Ashley HomeStore Henderson, NV
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Great experience, Irwin is the best 😎
What a smooth purchasing experience! It was so streamline. Marci was the greatest saleswomen. She was so knowledgeable and helpful.
I lam currently across the country but with the help of salesperson Irwin Feder in the Henderson NV store, I was able to order furniture and work out delivery to my home in NV to arrive when I will be there next. The corporate representative Karen was also very helpful in setting up delivery on a specific date almost two months in advance. I look forward to receiving my furniture.
Keona was wonderful and extremely helpful.
Very friendly people, bought a living room set. Supposed to be delivered in about 4 weeks.
Lupe took an order of the phone for a part you can't buy online. She was terrific she really listened to my situation. We had purchased a sectional pre covid and should have bought a armless addition seat. After you buy it you can't add it after so many days. However with covid we were not able to make any changes so she did us a favor. Thank you to the team.
Our Sales Representative Edgar Robles is and was outstanding. He is Professional, Knowledgeable and went above and beyond to help us. Go see Edgar he won't disappoint.
Excellent store. Michael C. Was very professional and helpful.
I great place to shop good customer service.
If you're opting for name brand, high quality furniture then this is the place. We bought family room, dining room and outdoor patio furniture. It was time for us to do some upgrading. The large in-store selection let us sit down and get the feel of what we were buying. They had good sale prices and zero interest financing for the July 4th holiday. Sales staff was friendly and helpful without being pushy. We're looking forward to delivery and setup in about 2 weeks. RECOMMENDED
I never have bad service with Ashley Furniture but I do wish the in store locations would make all options known like the website does. When you order online you can choose free doorstep delivery. So you have to build it but it's free. In store, they don't tell you that you have that option. They just give you the price with the delivery fee added on and don't tell you that you have any other option. I made the mistake of not inquiring about that at the time of my most recent purchase. So I'm paying an extra 100 dollars for something I wouldn't mind building myself. But that's what i get for not asking if I had another option.
We had a great low-pressure experience at Ashley. Shavon was an excellent salesperson, he was super friendly, didn't make us feel like we had to make fast decisions and worked out a great price for us. Overall it was a very good experience. I do wish they had a little more modern furniture selection but there is a very large selection of lots of styles.
Wonderful merchandise. Keona was amazing and went above and beyond for us and got a discount approved for us !!!
The Sales person did good job helping us to pick the right furniture. After that it was down hill, getting a timely delivery was a nightmarish. We had to rejected a men’s dresser because it was warped. Now trying to get a replacement is like pulling hens teeth.
Wanted to buy 6 bar stools, repeatedly mentioned the need to have it delivered by Monday; they checked the computer and promised delivery in 2 days, 30 seconds later we went to pay and suddenly only 4 in stock...
I ordered 3 couches (1-seat, 2-seat, and 3-seat) a month ago. They said the 1-seat was available right away, and the other two were on backorder. Okay, that's fine. They deliver the 1-seat about 2 weeks later. Then I get a call 2 weeks later that the 2-seat is coming on July 13. Schedule delivery from 3:00-6:00p.m. They come at 1:00p.m., then again at 2:00p.m., while I am at work. I call them at 3:00 when I got home, and they said they can't come back, so I reschedule for July 17 from 12-4. No one shows up on that date. Call them and they say they have no record of the July 17 reschedule. Say that now BOTH the 2-seat and the 3-seat couch are on backorder for 3 more weeks. How can their delivery service be so incompetent? I cancelled my order, but now I have a 1-seat at home. I think it would've been fair for them to come take the 1-seat after making me wait two different times for scheduled deliveries and not showing up. Should've listened to the woman who walked out of the store when I first came into the store to purchase the couches (for which I paid $3900). She angrily told me that she was still waiting on furniture that they said they would deliver two months before. This place needs to get their act together with deliveries. Do not recommend.
We ordered the furniture in March. They told us it would take 2 months to deliver our furniture. We wanted it by July 10th for a special event, and they changed the arrival dates 4 different times. We canceled our order. Incredibly untrustworthy.
If I could give it 0 star I would like too not only this store the entire company it's too bad feeling sorry to waste my time for about 50 days on wait for delivery and the date keep changing I been scheduled two times to get my order delivery and always night before receiving a call to cancel the schedule. DONT WASTE YOUR TIME WITH THIS COMPANY.... so many out there and they trained the employees how to provide the right service with customer respect. I'm not expecting and I don't want I responded back from Ashley to tell how sorry they are... You guys deserve lase than 0 star.
Worst customer service ever! One person says one thing the other says another thing and both of them are wrong... ordered our furniture in March and still haven't recieved it. They never answer when we call definitely have to show up at store if you want answers and to talk to someone! Do not waste your time! Shop elsewhere ..lucky you if you had a good experience with them..definitely lots of bad reviews just do research