Ashley Store Henderson, NV (Mall Ring Circle)

Tyno and Christopher at acima are really kind and nice for us to buy to all 😀

It.was.really helpful thank you Tyno& chris for your time and make our new home much better

Excellent all around from the customer service to the quality of furniture . Big shout out to Jeremy , Elliot and the Other head manager super awesome and made sure we got what we needed. 10 out of 10 highly recommend!!

Seth was a really big help and a great person. I brought my mother there to buy a new mattress, within 5 minutes I had to rush out for an emergency. He was more than willing to help her and keep her company until I returned. I appreciate him for that.

I thought the salesman Mark was very professional. High quality furniture, with down to earth prices on Ashley's selection.

Seth was incredible to me. He was very friendly and informative. He helped me find exactly what i was looking for.

Excellant service very helpful staff.i would shop there again.

If i could be zero stars I definitely would. I went into the store and ordered 3 dressers on Saturday, April 12th. I was told all items would be delivered on Friday, April 18th. I was told to make sure to confirm the call / text i would receive to confirm delivery which i did on Tuesday, April 15th. Well today I receive a call telling me that now it won't be delivered until the middle of May. When I called the customer care number they said there was nothing they could do as 1 dresser was suddenly not available i said so cancel that and deliver the other 2 they told me they couldn't do that. I then called the store and asked to speak to a supervisor (which i was told they were off) and nobody could do anything. So apparently they would rather me cancel the entire order instead of keeping the 2 pieces. Since nobody is able to correct this

Very easy to work with when we were moving and we had no idea when we would find a house and move in. Ordered all our furniture and it will be delivered on the date we requested.

My mom had a great experience buying a new bed here. Irwin Feder provided wonderful service, thank you!

Appreciate Jeremy and chris for the assistance good outstanding member 💯

i cant believe they wont replace a defective chair i recieved 10 days ago, absolutely ridiculus

Mark was fabulous helping us find the perfect reclining loveseat! Chris from Acima was excellent and so helpful in processing and explaining our financing in detail. They were so nice and professional! I would highly recommend working with both Mark and Chris for your furniture needs!

Johnny D and Chris from Acima were very helpful with my visit and were able to answer any and all my questions regarding the purchase I made today

Jeremy was amazing and very helpful throughout our purchase of a new bedroom set.

Chris from Acima and Teresa from Ashley were so amazing and made the entire process so smooth and easy! Thank you

Osman was great and very professional. He knew exactly what we were looking for and got us in and out as quickly as possible.

Osmany was such a great help in deciding which bed frame I should get

Jeremy, Edgar, Christopher, Manager Acima were absolutely fantastic!! I’ve found a new home for all my furniture needs!! Keep up the great customer service!!! I’d give 10 stars if available!!

The staff was professional,.Attentive, courteous. They pay attention to the customer wants and work to fullfill.those wants. Great experience.

They are a great store to buy furniture from the prices are good the sales people are great and helpful 👍

Save me the headache of mismatch by point out the problem before the final payment stage. Thank you!

Osmany is Awesome!

Thank you Johnny D and Chris for your help w/ furnishing our new home!

John was very cordial and friendly. He helped us find what we liked and we felt no.pressure to buy. He gave us his card. When we returned with our daughter to try the bed out, we received the same service. The paper work went quickly and out the door we went. The warehouse staff was equally friendly, and our questions were answered clearly and promptly. One suggestion, when entering in the dirct middle, the old sign says to the left. Otherwise, great!

Johnny D & Chris From Acima gave me the best service I have at any furniture store and was very very helpful

Excellent customer service by Osmany and Christopher and Edgar.

My experience was awesome with Tino & Chris..The guys were great with helping me make a selection, telling me about different payment options, plans, and providing all around retail therapy

Horrible customer service. 0 communication. Cancelling order

They were quick and matter of fact.

100 percent better service from Ashley. I purchased a couch from living spaces originally, cancelled that order after 3 months of no communication and non delivery. Ashley was great. From the purchase all the way through delivery. Communication was excellent and delivery guys were on point. Kudos to the human faces at delivery. They were cordial, courteous and did a great job. Will shop there again

People very friendly and helpful. Not pushy which I appreciated

Excellent customer service!

Store lied multiple times to make the sale. I canceled an online order because store said they could match the shipping, turns out they lied. There was no resolution and they did not fix the issue, so I canceled again and bought from a more reputable dealer. Would never buy anything from the store or site again.

Service and delivery were great! I could do without the incessant follow up calls though. We told yall the first time it was great. We didn’t need 4 other follow up calls after that.

Went in to the store to buy a couch and recliner. Salesperson approached us, and we told him we were just looking. He let us know his name and to let him know if we had any questions. No pressure. We found what we were looking for and decided to buy them. Easy purchase experience. Day before delivery, got a text confirmation of our delivery window. Day of delivery, they arrived at the beginning of our deliver window. Recliner arrived as ordered, but instead of a couch, they had a loveseat. I accepted the recliner, and rejected the loveseat and figured later in the morning, I'd call the store to figure out what happens next. The delivery vendor called ME, even before the truck left and said her driver reported that there was a mixup with what was sent. She advised that she was opening a ticket and someone from the store would contact me. I didn't have to do anything. Turns out a mistake was made in ordering and the order confirmation we had did show a loveseat, but we wanted the couch. I didn't want to miss the call later that day, so I called the store, and the person who answered already knew my situation and said he was still working on it and once he had it figured out, he'd give me a call. The next day, he called me back and stated that they didn't have the couch in stock, but it would be here by 4/1. He took responsibility for the mix-up (even though honestly, yeah, the salesperson made a mistake, but I didn't catch it either, so it's just as much on me). Yesterday, we got the text confirmation for our delivery window. This morning they arrived first thing with the couch, set it up, made sure it was in good order, and that was that. PLUS, right after they left, the store called me within a few minutes to make sure everything was ok! Everyone was friendly and helpful, and even though a mistake was made, they just took care of it proactively. This will always be my first stop when buying furniture.

Kim was a wonderful to work with in purchasing my new furniture. She was patient, knowledgeable, kind, and went out of her way to answer all my questions. Also had an additional question, after the sale and called the store and spoke with Jose, who researched my question, and called me right back like he said he would.

Yolanda was so helpful in answering questions and making our furniture finding super easy and quick! Highly recommend working with her at Ashley Furniture!

Osmany was awesome! He is extremely knowledgeable, friendly and super helpful!

Edward and Doug were courteos and helpful . They took care of my phone order very quickly.

****THIS IS YOUR SIGN NOT TO SHOP HERE YOU'VE BEEN WARNED SHOP SOMEWHERE ELSE!!!!!!!!*******

***SCAM ALERT!!!! Every good review on here is a lie!!!!Ms Kimberly herself is a nice person. The company scammed us do not shop here they lie and give you the run around we will never shop at any Ashley ever again

We purches a carpet 1 1/2 months ago and never received it the day the manager and the sales representative guaranteed. I called to see the order status and by my surprise they informed me that the carpet was not going to be delivered on till July. So I requested for them to cancel my order and for my refund since the order was never completed. It's been 2-3 weeks since the call and I been calling to see any update on the the refund but nothing they keep on saying they are going to be working on it "LIE". I just checked my bank statement and I have a $89.20 charge from Ashley furniture. They charge my card with out my concent and costumer service doesn't know the reason for my card been charge. Crazy work if you tell me! I been requesting for my refund for 2-3weeks and instead they charge me $89.20 with out my consent and the crazy work is that they don't have a reason for the charge. Ashley please fix this.

Decent experience. Still waiting on the delivery of furniture.

Yolanda was absolutely amazing and sweet. She answered all of our questions and helped us get the best deal possible on a new couch.

Yolanda was terrific! Helped us find the perfect sofa and end table. Her kindness and excitement was contagious. Very happy with our purchase.

Yolanda is an incredible sales person to work with, she was a great listener and very genuine, she helped us find exactly what we were looking for, we look forward to working with Yolanda again when we are ready to buy our next piece of furniture, highly recommend her and this location

Excelente service Teresa and Chis, they give me the service

Just had the best experience furniture shopping in Ashely furniture. I did my homework prior to coming in. So me and my husband knew what style we wanted. We were immediately met with a warm greeting from Shawn and he was amazing w/great energy. We also met and worked Chris w/Acima that helped with financing. He was awesome to work with and was very thorough/professional. I mean chef kiss 💋. We left with a whole living room set, bed/matress, book shelf, chairs for our new home. This was by far the best experience I have had furniture shopping. Will be back for more as we expand. Don’t question the decision, come see for yourself!

Shawn was very helpful in helping us choose the right sofa and loveseat for our new house. Every time we have been into the store, all of the associates there are always very nice and willing to help us out.

Kimberly is an amazing, customer service focused person! She asked me enough questions to know what I was looking for and then helped me weigh the pros and cons of different pieces and features. I am the happy owner of some new living room furniture!

We had a great experience with Yolanda and Edgar while purchasing a new dining table and sectional. They made the process so seamless and we couldn’t be happier with our purchase!

This store is extremely unresponsive. They are happy to take your money but offer zero customer support. I had a piece of furniture delivered. They delivery crew screwed up the install and stripped the hardware so I could not correct their mistake. I tried the email address and phone number provided by the salesmen, neither got any response from the store. The call center is slightly helpful but I would find another place to spend you money. This location provided to me they do not care about the customer.

