Ashley Store Millville, NJ

The experience was very great

I went looking for a couch for my mother . Ashley P. made the whole buying experience really easy. Everyone in the store is very friendly and very professional. Highly recommended

Not impressed Very pricey

We had a great experience at Ashley in Millville, NJ because of our salesperson, Kyle. He was very informative and never rushed or pressed us. If you go to that store, ask for him.

Sales person was very patient and knowledgeable

Ashley P. was awesome. I was there a long time and she was patient and very helpful. Highly recommend this store and Ashley!

Great customer service….Friendly and very helpful! Highly recommend 😊

We had a great experience at Ashley looking for living room furniture. Kyle Jones took great care of us and helped us find something that would fit our household.

Really Great Service, Sales people Vary Good at there job.I got a great deal.Cant wait till my order arrives Thank you to Ashley Store

Was a great experience.I've been there before ordered things there before.I love their items furniture.That's why I went back looking forward to getting my dining room table

It was a great experience. The young girl (Melanie)who assisted us went far beyomd expectations. I highly recommend Ashley and of course Melanie when shopping for furnature.

overpriced SLOP go to a thrift store instead, you will not regret it.

Purchased a sectional from this store. My dog ate one of the cushions. I have been trying to purchase a replacement cushion and cover for over a month now. I was told they still carry this specific furniture and that ordering replacements is not a problem, then I get bounced around to different departments where noone actually helps me or takes my order. Maybe someone will see this and get back to me. Here's hoping.

PRODUCT WAS GARBAGE!!!!!DON'T GET THE RODDINGTON SOFA!!!!! After 2 weeks it did this. It's been 3 months and it looks 15 years old. Cheap trash quality. Beyond disappointing. Will never shop here again. What a waste of. Money!!

It's alright

My Sales Person Kellie Chamberlain went over and above to help me find just the right pieces of furniture for my bedroom. Overall a very pleasant experience. Thank you Kellie.

As I walked in the staff were ready and willing to help me they were not pushy. They listened to my needs and helped me find exactly what i needed. Will the sales associate was down to earth and helped me decide on my new furniture. Great experience again. I will always go to ashley furniture first. Thank you

I'm so sad I can't recall the sales girl's name. There were a couple of customers, but she did approach us and answered our questions. She then went to get the price of the furniture. I could clearly see customers approaching her and she was very busy. As we were leaving she ran to me and gave me the price of the furniture. This sales girl made sure she tended to every customer. Very professional. 😊

Just bought a living rm and dining rm sets at the Millville store. Ashley Picerno was extremely helpful and personable along with store manager Kellie it was a great experience from beginning to end and the delivery guys were also top notch!!

Very satisfied, great furniture store Ashley is very friendly and knowledgeable

Great friendly service. Knowledgeable. Courteous.

Ashley was amazing she spend a great deal of time with me on a day I didn’t buy anything. I came back today and she was happy to help me. I bought 2 clearance items and she was happy to help me. Great salesperson would work with her again.

Melanie was very knowledgeable and was professional as well

Kyle Jones is the greatest salesperson ever!

Kyle, the sales person was very knowledgeable very nice and very helpful. I really am disappointed as far The delivery cost, and that may make the difference in my purchasing

staff very helpful..showed us different options ..took their time ..overall a great experience.

Ashley P. you are the best, you took the time to take care of us to pick our living room and dining room table. You explained all the ins and outs of the what we were purchasing from the discounts to taxes. You are an amazing human being. God bless you and wish you best!

Great prices

Melanie was absolutely wonderful. The service at Ashley has been great, each and every purchase. Thank you Melanie and Ashley for having great associates.

Ashley Picerno was very helpful in helping with my future purchase.

Ashley P was awesome very nice & polite to talk to.

Melanie was awesome. Very helpful and accommodating but no pressure. Very easy process. Can comment more after we receive our furniture

Ashley has been so amazing- not pushy but very knowledgeable and down to earth- she really connects with the customers. Would highly recommend furniture shopping with her!

Ashley was excellent.

Wonderful customer service and very efficient to get my the cheapest option available!

