Ashley Manchester, NH 03103

Carlos was AWESOME!!! Really worked with what we wanted to spend and got us an amazing deal! Really recommend

Furniture I purchased from Ashley came damaged. Said they would have someone come to repair. Canceled that appointment without ever telling me. Kept calling to find out what is going on. Service department extremely rude, could not get any answers. Called the store manager said they have new owners and more service availability. Got notice of a work order. After days of calling the phone # was told my location is out of their work area and notified Ashley Furniture. That was 2 weeks ago. Still have not heard back from them. Do not buy furniture here. The people at the store are nice but the company itself is terrible.

Worst ever. Will not honor anything. Claims they were sold.

Interesting furniture but the prices are. .

I bought a couch and recliner from this Ashley HomeStore location on Black Friday 2021. I still have not received my items (as of April 2022) and am sitting with an empty living room after being told and signing the agreement that said it would be delivered in 8-14 weeks. They always seem so surprised when I call in about the situation and then give me an ETA of a month later than before. Currently saying early June. They keep saying that I should be receiving communication, I've confirmed the email repeatedly but receive no updates. This location sucks!

Walked In to purchase and find a new living room set, not 1 person greeted us, looked our way, or asked if they could help with anything. Walked around the whole store upstairs and down and found two sets we were interested in and no one to be found or help with a purchase, so we walked out.. they were quick to lock the doors behind us though. Horrible service won’t be back.

Purchased a leather sectional couch 3 years ago, as well as the additional warranty. The motors in one of the sections went out and had a technician come out in December 2021 to verify that it is something under warranty and that replacements were covered. Customer service since December has been TERRIBLE!! zero communication and both parties are blaming one another as to why my couch has not been serviced. Here we are mid Apri 2022. Spoke with someone at the manchester location where I purchased the couch as to any update on the replacement motors, very rude and again pointed the finger at the warranty company and that their computer systems were down and to check back at a later time.

Great spot. Kyle and Art were awesome.