Ashley Store Cherry Hill, NJ

Lisa helped us. She was amazing.. very helpful and Found us exactly what we wanted ❤️ thank you Lisa !!!!

I’m extremely disappointed with my experience purchasing an Ashley couch. Customers should beware that if you have the couch delivered to your home, you cannot return it. This was not made clear upfront, and it has caused a lot of frustration. Two weeks ago, I spoke with an Ashley representative who told me they would help me with returning the couch and that I would hear back within 48 hours. It has now been two weeks, and I still haven’t heard anything from them. Customer service has been terrible and not helpful overall. I’ve been told a lot of mixed and inconsistent information, which only made the situation more confusing. I’ve been on the phone with them twice now, and no one has been able to help or provide a solution. I will try reaching out again because this couch does not fit in my home at all, but this whole process has been exhausting. Unfortunately, based on this experience, I don’t see myself purchasing from Ashley again.

Your service was outstanding! Angel is a great asset to your company. He was professional, knowledgeable, attentive, and courteous. He answered all of our questions to our utmost satisfaction. We think he deserves a raise and a promotion! - Dr. Dominic and Dr. MaryAnn Diorio

Angel was great! He showed me all the sleigh bedroom sets that I am interested in. He was very thorough and showed me the details of every bedroom set so I could compare. Excellent salesperson!

Wonderful help from Danielle!

great experience and very friendly staff!

(Translated by Google) I bought a mattress and went back a few days later to ask for an exchange because I couldn't stand the back pain, but they refused. The salesperson needs to tell customers to buy a mattress cover when they purchase one. My experience was awful. (Original) Compre un mattress fui a los días que me lo cambiaran que no aguanto el dolor de espalda y no quisieron cambiarlo. El vendedor tiene que decirle a los clientes cuando van a comprar mattres que compren el cover mi experiencia orrible .

I bought a sofa and paid extra for the protection plan. A repair tech came out in September and said parts needed to be ordered. It is now mid-December, and nothing has been fixed despite repeated calls and follow-ups. Instead of repairing or replacing the sofa, Ashley tried to refund the insurance, claiming the sofa is no longer made. That is unacceptable. I did not pay for insurance to be ignored after months of delays. I have also been waiting over three weeks for a manager to contact me, and no one has bothered to follow up. Poor communication, zero accountability, and no resolution. I would not recommend Ashley Furniture.

Mike Smith is always great they are professional and on the ball

Very professional, expert salesmanship, great discounted extended Black Friday deal. Couldn't have asked for more.

Mattina is amazing at what she does, she worked very hard for me to help me find a new sectional. She is vey knowledgeable of what works in spaces and what doesn’t. I’m very happy with my experience

For mattress shopping, their selection was great and Vicky was a wonder to work with. Setting up the purchase and delivery was very simple. My only complaint was that when we asked if our mattress was an actual mattress or one that arrived in a roll and needed time to set, we were told it was a full mattress but it arrived in a roll and needed 24-72 hours to set come to shape. Luckily we had an earlier delivery so it came up a lot the first day but it took all 72 hours to get a comfortable nights sleep. Wouldve been nice to know ahead so that we could've kept our old mattress while it set.

Moulay was a very knowledgeable salesman and a pleasure to work with. He explained everything in a frank manner. We returned to Ashley to update our living room and dining room furniture. Excellent quality merchandise

Our sales woman was very courteous friendly and new her product. There was a sale going on which helped a bit. . I felt the delivery cost was high .

I love the items we purchased and had an EXCEPTIONAL experience with our salesperson Angel. His approach is helpful and patient, we never felt pressured. I would come back to Ashley just so he could be the salesperson. Thanks Angel!

Barb was insufferable. She pestered us during our whole visit, asking incessantly if we were ready to buy a couch that we were looking at. We explained to her, per her request, that we were torn between one of their floor model sofas and one we had seen at IKEA. She then said we should just by the IKEA one. Wouldn’t recommend this location, and if you do have to go; Do NOT talk to Barb.

Angel and Mullay were amazing. Extremely helping, kind and transparent

My husband and I just moved to Delaware to furnish our new home we just bought. I had seen a bedroom set online that I liked. No other store in Delaware had it in person on their show room floor to see except this location closest to us. We drove 1 hour last night to look at it. We liked it and decided to purchase it. Mo was super helpful and kind to us during this process. This store is huge and has a lot of inventory. We are very happy with the in store service, so I hope the delivery and setup service is just as good when we get everything next month.

Had Horrible experience came back to clarify my oder my sales rep didn't pay attention to what I needed the customer service rep was more helpful wouldn't be shopping there in the near future

Angel was patient and worked hard to find us the perfect furniture! Only work with Angel in Cherry Hill

Our sales associate Angel Dejesus at the Cherry Hill location did an amazing job helping us pick out and purchase our living room and dining room furniture..

Angel was amazing in helping me to find my furniture. He walked me through which peices worked best together, was up front about pricing and let me know the best deals. This is the second time my family has used him and he is THE BEST! I will always send referrals his way because of his excellent customer service.

Ive been with ashely for so many years for all my furniture and this by far has been the worst experience ever, i ordered a modern dining room table set and it came dirty, scratched up and furniture was chipped off, i sent the back and demanded for a replacement. 1 week later “new” furniture came in and i wanted to flip because why were these worse then the first ones, and the delivery people were so rude and being rough with the furniture and one guy hit my plant and almost broke the pot ,Its so unbelievable i ordered this piece on time and expected them to be perfect for thanksgiving for my family. NEVER EVER will i order from Ashely's again very disappointing

I have a great time picking up my new furniture. The sales person (Vicky) introduced herself, told me about the discount, pointed to the clearance section and give me the freedom to see everything in the store. Help me to move some pieces around to be sure that I can see my vision in the store.

I had a wonderful experience. I ended up with Angle as my salesman he was amazing and really went out of his way to find what I was looking for. I bought 4 pub size bar stools am still shopping for a living room set. Angle helped me measure sizes of sets , printed them out so I can decide which will work best . I will be back this weekend to place my order with him…

Great experience at Ashley Store. Always find great deals.

Went to Ashley to buy a table and chair set. Our Salesperson Angel went out of his way to help us find the perfect set. Highley recommend him , very helpful ! Thanks !

Probably one of the worst run businesses I've ever encountered. The sales people in the store are pleasant and knowledgeable, but outside of that, the customer service is worthless. The in-store warranty is a scam. Do not buy it. They'll tell you it covers a bunch of things but then when you try to make a claim, you cant get ahold of anyone for weeks. When you ask for their replies in writing so you have proof of what they're lying about, they tell you they can't send emails??? (After youve already emailed with them). Not worth the headache, shop elsewhere.

I had a horrible experience with Ashley's. The manager is very unprofessional and customer service needs to be addressed. I ordered a box spring, it took three deliveries for them to get it right. However, when we received it was damaged. When we tried to address it the manager had so many different versions of how to make it right. But never made it right and after a week of him not reaching out ; I called the store and still was not able to speak to him. They were happy to take our money but when things went wrong he dropped the ball. Ashley's need to understand without customers you would not be employed. Appreciate you're customers and make it right please and thank you

Danielle was great!!!!!

Had a great experience shopping for furniture today. Angel was very helpful in working within our budget and fulfilling all of our needs! Overall, would visit again :)

My experience at this store has been a nightmare. The salesman was excellent but the delivery and the prices and the management ain't been nothing but a big mix-up and every time I turn around and ask them to fix the problem...Every time I try to fix the problem..they make it worse...the problem multiplies and get worse. My $1000 order is now over $6000 with over charging, double charging and pending charges.. It suppose to on clearance and closing..and you can go almost anywhere and get Ashley furniture from other distributors... WHATEVER YOU DO DO NOT BUY ANYTHING FROM THE ASHLEY OUTLET CLEARANCE STORE in Maple Shade, NJ!!!

My husband and I purchased a few pieces for our home last year and just recently at the Ashley Store in Cherry Hill, NJ. On both occasions, Angel Dejesus assisted us with exceptional customer service!!

