Ashley Store Freehold, NJ

Jeff G was extremely personable and helpful, took his time to make sure we left with exactly what we were looking for and at a great price point.

Jeff G was amazing! Met our needs with ease, had multiple options readily available and helped us find a couch in no time! Excellent experience!!

Andrew and Liz we're very helpful

I have bought many pieces from Ashley Furniture. Always beautiful items and they last. Andrew was amazing. Greeted us as soon as we walked in and was never pushy. I had an idea of what I was looking for and he showed me exactly that and a few similar options. He got us a great price and fast delivery. Andrew was kind, very friendly and gave us all our options so we could make the best choice. We would definitely recommend Ashley’s Furniture and Andrew to anyone looking to furnish their home.

We had a great experience at Ashley Furniture! Jeff G. was incredibly helpful—he took the time to answer all our questions and made the process smooth and stress-free. Thanks to him, we found the perfect couch, and we absolutely love it! Comfortable, stylish, and exactly what we were looking for. Highly recommend!

Andy was great! Worked with us to get the right selection and price.

Get Jeff G he’s the bomb!

Jeff G. was the best!! He helped me and my fiancé find everything we were looking for and got us a discount on our couch and delivery fee. Five stars all around!!!

Jeff was helpful and not overbearing like most furniture sales people (just want to browse without being stalked the entire time). prices are reasonable, minimal dresser options but I was able to settle on one.

Andrew was very helpful and efficient. He gave us a good rate on our bedroom set and showed us a display of exactly what we were looking for our master bedroom. It was a delightful experience! Highly recommend going to Andrew for your sales rep.

Jeff g did an amazing job, customer service along with finance team!

Pinky helped us pick out the perfect bedroom set for our son. She was patient, very knowledgeable, nice and great to work with. Thank you Pinky!

Got a great deal on a beautiful sofa yesterday 😀 Thanks so much for your help, Jeff G!!!

Andrew was absolutely a pleasure to work with.

Justin was very helpful in finding us exactly what we needed. He was polite and knowledgeable. Thank you Justin!

Pinky was absolutely wonderful! Very helpful and knowledgeable

Pinkey was great! Extremely helpful and knew her stuff!

Pleasant shopping experience, Andrew was helpful and patient

Wonderful mattress buying experience. Andrew was very informative, patient, and an overall joy to work with. Highly recommend. Looking forward to getting lots of quality sleep!

Justin was very helpful and friendly. We had a very specific bed set we were looking for that we ended up not being able to find but it was clear Justin exhausted every option to help us look for it. He showed us what was on the floor and then used the giant tablet, and then finally used the computer. We will come back next time to see what will cycle in.

Justin was incredibly helpful during our visit. He showed great patience and professionalism while accommodating all my picky requests. His friendly attitude and attention to detail made the shopping experience smooth and enjoyable. Highly recommend asking for him!

It was nice working with Pinky

Jeff G was exceptional and took great care of us!

Jeff G was great

Last spot we visited to searching for a coffee table, and Ashley’s was the answer! Justin was great helping us out, and making the process quick and easy. Table will be delivered this Friday, will update then.

ask for pinkie, she was super helpful and knows what she is talking about!

Pinkey was amazing to work with! She listened to exactly what we wanted and guided us to the perfect couch it’s comfortable, stylish, and fit our space perfectly. On top of that, we got it for a great price! Pinkey made the whole experience smooth and enjoyable. We’re so happy with our purchase and so grateful for her help. Highly recommend her if you’re shopping for furniture!

We had a fantastic experience working with Pinkey! She was incredibly helpful and made the process of buying a couch so easy and stress-free. Pinkey really took the time to understand what we were looking for and helped us find the perfect couch that checked every box and at a great price too! Her professionalism, patience, and genuine care made all the difference. Highly recommend working with her if you’re looking for furniture and top-notch service!

Pinkey was a fantastic sales representative. She was genuinely interested in our opinions and style preferences and was extremely knowledgeable across couches mattresses and beds. 10/10 would recommend.

Pinkey was such a pleasure to work with. She knew absolutely everything about Ashley Home and what they offer and sell. She was so kind and helped us get everything that we needed for the budget that we had. Highly recommend coming here and asking for her!

Jeff G was so kind and helpful! He was very patient with all my questions and provided his undivided attention. Thank you Jeff!

We had a wonderful experience at Ashley! Pinky was so helpful and really listened to what we wanted for our new home. Thank you so much!

Had jeff G awesome guy bought a recliner with him everyone should buy for Jeff

Pinkey was super helpful and knowledgeable thank you so much for all your help. A+++

Thank you for helping me furnish my new condo Jeff G! 💚

Pinkey was so great. What a seamless and easy experience. Would recommend going to see her!

We had a great experience working with Pinkey at Ashley Furniture. She was incredibly helpful without being pushy—she gave us the space we needed to talk things over and made sure we had all the information we needed. Pinkey also stayed in touch with us about upcoming specials, which we really appreciated. Great customer service!

Pinky was a great help to us. We picked out our bedroom set in minutes

I had a great experience with Jeff and Mike. They helped me with everything my wife and I needed and went above and beyond. Thanks again guys for making the experience as smooth as possible.

Pinkey was very knowledgeable and friendly when helping us pick out our furniture. Her patience and suggestions were very welcomed!

Andy at Freehold was amazing to work with

I had the most amazing experience at the Ashley Furniture Store in Freehold NJ. I’ve been searching for a bedroom set for the past 2 years and found nothing that I liked for what I wanted to spend…Then I met Pinkey at Ashley! Pinkey was so caring, attentive, extremely knowledgeable, and patient! Pinkey helped me find a set that I loved…but once again, more than I wanted to spend. But Pinkey went the extra mile to find me all the discounts she could muster…and brought the price within my budget! Thanks Pinkey! You’re not only an amazing sales professional…you’re an amazing person!

I had a fantastic experience at Ashley Store at Freehold! From the moment I walked in, the showroom was clean, well-organized, and full of beautiful furniture pieces for every style. What truly made my visit exceptional was the help I received from Pinkey. They were knowledgeable, patient, and genuinely listened to what I was looking for. Thanks to their guidance, I found the perfect furniture’s and mattress that fit both my space and budget. I highly recommend Pinkey if you're looking for expert advice and a pleasant shopping experience. Will definitely be back!

We had a great experience while purchasing our couch with Ashley’s. Pinkey has been incredibly helpful and informative during the process. We highly recommend her as a sales associate.

We went on a mission for a desk this afternoon, and landed a new entertainment piece, thanks to Jeff G! Oh and we accessorized with 2 beautiful porthole mirrors!

Jeff G and Mike were great to deal with.

Jeff G helped us out and was the best! Explained every different kind of option we had for the space we had. I can’t thank him enough.

Jeff G was very professional, helpful and patient too!! Great team asset to Ashley!!

Jeff and Elizabeth were great and made the process extremely simple

Pinky is a great sales person. She listened to our request and helped us choose our media room couches! She was kind and it was a pleasure to purchase from her.

Andrew was great, very helpful and had wonderful suggestions.

Pinkey had great service and she was very nice and understanding 10/10 recommend comming here and getting service from her!

Dylan was very helpful with the purchase we made

Just purchased furniture from Ashley furniture in Freehold. Everyone was very attentive and helpful. Great experience!

Stopped in Ashley’s to look for a new couch for my apartment and met the wonderful Jeff G. who helped me buy my dream couch! Jeff knew exactly what would be best for my NYC apartment and he made the furniture shopping experience fun and filled with laughs. I recommend stopping in and asking for Jeff G.’s help with your furniture needs.

Justin was the best ever, awesome

Great experience with Andrew today in Freehold. He was patient, answered all our questions and was not pushing us to buy at all. Would highly recommend working with Andrew!

Andrew was incredibly helpful, and we wound up leaving with a new couch! Super happy with our purchase, Andrew was great and very knowledgable (and patient!)

Great experience very helpful

Justin was very helpful and while I was unsure I’d make a purchase, he convinced me with his approach.

Had a great experience at Ashley Furniture. Andrew was incredibly helpful and made the whole process smooth and easy!

Justin was super informative! I will do business with him

Excellent customer service!

Justin was very informative and took time to show and explain all options

If you are shopping at Ashley’s ask for Andrew Murphy. Andrew was the best sales representative. Andrew made the shopping experience seamless, comfortable, fast, & efficient. I am so happy with my recent purchase & look forward to working with Andrew again on all future purchases.

Jeff G was fantastic. Everything just as promised

Bought my son a bed frame and mattress and Jeff Goodman was super helpful. Will be back when we need more furniture

Andrew was a great help , excellent sales person

Jeff G was very helpful with our experience. Very professional and not pushy. He let us look at our leisure and answered any questions we had. We will definitely recommend Ashley furniture to our friends and family. Loved that they honored the online prices we had found when looking.

Jeff G was very helpful and gave us a great deal!!!

jeff g was very helpful with my purchase of my bedroom set, gets you everything you ask for with kindness and respect

Heard a friend of mine placed a deposit on some furniture in November and now this location after x amount of months waiting told them they were out of stock and will not provide a full refund?! You would have to give me back mine. Sounds like a form of "bait and switch" to me which is unacceptable. Please say this isn't so! Is this true? Not a good look if this is true.

Jeff G. was GREAT! Very informative and not pushy!

Jeff G is the man. Helped us find a media center for a great deal. Thank you Jeff.

Our salesman Andy was great! He got us the best discounts and the his customer service was top notch. His knowledge of the products was outstanding! Also, Mike the manager was excellent at managing the transaction. My husband and I definitely recommend Ashley. They have such a great selection for every room and prices that can’t be beat. Plus top quality!!

Andrew and the rest of the team were very helpful and patient while we made our decision about a new dining table and chairs. We got exactly what we wanted at a terrific price. Thank you!