Ashley P was great. I looked online and then came into the store. My intention was not to purchase, but to browse and see the selection & what type of furniture would work for my family. Ashley P did not try and rush my decision or pressure sell me something I didn't want. . She was professional, curtious, i& informative. My daughter who has a service dog was browsing with me . We appreciate that Ashley P did not try and pet him or get his attention. I can't wait to come back and make my purchase. Good customer service is often hard to find these days, but when you find it you value it. Thanks Ashley P. We will see ya soon!

Melanie greeted us and helped us with what we were looking for and even gave us a price comparison on a similar model that was cheaper

My sale person was very polite and helpful. She did stalk me when we entered the store she greeted us and told us if we needed help she available. Like other wise at a previous store where I just left the sales lady stalked us. Which was a turn off so we left the store

Ashley was so nice & helpful!

Our representative was awesome

Sales person Ashley (yeah I know) found me the perfect solution to fit my available space. Delivery and set up was great too. Highly recommend

Great first experience buying a couch set! We were helped by a wonderful sales associate, Ashley. She was kind, helpful and most of all extremely patient with my indecisive mind. I will definitely be coming back and working with her to furnish my other rooms in my house. Can’t recommend and thank Ashley enough for this incredible experience!

Salesperson was very helpful and informative.

Great customer service as always Ashley .C Was great as always very patient was trying to fit a request and our need I purchased a mattress and the bedframe for my daughter. Thank you again Ashely you are awesome. Keep up the great work.

I had a good experience.

Excellent and very patient professional individual.!!

We had a great experience looking for new furniture. Ashley was extremely helpful. She went above and beyond to answer every question we had and trust me we had plenty of them. lol She was very friendly and had a great personality. We are looking forward to going back soon and making our purchases once we make our final decisions!

Went into by a new recliner for husband’s birthday, found one to match my current sofa set! Thank you

Dealt with a sales person named Kyle Jones. He was very helpful and did an excellent job. Highly recommend.

Customer service is amazing. Answered all questions without hesitation.

Buyer Beware! Great Expectations when you enter the store; Promises broken; Poor customer communication & lack of understanding for customer care! Our furniture was ordered 4 weeks ago & promised to be in store for delivery on 12/9 for which ultimately after I called the store to verify delivery date, I was told that it would be 12/28 with no explanation except that someone who came in after us purchased the same set & was invoiced to have the set for delivery which took our sofa & ottoman out from under us. William did not return my calls after he promised to speak with a manager & find out if he could make another arrangement for which I had to call the store again 2 times to ask for a manager to call me. The manager, who was Ashley called my husband at work & offered another set, or wait for the 28th of December with a waived delivery fee of $130.00. This was totally absurd to treat customers this way. It was like selling something from under your nose to someone else. I called Ashley after she spoke with my husband for which she said this was the best that she could offer us. What an insult! This is not how you treat customers! Caution~ In addition to the HARD credit inquiry left on the credit report from this company after not complying with the ordered date. So pathetic! In addition, my husband & I returned to the store this evening to obtain the credit back to our card for the taxes paid. The Manager Ashley was conveniently on break while we spoke with Tatiana who was very kind to us. We obtained all of the necessary paperwork to cancel the open charge on the credit report agency which Ashley Furniture allowed knowing this furniture would not be delivered on the date or week promised. I called another local furniture store for the same sofa, make, model & style for which is delayed until January 2025. Ashley, the manager nor William revealed any of this to us and have avoided us completely. If you notice, Ashley only responds to positive reviews on Google & DOES NOT acknowledge the faults of herself nor her staff. The Better Business Bureau has been notified for the reckless behavior of this company, their stsfff and the unnecessary hard credit inquiries done when products are not produced in the time promised on invoice.

Ashley P was a great help and made my visit enjoyable.

Highly recommend Ashley!

Sales person Ashley/Ashley both were nice n courteous.They made our shopping experience very enjoyable. Prices were right. Too.

The young lady was very kind and very helpful. She gave us all the information that was needed along with making sure we were happy with our service

Our furniture consultant, William Davis of the Ashley Millville store was very patient, kind, and efficient. He surely made our furniture buying experience a pleasurable one. We can’t wait until our NEW living room set is delivered! I plan to return in a few weeks with my other daughter; we’ll be sectional shopping :)

Excellent, Excellent and Excellent. Ms. Centeno and her crew of sale reps makes a buyer feel like their buying furniture from trusting family member. As a retired Senior Citizen, it is a great feeling to know you have that trust in a person. Thank you Ashley store.

