Ashley Store Seabrook, NH

Jim was really helpful throughout the whole process of getting furniture for my place. Super welcoming in the store to help me with seeing what my place could look like with each of the pieces he showed. The delivery crew was super nice and respectful throughout bringing in the furniture, setting it up, and placing it. I would highly recommend Ashley Furniture if people are looking to add furniture to their home!

Ashley's has disappointed multiple times. I placed an order over Labor Day weekend for platform beds for a new house I'm moving into but when delivery day came they brought me a damaged piece for 1 of the 4 beds and they didn't bring the slats for the other 3 beds. I guess they expected the kids to sleep on the floor with the mattress.Anyway then they told me they will send it but when the guy came a second time for the delivery he said he didn't have the correct pieces, so did nothing and left. Called and complained again they said they would reduce my bill by $150 but haven't seen that happen yet on the card activity online and they would send out this time the right stuff.Lo and behold on the 3rd time the delivery comes and again they don't have the right slats. Maybe it's too difficult to send the right stuff from the Warehouse I don't know. Must be a complicated process. To top it off the piece they brought to replace the damaged piece itself is damaged. Now I called and I'm waiting to hear back hopefully on the 4th attempt they can get it right but I wouldn't make that bet. They need to make this right. It's been over 2 months now. Unacceptable.

John Doyle did a great job helping me choose a mattress for my daughter. If you want quality and top notch service go to Ashley in Seabrook.

John Doyle was wonderful to work with!! Patient, no pressure, very helpful!! Recommend him!

We had a fantastic experience with John Doyle! He was so patient and thorough, helping to move pieces around and providing lots of measurements. We have a small space and needed something super customized. Thank you John!

John Doyle is a consummate professional. Thank you Ashley Seabrook for a great shopping experience. I’ll be back.

What do you say about a man like Howard at the Ashley's in Seabrook? Expertly helpful but not pushy. Understanding and knowledgeable. My partner and I bought a couch here in March and was a painless process. The options are a little limited as far as styles and color choices, but Howard helped us find the items that would fit our size and style requirements. Speedy and professional delivery. Definitely recommend.

John Doyle was very helpful and respectful. He didn't rush me and made my purchase a completely smooth experience.

Great service. Thank you John Doyle!

John Doyle was especially helpful and just an all around special and knowledgeable salesperson. We recommend Ashley in Seabrook. See John for amazing service.

John Doyle and Jim Saitow are wonderful guys.

Brett Larkin was a pleasure to work with. My order needed special attention and he attended to every detail and responded promptly to my questions/concerns.

I purchased my sofa and loveseat, and dining set from this store. Prices were reasonable and much cheaper than other branches for exact same items. Nice and personable staff too. Brett was the one who helped us in the entire process. Definitely recommend him!

JD has unsurpassed furniture knowledge and is absolutely perfect.

Never shop here. They are REFUSING to give me my money back for furniture that was never delivered. I have attached a copy of my cancellation invoice where it clearly says I paid CASH, and a check in the amount of $2,609.96 was issued on 02/22/22. I never received this refund check. Matt, the manager told me the new owner is refusing to write any refund checks. I have contacted Channel 7 News and Solve It 7. With the recent reviews on here, looks like there is a lot of bad business happening at this store. Avoid it. And if you read this review and would like to be a part of a lawsuit please contact me here on Yelp.

My husband and I purchased $500 worth of gift certificates for this location for my parents, who just purchased a home in New Hampshire, at the end of February 2022. Less than six months later, the store is refusing to honor the gift certificates for my parents because of an alleged change in ownership. The gift certificates are not expired and do not mention any carve out for changes in ownership. Do yourself a favor and avoid this dishonest store.As an update, my husband emailed the business owner as suggested here with proof of purchase and all that happened is the business confirmed it won't honor the gift certificates we paid for. Again, don't bother with this place. They do not care about their customers.

