Ashley Store | Fairfield, NJ 07004

Great customer service. Thanks Felicia!! Superb experience!

We were left alone and able to browse with zero pressure. Once we found what we were looking for, Lou was very helpful and informative. A great shopping experience.

Alex was extremely helpful, attentive and patient with all our needs. It was a pleasure working with him. The process was quick and efficient

From top to bottom Alex was nothing but amazing. Knew his product, understood what I needed and pointed me to the right furniture.

Had a great experience with Justin and Steven. Very happy with the couches we chose and the deal we got on them!

I Purchased $6000 worth of furniture. Please be aware with the guy name TK and Rachiel. They will mentioned to you the delivery will be on this date. It will not deliver on the date they menioned. I Had an really worst and bad experience with the Ashley Furniture Fairfield. Will never buy any furniture from them. I am giving 1 star just because google is not allowing me to give less than that rating

We had the best experience at Ashley furniture!!! Justin was so helpful, knowledgeable, and understanding of what we were looking for. We’ve been to many stores and are so excited that we finally purchased the perfect couch for us! Thanks Justin!

Lou was extremely helpful in selecting the right furniture for our needs, will be back if we need more furniture

Awesome experience. The sales associate TK was so helpful knowledgeable and I was able to get the set that is perfect for our home. Our family is very pleased with the service.

A few months ago, I left a one-star review for this store. Unfortunately, there was no option to choose zero stars. This was by far the worst furniture store experience I’ve ever had. Even a store in a less developed country would get a 5-star rating in comparison. One of the beds I purchased came with broken under bed storage, and the second bed was completely missing the storage. It was an unprecedented level of incompetence. I attempted to reach out to the store manager, Steve, and Luis, but they were dismissive and essentially said it was beyond their control, promising to “email customer service.” It’s been almost two months, and there’s still no solution in sight. I strongly advise you to avoid this store at all costs. Your purchase is likely to turn into a genuine nightmare. The one-star rating is the lowest I can give, but this experience deserves even less.