Perfect service, highly recommended. Angel helped me out

Bought a couch from this location during a Memorial Day sale. When I bought my couch, the promotion was it would come with a free espresso machine. They said it would get delivered in the mail 2-3 weeks after the couch. I was supposed to get a confirmation email from Best Buy saying the espresso machine was on its way. Never got it. Called the store and they said they sent an email to the distributor and said to check back in a week. Heard nothing. Called once more a week later and was told they would send another email to the distributor. Finally got a confirmation email from Best Buy that the espresso machine was being shipped, but I was not given access to the tracking information. 2 months after the couch was delivered, I got a call from a Philadelphia FedEx shipping center that they had a package for me that they were going to return to sender by the end of the day if I didn’t come pick it up. It was the espresso machine. They promised me a free espresso machine and instead of sending it to my address like a normal company would, they: 1. Forgot to send it 2. Didn’t respond to an email reminder for a week 3. Didn’t give me tracking information 4. Sent it to a totally different address (FedEx shipping center) 5. Never notified me of its arrival 6. Sent me the machine 2 months after my original purchase Terrible experience. They really tried everything in the book to not let me get this bottom-line espresso machine.

Vicky was a lot of help!

Terrible experience. Zero stars! Purchased dinette set with two chairs, and a recliner. Extremely overpriced delivery charge. Within a few weeks, dinette chairs are peeling, buckling, chunks out of leg. Store refuses to replace or refund, disputed charge with credit card. Complaints filed with NJ Attorney General and BBB too. Keep getting runaround, next step lawsuit!

The selection here is very good, but the business practices left a lot to be desired. After finding lower prices online, we were met with vague promises during negotiations. We paid for our order under the impression that the units would be delivered within two weeks. However, the paperwork revealed a delivery date nearly three months out, with a minimum delivery time of 45 days. Our salesperson, Zohab, seemed inexperienced and was unable to resolve the issue. Ultimately, we requested a refund and decided to shop elsewhere. Unfortunately, due to this experience and the delivery delays, I would not return. Our new sectional will be delivered in 4 days… thanks for a headache!

Angel was extremely helpful in our furniture buying process. He answered all of our questions, made it a smooth process, and made sure we got the best deal. Would definitely recommend asking for him!

Angel/ Ashley Cherryhill store - Angel was extremely knowledgeable about mattresses and the furniture at Ashley in general. He gave us time and space when we first came in. Didn’t crowd us. Wasn’t pushy. Gave his honest opinions when asked but didn’t try to push us towards anything we didn’t want. He made a mattress shopping experience a good one.

Angel was awesome, super friendly, knew his stuff, and made finding our perfect couch feel easy!

I was delivered a bed from Ashley two weeks ago and immediately after sleeping on it one night all of the supports were cracked and falling off. I called support and was told parts would be mailed and could take 7 weeks to arrive. However, they seemed sure it would be much faster. After calling for a week for updates, the parts have not even been mailed. I tried calling the store which was not helpful, and recalling the service line to make it clear our bed is dangerously broken. Our mattress is nearly about to collapse onto the ground and no one seemed concerned. When we called to return the entire thing we were told we were outside of the return window, for a broken bed that was broken night one. I will never use Ashley Furniture again and will warn others. I am extremely disappointed in the lack of concern or service.

Great experience with Angel, very helpful and explained every single detail to the tee.

Absolutely terrible customer service, put in a repair request for furniture purchased from this store on the 9th of June was told to send pictures. Never received a call back called on the 18th. No one even looked at the request yet and was told I would be called back in 72 hrs 9 days and nothing from the terrible store. I will never shop at ashley again we will go to anyone else.

If i could give no stars I would. We purchased our couch with the warranty. They have had to come out twice to fix the fabric ripping at the seams. Now they are refusing to fix it again even though the warranty is still valid. We have called the store manager and talked with several people and they are unable to help.

I strongly recommend avoiding this franchise. Beau Graves sold me a 5-year protection plan for $100 with the promise that if no claims were made, I could get my money back. When I requested the refund, I was told it would only be issued as store credit within their franchise. As an active duty military member now stationed elsewhere in the U.S., I can't use the store credit, and they refuse to offer a merchandise credit or send a check to my current address. Extremely disappointing experience and poor customer service.

We came in for a sleeper sofa and Angel was very helpful in helping us find and buy one. We had a great easy experience.

Purchased a couch a few years back that’s still under warranty but somehow the couple things we have going on is not covered. Of course right that’s how it works pay hundreds of dollars for a warranty and can’t use it. We will never buy another piece of furniture from Ashley F.

Outstanding and very helpful sales associate, enjoyed working her. They made the shopping experience special and plain less.

Mattina at the Cherry hill location was amazing. Her customer service was amazing. She went above and beyond to make sure I was satisfied. Everything went smooth and quick.

Angel is amazing from the time my husband and I walked in. Extremely helpful and very knowledgeable..

Look forward to working with Angel !

Our Sales associate and warehouse staff were super accommodating and went above and beyond to help my wife and I.

Dawna was awesome and found everything I needed for a bedroom in my house! Very personable and efficient. Would highly recommend Dawna at Ashley

Ashley in Cherry Hill was absolutely Great today.. Dawn was a huge help and kind. I would highly recommend for all your furniture needs.. So excited about our new leather sectional, it’s absolutely Gorgeous!!!

(Translated by Google) Excellent service (Original) Excelente servicio

My salesman was absolutely AMAZING knowledgeable patient and answered all of my questions. Everyone at the store is just wonderful and I will recommend Ashley furniture

We went there knowing what we looking for, to match other Ashley pieces. Spoke to salesman Angel on phone prior. When we went to store Angel was extremely helpful and knowledgeable about what we were looking for. He was a tremendous help in finding the right mattress also for the bed we were buying….again he was extremely knowledgeable and very pleasant. Great experience working with him!!!

Danielle is fantastic. She gives you the time to look around on your own. Ask questions and is very patient while your making big decisions.

Saleswoman was very knowledgeable, helpful and friendly. Would recommend Danielle to anyone looking to purchase new furniture.

Vicki was fantastic

Very nice salesman.

I went to Ashley on Tuesday, April 22nd, 2025 and met a saleswoman, Barbara who was very nice and accommodating. I was able to find what I wanted for my mother and make a deposit and purchase on Friday. I hv always found the sales rep very helpful and knowledgeable about the furniture products they sell. I would recommend Ashley over Raymour and Flanigan.

Store is clean and very spacious Customer Service courteous, kind, and very professional

So grateful to Dawna & Chris. Thank you so much for all your help and excellent customer service. You went up and beyond for us! Highly recommend.

If you ever come to this store, make sure you ask for Angel! Very personable and has helped my family with several deals

Sales Associate Angel at the Cherry Hill NJ location was very knowledgeable and patient. Helped me execute my purchase with the right decision for my home. Definitely be back for future purchases

Mr Jaghabreh was very pleasant treated us well and was very polite and friendly.

Our sals rep, AJ was very helpful and professional. Is was a very good experience

I want to give a huge thank you to Angel for his incredible help in selecting my soon to be new furniture! He took the time to understand my needs and was so patient throughout the process. Angel made me feel confident and happy with my choices, and I couldn't be more excited about my purchases that I am going to make . If you're looking for great service and support, I highly recommend asking for Angel!

Outstanding customer service, very accommodating and patient sales associates and payment center personnel. Cherry Hill office is the best Jim, Dawna, Kathy and Assoc Mgr Moulay. I would definitely recommend and return myself. My thanks to the team.

I have done business with Ashley Furniture Outlet in Cherry Hill in the past and I always have a pleasant experience and today's meeting wasn't any different. My family and I visited to purchase a matrress for our bedroom and the sales associate Danielle was awesome and very helpful, and makes it very easy to continue to do business with Ashley.

Excellent deals

Everyone was super nice and helpful.

Everyone was friendly and helpful.

Everything was great. The sales lady was fantastic. She explained everything I needed to know.

Very nice staff, especially Vicky. Great to work with.