As I walked in the store there was no one to assist me I waited 10 to 15 minutes and no one approached me to help me find what I I was looking for there was no good selections on small dining room tables or chairs I end up going to Walker furniture and found exactly what I needed and had to help I need it as I walked in the door

Yolanda’s customer service was amazing. Chris from Acima was amazing and helped me to get approved all the more.

Yolanda helped us with our new couch purchase. Amazing personality and amazing sales person . Thank you!(:

My wife and I had such a wonderful experience at the Galleria Mall Henderson Ashley Furniture store. Our now favorite and go to Ashley Representative was the very joyful Yolanda Mason aka Yoli! She was a pleasure to deal with and very informative with what we asked. Her manager Edgar was also a plus significant part of our venture into Ashley and our new purchases as well. He was an exemplary supervisor to us making the purchase we made for multiple items on the date of March 14, 2025. Thank you Ms. Yolanda Mason for everything you did for us and for being patient and mostly kind and caring to us. Thank you Edgar (manager) as well for all your attention to detail and information for us to make our decisions. Juan and Amber Rivera

They changed the delivery date without informing me. I waited today and decided to call customer service and that’s when I got the information. Poor service.

Made at least 5 calls into the Henderson store to check the availability of a Havalance end table. I could not get to the store from 10AM to 11 AM, because the store didn't change to day light savings on their answering system. On one occasion the store associate answered without identifying himself or the store and said "hang on". The other two calls I could barely understand the associates English. Not a positive experience for a life long customer. Thanks

Great store. Seth Cheever was super nice and helped us a lot finding what we wanted.

Yolanda was very helpful and kind. Thank you for the great service!

Very easy

Wife and I walked into Ashley Furniture in Henderson and they were running a President’s Day special. Osmany and Adriana provided us with excellent service. Very pleased with the furniture choices and the customer service.

The in-store service was fine as was the selection. The only frustration is having to wait two weeks for delivery of something that is in stock.

Unfortunately, a horrible experience. I will start by saying that Seth our sales person was very amicable friendly and really helped us around this store. He made lots of promises that he’ll get the best pricing for us that he would keep us happy and was very helpful in finding the sofa and finding the expensive bedroom set, and all of our Purchase. And we were buying a large amount as we were establishing a new residence in the area. . Then it got to Adriana, and since then it went downhill. The pricing seemed great and friendly, and they promised us all kinds of things and how fast things would get to us. Then come delivery time only some of the furniture showed up and some of the other furniture, which was promised to us wasn’t gonna be until mid late March and there were a ton of inconveniences. And every time we question them or try to get information, it was a nightmare trying to get proper customer service, whether it was online with Ashley whether it was from the warehouse or whether it was for Adriana. Then we found out that Adriana charged us $500 for an extended warranty when we very specifically said we do not want the extended warranty. When we asked about it, she said that was the only way she gave us the better pricing as if we took that, but that was never disclosed to us. I don’t need to pay the Shell game give me the best price you can and let me make my decision, especially when I said I didn’t want the extended warranty. As for the other furniture that just never was delivered I still haven’t gotten a credit on my statement and it’s been nearly 60 days. Then they said to to make us happy they promised us so we could go out and pick up two pillows to the best pillows as possible so we came back into the store, trying to be friendly and said OK that would be fair and we picked out two pillows. Here we are almost 3 1/2 weeks later and the pillows still haven’t been sent to us. Do you realize I can get pillows at target, Walmart or any other furniture store almost instantly. Then when we walked in to talk to them one of the sales people came up and said hey what can I do for you and when we said we were just here to talk to customer service the amount of rudeness was unbelievable. Listen bottom line is I have shopped for furniture many times over my 58 years on this planet and the customer service here while that first was great, really really turn sour. I would not shop at this store. You can get the same furniture at the same level and be Treated professionally courteously and respectfully. Me and my better half felt completely deceived and I don’t know. Maybe they were playing the shell game with number so they can get commissions or whatever it is but it just felt dirty and trying to get to the bottom of it. We’re trying to get like an honest upfront answer has been a joke. And while I’ve canceled the other half of the furniture, which, for some reason they could just never deliver to me without telling me that, and never communicate to me, they’ve also never credited my account with synchrony and I guess they expect me just to trust them that eventually I am gonna get the proper credit. So we are in the middle of disputing the entire charge. Do yourself a favor go somewhere else to buy your furniture

Great experience. Yolanda was very knowledgeable and answered all our questions. We were able to order our desired sofa

I had the best experience with John Davis, Chris from acima, Johnny D.

We went in on 02/21 and Yolanda helped me and my family purchase a bed . She was professional, and very helpful. The Acima representative Chris was also amazing, they were both very thorough with the process. They did everything in their power to make sure we were accommodated!

Very bad service. I received text messages confirming delivery on the delivery date even on the morning of the delivery day. The delivery never came and I was never notified of any issues. I called an hour and a half after the delivery window and was told there was a financial hold on my delivery. I went to the store and they said it was an error in their system and would be rescheduled. I received no further information so I called the warehouse this morning to get the new delivery date but it is still on hold. I will be going back to the store this morning to either get it taken care of or cancel the order.

Yolanda was the BEST! Customer service is too notch! Thank you!

Yolonda Mason was absolutely AMAZING! If you’re ever in need of furniture from someone that listens and is great at guiding you to the right piece of furniture…she’s your person! The whole staff was kind and great at making sure someone was available to answer questions.

I’ve purchased many items from Ashley. The sales associates are helpful and I’m happy with the quality of the furniture in relation to the price.

Yolanda was great very helpful and patient with me. I will definitely come back to see her.

I really happy with the service we have they so friendly and helpful and respectful tank you guys I really appreciate and recommend to all

Thank you Ashley Furniture! This set will blend well with the colors of the house and fit perfectly. The associate Irwin was patient, attentive to our concerns and ideas, and very help till we were satisfied with our choices.

Johnny D was a great sales man. He gave us our space but was very knowledgeable and easy to flag down when we had questions. Chris with Acima helped us with financing and explained everything very well and answered all of our questions

We had Seth as our salesperson. I cannot imagine a better experience.

Salesman Daniel was very knowledgeable and helpful. Chris with Acima was excellent and was instrumental in helping me close the deal. Bravo Chris!

Went in today on 02/21 Yolanda helped me and my family purchase a bed . She was professional, and very helpful as well as the Acima representative Chris . They did everything in there power to make sure we left with something we actually needed.

Thanks Yolanda for dedicated and excellent fun service!!!

Adriana and staff have the best customer service I’ve ever experienced. Very happy with my service and kindness of Adriana, helpful and very knowledgeable of her business.

Great service as always

Seth, the sales person who helped me, knew his stuff and was really easy to talk to. We were mattress shopping and had already done our research. Seth knew everything about the different options including some stuff I hadnt heard while doing my own research. I'll definitely come back to this store.

Yolonda helped me with purchasing my couch today and she is very sweet and patient!

Yolanda was Excellent and very patient.

John is a rockstar. He was so patient with us and walked us through the entire process. Very transparent with all the charges and scheduling. A great experience. We would for sure purchase from him again.

John was great. Answered our questions. No pressure. Very helpful.

The reps were knowledgeable and answered my questions. They were understanding of what I was in the market for. They had items for every price range. And they also tolerated my toddler who was running around. It's been a week and my mattress and box spring are not ready as they said it would be. Its hard to understand how a company like this would not have my items ready for me to pick up.

John was great, he was calm, understanding and got me a firm bed that I needed, yes pricey, but worth it...Anyways thanks again John!

I when to Ashley because I saw sectionals for 600 dollars so i although is true indid not choose one because I need it some specifically design for my living room anyway the customer service was great, they have a okay selection and I believe they are overpriced I bought a nice table super nice with a wine racket under and rotate sitting seats is pretty solid and tall because I am 6 foot 2 still was 1000 dollar with discount they have 3 options for financial the have a pretty good one is 60 months without interest charge but unhave to gave them 30% of the price at front and no discount but still I bought 10 k in feniture in RCWillie and they did not had it so I amnhappy with my table although I belive is over price still was my choice then problems is from one table to another one the different in quality is significant the price gap is small so this is the reason why I choose that table quality

I had a wonderful sales person Tino

Welcoming was nice. Appreciated our salesman Mark and gave excellent customer service.

Friendly and helpful

Excellent customer service and support. He looked out for all my needs and was very professional. I forgot his name . Darn old age. LOL young Cuban gentleman. Funny and great personality. Highly recommend this store.

Sales Personal was very helpful and knowledgeable. Nice selection of sofas...

John Davis and And Chris Milioto with Acima were the most attentive and friendly sales consultants everrrr! I love the patience they had with my kids too. Edgar was cool too.

They find what I was looking for, help me find what was the best for me. Excelente costumer service

Osmany was fabulous very helpful

Osmany Vivar Excellent service !!!

Mrs. Yolanda Mason is awesome. Such a delight to do business with 😊

Seth and John D. Chris at acima took care of everything for me there awesome, I’ll definitely come back. Thank you!

Irwin and Chris from Acima are great they helped me so much during my mission for a new bathroom set

(Translated by Google) Very good experience with Cris de ocima, Osmani and Edgar, very good treatment (Original) Muy buena experiencia con Cris de ocima, Osmani y edgar, muy buen trato

It was difficult to get someone to help me. I went in asking for a particular sales person. They could not find him. They let me stand around and until I finally had to ask. They said they were still looking for him. I then asked if someone else could help me and it tool a couple of people saying no before I got help. While they were writing up my order the sales person I asked came over and said he was sorry, he was at lunch and he wishes they would have called his cell phone and he would have come to assist me. There were a lot of sales people around but I wonder if maybe they do not work on commission. If it wasn't the situation that I really wanted the item, I would have just left and gone somewhere else. I will never go back.

