Ashley Store Turnersville, NJ

They have really great sales rn so if u need anything now is the time to go for sure

Sean was so helpful, respectful, and knowledgeable! We are so happy with the service we received today.

Great experience! Mark F was respectful, friendly, helpful and not pushy.

Very friendly and answered every question we had. Thanks

Went to the Blackwood store. Ask for Jeff. He was very professional and a great help

Jeff was very helpful and made furniture shopping very easy and pleasant!

Great customer service

Jeff showed us exactly what we wanted. Very happy!

When I went in the store, a sales person welcomed me and did not come running after me. THAT was definitely a PLUS!! I TRULY hate that!! I was left to walk the very large and well set up store on my own. That, which I love! I knew what I was looking for anyway, as I had already looked at their website on line. However, this gave me the opportunity to peruse the store at my own pace. Besides, I always look for other things that capture my eye and will fit my plan. When I came to what I was looking for, I had the time to really look at it and try it out. It definitely fit my redecorating plan! When I finally needed help, I called over a salesman who introduced himself as Sean. What I truly liked about him was that he was not "pushy", which I love! He showed me how to use the buttons as well as other features that I didn't know was included. I asked him quite a few questions about their product warranty, as I had found out that my previous purchase from a different store did not cover. Sean took the time to explain in detail what was covered. Every question I asked, he answered in great detail. As well as the in's and out's of the delivery. He took his time, explaining everything that I asked. By the time I was finished asking questions, I was extremely happy with my choice, the store and my salesman, Sean Klein!!!!! Way to go Sean!!!! Five stars for you!!!!!

I bought the lubing room set December 1st 2024 and to thus day I still haven’t received a call from the agent on when the set will be delivered (2 weeks so far) even tho the salesman told me then he will call me the following week.

Jeff was my salesman and he was excellant. Very pleasant experience. I will definitely refer him to anyone looking for furniture.

Great service with a warm embraced smile and professional

Sean K is awesome and very knowledgeable! Wonderful representative. Thank you!

Great experience. Purchased a beautiful dining rom set

Love this store, Sean. Our salesperson has been wonderful. We have been dealing with him for years. Thank you for helping Sean! Perfect size!

No pressure from salesman Sean. Loved their furniture displays. So much to choose from !

Very friendly, knowledgeable, professional, and helpful staff. No high pressure salesman who's trying to close a sale. Excellent selection of fine furniture with various price points that fit everyone's budget.

Mark was very polite and took good care of me.

Sales person was very informative and patient with us.

Wonderful staff and good selection. Found what we were shopping for all in one location

Mark is a wonderful sales person. He’s personable and funny. He explained the cost with transparency and we ended up purchasing a recliner set!

My daughter and I worked with Jeff one of the managers there today and we were very happy with his service not only was he very knowledgeable and thorough. You can tell he has a lot of expertise and what he’s doing. He was very patient with me and my daughter.

Mark was Great 👍 He was very patient with us and gave us the time to look for the nightstands that would work in our home. Excellent experience will return for a future purchase. Thanks, S & P Bond

STEVE WAS VERY HELPFUL! CANT WAIT TO GET MY DINING ROOM SET

Vincent (Vinny) is awesome. Bought a sofa and loveseat for a great price during a holiday special. Came back later for a coffee table and got a holiday special AND used a coupon they gave me. Just now bought another loveseat and sofa (reclining) for an awesome price. ALL with Vinny. He helped us out tremendously. Also, the store will price match the website because apparently the online website is a different LLC!

Not happy that I have to wait 3-4 weeks for delivery. Otherwise, they had exactly what I was looking for.

It was great. We did not feel pressured by sales personnel and we were able to wander around the showroom and take our time choosing our pieces. The selection is amazing. Our furniture rep, Vincent, was friendly, helpful, and knowledgeable. Mike took care of the financing and we took advantage of some great deals due to the holiday. The whole process was easy and stress free. Would definitely recommend to family/friends! Planning on returning in the future.

Matthew was an excellent sales person. He listen and showed us exactly what we wanted !

Nice experience, found what we were looking for. Carolina was knowledgeable and friendly, not at all pushy. Prices comparable to other stores.

Ada was very helpful with helping select a bedroom set and family room set.

Salesman Sean was great! Process was smooth and easy!

They were so helpful and friendly

Great experience buying with Ashley and Steve our representative. Completely satisfied with all aspects of the buying process

Went in ready to purchase a sectional. 3 sales people looked me in the eye and did not even greet me. One sales person found me 10 minutes into me strolling around and said to ask if I have any questions and walked away. I guess they missed out on their commission. I saw others walk I. And get instantly greeted and give a tour of the sales floor. Maybe I wasn't dressed for the occasion.

TAKE. YOUR. MONEY. ELSEWHERE. Yes there's some good reviews on here but if you can spot the trend - those people luckily never had to come back to the store with an issue to be resolved. The way the SM of this location treats his paying customers is jarring. I literally receive better problem solving skills and customer service from workers at the Dollar Tree. I simply wanted to exchange a mattress protector that sounds and feels like I am sleeping on a wind breaker - completely mitigates the pillow cushion top mattress that we paid $5,000 for. He had no empathy in his "dialog" with me. Yes I spent over $10k here throughout the years and I feel that is crucial to note because I CHOSE to spend my HARD EARNED money on him & his business - but in return I have ONE SLIGHT issue with a SMALL $150 product I purchased and he shuts me out with absolutely no resolution just SOL. It's simply not about the $150 mattress protector anymore, but the fact that he didn't even ask my name, pull up my account, or ask to see what I was talking about with the mattress protector. I am a Store Manager of a business too, Manny. And NEVER, EVER, could I imagine in a million years turning a loyal customer away for a small exchange of an item that YES, will have to get damaged out because we "slept on" it one night. I have returned items for consumers more expensive then this stupid mattress cover, because that's how you treat loyal customers. I will NEVER be back and luckily my headboard still has not been delivered so I will be able to cancel that. The kicker? I asked Manny where the return policy is posted for this incase I was wrong.. he said "It's not written anywhere". Sick. Thanks.