When you buy a bed from Ashley, furniture and they tell you, the bed is a hybrid be careful. I had a king size mattress specially designed for me after back problems, king size fits on every bed in my house. I buy a bed from Ashley,. The salesman says it is a hybrid. It fits California King and King. I assumed it would come to the king size I believe him I purchased the bed. It is a California king bed frame and I can put my king mattress on top of which means I have wood slots, showing on the sides and bottom of my frame I wish I could add pictures so technically, I guess I can put a full mattress or a twin mattress as long as I am willing to look at the wood slots on each side of the mattress I am so disappointed that is not how the bed looked in the showroom. I feel like I was scammed by the salesman. supervisor from Corporate named Jackie says that my bedding and sheets will cover the wood slots. I guess I just have to jump out of bed not to get a splinter. Hybrid means buyer beware

Great salesman and finance!!

Great buying experience. Pressure free. Jeff was very helpful and courteous. Would definitely purchase from him again.

Jeff G is the man to see

Andrew and Holly were great and so helpful. I had a great experience!

I was looking for an entertainment unit and wound Up purchasing the perfect farmhouse style unit for my home. Of course we couldn’t have done it without the help of Andrew the salesperson who was an absolute pleasure to work with. He didn’t hover over us. He gave us space to walk around and decide what we want and then he helped us with the final paperwork and Even made some design suggestions. Overall, it was a very pleasant experience at the Ashley Freehold, NJ store, And the unit looks absolutely beautiful, and is a constant source of joy! Next time I need to make a furniture purchase, I am definitely going back to Ashley. And if Andrew is still there, we will definitely work with him again!

Andrew, jeff & holly were very accommodating and welcoming! Thank you so much for everything

Jeff was great!

Very friendly and honored a misprint item

Andrew was very nice and so helpful!

Walked in found Jeff the salesman who has helped us before, placed an order for furniture and was done simple and easy in no time!

Jeff G was very friendly, helpful, and knowledgeable. He helped us pick out a dining set and the experience was quick and painless. Thank you!

Jeff G and Elizabeth were very helpful.

Jeff G Great salesman. Awesome experience.

Knowledgeable sales representative Pinkie was amazing

Courteous salesman Andrew and staff. Looking forward to our furniture delivery next week.

Good service. Also our sales representative Jeff was great.

Salesperson told me my purchase was in stock and I would have it within 7 business days. Tuns out it wasn’t in stock and I had to find that out by calling them two weeks after my purchase. That phone call was received by a rude individual that said they had two months to get me my purchase. I’m easy that mistakes happen, but know your job, it’s that simple. I won’t be going through them again.

Was pressured into a sale. Promised me I could cancel the order since I didn’t even have a ship date. Called the next day and they canceled the order but refused to give me back my money. Had to have my credit card fight the charge.

I am very happy to have found the dining room and living room set, we received good advice and attention from Andrew, excellent, very personalized attention.

Jeff G was awesome

So helpful, the whole process couldn’t have been easier. 10/10 recommend.

Great experience third time purchasing from Ashley’s. Jeff and Andrew were very patient and made sure our order was perfect.

Pinkey was an absolute professional whose design mind and humanistic approach made everything a breeze. We will never buy with anyone else as long as she’s still around !

Jeff G provided excellent service. Very friendly!

Jeff was a great salesmen! Awesome experience

Justin was so helpful, love the customer service

Daniel and I had a great experience, thanks to Andrew and Stephanie. They were friendly, knowledgeable, and attentive, helping us find the perfect furniture for our home. Andrew listened to our needs, offered thoughtful suggestions, and made sure we understood our options. The store had a great selection, but the personalized service truly stood out. I’m very happy with our purchases and glad we are continued customers.

Just finished working with Pinkey at the Ashley store located in Freehold. We cannot say enough great things about our experience. From start to finish she was friendly, helpful, professional and very patient with this undecided couple (lol). Seriously the entire team at this store was terrific from Pinkey, to her manager, to the woman who finalized our paperwork. Very highly recommended!!

Bought new sofa, chair, and ottoman. Jeff and team were all great!

Jeff G took great care of my wife and I as we were in search of a new living room set-up. The furniture is exactly what we were looking for and Jeff was very informative and professional throughout the entire process. Couldn’t have asked for a better experience!

Jeff G was super helpful with everything we needed.

Jeff and Elizabeth helped us with the purchase of dining set.. Both of them were very friendly and helpful! Great experience!

We bought a couch today at the Freehold, NJ locations. Jeff G. was our associate. He was super helpful, knowledgeable, and friendly. He made the process super easy. I highly recommend asking for Jeff when you go to this location. You won’t be disappointed.

Came here after 11 years and were amazed by the level of customer service. Andrew helped us with selecting the furniture based on our needs as we have a pet dog. Andrew worked with Mike (Manager) in getting us the best deal. Both were very patient all the way till we closed the deal.

Excellent service by pinky

The sales staff are amazing! Jeff G is the best.

Jeff G. at Ashley Furniture was absolutely amazing! From the moment we walked in, he was attentive, knowledgeable, and genuinely invested in helping us find the perfect couch. He took the time to understand what we were looking for and guided us through the options without any pressure. His professionalism and friendly demeanor made the whole experience enjoyable. Thanks to Jeff, we found exactly what we needed, and we couldn’t be happier!

Pinkey was amazing she knew what she was doing. She was so helpful and helped me pick out my dream sectional. I would highly recommend Ashely’s Furniture, they know what they’re doing.

This store sucks. I came in here to just get ideas for a future move. As I was leaving, one employee asked, “find everything you’re looking for?” I replied “yes”, then he asked “so where’s your ticket.” Then laughed at me. It was a bit humiliating.

Pinkey at Ashley Furniture Store in Freehold was wonderful to work with on a new mattress purchase. She provided excellent information, very detailed, and had tremendous knowledge related to our selection. She has great customer service, is patient, helpful, and answered our numerous questions. Highly recommend!

Andrew was great and so was syal great experience

Ordered 1 Sofa and 2 Love seats. Sales. Person Tim was great. Helped through the process. Delivery was quick. Sofa had multiple issues with scratches in back, both arms have leather issues and all seats with stiches not proper. We showed the issues to delivery guy. But they did not take the Sofa back. We were told file claim to get parts replaced. We feel cheated. Instead of replacing the whole Sofa, now we are left with chasing their services team who are not cooperative. During sales process, they claimed Ashley quality is the best. Sofa with so many issues proves otherwise. I will not recommend buying from Ashley.

Service was wonderful! We worked with Pinkey and had a great experience. Definitely recommend.

Pinky was huge help today. She showed us exactly what we were looking for with couches in the size we needed. Pinky made sure that it would work in our living room by allowing us to draw up and a layout of our living room and took note that we have pets. We are leaving with an awesome chaise lounge couch on the way.

Pinky and Tim were a delight to work with. Made our search and purchase fast, simple and easy. Would highly recommend

Jeff G and Brian helped us today and made our experience very easy to buy a new couch!

Jeff helped us find a new kitchen table & he was great! There’s a lot of different styles & extremely helpful people.

Had so much fun buying furniture with great staff! Andrew was amazing! Listened to what we needed, helped to get us a great price!

Andrew was amazing in helping us find the perfect new sectional for our living room! The patience he has was second to none!

Andrew was very helpful. He was knowledgeable and friendly without being pushy. I will go back and ask for him again!

After several trips to the furniture store for a living room set, I finally settled on a set at Ashley Furniture. I was helped by Andrew, Mike and Saheed. I couldn’t be happier. Everyone went above and beyond to make sure that I was happy with my selection and that everything was within my price point. Thanks everyone for all your help!

Exceptional Customer Service by Pinkey I recently visited Ashley Furniture in Freehold to shop for a new couch, and was fortunate to be assisted by Pinkey. From the moment I walked in, Pinkey was attentive, friendly, and incredibly knowledgeable about the products. She took the time to understand my needs and style preferences, guiding me through various options without ever making me feel pressured to make a purchase. What stood out most was Pinkey’s expertise and patience. She answered all my questions about materials, durability, and care instructions, ensuring I felt confident in my choices. Her recommendations were spot on, and she even helped me visualize how the pieces would fit into my space. Thanks to Pinkey, I found the perfect the sectional and I couldn’t be happier with my purchase. If you’re shopping at Ashley Furniture in Freehold, I highly recommend seeking out Pinkey for a stress-free and enjoyable experience!

Jeff was very helpful!! Highly recommend

Jeff G was beyond excellent. Very very pleased with the experience.

Andrew and his associates great very good experience, very patient, helped us find exactly what we were looking for and gave us the best price.

My husband and I had a great experience here picking out furniture for our son. Andrew was a huge help!

Jeff G was friendly & knowledgeable. Very easy to work with!!!.

Pinky was so helpful in the purchase of our new sectional!!! She has a background in interior design. Thank you!!!

Pinky was wonderful! She helped us find what we were looking for and was very patient

Pinky was very kind and helpful and knew exactly what I was thinking for my dining room set! She made the decision process very easy!Thank you !

Good experience. Explained well about mattress comfort levels according our bodies.

I had a great experience shopping thanks Pinky.

Pinky was very helpful and helped me have a great experience here.

Jeff was great! No high-pressure sales tactics and understanding of our budget.

Andrew and Jeff were so hopeful and knowledgeable. Would definitely recommend and shop here again!

Fantastic and personable customer service from Jeff. Helped us find a great sofa, and all of the staff helped us out and find our warranty credit with a smile.

Elisa helped us find the perfect bedroom set for my daughter and was overall very helpful during this process.

I had a wonderful experience with Pinkey. She was very helpful in guiding us make our purchase. Would highly recommend working with her!!

Elisa was a great help in finding the perfect couch for our family!

So the management in this store is pathetic. We purchased a couch from there before the end of November. The manager Mike promised us delivery before Christmas. 1. Couch didn’t arrive until January 3rd. 2. Mounting hardware is installed incorrectly so couch can’t be put together. Ashley is no help. Management is no help especially Mike. Guy is to good I guess to call a customer back. Corporate is no help they just want to charge you to have someone come out and look at it. Stay away from this store and product line. You are just gonna get scammed and rammed in the backside.