Marcella was amazing, she was very helpful and informative when picking out colors to match our color scheme in our new house!

Very bad business! I called the store before coming into see Navi couches. Jose told me on the phone he had the whole collection. I drove 30 mins to get here and find out that not only do they not have it but they don’t even have swatches to look at the what the color would look like. The sales team member told me they are all told to lie to get people to get them to come in. This is extremely wrong. I will never purchase from them knowing how conniving they are.

Mark was amazing he assisted us in buying our dream bed, I wish it was more kind people in this world

I had the pleasure of working with Marcy and Christopher Milito on purchasing a living room set. They both were very helpful and helped me and my husband enjoyed our shopping experience.

Shawn was patient and knowledgeable. Chris from Acima was helpful.

Great selection, reasonable prices and attentive staff .

Tyno was amazing & loved the store manager Adriana.

Super fast shipping, people are so friendly and helpful, thank you 😊

Seth was amazing. He gave us the best experience and we are super happy and satisfied with our purchase cannot wait for our delivery!

Seth was a great help today. Helped me look at multiple sectionals and found the perfect one for my space!

We went in looking for a chair that was damaged due to our recent move from CT. Figuring no way were we getting a 5 year old chair for our kitchen set. Wrong! Not only did we get what we wanted the sales person even knew what kitchen set it went to. She worked there for over 15 years. It was a great experience!

Great service from Theresa H. She was super patient with us and offered us many options that we liked.

John was amazing! Seamless process, so very kind and accommodating. Easiest buying experience ever! Will be back to see John Davis.

Way to pushy. John was nice but aggressive. I just bought my house and was not even sure what style i was going for. Upon walking in and explaining that he jumped straight into “is ur house paid for/closed” “lets get you financed to see if you qualify” i felt judged and not able to just browse for inspiration.

Marcela was very helpful and patient with us, she gave wonderful advice and helped us select the best option, thank you, everyone was so kind and helpful ♥️

John was professional,friendly but more importantly knowledgeable about sofa I was purchasing. Explained construction, fabric how to take care of it. Also explained benefits of warranty. Outstanding employee.

Thank you, Seth and management, for the very professional with a personal touch of kindness. It really means a lot!

Excellent customer service!!! Very friendly & helpful staff!!!

Sales woman followed us around the store, after we told her we’d let her know when we needed help. She was hard to understand. While checking out She kept asking why we didn’t want to finance our sofas. It was very annoying. However we were happy with our purchase.

Osmany was great at assisting me to find the perfect furniture for my new home.

Fast, easy, helpful, low pressure. Great experience

Danny was super helpful and great to work with! Highly recommend!

Daniel was most helpful and very friendly.

Osmany is very professional and very pleasant to work with.

Thank you so much to Seth, and Chris from acima for assisting us and giving us a pleasant experience! Would definitely come back for future furniture purchases.

Braddah Danny was very helpful and new what he was talking about. Go and check him out for the deals

Danny was very helpful and knowledgeable. Thank you Danny for helping us purchase our bed!

Marcy is amazing & easy to work with. She was very attentive and professional. She helped us find everything we needed for our home. We also worked with Chris from Acima and he made the process very easy and fast. Great experience all around!

Incomplete delivery, bed repossessed day of delivery, no resolution for bed.

Danny was of great service, we appreciate his assistance! Thank you!

Teresa was great showing us around and helping us decide on furniture and Chris was great going over every detail of our purchase. Thank you very much. Definitely be back

Kimberly was super amazing! We came in and offered us help and let us wander around to see what caught our eye. She checked in with us and was super helpful. She got us a great deal with our new bed set. Thank you Kimberly for being kind, helpful, and amazing! Ask for Kimberly when you stop by!

The MLK store is TERRIBLE when it comes to follow up with a customer after purchase. They hardly ever answer the phone when trying to call them.

Great service! Extremely patient, specially us going in to shop with a toddler! For sure would go back and buy items again.

Johnny D. Was quite receptive about helping with what I was seeking. The sales manager Christopher was quite helpful while explaining my options.

Kimberly was awesome. Very friendly and helpful.

Danny was a great help and very knowledgeable in the fabric which was our concern. He was patient and attentive. Thank you again Danny for helping us with our new furniture selection.

Danny our rep is so helpful and courteous. Easy transaction and we got we want from the store woth his assisting us. Best customer experience.

I had a pleasant experience had multiple people ask me if I needed help. Danny was polite and very informed.

Danny was a great representative took the time to answer my questions. Kept it simple kept it fair. Went in to buy a mattress told him my budget and helped me find the best one within the budget.

Teresa was wonderful!!! She is personable and professional at the same time. She did not pressure me into anything and she was very knowledgeable about the products in the store!!! She’s definitely a great asset to Ashley’s !!!!!

Teresa was very nice and helpful. She knew a lot about all kinds of couches and recliners. We will come to see Teresa again when we need anything else from this store.

John is amazing!!

Wonderful experience all around, including Sales Associate Marcy who helped us select our furniture, and the very polite and careful crew that delivered our items. Thank you!

Such a terrible experience. Being an Ashely credit card holder I expected better and better treatment. The in-store experience was fine, no issues. The delivery drivers are fine, they’re just doing their jobs. It’s the in-between that’s awful. Not delivered on time, missing pieces upon delivery, delayed deliveries multiple times, a complete no show on delivery day. They don’t keep you updated for delayed pieces or back ordered pieces. I should not have to have 5 different deliveries for how much we spent. The 0% for 60 months financing was a great option for us, but once they take your money, the rest is a crap shoot. I won’t be keeping my Ashley credit card once we pay it off. The experience after purchase has been terrible. Now I’m stuck with the Ashley credit card and payments and we still don’t have all our pieces.

Kimberly was fantastic! She really helped us in picking out our needed recliners!

Great experience tonight when I went to select a replacement for one I had ordered 12/20/24 and was notified today that it was discontinued today 1/6/25.salespersonJohn Davis and store manager Adriana Juarez worked together to replace it with definitely in stock Lift recliner with heat and massage in color I preferred at no additional charge. I left the store very happy either way Ashley Furniture🌟🌟🌟

Seth helped us out at the Henderson location and he was awesome! He was welcoming, fun, and funny. We really enjoyed our shopping experience, and he helped us find the perfect couch!

Pleasant experience from the time I walked in. I was greeted soon as I walked in. Seth was awesome. Very helpful and I actually felt like I was talking to a long time friend or family member. I will definitely be back there again. Thank you for making my moving experience from Texas to Nevada better

I was helped by Daniel M, he was very knowledgeable, helpful, and really helped my wife and I choose what we wanted. No hassle, no pressure, and a good price overall.

Very easy to do business there. Staff is friendly, , knowledgeable, and willing to help.

Danny was great. Left us on our own when we wanted to wander, but was there when we needed him.

Staff was efficient and courteous. Would recommend store to others.

Danny was an excellent sales associate to work with. He was Determined to make the sale for us. We plan to come in to purchase bedroom furniture and ended up purchasing additional furniture while working with Danny. He told us about the protection plan and how it would benefit us. The overall process from start to finish was very easy thanks to Danny.

Daniel/ Danny was great with his customer service had a very professional experience from his work ethic and was able to send us home with some amazing couches for our living room we thank him for being very supportive and very professional and making sure we choose the perfect couches thank you thank you Danny !!! He deserves the greatest acknowledgment for his hard work!!!

Very nice and thorough

Seth was awesome Adrianna was awesome Danielle was awesome They are a total dream team and are just great

I am so frustrated. Ashley furniture has horrible service. I can't find an online help and their chat is useless and the phone number goes to Philiphines where they can't help. I ordered a bedroom set and need to cancel since the sales man told me to order the wrong one. When called they said just to have it delivered and to refuse the order. Then I chatted and they told me they would cancel the order, they didn't . It was delievered. Now I can't get hold of anyone. I have been told to email two different emails and they don't get back to me. I have been charged on my credit card and they don't care. Such horrible service. When you give a email address that doesn't do anything and no one helps you on their service line and just sends something to another department that doesn't call... bad run company. Dont buy from them.

Go see Osmany!! He was very patient with my indecisiveness and worked a great deal within my budget. I’m leaving feeling like I got a great deal and not like I do when leaving a dealership…lol

The sales people were good and the delivery people were great once the order was finallydelivered. I'm giving a 3 because of frequent conflicting information about when the delivery would occur and having a delivery canceled without notification even after getting confirmation that same morning, which left me waiting for a delivery that never came. I did get a significant credit fir my trouble, so I appreciate management's accommodation.

Chris with Acime and Marice with Ashley, we're both awesome to work with! Both are very detailed and explained all aspects of our purchasing process well. We will definitely come back to work with the on future purchases and will recommend Ashley in Henderson to friends.

My Experience with Marcie and Chris was AWSOME!!!. We had an issue with our delivery and we came into the Henderson Sunset location and from the moment we walked into the store Marcie was absolutely attentive until the end of our resolution and purchase along with a few additional items. Chris from Acima was absolutely knowledgeable and very detailed. They really made our day.

Walked in looked at the furniture we wanted and Seth got us taken care of. He was a great guy real funny or maybe it was me.