Repeat customer. Always a good experience

This place is a joke. I found 2 barstools I fell in love with online and went in to check it out for their HUGE MIDNIGHT SALE. The salesman Dave told me it was $205 per chair… it was $150 on the website. I walked out of the store. I called to see why there was such a big price difference, especially since they were having a huge sale, and the women on the phone said “because we deliver to your house and set it up for you”. For $110? I called a different location and they matched the online price and delivered and set up for free

Furniture you'll love at prices you can afford. Raymour is ok but so expensive. Bob's has well known quality issues and poor customer service to address those issues. Ashley offers furniture that will make you smile without breaking the bank. They often have great promotional low to no interest finance options. They make buying furniture, a stress free experience.

Great choices

Great service. Lots of nice furniture

Beautiful store and great customer service.

Mr. V. Johnson was very helpful and a class act.

The sales reps bend over backwards to help.

Vince was wonderful and very helpful to make the purchase of my couch.

Had a great experience. No pressure service, but very helpful!

Matt helped us and good sales

Our sales rep, Sean, was very knowledge and helped with our decision. No pressure, good experience.

Sales guy was great

The sales person was polite and helpful

After 3 visits to the store, Jeff helped us get exactly what we wanted! Great shopping experience.

Vincent was a great help!

We had a good shopping experience at Ashley until we got home and went to their website to double check dimensions and specifications for what we had purchased. Their website price for the exact same recliner was $500+ less online than what we had been charged in the store. That was before delivery, protection, and taxes. We like what we selected, but we certainly won’t be going back to Ashley in the future given their questionable pricing tactics.

Aida is the best. We’ve returned to see her many times

My wife and I went to Ashley store not sure if we would find what we was looking for but thanks to one of there sales personnel we left happy thank you so much 😊.

Stopped in today thinking I’d see what they had to offer as a repeat customer who recently sold their home. Not 1 employee came up to us during our 20 minute stay. Not only that, we walked past several employees and only 1 spoke. 1 employee who was closest to the entryway completely ignored us but warmly greeted the couple who walked in right after us 🤣. The final straw was we had actually found a sofa we liked and another couple was eyeing the same sofa. One of the employees actually greeted them and asked if they had any questions about said sofa but still we were not acknowledged. Not sure what was going on today, but I’ll take my business elsewhere

Not pushy, polite and patient. We will go back

Buying experience was very pleasant. Jeff was our sales associate in Turnersville and was great to work with.

Great service!!!

Very nice showroom. Salesman was very helpful and listened to what we wanted to purchase not pushy. As matter fact our delivery is scheduled for today. So I don’t have any photos

I've worked the sales industry before, so I get the need to engage with customers and follow your script to sell a product, but holy hell, do these salespeople HOUND YOU DOWN. With all due respect and no disrespect meant to the friendly people working here but certain customers have boundaries. I understand trying to make a sale, but I ask you to leave me be like 3 times, you should probably leave me be. Like, I had found something I wanted (for reference the Soletren Ash Gray sofa and love seat) but wanted to explore my options ON MY OWN, which I expressed 3 whole times. Now, instead of giving an employee who doesn't nearly get paid enough a good sale, I'm buying it online because screw that noise. Screw the sales industry and screw chain corps that make their employees into hounds so those employees can barely feed themselves.

Nice furniture setup, lots of appealing groupings. Our sales lady was so helpful and not pushy at all. I bought this living room set and i wasn't even going in to buy anything, my daughter was.

I had a good experience and staff was professional

Excellent service and Products. I was sold the second I walked into the store.

Sales man Sean Klein very nice

I had a great experience at Ashley Furniture today. Service was great, Mark help me with finding what I wanted. And I did purchase a couple of items, thank you Ashley Furniture

Salesman was very helpful. Helped us find exactly what we needed. Pleasant and courteous.

Wonderful experience with Mark helping us the perfect bedroom set.

It was a wonderful experience buying bedroom furniture for my daughter's college house that she is renting

We just bought two beautiful sofas at Ashley Furniture Store in Blackwood N.J. Renee was our saleslady . We would like to thank Renee for the best experience we have ever had purchasing furniture !! Renee was extremely helpful , professional, knowledgeable, and very friendly as well. We have been Ashley customers for decades, excellent quality furniture , and excellent staff , keep us coming back !!!

Vince the sales rep was very informative, friendly, and extremely professional. Will be back this weekend to make a purchase.

Steve was very helpful. Have bought from Ashley Furn before including a houseful of furniture in Fl. Always satisfied.

We walked in was greeted at the door by associate and left alone to look without being pressured. When we needed help we approached Mark for help and went out of is way to assist us. He was very knowledgeable of the furniture on display. Very pleasure experience

sales person and customers service was excellent,, very respecful and answer all our questions.

Matthew Ayer was very helpful and revolved an issue that online reps could not

Stopped by the Turnersville store yesterday and Jordan helped me find an in stock mattress and adjustable bed frame quickly. Thanks! The team at Ashley’s is very professional and eager to help customers with their needs.

Jordan was very helpful!

As usual when we walk in the door we are greeted in a very polite manner, every sales representative that we delt with were attentive and personable Steve and Sean are two of the best at helping us find exactly what we are looking for! I would give 10 stars to the Blackwood location. Awesome service

We have been using Ashley Funiture for years because of the great customer service and quality of the furniture. Jeff, our salesman today, showed us a number of options for mattresses, and made recommendations. It was a seemless transaction. We will be back, when we are ready to buy a master bedroom set.

Horrible! This has been the worst experience and continues to get worse. We waited months and months for our sofa set to come in after being told it would be two weeks. We purchased a warranty, when my sofa needed repair they sent out a member of their team, who spray painted my sofa, while my children and I were in my home once I was having a hard time breathing I realized it wasn’t a cleaner I told him I was pregnant and he responded “ it’s okay the baby will come out a little crazy like me” I have home surveillance and caught this encounter. I called Ashley, they never had the manager return my call. I have called many times , still awaiting someone to call. This sofa is now flacking and gets all over our clothing, on my children and Ashley has yet to respond! Please if anyone endures this response so we can take this further!!!

Sean was so much help and made.the process.of buying our furniture a pleasure! Just love the store!!

Dealing with our salesman, Mark, was a pleasure. We had so many questions and concerns about our space and he was extremely knowledgeable. He gave great advice and comparisons. So happy with our purchase and experience!

Mark did an excellent job Very knowledgeable

We were looking for a love seat recliner that was power operated and Steve Alper steered us in the right direction. Thank you Steve for your help. We love Ashley furniture.

