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Ashley Outlet Deptford, NJ
Ashley Outlet
Store hours
Open today: 09:30 AM - 09:00 PM
About Ashley
Ashley Outlet of Deptford, NJ is an extension of the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
At Ashley Outlet of Deptford, NJ, we create a simple shopping experience by bringing you the stylish products you want at a value you can trust. We are committed to offering you comfort at every moment, which means more than just comfortable furniture. It’s comfort with our team, trust in our simplified process, and the belief in our goal to provide you quality furniture at the lowest prices. No matter which Ashley Outlet location you visit, you'll find comfortable, durable products that won't break the bank and a quick and easy experience from shopping to delivery. Your home is more than just a house, it is your sanctuary. It’s where you enjoy spending most of your time because it is simple, functional and most importantly, comfortable. At Ashley Outlet, we celebrate being home with you. Our locally owned and operated Ashley Outlets are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Outlet showroom today!
What our customers say
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The lady who is assigned to mattresses is very rude and has very bad attitude . NEVER visit or shop from this place again! go to Bob cross the plaza where you really feel at ease!
Jan was awesome.
I really liked the furniture in the store. Even fell in love with a sofa & loveseat & a set of tables. However when the day of delivery came, they tried to deliver the wrong furniture & a 2 week delay on my tables!! When I contacted the store the sales lady had no explanation as to why they had happened. Not even a way to resolve the issue Due to the fact that the sofa and loveseat that I initially ordered would now be on backorder for four weeks. When I went to the store on the Saturday of a Memorial Day weekend, the sales lady still cannot give me a reason as to why this had happened. When I told her that I wanted a Full refund, she told me to browse around the store and pick out another selection. She was not At all interested in helping us resolve this issue. Only was concerned about how much commission she was gonna lose on the sale. Then they tried refunding me only half my money until I showed them the invoices that I had. They blamed the new system that they were working on. It seems like nobody in that store wanted to take blame for anything. Needless to say I got a full refund. And I took my money elsewhere. Do not recommend going here they follow you around like lost puppies. Worse than a used car salesman..
I’m highly disappointed in my experience at Ashley’s. On Tuesday evening, I went in and purchased a couch. The customer service that night was exceptional. The staff was very helpful, informative, and shared that they were learning a new system so we were very patient with them as they got used to it. We were told that night that on Wednesday we would receive a phone call to schedule our delivery on Friday or Saturday this week. We did not receive a phone call on Wednesday, I had to call on Wednesday evening to find out our scheduled time. During this phone call, the staff expressed to me that they were still learning a new system and that they were unable to schedule my couch delivery at that time. I gave them grace and was very patient. The staff member asked if they could call me back on Thursday to schedule delivery. I accepted this as I know it is a holiday weekend and they were learning a new system. On Thursday, I never received a phone call. Again, I had to reach out around 4 PM to figure out if they scheduled. At this time, they tried to tell me that they were unable to schedule deliveries still. When I spoke to the representative that time I made it clear that it was unacceptable. This time the representative reached out to the delivery team and called me back to informed me that she could set up delivery but it wouldn’t be until Tuesday. She claimed “because of the holiday weekend the times have filled up”. How could they have filled up if you were unable to schedule deliveries for 3 days while learning your new system? On Thursday, the representative then reached out to the delivery team and asked to schedule delivery as soon as possible. Unfortunately, because I never received a phone call on Thursday during the day when the represent to reach out to delivery, the delivery team was already out for the day. This meant I had to wait until Friday morning to hear back about delivery of my couch. This morning, when I received a phone call, I was informed that my couch cannot be delivered until Wednesday. The representative told me she would try to get me scheduled as soon as possible, but at this point, I do not have a scheduled delivery. When speaking to her this morning, I was told that she would send me a text message And the contact information for management that I wanted to speak to. I have not received this text yet and it has been hours. The management team at Ashley’s furniture needs to do better. Your staff is struggling and they need help! It doesn’t make sense to roll out a new system on a holiday weekend with big sales. You should have properly trained your staff to avoid inconveniencing your customers. At this point, I find it hard to believe that my couch will ever be delivered. Do BETTER management. I will not be recommending this place to anyone in the future.
Mike has so helpful and kind as we got our new couch. He made the process easy as could be!
Well, we purchased a couch with the 5-year warranty and have had it 3 months so far. It is already having buttons pop off, and there is metal ripping through the side wall, and what is the last of my worries, the cushions do not stay on, they slide off continuously. The aforementioned piece of metal that has ripped through the fabric is going to tear someone's hand or foot open if they are unfortunate enough to put their limb in it's way. Also, I have a 1 year old son, so the buttons that are popping off and are all loose are a choking issue. I went to the store today. Their manager is kind, but I suppose there is only so much he can do. I have called the service department 2 times to see if they can come out and deem this couch unable to repair. I suppose if they decide to call me, I will see what they are willing to do. I personally will never buy from Ashley again. I would suggest the same for anyone. If they aren't willing to help me with a reasonable request of just a store credit to get a safe couch, they are not going to help you. Go to Bob's or a different distributer. Once they have your money, they don't care.
Ashley is where I always buy new furniture. I was in and out in about 20 minutes. Janice was excellent in helping me with everything I needed!
The sales person was extremelly nice an helpfull
I bought a new bed, mattress, and base tonight at Ashley, my sales person was Robert Pugliese. Robert was extremely patient, kind and helpful. He took so much time with me. I was very comfortable with him; so easy going. Nothing was too much trouble. Five stars for Robert. Thank you Robert. Happy customer here. Judy Richards
Ashley was a low-pressure sales floor to shop. Janice was extremely helpful in my selections. I recommend asking for her
Gone was very helpful and friendly
Yavi helped me find what I was looking for and Jamichael helped ring me up. Very friendly-Thanks guys
The salesperson Robert at Ashley Furniture in Deptford was so helpful. He walked me through everything, took his time with me and fulfilled my needs.
Absolutely the most horrible experience for buying furniture after purchasing the furniture. It was delivered by a third-party company with something else being delivered with it. Little fragments and bugs were in the furniture. The furniture that was delivered was not the furniture that we ordered upon talking to Ashley furniture They were very ignorant very rude. Did not want to properly fix the situation and did not offer a proper solution. Also, the driver of the truck tried to force a very large truck down a small street and damaged my neighbor’s car buyers beware.
Had a great experience. I really appreciated the lack of pressure from Jomar. He greeted me when I came in, asked if I needed help, and when I said I was just browsing he gave me his name and said to ask if I had any questions. He then left me to look around. When I had questions he was easily found and knowledgeable. This "non-high pressure" sales worked well for me. I ended up buying living room furniture because I was more relaxed and comfortable than some other places I went. Thanks Jomar!
Such a quick and easy experience! Thank you Jack, Gabe and Aaron for the help picking our pieces and working with what we needed.
Trevor was very helpful! He answered all of my questions and wasn’t pushy at all. An overall excellent experience! Thank you!
Great service! Very nice and respectful!
Nice furniture and friendly representatives. I enjoyed looking around at all the different styles and design suggestions.
Awesome experience as always. I knew what I was going for and was in and out in less than thirty minutes . Jomar in Deptford was very efficient, gave awesome customer service and did a great job!
Adam D and Aaron at the Deptford location were amazing! Thank you for making our purchase pleasant and easy!
Not happy
It was nice walking in the store and not being bombarded with sales reps. Our rep was Adam Dyrnes. He was able to answer all of our questions. He gave us space so my husband and I could make a decision without feeling pressured. The prices were reasonable. I will always do business with Ashley.
Sales person was great, prices are decent only complaint is wait time. Alot of items arnt in stock and have a few week lead time.
Trevor was very helpful, nice , patient, and willing to go above and beyond.
Heather was so nice took very good care in getting my furniture fast thk you so much
(Translated by Google) Good place, nice attention, I recommend it 100% (Original) Good place nice atention l recomend 100%
Had such a pleasant experience with Trevor. He was a delight to work with. Would highly recommend!
The saleswoman was very helpful and very outgoing I looked at a lot of different bedroom sets and priced different items .I was able to decide which one best suited me and made the purchase. Thank you Ashley Furniture for the great experience
I enjoyed the freedom to look around and get help when requested. The salesperson was very helpful in our search.
Thank you Trevor for your help in selecting my familys new living room set. Im sure we will enjoy it for years to come. I will tell my family and friends to go to Ashley for thier furniture needs and ask for you.
We had excellent service by Heather She was very pleasant to work with and did a great job figuring out the best options for us to get the 5 year interest free financing
Worked with Heather, she is extremely knowledgeable, friendly and funny. She has fantastic customer service and I would highly recommend asking for her.
Reasonable prices and sales people very helpful and did not feel like they were being pushy. Free delivery also an added bonus.
Salesman was not pushy The team was really cool and it was a great experience.
Our salesperson Janice Rocco was very helpful explaining the different options of the mattresses and the recliners we were interested in purchasing. She was very knowledgeable and a very pleasant person.
Trevor was awesome
Jay helped us at the Deptford location and I couldn’t be happier. He went above and beyond to not only make our deal happen but make delivery happen within our time frame. The whole process was quick and easy. Go see Jay!
Dawna was great. She was very patient with me . She was not pushy at all like some are. She was very laid back. Very knowledgeable. Talk to me like I was a friend not a customer. Will definitely going back to this Ashley store. This will be my store for now on.
Our visit was very pleasant, Heather Raguckas was ver y patient and kind, excellent service.Thank you.
Jay was great with helping me with all my needs and was very explanatory about the purchase process and delivery.
This place is devious in pricing. My wife and I selected a sofa and decided to purchase it. The pricing placard said $749. But, behind it was a sheet that said Veterans Day sale $799. The salesman pulled the $749 sheet out and went to the desk to write it up. We were charged $799!
The Sales Person was very knowledgeable and helpful in my process, buying a Bed Set. Sales person name Heather was very polite.
Heather was very helpful. Went out of her way to get us what we were looking for, for the best price and with next day delivery. Highly recommend
I wasn't impressed with the selection of power sectionals.
I like the fact that the staff let you look at what was in the store and when you had a question they answered quickly I like that I would definitely refer Ashley’s. Janice was our sale person for the purchase of our new sofa and love seat and Donna helped us to order the matching rocker recliner thank you for a great experience in buying new furniture
Ethan was an excellent and very helpful salesman! Very nice & knowledgeable. Had lots of laughs and he made the experience great for us. Everyone in there was so nice. So excited for our new couches!
I was looking for sunroom furniture and they had nothing but in the past I bought a kitchen table that's well made, however my daughter bought a living room oversized chair and the cushions drooped and they didn't do anything for her. I do not recommend sofas purchased here.
Sales rep was very friendly and extremely helpful.
Great experience at Ashley. Able to walk around without getting hassled by sales people. Adam D. introduced himself when I went in the door and he let me do my thing. Left there in 40 mins with a new loveseat for a great price!! Delivery Friday..
Nice store, greeted upon entry, given different options as to what I wanted. I was not pressured, but the sales person, Aiden was helpful and made the process easy. He mentioned the free delivery when we first started speaking and he was very professional but friendly. I would recommend this store
I had the best furniture hunting experience yesterday at Ashley outlet with Dawna and Daisy. They were extremely patient with my family and I and Dawna was able to help me visualize every piece of furniture for my new home. She answered all of my questions and understand exactly what I was looking for. Thank you Dawna so much!
Heather assisted me via telephone. She was very helpful and friendly.
I had the most wonderful sales person at the Ashley’s outlet in Deptford Township, New Jersey. Her name was Heather Raguckas and she was so polite, and made sure that I got the furniture that I wanted and stayed in contact with me every step of the way until the furniture was delivered! I would highly recommend this Ashley’s store, and especially this particular sales person.
Great experience!!!!! I loved the fact that they answered all my questions but aloud me to shop freely on my own …. Thank you !!!!! Great prices also !!!
