Ashley Store | Salem, NH 03079

Ricardo was very helpful, and knowledgeable and i got a beautiful living room set!

Leith was amazing. He helped me find what I was looking for. Leith went above and beyond my expectations. Leith is excellent 😊

Leith was extremely helpful when I was shopping for a sectional. I had very specific measurements and he was very patient with showing me all of the options that would meet the needs of the space.

Came to look for some furniture ideas, was greeted by John Pray. He was very nice, very helpful but also gave us our space to make our own decisions. We felt no pressure during the process of making our purchase and will definitely be returning for a sleeper sofa!

(Translated by Google) Thank you, Gamal Kotb, for your help and professionalism. I recommend with confidence. Thank you, Gamal Kotb for your professionalism and help to choose our new Entertainment with fireplace. I highly recommend, 5 starts. (Original) Multumesc, Gamal Kotb, pentru ajutor si pentru profenalism. Recomand cu incredere. Thank you, Gamal Kotb for your profenalism and help to choose our new Entertainment with fireplace. I highly recommend, 5 starts.

Great assistance from Ricardo. Thank you Ashley store - you always give a good experience. Ricardo greeted me at the door and was very helpful in making my purchase. He guided me through the store and shared insight on the furniture pieces I was interested in. This was an enjoyable and straightforward purchase! Thank you Ricardo

(Translated by Google) He treated me very well and treated me well with Mr. Gamal Kotb. (Original) Muy bien me atendio trata lajente bien con señor Gamal Kotb.

My sales associate Ricardo was fantastic as was the sales manager who assisted him. The furniture arrived and it’s perfect.

Very friendly and helpful staff. Great selection and a price match with online prices. Very happy.

Marwan Shahin was my sales associate. He offered expertise and was very helpful in our purchase of a queen sized bed and a new mattress. He was quick to get the paperwork ready and finalize our transaction. Amazing experience!

His name is marwan shahin very nice very helpful person im will be happy when get my furniture, delivery and customer service :)

Ricardo Heredia was a great help! Straight to the point and knew exactly what I needed. Go to him for help

Buying the couch was an easy process. It was after they got my money when the issues started. My couch was delivered and the delivery men rushed as fast as they could to get the couch in and assembled (which is a service you pay extra for). They screwed the legs to my ottoman on crooked and they ripped the material on my couch coming through the door by pushing it through the doorway. When I called customer care they said it would take a week to receive a call back (which it did). The gentleman said he had to call the warehouse and put me on hold. When he came back he told me no one answered so they would call me back in 72 hours. This was on a Friday. I did not receive a call back until the following Thursday. To which the gentle said he had to call the warehouse and told me they did not answer and someone would call me back in 72 hours. I told him I was already told this. He said he would escalate my issue. No one called me back so I called them the following Tuesday. I was told the warehouse was already closed for the day. It has now been 3 weeks and for some reason the warehouse is always closed or they do not answer. They took my $3,000 but can’t resolve getting me a replacement for their sloppy work. This is beyond unacceptable at this point. I will never purchase from this establishment again. I now have to wait another “72 hours” to hear from someone. Let’s see if a bad review gets someone’s attention. This is the poorest customer service I have ever encountered.

(Translated by Google) Mr. Gamaliel Korb is the best seller and kind, thank you very much (Original) Es el mejor vendedor y amable es el señor Gamaliel Korb muchas gracias

(Translated by Google) I had the best deal today at the Kelly store. From Mr. Gamal. For me personally he is the best. Plus Cameron's attention. I am very happy and because of his treatment and professional performance I will return (Original) El mejor trato lo tuve hoy en la tienda kelly. Del señor Gamal .para mi en lo personal es el mejor .más la atención de Cameron.estoy muy feliz y por su trato y desempeño profesional volveré

Ricardo thanks for help me you are the best

Looking at Furniture for our new apartment. As we walked in a gentleman named Leith approached us and asked if we needed help. As it’s our first time at Ashley’s we said of course! He perfectly guided us around the Store and matched our needs and style. Even introduced me to the most relaxing mattress. Leith was very knowledgeable of the store, and gave us new ideas for our place. We will be back for Leith.

Leith Sukkar was very helpful , he help me make a fast and easy decision. Very satisfied

PJ was absolutely phenomenal. The perfect blend of providing help and providing space to confidently, and happily, make a decision.

PJ was an excellent sales person in every way.

PJ provided us with an exceptional customer service. From the moment we arrived he was very friendly and eager to assist. Overall we left satisfied.

John was excellent to work with! Super personable and he answered any questions I had. The furniture was good quality for the price point as well!

Gamal and Obie were an excellent team. Thank you so much for your help.

We were really happy with the service that PJ provided us. He was friendly, knowledgeable and honest. He helped us find the best option for our needs.

I shopped at Ashley’s in Salem, NH and Pj was extremely helpful. He let me shop without feeling pressured and had all the answers to my questions.

(Translated by Google) Mr. Gamal is very attentive and very wise and intelligent, I hope you see him THANK YOU!!! (Original) Es muy atento y muy sabio e inteligente el señor Gamal espero lo visten GRACIAS!!!

(Translated by Google) I have been visiting this place for 3 years and I receive excellent service from Mr. Gamal kotb, very professional, thank you for your services. (Original) Visito este lugar por 3 años y recibo un servicio excelente del señor Gamal kotb ,muy profesional, gracias por sus servicios.

I recently had the pleasure of working with P.J, and I couldn't be happier with the experience. P.Jwas incredibly knowledgeable about all the products and took the time to understand my needs and preferences. He provided excellent recommendations and made sure I was well-informed about each piece. His friendly and professional demeanor made the entire shopping process enjoyable and stress-free. Thanks to p.J, I found the perfect furniture for my home. Highly recommend.

Ricardo was very hepful and knowledgeable and walked us through the complete process.

PJ helped my family and I purchase a couch and he went above and beyond to help us. Next time we buy furniture, we will definitely ask for him - he was great! Very personable and informative as well.

(Translated by Google) Gamal.. thank you for your excellent work, very kind, honest, respectful, seeks the best option for the client, is a perfect seller, thank you (Original) Gamal.. gracias por su excelente trabajo muy amable, honesto, respetuoso busca la mejor opción para el cliente es perfecto vendedor gracias

(Translated by Google) Excellent service, Mr. GAMAL KOTB, very attentive and friendly. (Original) Excelente servicio el señor GAMAL KOTB muy atento y amigable

This places is amazing thank you so much PJ you the best

(Translated by Google) Thank you for your help in finding what we needed very friendly and patient very excellent service Gamal kotb. (Original) Gracias por su ayuda para encontrar lo que necesitábamos muy amable y paciente muy excelente servicio Gamal kotb.

My experience at Ashley’s was phenomenal. The associate named PJ was friendly, humorous and very kind. He gave me and my family the space to walk around, while also being super informative when we needed any assistance. We were able to buy the couch we wanted in such a short time, the process was really smooth and easy. I would highly recommend seeing PJ for any help. Paula, the manager, was also kind and helpful with the questions I had. Overall.. great store, amazing people and lovely products. Thank you Ashley’s, Brian H.

The best sales person is Gamal Kotb.

Pj was awesome! Great service and was friendly. Great man!!!

Awesome service, very professional. Gamal did a awesome job accommodating my budget to what I needed and also loved what I have chosen.

SO HAPPY with Ashley Furniture! 5 star service from the moment we walked into the showroom to the delivery of our new couch. My husband and I went to Ashley as a last minute choice since we were in need of a new couch. Gamal Kotb in Salem, NH had to be one of the most knowledgeable, friendly, and confident sales associate I’ve interacted with. We have a weird apartment set up (narrow hallway, small space, etc.) but he knew exactly what we needed. We drew out diagrams, he took apart the showroom sectional to show me exactly how it will be delivered - I could go on! All the questions we had he answered without hesitation and after being at other furniture stores, it was refreshing to have someone who could help us. The couch arrived today and the delivery went smoothly! So happy we went with Ashley Furniture and will consider them again for future purchases. Thank you Gamal!

We recently had the pleasure of working with John Pray at Ashley's Furniture and couldn't be happier with the service he provided. From the moment we walked into the store, John was responsive and attentive to our needs. Not only was John professional and knowledgeable, but he was also incredibly personable. He made the entire shopping experience enjoyable and stress-free. His friendly demeanor and positive attitude truly set him apart from other sales associates. Thank you, John, for providing us with such a great shopping experience!

We had a very pleasant experience. Gamal poses an outstanding customer service skills. Will be back for sure.

This is the second time I came into Ashley’s over the years and had the pleasure of getting Gamal Kotb as a sales person. Not only he is an amazing person but knowable. Thank you sir I recommend him every time. :)

(Translated by Google) We worked with Gamal, he was incredible! Very pleasant and understanding of our vision! (Original) Trabalhamos com Gamal, ele foi incrível! Muito agradável e compreensivo com a nossa visão!

(Translated by Google) Gamal excellent service, I was delighted with the treatment, tremendous human being, very grateful for his service. (Original) Gamal excelente servicio quedé encantado con el trato tremendo ser humano muy agradecido por su servicio

Excellent service, friendly, knowledgeable.

Thank you Obie for your amazing customer service. You went above and beyond for me to make my experience with Ashley’s a positive one.

Gamal (Salem, NH) was very helpful, patient and knowledgeable. Made the process very easy.

Oddly organized, not a great selection unless you are seeking conventional and large pieces.

My Parents just bought a dining room set from Gabriel. He was excellent and very friendly.

Gamal was fantastic in the process of purchasing a couch set. Very straight forward and excellent assistance on financing. Explained everything clearly on the warranty and was able to get us the couches as fast as possible.

