Ashley Store Ledgewood, NJ

Naomi waited on us and found me what I wanted ! Thank you !

Had an excellent experience thanks to Naomi. We informed her of what we were looking for and she directed us to a few options that matched what we wanted. Then she left us to browse and discuss options in peace, only coming back when we were ready to finalize our purchase. 10 out of 10, thank you Naomi for giving us space!

Alma and Jude were amazing

Excellent experience from beginning to end. Our sales rep was very knowledgeable and gave us the space we needed to make the choice on our perfect couches.

My fiancé and I had great experience purchasing a dining room table for our new home. Nate was a huge help in helping us pick out the perfect table for our new home.

I walked in feeling indecisive and honestly a little discouraged after what felt like an endless search for the perfect dining table. Alma completely changed that experience. She was truly the BEST—knowledgeable, patient, and so intuitive. In under an hour, she helped me choose the dining set of my dreams! I’m heading into the new year with a dining room I absolutely love. If you’re debating shopping online versus in-store, go in and ask for Alma. She reminded me why shopping in person is truly ELITE.

Alma 5 star customer service

It was a great experience working with Alma to find the right couch for us. It was easy and enjoyable.

We received great help and service from Alma while buying our living room set. She was very helpful and patient. Knowledgeable of the products and able to quickly answer all our questions. She was very familiar with the showroom and was able to reference displays to answer our questions regarding wood colors to match the set we were interested in buying.

the service is so good! they helped me with length, pricing, and so much more. all thanks to the staff member nate. he really helped me pick out the things i needed for my home. please come here but the wifi is pretty questionable

We worked with the Ashley executive Ms. Alma. She has great expertise on furniture and she helped us choose the right products for us.

Naomi was an amazing help when we bought our mattress. She needs a raise. Im from ohio and loved the NJ service. She's wonderful!

I recommend shopping at this store because it offers good-quality products, affordable prices, and friendly and efficient customer service. In addition, the store is well organized and has a wide variety of options, which makes it easy to find what you are looking for. My shopping experience was very positive, and I would definitely shop here again. BORA was very kind to attend to me, thank you

Nate was very helpful

My 4yr old found that when you push on the back of the chair a NAIL comes jetting out. Wonderful! So I ask Ashley's for help with this issue and Jackie from corporate informs me there is nothing they can do because they didnt own the store till after I purchased the chairs. It is also outside of warranty so I'm SOL. Thats like saying if the breaks in your car had a defect to just deal with it. This is a MAJOR safety concern, one that you think Ashley's would have been all to egar to correct. Shameful. Buyers beware their products are trash and they will do nothing to correct problems they created.

We had a wonderful experience at Ashley Furniture thanks to Alma. She assisted my mother and me with choosing a piece of furniture and was incredibly patient, knowledgeable, and kind throughout the entire process. Alma took the time to really listen to our needs, answered all of our questions, and made sure we felt confident in our decision without ever feeling pressured. Her professionalism and genuine care truly stood out. We’re very grateful for her help and would highly recommend asking for Alma if you’re shopping at Ashley Furniture.

Staff was friendly, very professional.We were in and out very quick and no sales pressure

Great customer service and employees are very respectful.

Great sales service and experience. Naomi was a pleasure to work with. I would recommend the store and Naomi as your sales person.

Excellent customer service! Alma and the team were so helpful, knowledgeable, and professional! Will definitely shop at the Ledgewood, NJ Ashley location again!

Alma was a great help and made the process very easy.

I had the best experience at Ashley Furniture with Naomi, unfortunately I had gone through a fire in my apartment which had ruined all my furniture and Naomi was able to help me find all the new items I needed. She was very informed and educated on everything from mattress, sofa, and everything else I needed. Not only was she super educated on all items, it helped build confidence in the items I chose and she did this in the most professional and warm manner. Highly recommend!

Repeat customer. Always a great experience. Javier was very knowledgable and helped us take best advantage of promotions. Financing was quick and easy.

I rarely leave negative reviews (my Google review history reflects this) but the customer service at Ashley HomeStore in Ledgewood, NJ was so consistently terrible that I feel obligated to share my experience. In April, I ordered replacement cushions and casings for my Ashley sofa. Ten months later, I still have not received all of the items. Over this period, I contacted the store dozens of times for updates. I spoke with the same small group of employees each time, and although they repeatedly assured me that they would look into the issue and call me back, they seldom, if ever, followed through. At one point, I was told that all of my items had finally arrived, so I drove an hour round-trip to pick them up. When I returned home, I discovered that one cushion was the wrong size and several casings were missing. When I called to inform the store, the employee seemed more concerned about retrieving the incorrectly issued cushion, which apparently belonged to another customer, than addressing the ongoing issues with my order. She asked me to return it that same day, despite it being late and me preparing to leave for vacation the next morning. She ultimately requested that I meet her in a nearby grocery store parking lot to hand it back. Against my better judgment, I agreed. She ended up running over an hour late, which felt very inconsiderate of my time, knowing that I had other things I needed to do before leaving for vacation the next morning. There were numerous instances of unprofessionalism throughout this process, and I have extensive documentation, including call logs, text messages, and emails, all of which I am willing to share with either the Ledgewood location or Ashley’s corporate office. I have considered requesting a refund, but after investing so much time and effort into what should have been a simple order, I do not have confidence that the refund process would be any smoother. I hope Ashley HomeStore views this review as constructive feedback, and that it serves as a caution to future customers about the service they may encounter at this location. My experience was truly astonishing in the worst way.

Bora was excellent

Bora was great. He was able to point us to directly what we needed and help us get everything squared away with no issues.

Alma was great and super helpful. Listened to all my needs and answered all my questions. Got me in and out with a delivery date in under 30 minutes

Nate was extremely helpful when went

Bora was awesome..!!

The sales lady that assisted was awesome. She took her time and she assisted me on what I wanted and gave her point of views of options as well. The only moment for me where I felt they didnt go the extra mile was that in the beginning they offered a free gift of an expresso machine if I spent 2000.00 and other gifts if I spent 3000.00. Well after it was all said and done and my total was 2,255.00. When I asked so that means I'll be getting an expresso machine management's reply was well you were off by 55.00 because the actual price of the merchandise spent was 1945.00 the rest was delivery and tax charges. At that point I was very displeased and found that at that point dont start start putting stipulations on what you offered that if I spend 2000.00 I will get an expresso machine all the manager did was say well thats corporate not his . Overall the sales lady was awesome.

Bora provided excellent service! Highly recommend

Bora was great! We can’t wait to have our new couch!

The sales associate Erika was very knowledgeable and super helpful in what we were looking for.

Alma was helpful and made shopping for a couch easy.

Nate was very helpful. Took the time to explain everything. Very professional. Very pleased

We had the pleasure of working with Bora during our visit to Ashley. He was very helpful and professional during our trip and assisted us in our sofa purchase. Would highly recommend! Thank you

Alma was great. Greeted us at the door and made sure we left with what we wanted at the price point we wanted. Highly recommend.

Bora was really helpful and gave us all the necessary information!

Nate was a great help to us in finding a dresser and mattress for my daughter. Highly recommend!

Alma was very friendly and knowledgeable about the furniture. She knew right away what furniture would be to our comfort level. It was easy to work with her!

Nate was extremely helpful in describing the various sectional options to us and in facilitating the purchase.

Quality and good prices They all very friendly

I stopped into Ashley to order a couch, showed Nate a picture of what I saw on-line, he showed it to me, answered a few questions, I ordered it, and it’s getting delivered in a few days. Nate was friendly and professional. Quickest furniture purchase I’ve ever made.

Javier was wonderful to work with and answered all of our questions. We’d come back to work with him!

Nate killed it got me the sofa I wanted!!!

Nate helped us find a sectional. Easy to deal with. Answered all our questions quickly. Made the purchase seamless.

Alma was the girl that helped my wife and i today buying a new bed and end tables.she is very professional at what she does ,and very friendly,so stop bye and ask for her.😊

Alma

I had a fantastic experience at Ashley’s!! My sales associate Erica could not have been more wonderful and helpful!! She was super friendly and super helpful! Anytime I contacted her she was always quick to respond and always supportive with any questions I had. I totally recommend the store and Erica 😃

Very knowledgeable regarding the product I was looking for. Had answers for all my questions which were many. Appreciated their honesty. I went to look and ended up buying. To top it off, I dealt with four people and all were respectful and pleasant.

Highly recommend visiting this location for your furniture needs! I was looking for a couch and worked with Bora. He was very helpful, patient, and friendly! The whole process was seamless and we ordered a couch same day. Will be returning in the future!

Alma is friendly and gave us all the options to get the couch we wanted! We appreciated the refuse at the door and 0% interest policies.

Very helpful, great experience

Alma ,she is Great!!!

Erica was a huge help and made the purchase easy and stress free.

Bora was amazing in helping me select my new couch. He was very patient and knowledgeable. Got a great deal with their good sales. Thank you!!

Javier was great to work with. He gave us all the time we needed to select our furniture.

I had an excellent experience buying a sofa from Alma! The communication was clear from the beginning, she was very friendly, and the service was outstanding. I really appreciate their professionalism and kindness—highly recommended!

