Mattress Store Edison, NJ

They received one star because unfortunately when I had inquired about the sofa fitting into the doorway, how would that work out? Or how can we ensure that it would enter the home if we deemed it was too big?... He replied to me very plainly and said that if it doesn't fit through the door when the delivery people get there then they'll just have to leave it there outside and you can't return it and that was all he told me and then he went back to his lunch and then we left. Unfortunately, for his lack of sale was also a lack of attention to customer service. I checked Ashley Furniture website directly and for a majority of the sofas including the same model and others 5 to 6 inches higher under additional dimensions stated that the doorway had to be a minimum of 32 inches, so technically any couch could have worked for our doorway. We purchased elsewhere because that gentleman and young lady on the phone we spoke to after gave bad attitudes. You can't just make a sale and give crappy service.

Great place to shop for furniture, lots of options to choose from. Great price range!

Great experience with Dani and his delivery crew!

Outlet store with broken furniture. Don't waste your time.

We just left your outlet store and we apparently just annoyed the older gray haired man at the desk by just walking in. He told us everything is damaged and tried to send us to their other franchise and seemed amnoyed he had to leave the desk to even talk to us. If you hate what you do so much, go find another job. Clearly a disservice to your company as an employee and we will never be back and we have a whole house to furnish.

Excellent service!!

I had the best experience at this location! Steve was the person who helped me, notice I didn't say sales person. He educated me on the products that I was looking for right size of my vehicle if I wanted to take it and explained the delivery process. I took them delivery process because they give you a Good enough window frame to plan your day, more then affordable pricing for product and delivery. Fernando deliver the furniture with his helper no mess no damage in and out! I got lucky so I'm telling others!

It was good.

Santos was quick prompt and efficient.

Jessica at this location is the best!! I was driving through from out of state and had just stopped to top up the oil in my car since I'd gotten an error message about that, and promptly managed to lock my keys, phone, wallet and everything else in the car. I went inside and Jessica was suuuper nice about letting me use the phone to call my husband so he could call AAA over, and then checking on me to see if I was okay and everything. Another employee here also offered to help. These folks are so kind, and I don't know what I would have done without them!! (I also appreciate that they've planted a little vegetable garden here.) I think character matters a lot in who you do business with, so I would highly highly recommend this store. 😍❤️

I am very happy for fast and professional delivery by Ceferino. Although my apartment is at higher floor without elevators, he handled delivery without hesitation. Also, their customer service is great ad efficient. Thank you

Our delivery team was amazing!!! We have a rough entrance and thought we had measured everything accurately. They went above and beyond to get our couch into our apartment including removing a railing so they could make the turn in.

Excellent delivery service! The way Tayson and his partner brought the two dressers up with such precision and without scratching the walls was amazing! Great job!!

10/10 experience. Their customer service was exceptional from start to finish. My sales rep was Martin and delivery and assembly team was Abel! The prices are affordable and the turnaround time is quick. I picked the couch on Sunday got it on Saturday! Love it! Will be returning and telling my friends and family.

My second time buying from Ashley and I totally recommend!!! Fast delivery and courteous drivers plus the whole process is very well coordinated, from purchase to delivery arrangements!! And the quality of the product is excellent!!! Thank you Ashley!!!

The delivery was on time and the guys were friendly, polite, and professional. I’m on the 3rd floor with no elevator and they set everything up with ease, quickly and exactly how I wanted it. They did a great job. I’m beyond satisfied with their service.

Awesome delivery

Ordered the Caitbrook Dining Set. It's beautiful! The delivery men were very nice and professional. They put everything together too. Great quality at a great price.

Excellent price (saw same furniture at another chain) and excellent delivery process!!

Easy delivery and setup. Love the quality of furniture.

My wife and I were in the market for a new bedroom set and boy did Ashley Furniture deliver. Truly a beautiful and sturdy bedroom set. What was even more amazing was the delivery. They were on time and truly professional. Carlos and his crew were quick , thorough , and tidy! 5 Stars for an amazing delivery team and experience. Will continue to shop at ashley for all my furniture needs!

Delivery was great. Worked quickly and neat. Thank you !!

From excellent sales help to timely , neat and wonderful delivery. We were very pleased with the entire experience.

I appreciated being able to communicate with the driver and being able to track the progress of the delivery. Staff were very professional.

Great service great delivery highly recommended

Excellent customer service & delivery.

Good products. Great delivery as well.

Perfect purchase process from the riverhead store. Easy change in the order post purchase and pre delivery. Perfect delivery. 10x better than R&F.

Love it I recommend anyone to go shop at Ashley for furniture and stuff their great

We are very happy with the items we bought for my father's new independent living apartment! Sales and delivery were very easy to work with.

Purchased online, excellent customer service and delivery experience. Extremely recommended!!

Extremely nice people and excellent delivery service! The whole experience was awesome I really appreciated the driver location information and estimated time of delivery, so nice to be able to track the delivery truck

Our experience was great. We weren’t swarmed by sales reps, we were given the space we needed until we made a decision. The process was quick and easy. The couch arrived and was built inside my home within 30 minutes, which we were very impressed by.

The delivery process was really good. Franklin and his crew were very professional.

Great experience

Very good at what they do

The Ashley Store followed through with a mattress delivery that accommodated my schedule. The mattress is excellent. I'm very glad I had the chance to compare products at their store.

Excellent service.👍👍 Brad and Nerine at the Nanuet store were professional and courteous. 👏👏 Thanks Brad with helping to made a decision with the color and style of the dining room table. It fits perfectly 🥰 👏 Professional delivery service. 👌

Great job

Very quick delivery time, and table was assembled very quickly and well. Will likely be using again when I buy a couch.

Delivery was on time and even a littler earlier than expected. They put together the couch and recliner carefully and quickly with no issues. I highly recommend their service.

We went to Ashley on our first stop sofa shopping. Rimon Ryad was our salesman. He was great. Very informative, helpful and low key. We ended up purchasing a living room set and looked no further. Delivery was fast and we can't say enough about the delivery guys. They were very professional, courteous and showed up on time. Highly recommend Ashley.

Delivery men were top notch. Furniture is beautiful. Thank you for great delivery.

Ordered a set of Furniture from Ashley Online and the service over the web and phone was fantastic. The Customer Service rep told me exactly what I needed and didn't try to upsell me on anything. We did have the old furniture taken away and there was an additional cost, but it was worth it. The delivery was above expectation where you get a text to tell you where your driver is and you can follow to make sure you are ready for their arrival. The delivery was quick and easy - no issues in and out and they cleaned up after themselves. I would highly recommend shopping Ashley online and on the phone. Was very impressed!

I found a rug that fit my needs and style at a very reasonable price. Delivery was relatively quick, and the delivery men were efficient, careful and polite. A great experience.

LOVE THE DRESSER. DELUVERY WAS EARLY!!!

Excellent service by Barnett at the Poughkeepsie store. Super friendly. Delivery Guys were quick and on time. Thanks Jose.

Drivers were excellent and took care of everything we asked.

Great service when a chair was defective. Thank you.

Delivery was on time earlier than expected. The team was polite, and professional. They address All questions all questions and concerns.

Delivery was within days of purchase. Great customer service. Delivery guys were nice, fast and on time. Thank you

Great experience from shopping at the Ashley store in Union to delivery day. Everyone from Ashley is communicative and keeps the customer well informed.

Salesman was friendly, courteous and knowledgeable. Tracking your order for delivery is great. Updates frequently showing where the delivery truck is and status of your order. The delivery men are very considerate of your home and careful placing your purchase. This is what service should be. Very satisfied. Thank you.

Greatly appreciated the Service from Derrick in the Office and the heavy work from Cristian in the Field.

I love my furniture the delivery guys were excellent.

I actually wasn't aware Ashley had a configuration program on their website and although I was in 2 stores prior to this the sectional I found was by using their site. I waited approximately 2 weeks for delivery. I loved the way they advise you moment by moment where the drivers are and what stop they were at. They continually update you real time. Kudos also to Wilbur and the other driver who were friendly, pleasant, and nice to work with. They made sure everything was where it should be and if I like it where it was. Package cleanup was quick and done outside.

My mom‘s furniture was delivered today. I got an email stating that it would be a four hour window. I was told that my mom‘s furniture was the last stop, but I knew from the time the driver started with all his deliveries when exactly he would be delivering the sofa. They called me before they even got to my mom’s house. I will definitely be using Ashley again.

Excellent service, excellent delivery---really appreciate the delivery texts and live map of delivery truck.

This is our second furniture purchase with Ashley (the first being our couches 6 years ago) ordered replacement couches with this new move, and a new bedroom set. Both look stellar, and the delivery was on time and super professional.

Deliver was absolutely PERFECT!! I give my guy Abel, and partner 10 STARS!! They were efficient, professional, and curtious. I absolutely love my new living room set, from the sale to delivery, everything was great!! Thank you!

Delivery on time. Drivers were courteous and professional.

The various delivery teams we have encountered have been punctual, knowledgeable, quick and thorough. The team from Carle Place NY rocks!

The delivery team was on time, quick and friendly Ashleys text messages and updates were dpot ob!

Delivered with care. Quick installation. Furniture intact. Completely satisfied with the service

From start of ordering our new mattress to the finish of delivery, everything went VERY SMOOTH and it was a very good experience! The delivery guys were very professional! We were kept updated on the delivery time and it all worked out great! We will shop Ashley’s next time we need furniture!

Unbeatable price, excellent customer service. Great follow up by Jenny (sales associate at 3 Mill Creek Dr, Secaucus, NJ 07094). My son love his new Mattress!!!

Worked with Franklin Payano at Ashley in Paramus - had a great experience in selecting a table - all the colors we wanted for the chairs were in stock, and they made us a great price. Today, the team came to deliver and assemble, and it was nice to have our table less than one hour, ready to go! Thanks team!

Delivered exactly what day and time they said delivery was. Furniture was in perfect condition. The delivery drivers were professional and courteous. Very happy with our purchase.

Our entire experience, from purchase to setup, was excellent. Will gladly do business with Ashley again!