Amazing service! Gamal was very helpful and knowledgeable. He made our experience one of a kind! Thank you!

Went into the store looking to buy some end tables and possibly a dresser. We were followed around the store by John in the shadows staring at us at a distance sketching me out. We instantly walked out because I couldn’t shop in peace. Never shopping here again bunch of vultures in there I hate John and Ashley furniture

We worked with Gabriel at Ashley Furniture Salem NH I told him my budget for bedroom furniture and he worked with me and never tried to oversell anything. Excellent experience. Finally someone who listens!

Johnny was very helpful, attentive, enthusiastic and great when it came to finding our pull out bed couch and side tables. Johnny is a hard worker and we appreciated him! Thank you Johnny!

Gamal was very friendly and helpful, he answered all questions for all furniture pieces I had.

(Translated by Google) Gamal was excellent in helping us find everything! And we had a very pleasant time! :) (Original) Gamal fue excelente en ayudarnos para encontrar todo! Y pasamos un momento muy agradable! :)

Employee sent to help us wouldn't leave us alone even though we told her we were OK and just liking around and if we needed her with questions we would find her. She would walk away and come back minutes later multiple times. When we talked to her she had some rude comments.

Amazing service! We walked in and met Gamal. We explained what we wanted and he was able to find it immediately. We are mattress shopping. He listened to our needs and concerns. He stayed within our price range and found a mattress that had surprise bonus features. All writhing 2 minutes of walking into the store. Highly recommend. Thank you Gamal!!! We’ll be back to see you again!!!

Paula and Gamal were the absolute best helping us with our furniture needs. They were extremely supportive and professional feels like family was working with us.

Pj was very helpful, he was very patient as I was undecisive. He gave us space but was always on top of the game. He made my experience pleasant. Thank you PJ.

I stopped it to purchase a couch. PJ was super helpful, knowledgeable and friendly! I highly recommend!

Gamal was very knowledgeable about what was in the store and online. Great experience overall

Had a great experience at Ashleys Furniture in Salem, NH today, 2/19/24. My wife and I worked with Aaron, who provided the best service and worked on the best financing deal for us. Very happy!

Annette was so helpful and knowledgeable about the products! When she wasn’t sure about something, she always took the time to ask someone else to ensure we had the correct information. Highly recommend!

Gamal Kotb was great and made our experience easy and fun.

Good experience.. no one was hounded us and allowed us to shop until we needed someone

We worked with PJ Smart in Salem and he was great!! I love that we weren’t pressured or rushed into decisions like other furniture stores and we came back and got to customize our sectional layout. The process was easy and enjoyable!

We went to Ashley Furniture Homestore in search of a couch for our new place. Gamal was professional, helpful, and very courteous- he assisted us in viewing different layouts of our preferred style & placing the order! We will definitely be back in the future! Thank you, Gamal!

My husband and I walked in ready to buy the bed set that we liked online for our new home. We already knew what we wanted. When we first walked into the store we were greeted by a man in a beanie, with slippers on and a black eye. We told him me knew what we wanted and I had shown him the set online, he told us to go look around and come find he when we are ready. Well we found the set we wanted and went back to the front looking for him, there was four other sale reps sitting around, one older gentleman was on a couch eating a sandwich. My husband and I stood at the front podium, no one helped us. One man then yelled for the man that greeted us to help and he shouted back “yeah they are mine!” Still did not help us. It was an easy sale and we ended up walking out. Five sale reps and no sale done.

We went in to look at couches and Ricardo was excellent to work with. We left buying a couch and ottoman set

Ricardo was awesome.. patient, helpful! Got the perfect piece

I had Pjs help for buying a couch and he was GREAT. He did not rush the process and was very patient and helpful throughout it all

After visiting several furniture stores in Nashua, we decided to try Ashley Furniture in Salem NH and I’m so happy we did. From the moment we walked in the door, we were greeted by a friendly and welcoming man, Gamal Kotb, who listened to what we we wanted for furniture and spent time to compare prices for us, answered all of our questions honestly and was able to work with his team to give us the BEST prices for what we wanted compared to all the other furniture stores we had visited. I would highly recommend Ashley Furniture in Salem NH for their excellent customer service, friendly staff and beautiful furniture at fair prices!

Ricardo from the Salem NH store was super helpful and did his best to help answer all of our questions and meet all of our needs.

Pj, was amazing sales and was very helpful .

Ricardo was great at helping us find our new couch! He moved ottomans from each section to make sure we liked our purchase options and made sure to review all items multiple times to make sure we had everything in our order. Great experience and a quick/easy purchase.

I bought my last couch here forever ago, and it finally in need of replacement. Showroom is large an jam packed, but I didn't find a single piece that was of any interest. Salesman that greeted us was, I hate to say it, but a little creepy. Said he wouldn't harass, and he didn't, but I felt like I was being followed. I even made a game of it, like a Where's Waldo, when I moved to a different section of the floor. Ultimately absolutely nothing piqued my interest.

Mr. PJ was very helpful and great at assisting us in finding the perfect furniture for our new home. I would highly recommend him to assist anyone who goes to Ashley furniture In Salem NH. Great guy !

PJ was very welcoming from the moment we walked in. Any questions we had he gladly answered. He was extremely helpful and knowledgeable about the store inventory. If you come here please ask for PJ to assist you.

Awful that's all i can say bought a living room set leather power couch broke ,technician came after 4 months and calling couple times.orwered the wrong part then got credited after 13 months and just got a call that I have to use store credit of 1299.00 all at once before March or I will loose it . ARE YOU FRIGGIN KIDDING ME!!!!!! DO NOT BUY FROM THEM AWFUL CHEAP JUNK........

PJ was so helpful in helping me find a couch!

I had an exceptional experience with PJ at Ashley Furniture! From the moment I walked in, PJ took the time to explain everything in detail and made sure I understood all my options. Their product knowledge was impressive, and they were patient and friendly throughout the entire process. PJ went above and beyond to help me find the perfect furniture for my needs. I highly recommend asking for PJ when shopping at Ashley Furniture - they truly made my experience exceptional! 5 stars!"

Pj and Allen were amazing Great service fast.

Don’t ever buy your furniture from Ashley. Ordered mine in October and got my order in November damaged. And now when asking for a replacement they said it won’t come until the end of January which is crazy. They only treat you good before You pay. Now that they already have my money, they don’t want to deliver. If i could give 0 stars I would.

So many people work here but can’t even get acknowledgment when someone walks in nor can they ask for assistance. Useless staff!

Today while at Ashley’s on Kelly road salem NH; Pj was more than helpful while being patient with my undecided self and made sure I took my time while making up my mind. Thank you for your time and patience.

I purchased the 5 year furniture protection plan in May. I filed a claim in July, someone came to clean the cushion and only cleaned the top of the cushion. After cleaning, I noticed the stain had seeped through to the bottom of the cushion. I contacted the furniture protection company and advised of the issue and was told that the bottom of the cushion was not covered under the fabric protection warranty. Total scam in my opinion. Still trying to get issue resolved. Update just told it was not covered but they would provide me with the names of fabric cleaners at my expense. Buyer beware>>>>>>>>>>>>>>>>>>

We had a remarkable salesman, Lucas, who listened to what we were saying and unlike some salespeople asked us questions to find out exactly what we wanted to buy, not what he wanted to sell. A pleasure to see that and a credit to the store.

PJ was amazing … my husband and I bought a couch from him he was friendly, professional, and made the process simple and quick

Was great. Gave space while looking and very helpful answering financial questions

PJ was our salesman and was so fantastic. He was very easygoing, funny, insightful and patient. Definitely would go back to him for any purchases.

Stopped in after online shopping to see a kitchen set in person. PJ assisted me and he was wonderful. Polite, professional, not at all pushy, very prompt to answer questions and get my order processed. Very happy with my experience today.

I just wanna start by saying that I’ve bought multiple pieces of furniture from Ashley’s. I ordered a living room set as well as a dining room set, as well as a set for my sunroom. Every time I’ve been in the store, they always promise me that they will match any price. So I called the store and unfortunately, got Aaron on The phone saying that he was a store manager. I told him that I found the set cheaper somewhere else. He started getting rude, saying that they only price match online which is a lie because that’s not what they told me before. Aaron was extremely rude on the phone and was not helpful in anyway. I don’t think I will be shopping at this store anymore.

I had 2 visits to Ashley store at Kelly Road, Salem, NH. I have to say nothing except this place has an extremely Excellent service and great furniture collection, thumbs up to the sales associate Annette Tibodeau who helped me with choosing all what I needed, she was patient and spent long time with me on selecting my furniture during my first visit. The second visit I was assisted by the manager Mr. Obie, who was more than willing to help and provided me with all needed time and guidance to make sure I am selecting the right and suitable furniture collection for my house. Both Annette & Obie made my experience with Ashley a great and memorable one. I would strongly recommend contacting them directly once you get there, you will never regret it.

Absolutely love my new bedroom set that Aaron helped me find! He didn’t pressure us at all, just made his presence known, and let us look around. He left such an impression that we can back and asked for him! We will be back to get our living room set in a few weeks!

This review is a little delayed, but I had to make sure to write it. Our sales associate, John, was so really amazing. We had very strict restrictions with the dining table that we needed, specifically with the delivery date and John went above and beyond to make it happen for us. He also always double checked the prices and ensured that we get the best deal possible. I feel like if we had anyone else, they would've just given up, but John didn't and explored every avenue to help us with our purchase. He also wasn't a pushy salesman, but was always around when we had questions or needed him. Thanks John!

PJ was personable informative and great to work with.