We came in today looking for a couch. Paige was incredibly helpful and we couldn’t have had a better experience. Will be asking for her anytime we go back to Ashley’s!

We went to Ashley today to look for furniture for our house. We worked with Javier, who was very helpful. We ended up buying a dining room table and he was able to work with us for flexible delivery pending our closing date.

If you see me never leaving my house again, blame the folks at the Ashley Store in Ledgewood. We went in looking for furniture and walked out with a new lifestyle. We bought two recliners and a loveseat, and honestly, the quality is fantastic—especially for the price. But the real miracle? The shopping experience itself. I usually dread furniture shopping because I expect salespeople to hover over me like helicopters. Not here. The staff was super nice, helpful when we needed them, and completely chill when we were just browsing. Zero pressure. If you want great value and furniture that makes it impossible to get up, go here. Ask for the comfy stuff! PS…. The staff found the best deal for us by checking coupons, in-store/online pricing for Black Friday. In-Store Black Friday was $100 less!

We had a great experience working with Naomi. She answered all of our questions, was kind, and helpful without using any high pressure sales tactics. I would recommend everyone to speak with her about any furniture needs. The rest of the team was equally helpful and made our multiple visits simple and enjoyable. Thanks!

Stopped by in the summer to browse as my family was looking for a new sofa for our new home. Alma was super friendly. She gave us the space to browse while also still being there to answer any questions we had and wasn’t on top of us like some other sales reps at other stores we had gone to. We didn’t end up getting the sofa that same day as we needed to double check the measurements & Alma was super understanding (unlike reps at other stores who are usually pushy & have attitude if you don’t buy the item right there the same day). She kept the deal she offered us the next day we came back which we appreciated. We ended up getting not only the sofa but the whole living room setup. Great experience, will stop by in the future for anything else.

Bora was excellent

Wanted to say thank you to Naomi. My husband and I came in last week and she was very helpful. We left and returned yesterday. She was not pushy and didn’t follow us like a hawk like some sales people do. We appreciated her help and knowledge. Thank you!

Very Friendly and customer service. Thank you!!!

Jude was very helpful and efficient!

Great help

Bora was a wonderful sales associate. He was very helpful as well as respectful. Thank you Bora!!

We are so happy with Bora’s service! We were very impressed and walked out with exactly what we needed.

Paige was amazing. I met her one day when browsing and finally came back and found the perfect couch. Go see Paige at Ashely’s. So nice and helpful

Tammy was there to greet us with a friendly smile as soon as we walked in the door. She was incredibly helpful and knowledgeable!

Erica was delightful to work with!

It was great. Quick and easy

Bora did a great job getting us a new couch! Fast and easy exactly what we wanted.

Nate was very helpful and made our shopping experience easy and enjoyable :)

Fantastic staff and manager! Everyone was so helpful, yet not overall aggressive. Very attentive and knowledgeable. I highly recommend visiting this location. Tammy was a gem!

The sales manager helped me by showing me what reclining chairs were available in store. He also assisted me with an online purchase and completed the paperwork promptly. Professional and courteous sales.

Nate found us the perfect set for our living room. Great job, Nate!!

Erica was wonderfu! She was so helpful without being overwhelming! She had all of the answers we needed ready for us without being the salesperson who was lurking around the corners breathing down your neck. Loved doing business with her! She really listened to our needs and responded with great suggestions! Would definitely come back for more furniture.

Fantastic Store, great furniture - really liked the quality. Bora Olkac was very courteous, explained the plans, helped find the right stuff. The experience was exceptional.

Nate was wonderful, helped me understand the newest fabric material Ashley is producing into their furniture! Very knowledgeable and would recommend!

Nate was a great sales person. Definitely recommend him!!

Nate was an amazing sales person. He wasn’t too pushy and after going to multiple stores, he really blew me away. If you go to Ashley ask for Nate!

Nate was awesome!!!! He answered all of our questions from the moment we walked through the door.

Alma was extremely helpful and friendly. She let me browse the furniture on my own and answered any questions I had. It was a great experience and would definitely go back again for any future purchases. Great experience. Ask for Alma. Thanks again Alma, it was a pleasure!

Erica was absolutely fantastic to work with! Very informative with every aspect of the conversation. She made my wife feel very comfortable with purchasing our sectional at Ashley’s. Ask for Erica if you want a great experience! Thank you Erica!

I highly recommend Alma and manager for their exceptional furniture shopping experience. They went above and beyond to help me purchase a living room set sofa recliners and one bedroom furniture. The delivery was prompt, and when a lamp arrived damaged, the manager quickly arranged a replacement. My sincere thanks to them both for their excellent service.

Alma my saleswoman found me what i needed-wanted’ she very good at what she does.

I recently purchased a couch from Ashley Furniture in Ledgewood, New Jersey after shopping around at several stores. The sales representative was fantastic, and the buying process started off great — but everything after that turned into an absolute nightmare. What they failed to disclose was that the delivery option we selected — which was advertised as including full delivery and installation — did NOT include a $300 disassembly fee if the couch did not fit. This was especially frustrating because they deliver to our apartment complex all the time and reassured us that it would fit with no problem. We were never told about this extra charge during the sale. When we called to clarify, we were told that Ashley uses a third-party delivery service and that there was “nothing they could do,” even though their own team told us the opposite at purchase. Every employee we spoke with gave a different answer — one said the couch comes assembled, another said it doesn’t, and another didn’t even know there was a delivery fee at all (they thought it might be a scam!). When I finally went in to speak with management, they offered to “help” by covering half the cost. They gave me a wrong number for a supposed “delivery service,” then told me to come into the store to pay — only to call back an hour later saying that was incorrect information. After hours of phone calls, confusion, and being passed between untrained staff, I told them this would be my last call: either cover the full cost or issue a refund. An hour later, they called again to say the $300 charge would still apply. At that point, I requested a full refund. This entire experience was so much harder than it needed to be. The lack of communication, misinformation, and poor management was unbelievable. It’s clear that no one is properly trained or informed about their own policies and services. Final Verdict: Do not shop here unless you want to be scammed out of your time and money. The sales team may be friendly, but the service, communication, and follow-up are completely unacceptable.

Erica was wonderful! Very helpful and informative. Found furniture that will fit our space perfectly with her knowledge

Nate was fantastic, he was so kind and helpful. He wasn’t like a robot salesman he was relatable and very real. It’s refreshing to see in a salesman

Nate L is terrific. He is very patient and helpful.

Naomi Mondesir was fantastic helped me picked out the perfect couch

I recently had the pleasure of working with Naomi while shopping for a new bedroom set, and I couldn’t be more impressed with her service. From the moment I walked in, she greeted me warmly and took the time to understand exactly what I was looking for. Naomi was extremely knowledgeable about the products, offering great recommendations that matched my style. I will be returning in the future.

Erica was helpful and great with answering all my questions

Mate was knowledgeable and worked well with me while my kids tried out the couches

We were looking for a new recliner and a new couch. We found both at reasonable prices here at Ashley. The entire process was easy and we were in and out in a short amount of time. Everyone in the store was helpful and a pleasure to work with. The delivery process was also excellent.

Nate was awesome to work with. He's so kind, patient, and really helpful. He took the time to answer all my questions, and the whole buying process was easy and chill. I truly appreciate his professionalism and positive attitude. P.S. No pushy salespeople here!

Erica was so helpful and kind!

Bora was great and helped me get a new furniture set for my bedroom!

Nate was great in helping us replace a couch that we bought 2 years ago. Helped us with options to find something comparable.

Erica was a massive help from the second we first connected. She was extremely easy to work with. Would highly recommend using Erica for any purchases from Ashley.

Everyone ask for Dan he is so incredible, personable and he wants to help you. Such a lovely experience with 100% be buying more furniture and asking for him!

Highly recommend

Nate was amazing helping us get our living room set and getting us the best price.

Sales person was very helpful and very informative.

Nate 5 stars. Very helpful and friendly with the service and helping us to purchase our furniture

Nate helped me was great!

Erica was incredibly helpful in finding the perfect couch, rug, and decor for our home. She was patient and took the time to help us choose pieces that matched. I appreciated that she gave us the time to browse without feeling pressured, but was still available to answer any questions when needed. Highly recommend visiting Ashley’s in ledgewood and working with Erica!

Thanks Noami for the excellent customer service!

Cabinet is beautiful, but your delivery process is the worst! I will never buy anything from your store again!

Erica was very helpful with finding us the best price would highly recommend!

Alma was great in helping us find our new sofa and chair/ottoman set for our living room. She was very knowledgeable and did a great job getting us a great price.

Erika was friendly and has a strong customer service

Awesome experience Alma was amazing!!!! They had everything I wanted and more!!!

Great experience at Ashley in Ledgewood. Bryant was super helpful in showing us what was available and going over all options. Kiyona (not sure of spelling, sorry!) was lovely during our checkout process. Everything was easy and quick - will definitely be back.

My wife and I walked in not wanting to buy and ended up buying a great sofa for a great price... Associates Alma and Tammy helped us with the process they were fantastic. Definitely going back to buy more.

