Ashley | Scottsbluff, NE 69361

Ashley Scottsbluff, NE

Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
2.8 Star Star Star
(93 reviews)
Vanessa Schultz 7/12/22

The older female that assisted me at the Scottsbluff location was rude and not helpful. I would have purchased, but her immediate attitude and apparent frustration with me was very obvious as I asked normal questions before one would make a purchase should. I do not recommend this location.

CHARISSE Carvill 5/1/22

Can't give this place no stars would if I could. Bought 2 living room sets advertised as suede leather(not). Both sets of furniture broke in less then 6 months.(Frames) Dont ever by anything with the Ashley brand on it!!!

Eric Tynjala 4/4/22

The staff knew that I was coming to pick up a new mattress that I had a store credit as a mattress cover company had honored their warranty. I have been very patient and waited for a replacement to be ordered. After over a month I have been told that they no longer carried that mattress so I chose another mattress to replace the damaged one. The staff was very hasty in dismissing me and only one salesperson working with a man behind a desk who was less than helpful and rather rude. I will never come back to this or any other Ashley Furniture store. The people here seem shady and are less than helpful. Do not shop here ever. The worst furniture store there is.

Star Star Star Star Star
Sandra Neumann 3/26/22

Great selection of furniture.

Star Star Star Star
Jesse Vance 3/6/22

A bit uppity for me.

Star Star
susan wagoner 3/1/22

I have mulled over this review for almost a year now. I thought I should just give it all some time to settle and maybe

Star Star Star Star Star
Kayla Whitton 2/28/22

Monica Febry 2/8/22

Steve is the worst!! Horrible customer service. I spent over $2,000 on living room furniture and warranty insurance. Over 6 months to have it delivered. Less than a month the recliner broke and I got the run around back and forth that Ashley's and the insurance neither wanted to cover it. Finally I did convince Ashley's to come look at the chair and they were going to charge me $35 to look if it was really broken or just not put together correctly. Well it really was broken so they took the chair. I had a broken chair in my home for a month before they came. They took the chair to replace it. I got a call today weeks later that they will return my chair tomorrow broken. They will not fix it or replace it. I was told I lied about the damage I was told even a grown man could not do that damage and i probably dropped it out of a truck. I asked what I should do next. He told me either order another or chair or find someone who can fix it! I said I have that insurance but it's passed 10 days now. He said call them and just make up a story or they won't fix it. I have NEVER Been treated so poorly by a customer service representative! Very disappointed and I hope I can get my chair fix so I'm not out $378.00

Ada Cooper 1/21/22

Do. Not. Shop. At. This. Store. If I could give it no stars I would. This store is a joke, they have no idea about the financing they offer or how it works and have been the biggest nightmare to deal with, especially as the sales associate has no idea what is going on, refuses to do her job and then threatened LEGAL ACTION. Plus, you can find way better quality, way better priced home furnishings online that you will be enjoying way sooner than by shopping with these clowns.

Jesse Dutton 10/26/21

Delivery guys drove right past my house and said they were too hungover to deliver. Called to talk to their manager and he was very rude to us, he apparently thinks a customer would make something crazy like that up(the deliver kids must have went back and told him they had pink eye after they told me they were hungover). Then waited a week longer and didnt hear back, cancelled our order without letting us know because i let the BBB know about their poor business practices, then they claimed they sent a check that we havent seen. Hell of a way to do business.

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