Best delivery service by far I’ve ever experienced - spot on timestamp via tracker send via text message so you not sitting around all day in a delivery window - the employees were respectful of my space and so professional - quick assembly, placement of furniture and all packing remnants taken away - I would highly recommend.

They did such amazing job with my couches!! i am very satisfied with the process.

Ashley Furniture is our favorite furniture store every time. The delivery guys are always courteous, friendly, knowledgeable and professional. They never disappoint.

Leoncio and his helper were excellent. Professional and curtios. Looked over couch to make sure worked properly. Very happy customer.

We have purchased from Ashley’s before and this time is no exception. Great sales staff, great delivery and customer service. Absolutely amazing furniture and always find something that we are looking for I. A great price range. The delivery team was absolutely professional, attentive and quick. Great job Ashley’s.

I purchased a sofa 3 years ago with the protection plan. The sofa had some ink stains. I received a merchandise credit for the full cost of the sofa before tax. Went into the Fairfield store, picked out a replacement and it was delivered within 10 days! Delivery was perfect. I was informed of when to expect it. They arrived earlier. Brought the sofa on , put it in place and removed all packaging materials. The delivery men were courteous, respectful and professional.

The shopping experience was easy and casual. Meleak Jones was a consummate professional. I got an amazing couch at a great price that was delivered flawlessly and on time. GREAT EXPERIENCE!!

My elevator broke the day before delivery, but they carried it up 3 flights of stairs for no extra charge. I couldn't be happier.

Accurate delivery setup. Kind, professional quick service.

Am so happy with my furniture, excellent service and installation.

Delivery was about 4 weeks was reasonable Delivery man were very polite and helpful good job

The furniture is beautiful, the color and all … the deliveries guys were so nice but I wasn’t expecting my furniture to arrive at 6:30 am

Saleswoman was patient and great at answering questions. Delivery was prompt and worry free. So far a pleasant experience. Now waiting for delivery of the backordered item.

The delivery men were so nice, very efficient. Highly recommend!

Customer service in store was great! Delivery was friendly, fast, and efficient! Very happy!

My experience was good and the delivery Guys was awesome and pleasant.

My entire experience at Ashley Furniture was excellent!!! I purchased a sofa sleeper and a corner chaise……and it’s beautiful. The service from my sales rep, Barnett Waldo to the driver/ delivery rep. Jose and his team was amazing!!! I highly recommend Ashley Furniture to anyone in the market for new furniture. I will definitely purchase furniture from Ashley again!!! 😍

I been dealing with Ashley Green Acres for years now and i can say very satisfied customer. Donna Brown Excellent and patient sales person...and the delivery team ALWAYS ON TIME, ALWAYS PROFESSIONAL, IN AND OUT...best delivery team on the market 5 out of 5, I give them a 10...ty to everyone for an amazing experience!!

The delivery guys were on time and very professional. They took great care in placement of furniture. The store workers were also helping in my selection and prices was great with the holiday discount. Overall I had a great experience throughout and will be looking forward of my next purchase. 🤗

Ashley delivered and set up my TV stand and fireplace combo. Excellent care from setting down delivery blankets so they didn't bring salt from the driveway and porch to setting it all up.

Update: Responded to the below response, copied and pasted the email address. My message was blocked! So glad they are keeping up with my expectations 😅 We ordered a sectional sofa, our salesman ordered two pieces that faced the same direction. When the sofa was delivered, one piece was left, the other was taken back. It took almost a week to get the store to return my phone call. It took almost a month to get the correct piece delivered while half of the sofa sat in my living room. We purchased the couch specifically for Christmas, half of it was delivered the day after. I still have not heard back from the store after they guaranteed me they would track my replacement delivery and assured me it would be delivered by Dec 15, it was delivered Dec 26. I don't expect a call back from the store, you can't call them directly, you have to call the 800 number who directs your message to the store. It's very frustrating and disappointing!! The couch itself is wonderful, the delivery team did a great job but the sales/issue reporting process needs a lot of work! I will not be ordering from Ashley again sadly Photos of what I ordered and what I had for just about a month! First half delivered Dec 2, second half Dec 26, unacceptable!!

I highly recommend Ashley Furniture! I recently purchased a bedroom set from them and their furniture is high quality and very well made. Service and delivery was incredible. I will never shop anywhere else. Thank you Ashley Furniture for making my daughters holiday merry and bright🎄❤️

Communication was an issue.

We had an overall great experience…from the store to today’s delivery…The two men showed up on time..were friendly and extremely neat and took precautions with our delivery..especially since the weather today was wet and snow all around..

Alexis and his partner were awesome today with our delivery. They were kind, polite and respectful.

Fernando and his partner completed an AMAZING delivery for me. They were so helpful with telling me what I needed to do and making the moving process seamless. I was nervous about delivery because it was just me and my dad but they took care of everything and in the snow too! They were the best and so happy with the results

I had posted a stellar 5 star review back when I thought I had been taken care of, however and unfortunately, a lot has changed in 2 short weeks. I wish I could rate Ashley Furniture - 0 stars (this includes Fairfield, NJ showroom, AND most specifically, customer care), but it won’t allow me to. This experience has been nothing short of an absolute nightmare. If I were to describe what has transpired, I’d be writing a book, so I’ll spare you the thorough details. This company is absolute garbage and strives to blame all of their mistakes (in ordering, communication, and confirmation of delivery dates) ON THE CUSTOMER. Unprofessional isn’t even the word I would use to describe this company, but I need to refrain from using more colorful language here. Everything that has gone wrong, has, from the wrong bed being ordered, a refund being withheld, a restocking and delivery fee being issued FOR THEIR MISTAKE, among a more recent failure to deliver on my delivery date (along with NO contact on their end, until of course I initiated a conversation and inquiry the day of delivery), it is safe to say that I am absolutely appalled at what has transpired. Do yourself a favor and order from any other furniture company is the damn world, OTHER than Ashley. I’ve wasted so much money, time, and tears on this company. oh! and my 4 year old daughter has been without a bed for nearly 2 weeks because they keep making errors on ordering and delivery dates. I’ll be reporting Ashley to absolutely any and everyone I possibly can, starting with the Better Business Bureau.

Salesperson, Tom, at Carle Place store was pleasant and easy to work with, and not pushy, which wouldhavecausedme to leave. Our delivery with Noe was excellent, professional as well. We were kept informed of the delivery time. Veryhappy with our reclining sofa purchase.

Great job, Great furniture

Excellent service from start to finish thanks Dennis and everyone 😊

Beautiful experience buying from this store. Delivery was smoothly, excellent communication and delivery with care. 100 recommended

The delivery guys were great. Quick set up and they took our old furniture out to the curb, which was greatly appreciated. Merry Christmas.

I love Ashley Furniture. My apartment is ALL furniture from Ashley. Product is always of quality; delivery on time!

Very efficient, came earlier than expected, the gentleman were very nice and did a great job!!!

Very happy with their products. Not only they look beautiful but durable, especially when you have little ones. The delivery was smooth and very courteous.

Never been to this location, but the delivery team was friendly and very efficient. Did everything without issues, except for finding correct entrance for delivery, very minor. Everything went well and satisfactory.

The entire experience was excellent from the sales person to the delivery team.

I received delivery of two sofas and two mattresses and foundations this morning. The items were delivered on time and nicely packed. More importantly, the two delivery men were exceptional and professional. They unpacked and set up the items and removed all packing. I was impressed by the quality of their work and how conscientious they were. They should definitely be recognized for their outstanding work.

Outstanding service- fantastic

The salesperson was very helpful and I was able to decide on a sofa quickly. The delivery guys were great, so efficient and fast and courteous. I would definitely buy from Ashley Store again.

ELVIN was my delivery driver, he was very profesional and did a very great job!

Carlos and the team that helped deliver my item was out the truck, unboxed and set up in less than 12 mins!!!! On a holiday schedule, I could not have wished for anymore professional and competent service. These guys were great, simply AWESOME!

While the delivery went completely smoothly and the drivers took their time to put everything together as well as make sure my floors stayed nice and clean, I will say, I gave 4 stars due to the issues I had with Ashley itself. I was supposed to have this table delivered last Friday. The window was 11-3. They showed up much earlier, I wasn’t home, and then had to reschedule. Again today, my window was 1230-430. They showed up at 1130. Not too much of a big deal, more of an inconvenience, especially because I was tracking it on the link provided. I love my new kitchen table, I just wish they were more diligent with their timing as well as mine!

Thanks Amazing

Great service. Delivery staff were efficient, clean and organized. Quality furniture at a reasonable price

Great service and very attentive in store. Fair prices for good quality furniture. The in store rep called me a day before delivery the make sure everything was set and I appreciate that a lot. Delivery was on time, fast, amd the drivers were great guys.

I think the delivery driver and his assistant were the most professional and accommodating delivery guys. They were super and courteous to me. They situated the furniture exactly the way I wanted it with no hesitation. I just want to wish them a Happy holiday season.

Nice staff, unfortunately couch came missing a piece. Waited a week for replacement which came with incorrect replacement. Ashley store holds no responsibility deferring to customer service. Customer service very unorganized about replacement. Very disappointing after spending over $2000 on furniture.

Fantastic service, punctual professional delivery, very very happy

Ashley sales team including the store manager at the Patchogue store is very helpful, kind, professional, and courtesy. They responded to my questions and helped me to select and get the furniture I liked with the most additional discount price they can. The delivery schedule is promptly ontime and the delivery service men were very helpful to set up the furniture completely and removed all the debris when they left. Ashley store is highly recommended to those who want to purchase their selected nice furnitures with a reasonable discount low price and great services.

Our salesman Ron was wonderful to deal with. All aspects of service were great. As for your delivery service, I was impressed how buttoned up your team is. Delivery was on time and the guys were great. Thank you for the nice experience your team gave us.

Bought my couch online, saved close to $400 than if I bought it in the store. I had an Ashley years ago and they have contended with the styles and quality of other brands over the years, so much so that other companied carry Ashley products.... Gorgeous couch... quality superb. Delivery team Alex and "S" were really amazing...honest helpful hardworking guys. Tip your delivery teams...they work hard!!!!