Nate assisted me at the Ledgewood location finding the perfect living room furniture with the best deal! He was easy to work with and made the entire process pleasant and simple.

Very helpful Nate and Paige great customer service

Came to Ashley to browse, thinking I was going to face a salesperson trying to make a sale. Dreading it. That was not what I found at all. I met the nicest lady, Alma, who patiently walked with me and showed me everything I was looking for, answer all my questions and put some other options for me that I didn’t even think about. Ended up getting a very nice sectional with even more features for a great price! Highly recommend Alma and everyone in the store. And got 0% financing too! Super easy

Great CS!!

Naomi was very patient and helpful! Explained everything in detail. Go see her!

Great experience while shopping today! Knowledgeable and professional. Just purchased a Sealy King Mattress. Bora did a great job along with the manager!

Naomi was exceptionally helpful in assisting me with selecting a sofa. I had difficulty making a decision, but she remained patient and accommodating throughout the process. She provided honest opinions without being pushy or overly sales-driven, and was flexible as I reconsidered my choices. Her professionalism left me feeling very confident with purchase !! Thank you!

Alma was so kind and helpful!

Very friendly service. Fair prices and flexibility. I appreciate their honesty and accommodation to customer service.

Great experience buying furniture for my house Javier was a great salesman and very helpful.

Nate helped us at the Roxbury location and was incredibly helpful. He was friendly, patient, and very knowledgeable about the store’s collection and warranty. Nate went above and beyond to help us secure the best deal possible. We highly recommend this store to anyone looking to refurnish their home. 10++++

Bora our sale man was great very helpful and professional

I recommend this place a hundred percent, Alma helped us with this process and choosing our furniture for our forever home. Thank you Alma, for helping us.

Erica was great! I came in with very specific requirements! She was efficient and knowledgeable! No time wasted! THANK YOU! 🙏

Nate was amazing he helped us buy our first couch for our new home

Nate greeted us at the door and helped us all the way through to purchase. We couldn’t be happier!

Naomi was very helpful. Fast, professional and got what we wanted

Damonn was very knowledgeable and helpful. He guided us in our purchase but we never felt pressured. I would highly recommend him. He is a pleasure to work with!

Nate was Super friendly and helpful

Nate was great to work with! We found wonderful couches and will be back for our next purchase.

Jude was fantastic and went up and above the expected service! We felt very comfortable and will be back for more furniture!

Alma was fantastic! If you’re looking for furniture, I highly recommend her. I had a great experience and would gladly go again.

Alma was beyond helpful and helped us pick out a bedroom set and living room furniture! Will definitely go back for furniture needs in the future.

Naomi and Paige were very helpful

I enjoyed working with Javier in the Ledgewood, NJ store and purchased a beautiful sofa. Unfortunately, after I paid, I reviewed the purchase order and was overcharged by $448.00. This led to a refund having to be issued. The store manager was very helpful and I did receive the credit back on my card. I am waiting for delivery of the sofa which is scheduled in 2 weeks.

We recently spent time shopping for a new couch and a new bedroom set for our daughter. Alma was extremely friendly, very knowledgeable and very kind. We would highly recommend shopping with Alma at Ashley’s for your furniture needs. 😊

We returned to Ashley for some living room furniture. We had a great experience with Naomi who had a knack for providing information while letting us test and experience furniture without being on top of us. She was professional and kind throughout the process.

Beautiful furnitures and wonderful sales representatives. I love my beautiful and comfortable pillow. I thank you Mr. Bora Olkac, Ms. Naomi and Ms. Paige... God bless you All. Your family including.

Nate was awesome today! I purchased a beautiful dining set and it will be great for my family.

Nate was excellent and a pleasure to work with. Thank you for your time and patience.

Bora was absolutely great to us! He went out of his way every step of the way. Took the extra time to snap pics of inventory online to help us choose a piece. He walked throughout the whole store to find us a coffee table. He was very personable!

Wonderful and helpful staff. Nates help was tremendous and very patient. Thanks again.

Had a wonderful experience working with Kiana. Quick and easy purchase is always welcome.

Erica was extremely helpful! Helped me get the best deal and was very knowledgeable!

Naomi was very knowledgeable and helpful with product my wife and I was looking for bedroom set with mattress. Definitely a one stop shop. Highly recommend

Excellent service.

We had a wonderful experience here! Naomi helped us out and was so helpful and attentive to what we were looking for! Highly recommend!

Alma was super helpful in assisting us with our needs. She was pleasant and showed us other options similar to what we needed.

I always go to Erica for my furniture sales at Ashley and shes amazing. However, Erica was off today and Alma helped me and she was also amazing! I have had great experiences at Ashley's in Ledgewood, so far!

Erica was absolutely AH-MAZE-ING. Extremely helpful with everything thank you!

Alma was outstanding sale rep! She took the time to measure out each of the couches she showed me, was so friendly, knowledgeable, patient!

Erica was very helpful and friendly. Showed us a few options and then helped us place an order for something that wasn’t in store.

This entire team at Ashely Furniture were great. Erica was very knowledgeable and super helpful from beginning to end. Thank you to everyone who assisted with our purchase!

Bora olkac was so helpful

Our salesperson Naomi was outstanding throughout the entire process. She was friendly, informative, never pushy, made us feel comfortable and has a very pleasant personality.

Love the chair that I purchased. The customer service in the store was amazing! I appreciated Ashley’s follow-up as the delivery (from a different company) took awhile. I can’t wait to order my next piece of furniture. Thank you so much!

Alma and Paige were fantastic. Very helpful through the entire process.

Javier was great!

Nate was fantastic. Patient and helpful. Ask for Nate if you go there. Highly recommend him!

Nate was very caring, patient and uknowledgeable. I would definitely recommend him to anyone interested in furniture.

Nate was very helpful and did everything he could to make my experience wonderful. I would recommend him to anyone looking for furniture

Got a new bedframe here, Nate helped me had a good experience

Nate was great!

Nice people and amazing furnitures

My sister-in law, Judy and I were extremely pleased working with Erica! She was professional, knowledgeable and very friendly as well as knowing her way around the showroom which made shopping easier and more enjoyable. I’m addition, she went out of her way to give us the best possible price on our purchase. I would highly recommend Erica when shopping at Ashley furniture!

Erica was great, very helpful.

Bora was wonderful! Asked questions about what we were looking for and provided all of the necessary information to make our decision. We left with a beautiful living room set!

we had such a positive experience once again at ashley’s! we love the decor and alma was very helpful and had a positive attitude while helping my mother in law and i find couches and a fire pit that matched our new couches which was successful! thank you alma !!

Our experience was great. We had Naomi as our sales person and she was wonderful!

ASHLEY (461 NJ-10, Ledgewood, NJ 07852) - Great shopping experience and support from Erica Murphy (Sales Associate). She assisted us with our purchase on 8/30/25 and helped us get the best deal for our daughter's new bedroom furniture set. I recommend shopping at this Ashley location and working with Erica to complete your home furnishing needs!

The actual shopping experience was good - attentive helpful staff. We paid and set a shipping date, we were pleased to learn our delivery going to arrive the next week. The very same night after purchase, we were informed that our shipping date was pushed by two weeks. It remains to be seen if we will receive it on the new date, but it felt very bait and switchy that the shipping date was changed right after we paid.

We had a wonderful experience at Ashley Furniture in Ledgewood. The store had a great selection, and Naomi, our sales person, made the whole process easy and enjoyable. She was friendly, knowledgeable, and truly listened to what we were looking for. Thanks to her help, we found exactly what we wanted. Highly recommend!

Poor customer service they jumped when when I entered the store they had nothing in my price range and wanted to charge me double for a mattress I found at Mattress firm buyer beware

Nate was a pleasure to work with!

I had a great experience dealing with Alma. She was very helpful and informative in making my purchase. I will seal her out for my next furniture purchase!

Worked with Erica and she helped us find the perfect sectional and take advantage of ongoing specials!

Javier-excent

Erica is an excellent sales person. Very helpful and professional. She listens well to what the customer wants and needs. A pleasant experience allover. Other staff were also friendly and professional as well.

Alma and her fellow associates in the Ashley Ledgwood store had been great to help us in demonstrating and explaining about the workings of the furnitures we tried out and made us comfortable. In the end Alma gave us a good discount over and above the usual Labor Day savings, working hard in negotiating with the store manager. Later, she always kept in touch about the delivery options and gave us updates all the time.

I had a bad experience with another furniture chain & when I walked into the Ashley Furniture Store in Ledgewood, I was greeted with kindness & professionalism. That same level of enthusiasm stayed throughout my whole visit. My couch was delivered on time and I couldn't be happier. JUDE WAS THE BEST & SO WAS THE STORE MANAGER!!!!! Thank you!

Excellent experience

Nate from Ashley Furniture was extremely helpful! He was friendly and helped me find a perfect dresser in less than 20 minutes!

Erica - thanks for your help!

Javier was super helpful - took the time to explain all of the different mattresses and made our decision that much easier! Highly recommend seeing Javier for all of your furniture needs.