Staff was friendly very helpful and getting me all the information I needed and I'm extremely pleased with the service

Great selection of furnishings and my sales person was super helpful. We recently purchased a sectional and love it so far

The young lady was very helpful As well as knowledgeable. Greatly appreciated....

I had a wonderful experience shopping with associate Angel. He listened to my needs and addressed my concerns. I highly recommend Ashley to anyone needing furniture of any kind.

AJ is probably the first and only sales person that was totally helpful without being aggressive. Most sales people we have dealt with were so over powering and really never helped us. AJ assisted us in every way possible. We will definitely we returning as soon as we decide which bedroom furniture suits our needs.

My mother Barbara and I were greeted very pleasently once thru the entrance by Danielle . She walked us along as she asked what our shopping interest were today . She carefully listend and inquired about a few more details . Danielle proceded to escort us along to where we most likey would locate our intrest of couches and recliners . She left us to our looking over the extra large space of products which was nice , it allowed us the time to be thorough with our check over the choices . She was timely with returning to see how our shopping was coming along which made our shopping at Ashley a fantastic time . Danielle service for us was very kind and caring with prompt service with a friendly smile and a great personality .

I was acknowledged upon entering the store and greeted by Vicki. She immediately informed me about available promotions, "free delivery", finance options available $50 gift card,etc. Made herself my sales associate but lmk that she would not follow me around but would be available for questions. When I was ready she was ready to complete the process. She was very pleasant to work with.

angel is the absolute best and very very helpful my second time visiting and definitely won't be the last

Very good service !

It was a pleasure to shop there

Best service and good quality.

Somehow, I always get what I need and at a great price. Pleasant service without being pushy. I love that.

Angel was very nice. He showed us options and explained everything to us.

Angel was super helpful and thorough in helping me purchase my couch

Grabbed an accent piece, cost competitive with Home Sense or TJ Maxx plus unique options comparatively.

Dawna was very professional, nice and helpful. Will look for Dawna for our next purchase. Thank you very much, Nancy and John

Angel was a great help with helping me and my husband pick the right sectional for our new home!

Angel was attentive to what we were looking for and VERY knowledgeable on all the different pieces of furniture we were looking to purchase. He was super patient as we tested out many different couches before finding the perfect one.

Angel was great! Can’t thank him enough for all his help. Even with his patience as we’re switching to different items we were looking for.

Angel was awesome, A real professional.

My husband and I are building a home and needed quite a bit of new furniture. We stopped in one Sunday afternoon and were greeted by Angel who was super knowledgeable and explained the layout of the store. He gave us plenty of time to look around the store as there is so much to see. We were really impressed with all of the options the store had. We kept in contact with him throughout the week and gathered a list of all the pieces we wanted to purchase and when we came back in the following Sunday he had a printout of everything we chose and walked us around so we could take a quick look over everything one more time. We also decided that day to purchase a mattress and Angel helped guide us to pick what would be the best for us. He was never pushy or too “salesy”. He made the process so smooth and seamless. Absolutely wonderful experience!

The guys were great, couldnt find what we wanted so Jay sent us to their other store to see AJ and he found us exactly what we were looking for!

Great service! Thank you Danielle!

Our sales lady was awesome! Vicky took care of us. This is our 4th time buying from Ashley and will be back if we need any more furniture.

Excellent customer service!

Barbara at the Cherry Hill store was GREAT!! She was so helpful and not pushy which makes it that much more pleasant to shop. It's difficult to enjoy shopping when you have a salesperson following you through out the store. Thank you

Associate Margaret was great. She helped me pick out a table that fit the decor of my house plus was able to find a sale that allowed me to purchase a nicer dining table than I anticipated.

Zero stars. New store manager does not put the customer first. Don't give people store credit, and then not allow them to use it the day of purchase. He is making us come back to pick up a small cart that we are buying from the showroom floor, that we could have easily walked out with right then and there. All because it was STORE CREDIT, which we earned for not using their warranty. RIDICULOUS! Shame on you!

Vicky was so helpful and kind! I am just starting to shop around for furniture so I wasn’t ready to make a final decision yet but she was so patient and did not push me at all! Gave me all details around pricing and financing and made it a wonderful shopping experience!

Margaret in the Cherry Hill store was amazing! She helped me pick furniture for a new home. She was so patient and made great suggestions.

Very helpful and courteous.

Margaret was great and prices are great

Great service from Danielle !!!! Great deal ! Thank you

Roco was exceptional all around! Made us feel really comfortable, and he was easy to talk to and was very patient with our indecisions and made sure we understood every detailed product differences and prices

Excellent service from Danielle.

My customer service rep was excellent.

The salemen Angel was very patient with us. We appreciate that a lot. We must have gone to 8 different stores. He also made the purchasing quick and easy!

Store had good selection and the salespeople weren't intrusive, just let us shop around. Good experience for a black friday.

Really nice and quick service. No complications and helped with everything

Good experience

I had a wonderful experience there. My salesman was very helpful. He knew exactly what I wanted and needed. His name was Angel at the Cherry Hill store.

Barbara, my sales rep was very courteous and helpful throughout the buying process. I'm very happy with the sofa & loveseat that I purchased and would recommend Ashley Furniture to anyone wanting to buy good quality furniture at very competitive prices.

Purchase was very easy and quick. Angel was an amazing help!

Had a great experience shopping with Angel on Black Friday

Vicky and Martha were exceptional!!!! Def recommend this location! We loved the experience and our dining room!

Rocco helped me pickbout my sofa , showed me the lay out of it as well

Professional, efficient and pleasant. Thank you!

Fabulous service

AJ was awesome! Did not pressure me, listened to what I was looking for, showed me several options. The dining room set I purchased is perfect ( for me). Looking forward to delivery as I was not in a rush to have it by Thanksgiving . This was a positive experience

Have had nothing but bad experiences with Ashley furniture. Just bought my second mattress from the cherry hill location in 10 years and it started sloping within the first few months I purchased it. I bought one of their “premium mattress” to prevent the same thing that happened to my first mattress, but that was not the case. Since I’m locked in to a 5 year financing, there is no getting out of it. Ashley furniture sends a 3rd party company to check your mattress and the technician will tell you everything you want to hear, then writes a report that is completely the opposite. I am over a decade in on bad mattresses from this place. I strongly recommend you buy your mattress from another place so you don’t have to go through the same problem. Their customer service simply just does not care once the mattress is in your home and makes you go through this never ending circle that does not resolve your problem, as I am now stuck with another terrible mattress that I “paid up” for their premium line

Best deal ever

Great experience. Showroom was beautiful. Everyone was so helpful and knowledgeable. We purchased a living room set and we will be back for our bedroom. Thanks Moulay for all your help.

Just left, after buying a couch. Mattina was outstanding. She was really knowledgeable and knew her stuff. Made the entire process really easy. Very pleased. Ask for her if you go in.

Ms.Menon helped me pick out the furniture set that I like her expertise was wonderful thank you so much for picking out the style that I wanted. I had a hard time choosing it, but she came through for me. Thank you so much. I’ll be referring my friends to come and see you at Ashley Furniture ..

Good service great sales man AJ

Angel was very helpful with helping me choose beds for my boys

We had a time today and it was a great time!! Sales rep AJ is the absolute best!!! Patient kind funny and knowledgeable!!

It’s always great going to Ashely’s in Cherry Hill.

I LOVE THIS STORE!!!!! I always find the best deals!!!!

Danielle is amazing!

Angel is a very helpful and knowledgeable about every product

Angel was very helpful and not at all pushy!!

Angel was such a big help and made the purchasing process smooth and effortless!

I took a friend to Ashley furniture cherry hill store and we were greeted by a very exceptionally nice sales person by the name Margret Riley she was amazing right from the start . I was very impressed with her customer service skills. She went above and beyond any sales person I ever met . After we left my friend wasn’t sure what she had picked out would fit her small Efficiency and we had to go back and change the order I thought it would be a problem. But Margaret was so nice about it . She took us through the whole store picking out things to make it work . She truly is an asset to your business. . And because of her I took my husband back to purchase some furniture for our self . And again she was amazing. She took the time to make sure we were happy with our purchases by helping us to pick out the perfect mattress I’m sure I drove her crazy but you wouldn't’’t know it she was so pleasant about the whole thing . From beginning to end . Very satisfied customer Anna Davis and Pete Johnson

Significant selection. Great pricing as well.