Our couch and loveseat arrived as scheduled today.Great quality.. Professional and courteous salesman and delivery men..and we were updated every step of the way up until our delivery arrived.. Very satisfied customer

Excellent service by Sales person Ayda And white glove service by the delivery team of my beautiful set

First rate service at Ashley from start to finish. I highly recommended people from Rockland County visiting the store in Nanuet. Nerine was my go to gal for all of it. She paid very specific attention to detail. I couldn’t be happier with my dining room table.

Great service thanks

I had picked out a chaise for my living room and was able to have it delivered very quickly. The delivery driver was on time and very polite as was his coworker. They placed it where I showed them and they took some photos and I looked it over and was happy it was in perfect condition. I definitely recommend Ashley Furniture

Workers were courteous, efficient and on time

From the showroom to delivery, Ashley has been amazing! The gentlemen that delivered our furniture were friendly and respectful. They went about their work and made sure they checked that they didn't leave any packing materials behind. Very thoughtful. We will definitely recommend them to others.

Ashley Corporqte really came to my rescue when their outsourced warranty company pulled this crap about procedures when my autistic son’s bed frame broke & all 240 pounds of him had to sleep in a mattress in the floor. THEY back up THEIR product SO much that I bought another Ashley brand mattress from them for myself because they stood behind their own product. I cannot express how grateful I am for that. ❤️

Purchased from the Hamden, CT store and had a great experience with our sales rep, Keilon. Our delivery experience was also great. Their web app kept us updated on the estimated arrival time and David called when he was on the way. The guys were thorough, friendly, and did a great job!

So pleased with service, starting with our tour at Farmingdale store , sales man was very kind an attentive; delivered in excellent service truly a glove service !

We experienced a great delivery service with Sanchez Martine, they were on time and no mess after work.

Great service, very professional and on time. I fully recommend the installing piece-by-piece service. It saves a lot of time and the hassle of putting things together on your own. In general, great service.

Excellent! Professional, quick, and clean. I am very happy and they have me as a life customer!

Shopped at Ashley outlet in Poughkeepsie. Yvonne was our sale representative. We had a wonderful experience with her. Friendly helpful and knowledgeable. Michael the manager was also very helpful.

Jose and his partner in Couching were professional, prompt, and considerate. Top rate service and delivery. Great job Ashley Furniture

Kind professional and informative. Thank

Needed a sofa bed with the holidays coming and found the perfect one for my office. Super friendly and helpful salesman and very professional delivery crew! Highly recommend!

The Ashley store in Kingston NY was wonderful our store representative Shanon Ford was great and delivery by Clemente and crew was great and friendly

Great person took care of me and my wife, good product

Fast smooth delivery and set up of my 100 inch sofa.

Cristian was very prompt and respectful when it came to delivering replacement parts for my bed. He stayed true to the delivery window time, and even showed up earlier than expected. There was no mess left behind and the delivery and setup occurred very quickly and smoothly. I would definitely recommend again!

Awesome. Service and delivery love the product and the company I'm sold!!!!

I went shopping on 12/2 looking for a dresser the floor salesman Joseph was great he showed both my husband and I around the store , until we found the dresser that we wanted ( no pressure ) . On 12/7 - Jose and the other guy were great in delivering and setting up my new dresser .They were on time , very friendly and delivered with care . Thank you very much for your excellent service and delivery. I “ highly recommend “ Ashley Furniture “ .

I love my new dining table. Delivery was on point guys were very professional did a good job assembling my table discarding and cleaning up behind themselves.

Great service, great value for your money

Furniture’s delivered on time as promised. Frank the delivery person and his assistant did a wonderful job assembling the sofa bed. Very polite and respectful What an asset to Ashley furniture business. I will define buy again from Ashley. Very please from the moment I stepped into the showroom through ordering. What a pleasure. Thank you all!

Great service, quick installation, and professional delivery

They gave me a time that they was coming. They were here on time. They deliver my sofa. Put it together 123 and remove the old sofa 123. So I think they did an excellent job. They kept responding to me to let me know where the truck was and what number I was in line to be. Have my delivery.

Great shopping experience at this Ashley warehouse location. Martin was super helpful and we got a great deal on a nice, comfy couch. Delivery was smooth and within the prescribed time frame.

It was great having up-to-date delivery messages, and the delivery men were ahead of schedule, efficient, very neat, and worked well together as a team. Very pleased.

First and foremost, I want to commend Jennifer Ortega (sales rep) at the Ashley Furniture store on Central Park Avenue Yonkers, New York. We walked into the store and the very first person that approached was Jennifer. She was dressed professionally, spoke softly and was very proactive. I am a non-nonsense type a person while I do any type of business and I expect my questions answered truthfully. She appreciated that and that I was very specific. Jennifer took the time to answer all my questions with patience and kindness. In the end, the price was right, the warranty was perfect, so went came back to be store two days later only after looking at other near by furniture stores. Nothing compared to Ashley prices or their selection. We returned back to the store and Jennifer once again explained the entire process to us without a glitch. In addition, Jennifer stayed in communications with me via text and even email me the entire time with an GPS link of the times and location of th delivery truck until the item arrived. The delivery was prompt, the delivery personnel were very professional, thorough, and they both explained to me how the item operated. Before the delivery personnel even left my home. They removed all the garbage and then I was asked to speak to an Ashley Furniture representative. The representative asked about my experience with the sale, price, delivery and also provided me with a number in the event we had an Issue with the item. That I found to be a new type of approach that I have never seen in a furniture company or ANY company I have dealt with for over 40 years. Therefore, I am completely satisfied with the methods that Ashley Furniture utilizes and its profound services. I will from now shop for my furniture needs at Ashley Furniture as my preferences. I am very impressed by their service, representatives delivery and Customer Service. I give Ashley Furniture five stars, and if I could, I would give them a 10. Top notch. Thank you for having the item available, having it also at a reasonable price and being thorough as you presented. Very, very adequate service and professional. Juan Vega, Ret NYC Firefighter

I had a twin sofa couch delivered the delivery guys were amazing very friendly and helpful i will be back to buy more thank you so much!

Prompt delivery. Delivery crew were very pleasant. A very good delivery service.

Great customer service and on time delivery

Christien the sales person at the Atlas Park store was awesome. He was very knowledgeable of all the pieces we looked at. He was available to answer any questions we had. The delivery guy Jose and the two others (sorry didn’t get their names) did a great job bringing our new sofa and love seat into our house. Highly recommended and will go back for whatever else we need in the future. ⭐️⭐️⭐️⭐️⭐️

I ordered several pieces of furniture from Ashley furniture and I’m very happy. I would definitely recommend Ashley’s furniture. The set up was great! Thank you!

We love Ashley Furniture Store! From browsing on line, to shopping purchasing in the store, the process was a joy! Scheduling and delivery was seamless! We’ll shop at Ashley for any future furnishings for our home! Thank you Ashley!

Kept me informed of what time they would arrive. They arrived exactly on time five stuff for the crew.

Quick delivery. Drivers were professional. Ashley app for tracking and time of delivery is fantastic!

Santos and the other 2 gentlemen very professional and polite.

I ordered Robbinsdale sleigh bed with Ashley essentials hybrid mattress. From ordering the products with Ashley sales personnel trusted advisor from the store and sales manager to delivery of the products and furniture assembly, everything was perfect.

Went to clearance sale at warehouse. Scored great furniture and it was delivered this morning with no hassles.

Excellent service from start to finish

Excellent service Jonnee was very professional and patient! Im in love with my sofa. Delivery was excellent!!

Jose and Fernando were amazing! They were super nice and got the job done quickly and neatly! Absolutely in love with my new couch/sofabed! Thanks so much Ashley Furniture! So happy we chose you this time over Bob! 😂

Excellent delivery service. Very professional and helpful. Beautiful products. Extremely happy with the overall experience.

In the store, associate Molly found exactly what I was looking for and arranged for the purchase and delivery. Quick delivery... And Jose the delivery driver set it up where I wanted it, demonstrated, and was very efficient and courteous. I'm more than satisfied with Ashley furniture and I would hold hardly recommended to anyone.

Recommend Ashley for furniture. The sales rep Rocky was amazing and patient, taking his time to show us the options available, and was honest. He informed us of the furniture we were interested in and even the best method of cleaning. Rocky also was transparent, showing us the cost and the monthly option of financing. Pleasant experience placing our order with Rocky. Delivery went well. From the 1st call to completion. The crew did a great job. I will be using the word they to represent each member and collectively. They were courteous and after inspection of the room, they asked where the items were to be placed and placed the furniture in the location request. They assembled the items in an efficient manner: assembled the furniture well and were timely including testing the items. They collected all the boxes that the items came in and discarded. Also, the crew called Ashley to place me with the Ashley rep, who, also was amazing, where he asked if all is working and furniture placed in the area requested, making sure all is well. From the sales representative to the delivery crew to the representative calling via phone the whole crew was amazing. The delivery crew had good customer service and quality in moving and assembling of the furniture. The sales rep, Rocky did a great job, especially by being patient, honest, transparent, and pleasant in the sales process. Kudos to the rep from Ashley store who called to check that items were delivered in the proper manner. Highly recommend Ashley for anyone looking for furniture. Thank you again, We appreciate what you do.

Service was white love. They came early. They were neat clean and respectful. The couch is beautiful. That’s my space. Just what I expected. Thank you, Ashley Furniture .

I had a great experience. My furniture was delivered early, the delivery guys were very cordial and efficient. I'm in love with my purchase. It's beautiful and of excellent quality. I recommend you to have the same experience. God bless you!

Excellent, polite, knowledgeable customer service. Delivery team was pleasant, on time, efficient and careful

We purchase a bedroom set and dining room chairs and our salesman Terrace was amazing. Thank you Poughkeepsie store. Santos and his crew were amazing and punctual. They were very professional too.

Delivery scheduled between 7am and 11 am. Cristian and his associate were in my apt and done by 645am, being their first stop. The courtesy and professionalism that they showed in doing their task was commendable, and it is my desire that Ashley properly compensates their workers for a job well done. Will continue to do business with this company. Thanks for everything!