I was shopping with my 13 year old son for a new bedroom set. Jeff was so helpful and couldn’t have been more patient with us. We really appreciated Jeff’s help along the way. We will be back to this location to work with Jeff on our future needs.

Pinkie is the best! Knowledgeable, gave great recommendations and excellent service!

Pinkey was wonderful. Extremely friendly and very informative while helping us pick out our new sectional and kitchen table today. The overall experience at Ashely was very pleasant.

We have had the best experience with Pinkey. She was very helpful, friendly and nice! She helped us find the perfect dining room set. Highly highly recommend!

We had a great experience at Ashley Furniture in Freehold! Tim and Brian were very helpful and friendly with purchasing our dining room furniture.

Pinkey was a great help and got us exactly what we needed to furnish a living room. Would highly recommend her as your design consultant

Jeff G was very helpful with helping us choose new furniture for our toddler! Best prices and quality!

Jeff G was such a pleasure to work with! He made buying a sectional so easy, quick, and seamless. He truly only showed me sectionals that I was interested in based on the measurements I had given him, colors, and my lifestyle. I feel like he really listened to what I was looking and helped me make my final decision! Very excited to receive my couch in the next few weeks!

Pinkey has helped us pick out two couches, a coffee table, and two side tables. She helped us find what we love!

Great experience purchasing new furniture. Elisa was a great help and would def recommend!

Pinky made this an enjoyable and fast experience, she was so helpful and knowledgeable. Thank you so much!

Fully expecting a salesperson to constantly hover as we browse the furniture, my wife and I were pleasantly surprised when Jeff G. helped us with exactly the right amount of attention. Just enough to be present for questions and assistance without the pressuring and persistence that usually turns us off to shopping in stores like these. He was friendly, quick with an answer and willing to go above and beyond to help.

Elisa is absolutely amazing! She helped us finish furnishing our home. Elisa has a great eye for design!

Elisa was a great sales rep, she really helped us figure out what we need to furnish our home!

Jeff was amazing! helped us out. amazing service.

I recently had the pleasure of working with Pinkey at Ashley HomeStore, and I cannot recommend her highly enough. From the moment we walked in, Pinkey was incredibly helpful in guiding us to find furniture that not only matched our aesthetic preferences but also fit perfectly within our budget. Her background as an interior designer was evident, as she provided expert advice on how to place each piece to enhance the look and feel of our rooms. Pinkey's knowledge and passion for design made the entire shopping experience enjoyable and stress-free. I will definitely be returning to her for any future furniture needs. Thank you, Pinkey, for your outstanding service!

Jeff G quickly helped us find a sectional to meet very specific dimensions needed for our home. He worked quickly to get us in and out fully satisfied.

Elisa was great she took her time matching our coffee table with the rest of our furniture

We had a wonderful experience shopping for a new couch thanks to Pinkey. She helped us with purchasing our new couch today. She was very friendly , not pushy, and made us feel very comfortable and at ease throughout the process. We’re going to love our new couch and plan on coming back soon!

Elissa was very helpful !!! Exceptional customer service

Reggie was super helpful and very attentive! He helped us pick a great piece of furniture.

Reggie was awesome!! Definitely will work with him again. Thank you for making the entire buying experience great.

Reggi was amazing!

Reggie in freehold was very helpful and attentive!

The customer service from Reggie was great and very much appreciated! Seamless transaction!

Jeff G was awesome! Definitely ask for him at the Freehold store.

Great experience. Pinkey helped us find what we needed.

We went to Ashley for formal dining set options . Pinkey helped us out. She took time, listened to our requests and super patient. She helped us with the selection of dining set . She understood our requirements and provided us with great options. We highly recommend her

spoke to 3 different people pretending to be managers - all have lied to get money and over promised and under delivered on the purchase made

Reggie was absolutely amazing! From the minute we walked in to the purchase of our furniture! Definitely recommend seeing Reggie!

Pinkey was such a wealth of knowledge! She helped us through many configurations and fabrics to find our perfect match! She also made sure we got the best price possible! Kind and friendly, thank you Pinkey! Looking forward to the delivery of our Emilia!

I would recommend Ashley’s highly. Andrew was fantastic! He spent a lot of time with us and was very patient. He addressed all of our needs and helped us find exactly what we were looking for. We will definitely be back! Thank you!!

Jeff G was very professional, friendly, helpful and honest. I wouldn't hesitate to recommend him and Ashley Furniture!

Great experience working with Reggie today at Ashley Furniture to buy a coffee table. He was hellpful and informed while letting us take our time to look around.

Very good

Pinkee was great to work with! Will be back!

Jeff G was awesome! Patient, informative, and easy to talk to. Helped us out tremendously!

Great service with Jeff

Thanks Jeff G and Holly. Seamless experience.

I had an exceptional experience thanks to Jeff G. His level of service and kindness exceeded all expectations. Jeff was incredibly efficient, handling all the paperwork with impressive speed while maintaining a high level of professionalism. He answered every question I had promptly and thoroughly, leaving no room for doubt. His dedication to ensuring a smooth and pleasant process truly stood out. I highly recommend Jeff G. and the entire team for their outstanding service and attention to detail.

Jeff G was so helpful and knowledgeable. We highly recommend!

Best customer service ever!

Excellent service will definitely recommend to anyone who’s looking for a good deal

Elisa was very helpful

I’ve bought two couches now from Pinky, and she’s been great to work with! She’s very patient and extremely helpful. She makes the furniture buying process a lot easier!

Excellent service by sales rep Pinky

Pinkey helped me with my couch purchase- she was very kind & knowledgeable! We definitely recommend Pinkey!!!

Pinkey was very helpful and knowledgeable throughout the whole process. Very friendly!

Andrew was helpful

Pinkey was very helpful!

Pinky was very helpful and informative… great experience!!

Jeff G really helped us out with our furniture purchase! Much appreciated for the hard work!

I have had nothing but pleasant experiences at this Ashley location. Today, Elisa helped us find our new bedroom set and was patient and kind with us throughout the entire process. She was very knowledgeable on their entire inventory. We have also had the pleasure of meeting and working with Stephanie and Holly at the checkout desk. Again, 2 of the sweetest people!! Cannot thank these ladies enough for all of their help.

Jeff G was wonderful to work with. We told home what we were looking for and the style and he knew exactly what to suggest. He was the perfect salesman, gave us space to look and find things but pointed us to the right places.

Received incredible service from Pinky. She listened to what I was looking for and showed me multiple options. Was concise and pleasant to deal with throughout the whole process. A+

Reggie was awesome to work with! Super helpful and didn’t push or pressure us to buy anything!

Pinky was very helpful with a mattress purchase

Ask for Reggie he's the best!!!!!!

Our experience was great. My wife and I bought a mattress and a bedroom set. Pinkey was really helpful and knowledgeable. I would recommend Pinkey and Ashley s to anyone in need of furniture or a mattress.

Elisa was so helpful and patient with my couch shopping! She made my experience pleasant and helped me make my decision on a beautiful couch.

Elisa P. did a a great job helping us find the sofa we’re looking for. Definitely will go back again!

Jeff G. Was a great help!

Pinky from the Freehold, NJ office was absolutely incredible. I would give her 10 stars if I could. She was very friendly, patient and very knowledgeable. Defiantly will go back to her for any future purchases!

Pinkey was very friendly and helpful with my purchase. She gave us great recommendations and various options to choose from. I highly recommend Ashley's furniture and highly recommend reaching out to Pinkey for all of your questions and concerns

Ask for Juan if you’re looking for someone who actually cares to help you with your furniture needs. He is a rockstar of a manager! He was able to help us navigate decisions for our living room furnishings. We will be back to see him for any of our future furniture needs.

Great prices. Picked up a bedroom set and mattress. Elisa was great as well. She was very patient and Knowledgable

Wonderful service from Jeff g. Guided us through the whole process and was overall amazing.

Pinkey was soooo helpful! The store was super busy but she always made sure to check on us whenever she was able too! We bought a chaise and she answered all of our questions and was super friendly

Had a great experience here with Jeff G! Highly recommend.

I recently purchased a mattress from Ashley Furniture, and I am extremely dissatisfied with both the product and their customer service. After only a short time of use, the mattress started leaning to one side, which clearly indicates poor quality. When I contacted Ashley Furniture to resolve the issue, they completely failed to honor their warranty. Despite multiple attempts to get assistance, I was met with long delays and unhelpful responses. When I finally spoke to a representative, they told me that my warranty claim wouldn’t be honored, even though the mattress was defective. I was promised follow-up calls and updates, but they never came. Every time I tried to escalate the situation, I was either put on hold for long periods or given vague, dismissive answers. It’s been weeks now, and my issue remains unresolved. Ashley Furniture's lack of support and their failure to stand behind their warranty has completely destroyed my trust in their company. I would strongly advise anyone considering purchasing from them to look elsewhere if you expect reliable customer service and products that are actually covered by a warranty..

Elisa P is absolutely a wonderful sales person. She took the time to understand the importance of having my furniture match. She showed me different pieces. She wanted to make sure I was happy and went above and beyond. Love working with her and will come back for future furniture.

Pinky made this experince so pleasent!

Pinky was my sales person very friendly and not pushy to make a sale.

What a nice easy experience dealing with PINKEY! She made it so easy and made such great recommendations. She is also very sweet and patient and knowledgeable. Thanks so much pinkey fir all your help

Jeff G was great. NOT A STALKER LOL. let's you do you thing and is helpful

Just had a great experience at the Freehold location. Eliza and Stephanie work together as a team and were so helpful in our making the right decision for our room. We are so pleased. The delivery went smoothly and the quality of the sofa is even better than expected. Thank you ladies. You are great. We will be back. Don't forget to ask for Eliza.