Melanie was amazing!!

Customer service at Ashley’s Furniture in Millville, NJ is the absolute worst!!! Many mistakes and a lot of apologies but nothing has changed when you call back there. The worst!!! I’ll NEVER buy anything from them again.

Our salesperson Melanie was helpful in getting the certain furniture and functions that we wanted

Ashley the store representative was awesome. She showed a high level of professionalism and curiosity while helping me make my decision on my purchases. She was extremely kind and was able to answer all of my questions and concerns. Let's give Ashley a huge shout out! 👏

Great experience Will in Millville was so patient with us and really kind.

Very enjoyable experience working with Melanie. She was very attentive and helpful with finding the right furniture for my wants and needs. Excellent sales associate!

Ashley was very helpful

S tr afg was very knowledgeable, professional, and nice

Ashley was a great help. Very professional, very kind and very helpful

She was absolutely a doll! Beautiful kind knowledgeable. She got us our first real sofa from a furniture store

Ashley my salesperson was very knowledgeable and a pleasure to work with

Ashley was very very helpful! Very welcoming and very involved! I came in one day, and looked around and came back the next to purchase!!

The sales staff were very helpful and friendly

I experienced amazing customer service from the time I walked into the store until my purchase. Even with my husband changing his mind often I was met with continuous smiles, patience and understanding.

bed frame was broken and they refused to fix it

The person Ashley was very nice and accommodating and polite. Will definitely do business again.

When I first walked into the store and Millville location, Ashley and the young lady that’s in training , I can’t remember her name. They greeted me with a very nice smile. I felt very welcome here. They introduced me to an electric bedframe when I just came in for a regular bedframe I’m so glad, I chose to go with the electric bedframe awesome Customer Service great Impression yes I will be back and I will definitely let my friends family know about Ashley Furniture . I’ve been a customer here since 2012 no complaints. Thank you for great customer service🌹🌹

Easy. No problems.

Ashley Picerno was wonderful! She helped us get the best deal for our needs.

Will was awesome! Very professional, knowledgeable and went above and beyond to get our order complete. This will be our go to store for furniture!

Great service! The representative was very pleasant and knowledgeable.

Ashley thank you for sharing your wisdom and taking out the time to be very detailedon my new purchase!

Clean place to shop. No push to purchase. Enjoyable experience.

Excellent service, professional and pleasant.

I was greeted at the door and allowed to walk the store without interruption except when I passed our sales lady Melanie after 20 minutes. Told her I pick one item and would see her after our walk through. I saw her at the desk when I was done and made a purchase. I also ask about another item and she promptly got me the paperwork on that to take home. All the people at the desk where friendly and completed my purchase which was very pleasant experience.

Ashley and Matt were so very helpful to me in finding the right living room furniture. They went above and beyond to help me find what I wanted. This is my second time buying furniture from Ashley and I love their selection, their quality, and their knowledgeable and friendly staff!!

McKenzy is awesome! Very knowledgeable, funny, and likes good music. She had great ideas as to how to use my space, and I'm excited for the possibilities!

I only bought because bill and Ashley were great ..they helped me the best they could .. thanks Bill and ash

Friendly and helpful in choosing options

Ashley ur salesperson was great! She answered all the questions we had and was patient with me and my husband having her get us quotes for several sectionals. Overall it was a great experience and I would definitely shop at Ashley Furniture in the future.

Great staff

Great service no pressure

Great place to shop

Melanie provided excellent customer service to me! I was very impressed with her sales skills and her willingness to help me out with my purchase today. I also observed the team work of each of the different departments that supported her with me during this process.

This is the second time I’ve purchased a bed from Them my daughter loves her bed and I love mine love love my bed the staff was very understanding when I couldn’t have it delivered when I originally was thinking because we all had gotten sick but once we were all well I had it delivered on 3/16/2024 Thank you to Robert for helping me understand the mattresses I needed to understand from a professional standpoint and he helped me understand the best mattress I needed for my back

I purchased a mattress and it now feels like I am sleeping in holes. I was told that I had a 10 year warranty. That was not the truth, I put in a claim and because the mattress had a stain they would not replace it or fix it. This is the 2nd piece of furniture I purchased from Ashley's that fell apart. Please save your time and money and do not purchase furniture from Ashley's.