I cannot say enough good things about my experience! From the moment we walked in, from start to finish we had an incredible experience with our sales woman Erica Murphy, she was knowledgeable, friendly and professional, patient, and incredibly helpful throughout the entire process. She took the time to thoroughly answer all of our questions and ensured I felt confident in our decision. I highly recommend working with her.

Jude located at the ledgewood Ashley furniture made buying a couch for my new home very easy. He was extremely kind from the moment I walked in, very patient and thorough the entire process. Highly recommend using him as your salesman

Erica was awesome and hooked us up with AWESOME deals. If you're in the market, definitely ask for her. Super kind, and helpful!

Dan was amazing helping us pick a gorgeous new sectional for our living room. He was so patient and kind while I had to look at 1000000+ options.

Alma and Bora were extremely attentive and helpful during the process. We were planning on purchasing a set from another store but they changed our minds. I strongly recommend asking for them!

Nate was extremely helpful! We were able to get exactly what we wanted at a price that was comfortable to us. Great service and very quick! We’re excited for our new couch.

Javier went above and beyond and guiding us through selection of furniture for the whole house along with measurements. He got us best deals from the ledgewood store!

Naomi helped us with buying a mattress. She was very patient and understanding. Thank you, Naomi!

Alma at Ashley Homestore was great. She helped us purchase a sleeper sofa. She was not high pressure but very knowledgeable. Thank you, Alma.

Dan was great since the moment we walked in he was very attentive. We were shopping for a new sofa and he helped us find the perfect one that was within our budget.

Quality furniture and kind salespeople. Thank you ALMA for helping us find a couch! Alma was very friendly. 5 stars

Naomi was very helpful and explained everything we needed to know.

Javier Was very helpful and gave us the best customer service in the area. When looking for your home furniture go see Javier at Ashleys

Alma was amazing and super helpful. She heard what we were looking for and picked out the right couch set for us.

Got a tempur pedic mattress and Naomi and Jerry gave us an amazing deal. They both give a superb customer service. Will for sure come back again for future purchase.

Nate assisted my wife and I and was a terrific young man to work with. He was very personable, friendly, knowledgeable and made our shopping experience easy and enjoyable. Absolutely deserved a 5 star rating. Thanks Nate!

The people who work there are nice enough, but definitely just want to make money. We didn’t realize until after we purchased furniture that it was much cheaper from other retailers. Ashely claims to price match but they refuse and give excuse after excuse to not do so. Definitely shop around before buying here!!

Thanks you Jude for you attention ! Great

Had a great experience purchasing a couch, Erica was so amazing and helpful!

Nate was very helpful

Excellent service and Alma was very helpful!

Alma has helped tremendously

Elma was truly wonderful and spent so much time with me and I just bought myself a beautiful bedroom set and there was no pressure and she is an amazing person in salesperson. Thank you for your kindness

Erica was a wonderful representative in the store today. Professional, knowledgeable and so pleasant to work with. Highly recommend.

I had a fantastic experience at Ashley’s Furniture thanks to Erica. She was patient, attentive, and really took the time to understand what I was looking for in a couch. She walked me through all the options without ever making me feel rushed or pressured, and her recommendations were spot-on. With her help, I found the perfect couch that fits my space and style perfectly. Erica made the entire process stress-free and enjoyable—I couldn’t be happier with my purchase. Highly recommend asking for her if you’re shopping here!

Alma was great! Lovely balance of helpful and supportive!

Erica was awesome. Very sweet and patient

Naomi made the process of finding the perfect dining set super easy and stress free. At no point did we feel pressured to purchase, but rather, supported through the process.

Javier Mendoza was wonderful and went through everything very thoroughly to make sure we walked away with exactly what we wanted! 5 stars for his service!!!!

Great working with Naomi. Patient and she was able to help us with our couch selection!

We visited the store on Friday and had a great experience, Alma was fantastic!

Sales associate was very informative Naomi

Javier was a great help. He was knowledgeable and super friendly.

Alma was a huge help to us! She provided great insight and guidance as we shopped the store and worked with us to make the process quick and seamless once we picked out a table we liked. Thank you Alma!

I have never experienced such a disappointing and stressful process with a company, especially after spending over $8,200 on furniture. When I made my purchase, I provided my move-in date upfront and was assured that delivery on that date would not be an issue. Fast forward to now—just two days before the scheduled delivery—I was suddenly informed that the delivery would be the day before my requested date. To make matters worse, I then learned the delivery company doesn’t even deliver to my area on Saturdays, leaving me with no option. After hours on the phone trying to fix a mistake that was entirely theirs, I was forced to pay $1,000 out of pocket to change my lease sign-in date, because otherwise my kids would have been sleeping on the floor for nearly a week until the next available delivery. Adding insult to injury, the COI (Certificate of Insurance) I had specifically requested 48 hours in advance—something required by my complex—was never sent. After asking the delivery company directly, I was told the form (which I had already corrected three separate times with my sales rep, Naomi) was never even submitted to them. When I finally escalated the issue to a manager on site, I was told that I wouldn’t be compensated for the full out-of-pocket cost I incurred, but maybe given something. This is completely unacceptable. I lost $1,000 due to their mistake, along with an entire day of work that should have never been missed. This entire experience has been beyond frustrating. For the amount of money I spent, I expected professionalism, communication, and accountability—none of which were delivered. I would strongly caution anyone considering purchasing from this company to think twice.

Stay away from this business. I have purchased multiple items from this location, and while my issue is not with this specific location, as a company Ashley is not a trustworthy place. For reference, I purchased a table in 2023 that came with the 5 year protection plan. Unfortunately, my table was damaged but it was quickly approved for a replacement by the insurance company. That’s where the trouble began. I received exactly ONE call from Ashley about a delivery. In that call, they said I would be sent (emailed) a link to make a payment (you pay for delivery on insurance replacements), but that link never came. I did not notice for a couple of months, and by that point the “purchase order was closed due to non-responsiveness” despite never being emailed. At this point it’s almost been a year, and I’ve called so many times to check in and customer service couldn’t be less helpful. This week, I finally found out what happened - Ashley did not have my correct email address. They told me the address the emails were sent to and it was not mine. It was off by a letter. Note that this email was populated by Ashley. It was not something I registered myself. The sales rep wrote it sloppily on the invoice. I still have it. Do you know what Ashley customer service told me (in so many words) despite this information? To kick rocks. There’s nothing they can do. You’d thing they’d reach out, call, leave voicemails if there were issues, but nope. I called the insurance company and Ashley multiple times since this began and only this week did I receive answers after calling 3 times and asking to speak to an escalation team or supervisor. I even proactively called multiple times asking if they had my information correct! In January, I actually got them to correct my email! I have called so many times and it’s such a shame I am now being told what happened and there is nothing they are willing to do. So here I am, a customer, that did nothing wrong, forced to live with a damaged table that I paid insurance on and have an approved replacement claim. The number of times I even needed to call to get this information was also unacceptable. Ashley admitted to having my email wrong, but according to them it’s still my fault I didn’t reply. Good companies treat customers fairly. This is not a good company. I also called the store as a last resort and shocker, they never called back. Ironic.

Javier was extremely helpful with my search and purchase of a complete bedroom set.

Erica is amazing! Will be back again.

Alma was amazing…got everything I needed and more!!! Great service as al says!!

Thank you Alma for such a wonderful experience at Ashley’s furniture! Highly recommend checking them out!

Javier was incredibly helpful and efficient. We are quite happy

Found a sofa and Naomi was vey helpful and informed on the product. Everyone was nice that worked there.

Javier was great to work with and very helpful. Highly recommend.

Erica was absolutely amazing. She was able to pull all the strings she can to help us in getting the couch we wanted. She has gone above and beyond. We will come back just for you.

I came to Ashley Furniture in Ledgewood NJ just to browse and left with exactly what I wanted and for an even better deal than I could have asked for. I walked into Erica and told her what I was thinking about, she hit the head on the nail. Great bubbly personality and she definitely made the experience stress free.

The staff was polite, knowledgeable, and gave us the time and attention needed to find us the furniture that we were looking for. The transaction and paperwork was processed in a timely manner.

Naomi was wonderful and so patient with me. Did not feel pressured to buy anything and in the end helped me make the best decision for me.

Was told we would have to couch within two weeks. They delayed it for three weeks, called us three days before delivery and said that the part wasn’t in stock, then I called customer service and they wouldn’t do anything because they don’t tell you about their “12 weeks contract” they make you sign and the lady was extremely rude from home office. I want a refund and I will go take my business elsewhere. What a terrible experience especially when “escalation” department just kept talking over me.

Javier Was great to work with. He never tried to push a sale on us and was very knowledgeable on everything in the store. Thank you!

Working with Javier was great. Professional and courteous.

We had such a great experience working with Alma at Ashley Furniture! She was incredibly attentive to what we were looking for, kind, and patient throughout the process. Allowed us space to talk between ourselves. On top of that, she has such a fun personality, which made our shopping experience extra enjoyable! Alma went above and beyond to help us get the perfect bedroom set at a great price. If you’re shopping for furniture, I highly recommend asking for Alma. You’ll be in excellent hands!

Alma was wonderful! We had an idea of what we wanted and she helped us pick out our dream living room! She was friendly and knowledgeable, thank you Alma!!