I worked with Paul at Ashley Furniture in Salem, NH. He was very pleasant, did not pressure me, and I was able to find a great piece of furniture with his help. He also researched and found a discount for me. Great experience all around. Thank you, Paul!

Paul was a pleasure to work with! He was well informed and no pressure!

I had a great experience shopping at the Ashleigh‘s in Salem New Hampshire! Gamal showed me exactly what I was looking for and made my shopping experience so easy. Thank you Gamal!

Gamal Kotb helped us purchase a dining room table. He was very knowledgeable, helpful and personable! We will definitely ask for him the next time we go in!

Paul James Smart of PJ is an outstanding job explaining what we should be looking for in a piece of furniture, he did a great job explaining the protection, that was something we were determined not to purchase due to issues with BOBs furniture Goof Proof. He did so well and made us feel comfortable and his reassurance made this experience the best I've ever had. We will never go back to Bob's. You all did great hiring him. He was awesome. Ty Sincerely, Nelson and Melissa

Paul was awesome. He was knowledgeable and very pleasant to work with.

Great experience, Aaron was extremely helpful with helping is choose a new couch. Very knowledgeable, and very personabale

Arron was awesome to work with! He was knowledgeable and patient. I would work with him again and recommend asking for him if you are looking to purchase furniture at Ashley Furniture in Salem NH. Thank you Arron

Paul attended me and my wife, greatly assisted us in choose furniture. Explained in detail the features of the furniture we purchased. Helped us greatly

Incredible customer service! We came for two reasons. 1) quality of the dining room tables 2) they’re associate Gamal Kotb, great people skills, it’s clear that he’s not in it for just the sale. He gave us the space to talk and think about our purchase. We literally came back on a Monday night to see him. Loved the experience.

PJ was extremely helpful & caring towards giving us the proper service that we need. I definitely recommend coming to him if you ever need to buy anything at Ashley’s! His service was 100% 5 out of 5 stars.

Aaron is the best, he got me taken care of.

Very enrichment and courteous

I went to Ashley to buy 2 mattresses. John asked me what price I was looking for. He showed me the mattresses in my range. I tried them out and chose the 2 I wanted. He checked to see if they were on sale on line and luckily they were. So thank you John for helping me . You are a great salesmen...

Lucas is the man! Great kid

Great prices and quality furniture. John P. was amazing to work with. He was very knowledgeable and friendly. When we come back for our recliner, we will be asking for him.

Aaron was great!!

Wow! Just had such a pleasure buying our new living room set with both Gamal and PJ in the Salem, NH. Store. They were both so knowledgeable as well as friendly! Helped us out with everything needed and my husband and I highly recommend visiting this store and seeing these gentlemen. Well done Ashley’s! Thank you!!! Happy Labor Day Weekend! We love a good sale.

Sales rep followed us around like we were going to rob the place.

Aaron was amazing!! He took his time with us to find exactly what we were looking for! Nice to see customer service is alive and well at Ashley's furniture in Salem, NH! Thank you Aaron!

Gamal, was fantastic and he makes the experience phenomenal, thank you so much for the service

I love to visit Ashley furniture because it has great quality furniture and they have many different options/ choices to pick. The customer service is always excellent, and JP was excellent as answering questions and providing all the information I needed. He was very friendly and patient to wait what my fugal decision was. Thank you, JP!

PJ (Paul) is phenomenal. Exceptional service, quick wits, professionalism, marvelous opinions, detailed information and extraordinary communication skills!! A must to visit, even just to say hello! We're very lucky to have had the opportunity to interact with Paul. Thank you Ashley Furniture!

Great, Aaron was helpful!

Please, STAY AWAY! Read previous comments from other customers too. Is REAL.The materials used on these furniture are of absolute low quality, and deteriorate with light usage. I have purchased many different kinds of furniture over the years to be left disappointed and dissatisfied. The store also has new ownership and they don’t care about customer service. If you ever have a problem; good luck on finding anybody to talk to. Lastly, don’t waste your money buying the “Furniture Insurance” is a SCAM!!! Just another reason to make you spend more money. All of the starts in the sky have to align in order to get a claim approved for poor quality materials braking down on you. Stay away!!!

john pray our sales consultant was kind patient and had loads of knowledge not pushy tru professional great customer service . ashley at checkout was awesome also.

Update: It has been 2 months and we still have no bed put together. The wrong parts have been sent 5 times. I hate to write a “bad” review, but we have been let down. I am not trying to be mean about this. I do want to provide constructive feedback. We have bought from Ashley furniture for years. Dining table, dining nook, bar stools, coffee and end tables, decor…you name it. We even purchased during the pandemic and though the wait was long, the quality was unmatched. It feels like quality control has gone downhill. We would certainly like to continue purchasing from Ashley again as they have been our go-to, but something needs to change…on the other hand, our experience at the Salem store has always been great. Very helpful sales representatives. We recently bought a couch and bedroom set. Communication was the first downfall. Ashley did not communicate that our items would be built for us on delivery day, so we already expected to put everything together on our own. However, the delivery men wouldn’t have been able to build our furniture completely anyways. Bedroom set was missing pieces and one part of the headboard was missing an attachment slot. Couch was damaged on delivery, but oh well. Things happen. We called and they sent us repair items and the missing pieces, but the pieces for the bed were incorrect. Some of the anchors were falling out as well so we couldn’t even put in the screws. Waiting on a repairman to come and fix up the couch. So, it’s been about 2-3 weeks and my husband and I are without a finished bed. The pieces are all beautiful, but it’s upsetting we’ve been building weekend after weekend with no furniture to enjoy.

Thank you Paul Smart for the excellent service. We are very happy with our shopping experience.

Sales people are way too aggressive and follow you around the store. I asked her for space to look around, but she kept following and telling me information I wasn't asking for. I felt pressured to buy something and stalked to the point where I left and immediately went to Bob's and bought a couch from their friendly and respectful of space staff. Would not recommend.

Aaron was wonderful in helping my Mom and I find new furniture. He was super polite and did not rush us. What a great experience will definitely be back.

Had a great experience! Aaron was awesome. Took the time to find us something we really loved. Was very helpful & knowledgeable.

Aaron was extremely helpful and knowledgeable. Very happy with his service and our purchase.

Aaron was great! He didn’t hover but was fully available for any questions we had. Very much recommend.

Excellent service by GAMALIEL KOTB

If you need furniture, go see PJ at Ashley Furniture in Salem, NH. He was helpful without stalking us. We were in and out in record time!

What a great experience today, Gamal was an expert in mattresses he knows everything and was very helpful and pleasant . We picked out the right mattress with his help and I’m very satisfied. Because it was such a great experience I’ll be back for a new couch in a few months. Paula who checked us out was organized and very polite. Thank you very much for making this experience very easy and painless.

Pj was a great help to find us and select a new mattress and adjustable base very kind and courteous absolutely recommend him highly I don't know

We not only got a great deal on a sofa and loveseat for our family, Gamal who helped us was super knowledgeable and accommodating. He was able to walk us through several different living room sets and ultimately we found the one that was right for us.

John was taking care of me he was really nice person he knows how to speak and talk to customers 😃

John was taking care of me and he was really nice person he knows how to speak and talk to customers

Great experience. Fast and quality customer service. Great all around

Came to the store a couple of weeks ago to buy a sectional. The wife and I found one we really liked and it was decent price. A week later got a disappointing email stating that the piece was being discontinued and was no longer available. So we came back looking to find an alternative and as luck would have it we found another one that we both really liked. Unfortunately, it was almost 2 thousand more than the original one which was disappointing. However, we had a great sales team of PJ and Obie and they both taught hard with upper management for us and ended up honoring the original price of the sectional we had originally purchased. They really made the experience enjoyable and I'm happy we decided to come back and to be treated with such great care. Thanks Ashley.

Excelente attention Obi and Gamel 👏👏👏

Aaron was very helpful and made my process quick and easy.

We had such an amazing experience with PJ! He greeted us when we arrived and let roam around without any pressure. He was very helpful with any questions and made our buying experience a breeze. We will definitely be back for new pieces when he working.

Is very good 👍

Annette was the best saleswomen here! Didn't make it feel "salesy" at all, really cared about our needs and helped us find the best couch for us! If you want a good experience ask for her!

AARON IS AWESOME

Went into Ashley to take advantage of the July 4th sale and was not disappointed! Sales associate PJ greeted us at the door, gave us all of the info we needed before sending us on our way to look around. When the time came to make our purchase, PJ was readily available and very knowledgeable. Overall, wonderful experience! If you are in the market for new furniture, go visit PJ at the Salem NH store!

This is the scammiest business model where the company takes no accountability for the store and when the franchise sells the business without delivering the goods they took money for, no one is accountable. We had bad experience throughout with this chain and this location in particular, from the quality of their products to the customer experience. We are going to avoid dealing with such shady operators and stick with big brand chains who care about their brand, reputation and customers.

Aaron was very nice and helpful! Very knowledgeable and I did not feel pressured to buy anything. With Aaron’s help, I got the perfect couch!

Aaron is amazing he was very helpful and helped us find the couch we were looking for

very good experience, gamal botb is a very kind person, excellent service from him

We are repeated customers. The salesman remember us. He greet us at the door. He was very helpful on the selection of our choice. He was very friendly and professional.

Awesome service Gamal was a great help

PJ was very pleasant and helpful. My daughter loves him.

Aaron was wonderful to work with. He let us look around without hovering but was close enough to answer any questions we had. He showed us the different color and configuration options for the furniture we liked and made sure we knew the appropriate pricing. We would definitely work with him again for any future purchases.

Obie and PJ were both very pleasant and shared effective information to make sure we purchased the sofa that we need.