Ashley was a wonderful sales person. The store was well stocked with lots of beautiful furniture. We bought a beautiful bedroom set. Thank you.

I had a wonderful experience with Melanie. She knows her products very well and she made what would be an otherwise lousy trip to the furniture store (I dislike big purchases) rather pleasant and easy. I was able to do the transaction over the phone and the product will likely be in my house by the end of this week. Thank you so much. You’ve gained another satisfied customer.

People were nice and greeted me to make me feel welcomed. I did not feel rushed or pressured into buying something.

Service was great and very helpful!

My experience was excellent! I was having trouble ordering on line and they were able to help me in the store. Even making sure I get the best possible price.

Ashley was extremely friendly and helped me shop for a new mattress. She was knowledgeable and quickly assisted me in finding the one that met my needs best, all with my two year old in tow. I would highly recommend working with her.

McKenzie was a great help.

Great staff helped us very well and took their time considering we arrived a half hour before closing! Wonderful prices and free delivery thank you ashley staff

Thanks William for your great service.

The store had many options to choose from. It was well organized and clean. I love that the representative was very helpful and answered all my questions

McKenzie was very knowledgeable and helpful with my purchase. Made my experience very easy and fun

Sales Rep did a excellent job!!! Very informative 5 stars Kudos to Ashley P.

Bought a complete set couch love seat and recliner for $1000 can't beat that

Rob, was friendly and courteous. He allowed me to walk around the store at my leisure. That was much appreciated.

Ashley was very responsive and helpful with our choices.. husbands wants versus my wants, worked through our indecisiveness. Highly recommend her for anything!

Very courteous and helpful service.

Everyone was so helpful and nice. Ashley P. listened to me when I explained what I was looking for and what my price range was. She showed me all my options and gave me as much time as I needed to make my decision. I will definitely be shopping there again for my next furniture purchase.

Everyone is Super nice!!

Melanie R was very helpful and easy to work with. (I will ask for her next time here) Unfortunately Ashely Furniture wouldn’t let her sell the items I wanted off the floor so I wasn’t able to purchase end tables that I wanted for this weekend. Would have liked to have given her more sales.

Our sales person was nice, but we asked to buy a sofa, and if they could hold till 2/12 as we are moving. We were going to pay for it. I get that they have inventory coming in, but if we were buying several pieces of high end furniture I am mostly guarantee they would have held it. They missed out on a 600 sale, and a possible sale on 2 bedroom sets and a kitchen set. It was not our sales persons fault, the manager decided to say no. It is a shame, because We found the perfect bedroom set just could not get it last night. So thanks Ashley furniture because you lost us as a customer, we will not be returning.

Sales associate was very helpful. Prices online were less than instore.

I placed an order for a full bedroom set, a 7 piece dining set, 2 stools, and a nightstand to a previous set. I informed the salesperson that I wanted a platform bed because I did not want a boxspring. The bed was delivered, and the guy asked if I had a box spring. I said I specifically ordered a bed without one. He thought he had the wrong rails for the bed. Long story short, in order to get what I wanted, it will now cost an additional 350.00 to get what I originally ordered. I have fully furnished my whole apartment over 5000.00 in furniture, and they can't make this right when this was their error. I am very unhappy. On top of it, they told me that I spoke to a manager, and she had explained it to me. My daughter and I went together, and both of us said we only talked to the sales associate. When I make a mistake, I don't make up lies to cover it. I admit to my mistake and try to make good.

I’d like to thank my favorite sales person, Ashley, at the Millville location! The Millville store has some of the best sales people in South Jersey. They make sure all customers are happy! As always, Ashley made sure I got everything I needed! Thank you Ashley! You guys, make sure you check out the Ashley furniture store in Millville, NJ!

Rob was very helpful with offering measurements and printouts for the items I was interested in. He also showed me additional items that I did not see once I told him what I was looking for. Thanks Rob!

Ashley c was very helpful ,store was very clean as well.

I came to the store today looking for a mattress. I in fact did buy the mattress with the guidance of Ashley and Melanie’s assistance. They were very helpful and knowledgeable!

My experience was good and Melanie the girl that was helping me she answer all my question..and what I love is that she wasn't pushie like other furniture stores...she will let me look arround and then come back...Thank you Melanie you did great..

