Ashley Las Vegas, NV
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
The rating for the store(s) and delivery teams should be separate. The experience at the store(s) has always been top notch from beginning to end. Sales associates and store manager(s) are amazing at this location (MLK)! The problem is always with delivery. The warehouse gives away pieces of your order to accommodate someone else's order(s), which means you wait forever to get your items(especially if you have a large order). Then when you finally get your items delivered, you have to deal with the delivery team and their "I DON'T CARE ATTITUDE(S)" (this applies to ALL locations). It's sad and it's a shame.
Your artwork is just out of this world.The seat you made for me is wow .it is an admiration to many
The furniture at Ashley was beautiful and Tracy was fantastic! Very helpful and friendly. I would definitely buy from them again.
Never answer me
I wish half a star was an option. We bought our couch in January, and we were told it would take 2-3 weeks for it to be delivered. It's May and it's still not here!! I have called multiple times and the woman on the phone said, "Oh the person who sold you the couch lied to you. It typically takes 14 weeks at the least for your item to be shipped." Then, she proceeded to tell me if I didn't like it I could either cancel my order or go in and pick a different couch. I attempted to call and check on the status of my order and was unable to speak to anyone. An automated response said that my couch would be delivered on May 5th. So, I made arrangements with my work to be off. Well, May 1st I get a text message. "Sorry for the inconvenience but your shipment has been delayed until May 15th." Again, attempted to call and was unable to speak to a real person. Terrible customer service!!! All they care about is making the sale!
All sales representatives were EXTREMELY nice. They helped from walking in the door, until your purchase was made. The only thing i was dissatisfied with was their back of the house service. I understand and agree they need picture ID and invoice to pick up item. But when they talk rudely about the guest picking up purchased item, they do it in front of guest. They thought i didn’t understand what they were talking about. But after me showing them 3-4 times my invoice and having my husband next to me all The time, it was rude on their behalf not to want to give him a purchased rug, that was still on their floor, but should have been ready for me to pick up in the first place!!!!! And not wait for them to grab it last minute. And of course i went ahead and added him to my profile in their system so he can pick up the items, in case i cannot come in myself!