Unfortunately we couldn't work out a sale hopefully in the future we can I guess sales person tried her Manger must have been too busy thanks

Friendly and helpful staff. Quick to answer questions without being pushy invading our personal space.

Purchased a bed that damaged my wooden floor. The bed does not come with any type of rubber protection between the floor and the bed or parts of the bed. Not was it even offered. Just called customer service and pretty much said that’s your problem even after I spent over $6,000 for there furniture. They put the blame of there manufacture they purchased Thousands of units from. Pretend they have no say in the inventory they purchase. Won’t be seeing me there again. Rather pay more for better care else ware.

Ashley's always have the best salespeople. Willing to go the extra mile to get you what you want.

Very professional and great deals.

Ada was so lovely to work with! She was super helpful, not pushy at all, and made the experience so much better.

Ada is The Best..knowledgeable..Limited Stalking..very helpful..she sealed the deal!!

Beautiful store

All the furniture is neutral palette and none of the items called my name. M Gen Z daughter was not impressed with tge selection of dressers. The best part of our visit was the very attentive sales assistant

I was previously in earlier this week and saw a sectional I really loved and was treated rudely so I left I kept thinking about the sectional and decided to call to see if it was still available it was a floor model. I spoke with Aiden over the phone and it was there she put it aside for me and we went to look at it. Aiden was such a sweetheart she was kind and friendly and very professional. Thank you Aiden for being so kind and redeeming Ashley Furniture for us we appreciate good customer service.

Sean was wonderful and very knowledgeable! We had a very good experience shopping at Ashley Furny.

Excellent service and salesperson was very helpful and knowledgeable

Our salesmen sean was excellent!! 0 pressure to buy extremely informative & had our best interests first.

Helpful advice and information. We are considering a corner sectional and feel comfortable with the purchase

Very good customer service. Sean is the best.

Jordan was our salesperson and he was too cool!! He was very professional and patient. He didn’t hover over us, he let us look around, shop and anytime we needed him he was within an earshot, again didn’t hover!! We left buying our dinette set. He is definitely our guy next time we come back!

Shopping for a sofa that converts to a reclining position,sales pointed me in the direction but gave me space to shop Were available to answer questions and wrapped up the purchase quickly

Love this location! we got a livingroom set in November and just purchased a new bedroom set, Steve took care of us both times and was excellent

We had a great experience. We were not followed or pressured to purchase anything. We did purchase a living room set. The whole process took no more than 1/2 hour. Our salesman Sean was great. Ask for him if you shop there.

Sean was amazing and very knowledgeable. He took his time to explain everything. The best part was he did not pressure any sale or make us feel we had to buy anything at all.

Excellent service. Thank you Steve.

I purchased a bed frame from them & not even 5min after my frame being put together by them the frame collapsed. I contacted them they said someone would be in contact that day to schedule a day to come out & fix it. The fact that it just happened I didn’t see why it would take days but ok. Only problem was no one contacted me that day. It took 2 days for someone to finally contact me about fixing my bed. & once they did I informed them since no one ever got back to me I went to Lowe’s & fixed it myself. They answered me back with an unprofessional text in my opinion but that’s just my opinion. I decided to call Ashley furniture back & inform them about my bad experience & the text message I just kept being told that it wasn’t them it was a company the sub contracted out to & that I didn’t answer my phone when that subcontracted company contacted me multiple times. I explained to them that that company was lying that they didn’t call me. (I informed them I have a screen shot of my Voicemails & deleted voice mails if needed.) I received a call back from the CS Manager Lauren we got into a heated discussion because she kept insisting that they did call me & leave a voicemail when I was telling her they didn’t her response was “They are not allowed to lie” well I’m telling her that is a problem because they did. I told her all I wanted was for her to speak to the company they are subcontracting out to because they are doing bad business I didn’t hire them I hired Ashley Furniture it was Ashley who decided to subcontract out to people who do bad business. She tells me if I have an issue with what they did I need to contact them. Other than that all she could offer me was a 50 dollar gift card. I spent 175.00 for deliver & labor 80.00 for the product at Lowe’s to fix the bed 40.00 for the tip for the original workers who delivered. So honestly that 50.00 gift card isn’t nothing compared to what I had to pay when it comes to the money I lost. But all I wanted was for Ashley furniture to speak to the company they hired!!! And all I kept getting on the phone was insinuations that I was just careless with my phone by not answering my phone which is false. At one point in the call she keeps insisting they are not allowed to lie so I say but they did then she says they can’t sooo I say YOUR CALLING ME A LIAR THEN. on this call at one point I did say a explicit word which I apologized for and I’m wrong for that. I just feel like as a returning customer who has paid like 3k at least total to Ashley this was handled wrong. No paying customer should deal with bad service like this but definitely not a returning one. I Speed threw this just a tad bit but all in all I will definitely never step foot in Ashley Furniture again.

Ashley Furniture you were supposed to call me about my recliner delivery 😒

Mark F. Was very knowledgeable and helpful to my needs and took time to show me all that was available for my budget. Thank you

Vincent was great he didn’t pressure us. He let us walk around and look but was there for questions when we needed him. He helped us decide which piece was better. I would go back to get other furniture when needed

Vincent was absolutely amazing! Gave us all the information we needed and then let us walk around without feeling watched constantly or feeling pressured. He was very personable and professional!

Wonderful experience with Nono. Detailed and precise with the sales procedures and product. She will go over and above to get you the best price available. You must ask for her when shopping in Turnersville, NJ!!!! Anna

Very low key sales person very in tune with finding product through out that would appropriate cost/design wise.

Great selection! Good prices! Excellent customer service!

I have purchased many couches and love seats and bedroom furniture from Ashley and today I worked with Kari and she was awesome.

I had a great purchasing experience at this store, Jeff helped me from start to finish and it couldn’t of been easier. If you're looking for furniture check them out!

Mark is a top notch salesman that knows what his customers need and helps satisfy your questions with truth and professionalism. We will be back for our next purchase very soon.

Had a great experience Sean is amazing and very knowledgeable! 5 out of 5 stars !

Matt was a terrific help. Have a good evening!

Vince the salesman was really great! We love Ashley furniture.

Keri is so friendly and knowledgeable. She sold me a couch last year and now is helping me with chairs. She is such a nice person and a great sales person!

Sean was very professional, knows his stuff

we love Ashley furniture highly recommend the salesman, Sean very nice and knowledgeable!