My husband and I had the absolute pleasure of working with Margaret when purchasing new furniture, she was incredible! From the start, Margaret took the time to listen to our preferences, offering thoughtful suggestions and guiding us toward choices that exceeded my expectations. She gave us space to look around and didn't pressure us just for the sale. Her knowledge of furniture styles, materials, and functionality was impressive, and her attention to detail was second to none. Margaret was always one step ahead, anticipating our needs and providing solutions before we even had to ask. Her dedication, professionalism, and warm personality made her a joy to work with. I couldn’t be happier with my furniture, and I highly recommend Margaret to anyone looking for a fantastic buying experience. She truly made it effortless!

Angel was a fantastic salesman. He was knowledgeable, helpful and listened to exactly what we were looking for. The process was quick and efficient. Thank you Angel for the support!

Top top top

Came in today looking for a couch and bedroom set. Margaret was so kind, helpful, and professional. She gave us great tips. I appreciate her excellent customer service

Good selection, reasonable prices

More like 3.5 stars due to Ashley’s quality and ease of payments and financing. That being said, I was told 2-3 weeks on my furniture. It’s been over two months with an empty apartment. I guess things can be worse but c’mon man. Always quality product at Ashley so it’s worth the wait, but its frustrating when they give you a time frame to get the sale and do not really care when it gets delivered, or at least it seems that way. All the folks over there are nice too, but the Delivery is extremely delayed.

Honestly can't say much. The recliner sold to us was defective. Luckily we bought insurance on it, however that isn't even being fixed after 2 tries. So we're waiting for that to be taken care of. The store says they can't do anything about it. It has to be done with services. So we can't even return the faulty EXPENSIVE piece sold to us and plus the insurance money that we paid are being wasted due to it not being fixed. We also ordered sofas and were told they'll be here mid Sept. It's Sept 25th, I called and now they'll be arriving at the store on Oct 21st. I have to keep calling to inquire about my furniture when I should be getting updates by the store regarding my orders. It's just frustrating to deal with this.

Angel is Awesome!

I visited Ashley hoping to take advantage of Labor Day sales to buy a sofa for my new place but left without making a purchase due to poor customer service. Upon entering, I wasn’t greeted, even though I saw an associate leave the front kiosk as I approached. As I continued to shop, two more associates walked by without offering assistance or even acknowledging me. However, these same associates gathered at the front to greet another couple who walked in. As someone with extensive retail experience, I understand when staff are busy, but this was not the case on Friday evening. The experience was disappointing and led me to take my business elsewhere.

Our salesman Angel was so helpful in showing us different options and explaining about the different fabrics. He didn’t rush us and wasn’t pushy with the sale. Great experience!

Wide varieties

Had a great experience at Ashley furniture today! We worked with Angel DeJesus and ended up purchasing so much great furniture for our new home. Angel helped us get the best deals and we left with a bedroom set and mattress and spent much less than we had expected to. He really listened to our plan and we sat together and outlined how we wanted the room to look. Angel had great ideas in terms of color/style and we left with exactly what we needed!

Angel was friendly, helpful and knowledge about the products he sold.

Barbara was very greeting and informative on what we were looking for. She was wonderful. Best regards, Robbin

It was comfortable and convenient

Talk to Mattina she will get you taken care of. Amazing customer service and just genuinely nice, which we could all use more of. Thank you, I will be back! ☺️

Danielle was EXCELLENT If I can I would leave her 10 Stars⭐

Angel was awesome and very helpful! He was very friendly and had excellent suggestions! Even pointed out details we didn’t think about while looking for the right couch!

I was at this store yesterday to purchase a dining room set and end tables. I worked with Angel. He was very helpful and very patient. Good salesman!

Ariel was wonderful. Loved that she took her time with us. Thank you.

Excellent Service!!!!! Kevin and Danielle went above the best service. I was 673 miles away and they Face timed me and I got my house full of furniture. Danielle took her time went through the store and she was very knowledgeable. Kevin was also extremely helpful. This is why we are returning customers and will continue to return. Ten plus stars

Angel is a great salesman and helped us out in finding the right furniture for our needs and price.

Everyone friendly and helpful from the time we walked in until the time we left happy with our purchase

Danielle was friendly and answered questions I had about a sectional I will be purchasing. The store has some lovely furnishings.

Great store! They had the sectional I saw online in the store for me to view in-person. Moulay was a great salesperson! So helpful and patient. He took his time to find multiple pricing configurations for my sectional. I highly recommend Moulay and the Ashley store in Cherry Hill!

My wife and I had a great experience working with Angel in the Ashley store in Cherry Hill. Angel was extremely helpful in explaining the various options we had for a new bed, explaining in detail the pros and cons of each option. He also ensured that we received the best possible discount. Angel was professional and a pleasure to deal with!

Very helpful staff, especially Danielle.

I was all through with Angel. So detailed and knows a lot. Very respectful and I feel so comfortable thought my transaction with him . Good sales man. I am happy with the leather set I bought and some wall art. He also took me round the whole store to make sure I was comfortable with my choices .

Margaret is a wonderful salesperson she actually listens to your concern very experienced and explains to the T.

I just had the best experience at Ashley furniture because of Angel. He went above and beyond to assist my spouse and I to find the perfect couch. He spend so much time rearranging various couches to show us all of our options. Never once did I feel rushed, pressured or overwhelmed during this process; which was my experience at other stores. I’m so happy with my purchase because of Angel’s help.

Angel was incredibly kind and helpful. He walked us through every single option until we were confident with our decision. I’m very happy with this purchase

Rocco was an excellent and informative salesperson. Thank you for your help.

I had a great experience and was very well pleased with your services and my purchase. Thank you so much.

Margaret, our sales person was Great!

Needed help ordering furniture and Mattina was so helpful! Listened to our concerns and quickly and efficiently helped us with the issues we were having so now my furniture is ordered! Next time I order from here I will definitely be asking for Mattina! She was fabulous! Greatly appreciate her help!

Excellent service , selection and pricing.

Our sales person was very helpful, he went above and beyond to help us as we were deciding on our purchase.

Always a pleasure working with the employees at Ashley. They do everything they can to work with you

Ariel and Margaret were great. They were very knowledgeable and attentive. They took great care of my needs.

Everything advertised for couches n love seats n sectionals. They are NOT in the show room. Why would I buy furniture site unseen. We were leaving. I saw clearance room. Found hardly nothing to choose from there too. But I did get a sectional. Not exactly what I wanted. But I can live w it. Esp for the price. Doubt for the rest of what I want and need, I am going somewhere else. Can't see ashley store hopping. When they are 30min to hour apart.

Our sales lady, Barbara was wonderful; spent a couple hours with her...bought three rooms of furniture. Very patient and knowledgeable.

(Translated by Google) Excellent customer service, delighted. (Original) Exelente servicio al cliente encantada.

We had a wonderful experience at Ashley Furniture. Barb was incredible to deal with. So much to choose from. Definitely recommend you go see her!!

Mr Alidrissi was very helpful, he was able to take my order quickly and help me find the right mattress, he was able to get all the financial arrangements started quickly and it was completed just as quickly. I don't think I was in the store more than 25 minutes... Thank you to all the gentlemen who helped me. Linda

We could not have been happier with our experience at Ashley Home in Cherry Hill. When we walked in, Vicky greeted us with a warm smile and her wonderful personality. We felt free to browse the entire store without feeling any pressure whatsoever, and we knew we could easily find Vicky for any additional information. We ended up purchasing several pieces of furniture for our new home, and we could not have done it without Vicky! She explained every detail of our purchase and delivery process so thoroughly, and really took the time to get to know us. She is the best! We also worked with Angel on a separate occasion to purchase our dresser and nightstands and he was wonderful! So kind and helpful and he made the process so simple in a no-pressure atmosphere. We can’t recommend this store enough!