The salesperson was very friendly and showed me great options based upon on what I was looking for
Heather was super helpful! She was able to answer all of our questions and didn’t make us feel pressured.
I was greeted by a gentleman named Robert who was amazing. He was never pushy. He was patient and seemed to ask the right questions. He helped me find the perfect set for my bedroom with a very fair price. He went out of his way to answer my questions or find the answers if he did not know. He was very warm and professional. I would recommend anyone looking for furniture to come to the Deptford Ashly outlet store and ask for Robert.
Very helpful staff. Always there for assistance
Great experience all around at this store. Heather was very friendly and helpful.
Friendly no pressure experience. Other local stores made me fee like I was being pressured into makeing a decision right away!
Ethan was very helpful n courteous. Good employee to have
Great service!
Friendly and helpful
Staff was great ,very friendly, very helpful. We bought a dinning table and a sofa sectional . Heather in depard store was a sweetheart. Very kind and funny 😁 made everthing easy for us .Thank you so much.
They had some great furniture. I bought a sofa and a love seat. The salesman was very helpful but not pushy. i would shop there again.
Just bought a bedroom set and sectional couch and the process could not have been easier! Heather was such a great help and was so honest with us. She got us a great deal and we will use Ashley outlet for all our future furniture purchases!
Staff was extremely helpful and helped us reach a confident decision in furniture selected. Heather was friendly and knowledgeable of the products, financing, and any questions we had.
Friendly, quick and easy to pick out and order!
Heather was super polite and professional. She had great suggestions for what I was looking for and was not pushy at all . This is my second experience buying from Ashley furniture and I will be a returning customer . Great experience !
Dawna was a big help and the Deptford location provides great customer service
Very friendly and knowledgeable sales person
Nice attention of all the team. Robert the sales personal that attended me, was very experienced and polite.
Great service. Thanks Ian!
It was a pleasant experience. Ryan was very professional and was helpful.
We had a great experience with our purchase for the second time with Ian. He was so helpful and professional. He allowed us to take our time shopping without badgering us. We will continue to shop with him in the future. Thank You.
Great staff. Super helpful. Robert was training and did great. Horrible experience trying to find stock of furniture and getting hold of management to discuss options.
Nice sales people but we chose to go to another store because they didn’t have what we were looking for
Great salesman and customer friendly
Ryan made the experience super easy, painless, and quick. He knew exactly what we wanted off very little details from us. Highly recommended!!
Good. But please have ur employees stop stalking the customers. When we enter and greeted…….we are told they can assist us. Then there is no reason to follow customers through the store. If we have questions…… we will ask
No pressure sales people, but very helpful when needed! Ian found us exactly what we wanted, and gave us the best discount available.
Ian was very helpful and great selection!
The staff was super helpful
Very efficient and friendly. Good experience!
Friendly staff that is helpful without being pushy. Reasonable prices.
Heather was awesome. No pressure. Answered all my questions. Told us about some upcoming deals. Very professional!
Ian was fantastic. He was Super helpful and knowledgeable. We where there for about 2 hours total, looking around, trying sofas etc, we left with a new Sofa, Kitchen table and chairs. All paperwork done. Great experience, we will be back when we need more furniture!!
Ian was very helpful and was not pushy while we were trying to figure out which sofa we wanted. Will definitely shop there again
Great quality furniture. Dawna is the absolute best, handling all of our needs for very large orders with ease!
Nice furniture, courteous, friendly people.
Stopped in looking for a dining room set. We were immediately greeted by a very friendly person named Dawna. Very knowledgeable and helpful. Would recommend for sure!
Adam was a great help, especially super patient. Me and my husband went to look at couches and we had so many questions. What ever Adam didn't know(he just started working there) he would go ask and would come back with helpful information. He was super kind.
Great experience and found the perfect rocker recliner for me.at.an affordable price and free delivery. Also found 2 great end tables. Adam was our sales person. He didn't hover and.was knowledgeable about the products. He made my shopping experience enjoyable.
Heather was quick, helpful, and so nice! We were in and out of the store within 45 minutes and got a perfect dresser! Very happy my the experience!
Friendly staff. Very helpful. Let you roam without following you around. Bought a bedroom set 6 years ago and still love it! Bought livingroom furniture and held up well.
Adam went above and beyond to help us! He was not a pushy sales man at all! Thanks!
Friendly, knowledgeable salesperson Sydnee!
Heather was very eager to help and took her time to help me find what I was looking for
Although I was indecisive, Heather was patient and very knowledgeable about the items on display. We look forward to shopping Ashley again!
Ryan was very helpful and got all questions answered quickly
Dawna was very informative and very pleasant.
Amazing staff and very helpful.
Adam was friendly and very helpful
Great selection of furniture. Staff was helpful and informative without being pushy. Ask for Dawna.
Dawna was excellent and very helpful. Thank you for creating the perfect sectional for us!
No pressure. Knowledgeable and patient.
Very nice experience with the staff. Everyone very pleasant and Ryan was extremely helpful.
Ian was a great help for me and my son. I bought a couch and my son got bedroom furniture. Very polite
Great
We had a good experience again here our salesman name Ryan. He was showing us beds He knew what he was talking about so did I lol.we bought bed wife walking around she liked end tables cocktail table had to tell Ryan the she fell in love with love seat and couch We got all pagage deal we all laughing she picked out dinning room set 6 chairs why not what the he'll put on Ashley card. But Ryan handled himself well it was a laugh.
Dawna took my call and was an absolute pleasure to speak with. I look forward to doing business with her. Excellent experience!!! Excellent customer service. 5 STAR Business! Keep up the good work!
I was looking for a desk for my home office and Heather at Ashley Outlet in Deptford was helpful and so pleasant. She was quick to point out the free delivery and set up while showing me all my options. I'm thrilled with my purchase and can't wait for my new desk to arrive.
Great customer service
Heather was very nice and answered all my questions. The sale was great and I walked out with a couch I'm very happy with.
Ryan Aspinall was so patient with me and he is an excellent salesperson. I loved my experience because he made it super easy.
Heather was very helpful in answering all questions that my husband and I had. She did not rush us or pressure us. She listened to us and provided us with meaningful information to consider for the type of furniture we are interested in purchasing.
Helpful and friendly staff. Easiest furniture buying experience I ever had. Ian was great
Heather Raguckas is such a sweetheart and patiently helped us with picking furniture. Will be coming back to see her for the final purchase after measuring👍
Heather R. wonderful salesperson. Answer all my questions an offered fantastic suggestions. If you are looking for furniture ask for Heather you will have a great shopping experience.
Very professional and knowledgible.helped us with all questions and concerns
We were looking for bedroom furniture and Heather, our sales staff, showed us some nice choices. She was super friendly and knowledgeable.
I was in the store over this past weekend for at least 15 minutes and no sales person approached me. I felt like I was being ignored! 🤷♂️🤪
Amazing service. Heather answered all my questions without hesitation. Thank you.
Sales person was very friendly and knowledgeable. Excellent selection of recliners. I will highly recommend.
Vincent Johnson was wonderful! Extremely professional and helpful. Gave us the room to shop but made sure to be close by to answer all of our questions!
Not bad
Dawna was fantastic! We found the perfect dining room set. Great price and service.
Heather aka Ashley! Was so amazing, she took her time to show us everything we were interested in and helped with all our questions! Definitely going back we love there long lasting furniture!
Ashley our sales rep was very kind, answered all are questions, and wasn't pushy. Very pleasant experience. Highly recommend.
Everyone was so nice and helpful! Definitely a great place to shop!!
Ryan was very professional and helpful. Thank you!!
Dawna is an excellent sales associate very attentive to our needs I will be shopping at Ashley’s Furniture in the very near future
Sales Lady was so helpful
This store had a piece of furniture I needed at a reasonable price and good curbside loading service.
I purchased the Darcy sofa and chair in mocha a while back and I wanted to now purchase the ottoman in mocha. It seems it has been discontinued. I love your products, there very well made, durable, and attractive, but I'm disappointed that I'm unable to obtain the ottoman that I want. The salesperson Heather was great with assisting me.
Experience was great! Quick and easy. Explained in detail the process and went over the promotion that they have. Vincent Johnson was a pleasure to work with.
The staff was very friendly . Vincent was helpful and amazing! I'm sure coming back!
Ashley's is a scammer organization. Terrible customer service. Don't trust them. You don't get what you pay for ...ever.
Great selection at a great price. The representative that assisted us was extremely knowledgeable and nice!
We were given our space and did not feel pushed or stalked by a sales rep which made the shopping experience better. Dawna answer all our questions and provided help when needed.
Looking for a bedroom set and decided to try Ashley after looking at other sets. First off the sales people were very pleasant and were not pushy and let us walk around without being bothered and after awhile we saw a set that we really liked and decided to purchase said set, that is when the sales person helped with the paper work and gave us a tentative delivery date. We paid for the set and left the store very pleased.
I bought a bed and a dresser in this place, I did not like buying here at all, since they are delayed with deliveries and do not notify the reason for what happened. On the other hand, they do not explain well what is needed if you do not bring the mattress, you should purchase an additional base for it. I do not recommend it at all, and I will not buy from this place again. Too dissatisfied with the service.
The manager Jim went over & beyond! Store was clean..staff friendly & knowledgeable. Great experience!
Ian was MORE than helpful. He was attentive, listened to what we wanted and got us a fantastic deal. Most importantly, he didn't try to pressure us into purchasing anything. I was a very pleasant experience.
Heather was very knowledgeable, cheerful and nice . We will definitely come back to see her
Heather was very helpful an polite. Store was clean, and had a comfy feel.
Great service from Ryan and a great inventory as well. Willing to work with us in terms of price matching as well as payment options and delivery.
Everyone was very helpful and knowledgeable
Heather was very nice and seemed very knowledgeable about the items in the store. Smart girl.
Our sales rep Ian was extremely helpful, without being pushy or aggressive. We were able to find exactly what we needed, and prices were reasonable.
Friendly, helpful associates
Ian was great , answered all my many questions
Salesman very personable and Knowledgeable!
Great customer service! Lauren and Dawna were very nice and knowledgeable. Beautiful selection of furniture. Reasonably priced.
Dawna was very nice. Glad she helped me pick out the couch I needed. We def be back there for next set up furniture
Heather was very kind and helpful! i left and ended up coming back the same night to purchase my sofa :)
At Deptford Ashley Outlet, Heather is awesome and helpful because I asked her to find a specific kind of sofa. She did her best job that I satisfy. Thank you
I was greeted at the door and service was very professional and nice. Nice furniture. I will return.
Everyone was very accommodating and kind. The process was simple and easy. We were given a lefty of time to make decisions with no pressure. We will definitely be enjoying our new purple mattress
I was looking for a power recliner. They had a wide selection. The sales lady Heather was very knowledgeable friendly and patient.
Heather was amazing! Answered all of our questions and made the buying experience a breeze! 3rd time buying from Ashley and always satisfied. Can't wait for our new bed to arrive.
Great customer service. Will do business again soon.
Had a great experience with Heather, easy process, quick delivery.
Lauren was very nice and helpful
Sales person was very nice and helpful.
I came in with a friend who was buying a dining room set. I was so impressed with the sales associate Ian and had been thinking of replacing my sofa. I found one and with Ian’s knowledge and help ended up buying the sofa
Very helpful, pleasant experience. If shopping for furniture would highly recommend.
Dawna was so easy to work with and made the buying experience wonderful. She did not pressure us and was patient with our questions. We will definitely purchase from the store again.
We've experienced the best sales rep in the world. If it wasn't for her, we probably would've looked around and left without making a purchase. Our sales rep, Dawna Reineck was excellent and informative in every product we took interest in. We are very happy with our purchases. When you visit Ashley's be sure to ask for Dawna...highly recommended.