Brad was very helpful at the store. Arrived on time. Love the couch!

I was so impressed with the professionalism with this delivery. Got all the notifications before hand. The couch was delivered on a timely matter the personal was very careful and courteous. Overall it was a great experience on top I love the couch. I would purchase from Ashley’s again.

Well, this was my first time purchasing from Ashley and I have to say what a great experience I had. My salesperson Dan Stoddard at Secaucus was outstanding. We found a sofa that we liked and before it was delivered I changed my mind and selected a different sofa which he also price matched. Dan was nothing but kind, accommodating, gracious and professional. I would recommend him to anyone. The Ashley company was also professional, the delivery was on time with no issues. The delivery men were polite, professional and neat. Overall a great experience and my family and i will definitely shop there for all of my future home decorating needs.

Great staff at Ashley! Predelivery notifications are very helpful.

Used their professional delivery service, and I was thoroughly impressed with their efficiency and reliability. The booking process was straightforward, with clear communication at every step. The delivery arrived on time, and the package was handled with care, ensuring everything was in perfect condition. The delivery driver was courteous and professional, taking the time to ensure the items were placed exactly where I wanted them. I also appreciated the tracking feature, which provided real-time updates, allowing me to plan my day more effectively. Overall, this delivery service exceeded my expectations, and I would highly recommend them to anyone seeking fast, secure, and professional delivery solutions.

Our new bed was delivered today. The movers were great. They really paid attention to making certain they didn't hit anything on the way up the stairs. They did a great job putting the bed together. They wore shoe coverings and gloves. It was a great experience.

I really like the app that they give you where you can see when the delivery man is coming and where they are geographically

Amazing delivery ppl. You should have more like them! Best I ever had. Ty

I had the best experience with ashley furniture store in milford ct. From sales person -to quality of furniture-to delivery and set up! All seamless! Thank you so much my rooms look amazing!

This is my 3rd experience at Ashley in Nanuet, NY. Top of the line excellent service from walking in to the store to having furniture delivered. Brad made sure we were completely satisfied in our search. Management is wonderful and delivery just as good. I completely recommend Ashley of Nanuet. Great quality furniture too!

Thank you Shanika for all of your help and your patience (especially with our son haha) Anyway you were super helpful with helping us pick out our new couches and we cannot thank you enough!

Jose and his buddy are excellent setting up my bedroom set.

We had a 10-2p window and was updated about their stops, current location, and their estimated time of arrival. They gave a call when they are 15 min out. They were pleasant and respectful of our house and property. It took them about 20 min altogether to unload and set up the furniture. Great job Alexis and pal!

I purchase a sectional with Ashley. It was si h a great experience very easy and fast. On the day of the delivery Oscar the driver called me to tell me his on his way. They assemble and fix everything so professional and fast I was amazed. Thank you Oscar and your helper for a great experience

Great experience, Clemente and assistant were great, professional, cleaned up after placing furniture. A credit to your company, Thank you

Bought a bed and dresser for my 5 year old. The bed came without any hardware to assemble it. When I called the store to complain and see what they were going to do to make it right I was told that they would have to reship a new bed and that my son could sleep on the couch for a few days. This sales team and management are garbage and never even called me back like they said they would. Never buy anything from this place all they care about is your money and don’t care that a child wouldn’t have a bed to sleep in.

Beautifully Done quick efficient work these delivery guys are pros as for recliner love seat comfortable and high quality Ashleys Furniture is one of the Best thank you Kim and Delivery Service

Ashley always delivers professionalism! The two delivery guys were quick, professional, very polite and did a great job. They removed all the boxes and papers that came with the furniture and hauled it away.

Ashley was prompt and efficient in setting up the item!

Great service we loved our dining set and the crew had excellent service. Reasonable prices according your needs. Recommended.

I had a great experience from store to delivery

Had a wonderful experience, from the purchase to the delivery. Very happy with our purchase.

Ordered a farmhouse table from Ashley and it is beautiful. Ordering process was easy and convenient and then delivery was on time and communicated every step of the way. The guys delivering were nice and efficient. Delivery, assembly, and trash removal is worth every cent!

Entire process from first call to order the dining room chairs .. to delivery today was perfect. Each team member was so pleasant and on top of their game. The delivery team was great .. chairs were assembled for me beforehand .. they were beautiful wrapped .. which the guys unwrapped on my front porch. They brought them into the dining room and placed them around the table. They asked I inspect each chair .. all was perfect. The chairs are stunning and look beautiful in the room. I'm thrilled the purchase. Thank you!

Great service

Your personal are the best great job setting everything up

Great job and wonderful staff

Fast & pleasant delivery. Kept me updated all morning. Nice guys. Thanks!

The delivery team was great !

We went into Ashley's looking for a black bedroom set for our son who had just moved back to Connecticut. Daniel D. In the milford, Connecticut store was fantastic. He walked us around showed us things online. Worked with our budget. The purchasing part of the experience was wonderful. The delivery side went just as fantastic. They reached out to confirm a couple of days before. They reached out with a delivery time window the night before. The morning of They gave me a tracker to see where my delivery was and when it would arrive. I received both email and text. The morning of, Leoncio and his teammate arrived as scheduled. They were really great. Personable, efficient, careful. Really impressed with the delivery team. Buying from Ashley's was an easy, pleasant experience. I would definitely buy from this location again. I would highly recommend Ashley's to anyone who's in the market for some new furniture.

Had a Great experience with Ashley

Driver was Carlos. Didn’t get his helpers name but I’ve got to tell you-these guys we’re fast and efficient and just plain good guys!

Had my delivery today and the driver Jose and his team was extremely good 👍 and respectful and on time which is a plus 😊 they had to assemble my furniture in my house because it was to big to get thru the door and they did an excellent job.... Thanks Ashley's Furniture

Ordered coffee table and end tables. Price was great. They priced matched. Service was easy. Delivery was excellent.

Order on line was easy. Able to accommodate my required delivery date. Drivers were courteous, quick, caring and professional. Furniture came undamaged. Packing was taken away upon set up. Ashley Furniture is the best! They are my forever go-to in the future.

I’ve purchased from Ashley before. The delivery service is wonderful, the guys were great and courteous! Timing was precise! Thank you

The delivery guys arrived on time before which I received frequent status updates starting early in the morning. They delivered, unwrapped and set up the furniture like pros and completed the job and cleaned up in no time. We're very happy with the job!!

Fast efficient and friendly. Nice experience

Delivered with care inspection was great . Delivery guys were great thank you . Happy with both pieces

The delivery men were polite and efficient. They were very careful with the furniture. It was a great experience.

Terrific salespersons, good prices and fantastic delivery service.

Excellent customer service from the beginning to the end ,exceed all my expectations, the quality of the furniture, how the handle the delivery was wonderful.

Very warm and welcoming. They were quick and very professional. Delivery was on time. Really satisfied.

Very professional! If I was to get another delivery I will hope I get the same guys!

Delivery was quick and staff were respectful and accommodating. The Ashley team provided me with up to date info regarding my product and although it took months to get here, I am so pleased with my purchase.

The drivers that deliver are very patient and pleasant

Great sofa and chairs quality-value. Salesman was nice, not pushy and knowledgeable. Delivery was excellent. The drivers arrived within the window. We were the first delivery @ 6:45am. Ashly reps keep us informed of delivery scheduling throughout the week.

Great service. Excellent job I’m so happy

Bought a sofa, chair and night table at Mohegan Lake NY store. Michelle guided me through my purchases with lots of patience. Got my delivery today and was super-pleased with the care the men took in setting everything up. I feel like I have a new living room!

I love my couch and the delivery went smoothly, something I haven’t been able to say since lockdown. Thank you!!

Delivery team was quick and efficient!! Set everything up the way I wanted

Very puntual. Very professional and clean. They set everything up perfectly. Would highly recommend ashley furniture

Ordered 2 cabinet towers and the whole process was seamless from working with Marisa in the Farmingdale store to being kept informed about the delivery time. The drivers were great, respectful and asked if I was happy. Overall great job by all!!

Mario is the g🫡

Excellent service and delivery was the best.

It was great, delivery guys were polite and courteous, furniture was placed where I wanted. I recommend Ashley's

They employees are professional, the order came on time, good job, 👏, Keven and caferino who brought my furniture, am so happy, thank you 🙏🏽

The staff at Ashley were professional, courteous and very efficient from the date I ordered the furniture to the time of delivery. It was a pleasure doing business with them, including the delivery personnel.

Excellent service from the sales person who helped us at the store to the delivery process and delivery men.

RUN!!!! Run directly to this store!!!! Martin and Jessica are excellent. So friendly and helpful. Martin took his time with us and was very patient. The prices are great. Delivery is fast and the selection is excellent. This is. a REAL outlet. Not one of those fake ones. I highly recommend this store.

Great Service! Even if the item arrives damaged, just kindly ask the delivery drivers to call Ashley and report the problem. They will work with you to make it right!

Fast and amazing service. I had to get the GTD and the delivery crew contacted me before their arrival, they brought in all the components and built my couch extremely fast.

Appointment was 0630am to 1030am. Got a text saying they would be there soon and say hello to erwin at 530am. After an hour checked online and got email said track them, they just entered the city, 1 1/2 to 2 hours away. Delivery guys sis good but they slide the couch out of the back of the truck, to the ground, so I knew I had to really check it. Some wood got scrapped, told them and they just put black pen on it. Since it was the bottom and could not see when on the floor accepted it. I would not call it white glove.

First-time buyer. Great dining set. My grand dtr has the same one!! Good price. Fabulous delivery men. Will shop at Ashley again. Thank you for such a smooth assembly and delivery!!

Great delivery service. On time and easy to track with constant communication.

The delivery of my signature Furniture was seamless and before the schedule window set my Ashley furniture; however I appreciate the commitment to guarantee that my order was delivered on the date agreed upon. Thank you Ashley furniture, Abel and team for the great service.

