Ashley Store Delran, NJ
Ashley Store
Store hours
Open today: 09:30 AM - 09:00 PM
About Ashley
The Ashley Store in Delran, NJ represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Delran, NJ is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
What our customers say
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I was very surprised by the treatment Chris gave me, and the quality and price of my purchase. Thank you Ashley, and I’ll see you all soon. 🥰
Chris and Connor from the Delran store provided the best customer service I've ever experienced in my 32 years of buying furniture. I'm very pleased with my purchase and experience. Loletha
When taking my granddaughter to Funzilla in Delran NJ I happened upon an Ashley furniture store. I’m so happy that I decided to pop inside and have a look around as I am trying to furnish an entire apartment. I was greeted from the door to feel welcomed. I like that after the greeting, I was allowed to walk around the store without the sales person following me, however, I like the fact that he was always available when I had a question. He was very professional and yet very friendly. Of course the store was clean and inviting. I was able to look around on my own to see what I like and to make my purchases, in other words get in and get out. Ashley furniture store is my go to store now when searching for not only large furniture items. I’ll be back for lamps, pictures and other accessories that makes your living space complete. My sincere, thank you to the manager of the store as he was my sales person. Banita
Andy was absolutely amazing. Explained how it works perfectly and informed me of who, what, where, how, and why to every step of the process. 10/5 !!
Connor was patient and thorough. The rest of the staff were also very helpful! Great experience!!
Good experience, sales lady was very nice and helpful.
Friendly and very helpful without being too pushy!
The salesman was very knowledgeable and very helpful my wife and I were very happy we got exactly what we wanted
I bought a dining table with four chairs and a bench. The delivery was scheduled for Friday, June 14, 2024, between 8 AM and 11 AM, but they arrived 50 minutes late without the courtesy of calling to inform me of the delay. I left for work at 11 AM, and my son received the delivery. When I came home that night, I noticed that the chairs were light brown while the table and bench were dark brown. Whereas I had purchased the set in light brown. The very next day, I visited the store to complain about the issue. They asked me to contact Ashley's main number. As per their request, I submitted several pictures to show the color difference, but they refuse to acknowledge that there is an error. I now have to visit the store again, and I am still going back and forth to resolve the issue. It's been a frustrating experience.
Staff very helpful and knowledgeable, lets you shop and walk around without a salesman bugging you
Chris was our associate and he was very helpful! Will be a continuing customer.
Chris and Andy were excellent sales representatives…They were courteous, helpful, patient and very knowledgeable. They are definitely an asset to your organization. I would shop there again. Thank you guys for a pleasant experience!
The team was very helpful the salesman, the manager and the finance lady. I would recommend the Ashley store to all my friends and family.
WE went to the store and met Aaron the store manager. He was very patient and pleasant with us. We end up buying what we thought we will just take a look.
We walked into Delran Ashley, and were greeted by Connor Eagan, he asked what we were looking for, directed us to the recliners we looked and tried out a few decided and with in 20 minutes we made our purchase.Great service from all involved.
I went to Ashley and a gentleman name Chris Eiler met me at the door so nice,I was looking for a counter top table and he help me I told him I saw one on line he pull it up with a pleasant smile he gave me the time frame and the cost,so helpful what a nice guy. Thanks Chris and change the a in my name to Nettie okay Thanks again
This is the second time to purchase from this store.Best customer service,excellent assistance from connor and the crew at the front desk.I will came back again
Connor was very helpful with the purchase of our Maggie furniture
Pleasant people , not at all pushy helps you find deals and options .
Everyone at the store took very good care of us in making sure we got exactly what we were looking for.
Purchase was good, hope the delivery is as good as purchasing
Overall great experience and expertise by Chris!
great service always goes above and beyond
I am planning a return visit!
Great deals and prices!!! They are very friendly and willing to help with any questions!!! Ask for Chris or Crystal!
Friendly and helpful and respectful
Ask for Aaron - excellent customer service
Gabe was a great help today! Very knowledgeable!
The first experience was a welcoming and informative experience. Both sales representatives Mr Edwards and Mr Egan patiently worked together to supply me with all the facts needed in order to make a sound decision prior to scheduling a purchase. I definitely recommend the team at the Delran location. 🙏
Aaron was GREAT!! He was very helpful with making our sectional selection. Thank you so much
Staff on a Sunday morning were extremely helpful and courteous.
Gabe was very helpful. We got exactly what we wanted.
Amazing experience, the manager A-aron and the front desk staff were extremely helpful and speedy. Really happy with my purchase today! ☆☆☆☆☆
Everyone is so pleasant! Connor was super helpful! Highly recommend Ashley Homestore in Delran.
My experience was good until i paid my money after they told me everything was in warehouse to find out they didn’t hv my order i was upset an requested a refund Thanks for NOT PAYING ATTENTION
I purchased two living room , end table lamps. The shopping experience envolved three people .Everyone, including the stock room ( manager ? ) conducted themselves professionally. All were friendly , polite and helpful .I would recommend the store to anyone .George Bobb
We stopped into the Delran store to shop for bedroom furniture and Connor helped us out with our questions - he was super helpful and extremely knowledgeable about the various pieces we were interested in.
They are very helpful very nice people. Which made me come back again.
We found the worker to be Helpful.
All good, very good helpful sales team!
Wonderful experience again at Ashley. Gabe was so nice. Very knowledgeable. I have furnished 3 of my rooms so far and they look amazing!
We’ve never had an unpleasant experience at this Ashley’s location and this was our best visit yet. Cody (and the rest of the team) was great!
Matt my salesperson was great! He was friendly, attentive and helpful.
Excellent customer service. Chris took care of us very professionally and made us feel like family. I will definitely go back in the near future.
Gabe is a good seller. He helped us with all our order. 100% recommend
Wendy helped me find the perfect couch based on my specific needs. She really talked to me about what I needed, and helped me find the exact fit. Wendy really understood that this was a big investment for me, and provided authentic input to help me make my decision. It was a wonderful experience. Thank you, Wendy!
Connor greeted us as we entered store and spent time with us as we decided upon a purchase. Never felt pressured. First time in store and we were impressed with the amount of furniture and the layout. Will definitely return.
John marsh was very helpful. Got our couch picked out with great pricing/financing, easy checkout and will be delivered under 7 days
Connor was my sales associate . He was kind, patient, and very helpful. He is the reason came back to the store t make my purchase. He gave me room to think and was not pushy.
Great Service
Connor was very helpful
My salesman Connor was great. Very patient while my husband and I searched the different selections of beds. He was very knowledgeable and was able to clearly advise us on mattresses and frames so my husband and I could make our decision.
Very helpful.
Nice
John was our sakes person but Matthews was awesome has well. Took his time to help John and he again was awesome. Great experience with both John and Matthew
I went to this store to purchase two recliners-one was on sale with the Scratch Off Card program, the other was regular price. One recliner with Scratch Off deal was $449. After the scratch Off, I received the No Sales Tax Discount which reduced the price to $421. The clerk was a trainee who did her best but she needed help a few times. They wanted to do two separate transactions which was fine. On the above transaction, delivery was $69. So after adding up everything-the $449 minus $31 (sales tax) plus the $69-the price would be $487. However, after the trainee asked Aaron for help, the total was $523. When I asked for an explanation I was told they had to tax the delivery fee which is fine but should have been $4.90 not $36. Again, I asked for an explanation and I was told they had to charge tax on the item even though I had a No Sales Tax discount. Now, maybe I just didn't understand but they either couldn't or wouldn't provide an acceptable explanantion. In fact, one of them had a condesending attitude towards me. I finally said that this wasn't worth it and walked away with nothing but aggravation. So very poor customer service was given and I don't think I'll be back. I appreciate the response-please tell where to text or who to call. Please tell me who to call or text................