Jeff G is amazing so helpful. I couldn’t be more grateful for the help. He was amazing you need help go to them. Holly is so friendly and helpful she away so friendly

At first, we had a great experience with Pinkey picking out our couch. She was very helpful in that process, but it is what happened afterwards that makes me write this review. We bought our couch in september. We were told delivery in mid october which was fine because we were moving in in the first week of october. Mid october came and we were told another two weeks. Then from there another two weeks. And now another two weeks. This is a six week delay without a couch with no good explanation. Reaching out to our sales person, she said she originally told us the couch was sold out, which she did not! We made it clear that we did not want to buy a sold out couch because we didnt want delays like this. She informed us this couch was not sold out, but is now going back saying she did inform us. This is beyond frustating and managment has been no help. This is beyond ridiculous, and I do not reccomend buying a couch from here unless you want to wait 3 months for it to come.

Reggie was great! Helped us get so many items for a great price!

Elisa was great she helped us pick out a great mattress and spent more than enough time going through everything. Very friendly staff. Would definitely come here again

Pinkey is very detail oriented, kind and patient. She also has design experience and suggested in our furniture design choices

Great customer service from Jeff G.- we were in and out! Friendly, fast and super helpful!

Pinky has expertise in design and provides excellent customer service!

JEFF G. at the Freehold location in NJ was very good to work with. Gave ideas and explained everything well and was not pushy at all!!! Great customer service.

Pinky was great. She is the reason we bought at Ashley after leaving Raymour and Flanagan. She knows her stuff

Awesome service. Andrew was a fabulous sales person and Juan helped price match to meet our budget. Holly was a pleasure to work with and answered all questions about delivery timeline.

Elisa was extremely knowledgeable, personable, and made it a no pressure experience. Elisa was able to guide me through the store with ease to help me find what I was looking for. 10/10

Elisa was amazing! I’m sure she’s a valuable asset to the store! We will be definitely coming back to her!

Bought a power recliner, for a family member who just had major surgery. Chair arrives damaged, cannot reach anyone reliable to get someone out to repair chair, that cost a small fortune. When he reclined chair back it would not come all the way forward, he was stuck. Unacceptable. Thank God a friend had just walked in and was able to help him. If I can't reach anyone of help today, my attorney and the better business will be called. We bought this chair so he would be able to be comfortable and sleep in it. Very disappointed with the whole Ashley staff and business. I will be contacting the BBB. ALSO STOPPING CC PAYMENT, TILL THIS IS RESOLVED PROPERLY. IF ANYONE HAS YHE REPAIR DEPARTMENTS PHONE # here in NJ I WOULD APPRECIATE IT.

Pinkey was awesome. Updating - Juan was the complete opposite. Will be removing a star.

Excellent sales service from Jeff. Will shop here again

Walked in to the store and was about to walk out when Pinky caught me and made sure I knew about the crazy sale they were having. She was so pleasant and knowledgeable that I decided to listen. She was able to put together a deal that I could not refuse, getting me exactly what I needed. She works fast, got me approved within seconds and took off a little extra to make it worth my time. I went into 4 stores today and not one sales person was able to get my attention. This girl knows her products and how to make it a win-win for her customer. My son will be so excited with his new furniture and mom and dad are thrilled with the quality and price.

Reggie was a great hep getting my house furnished today. Super nice guy and great with the deals

The service from The sales people and the manager is amazing. Unfortunately we were convinced to purchase an expensive couch that we have only had for four months and now looks like we have had it for 10 years after contacting the warranty department. I was told that they would not be Help me. The couch is extremely uncomfortable and every time someone sits on one of the cushions, the indentation marks don’t disappear and no matter how you try to get them out they stay do yourself a favor. Do not purchase anything from Ashley furniture especially the Larson couch.

Pinkey was great! Very informative and helpful for the process!

Thanks to @Pinkey, I am absolutely thrilled with my experience at Ashley's Furniture! From the moment I met her over the summer, she took the time to understand my vision for my urban loft condo. She helped me choose everything from the mattress to nightstands and my dream cloud sofa, making the entire process seamless and enjoyable. Pinkey’s support didn’t stop there; she kept in touch via text while I got my finances in order and even invited me to a VIP discounts event. The deals—zero percent interest financing, free delivery, and no sales tax—were incredible! I truly appreciated her approach; unlike typical sales reps who hover and push for a sale, Pinkey was professional and respectful, allowing me to browse at my own pace. If I ever need furniture again, she will be the first person I reach out to. Highly recommend her to anyone looking for a stress-free shopping experience!

Pinky was so helpful during my shopping experience buying my first couch!

Jeff G. was extremely helpful with finding the sectional that I wanted for my home. I even found outdoor furniture that I wanted while I was there too! Highly recommend this location and the staff if you’re looking for furniture!!

Reggie was super helpful

Pinky was very professional, patient and knowledgeable and made our whole buying experience enjoyable.

Pinky was the best to work with! She made the couch buying process so easy, she talked everything out with us, showed us multiple couches, and answered every question we had! Highly recommend Ashley store and pinky !!

Elisa was the best. We got a mattress and she was very helpful and knowledgeable on the topic.

Reggie was such a great help. He did not hound us like most furniture salesman. He allowed us to think and took the time to understand exactly what we were looking for. They didn’t have exactly what we were looking for in the store so he found it for us and configured it to exactly what our family needed. Great experience

Went to Ashley looking for a dinning set Andrew was extremely pleasant and helpful. He took his time and showed us everything in store and was so helpful!!!! He help us find the dinning room set that was just perfect!!! Ask for Andrew! He is the best!!!

Andy was very helpful in assisting us find the furniture we were looking for and getting us the best deal

Pinky was great! Very knowledgeable and helpful. Highly recommend!!

Second visit found something that I loved. Jeff G helped with measurements and style. Go to Freehold Ashley. Ask for Jeff. And thank Mike as well.

Great experience at Ashley Furniture, Freehold, NJ today. Thank you Andrew for a great, relaxed shopping experience. We will be back and will ask for you !

Pinkey was an absolute pleasure to work with. She was very professional and went above and beyond to help us design our dream space. Thank you, Pinkey!

Very easy and smooth shopping and knowledgeable staff

Highly recommend Pinky!!! She was so helpful and patient. I showed her pictures of my space and she knew exactly what would work. Exceptional service!

Jeff G was phenomenal. I was in and out of the store. Got me exactly what i needed and solved a major problem for me.

Pinkey is the best sales person you will ever come across! She has helped us furnish multiple rooms in our house now over the last few years! She’s very knowledgeable with what she is selling and help us made very important decisions!

Jeff G is the man to see. The most comfortable couch, love seat, and oversized chair, done and done. Then helped us complete our living room with a gorgeous tv stand with an inset fireplace. And in the end we walked out with our shirts on our back, arms and legs attached. He got us the deal of a lifetime. Get over to Ashley when you need anything for your home, and make sure you ask for Jeff G.

Andrew M. was very helpful and patient. Can’t wait to see our new couches!! Thanks for all of the help!

Jeff G was extremely helpful and knowledgeable about the stock

Pinkey has been really helpful and had wonderful experience with Ashley !! She worked out of the way in getting our living room and dinning room filled in. Thank you so much and wish you all the very best to you in everything you do !!❤️

Reggie provided great, no pressure service. We can’t wait for delivery of our new furniture. Thanks!

Never Ever buy anything from here . They convince us to buy anything will fill return guaranty . When we actual want to return or exchange they ask us for fee which they never told when buying . I had very worst experience wasted my money on the items which I don’t like and which I can’t return or exchange . We aware that they speak sweetly when you are buying a product . Afterwards they don’t care . We had very worst experience with pinkey . Also our delivery dates are not confirm of the others products . It’s really disappointing.

Pinky, was so great! She helped us pick the perfect mattress and made everything seamless. Had a million and one questions that she answered thoroughly!

Elisa was fantastic and very helpful with our purchase.

Elisa was very nice and helpful. We are super excited to have our new stools for out island in our new home!

Elisa was great!

Very positive experience. We worked with Reggie, who was friendly, knowledgeable and not overly aggressive and brought a very positive attitude.

Pinkey is amazing! This is our second time working with her. I highly recommend Ashley furniture for your next purchase. Their products are good quality! Not expensive at all!

Just bought a dining set at the freehold location. Im looking forward to having my brand new dining table. Andy, my sales person was very patient and attentive. I had him moving pieces so i can compare colors and stlyes. He did everything I asked with a smile. Very happy with the service. The finance plan he offered me also worked with my budget. It was a win win. I’d recommend purchasing at this location.

Pinkey was very helpful and friendly and helped me and my friend find great furniture

Pinkey was great. She gave me a lot of space to look at the couches and was very knowledgeable on each I asked about. The checkout process was very quick.

I liked that the salesperson didn’t follow us through the store and was waiting until we needed his assistance. Our furniture isn’t in yet, so i can’t add photos yet

We love pinky!! Helped us find our dream couch!!

Salesperson was kind and knowlegable.

Pinky Very nice woman. Very knowledgeable too. Great experience. I love the people here.

My rep Elise was amazing, she showed me only what i wanted and needed didnt try to upsel or mislead me, warm and very welcoming she is the sole reason why i would return

Elisa is spectacular and very helpful. Helped me find a beautiful couch for my apartment!

My husband and I went to Ashley furniture to purtchase a living room set . We did not wait more than 5 minutes for Pinky to assist us on finding our perfect match! She went over every detail and made sure we will be happy with the purchase we made. We will be back to see pinky with our next purchase

Pinkey was fantastic! She led us to find the best couch for our space and was extremely helpful during the entire process!

Elisa helped us we had a great experience

Elisa is the best. Go visit her for your need.

Had a great experience at this location, was looking for a couch and ended up falling in love with one! Elisa was extremely helpful and friendly, thanks again!

Super helpful with a friendly sales associate. Pinky was very knowledgeable and attentive.

We had a really great experience with Pinkey. She was very helpful, without being overbearing, and was able to guide my picky 13 year old choose her mattress.

Pinkey was fantastic

Elisa was a great help decorating my new home!