HOWARD WAS AWESOME!!! We spent a lot of time at Ashley Furniture over the past couple of days. Howard was always there. He was incredibly helpful, but never pushy. He was extremely patient with us as we went from piece to piece, moving furniture, measuring, and totally obsessing about our purchase. Howard is very knowledgeable about furniture and especially mattresses, which is his area of expertise. We are very pleased with our Ashley Furniture experience and Howard is the reason. In our minds, Howard is the face of Ashley Furniture in Seabrook. Thanks Howard! Don & Cindie

I went to Cardi's and purchased a love seat, couch, and bedroom set. I moved over to Ashley Home store which happens to be owned by Cardi's. The first thing I observed is that the furniture in Ashely was less expensive and a lower quality. Not to say it was cheap or junk. It's not. But as I was in search of my dining room I wanted to see what was available. I mentioned Cardi's being expensive but very nice. I was directed to a floor model. I was told I could purchase it for a bargain price as long as I picked it up myself. That's fine but here's what happened next. "It's a little scratched and dented but you will do that to it anyway" Uh no I won't. Laughable. I bought a mattress here and it's a decent one. Luckily I wasn't shown a stained one. Because I'd stain it anyway. 😂. Ashley is okay. Just understand that it's not heirloom furniture.

John Doyle in Seabrook was amazing! Thank you to John and Jim for a quick purchase and friendly service!

John was very helpful in selling us our mattress. Howard was also friendly knowledgeable and helpful in purchasing our bedroom set. Definitely check Ashley's out first before going anywhere else. Good quality for a good price. Their customer service is outstanding. Their delivery service is very quick in setting things up. Definitely will return.

John was very helpfeul when we came to the store. He got us the best deal. He took the time with me on phone I really appreciate that. Thank you again John.

Working with Brett Larkin made purchasing furniture for my clients easy peasy! He always goes the extra mile to accommodate our needs. Thanks Brett for your wonderful service!

Every time I've bought an item or even inquired about a piece at Ashley in Seabrook Brett has been so helpful! He's been able to quickly tell me stock and delivery times, as well as help me with price because sometimes the online is different then the in store price. I recommend this store to all my friends - the prices are great, the furniture is good quality and I always say, Ask for Brett - he will take care of you!

At a time when it was virtually impossible to order furniture prior to the holidays, Brett Larkin assisted me with placing an order for my new Dining Room set from the Ashley HomeStore in Seabrook. Brett was attentive, professional and offered exceptional communication skills from the planning, ordering, delivery and follow through of my Johnelle dining set and server. Because of the outstanding service I received through Brett, my family enjoyed our annual Pasta dinner tradition on Thanksgiving Eve with our new furniture. I would highly recommend the service Brett gave, as well the quality of Ashley furniture products. Since I am unable to post a second review for a client, here it is: Months later, Brett assisted me once again by offering the same highly professional service toward my redesign client. In a matter of just days, we were able to order and pick up a beautiful Luxenburg desk for her home office. This desk was unavailable online and backordered for months; but Brett came through once again! I cannot say enough about his attention to customer service. Thank you Brett and Ashley Homestore!

Had an amazing experience. J.D. and Brett were extremely helpful! Would recommend to anyone!

John and Jim are a dynamic duo. I enjoyed their services and will be back for all my future furniture needs.

I was looking for a Sofas set. And John Doyle, helped me pick the right one. He was very patient with me. I appreciate his help.

Am looking for new dining set since down sizing - John Doyle was great help in my search for what would fit!

John d. And Brett were extremely helpful. John took a lot of time with me looking at every dinner table they had. Great service here.

John was great!

Jd was great very helpful and assisted us quickly.

I went to Seabrook Ashley to look around and came across the best salesperson I've ever had the please of working with. JD is amazing. Thanks JD

John Doyle was very helpful during our purchase.

John Doyle did a great job!

Shopping at Ashely Homestore was a breeze! John Doyle was amazing. He was so knowledgeable and very informative on all of the items we were looking at. We purchased a couch and also an adjustable bed. As you know it’s very difficult to find the right mattress and he was able to send us in the right direction to help make the best decision for the both my husband and I. We are extremely pleased with how smoothly the whole transaction went. I would strongly advise anyone looking to buy furniture to go to Ashley HomeStore. Also, if you want someone with a great personality who knows all about all the items you are looking for you should ask for John Doyle!