Fast, efficient, timely... just a perfect experience. More than pleased with the complete circle of buying a beautiful leather couch and loveseat.

It was an awesome feeling finally getting these items for a more comfortable way of living, i do appreciate the assistance given to me at the store, By Garick, and another gentleman, wasn't feeling well, and Garick made me tea, really appreciated that, thanks to the delivery men who did the job, God bless 😀

I like the new app so you can track the delivery guys. They were on time, efficient and very nice!!

Love the customer service both of my orders were delivered. Both drivers were attentive and very careful when coming inside the house. Very pleased with my delivery and will definitely continue to purchase.

Delivery guys were so nice and professional... everything went smoothly! Love Ashley furniture! Im a customer for life! Quality of furniture is superb. This was my second purchase i also purchased kitchen table earlier this year love them both For sone reason i cant post pictures it wont load it shows picture but when i hit post it says pics could be loaded treied several times Had to come on same review again... being that I ordered something and was delivered on January 4th 2024 and I already did a review a frw minths ago, it wouldn't give me an option to do another new review. So I figured I would edit here. I had another delivery of this beautiful TV. Stand the guys were early than expected was told around 930 to 130. They came at 8 AM. And very courteous, helpful, very professional love Ashley. This is my third purchase from them so far. I will be a lifetime Ashley customer.

I love Ashley’s, my house is furnished with everything from this store. Shopping at the store is always a great experience and their delivery service has always been beyond my expectations. The deliveries are always between the time gap they give you and if you request a different time, they really try their best to accommodate you. I will continue to purchase from this store!

Super easy to order in store and delivery with set-up is awesome.

The sales experience was amazing! I felt like I had known Shae Lynn forever! And the delivery experience was excellent. Early, quick and very professional. The loveseat was in impeccable condition. My only "minor" complaint is that the cushions are very stiff, moreso than the sample in the store so that was a surprise, but I am absolutely certain they will soften with use over time. I highly recommend Ashley of Milford.

Great service, and reasonable price

On time delivery! Franklin and his team setup my furniture with great communication.

We saw this at an Ashley store. Fell in love with it. Then we found it on Amazon and Ashley actually price matched! Saved us $800.! The sales person was amazing, the delivery was impeccable. The guys actually had on white gloves! We are very happy with Ashley 100% from start to finish.

Your people did a great job not only did they care for the furniture they took precautions to safeguard the walls and floors of my newly renovated house. I greatly appreciate their efforts. Thank you

Ashly is always the best choice for me and my family and my friends good service good quality thanks you Ashly

Today I received a delivery from Ashley. I’m very satisfy with the delivery service. I recomen Ashley 100 percent. I love the store and their effectiveness.

Juan and his team were very pleasant and courteous. They explained to us how to use the mechanics on the sofa & recliner. Would recommend buying at Ashley Furniture Store. Prices were fair. Also, the sales person (Emily Cruz) was also very perfesstional Thanks again for great service.

My experience was wonderful, they delivered my dining room table on time, the person who assembled the dining room table and four chairs was quick and neat, and respectful. Every experience I have with Ashley Furniture is outstanding.

After having big-time issues with Bob‘s discount furniture, I went to Ashley and found the perfect bedroom set. I’ve been sleeping on the floor for three weeks plus and I’m so happy now that my furniture arrived today. The guys were quick, polite and did a beautiful job. Delivery was on time, even earlier than expected. They arrived at 7:15 AM and were gone by 8:20. Again they did a fantastic job and I will continue to shop at Ashley furniture in the Future.

Delivered on time as promised. Respectful clean quiet service. They made sure I was happy with everything before they left. Highly reccomend.

Love Ashley’s Furniture, we have shopped in different states and the customer service and furniture are always great!!

My husband and I came here and are so glad we did! We are super grateful for all the help Steve did. He is genuinely such a good man. Everyone there is honestly great. We also got some help from Martin which we appreciated as well. I highly recommend everyone go here! 10/10 experience

Delivery was great,

Everyone from the NON pushy salesman, to the delivery workers, to the main office woman for delivery, were all excellent!!! Way to go from start to finish Ashley Furniture company!! Thank you for making our purchase a pleasant experience!! Keep up the great service! Will definitely shop from you in the future! Alison Walsh Cortlandt Manor, NY

Recent purchase in Poughkeepsie, delivery from NJ, went extremely well! Was originally given a 4-hour window for delivery, but delivery was made over an hour early, and I was able to track the driver from the start of his shift until my stop! Happy with quality and condition of the product upon its arrival!!

Polite, clean and VERY FAST!

Excellent job !!! Neat and fast service !!!

The experience we had with Ashley Furniture was extremely positive from purchase to deliver. The service people at the store were helpful and knowledgeable and the delivery service was very friendly and hard working. Highly recommend and will be going back again soon.

I had taken a day off for all my furniture to be delivered a month ago. It was a couch a loveseat and a tv console. They did not have the loveseat and no one told me until the day the guys delivered. I was very angry. The delivery men are wonderful so not their fault. Now I just got the loveseat delivered and have to leave work again but the delivery guys were very nice. Ashley did not compensate me with a discount or anything. Not happy with Ashley furniture. My salesman Mike was great and the delivery itself was on point but the company should have given me money off for missing work twice.

everyone we associated with was very kind and professional.

Jessica in the Patchogue store was very helpful. She did her follow up without being pushy or overbearing. Helped us explore our options. Appreciate her professionalism. Delivery was flawless. Good communication from the store and delivery was on time. Kevin and his partner were excellent. Clean and cared about our home and our new furniture.

The delivery crew was great definitely a 5 rating

Great service ! Very courteous and professional

Great delivery service from Ashley! Great communication, arrived early, polite, courteous and helpful! :-)

The delivery drivers were most lovely in more ways than one. They were on time and text, call when they were on their way they are the best. Thank you Ashley.

I love my new dining table set. Is exactly what I wanted. Service was excellent. Early delivery, friendly and they did not leave a mess.

We had such a pleasurable experience shopping at the Ashley in Lake Grove. Nick & Anthony were phenomenal & very knowledgeable. They showed us around and made suggestions and gave us time on our own to decide. Absolutely no pressure, which was lovely!! 6 days later our modular sectional was delivered by a great team who actually arrived earlier then expected, which was great! Jen from the store kept us updated on everything. A wonderful experience. A 5 star rating!!!

I felt comfortable walking to Ashley at Bay plaza. My sales person was very experienced, did not rushed me. We communicated by text, it was pleasant. I returned the next day and placed my order. My deliver was practically an all day wait , since I was # 10, but worth it. My furniture arrived in good condition. Everything worked out fine at the end. I am very happy with my purchase.

Dining room table just arrived and was assembled. The table loos great in the space. I highly recommend opting for the asembly in your home. Worth every penny!

Placing the order was easy! Ashley has great affordable furniture made with quality fashion and durability in mind. The moment I made the purchase Ashley kept me in the loop with up to the minute delivery details. Delivery staff were excellent and the furniture came exactly when they said it would. I highly recommend.

Easy easy. From salesperson to notices about delivery to actual delivery people. All professionals

Ashley delivered on time. They kept me posted as to when they would arrive and they put the stand in place and assisted me in placing things where I wanted them. They did an excellent job

On time friendly. Knew what they were doing

The delivery was excellent, they were kind enought to wait a little bit longer for me to arrive and were amazing at setting up the couch and ottoman. I couldnt be happier with my purchase and service provided. Thank you so much!

On time friendly service awesome drivers

The sofa is BEAUTIFUL and looks as expected! The delivery men were professional, fast and careful. I'm very pleased with my purchase and the online order process. I got to track the order in real time so I was able to run some errands before their arrival. I will be shopping here again. Thank you!!!!

I had a great experience with Ashley from the moment we walked into the store up until the delivery.. all aspects of the purchase was exceptional. I would absolutely recommend Ashley for all furniture purchases.

wanted to express my gratitude for the outstanding delivery service we received. Although I was not present on the day of delivery, my family member was there to receive it, and they were thoroughly impressed. The delivery window was exactly as quoted, and the driver provided excellent communication throughout the process. We received notifications as he was en route, including a live map, and he called to inform us when he was near and again upon arrival. The white glove service was impeccable, with everything completely assembled upon delivery. We are extremely satisfied with the excellent service provided. Thank you once again for your professionalism and attention to detail.

The delivery guys were great, and we are very happy with the service. Thank you!

The sales team was no pressure, very informative and very helpful. They made excellent recommendations and made the whole sales experience very good and easy. The delivery team was excellent. They were friendly, efficient, and very careful about handling our new furniture, but also the property and making sure that everything was safe. They also made sure that I understood what needed to be done with the end tables, as we are taking them upstate, and didn’t want their assembly to be completed. Outstanding service!!

Great experience from the show room agents helping me pick out our bedroom set at the Ashley's outlet in Farmingdale,NY location; to the text and emails notifying me when to expect our delivery. Really impressed with being able to track the delivery driver so I know their estimated arrival time. Wilbur and his colleague were awesome moving the furnitures in and assembling it. Helping me with customer care to handle the damage noted in one of the dresser drawer. Spoke with Carlos who handled that and will be sending a replacement. Really appreciated everyone's help. Highly recommend Ashly.

Great service kind and courteous delivery men!

Jose and his team were amazing! They came as scheduled, were fast, diligent, and knew what they were doing. They were very friendly and displayed great customer service. Five star service..gracias!

Amazing delivery people and Michael Rosado the salesperson at the store was absolutely great

Great Job🤩

All in all an excellent experience. Salesman was very good, friendly, listened to our preferences. We just took delivery today, which went smoothly and the crew was thorough, courteous, friendly, and had our new couch and end tables in place in minutes. I'm very pleased.

Great service!

Entire experience from purchasing to delivery and set up is amazing!

Ordered a beautiful teal sofa, so comfy and reasonably priced! Delivery team was very professional and kept in touch as to exact time they would arrive! Set up was quick! Very impressed all around!

the entire Ashley experience was great. our salesperson Kevin was knowledgeable, very patient and very helpful. The delivery was timely and quite efficient. All in all a seamless experience! thank you

Wonderful quick service and lovely men.