Our sales person Gabe was courteous and very knowledgeable. It was a pleasant experience.
(Translated by Google) It was very good, we had great service. (Original) Foi muito bom, tivemos um ótimo atendimento.
Great atmosphere with friendly and helpful staff.
Matt and Eva were welcoming and kind. They were extremely helpful and helped us with every question we had concerning both mattresses and sectional sofas. We will be returning.
Showroom is very clean. Staff are very helpful. Great deals on a wide variety of furniture.
The salesman Gabriel is very attentive!
Our experience with our salesman Matthew Was very pleasant. He answered all our questions and was very helpful and friendly.
My experience was satisfactory
Excellent customer service.
Very pleasant and thorough experience!
The salesperson was super attentive without being pushy. Answered all questions and went above and beyond to get us the best deal.
Very pleasant was quick got what I want was in stock will have in a week👍👍👍
Aaron helped us and got us a great deal on a three person couch and was very friendly and knowledgeable. I definitely recommend this Ashley furniture!
Loretta was very helpful and patient. Great customer service
Very friendly staff and very knowledgeable about the furniture
Shopping here was such a wonderful experience. My salesperson Ali was so helpful. I would definitely recommend this location to anyone who is in the market for furniture.
The staff at Ashley in Delran, NJ were not only helpful, but genuinely pleasant to be around. Especially Loretta!! Not every store can claim that. Please allow me to recommend Ashley in Delran to you if you are shopping for furniture.
Very courteous service
Great customer service Gabriel 👍
The sales associate/ manager was extremely helpful and customer focused once I narrowed my search. I appreciate that I was giving the opportunity to browse through the store with feeling I was being pressured. I'm really enjoying my new console Love Seat. My only request would be for the weight capacity ratingd for furniture to be a standard part of the information available. I am a X4 returning customer to Ashley Furniture ( different location). The quality of the furniture is much better than most competitors in the area.
Fantastic!!!
Nice clean store, good service, pleasant staf. I recommend it to friends.
Great selection and very helpful sales staff.
The best experience buying furniture. I purchased a sectional Sofa that I love. Would definatly shop Ashley in Delran again.
Matthew greeted me with a great big warm smile immediately entering the store. He was a pleasant surprise to my casual walk-in. There were many suggestions made to payment options, he also provided two sets of measurements for me for a bedroom set I inquired about. I was very pleased with our conversation, he kept everything professional and interesting. I will definitely be returning to the store for him to process my requests when I’m ready to order. Thank you Matthew for the wonderful experience at Ashley’s in Delran!
Friendly staff
Excellent customer service.
The staff knows their stuff, they don’t follow you around, they just let you know that they are there if needed. Very nice staff.
Great staff. Very well informed and very helpful. Amazing customer service
mattina is an awesome salesperson who really made me feel comfortable and secure with the purchases i made. will be back to finish off the rooms in my new house!!
Shante is very friendly and super helpful!
Aaron Spratte is always very helpful! Awesome and making you feel valued as a customer. Thank you Aaron for all your hard work.
Great experience, Aaron was knowledgeable and attentive. Thank you!
They told me that in a week if I didn't get a call, to call the Ashley store. I did not receive any calls after 3 weeks, and I went to the Ashley store, but they told me that the sofa was not in the store and that they did not know anything about what was happening, and that they could not communicate with the warehouse because they have no communication with them. They told me to wait another week to see if they received information; But I let 2 weeks pass and no information I received, no call. So I decided to go to the Ashley store for my money back. And there a representative told me: ahhh the sofa is here in the store, you will have it in 7 days, then the manager told me: you can have it in 2 days and then the same young lady representative said: it can take you to receive it up to 6 months and I told her What???? I want my money back, I see that your words are not sure or concrete. It hurts me, as Ashley has the best quality in products, but the worst service of any store. Sincerely, Rosa ilia Montañez
Shante was transparent and answered all our questions regarding our dining room purchase. She went above and beyond to ensure we was happy and satisfied.
Very nice job, clean showroom and very professional service
Shante was extremely knowledgeable and professional.
Matt was very helpful and took the time to answer all my questions. I would recommend him. He let me "just browse" till I needed help. What a pleasure.
Shantae (sorry if I spelled that wrong) was a pleasure to work with. She answered all of our questions, was very knowledgeable, and was friendly. She’s an asset to Ashley Furniture!
Mattina was absolutely professional and showed genuine concern during my purchase experience. I recommend her with high regard.
We had great service from Alisson. She was knowledgeable and helped to guide us into the right product for our situation. We highly recommend her at Ashley's.
Great customer service
I could not have had a nicer, more accomadating sales person than Alisson She was knowledgeable, and not overbearing and just wonderful. Any information that I needed, if she didn't know it, she got it. I would highly recommend her and cannot give her high enough marks. Mary Frazier
Friendly helpful and fast. Love this store.
Shante was incredibly helpful and didn't make us feel pressured upon our arrival. She was very knowledgeable and helped us in our decision making process while looking at potential new couches.
Loretta was awesome. She was patient with us and answered all our questions without any pressure. We are buying furniture for our new home and will DEDI IYELY be back to see Loretta soon.
Excellent, efficient service without pressure.
Salesman was very knowledgeable and listened to my needs
It was a great experience. Alisson was went the extra mile to make sure I found the piece I was looking for! Thanks
Aaron pleasantly greeted us when we walked in the door. He was courteous, very helpful, pleasant & knowledgeable. I ordered my chair on a Sunday & am waiting for delivery on Wednesday. The ladies at the payment desk were also kind & efficient. The store itself was very clean & nicely spaced so you could easily get through to browse. My experience at the Ashley store in Delran, NJ was awesome! Ask for Aaron!!
Went in looking for sectionals and kids bed. I was pleasantly greeted by Shante at the Delran location. She let us browse on our own and checked on us as needed. She wasn't pushy either. She provided printouts of our favorite items before leaving as well. I would definitely recommend her seeing her if you are looking for furniture!!!
Shante was my sales person. She was absolutely amazing from the moment I walked in the door. Not pushy at all.. down to earth!!! Everyone at the Delran NJ location were soo nice!!!
Sales Person was awesome!! She helped make my decision to purchase at that store very easy.
Shante was most helpful, she showed me exactly what I was looking for and priced everything within my price range and all my options
Shante from the Delran location was awesome… she was not overbearing and greeted us promptly as we entered. She allowed us to browse the store and ask questions as needed. She handled our purchase quickly and seamlessly and throughly explained the delivery process and any promotions…We look forward to shopping here again soon
Staff was very helpful and let us look around at our leisure.
Super helpful, not pushy at all but when help was needed was very helpful and available. Followup was nice during the shipping process
Great staff! They answered all of my questions. And got my transaction done in no time. I had a very peasant experience!
Everyone went out of their way to help me find just what I wanted. I couldn't ask for a nicer group of people. Haven't bought furniture in years.