Great quality items but the reason for only 3 stars is that the communication is horrible. 1. Never got a call or text prior to delivery (luckily we were home) 2. Our ottoman never came so week after it was suppose to arrive they said it was available for pickup which wasn’t the original arrangement. Drove to the store and said it’s for pickup at the warehouse location. 3. Phone support could not find my order number via phone and order number 4. If you call the store directly it automatically hangs up. They want you to email them for communication

Seth was awesome

I’m very disappointed in them. The day after Thanksgiving, I bought a couch. I set the reliever date for December 27. I had people set up to pick up my couches. December 23, I get a call that they won’t be delivered for another month! 4 days before delivery. I won’t shop there again after this horrible experience:

Salesman Jeremy Acosta went above and beyond from the moment we had entered he asked us what we wanted and from there he showed us the product and went with it . From paperwork to signing of lease was super easy and everything went very smooth and fast . I cannot ask for another perfect salesman . We even had Seth make contact with us and also made us feel welcomed. These 2 salesman did a fantastic job In serving us with such great customer service . Thank you and Merrry Christmas guys ! P.s I can’t wait for my Table ❤️ The Attao family

Kimberly was very helpful and I found exactly what we needed.

Daniel and Chris were amazing and very knowledgeable. I would definitely recommend stopping by and see what items they have.

Employees were very nice and helpful, but the item has still not been delivered after four weeks. As a result, unable to comment on the quality of the item.

Experience was great…very easy and positive.

Still waiting at the end of December for rhe new bedroom set I bought and paid $3000 for in the the beginning of September.

So far, I am very happy with the furniture once I finally got it still waiting on a table. My only disappointment was it was all supposed to be delivered according to what I was told at the purchase on December 10 had drugged out to the 18th on pieces I had company coming. I needed the bed. It was a little bit of stress added to my holidays that I didn’t need and again I am still waiting for the table to go between the chairs and told it won’t be here until after the new year. So be a little more forthcoming as to when the furniture would actually come and not be led to believe it would all be here on December 10 would have saved me a little bit of stress which would have been appreciated this time of year.

The customer service was impeccable and their furniture quality was superior.

Ordered a product paid cash selected a delivery day took off work only to get notification that the delivery will be in 3 weeks

All of Ashley's customer service members were exceptionality great and I got what I wanted. He checked us out fast and even hooked us up with a pick up company for our inconvenience.

Jeremy with Ashley helped us and was top notch and Chris at Acima got us through the process quickly, overall it was painless, we’ll most definitely back

Daniel and Chris from acima service was great except for the sistem was bad

John Davis our sales man was extremely helpful and attentive! He took extra time to walk us through every step of our furniture process. Also the sales manager was very friendly and knowledgeable!

When I first walked into Ashley's, I was warmly greeted by Jeremy, who made me feel welcome right away. As I explored the store, Mark introduced himself and guided me further until I met Chris from Acima. Chris and Jeremy went above and beyond to help my wife and me find the perfect couch and dining set for our apartment. In just a short time, they worked with us to secure both pieces within our budget. The entire experience was fantastic—Chris and Jeremy were incredibly helpful. I highly recommend visiting the Henderson Ashley's for all your furniture needs!

John Davis is so amazing, very nice and helpful!

Edgar and Alessia are outstanding. Went out of there way to ensure I received my repair parts. True pleasure to work with. 5star customer service!!!!

Daniel M. Is the best thing walking at Ashely F!! Great guy to work with and would recommend anyone who is interested in furniture, rock 🎸 with him !

Edgar, Marcy, and Shawn were incredible and instrumental in aiding me in my refund on a tempurpedic mattress. Absolutely wonderful people, and their customer service was incredible.

Daniel was very nice and gave us good customer service!

Danny was very helpful, knowledgeable and patient. He helped us pick out our dining set.

Jennifer is the best hands down. I loved the customer service that she provided me and her amazing personality!

Could not say better things about this store! Had a great experience and am leaving with my dream couch

Thank you Edgar Robles! You truly understood my vision and went over and beyond to help me. I will be recommending all my friends and family to shop all their furniture needs at Ashley Furniture and to ask for you!

They has ruined our Christmas. We had to cancel our orders because late delivery after Christmas and they are not willing to help. Never coming back to this place ever again.Terrible customer service

Teresa and Chris were very informative and helpful in picking out my new couch set. Would recommend when you go shop at Ashley Furniture.

Teresa from Ashley and Chris Acima! : )

Thank you Ashley’s Furniture for making my home a HOME. Thank you Johnny D, John D and Chris for helping me make my purchase. I couldn’t be happier. 🙏🏾🙏🏾🙏🏾

Danny was awesome!

Worst experience. I have been getting the run around on my delivery date. Purchase furniture om 11/26 won't get it until sometime in January 2025

Very good customer service from the lady at the desk. Very efficient helped me and it was a very pleasant experience. My things showed up two days later. I was so happy!!

Daniel (Ashley) and Chris (Acima) were fabulous! I didn’t walk in expecting to purchase, but they made the process so easy! I am excited for my new couch!

Kimberly Benton and Chris with ACIMA displayed great customer service.

Danny M was excellent with the sale. Great service

Thank you John Davis for a superb 1st time experience!! Along with your guidance, professionalism and charisma I am a proud owner of a new queen sofa sleeper! :)

The sales personnel were very informative and helpful to us while making our purchase

Marcy and Chris did an amazing job on helping us. Good communication & service. Definitely recommend them. 10/10.

Customer Service sucks!!! Barely speaking proper English and the dialect is so thick I hung up on them twice. They gave me a delivery date and time. So I arranged for someone to be at my home as I had to work. The day b4 I get an email at 2am saying a different time and a text with a totally different time. This mess inconvenience my friend. Called CS and was even more frustrated because I could nor understand what they were saying. PLEASE BRING JOBS BACK TO THE USA

Danny M. was a fantastic help when making my sectional and outdoor furniture purchase! I will definitely be returning to purchase more items from him!

Daniel was very helpful and very nice

Daniel was very helpful and very nice

Johnny D. was great and so was Chris from Acima. Thank you Guys!

We went in looking for a dining table and Jeremy was able to help us out! He is a cool guy and we appreciate his help! Definitely ask for jeremy when you go in!!

Thank you Mr. Danny M.! You did not only help us with the sectional couch we really wanted. You also saved the day by giving our cranky toddler a balloon and it made her day. Mr. Danny is patience, knowledgeable, well spoken, and professional. If you need a reliable person to help you shop for furniture then Mr. Danny is the guy.

Danny is the bomb dot com. 10/10 would recommend. Incredibly knowledgeable, patient, and helpful. ASK FOR DANNY!

Very good service from Christopher and edgar

Marcella & Chris from Acima were absolutely great!! From the time we entered the store she was friendly & very helpful. Her interior decorating skills helped us decide upon a beautiful bedroom collection. We will definitely shop here again in the future.

Excellent customer service. Danny and Edgar were very helpful!!! Real pleasure to work with.

Thank you so much Danny for your help! We are going to love our new dining table

Johnny D with Ashley was great and so was Chris with Acima. These two gentlemen help my wife and I and even help us to complete our purchase after the store was closed. Whooohooo for my new friends.

I love the employees. Daniel was very patience with me and answered all my questions. Daniel was great. Thank you

Yolonda was absolutely amazing! Right when we walked in she clicked with us, made us feel welcomed, and helped us to get our new couch and it was such a fast and easy process!! If you come to Ashley’s definitely recommend her for your purchasing needs!

Daniel was awesome and made our buying process easy and quick!

We had a really great experience shopping here. Wonderful service from everyone and Danny took great care of us.

Shawn was amazing. Super helpful and knowledgeable about all the questions I had. One of the best shopping experiences I’ve had in along time. Will return to shop with Shawn exclusively moving forward.

She is so cute and help a lot us

Chris from acima is great and really helpful, Kimberly as well made everything easy to choose what I wanted.

Chris from acima and Kimberly were great and very helpful they gave us many options to look at and helped in every way. It was all greatly appreciated!

Irwin was awesome!! Very patient!

Kimberly was a pleasure to work with. Very helpful and fun. She even went out of her way to make sure we had water.

Kimberly was great! She was very helpful and fun to work with.

Teresa and Adriana they give me they service im satisfy with experiencia a got

Mark & Chris were very helpful & informative. They made this processs super easy. 10/10 service!

I have purchased couch and love seat , delivered on 10/30, defect on love seat, trying to work with corporate. Finally on Nov. 6th, got transferred back to Henderson store, spoke with Elizabeth, who resolved my problem, worked with me and was so gracious , restored my faith In Ashley again. She deserves a promotion!!!!

daniel is a great helper

Daniel M. Was very helpful and attentive to my needs and helped me get in and get out! Great asset to the company!

Jeremy from Ashley and Chris from Acima were the ones helping us. They made our experience easy and not stressful. Very helpful and informative. Thank you Jeremy and Chris !

Danny was helpful and great!

Irwin took great care of us. He knows his stuff and does his research. Ask for Irwin, he won't let you down. 5-stars start to finish.

Johnnie D & Acima Rep Chris were great, quick and kind. I enjoyed my service :)

John D was an amazing, he really helped us out in purchasing our first mattress. He was very informative and very attentive with our needs and in helping us choose the best mattress. Chris from acima was also amazing in explaining to us our different options when purchasing! He took his time to carefully inform how Acima works, what would be our best option to save money and overall was super friendly and attentive ! 10/10 will definitely be back to John D & Chris !