Rocco was a true professional salesperson. He listened carefully to what we were looking for and took us to the right spot in the store. He was great to deal with.

Great shopping and buying experience. Barbara was the best, working with us, and explaining everything about the sofa and protection benefits. We’ll be back!

Ariel was professional and made my choice for a mattress very easy. It was a queen size that fit my budget perfectly. When you come here, make sure to ask for her.

Wonderful service, thank you !

Angel was outstanding in choosing furniture and was very thorough with the financing. Angel was professional and very knowledgable. I will be shopping at Ashley’s again! Thank you again Angel!

Margaret was wonderful. Showing me all my options!!!

We had awesome customer service from Angel and his manager. Happy with our purchase and are repeat customers

The store is conveniently located and Mattina was very helpful and a pleasure to deal with and the holiday sale pricing made my decision to purchase quite easy. Also, the items were delivered as promised by two men who were pleasant, professional, quick working and assembled the items quickly and accurately.

Great service.

Barb was very kind and didn't make us feel rushed or pressured to make a purchase on the spot.

Angel was awesome with helping me with my purchase

Great experience purchasing from Ashley! The salesperson was friendly, knowledgeable, And really made us feel relaxed during the whole process.

Margaret was our sales representative, she is extremely pleasant and very helpful. We had a very smooth and great experience. Thank you Margaret!

Danielle was awesome! Very knowledgeable with great customer service.

I bought a table and a sofa. I had a very good experience with Mrs. Bárbara, who served me very well. I felt very comfortable in the store. and the manager was very friendly and gave me a very good discount. 😊 thank you to the whole team. (by Deina Reis)

AJ was very pleasantly helpful and wasn’t pushy or overbearing. We found a great sale on a beautiful recliner sofa and AJ assisted us with our purchase. I appreciated being able to go in the store and knowing there was someone to help without feeling any pressure or someone following us around. Ashley furniture had a great variety to choose from and good quality furniture at affordable prices. There were a lot of good Memorial Day sales.

AJ was amazing as usual! He helped is find what we wanted and in our price range. This is why we always come back when we need furniture

Excellent experience from start to finish… Will definitely go back. Victoria my sales rep. and Keith went above and beyond to give me the advice and service needed. I’m sure they will do the same for you. Speak o Victoria today. Thanks

AJ was a friendly and awesome salesman! He is very efficient and made the furniture purchasing experience enjoyable! Thank you!

We were very pleased today when we came into Ashley to purchase a new chair. The salesman did not try to push over priced items our way, he went to exactly what we wanted & we can't wait for tomorrow's delivery. We would recommend Ashley in Cherry Hill.

Angel was very helpful and courteous

Helpful and quick!

Angel was the sales representative who assisted me with my purchase. He was professional, patient and did not place any pressure on my decisions. Excellent experience.

Barb was very helpful during our couch search, and went above and beyond to help us find the right fit.

I've been dealing with Ashley store for over 15 year's and always loved the service and Quility of the things I buy I'm so confident I don't get warranty if it's factory default they will replace it Angel he was wonderful and helped me a lot on my decision

Ashley is always so amazing. Great prices and customer service. We always get all of our furniture from them!!!

I Only shop at ashley furniture… great prices!! nice staff !!

Angel was incredibly helpful and patient. After we explained what furniture we were looking for, he showed us our options and detailed both the positives and negatives of each piece. Assuming the rest of the Ashley staff are as attentive as Angel, I highly recommend this store.

Ariel was very helpful

Magaret was very knowledgeable about the mattresses and help us make the right choice on our bedroom set. Will come back for sure

Our salesperson Angel was wonderful. He applied no pressure and was knowledgeable about the sets we were interested in. We got a great buy and we're very satisfied.

AJ was excellent! He was very professional, accommodating, collaborative, and friendly. I would definitely recommend someone to visit him at Ashley’s Furniture.

Danielle is such a beautiful and welcoming sale assistant. We always come back and request her. She is honest, doesn’t pressure you to make a purchase and she always wants to make Sure we are happy with our purchase.

Rocco made the experience a finding the right furniture set so easy for us!!! It was truly amazing!!!

My wife and I are looking for a new bed for when our addition is done, we visited the Cherry 🍒 Hill location and Vicky Hinson came to the rescue. Vicky explained the options for the bed we chose and can't wait to make our purchase through Vicky!

Lots of options and the friendliest staff. Barb was an absolute pleasure to work with!

AJ is the best.. good excellent service

Great experience They listen to my needs Angel was very helpful

Barbara from the Ashley Furniture in Cherry Hill was very pleasant and helpful

Rocco was amazing! Very knowledgeable, kind and helpful. Both my friend and I bought furniture from him last night. We would definitely buy from him in the future!

Always a go to place for me and I always find what I want or need.

Their salesperson, Barbara Graves, was professional and pleasant in working with my wife and me in our quest for a new living room set. She in short order helped us to find what we were looking for and got us a great price.

Best customer service!!! Love Sherri at Deptford location!!!

I have shopped here many times over the years and I always find great quality. Angel was super helpful while giving me space to look around. Found everything I needed with his help.

Barb was such an amazing help deciding on a new bed set.

The representative was very helpful and informative i love my mattress

Excellent service with massive selections,and we appreciate Angle for working with us. GREAT JOB!!🔥

Was not pressured by the salesperson. Was able to walk around and see what I liked.

The cherry location is huge the selection is breathtaking and beautifully appointed. We were greeted at the door by AJ A knowledgeable experienced salesman who helped us with our selection even rearranged the furniture to make sure we were able to make a good match he was patient, kind, and made sure we were satisfied with our purchase.

Excellent

AJ was amazing simple and easy very helpful and friendly made my experience wonderful.

I had a great buying experience! I recommend working Angel. He greeted me as soon as I walked in. He’s very knowledgeable and helpful! Made the whole process easy and hassle free and was very transparent about the pricing.

Great costumer service

Great experience. Angel was so helpful! I highly recommend this store.

They have a huge selection of different types of furniture from bed frames to wall art. Ashley's furniture is a HIT!! The prices are alittle steep but for good quality, I don't mind.....much lol.

Barbara was very pleasant

Mattina and Barb were so helpful and kind, really appreciate the excellent service!

Great service! Ask for Barbara Graves

Vicki was very helpful

My experience with Ashley furniture store in Cherry Hill was amazing!!!! I dealt with an associate named Angel he went above and beyond to accommodate my furniture request. This is what customer service looks like!

angel was extremely helpful and knowledgeable. Thanks to him. Ok will purchase all future furniture purchases at Ashley

Rocco was fantastic! Could not have gotten a better rep!

Very pleasant buying experience. Matina was knowledgeable and delightful. Store was clean and well displayed. Would highly recommend.

My wife and I shop at a Ashley store our help was Rocco very nice rep/furniture specialists

Barb showed us a variety of couch and recliner options. She was very friendly, professional and took time to answer all of our questions, in addition to demonstrating operations of same. Prices are good, especially when the discounts are applied. We have purchased from Ashley in the past and were very pleased with the products, service and service after the sale.

I had a great experience with Barbara Graves today at Ashley Homestore. She was very attentive and professional with my purchase of a kitchen set. She deserves a double commission with the help that she gave me today. I would highly recommend Barbara to any of my friends or relatives that come into Ashely, Cherry Hill. Thank you, Kathleen Dolce

My experience today was nothing but amazing. Aerial was very professional and provided excellent customer service both times I visited this location.

Ben was very helpful.

Angel was our salesman. He was excellent from start to finish with the purchase of our new living set. Definitely five ⭐️⭐️⭐️⭐️⭐️

Angel De Jesus was very informative and made our purchase experience today a pleasure. We will definitely return in the future to add more pieces to our collection. Thank you

After three days, you are not permitted to return anything. I spent roughly 7 thousand dollars on furniture at this store, which included bedroom furniture, and living room furniture. The couches for the living room didn’t fit right, and the wrong color was delivered. By the time 7 days had elapsed, the manager of the store was unable to honor the 30-day return policy that Ashley stores have in place online. He told me that his shop is privately owned and that it has a return policy that is 72 hours….72 hours? That is ridiculous. They do not honor Ashley’s store policy. I would recommend that you go to a different store, such as Bob's Furniture Store - customers are treated reasonably. At Ashley's, I will never make a purchase of any kind. I recommend you really think about buying anything at privately owned furniture stores. This 72 hour period is a scam.