Great couch at an amazing price - delivery guys were polite, quick, and accommodating - Recommended

Excellent service! A pleasure dealing with Ashley. The delivery men were great!

Staff was excellent and knowledgeable from helping choosing proper size and color, and the delivery men were excellent worked as a team and were as nice as could be! If only every delivery could be like this! Great experience all around.

I loved my bedroom set!!great quality. The delivery guys were professional & worked quick. They came in early in the morning & set it up, even cleaned up the floor outside my apartment. I hight recommend it.

the delivery & assembly was neat organized & fast …definitely love the loveseat coach very comfortable def would recommend Ashely furniture & services to others

What an amazing experience from beginning to end. Starting with applying for the credit card and was approved in seconds, to the online chat with an amazing representative on Tuesday to delivery by Saturday. The delivery was fast and efficient. I couldn’t have asked for a better addition to my son’s new home. Thank you Ashley

The salesperson was knowledgeable and professional and very pleasant. The selection was huge and we found exactly what we were looking for at a reasonabel price! The delivery time was easy to schedule and happened exactly as promised. We had an excellent experience and will recommend to friends and family.

Jesus & his team members did an excellent job setting up my new bedroom set. They moved with swift precision & were all done with delivery & set-up in less than an hour. They provided exceptional service & I would highly recommend them. I was very impressed!!!!

I was very happy with the whole experience of shopping and buying at Ashley Furniture! Service and quality is excellent!

Prompt & courteous service

The two men that delivered today were polite, quick, very helpful. I’ve never received a delivery this fast. Thank you. I will be back for more Furniture.

The entire process has been a nightmare. Was told a delivery date that never existed. Was told we would be issued a credit for the mistake. No credit has been issued and you can’t get in touch with anyone to discuss it either. I would avoid the Poughkeepsie store.

Great experience 👍 Communication and expectations were given, which made the delivery a smooth transaction.

The experience was great. The furniture is well made and the delivery and set up was seamless. I love my sofa.

Excellent furniture shopping experience along with perfect delivery service. I am so happy with the new sleeper sofa.

Guys were super helpful and nice. Kept me in the loop about when they were coming

From purchasing to delivery the service was perfect! Salesman was helpful and friendly and the delivery process was great with times and tracking of the driver. I’ll be sticking with Ashley for all the rest of my furniture needs

My kids live their bed,I hightly recommend this bed for other child and family. Price fits our pocket,delivery guys was very polite and welling to answer question.

Great service delivery was smooth and excellent

I love Ashley furniture! From the sales staff to the delivery and repair! We recently had our furniture delivered and installed. The next day I noticed 2 items were not assembled quite right. I called Ashley and they sent out the technician to correct the assembly. Great quality and great service!

Great service and reasonable price

Customer service and item bought 10/10

They were very good a the delivery and made the whole process easy

Very pleased with the sofabed!

My first experience with Ashley will not be my last! Once the delivery was scheduled I received reminders and on the day of delivery I was updated and even able to see the progress of the delivery. The piece was perfect, placed and plugged in and I could not be more satisfied. Thanks to Gabe the salesman, too!

Thanks again Mrs Jennifer, your service and delivery was Excellent. Stay Bless.

The delivery people were courteous & efficient -obviously on a tight schedule & it was getting hot outside! They were careful of my home & furnishing & demo the sofa bed. Delivery went very well. Thank u to the 3 delivery people ! I would shop @ Ashley again for reasonably priced furniture pieces.

Outstanding communication on the delivery process and the deivery team was a class act .Ashley is a great company to deal with.

Fast, courteous and on time!!! What a pleasant experience!!!!

Delivery was right on time. Delivery men were quick, polite and considerate. Very happy

Just got delivery from Ashley Furniture they made everything so easy; Driver's where great and set up furniture right where I wanted it!

Great delivery service. In home build was acceptable. Driver very friendly and informative. Will recommend overall service to everyone.

Fantastic shopping and shipping experience. Great furniture at good prices with great financing options. Carl, at the Patchogue location, was super helpful and pleasant to work with. The delivery team was also great - punctual, fast, professional and extremely helpful. I highly recommend visiting Ashley's at Patchogue.

Great service and excellent delivery service!! Arrived on time expected and Mario is very personable and professional 👏

Great price great delivery service thanks.

They moved the furniture in and set it up about the fastest and best I have experienced. Friendly too.

Amazing Customer Service

Franklin and his team were AMAZING. Very professional and clean work. Could not be happier with them and Ashley home stores. The sofa is beautiful

Awesome job by the delivery men.

Hamden store, friendly professional and helpful.. ditto for the delivery service

Awesome delivery experience. Time window was 8-12. I was the 2nd stop. Arrived 8:10. Drivers were very nice and professional. Highly recommended.

My experience with Ashley Rego Park was superb.Everything was well explained and accomodated by the sales manager.We got a great price and I always got accurate information on my order as it did take about 6-8 weeks to delivery.I didnt mind the wait.Delivery was on time.The delivery staff Noe was fast,efficient and very polite and on time.I dont regret going out of budget on my new bedroom set as it looks amazing.I am looking forward to enjoying it for many years to come.Also glad I went to Ashley’s first.

The guys were on time and did a awesome job setting up.

Everything came in perfect condition! My delivery men were excellent! Very pleased!

Love my loveseat. Totally pleased with the service and professionalism. THE DELIVERY GUYS WERE EXCELLENT! Mostly, I was able to find the piece of furniture I was looking for and I truly love it. THANK YOU!

Great service in The Riverhead store. Great service by the delivery men, accurate follow up with day and time of delivery.

Thank you to Ashley's at Lake Grove. Tommy was so helpful throughout the sales process and the furniture delivery went as smooth as possible. This is the 2nd (and 3rd) couch we are buying from Ashley's and they're definitely our go to store for anything furniture related. Great experience from beginning to end. Thank you!

The guys were patient and professional. There was difficulty getting the couch inside, but they figured it out, and I did not have to send the couch back. Love my new couch.

I was very happy with the delivery, the guys were very fast and friendly.

The store reps were informative, friendly, and new how to select options based on informative provided. The delivery men were also nice and mature, and i had no language barrier throughout my entire experience. I can't wait to try out my new furniture and buy more !

The delivery team was excellent! They reached out 15 mins out. When they got here, they asked me how I wanted it set up and did the job flawlessly. They are quick, clean, cautious and polite. 10/10!

Jose and his partner were great, professional and helpful. The whole experience was smooth

Couch delivered today—Excellent customer service from beginning to end!

It was so great and easy getting a sofa in our new home! The delivery was fast and we love it so much!

My last day of mattress shopping took me to Ashley's Furniture Store in King's Plaza. Stanley, the sales associate, provided excellent guidance on selecting a mattress. He was polite, knowledgeable and very helpful in my selection. I was very pleased with the texts, messages and up to the minute delivery service. Noe, the delivery person was prompt, professional and delivery was awesome! Will definitely shop at Ashley's again and recommend to others!!

Excellent in store service from Michelle Kings Plaza. Exceptional delivery and assembly service by the delivery guys Noe and his team member.

The delivery was fast and neat. The driver and helper were professional and moved my sofa around to my liking. Love the live updates! I was able to meet the truck when they first arrived to help with directions to my apartment unit.

I had a wonderful experience with Ashley the sales people and delivery staff were very friendly, yet professional. The sofa and mattress I ordered are just perfect and look very nice in my new home. The quality is excellent. I will definitely shop with them again.

I had a great delivery today. My driver, Ranny was so nice. He called me to let me know he was at my place and was on time. He and his partner brought my furniture in and placed it where I wanted. He was pleasant and personable. Ask me if I had any questions and gave me ample time to inspect the furniture. I was extremely satisfied!!

My delivery guys from Ashley were amazing. They were very polite, took extreme caution while bringing in my new furniture as well as being cautious of my other stuff inside home. I rate them a 10!

I had the absolute best furniture shopping trip at this location. Martin and his staff are the best people to work with; so very helpful, knowledgeable, and there is no pressure. I will definitely come back here for future needs because they make it so easy. THANK YOU! I've just had my furniture delivery and can honestly say that that they came on time, were courteous, knowledgeable, made sure everything was placed where I wanted it, and cleaned up when complete; white glove service, for sure! THANK YOU AGAIN!

(Translated by Google) Excellent. The guys are very friendly, very good service. (Original) Excellent. Los chicos son muy amables, muy buen servicio.

Adolfo was an excellent delivery man! Very thorough and gentle with the heavy packages.

Purchase , delivery and set up was excellent

Excellent, efficient, courteous and professional. William and his partner are gentlemen.

Love the love seat . Installers are great . Texted 15 minutes away and called 10 minutes that they would be at my house . . Love the fast early service . Can’t go wrong with Ashley furniture. Excellent job.

Your delivery personnel were on time, respectful, polite and professional. Great service overall. Thank you Ashley furniture

Great customer service and delivery very puntual ! And polite people

very good service

Right on time😊😊😊respectful and helpful

(Translated by Google) Very good work and fast, thank you. (Original) Muy bien trabajo y rapido grasias.

We love our new kitchen set! The delivery team we had are so professional! They arrived on time, they were very neat and took all the packaging and boxes away. We gave each man a $20.00 tip and they appreciated it so much. They were in and out of our home in about a half an hour. I love this kitchen set so much. I wish I could give a higher score of 10. 5 stars is just not enough. Another furniture company let us down. Ashley arrived when promised, set up and cleaned up and were very professional, called there manager and let me speak with him over the phone and I let him know how happy we are with this entire process. Thank you so much for being such a wonderful company and caring so much about how your customers approval is so important. I recommended 4 friends to you and they are so happy too. Your prices, service, delivery are all perfection! We are buying again for another room, very soon.

Ashley is always excellent!

Delivery was well documented, time accurate and the delivery people were friendly, professional and expedient. A pleasure to deal with!