The worst retail experience I have every had. The store doesn't stand behind there products. I have been dealing with the succasunna location for a year now. From the time of purchase to now. I have a defective sofa recliner the store will not do anything to make this purchase better. The frame is defective and now I am stuck with two sofa recliners $4000 later the extended warranty doesn't cover even though I paid an extra $500 for. The store is not interested in replacing thAshley's. Do yourself a favor Check out Bob's discount, Suburban Furniture and Raymour & Flanagan instead of Ashley's Furniture.

Erica was very helpful and patient

Alma was very nice and helpful to find my pet friendly couch. Thanks

(Translated by Google) Excellent service! (Original) Excelent service !

Erica was awesome and got us a great deal!

We were greeted immediately upon entering, and allowed to browse freely without being hounded. Looking for a new sofa and not expecting a sale but was pleasantly surprised! Salesperson Erica was friendly and knowledgeable. She helped us through the sale and gave us a contact for removal of our old sofa. Delivery was expected in a couple of weeks, but was pleasantly surprised when the sofa we wanted was in stock and delivery was quoted at one week (we live in a location a bit out of the way). Overall very pleased - shopped there before and will do so again when the need arises.

Erica! She was amazing! Helped us in every way. She was fast and very knowledgeable! We will be returning to purchase additional items!

Thank you, Alma for being so friendly and attentive!

Went in knew what we wanted salesman was polite and helpful it was a pleasure dealing with the whole staff

Naomi was super helpful and patient, great experience with the whole staff!

Alma was extremely helpful and was able to get me in and out so quick

Erica was super sweet and helpful! She gave me really good suggestions without it feeling pushy.

Great customer service, very helpful, kind, knowledgable

Xavier was very helpful and explain all combination and prices. Came back on VIP day and purchased the sofa

Erica from the Ledgewood store awesome. She was sure to give us the best price!

Alma was very helpful. She helped us find exactly what we came into the store to find. She even took a table apart to demonstrate how the leaf worked on the dinning room table. It was a pleasant experience for our family.

Erica was great, she helped me find what I was looking for and made the process easy. I recommend the ledgewood location

Excellent customer service

Erica was great and helpful throughout the entire process!

Great experience

The furniture is beautiful and of such high quality. The delivery team was very timely and extremely polite. Great experience!

I bought a recliner that I found on the Ashley website. I knew it would be better to have a Sales Person working with me. It was a pleasure to work with Erica, as she was knowledgeable and efficient. Erica took care of me from start to finish. The process was very easy. The delivery guys were great. I got my recliner inside the window they predicted, and they assembled the chair as well. The quality of the chair is great. Very comfortable. Thank you Erica!

Alma was great. Very patient, understanding, and knowledgeable

Erica

Thankyou Jude for helping us !! Great customer service:)

Erica was absolutely amazing she was absolutely helpful and so kind.

Erica was amazing!! So helpful and would love to work with her again! Great experience

Had the couch we wanted and the discounts from the Holiday Saie. Erica was very professional and accommodating to all our requests.

Alma was warm and kind from start to finish. It was such a pleasant shopping experience, and there’s no doubt I made the right decision. I’m truly grateful to Alma and will definitely come back to her when I shop for a bedroom set next time.

Alma was excellent she took her time to show us around and help us with our furniture needs. Highly recommended

Erica was great! She helped me find exactly what I was looking for and quickly.

Erika was very professional, informative and provided excellent customer service.

Jude was professional & all around a great associate to work with! He helped us with our new sectional purchase & made the whole process smooth & easy!

Alma was FANTASTIC. She gave us the information on all of the great deals they had going on, and then gave us the privacy to look around without hovering (my least favorite part of furniture shopping). She was available for all of our questions and was so helpful.

Alma was fantastic. We went in looking for one couch, and with her help we ended up buying two.

We found everything we needed and Naomi was amazing. She was so helpful and directed us to the perfect pieces for our new home.

Erica was amazing! She helped us so much with finding the right recliner for our very specific needs. Would definitely recommend her

Erica was absolutely amazing. So kind and helpful and genuine. Thank you for making our day!!

Erica from Ashley is the best. We had to come back and again she helped us with bedroom furniture. Keep up the great work Erica.

Erica C. Was absolutely attentive and lovely. We went into Ashley’s to try out a new mattress but she made the experience so easy that we decided to purchase it on the spot. She knows her products and client care is great def recommend her!

Great service Alma was very helpful and sweet. Showed us different options and what was the best quality of furniture for our pets!!

Erica was great, super helpful and welcoming!

Erica was amazing

Buyers be aware of the protection plan: it’s a scam. Last year, we purchased a 2k dining set with chairs and spent $200 on the 5 year protection, however the scratches on the table will not be cover due to the reason that it’s not reported within 30 days of the incident happened. Also, they only cover “one-time occurrence” damage. It’s a scam. Save your money and get furniture somewhere else. Highly disappointed.

(Translated by Google) It was a great experience shopping at Ashley. Everyone was very professional in their customer service. Especially Javier Mendoza, who provided very pleasant service throughout my purchase. Congratulations to the staff. I recommend it. (Original) Una gran experiencia comprar en Ashley. Todos muy profesionales en atender al cliente. Especialmente Javier Mendoza quien tuvo un trato muy agradable durante mi compra. Felicitaciones por el personal que tienen. Lo recomiendo.

Alma was very helpful and patient.

Erica was great! Very informative, wasn’t pushy at all, and tolerated my rambunctious toddler. Would definitely buy here again

I had purchased an item and the wrong item was delivered. I had come to the store on three separate occasions to no avail. Once Paige got involved she took care of the situation expeditiously and made all things right in the world. And of course she made my wife happy which also makes me happy! She is very knowledgeable in her job and took care of the situation expertly!!! Thank you Paige

Excellent assistance, from Erica, with the furniture I needed! I was in and out in a short time and am very happy with my purchases!

Be VERY careful buying an expensive couch from this store. Ashley’s associate and manager hyped up the “protection plan” so much and convinced us to buy a more expensive couch ( we have 2 kids ). The associate claimed that they would come out whenever we needed to clean any stains. NOT TRUE!! The protection plan company will not approve my claims and they will NOT come clean the stains on my couch. The people from the protection plan company basically called me a liar saying that I didn’t have any stains on my couch when I clearly do in the pictures I sent. Also - they only spot clean. And they do not do “smell removal”of stains. Another lie we were told inside the store. An entire couch cleaning you have to pay out of pocket, something else that was NOT explained to us! I am extremely disappointed and angry that I was tricked into buying the more expensive couch!!! Then when I tried calling the store it takes you to a calling center and the girl would not put me through to the store, claiming that the manager and associate who sold me the couch were not in the office and I had to call back later. She would not take a message for me.

Jude was with us from the moment we walked through the door and answered all of our questions. Great salesman and a great help.

Naiomi did a wonderful job with her knowledge & patience on all the Ashley items . Great customer service !

Naomi was incredibly patient, knowledgeable and kind. She helped us find what we were looking for and with a smile.

Erica was super helpful and showed us similiar furniture if our desired items were not on display. She was very informative and answered any questions we had.

Great customer service. Gurus to Erica, she was awesome and very knowledgeable

Erica was amazing. Extremely helpful

Brian (BW) was phenomenal in helping us find our new furniture. Would buy from again!

Jude and Javier were great. Didn’t purchase but were very helpful

Great sofa selection and mattress room ! Looking for furniture for my dogs JAVIER was awesome and has a lot of knowledge on mattresses and furniture

Javier was extremely helpful… thank you

Naomi was awesome. Highly recommend getting her as your sales representative.

Naomi

We shopped all the local furniture stores and ended up coming back to Ashley as they had the best selection and best value. The sales woman we worked with, Erika was very helpful, knowledgeable and not pushy. She was able to work with us to match prices.

Erica was great! She took her time and had so much patience with our indecisiveness.

5 star service. Javier helped me find everything I needed. From helping me find the best option for my budget, to the delivery date. I highly recommend.

Naomi was extremely patient with me during my very long decision-making process when I shopped for living room furniture. She was very knowledgeable regarding the furniture and store/delivery policies. She was also very friendly, as was Jerry the manager, and the rest of the staff. Pleasant shopping experience. 😊

Jude and the manager Jerry were very helpful with my purchase needs. Thanks again for all your help!

Javier was the man. Sold us a king size bed and couches at a great price no hassle and very informative. Will be back.

Erica was great very professional!!!

Thank you to Jude for a great furniture buying experience! Quick and easy!

Jude was very kind and helpful, helped perfectly to help us order our couch

Sales person Naomi really great.👍

Erica was wonderful!! Very helpful and knowledgeable. We will definitely seek her assistance on future purchases.

Naomi was very helpful in every way possible and when you walk into Ashley furniture in Ledgewood, nj you should ask for her!!!! The greatest customer service you can ask for !

We had fun shopping with Erica today. She was very helpful.

Jude was awesome! I highly recommend stopping in!