Pinky was knowledgeable and a pleasure to work with.

Reggie was very knowledgeable and helpful. He was also very patient as we traveled around the store looking for the perfect items.

My family had a great experience and were greeted right away. We were able to walk around and all questions were answered. Pinky was wonderful and patience with our questions. Would highly recommend the Freehold, NJ location!

Lovely experience purchasing furniture! Pinkey did a phenomenal job explaining different options, amazing bed demo, and various sale options! Highly recommend this store. Amazing staff and high quality furniture.

Pinkie was great! I bought a couch that was too big and she helped me find the perfect one. Great experience

We bought the majority of our furniture here back in 2019 and we just bought a small bed set for our daughter. Elisa took time to show us around and help place our order online.

Pinkey is incredible - she spent many hours over several days helping us find two bedroom sets and two mattresses - despite much indecision. She offered many options with honest advice. We never felt rushed, or pressured. She is extremely accommodating.

Elisa is AMAZING !! she was so helpful and not pushy at all.

I just purchased Arlendyne9 dresser with mirror and Realyn coffee table. Pinkey helped me with my purchase . Everyone in this store was nice . Very pleasant experience. I’m happy I went there . Should’ve go to this location right away . Couldn’ve save a lot of money . Will be back for dining table . Thank you Pinkey!

Pinkey was very patient and helpful. She helped us find the best deal and gave us plenty of options

Found what I was looking for matched online pricing and explained everything in great detail. Very knowledgable thanks for your help!

Elisa was a very good sales associate. Highly Recommend her, she even bought pretzels for our child from the vending machine.

Elisa was our sales woman and she was absolutely amazing ! She was able to find us the best deals that were available for all the furniture we needed ! We couldn’t be happier with Elisa and the entire team at Ashley’s furniture store !

My second time shopping with Elisa she was attentive and excellent customer service

I normally don't leave reviews because my experience with furniture shopping always feels like I'm dealing with car salesmen but my sales representative Pinkey was absolutely AMAZING!! She listened to what I was looking for and showed me exactly the styles I asked for. She was so patient when I took forever to decide between two beautiful bedroom sets and also offered her advice. She wasn't pushy and was super sweet. I would definitely buy from Ashley again but only if it's with Pinkey ;)

Elisa was wonderful to work with! Very knowledgeable, helpful and patient.

Elisa was a great help to us, she helped find the exact thing we needed, and found the best deals!

Elisa assisted us and some friends with a new bedroom set today. She was friendly, kind and informative. We were extremely pleased with her service.

Elisa is the best of the best. We will keep on coming back.

Elisa Was wonderful when it came to helping us find the perfect home set. 5/5 Highly recommend coming here

Finally pulled the trigger on this Roanhowe dresser set! Fast delivery was a must for me since we just moved into our home and Pinkey was able to get my delivery scheduled for next week rather than in 3 weeks. Very happy

Prices are great and the staff are wonderful. So polite. My salesman was the best!!! Ask for Mohammed, he listened and sold us exactly what we wanted.

Elisa in the freehold NJ store was an awesome knowledgeable saleswoman would definitely refer her to others 😀

Elisa in the freehold NJ was one very amazing saleswoman from start to finish. I'd refer her to others hands down.

Elisa at Ashley is an excellent sales person. She is attentive, kind, and very helpful! She assisted us in purchasing a new bedroom set and a new kitchen table for our new house. Thank you and we highly recommend working with her!

Moe was very helpful and attentive.

Pinkey was great

Had an awesome experience with Michael! He was extremely helpful and got us a great couch with a quick delivery!

Michael & Pinkey made the sales process easy. Stephanie & Holly made the check out process a breeze. Lovely ladies!

We had a great experience at Ashley of Freehold! Michael and Pinky were great helping us on the floor and then Stephanie and Holly made the check out process a breeze! We will definitely be back in the future!

Pinkey the sales associate at Ashley was wonderful. She was very pleasant, patient and very knowledgeable. Answered all our questions and addressed all our concerns. Very pleased with the service .

I had a wonderful experience at Ashley’s in Freehold because of my salesperson , Pinkey. I walked in 30 minutes before closing time on Friday night, and she greeted me with a smile like she had all the time in the world to help me. I don’t like salesperson following me around, I like to ask for help when I need it , and I let her know that from the beginning and she was extremely respectful of that. I needed additional time to bring my son back for potential more purchases the next day, and she walked us around multiple options for bedroom sets and living room furniture for another two hours. I wanted to make one more stop to check something out for my son’s furniture, and she let me know that was no problem and continued to work in the background helping me while I figured out the rest of my decision. I finally went back Sunday ready to make purchase and Pinkey had everything prepared for me, keeping my choices in mind and not trying to upsell me on things I didn’t need or want. All in all, Pinkey showed me all the patience and flexibility in helping me buy exactly what I wanted. I don’t ever write a review, but felt the need to give her credit for her excellent customer service! Thanks Pinkey for the wonderful experience!!!

Pinky was outstanding very patient!!!

Muhammad and Stefanie at the Freehold location are the best! So helpful and informative. We found the perfect couch with their help :)

Great salesman Mo. kind and knowledgeable. Thanks bought a recliner loveseat

Very easy! Pinky was very helpful!

stefanie was so helpful and kind ... andy helped us find a couch... we drove him nuts .. he's very informative and patient ... reggie was great too... he entertained my kids ... great experience

Worked with Jaylen. He had a pleasant attitude from the moment I stepped into the store. He helped me work out a great deal.

Elisa was great !!!! A pleasure to work with and Stephanie was great checking us out

Pinkey did a wonderful job helping us find a sectional couch.

Initially walked in and was greeted by Elisa. Very helpful and informative. Her manager Juan was very professional and eager to help as well. Once we decided on what we wanted and got the numbers we got to speaking to Mike, Stephanie, and Holly and ended on a good note. Excited to get my bedroom set, as well as my couch. Delivery is said 3-6 weeks so not ideal since I have no furniture but overall great experience. Wound up getting three different deliveries for everything and we shall see when it comes.

I would like to recognize the following employees Elisa, Juan, holly, Stephanie, and Mike. They all were so helpful and very patient while I tried to make decisions on my furniture. I would like to thank them all for their help Michelle A

We had a wonderful experience with Pinky. She was very helpful and knowledgeable.

Elisa was so very wonderful, made furniture buying a pleasure! She was approachable, friendly and very helpful without being pushy. Thanks Elisa for a great experience!

Pinkey was extremely helpful and knowledgeable, especially regarding mattresses, Stephanie and Holly checked us out quickly and efficiently.

Pinkey was fantastic and a great help!

Elisa was so helpful and really took the time to get us a great deal/find the right furniture for our home. Elisa & Stephanie were truly a dream team!

Excellent experience purchasing furniture with the assistance of Pinkey in the Freehold store!

Jaylen was wonderful. Quickly directed us the the exact sofa we were looking for and got us the best price possible!

Stefany, Holly, and Elisa were a great help.

Jaylen Yeboah, was a great and friendly salesman!

Pinkie was amazing, super friendly was able to find us the best prices and financing.

Jaylen sold me a mattress and furniture make sure to ask for him. While I was being very picky with what I got and probably his most annoying customer, Jaylen dealt with me by being patient and very understanding.

Jaylen Yeboah

Pinkey is the best!

We always choose Ashley first for our furniture needs! We were really happy to work with Pinkey today, who helped us find a sleek, tan recliner for our nursery. She listened to all of our requests and helped us narrow down the many choices to the perfect one. She had lots of knowledge about floor models and catalog options, too! She was very patient with us and was nice enough to share her personal insight on why a recliner would be convenient for nursing an infant. Highly recommend Pinkey at the Freehold store!

Jaylen Yeboah was amazing and very helpful . He got me the best deal and was very patient . He needs 10 stars for his amazing service . I highly recommend him every time you go to Ashley in freehold

Jaylen Yeboah was a fantastic help. Very pleasant experience.

Good service, found what I needed, good store. Pinkey was great

Great experience with Jaylen!

Pinkey was very helpful finding what we were looking for and getting us a great deal!

Jaylen Yeboah

Jaylen was great, very helpful!

Jaylen Yeboah was amazing

Jayden Yeboah is a super friendly salesperson. Very helpful throughout the entire experience and will help you find the perfect furniture for your home.

Jaylen Yeboah. Everything was great , gave us the best deal and I would highly recommend him to anyone . Jaylen is the best

Elisa was an exceptional sales associate. Great service, fun experience.

Fantastic experience!! We dealt with Pinkey and she was phenomenal. Very knowledgeable and patient. She explained every type of bed to us along with honest feedback. She was not overbearing and gave us our space when needed. Also Michael and Juan were extremely helpful as well. Highly recommend. Thanks so much, Pinkey!!

Pinky was a wonderful sales representative! She was super helpful!!

Jaylen Yeboah is the best sales man in the whole world . I highly recommend him when you come to the store in Freehold .

Jaylen was great! Very knowledgeable and personable! Thank you!

Jaylen Yeboah was very helpful and knowledgeable. He showed us many different couches with different layouts, colors, and materials to assure we were happy with everything.

Shopping to furnish a studio apartment. Pinkey did a fantastic job helping with her knowledge furniture and options and has special expertise with mattresses. She was incredible.

Moh was extremely helpful and I didn’t feel pressured like a typical salesman would pressure me. I purchased a beautiful new bedroom set!

Jaylen Yeboah

Jaylen Yeboah was amazing highly recommend him every time you come to Ashley

Jaylen Yeboah was amazing highly recommend! The best!

Elisa and Juan provided excellent service.

Jaylen Yeboah helped us as soon as we walked on and I did not expect to buy a couch today but jaylen was amazing . No pressure highly recommend

Pinkey was a wonderful help as we navigated buying a couch for our living room!

Jaylen Yeboah

Pinkey was fantastic. Very patient and considerate. Highly recommend seeing her at the Freehold location.