Great service and helpful employees
Dawna was awesome!!! Very informative. Was able to be in and out in less than a half hour.
Heather was very helpful today. Although I was just window shopping for my move, she made the experience easy and felt very welcomed. She gets 10 stars!!
(Translated by Google) long (Original) Dawna
Salesman was friendly , knowledgeable and helpful for our needs. Great selection to pick from. Thank you
Purchased a bedroom set in April, and was told by the sales associate that there was plenty of inventory available and that we could schedule the delivery at our convenience. That was not the case, and I’m now moving into my new home without any bedroom furniture, with no set date on when I can expect my furniture even though it’s been fully paid for! I am not happy and will purchase the rest of the furniture for my home elsewhere.
Very kind and patient
Lauren was wonderful! I’m excited to get my new furniture! Hopefully everything goes well with delivery and set up! ❤️👍🏽
Dawna was superb!! Helped us find the perfect bed
Great customer service
Heather was amazing. Very helpful and made me feel comfortable with my purchase.
It was a good experience however they don’t honor veterans with any discount. Heather was awesome, not pushy.
All my questions were answered. Dawna was very sweet and patient with me.
Heather is the most patient and helpful sales person, and she helped us above and beyond.
I want to thank everyone all the help they gave us and getting what we wanted
I truly love Ashley baby...when I tell i got my living room set from them 5 year's ago and still loving my set...and brought a nice a?? bedroom set 4 my ex boyfriend and he still got and loving it🔥🔥🥰🥰10-10-10-10 across the board baby
Good sales people. Nice lay out too. Buying 2 pieces. Selling my old LR sets. Purchased 2nd rocker recliner. Most comfy ever
Good service and really helpful
It was great,Ty
I enjoyed the entire experience, Heather did a great job, professional, competent and courteous. Thank You
Good place and no to expensive great service from Ian Frederick thank you for your help
Heather was very helpful . Got me in and out fast. Even helped me match up a table set for my new couch
Heather was very helpful and not pushy at all. The perfect sales woman. She greeted us and then let us look around without following us around. This makes me want to stay and shop there.
Ian Frederick was our salesman and he was fantastic. We went in for a living room set and ended up with a new bed and bedroom set as well. It was a bright and beautiful store and we loved the selection too. I'm glad we went when we did cause we got some awesome discounts. Will definitely go back when we need other furniture. Thank you
Lauren answered every question I had and was extremely helpful with figuring out the size of the couch I decided to buy. She also made the payment process extremely easy. Also a fast delivery. 2 days!!
Great selection and service!
Ian was amazing! I love shopping the Outlet. Always great service and awesome prices!
We walked into the store and were greeted warmly but not hassled while we looked around. Lauren answered all of our questions and provided us with excellent service. Looking forward to our delivery next week.
Lauren was very polite and helpful. Thank you Lauren
Someone must be using my identity because I haven’t bought anything from Ashley HomeStore. Smh
Great salesman very helpful!!!
I got a sectional on fall clearance last October. It was a great price, now I know why. It's super uncomfortable and 2 days after paying for delivery and set up the buttons began to catch and pull. It is now missing 2 and others are following suit. I don't recommend the low quality furniture from Ashley Outlet. Also, I wasn't going to leave a review but they're hounding me with messages to do so. wish I could leave a better review.
Quick and easy. Happy to have found an item we were looking for that was sold out online. Heather was great and helpful.
Great experience. Employee Heather was wonderful and extremely helpful. Would not hesitate to work with her again.
Great help and was very helpful manager is welling to accommodate when mistakes are done.
I had a very good visit there, everyone was so nice and helpful.
We ordered a darker color but got light grey which is hard with young kids but over all the great by. It comfortable seats a family of 6 every well and it nice to look at. Would absolutely recommend 👌
Too high and bad quality
Was nice. Had answers to all my questions and very helpful
Was very happy with the selection of the furniture that they offered, and the time that they allowed me to view the furniture without pushing me to make a decision. The sales person was very knowledgeable, and very helpful when he came down to find an exactly what I was looking for and I recommend this Ashley store anyone looking to find new furniture for their home.
Friendly and helpful service
My service representative Ian was very friendly and went out of his way to call another location to see if they had one item for us. The process to purchase with financing was super easy as well.
So far this has been a great, furniture buying experience for me!
Great prices with quick delivery. Will have to wait to see if the quality holds up.
Was greeted promptly at the door. Was asked what i was looking for. Lauren C. Came to help me and was very knowledgeable, friendly, and made the purchase simple, fast, and easy
Young lady was very out spoken yes I would recommend others
We weren’t hounded by vultures. When we decided on our purchase it was quick and painless. Dawna was great!
Cheryl was very friendly and helpful. She gave me enough space to look around freely but was available for any questions. Management friendly and helpful as well. I forget the name of the women who helped me pay my bill and arrange delivery, but she was very friendly and super nice as well! Excellent experience overall! Will come back for future needs.
Jacob was knowledgable and answered our questions. He was diligent and helpful. We will be back.
Walking to the store the woman handed me a coupon. I told her what we were looking for and she pointed and said over there. If you see anything come find me is what she said. We'll never go back.
Customer service was great at first. They gave us space to look around which we appreciated. After purchasing 2 furniture items we were left with having to exchange 1 immediately after receiving from the warehouse. By this time we were not treated like customers. It seemed as though they were worried we wanted to get our money back which was not the case we just wanted to reselect. They gave us such a hard time there was so much miscommunication. We were told one thing then told another. This took up to 3 weeks. They told us we can look online as well failing to make mention it can't be from online. After being fed up with having gone back and forth over the phone and driving personally to the store 3 times. We gave up on them and went to cherry Hill the same day we left with 2 new chairs and so much clarity and didn’t have to pay a another delivery fee like deptford told us we would. And Now we are dealing with deptford not giving us the right monthly bill amount with the wrong promotional. I would never go to deptford again. Cherry Hill was amazing and we will definitely go back to them. Hopefully this will all get resolved soon. It's been such a headache. The woman that helped us at cherry Hill immediately knew what a re-selection was and made everything so easy and enjoyable. We will continue furnishing our home with the Cherry Hill location.
Jacob was very friendly and helpful with assisting and explaining a bunch of different options to me! Store was very welcoming and well put together. Thanks all for a great experience.
Was very pleasant.
Salesperson was very friendly, patient and helpful.
I had a very satisfactory experience with the salesperson "MATTINA" she goes above and beyond to help you get what you're looking for. Thanks MATTINA.
Jacob was super helpful and attentive. My fiancé and I just wanted to browse before making a purchase in the coming weeks. We did not feel pressured at all to buy anything on the spot, and are looking forward to returning to get our new home furnished.
They had some good values, but in my opinion all over priced. The staff was pleasant.
The sales guy Jacob was extremely helpful. My new set came in two days after purchase. They had had a sale going on for free delivery and free set up. The delivery people came when they said they would and did a good job setting everything up. They even took all the trash with them! Over all my experience with Ashley Furniture store was great!
Very easy buying process.
Aside from the heavier blonde woman when I walked in everything went well after her. Jacob was most helpful,friendly and professional unlike her. Everyone else at the checkout was great!! Kind professional friendly staff at the counter. The heavier blonde woman I forgot her name. She was quite rude and needs to learn some people and customer service skills.
My complaint is NOT about the furniture. I am very happy with the Woodsman reclining sofa. My complaint is about the delivery and set up. 1. WHY would you take the couch out of the box on a wet rainy day? 2. Why remove the protective covering from the sofa to allow it to get wet and scratched? 3. WHY WHY WHY did you think that the sofa would move into the door vertically when you could have easily tilted it into the door? Now my sofa has multiple scratches and even a small tear in the leather like material! If I didn't have the protection plan, I would’ve had to deal with this mess. Next time I will order my OWN moving company, especially for the price I paid for delivery. My nephews were more careful carrying the old sofa to the trash!
Samantha P. was amazing. She was patient with us and helped us find exactly what we needed.
Went into the shower to look for a coffee table, and an end table was approached by a salesman IAN Who is very helpful, but not pushy my boy was very good Ian help me purchase I will Johnny recommend actually sales associates and merchandise
Staff was great, very helpful and I didn't feel pressure to buy...I will be back to make my purchas this week because of that experience
My salesperson, Cheryl was awesome! Attentive, patient, respectful and a huge help.
Great people and great prices
Sell representative treated me with respect and professionalism.
Excellent service from the door! Cheryl was amazing and knowledgeable
Jeffrey W. Very approachable and knowledgeable and not pushy at all. Didn’t make us feel rushed and got us all information we needed. Will definitely be back!
Jim and the crew were very courteous and professional in handling our purchase. We got exactly what we wanted and the price was reasonable. Update to my post on 10/19/22. When I purchased my mattress on the 15th I made arrangements for it to be delivered on Wednesday the 19th. After no call the day before and none on delivery day plus no delivery I call them to find out what happened and was told there's no notes for delivery nor was it scheduled after I clearly made the arrangements on Saturday. I had to schedule delivery again on a day that's inconvenient for me. Very poor communication and service. I made it known to the person I spoke with that this will be my last time buying anything else from them.
Great experience. Not pushy at all and jacoby who helped us was very knowledgeable and pleasant
Sam P. was great and personable. Quick visit and got the perfect couch. 5/5
Great experience from beginning to end, live my new bedroom
Buy sofa and table sets from here… price is expensive and my table chair’s leg is broken!!! They use some glue to put leg together!!!!! Check you staff when they arrive!
I found what I was looking for at a great price, bit I don't really see why it's called an outlet bc they have the same item as the regular store at the same price. So a little confused there.
This location is trash! The manger literally left the back of my suv open after loading it. THEN SAID IM GOOD WITH LEAVING IT LIKE THIS. Unbelievable how bad the guest experience and service is at Ashley furniture period now. He was upset to be doing his job. I guess it's just a reflection of the time we live in!
Great customer service and explanation of what to expect with the delivery and the whole sale process. Did not rush md and if I had any questions they were answered bY Sam.
My boyfriend and I came in to look for a dining table. We were greeted by Dawna asking if we needed help with anything. We advised her we were going to look around at first and let her know if we would need any help. We found an amazing table and Dawn was able to help us out with our order. She was extremely friendly and professional. Everyone in the store super friendly and helpful but I definitely recommend Dawna to help you with your purchase!
Samantha helped me pick out my first couch for my apartment, She was so helpful patient. Amazing customer service and the Memorial Day sales were great!
Ian was so nice and super helpful! Can't wait to get my new couch!
Just left store bought a couch . Girl was very, very nice but when on internet and couch was $100.00 cheaper. By time I got home store was closed. They need to cash my check tomorrow. What do I do? Lydia Pendino from blackwood nj.
Samantha is an excellent sales person and answered all of my questions. Very satisfied. I recommend this Ashley store for all of your furniture needs.
Terrible service they charged me 100 dollars to change a recliner that I didn’t order. Never again.
Wonderful experience, our sales girl Lauren Iin The deptford NJ store was pleasant, and very thorough . We will definitely be back !
Jeff was courteous and helpful. Was seeking living room accessories such as a mirror. Mostly bedroom accents in this location but did find a nice beverage rack.
Jeff Wagner was our Sales Representative. He was excellent. He had so much patience with us in selecting a living room set. Very knowledgeable about the furniture. He was a great help in choosing our furniture. We will definitely recommend Ashely Furniture to friends and family
While the service was great and everyone was very nice. The sale price show on the couch we got was not for the model it was on. So that was misleading and we spent more than planed because we really liked the model on the floor. This is something management should fix.
Samantha was outstanding, I love the sofa and recliner I purchased. There was no pressure, Samantha was friendly and knowledgeable. I will definitely come back.
Jeff was extremely helpful, not pushy and very informative.