John Doyle Is a very professional sale person. He asked if we could use help finding something. We stated we are Looking for recliners , which show us the area. He then if we had questions please call him . Which we did and answered all our questions. We then purchased two fine chairs .

What a great experience! Brett and Howard were great to work with and helped me get multiple pieces of furniture in stock and delivered in 3 days. Thank you!

Looking to spend $6,000 on furniture and walked in and everyone sitting on their phones and they wouldn't do business with you if you won't wear a mask. So discrimination is how they do business there. I will cancel my credit card and will never step foot into my that store again.

We worked with Diane to get new living room furniture and she was so great through the entire process. Our furniture was in stock and we are looking forward to getting in in 2 days!!

I visited the Seabrook store where I was greeted by the sales associate, Brett. We were looking for a specific item and found Brett to be most patient, friendly and professional. Brett found us just what we were looking for and at the best price around. Brett even took the time to send me text messages with updates on the arrival of our purchase. Brett made our experience positive and enjoyable. We will definitely be back thanks to Brett!

Purchased a beautiful loveseat and oversized chair with ottoman today! Great experience - was greeted by friendly employees and directed to the perfect furniture to meet our needs! Big thanks to John D. for his assistance.

John Doyle was a great help with our new sofa loveseat purchase! Thank you so much John!

John Doyle was very helpful! We can’t wait for our new sectional to arrive in the next couple weeks!!!!

Great service, Brett Larkin met me at the door at the Seabrook store. Great conversation, very personable & knowledgeable about the products. Delivery was right on time, I’m very happy.

Had reasonable prices, John Doyle was very helpful.

Brett helped us get a couch within the first 10 minutes of stopping by! We've had trouble finding a couch due to the Supply Chain issues, but Brett helped us look through the couches in stock, pick a couch, and even scheduled the delivery for the very next day! I would definitely recommend Ashley HomeStore, ask for Brett when you stop by.

John D was our salesman. No pressure and knowledgeable about the products.

EXCEPTIONAL SERVICE PROVIDED BY JOHN D. DO YOURSELF A FAVOR AND SHOP AT ASHLEY IN SEABROOK

John D was very helpful getting us set up with our new couch and loveseat and explaining the delivery and warranty options!

John D. Was amazing and super helpful

Best customer service!!...ask for Brett, he's the best!!..

Recently purchased a sectional couch and had the pleasure of Brett assisting us. He was beyond helpful and answered all my questions. Made the process very seamless.

DO NOT BUY FROM Ashley Homestore! It's a nightmare. Their furniture is not even that cheap... I bought two items: a counter height table and a sideboard (~$500) just to have them arrive both with damage. It was also a hassle to send them back- they won't even schedule a pick up for you (they are assuming that UPS will pick it up when it does). But how am I supposed to know when to put it out/ when will they come if they don't schedule a time? I had to call them back to issue me another tracking number to have UPS pick it up because UPS had already attempted 3 times. Also as a warning-- they only give you a 15% discount if it has any damage (regardless of the type of damage it has). The damage on sideboard was so visible (top front) that I would've only kept it if they gave me 75% off, but they only offered 15% off, so it wasn't worth it.UPDATE: It was such a hassle to get a new tracking number from UPS, the guy told me- "You are all set- you can just discard the item"... ???? I WAS ON THE PHONE FOR 1 HR and he told me to JUST DISCARD THE ITEM... and that I will receive the refund 7-10 days from now, but no confirmation. I guess I'll have an update in the next couple of weeks...

Visited the store yesterday, my first time there, and I was 100% blown away with the customer service. Richard helped me with picking out a mattress and was very patient and not pushy. He was aware I had a budget and stayed well below that price. Then I completed my order with John and he was also very professional as well and patient. Would I recommend this location out of them all? Absolutely, without a doubt.

Most furniture is really nice and set ups too

Sales personnel were great! Delivery was on time, very smooth and efficient. Marcus and Frank the delivery guys were friendly and courteous.

Howard was super great to work with and really professional. Highly recommended!