Excellent cervices friendly staff. I wish i could remember the name of the most amazing girl that help me with my purchase. Thanks for your help. I just wanted to add her name " mattina davies " she's amazing 👏 👍
Arron was AMAZING he was there the second we had a question but left us to explore. Perfect for us
Aaron is the best..helped with our selection..very detailed and informative. Highly recommend the Deltan store for all your furniture needs
Did some research on the website and made a quick and easy purchase over the phone. Evan made sure to give me the best deal possible and was a great experience. Highly recommend this place!
Great staff at this store . The got us situated with this kitchen island aswell as a new adjustable bed.. carried away the old bed too. Couldn't be happier.
Great selection and salesman worked out a miracle to get us our delivery ASAP
I have purchased many items from the Delran NJ Store and all associates are the upmost professional and they listen to your needs and also don’t pressure you
Great professional experience
Our salesperson, Loretta, was most helpful and informative in guiding us to the mattress that was most suitable for our price range.
Great experience shopping for a new couch at Ashley. Evan was courteous and knowledgeable with any questions we had. Would absolutely go there again to buy furniture!
I had the best experience here. Evan greeted us as soon as we walked in, and he was extremely helpful with everything. The whole experience was very relaxed, as Evan was not pushy at all. He knew the products very well and was able to guide us in what we were looking for. I will be taking all of my furniture purchasing business to the Delran Ashley. If you are shopping for high quality furniture with no pushy salesmen, then shop here. Ask for Evan!
Beautiful furniture love the blue sectional sofas that I plan on buying. .MIs Mattina very kind and helpful
Very knowledgeable and professional sales representative (Evan). Excellent selection to choose from. I wouldn't hesitate to recommend family and friends.
Great customer service, and excellent customer care by Niamah thank you! Well come back soon!!
I purchased a living room set back in late July at the local store in Delran and it was a super easy, no pressure situation. The staff was very attentive and helpful. I was just there again recently to browse and brainstorm and the staff was once again very attentive and helpful.
Very professional, knowledgeable and helpful. My wife and I were totally satisfied with our experience.
Exceptional service. Absolutely not ignored but not stalked either. Andrew was helpful and answered all of my questions in regard to prices and sizes. The store is very clean and well organized. The furniture selection is fantastic.
My experience was very pleasant, considering I just came from a workout adjacent to Ashley's Establishment. I was Greeted with a Courteous smile, along with Professionalism from a beautiful female named Niemah. She was able to assist me with all the questions and concerns that I had towards a dresser that I was inquiring about for my daughter who lives in North Carolina. If this particular store was able to ship there, I would have purchased on site, I would refer my friends & family to stop by and get a wonderful experience like I witnessed.
Nice furniture
Ordered furniture in Feb. 2022 was told it would be in by beginning of April. Every month I have to call them and see if it is on schedule- every time they tell me no, and they give me a date for another month away that it will be here. Still waiting, end of July.
Excellent furniture, excellent quality, very helpful staff.
Staff was super pleasant and helpful. Not pushy at all... just present in case I needed help and answered my questions without being overly salesy or aggressive. I highly recommend speaking to Amanda or Mattina, they were a pleasure to work with and were very genuine and sincere in helping me find the right mattress for me at a great price.
The salesperson (Amanda) that assisted me was very pleasant and helpful.
This was a great experience. I found exactly the bed I wanted and got a good mattress as well. Amanda was so helpful and knowledgeable. This is a great store with a wonderful staff.
Aaron was truly amazing and very easy to work with! Our couch buying process has been difficult prior to visiting the Delran Ashley Homestore but Aaron made it such a breeze. My husband and I are so happy with the purchase of our new beautiful couch! Will definitely be coming back for all of our future furniture purchases. Thank you Aaron!
Very polite & helpful. Beautiful items reasonably priced! Delran has a beautiful store.
Helpful friendly staff.
It was an absolute pleasure to buy furniture from your store. There were no sales pressures at all. I picked out what I wanted. They help make sure I got what I wanted. I would definitely visit again without a doubt. Thank you so much!
Kate was very friendly and helpful with directing me to what I was looking for. Great customer service!
I visited the Ashley store in Delran. Zen was my sales associate. She was friendly and vivacious. She did not pressure me to buy. She was knowledgeable about the furniture and even helped me to coordinate the end tables with the sofa and loveseat. It was so refreshing to have such a wonderful sales associate.
Kate was great! She was Friendly, knowledgeable, and answered all of our questions effortlessly. We found what we were looking for quickly, and our finance process was a breeze. Highly recommend this location and saleswoman!
Mattrina, Kate and Matt you guys rock!!! Thanks for all of your help and great customer service❤
Always a pleasant experience. The staff is knowledgeable, friendly and efficient! They have excellent quality furniture and alot of options in stock. This will continue to be where I go for all my needs!
Staff maybe great but of course , they want the sale. We paid for a dining room table OCTOBER 2021 and as of today March 1st the furniture has not been delivered. In order to find out any information on the table we have to keep calling for updates. Last update I was guaranteed delivery first week January, then February now March and now TODAY they are “ not sure.” Worst part they already delivered the chairs (November) and won’t take them back
Mattina and Kate were absolutely amazing! Made our experience so easy and were genuinely trying to help us find furniture that was in stock. They were so nice and friendly and I’m so glad they helped us! Go see Mattina and Kate!
The staff at the Delran (NJ) store was great! They were very professional and very courteous. Our salesperson (Kate) not only made us feel relaxed but we even had a few laughs. We had planned to visit a few stores but after talking to Kate, we felt very confident in our decision to buy our furniture last night.
Lot's of choices, decent prices
Aaron helped us to find exactly what we were looking for. He even provided excellent advice about different types of mattresses and we found the perfect one that met all our needs. He was very attentive. Thank you!!!
Kristina & Bill were professional, informative, very patient & explained details. I would definitely refer family & friends.
Amanda was very kind and knowledgeable. She was very helpful and not pushy at all. Great overall experience. Will definitely be back!
Nice selection very helpful staff! Would recommend to a friend or family!!
Great service and well informed .we will shop again at your store.
Extremely impressed with the Ashley home store on route 130. Staff is incredibly friendly and knowledgeable about the products they’re carrying. Aaron and Katie went above and beyond to help my girlfriend and I pick several sets to move into our new place. They spent time with us and didn’t hassle as we looked around, they answered any question I had or found the answer as quickly as they could. When we need something else we’ll definitely be returning to Ashley. Ask for Aaron or Katie!
Beautiful furniture. Super friendly staff. Shout out to Kristi for being so helpful
Bill was very attentive and informative as soon as me and my wife walked in. The store was super flexible with financing given the supply shortages they have. We have to wait about 90-120 to get our complete order, but in the meantime if a better prices comes up they'll price match. And if we change our mind on anything they'll swap or cancel anything in our order. The 5 year 0% interest financing can't be beat.
Walked in and was helped by Aaron. Needed a new bedroom set with all the trimmings for my 3 year old son. Was in and out in less than an hour and super happy.
Pleasant experience selecting our new chair for our bedroom. Ms. Davies was friendly and professional. We will return to this store for our next furniture purchase.
Aaron Spratte went above and beyond to accommodate my needs with my furniture selection.
The salesman was cordial, informative and very helpful. I will definitely return to this store.