Staff was friendly. Deals were good. Free delivery.

Jeff was great, spent a lot of time looking at different options. Very knowledgeable about all their products

Great customer service. Always helpful with product info and financing options. Our third time buying with them. Sales staff always friendly.

Great customer service always!!

Mark Feldman was a very accommodating salesman. When I’m ready to purchase I will request him.

Excellent customer service and overall experience! Steve was so helpful, and went out of his way to try to find us what we were looking for!

It was a great experience. NoNo was so extremely helpful and pleasant. I can't thank her enough!

Excellent experience with everyone! Ada is always there to help with her pleasant personality!

So far it's been great dealing with Sean. He explained everything perfectly. Hopefully we are just as happy with the delivery and the furniture.

Ashley Furniture is a friendly place to shop with many beautiful selections of merchandise. I would recommend Ashley to anyone interested.

When we entered the store, we were greeted by Vincent. He was extremely friendly and professional. He helped us find exactly what we were looking for. He was very informative and able to answer all our questions. We will be back!

Jordan met us at the door. Directed us to where we needed to go and helped us by answering all our question. Pleasant experience without feeling that old familiar and annoying furniture store stalking technique. I’ll go back i’d ask for Jordan.

Sean was very helpful and knowledgeable.

Was greeted immediately by Vincent, the friendly sales rep immediately upon walking into the shop. He promptly showed me to the section of my interest. Was very professional and informative in giving descriptions and details of the furnitures. Had a very positive and pleasant experience shopping at Ashley

Very attentive to my needs Nono was very helpful

We purchased a new couch and the experience was great. Carolina was very knowledgeable and extremely helpful.

Kari was awesome!

Very helpful No pressure. Tried to make it work for me.

Very easy buying experience. Jordan was our sales rep and was very professional and pleasant to work with.

Carolina Francofonte was absolutely incredible to work with. We are very pleased.

Nice selection and friendly staff

Renee greeted us at the door & showed us what we were looking for. We look forward to receiving our furniture.

Good store…lots to choose from in varying price ranges. Salesperson was very helpful and did not follow us around.

very helpful staff. a lot of nice products

Matt A. was very knowledgeable, professional and patient. His assistance was appreciated and very helpful. Thank you!!

Experience was awesome. Carolina has an excellent fund of furniture knowledge, not too pushy and experienced sales specialist.

Always a good experience at Ashley. Good quality and prices. Renee was very knowledgeable and helpful.

Sean from Turnersville Ashley Furniture was great! He listened, recommended and was easy to work with.

A+ service. Vince was great!

Salesman Mr. Wagner was absolutely outstanding. Very patient. Very knowledgeable. Absolute gentleman.

Friendly staff and helpful easy check out

Vincent helped us with our purchase. He was very personable. I appreciated that he was around for support, but also allowed us our space to shop and privately discuss options. He was non invasive and made our purchase a smooth one.

Went to the outlet first had great costumer service was redirected to main store for better selection. Went to main store the salesman was a great help he moved furniture around so I could visualize my room layout and drew out my design on paper!

Not only was I happy when I purchased my furniture 7 years ago (2 living room, 1 bedroom set). I had to call last week in reference to my adjustable bed and the warranty company wanted the original receipt & the copy of the warranty. I called and spoke with Manuel who was able to get copies and email them to me within a day. I praise them for their customer service and will be a repeat customer for sure. I highly recommend this store

Steve Alper was very helpful. He answered all of my questions & he was very informative. When I am ready to purchase I will definitely go back to him!

Mark was such a big help in finding the perfect furniture to meet our needs and space. Enjoyable experience!

Ada was our sales rep. She was excellent. She showed us what we were looking for and left us alone to browse. She checked in periodically to see how we were doing and explained the features and options on the pieces we looking at. No pressure and excellent customer service. Would recommend her and Ashley Furniture.

I DO NOT recommend this Ashley Furniture store at all or any of the ones owned by the same person. We made a purchase for a new home and told it was okay to order even though the home would not be complete for several months. They told us they would hold the furniture for us until needed. Fast forward and we call to have the delivery scheduled and the furniture was no longer available at that time because they decided it was ok to lend our furniture to another person from another store that needed it. They NEVER DISCLOSED to us that there doing this either. We then were told our delivery would be in 3 parts. Our house was not local that we had built and they told us no problem they still delver to that area once a week, but now because of their screw up we had to keep taking off work to go up there. On the second delivery we were told the day before that it wouldn’t be delivered because they didn’t get it on the truck in time. Then we went to another Ashley in PA for some other stuff we needed because we were not giving this store any more of our money and they price matched from what the website had plus the store deal on top of that and if a new deal came up that would be less they call you to tell you of a better deal. We DID NOT get that from our salesman here in Turnersville. And we could of saved ourselves over $3000 if we ordered from PA store instead of the Ashleys in Turnersville. We received a fake apology and they have now just lost a long time customer plus the business of a lot of our family and friends for how they run a business.

We went to the store today to buy a replacement sofa using our extended warranty claim. It went smoothly and we were able to find a great new sofa. Our salesperson Ada was so patient with us as we ask about several different sofas/sectionals before coming to a decision. Customer service handled the paperwork fast and easy! Fingers crossed that delivery goes as smoothly.

Jordan was very professional and helpful. He answered all my questions. Thank you Jordan for wonderful experience.

Sean was extremely knowledgeable and a super nice guy. I would definitely recommend him as a salesman to my friends and family

Great service by Ada, really good sale too

Great Experience, left feeling super excited about the furniture & even more excited about the financing! Jeff Wagner was so great and took the time to make sure we got exactly what we wanted at the best prices.

We have purchased from Ashley before and as always the sales staff is top notch

Great experience! I purchased a nice mattress. Renee was very helpful and patient.

Good store with lot of options to explore. Staff is very friendly and helpful. I would like to praise Mr.Vincent Johnson who was very knowledgeable and helped us in choosing right stuff to purchase.

Great customer attention! Thanks Jeffrey

I liked how when we got there, someone greeted us without making us feel like they were pouncing. She told us to feel free to look around and she’d be available if we needed help, which we did. Carolina was awesome!. She listened to my husband’s needs and my needs, and knew exactly what to show us. She knew which pieces would match other pieces, and even carried around pillows of certain colors so we could see how the fabrics and colored woods blended. We found exactly what we needed. She made us feel like we were walking around with our friend. And she sure knew her stuff! We will definitely be back to see her again!