We purchased four (4) bar stools and a coffee table. We had them put together and delivered. The salesman along with the manager knew we were buying the coffee table for my daughter site unseen because it was discussed at length, however they never told us that once it was purchased in store that it could not be returned for any reason. We brought the table to my daughter’s house and the lift top did not open high enough to be functional and the top was bowed which was also discussed because the floor model was also that way. We tried to return the table and were not allowed because of their no return policy. The only thing we were allowed to do was get the table repaired, which they did do. Now we have a table my daughter can’t use. I have never seen a policy that won’t allow you to return a piece of furniture that will not work for you. Be forewarned don’t buy anything from Ashley unless you are 100% sure it will work for you. We will never buy from them again!

The furniture is nice but it took 5 months to get all pieces and the delivery scheduling is ridiculous. If you want it right away I would go with someone else and don’t plan anything for the scheduling day that they pick, not you, because they will not change it. I won’t be buying from them again.

Shoutout to Jeremy for helping me out on what I wanted for my new place & also Chris from Acima for the big help as well. P.S. Appreciate you Whitney for that big bump raise!

John Davis greeted us as we walked through the door. He was so kind, professional, patient and knowledgeable. He helped us find our couch! Thanks so much John!

Our experience with Ashley furniture in Henderson has been a train wreck. We paid in full and bought a dinning table with 6 chairs to be delivered 2 months before Thanksgiving. We spent over 4500.00 there that day. They delivered a table and only 2 chairs. No one there can tell us when we will get the other 4 chairs. They keep blaming their new warehouse system. Now they say Dec 15 after Thanksgiving but who knows if they’ll break yet another promise because they keep changing the date every time I call down there. We had our open house on our remodle without the chairs and now we’ll not have the chairs for Thanksgiving. We were desperate and asked them to borrow the showroom chairs on the floor and that was a disaster. Why do they keep the showroom model set up if they can’t deliver the chairs? We asked them if they could just loan us some chairs and that too was a disaster. We ask them to give us our money back so we could go else where, that too was not happening. No refunds is their policy because I assembled the table and side board. They were screening our calls and not answering the phone so we drove down there and met them face-to-face, that was a waste of time. If I were you and you go to Ashley after reading this review then I don’t know what to tell you. I would run from Ashley. By the way, check their real reviews online under Ashley Furniture review's and not these cherry picked reviews, you’ll find the story is very similar to others. I don’t know how they stay in business, and by the way, they could really care less about the customers needs. Read their reviews. I wish I had. UPDATE: 2 months have now passed, still no chairs, no phone calls, or updates, no solution, nothing but silence from Ashley and there is nothing we can do about it.

Very cumbersome process for returns almost got the wrong product twice. The warehouse worker caught the second error and saved a second return. Otherwise am very pleased with my purchase.

Everyone has been so helpful with my purchases. Shawn saless person was so patient and making decisions for my new home. Chris with Acima helped from beginning to end of my purchases. Thank you so much for your help 2nite. Everything was easy purchases.

Johnny D was very helpful Chris from Acima was very helpful & informative

Kimberly was wonderful, helpful and really quick. We bought a dinning room table and chairs for our new home

Kimberly was amazing

Great service, Christopher with acima and Jeremy with Ashley were wonderful. Thanks.

Jeremy & Chris from Acima were wonderful. Great customer service & very helpful. Love my selection, love Ashley Furniture.

John Davis was extremely friendly and helpful. He made the process of buying our new couch a very easy.

The sales staff is amazing. I purposely dressed down the day I went couch shopping. Stopped at another furniture store and not a single sales person approached me. And it was NOT during peak hours. My Ashley salesperson was great. I told him what I was looking for and he took to me to every couch in the store that fit what I asked for. I came back a week later, bought my couch, two nightstand and a mattress. And I paid cash. I am obsessed with the couch I bought!

The best service and nice furniture good price

New living room set. Kimberly was a great help and guys who delivered and set up did a fine job. Be back for the grandkids new bed.

My experience has been 5 stars from the beginning to end. I received my help from both Daniel and Chris. They were very patient and informative and made the whole experience quick and joyful…

John was amazing and very knowledgeable with products

Really lovers it there Kim was amazing & very helpful w/ helping me find a couch & table for my new apartment

Kimberly Benton was a great help. Friendly and non-intrusive when i was looking around.

Recently purchased brand new chair. Was delivered and within a week squeaks and creeks anytime you move on it. Had them come out and they refused to fix. Will not return.

We dropped into the Henderson Ashley Home Furniture Store to window shop. What happened instead was finding the exact dining and living room sets at the right price we wanted for our new home. Our sales person did a great job of being just attentive enough, answering questions, while allowing us to browse and make our final decisions. We will definitely be back for future needs!

Daniel was really helpful and kind in helping us pick the right pieces for our new home!

Great experience, got the sleeper sofa we wanted. Danny was great!!

Kimberly B. was such a big help and so patient helping us pick out furniture. She was very knowledgeable about sizes, color, and comfort. She was so patient although we were indecisive. Loved her!!!

I visited the Ashley store in Henderson to look for furniture. Kimberly, the salesperson was very nice and helpful. I am very pleased with the customer service that I received and love the furniture I bought.

Daniel was great!!! Me and my wife both purchased with him. He was well knowledgeable and made our visit amazing. Happy wife, happy life!!!!

Daniel was awesome 👏🏾 I had a very nice experience

Daniel was amazing and helped us get deals. We came in looking for a bed set for my mom as she just moved here. Within an hour we were happy and out the door. Thanks Daniel!

Teresa was great!!

Great customer service from Danny!

Erwin-is great he is always focused on assisting us with finding furniture that best meets our needs.

Daniel Osmany Chris huge thank you to these guys fastest service ever and super professional thank you so much for everything!!

Irwin, he was the best customer services and explained more details of what you need to know

mark was so helpful & made the process very easy

Mark & Chris are really really awesome, I will recommend these guys to everyone i know. Thank you so much guys.

Love this Ashley location. Always friendly. John Davis was amazing. Have shopped here several times and will continue to.

Daniel was helpful

Shawn was very helpful.

Shawn Smith was so nice and helpful! He’s a great sales person and made buying my sons bedroom set a breeze.

Great person

Teresa H. was helpful with picking out and matching furniture for our house.

Irwin is extremely helpful and knowledgeable.

Danny was very helpful with any questions I had and showing me around the store.

Kim was amazing! Very knowledgeable about the products and so friendly!

We had a really nice time shopping at this store! From the moment we entered, Teresa was there to answer any questions we had and she was very professional, knowledgeable, nice, and helpful! Highly recommend!

Teresa give a good service

She’s amazing and has a eye for furniture

John Davis was precise and friendly with our encounter. He was great!! I found exactly what I wanted!! Thank you!

Mr. Feder was a huge help in finding us a sleeper soda.

Irwin was great. He made sure we got sure we had everything we needed. He was amazing. Thank You Irwin

Daniel was super helpful and very patient with us on our sectional purchase. Thank you, Daniel!

Kim was very kind and helpful. Honest not pushy.

Osmany, Adriana, and Christopher were so amazing and helpful...the process was simple and painless. I love love love my couch! This is the only place I will buy my furniture now in Vegas...

Danny was absolutely helpful explaining and offering us the best options for our purchase thank you guys shot out to Edger as well you guys are amazing

Danny was amazing he was able to explain in detail about the coaches we purchased Edgar also did was very good explaining the financial part answering all my questions

Great selection of furniture. Good quality and good prices. Irwin was very helpful and answered all our questions.

Thanks Danny!

Irwin was very kind and helpful. I'm a senior. I would go back to him again

irwin was a great help. he helped me pick out my dinning room table with great detail!

Teresa is great ima satisfy with her service and Edgar too both did a good job thank

Kimberly was both helpful and knowledgeable in finding us the perfect sectional for our home.

Shawn, is very friendly and helpful, Will highly recommend him.

Danny helped us with a nice sectional. Very easy purchase.

Danny was awesome he knows his stuff. Thank you so much

Irwin took care of us 💯

Mark was great help today! I appreciate all the help he gave us!

I had an amazing experience with the Ashley Furniture store located in Henderson, near the Galleria Mall. 10/10 recommend, the customer service was EXCEPTIONAL! Rodney, Chris, and Adriana went above and beyond just to make sure I walked out with exactly I wanted. Very informative and detailed. I highly recommend them for any/all furniture needs. Thank you guys very much!

Irwin was great!! Wonderful experience.

Mark was fantastic and provided excellent customer service!

Fantastic service thank you daniel

Had a great experience shopping in store with Kimberly. She is so friendly and helpful! I will definitely be back for future purchases!

Danny was great. Thanks for providing us with all the information needed to make the best decision. Recommend asking for Danny the next time you are in the store

johnny d and Chris They were both an amazing help around the store definitely made the experience even better

(Translated by Google) Teresa and Chris very friendly, very nice attention (Original) Teresa y Chris muy amables muy linda atención

John Davis good attention and great experience

Mr. John Davis is an awesome guy from Ashley Henderson, NV. We are definitely coming back, he has his patience and is a very helpful employee.

My experience was excellent. John Davis was patient, knowledgeable, efficient and most of all nice. The whole staff makes you feel at home. And the credit process was easy. Edgar was the bomb as well. Keep up the great work 🙏🏿✝️💪🏿

Irwin helped us to find the perfect livingroom tables. Thank you Irwin!