Pj was a good help to me to get exactly what I needed with the budget fitting comfortably with my situation, I left Ashely’s happy today.

Aaron was amazing from the minute I walked in the door and he greeted me with a huge smile. He presented me with a Memorial Day sale paper and directed me to what I was looking for. I enjoyed my conversations with him and I ended up purchasing beautiful dining room chairs. His timing is perfect - he knew just when to check on me. This was my first visit to Ashley’s Furniture and I will definitely return. Great experience! Thank you, Aaron.

We just bought a new bedroom set at Ashley Furniture in Salem NH. Our shopping experience was great! We were helped by PJ who was friendly and knowledgeable but not pushy. We can’t wait to get our new furniture and mattress!

PJ was super helpful and knowledgeable. Very clean store and lots of choices

PJ Smart was very knowledgeable and helpful.

The quality of the furniture sold has really done down in years. I purchased a sectional with reclining seats. The handles all broke within the first year and now after only 2 1/2 years the recliners are now not closing. One of the recliners must have been damaged upon delivery but was hard to tell. And over 1 year slowly began to have more and more issues. The fabric zipper failed after 1 year only to find out they don't cover zipper replacements. Huh? Their warranty department is not very helpful and the service people don't seem to care much either. So I will be now purchasing yet ANOTHER sofa in less than 3 years. We were so frustrated we have thrown out the broken sectional piece. When we moved the piece of furniture a broken Aluminum bolt (Or at least it felt like Aluminum) fell out. REALLY! Do yourself a favor and go somewhere else for furniture.

Made a purchase at Ashley’s in Salem , NH. PJ Smart assisted me and i was extremely pleased with his service. He was professional and patient. Next time you stop by, ask for PJ Smart!

Tim Miller was great! Very helpful, friendly and efficient!

Aaron was very patient and guided us through the entire process. Gave us multiple options and configurations. Very professional and not pushy at all. Stepped away to allow for private conversations to make a decision on the purchase. Will shop here again .

Paul Smart is the man. Knowledgeable, friendly, attentive, and patient. Highly recommend!

Paul Smart is an awesome and genuine Customer Service Representative for Ashley Furniture store in Salem, NH. I will definitely go back to see him to buy more furniture. ☺️

Candace was wonderful- she was incredibly helpful and extremely knowledgeable on all products in the store! Highly recommend!

Aaron was very patient and not pushy at all.

Excellent experience with ARON who helped us and was very patient and answered every questions we had! Found a great sale for quality items!

Paul was outstanding! He was very helpful and pleasant to work with.

Aaron was phenomenal!

Very helpful and knowledgeable sales people. We worked with Gamal he answered all our questions and no pressure at all.

Nice shopping environment. The staff was super nice and patient. He didn't rush or push us to purchase. Very comfortable. The store has a lot of furnitures to choose from.

I had a perception about Ashley furniture and everything changed once I had Service by Gamal. We stepped in an hour before closing and he did not even flinch while helping us till the last second. We moved coffee tables around to make sure it matches the sofa that we purchased and he lifted every coffee table I thought might go well. He was extremely patient, kind and understanding. I would specifically ask for Gamal if I step into Ashley furniture however everyone would be as friendly as he would be I bet. I walked out changing my perception about the store and believing more in human “kind”. Thank you Gamal🛋️

Had a great experience with Aaron!

liars, don't purchase Don't trust

Gamal showed us all the options and took his time over several visits until we found the best sectional for our home. Highly recommended.

Simple and easy

Gamal and Obie the best, help us find what we need and very friendly & patient.

Come down! These guys are great. Pj took good care of us

My experience at ashley furniture was very good, Paul ( P.J ) was polite helpful and patient thank you.

Went to browse for a coffee table, huge selection. Aaron was awesome answering questions and talking about the quality of the peice and how/where is made. Guy knows his stuff. We'll be back here for sure. Ask for Aaron.

Same models you see at Bob's, except pricier. Customer service was excellent.

Went into the store not knowing what to look for. As I was walking through the store, a sales associates named Gemal politely assisted me with my furniture needs. The staff was very friendly and helpful.

John was super helpful. We found a wonderful new couch.

Aaron was very helpful and made the process quick and easy!

I've only gone to Ashley's for any type of furniture. We had Aaron and he was amazing and on top of everything. Made the process quick and simple. I will recommend Ashley's Furniture to anyone.

My girlfriend and I visited the Salem Location and had an incredibly pleasant experience with Gamal Kotb. He was incredibly welcoming and we ended up buying a couch from him. Highly recommend!!

Gamal was so friendly,very educated on just what we needed. He helped us until we found the perfect one for us. Thank you Gamal

Gamal was fantastic and knowledgeable as usual!

Candace

Gamal was very prompt and pleasant.

Ready to purchase a bdrm set with the presidents sale price of a little under $1200.. was aware that delivery and assembly was gonna be an extra charge, fine with that, but price came out to $1900 and salesmen himself was confused and told us to call corporate to complain. Not salesmen fault at all, but we should be given the advertised price. And only should have paid the extra assembly and delivery fee, which definitely wouldnt be $700.

(Translated by Google) They have quite beautiful things, GAMAL KOTB's treatment was the best with his patience, professionalism and consideration towards clients was the best. (Original) Tienen cosas bastante hermosas, el trato de GAMAL KOTB fue el mejor con su paciencia, profesionalidad y consideración hacia los clientes fue lo mejor.

Candy de la Cruz Very good sell lady and very professional. I like the way she treat me in the sell Thank you.

Originally thought I was getting a good deal. The sales person kept pointing out a flyer for 25% off everything in the store, BUT the sale ended that day... I ended up getting one of the floor model couches for almost 30% off. Decent deal. I also paid cash (not financed) and picked it up myself, the following day. I got home and checked the website, and the regular price was the 25% off price... It's still that price several weeks later. They artificially inflate their store prices and claim large in-store discounts. Ultimately, I got 8% off a floor model couch, which I would not have gone for if they weren't so deceptive in the actual price of the furniture. I followed up the following day to ask what that was all about. Not irate, just wondering if I misunderstood something, or if there was something they could do to make this closer to the deal I was told it was, and was told all sales were final, and now they won't return messages. I would not recommend a store with business practices like this, and I won't be shopping there again.

Excellent experience! Gamal was very informative, kind, and knowledgable. I will for sure be back!

Has a wonderful experience with Gamal Kotb and Obie. Wonderful people

Candance was a very attentive to our needs. She took the time to show us several recliners & explained the design & comfort of each. . Very informative and very pleasant.

(Translated by Google) I love it, many beautiful things for the house. (Original) Me encanta, muchas cosas bellas para la casa.

Aaron was awesome, great salesman with a wealth of knowledge and not too pushy like many commission based salesman/women are.

Paul Smart was a great salesperson. Very knowledgeable

I’ve been looking for a couch since September and Gamal helped me find the sleeper couch I was looking for that would work week with my small apartment space. I’m so grateful for the awesome customer service I experienced.

Tony was super helpful, patient and attentive to what I was looking for. Very happy to have help and my questions answered!

Gamal was an extremely helpful and knowledgeable sales associate. He moved end tables around to our furniture selection to make sure everything went together. I am well known for taking a long time making selections, so I appreciate his patience!! Can’t wait for our new furniture to be delivered!!

John 🙏🏽 was respectful allowing us our space (even though we saw him creepin 😜) to make decisions and freely move around. He was kind, helpful, informative and readily available when we had questions. He was pleasant and did not push or pressure us. We were happy to make our purchase with John. Thank you so much!! Léah & Taki.

Gamal is Outstanding! Great customer service and product knowledge! He’s definitely a great asset to Ashley furniture.

I had a very positive experience here at Ashley furniture in Salem, NH. Gamal was a great help and very patience with helping and explaining for us. Highly recommend.

Gamal is so helpful and kind he made sure we had the perfect sofa for our space. He even remembered us when we returned another day!!

Fantastic experience with Gamal. Open honest and up front. Highly recommend dealing with him.

Previously, I have had 2 amazing experiences with Ashley. And honestly, this one is not as much the stores fault as corporate. Their msiled advertisement showed a full spread of mattresses on 1 side of a flyer with 30% off "furniture" written over it small in only some places....then went in to find out 30% didn't apply to the mattresses at all!Mattresses aren't furniture they are bedding? Felt like a huge bait & switch....walked out without wasting my time. Sad because it would have been an easy sale that day too!

John was amazing today and super intuitive. I was indecisive going in and he was very patient with me. I appreciated all his knowledge and honesty. I will definitely be back to make a future purchase.

We love Gamal! Extremely knowledgeable and accommodating.

Gamal was very helpful & informative. Always a great selection at Ashley!

Gamal was great came in looking for a mattress that I almost bought online and he told me it wasn’t as good as the one he showed me here I went to mattress firm and the sales guy just looked at me and walked away nothing like Gamal his service was excellent through the whole process and didn’t try pressuring me to buying something more expensive.

I have never left a bad review before but I have never had a worse shopping experience anywhere. I purchased a bed frame in late November of 2021 and was told I was receive it in 3 months. After 3 months I called and was told it would be another month. This continued every month with the date continuing to be pushed out. Most of the times I called and was told I would receive a call back and never did. Never once was there an offer to compensate me for the inconvenience, only that I could cancel the order for store credit. Today, nearly one full year later my bed frame arrived, and it was so badly broken the delivery drivers put it right back in the truck and took it away. I called the store again asking for my money back and was given excuses as to why it may not be possible to get a refund. I was told I would get a call back and shockingly I have not. At this point they have basically just stolen my money as they kept the payment and have not provided the product. DO NOT SHOP HERE!!!! There are plenty of other furniture stores that will give you what you pay for when you pay for it.