Steve was very helpful.

Sean was extremely helpful and very knowledgeable! He was a pleasure to work with and also extremely patient!

It is a great experience shopping at Ashley Furniture. Manny, Nono , Linda, and Carol are amazing! Will never shop at any other furniture store! Thanks Ashley for doing a great job!

Exceptional customer service delivered to me on my visit !

Steve was my assistant and he took good care of me...he was polite, looked through the information to further meet my need I left with a beautiful bench.. so happy...

Vincent J. and Carole U. were amazing! Our whole experience was enjoyable and we are so excited for our new purchase!

Jeff was a great sales person made us feel very comfortable with buying the protection plan and looking for the perfect set

Excellent customer service

Excellent customer service. Renee was very helpful.

Vincent was great to work with at the Turnersville store. Very knowledgeable & attentive. It was a smooth experience start to finish purchasing my new sofa & loveseat set.

Wonderful experience choosing our sectional from Ashley! Thank you Sean for your assistance.

Kari Tomeo was a huge help finding the right sofa that would fit our family’s needs. She made sure we had a couch that was easy to clean, that was pet and kid proof.Kari was knowledgeable and very professional.Our couch was in stock and ready to be delivered asap. The delivery men were in and out.installation was perfect. This is why we love Ashley Furniture in Turnersville.

No No helped us and she was so helpful! She helped us visualize everything in our house!

Nono was very knowledgeable and helpful.

Polite very helpful, knowledgeable and experienced Kari is very focused on customer satisfaction.

Huge store .. the associate Vincent is very knowledgeable, and patient!!!

Jeff Wagner was very helpful & not pushy

Sean was very helpful and patient. Spent hours with me helping me decide. I also never felt like I was being upsold or anything like that.

Went to find a recliners

Sean was incredibly knowledgeable and helpful.

Very nice furniture, assistance was very helpful and let you know of good deals if there were any and did not judge your taste!

I was immediately greeted as I entered, the sales person , Jeff was very polite, attentive and knowledgeable , he was also courteous and patient with me. I would return there in the future if I want more furniture.

Vincent was a great help and very patient and nice. If you come here I recommend asking for him.

I love Ashley furniture store.. The quality of the furniture is very good..The salesperson are very nice and know.

Sean was our sales person. He was extremely helpful and knowledgeable about all the products we were interested in. He helped with our decision! He was just great! Friendly and comfortable to shop with!

Renee F. Was amazing - she spent time with me without rushing me to get a sale. She allowed me time to shop around and then helped me get the best deal. A great experience.

Don’t purchase anything here, was given a defective product and went to return and said that it wasn’t sold damaged, box in original condition and purchased one day later.

I just placed an order with Ashley but really with my salesperson Renee. She was excellent! She even walked over chairs from a different display so I could visualize my purchase. Truly appreciated all her advise and effort!!!! Will buy with her again!!!

Nono is the best, ask for her and if she’s not there come back another day when she is.

Our salesperson was extremely helpful and patient!!Thank you for your help!!

Friendly shopping experience. Sales person Jordan very helpful.

We were in dire need of a new mattress but didn’t know where to start. We were greeted by Jeff who asked a series of questions to better understand our sleeping patterns and preferences. He guided us through the show room to have us test beds that fit our budget and needs. We walked away with a mattress we love and the whole process was smooth and painless. I highly recommend this location. Ask for Jeff, he knows his stuff!

Went in today just browsing for a new mattress. Mark was amazing and so helpful. We will definitely be back once we are ready to make our purchase.

Ada was extremely helpful. We knew what we were looking for and she helped us find it. Thank you

Excellent customer service.

Steve, Michael and Manny were such a big help to me after I made a mistake with ordering furniture. It's so nice to know that they were able to fix my error and also be nice about it!!

He was very knowledgeable and helpful

A wonderful experience; the salesman (Steve) was phenomenal. He made the first couch shopping experience truly fun.

Jordan was a huge help!

It was excellent experience, Manny the store manager was very helpful and our sales lady, Carolina helped us all the way throughout the store. They had decent prices and with the promotion they had going on, absolutely no where else you can get these deals. I definitely will be returning once I decided what else more we would need for our new home. I will be recommending my family and friends. Thank you!!!

(Translated by Google) I felt uncomfortable when I entered (Original) Me senti incomoda al entrar

Our salesmen Jim was great! This was not our first purchase at Ashley, we will definitely be back

Jeff was fantastic Introduced himself and then gave us space to roam, but available when we needed him. Nothing worse than a smothering salesperson. Great experience.

Service was amazing

Renee one of the best sell person so sweet helpful 😊

The manager Jeff is awesome. He listened to my needs and explained total cost and etc. Very humble guy. Thier furniture is nice too

We had a great experience and look forward to our new sofa set! Will be coming back for more!

I was looking for a Chair Bed and a desk. Mark was very helpful in telling me that they would be getting some in - in a week or two and he would email me when they came in. Not much of a selection of desks but he took me around the store to check them out. Overall a great experience!

VERY SATISFIED. WE WERE NOT RUSHED OR BOTHERED WHEN WE WERE WALKUNG AROUND.WE WILL BE RETURNING THIS WEEK TO PURCHACE 5 BEDROOMS,2 SECTIONAL SETS.1 OTHER LIVING ROOM SET.1 DINNING ROOM SET,END TABLES COFFEE TABLES,LAMPS.VERY SATISFIED.

Easy peasy. Found what we needed at a good price. Sales staff was very nice.

We bought multiple items at this location & the staff has always been super welcoming & helpful. Jeff is the man! He is very knowledgeable and always available to assist us.

Salesperson was friendly and efficient. She was very pleasant and professional.

Sales rep Ada Romano was awesome. Allowed us time to make the best choice. Very friendly and professional.

Great service

Mark was very helpful, friendly, and professional. I always shop at Ashley’s. We are purchased our first home and I plan on using Ashley’s to furnish every room.

Very knowledgeable with everything we asked. We asked about mattresses he knew what he was talking about we will definitely go back to pure a mattress.

Sales guy was good and very informative but a little lite on inventory.

Excellent. Jeff was great, and it was a perfect experience.

Purchased a sofa, tables and a mirror. Excellent service and delivery..ask for Sean

Vincent was very helpful

Salesman Mark was excellent. He was very knowledgeable and very professional.