I am relocating to the New Hampshire area for work and due to schedule constraints was not able visit the store in person to get my furniture purchased. I called the store and Diane was amazing in assisting me with getting the furniture purchased and scheduled for delivery, doing most of that work on her days off to accommodate my schedule. Her help took a lot of stress off of my relocation. Thank you DIane!!

Was not a fan of the multiple room lay out. If I am looking to buy a sofa I don't need to see a bedroom set or dining room table. Segregating the furniture by type is much more efficient. Selections were good style was good.

All of the furniture was extremely hard. And beast off of the furniture with the particle board on the armrest that was already coming off of the piece of furniture I can tell that the furniture is very cheaply made

Jd was amazing happy birthday Jim!

Brett was fantastic. He introduced himself, let me have my time to look and knew when I was ready with questions. See Brett, he’ll help you out and you’ll appreciate him.

We had a great experience! Upon entering the store, Jeff greeted us and helped point us in the direction of the furniture we wanted to see in person. Jeff was personable, kind, and knowledgeable. Once he had shown us the couches we were interested in, he left us so we could look at them, sit, and discuss them. Over the past few months, we have been to a variety of furniture stores, and it was extremely refreshing not having someone hover over our shoulder, we appreciated it tremendously. When debating between two different sets, Jeff asked a few questions as to our preferences and his practical feedback helped us make a decision very quickly. We’ve been dreading furniture shopping as a result of past experiences at other furniture stores, but we’re glad we stopped by Ashley’s and had such a great experience!

Today we had a great experience at Ashley's. Jim and JD were extremely helpful when it came to picking out a full size mattress. They took into consideration our price point, helped figure out our sleep posture and got it out for delivery in 2 days! We will be back again to see JD and Jim! 😎

Me and my girlfriend walked into your Seabrook location yesterday in search of our first couch in our new home. The store was very nice and inviting Jeff greeted us when we walked in the door and asked us what we were looking for as we told him this was our first time hw went over the sales tags with us so we understood what to look at. We found a couch that fitted the look of our home so we talked it over agreed to see if the item was in stock. This is where we made our mistake our salesmen told us the couch was discontinued and he couldn't sell us a floor model alone claiming he was told to sell the loveseat along with the couch. They wanted the full price for both!!! Unbelievable i was not pleased never have i seen a store offer a floor model that has scuffs on it and been sat on by who knows how many people for the full retail price. We both disagreed to this deal and were told your next door store cardis has a similar couch. It was more then what we were looking at and hideous. After this we visited Bernie and phyls and saw the same exact couches for a much better price so much for being discontinued. We will never be shopping at a ashley furniture in the future. Felt taken advantage of horrible experience.

Me and my fiancé just had the most horrible experience at Ashley furniture in Salem New Hampshire. We walked in wasn't greeted until we actually started looking at furniture. A sales associate walked past us and didn't even speak. The sales person that spoke to us when we were looking at furniture told us if we need anything to let her know, but she never even followed up with us or assess any type of discovery questions as far as what are we looking for today?When we were looking around the show room two sales reps were sitting on a sectional on their phones one sales rep was behind the finance counter looking at videos on the computer. I haven't been to Ashley furniture in over three years since I moved to Massachusetts and I will have to say this was the most disappointing customer service I have ever had. And I normally have gotten my furniture from Ashley furniture over the years.

Jeff B was incredibly helpful in my furniture-buying experience. Jeff worked with me at the Ashley HomeStore, but he was also knowledgeable about the inventory at Cardi's. He patiently worked with me to solve my space dilemmas of finding the right pieces for a sectional to fit my room at home, and he worked within my budget (even helping me to find a footstool at a bargain price across the two stores' inventory). In the end, the supply chain has been impacted due to the pandemic and has furniture backed up for delivery wait times (no matter where you shop), and Jeff patiently checked inventory for me so that I could have my furniture in a timely way. I had spent two entire days shopping the Seacoast area from Somersworth to Seabrook, and twice came close to making a purchase at stores that are known competitors, but ultimately the others couldn't work with me on price or inventory. Thanks, Jeff, for all of your help!

My experience at Ashley’s was great. I had a extremely helpful salesman “Jeff” direct me to a nice and affordable couch.