Excellent experienced customer service.The sales girl is knowledgeable on what she is saling.Her mode of demonstration convinced us to purchase the mattresd..She spoke well showing us different types of mattresses and this made it easier for us to choose our choice.
Bill was great gave us a lot of information and now we can make a smarter purchase thank you Bill and Ashley Home Store
Wonderful experience
Wonderful place for furniture Nice selection!
Great customer service. Had matress I was looking for.
(Translated by Google) Excellent furniture store (Original) Excelente tienda de muebles
Everyone is super helpful and is a pleasure to work with! Beautiful pieces sold at this location as well. Thank you!!
Do not recommend. Quoted two different prices for a bed by sales representatives. It’s also cheaper to buy on-line as they do not price match the items as stores are franchised.
Mattina was great! Will definitely be shopping there again
I came in looking for a tv stand,and Mattina Davies helped me,she was really great! And i got a nice tv stand
Excellent service .
Placed an order my sales associate told us everything would come this Saturday except our bedroom set would be delayed…which that would have been fine…except he did not mention that our sofas would also be delayed he said over and over the only thing that was delayed was one part of our bedroom set which would delay the whole thing…nothing about our sofas being delayed…then I call and they say there was a miscommunication and there’s nothing they can do. Nothing I hate more than a company or it’s employees lying to you.
Very friendly staffli
After a long sofa shopping journey it was a relief to be served by Mattina and Zenia! Very low pressure, I ran my own show and they were there to support me in with such a large purchase. I was able to quickly make a decision of which sectional would work best for my family and even got to examine options on a large screened kiosk. The visualization on that big screen was so helpful when deciding on how to put a sectional together. I really appreciate the experience we received. Thanks ladies! Employees of the month material !! ;-)
I had a great experience! My salesman, Bill, was very knowledgeable and understood what I was looking for. He allowed me the time needed to make my purchase.
Martina, the sweet girl that cheerfully asked if she could help me when i walked through the door, was awesome! She helped me in ways she didn't even realize! I couldn't be more pleased.
Very helpful staff! Nice selection and sales.
Janeen n I are souls mates we love everything ❤ u have my whole heart
We dealt with Bill in the Delran office and he was absolutely phenomenal not pushy in any way shape or form very much accommodating anything and everything that we threw out. I was very pleased with the entire transaction.
Great customer service, always listens, never hustle, good pricing, great quality.
Very clean. Staff was incredibly helpful and knowledgeable.
I always enjoy shopping at the Ashley Furniture store! The staff is so helpful and knowledgeable
Amanda was amazing 10/10. She showed so much care in making sure we got what we wanted. She helped show us that we had multiple options in financing (not to mention she's funny lol, she definitely deserves a raise). I would go back to her everytime and recommend her to anyone!
We had a great experience. The sale reps were very informative and knowledgeable about the merchandise!! Tina was Awesome!
AWESOME SERVICE!! Ms Kaila was AMAZING. Mr Aaron and Mr Ryan as well. Quality merchandise. Family atmosphere. AMAZING prices, discounts and specials. Highly recommended. Thank you again.Team Ashley Furniture!!
Went in looking for living room furniture and Kaila was amazing! She got me all set up with an amazing deal on living room furniture, coffee table and a new mattress. The customer service was amazing. 10/10 recommend!
Amazing customer service. Bill was awesome! Thank you!
Amanda Brown is the best sales person at Ashley Furniture in Delran NJ she is very nice and professional need more like her
Very nice experience. Amanda was very nice and professional
Our Salesperson Bill Warner was very helpful and not overly pushy. It was a pleasure working with Bill. We are looking forward to receiving our new furniture. Thank you, Eileen George
It was awesome customer service
Great great salesperson…Amanda Brown
Friendly sales people, knowledgeable and helpful! Great sale on beautiful products.
Great experience. Aaron helped me over the phone and I never had to leave my house to get great items on sale!
Customer Service is great. Very courteous and friendly. Went over and beyond to help us.
Couldn’t have bad a better home buying experience than at the Delran Ashley. We were greeted promptly with such a welcoming air. We went the the Maple Shade location earlier in the day and didn’t wnd up purchasing there because i just wasn’t sure enough. The help provided was wonderful at delran for us to feel confident in making decisions about the furniture we were looking for. We had come in with the intention to purchase a dining room set. I had also been wanting a bedroom set but couldn’t quite find just what I was looking for. I was guided through what they has to offer and when the frame I liked wasn’t in store so I could see fabric, Our sales person was able to find me a couch which has a similar feel and color. I was interested in pairing it with a white dresser they had on the floor but was guided to another set that would complement the bedframe I was interested in. Stellar customer service and knowing their product enough to make sure when I finally receive my furniture im not disappointed with the pairing. Im very excited for our upcoming move and even more now for our furniture to arrive so I can see it all together.
My experience @ Ashley Homestore, Delran, NJ was amazing. Zen and Mattina, they were very patient, informative, professional and gave me their honest opinion with helping me pick out a bedroom dresser and night stand. The best. 🌸🌸🌸🌸🌸🌸🌸🌸🌸🌸🌸🌸🌸🌸🌸
Amanda our salesperson was amazing. Very professional and genuine
Kaila was so amazing. She was patient, kind, and extremely helpful! I highly recommend going to Ashley and asking for Kaila!
Great place to by furniture. Pleasant experience
What a great experience! Mattina was amazing. No pressure to buy. I went in looking, left buying will be going back to buy more!
Received first class service from the moment we walked through the door. The staff handled all of our questions with the upmost professionalism and provided the most competitive prices bar none. They truly made our house a home while offering service with a smile.
Knowledgeable, Great customer assistance.
Ashley Furniture has so many nice options for all your rooms in the house. Kaila was really friendly and very knowledgeable on pairing different pieces with each other and understood my needs in furnishing my new home. I would recommend Kaila and Ashley Furniture to anyone!
Kaila. Gerber.is a great host for Ashley homestore,she welcome me with a good day smile and ask how an what I was looking for.she open up her show case computer to show me what was in stock .she made the transaction so nice.she has A very good manner about her .thank you for the great Experience kaila.
Very friendly and super helpful staff. Had a very pleasant shopping experience.
the wonderful service
I had a wonderful experience at this location. The staff was amazing, very knowledgeable and witty. The atmosphere the employees created made me feel at home. The Sales Manager, Margret was phenomenal.
Amanda was great helping us with our sale! She was very bubbles and kind. She did everything in her power to get us what we wanted by the time, by the time we needed it. The store was bright and clean.
The staff is very courteous and professional. I feel like family when I walk in.
I would like to say that kaila was very professional and very attentive to providing the quality of service that I needed. She was very helpful and she was able to conduct her time specifically for my needs and wants. I could not have asked for a better experience. Thanks again for all of (Kaila)'s help. Much appreciated
We have a store located 10min away from our home. We travel 30 min to the Delran store. Aaron was our first experience with Ashley furniture, he is also the reason we travel the extra time. Connor was also very patient and informative. Thank you both
Everyone is always so nice. Bill is the one that took good care of us and he was so sweet with my twins. Thank you for your patients Bill!!!