Vincent was friendly and knowledgeable of all the furnishings I was looking for.

Kari was very helpful with selecting a mattress. She was knowledgeable, had personal experience to share and was able to guide us from listening to our needs.

Salesman very helpful

It was a pleasant experience. I dealt with Kari who helped me and guided me toward some couches I might be interested it. She was very knowledgeable and helpful. Highly recommend!

Very knowledgeable and helpful. Would definitely recommend this store. A little pricey but appears to be good quality

Renee was fast, friendly and very helpful!

Ashley is my go to place for all my furniture. Associates are helpful very courteous, always enjoy my visit.

My salesperson was Jim and he was very knowledgeable and helpful. I have a hard time making a decision and he was very patient with me.

Found what I wanted @ a decent price

My sales girl Kari was really a cool person. Not a typical sales person. She showed me all they had so I could make my best choice. More like shopping with a friend.

Customer service was great.

Kari was super helpful and accommodating during my recent visit!

Professional and friendly salesmen .

Excellent experience

Our Rep Vincent was absolutely great at his job. He went out of his way to show us what we wanted to see.

My Sales Rep. Carolina, was Very Friendly, Helpful & Professional during my visit. She even searched online to help me find what I was looking for. Great vibes!!

Carolina is great!

Kari Tomeo was very helpful and nice helping us look for furniture for my daughters bedroom.

The salesperson was very nice & answered all my questions.

Kari went beyond to help us found furniture for a smaller space dining room & sleeper sofa . Outstanding customer service from sales to check out . Thank you Kari

Jeff was very accommodating especially with the little details and the measurements to which i had to work with.

Jordan was an amazing help. He knew the floor and the merchandise, took the time to search pieces on the Ashley site, and was helpful, personable, and not pushy. I had a similar experience last year at Ashley while buying a kitchen table, different sales associate but same great service.

Jeff Wagner was an amazing salesperson /Manager!

Such an Awesome experience with Ashley Furniture in Turnersville NJ! I initially picked a different set out with my husband and son, ( The Man- Den). They loved all the bells and whistles it offered, however it really wasn’t what I was looking for. After talking me into it, we ordered the set that would take two weeks to come in. Within the two weeks, I made several visits back to the store matching paint and rug colors and checking to see if any new sets had arrived in store or online. I voiced my concern to Steve, my salesman, who was so patient and understanding with my indecisiveness. While scrolling threw Ashley’s site I found a NEW reclining sectional that was exactly what I was looking for, problem was it was New and not in any of the stores yet. So of course I had many questions on dimensions, comfort and colors. Thanks to Steve and his Manager (who also was extremely patient and informative) I canceled my original order and purchased the online set (Leadman).I am super excited and can’t wait for it to be delivered!

Great customer service!

Mike and Mark were beyond helpful! Mark let me look around without being right behind me following me around the store which I have to say was amazing because can’t stand when salesmen do that. Once I was ready to speak with him, he was informative, friendly and patient. Mike W. also gave me great customer service. Overall, everyone I came in contact with were friendly and helpful.

Our sales person was so professional and listen to what we needed. This was as a painless process. We are happy haven’t received our Mattress and box spring but it will be here soon. We will be back to get other bedroom furniture and mattress. Thank you from the Sowders family

Going in to the store, I already knew what I wanted. The staff was very friendly & efficient - zero hassle. I was in and out in under 15 minutes. Just the way I like it!

Great customer service!!

Kari was extremely helpful and very tolerate of my three girls Good amount of options for customers looking for bedroom sets along with mattresses

My experience at Ashley was great . Jeff was so nice . I had no pressure while shopping . Will recommend Ashley to friends and family . Look forward to doing business with you in the future . Thank you so much .

Sean was a great sales rep. He wasn't pushy. He answered all of our questions and the sale was quick.

Grea experience and great service

Service was great just disappointed that I spent thousands of dollars in the store and they still charged a delivery fee.

Renee was amazing in helping us pick out our new sofa. She helped us picture and arrange our living room to best showcase. Definitely will be coming back!

We had help from Jordan, he was very attentive and listened to all of our wants. He pointed out all the sofas that fit our needs and helped us navigate through the options each sofas provided. Very positive experience!

Pleasant experience. Let us explore without constantly up our butts

I was great customer service

Call Customer Service at Ashley' Furniture Blackwood NJ. Customer Service Was very unprofessional. (Mary I think that was her name) Did not CARE. Ask for the Manager. She would not put Him on the phone. Total mess had to call the police, electric company and Verizon. I had furniture delivered. The Company that was delivered the furniture. Tore down the wire on the house. The Trucking Company was easy to Deal with. STILL NO RESPONSE FROM ASHLEY'S FURNITURE . UNPROFESSIONAL .

Excellent customer service!! Highly recommend using Jordan G. for any purchases. My first time there he helped me out, explained all the info I needed but didn't push, didn't follow me around, he just let me explore and was always there when I had a question. Came back a few days later and saved major with free delivery! Can't wait for my new sectional to come. Will definitely be back!

I was greeted by a sales rep named Steve. He listened to my needs and we found a suitable bedroom set

Nice selection with no pressure from sales. Not to happy with delivery costs

Sales associate Mr Mark Feldman was extremely helpful and knowledgeable. Helped us find what we needed without any pressure. Great experience 👍

Mark was very knowledgeable and patient as we took a while to choose the right mattress for us. Would highly recommend him to anyone looking for a new mattress.

I enjoyed myself today at Ashley's furniture store Ms Kari was great today she helped me and my cousin today in the store she was wonderful and I will be coming back to your store again very soon to get my furniture that I purchased thank you and have a blessed day

Excellent customer service from Michael!!! He was helpful and knowledgeable about the product.

Love the selection, the prices, and you don't feel pressured for anything! Everyone is super helpful and knowledgeable.

Great furniture store, purchased in the past,always seem to have the perfect piece we're looking for at a fair price and salesperson Jordan the best.

Renee was very attentive and helpful. It was a very nice experience as a first time shopper at Ashley's!

Very friendly and helpful

Michael Ross our sales person was the best we have ever had. He helped us without harassing us and being up our butts like some previous sales people have been. We will be buying a complete bedroom set and living room set partially because of his assistance and the pieces we found. We were on the fence between your store and raymour and Flanagan but Michael's assistance made the difference.