Jaylen Yeboah

Do not buy furniture from here!! I purchased a 5 year protection plan, I've had my couch for 3 years. I filed a claim for normal wear and tear; stains, seams undone, etc. I was told the protection plan doesn't cover extensive damage. Again, I've had my couch for 3 years, there's nothing extensive about the damage, the issues I'm reporting are normal and should be covered. Corporate was absolutely no help and neither was this store. I'm so disappointed and will NEVER purchase furniture from Ashley again, the protection plan is a complete ripoff and a scheme to get more money out of people, steer clear of this company!!

Jalen Yeboah very pleasant to work with .

Seamless process and great customer service. Elisa went out of her way to help us to get us an amazing deal! Very happy with our experience at the Freehold Ashley.

Pinkey is very friendly and knowledgeable!

Jaylen Yeboah was very helpful and knowledgeable. Highly recommend him

We had a great experience with Pinkey! Even though we were so indecisive! Keep doing your great work and amazing patience!

Pinkie was the absolute best at Ashley Furniture in freehold. She was informative and super helpful. She provided us space to look around and allowed us to take our time, not rushed at all. Pinkie laid out all of our options and cost and helped us in picking what was best for us. I would go back to her a million times over! She was AMAZING!!

Pinky and the rest of the staff were a great help in finding my fiance and I a couch to fit our small space !!

Pinkey is a mattress expert and is a professional through and through! We bought here at Ashley because of her wonderful expertise and demeanor!

Pinkey was great

Jaylen Yeboah was amazing. He was super helpful and not pushy in the least. I feel blessed to have shopped with him today. Thank you Jaylen.

Elisa was incredible at the Ashley Furniture Store in Freehold! She introduced herself and gave us great ideas without pressure, ensuring we had an amazing experience. Elisa's manager, Juan, was very helpful as well, giving us a great deal!! My fiancé and I are very happy with our purchase of new living room furniture. Many thanks to Elisa and Juan!! Judy Gabriel

Pinkey was very helpful with her knowledge about beds and mattresses. Highly recommend

Jaylen was great from Ashleys in freehold! He took the time to work with me and my fiance with our budget.

Great service and staff. Pinkey was helpful

Jaylen Yeboah, customer service was great and super welcoming and responsive!

Jaylen Yeboah

Jaylen Yeboah

Avoid like the plague! Dispicable customer service and terrible communication. Working with them was a nightmare and I highly recommend you go elsewhere. I had an opposite (very positive) at Raymour and Flanagan next door. Save yourself the headache and go there instead!

Jaylen Yeboah

Pinky was a great help!

Jaylen Yeboah

Jaylen was very helpful and pointed me in the direction of exactly what I wanted.

Awesome experience w/ Amanda!

Pinkey was knowledgeable and helpful Update: I was promised to be contacted the next business day with an update on delivery, however, 2 weeks later still in the dark. Multiple attempts to call the store have been left unanswered Update: they picked up phone and confirmed delivery date. Spoke to my original salesperson directly

Jaylen Yeboah was amazing, super friendly as well as patient. He really helped my husband and I find the best deals for all our furniture purchases. The manager of the store was also very helpful and efficient in answering all our questions! Highly recommend this Ashley’s for great service! We will be back again for more purchases.

Amanda was great, friendly and helpful, definitely recommended!

Thanks Jaylen!

I came in looking for a couch and Elisa knew exactly what I wanted as soon as I spoke. She was so patient with me despite how many times I changed my mind. Would recommend Elisa a million times. She made shopping such a pleasure!

Jaylen Yeboah was excellent and a great help in finding our new couches.

Jaylen Yeboah and Stephanie was amazing .

Jaylen was amazing! Just after talking with him for a few minutes he directed us straight to the bed set that we ended up buying. Stephanie in the back office was so sweet and helpful as well! So happy that everyone at Ashley’s helped us to get the bedroom set that we’ll love!

Jaylen Yeboah was great to work with!

Popped in for the memorial day to look into bedroom furniture and got a great deal. Worked with Pinkey was AMAZING!! Polite attentive and knowledgeable. She was also super patient with us as we took our time looking around the showroom floor. Will be back thank you!

Amazing service from Ehab and Juan. Really worked with my budget to make sure I got the best prices for all my furniture needs. I never felt pressured and made sure that I was satisfied with everything I purchased. Best Ashley store I’ve dealt with!

Jaylen Yeboah , Holly , and Stephanie was amazing

Amanda, Stephanie and Holly were all great to work with!

Jaylwn Yeboah , was vwey excellent and gave ua great service

Save yourself the headache. Buy from someone else. Furniture salesmen at this store are incredibly pushy and annoying. Was lied to about when the couch will arrive. No one was able to give me an accurate date.

Jaylen Yeboah was EXTREMELY helpful. It took him 10 minutes to find exactly what I was looking for! Very knowledgeable. Highly recommend!

Jaylen Yeboah

Jaylen Yeboah

Jaylen Yeboah excellent customer service , high recommend coming to him every time

Great experience...our sales person ( Pinkey) was awesome! Thank you!

Moh was a great salesperson. Very helpful

Elisa was very helpful. She was very patient and we found what we were looking for.

Great, seamless experience!! Staff was friendly and so kind. We worked with Michael as our salesman and he was great!! Holly did our checkout process and she was just as awesome. We are so excited for our new floor mirror. Would definitely recommend coming here!!

Andy was amazing!! So helpful quick and got us a great price. In and out so easy! Love my new couch

Andy helped my husband and I pick out many pieces of furniture for our new place and he was amazing! So friendly, attentive, helpful, and did not make us feel forced to purchase anything, but did help us in many ways. Finding everything for our place in one location was so easy and they had great prices! I highly recommend Ashley’s and especially working with Andy!! Thank you for all your help!

Pinky was great and very happy to help.

Jaylen Yeboah was amazing!

Jaylen Yeboah , excellent customer service

Had an amazing experience with Elisa! Easy to work with would highly recommend

We had a great experience at Ashley’s in Freehold with Pinkey. She was incredibly knowledgeable and helpful in helping us find the right sectional. She helped us find the best deal and worked out a great financing option for us. Thank you so much, Pinkey!

My mom told me many goods things about this place, but i was skeptical; especially since i HATE buying furniture. BUT, we both had a lovely experience. The employee who helped us, Pinkey, was insanely helpful and kind, as well as being very knowledgeable on what she was saying about the beds we were interested in. She was very understanding and communicated about our concerns until we found the perfect bed for us! Overall amazing experience!

Elisa is an absolute treasure!! I’ll be back again just for her!!

Jaylen Yeboah was amazing highly recommended

Jaylen Yeboah was very helpful and patient as we made our couch selection!

Jaylen Yeboah was extremely knowledgeable and helpful. Highly recommend him!

Pinky was very helpful and patient!

Had a great experience, Pinkey was so helpfull and answered all our question!

Jaylen Yeboah

Jaylen Yeboah

Jaylen Yeboah stayed late to help us and waited for my wife to show up . And got us a good deal on our mattress and protection and mattress removal .

Jaylen Yeboah was very excellent. Amazing customer service. Highly recommended jaylen

Jaylen Yeboah was very helpful and insightful with helping us find our furniture set.

We went into Ashley’s looking for a specific chair and Elisa was very helpful and friendly, we found exactly what we wanted within minutes and she helped us throughout the whole purchase right through the delivery and we love the furniture, great experience, will definitely shop here again!

Jaylen Yeboah, was very helpful first person to greet me and made sure i understood evreything. Found exactly what i was looking for off a brief description i was in and out!

We had the pleasure of working with Amanda when choosing new furniture for our family livingroom, and I can’t recommend her highly enough! Amanda was not only incredibly knowledgeable about the different furniture options but also extremely patient as we navigated through our many questions. She had an excellent eye for color and design, helping us select pieces that complemented our existing setup beautifully. Her guidance made our furniture shopping experience enjoyable and stress-free. Thank you, Amanda, for your exceptional service!

Elisa was absolutely amazing, she made my furniture buying experience so great. She made everything super easy for me.

Pinkey was great! She helped us figure out our whole living room.

Pinkey was amazing!!! She was so helpful!!

Jaylen Yeboah was great to work with!! Highly recommend!! Thank you!

Jaylen Yeboah you made my search fun and you found the perfect fit for my room. THANKS.

Jaylen Yeboah was absolutely amazing ! Very helpful and answered all of our questions.

Jaylen Yeboah was very patient and kind. Took the time to move pieces around and help. Never missed a beat. Kudos thank you for being so caring..

Elisa was excellent, very friendly and looking to make sure we left satisfied and happy! Highly recommend!

We had a great experience at the Freehold store today. Our sales person Pinky was professional and knowledgeable. Would definitely recommend using her for your furniture needs.

Amanda was helpful but not pushy. And patient while i changed my mind multiple times.

Pinkey was incredibly helpful in our search for a couch. She helped guide us by asking what our needs were without pushing or overselling things we weren't interested in which made her lovely to work with. This is our 4th Ashley couch and we will continue to come back! Thanks Pinkey!

Amanda did a great job at assisting me with finding the right couch for my apartment. She showed me all different Types of sleeper, pull out couches and made sure to answer all of my questions. I would recommend going to Freehold Ashley to my friends.

Jaylen Yeboah . Very helpful snd i highly recommend him to anyone that comes to ashely in freehold

My wife was looking online for a new bedroom set. We saw a few we liked and we ended up choosing one from Ashley. We wanted to take advantage of their extended financing options, so I went into the Freehold store. I was referred to Pinkie, one of their sales people. She was referred to me by Michael, who explained my financing options very well. Pinkie was very pleasant and extremely knowledgeable when it came to choosing a mattress style. After taking her advice, and trying a few, we ended up with the right one. I learned so much about mattresses with Pinkie that I now feel like an expert myself! I was very happy with my experience there and the manager took care of the financing part. Overall great experience! I definitely recommend both Pinkie and Michael as they know their products and care about the needs of their customers! Thank you again!!