Lauren was a very helpful associate. She was knowagable, patient and 'real'. It was a pleasure working with a person who had personality, allowed the products to speak for themselves, as opposed to being pushy, and was humble enough to ask for more in depth product information when necessary. We generally do not make large purchases on a first visit to a store, but did so because of our comfort level and confidence in Lauren. Thank you. Joanie Walsh
No pressure by the salesman. We actually went and got Jeff with our questions. He helped us find an end table that we were looking for and then even suggested that they have in a different color. Very easy transaction and easiest furniture purchase I’ve had in a long time. No stress this time
Very attentive and professional. Answered all the questions we had.
Very affordable and Jeff who helped my boyfriend and I was very helpful. We love the recliner we were looking for to make our living room complete. We highly recommend Ashley’s Furniture to anyone looking for good quality and affordable furniture.
Ian was professional, friendly and knowledgeable.
The staff was very friendly, courteous, and knowledgeable. My sales associate Ian was particularly amazing and patient as I made my furniture selection.
I ordered my couch Labor Day weekend. I ordered it with Beau who apparently was just telling people whatever they wanted to hear because he was fired. Only found that out after I called in November to find out where my couch was. I kept getting promises that it would be in the next month. 🙄 Fast forward to today February 23rd. No couch. I was emailed again to say it’ll be another month. And this was after the manager called me earlier in the month to say he was confident it would be in at the end of this month. So I will be going in today to cancel my order and give my money to someone else. This company is horrible. It’s my fault though because this was the second time I ordered from Ashley and the second time I had to cancel because they kept saying the furniture would be in “next month.”
I dealt with Lauren and she was very helpful and got me a very nice queen bedroom set . Very happy with my purchase.
The staff was fantastic and very helpful as well as most polite
Very helpful & friendly , will get my business moving forward.
Good stuff here, just takes a VERYYYY LONG time to get it
I placed an order in September 2021 with the understanding that there would be a delayed expected delivery in December 2021- January 2021. I called the store in mid-2021 to inquire about satus of delivery. I was notified that delivery had a revised delayed March 2022 delivery. Given Ashely has a 3 day full return policy, I inquired about their cancellation policy. On December 23, 2021 I received a random email that I had refund pending???? I went to store to learn that my order was CANCELLED. After patiently waiting 3 months, they cancelled my order. So NOW....I'm back in the queue as if I just ordered today....AUGHHHH.
Sales person helped us find exactly what we wanted very quickly. No pressure which is something I try to avoid so it was especially nice. Only downfall is that your furniture takes so long to come in.
Dawna helped me find what I was looking for and was very friendly. Good service!
Overall great experience! Alex was very helpful!
Jeff was nice
I received an email asking me to leave a review and I would like to give my honest opinion. Yesterday, I took advantage of the Black Friday in store only promotion, and purchased several items. I was pleased to find sets for each room in my new house, however after purchase I found that I had been overcharged almost $800.00. It was a huge inconvenience to have to go back around the store to check each item price while carrying a newborn baby. If I had not took a close look at my receipt and added up the price I was charged and what the floor price was, I would’ve been out of almost $800. This act makes me question the integrity of the company and I am not pleased with my overall experience.
My sales person was good, easy to talk to. No pressure. My test will be if she remembers to call me when the love seat comes stock again.
Looking for a gr8 deal on furniture today
Had a great experience buying a new sectional for the living room! Ian F was VERY helpful and made this process a breeze! Very happy overall!
Customer Service is lacking.
I was able to walk around without sales people hovering over me. Decent selection of furniture considering the disruption of supply. Prices are good.
Very helpful kind
Sales members were friendly informative but not pushy or “lurking” after you. Good selection and we found a couch set that was exactly what we wanted.
Great furniture and no pressure sales!! I love the relaxed atmosphere and all the furniture is beautiful.
Jeff was great very knowledgeable about all the furniture we were interested in. Great experience and he was very helpful with everything.
Jeff was super helpful! He knows his mattresses and doesn’t push you into feeling like you need to make a decision or purchase. Will definitely be returning and requesting him!
Lauren was a pleasure to deal with.
Great customer service ! And such a pleasant and easy experience with our purchase ! Thank you !
Ian was incredibly helpful, highly recommend!
Our experience was exceptional. Samantha P was our sales person and she was friendly, professional and went above in order to get us exactly the furniture we desired. She answered all our questions competently; any questions she couldn't answer, Samantha quickly found the answer. She promised to stay in touch with us until our furniture is delivered to ensure we continue to receive caring and an outstanding experience.
Sam was very patient and very helpful with our new furniture purchase. She was able to answer all our questions. She also narrowed down the delivery time frames for certain styles for us before we came in the next day.We will definitely be back to purchase more with Sam. The staff was very friendly and the store is really clean.
Beau was very helpful and polite … Took his time with us and answered all of our questions and went over everything he could with us to make us feel comfortable ! A great asset to have at Ashley's!
The customer service was great until after the purchase. We waited 8 months!! for our couch to come in. To which our salesmen each week kept telling me it would be in the following week. I now have a rip in the couch I purchased. To get to there customer service/ warranty services is atrocious. I paid for the warranty on the furniture and it’s seemingly impossible to get this issue resolved. Needless to say I will no longer do business with Ashley furniture.
Quick easy transaction, I love they left us wander and let them know when we found something. Thanks you Dawna!
I must say the younger staff seemed nice, but and older gentleman was very pushy and honestly treated me and my fiancee like idiots. Not to mention the astronomical prices!
Either you get some to help that doesn't listen to what you ask them or you get the guy that acts like he's selling used cars. I kept waiting for him to tell me he had to talk it over with his sales manager, and to make it worse, he smelled like an ashtray. I thought everyone quit smoking last year?
My salesman Alex Baji was very helpful with the process gave me some important insite on my furniture. Very good job!!! Thanks for all your all your help Alex !
Was nice. Pretty good service. We found some end tables we needed and a chair side table as well. My gripe was when we picked out a leather sofa/loveseat/recliner ($4k) set and wanted some matching pillows thrown in $240 worth and 0% for 60 months and the manager wouldn’t do it. I thought that was a bit unreasonable so we left.
Salesman was polite and professional and not pushy, and didn't follow us around the store like a vulture.
So far everything is going smoothly. I spoke to the manager who had a salesperson return my call. I must say Dawn was friendly and professional. I’m looking forward to receiving the furniture I ordered.
Dawna was great, very nice and not pushy at all, I am very happy with the sale on the couch I just bought.
Went in to purchase an ottoman. The sales lady was nice and helpful until I asked her to price match to their website. She then copped an attitude and seemed bothered that I was making a purchase.
Alex was very helpful and knowledgeable
Ashley Associate was very happy to help. Very Through!
Everyone was very polite and professional. The sales people introduce themselves to you but they don’t pressure you like other places. My sales person, Beau, was accessible but not on my heals everything step I took. When I made my decision, he went over everything thoroughly before taking me to Hannah to pay. He remained close by until my transaction was complete. Hannah was very friendly and professional. I felt like I was working with a friend. P.S. They have a great selection of furniture at very reasonable prices.
Very efficient and fast. In and out. My sales associate was very good. Thank you Ashley
Very beautiful furniture and gorgeous accessories.
In and out with a financed sofa and delivery scheduled within 30 minutes. Can't beat that. Wonderful associates. Very pleasant.
We went to Ashley to just look around as we make settlement in a week on our new home. We ended up purchasing a kitchen table with chairs and a dresser/mirror and 2 chest of drawers. Ian helped us and was very friendly, informative and not pushy at all!
Very friendly and helpful.
Great place. Very friendly customer service representatives.
Beau was awesome! Hats off to a no pressure sales approach. Gave my wife and I room to discuss things. Was extremely helpful but did not hover over us. Thanks!
Very good & helpful people👍
My experience at Ashley Home Store Excellent service from Jeff. He really helped us out with my new bedroom set and mattress. Thank you Jeff
Went to get a sleeper sofa. Beau helped us get the perfect one without stalking and harassing us. Thank you
Jeff, you were freaking great! Very patient and knowledgeable and super sweet!
She was very nice and very helpful
Beau was our salesperson. Pleasure to deal with. Bought a dining room set. Easy process. Great pricing.
Katie is always able to find a solution to what we are looking or asking for! The staff are very welcoming and nice! That’s why i keep coming back! Thank you all!
Beau was great!!! All around great sales experience at Ashley
Very professional workers and very knowledgeable at there job! Made it easy for me to pick out the bedroom set I wanted.
This is THE WORST experience I’ve ever had with getting new furniture. I was assured a delivery date but told I’m trying to get it even sooner.The delivery date came and went…Get an email stating it would be another date…that didn’t happen either. Then when you call to complain and all of a sudden your furniture magically appears in the warehouse. You get another day and time BUT they call you at 730am to tell you they will be there in 20 mins NO you won’t cancel that order. And then the 4the delivery date which was 6/18 and the delivery driver breaks the entire foot off the ottoman and hides underneath there: The customer service is a tragedy at that store. The employees literally hang up on you the second you seem a little bit annoyed. The manager Jim is an absolute joke. DON’T EVERRRRRRR BUY ANYTHING FROM THIS COMPANY LET ALONE THAT STORE….do yourself a favor and go to BIG LOTS they have all named brand furniture including Broyhill for wayyyyy cheaper better quality and wayyyyy better customer service
Ashley furniture as a whole is a terrible company. Although the employees here tried to help me, the people in charge will not fix your furniture and at most will offer store credit after you call them 20 times. Then they close your account claiming they can't do anything else for you. I've been sleeping on the floor because they took apart my bed frame and told me they won't keep working due to unsanitary conditions... my room is not unsanitary and this is the 3rd time they've been to my house. Why was it not unsanitary the first 2 times? This is the worst company I've ever purchased from.. I do NOT recommend then.
Great price and great service from a very friendly Beau. Answered all my ? And got me out quickly which is always better then standing around for hours waiting for finishing order. So very impressed with Deptford store and will use them again.
I went there with an idea of what I wanted. Unlike their competitors, the show room people showed me what it would look like and helped me find the best deal for it. I’d recommend Ashley HomeStore to anyone looking for new furniture
Very friendly staff, great prices.
Went to Ashley HomeStore Outlet, in Deptford. Jeffrey helped us pick out the perfect mattress for my husband & I :) Jeffrey was very knowledgeable & helpful. We can not wait to sleep in our new bed!! Thank you Jeffrey for all your help!!
Deana was phenomenal! I told her what I needed and when and she immediately knew what to show me! Best customer service I have received from anywhere in a long time.
Jeffery was very knowledgeable about all the products from couches to mattresses. Not sure what you want go see him and he will assist you with figuring out what you want.
My representative was very knowledgeable, attentive, and helpful. It was a great experience. I would recommend Ashley Furniture because of their inventory and customer service
Awesome!
Great service, very friendly, thank you
Mehhh
Jeff Wagner was excellent. Gave options and pricing right upfront. Did not pressure and was very helpful and knowledgeable of all the items we purchased. Would recommend the store to anyone needing household furniture.
Good place
Very nice assortment of furniture. Also, knowledgeable and friendly staff.
I didn't go here. I was at Burlington next door. The rating is for Google getting the location wrong and not having the option to say I wasn't there.
Wonderful
It took a while, from February til the end of this month, but, it was worth the wait! I love my table and chairs! The fellows who delivered, were really great. It was Angel and I don't know the other guy's name, but they were so very nice, did their job and left, Thank you so much, for, all the attention and help, Ashley!
Pricey, great help only reason I didn't give it 5 stars is because of wait times, 2 recliners I ordered and was 90 day wait after I paid to have them delivered I find this out. Staff is friendly, also when there is a sale stop by I went and saved over $1,000 on the recliners. Other then that it's a good store just pricey but if you want quality especially with there 5 year cover everything plan. We had a problem with the sectional ordered in 2019 and they came out and re did all the fabric for that section, they give your a stain removal kit and will remove stains if you have the 5 year plan. Definitely worth the investment I've used it twice and got instant results.