Wonderful service! Reasonable prices. Was helped very quickly!

This location has one of the largest showrooms in the area. From the front door to the back door there are many settings to match your style.

Got 3 seated recliner sofa for a great deal on presidents day. Staff are very friendly. Barbara explained us very well about all types of recliners and their differences. Will definitely recommend my friends here.

Everyone was so professional, thank you.

Great

Martina Davies is awesome

Martina is very professional and helpful. She is willing to listen and help with all our questions and concerns.

Ariel was fantastic! Helped guide us for exactly what we were looking for while giving us space to shop. She was there with any questions we needed answered. Super friendly!

I want to preface by saying they have a fantastic sales team everyone in the store is super kind and very patient. I don't feel pressured to buy and everyone I've spoken with has been super upfront, helpful, and knowledgeable about products in their store. Here's the kick. I went to purchase a piece of wall art I had seen a couple weeks back and couldn't stop thinking about. Finally decided to spend the money. Made the purchase, and went around to the warehouse doors to have them load it into the trunk. About the size of a 65" TV, it was a full glass piece with no frame. Unfortunately, it was leaned on the wall on the short side (would never do this to a TV😂) and when they went to move it, it bent like a recurve bow (it was in bubble wrap). Long story short, the piece was mishandled and ended up shattering. I would otherwise give 5 stars to Ashley furniture, I just purchased furniture a month ago and had no problems, but after spending hundreds of dollars on something I was very excited to have on my wall, I was really disappointed in how everything played out going home with an empty vehicle. They said they have another at a different location so hopefully I arrives in one piece. Will update

Had an amazing experience. Ben went above and beyond and was so personable and friendly.

Our salesperson Mattina Davies was extremely helpful, listening to our needs and very knowledgeable and supportive. We’d rate her 10 in customer service.

David Reichner was a pleasure to work with. He made the ordering process so easy with his knowledge and professionalism. 5 stairs to an excellent salesperson.

Nice staff and great service

Had the pleasure of working with Angel. He helped pick out my bedroom set without pressureing to purchase. He worked on getting a better deal then what was online. Definitely recommend!!!

When you visit ask for angel best sales representative in there.

Amazing experience no pressure to buy very knowledgeable great customer service

Always nice customer service

Danielle was extremely helpful!! Very knowledgeable about the furniture in the store. She was very patient and did not mind walking the floor showing us different furniture items.

Salesperson very helpful

Mattina Davies was a wonderful sales lady. She was very patient and had excellent knowledge of what was in the store. She had good suggestions to share. She didn’t pressure us but had an upbeat personality. We felt she really cared about our satisfaction. We always shop at Ashley’s for all our furniture and Mattina helped make today’s shopping experience excellent.

I am very pleased with my sales experience 😊

Danielle is awesome and knows her business. Good experience!

Great!

Thank a lot for your help

I purchased several pieces of furniture today that I love! There was so much special attention given to me by Ashley staff that I felt unable to accurately express my gratitude. WIN WIN 🏆 🏆

Sales girl, Mattina, was super. She listened to what I said and took me to the best piece of furniture that I could afford. She didn't try to force me into something more expensive which I am glad for because I would have walked out and went somewhere else.

Sales Rep gets a 10/5 Stars. He was supper professional and a good listener. Thank you Moulay

Ashley is good quality and reasonable there are too many kinds of furniture Barbara is great person she is so helpful very special thanks to her

I have been a customer of Ashley for years.The salesperson I used to help me is no longer there he was great But I was able to meet someone just as good.My new sales lady is Mrs Vicky in cherry hill store I met as I was looking for my furniture she was straight to the point what was good and what wasn't and I loved that about her.Then I went back to purchase something else from her, She's a real diamond and If she's not I'll come back she's like family now to me and my daughter.So if your looking for honesty and not just a sale go see Mrs Vicky in the Cherry Hill location. Thanks Mrs Vicky for all you do. Our #1 Sales Person.

Ariel was such a huge help

I came into the cherry hill store and was greeted by Matina. She was absolutely AMAZING! She helped my find exactly what I was looking for and made the buying process smooth and extremely easy! Her customer service and professionalism is amazing!

I was astonished when a salesperson offered me a wheelchair. I’m old but not feeble. But other than that, he took care of our needs to but a desk.

Easy not pishy great selection.

Ariel was so friendly and helpful and has a perfect personality

Angel was excellent. Very patient and was very honest. Highly recommend him!

Ashley has such a great selection of furniture, with reasonable prices. Angel was AWESOME! He really went out of his way to make sure I got exact what I wanted, and he over explained everything and made sure I was happy with my decision. Will definitely be back!

Great customer service on the purchase, and they were very patient as my two toddlers ran around the place.

Sales person very polite and friendly understood the product asked co-workers questions when she did not know willing to get the answers

Angel's sales expertise and customer service was outstanding, anyone looking for furniture I would recommend to go to Ashley in Cherry Hill.

Excellent, Barbara my salesperson was excellent, very patient and helpful

Barbra was very friendly and professional

Great customer service sales floor people are really nice and helpful

Great service!!

Excellent customer service. Clean store and friendly staff. So many high quality items to choose from.

Wonderful experience. Made the whole buying experience very smooth.

The sales man was very helpful I would definitely recommend to family and friends

We had a wonderful experience purchasing a new mattress! Vicky was our sales agent, she was so nice and super helpful!! I would definitely recommend her to everyone! One of the best!

The sale representative was very helpful and professional

Deal of the Century!: made a visit to Ashley’s hoping to find an affordable accent cabinet and left with the deal of the century- a piece of furniture much larger - just as affordable and much more functional than I could have planned. Ben was so supportive and friendly, as was everyone in the store! I just love a great shopping experience; today it was at Ashley’s!

Angel was an excellent salesman! He gave me enough space whereas I could roam the entire store with ease!

Angel was so helpful and made sure I got the exact item I wanted! He was SO sincere and didn’t try to “sell me” on something expensive or extra. Angel was super knowledgeable about Ashley’s product offering and knew exactly which pieces were in the color I wanted! I would definitely go back. Overall, this was such an approachable experience to buying furniture and I’m really glad Angel was able to help me find what I needed, within my budget!

Angel was very good with helping me choose the right mattress. A+service .

They lied to me about when my furniture was coming as well as when I would get a call to get the date it would be available

I received a warm welcome when I walked in and after a brief explanation of the layout of store, the sales person allowed me space and time to browse and shop without feeling pressure. My sales person, Ben was very helpful in helping me find exactly what I was looking for and printed the details for a different item I was interested in. Overall I was very satisfied.

Vicky was nice and easy to work with; knowledgeable, pleasant, and friendly. We appreciate her working with us looking forward to visiting the store again. Thanks, Peggy & Norman

Barb was exceptional. Very easy to work with, friendly and knowledgeable

Sales rep was very patient and helpful, answered all my questions and provided an exceptional service. Very pleased.

Went in today and found the perfect dresser and not too pricey, Rocco helped me and he was great too. Definitely recommend going there.

Angel D. Was the absolute best! Each piece I brought he thoroughly went through it with me. From stitching of fabric to price and comfort! He was very informative and educated on any furniture I pointed to. Very patient! Like the first sentence, HE WAS THE ABSOLUTE BEST! Ask for him when you get there! But I do have to say the Ashley store team at this location makes you feel welcome and acknowledged. Thank you soooooooo much!

Even though I didn’t find what I was looking for, Bryan was very helpful and courteous. I will definitely return the next time I’m in need of any furniture.

