Ashley HomeStore Henderson, NV 89014

Ashley HomeStore Henderson, NV


Your Local Furniture, Mattress & Decor Store

Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today

Customer Reviews
4.6 Star Star Star Star Star
(1918 reviews)
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The customer service was OUTSTANDING! Go see Nathan he will definitely work with you to get what you want! The staff goes above and beyond the norm. Need new furniture go to Ashley Furniture in Henderson NV?

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We just purchased a house after selling our condo. We needed a lot of furniture and went to the store in Henderson. Our sales representative name is Shawn Kelley and he was absolutely outstanding. He was patient with no high pressure pitches. He understood our taste in furniture and helped us select everything that was on our list. Due to the current supply shortages everything will arrive in stages. The delivery fee is a single charge for the order even if they make several trips to your home. Extremely satisfied with our experience and highly recommend this store for shopping.

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Wonderful

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Went to a few stores before Ashley as we are new to the area and didn't realize Ashley was around...We found the perfect dining room set for our new home. Cindy was amazing......

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(Translated by Google) Excellent (Original) Exelente

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Actually Ashley Furniture was our third choice while we were out looking. I had always thought they were too expensive. But in comparison to the other two, Ashley was right on. Quality was an issue and although I paid a little more at Ashley the quality was there. The Sales Person was Cindy and she was very good. She knew exactly what she was doing, making our purchase a breeze. I would recommend her for anyone who shops at Ashley’s.

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Marcy was amazing. She pointed us to exactly what we described, referred us to a protection plan, even helped us with a previous order. She was thoughtful and knowledgeable!

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I am having a house built and needed a number of pieces of furniture and Irwin at the Henderdon has been SO helpful and patient. He is very knowledgeable of product and I know I’m getting an honest answer to my question. I’ve been to every furniture store in a 50 mile radius and quite frankly I kept returning to Ashley for the quality, pricing and salesmanship.

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Our experience was great from start to finish. I am going back for the rest of the set if I do find that we have the room. I’m going to buy my couch there too

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The representative Jissel Olivares was fantastic great service patient and kind’

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Good quality furniture

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They did have nice furniture options. However, the sales person was pushy and a bit rude, and we ended up finding the same set (made by Ashley Furniture) at RC Willey. The sales person followed us around the store, literally creeping around corners. We we finally decided on what we wanted. We were given one prices, then a bunch of things were added that ballooned the price $1000 (insurance, delivery fees etc). When we showed a bit of hesitation at the price chance a comment was made about how maybe we could put it on several credit cards. This is when we decided to leave. I later found the same set, and with insurance and delivery, we paid half of what we would have paid here. It's the same furniture, not sure why it is marked up.

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Furniture selection is good but overpriced extremely. you can go online and find the same furniture delivered to your house and assembled for much cheaper

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Over priced

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This was my first visit (and last) to an Ashley store. Very unpleasant shopping & purchase experience that was so unnecessary. Despite interest and subsequent purchase of a $2,500+ couch, store manager was more concerned about use of a facial diaper in a cavernous space than a sale. Literally in the middle of purchasing the furniture and she said I'd had to leave the store if I didn't comply. I'll be purchasing furniture elsewhere.

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ZERO stars. After waiting 2.5 months to receive my items (which I understand due to Covid delays) the day of delivery only 3 of my 4 items arrived and 2 of those 3 items came damaged. Their policy is that if your items come damaged the first time, you are then considered "VIP" and they will now check the items for damage before they arrive. How is that VIP treatment and not regular treatment??? They rescheduled my delivery for the next week but during those few days I received numerous calls and emails changing my items and delivery date. One minute all three items would be coming on a certain day, the next I would be receiving partial deliveries. I had to speak to a manger in order to get everything resolved and called customer service at least 10 times while waiting on hold an average of 30 minutes each time. My delivery time was supposed to be from 10:45 to 1:45. Got a call at 11am that the truck was late and it would come at 2:10. At 2:45 I had to call to get an update as they still didn't come. I was then told 3:45. I called back at 4:15 because they STILL hadn't arrived and they finally showed up at 5pm. HORRIBLE EXPERIENCE AND I WILL NEVER SHOP AT ASHLEY FURNITURE AGAIN IN LIFE. Ashley is incompetent, disorganized, and they do not care about their customers.

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Horrible experience!!! Ashley Furniture in Henderson NV, is the store we ordered my daughters bedroom set back in March 2021, it is now September 2021. The customer svc rep and a manager told us today that the reason they don't have our bedroom set ready for us (6 months later) is because whenever they receive parts of OUR set and another customer orders pieces of the same set, Ashley Furniture takes that piece from our set to sell and deliver it to the new customer that recently ordered it. This is insane, that means our bedroom set will never be complete for us to get a delivery date. On top of this my husband and I have made numerous calls and all we get is that the date has been pushed out. Not one Ashley Furniture rep has ever taken the time to call us. Horrible customer service and HORRIBLE company!!!!!

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We ordered on JUly 4th and didn't receive the furniture until Sept 9. I was also told that we would get a credit and that never happened. They have lost a customer for life!!!!!!!!!!!

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