Ashley Store | Fairfield, NJ 07004

Ashley Store

561 US-46, Fairfield, New Jersey, 07004, US
Fairfield, NJ, 07004
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Store hours

Monday 10:00 AM - 09:00 PM
Tuesday 10:00 AM - 09:00 PM
Wednesday 10:00 AM - 09:00 PM
Thursday 10:00 AM - 09:00 PM
Friday 07:00 AM - 10:00 PM
Saturday 10:00 AM - 09:30 PM
Sunday 10:00 AM - 07:30 PM

About Ashley

The Ashley Store in Fairfield, NJ represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

Here at the Ashley Store in Fairfield, NJ, we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is what inspires us to help you furnish and decorate your home with our top quality furniture at affordable prices. We have been your go-to furniture and mattress store in the Essex County area since 2006. Our dedicated and experienced Sales Manager supports a team that is committed to being your trusted home partner and specifically prides themselves on their expansive sofa selection. At the Fairfield, NJ Ashley Store we are not only thankful to celebrate your home with you, but we are also dedicated to charitable work with the Hope to Dream foundation. For those of you on a tight schedule, the best time to avoid the crowd is at 10:00 A.M. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

Monday 08:00 AM - 09:00 PM
Tuesday 08:00 AM - 09:00 PM
Wednesday 08:00 AM - 09:00 PM
Thursday 08:00 AM - 09:00 PM
Friday 08:00 AM - 09:00 PM
Saturday 08:00 AM - 09:00 PM
Sunday 10:00 AM - 07:00 PM
4.5
(2800 reviews)
5
78%
4
7%
3
3%
2
2%
1
10%
FILTER Star Ratings
Vanessa Parronchi
Nov 23, 2024

As soon as we got in, Kim M helped us. No wait, she took us exactly to what we described, and we were in and out in less than 30 minutes. Great customer service!

Michael T Urban
Nov 20, 2024

The great at sales but terrible in delivering product and backing up their guarantees. Never shop there again

Carlos Taveras
Nov 15, 2024

Stephanie was absolutely amazing! Goes above and beyond for her customers! I will only be buying Furniture from her moving forward.

Tony Marinelli
Nov 11, 2024

Giban was an excellent sales person! Very helpful, patient, and pleasant. We got the perfect furniture and we were very well taken care of!

Mary Blum
Nov 11, 2024

Found a beautiful living room set at a very good price. Our very helpful salesperson, Lina Morales, was very informative and gave us space as we roamed the showroom. My pet peeve is salespeople who cling to you as you enter the store and give you no room to breathe. Thanks, Lina, for your help and guidance!

Luis c. Jimenez
Nov 10, 2024

The service in the shop is very good. but the quality of furniture are bad and warranty service is lousy First and last time you bought in this Company Ashley

Jennifer Service
Nov 06, 2024

I recently went in on 10/30/24 to look at bedroom sets. I was greeted politely by a great Salesman, Trevor, who was open, honest and very helpful! My delivery was scheduled for 5 days later. The delivery went very smoothly. The driver Wilbur was extremely communicative with me about the timing of delivery. All around this was a great experience and I highly recommend going here if you are looking for new furniture.

Carolina Martins
Nov 05, 2024

This has been my worst customer experience. I purchased a sofa sleeper, a bed, two nightstands, and a dresser, but the only item delivered in good condition was the dresser. The rest arrived damaged and had to be returned. Ashley’s team scheduled a second delivery, assuring me that all items were in stock. I stressed the importance of this date since my parents were visiting from Brazil, and I needed everything ready for their arrival. The day before the scheduled delivery, I hadn't received the usual delivery window notification. When I called to check, I was told they would not deliver because one item was unavailable—information I should have received in advance. As a result, my parents now have nowhere to sleep, and when I visited the store in person, no effort was made to resolve the issue. This experience has been extremely disappointing, and I hope Ashley can improve its communication, delivery reliability, and customer service response to prevent this from happening to others.

Elizabeth Saharig-Romero
Nov 03, 2024

Great buying experience with Chris and Kimberly. We had a fantastic experience purchasing living room sofa furnitures from Ashley. The selections at the store were impressive, with a variety of styles to fit every taste. Chris and Kimberly were friendly and knowledgeable, helping us find the perfect pieces to complement our living room space. Thank you, guys!

Anna A
Oct 30, 2024

Highly unprofessional help once I needed to exchange and return something. My sales associate, Kim, was so kind and attentive throughout the purchasing process. They even gave me their personal cell phone. I spent close to 10,000 dollars on furniture. Once I needed to exchange something, they disappeared, ghosted me, and never responded. I would understand if I brought like a chair… not 10,000 worth of furniture. The call center was so disrespectful and did nothing to aid me in the process and stuck to their ridged policy to aid in them staying in business and not being there for the customer. I will never shop at Ashley again or recommend them. It is completely understandable why you guys are almost out of business. Your priorities as an organization are backwards