Shawn was fantastic to work with. He made our first time furniture purchase easy and stress free, would highly recommend!

Ashely store was awesome. Osmany was able to help me get what I needed quickly and understand all of the options available to me, the delivery process, etc. I had a positive purchasing experience. Thanks Osmany :)

I cannot recommend this place enough. Rodney the sales associate and Christopher with Acima were absolutely amazing! They made sure I had everything I wanted and within the price I wanted. I will definitely be shopping with these 2 again. 10/10 Thanks guys!

If you need anything, see Rodney Fresch. He was very knowledgeable about the products and he was very nice with great customer service. Their new Manager, Adriana helped us with additional questions and she was very nice as well. They were very genuine in helping us and it didn’t feel like we were sitting through a sales pitch. I would highly recommend seeing them to help you out with your furniture needs.

Shawn was great and easy to work with!

Johnny is the best sales rep over here, amazing experience!

Henderson location was such great help(first time here). Thank you Rodney and Edgar for all your help

Marcy and Shawn are swesome.

Excellent Customer Service Im in a wheelchair in the Manger really took care of my needs. Love Ashely

(Translated by Google) Today I visited the store, Teresa assisted me with great professionalism and good treatment. I left the store with my living room set very pleased. I'm waiting for you to notify me when the queen reclining bed and mattress offer comes out. (Original) Hoy visite la tienda me atendio Teresa con mucha profesionalidad y buen trato sali de la tienda con mi juego de sala muy complacido Espero por que me avisen cuando salga la oferta de cama y colchon reclinable queen

Spectacular attention from Osmani, very helpful and patient.

Irwin was very helpful and took the time to explain the process.

Jeremy was so helpful and patient while we looked for the right kitchen table. Wonderful guest service

I had a fantastic experience working with Kimberly at Ashley Furniture! She was incredibly helpful in assisting my mom find the perfect recliners for our living room. Kimberly took the time to understand our needs and preferences, offering great suggestions and making the selection process enjoyable. Her knowledge of the products and dedication to customer service truly made a difference. I highly recommend Kimberly to help find what you need!

Excellent service and people, Jeremy is the Greatest Director ever and Rodney can sell anything, so complete! Danielle is a wonderful managerr. We are life long Costomers!

Marcella was a great help. She did not push us like most sales people, she offered a lot of helpful advise and did not try to up sale.

Jeremy Acosta was very knowledgeable and helpful.

Pablo A the best ever understood my need and great personality

Johnny D and Chris were amazing and helped us greatly along with their manager Edgar ! Thank you guys!

Easy, Johnny D was awesome! Showed us price point we were looking for. Closed the deal!

Had a great buying experience with Johnny D. We felt no pressure what so ever, when we had told him we'd have to come back. When we returned, he was available immediately and we were done with our purchase with 30 minutes.

Kimberly was absolutely fantastic!!! Very friendly and professional!!!

Shawn was very helpfull. Very kmowledgeable. Awesome customer service!!!

Daniel was 5 x 7 great, very knowledgeable and helpful

We had purchased a table 3 years prior and have had yet to put it together. We recently decided it was time. When we opened the table, one of the legs was split. We drove directly to Ashley where Danielle and Elizabeth were able to help us order a replacement leg even after all these years. They saved the day and we are eternally grateful!! Thank you ladies!

Osmany helped us out getting our new mattress and he was very nice and informative!

Shawn was very courteous and vigilant in our encounter we loved meeting him.

John Davis at the Stephanie store was super helpful and kind!

Teresa did a wonderful job working with us to pick out our new furniture!

Kimberly was AMAZING to work with!! She was attentive, kind, professional, and a joy to have help us with our purchases!

Marcella was great! We even went to another store from Ashley but then came right back to get our couch with her. Thank you!

My wife and I love the stylings of Ashley furniture. Shawn was easy to work with!

Rodney and Edgar were very helpful! And we left with a couch we are excited to have in our home!

Kimberly was super friendly, knowledgeable, and willing to help ! I would recommend her to anyone wanting to shop at Ashley.

Had such a great and easy time with the help of Kimberly. She made our experience super easy when we were initially overwhelmed to do everything ourselves!

Johnny D helped us pick out our bed set and mattress! He was extremely helpful and took his time showing us what we wanted and was able to focus on what was in our budget. Highly recommend and we will be coming back for more furniture in the future.

Irwin was very helpful and helped me feel comfortable in purchasing my first large home purchase. I will make sure to ask for him the next time I come in.

Rodney Fresch offered 5 star service. Courteous, friendly and knowledgeable. Showed me just what I asked to see, answered every question I asked. Highly recommend Rodney’s service.

Marcella made our Ashley’s experience a dream. She is very professional and passionate. She helped me and my husband find the perfect love seat and sofa for our new home. We also ended up with three chair stools and a console table. She guided us with lots of patience and gave us her best advice on what she thought we might need to complete our living area. Thank you so much for all your help. If we ever come back which “oh we will” she will be our sales person. Appreciate all your help. Ask for Marcella.

I looked at quite a few options for furniture, but the quality and warranty for the value was unbeatable at Ashley. Mr. John Davis's exceptional service sealed the deal for making the purchase.

Pablo was great and appreciate his help.

Sales Person Teresa was very helpful. We came in looking for a couch and she helped us narrow down our search. Christopher the Sales Manager helped us with finance and was super detailed on the breakdown of our payment plan and discounts that were available to us. I will definitely come back and shop at Ashley’s again.

Danny was great to work with...very patient with us!

Mark was amazing. Very patient and made sure he showed us plenary of options until we made our final decision. 😊

I worked with Kimberly and Jennifer and got great service.

My salesperson Daniel was very helpful. Chris with Acima was informative and went over the Acima app with me. I will recommend Ashley anytime.

John Dem, was so helpful. Goid experience. Always helped me each time I came in until I made my final decision.

We came in browsing & got taken care of by John Davis. He was extremely nice, helpful & positive. He made sure our price was reasonable, in our budget, and exactly what we wanted. He helped us pick out rugs and a small couch. He was the best and made sure our experience was a 10/10!

Pain in the ass and they won’t leave you alone until you fill out their survey

Teresa was helpful and kind to help me choose good quality cheaper options

Chris & Shawn are amazing!

Teresa and Mark were wonderful! Mark allowed us to walk the show room freely without pressure and there for us when we had questions. He was very friendly and nice. We left the store to think about the furniture and to compare with other stores. When we came back to make our purchase, Teresa greeted us with a big smile and a willingness to help us Complete our purchase. Thank you for making this a great shopping experience!

We purchased two mattresses. Irwin was incredibly knowledgeable. He helped us pick out what would work best for us. Thank you, Irwin for taking the time to listen. We appreciate all the help answering our questions.

Marcella assisted us with the purchase of our new couch with chaise. We walked in looking for a couch about 100” and with a chaise preferable light gray or light brown. She went through all the options and helped us find the perfect couch. When it came to purchasing she went through all purchasing options. She was patient and kind. A great experience at Ashley’s.

Osmany, and his manager Danille, were amazing to work with. He answered all our questions. He left my wife and I alone to speak amongst ourselves. Danielle helped close the deal with a payment my wife and I felt comfortable with. If your Henderaon NV, and need furniture, go to this Ashley Furniture.

Marcella and Danielle were fantastic! Extremely friendly and professional and assisted me with stellar guest service throughout my visit to Ashley. Thank you!!!!

Irwin Feder is a great salesman and was very helpful and accommodating in our purchase.

My girlfriend and I walked in the store looking for a new sofa set and Osmany was the person who helped us out. He is friendly and did not pressure us to buy anything which is a huge plus I’d recommend this Ashley store for anyone looking to buy.

Teresa gice good service i reales satified Will come back for more fornitura next wek

Danny us the greatest ever!!!!!

Irwin and Danielle were very helpful.

Thanks to Irwin Feder for a pleasant, no hassle experience! And lots of knowledge! And complete trust he mentioned all the positive check marks and they All met our requirements a Job well done 10 star’s

Mark helped

Mark and Chris were amazing. I was able to get exactly what I was looking for. Thanks so much!

They are amazing and will get you what you need while being 100% transparent. Our buying experience was educational and fun.

Ashley's furniture store is ridiculous as a whole company, in my opinion. We bought a whole couch set and a whole bedroom set ($$$). Day of delivery, one of our chest of drawers was broken. Ok, no problem, accidents happen. Rescheduled. The second one arrives... Broken.. again. Finally, 3rd times, a charm. Mind you, we got the "Warranty" on everything. So, as part of the bedroom set, we got an Ashley's adjustable bed base stand with massage functions for our king mattress. WITHIN MONTHS! Bed base already began malfunctioning. We contact Ashley's, and we are referred to the Warranty company, which happens to be GBS, a company they no longer have business with due to poor customer service. That company sent out their "tech" just to mess up the base stand even more. It's been years of back and forth to keep being told bxllshxt after bxllshxt excuses on why Ashley's furniture store can't do anything about it or us being told in the store by newer managers now (cause the older managers were messing up or doing dirty shxt) how our Warranty was messed up upon purchasing our furniture and how it had to be fixed BUT YET NOTHING HAS BEEN FIXED! At this point, I've accepted the loss. Beware of this place. Well, at least for this location. OH! P.s. Corporate was also made aware of this whole situation, and they told us they couldn't do anything either and that it was the stores problem and to deal with them. Since I see the owner likes to reply to these reviews. Feel free to give me your email so we can rectify this.