Jaylen Yeboah was so friendly & helpful. He assisted us and made the process so easy. Love my set that I purchased!

Jaylen Yeboah assisted us today and with just a brief description of what we were looking for, he quickly showed us several items which were ideal. Our experience was exceptional and simple. We purchased furniture on the spot based largely on his presentation. We will be back and will be asking for Jaylen.

We had such a wonderful experience at Ashley Furniture in Freehold. Our sales associate, Pinky, was so patient and helpful. We highly recommend her!! We will definitely be returning!!

We walked into Ashley Store In Freehold and we were greeted by this lovely lady Pinkey. She was knowledgeable, sweet, talented and very helpful. My husband has no imagination, so she took the time to draw out our backyard and placed the pieces in her drawing that we were interested in. She was totally fantastic and we cannot thank her enough for helping us finish our oasis of our backyard. We cannot wait to get all Our pieces so that we can start enjoying our brand new backyard. Thank you so very much Pinkey. You were a pleasure to meet and work with! We are overly satisfied!! :)

Pinky was wonderful and knew all products very well , extremely helpful.

Jaylen Yeboah is very helpful and he answered all of our questions. Amazing sales lead highly recommend him .

Pinky helped with the coach configuration for my available space at my home. Highly recommended

Jaylen yeboah was very helpful and knowledgeable. Would recommend him and Ashley highly.

Jaylen Yeboah and Juan

Amanda Petersen at the Freehold Ashely store was so kind, sweet, knowledgeable and fun to deal with!! She helped us with all we needed and then allowed us alone time to discuss things privately! Was a very considerate salesperson!

Jaylen Yeboah was very helpful helping us find furniture for our new home!

Ashley furniture is fantastic! Jaylen Yeboah assisted us in buying a couch and table and he was very personable and patient with us in discussing sizing and all. He even let us go home to measure our room to ensure that we will fit the furniture! Ashley’s customer service was great, too! Check them out, especially when they have store wide discounts!!! THANK YOU!!!

Amanda at the Freehold store was tremendously helpful and patient with our search for a new bedroom set. She explained all our options and got us exactly what we needed along with the random TV stand. Thanks to her and the Ashley furniture team!!!

Pinkey Was amazing !! She has so much patience she spent so much time with the the other day and today as well. She helped me find exactaly what I was looking for. She also has a excellent eye for design and really got to know my style and what I was looking for. She made some great suggestions for accent pieces. I highly recommend her ! Will def be back soon

Jaylen Yeboah was outstanding today. Made the process very easy and very well dressed. Recommended jaylen.

Jaylen Yeboah - classy dresser very smart very friendly - bent over backwards to help with options.

Jaylen Yeboah helped my husband and I pick out the perfect couch to fit our needs! Great customer service.

Pinkey was amazing. This was my first ever furniture purchase and she was very helpful and patient. I will definitely be coming back.

Jaylen Yeboah was very helpful, thorough, great service!

Jaylen Yeboab very good and made the process very easy .. Highly recommend you ask for jaylen when you go to Ashley in freehold

Jaylen Yeboah was very helpful and made the purchase easy for us. Great pieces.

I had a very pleasant experience. I was helped by Pinky and she was amazing.I bought all of my furniture and had it delivered when I needed it the most.

Pinky was very knowledgeable and helpful. I would refer her to everyone.

Jeff G was so nice helping us find a mattress, was so patient with us and listened to all of our questions and concerns! 100% recommend him for all of your furniture needs!

Amanda did a wonderful job helping us with our Ashley Furniture purchase! She was so patient and knowledgeable of all products and every option from financing to what pieces of furniture would be the best fit for our needs. She is an asset to to Ashley Furniture!

Pinker was lovely to work with!

Amanda was excellent and full of knowledge. Would recommend her to my family. Mike & Louann

Jaylen Yeboah

Purchased a side table at the Ashley furniture Freehold store. Salesman was very nice and helpful. I paid a private company $200 to have it assembled. After it was completed we noticed that the piece was damaged with cracks and paint coming off. Ashley furniture refused to send out a technician to replace or repair it without charging another $150. I will never go to Ashley furniture again and advise anyone not to use this company. They are only interested in money and not customer satisfaction.

Jaylen Yeboah and Pinkey was amazing and made the process very easy. I highly recommend them .

We got exactly what we were looking for, quality and style. Pinky and the supervisor at the freehold location were very helpful in helping us find what we needed.

Jaylen Yeboah was very helpful. He showed my mother exactly what she was looking for. Great experience!

Pinkey Babaria was wonderful to shop/work with. After a bad experience in a store just prior to my trip to Ashley, Pinkey was a breath of fresh air. She was not pushy, listened to what I had in mind, made specific suggestions instead of making me wander aimlessly, and helped secure the right price for my budget. Highly recommend paying her a visit if in the market for some new furniture!

Jaylen Yeboah great experience and very knowledgeable and great personality

Amanda is very pleasant, knowledgeable, and helpful. Great experience at the Ashley home store in Freehold NJ

Jaylen Yeboah Very helpful and professional. We will be returning.

Pinkey of Ashley Furniture helped us with our purchases today. She explained product options and benefits fully. Answered our questions, spot on. Great shopping experience.

Jeff G was helpful finding a bed for our child. He was patient and wasn’t pushy. He let us check the website and view things in the store at our pace. We ended up ordering in the store what we wanted.

Very kind, I am very happy with the attention. Jeff G was very attentive, thank you.

Jaylen Yeboah greeted us as soon as we walked in the door. He was very helpful and knowledgeable. We made a deal today and left happy with our new couches. Thanks again Jaylen.

Pinky was amazing she went above and beyond to accommodate my needs. She made my purchase very easy and pleasurable.

Jeff G helped me find the one bed room set I loved and I went to 13+ store and didn’t find one thanks Jeff

Jaylen Yeboan was excellent in helping us to find a kind bed frame to match an existing set. I would definitely recommend him to others

Jeff was very patient with me and worked with me to find the best sectional couch and the best price out there!!! Would recommend highly!!

Great salesman Jeff G helped us immensely picking out our sofa definitely recommend him and the store.

Pinkey was a great help in finding a new mattress! She took the time to answer all of our questions and was extremely knowledgeable about the products.

Jaylen Yeboah was helpful and knowledgeable. Great to work with too. Thanks for your time!

Jaylen yeboah

Jaylen Yeboah Great to work with!

Great customer service and great deals! Jeff G was a huge help!

Jaylen Yeboah did a fantastic job and made the process very easy .

Jaylen Yeboah outstanding job

Jeff G. made it so easy to pick out and order the right couch!

We were looking for the perfect couch. Ashley furniture was our fourth store that day and we went in with little hopes. Amanda greeted us and was very kind! She was helpful and very attentive without pressuring us. She lead us to exactly what we were looking for and checked us out within minutes. The whole process probably took 30 minutes. I highly recommend ashley furniture especially with their protection plan. And I would HIGHLY recommend Amanda she was great!!

Jeff G. was an absolute delight and a very patient man as he helped me check the dimensions for the kitchen dining set. He answered all of my questions and made me feel that I was making the perfect choice for what I envisioned for my kitchen. I am so pleased with this shopping experience; Jeff made it a real pleasure!

Jeff G was very helpful and a pleasure to do business with.

Jaylen Yeboah was great and he helped us patiently for the entire duration of our time at Ashley. Would recommend asking for him when you visit Ashley!

Jaylen Yeboah was extremely helpful but gave us space to look around and talk things out. Would highly recommend Jaylen!!

Excellent customer service from Amanda. Made sure I was set up and received exactly what I needed. If you are furniture shopping definitely see Amanda

Jeff is great! Seamless experience from start to finish, thank you!

Jaylen was very helpful and professional and patient

Jaylen was very helpful to my father buying a new kitchen set!

I’m giving a 1 star bc negative stars are not an option. I’m currently going through absolute HELL with Ashley I am advising anyone to stay away! We purchased a couch in June it was delivered in July. Our couch was amazing in the beginning until about 4/5 months in j start to notice dips where we sit. I would fluffy up the couch in hopes it would help when I noticed a rip and a defect in the frame of it I immediately reached out it’s been a week now and we just received a call that nothing can be done. My next step is to contact every new channel out there to let them know the horrible service Ashley ALL around gives! As a small business owner this corporation should be embarrassed $4000 + down the drain. Not to mention we paid $500 for the warranty in which the guy states the couch would be replaced even if needed. Dont waste your time done waste a penny. I would advise someone from corporate to call me to resolve this issue because if not every single news outlet in the tri state area will be called as well as the BBB I will leave a review with pictures and videos anywhere I can.

Store motto... MAKE THE SALE, IGNORE THE CUSTOMER!!! I bought an ottoman and it was delivered damaged. No customer service. I've visited the store, made numerous calls and all I get are promises that it will be taken care of and no one calls back or comes to get the defective ottoman. Consumer be aware!!! See below: a tear and a staple on the outside!

Jaylen , was fantastic. Amazing and very patient . Excellent sales associate. One of the best

Jaylen Yeboah was very helpful and was able to help me find what I needed and everything was affordable.

Amanda at Freehold store is amazing. Very helpful in putting together Living Room furniture and lamps. She took the time to mix and match trying different looks. Great personality.

Jaylen was excellent and very knowledgeable and I will gladly recommend him to others.

Amanda was a pleasure to talk to and work with. She helped us find a bedroom set for our daughter. She answered all of our questions without any pressure and gave us time to think about our choices. We will do business with Amanda and Ashley Furniture again. Thank you Amanda. D. and R. Santos

Jaylen Great salesperson with a lot of knowledge of products Very professional

Jaylen was excellent and provided exceptional service

Jaylen Great sales person

Amanda was fantastic and super helpful

Jaylen Yeboah , fantastic service .

Very professional and patient. Educated on product and pricing. Would recommend to clients and friends.

Jeff G was a pleasure to work with. He was very knowledgeable on the products and was very helpful in picking out a mattress that fits my needs. Will recommend Ashley and Jeff to family and friends.