(Translated by Google) Me (Original) Mi
Bought sofa and loveseat and 5 year protection plan. Both pieces have seams separating, a sagging center seat. Put in claim over 3 months ago, process started great. They accepted pictures of defects, sent new materials to my home for repair tech, and now it’s three months later and nothing fixed. Process seems deliberately cumbersome and have been asked multiple times if I want to close the claim, like that’s what they hope for. Don’t buy. It’s a scam. Unless you like having uncomfortable furniture that looks terrible.
(Translated by Google) Excellent decoration and good prices (Original) Excelente decoración y buenos precios
Great service no hassel, friendly helpful staff!
Good quality furniture and great service
Went in there looking for a lamp and a mattress and just felt that the woman that was trying to help us was very rude because we were looking for a certain lamp and she made a comment to someone else we were wasting her time walked away and start dealing with another customer I thought was very rude so we wound up going to Bob's furniture and wound up spending our $1,300 there
It has nice options for small liv rooms sectional s
Just go to the main store...pricing is not discounted enough....and the showroom is extremely limited
Purchased couches in Aug, was told delivery by Oct. I understand everything was pushed back but NO ONE called to keep us posted. I kept calling, pushed back to Nov, then Dec, then FINALLY they arrived in the warehouse on 12/31 but couldn't schedule delivery bc some other person at the store said it wasn't going to arrive until mid January when I was JUST told the items were literally in the warehouse. Had to speak to someone from A TOTALLY DIFFERENT LOCATION to get answers. She said 2 out of 3 pieces were there and I should schedule a partial delivery n tell them to throw the 3rd piece on the truck! Omg why didnt anyone from the location I bought then at say this??? Now the one piece isnt put together right and I've been trying to get a hold of someone and left messages and NOTHING!! I will NEVER buy anything from this company nor referrer anyone to them!! The only person that was helpful when I actually got to talk to someone was Eathan!!
Very nice the salesperson was very informative and patient
Pretty good selection of furniture
Staff is very helpful, not pushy at all. Prices are good.
Nice furniture, but takes forever to get delivered, I purchased a sofa table for my wife as a chrismas present back in early November and it is the middle of January and I still haven't received it yet, I would have purchased something similar elsewhere but she really liked this certain sofa table.
Lauren was a great help! She was able to work with me and help me get exactly what I needed. I’ve brought multiple pieces from this location. I love it here !
(Translated by Google) I loved it, very good !! (Original) Me encanto , very good!!
Nice
They very Nice Furniture
Lauren was our sales rep, she went above and beyond to make sure we got what we wanted at a deal with could live with. She even spoke to us on the phone and walked us through some of the items in the store when we were looking. That is why I chose a day when she would be working. She sold us our set and made the process easy. One of the best I have ever dealt with, as a business owner I would hire he is a heartbeat.
We came in right before closing and were still given the utmost attention and service. We were able to make a decision and complete our purchase within 15 minutes. Very happy with our experience.
Great furniture and sales people
Awesome store
Ordered furniture in August, still hadn't gotten order in November! Cancelled order. Will never do business with them again!
Very friendly and knowledgeable sales department
I ordered a bedroom set in June and they told me I should have my order by the second week of August . Second week of August came , never received it or a call with an update . I had to call each month to receive the same BS update ! It is now November and still no bedroom set ! One rep told me that my order was being pushed to the side because my sale associate was out and no one was looking at my order . Talk to the manager Jim there and he full of bs too ! Would NEVER buy or recommend Ashley furniture again ! Go else where !!!
I am very disappointed with the service i have received from this store. The associate that “helped” me was Lauren. I went in the store knowing what i wanted because eugene assisted me the first time i went in and we were squared away. Unfortunately the second i went in to actually place my order Eugene was off. Lauren offered to help me however her service was less than adequate. When i told her what i wanted and she looked in the system she said they would be delivering it mid November so i chose other pieces that she had advised me would be delivered faster. I was told just about everything would be in before November (i went in oct 4th) after a month of telling me i would get all my furniture by the last week of October i still don’t have everything. She called a few times to let me know that my things were in stock and ready for delivery but wouldn’t have a date. I called about my dining room table a few times she told me it would be in the last week of oct when that came and went she said nov 4 when that came and went we called the store again SPOKE with a manager that basically said we didn’t know what we were talking about and had an attitude ( i feel like if you’re going to tell someone something you should be straight and everyone should have the same facts) he said it would get delivered today. TODAY THE GLORIOUS DAY I’ve been looking forward to we got a table delivered! However Lauren put in the wrong size chairs. (The chairs are too low for the table) we called to tell them this isn’t what we ordered and that we were becoming frustrated because this has been a back and forth situation since the beginning of oct. she said she would fix it and said she’d called within the hour.. NEVER CALLED so i called to see what was going on.. she’s unavailable right now.. never again going to this store it’s a waste of time YOURE better off going to ikea and building your own chairs than waiting for these people to deliver things you pay over 1k for. Super disappointed.
No variety. Customer service was lacking
This store is amazing with great service has so many different varieties insurance, so many different beds furniture bedroom sets kitchen sets children's bedroom sets couches coffee tables and so much more was trade service I love it
Our first time there, Ethan was awesome. I would use him again. Unfortunately Covid has caused a lot of issues for all businesses. So, our order will take 8 to 10 weeks
Edit: The warranty here is a total scam. It only covers things that a tech can come repair. How can a tech repair a scratched table? I have no idea but they sure sell it like no matter what happens they have your back for five years. Don't fall for it. I'm very sad to say I won't be doing any business here again, when I visited a year or so ago the staff was great, but the company won't stand behind their warranty so what's the point? Original:The staff here is amazing! They never pushed us to buy something we didn't want, and they were extremely patient and helpful with us in our search for new furniture. 10/10 I would recommend anyone who needs furniture to come here and have a look around.
Salesman and manager do not tell the truth. I was lied to about my credit line being open still and when the items would be delivered. Do not trust this store. They denied the stories I was told when I called back as well. Spend your money elsewhere.
U guys are amazing! Thank you
Lauren was amazing ❤️ The process at the store was easy i felt comfortable and she was very informative! Definitely refer to work with lauren if you go here ! Got a great deal on a sofa and the protection plan is awesome ! Just waiting for delivery tomorrow and I’ll be one happy girl !!!
Very modern and contemporary queen bedframes!!
Kate was Amazing. She was more than patient and super helpful. I had already ran into multiple delivery issues with ordering furniture from other stores so I needed to find something that was ready to ship almost immediately. We viewed multiple items as well as their dates of availability until we narrowed it down to a purchase. I'll be back for another purchase with the help of Kate. Thanks.
Lauren did a great job of filling any questions I had. Only down side was lead time for delivery, but it’s not the fault of floor sales. Price, ease and relaxed environment will cement my reasons for repeat business.
Awesome salesperson
Kate was unbelievable sales person. Not only did she find the product but the best offers. She stayed in touch with delivery options and tracking our purchase. Wonderful experience!
Hector & Ethan were so helpful & kind helping me with a queen frame. They loaded it in my vehicle for me as well. I love the customer service I received today. Great experience.
Our associate Sonya last night gave us exceptional service!!
Sonya took great care of us & she was very knowledgeable in everything in the store! She was very pleasant to work with!!
Kate was nice and very helpful
Nice experience! Kate was very helpful, not pushy at all like some salespeople. She was pleasant and answered all my questions. I was able to go home do some more measuring and called to place my order. I was very happy with that. I have to wait a little while for my order but I believe that is typical for the furniture business. Kate told me she would keep me posted about my order. I would highly recommend this store!
I was shopping for furniture for my home. Kate greeted me with a friendly smile and she was personable professional and made me feel very comfortable and no pressure. She is awesome!!! Thank you Kate
After shopping around for a bedroom set for my son, even going to other Ashley locations, Sonia at the Ashley outlet in Deptford was by far the biggest help. She took care of everything for us, even price matched an item when we asked. Thanks again Sonia!!
Kate was extremely patient, down to earth, and helpful. I look forward to making another purchase with her assistance
Loved theusoc choice
I was in and out quickly, helped quickly, and they came back to check in. Good variety and helpful staff.
Very good
Kate was very helpful especially with my 100 questions. Very professional, kind and caring ! Thank You for all the help!
Quick and easy, nice furniture
Was helpful and knowledgeable about everything and wasn’t trying to push stuff on us.
Lauren was friendly, happy to help, nice smile, professional and great customer service very knowledgeable and helpful. We were happy with our purchase today.
Rude staff. Customer service is no good in person or on the phone.
Sonia was so incredibly helpful (and patient!) with me while picking out my furniture! I changed my mind about 5 times, and she let me know it was ok and to take my time. She also took a good 20min out of her time looking for a side table to match the tv stand I was buying (and it matches perfectly!). The furniture all delivered today, and I could not be happier! Thank you Sonia, the delivery guys... and anyone else that had to put up with my indecisiveness!
Very good sales great service
Sales women was fantastic took her time made sure everything we needed was met we had a great experience !!!!!
This store is great!!! Everyone was so helpful and knowledgeable about the different pieces they had to offer. Sonia was great!! She did not pressure us and offered us so many options to save money and find a nice sectional for our budget. Definitely visit and work with the great team in Deptford !
Great customer service and selection.
The furniture itself is fine! We worked with Ron, he was wonderful. This rating is based off of the customer support and the delivery. The delivery guys took FIVE HOURS to arrive to my home. My furniture was supposed to be delivered between 8am-12pm but they didn’t show until after 4pm. I had to track them down, they lied to me on the phone (I confirmed this when I spoke with the military agents at the gate) and they didn’t seem to care that they inconvenienced a customer. I attempted to call the store to make this issue known but I was put on hold for 30 minutes. Never Again with the company!
If you’re looking for a pressure free sales experience- this store has it! Olivia was amazing! We found exactly what we wanted after months of shopping around. Can’t wait to enjoy our new furniture! Thank You & we will be back again!
Do Not buy ANYTHING from this store!!! They do not stand behind there product. Manager will tell you how great there protection plan is and it’s all a lie. If you need to call for repairs be ready to deal with rude , unhelpful people.
Love my new furniture our sales girl Sonya was the BEST!!! I would reccomend her to anyone. The fact that you can furnish your House at 0% for 5 yrs Love it!!!
The young man, Matt, that assisted me in searching for the right couch for my new home couldn’t have done a better job. He was super polite, patient and even measured probably 5 different couches for me. The entire staff did their job perfect.
Olivia was very helpful and kind. Helped us pick the perfect couch
My experience was awesome at the Ashley Furniture Outlet store. I was instantly approached and greeted by Olivia. She was very helpful and knowledgeable with products. I glad that she helped me with making a bedroom set purchase that was reasonably priced. I would give her 10 stars if I could and I will definitely be back to purchase again. Thank you again Olivia for all of your help.
Knowledgeable and Friendly Staff. Very helpful in our decision making process. Thank you
Went to pick out new furniture. Was greeted by Heather R. who was absolutely amazing. She showed us what we wanted to see. She took her time and answered all questions, advised that 1 set was similar to a set that is horrible. Appreciate her honesty!! We bought a new couch, recliner, mattress and bed. Heather is amazing sales person.
Olivia was a great help. She was polite and professional.
Very easy and enjoyable. Thank you, Olivia!
Appreciated the fact that Olivia greeted as soon as I entered the store. She answered all the questions I had regarding the difference between the outlet and the normal Ashley HomeStore. Also, she directed me to the area in the store where I might find what I was looking for. Olivia showed a real concern for me as a customer. I will definitely be reaching out to her when the time comes for purchasing what I need.
Ashley outlet has something for everyone. Awesome Staff, Great prices and a Great selection of furniture and Home Goods to choose from. Ashley outlet is the place to go.
Bought a recliner chair here recently and the experience was easy and smooth. Bought our bed about 6 months ago from there also and we had a great experience also.