Sales manager and salesperson were very knowledgeable of the product and a pleasure to deal with. They both took the time to show me the warranties and options of the seating I was purchasing

Ask for Angel he’s the best!

I was assisted by Angel from the Cherry Hill location. He was very knowledgeable, patience and answered all of my questions. Angel even followed up after the initial visit. I walked in not having any idea of what I needed and walked out feeling confident on how I’d complete my new space!

Bryan was so helpful and was an awesome salesman. I felt that he understood what I was looking for.

Excellent service from Danielle, who was the extremely helpful, patient, knowledgeable, and accommodating. I am so excited for the arrival of my beautiful living room and rec room furniture! Thank you!

My experience was amazing! Angel was so professional and helpful. He made my shopping experience so easy and fast

Mattina, was extremely help and very patience. Her expertise, skills and customer service were amazing 👏. I will 100% be returning for future purchases and will be recommending her to family and friends.

Ben and the rest of the staff there are great. Everyone is happy. And no pressure to buy. A+++++

David Reichner was a pleasure to work with. Very helpful over the phone and even better in person.

Salesman was very accommodating and understanding of our needs.

I had an excellent experience at Ashley Furniture. The sales person was very knowledgeable and informative. He was an absolute professional.. The finance person was awesome too.

Great experience my saleswoman Ariel was great at helping me pick out my dining set

My partner & I came into the store to look around as we are planing to move soon. Immediately we were greeted by the most amazing, kindhearted and patient woman, Miss Vicky; Whom also might I add, provided a FLAWLESS experience for us. From the start until the end of the transaction, she made sure we were 1000% certain with things and didn’t pressure us into accepting anything less than what we loved. It felt as if we were talking to a family member during the entire encounter. I would recommend Miss Vicky in this lifetime and the next as she embodies what it means to go above and beyond! Thank you to Miss Vicky and team for such an impeccable experience. We will DEFINITELY be retuning!

So good

We adore this location of Ashley Furniture. Ask for Angel - He really knows his stock and has a lot of patience!!

Heather is very talented and helpful. She will help you with your questions and willing to see you happy.

Barbara was a great salesperson. Very helpful and friendly.

Manager was extremely rude to me, questioning whether I was capable of buying anything. Prices were extremely high compared to any online stores. If you plan to get anything, at least ask them to match the price. Or better yet, buy elsewhere. Don't give them business.

Fantastic customer service. Mattina was amazing to work with. Great selection. Highly recommend coming to Ashley furniture!!

The Ashley Sales Team is very good. My Salesmam was Ben and he was very helpful and gave good information regarding the items I was looking to purchase.

Very helpful and friendly.

Sales representative was great to work with!

Ben was great. Was there to answer questions without hovering or harassing. That is huge for us. Furniture selection proved to be large but not overwhelming. Great selection. Looking forward to delivery.

Angel was very informative and personal. Great experience

Wonderful sales people and super fast delivery. The furniture is high quality at a fair price.

Sales person Angel was very nice and very professional. Good job Angel definitely I will purchase my couch from you.thank you very much

Horrible customer service.

So much to choose from at Ashley. The salesperson, Angel was very helpful and patient

Learn from my mistake and never accept an incomplete couch from Ashley. The couch was delivered missing the chaise’s back cushion, which the 3rd party delivery technician noted and called customer service for a replacement. Ashley does not provide email confirmations or estimated delivery times for replacement parts so I called in for updates and waited and wondered when the cushion would arrive. Let it be known that your replacement cushion will come in 2 boxes - stuffing and separate cushion covers - which you get to put together yourself. 4 phone calls later you will still have an incomplete product but making full payments.

Simple and easy to shop and buy. Great customer service.

Awesome selection of products and very professional staff.

Quick and easy

Very friendly and helpful.

Dave was super helpful!!

Angel did a fantastic job showing us the things that we were interested in without the hard sell We will definitely look for Angel next time we are in the market for furniture

Staff was very helpful and purchase was completed quickly.

Barb Graves was so warm and welcoming!

Had such a wonderful experience this week. The sales associate, Angel, was unbelievably knowledgeable, kind, patient, and funny! He rolled with all the punches we threw at him and was looking out for my best interest. The associate who took my payment, Collin, was also an absolute gem- personable, warm, polite, and so friendly. They made a big purchase feel much more comfortable!

From the time I walked in the store, until the time I left, it was an enjoyable experience. I was free to browse around the store without a sales person hounding me. But she made it known that she would be available when needed…which she was. She was very helpful.

Great experience. Our salesperson Martina Davies was very knowledgeable and took the time to answer all questions and explained all purchase options.

Angel was super helpful and friendly! He made sure we got what we wanted and within our budget.

Everything looks spectacular. It was wonderful to visit the store. Barbara is very kind

Ben the salesman is a real jerk.Laughing because we were dealing with issues of their poor repair service and junk furniture.Still waiting on replacement hutch,correct glass holders and for them to look at the worst made chair furniture.Botyom line junk furniture and poor attituded

Great Service

Danielle is always welcoming and helpful! There is never any pressure to purchase which is why we always come back and buy from her ! Top notch sales woman !

It was a great experience. Great customer service 👏. I was happy to spend my money.

Good Customer service

Very helpful staff reasonable prices.

Kind, considerate professional. Very nice helpful. They found what we wanted size and color.

Very helpful and knowledgeable salesman.

Ariel was fantastic!! She helped me understand all my options as a first time buyer and made the process easy and quick! Overall 10/10 experience!!

I have shopped at Ashley furniture and bought my 2 bedroom sets from them. I am happy with their quality and the ease of shopping with your sales people Danielle my salesperson has always went out of her way to help me. She is courteous and knowledgeable of the merchandise.

Ask for angel dejesus

Vicky was very helpful and nice!

This is a beautiful store with so much to see. Barbara was so great and helped us make choices. So happy we drove here.

Meeting was very helpful and pleasant!

(Translated by Google) Excellent attention Vicky treated us like family, 100% recommended (Original) Excelentes atenciones Vicky nos trató como familia, recomendado 100%

Great help!

The salesperson Danielle was very welcoming and knowledgeable. Very pleased with my visit.

The best most helpful staff. I will recommend this store to everyone.

Si was helpful and informative.

Sales people were great and very accommodating

We were in the early stages of shopping for a sofa. Our sales woman was informative but also gave us our space to shop. Which I appreciate since my husband has public anxiety. It can be hard for him to go out in public.

Excellent service

Where do I start , I ran to ashley furniture after work just on a whim . Ended up getting a beautiful living room set and dining table with chairs and I’m so pleased . Ben who helped me was amazing ! He went above and beyond helping me ,giving me ideas and options and I got a great deal on top of that . What an experience. So many beautiful choices and knowledgeable sales people . If your looking for beautiful furniture at great prices go to Ashley Furniture and please see Ben ! Thank you so much !

Danielle was amazing. Great experience 😊

Friendly and easy. I will recommend my friends. Thank you!

Angel was very helpful and knowledgeable. Pleasant experience

Danielle was very pleasant and attentive from the moment we walked in. I was with my 89 year old mother and she was so patient and absolutely listened to her needs. My mom usually takes a very long time to make a decision, but with Danielle's help we purchased a sofa within a half hour. This is our third purchase from your store at this location and we always leave very satisfied. Thank you.

Angel was great! He was incredibly knowledgeable and very helpful.

It was very helpful, more than I thought it would be. I will definitely shop there again. My salesperson was excellent. Thank you!

Vicky was excellent! Will go here again!