Michelle was so helpful and efficient with my order. She understood my desired vision for my living room and help me bring that vision into reality. Looking forward for my arrival as I just purchased my order today
We needed new couches and had somewhat of an idea what we were looking for style and color wise. Sales associate Margret asked us questions about our decor at home, size and preferences and she found us the PERFECT set of couches that we absolutely love. She was very knowledgeable and fun to work with. I went in there expecting to spend 3 hours and "settle" on a set that would be "close enough" to what we wanted. How silly of me. With Margret's help we found EXACTLY what we wanted, got all the paperwork squared away, and we were out the door within an hour. Now THATS how to you do it! Thank you Ashley of Delran and thank you Margret!
I have NEVER been so comfortable when it comes to shopping for things for my home. Top quality furniture along with very reasonable pricing; even some one of a kind pieces. Very clean, very neat, and very spacious; without being cramped or cluttered. And the staff.....; they are most indeed, ‘The Bomb.Com’!!! 🏆🏆🏆🏆🏆🏆🏆In here, I could breath! And I’m just getting started. ASHLEY HOME STORE is truly a 5 Star store!!!! Bill, Aaron, and Staff........ Thank You for All you Do🌟🌟🌟🌟🌟
Came in to look for some new living room furniture. I had a vision of what I wanted and Aaron was able to match us with the perfect items. He was very knowledgeable and even gave us color options we didn’t think we wanted. I highly recommend him if your here searching for anything!
Margaret was outstanding! Very helpful and shared a lot of great information. She used her knowledge to educate us on decorating, choices, etc.
I enjoyed our visit. The sofa & love seat is ordered in my son's favorite color. The transaction was super quick The saleswomen was super friendly. I will go back if I ever need anything else 😊😊😊
I had a really great experience shopping at Ashley furniture in Delran. When I first entered the store, I was immediately greeted by by a a very welcoming voice. Bill Warner the guest service member they worked with me, made my shopping experience easy. Bill listened to why I was shopping and he didn’t waste a minute with showing me the items I came to see. He valued my time and was tuned in to what space I needed to furnish. Bill helped narrow my choices down to exactly what I needed. I didn’t experience a bit of stress. He is very knowledgeable about all the products. He gave me the space I needed to talk over some of my options with my family. Most of all, Bill is extremely nice, calm yet he walks you around showing many displayed options, he has a positive attitude, overall great demeanor. Most importantly, he delivered! This the ONLY furniture store with furniture in stock and can be delivered in a few days! And it’s really nice furniture, just like Bill the NICE furniture guy!
I had the pleasure of being helped by a man named Aaron. He was really sweet, patient, and extremely helpful. He made my shopping experience very comfortable, as this was the first big furniture purchase I've made. If I could give him 10+ stars, I would!! Go meet Aaron yall!!
It was outstanding. Amanda was great. Very knowledgeable on all of the furniture we had questions about. We decided to go ahead and take advantage of the sale and purchase new furniture for both the Kitchen and Bedroom. It was an awesome experience. We also felt safe with the safety protocol precautions that were in place.
The experience was great from start to finish!!
Excellent customer service. I’ll be back
Aaron was our sales person. He was absolutely wonderful. He made my mother and I's shopping experience personable! He was a joy to work with. We will definitely be back! He also gave me his ink pen that I fell in live with, lol!
U have to have money it's so expensive nice but really expensive the finance guy was nice he was really nice
Bill (Sales Rep) and all the staff were friendly and kind in helping my family and I pick the furniture we love. Great experience. Highly recommend this location.
Margaret was such a helpful representative. She fulfilled all of our needs and was extremely pleasant. Great customer service and great environment!
Great selection and prices! Mattina was extremely informative and helpful
Great experience! We love the place and the salesperson Bill was very nice.
Aaron was very patient, kind and very informative 👍 👏 Thanks 😊 Aaron and Ashley Homestore
Mattina was very professional and helped us to find our new bed with storage that won't take up too much space and a mattress with the perfect firmness. This was important because we have a small room, and the added storage is a plus. She is polite, courteous, and and made sure to ask the right questions to find exactly what we wanted. Thank you!
The salesperson, Kaila, was great. She was informative about the product we were inquiring about.
Our experience with the sales person was exceptionally delightful. She was thoroughly educated in the business, and in treating the customer with understanding and respect. Because of her we would not hesitate to recommend this company to everyone.
Excellent salesperson Aaron, very helpful and easygoing. i recommend this store has beautiful furniture and great sale prices
We went looking for new bedroom furniture and not only did they have a large selection of furniture but the customer service was excellent. Kaila was extremely helpful, friendly, informative, and detailed about our order and what to expect. Definitely recommend Ashley Furniture Delran to all.
Had a pleasant experience purchasing my new bed from the people at Ashley. Very helpful, polite, and knowledgeable!! I’ll recommended this store to all my friends and family!!
I feel like I should have gotten a discount since I bought two dressers in
Mattina, was absolutely excellent. When helping me and my fiancé picking out a sofa. We weren’t rushed and we felt cared for. Absolutely wonderful customer care! Thank you times 100
Great experience at Ashley’s furniture store. Mattina made picking out furniture a breeze and fun. She was knowledgeable in answering all our questions and great insight. Thanks Mattina for making furniture shopping a blast!
Mattina was super patient with me as I explained the life circumstances and the layout off the room to upgrade. She explained how to arrange the room and how to accent different portions of the oddly shaped living room of mine. We used the measurements of the Alesandra - Parchment selection to specify where each one could fit into the room and what combinations should be or could be used. Mattina and her associates that helped really thought outside the box to help explain interior design to me, who doesn’t even know where to start. Highly recommend. Even for a visit to get yourself thinking about what you can do with the spaces in and out of your house.
The staff were friendly courteous and knowledgeable. The store was very clean and took covid precautions.With temperature taking hand sanitizer. Comfortable atmosphere. They had a wide array of home furnishings. Happy with my choices of furnishing.
Staff were friendly nice and accommodating. Store had safety measures in place temperature taking hand sanitizer. Store has a huge selection of furnishing. Pleasant experience.
Aaron helped my boyfriend and I choose the perfect pieces for our new house. I am very excited to receive our furniture and am especially ecstatic to lay on our new bed which Aaron took the time to let us lay on almost every single one.. hahaha. We even received some awesome discounts. I highly recommend having Aaron help you with anything you’re looking for.
Mattina was a pure delight to work with. Very knowledgeable and thorough. She was very considerate to our needs and I left feeling no buyers remorse. Excellent furniture selection and experience
Excellent
I must say Amanda was really great in helping me find just what i was looking for and i was to 4 different furniture stores so i thank you so much for being so helpful Amanda B.
I had a great experience my sales person Margaret was outstanding very knowledgeable and I will be going back with confidence
Very good experience having 2 good sales persons working with my husband and I feel Comfortable in all areas. Now I just can't wait to receive our purchase. Thank You All very Much.
My husband Matt and I went to Ashley's the Saturday before Easter. We were greeted and helped by Kaila. She was AMAZING! She's super sweet and she answered all of our questions and gave us recommendations on a mattress that is perfect for us. Thank you again for everything!!
Mattina was an amazing help to my boyfriend and myself! If you need any help with furniture, please ask for her. She gave us really good tips and went above and beyond to help answer any questions.
I could not speak more highly of my experience at Ashley with Aaron. He was so helpful and made sure we left happy. Aaron did the impossible and found me the couch of my dreams to be delivered in less than a week. Ashley’s in Delran has found a customer for life!!