Recently bought my new living room and Bedroom Furniture with Ashley HomeStore Outlet. Olivia was our Sales Representative. She made sure we made the best selection and went over every detail with us. She explained the warranty’s offered and made sure we had everything we needed before making our final decisions. Our overall experience was seamless with them! They give you that “at home” feeling. We will be using them for all our future purchases and recommending to friends, family etc.
Found the side table I saw on line , which never happens and it was just what I wanted and the price was right. Very helpful staff and they put it in my car for me. Great place to shop.
The young lady that helped was really nice!!! Excellent personality, walked with us to let us know what was available. Shes really a good worker.
Great experience at Ashely! We had already picked out a living room couch and fell in love with it! We went back to purchase after making settlement and Olivia helped us! She was super sweet and very helpful and made the process quick and easy!
We went to this location just to browse! Never expecting to have such an awesome experience and to leave with a house full of furniture for our daughter and her husband and also ourselves! Hector was AMAZING and so helpful with his knowledge of the bedding and furniture! If you are in the market for furniture this is definitely a must see! Everyone was so friendly and helpful. Dwayne was awesome to work with in the end checking us out as well as the rest of the staff! Thank you all💜
Olivia was our sales rep and was very helpful and knowledgeable.
Sonia's was Very helpful in fact so helpful I bought 2 lounges instead of one would definitely buy from Sonia at Ashley again!
We were in this store last night and Hector helped us and he could not have been more professional, attentive, and helpful. He carefully took the time to explain every piece of furniture we were interested in and he was more interested in us finding furniture that fit our style than making a sale. I’m so glad we walked into this store last night, it was best decision. The manager and the rest of the staff were exceptional as well. Thank you for helping us buy all the furniture we needed for 3 houses!
Hector was great!
Just ordered couch. Arianna was so helpful and genuine!
Hector at the Deptford store was great! Very helpful and knowledgeable about the furniture I selected. Thanks!
The salesperson and two managers I interacted with were great! I required extra assistance due to an error on my part and the managers at the home store worked with me to sort it all out. Thank you!
Hector was great! He did everything to help us find our dream couch!
Olivia was polite on point, professional, price was fair
Yes gret customer service till they sell u the product the they were less than friendly, mabe knowledge on furniture but not on beds! This is a nightmare the first person was there a week and quit after my sale!!! I hadn't bought a bed in years!!! I had 2 neck surgeries and back got a small lawsuit and went there, according to these reviews!!!! BUT THIS STORE IS AWFUL AND THE MANAGER IS RUDE AFTER THRY TOOK 7000 FROM ME AND THE MATRES WAS TO SOFT AND THIN! I RELUCTANTLY GOT ANTHER MORE FIRM ONE FROM A SALESPERSON WHO WAS LEAVING THAT DAY!!!! By the third day with that one my hubby was on the couch, I called them they said give it time to break in!!! By the next week I couldnt walk! ANd wanted my money back! Because they never shared knowledge, about thes beds and delivered me bases with rust on them and they were the wrong ones! After the last nice salesman I dod my on research! I wanted a serta icomfort a model they didnt carry!!! I wanted to leave and cause a scene but my hubby wasnt letting me ! The man said as we were leaving o I'm sure I can order that brand! And proceded now we went to mattress firm just to try it and then was armed with knowledge, so long dry short I got the matress and when i leaned for my hubby I fell in the gap never happened with the last ones! Immediately called and ask for someone to come get this i had it! Took them a month to get a tech her he pointed out things i didnt c! And then write a report that reflected otherwise! I called Ashley the manager whom was different then the 3 I spoke to said I'm not REPLACING or REfunding!!! She was nasty and treated me with contempt! So they think I'm stuck because the want to take advant6of seniors and disabled the ar sadly mistaken!
Olivia was super helpful and went above and beyond with us while we visited! Great place to look for furniture.
Best furniture shopping experience I have ever had. Felt very comfortable in being able to look around and make choices without pressure. Olivia was extremely helpful as well as knowledgeable. I will definitely go there again with all of my furnishing needs. I will also recommend Ashley Home Store in Deptford, NJ to friends and family.
I am over the moon about my experience today. My wife and I were just out browsing for possibilities, but had cash in pocket just in case. We had plans to stop in several stores. After literally being chased out of Bobs we felt defeated and were just going to quit and head home but decided to make one more stop in hopes of fixing the day. Arianna greeted us at the door with a smile and was not a pushy sales person. We found her once we had a question about an item and she was beyond helpful and pleasant. She helped us find a similar item that we liked 10 times better and it came in the color my wife wanted. I got the furniture piece I wanted, my wife got the color she wanted, and we weren’t badgered by anyone. Multiple other employees saw us and simply smiled and asked how we were, no one was pushy and I love that. I will 100% be a return customer. Thank you Arianna Cohen for such a pleasant and enjoyable shopping experience!
Ethan was a wonderful salesman. No pressure to buy but exceptional help!! He guided us through the process with ease and expertise! I would go back to Ashley because of him and ask for Ethan again and recommend that you do the same! He even tried to help us out with a previous customer service issue from our purchase from Ashley two years ago! He went way above and beyond our expectations.
Very polite staff and very helpful. Glad I came here!
Very good at her job.would reccomend using her again
Wonderful lady grate help
Great store with great prices. Everyone is so nice and helpful. They priced matched and ordered everything we wanted. They really worked with us and gsve us the best deals.
Ida was a terrific salesperson! Had a great experience and saved a lot of money at Ashley!
Customer service at this store is outstanding. Sonia and the Ashley staff was amazing in processing my purchase and delivery schedule. Great experience!
If you go to the location in Deptford, ask for Sonja. She was the reason I found what I was looking for. The store had a nice selection but Sonja went above and beyond to check all the stock and styles to find the perfect furniture for me.
Great shopping experience with Sonia. Not pushy at all. But very helpful suggesting pieces that would fit my style.
Her service was absolutely amazing. There was not a single ounce of pressure like most sales reps do once you walk into a store. She has taken her time in finding out details on products and wasn’t distracted. She was kind and beyond helpful. After checking out multiple places, I ended up back at Ashley’s getting the help from Sonia.
We purchased a sectional and was very clear that we were nervous the sectional would be very close in measurement and Sonia assured us if the sectional did not fit we can refuse the delivery and get our money back. She failed to mention you only have 3 days from the purchase date not delivery date to recieve a full refund, anything after that would require a 25 percent restocking fee. Well the sectional didn’t fit and I was told I would have to pay a disassemble fee and a restocking fee to have them take the sectional back. They were very determined to make me pay these fees. Thank god I fought for myself and made them aware the delivery date happened to be 3 days after we purchased or they would’ve made us pay these extra ridiculous fees. Funny thing is Sonia originally scheduled our delivery 3 weeks after our purchase date so she knew exactly what she was doing. It’s very frustrating when sales people tell you whatever you want to hear just to make a sale! I won’t be shopping from here again.
I had a great experience at Ashley the couple times I went there. My fiancé and I were looking for furniture for our new home but we didn’t want to be pressured into a purchase either. The second time I went I got great service and and an amazing deal too. I worked with Ida while I was there and she was very helpful and friendly! I would recommend going here if you’re trying to get an idea of what you need or if you’re ready to purchase as they won’t pressure you but they will give you whatever info and ideas you need!
Absolutely love this place I was and out in 15 mins. Purchased all new living room furniture.
Ida was great. Super helpful and patient!
If you need furniture, buy it from here! In a world where customer service seems to be subpar at best with most companies, Ashley Furniture stands out from the crowd. From the moment we walked in, Dylan greeted us and guided us through the entire process. Dylan was informative, pleasant, and a great salesman without being pushy. He made sure we had exactly what we wanted, and kept us updated throughout the entire process. Delivery was insanely quick, on time, and delivery guys were great. This was truly a great buying experience and I would recommend Ashley Furniture of Deptford to anyone in the market to buy furniture.
Nice furniture. I was shopping for a couch. They have lots of choices. The salesperson was very helpful. The prices are reasonable. The displays are nicely put together.
I'm starting to think there isn't a decent furniture store in this entire area. This is my 3rd time visiting this store and the people do not seem to have knowledge of their product or the stock availability. I definitely won't go to this location anymore. Bob's across the street is looking better and better
Sonia Tirelli did a great job helping us pick out living room furniture for our new home! She was very helpful
My fiancé and I had a great experience at Ashley Homestore Outlet in Deptford NJ. Ethan Appell was our sales rep and he was amazing. He helped us find our new couch set and we were very satisfied with the service he provided. Ethan was friendly, personable, and very knowledgeable. He made the experience enjoyable and easy. I would recommend Ethan to anyone looking to find their new furniture.
Delivery takes 1 month and you have to pay re delivery fee people's liens to you
I was greeted at the door by Oliva who walk with me around the store twice. She helped me when i needed it and stood back when my husband and i were conversing. Thank you so much for a wonderful experience
5 stars- the look of the whole facility, the cleanliness, the engaging and informed staff, the financing plan, and the swiftness of the whole process. Ashley was my 5th stop and I wish it was my first. Prices were profoundly cheaper and the entire customer service experience was awesome. Free delivery to Philly!
Ida was a great sales representative! Great sales
Ordered 3 pieces of furniture in February and have yet to receive it all. Smh. Very disappointed.
The store was really nice. The associate that helped me was also really nice. Even though they didn't quite have my taste of furniture, the furniture they did have was very nice. I'm just picky .
Olivia is AMAZING! She is extremely friendly and knowledgeable. Her knowledge of the different fabrics helped point us in the right direction. The store has a small selection but that’s ok.
Olivia was great! She helped us get just the right pieces we were looking for. Great experience!
My concern about 1 start is not for the salesman,is for the delivery and the horrible customer service in the store,I supposed to received my furniture by the 14th I had to call concern about my delivery,they told me,they waiting for 2 piece,I said is ok but by the 16th I need my furniture,nobody called me,so I had a call on the 15th that my furniture is on the warehouse and ready for delivery after monday,so I was so clear with my salesman that my birthday is on the 19th and I want to have the delivery before for my party.,the girl told me,my salesman is off but she is going to email the delivery team and she is going to call me back they never get back to me after 4 hours I went to the store and I received the horrible service that I could ever imagine in my life,I spoke with a lady in customer services desk,first very rude,. I explained her my problem and the answer that I received I was that she didn't do delivery,I told her that I want my money back she just asked for my card but didn't even make anything to result the problem,I believe some people didn't have any kind of customer service and they just need to step out from those job that you have to deal with people,and made customer feel that their money are not important.i never going to do business with this store,they just dont care about customer.
This place is literally terrible. Told me my two couches would be here March 1st and I had to call to find out they weren’t even in the warehouse. The first couch delivery was fine but today’s was so terrible. Told us the first time it would be by 3, 4 o’clock comes by and no phone call. So I called the store and talked to George who was nothing but rude to me. It’s still not here at 4:45, will never use here again. Did nothing to make this situation better.
Had great service from robbie . He was amazing very helpful . He made sure i seen plenty before i decided even tho my mind was all over the place very professional yet personal need people like him around !!
By far the best experience!!! Olivia my Salesperson helped make my decision easy and quick. Will definitely be returning. If anybody is looking for a great selection of furniture with excellent customer service this is the place to go. Ask for Olivia, she’s the best!!!
My wife and I were in Ashley furniture several weeks ago. We were treated by a very pleasant young lady (Olivia ) she was our sales consultant . She was very helpful and motivated to assist us . She accompanied us throughout the store . Answering multiple questions and trust me we had many.she was pleasant and cheerful . We appreciated her help . We haven’t made a decision yet because of work being completed . But will gladly seek her out when we are ready.
The customer service in the store was great! I was able to order the furniture I researched online and they matched the internet price. The only downfall was that the furniture I ordered was out of stock and I won’t receive the furniture for a few weeks. Other than that, I received top notch service and would highly recommend Ashley’s Furniture Outlet!