Ashley was great! Will be stopping again!

Very Nice

Sales staff was extremely friendly and helpful

Always beautiful merchandise.. and Ashley P. at Ashley Furniture is the best.. very knowledgeable.

Good service

Very knowledgeable and pleasant sales lady

Great place

Outstanding

Been buying furniture for years here great sales and great people more people need to stop in and shop thank you a happy customer

Rep. Rob Dougherty was patient and very very helpful 👍 five star plus with all his help.

I love Ashley home store. It’s the only place I will go to. Sales people are great. Melanie was so knowledgeable. And the warranty I have used many times even during Covid…

The experience was great and good customer service

Great atmosphere and everyone had a smile. And very helpful. Comment box : would love to see and hot cocoa bar along with coffee and tea. Just to add to the great atmosphere… Looking forward to my new kitchen set.

Mckenzy was very nice and helpful. Took the time to answer our questions show us different options and explain things to us. Very helpful, polite and nice!

Very pleasant experience sales representatives was not all over me gave me time to browse pointed me right direction after asking a few questions did not push items that I wasn’t interested in

Great customer service !

Will really nice guy. Excellent Explanation.

Professional staff and easy to work with ......

My sales associate that came and waited on me. Today was very polite, very patient and took a time to walk the store with me to see if I seen what I was looking for and she offered me Her business card and said that I can call her back with any other questions. He would be glad to look at what I wanted to try to purchase which was not in the store. The item that I want it was online only.

The staff was very knowledgeable, friendly without being overbearing. Very good experience

Although there is an Ashley store closer to me I always shop this Ashley because the service is Awesome!!

Ashley, our salesperson, was very knowledgeable and the purchase was seamless.

I love the store, very organized, clean, great furniture, prices and the store manager Ms. Ashley Centeno helped us during the visit. I will be back as soon as I move into my new house. Thank you.

Our salesperson Ashley was very helpful. She explained how we could set up our furniture in different ways. We are able to buy an extra section and fit it in our living room. There was No pressure to buy and Ashley gave us space in the store. Much appreciated considering that we arrived at almost closing time.

They took their time to explain everything I needed to know. Very professional.

I was greeted by Robert who was very nice. He allowed me to browse the store. Ashley has beautiful furniture. I had no problem finding things I liked!

It was a pleasure being helped by Ashley to make sure we got everything we were looking for

Had the best experience, found amazing quality furniture at an unbelievably incredible price. McKenzy gave us the perfect about of space we needed to shop and all the information needed to make the best decision!

Hi Ashley, thank you so much for your... super customer service support. You did super excellent in helping Angel and me with the furniture for his place. I love, that you took your time to help us pick good choices. You are my number one customer service representative. Thank you for the Water, and for your kindness...🏆 🏆 🏆 🏆 🏆

Ashley was great and helpful!

Every time we go, we end up finding everything we need! The staff is helpful, and the quality has been great so far. Thank you!

Ashley was awesome and very knowledgeable. She helped us pick out the perfect kitchen table. It was simple and hassle-free. Thank you!!

Customers service was on point. I looked around saw few bedrooms I liked they gave me pricing and printouts. I already had bought a bedroom set for my daughter and kitchen table excellent condition

Mckenzie did a wonderful job. I have all I need to know. She did not pressure me and gave me the info to take and decide what I want. Great inventory now to decide which one I want. I'll be back on Friday to purchase my new couch. Thank you 😊

Ashley C. was very helpful and attendant. I wasn't really sure where to start looking at first, but she helped me find some good pieces for my new apartment.

My salesperson Ashley was knowledgeable, patient and so kind! Will definitely recommend her to anyone needing furniture!

Melanie was a great sales person

We went to Ashley Furniture in Millville NJ. Your associate Ashley was a tremendous help! She was knowledgeable and professional! It was a pleasure doing business with her. We,'ll definitely look her up on our next visit!

Everyone was very nice and helpful. The girl that waited on May her nameless Melanie she was very very nice and I rode definitely be back to finish my other room..

