Ashley HomeStore Henderson, NV
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated Ashley HomeStores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley HomeStore showroom today
Irwin, an older gentleman helped me and was very helpful and patient and knowledgeable. Whenever I need more furniture I’ll be sure to return to Ashley’s!!!!! Thanks Irwin!!!!
It's been 2-3 years since I purchased my furniture from Ashley and I'm sad to say my experience is not indicative of the reviews. I did my research and based coming here on the high reviews but after spending $9000 on higher end furniture here, I'm very unhappy. The living room set is falling apart. It's a power recliner system and screws fall out regularly, the leg rests are all warped and have come apart. The outdoor furniture set. I followed directions on maintaining and after 2.5 years its going in the trash. The heat destroyed it. If they are going to sell this stuff in Vegas the maintenance instructions should be regarding how to keep it up in Vegas but they arent. Every piece is falling apart and even though I stored cushions when not in use, the insides have turned to dust. The only part that I'm still happy with is the bedroom set. I have not had any issues with that so far.
I had an appointment, and they were ready for me when I arrived. I brought with me a sheet containing the merchandise that I wanted, along with codes and pricing. The gentleman that helped me was very knowledgible, and very courteous. I was in and out of the store in under twenty minutes.
At first they were all nice and friendly.Bought my bed and mattress about six months ago. They told me I was still covered under the store in case of any damages happen before the year. Someone from Ashley came over to check out the bed said I had to call my 5 year insurance policy. Which they said they wouldn’t cover it because it has been a month since the damages accord. Insurance company told me to call Ashley again and Ashley told me to call the insurance company. Basically giving me the run around. Keep in mind I didn’t call before because of the whole quarantine. End of store they couldn’t help me out even though I waited until quarantine was over. All they said was that the only way they can help Me was if I bought the damage part from them so they can come and install it.
Gabriel helped us save big on some great furniture. Additionally, he was patient with us as we changed our mind a few times. Gabriel was not pushy at all, listened to us, and made the process a lot smoother. Nobody likes a pushy salesperson, and he was the opposite of that. If you go to this location, make sure you ask for Gabriel, or Gabe!
I ordered furniture for delivery for June 20th. They changed the date to the 19th without saying anything, and never contacted me to let me know. I called back in to find out the status, and they gave my furniture to someone else, missing my delivery. They never called on the delivery date to say they weren't coming or going to be late. They never contacted me after they missed the delivery. Now, 4 days later, I still haven't received any word from Ashley Furniture. My order was already a month out when I sent it in. I'm incredibly disappointed in their service. I also have spent a collective 5+ hours on hold with them over the course of this experience trying to find information and resolution. Absolutely terrible service.
Gave detail instructions for my order three times, still it got messed up. Told them would wait for my entire order ( bed) and they still managed to mess that up. 🙄🙄🙄
Alex in management & Nathan gave us exceptional service. They were able to give us everything we needed at a price we were comfortable with, including a price match on a table from another location. Their timely service is much appreciated. We will continue to return to this store for future purchases. Thank you guys!!
Great. Very happy
Dont go to Ashley's on Stephanie and sunset Bad experience with manager (Alex) Alexander Gutschel ordered furniture on 5-13-20 the expected delivery date was 6-12-20 and on wednesday 6-10-20 office called and confirmed my delivery for 6-12-20. No one called on delivery date 6-12-20.. so I went to back to Ashley's where I had originally placed my order and explained to the manager who the reference as (Alex) this man instinctly became nasty was no help he yelled at the clerk and told her he cant make me happy give her a refund he performed in the store til the customers apologized to me because of him.. I was humiliated and shaking.. I couldn't believe it.. I've told anyone who would listen and I will be posting the whole details shortly after my attorney reviews it
Whatever you do, don't order stuff from Ashley, Henderson NV On Line.Unless you like sitting on hold. ALWAYS ""Extremely High Call Volumes" even at 6am. They NEVER pick up, but if you have 45 minutes to spare, they will answer your call, put you on hold, then disconnect. BEWARE!! The place is run by computers that only see part numbers. They delivered the bed rails and not the rest of the bed. I finally got to a supervisor and canceled my order. 2 days later, UPS delivered the headboard. BEWARE!! WORST CUSTOMER SERVICE> EVER. BEWARE!!!
Wouldn't answer there phone. This is how bricks end up through windows.
I shop at Ashley Furniture in Henderson, NV. My saleswoman is Marcy. Her level of expertise as to what will fit and look good in your space in your home is unsurpassed! Her eye for design made all of my new home dreams come true! The quality and price of their furniture is amazing. I purchased an entire house full of furniture from them and couldn’t be happier. Marcy was friendly, helpful and professional and I now send all of my friends to her. Thanks Ashley and Marcy for making my furniture buying experience, painless and fun and for making my home look like a model home!
My sales associate Norma Ibarra was wonderful
When we first moved to town, Katie helped us pick out a table and chairs, and she was very helpful and worked with us on price. Then a couple days ago I finally convinced my other half to get a new mattress, and we had the pleasure of working with Norma. She’s wonderful to work with and such a sweetheart. We spent a little more than we planned but got exactly what we needed, and Norma helped us every step of the way without pushing us one bit!! We got our mattress today and are absolutely thrilled. I’m going to take a nap right now!! Please ask for either of these ladies at the door! You won’t regret it :)
(Translated by Google) Good prices very cheap and nice furniture and nice furniture a lot of furniture sofa beds and much cheaper (Original) Buenos precios muy baratos y lindos muebles y lindos muebles mucha variedad de muebles sofás camas y mucho más barato