Great experience. Olivia was very helpful. Will be buying most of our furniture here for our new house.
Positive experience! Overall staff was friendly. However, our sales rep Hector, was amazing! He was knowledgeable and had a lot of patience. Will definitely recommend him!
Sonia was a pleasure from the moment we walked in the door. We were not here for a mattress but walked out with one. The entire experience was wonderful and a 50" aTV to boot! I will be Back!
Olivia was very helpful and help me pick out an excellent bedroom set
Missy helped up choose our furniture. She’s very nice and accomodating. I recommend you looking for her At the Ashley furniture outlet in Deptford.
Ethan was so helpful with my purchase and he is now my only furniture salesman!!
I have to say, I have bought furniture several times in my life and this was the most enjoyable time my husband had. Most of the places in the past they were very pushy. At Ashley's furniture our experience was totally different. The two ladies that helped us we really enjoyed our time with them, it was a fun time. It wasn't one of those times that I couldn't wait to get out of there. My husband and I certainly will be back when we are ready for more furniture. Also the sales where great. I can only hope that delivery is just as good. Thanks so much. Frank and Diane
Missy had great customer service skills. Missy gave us knowledge information about our furniture selections. The other reps at Ashley gave you space to walk around & look at furniture without being harrassed by another sales rep. Had a great experience with our first time being there .
We were in need of a bedroom dresser ASAP. We picked one out but we would have had to wait a week for delivery because of our availability to have someone home to accept the delivery. The store had the dresser we wanted, but only to sell in a conplete bedroom set. Rob was kind enough to have the store manager speak with us. I explained our urgent need... and thank god!! The manager said we would be able to split up the set so we could take home the dresser we wanted today! We are very happy with our experience with Ashley outlet store in Deptford. 👍🏻 Alexa J
Ariana and Ron were great and easy to work with. They helped me with everything I needed and made sure I was aware of all the President’s Day sales going on. I would highly recommend working with either of them!
Ron and Sonja were great to work with. They were very helpful, educated, and friendly. The front desk associates were professional and welcoming. All around great experience. Will be visiting again in the future.
Had a successful visit at Ashely furniture. Ethan was our Salesman. He was great. Very informative and helpful. Enjoyed our purchase.
Very friendly and helpful. He was moving furniture around store so I could see how it matched up and was very patient with me. Made me decision easy
Robert Benvissuto was great! First he met us at the door with a friendly smile!! He then helped us find exactly what we needed. After dealing with changing our mind on color about 1000 times he honored a lower price we found on the internet for the same items. All in all, a great experience. Looking forward to receiving my furniture delivery on Tuesday!!
The sales associate, Ron, was helpful but not pushy. The paperwork took little time.
Both my daughter 2 couches! We have a very nice young man. Everyone who called to set up delivery were very professional . Thank you
Sonia is amazing!! She set us up with a fantastic couch and love seat, she’s very patient as well! I would recommend her to all my friends and family!
Great service from Sonia good selection of furniture. Sonia was extremely helpful with our purchase
Absolutely horrible experience here at the Deptford, NJ location. Stay far away! To start, we are not ones to ever complain, nor do we ever even return products. We purchased a sofa at the Deptford, NJ location which at the start had a manufacturers defect issues - Ashley Furniture Outlet later replaced it. The new replacement sofa was also defective. However, this time the replacement sofa came with a wood defect which causes the couch (specifically the chaise lounge portion) to squeak and creak when sat on. We then spoke with Dwayne Johnson (store manager) who directed us to the corporate office to replace the 2nd replacement sofa. Corporate Office was/is extremely unhelpful . We dealt with 5 other individuals at Corporate after speaking directly with the store manager. Phil, Kathy, Jania, Frank Paul, at the Corporate Office, and lastly an individual at Advanced Repair Technology. Corporate tried to force us to have this brand new sofa fixed by Advanced Repair Technology instead of being replaced. This was/is absolutely unacceptable. This company 100% owns this issue, yet they try and throw the blame on the customers. If this issue is not rectified in the near future, we will take it as far as reaching out to News Media Investigators. Do yourself a favor and stay far away from this company. Never had an experience quite like it and would not wish it on my worst enemy. The absolute worst customer service we've ever experienced.
I just went to the Ashley Homestore Deptford Outlet and had yet another positive experience! When we went into the outlet, we met Sonia who greeted us and later checked on us and was pleasant, knowledgeable, and helpful! The outlet had the exact platform for my bed that I wanted and Sonia provided the paperwork and I now have a beautiful platform with free delivery and assembly. Every time I'm in an Ashley store, the salespeople are pleasant, the prices are reasonable, and the furniture is attractive and well made! I always tell friends to get their furniture from Ashley.
Had a great experience shopping here. Excellent selection and friend staff. One piece ordered is on back order so that's a disappointment but not the end of the world, just hope it comes in soon but otherwise everything was good and quite decent prices, with free delivery too.
Sonya was amazing! I came in looking for an affordable mattress to place in my weekend home. She understood my circumstance and was able to get me a mattress that was both super affordable and super comfortable. The entire process took less than 20 minutes. Thank you Sonya!!
Easy and quick experience at a price better than what was offered online. Ron was helpful and knowledgeable, will purchase from this location again in the future.
Excellent service! Went above and beyond to get us exactly what we wanted!
Ida was my wonderful sales associate ! From the moment I walked in ( Black Friday morning at 7:00am) , she greeted me with sincerity. She helped me pick out my living room set, dining room set, and tables . She explained to me the current promotions, showed me different styles of furniture, and helped set up delivery to my new place ! Besides the awesome deals , it was a pleasure walking into a store and being helped—not pressured to buy. I highly recommend anyone to come to this location. Hopefully the delivery service will be a great as the in store service.
Our salesperson Ida was very attentive and helpfUll. We visited twice and she remembered us when we returned. The Deptford store seems very well run. I’m looking forward to our new furniture
My husband, Eric and I had a very good experience in the Deptford store thanks to Ethan. Although he may be a young salesman he has a very mature, patient way of handling his customers. He is very knowledgeable about mattresses, even though we had a little misunderstanding about the purchase of our mattress and bed frame, Ethan handled everything professionally and responsibly. We will be back to shop at the Deptford Ashley Furniture Store again thanks to Ethan.
a few weeks ago we had something specific in mind when we went out looking for a sectional and all though we did not find it in the store our amazing salesperson Sonia was able to find and order us EXACTLY what we wanted and we received it two day later. We loved working with her so much that when we needed a mattress I went back when I knew she’d be working and ordered a mattress from her as well. She made the stress of furniture shopping so much easier and we will continue to go to her and the Ashley Furniture Outlet for our future furniture needs!
Sonia was extremely polite and patient. She helped me with decion making.
Ida our sales women was awesome. She was very helpful and worked with us to furnish our home. The prices were awesome and Ida was a huge help working with us and our budget
Our saleswoman Ida was fantastic. She was helpful and knowledgeable without being pushy or overbearing. We purchased a fabulous new sofa and got more for our money than we expected. We will definitely be back for a dining set! Great selection!
The service at Ashley Homestore was excellent. Ethan was very knowledgeable and kind and got me in and out of the store within 30 minutes. He even helped me figure out a past warranty claim. I would definitely recommend and purchase again!
My sales person Ethan was very knowledgeable and very helpful. I would sop at Ashley furniture again
The sales representative, Sonia, was SUCH an incredible help to my sister and I. We came in to browse, knowing we would need furniture for our move in November. So is was so polite, fun, and so resourceful with absolutely everything that we wanted and needed for furniture. She discussed all sorts of options with the furniture we liked, and even ran through numbers for all sorts of different situations. She made every step so simple, and she truly took care of us every step of the way. What we thought was going to be a nightmare of a process, she made it so simple and worryfree. We even got free shipping, and the furniture was half off! Beautiful furniture at an awesome price. The financing option was absolutely amazing, and I’m so glad we chose to come here first. Buying furniture here will offer a salesperson who is kind, personable, knowledgeable, fun, and someone who is looking out for YOUR best interest. I would recommend Sonia to anyone in a heartbeat! She made our day, and offered an unforgettable experience. Thank you so much!
Great service
Ida was so friendly and helpful! She made the buying process fun and painless- we weren’t hassled or pressured to buy anything but we are so pleased that we did. I’d recommend her to anyone.
Sonia was great. Had a pleasant shopping experience with her. She located what I needed and was able to place my order.
I had a great experience with Sonja from Ashley she was so helpful I needed certain sizes and she checked on the floor and in the catalog for me. She even text me a few times to let me know what she found for me and to let me know when they were going to deliver my order. She is an asset to the company. I will definitely come back to Ashley when I need other items.
Robert was so kind and helpful. My husband and I took up so much of his time, then the next day I brought my mother-in-law in and took up another two hours! But he helped us pick our living room and my MIL her dining room (which she didn’t even need, but fell in love with!). Thank you Robert! You are our go to guy! Pats fan or not!
Robert was very friendly,helpful and also very patient with me when I wasn't sure which bedroom set to pick. I will be coming back again. Strongly recommended.
salesman Bob was great to deal with. Good experence.
I had a good experience at Ashley Outlet Store. The salesman who assisted me, Robert, was nice and attentive everytime I came in (about 3 times in a week). I would definitely recommend coming to this location. The staff was sweet to my daughter as well.
Visited the store on Saturday shopping FCC or a new mattress. Gave sales rep my preference. She showed me what was a sizable. I tested the mattress and found it acceptable. Afterwards I looked at a similar mattress at another store of the same brand. The price was exactly the same. Only difference was the free delivery from Ashley. I returned to Ashley today with my husband for him to test t by e mattress. He approved and we purchased it today. Only wished Ashley had another store or offered a free delivery to another home I owned on Carbon County, PA. The delivery charge was an exorbitant price of $250. That forced me to look st another retailer in that county that had free delivery.
My wife and I are looking for new furniture and ideas the customer service representatives were very nice and helpful our representative's name was Tiffany. She was very knowledgeable and informative about everything furniture including delivery. The building is very clean and the sales representatives will even move the furniture in the store around so you can check out the look and see if you would like specific items together. Ashley furniture outlet representatives are all about customer satisfaction
Briana was very knowledgeable and professional. She listened to my needs and wants and assisted with the decision on my home furnishings. Awesome Sales Rep
Thanks for all your help from my sale person Ms S
Very thorough and took us through every option available to us to fine the right furniture for the right price. Friendly and polite. Her knowledge of the products being sold was superb.
Brianna was very professional and helpful, she has us in and out.
The Ashley HomeStore has gorgeous displays and is layed out nicely so you can browse through everything without feeling overwhelmed. Ida (our sales person) was very approachable, friendly, patient, and knowledgeable. She helped us out a lot with picking out a mattress and furniture for our new house. Even the girls at the front desk were great and patient with our kids. It's not easy furniture shopping with 4 kids in tow!
Your sale associate Brianna was excellent very knowledgeable and patient took her time with me
Ashley furniture was super great! My favorite was how they did not swarm us when we came in the store! We were greeted by our sales rep and asked if we had any questions, we didn’t at the time and she told us to look around and if we had any questions to let her know.... never once did I feel pressured and everyone was super friendly... they had a ton of options for all price ranges and the quality was great! This was the 5th store we had been in that night and none compared... I was having a difficult time making a decision and kept changing my mind our sales woman was super understanding and never got annoyed with me .... she was extremely friendly and easy to talk with! Our tv stand was delivered very quickly and with out any damage! Super happy with our decision!
Good selection of sofas - happy we were able to find a sectional to work in our tight row home, I love that we were able to mix and match pieces. Ida was wonderful to work with, let us take our time, we didn't feel pressured and she helped us figure out pricing with different sectional pieces, taxes and more. Since the labor day sale got us free delivery, we used that money and signed up for the extended warranty plan...worth it for the peace of mind. My husband and I will be back when it's time to update our dining room table. Thanks Ashley's and Ida!