(Translated by Google) It is a very good place to buy furniture and in addition to its economy and transportation assistance, it is a very good place to buy furniture (Original) Es muy buen lugar para la compra de muebles y además de su economía y ayuda al transporte es muy buen lugar para comprar los muebles

Fantastic experience at Ashley Furniture in Millville this morning --Ashley Picerno was efficient and helped me get exactly what I needed for the price I needed , she was fast and kind and did a wonderful job A+ !!

Nice store , very courteous, pleasant, helpful, patient and really worked hard to help me. Have a safe, fun Holiday

Ashley P. was wonderful and pleasant to work with. She let me browse and do my own thing which I appreciated, and offered informative help and ideas along the way. It was nice walking through a furniture store being able to chose and think about options rather than having the sales member follow me around the whole entire time making me feel pressured.

Our sales rep, also named Ashley, got us exactly what we wanted including delivery in less than 48 hours, in time for my wife when she came home from the hospital. The delivery guys were excellent. Called when they were on the way. Friendly, set everything up. Took away the trash. We will be shopping at Ashley Furniture again.

The associate was amazing ! She did an amazing job helping us find the perfect piece of furniture !

Staff was very welcoming and courteous. There was a wide selection of the piece of furniture we were looking for. A very good experience. Thank you.

Very friendly and knowledgeable sales staff Ashley P. Was very patient and genuinely concerned that I understood the product that I inquired about!

They have a lot of different furniture. Workers are friendly and helpful.

Very friendly associates detailed information was provided

good price, free delivery , friendly service!!

Had a great experience shopping here. The place is huge and there are so many options offered. We were looking for outdoor dining and patio conversation sets and found just what we wanted. Both Rob and Ashley (no, not THAT Ashley 🤣) were so helpful and patient when answering all my questions and knowledgeable about the products we were interested in. Thank you! We’d definitely shop here again for any furniture needs.

My husband and I went in to browse. Ashley C. was helpful but didn't hound us. She provided a measuring tape and her contact #. She answered all of our questions. We returned the next night and made the purchase. Ashley C. promises to keep us informed every step of the way. We believe her! Her customer service skills are exemplary!

Very helpful staff and very kind. They made my experience very easy and very fast.. I would highly recommend this store.

Kelly is awesome! She is very knowledgeable and always takes good care of us! Wouldn't purchase my furniture with anyone else!

Everyone was polite and helpful ,lots of nice furniture at good prices

Excellent service from Ashley and the gentleman who greeted me as I entered the store.

Lovely

Kellie was the best of help when we were trying to find a mattress in a pinch and in our price range. I can’t thank her enough!

The lady who help was very nice . She didn’t try to ram anything down are throat she worked with us on everything and help me get something for my self in the mix

Melanie was the best

🥰

Went in looking for specific style sofa and sales lady Ashley helped us find exactly what I was looking for at a price I felt was responsible. I loved the whole experience.

Sales team was awesome

Excellent customer service, very helpful staff 🥇

Ashley was so helpful ! I love my new set !!!

Ashley was great, walked us through all of the bed options and really took some time to make sure we were happy with where we ended at. Positive expierence overall, was planning on window shopping and ended up buying on the spot.

My experience today was very good no pressure an very friendly even done an upgrade thank you very much I will be telling people about the service.

McKenzie was a wonderful help and I would go back just because of her!!!

The sales team at Ashley was the best I have ever experienced. The quality of the furniture is better than most competitors. This would have earned a 5-star rating. However, their delivery service needs improving. On June 09, 2023, a dining room set consisting of 1 table and 6 chairs was delivered. The table was damaged. Furthermore, all 6 chairs' casters were loose, and 1 chair had a rip. I refused delivery of the table and the ripped chair. The casters to the other 5 chairs were tightened. On 06/27/2023, (18 days after delivery), one of the casters broke off. An inspection of the broken caster revealed that the threads were stripped. See attached photos. As a result, I inspected the rest of the chairs. Most of the casters on the chairs worked their way loose again. On 06/29/2023, I spoke with Customer Service, from the Millville store. I explained all the details that I posted in this review. Customer Service stated that I will hear from a technician within 72 hours to schedule an appointment. On 07/05/2023, a technician came to my residence to inspect the chairs. He found several castor threads to be compromised. On 07/12/2023, replacement chairs were delivered.

The merchandise that I bought was exactly what I wanted.

Ashley P was very helpful and showed us many options to help us decide which sofa set worked best. She did a great job.