The Delran store lied to me as to why the johnelle extension table was sold in the store as $539.99 for the table “top” & $250 for base of the table. I asked why is it sold separately she said that is just how ashleys sells this specific table. Then gave me a story about a customer buying it on wayfair and not realizing it was sold separately. I went home and did my research and realized she lied to me. The johnelle table is an ashley exclusive table and they do not sell it at wayfair. And if you buy it on ashleys online it only cost $539. And it is not sold separately!
Mattina at Ashley Furniture really helped make our shopping experience a real joy today. She was extremely informative about mattresses and she made sure we totally understood all of our options. She made sure we thoroughly tried the different types so that we could make an I formed decision. Thank you very much Mattina!!!
Amanda customer service was amazing, she was caring, patient and kind. I told her my vision and the items I was looking for and she found it immediately on the showroom floor. She was excellent.
I would like to take this time to thank Amanda for her time and help. Amanda was not only helpful she was kind and actually showed interest in my wants and needs. It was fun working with her. Need more people that's in this line of work like her. If you stop at this location ask for Amanda 😍🙏
Well we ordered a sectional back in October 2020 . We were told that it would come in about 8 weeks. Here we are 4 months later and we still don’t have the sectional or any update when it should come in . If you are given an ETA what it really means is -We Have No Idea ! Don’t bother ordering anything it’s a big waste of time .
The store was really nice and the associate was very helpful and let us browse to find what we were looking for.
I do not recommend buying at Delran Ashley Homestore. Furniture is nice, but if you have any issues, customer service/claims department provides ZERO help. Furniture was delivered ripped, they had someone sent out to look at the furniture. They said they couldn't fix it. 3 months later, still have damaged furniture, they do not want to replace the furniture, instead I am waiting on a piece to replace the damaged portion of my furniture. They have no tracking information and they have no idea when the piece will be shipped. Worst experience dealing with this company.
I went into the Delran, NJ store to make a purchase. I was greeted quickly & the sales woman placed my order & my item is scheduled for delivery this week.
Kaila at Ashley’s in Delran NJ was awesome to work with. She answered all of my questions and was able to price match the dining room set i ordered. Can’t wait for my new set to arrive! Well after waiting well over 4 months the set arrived 3 different times with issues such as huge gashes in the tabletop. After the 4th time i just kept the table they originally offered money off but never followed through and we never received a thing. The table would be gorgeous if it wasn’t damaged. Paid a lot of money and really disappointed in Ashley’s customer service as a whole. Never again will i purchase another thing from them.
Amanda was absolutely a professional!! Not only was she knowledgeable about the mattresses we were interested in but she was happy and friendly! We would recommend her highly!!
Kaila was extremely personable and professional. She was very knowledgeable about the product we were purchasing and we never felt pressured to buy. We would definitely purchase furniture from Ashley Furniture ( and Kaila) again.
For a great service ask for Aaron, He is a very patient and helpful guy.
Amanda was extremely professional and very helpful. She allowed me to shop at my convenience and made herself available when needed. Thank bv you Amanda!
Kaila was very knowledgeable and helpful with interior design suggestions and recommendations. She made the experience easy without putting any pressure on us. She was also very personable. Overall awesome experience. Thank you guys! Can’t wait for our new living room furniture and mattress.
Kaila provided Great service and was very knowledgeable
The delivery went awful. Was told customer service would call me on Monday since they were closed on Sunday.....never received a call. Would not recommend.
Very nice store and Kaila was great to work with!
Aaron at the Delran location was great. No pressure and answered all our questions. Found just what we were looking for!
Amanda was great! Friendly and sweet... she made the process as smooth as it could be!
Amanda was amazing! She was so helpful and knew exactly what we needed! Her personality made the whole experience even better! She’s a lot of fun! Thank you so much Amanda!
Good customer service
Amanda was great in helping my family find a new couch for the living room. She was very knowledgeable about the materials and color scheme I wanted. I highly recommend having Amanda assist you with making your furniture purchase at Ashley’s Furniture in Delran, NJ.
Professional with always a smile 😃 on her. Went above and beyond to find me what I was looking for.
Amanda was such a fun person to help us buy our new bedset. She made the process so easy and made sure we got the best deal possible with NO pressure. See Amanda!!!
Ordered furniture in august and was told it would all be in within 4-6 weeks. It is now the middle of December and we are still waiting. Customer service was absolutely no help at all. Not getting any discount for their mistake. Basically said “You will get it when you get it”. Beware of ordering from this place. Better off going somewhere else.
Amanda was great.... she was patient, kind and managed to get us everything we needed at the moment. Definitely will go back because of her customer service alone! Thank you Amanda.
Amanda was an awesome help great personality and very knowledgeable. The whole whole team overall was a great help!
Let me tell you, sales associate Matt Edwards took the time with my family and I, went above and beyond my expectations. Giving us multiple options and not creating a pressured environment. It felt like we were buying from a friend. After going to multiple different stores and receiving the good news of pay today you will receive your couch in two months. It was nice to be able to come in and find something I like and be able to pick it up within a week. Thanks again Matt you really made our day! Happy Holidays.
Amanda Brown knows her inventory and not only has patience dealing with the public but a great sense of humor
The people are great here. Amanda helped me find my dresser & also provided me with warranty & discount. Thank you
The staff is personable and helpful. Always find something when I go there, prices are reasonable.
I went into Ashley looking to quickly find a new mattress and be on my way. Instead, it resulted in an insightful, amusing and genuine interaction with Margaret. She helped me find exactly what I was looking for and made me laugh while doing it. Margaret truly makes me want to come back to purchase furniture I don't even need. A real asset to the Ashley team.
Margaret quickly matched us with exactly what we needed, and was a joy to be around. She was insightful, kind, hilarious, and she made the whole experience AMAZING. My family and I were still talking about how awesome she was when we got home. Thank you, Margaret!! :)
Very professional and very friendly staff.
Amanda was AMAZING!!! I was so frazzled. She calmed me down 1st. Than took me to the computer. She found what I wanted just by me describing it. I'm not good with technology, she did all the work. I will not buy furniture without her!! She deserves a bonus as far as I'm concerned!!!!!
We had a wonderful experience at the Delian Ashley’s Furniture. Margaret and the rest of the staff were AMAZING! She was so patient, had great customer service and a worth of knowledge!!! Visit here for your furniture needs!!
We were in a hurry to find a couch and most are a few month wait due to Covid. We went into Ashley’s and Mattina found us one available in the warehouse for shipping next week!! She was extremely bubbly, friendly and helpful! 5 stars for that superwomen!! Great customer service! Thanks Tina!!!
Matt & Amanda were AMAZING to work with! I wouldn’t considering pricing out furniture and mattresses especially fun but we had a blast with them choosing our new bedroom. Matt did not hesitate to provide the most accurate quote for each item so we could drill down our total savings and cost. Huge fan of the Ashley furniture brand and especially now won’t hesitate knowing those two are there to help!
I love their customer service! Bill in Delran was so helpful and put up with me changing my mind 8 million times. They went the extra mile!
Amanda’s way of customer service at your DELRAN, NJ Office is awesome and excellent. She is an asset to the company.