Had a great experience and felt no pressure by sales people. Worked with Pat and ended up ordering a great living room set
I had the best sales man Ethan very polite and helpful. Came back to change the color of my furniture and the manager made this so easy. Will be back to buy living room furniture
Robert tailored our experience to our home lifestyle. We told him our ideas and he provided instant, cost effective solutions that we loved. We will definite come see him again. Thanks!
We are very pleased with our new sectional :) Ida was was knowledgable, pleasant and patient while the family made our final selection. We're coming back for those recliners! ;D
Associates are nice, furniture is not. I purchased a dining set and within 10 days of delivery and very light use, the finish has random pitting and imperfections that are a result of poor quality manufacturing. Of course the store refers the dissatisfied to corporate and then corporate blames the customer. There is no refund policy. The best that can be done is to allow the customer to choose another poor quality piece of furniture as replacement. Ultimately, Ashley’s customer service is almost as pathetic as its furniture.
Quick and Easy!! No pressure until I asked. Would make that my first stop next time.
Ida was very friendly, helpful and patience. It was a pleasant experience
Great service and better prices
Was ok. Person who sold me was awesome.
I had a very positive experience at Ashley Furniture Outlet. The sales consultant was very helpful & knowledgeable about the item I was looking for. All staff I encountered there were very polite and helpful. Marie K.
It was a pleasant experience.
Knowledgeable sales person. Fast delivery.
We are first time home owners and decided to browse Ashley furniture today and we had nothing less than an amazing experience! The store was very clean and all of the employees were very welcoming and informative, especially Ida! We went in just to take a look and with her help we ended up buying a gorgeous tempurpedic and a couch! Considering we are first time owners we don’t know all that much about financing when it comes to furniture and she was super friendly and provided all the information needed to make the purchase. We will definitely be shopping there again once we move in :)
Larry was very easy going and helpful! A pleasure to work with and made everything easy and seamless.
My fiance and I stopped in for a bedroom set and mattress and they were great!. They even worked with me to find the best mattress since the first one I purchased hurt my back. I really appreciate the customer service we received. Ida made us feel comfortable about making such a big purchase and we know it was the right pick! Ashley furniture in deptford is great!!
I went into Ashley just to browse and ended up leaving with a beautiful bedroom set. Ethan was helpful, knowledgeable, and made the entire experience great. I will be returning for my next furniture purchase.
(Translated by Google) I like the treatment of the very efficient, friendly and patient worker and the furniture, very good quality at a good price (Original) me Gusto el trato de la trabajadora muy eficaz amable y paciente y los muebles ni se diga muy buena calidad a buen precio
Thank for the help Larry!!!
Larry did an excellent job! Friendly and polite.
Ethan was awesome Very knowledgeable In and out Great service Would recommend
Larry was a huge help in our hunt for new couches. He gave us a lot of freedom to look around on our own and was very knowledgeable about the different products. Larry was also just a great guy to sit and chat with. No pressure shopping! I would definitely recommend shopping with Larry!
I had a wonderful shopping experience with Arletta/Sales Consultant this July and August. She was very helpful and informative about the furniture that I was looking for to furnish my home. Arletta even let me take a nap on the mattress that I eventually purchased(Just kidding!!!) but you are allowed to lay on the mattress. The prices were amazing for the quality of furniture. I’m very happy with my furniture purchase. Thank you!!! Arletta and I can’t forget Dwayne/Store Manager for helping as well. Thank you again!!!
Larry was wonderful and extremely knowledgeable. And in the rare instance he didn't readily have an answer to our question, he was super quick to get the answer for us. Definitely recommend shopping here!
Briana was WONDERFUL! We purchased a mattress for our guest bedroom. She got us a great deal and next day delivery. We’re very happy with our experience and the product.
Brianna was very helpful. The process of purchasing our couch was flawless.
Rep, Sonia, went above and beyond to help with my purchase. She was very informative about Ashley Homestore's products, services and policies. She made my shopping for furniture a very painless experience. A-one service. Kudo's.
Ethan was great. He helped me pick out an attractive high quality bedroom set. I’m so grateful that he educated me on the quality of the furniture that I purchased.
Brianna was great!!!
Great experience
I can't say enough good things about sonia.I went in to buy a bench and possibly a head board which I did purchase, and she went over and beyond to help me.
Sonia and the rest of the Ashley furniture team are awesome! Thank you all for your patience and help! Will definitely be back for more furniture
Larry was great!
Couldn't ask for better service! Ida was great, made us feel comfortable and not pressured. The store itself had a great setup and all of the employees we came in contact with were very pleasant. Will definitely return for future purchases!
Hello. I just wanted to let you know that our sectional sofa was delivered successfully this morning. We have been 100% pleased with our service from start to finish. Larry Nelgut was our salesman and he did a great job! He answered all our questions, asked all the right ones of us and was very personable. The price for the couch was also a big perk! The 2 men who delivered the couch today were also efficient, personable , quick and neat! Overall, our experience with Ashley Outlet was fantastic and we will definitely be back! Furthermore, we will be spreading the good word to others to hopefully send you more customers. Thank you again for everything!
So far the customer service was very good in helping us pick out our furniture, the furniture is due to come in September and we are very excited for the delivery
Super helpful. Got a great couch too. Had some moving issues when getting into a new apartment but Ashley’s was very accommodating to our changing needs.
Very happy we chose Ashley. Tiffiny was great. She was very knowledgeable about all the different types of beds and took the time to show and explain everything to us. She found us the perfect mattress and we love it. Best sleep we have had in a long time.
Sonia is awesome and so patient.
Larry was patient, polite, and extremely helpful!
Sonia was AMAZING. As soon as we walked into the store we did not feel “pressured” once to buy anything. I told Sonia my vision and she helped my boyfriend and I hand pick pieces to bring our vision to life! Sonia was professional, friendly and so caring. She even called us the day of settlement on our new home to wish us luck! We can’t thank Sonia enough for her hard work!!!
They had good service to begin with. Especially Tiffany And Ida. But the main thing for me was the amount of credit they were able to get for me. I didn’t have the best score so I was surprised! I was able to furnish my whole house. The manager there is very nice and reasonable. You can tell everyone there cares about your business. This is a real, honest review
Salesperson Sonia was extremely helpful!
Ida did a wonderful job helping us pick out a couch for our first house. She was attentive while allowing us to have time to look and was always around for questions. Everyone at the location was friendly and they had many options to choose from. It was easy to find something that was perfect.
Ethan and Sonia helped me so much with the purchase of my mattress and even updated me the whole time until my order arrived and even after my order arrived Ethan called to make sure everything went smoothly I recommend seeing Ethan or Sonia for any of your Ashley needs.
The quality and price of the 6 chairs are purchased was excellent. They delivered in a few days and I had beautiful new chairs. I will be going back for bedroom furniture.
The staff was very informative & stayed in continuous contact to assist us with the furniture that we ended up purchasing.
Great customer service. Ida the sales rep was awesome and very knowledgeable.
Staff was pleasant and helpful. And selection is excellent.
Everybody was so nice and helpful.
Great experience with Tia in the showroom. Helpful, not pushy and very patient Delivery went well
This is my second trip to Ashley Outlet,I had Sonia both times.She's great,knows her stuff,very helpful and personable,would definitely go back and ask for her.Great store,great prices.highest rating 100%
The sales rep was friendly and helpful !!i appreciate her taking the time to understand and meet my needs! Thank you!!
The sales lady, Sonia, at the Ashley Furn.Outlet store in Deptford was extremely helpful. We love our new living room and bedroom furniture. Will purchase from this store again!
Ida was my sales person and she was very friendly. She knew the details regarding the couch I was looking at, and answered all me questions. The overall experience was a positive one.
Knowledgeable staff, easy to deal with and not pushy. Delivery was so easy and convenient.
Nice furniture..i bought a few things...but i must say very annoying staff. Ill go to a different store even though they are the closest. Three different people kept pressuring me to buy a 5 yr warranty for the loveseat recliner...3 different people. Anything for commission i guess. I called ashley corporate n complained i was pissed. They worked it out with me and they agreed as per my request not to give any money for the warranty to any staff member for commission due to the issue they caused. Ill buy from ashley again but not that store. I don't appreciate being pressured by 3 different people..unacceptable! On 3 different days n one clerical woman called me at home about the warranty. Disgusting . That's why 3 stars for unprofessional customer service. Nice furniture n power bed but not so nice staff.
This is the second time we bought furniture at this location. The sales person Ida did such a good job the first time so we requested her specifically for our next purchase. Ida gave us space to browse but she was always there when we had questions.
Sales consultant Sonia Tirelli was very courteous and helpful.
Sonia was awesome! Great customer service.
I will be back she is an awesome sales women
Sonya is the best! Answered all my questions, super patient, very thorough!
Sonia was very informative and accommodating even coming in onher day off to help us on our second visit. We will certainly come back to do business with her again. Service was excellent.
I purchased several items at Ashley outlet in Deptford. SONJA was sales rep. She was so knowledgeable and helpful and made my purchase at Ashley's a very pleasant experience. Thanks Sonja
We were there yesterday to look at mattresses. Ida helped us and did a wonderful job. She was very helpful about telling us about the different kinds of mattresses and what we were both looking for. We will definetely going back once our mattress is paid off for a new couch and bedroom set!!
Lauren was a big help. She was professional and answered all my questions and more. I will purchase my furniture in the near future with Lauren. Thank you.
A lovely selection and our salesperson Ida was terrific. After she sold us the furniture, she followed up several times to keep us abreast of delivery. We needed it to be delivered before the 11th. Highly recommend this store and this young lady.
Awesome experience, go see John, I have gone to Raymour in the past, the extended warranty is much better and they don’t over price their furniture.
Sonia was extremely helpful! She went above and beyond to help us find the living room furniture that we wanted. She was very patient with us and we greatly appreciated her diligence.
We have been shopping for furniture for quite some time, dealt with several sales associates I must say Ida made us feel at home and welcome explained all options. Her professionalism surpassed the rest.
The Ashley Outlet store is wonderful in Deptford. Ask for Ida because she is knowledgeable and knows her numbers. They are honest hardworking people. The store manager himself, offered my son and I water and check on us several times. We love their furniture. Our last Ashley set lasted over 8 years and we only bought new for color reasons. We will be back for outdoor furniture and a new dining room. Thanks so much Ida, we look forward to our new living room and bedroom!! Holly, Chris and King
Sonia was very helpful and knowledgeable
Ida greeted us immediately, showed us everything we needed, explained everything thoroughly and was very patient. I Will go to her again with all of my furniture needs.
Ida was very pleasant to deal with and she is no pressure which I appreciated very much. I highly recommend Ida anytime you’re in the market for furniture or household furnishings!!
Extremely helpful staff. Very patient as we had struggled with which arrangement to purchase. Not overbearing like some places can be.
Tiffany was excellent!!!! Would recommend everyone to shop there !!
I went in for the first time to see what Ashely had to offer and it was simply amazing I met a sales person who is absolutely also that her name was Roxann she was one of the best sales person I ever had spent time showed me everything I asked for went into detail pricing everything I was so amazed with how old the store locked and also the friendliness and all the information that she had to offer great move with hiring somebody like Roxann I will always come and shop there it will never get anything else at another store as long as Roxann is there thank you so much Ashley furniture
Our sales woman Briana was awesome! She listened to what we wanted and delivered! We will definitely go back when we are redoing another room.
Lauren was very informative on the furniture.
Ida Taylor was by far the best sales associate that I've encountered on my quest to purchase new furniture for my new home. I would definitely recommend her when shopping for furniture! Ashley Homestore Outlet in Deptford Nj is the best.
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0% interest for 60 months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.