The store was clean and staff were friendly. Melony was very helpful and provided samples and dimensions on all of our preferences. Great place.

Our salesperson Ashley was excellent, professional, patient, helpful and friendly

I worked with William Davis he was very patient and answered my questions thoroughly...

Absolutely perfect! Ashley(sales assoc) helped me find exactly what I wanted, and because I've purchased from Ashley Furniture in the past, I had store credits I wasn't aware of. And delivery available in less than a week! Great job from all the staff involved!

I've previously bought furniture from Ashley's and enjoyed the furniture. The sales person Melanie from the Millville store was very friendly, professional, patient and went out of her way to find the perfect couch I needed.

I was very happy with the service & your associate Ashley Picerno. She was very professional & helpful with all the details!

Very nice and friendly… Melanie was very informative.

Ashley was very knowledgeable and patient with us. We will definitely be recommending her to our friends and family.

Salesperson was very helpful and polite.

She was very pleasant and helpful and patient. Excellent customer service. 👍

The associate Ashley was amazing. She helped me in every way she could she looked things up for me, wasn't pusy. She allowed me to talk and she listened and got me exactly what I wanted and around my price range!!!!

What is a nice experience sofa will be delivered Wednesday everyone was very helpful and pleasant

The variety of options offered was impressive for me. The knowledge of Ashley who assisted me and my husband was a 5 star costumers service. Very informative and courteous and patient. Thumbs up to the Ashley store in Millville

Ashley p was very helpful and knowledgeable!

I have used Ashley furniture several times over the hears

Way over priced and even higher the others around the are, take my advice shop around get yourself a better price, hell it's millville nj not new york. Oh, and I found the same pice of furniture with Ashley's tag on it with lights and for a better price.

Very disappointed

This is our 4 room completed in 6 months. The only thing better then the quality of the furniture is the quality of the staff!

Great furniture and the people aregreat

Very friendly staff ! Great prices

Ashley was very helpful and professional!

Linda was so patient and helpful with picking out our living room and dining room sets. The 18 month no interest financing was a great added bonus! We would definitely recommend Ashley Furniture for all of your home needs

Very nice experience

They have a nice selection of furniture but I feel it's quite pricey. Also as soon as I got there I told the saleslady that I was only browsing and she continued to follow me around the store acting like I was going to steal. What in the world am I stealing from a furniture store? That totally turned me off and I left soon after. Probably will never enter that store again and I was very interested in seeing their selection as it presidents day sales. I bet stores lose A LOT of biz by doing that kind of stuff. Oh well! On to the next!

Nice selection good kind helpful sales staff.

Ashley Centeno was our sales representative. As we entered the store she greeted us with a smile and a nice good morning. The wife and I mention we were looking for a manual love seat in the range of 8 or 9 hundred dollars. She showed us what they had on the floor in that price range. We made a choice and said we would go home get measurements and would come back the next day. I made a call to Ashley and said we would be back in an hour and lay the love seat away. Again she very polite and knowledgeable of the products. We feel Ashley is an assist to Ashley Furniture. Robert Langley Linda Parvin-Langley

Very good

Marisol was very attentive and knowledgeable the store was very clean and the prices were a little high for my husband great helpful environment all smiles and great staff music was good all just a good experience period.

Our sales person, Ashley P, went above and beyond to make our purchase informative and stress free! Very helpful, professional and knowledgeable. They have a great selection and pricing. Ask for Ashley P when you go!

Our rep knew what he was doing. He was able to dete rmine if the sofa set we liked would fit in our home. He was also honest with us and told us delivery would not be soon. We love our sofa. It's perfect and so comfortable.

Nice easy experience, was in and out, answered all my questions

Kyle was a very good salesman very helpful and informative

Customer service Ezcellant.

Furniture is nice. Ashley P. The sales associate was very helpful and knowledgeable.

Ashley Picerno was extremely helpful and knowledgeable!

Very kind and informative staff!! Will definitely come here again!!

The staff was very friendly and helpful. They made a few suggestions on how many living room is laid out and what suggestions they offered. I absolutely love it! Will definitely buy from them again!, a+++++++

Great experience visiting the Vineland store. Our salesperson, Kyle, was very accommodating and knowledgeable about the pieces we were looking at.

Ashley was such a huge help, will definitely be back!