Bolu was amazing and was able to get us a couch on sale. He was able to experience less stressful and able to pick out a sofa and schedule delivery for less than a week. The store manager was also very amazing and just the atmosphere was very casual

Érica was a wonderful sales person. Friendly, knowledgeable, patient and not pushy! A pleasure to work with her. Susan

Found a really nice dresser here. The retail associate Javier was extremely helpful and accommodating, made the process easy and helped me find what I need.

We had a great experience working with Erica, even when we came back a few days later she still remembered us and was just as helpful as the first visit.

Erica was great!!

Erica was fantastic very well spoken and kind. She helped me pick out exactly what I was looking for and was very patient. If you are looking for the place to go it would be to Ashley furniture and see Erica!

(Translated by Google) Xavier (Original) Javier

Jude was helpful

Javier and Ron made this purchase amazing. Got my new mattress and table and they made it such an easy process

Alma is wonderful she was very patient made shopping alot easier thankyou Alma

Erica was super friendly and helpful when we bought our new coffee table! Thank you, Erica!

Javier was so helpful and patient with us while we were working to find a couch that was perfect for us. He helped negotiate the best price and we couldn’t recommend anyone more than Javier and the team at Ashley to find your new couch.

Erica was great. Very helpful.

The sales reps are no help what so ever, you walk in and they are all on their phones. It felt like more of a rip off than it did as if I was saving any more on a sale they were having. I would not recommend

Very helpful and patient

Jude was great getting our sale taken care of.

Ana, thank you so much for a Great Service. Friendly and respectful service.

Quality customer service.

Had a great experience at Ashley. Dan was great help.

Naomi was beyond patient & helpful in assisting us picking out just the right table & chairs. Looking forward to dealing with her again in the future!

So sweet, she made it so easy!!

Visited the Ashley Store in Ledgewood for 2 mattresses with the box spring. Naomi was the salesperson who worked with us. The experience was very pleasant. Naomi was knowledgeable and very helpful. She made the experience seamless and smooth.

Blu was awesome,,,, sincere and very knowledgeable. kiana was extremely helpful!

Javier was the BEST!!! So kind and professional. Answered all my questions immediately!! I will recommend this Ashley furniture to everyone. Thank you again Javier. Page was also wonderful. All my needs were met!!

Ask for Naomi she was great to work with.

If you need new furniture, ask for Naomi at Ashley Homestore Ledgewood. She was so friendly, made sure we had all the information on each item, and ensured we got the best price on everything. She’s the best!

Javier good services !!

Profession and super knowledgeable!

Erica was so helpful, thanks

(Translated by Google) Alma, thank you because the service was very good and excellent. (Original) Alma gracias xq el servicio muy bien excelente

Erica was great!! Thank you for all your help!

Our sales associate Bolu was amazing! He was very kind, patient and knowledgeable. We will definitely be coming back!

I recently had the pleasure of working with Javier at Ashley Furniture, and I can’t say enough good things about the experience. From the moment I walked in, Javier was attentive, knowledgeable, and incredibly patient. He took the time to understand exactly what I was looking for, answered all my questions without any pressure, and offered helpful suggestions that really made a difference in my final decision. His professionalism and genuine care made the entire process smooth and enjoyable. If you’re shopping at Ashley, ask for Javier—you won’t be disappointed!

Alma was great!

Erica was great! I highly recommend! The entire staff was very helpful!

Javier at the Ledgewood Ashley store was the best! He listened and was patient with our children while we shopped for a couch. He is not pushy and very attentive to our needs. Highly recommend visiting for your home needs!

Erica was absolutely amazing!

Alma did a great job with addressing my bedroom furniture needs

2 excellent couches, new technology with custome recliners, massage chairs with heaters! Erica was a great help getting us all set up!

Anna made our shopping for a new couch quick and easy! She was very knowledgeable and never made us feel pressured.

Naomi was very attentive and resourceful! Helped us find the perfect fit for our living room!

Erica was super helpful and patient with my sectional purchase!

Sales person Javier was a pleasure to work with and was a great representative of the Ashely store.

Representative Javier was extremely helpful and a pleasure to have as the sales person working with us.

Bolu was the one who helped us, he was amazing. He helped us find what we need, and was very kind throughout the whole thing!

Worked with Bolu, he was a great help. Recommend looking for him when you go to this store.

"Exceptional service from Naomi at the Ledgewood Ashley store! She went above and beyond to help my wife and me find the perfect furniture for our home. Naomi's knowledge, patience, and friendly demeanor made the shopping experience truly enjoyable. Highly recommend her expertise and dedication!"

Alma was amazing to work with. She knew exactly what I wanted and really took the time in helping me find the best mattress and furniture. Thank you!

Erica. Was awesome informative and gave great info

Naomi was awesome to deal

Alma was amazing during our whole process at the store! Very patient and kind she helped with every step of the process!!! Great sales associate

Alma she’s the best

Javier: I enjoyed working with Javier. He understood exactly what I wanted. He was friendly and very helpful. A pleasure to work with.

Great experience with Javier! He helped us with all our questions, had lots of patience with us picking and choosing the right fit for our home. He even went as far as mapping out dimensions for us to plan the furniture in our home.

Fast service.

Javier was super helpful and efficient. Was able to put together the exact set I was looking for and beat the online price. Def recommended.

Naomi was very helpful and helped my girlfriend and I secure a terrific sectional!

(Translated by Google) Excellent service! (Original) Excelent service!

Alma was very nice and helpful.

I went to Ashley Furniture looking for a storage bench. The saleswoman, Naomi, was terrific. She showed me a piece that was perfect for what I needed. Without her help I never would've noticed it. Naomi was easygoing and I would highly recommend her and Ashley Furniture to anyone that doesn't want to be high pressured into a choice or purchase.

Very good, alma is awesome

I had the most incredible and easy experience today! I purchased a couch with no hassle and a great discount added from Memorial Day! Javier helped me and was the greatest help. He was extremely kind and knew exactly what I needed. Can’t wait to go back there again soon and to ask for him as well!

Javier was the best! Very informative and patient with a first time buyer!!

Alma was lovely and very helpful!!

Alma and Jerry were very helpful . They made everything nice and smooth . Thank you guys

erica - very helpful and helped me with a whole new bedroom set + mattress

Naomi was a great help, very patient with all our requests and changes and very informative

Alma was super helpful and sweet, would love to have her help us again! Sold us a chest dresser, bedside table, and a mirror!

I had an amazing experience at the Ashley‘s in Ledgewood, New Jersey. My sales person Naomi was the greatest. I recommend her to all.

Good customer service and very welcoming

Erica was an angel! We stopped by Ashley to shop for mattresses. She was so kind, knowledgeable and patient. Thank you Erica + Ashley!!!

Erica wasn't pushy and super helpful.

Great experience today buying a sectional couch from Bolu! Knowledgeable and extremely helpful in planning our layout- thank you!

Erica was great! We loved her and she helped us out so much. Thank you Erica! Ally and AJ <3

Erica was super helpful and friendly and worked with us to get a great deal and discounts!

Javier was helpful, but also let us browse. Just perfect. Update to 3 stars, couch configuration is not as discussed and confirmed verbally. I will update again when resolved.

Naomi was great to work with.. lots of furniture in store to choose from & competitive prices.. UPDATE: unfortunately Ashley wasn't able to deliver as quickly as needed, so we need to make other temporary arrangements (but keeping the order, as it's needed).. and also - buyer beware... we noticed afterwards that we were charged an additional fee ($169) for a warranty on our furniture.. this was never discussed during the purchase, and we never would have agreed to it... it can be refunded (and we intend to do so), but unfortunately, we have to travel back to the store to have it done.. just check sales receipts pretty carefully prior to leaving store so this doesn't happen to you!

Alma was very helpful and took time to move with us to explain everything. She tried her best to give us the best prices.

Shout to to Erica for a wonderful experience

Naomi was outstanding. Very helpful and knowledgeable! Thank you so much for great discounts.

Alma was helpful from the beginning and worked with us on the different items we needed. Customer service all around was great.

Erica was extremely helpful! We came back for the second day in a row after going to a few other furniture stores because she was so great and helpful! Definitely recommend asking for her and going to Ashley’s

Alma was excellent. She was extremely helpful, knowledgeable and friendly. We had an issue with the delivery address, And Alma was Quick to action to ensure that our delivery happened on schedule and to the right place.

Alma was extremely helpful when selecting my new furniture

We had Kiana help us check out today at Ashley’s! She was the sweetest and made our experience extremely personalized! I definitely recommend going over to Ashley’s and buying, they have a great selection and everyone was very helpful!

Alma was lovely, helpful & not pushy. Great experience.

Erica is awesome

B.W. Is the best!!

Excellent helpful service

Erica was absolutely fantastic! Great customer service and very patient!!! Loved her!

Alma was amazing! She found a great sofa quickly and at a good price. Her follow up was excellent!

Alma was very friendly and super helpful! She gave us an awesome deal and was very knowledgeable and informative. We also spoke with Naomi was also fabulous. Nice to talk to and was not pushy at all but still was there when we had questions! Can’t wait for our new couch to arrive!

Super helpful- Alma was wonderful! Thank you!

Javier gave us exceptional service

Erica was very friendly and quick to get us a price and set to go!

Very helpful and nice

Javier was a great help. Worked closely with us to make sure we got what we wanted. Great team and service.