Went to the store in Freehold looking for baby furniture. The website says you can buy in store. The salesman when we first walked in was terrible, he didn't let us cross the threshold before shaking his head they didn't have what we were looking for. Didn't have the decency to speak actual words to us. Very disappointing

Jeff G is an amazing sales rep with an ability to relate to his customers. He gave us space and time to roam around and made himself available to others while keeping us as a priority. Furniture is set up nicely within store and was a good price. We were looking for a bedroom set and the layout made for ease of shopping. Would shop here again. Thanks Jeff!

I would never shop at this store again. I bought a bedroom set from Andy and when they delivered it, it was all broken and the delivery company destroy my house. $2,000 dollars worth a damage. Dealing with this company and the warranties are nightmare. Save yourself the headache and don’t shop here. The sale person Andy is no help either. I have pictures, I wish I can add to show you.

Great experience with Jeff! He was very attentive and patient while we found the perfect fit couch. And the girls behind the counter were extremely helpful as well. We highly recommend!

Great experience buying furniture. Jeff g was very helpful.

Amanda was amazing! Patient, helpful, and helped me make great choices. I would ask for her anytime!!

HORRIBLE FURNITURE! If I can give a zero I would. I will NEVER shop here or refer anyone. We purchased a bedroom set for 16 year old. It is not even 2 years old and it is BREAKING. Cracking down the middle of headboard the wood is lifting off the furniture. The head board side rails and foot rest are constantly loosing. To the point where the furniture shakes to the touch. I can not move the bed to clean under it cause of the crack down the middle! Every time I move it I hear cracking. NOW WITH That being said. I HAVE INSURANCE ON IT AND NOTHING CAN BE DONE. They absolutely DO NOT CARE ABOUT IT. My answers are always well sorry your out of the one year warranty (which doesn’t cover breaking) and your insurance does not cover it. 5 year insurance. Only covers accidental damage like stains and stupid stuff. HORRIBLE CUSTOMER SERVICE. Now let’s get to the mattress. My box spring is ALL BROKEN ON THE BOTTOM. The wood is literally cracked through the lining of it. My mattress has sunk in about 4 inches since purchase. That happened within 1 month of purchase. NOW it’s just beyond sleeping on.i wake up in agony and bent over with back pain. Once AGAIN NOTHING THEY CAN DO. That goes for ALL 3 mattresses. They are terrible!!!! When I contacted insurance about it they told me well you waking up in pain is not our problem. I have insurance I was within warranty and the time of that complaint AND NOTHING. If you buy furniture from here be aware of THE HORRIBLE FURNITURE YOU WILL RECEIVE AND EXPECT TO BUY NEW STUFF WITHIN A YEAR! In store they were kind, calling this store gave me no issues. BUT ANYONE OUTSIDE OF THIS STORES CUSTOMER SERVICE WERE HEARTLESS. I will be contacting the BBB AND HOPEFULLY GET IN TOUCH WITH CORPORATE. Heck, I might even call Chanel 12 news to tell them my story and put them all on blast. I was very rude with the lady I just spoke to. She was a heartless human being. I am sure if anyone of them had this issue or their children it would be fixed in minutes. I am PISSED BEYOND BELIEF. Spent a almost $8,000 on garbage between my parents purchase and mine! I have pictures I can add but there are just too many! DO NOT BUY FROM HERE!

Jeff G was amazing and really took his time to show us around and answer all of our questions.

Jeff G was an amazing help in picking out our furniture. Very thorough, knowledgeable and professional. Detail oriented and a great listener to help us find exactly what we wanted for our first home. Highly recommended him! Thank you for making this process so easy

Amanda was excellent!! Very knowledgeable and helpful!!

Everyone at Ashely Freehold was fantastic. Jeff G made life so easy from the minute I walked in. Mike & Mariela made the rest of the sale seamless. Will definitely be visiting here whenever I need anything!

Jeff was amazing! Helped us get all our furniture for our new apartment at a great price. So happy we came here!

Jeff G was great!! Helped us without being “pushy”. Spent as much time as we needed and made us feel listened to and appreciated. Amanda was also so friendly and helpful. Overall wonderful experience!!

Jeff was such a great help! He was so informative, professional, and compassionate. He helped me find a couch for my apartment and it was so great having his guidance. I highly recommend Jeff should you need assistance looking for furniture!!

We came, we saw and we conquered! Thank you Jeff G. and Mike!!

Joe G. Was a great help and showed you everything you wanted and didn’t try to sale you what you didn’t.

Do not buy any couches from this store. The delivery company they use is outsourced and unbelievably incompetent. I called a day ahead of my delivery to tell them to call a different phone number than the one they had on file and not only did they fail to call the other number a single time but they even went to the wrong building. I ended up having to reschedule the delivery for two days later, and while they were delivering the couch they took off the plastic wrapping OUTSIDE and then dragged the couch through the grass. One of the delivery men then threw the cushions of the couch on my floor uncovered. Absolutely disgusting customer service that failed to properly relay a simple phone number change, with a lazy and uncaring delivery team that obviously doesn’t care how they get the couch from point A to point B.

Purchased a mattress. A pleasant experience all around.

I'm so happy with my new furniture. I like it Ashley store, amazing furniture and amazing stuff ❤️I'm very recommended this store❤️

Jeff was extremely helpful, polite and respectfull.

Jeff G was there to greet us and had the utmost respect while helping us. He was very knowledgeable with what we were looking for and it made shopping with him a breeze. Highly recommend going to see Jeff G for your furniture needs!

Had a great experience at Ashley Homestore in Freehold today. Our design specialist was Pinkey and she was so friendly and helpful without hovering. She supplied important information to help us make decisions and was incredibly easy to work with.

Amanda was very knowledgeable and thorough. She made finding & buying the right sleeper sofa for us an easy & enjoyable experience. Highly recommend.

I honestly wish I could give the company a zero. When you read this review, you will quickly learn what liars they are. I purchased a couch in good faith on August 20, 2023. After two screw ups, they finally delivered my couch on October 18, 2023. A delivery truck pulled up to my house without a lift gate. One of the men asked to see where the couch was going. When I showed him where it was going, he remarked how difficult it would be to get it upstairs. He went outside to the truck and instructed the man on the truck to simply 'drop' the couch from the truck, which was approximately 5 feet above street level. The guy LITERALLY dropped the couch the 5 feet and the couch bounced off the street. They placed the couch on a dolly and wheeled it into my driveway. He then said, "We should open it here to make sure its ok." I said, How can it be ok since he dropped it on the street." He opened the couch on my driveway, and of course it was conveniently damaged. I refused the couch, called Capital One immediately and they disputed the charge. When they reached out to Ashley Furniture, Ashley stated they delivered the couch and nothing was wrong. I DON'T HAVE THE COUCH. I REFUSED IT. My wife and I then went into the store and the manager Mike stated that he saw on his computer that the couch was credited back to my card. Low and behold, just last week, Capital One charged me again because they said I took possession of the couch I returned. Luckily, I took pictures and forwarded them to Capital One today. Beware of the lies that this company will say to do anything to keep your money. This was the first and last time I will EVER purchase anything again from Ashley Furniture. And now, 7 months later Capital One told me yesterday that Ashley Durniture sent them notice stating I wasn't entitled to a refund because they replaced the couch on November 14. OF COURSE A BLATANT LIE! YOU WOULD HAVE TO BE FOOLISH TO TRUST THESE PEOPLE!! Buyer beware!

Jeff G was an excellent salesperson who helped me pick out an incredibly comfortable mattress.

Great working with Jeff C. at the Freehold NJ Ashley Furniture. Very helpful in guiding our purchase. We are now anxiously awaiting our kitchen and family room dining tables.

Great service without the hard sell

Best furniture store! Very Clean! Staff were nice!

We came to shop for a couch. Had been cost comparing and looking for a very firm couch. We tried all the brands in the area- bobs, raymour, Macy’s… and the experience at Ashley was a notch above. Pinkey was informative, helpful and kind. They worked with us with what we needed. We are very excited to get our new couch. Pinky is really a great sales team member and should be recognized. In this day and age where customer service is lacking she is top notch.

Worked with Jeff G who was attentive and listened to what I wanted. This is the second set of couches we have bought from Ashley’s. First set lasted over 10 years so we came back for the service and quality.

Had the opportunity to work with Amanda who was great! Highly recommend asking for her when arriving to the store.

We worked with Amanda in store. She was super helpful and made our experience a breeze!

Go see Jeff super nice and professional. Will be back

Jeff G was great!

I had a horrible experience with Ashley. My furniture was delayed 3 months, when we ordered it they told us we would receive it within a week or two. When it was in stock no one called us, I had to call to check in. When it was delivered they broke the dresser and didn’t notify us. They did order a replacement part but that took an extra month. Overall would not order from here again and would go to Bobs.

Jeff was very helpful with our recent couch purchase. Answered all our questions and was super personable. Never made it feel like he was a hovering sales person interfering with our decision process. Can’t wait for our new couch to arrive.

Thank you Pinkey!! great customer service! thanks for all the help!!!

Amanda was seriously incredible. Took time to listen to me and what i was looking for. Looked at photos of my space and gave brilliant suggestions. She was kind and patient and knew her stuff front and back. Highly recommend to her anyone! Will be back for her help in the future!

Amanda was awesome, she was super knowledgeable and patient. Helped us pick the perfect sofa, thanks for your help!

Had a wonderful experience tonight! I was looking for a very specific chair as I have RA and comfort is huge!! Pinkey gave us ever single option and found exactly what I need and was beyond pleasant and helpful! We will return because of her! 5 star employee

Our sales person is very professional and knowledgeable

Pinkey from Freehold, NJ Ashley Homestore was amazing. She helped us with our mattress and was very patient and knowledgeable. She took her time, explained differences in mattresses to us with no pressure. I will be back to purchase a few more items and will be sure I go when she is there. A+ for Pinkey!