Osmany and Edgar did a wonderful job very kind and professional.

Upon arriving I knew what I already wanted from Ashley’s. Service was wonderful, the selection that was made by me I loved it, thanks to Rod, Chris, and Danielle that made everything possible thank you I appreciate it. Will be back for the other piece.

Mark helped me

(Translated by Google) Edgar provided us with excellent service. He speaks Spanish, that helped us a lot. Super recommended (Original) Edgar nos brindó un Excelente Servicio . Habla español eso nos ayudó mucho . Super recomendado

Ask for Mr John, very professional and kind person.

Rod and Danny were amazing!! Helped me all the way through with no crazy sales pitch. Danielle was so fun and helpful as well during the checkout process. I’ve bought so many things there!!

Pleasant experience. Definitely would recommend

Had the pleasure of working with Irwin who has extremely professional, friendly, and knowledgeable. Couldn’t be happier.

Kimberly was very helpful but everything after our initial order has been a train wreck. We placed our order for a dining table set and bedroom set on 9/10/24 and have not received our order as of 11/17/24. They first told me they would deliver on 10/17/24 but nothing came. I finally received the bedroom set on 11/13/24 but no dining set. They are now telling us the dining set is back ordered until 12/27/24. If you are looking to buy, be aware it may take half a year to receive what you order. We ended up cancelling the dining set order.

Osmany was fantastic! Kept up with my sense of humor and was very patient.

Rodney and Danielle were great to work with. They were friendly, helpful, and transparent, and worked to get us a fair price on some beautiful pieces. They facilitated a great customer experience from beginning to end. Highly recommend!

(Translated by Google) Osman very kind, very good service 😘 (Original) Osman muy amable un muy buen servicio 😘

Osmani is a good worker

Irwin Feder was really easy to work with and helped us find what we needed at a good price. Christopher with Acima gave us all the details leaving us with no questions on our new leasing. Great team, great customer service.

Danny and Danielle were great

Irwin found what we needed. In a professional manner. He didn't give up on us.

We had a great sales gentleman. Very energetic with positive vibes and most of all, not pushy at all

Teresa give excellent customer service I will be back for more furniture I did like her service

Irwin was very helpful in helping my husband and I find a mattress that fit our needs. He took the time to listen to us and was patient with us while we tried multiple beds until we found the right one. He explained everything well and he has great customer service.

Had a great experience with Osmany. Thanks for helping us find a new couch set!

Osmany was extremely helpful & made our experience seamless & quick! Definitely recommend seeing him when shopping around

Osmany was my sales man and he was amazing quick easy pain free process

Jeremy the “Jer Bear” was very knowledgeable and helpful with the purchase of our dining room set. We’re looking forward to the delivery going smoothly too!

Great experience! John D never made me feel pressured and let me take my time.

I had a marvelous experience at the HENDERSON location sales manager Edgar and Acima manager Chris were absolutely the best help me and answered all my questions with ease also Queen Liz thank you for helping me out too I really appreciate you guys. Highly recommend this location over the rest in las vegas!

John is the one who help me and my father with getting a couch. Also help with all the questions and answered all of our questions.

John Davis, greatest ever

Absolutely thrilled with my experience at Ashley Furniture, all thanks to John Davis! From the moment I walked in, John was right by my side, providing unwavering support as I waded through my options. His patience and commitment to helping me find the perfect pieces for my home were truly impressive. Not once did I feel rushed or pressured; instead, John’s positive attitude made the shopping experience enjoyable and fun. I ended up making a decision I’m incredibly happy with, and I couldn't have done it without his guidance. If you’re looking for exceptional service at Ashley Furniture, I highly recommend asking for John! Five stars all the way! ⭐⭐⭐⭐⭐

Rod at galleria location has an amazing energy and found exactly what we’re looking for. 10/10 sales rep

Rod Fresch, was amazing! Very welcoming and knowledgeable about everything! He’s very personable the best person I’ve worked with when shopping at Ashley Furniture!

Irwin Feder His very helpful and knowledgeable about the product. A very nice guy.

I recently had a fantastic experience at Ashley's Furniture Store, thanks to the amazing help from both Danielle and Edgar. They were incredibly friendly, attentive, and genuinely made the process of picking out furniture enjoyable. Danielle was patient and offered great suggestions, while Edgar provided valuable insights that helped me make the best choices. Their professionalism and warm demeanor made all the difference. I highly recommend visiting Ashley's Furniture Store and working with Danielle and Edgar—they truly go above and beyond! Thanks again-Abe

Osmany and Shawn were great!

Acima and Jeremy provided good and knowledgeable service.

Ashley’s Jeremy and Chris from Acima were absolutely amazing

Teresa was great and very knowledgeable and took her time with my indecision on finding myself the perfect sofa. Teresa was great and would visit back just for here.

Amazing experience from Johnny D, Miss Liz, and Danielle. Thank you so much 😊

Osmany was amazing to work with! He was so helpful and patient while I sat on every single option they had. I am soooooo excited for my new living room furniture and outdoor patio furniture because my home will finally be complete!! Thank you, Osmany!!

Osmany helped me and my mom out he was very nice!

Great customer service by Johnny. Very informative and helpful!

I had an excellent experience at Ashley Furniture today. My sales person was Mark my finance person was Chris with Acima and store manager Danielle. Could not ask for better service or people to help me with making my decisions. Highly recommend shopping there.

Irwin was AMAZING! He helped us find our dream couch. We told him exactly what we were looking for and took us right to it in seconds! Thank you so much for your hospitality! More people should be like him!

Irwin Feder was amazing to do business with. He gives Ashley furniture a good name. Highly recommend going through him for any of your furniture needs.

Irwin was so great! Thank you.

Christopher Miliotofrom Acima leading was AWESOME!!! Rodney Fresch also was GREAT! You have great assets working for Ashley! Great customer service…..

I was welcomed by Vivar Osmany who helped me find and buy a sofa. He was knowledgeable and friendly. I appreciate the service he gave me and I didn’t feel pressured to buy.

Osmany was so much help, friendly, and knew exactly what to suggest on what we were looking for!

Osman was great got a new couch in less than 30 minutes exactly what we wanted

(Translated by Google) Excellent attention (Original) Excelente atención

Irwin was amazing. Easy and great service. Very thorough.

Marcy was so very helpful and helped me with my design ideas. She did a fantastic job!

Irwin was very helpful and explained everything with our purchase

Salesperson Johnny was great really explained everything. Will definitely come back!!!

Friendly salesperson (Rodney) and staff made buying a breeze. Great selection and options.

Mark was awesome. Explained how to read the sales tags and let us shop on our own; he didn't hoover over us , which we appreciate. When we were ready for his help he was available and made the purchase process smooth . Thanks Mark!!

Teresa Harrison thanks for all your patience We reco end you with who ever wants to get a good treat she's nice

Thank you to Irwin and Acima who were able to help me make my new apartment a home. I appreciate the time they took to explain everything. Thank you!!

Jeremy was a great salesman today. I appreciate how thorough he was during my purchase.

Mark was amazing!!! So helpful and knowledgeable! He explained everything and made the transaction go smoothly! Definitely would recommend!!!

Came in for a friend to purchase a new couch and had the best help for her with Osmany was amazing helping her. When I asked him about my personal couch that was bought 2 years ago he and referred me to the amazing Danielle who figured out exactly my couch name and ordered two new pillows. Her coworker Liz had them ordered to be sent to my house before our talk about cleaning was through. Amazing job and amazing place.

Had a great experience today at Ashley with the fabulous help of Osmany. He took his time to answer all my questions and look at all my possible options. The manager Daniele also came over to help out was so kind and informative. They made a stressful process a very easy one! I’ll definitely be coming back for future purchases.

Mike was excellent

Kimberly at Henderson Nevada location was awesome and helpful.

My experience was excellent!! Teresa Harrison greeted me as soon as I came thru the front door . I knew what I was looking for and we started the application within 20 minutes of my arrival. Along with Christopher Milioto the Acima Sales Manager was quick to set me up with App . He went over everything with detail on how to navigate the App. I had a great experience !!!

Daniel and Chris Acima were great sell service and help me get a higher approval.

Danielle was a life saver for finding and holding the couch we wanted.

Osmany was our salesman and he was fantastic! Chris at Acima was equally wonderful and made the process easy! Thanks guys!

John was very friendly and professional

Danielle and Johnny were awesome!

Mark and Chris (Acima) were very helpful and patient.

Irwin was wonderful help

Highly recommend Ashley furniture.We received professional customer service from John and Marcie.

John was great! Very friendly and helpful.

Mark help us, the best

Mark is excellent

I had came to the store a couple of times . Pablo went above and beyond with his exceptional customer service. from send me pictures and videos to help me make a decision. It was absolutely exceptional. I appreciate you Pablo thanks, DH

Mark and Chris from acima were both great ..

My experience in Ashley's furniture today was excellent, Johnny Demarigny was my sales associate an he was very helpful an answered all my question. And Christopher Milioto was great in assisting me also and walked me through everything I needed to know. Customer service was great. I would recommend everyone to come here. Thank you.

Kimberly was very professional and helpful. She assisted me with choosing the leather sofa/loveseat a day before and I went back the next day to finalize the sale through Edgar. Edgar was also very nice friendly and completed the smooth transaction. I would recommend and look for the names mentioned if you want to buy your future home furnitures!