Quick awesome easy shopping experience

Keri (I believe that was here name) was absolutely awesome!! I walked, let her know what I needed and she was very pleasant, easy to talk to and understood my needs.

Good service

We had the pleasure of dealing with the most knowledgeable, delightful sales consultant. Sean was great and we love our dining room set.

Jeff is a great asset to this establishment.

Staff very friendly

I am very indecisive when it comes to furniture shopping, but Rich was patient, and kind, and I got exactly what I wanted for my bedroom set. I also went to three other furniture stores and Ashley had the best quality furniture for the best deal.

After my furniture had been on lay-a-way the 2 end tables were no longer available. My rep was extremely accommodating and towards this situation and everything worked out well

Jeff the manager was knowledgeable, welcoming, and very helpful with our questions!

The sales woman Ada Romano was so.helpful an outstanding salesperson

Found what we were looking for and the associate was very helpful.

A pleasure dealing with Shawn.

Jordan was great!

Nice selection of furniture and friendly staff

Vincent was knowledgeable and respectful

Sean was absolutely great. His experience and knowledge is an asset to Ashley’s Furniture. Sean provided no pressure and answered any questions I asked.

Great experience! Vincent was very helpful and made the experience pain free. We will always choose to shop at Ashley!

Good service

Our sales lady was nice and friendly. She was very helpful and knew all details about the items we were shopping for! Thanks Nono !

Steve Alper was extremely helpful & knowledgeable! First time having a great experience shopping for furniture.

Great experience. Rich was wonderful.

Great Customer Service

We came here on a whim to look at sofas. The showroom had so many options, it really helped us nail down our preferred style, color, and material. Vincent helped us out, even moving furniture around the store so we could see how pieces of different sets look together! The prices are extremely reasonable here as well, especially for the mid-century modern style we were looking for. Went from browsing to sofas selected in an hour now all we need to do is make our purchase!

Mark was very patient and helpful. Once we told him the style of the furniture we were looking for he provided lots of options

Manager was very accommodating easy to talk to

So very happy once again. Recently had knee replacement surgery and wanted to purchase a new mattress. Ada the sales person who helped was wonderful. She asked the right questions and had me out of there in about 45 minutes. New mattress will hopefully be delivered today. Old mattress will be taken away.

Salesperson was very personable & knowledgeable & made our purchase easy

The salesman corrected the price on my kitchen set to sale amount. I appreciated that greatly.

Best service ever. My sales man STEVE was the best. So perferional, knowledgeable not at all pushed. Got exactly what I went in for. Thanks again Steve.

Store staff were very helpful and delivery was when expected and very professional. All in all a great experience.

I would definitely recommend this Ashly’s! The salesman was very nice and professional. We are enjoying our couch and dining room table set every day!

Very quick service

Great customer service and fast on time delivery!!!

Excellent service and took quality time with me ,, explained everything.. step by step

it was very expensive

Hey they came and delivered the couch i ordered quickly. Can't argue with that. The sales lady at the store was helpful as well.

We purchased a living room set and accent chair. We noticed that when you sat in Accent chair you sunk into the chair. We called the store they sent out service technicians found the trampoline support broke away from frame. They fixed it but it concerns me that a new piece of furniture wound do that I hope it stands up through the years

Helpful staff and great variety of options.

Maryjane & Laura were a pleasure to work with!

Recently bought some kitchen and family room furniture. Excellent experience with the sales folks. Customer service focused and very friendly. Pieces I purchase were top quality. Delivery was exactly as agreed and delivery folks were careful and polite! I’ve bought from them before and I’d buy from them again in a heart beat! Thank you

Will never ever purchase anything from this store

Great store n employees are so helpful

Disappointed with the quality of my mattress.

The Manager was so nice, friendly and helpful. Not to forget that he was also eye candy.

As far as in store and delivery experience by far excellent. However after delivery I realized a bolt was missing from my table. I have reached out to Ashley so many times I've lost count . Even though I bought the extended warranty I still can't seem to even get the 1 simple bolt that's missing . I will not purchase anything else from Ashley since their customer service is so awful .

Sales lady , Helpful, cordial, delivery punctual. Thank you

Mark our sales man was Fantastic! Knowledgeable, Friendly, Will definitely be back to pitch a coffee table I saw n beautiful accessories.

Sales rep was extremely helpful and knowledgeable

Vincent is the man, he made my whole transaction happen. You have a great employee.

Had a great experience at this location yesterday. My sales person was Reneé and she helped me find the perfect sectional couch for my home! Will definitely be back when I have a need for more furniture.

Excellent service and knowledgeable sales person. Delivery and set up was a great experience also. Thx

Nono was amazing! Definitely go see her!!

Michael was great!! No pressure and VERY helpful!!

Very helpful without being over solicitous.

Jeff is a great associate. I recommend anyone who goes there to ask for him. Very nice guy and made my visit feel more relaxed.

Michael R is terrific! He’s professional, friendly, knowledgeable and he’s Not a pressure salesman! Thanks for making our experience a great one Michael!!

Sean was great. Gave me clear and concise information about the pieces I was interestedin, left me alone to make my choice but was close by to answer any further questions. Great customer service from the front door to the back.

Jim was so easy to work with! Will buy from him again!!!

Excellent service ! Thank you Mike

Great experience. Renee and Jeffrey helped me out to get a nice deal on a piece of furniture.

No pressure sales, knew what we wanted. Mark the salesman wrote it up and off we went. Thanks

Steve was a great help

The service gentleman was very pleasing and helpful.

Very helpful

Very disappointed with the product it is failing apart at the seems and we have the insurance but it isn’t worth the paper it’s written on it’s a scam.

Thanks for your help Steve. He did a great job made us feel comfortable.

Our sales person Vincent was great! We got a deal on a floor model king size bedroom set. Disappointed we were not permitted to get the warranty. This was our third set of furniture we purchased from the same store.

I recommend Mark & Jim. They both were helpful during my process of buying a mattress and couch. I will definitely be back and always recommend Ashley in Turnersville!

Love the items in the store.

Nono was very nice and informative. The store was pleasant as well.

Spent $4000 for a coffee & end table, a power recliner and a chaise sofa. To say this is terrible furniture is being generous. I sold the recliner at a $1000 loss 6 months later. Unfortunately I’m stuck with the worst couch I’ve ever owned, or sat on for that matter. I don’t care what the reviews say, Ashley is awful quality and terribly uncomfortable

Wonderful and helpful staff and a beautiful store!!