Had to do a Review on this store and the workers in the store. Upon my arrival right away I was treated with respect and kindness from all of the staff. But one staff member in paticular named Margaret Riley. This woman helped me get the sectional I wanted. she would not let me leave until she could help me. She was Kind Patient and determined to Help me. Ask for Margaret Riley when you go to this location you wont be disappointed. Thanks Margaret 😍🙏🏾😊
Margaret was great to work with! Her bubbly personality and attention to detail was much appreciated during our shopping experience
Great selection and Margaret Riley was incredibly helpful consulting me on color and style of bar stools for my new kitchen!!!!
Margaret Riley was the absolute best sales person my husband and I have ever worked with when purchasing furnriture for our new home. She was real about prices, delivery dates and real life scenarios when it came to choosing our couch & the protection plans. She had us cracking up from start to finish. Great experience, even better service!
Amanda was helpful and knowledgeable. She answered all of our questions accurately. Amanda took the appropriate time with us to meet our needs. We will return in the future.
My husband and I went to Ashley’s Furniture this past week. Our sales representative, Amanda, was absolutely amazing! She was very attentive to our needs and extremely knowledgeable. She took her time when helping us and she was very thorough. She went above and beyond for us and we greatly appreciated it.
Great customer service from Aaron S!! Can't wait for our new couch and bed to be delivered!😊
Wow! My wife and I went in to find a new mattress and we were blown away at the customer service. Dayla was so friendly and personable and Aaron S. Did a great job at making sure the transaction went smoothly. They were both very knowledgeable of the products and were able to help us with any questions we have. The store was very clean and everyone had their masks on. Good job guys. We will be back. Jeff and Karen.
Delran Ashley Home store is very welcoming. The staff are amazing friendly and helpful!! Amanda was kind, curious and very patient until I finally made a final decision! I would recommend this location to anybody looking to make a furniture purchase!
Everyone is super friendly and helpful! Good deals as well. Recommend.
My fiance and I went to this furniture store and immediately we found something we liked but the staff in this store would not come over and help us out. My fiance just retired from the millitary and only wanted to find something he could sit back and enjoy. The staff just didnt want to help. All one lady said to us as we left was goodbye and never asked if we found anything we liked
New store. Wide selection. Best of all...You will not be harassed by the Sales Staff.
Looking for a living room set. Aaron S. was was helpful and not pushy at all. Ask for Aaron at the Cinnaminson/ Delran N.J. store.
I placed an order at the beginning of June for a sofa set and paid in full. I was told 3-4 weeks turn around time due to COVID. Ok, No problem. I understanding the situation. And everything is not back to normal. Then they call me back 2 days before the date they were supposed to receive delivery our furniture in June and we are told that because of everything it's being pushed back to no later than August 15th. And would provide us with a gift card they don't know the amount yet. But will give us something for our troubles. Again being understanding because of the situation, but mind you, we have no furniture in our house. Now it is August 7th we decided to call to confirm we would be receiving a call for delivery before the 15th. We were told that it was pushed back till the end of SEPTEMBER Maybe. And that the manager would give us a call today to discuss it (Still no call). I am so unhappy and honestly becoming upset. I am trying to be understanding but 3 MONTHS is crazy. And this still isn't guaranteed. I have a home with no furniture. I can't even sit down. I have children who start school and nowhere to sit. And now to try to offer me a refund is even more upsetting because I will be back in the same boat with another company. If they knew they didn't have the furniture then why sell it? Why are they currently opened taking people's money? Making them pay in full?
Aaron S. was a phenomenal help. He made the entire purchase experience simple and ensured that we received what was ordered. Unlike some people who are finished with you once the sale is complete and they have your money, he followed up and also went higher up to make sure we did not get charged for a re-delivery of what we thought was the incorrect furniture. If you plan on purchasing at Ashley, see Aaron S.!!!
Absolutely fantastic customer service and great choices in furniture!!!
Cheap but I can afford
Amanda was very friendly, pleasant and friendly
Zenia was wonderful! I had to change my order the very next day and she was patient and helpful in finding me something else. Super friendly and sweet!
Do not buy anything from this store! You can not talk to a live person. I paid extra for home delivery...only 2 pieces came via home delivery...the others via UPS and they came damaged. Queen bed and nightstand damaged...box damaged...missing parts. I have tried to contact someone since May 6th. I keep getting a record to leave a message and someone will return my call within 72 hours. I mailed with pictures...nothing. Now I have a queen bed and nightstand damaged. Stay away!
I ordered a bunk bed about 3 weeks ago. Never received a confirmation and can not get ANYONE on the phone. I know there a pandemic going on but not to able able to get someone on the phone is ridiculous. Will NEVER order from them again. If this order went through I'm canceling and ordering from someone else. Horrible customer service!
Everyone was extremely nice and helpful! Margaret and Addie were perfect. They made the 3 hours we spent in the store fly by lol. And thanks to them two, I have a new bed, mattress , couch and dining set all in one trip!
Margaret was very nice, helpful, and knowledgeable!!
Fantastic group of staff especially Amanda and Andy! Thank you for your patience and help. Wife and I really appreciate you two for your above and beyond customer service.
So glad I stopped by the newly opened Ashley HomeStore in Delran. Found exactly what I was looking for. Amanda is an attentive and professional sales associate. Thank you Amanda for helping us navigate the store so easily. Purchase was also quick and easy.
If it werent for our sales woman I would probably give this review less stars. Amanda in the Delran, NJ location is AMAZING and one of the most patient people I have met. After spending about 3+ hours in the store with 2 kids picking out bedroom and living room furniture she answered every question, was not pushy and never gave up on us or got one bit annoyed. (I was getting annoyed with myself, lol!) Now onto the delivery process..... that experience was not as pleasurable. What was supposed to be 3-5 weeks max, turned into almost 8 weeks but luckily we had the best saleswoman and she always kept in touch with us and did everything she could to help speed up the process. I will also say that the furniture is great and worked well for the spaces we needed. Overall I am happy we decided to wait it out since we were close to cancelling the order due to the delay. If you're in the area and decide to use Ashley Furniture make sure you ask for Amanda Brown.
This is a great location all the sraff are friendly and helpful. Margaret was the person who worked with me and I am so pleased. She was very patient and understanding. She understood what I was looking for and help me pick out great pieces. She was very friendly and I am very please with this store.This is a great place to purchase your furniture.
Our sales representative, Matt Edwards, is extremely helpful and patient. Even though we ultimately would not be buying from the store he works at, he still spent over an hour going over furniture with us, trying to find the best pieces for our needs. He is a wealth of charm, personality and knowledge and we would recommend him to anyone going to the Ashley's Furniture store in Delran, NJ.
I bought a recliner for my 92-year-old grandmother and when it arrived it was too big for her and she wanted to get something else. I was told that we could not return the piece of furniture and I will just have to eat the $800 that I spent on it. This place is a disgrace. Do not buy your furniture here.
Sara was extremely helpful and pleasant to deal with. Awesome customer service!
My sales rep’s name was Aaron in the Delran, NJ store on Rt 130 S. Aaron did a wonderful job helping me with my purchase. I’m not the type of shopper who wants the rep to be right next to me the entire time I’m shopping especially since I had my mom there and we were having a conversation. But I also don’t want to have to go searching the entire store to look for the rep either. Aaron did a wonderful job keeping the right amount of distance I needed. He was near by but not crowding me. He could hear when I had a question and was ready to answer, but he left me and and my mom to our shopping. Which was great! He was personable and very friendly. He was knowledgeable and professional. This allowed me to get exactly what I wanted and without that feeling of being pressured by a sales person. I would shop there again and ask for Aaron to assist me. Great job!