If you purchase furniture at Ashley Furniture in Cherry Hill, do not purchase the warranty. Deceptive business practices are used to encourage you to buy the warranty, but when it's time to use it, there's a problem. The sales agent continuously bugged me about purchasing this warranty because my dresser has mirrors at the bottom. He said, "If you have any problems with this dresser, we will replace it." Lies! I noticed very fine scratches all over the top of the dresser. Ashley Furniture sent an incompetent repair person to my home who ruined my dresser by applying an uneven coat of paint that bubbled up. It looks horrible! Now my dresser has to taken to their warehouse for 10-15 business days. Hello?! Where are my clothes supposed to go? Then, the repairman used an extremely strong paint spray that could send anyone with lung issues to the hospital. He left the top of my dresser wrapped in plastic and told me that he didn't know when my dresser would be repaired. He obviously was unskilled because he had to keep going to his truck as if he were trying to figure out what to do. Then he called someone for assistance telling them that the paint bubbled up on my dresser. The warranty company had the nerve to try to offer me the warranty money back as a store credit instead of fixing my dresser. Are you crazy? My dresser looked better before this man showed up. The customer service is lacking, and when I tried to speak to a manager at the Cherry Hill location about how their agent deceived me into buying this warranty, a manager is never available. I will never shop at Ashley Furniture again! They had the nerve to send me a pre approval for a credit card. Go kick rocks!

Angel went above and beyond to find us our perfect sofa and loveseat. He made sure to us every option possible that fit our criteria and that would fit our space comfortably. We’ll definitely be back!

Our sales person, Vicky was extremely helpful picking our furniture for my in-laws. I would highly recommend this Ashley’s.

First time shopping was rewarding Helpful and courteous staff Will definitely buy again.

(Translated by Google) I had a very pleasant experience, I want to thank Mr. ANGEL for his great help and kindness, many blessings 🙏 I recommend that you ask for him whenever you go. (Original) Tuve una experiencia muy agradable, le quiero dar las Gracias al señor ANGEL por su gran ayuda y amabilidad muchas bendiciones 🙏 Les recomiendo que siempre que vayan pregunten por el.

I enjoyed doing business with Ashley the staff there was very pleasant, helpful. Miss Barbara Graves is the one that helped me picked out my dining room, set such a pleasant person and took the time to listen to what I'm looking for as well as Dave Richner is another sales rep was excellent and because of him I'm coming back to pick up my living room set which I was going to Raymour Flanigan but I will be back to purchase my living room set

Ben was very helpful. Gave me space to look around on my own and there when I had questions. Will definitely return.

So reasonably priced, and Mattina was so helpful and patient with us!

Lots of good furniture at great discounts. Got a great deal.

Angel from the Cherry Hill store gave me great service. Walked around the whole store with me stopping at each couch that fit the description that I was looking for. Very good customer service all around. Would recommend to anyone.

Ben Hamilton, our sales representative at the Cherry Hill location was very professional, patient, and well versed in the products. He went above and beyond while explaining the products, to include researching online the details to fit our requirements.

Vicky was very Friendly and knowledgeable about the products that I was Interested in !! She was great !!! I will definitely go back to her again !

Sales people were very friendly and helpful in my search for the right furniture piece. Thank you for a pleasant experience.

5 stars to the guy that helped me

Danielle Menon was very helpful and very polite she answered all our questions. Highly recommend.

Barbara and the staff at Ashley made this the easiest furniture buying experience I have ever made. No pressure, very knowledgeable on the products she is selling and all the great features for each piece.

Angel DeJesus was extremely knowledgeable and professional. What a pleasure doing business at Ashley's .

My sale person was very helpful and professional. She made it possible for me to make the purchase a lit easier. She's a professional and I'm great full that she was at the front when I walked in.

The associate Danielle helped me pick out the perfect couch and cocktail table. Showed her pictures of the room and she perfectly matched things, made great suggestions, and gave me a great deal.

Great customer service, reasonable prices Mr. Angel was an excellent sales person he took time to help me find the right furniture to fit in my small apartment. Thank you Mr. Angel.

Ariel was amazing. Made the experience easy and pleasant.

Huge selection and really friendly staff. Shoutout to Angel for helping us find the perfect sectional

I had a very great time looking for my mattress for my home. The sales associate was phenomenal very helpful and very nice.

Ben our Salesman was excellent. No hassle and knows the products. We walked out with a sofa and loveseat at great prices. Store is well laid out and plenty to see.

(Translated by Google) Excellent service from Mr. Angel. (Original) Excelente servicio de parte del Señor Angel.

Tina is a wonderful sales associate and Mike is a great manager. Both of them are a pleasure to work with and we are happy with our purchases.

Loved the inventory and more importantly, loved that so much of it was available and in stock. Ben H. was so helpful without being pushy….I will definitely be back to work with him at this location.

Vicki was Warm positive and very knowledgeable

Great service and a great source of information on the furniture I was interested in Ben did a outstanding job. Thank you

Very happy with my purchase

Ariel did an awesome job. She was patient with us and offer us some options in the areas we were looking for and ultimate belief is find a couch. She's great deserves a raise.

Angel was wonderful and very helpful I will recommend him. Very polite and friendly! I give him a 10

Angel was so nice and very helpful! What a wonderful salesman. He was very patient and not pushy at all.

Sales reps are Very Professional, prices are very reasonable

Mouley was very helpful, I told him what I was there for and he did the rest

Manager was very helpful and kind!

Lovely storeroom!! The employees are super helpful and kind, and we're very excited to get our new couch delivered!

Great customer service all around - from when you walk in until you leave, including phone calls in between . Saif was great to work with. Looking forward to many years of family dinners in our new dining room!

Ben was very nice and knowledgeable. He did a great job helping us find the perfect sofa for our living room.

We had the pleasure of working with Mattina from start to finish for our living room purchase. She was very kind and professional when she greeted us, and answered all our questions promptly. We were very happy with our purchase and wanted to recognize Mattina for her efforts. The store was well kept and had a large variety to choose from with reasonable prices.

Very clean, very neat store; super friendly staff, not pushy. They listened to me saying I wasn’t buying today I just wanted to explore, they left me alone and let me roam. Checked in occasionally to see how it was going but nothing of the pressing, ‘decide now’ salespeople you may encounter elsewhere. Very pleasant experience.

Great staff assistance, large supply

Angel was great and was able to find me exactly what I wanted with a quick and seamless delivery.

Got my new recliner. Happy Birthday to me. Can not unload my current super clean sofa or I would buy new sofa..

The delivery person was on time professional and fast Thank you

MS. B. Graves were very professional and caring.

Tiffany, our salesperson was very friendly knowledgeable and accommodating. We were surprised by the affordable selections and will be back to make an additional purchase soon.

Very polite and very helpful in selecting my purchase, fare price with no interest added.

Went into Ashley's for the first time and I was impressed with the beautiful items on display there was so much unique things I wanted all I will definitely be purchasing more from here as the prices are good.

Excellent Customer Service from Barbara aka Abigail as nicknamed by my 10 year old 😍

Always a pleasure shopping here for furniture .We've shopped here for a while now and have always been taken care of

Ben Hamilton was very kind and helpful. The entire experience was wonderful.

Great deal on my purchase, but my sales rep Saif had to help other sales rep with their customers which caused me to wait a long time, and the actual payment part was frustrating because their system doesn't recognize (Washington) DC as being a state for billing purposes SMH Let's hope delivery goes smoothly!

We were very pleased with the big selection of quality choices, and impressed with the service provided by our salesperson Ariel.

So happy with my experience at Ashley Furniture! Tiffany helped us with our entire process and was incredibly helpful. The delivery was quick & efficient!

Barbara was a delight and went the extra mile to make sure we found what we were looking for.

Ben was the BEST. Super friendly, helpful, funny and informative. Got me everything I wanted. When I wanted it. Thanks Ben!!!

Mattina is awesome!! She was knowledgeable, helpful and not pushy at all she stayed late to get everything put together for our purchase.

We had a super nice and great experience here. Shaif brother thank you so much for helping and finding our home furniture. We heartly appreciate all your generosity and all the help towards finding the best furniture and mattress in the store. Manager and staff is very kind. Highly recommend Ashley furniture! Renu Nilesh Patwa

The best experience with Barbara.

The representatives were helpful and not overwhelming. The showroom is enormous. I highly recommend for mattresses and sectionals.

Mattina helped me with my purchase and treated me as if I was one of her own. She took time to get to know me personally, my space, and was transparent and commutative. She worked with me, heard my styles, and met me with what would work best for the space. She was fantastic and I recommend her to anyone looking for furniture. Very pleased with my purchase.