Ashley Store | Ledgewood, NJ 07852

Joe was salesman..Well informed. Great salesmsn

Excellent service, plus Erika's attention

Joe was very helpful and sweet and make the shopping experience very enjoyable!

Ray provided an excellent shopping experience. Will definitely go back to him for more furniture items.

The worst place ever, I couldn't believe to what happened today.... I have purchased a sectional sofa and a oversized chair with ottoman As I was told I have to wait 3 weeks to get it and around another week to get it delivered I have asked if we can pick it up from the warehouse to get it faster, as my son's Bday was coming up...they said yes... So the day we were told that the sofa arrived to warehouse as soon as my husband arrived from work, he drove all the way from Arizona he went strayed to Philadelphia PA (2 hour) drive as our sons B-day next day and we invited friends and we had no sofa as we recently moved... As he arrived to PA he showed an invoice and his driving license and he was told he cannot pick it up as he has different Last name and Address on his license... I called the store, I called the warehouse explaining that it's my husband and I have 2 year old and 4 year old and why do I have to be there as u have all the info and permission from me and you asked me bunch of questions to prove that's that my husband....no They said as he has different Last name and address on his license no way he can pick it up without me....I asked for an manager they said they have no manager...Succasunna srore people stopped answering the phone when I called... So I have had to drive for an hour and half one way with 2 kids....and only then I got a call from someone on the warehouse saying that he can pick it up with my permission after he was waiting there for 4,5 hours..... I understand that there are different policies but Noone mentioned at the store that if my husband has different Last name and that if we moved 4 weeks ago and he didn't have chance to change to new address on his license as he was in Arizona for 3 weeks , they were gonna make our experience so horrible I cant explain...won't ever buy anything from Ashley ever again + I compared prices , Raymond and Flanigan has exactly same stuff but at least 15% cheaper!!! ...they have furniture in stock, I was able to get kitchen table in 3 days not 3 weeks, great communication and no problem picking it up...

Joe was great in helping us sort out furnishings for my apartment!

Joe at Ashley was the best! He was very helpful and showed a lot of details in the furniture. If you find Joe you will know what I’m talking about. He made me laugh so hard he is the best!

This has been the best experience by far at any furniture store that I have ever been to and especially the product speciallist Joe he was the best help for our time while here today.

Tony was great! He greeted us right when we walked in. Told us about the promotion going on in the store. Showed us a few displays and off we were on our own without him being on top of us. He found us a nice sectional for a great price! Thanks tony!