Great selection.

Just received my new bureau with mirror and couldn’t be happier! The delivery was excellent and flawless. They came in a timely manner and had a smile on their faces! A++ Great job Ashley Furniture in Salem Nh

Great customer service and attention to details! Gamal is very knowledgeable and knows about quality products!

I purchased a set of two couches in May 2022 and have received only one as of end of October. I have called the store multiple times. The store manager, Matt Heighes, has argued with me over the phone and has been aggressive with me about my situation. The store office manager, Paula, has been impatient, rude and has hung up on me after I requested several times in different occasions that the couch be delivered. I will sue the store, the manager and the office manager to get the couch, for damages and for the emotional distress they have caused me and my wife.

This is a dying store! Managers are very unprofessional, didn’t look me in the eye and didn’t want to shake my hand and they talk bad about customers who don’t buy, both managers especially Steve was bad

Gamal kotb, he was very helpful today If you need anything just ask for him he will help you with everything.

Ordered from Ashley’s and received bedroom set all broken. Waited over 4 months and they brought it all damaged. Now upper management say I have to wait another 3 weeks.. what a horrible experience. I recommend Bobs or anywhere else . NOT SALEM.. I wish I could give them a negative star.

Worst service ever (not salesperson) . Front desk and management talk to clients like trash and don’t help resolve issues. I want to warn people DONT do business with Ashley’s Salem NH. That’s all.

Horrible. Waited 4 months for furniture. After 4 months furniture came damaged . Now I have to wait again .. I highly recommend Bobs way better than Ashley’s . What a joke . No attempt for compensation no nothing.. they just lost my business . HORRIBLE

Paul smart was great to work with Extremely patient an non pushy Very knowledgeable If you go there ask for him

We had ordered a sofa from Bob’s Discount furniture in July and it kept getting delayed. Due with twins very soon and we were getting desperate to get a couch and recliner chair for their arrival. Candace went out of her way to check the warehouse inventory so we could get a couch right away. So grateful for her help and thoughtfulness! Thank you

The Manager of this store 14 Kelly Road Salem NH 03079 named Matt is the worst when it comes to customer service. He is not trained to work with customers and hates his job. I do not recommend this store because of Matt's poor customer service.

Great Service! It took me a while to decide what I wanted but they were very patient with me!

I wish I could give this place zero stars. Originally I gave a great review of my in store experience, my experience QUICKLY changed once I left the store and gave them my money. I received an item missing several pieces and it has been a battle for weeks and weeks just to get the product I paid for. PLEASE BEWARE - once they have your money they DO NOT CARE about their customers any longer. They have no pride in the quality they put out, and if you have any sort of issue post purchase, GOOD LUCK reaching any sort of resolution. Management is an absolute joke, unprofessional, ignorant and not there to help the customer. They will lie and promise resolution and never deliver. Shop elsewhere with a company who will value your business as this place certainly will not. Read the other reviews yourself, don’t take the chance, this place is a disgrace. I wish I knew just how terrible this place was. They will never see a dollar from me again.

Super friendly and very helpful!

I paid Ashley furniture 109.00 to deliver my kitchen set, the chairs were already assembled but they had to put the table together, after they left I noticed they left all these heavy staples hanging straight down under most of the table. I am far from young and had to get my pliers and lay under the table and pull them all out so my cat and guests would not get hurt. This delivery was called the white glove treatment.

I would not recommend purchasing from Ashley to anyone. Customer service is not professional, and treat their customers poorly, as if we were not paying for the items... I've been waiting now for over 8 months for a delivery, and when I asked to speak to the lady that was "helping me", all of a sudden, "she doesn't work there." Please keep in mind that I had spoken to her the day before when they told me that. I tried to be polite and understanding, but everything has a limit. Never again buying anything from here. Very unprofessional.

Poor Quality Furniture. Spend the extra thousand somewhere else. Pieces came damaged 3 weeks ago, still nothing from customer service. When I call the store they say they cannot help"I just sit at the desk" was an actual quote from whoever picked up the phone. Do not be fooled by the rating, most of the 5 star ratings have no explanation, definitely friends/fake accounts, or people who are absolutely clueless. Ashley has gone downhill. Imagine going to a car dealership buying a car, and it gets delivered damaged and nothing is done. This is what happened to me and many others. No response from store management, hence why they manage an Ashley furniture store. I paid full price for new damaged furniture. You are better off going to goodwill cause at least then you get what you pay for.

We buy all our furniture from Jordans. We should have continued to do so but we liked an Ashley bedroom set and weren't thrilled about any at Jordans. Bad sales process. Incorrect delivery estimate. Terrible expierience during the delivery of the furniture. Damaged furniture. No response to damage furniture claim after 9 days(and counting). After sending Ashley pictures they requested of the damage the same day we received their request, they resent the original email asking for pictures 8 days later with no acknowledgment of the pictures already sent. Called the store and they can't help, "different department". Read the reviews and understand this is the type of place that doesn't try to improve their service. Once you swipe your card they do not care. This may sound crazy to some but spend the extra money at Jordans and buy something you might not like as much. In the end you will thank me. Take note how all the negative reviews have ZERO responses from management. This is because they do not care, are lazy, and lack customer service skills which should be the foundation of any retail environment. "That place and other locations are the laughing stock of the industry." - Jordan's Employee UPDATE: Still no response, no call from store manager. No resolution. No Money back. Thanks Ashley! UPDATE: 8/25/22 Still the worst service ever. SHOP ELSEWHERE. UPDATE: 9/21/22 Received my replacement dresser because in the first delivery the dresser was brough with damage. Guess what? This one is damaged also and the mirror on the dresser is badly tilted. DO NOT SHOP AT THIS STORE OR ANY ASHLEY. EMPLOYEES AND THEIR PARTNER ARE JUST LIKE THE FURNITURE. TRASH.

Hopefully nothing goes wrong because there customer service is horrendous. I had an agreement it was written on my invoice to have my old mattress taken away. They delivered the new one and the delivery guys said they had no info about that and they left. After about 8-10 calls they said they would be picking it up and they never showed. I have purchased a few things from this Co. before. This will be my last time.

Been 7 months and still waiting on furniture. Employees continuously give us wrong ETA. Don’t waste your money here. You will literally NEVER receive your furniture.

Horrible experience with Ashley furniture. Figured this store would be better than Bobs but I thought wrong. Let me start by saying this the employees treat you like a king or queen once you enter the store in an attempt to make you spend a fortune. Once the fortune is spent good luck in receiving your product or let alone the right product. Slept on an air mattress for 2 weeks because Ashley furniture dropped the ball and my back is killing me now 😫 they should pay for my chiropractor appointments 😒. The manager doesn't seem to know anything and doesn't keep his word he should look up the word integrity and live by that definition. The customer service employees are mostly miserable when you call 📞 and they treat you like you haven't spent a dime there but in reality I brought the brinks truck for my purchase so show me some respect. In the end i will never buy from them because their service is horrible and they do not keep their word. Ps Jordans furniture is better

Gamal assisted me and my fiance at Ashley in Salem and it was the best experience we’ve had buying furniture. He really helped us to figure out what we needed and what colors might look best. He spent a lot of time with us to make sure we were confident about our purchase. His whole team was great, as they all assisted us in some capacity, even though it was past closing time. We’re looking forward to purchasing more furniture from this location in the near future!

Purchased mattress at reasonable price

I don't general review places like this and we have purchased items at this Ashley previously. This review has nothing to do with the sales people or products. It has to do with the fact that this location has a new owner and we had a credit so the plan for the visit was to use the credit. Well, guess what...the new owner is not honoring any prior credits and the store is saying the system has been cleaned up so no previous credits show. Again, people working there are very nice but we will certainly not shop there again.

Never ever again!! Purchased furniture Feb 2021 ans still haven’t received it. Was told to just cancel if I wasn’t happy!

Gamal was very sincere in welcoming us, understanding our needs and giving us the best deal. Thanks again Gamal.

Gamal is an excellent sales associate and answered all our questions. He understood what we needed and led us to many exciting options. I would recommend Ashley's Furniture.

Worst experience ever. Ordered sofa and two chairs 9 months ago. They still have no idea when or if it will ever show up. They have a poor relationship with their suppliers and zero visibility into order processing and delivery. Take your business else.

Terrible customer service. It’s been a month of me trying to contact someone to figure out when my couch will get delivered as it has been delayed 4 weeks. No one answers my calls or emails - do not do business with them.

Horrible place waited 5 months for my bedroom set to just get canceled randomly was suppose to be 3 to 4 weeks.

Brought 3 recliners . Help was good . Nice people

Was with a relative and the salesman was awesome, he knew his stuff for sure

My overall experience was awesome .y salesman was super knowledgeable and very helpful with my understanding mind. Go see Gamal he is absolutely amazing.

My boyfriend and I went to Ashley furniture Sunday to buy a new living room set, Gamal was our sales associate, he was very helpful, and honest about the timeframe as to when our new furniture would be in, he made this a very pleasant experience for us!

My husband and I shopped at the Salem, NH store today. We came in to look at mattresses. One of Your sales associates Gamal Kotb helped us. He was very knowledgeable and took his time to answer all questions we had and never once made us feel pressured to buy anything. He helped us find a mattress that we feel very comfortable with. We will be coming back to look at bedroom sets and a living room set soon and hope Gamal will be there to assist us again! We were very happy with our experience at Ashley Furniture😊

Disliked it

My expierence with Emily was amazing. She was able to help me find exactly what I was looking for. Her knowledge of the furniture, pricing, and durability is awesome! She was very friendly, attentive, and always there to answer any questions I had! That you Ashley home store can’t wait to complete my look with this piece!

