Ashley HomeStore Las Vegas, NV
Ashley HomeStore is committed to being your trusted partner and style leader for the home. This commitment has made Ashley HomeStore the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 800 locations in 46 countries. No matter which Ashley HomeStore location you visit, you'll find stylish, quality furniture that's just right for any room in the house. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. Visit your nearest Ashley HomeStore showroom today.
I am writing this review to express my sincere disappointment with the way my uncle was handled by this company,this company is the WORST! Their customer service is terrible,we will never buy from you all again...My uncle has been with his dining table on the floor for more than a month, since the men who made the delivery could not assemble the table,this is unacceptable what a bad service for something we already paid in cash!!
Nice store, check the scratch n dent section
I was in on November 16th to make a large cash purchase. Delivery date was set for 11/20, I recieved a text confirming the delivery. They never showed. After calling they said I didn't confirm, I have the text as proof. I spoke with two different women apologizing yet saying nothing they can do. They then set it up for the 23rd. The chair was not delivered yet scheduled for December 2nd. I was contacted on November 30th for delivery on the 2nd between 8am- and 12pm. It never showed! After calling multiple times and being place on hold for 30 minutes I finally spoke to a woman, Maureen, I believe that they have no order nor delivery set up for my chair to be delivered! I asked to speak to a manager to which I was told there's nothing that the manager can do for me as well since the chair is not scheduled, nor do they have record that someone called me to confirm delivery! I'm so beyond furious! I've never received such horrible service from a company that I'm making a large purchase. I will never make another purchase again nor will I recommend it to anyone
It was very clean, and had a very nice staff, I wouldn't mind working there.
The sales associates were very Johny on the spot.Sorta like being on a car lot.If you like to negotiate your deal,this is the place.When I inquired as to where the mattresses in the Black Friday ad were at.I was told they were all over the store?.I inquired as to why all posted prices were not reflective of what was on sale and what was not.I was told everything was on sale just let us know what you are interested in and we will make you a discount offer?.I don't like shopping this way.Some may.But unlike my uninformed self.Now I and you know what to expect.
Worst experience ever! All salespeople were TOO busy to help us. At one point we were told that we had to hurry - why? Because salesman had a 10K sale in progress. We seemed like a burden for John to help. Our home is nearly all Ashley furniture - this may change now!
I just wanted to take a second to mention the more than outstanding customer service I have gotten from Ms. Brittany Anderson! She helped my fiance and I (purchase a beautiful accent cabinet) with compassion, care and understanding! In a day and age when competition is fierce, the only thing to me that sets like companies apart is the kind of attentiveness and courteous customer service that she has given me. Thank you so much for all of your assistance! She is a very hard working individual and she pays attention to detail. She is a rare gem! I can't wait for the delivery of our new cabinet.
I love my new bed
there furniture is affordable and they do what the need to make the customer happy
I got the furniture I wanted for a great price and in the time I needed! Definitely the best custmer service!!
I will always shop at Ashley
Pricey same furniture, you can find at big lot
We ordered a bedroom set for our daughter. We were given dates as to when furniture would be delivered. We were also told that the dresser would be two days later and we could pick it up at the warehouse. Delivery was great. The delivery guys set up bed, no problem. Attempted to call customer service, waiting on hold for over 1/2 hour to make sure dresser was available. Tired of waiting on hold drove 20 minutes to warehouse to be told it wasnt in and it would be ready Monday. Very frustrating trying to get a hold of a customer care rep to see what the issue was. Called the store they couldn't help us. Finally, after getting g a run around that wasn't necessary 4 days later we picked up the dresser. The lady that assisted us with our purchase of bedroom set was great! The delivery guys were awesome. The customer service and the time it takes to actually speak with someone sucks!!!
HORRIBLE EXPERIENCE BUYING FURNITURE FROM FIRST TIME. MANAGERS MAKE PROMISES TO CALL AND FIX THINGS AND NEVER DO. FORGET ORDERS, DONT SEND THINGS IN SPECIFIC ORDERS, THEN WANT TO TRY AND DODGE YOU. THIS HAS BEEN THE WORST RETAIL EXPERIENCE I HAVE EVER HAD AND HIGHLY DO NOT RECOMMEND THIS LOCATION!!!!!!!!!!!!!!!
Over priced and customer reps are pushy
We liked what they offered in living room Center and the price was very good and we had it delivered people were very nice