We bought our kitchen table here and Erica did her best to get us the table we needed. He was very focused and helpful. He is very professional and understood us very well. We'll come to her for anything we need. THANK YOU, ERICA!!🩷🩷🩷

Naomi was very accommodating and helpful without being pushy.

Erica was very helpful, friendly, and attentive. She was quick to find a sofa that met my criteria and made the whole shopping experience seamless. Great customer service and would definitely recommend her!

Great 👍🏽 Javier did a great helping my husband and I with our living room set

Erica was super helpful and explained everything to me in great length about the process. She helped me pick out my bedroom set and furnish my living room as well and I originally came in for pieces to add to my dining room! I am going to recommend her to my friends! Thanks Erica!

Unfortunately didn't have the best experience with the third party delivery company but the staff at the Ledgewood store has been so AMAZING. Bolu is very professional, helpful and compassionate. Every person we encountered in person and at the store has been nothing short of extraordinary. Truly could not have asked for a better shopping/sales experience.

We walked into Ashley’s and were greeted by Alma she was very helpful in helping us find a beautiful mattress and platform. Alma and the manager were so helpful. They both worked to give us the best possible price. Because of the excellent customer experience we purchased the mattress and adjustable platform. Hats off to Ashley!

My husband and I had a wonderful experience with Alma as our salesperson. We are extremely happy with our purchase. Can't wait for delivery❤️

Excellent service! Naomi was so personable and helped us find the perfect kitchen table. She was a pleasure to work with!

(Translated by Google) Today we were with Mr. Javier, excellent service, very attentive and kind with us, thanks to him we took our set of rooms 💪 (Original) Hoy estuvimos con él señor Javier excelente servicio muy atento y amable con nosotros gracias a él nos llevamos nuestro juego de salas 💪

Naomi was very knowledgeable, made our buying process seamless, and was so kind. Overall we had an awesome experience. Thank you!

Very nice sales girl Erica . Fast and honest

Erica was a sweet heart and very helpful.

Salesman Bryant was Very professional and patient .

Erica at ledgewood store was amazing and so helpful! We get all our furniture at this location with no issues!

Alma was exceptionally professional and friendly person

Bolu sold me the jorlaina dining room set, he was wonderful from start to finish! I would recommend him to anyone looking to buy furniture

(Translated by Google) Javier from the Ashley store in Ledgewood, NJ. Thank you for your positive attitude, resilience, and willingness to help me find what I was looking for… Your hard work makes a significant difference in the success of any company… (Original) Javier de la tienda de Ashley in Ledgewood Nj. Gracias por su actitud positiva, su resistencia y su voluntad de Ayuda para encontrar lo que buscaba… El esfuerzos marcan una diferencia significativa en el éxito de cualquier compania…

Javier helped us buy this beautiful couch for our new apartment. We thought we knew what we wanted, but his knowledge of the product details allowed us to make a much better decision. He was very polite and we are very happy with our purchase and experience

Alma was Very helpful and friendly

Alma was very pleasant, knowledgeable and helpful!!

Javier is very knowledgeable and professional. He helped me understand my options clearly. I would recommend him for anyone looking for furniture.

(Translated by Google) I received the sofa I wanted in very good condition, thanks to Javier who helped me and was very kind in selecting the right sofa! (Original) Recibí el sofá que quería en muy buenas condiciones, gracias a Javier que me ayudó y fue muy amable para la selección del sofá adecuado!

Erica was so helpful in pricing out and picking out the furniture for our new home! This is our second time buying at this store and we’ve never had a bad experience. Highly recommend!

Alma was so helpful! With great prices and a wide selection she made sure it was a great experience.

Alma helped us and was very helpful and courteous

Erica was fantastic! Love our new couch. Kiana was great at checkout, made it simple and easy! Thank you ladies 😍

Alma was excellent in her presentation of the furniture and transparent on all options, thank you

Naomi was very helpful and friendly.

Erika was super friendly and helpful, she wasn’t overbearing and let us take our time deciding! She was a huge help!

Alma was helpful. We found what we were looking for, and more. Thank you.

Erica was very helpful with our sale!! Very sweet!

Great customer service! Naomi was a huge help!

Javier was an excellent. Great customer service. Javier took his time and was patient. Javier is highly recommended. Please come and see him here.

Naomi was helpful. Good customer service. Recommended her for your future purchases.

After two visits, we finally decided on some beautiful sofas. Javier was our salesman, and we are very grateful for his kindness and patience with us, excellent customer service.

Alma was great and answered all the questions and helped with pricing. Easy and quick.

Naomi was very helpful at explaining the different options based on what I wanted. She is very patient and professional. She is the best!! I Recommend this location to anyone looking for a sectional and other furniture.

Alma Kelly is a wonderful sales associate. I was so comfortable looking for a new bedroom set. I’m so happy with my Cabalynn selection.

Very helpful and informative

Super friendly and knowledgeable!

Erica helped us find a comfortable bed for our 3 year old! We are so happy and can’t wait for the delivery.

Overpriced garbage, manfactured in Vietnam!!

Javier did a great j9b at helping us find and purchase a new dining set for our family. He was friendly, helpful and very knowledgeable.

Alma was awesome

Javier was so kind and helpful!

The experience was very good Naomi helped us very well and we got what we needed :) thank you

Very happy with my new sectional! Great quality, delivered sooner than expected! Javier was my salesman and he was fabulous!! Not at all pushy, very sharp dresser and helpful! Will be happy to use this store again ! Great experience overall!!!

Alma was an excellent salesperson. We were out of town and needed a recliner. We sat on one in Florida and she worked diligently to find the one loveseat recliner that we wanted and the color we needed. Bravo Alma!

Erica was great!

My husband and I came in late on a Wednesday evening to find a new sofa. Erica was a huge help, including helping my husband with his measuring tape. This is our third Ashley purchase for our new home and we are very pleased with our purchases and experience.

With significant doorway width limitations in my home, the sales associate, Naomi, was incredibly patient and took extra measures to help me find furniture I could fit in my home. My experience here was very pleasant. I recieved immediate service, and staff was very friendly and eager to assist.

Naomi was very helpful and easy to work with! 0 hassling, great to work with, very professional, and helpful.

My boyfriend and I recently moved into our first apartment and we needed a couch. Erica made the overwhelming experience manable. She was patient and knowledgeable with us bouncing around the store. We were worried about cost and she was able to get us a great deal!

Had a wonderful hassle free experience with Erica! She was very helpful and not pushy which is exactly what we were looking for!

Alma was extremely helpful! She was patient and not pushy. She listened exactly to what we wanted! I would highly recommend!

Great shopping experience and phenomenal customer service. Thank you, Naomi, for helping me find the perfect dining room table.

Alma was awesome at helping us configure our sectional- thank you!

Erica assisted us in picking out our new couch and tv console. She was extremely knowledge and made the experience easy while helping us get a great deal.

Alma was very helpful when purchasing furniture

Erica was great!!

Daniel was awesome and very helpful and took the time to go over all my options before purchasing my new recliner. Would highly recommend him to friends and family.

Beautiful store. Excellent quality furniture with a great modern selection. The sales team of Naomi, Jerry and Ron were very helpful and attentive. We got a perfect living room set!

I walked into Ashley Homestore looking for a couch. I was promtly greeted by Alma. She asked what I was looking for, fabric preference, and color. She showed me several different couches, and of course I liked the first one. I then mentioned the need for a mattress, and with the same confidence, she showed me the perfect one. The entire process took less than 30 minutes. I highly recommend not only the store, but also Alma as your sales representative.

Recently bought a house and wanted to begin picking out furniture. Dan was amazing & really helped us through the process of finding the perfect pieces. Can’t wait for all of our stuff to arrive & see it in our new home.

Erica was great! She answered all our questions, and gave us a great deal on our new dining room chairs. Would definitely go to Ashley again and ask for Erica!

Our sales rep Erica did a great job! She helped us find our complete bedroom set in our new forever home and we couldn’t be more greatful of how helpful she was.

We had a great experience at this store. Samantha was excellent to work with. We will definitely go back!

Great experience for my dad the sales rep was so nice and helpful

Javier was great in working with us

Alma was fantastic. I would gladly return for our next furniture purchase

Alma is the best sales lady, beneficial, helps me to get all I need based on what I am looking and have a lot of patience with me

My wife and I came in looking for a couch for our new home. Javier immediately showed us a few options that were right in line and worked with us to build a model that fit our vision. This was a second purchase with Ashley in a short span and we have been very happy with our experience.

Bollu is great. He was so helpful and kind. He represents great customer service

Bryant was wonderful and so accommodating!! He worked with us and helped us buy a gorgeous couch. Highly recommend!

Erica was super helpful in choosing my sofa. She was knowledgeable, patient, and a pleasure to work with. Highly recommend.

Erica was wonderful! She was very informative, helpful and kind. We are looking forward to our new bed! Thank you 😊

Erica was great and very helpful

Erica was amazing and very knowledgeable about all the products. She helped us find exactly what we were looking for. And fit our needs.

Excellent and patient while choosing

Samantha was so nice. She was pateint, and thoughtful. Pleasure to do business with.