A superb experience. Good salespeople (shout-out to Carol), never pushy but you don't feel left out. Big selection of furniture, specially couches, beds, dining tables... Reasonable prices and discounted options. Very recommended if you are from MASS.

Thanks to Carol for helping us design or living room and kitchen furniture. She took time to help us coordinate our colors, Making sure everything will go perfect together.Can’t wait to see it all put together.

Carol was amazing! She was very knowledgeable and made the purchase easy and smooth.

I love Ashley’s. Great looking furniture. Customer service excellent. Will def recommend for all furniture needs!

Horrible experience Try Bobs Furniture instead, just a 1/2 mile north on rt 28. Bobs is an American Patriot Company! Great Customer Service.and Freedom

Poor customer service. The salesman promised a delivery date which was 8 weeks out. And when I called 5 days after the promised date to check why I haven’t got it, they are giving another date which is one month further. And when I ask why I wasn’t even notified, the customer service representative was really rude. At this stage I have waited for 8 weeks and I have no other option. But this is the last ever time I am going to this store all because of the poor customer service and rude response of the associate.

We bought a nice lift top coffee table. They have a great selection of fine furniture at reasonable prices. The gentleman who assisted us (Gamal) was very nice and very helpful!!

Our sales associate Emily was very friendly and helpful and got us in and out quickly!

Worst experience ever!!!They will never deliver to you what your purchased,lies and lies.Purchased from them more than 7 months and now till the end of December, they didn't deliver to us what we bought.Every time,on delivery date,they called saying one of the items is damaged.Will never buy from this store,they are so bad.I advise everyone to never buy from them.They gave you the worst experience ever.So disappointed. If I could,i would give them __zero star.

It was OK but not much of a selection of what's on the website

I have been shopping in stores for years and I have never had to be assisted by such a professional and very friendly person. His name is Gamal and he is very good at what he does. God bless you!

Had a really great, no pressure buying process here! Due to the current backlog in the supply chain it'll take a while for it to come in, but we're so excited to have it we can't wait!

👍

Gamal was very helpful with the purchase of my lamps! He was never pushy, took great care of me, and even carried the lamps to my car. I will return to Ashley Home Furnishings again!

Ashley’s needs better customer service

Staff was very helpful but not too pushy. No complaints at all

Gamal was great while helping us pick out a mattress at Ashley. Super, informative, helpful and nice!

Great customer service, everyone in the store was very accomodating. Chris was awesome!!

Although I did not purchase yet, the attendant was extremely friendly, courteous, professional and responsive to my needs. Also offered a fair discount off purchase price; factor in indecision was solely due to long delay in divers and no floor sale product available.

Great service from Gamal Kotb! We purchased a lovely living room set; and Gamal highlighted pros and cons across certain pieces in his showroom to help us decide. Thank you!

Jacob was very helpful and knowledgeable when I called with questions. Made purchasing my furniture seamless!

Carol Reed is the best sales person I’ve ever met. Ask for Carol when entering Ashley’s. You won’t be disappointed.

Great sales team, Kristen was extremely helpful and walked us through all of our possible options. We ended up with a living room set that I think is the perfect size and color we had in mind.

We had a great time! Emily showed us round the entire store. We spent an hour but we found what we wanted. Emily got us our dream mattress, dining room table, and living room sofa!

Thank you so much Candace for the good service, you made us feel like home at Ashley home store in Salem New Hampshire

I went to the Salem, NH, store during their Labor Day sales to purchase a new sofa for my place. Ashley was informative about the sales and the delivery procedure. I would definitely come back and purchase more furniture from here.

Great customer service from Gamal. He was polite, professional, and accommodating. While the furniture we purchased was already on sale in-store, he price matched the cheaper online price from Ashley Furniture’s website.

Emily was great thank you so much for your time! I will definitely be coming back

If you want to wait 6 months for a couch that they tell you will be delivered in 6-8 weeks... go ahead and order from here. Absolutely ridiculous.

Bad customer service. Very irresponsible! They never showed up for my delivery. The drivers broke my furniture and said they would bring me another one and never did. Done wasting my time and money on this company.

Great price and excellent customer service I’m Ashely furniture in Salem NH store . I would highly recommend The sales Person “Carol” who is very knowledgeable and personable! She went out her way to make us happy and satisfied with the purchase, would definitely buy it again from her .

The store was good they have nice furniture it's not cheap $$ but it seems to be quality I would have spent another half an hour or more there if the salesperson wasn't literally walking around on my heels trying to be part of the conversations my wife and I were having while looking at furniture !!!!

I felt very welcomed when I entered the establishment. The staff was magnificent... they actually let you shop around before they are all over you trying to get a sale. Really appreciated this. When I was ready the lady that attended me was super patient and understanding. She gave me great feedback on the furniture I was purchasing and suggested ways to maintain the furniture. It was my first time at Ashley's but I definitely see myself returning for future purchases... Bye Bye Bob's

I was told I could pick up my table and chairs but the warehouse never pulled my order and I took a day from work for nothing but they were kind enough to say they would deliver it latter in the week but still that is time out of my schedule but what can you do. Latter in the week they dropped it off and took off fast and never waited for me to inspect it or at least look for scratches etc. One chair is short legged and has a terrible wobble and it has a little marring on the backrest. If they change out this chair I will change my post here and give it a higher rating. I hope they get back quick and give me a new chair .

Joe was extremely helpful and made the purchase quick and simple. I will definitely go back!

My experience was exactly what I was hoping for. Sales Staff Member Gamal Kotb was knowledgeable, attentive, professional as well as being very personable. He assisted with what I was looking for with no pressure at all. For me, the experience of making a big purchase is just as important as the items themselves. Sales finance member Paula guided me through the purchase with ease and a great smile. Needless to say, I will be a returning customer in the future. Thank you Ashley Furniture.

Wasn't too impress. Looked like they only had one style (country cottage). Wasn't helpful in given different ideas to help a new home owner. Dont think I'll be back🤷🏽‍♀️

Excellent

This is our fourth or fifth experience with Gamal we make sure he is working every time we come in because it is like spending time with a great friend that is helping you out with patience and kindness. Great man great family man and I cannot recommend his enough to everyone. Thank you gamal we consider you a great friend

Gamal was super helpful, directed us to our needs, included our wants, was acknowledge and courteous. Made a stressful purchase pleasurable.

Carol Reed at Salem,NH gave me the best customer service I ever had in my life, very helpful and friendly lady.. 🥰🥰🥰🥰

Gamal is amazing. Knowledgeable and made our shopping experience as pleasant and stressfree as possible.

Are sales guy was amazing no hovering and fallowing you everywhere at the same time he was there to answer all my questions and he knows what he doing he even showed me things I didn’t know where there and I’m so happy I went to Ashelys Salem Nh there the best

Great product and phenomenal service!!

Gamal was great, very helpful and thorough. He explained the different mattresses to me and their purposes. Gamal is a 11/10, I’d go back to him in a heart beat. Thank you Gamal!

Hi I’m France and I came to Ashley’s today and the salesman named Gamal Kotb was very helpful and kind. He helped us both my mother and I and we greatly appreciate it. Next time you past by Ashley’s make sure to ask for Gamal, merci.

Our salesman Joe was helpful and informative and never pushy! We ordered the exact couch that we wanted and are very happy with our purchase. We just wish it wasn’t going to take so long.

don't waste your time or money here. cheap products, Customer service is horrible. I have called so many times and everytime I get a different answer. I think they are trained to lie to you as this is an ongoing problem not just at this store from what I have read. Thank goodness it was just a cheap headboard. I got my couches from Jordans furniture who are the best. The customer service at Jordans furniture is the Best with follow ups and communication. So if you need furniture shop as Jordans furniture.

Joe was amazing, he allowed us to take a part couches and go back and forth for a while. He was extremely helpful during my first couch buying process. I highly recommend seeing Joe or anybody else at this store. The only way my experience could have been better was if the couch was free!

Shop here if you want to get your furniture 2 years after you order it!

Went to buy with cash in pocket, was never greeted, ended up buying at Jordan's.

Went in attempting to find nice end tables. Could not tell who worked there and didn't. Must of passed the same employee 3 times I found it off that a customer would rearrange pillows. Never got a hello or can I help you. I went up to the front to get a salesperson some came out in a hoodie and went and asked that same employee. Over priced if you ask me. 1time in and won't go back for lack of customer service

DONT ever shop at Ashley Furniture Homestores NH! I purchased a bed frame in which their delivery and setup team broke while assembling. The bed was identified as broken by the tech who came here. He couldn’t even remove the bolt because it was stripped so bad. His boss is now insisting he fix my broken brand new bed in my home as opposed to just replacing the piece their movers broke. So I’ll be canceling the rest of order and i don’t care if it results in me waiting until November for a couch, I rather receive the furniture I paid for and have it assembled properly. I basically just paid for a bed I’m going to have to throw away. The two men they sent to deliver and assemble were also extremely unprofessional and rushed the job which is what resulted in the bed being broken. This company has taking no ownership I’ll also be filing a complaint with the attorney general’s office.

Worst Company cause there workers are so sweet talker when you are going to purchase Furniture and once you made the purchase. Then the real face comes. If you got damaged product then they don’t care what so ever they talked back to you like. They gave all the stuff free to you. Guess what no customers pay for that and why should get damaged product and you send someone 2 months later to fix it? Like what the F is that. Specially so ignorant at there warehouse. It’s just unbelievable. And at the showroom they just wash up there hands to put on everything at warehouse. Will never suggest anyone To buy the furniture from Ashley furniture’s!!!!! ON TOP OF THAT SAME STUFF @ BIG LOT HALF OF THE PRICE. I wish we find out before and could save $$$$

Don’t waste your time with this company. I have ordered furniture from many stores and never have I had issues like this. It’s been five months and I still do not have my furniture. One piece had to recently be reordered. Delivery has been canceled three times. Never again will I shop here.