Paid $200. for delivery and removal. Drivers showed up with .5 the order and charged us $30. to take out chair, came back with couch another day and wanted additional $40. to take that out. $200 was supposed to cover, beware!! I regret giving cash the first time.

This dresser (well, the whole bedroom set) is complete garbage. The dresser drawer broke by me putting shirts in it. I can't even begin to say how big of a pain it was to get it all delivered. The running boards, dresser, mattress (which is the worst mattress I've ever had), head/foot board all came separately. Even after I paid for the "hassle-free" delivery. Not to mention, I received two nominations that it was being delivered and it never showed up. I had to take multiple days off to sit and wait for the deliveries and even with paying extra for them to take the packing material with them, they left it in my room. I tried calling "customer service" over 20 times to try and find out where the deliveries were and I was hung up on over a dozen times and transferred even more. Finally, I reached a CSR that "said" she'd email her boss and someone would get in contact with me...which never happened. This is the worst furniture company I've ever seen. To think that I decided not to go with IKEA because I wanted "nicer" stuff, that I would have for a while, this was a big mistake. On top of it all, when you order online they charge your card, when they ship it they charge your card again and then it takes 2-4 days for them to credit your card back for the first charge. I'm VERY glad I didn't go ahead and buy furniture for my whole house (like my wife told me to) because it's complete crap. Save your money and hassles and go to IKEA, at least with them...you know what you're going to get.

Great if you want no help in store and a DIY shopping experience. Just left and the 2 workers spent their entire time sitting on the couches on their cellphones. Over 40 min in store and not a single person asked if we needed assistance.

ABSOLUTE worst furniture company I have ever dealt with. Terrible customer service and expensive for not great product. I would advise everyone to research their options and not give them any business. There are far better options out there. I ordered some living room furniture on Aug 3rd, a TV stand, a coffee table and two end tables. I specifically chose and ordered these items because it said they were all in stock and would ship in 4-5 weeks. The end tables arrived UPS and were assembled with no issues. I received a delivery date of Sept 18th for the TV stand and coffee table. I paid an extra $200+ for delivery and assemble meaning they'd come in and assemble the items.Sept 18th arrives and I find out from the DELIVERY driver when he shows up at my house that he only has the coffee table and the TV stand is backordered - What the hell? How is this OK that no one contacted me? Meanwhile I had already cleared out the space for it and got rid of my other TV stand. I call the company, they tell me they know nothing about it because it was an online order and I have to call the online department, I call the online department, they say no it looks like you got both items well I DIDN'T. They say I have to contact the home delivery team, I attempt to contact them, have left MULTIPLE voicemails, no call back. Have sent emails, contact via website. NOTHING. Finally last week I get an email about a return scheduled for mid to late NOVEMBER. I don't have anything to return! SO SO SO frustrating. OH and the extra $200+ I paid for aseembly - the guy popped it out of the box all assembled. Such a scam.

Customer service was great and their prices were way better than I anticipated.

one of the most pleasant experiences I’ve had shopping for anything! Great prices also great customer service!! GO SEE BILL HE WAS AWSOME!

I would not reccommend ordering from Ashley HomeStore because of the poor customer service and inconvenience in trying to return online orders. I have unsuccesfully been trying for 3+ months. The store does not accept returns of online orders and i have called the corporate number many times, waited on hold, and left a message as prompted (with no returned call, even though the recording says it will be returned within 48 hours). I suggest that anyone considering buying from Ashley Homestore, reconsider and spare yourself the possibility of having the same experience.

"Ana Alessi Ae" WAS VERY KIND AND HELPFUL. THANKS AGAIN ANA! Lovve the Bed!

We have been looking to buy a set of end tables so we went to ashleys in salem nh were greeted by an employee as we came in and asked what we were looking for? Told him two living room end tables in black! So he started to show us around and all the brown ones then told us if we find something it would be 8 to 10 weeks before are order could be filled! Is said your kidding he said no because of the virus no one is working to fill orders,so we looked around and found 2 in, black but it was a set in clearance that came with a coffee table ,we told him don&'t need the coffee table he said we wont break up a set take it all or nothing so we said good by!!!! Really you would let a sale walk out over a coffee table?? As we were leaving he followed us to the door and watched us from the front of the store,not only making us feel very uncomfortable !!! felt like we were going to steal something oh yah stuff a oversized couch under your top!!! never again will we go to this place and be treated as we were.I hope other see this and keep clear of this store.