Great experience! Amanda Brown was exceptional. Very helpful, knowledgeable, courteous and efficient.
The staff members we absolutely amazing. Very kind, personable and aware of their audience! They were able to show me many different styles that fit my needs and stayed well within my budget needs! Thank you to Margaret, Aaron and Dayla for making the furniture buying experience less stressful and getting me the items that will turn my house into a home.
See Amanda sweet lady with great deals! She will hook you up
If I could give it negative stars I would do so. Our sales rep "tiara" lied to us from the beginning of the process. When I questioned about the delivery times and days I was told, that they deliver in the weekends and I should be receiving a call within 48 hours to step up a date and time for delivery. I placed the order for my furniture on October 27, 2019 on my way home while looking over the paper work she put on my form a delivery day of January 20, 2020; we immediately when back tot he store. I had to speak with the store manager about my furniture and had to get the date changed. Like really who waits almost 3 1/2 months for furniture. About 3 days later I received a call from Ashley's stating only one portion of the sectional would able to be delivered and I would have to wait u til January 20, 2020 to received the rest. I went in to cancel my order the next day and all of sudden they Said the entire couch is in. I would never again shop at this place or any of the other locations.
Amanda is my new best friend she was helpful, friendly, and very knowledgeable. Kelly was also very helpful. Will be recommending both of them to others who are looking for some new furniture. 🌟🌟🌟
Don't go here if you want your stuff now. I purchased my bed over a month ago. I was told they had it in stock when I was in the show room. Apparently that wasn't true and then I was told it would be in on the 18th (3 weeks later). 18th comes and goes with no call. The 26th I finally get a call to set up delivery time. I sit with the phone ringing abnormally long when I call back. The. I am told that they don't have set times for delivery. You pick a day and they call the day before with a 4 hour time frame. How am I supposed to plan? I was told in the show room that I could get it delivered after I was done work now that's not possible? Am I supposed to take an entire day off last minute to have something delivered a month after I buy it? They also said it was free delivery but charged me $50 for UPDATE:Bed was finally delivered and quickly built. However they built the booklet for the bed into the headboard and it is stuck. They refuse to send someone out to fix it. Spent 20 minutes on hold the first time. 12 minutes on hold the second. They just tell me "I'll look into it". I am going to the store tomorrow and if it will not be fixed I will be returning the item. Updating to 1 star.
I thought I that they had the best furniture. I was so excited to buy my kids bunk beds and a dinette set from them. Believe me when I tell you it has been the worst purchase I've ever made. They sell you on buying extra coverage, and tell you it will cover any damages that may happen, but I found out that's a lie, and they make up all kinds of excuses to not honor the contract. The bunk beds are falling apart and all they can say is children shouldn't play on them oblivious they don't have kids. So anyone who thinking about buying any thing beds for your kid I hope they just use them for sleeping like all kids do (not)
I had the guardsman insurance on my furniture which I bought at the end of March of this year. I had them out to replace two arm cushions on the couch and before they came out to do the replacements both my sons play football and wear cleats well from them rubbing and kicking back there foot it made a small hole on the bottom of my couch and the ladySaid the tech would look at it. He looked at it when he was here and said they would order a new base and call me when it's in. So I assumed ok I'll hear from them he said within 5 days. Well over two weeks went by nothing!! I called again still nothing!! And I just called on wed aug 7 and the girl said the tech said it was animal damage and because he's experienced they aren't going to fix it. I said to her I want to speak to a manager because he's not god he wasn't here and why would he tell me they would fix it and here from them within 5 days than? The girl said a manager would call that day no call bad customer service all over. I bought insurance basically on a couch that they get to pick and decide whether they feel it's coverable or not over. What happened to my warranty on the couch. What happened to customer service? I am the one who spent 1700 on two couches which might I add u didn't have in stock on a major sale!! And had to wait a week for the loveseat. I am moving In April and will need a bedroom set doU really think I want to buy again with how the follow up and customer service is here? Manager that was on the phone before when my loveseat hadTo be delivered was so smart he thought he was only right and no accommodating the customer only himself! Rude... Work in the area will for sure tell my customers and co workers no to buy he As a courtesy Ashley's manager at the store ordered my new piece of furniture and will be repairing the piece. Thank you again for following through with your word.
Jesus. In the world of customer service this place doesn't seem to understand it exists, apply it in any form to customers or offer to make things right when pointed out it is wrong. Punch line - get your furniture and your customer support elsewhere. When you buy furniture you expect it to last several years. But just in case I bought the warranty on my sofa. Just over 1 year old and the sofa wood was so deformed and warped that springs broke and now I'm told not to sit on it. Let's get over the fact that a new sofa broke. Things happen, things break. The warranty technically covers it. Fine. It took weeks to get someone out to look at my sofa. It was so badly damaged that he said he will need to come back and told me not to sit on it. Then after following up for several days Ashley Furniture and their repair service provider are pointing fingers at each other with paperwork issues. Now the repair services place can book their second visit but it'll take another 2 weeks for someone to come out. I tried to ask to speak with a a manager at both the repair service AND Ashley furniture but was denied. Ultimately they told me they can't do anything for me but to confirm the booking 2 weeks from today. Meaning I have a sofa I can't use for 1.5 months. Take your money to a place that will give you good products up front but more importantly take care of you if something goes wrong.
The absolute worst! Wish u could give zero starts. Bought a couch in January of this year. The couch broke 3 times already and they are fighting me to fix it again. The cheapest furniture ever and they do not care that they are selling low quality products. I am so tired of going back and forth with them. End of the line was when my parents were sitting on the couch with my infant son and the couch fell through. Again this couch was fixed 3 times before that and is only 6 months old.
I ordered a couch in store and was told I would be able to fit it through my door. I measured my entryway to be sure and called the store with the information. I never received a call back. They got to my house 1.5 hours after the scheduled delivery window (which they never called to tell me, by the way--I had to call myself, twice after seeing they had still not arrived) and then said they could NOT fit the couch through the door. Then they said I could pay over 200 dollars for them to disassemble the couch and deliver it in TWO WEEKS. Horrendous service. If you actually want to receive the couch you picked out, this is NOT the furniture store for you.
They make the Worstttt furniture. Never buying here again. I am starting to have back problems. I have had the sectional for close to a year and you can still not sit or lay down on it, it feels like sitting on cement or hardwood floor. I do not know how they make furniture. Your bones will hurt even if you are young and have no back problems. This brand is the worst. I need to throw this out and buy something else at Raymour & Flanigan before my back gets worse and I sue Ashley. Do not make the same mistake that I did. Ashley, you should give me my money back and get this back which you claim is furniture. Either there is a defect or you cannot make furniture. One side of the sectional is higher and the other is lower, they are not even, and the higher one is the worse piece. Waited for months for this to become somewhat softer but it is the same as we first bought it. Please send this to management and respond to me.
We have been buying products from Ashley for many years and our favorite salesperson is Danielle. She listens well and knows the inventory like the back of her hand. Danielle never pressures a purchase and makes absolutely sure we get the best price and promotions available; it's always a pleasure to see her!
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0% interest for 72 months‡‡ with select mattress purchases - In-Store Only
On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.