Be careful. They tried to slide an extra warranty into the sale. Plus insulting military discount of 5 %. Lastly, $109 delivery charge for 1 piece and will Not remove old piece. Thanks, but will be taking my business elsewhere.

I visited the store on 3/28/2021 looking for new living room furniture. Gamal was a great help from beginning to end, I was glad to have his help. I am looking forward to receiving our new furniture and visiting the store again in the future as the need arises.

Great prices and helpful, but not pushy sales staff. We worked with Vanessa and had a wonderful experience! She did not hover, but was never far when we needed assistance. Worth the visit if you're in need of some new furniture - we would definitely return again!

Not happy about the delivery and assembly service. Place is a total rip off. I might as well have shopped at IKEA

Went in to look at a new sofa and recliner and Candice helped us, she was great no pressure, we went back the next weekend after doing measurements and ordered it.

We had a very positive buying experience at Ashley furniture in Salem. Gam also was very easy to work with.

Carol was amazing and helped me out both times that I went and was very friendly and professional and would definitely go to her again for future purchases!

Gamal our sales person was very helpful and friendly!

We worked with Carol Reed today and we couldn’t be happier with her knowledge of interior design, she was helpful with helping us pick out a recliner to match the set we went with just by showing a picture of the room the furniture will be going in. Great service, will go back again.

Carol was great at the Salem Nh location.

Today I was in the store shopping for a mattress I did not buy anything but the sale man Gamal Kotb was great every sales man should look at this man and learn from him

If you’re gonna buy at Ashley’s just be prepared to get your order push back every time, not the 8-10 weeks like they say when you first buy. I went there with my husband on Sept. 5 to purchased a full king bed set and told us if was gonna be delivered the first week of November, I called to ask what happened with our order and told me it got push back to December, called them back in December told me it got push back to January , called them today and told me it got push back to February. I called customer service and a lady from the warehouse took my called, I explained to her what was happening with our order and she apologized and told me they don’t have a specific delivery date yet.. I just think that Ashley’s receptionists shouldn’t give a week or date of delivery if they don’t know if the warehouse has gotten the orders ready. Not even Bobs and Adams furniture took this long to delivered our mattress, living room and dinning room set and we purchased it 2 months after we purchased the bed set.

You can feel the wood thru the leather. Broken pieces and it’s just over a year old. I’ve called numerous time reversing the extra warranty we paid for and I have still not received any info back 3 weeks later .. Do Not Buy from here ! Rip offs

We purchased home furniture 3 months ago and they said it will be delivered in December. We called them today and they said its not delivered until January or Maybe February 2021 !!!! We’ve been waiting for out furniture for 3 months! Living in an empty apartment!!!! Unbelievable !!

(Translated by Google) I bought some furniture in August 2020 and they were supposed to arrive in 3 months but they never arrived whenever I called the store to ask when I was going to resive my furniture, they changed the delivery date and in the end I never received my furniture and I had to cancel it due to the inability of eaa store, be careful what you order at ashley store of salem nh. (Original) Compre unos muebles en agosto del 2020 y estavan supuesto a llegar en 3 meses pero nunca llegaron siempre que llamava a la tienda para preguntar cuando iva a resivir mia muebles me cambiaban la fecha de entrega y al final nunca recivi mis muebles y lo tuve que cancelar por la inresponaabilidad de eaa tienda tengan cuidado con lo que ordenen en ashley store of salem nh.

Still waiting for my couch since July 2020

Gamal, our salesperson was very helpful. He wasn't pushy, just helpful. Thank you so much! Can't wait for delivery!

Very very successful

Great selection knowledgeable staff no pressure

Gamal was Great. Helped us out and was very friendly

Love this place, which is why I drive all the way from Mass. Gamal you made this experience great! Thank you for all your help and guidance. It’s nice working with pros! And Paula, thank you for making the final pieces at the end a breeze! You clearly know what you’re doing, which helps make the process that much easier :)

Good choices to choose from when looking for new furniture.

Bought a couch set many years ago and it's still in great shape. Happy with that purchase. Recently visited the store and liked our salesperson but not quite sure about the quality. A few salespeople were a little unprofessional as we walked in but this won't keep us away.

I had a great experience at ASHELEY.Salesperson was amazing!!!

Gamal was a very helpful salesperson and he provided guidance each step of the way. Easy financing and appreciate the flexibility when some things needed to be adjusted to better suit the space within my home.

With John’s help we found exactly what we were looking for! Thank you for being so helpful and attentive. We love our new couch!

Great experience and good service from the employees from the start to the end of the process.. Thank to Gamal for all his help during the process and for entertaining the kids.. Nice work, I proudly recommend Ashley Home Store to anyone.

Loved it Blowout sale got my ashley Bladen couch for $299- and WITHOUT SALES TAX!!!! BENEFIT OF DRIVING 35MINS NORTH!!!!

It was quick and painless...!!! I enjoyed it everyone was apart no fear of COVID. It was a fun experience overall.

I recently purchased a living room set at Ashley's home store in Salem, NH. Upon entering the store I was greeted with a warm welcome from some of the staff. Gamal helped me while I was there. He was very knowledgeable about the products. When it came down to my two final selections, Gamal gave me a honest opinion, that I felt good about when I left Ashley's. I also want to thank Joe who had helped me the week before.

The selection and quality at Ashley Furniture was impressive! We found a couch and loveseat that was the perfect compromise between my husband and myself. Gamal at the Nashua store helped us out. There was no pressure and he taught us a lot about furniture in the process. He’s very knowledgeable and professional. We’d highly recommend visiting Gamal at Ashley for your next furniture purchase!

Customer Service was immediate and informative. Very helpful while explaining the pieces ordered for the full picture of my furniture order, this is my 4th furniture purchase with Ashley, I will keep coming back

Our sales person, Carole, was incredibly helpful and curteous!

My salesperson was Carol, she was very professional, kind and very helpful. My overall experience in Ashley furniture was amazing.

Even with these times of Covid-19 they help you understand delays, keep a clean facility, and are concerned to keep customers and employees safe.

Pricey

Not good

Good customer service

We purchased 2 power rocker recliners. Great prices - buy one/get one.

Ordered online and Michelle was amazing. Walked me through, found me better chairs for the set and gave me a great price.

Sales lady looking to talk to everyone. She should concentrate on one customer at a time. Didn't want to deal with her.

Carol was the best salesperson I have ever dealt with. She understood exactly what I wanted and was so full of energy. I will definitely go back to buy any furniture I need in the future.

Great experience! Easy no pressure sales, I was able to browse till I was ready for my purchase... and I love that my new furniture is made in the USA!

I bought two coffee table sets and other stuff that was on clearance and sale .... I came next day to pick everything up with a help of a friend ... they told me that I had to get everything out and load it in my van ... no one helped ... there were 3 employees standing by the entrance... they did not even bother helping with the door .... very disappointing!!!!!! Will never go back there again !!!

Salem location has nice staff. They are a franchise and seem limited on what they can do for price. The website is awful. I went on the website and saw a 50% off sale on the mattress dept. I added a mattress to my cart and then went to look at the foundations as the mattress page said your warranty was voided if you didn't have the correct foundation. I selected a foundation and when I was brought back to the checkout the mattress went up in price (the promo ended). I talked to the online chat and not willing to help and told me to talk to my local store. The store rep was willing to help me but was advised by a manager they can only match their website and any promo codes. Because I was buying more from them they ended a sale on me and won't help rectify the problem.

It was good really nice

My husband and I went in looking for a new kitchen table set and the salesman, John, was extremely helpful and courteous. He wasn't a very pushy salesman, which we appreciated. He let us have time to browse and checked in a couple times to see if we had any questions and answered them when we had questions. Their prices were also decent, less than we originally expected. We would definitely recommend furniture shopping here and to request John.

JD sold my dad a amazing bed room set he is a amazing person

J.D. was the best salesman I ever had. He is Amazing!!

JD helped us to find our new furniture. Amazing guy...!

JD was very helpful and guided me through the store and showed me options available at the time of my visit.

Gamal was very knowledgeable, and professional. He helped my husband and I pick out furniture for our new house. He was great.

Cheap quality. Staff pounces on you.

Thank you Carol and Jd you made my first experience buying furniture AMAZINGGGG!!!!

J.D. was very helpful!

Jd was helpful and made finding my new bed easier tand relaxing

JD helped my brother find a mattress.He was incredibly helpful and knowledgeable about them and gave him a really good deal

(Translated by Google) J d was a great salesman (Original) J d fue un esxelente vendedor

JD was very personable and efficient!

JD was very helpful today

JD is the best salesperson ever!!!

Jd is very helpful and kind

No pressure sales force.

We walked in to Ashley’s and we were greeted with a bubbly smiled sales lady named Carol , She was wonderful she helped us pick furniture for 5 rooms for our new home and she was amazing she spent over 3 hours with us and helped us decorate our new home , we have never had exceptional service from any other place like we did at Ashley’s Great service and greatly priced furniture and good quality . Carol even on medical leave called and followed up with us checking on our delivery date and making sure everything was going smoothly and even after it was delivered to see if we were happy ,Ashley’s should be proud to have someone like Carol working for them! she is amazing and experienced and knows her stuff so if you need furniture go see Carol we highly recommend her and Ashley’s . The Tower family

J.D., Joe & Dave were helpful and a pleasure to work with. Looking forward to many restful nights in our new king bed and mattress.