This store FUCKING SUCKS!!!Horrible customer service.Website chat feature is CRAP!Tried to cancel my order on website, practically impossible!!No one ever picks up when you call their phone number. I was on hold forever. Close this bullshit ass store down!

This store FUCKING SUCKS!!!Horrible customer service.Website chat feature is CRAP!Tried to cancel my order on website, practically impossible!!No one ever picks up when you call their phone number. I was on hold forever. Close this bullshit ass store down!

Cheap junk for an expensive price. Horrible customer service. Bought a dining table and chairs for around $1400. Chipped within a month or two then a big bubble appeared on the top. Something must have spilt, and their response was that the table should not get wet.(thank god I don&'t have kids). Then after finally getting a hold of someone who I thought would help, they asked me to send pictures of the damage. I did, and never heard from them again... even sent a few follow up emails and nothing. Tough to find good quality anywhere nowadays, certainly not from them.

Placed and order was told when it was coming. No call nothing call the day before they said. Sorry no one called you one of your items is now out of stock and will be in next week. Waited again NO Call. James my sales Rep gave personal Cell but after Sale was NO HELP TO ME! Now item is out of stock over another month and NO ONE can help me but him! Have called 5 times! I will cancel this order and go to another store! Horrible Customer Service All around! As Cardi's is who owns this store and I got sent to Swansea MA and they did not help Either! :(

Nice service, awesome couches, no armchairs. Everything was chair and a half, no option for a normal armchair piece. quite disappointing.

RUN FAR FAR AWAY!!!!!!!!!What a nightmare from start to finish. It&'s not a short story sadly. Stick with me! I Purchased a new home in September 2020. I purchased a dining set, mattress and king bedroom set from Ashley financed. Each piece of furniture had a different amount of months with financing which is extremely confusing and I also paid 10% down which is required for any financing, they don&'t tell you that until the end. The manager fixed this for me which gave me hope. But still was a mess from there.My bedroom set came quickly. Very early September. It came damaged; deep scratch on nightstand, broken chest drawer and broken brackets on the dresser so the door wouldn&'t close properly. It was always flinging open each time you took a deep breathe near it. During this delivery they smashed a light in my hallway bringing my mattress up my normal staircase. The light was left hanging and broken. They said someone would call me. I never heard from them and after two months of back and forth and very little follow up they begrudgingly took care of paying for the damage. Someone had to fix the dry wall, paint and have an electrician come to re wire the light. The damage was so bad that the light had to be moved to another location a few inches down.I made the decision to cancel the dining room table after two months and no updates on shipping status. They fought me every step of the way to cancel and tried to charge a 20% restocking fee. At the end of October 2020 a tech came to fix the damaged bedroom set. He fixed the chest drawer but said the nightsstand needed to be replaced as the scratch was under the sealant and happened in manufacturing. The dresser cabinet needed new brackets which he didn&'t have and needed to be ordered. Again I was told someone would call me.. I waited... and waited. I called after two weeks. They said my nightstand was ordered and would arrive two months, they would call to schedule delivery and the brackets were on the way. I received the brackets in December and still no nighttstand. I was patient since it was the holiday. I gave them two full months. In January 2020 I called to follow up... They had no idea what I was talking about and tried to begin the process all over again. They tried to ask for Photos, told me they needed to send a tech to assess the damage. They had no record of my previous tech appointment. After 40 minutes on the phone they apparently realized what I was talking about and said the nightstand was ordered but they didn&'t have a delivery date. They said they would folow up with the manufacturer and would have an answer within 7 days. I asked when it was ordered since it should have been in November. They refused to tell me. They Said a tech could come to do the brackets in 8 weeks... insane. I emailed multiple times after that call to see when it would be here. All the while paying each month for this furniture. I never got a response. I was going to contact the credit card company to contest the charges due to the issues and lack of communication. I received a call at the end of January from a customer service manager, the only competent person there. She informed me this issues had fallen through for months and no one followed up. She told me the nightstand was never ordered even though they said it was.. she told me the night stand needed to come from overseas and would take an additional Two months. At this point I wanted off the hell ride. I requested to return everything. Since the furniture arrived damaged they agreed. They tried to offer me a resolution which was to give me the nightstand for free and then a $100 gift card to make another purchase at Ashley furniture which quite frankly I found insulting. After this experience the last thing I want to do is give more money to that hellhole.The long and short of it- after countless hours of calls,No follow up, ignored emails, damaged lights that I later saw had ripped a hole in my mattress (was never addressed), high stress, vacation hours used to accommodate their scheduling, crazy delivery wait times, and crappy customer service As my mother said &"I wouldn&'t purchaset a toothpick from them&". Thankfully Bernie and Phyls and Jordan&'s got my business. I can say my experience with them was AMAZING. white glove and easy!!! No stress!!! Go there and get your furniture or build Your own furniture. You could graduate from woodworking school in The amount of time Ashley takes to resolve a problem. Run in the other direction from Ashley. Believe the reviews... I wish I did.