Great selection. Mike was a big help in finding just what we were looking for!

Great service. Sean was our salesman, he was so knowledgeable and great to work with

Very patient and attentive

Kari was outstanding!

Kari our Sales Associate was very helpful, professional and accommodating to our needs. Great experience 👍

My husband and I were looking for a sofa for a room we are redoing in the house, we had Steve as our salesman and he was fantastic!

Everyone was very helpful

We had an excellent experience with Justin and will definitely keep him and the store on our short list when the house is completed

Very professional, helpful, and friendly. Great experience!

It was a pleasant experience. The staff was nice & good show room.

"Steve" was professional & very accommodating with helping me to find a sofa solution to my situation. He offered many options & will be following up with me in the next week or 2.

ADA Romano sales representative, very helpful with my purchase. Not pushing for the sale, took her time with me and helped with all the questions.

The experience was wonderful and our salesperson Sean of the Turnersville location was very helpful and professional.

We worked with Sean who really educated us on the mattresses and helped us pick out the perfect set that met our wants and budget!

Awesome efficient service and beautiful gallery 😊 our saleswoman made our experience so easy and we will be returning!

Ada was a great help to me.

Fast quick easy ty mark

Mark Feldman in the Turnersville location was wonderful!! Make sure you ask for him if you're looking to refurnish your home!!!

Great experience, very helpful. Big selection of furniture.

Background - It was my 75 year old mother and I shopping one evening as mom had already determined she wanted a set from another furniture company - Howard Hills it was already picked out from our visit 2 days prior. However after asking around at work for another recommendation Ashley Homestore was recommended as having a great selection and reasonable pricing. My mother was not interested but agreed to entertain the visit so she could make her actual purchase with the other company that weekend. The Service: Ms. Ada Romano was amazing! She greeted us with a smile upon entering the store and asked questions about what we were looking to purchase. The best part was Ada provided the level of support based on our answers, we wanted a specific sytle because again mom already knew what she wanted to purchase. Ada directed us to the section and let us chat, sit, recline and was close enough to pop over when we had questions and provide additional information on different options available. Ada was patient and she always spoke with both of us making mom feel seen and heard. Yes we did find something even better than what mom originally picked out and it was in stock rather than the 3 month wait for the other store or the in-stock option of the “wrong” color. The Products: There was a great selection, different fabrics, power vs manual, size and of course comfort level. It was a pleasure to see so many options that catered to so many different style tastes. All the items we liked were available and ready for delivery within - wait for it 3 days! We did go with the Ashley financing because it was a great rate 0% for 5 years and the application and approval was done within 5 minutes. I think it was actually quicker. The Result: We purchased the set and it was delivered within 3 days just as promised and setup was flawless. The furniture looks and feels amazing and was the perfect end to a great year for my mother.

Quick and courteous service. Thanks to Jordan!

Great experience!! Everyone was so nice. Love the sectional we got!!

Mark F. the store associate who helped us was awesome. He gave us recommendations and gave us insight on the protection plan as well. Very helpful.

Sean was very knowledgeable and not over bearing when we walked in the store. Would definitely recommend working with him for any future purchase.

Customer service in regard to replying to emails is horrendous. Cold day in hades if I purchase anything more from Washington TWP location

I was under a time constraint and everything was quick, easy and smooth.

Their quality of furniture is not worth the money u are better off spending more and going to Raymour . Will NEVER purchase thru the store or this company and will be contacting the BBB

Awesome salesperson

Some decent furniture, but I didn't find what I was looking for. Very helpful and attentive staff.

Excellent service! Quick financing! Friendly, warm, knowledgeable sales representative!

Friendly salespeople, good selection.

Great inventory to meet my needs at the right price

Love the furniture we chose but was never told of the exorbitant delivery charge until my card was in their hand. Was told they could and would do a partial delivery of the sectional, then after payment was completed, was told they could not.

Steve was so friendly and attentive.

Got a postcard in the mail from Ashley for 60 month special financing plus free local delivery " no minimum purchase required ". After placing the order the sales rep insisted we needed to spend $1,000 in order to get the free shipping. She checked with the manager and he said the same thing. It's only $70 so I let it slide, but I probably won't be shopping at Ashley again.

Very helpful and professional. Great selections to look at and sit on

I had exceptional help from a worker Named Michael. He explained everything about payments. And showed me the two pieces of furniture I wanted. Knew exactly where they where and if they came in others colors and the pricing ! Very nice man.

Very helpful

Our furniture came in and it's perfect. I would not have been able to do it without Ida. She made ordering and delivery easy. She was so helpful and friendly. I'll be going back to her soon for a bedroom set due to her amazing assistance. 👏

Steve was a new sales rep however went over and beyond to get me the answers I needed when he was unsure and the deal I was looking for. He is a Great asset to the company. Thank you Steve

Mike was wonderful! Spent alot of time with us and got us what we wanted at the price we wanted! Thank you

The experience was amazing, Jordan one of the costumers service representatives was outstanding. He was so helpful with everything and gave me the best advices. Thank you.

I was there for a short time I met a friendly salesman named Jordan. He was fantastic to help me immediately with both the items I was looking for, and the prices and the availability I left. They are very happy to top of the line person oh and I will be making a purchase tomorrow

The service was impeccable. Ida was on point and knew her products. The process was quick and easy.

Salesperson Renee was very helpful to me and my husband in finding the right furniture for our home. She was very professional and friendly.

Ralph was very knowledgeable and helpful. (Even with my dumb questions. LOL). Great salesperson.

Kari Tomeo is professional, knowledgeable, and friendly. I appreciated her answering all of my questions. She offers great customer service.

I stopped in to look at love seats and Sean was very helpful

Bought $5000+ worth of furniture here 5 years ago. We were talked into spending an additional $500 for the warranty that they are now not honoring. Turns out the manager and salesperson (Fran) lied to us about how the warranty works. We won't be going back here or any other Ashley store, ever again. Buyer beware!

Vincent was awesome to work with. Very easy process to get the perfect furniture for our new house.

Has a really nice experience. Richard was an amazing sales person!!! So much energy!! He went above and beyond for my daughter and I!! Thank you Richard!! Will be looking forward to more sales with you!!