Best shopping experience I’ve had in a long time.. Manager Edgar was nice and courteous and my sales Rep Marcella was the best..very patient, knowledgeable and so sweet!! I’ll definitely be shopping again!!

Teresa Harrison was very helpful from the moment we walked in. She made is extremely easy to shop, no pressure at all....thank you Teresa!

Danny was awesome I told him for the purchase, do we get a pen? He agreed gave us a pen. What an awesome guy also, also what a great Salesman

Marcella was extremely helpful. She was more than happy to show me multiple options for each piece

Irwin was Fabulous. Thank you so much for having him here. He was so hopeful.

(Translated by Google) Teresa, an excellent salesperson and super good service from 1 to 10, a 10 (Original) Teresa una excelente vendedora y súper buena atención del 1 a 10 un 10

Theresa helped make my bed purchasing experience easy and affordable.

Osmany was super helpful!

Irwin Feder was amazing. He took the time to get to know us, and understand exactly what we were looking for. He took exceptional care of us, and is an outstanding salesman and human! Irwin made this experience less stressful, and quite enjoyable!

Irwin was amazing! I will come back just to see him!

John did a great job

Danny was extremely helpful and professional and made buying a great experience

erwin Feder a great guy

Johnny is fantastic - he was on point, knowledgeable, and you felt as though he cared about your comfort and money!

We had a great experience and were well taken care of by Osmany. Great service.

Irwin was helpful and knowledgeable. He helped us purchase 2 mattresses. He was a pleasure to work with!

Irwin is fabulous! He is knowledgeable, friendly and no pressure. Feel free to pay him a visit.

We purchased a coffee table “Cariton Coffee Table” a year ago and the quality is super cheap. This table is way over priced for its quality. Yes it’s a heavy table, yes it seems like real wood which I’m not sure about anymore, but it’s full with flaws and deformities. We bought it for our new house that we only visit on weekends, and every time we come here I discover something new. This table is filled with shiny circular spots that don’t go away with whatever you wipe them with. It’s like someone opened a can of pop over it and it sprayed everywhere,m. There is a bump on the surface of the table from a preinstalled screw that holds the top of the table to the side. And now I discovered multiple hairline cracks on the face of the table, it’s like the glued a sheet of wood to the table. I believe this table has a film of wood glued to its surface to look like it’s real. Wood sealer should be applied to Coffee tables. This was definitely does’t have a sealer. Any cup/bottle of water left on the table will leave a mark that you cant get rid off. Any drop of liquid no matter how small, left for few minutes without wiping will be absorbed by the table and will leave a bump on it. This was the only piece of furniture we bought from this place(online) and we won’t be getting anything from them anymore.

Come see John at this location, thank you for walking with us!! Thank you

marcella was amazing!!! very helpful and super knowledgeable about all things mattresses and bed sets! if you come here ask for marcella :)

Mike was great, would buy from again

Mark was very helpful and not pushy at all.

Irwin was incredibly helpful and helped us find exactly what we were looking for. Chexk out was quick and easy!

Jeremy was great! Very helpful, highly recommended.

Kimberly assisted us from start to finish. As we walk thru the door, she greeted us and introduced herself offering help if we are looking for something specific. We found a sectional and a dining table and chairs that we really like. She helped us get financed and get these things same day. It was so easy and comfortable shopping here. Thanks Kim!

Big thanks to John, Mark and Danielle for making our experience so wonderful. The personal approach they took really made us comfortable with the sale. Dear Ashley’s Leadership…please bring back the veterans/first responder discount. Very disappointed it was taken away.

I purchased living room furniture today. Pablo helped me with the transaction and was wonderful. He was knowledgeable about the options and gave me space to make a decision. It was a nice experience.

Mark helped me with the sale of sofa and love seat. Professional and very knowledgeable.

Mark helped me with the sofas!

Great experience here. I recently moved to the area so I’m out of my element but both salesmen that assisted me were patient and kind! Thanks John Davis and John D!!

Mark was very helpful and efficient. Great service

Daniel and Mike were the two salesmen we had in our two separate visits here, both were very attentive and knowledgable. Great experience shopping here and we will back in the future!

John Davis was amazing! Extremely helpful!

Edgar the Sales Manager helped us choose our new dinning table set. Thank you guys!

Teresa was excellent very nice and helpful.. definite 5 star worker

(Translated by Google) Edgar. Robles Very friendly and professional (Original) Edgar. Robles Muy amable y profesional

Teresa give me a good Services I recommending familia and friend

Daniel, and our Acima associate Chris were very informative and patient. Excellent experience and professional

Thank you for a wonderful service! Kimberly was so helpful and awesome in helping with our furniture needs.

Very nice quality couches here. Thanks to Shawn we were able to get our perfect couch! Thank you Shawn for being so helpful!

had a very great experience with shawn, helped us find exactly what we were looking for and didn’t feel pressured at all. Definitely recommend and will come back for further purchases

Mark helped us.

(Translated by Google) Teresa very kind and cordial. (Original) Teresa muy amable y cordial.

Everyone was very helpful

Johnny was extremely helpful, polite, friendly, and answered all my questions… give him a raise!

Very helpful

Daniel and Edgar provided us with very professional and helpful service.

Mark was very helpful with our sectional purchase. He was also very friendly and not pushy at all! Thanks!!

Chris at Acima was great and Iwrine was the best

Irwin was quick and efficient !

Great customer service very helpful and knowledgeable will come back salesman Daniel Manniquez and Christopher Milioto from Acima

Irwin was a great help in finding us the right furniture for our home.

Very friendly and accommodating.Johnny Help to make sure our deal went smoothly and we are very happy

Irwin is the only reason we chose Ashley again! We had a bad experience in the past with Ashley and Irwin made it all disappear… we trust in him and you should too! He actually came in on his day off to help us secure our furniture,. Irwin THANK YOU 🙏 We are so happy!

(Translated by Google) Mrs. Teresa attended to us, very kind, thank you! (Original) Nos atendio la señora Teresa, muy amable, gracias!

Shawn and Danielle were extremely helpful!

Mike was great! We walked in, knew what we wanted and he conducted the sale smoothly and seamlessly. Mike knows his stuff!

Teresa was really sweet and very helpful with my order!

Very pleasant experience working with Kimberly

Thank you Kimberly for the great customer service, friendly, love this store.

Thank you Kim for all your help, you're the best

Thanks Kim for the great service!

Marcella is amazing!! Thank you!!!!

Kim is a great sales person. Great personality

Jeremy is awesome and thorough!!!

Jerbear was incredible. He helped me find the perfect mattress

Made the big mistake of ordering mattress set on line, recvd 2 box springs on 8/3 sent one back. On 8/10 tried to return other one, decided to keep my old set. They wudnt take it back saying I only had 72 hrs for returns. They have my $260 and I have a useless box spring in my garage. Will never buy from them again.

Teresa is very knowledgeable and was very helpful when we bought out mattress

John’s great most helpful

(Translated by Google) Teresa was very friendly and efficient. She made my purchase easy and helped me make the best Desi ion. I recommend her 100%. (Original) Teresa fue muy amable y eficiente.Hizo mi compra fácil y me ayudó a tomar la mejor Desi ion.La recomiendo al 100 .

We came to Ashley’s to look for a new sofa and love seat. This was our first time visiting Ashley’s and we were very impressed by the salesperson’s Mike and Danielle! Mike was very chill and friendly which is exactly what makes me feel comfortable shopping for something new. He was very knowledgeable and patient with us as we surveyed the entire store sitting on each and every piece of furniture… We are so happy with our new leather set and even purchased the rocker recliner to go with it! The financing was easy and Danielle made everything affordable! Thanks so much for the expert service.

Quick and friendly

Marcella was fantastic. A number one

Irwin was very helpful at the Henderson, NV store! He patiently showed us the inventory we were interested in and kindly answered all of our questions. He made our visit a pleasure!

Mark helped and was amazing

I had a great experience at Ashley Furniture in Henderson. Pablo was a big help and got us a discount on a great sofa. Really loved the experience.

Shawn, Edgar at this Ashley’s, and Chris (from Acima Leasing) were absolutely phenomenal. They answered all of our questions and helped us at every step of the way. Especially as first time buyers we could not have asked for a better experience.

Excellent service, 5 star personality, kind and very helpful with all are questions regarding guarantee and what we already had in mind. My wife & I are pleased with Kimberly service! If we need to come back we will definitely keep an eye for her.

If you need new furniture go see Kimberly!! She is friendly, knowledgeable, and attentive. She makes an effort to go above and beyond in her workmanship and we appreciate her level of care. We have had so much fun working with her!!

Mark and Edgar took perfect care of us and we love our new 6 dining room chairs!!! Thanks.

Pablo was amazing and helped us find exactly what we wanted. Ask for him, he’s the best

Shawn provided very great customer service and took care of my needs in choosing a perfect mattress.

Irwin was a great help and and gave us super attention in our needs…

Kim was very helpful and was able to help me get the perfect bed set. Acima was helpful and got me set up with reasonable financing. UPDATE: I have cancelled my order due to many inconveniences with delivery. Customer service was extremely rude and blamed me for mistakes they made. I have all their mistakes in writing. They won’t get any money from me. I will also be contacting the corporate office and CEO to make an official complaint. Beware- DON’T SHOP HERE!!! I feel bad for Kim because she was amazing during the sale and she is the one losing out on a good sized commission due to her colleagues recklessness.