Huge thank you to James the manager for showing me around the showroom, he was so friendly and helpful, answered all my questions, gave me suggestions in which I purchased his suggested furniture piece!! Overall experience was excellent and look forward to coming back:)

I'm done with this place. I've purchased a whole set and had parts replaced by more parts that are more damaged. And they damage my walls only to tell me to call another delivery company. It's not worth dealing with them.

I&'m done with this place. I&'ve purchased a whole set and had parts replaced by more parts that are more damaged. And they damage my walls only to tell me to call another delivery company. It&'s not worth dealing with them.

We had the BEST experience buying our 1st couch at Ashley’s Seabrook! Sherrie was AMAZING and patient as she took us around the entire store to see every couch. I definitely wasn’t expecting customer service like that when we walked in. She was funny and very personable as she dealt with newlyweds having no clue couch shopping could be the one thing to tear us apart! Haha. She and the manager Joe or Jim (I forget his name) worked so well together, they made the perfect team. They were north hilarious together. They even sent us a thank you card in the mail which just the cherry on top of their above and beyond customer service. Thanks Sherrie!!! Bryan and Pearl

Everything about the Ashley store in Seabrook NH was great. Bill the sales guy was very helpful and everything went as planned. The no hassle, casual atmosphere was a nice change from the other furniture stores in the area. The showroom looked new and was laid out nicely. They matched the online price which was lower without question! Couch was delivered in 2 days and so far so good after a couple of weeks.

Just purchased a sofa at Ashley&'s 14 Kelly Road, Salem, New Hampshire. Got home and looked on line to admire what I bought. Found out it was $100 cheaper on line. Went back to store and they honored the difference! WOW

Joe Barbieri was so helpful and kind when I came in looking for new mattresses. He was very mindful of my budget and didn’t rush me through trying out different models. I really appreciate how easy he made this process! Everyone at Ashley Furniture in Seabrook was kind and knowledgeable, but Joe was certainly my go-to guy! He made this Georgia Peach feel right at home! I will absolutely be back for any future furniture purchases.

So disappointed by my experience at Ashley. I had such high hopes. Please take my advice and listen to the reviews. I didn't and regret it. I purchased 6,000 dollars in furniture for my new home. It has been hell ever since! I had to schedule three separate delivery's for my items which was fine with me problems started from the moment I bought. They messed up my financing and told me I only could do 36 months instead of what they told me prior which was 60. thankfully the store manager called me a few weeks later when I stated my frustration on a survey. First item- My bedroom set arrived damaged. Three out of the four pieces were damaged. A cabinet door on my dresser doesn't close and catch the magnet, my night stand has a large scratch down the center and the dresser drawer doesn't close... I called and had to send over a million pictures. They said they could have a tech come out, their earliest appointment was 6 weeks away!!! I agreed to that like an idiot. Second was my mattress. Mattress was fine but the delivery drivers smashed my light out of my wall. I had to call numerous times and was given little information. I had to find an electrician to send an estimate, send the estimate over and after two weeks of being told someone would get back to me they finally agreed to send a check. After trying to negotiate the cost!!! Ridiculous. Much of the work was on my end as I left countless voicemails , dearth with electricians and phone calls left unanswered. Last my dining room table was supposed to be delivered within 4-6 weeks. I patiently waited, On the 6th week I called to check in , they did not have an eta. I received a call the next day stating the furniture had not left the warehouse yet, it still needed to leave the warehouse and go to Ashley's warehouse before being processed and eventually making its way to me. After all is said and one it would add on an additional 4 weeks. I canceled the table. Take my advice and go to Bernie and phyls. Customer service is great and. They had my couch and other items in my home within a week. They are perfect and white Glover delivery I wanted to love Ashley but this experience has left me with a bad taste in my mouth.. DONT DO IT!