We originally purchased this sofa at a different furniture store. The delivery people insisted that it would not fit up the staircase. They gave 0 effort. We then saw it online at the Ashley Outlet. We ordered it online which was so easy. It was delivered today. What a huge difference between the Ashley delivery crew and the crew from the other store. The Ashley crew (Adolfo and crew) was amazing. They knew what they were doing and delivered and set up quickly and without any issues. A++. Will definitely purchase at Ashley again and will recommend to others.

Twas asked to review the DELIVERY service and as they were GREAT here I go: delivery men were all punctual, very polite, competent and efficient. Although not relevant they were also cute! All of them,each in their own way. Easy-peasy (for me) & finished -- but these men work hard & they are cheerful & happy throughout. Much respect & much appreciated. Mahalo💜💙 The store itself was also a very good experience. The sales folks were competent & friendly & I felt like I got a fabulous deal. I purchased a firm dark grey fabric sofa & a rectangular grey dining table with 4 chairs & a cute lit'ul bench eh ! Thx

so far all went well

The complete process from salesman to set up and delivery has made an old woman very very happy Thank you so very much

quick, easy, accurate time & delivery! couldn’t of asked for a smoother morning

Great experience and verification follow up. Quick, efficient on time and courteous! Yes, I recommend. 😊👍

Good service

Great customer service

Tried many different furniture stores before walking into Ashley Furniture, and was pleasantly impressed with everything. The salesperson, selection, and the delivery were great. Highly recommend it to everyone

Very happy with our loveseat. Delivered little earlier. Couch was set up and recliners were tested. Handled in a professional manner.

I had such a great experience with my delivery. They were accurate, informative, commutative, and very well mannered I would definitely keep shopping with them and recommend them to anyone.

Very happy with the furniture beautiful!! And the delivery men were excellent...thank u Ashley's

I loved the work the delivery person did.

Ashley furniture are amazing people! From my sales lady who sold me my furniture to the delivery guys that took such care coming into my house they were equally amazing . Thank you , Stephanie

Our driver Jonathan was great! On time & left the space nice! Happy w our purchases.

Had a great shopping experience at the Ashley store, wonderful customer care , very professional, and no high pressure sales tactics. The delivery was made on time with notifications at every step. Very happy with the product and my purchase.

The delivery guys were excellent. Ashley on the other hand is less than stellar. When I purchased the couches, I specifically asked 3 times if they would take my old couches away. I was told yes and at no point did they tell me that was an additional $199 plus tax. When I got the email of the delivery schedule they told me that wasn’t included. So I had to go back to the store and clarify, but the salesman said he remembers me asking about that but I wasn’t charged. SO, long story short, I had to pay an additional $199 plus tax to get that squared away on top of the price we agreed upon the week before. That is not very good business.

Great experience in the showroom and delivery was flawless.

Best experience with having furniture delivered! The guys were fast and so polite! The woman who placed my order was also extremely friendly and helpful! Thank you!

Excellent service from sales rep at the store and Delivery personnel . It has been a pleasant experience shopping at this Ashley Store (*Rosedale NY *) location . I highly recommend shopping there

The pictures online are deceiving the chairs are a little bigger than what expected but they were great

Tommy was amazing he helped me in every way possible , his team is great everything he promised is exactly what was delivered 10/10 customer service

Great customer service and excellent delivery service really helpful

The second time around was greater than the first but I love it and I will be shopping with ur again

Excellent service and delivery! Furniture was handled with great care & professionalism. Great experience & just love the quality of the furniture!

My wife and I had a wonderful experience with Ashley in all respects from sale to delivery. We just had out furniture delivered by the Ashley driver and helper. Both young men gave us excellent service. They arrived on time, assembled all the furniture. They were both professional and courteous. We’re sitting on our new furniture right now. Very comfortable. Thank you all

It’s always a pleasure shopping On Ashley’s. Loved my new drawers. And the delivery guys were exceptional.

Very professional and clean Great work

Our delivery team was professional and punctual! Our furniture looks great!

One word awesome

The delivery guys were very prompt and cleaned up after themselves and very fast

My overall experience was great service!

Nice service very organized , thank you and I be there soon for more furnitures 😍

Delivery person JoseLuis was wonderful. Very professional, polite and went above and beyond to make my furniture work in my space. Thank you!

Everyone I came in contact with from Ashley was very nice and professional. They were done very quickly and removed all the debris. Great job!

The delivery drivers were great. They advised me they were on the way and were prompt polite and respectful. Making sure I was happy with my delivery. Good job!!! Thank You

Great experience! Delivery was on time and the white glove delivery crew did an amazing job!

Overall great experience, showed up on time and was able to follow the driver via their website. I received notifications throughout the entire process. Delivery guys were professional and courteous. And installed the furniture quickly and safely with no issues. Nice job.

The in store staff was very friendly and helpful. Delivery was on time and the driver informed me before they came. The follow up was very thorough as well. An excellent buying experience!

Excellent work , very professional, on time , they called before showing up, good work , also love it that there bilingual , Spanish workers is a must

Service through chat box was amazing, Chelsea helped me price match virtually and check me out for speedy delivery. Couch was here within first hour of the window they provided and delivery by Tayson was excellent!

Ashley delivery crew are wonderful They are professional, polite, neat and careful. Excellent service!

The store had the perfect furniture to fit our need. The delivery was quick and professional with updates provided up to when they would arrive at my door. Very smooth experience and the furniture is great.

Good quality, great sale price! Sure we will get lots of use with this sleeper sofa

Great service and great couch and dinner table! Excellent delivery experience

VERY timely and stress free delivery

I have had a great Experience with Ashley from the start. The sales person Sonny, was a pleasure to deal with. The Driver and helper, were very helpful and respectful. Thank You

The furniture(entertainment center) was amazing for the price. The delivery and set up, can't say enough great things about these young men. They were punctual, respectful and pleasant. I give them a 10+ and highly recommend them. Thank you!

I had a great experience with Ashley, the delivery guys were nice and professional. They assembled a king-size bed quickly.

Great experience with the delivery team, Mario and his assistant was amazing and friendly 😀

Courtesy, attentive service by rep Ken, delivery crew awesome

This was my first time shopping at Ashley store. Jon was incredibly nice and helpful ,the delivery guys where very nice and completed the job very quickly. Very happy with my purchase . The couch is super confortable, love the color too! Thank you to everyone at the Ashley store from Jon , Jenny , Patricia ! Very professional! I loved how Jenny kept me informed until the moment of the delivery! Ty

Very nice and good looking and strong things

We love the furniture and the white glove delivery was great! The guys were so nice, worked quickly & were very helpful! We would definitely use Ashley and the delivery service again

I had a great experience with Steve at the Edison warehouse store. He gave me a wonderful deal on a sleeper sofa. Will be back!!

Excellent delivery very professional & courtesy. Prompt cleared away all packaging.😎

Great experience, very professional sales person delivery personnel were extremely nice , helpful, friendly ,professional, quick. Extremely impressed with the entire experience and purchase

Very fast careful and nice guys everything came in good condition

Extremely helpful, knowledgeable, professional, and timely.

I ordered the Abinger sectional with chaise and a chair in smoke. I absolutely love it. The delivery was quick and efficient. Pricing was wonderful too. I would highly recommend Ashley furniture.

Martin was attentive and knowledgeable about the different types of furniture we was looking at. We made a quick decision and purchased with no pressure. Delivery dates were as early as a few days.

Great experience from everyone at the store and the delivery guys. The delivery was on time and the guys were very professional.

Friendly and professional team in Milford. Very satisfied with store and delivery experience.

(Translated by Google) They did all their work very well, everything was organized and very respectful. (Original) Hicieron muy bien todo su trabajo , todo ordenado y muy respetuosos.

The delivery guys were efficient, nice and cleaned up - thank you!

Courteous, prompt, professional delivery crew. Looking forward to the grandkids enjoying their new daybed trundle. Thank you. Great price too!

My delivery service to my new furniture was extremely excellent my delivery guys Marlon were very helpful and professional love my new furniture

The delivery was smooth and quick. The guys were very friendly and cleaned up everything. I rate this team a 10

The set up team was excellent. I call them a team, because they worked liked one. They were professional, quick, courteous, and respectful of my home.

Delivery and product quality were both amazing. Can’t wait to enjoy my new dining table. The men who came to my house to deliver the merchandise were phenomenal and very pleasant. Looking forward to adding additional items.

The delivery guys Alexis and Carlos were punctual, and careful in delivering our sofa we are very pleased

These guys were quick and precise when it came to getting my couch through the doorway. My 3rd delivery..so far.

The staff at Ashley's in Yonkers, NY was friendly and knowledgeable. Exceptional Service. The delivery was on time, the deliverymen were polite, effficient and very attentive to safety. Great job Ashley's!

I had a delivery and install from this store , was informed of travel time from start to finish and from the second they arrived an hour early to install and put together literally peace by piece it was an amazing process the two gentlemen were wonderful respectful kind considerate I was a remote worker and went about their job we’re done in one hour and I could not be happier thank you Ashley

Jose and his colleague were great with the delivery of our new couch! Thank you.

We received an excellent delivery from Ashley today! Tayson and his coworker delivered everything for our new kitchen. They were wonderful! What a great job! Thank you Colin from the Poughkeepsie store for helping us pick out such great furniture!!

My 2nd delivery from Ashley’s in 5 months and both were done professionally and courteously. Drivers were on time and respectful of property. I am a very happy customer. Santos and his fellow delivery guy just dropped off my recliner. Really sweet guys. Thanks Ashley’s furniture

I purchased a large long dresser from the Yonkers store- just received it- quite quickly, actually. Delivery was smooth and on time they called me beforehand too- I love the dresser!

We bought a sofa & loveseat from Ashley in Carle Place. The team at the store did a great job answering our questions and proceeding our order. Moreover, we just received delivery of our Furniture and Ashley’s delivery Dept kept us fully informed about our window and as to exactly when the delivery would be made. The Delivery Team was fast and efficient. We appreciate Ashley’s efforts to provide a thoroughly professional experience

Great location!! Went to purchase a sectional and will be getting a new one for half the price! Staff is wonderful and helpful, very efficient.

Everyone was a very pleasant.

