Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Manchester, NH represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
The Ashley Store in Manchester, NH is committed to being your trusted partner and style leader for the home. This commitment has made Ashley The Largest Furniture Store Brand in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
Customer Service
Ashley Store Manchester, NH
What our customers say
We had a great experience in the store! Sam was very helpful and friendly!
On Aug 15, 2023, I made the mistake of purchasing $2,819.96 worth of furniture - a mattress, box spring, dresser, mirror, and complete bedframe (Mirabel collection). Also opened up a credit card account with the store (Synchrony Bank) thinking it would "protect" my purchase. October 26th, 2023 Ashley delivers everything. As promised, they gave me a window of time the day before and called the day of. I immediately notice the damages to the Mirabel pieces and call the store. I also told them the wrong box spring was delivered. We did not want a low profile and it is not wide enough for our pillowtop mattress. Both sides of the mattress are hanging over? I was told that I should get a call within 72 hrs about the damage claim. October 27, 2023 my husband and I decide to just go to the store to correct the box spring issue. We should have had a resolution by now we were thinking. Manager Liz checked the notes and discovered her salesperson, Peach ordered the wrong item. She ordered exactly what we asked her not to according to the notes. We are assured that it would be swapped out on Nov 7th with a better quality item - which is good because you don't give a customer a generic bottom of the barrel undersized box spring for their expensive pillow top mattress in the first place. November 7, 2023 delivery crew swaps out box spring. Thankfully we were here because they did not call us prior to and if I remember correctly, it was earlier than the window scheduled. November 29th, 2023 furniture tech assesses damages to Mirabel pieces. Tells us that there is no way he can fix them due to factory defects. Apparently, everything but the mirror was missing paint from the factory (many areas were missing paint). One section of the footboard is jagged, missing a section of pressed wood, and was simply painted over at the factory. He also told us the delivery crew did not assemble the bedframe together either on 10/26 - he fixed that problem. January 2, 2024 Here we are over a month later with no word from Ashley. I decided to call about the furniture tech's findings and where we go from here. I was told that the reason why I didn't hear sooner was because the claim was accidentally closed? They would investigate and get back to me within 72 hours. This game of 72 hours continued on. I finally had enough. January 11, 2024 (after not getting any resolution) I filed a dispute with Synchrony Bank - again, thinking this was a "protected purchase". In my claim, I told them that Ashely can simply make things right by refunding me back a portion of the TOTAL sales price - $500. We would live with the defects. If they could not do this, they can come take their furniture, issue a refund for the MIrabel pieces only, and we will reorder from somebody else. February 26, 2024 I received a message that my dispute has been resolved? I would later learn that Ashley simply told them that I agreed to reorder pieces and have them swapped out. I told the rep I never agreed to that and I would like my claim reopened. I also told her that due to their lack of quality control and their delivery driver's lack of knowledge as to how to assemble furniture, why would I want to go through that again? I could end up with far more damages the second time around. She reopened my claim. March 20, 2024 I receive a message that my dispute has been resolved? The supporting documents I received state that they do not offer refunds. They also had a copy of my driver's license with those documents? In NH, it is illegal to make a copy of a driver's license and it is also illegal to keep it on file - UNLESS you have permission from the DMV. (NH RSA 263:12x) So, I am now looking into this as well with the Commissioner as to whether or not they are on the approved list. This was the FIRST and LAST time I order from Ashley. They could care less about making their customers happy. With that said, there is much to be said about purchasing from family owned
Nice place
We ordered a couch loveseat combo from the store that happened to be the floor model, and our purchasing experience was easy, quick, and no-pressure! I personally really appreciate a salesperson that can let you shop and try out a few models, ask questions, and NEVER pressures the customer. Definitely made me more comfortable purchasing that day. Thank you so much Levi! We love our new couch.
The store wasn't even welcoming when you went in. We where looking for a love seat. The one we found the woman said I'll be right back. I'll go down and get you a price on the one we looked at. After almost 20 minutes she came back and said that it was 22 hundred dollars. I said I don't think so for that price. About ten minutes later she said let me go back down and see if they could do any better on the price. She was gone for another 15 minutes before returning and telling us that it would be 2 thousand and it would be the floor model. Again I said that we where all set and we left. If I could give a half star I would. We won't go back. We went to Bob's Furniture and got a complete living room set, quality name and quality product for 2 grand and we love it. Thank you Bob's.
Large store with many offerings for furniture. We were looking for sectionals to fit an awkward shaped room. We didn't have any luck here and the prices were on the expensive side. 2 levels of furniture and nothing to buy.
Spoke with Karen today...very helpful...great service!
I had a wonderful experience from the sales person Levi Kreku. Very helpful in picking out a recliner with my mom.
No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.