J.D was extremely helpful and gave us all of his attention and was very knowledgeable

Had an amazing experience with JD (John Doyle) very welcoming upon entering the building, he stopped what he was doing and showed me around for the things I wanted. He certainly made an impression on me, I’m so glad I got him as a representative to assist me

JD was the most pleasant sales associate that I’ve met @ Ashley not hovering very helpful will definitely be back

JD was extremely helpful

If you want your furniture fast, THIS IS NOT THE PLACE TO GO!! Spent 2 GRAND, 6 weeks later, the last part of our order came in, then ANOTHER 3 days to deliver it!! (Only positive is....good quality, considering it all came in off a slow boat from CHINA)!

Over priced. Do your homework and find better deals!

I just bought a sofa and loveseat for a great price at Ashley. While the price was fantastic, I also greatly appreciated the service - I was greeted right when I walked in and told about the specials (for Black Friday and other sales) but then no salesperson bothered me or hovered as I was shopping. Gamal had helped me multiple times (and even offered me coffee from his own Dunkin’s stash of Kcups) but never pushed or pressured me into buying. It was quite a refreshing experience from other stores I’ve been to. He helped me buy the sofas and even gave me travel tips for an upcoming vacation. Great and service all around!

Nice inside and my sales women was fantastic!!

I really was excited to find the store and the extremely reasonable prices.However what a disappointment when it came to having my furniture delivered. The delivery people were not professional movers and really had no idea how to get the couch into my house.I'd actually moved a similar size couch out of that very same doorway they tried to use but they insisted the couch was too large and they took it back to the warehouse. Now the store has the audacity to try to charge me a 20% restocking fee for cancelling my order. That's just not going to happen, sorry to say will not be going back.

Gamal was extremely helpful in helping us select our new bed. He was also very knowledgeable with the mattresses, which is best for the way you sleep, how to sleep, which pillows to use, etc. It was a very positive experience.

Good service

Carol Reed customer skills was very professional and she was very knowledgeable. I really enjoyed my experience!!!

Having a huge tent sale! Get there early and find the best deals

(Translated by Google) Excellent (Original) Excelente

Amazing. Great prices

I had the most excellent shopping experience ever here at Ashley. CAROL my sales person, helped me in my selection of dining and living room furniture. She is an amazing interior decorator and designer. She helped me make my house a home. Love Ashley Furniture, Love the store, and yes love Carol my go to sales person/designer. Perfect would best described my experience.

Carol and the entire team were very helpful; we made a great purchase.

Good price and quality

Pleasant atmosphere (sales team doesn't hover), and reasonable prices for good quality.

Love it

Carol was very helpful throughout the process, thanks so much for everything! I bought everything I needed at good prices. Will be returning soon to purchase a few decorative pieces.

Gamal was very helpful and knowledgeable about furniture. He helped us make a good decision on what to purchase. I am very happy with the service at Ashley and will return.

The staff was very friendly. Gamal K was super helpful and informative... he had an answer for every question we asked AND was a pleasure to deal with. Two thumbs up!!!

HEADS UP CUSTOMERS!!! 5 years ago I purchased a living room set from Ashley Furniture on Kelly Rd. Salem, NH. At the time they suggested a purchase the $99 protection plan which they explained as such....if within 5 years you don't make a claim on the set you will receive the $99 in a check. Well here we are 5 yrs later and I called to find out where my check was......the lady explained this to me....WE DONT PHYSICALLY SEND YOU A CHECK FOR $99....you need to come to the store and purchase something for at least $799.00 (minimum amount), then we subtract the $99 from your total.....I swear on my bible THE SALESMAN NEVER said that.....why would I call if he had? I feel I was taken by Ashley Furniture and now I'm out $99. Buyer beware of the language they twist around .... Very Unsatisfied with the way they did this..... Probably will NEVER go back there again Signed I WAS COUNTING ON THAT CHECK 🤐

We appreciated Gamal’s professional and friendly demeanor. We did not feel rushed and felt confident in our purchase; Gamal was on hand to answer any questions and made the process easy. Really enjoyed our experience.

Sasha was extremely helpful and knowledgeable. I would definitely recommend everyone to go to him.

Good service, good selection of value furniture.

Bought our sofa from them. We had some shipping issues, but as far as the store itself goes the staff are super nice and the place was immaculate when we went into the showcase.

My wife and I were looking for an end table. When we stopped by Ashley, we weren't greeted, had to ask for help, pointed in the direction of some tables and that was it. We noticed that almost all of their furniture was on the dark side. Very dark. Quality was questionable. And, if we bought something, we'd have to drive to Hudson to pick it up. I guess we're headed back to jordan's or La-Z-Boy. You get what you pay for.

It has some good products and special price

First time we went to Ashley we where looking for a couch. Not only did we get a couch but we also got a love seat.... All at a reasonable price!!!! We recieved them in the exact time frame they said it would come in. And delivery was quick and the couches are perfect. We just got back from purchasing a bedroom set and mattress. Even better is that it will be here in 2 to 3 weeks. I can't wait to see our home fully furnished. ❤

Michelle was excellent and made it fast and easy to get our new mattress! Will definitely be back in the near future.

The sales representative was very friendly and knowledgeable. she took the time to show me other options and gave very good suggestions.

Michelle is very personable and made the entire experience very pleasurable.

Went to this store to accompany my sister and I ended up buying a bedroom for myself. Great service, thank you!

Gamal was very knowledgeable in helping us pick out our new dinning room table it was a pleasure working with him

The sales associates go the extra mile to make sure all your concerns are met. The company stands behind their products after delivery and makes sure you're satisfied with the results

Great Salesperson,Gamal Kotb.Great Staff.

Great customer service and products at Ashley Furniture Store in Salem, NH. Michelle, the salesperson was very friendly and helpful. We are super happy with our purchase and experience!

I love this place

Great experience *** Sasa greeted me promptly and directed me towards what I needed , very knowledgable which helped me with the limited time I had *** easy smooth process and walked me through every step of the way , was in and out in record time ! -JD

We had a good time at Ashley’s Furniture. We were happy to see that they didnt “attack” us like most furniture store representatives do, but were available when we needed to make our final purchase. We worked with Michelle Shahian who was very patient and kind and even laughed at our silly jokes. We would recommend Ashley’s for your next furniture purchase.

didn't have what I was looking for, other than that it was alright a little pricey

great prices and selection. sales people are great. ask for Carol she's the best!

Came into this location looking for a new couch. John was incredible to work with helped me through the entire process. I’m writing this review on my new sofa and I’ve never been happier. I Will be back be back for sure

Carol was super helpful and made our experience quick and wonderful!

Great service, very clear—were proactive in getting us the best price. A+

Sasa was very friendly and helpful with finding a couch in the style we liked in our price range and made sure it would also fit in our living room. We are definitely coming back for the rest of our furniture needs!

They have a good amount of furniture. I just haven't found what I'm looking for.

I've been in the market for a new mattress for sometime. I've done some searching because I really hoped to find the closest match to what I currently have now. My mattress is about 10 yrs old, and its about time for a new one. I've shopped at Ashleys in the past but it had been a while. Jose greeted me upon arrival and was amazing. I told him what I had in mind, and funny, although we played with all the mattresses in the store, he had the right idea from the very beginning. I could've taken a nap on the spot. I cannot wait to get my new mattress, I think Jose did a great job helping me choose. I most certainly will be returning and seeking him out for all my furniture. Stop by and definitely ask for Jose. 😊

We purchased a queen sleeper sofa At Ashley’s Home Store in Salem NH. We were greeted by Jose upon entering, he gave us directions then allowed us to search the store without hounding us during our search. He checked in now & again to let us know he was available. This approach was so appreciated by us. Nothing worse than being chased around a store by a sales person.! Ultimately we found what we were looking for, Jose help us with color choice & through final purchase which included 2 matching bookcases. His laid back demeanor only enhanced our first time experience with this store. Once our decision was made, his full attention was on our purchase & it was completed without any issue! When you visit Ashley’s Furniture in Salem NH - ask for Jose- he’s your man! Oh by the way - the merchandise is awesome & reasonably price!

We’ve purchased several pieces over the years & every experience has been positive. The quality of everything has been great & lasts. Carol is awesome & we’ve worked with Ken also. Their patient, knowledgeable & honest!

Great price and service! Charlie was awesome! Thanks!

Went twice and both sales went perfectly fine and they did everything I needed and asked for!

My wife and I had a great experience working with Gamal. Found exactly what we needed and left very happy with our purchase.

So so

Great experience. No pushy sales people. Alot to choose from. Great quality. Carol was awesome, very helpful. She made the experience worth while. I definitely will be doing business again with Ashley Homestore. I'm going to recommend to family and friends.

Carol was AMAZING!!! She answered all of our questions and went above and beyond to ensure our experience was top notch. Super friendly staff. Will definitely come back.

Recently purchased mattresses at Ashley's. The sales associate Carol was wonderful!!!!

all very beautiful

Salesperson, Carol in Salem, NH tracked and updated us through our very large sectional delivery deadline of 12/20. Happy to say we were able to enjoy our new couch with family for the holidays. Better than expected.

Before placing our order in store on Dec 16, we told the salesman we needed it on Jan 5th and he said absolutely no problem, that it was more than enough time. It is now Jan 2nd and the furniture we purchased isn't even in the warehouse yet. They also didn't mention the fact that the warehouse holds the furniture for 3 days once they get it to check the quality. This is the last time we will ever order anything from them. Don't buy from here unless you want your furniture 5 years from now.