Great service and a lot of patience by Javier, coming back to see him again.

Alma was so helpful to find us the perfect couch at a great price!

Erica was Very kind and helpful ! My experience was great ! Thank you

Javier was very helpful and knowledgeable of the products.

Erica was great! Friendly, knowledgeable and so easy to work with!

Alma was very helpful and a pleasure to work with -

A great experience with 🌟ERICA🌟. She was available to answer all of our questions, but also gave us time to browse on our own. Karl was also very helpful. All of the staff are very pleasant.

Sam was extremely helpful with our purchases!

Javier was amazing! Amazing customer service!!

We had a great experience working with Alma at the Ashley Homestore in Ledgewood. She provided us with the help we needed to make the call on a lovely couch for our living room. Recommend this location and Alma!

We worked with Bolu at the Ledgewood store. He was very helpful, explained some of the pros and cons with the fabric types and furniture features. He was low pressure and answered whatever questions we had.

Very great experience! great products, great prices, and staff. Our sales woman Erica made our purchase easy and very enjoyable. Will be purchasing again from Ashley’s in the future!

Great experience with Alma ! 🙌🏻 She is a 10 on customer service and follow up . Very kind and knowledgeble. I have walked away from a purchase at the same location before due to sells person being pushy and unpleasant but Alma made it right and took care of my furniture needs . I will sure be referring her to friends and family .

Samantha was very helpful with our purchase. :)

I had an amazing experience buying my furniture! Ghassen was incredibly kind, informative, patient, and never made me feel rushed. Ghassen took the time to show me all my options and worked within my budget to find the perfect bedroom set. I am so happy with my purchase. The entire process was smooth, enjoyable, and stress-free. Highly recommend! Make sure you ask for Ghassen!

Javier

Excellent service, very good prices and excellent products

Kiana provided excellent customer service. She and Bolu made the experience easy. The prices were good too. I highly recommend Ashley Furniture.

Bolu is an excellent salesperson. He is smart, kind, and honest. He made purchasing living room furniture an enjoyable experience. I recommend Ashley Furniture and be sure to ask for Bolu.

Alma was awesome and extremely helpful! She listened to what we needed and found us exactly what we were looking for. She helped us get the price we were comfortable with. Definitely recommend working with her and this location! Thank you!

Erica was very friendly and knowledgeable.

(Translated by Google) Excellent service from DAN, and very modern fittings (Original) Excelente servicio por parte de DAN, y la fornitura muy moderna

Erica was an excellent mentor in the art of living room and dinning room furnishings. She was able to help our family stay on budget and make great decisions for our home. Thank you again Erica

Alma was wonderful & very helpful. G

Naomi is the best! She was very knowledgeable, patient, and kind. She answered all of our questions and we did not feel pressured. Judy and Jerry were both excellent as well. Couldn’t say enough good things about the three of them.

Javier was awesome. He gave us a great selection and was knowledgeable about the product. We went with the Linden 3 pc sectionial and matching swivel chair in Ivory

Alma was amazing she really knows her stuff and the manager Jerry is awesome too!!!

Walked into Ashley furniture just to look around & shop in comparison to what my wife & I already wanted for a new dining room table. At first we were greeting by Alma sitting at the front, she asked if we needed help & if she did she would be around. She didn’t hover like most employees at these type of stores do. She didn’t force anything on us, she didn’t rush to make a sale, but she was there. Completely in shock, we actually ended up finding something we liked. Alma & the manager worked with us & got us a really good price on the table & chairs. They both were super helpful. We ended up leaving with a new dining set & happy with the price we paid. I would definitely recommend going to this Ashley’s & would highly recommend asking for Alma.

Great service love her !!!!

Bryant was a wonderful salesman & offered great service

Alma was super patient and helpful in assisting us picking out a couch and coffee table! Always a great experience at the Ledgewood location!

Erica was amazing! She was extremely helpful without being pushy. We are so excited for our new furniture!

Alma is fantastic. She is kind and sweet- she will do her best to find what you’re looking for! Highly recommend

Went in to buy a mattress, Alama was so helpful and fun to work with! She was intentional with getting me deals on the mattress I wanted and very informative! Would highly recommend this store!

Had a great experience working with Erica finding us the perfect couch and great pricing. If you are coming to Ashley furniture I would definitely recommend Erica to help you with anything you may be looking for.

Margaret was really friendly and efficient.

Everything is wonderful the sales person alma was fantastic.

Alma worked with us on the purchase of a motorized loveseat recliner. She has a very pleasant manner and is very knowledgeable in the details of the products offered at Ashley Furniture. I enjoyed working with this fine young lady.

Dan greeted us at the front door very respectful man and a great salesperson. Will recommend him and Ashley's Furniture

Amazing assistance and staff! Blue was such a great help!!

Blue was very helpful with helping us find our couch!

Erica was great. Gave me what I wanted.

Erica’s a delight. We were just looking and wound up purchasing a set. Thank you for being so helpful Erica!

Today my mom and I had the pleasure of being helped by sales associate Margaret! She was a great person to talk to as well as a great help. Today we left with a new sofa!! Thank you Margaret.

Erika was a wonderful Salesperson. My experience was excellent and she took care of me in a fashionable manner.

Bolu at Ashley in Ledgewood was very helpful and took his time to explain everything through financing! Definitely ask for Bolu!

Margaret Gegenheimer was amazing in helping me find a recliner for my grandmother!

Erica was awesome! She took the time to show us multiple recliners so we could select the one that best fit our needs.

Erica is amazing! She was so helpful and patient with us! Thank you for great service!

Alma is amazing ⭐️⭐️⭐️⭐️⭐️

Erica was great

Our sales associate Alma was very friendly, knowledgeable and made our purchase extremely pleasant. We love our new entertainment table.

Margaret was a very pleasant and knowledgeable salesperson. Great experience, I definitely recommend.

Margaret was wonderful!

Erica was the nicest and most helpful person I’ve encountered at a furniture store!

Went to look for a new mattress and Erica was the best! She was very knowledgeable and made the options easy to understand. Would definitely recommend!

Erica provided great service, was very patient with us and let us take out time picking out furniture that fit our needs. 12 months no interest was a great plus too.

I had a fantastic experience with your sales person Erica! She was very knowledgeable on the furniture and was so helpful!! She was 100% honest and put 0 pressure on us to buy anything while we shopped around. There has probably never been a better sales person to walk this earth. I know the store’s named “Ashley’s” but maybe consider rebranding it to “Erica’s”. 10/10 Recommend!

Margaret helped us find the best mattress for us! She really cared about our comfort and did a great job helping us pick what was right for us. We were very happy with our mattress shopping experience today!

Alma was a wonderful salesperson! She was very friendly and informative! We will definitely shop with her again!

Worked with Erica. She was absolutely amazing. Extremely patient and very informative.

Alma was such a pleasure to work with. She was diligent, polite and answered all our questions to help make our final decision. Jerry the store manager was also extremely helpful. Highly recommend shopping at this location!

Alma and the rest of a crew at Ashley furniture in ledgewood were super helpful in purchasing our new sectional sofa!

Alma was wonderful! Very helpful and friendly!

Alma was a great help, very professional staff.

Erica gave us a great experience in store. She listened to our needs and provides us with a great deal.

Alma was extremely helpful to my husband and I as soon as we walked in and helped us find the perfect couch for our new home! Jude at the front desk was also helpful with the payments and delivery as well. Will be back for future purchases!

Very helpful in getting discounts

Erica was awesome. Happy New Year!

Erica was awesome!

Alma and Jude were wonderful! I would highly recommend them. We had a great shopping experience!

Margaret greeted us as soon as we walked in and was super helpful without being intrusive. She had good advise for the furniture pieces and was very knowledgeable. Wish we could have give her more than 5 stars. Regina from sales was also very helpful. An absolute pleasure.

They are amazing

Very helpful, found everything I was looking for

BOLU IS AMAZING!!! Top tier employee who is very helpful and knowledgeable about all the furniture options and protection plans. Highly recommend to anybody looking to purchase furniture!

We had a very good experience with Alma at Ashley. She was friendly and attentive but didn’t hound us in the store. She gave us the info we needed to make an informed decision. Thanks, Alma!

Erica was great!! Worked wonders for us!

Erica was very patient helping us pick out the perfect couch for our house. She was very kind and not the typical pushy salesperson you find at most places.

Erica was the best

Great experience and assistance.

Alma was a great rep! She answered all of our questions and walked us through the store. She helped us find the perfect couch and gave us a great deal!

Bought a sofa and loveseat from Ashley Furniture. Within 6 months the cushions sagged. Contacted Ashley’s service department. They replaced 2 cushions. Ok. Well it’s been several months and this time all of the cushions are sagging. Again I contacted Ashley service department. I was told this time they would not cover the cushions as damage was not covered by the manufacturer. I do not understand why they are not standing by their product. I will never shop at Ashley Furniture again. Buyer beware.

Alma the sales rep was outstanding

Margaret was great throughout the entire process of shopping for a couch and dinning room set for our new home!

Ana was amazing! She helped us find the perfect bedroom set! I definitely recommend coming to Ashley’s in ledgewood!