You will always leave with a great price !

Called regarding no reply to a recent service request. Rep took my info , did a search and told me there is no record of my calling in. I asked to open a new request. In the process the rep said, she saw in the notes that I recently called with a request. I thought there was no record of my call. She took some info and told me my request for a manufacturing defect is only applicable in first 72 hours. I informed the table only started showing issues after 72 hours, basically your out of luck. She informed me manufacturing issues would be noticeable right away. I asked if she knew this based on her trading and was told no, she does not have any trading in this area. I again stated I just wanted someone to look at issue. Nope, I asked for a manager , waited on hold 15 minutes. Manager understood issue and send a link to submit photos. That was supposed to be done after my initial call but never happened service dept needs some training

Apparently this store won’t check if the items are in stock or not they only go by what the computer inventory shows. Wasted 3 hours of my time only to show up and find out that what I wanted was not in stock. Have bought furniture from Ashley’s before and never had a problem but this will be my last time purchasing from them. Terrible experience with customer service up front as well.

Great place to buy discounted Ashley furniture. Use more of your bargain skills to get more discounts 😉

Overall, it is a good experience and the product price is quite cheap

Usually shopping for furniture could be draining...I will say that with the help and assistance from Martin and Justin..It was a pleasure.Martin went over and above to make certain that we could purchase the item we were looking for..Thank you Martin for making a Sunday a special day.

STEVE is the man! He got me a mattress that all the other ashley stores said is discontinued! Steve was very patient and understanding of my reluctance, and fear that it would not be the right mattress. I was worried I'd have to return it after delivery and probably called/troubled him 20 times, but he assured me not to worry. Sure enough, I've been sleeping like an baby on my (NOT discontinued) mattress! THANK YOU STEVE!!

I found exactly what I was looking for. The salesman was really nice and friendly.

TERRIBLE EXPERIENCE. The customer service for deliveries is just non existent and everyone says it out of their hands. Don’t waste your time here spend your money and time elsewhere.

Excellent service, Knowledge, and courteous.

Great service! Sales associate was wonderful!

Professional, courteous and exciting service

Our experience was phenomenal. We shopped around for several weeks with other stores, and always came back to Ashley‘s warehouse because we saw the value of the items that we were looking at the person very friendly, very knowledgeable did not rush. This experience is highly recommended as it answered all our questions as they arose.

Martin took very good care of us was very helpful took his time explaining things and was present when we needed him did not smother us gave us time to talk amongst ourselves

First and foremost kudos to Martin! He’s a great sales rep and he understands his buyers. He’s honest and works amazingly! The store has a good variety of stuff to choose from and you can bundle with things from the non outlet store to make your purchase in one place! I highly recommend checking it out and we will be buying from there in the future.

Very professional and helped us to buy or furniture 5stars is not enough

Purchasing at Ashley was easy and organized. Martin was our sales representative and he was wonderful to work with. He was so helpful and helped make our experience great!

Very Friendly employees

Like the fact that this place has everything you need and want

Very professional, very kind, excellent service good Quality furniture's.

Martin is very helpful and very patient with us. We are very happy with the product and the service.

We were able to find and purchase a little chaise sofa for our apartment. The salesperson was very nice and helpful. We'll definitely come back again and I recommend Ashley for your furniture needs.

Very helpful and available for questions and information. We selected our furniture and felt confident in our purchase with a quick delivery date. Thank you Ashley for a good experience.Prices are great too

Easy shopping experience

I can not Thank Steve and Jessica enough. I searched everywhere and in several different states such as Ohio,Main,Massachusetts,New York and Pennsylvania to fine a certain part to my sectional. They made a few phone calls and located exactly what I needed. The promised the delivery on November 6 and today is the 3rd and I am sitting on it writing this review. GREAT JOB AND HREAT CUSTOMER SERVICE

The store was amazing, staff was great. will definitely come back for another experience. Martin was very understanding and was able to help all of our home needs.

Jessica and Steve were fantastic especially Jesica as she was the sales person that helped me. Very friendly and understanding.

Martin the salesman was so nice, professional and pleasant to us.

Jess was amazing found the perfect mattress for a good price and ended up buying sofa set and ottoman. Definitely recommend seeing her for home furniture needs

(Translated by Google) Based in Perth Amboy. New jersey (Original) Recido en Perth Amboy. Nuew jersey

Fantastic experience from start to finish! The customer service was second to none

Prices are ok. Quality is average. But if you find good deal take it. Shop around other stores also before buying here

I had a phenomenal experience at this Ashley's Furniture Outlet. Jessica and Kenny were extremely kind, courteous, and helpful, and I appreciate how I was free to look around the shop without being followed. :) I learned that furniture at the outlet is priced accordingly because those models are being discontinued or they may have manufacturing defects. The store associates were very transparent about what the defects were on the pieces (if any). The prices at this outlet are unbeatable. Also, other furniture stores won't deliver for weeks or even months after purchase, so I was thrilled to learn that my sofa would be delivered within a week of ordering! I will absolutely be coming back to this location again. Thank you to Jessica and Kenny for the wonderful costumer service! I'm looking forward to cozying -up on my new couch!

I really enjoyed shopping here and ended up finding the perfect sofa. Shopping here was so much easier because I did not have a sales person following my every step. Jessica and Martin were right there if we needed them without following us like puppies- excellent customer service. I really appreciated that and it made for a great experience. I wish all my furniture shopping went like that. Thank you Martin and Jessica!

Furniture at discount prices. There isn't much a selection. But, you might get lucky and find something. When I'm looking for furniture I check there first.

Martin, one of the store associates was really rude and uncouth. He had a zero customer service! We were there today and while we were asking him questions about the items on display, he was so non-chalant. While answering the questions, he kept wiping/cleaning his phone with a paper towel with his eyes fixated on his phone and his side turned to us like his phone was more important than the customers in front of him. Even when confronted about his attitude, he cotinued to display more discourteous and egoistic attitude instead of redeeming himself. We hurriedly left as a result.

Good place

Very rude and unprofessional staff ! They have wrong hours of operation ! Talked very rudely ! Broken material here !

Nice selection with good discounts.

(Translated by Google) My question, why is there no return? I can't return a product? Forces I have to keep it? And why don't they report that before buying? They don't have any return policy? Too bad, I'm going to have to call consumer law (Original) Mi pregunta,porque no hay retorno???no puedo regresar un producto? Fuerzas me lo tengo que quedar??y porque no informan eso antes de comprar?no tienen ninguna política de devolución?muy mal,voy a tener que llamar al derecho del consumidor

Looked for a bedroom set for my niece.

I have come to pick up items twice here. Once Sunday and today, Tuesday. Both times they leave us waiting in the back by the dock for an inordinate amount of time. I called an hour prior to arriving, then a half an hour prior. Then upon arrival I went to the front to check in. She told me just to head back It’s now an hour later and still waiting. I called the front twice. The girl again said she would tell them. Then the man says that they don’t have anything to do with the warehouse and I am supposed to ring a bell. If they don’t have anything to do with the warehouse then why do I need to check in with them at all? Simple communication of correct instructions would be useful. They operations here are ridiculous Rang the bell. Still waiting. This is beyond annoying and rude

Pricey

If i could give them negative stars i would! they are horrible. they LIE. they gave a broken piece and never did anything to fix it. they doge our calls and ignored us. we tried to make a solution and they didnt want to help at all. they send and give damaged items and dont fix, exchange or return them. all we wanted was a new piece and to send back the damaged one. they are no help and just wanted our money. never will we ever buy from them again and we will spread how terrible this experience was. you guys are horrible and we will never be back as customers

I went to Ashley to get a couch and got one right away. The staff was very helpful and it was easy to set up delivery. Couch came today. Very happy with the quickness and thorough work to check for damages. Would definitely recommend going here plus the prices are great and affordable

Fast great service.

The salesman Steve was great to work with. The showroom was neat & organized. The delivery was perfect! I would highly recommend!’

I got many items from this store and never regretted. All of the items were great quality and the delivery team delivers with care.

One of my favorites places ever in Edison Best sofas variety and also good discount price

Friendly staff and the delivery was fast! Highly recommended

I would definitely recommend Ashley furniture, hassle free and very fast and professional delivery

Some items can be over priced and damage. You can buy it new instead. It's a hit and miss.

Just received my 2nd purchase from Ashley great experience all the way...

Awesome delivery

Clearance center with good prices. Limited selection.

Jessica is the best. Always on top of her customers requests and needs.

My wife and I seen a beautiful sectional online. We were able to go to a local Ashley store and find it there on a great sale. Got it delivered and set up.. and the process was simply easy. Definitely looking forward to future purchases with Ashley furniture store

It was ok, not much of a variety.

(Translated by Google) Good service, fast and on time. (Original) Buen servicio, rápido y a tiempo.

Martin is a great salesman and very knowledgeable and he helped me out a lot.l would recommend Edison Homestore Ashley for sure .

Great place but if your looking for new furniture don't go to a warehouse go to an actual store. It's mostly used or exchanged furniture discounted.

Nice selection of discounts

Ask for Martin! He was amazing! Worked with us to get the couch and coffee table we wanted. There was a supply chain issue which delayed the coffee table 6 months but Martin kept us informed and made sure we were take care of.

Slight mixups with delivery process. Deliverers not preppared to enter peoples home with proper PPE. Great prices, just be sure to understand all sales are final once delivery date has arrived. Not all but some of the delivery men not helpful at all and very rude unfortunately. Customer service was quick on the fix to make sure I got my items.

Bought a table Paid in full. Including delivery and assembly. Table arrives damaged. The delivery guys take it away. A week later they deliver another table. It’s also damaged on arrival. They again take it away. No customer service, no replacement, no refund, and still no table. This place seems a bait & switch scam. Run for the hills.

Everything from the inventory to the sales staff to the delivery process was excellent!

Great experience ! Two Salesman Kenney and Steve were VERY HELPFUL !!! With they help I find what i was looking for and 3 days latter my Dinnig set was at home !!! Delivery was smooth and on time too !!! Thank you so much Kenney and Steve !!! Barbara