Ashley | Nashua, NH 03060

Ashley Nashua, NH


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

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Customer Reviews
3.4 Star Star Star Star
(709 reviews)
Star Star Star Star Star
Elizabeth Gagne 9/26/22

Star
Linda Walton 9/22/22

If I could give this place 0 stars I would!!! My daughter purchased a couch here for her first home. She had payed in FULL for it two days ago. They had told us we needed to pick it up with in 72 hours and when we got there for pick up within said 72 hours they had proceeded to SELL the couch that my daughter purchased to someone else. Their unprofessionalism and terrible customer service RUINED what was supposed to be one of the best days of my daughters life. I will NEVER be shopping here again and DO NOT recommend anyone else does either! The general manager was no help what do ever and the entire sales team did not even seem to care. They had told us there was NOTHING they could do and we couldn’t get a replacement until NOVEMBER and then we went to NH Furniture Direct and they had said couch! Unbelievable. Completely terrible business.

Star
palash patil 9/10/22

Scam. They are marking up sectionals to $7-8,000 and then “giving 50% off.” Everything is 3x more than the cost online.

Star Star Star Star Star
Darrell Glass 9/7/22

Great place, Great selection! Checkem out !

Star
Randy Colocho 9/3/22

I just went into this store and there were two gentlemen in the front. Saw me come in, no greeting at all. I am looking to refurnish my entire house and no salesman ever approached me to offer assistance. They have just lost thousands in commission. Abysmal customer service. No wonder they are going out of business.

Star
Ms. Karanja 8/29/22

Worst experience Ever!! I came to this store and bought so much furniture. I bought a complete bedroom set and living room set. Unfortunately, in the building the furniture was to be delivered to, the couch could not get down the stairs due to the construction of the building. Therefore, the living room set could not enter the apartment. The sad fact is, I loved the living room set and wanted to keep it, the problem is the construction of a building I don't own and Ashley furniture has no desire to work with me and instead penalize me. In my attempt to get a fair solution, I went to the store on 8/27 to see if I could return the living room furniture and pick something else. I was told by an African American Manager that I would have to pay for delivery again and they could not waive it. As I continued to try and resolve the situation, I asked the manager when the furniture would be returned to their store, he said that he did not know when since he didn't work with the delivery company. This was very off putting that a manager doesn't have such basic information. Instead he told me that it might take up to 48 hours for the furniture to be returned to their store but again, he iterated again how he wasn't sure when it would be returned since he didn't have any direct affiliation with the movers. I guess the manager couldn't be bothered to pick a phone and inquire. Maybe in this century, the moving company doesn't have a phone number???? I returned on Monday, 8/29, hoping for a better experience. This time the lady helping me was more respectful, however, she told me that if I returned the furniture, I would have to pay a 30% restocking surcharge unless I select a new living room set. At this point, I feel as if I am being forced to get furniture from Ashley furniture in Nashua, NH even when I might not find something that works for me or even fits my budget. I am so disappointed that I spent almost $7000 in this store and the best they can do is either charge me a restocking fee or another $400 delivery fee. What a scam!!!! Stay away from this store regardless of their big clearances "fake clearances" All in all, let us see if anyone (regional manager, big shots in their corporate offices, etc.) bothers to help me or will they continue to steal from hard working folks trying to make ends.

Star Star Star Star Star
Helio “Elio” Almeida Neto 8/23/22

Star
Jan Fyten 8/23/22

Having to give one star is being way too generous! We bought a couch and loveseat on February 1 from Ashley Homestore in Nashua, NH and months have gone by as it is now August! I called and the first couple of months someone actually did answer the phone and was told it would be in soon! After the initial first couple of months, nobody would answer the phone! It would prompt me to push 1 and it would say invalid entry, it then sent me to voicemail and it said mailbox was full! I finally went in person to the store to speak to someone about my order and saw they were having some kind of going out of business type of sale!! I went in and saw a woman and two men in their office space doing nothing. I told the woman nobody is answering the phone and she said she knew that and they didn't intend to!! It was now in the hands of a new owner, Regency Furniture. I asked for a refund, as the signed Agreement states, after all this time has gone by with no word and the inability to be able to contact anyone along with extreme rudeness, and she said we could only receive a merchandise credit, no refunds were being given regardless of the Agreement, which should certainly be honored irregardless of new owners considering the furniture was bought prior to new ownership. I called their "headquarters" which is nothing more than a distribution center with no corporate managerial personnel to speak to whatsoever and whomever I did speak to, said the same thing rudely, NO REFUNDS! I have spent hours and immeasurable frustration calling everyone possible hoping to get results of some sort with absolutely nothing being done. I do not have my furniture to this day nor a refund of my money. I don't want a merchandise credit as I will NEVER do business with this unethical company and it's dishonest business practices, again. I think, perhaps, with all the similar complaints I'm reading a class action suit might be something the customers in the same boat should look into. I've contacted Better Business Bureau and the Attorney General's office.

Star
Andrew Corwin 8/17/22

I went during the "Going out of Business" sale and purchased a bedroom set consisting of a foundation bed, head board, two bedside tables, and two dressers. It took 8 weeks to deliver and upon delivery I did not receive what I ordered. The quality of the furniture compared to in the store was terrible. The bed frame was not a foundation bed. I called to request the correct bed frame and they stated I did not order a foundation. Apparently the sales guy promised me a foundation but didn't enter it correctly and they will not do anything. In fact they said I would have to pay a 25% re-stocking fee and pay more for the foundation bed frame! What a joke. Do NOT go here, sales people are not reputable.

Star
Sam Trearchis 8/9/22

I have been trying to get in contact with your Nashua NH store for over a month. No one answers, and the voicemail box is full so you can’t even leave a message for a call back. Tried the chat online and their representatives can’t even get in touch with your store to help me. Your hours say your open, I go to the store and your closed, call the phone number during so called business hours and it says I’m calling past hours! CAN SOMEONE FROM THE NASHUA STORE PLEASE CONTACT ME OR GIVE ME YOUR DIRECT LINE.

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