Ashley Store | Maple Shade Township, NJ 08052

Ashley Store Maple Shade Township, NJ


Your Local Furniture, Mattress & Decor Store

The Ashley Store in Maple Shade Township, NJ is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!

Customer Reviews
3.1 Star Star Star Star
(211 reviews)
Star
Rammy dongel 2/10/24

Our experience with Ashley Furniture has been awful. We purchased a full section couch from them in summer of 2022. When they delivered the items it came in broken. And the delivery guys made a report of it and we were told that new piece will be delivered. Now we are in February of 2024 we are still sitting on a broken couch, they have been sending wrong couch or wrong part all this time and lastly we were told that this couch manufacturer changed the color so they wont be able to match the color so they said they will send a brand new set, so today delivery people show up at our door with 3 pc of couch, of course its not the broken part and or course the color does not match.. God know how many phone calls i have to make and leave messages to them again to get someone on the phone or at least do something regarding to this.. Overall our experience has been very very bad, buying again from them is not even an option for us, we rather to sit on the floor or sleep on the floor than purchase anything from them. I wish i could do 0 star because they dont even deserve 1 star at all

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Samantha F 2/3/24

I went here with my family to hopefully purchase a new bedroom set. My experience was very positive! We were assisted by Larry, who was as funny as he was helpful. He gave us space to wander, while also staying close by making sure we saw everything without making rash decisions and he took the time to get to know what we were looking for in regards to color, style, etc. Overall, walked out buying our new bedroom set with a great discount and all within about an hour. Thank you Larry!

Star
Linnette Jobson 1/16/24

Buyers beware!!! I purchased a Caitbrook dining table with 5 chairs in June of 2023. On Christmas morning, my daughter went to sit on the chair and the chair broke! For reference - my daughter is 5” 0” & weights about 125 pounds. She is very athletic and was able to avoid falling. I contacted Ashley furniture and I was told to contact their service department and a new chair would be sent as the purchase was under warranty. I spoke with Robert in their service department today and he told me that they would send me a chair leg. I would need to contact another person to come and attach the leg at my cost!!! He said the 1 year warranty does not cover breakage!! I was livid, they sell me defective furniture and do not want to grant a replacement even though the product is under warranty.

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Yu Wang 12/31/23

Star
AMANDA 11/25/23

Store manager is very rude. Cherry hill way more friendly

Star
gerri ferroni 10/26/23

Had to give a star in order to continue. I purchased a sectional and recd in July. From Ashley furniture in maple shade Shortly after a few days to be exact when you sat it would make a noise like something was breaking. Then the one end became so low it was difficult getting up. I called store and after some time of back and forth sending pic etc. they sent someone to so called fix it. This person replaced webbing didn’t clean up all the staples which I’m still cleaning up. Again it was not repaired. I called again had to send pic (don’t know how one can tell from pic that sofa is sinking) they always say someone will get back to u well that’s bull I called again was told someone was trying to reach me I checked phone nope no calls! Then after calling again today some nasty rude unprofessional women in phila names Lorleen called told me the man who came out was a “professional” and deemed this was not a manufactures issue! When I could get a word in while Lorleen was being so unprofessional ) I asked then what is it? She led me to believe it was something I did. Also I would have to pay to have someone come out if I disagree with her finding. I paid for the protection plan why do I have to pay for anything? I already paid over $2000 I am retired. I am not nor is my husband over weight and she told me it’s normal wear and tear! I’ve had this since July! Besides being very unhappy with this purchase Ashley furniture should not let this woman Lorleen treat customers like this. I have purchased from Ashley before never had a issue but now I have a issue with this furniture and this employee who let me know she is the boss shame on you Ashley furniture!!

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Jay V 10/25/23

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Ginoshka Veguilla 10/25/23

The store was very nice well organized and customer service was great one young gentleman named Jomar was very helpful he was friendly, and patient and his insight on the furniture was great I was able to come to my decision making much easier with his help. Overall happy with my experience at Ashley’s

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Tim Lighthill 10/25/23

Jomar was very knowledgeable and had my best interest in mind at all times!

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Brian Arias 10/25/23

Jomar was so helpful and kind, I was unsure about certain furniture but he made me feel comfortable and confident with my pictures! I will definitely be coming back again and looking for him to help me!

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