This is a low quality furniture store. Pretty much poor made quality furniture &"GARBAGE!!Where is a zero star rating??

If I could give this review negative stars I would. Purchased a living room set less than 4 years ago with a protection plan. Three months ago I filed a claim as springs are starting to pop up in the cushions. The protection plan company is dragging out the process as they claim they need the technician who visited my house to define what defective means. Laughable. I contacted Ashley customer service directly and was told that they no longer use this protection company and there's nothing they can do for me. Shame on me for expecting furniture to last more than three years in a room we don't even use daily. I would never buy from Ashley again as their product is clearly below standards and there is no recourse when something goes wrong. They claim to offer a one year warranty against defects, so if you only need the furniture for a year, this is the place to shop. Once your check clears, you're on your own. Poor quality, poor customer service.

I had a wonderful experience at this store. Everyone that worked there was extremely helpful, knowledgeable and in now way overbearing. The prices are quite reasonable and they have a very good selection to choose from. Huge shout out to James for going above and beyond to help me find the perfect couch!

Amazing customer service, fantastic prices!! I’m not sure I’ve ever left a business feeling so good! Jim, the store manager and Joe, a sales person, were great to work with! This was the first furniture place where I walked in and didn’t feel bombarded by sales people. We were simply greeted and they left us to browse but were available for questions. Prices are reasonable for great quality. Great delivery price and timing too! Highly recommended!!

My boyfriend and I love this couch! Looking at different reviews online about Ashley's Furniture in general I was a little skeptical, but in the store they were super nice and shipping was fast and easy! We got the couch set up in our house two days after purchasing! If you're skeptical because of other reviews, just go for it! We were 100% satisfied.

Do not buy furniture from this store. My wife and I bought a sectional last October. Springs began to pop within 2 months and we have been strung along by their management team. They will sell you on "quality furniture" and their one year warranty. Once your out the door it's on to the next sucker. Poor Product. Poor customer service.

Don&'t waste your time at this store. Walked around looking for someone to help me out for a good five minutes. Once I found someone she seemed bothered that I was asking a simple question. Delivery takes forever. They dont seem to be very helpful and not interested in making the customer happy. Terrible experience. Will not be returning and will not recommend others to shop here!

DISAPPOINTING!! First told our furniture would be in 2 weeks from the day we purchased.. Took over a month! And when they delivered my couch they unwrapped the protective plastic in my driveway and tore up the pillows forcing the couch through my door! They tell me &"You can deny delivery or we can have someone come out to repair the couch&"...hmm i shouldve denied delivery. We hace waited over 2 weeks for a replacement pillow and have to wait an ADDITIONAL MONTH for theyre tech to come out and replace the torn pillow!!! REDICULOUS! Its just BAD customer service. My wife is more dissappointed than Me! And she&'s the understanding one!

I wouldn&'t buy anything from this store again after our 1st and last experience. We bought a recliner from the salesman there and specifically asked if it was all leather because that is what we were looking for. We were informed it was and less than a year later the so called &"leather&" was wearing off and causing red spots from the material underneath on our espresso colored recliner. When called for our warranty they dont cover the material. Are you kidding me? Then when I spoke with a manager I was told she was submitting the claim to corporate to try to get it covered, no response after multiple follow-ups. Poor customer service all around and poor product. If you&'re that desperate you need to tell lies to sell something maybe you should consider another career path.