The store is wonderful and the sales people are very helpful. Customer service is difficult to get in touch with and to get issues taken care of in a timely manner. The store representatives are helpful with this, however it takes so long if you end up having an issue. So the four stores is because of Ashley’s cooperate operations.

Excellent service!!! From start to finish. I will definitely be buying here again!!!!

Dissatisfied dissatisfied dissatisfied… Disappointed lazy delivery people called the manager and they did nothing at all wish I can get a refund but can’t even do that I’m glad I didn’t get the furniture set I was looking to buy worst experience ever

Kyle Jones goes above and beyond with his customer service support. This is my second purchase at this location and I couldn’t be happier. He is honest and trustworthy. Great combination for any sales person. Will definitely be going back for future purchases

Great service... I am extremely pleased with the professionalism and friendly service I received while purchasing my furniture.

Will Davis was wonderful what out of his way to save us some money and the mgr

Nice furniture...good salesperson

We found exactly what we were looking for.

The lady Linda Lafflin was very friendly and helpful. She gave me my space to look around . She's a very outstanding employee

Ashley was very helpful in assisting me in my purchases.

Helpful

Ask for Linda! She helped us picked out a beautiful sofa! She did a phenomenal job

Very helpful and knowledgeable staff.

Our salesperson Ashley was wonderful.. she went above and beyond to help us with finding our furniture purchases.

It was a pleasant experience. I was not stressed or pressured to buy anything. Ashley was very informative and patient with me and understood my needs. Thank you.

Mariah was AMAZING 🤩 very polite and helpful❣️I will definitely be using her for all of my future purchases ☺️

Ashley was very patient, and helped me get alot of ideas

Ashley was very friendly and helpful; knowledge of the store and products was evident. Will be back for more.

I was helped promptly and all my questions answered. The sales person was friendly, and showed me all the options available. A good experience there.

Ashley the sales girl very nice and informative I think I will buy all my things there

Love this store! Excellent customer service from everyone.I can be an impatient customer and sometimes difficult because I'm so picky but they have so much patience when I'm picking out the exact piece I want. They follow through with their commitments and still maintain a level of professionalism yet are personable at the same time. Kyle, Mariah, Anna, Ashley, and everyone else who have helped with my purchases, THANK YOU!!!

Mariah and Tatianna were very helpful and answered all my questions. I was able to find something that was appropriate for my needs.

Melanie Rabb provided outstanding customer service. Knowledgeable and professional.

I love shopping at Ashley’s. Most of my home furnishings are from there. They greet u at the door with a smile n are friendly. I just love to shop there. The only thing is , I can’t seem to make my mind on a set cause every thing in the store is so beautiful.

Great selection, friendly staff. Quick and easy

Great experience with Kyle. He answered all my questions and new where the pieces I am interested in where located

Very friendly and accommodating! My sales person was Ashley P. and she was wonderful!

Excellent experience. Our sales person, Ashley was courteous and knowledgeable.

Ashley P. was an excellent, patient, well informed salesperson, and helped out greatly, in making our decision on what to purchase. Which was a couch, love seat, and recliners.

Pleasant. Helpful. Knowledgeable...not pushy. Great experience.

Mariah, the sales rep, was very helpful and knowledgable and went out of her way with the furniture selection. She is an asset to your store.

Ashley was professional and very helpful! She took the time to explain all the fine details as well as methods of purchasing the product.. I highly recommend trying Ashley furniture for quality and reasonably priced furniture.

Excellent customer service by Kyle

Went thru every option and made sure I picked the one I needed

Very professional and courteous.

I fell great 👍

Got a very nice living room set from the sales lady Ashley. She spent time with us and answered all of our questions. Delivery was way quicker than expected.

Great customer service and reasonable price

Very much like the setting and happy with the time frame for finish my purchase. Thank you

Very Friendly staff and a pleasant greeting when we first entered the door!. Very nice selection👍🏼

Everything about this store was nice

Today we bought purple mattress with the help of Ashley wish explained the difference between each mattress and took time with us. We are very pleased with her help.

We have purchased furniture from Ashley’s for many years and have always been very satisfied with their overall service and furniture quality.

Great Job by your staff. Thank you, Will!

We shopped around for weeks. Ashley had the best selection and best prices for what we purchased. Two Swiveling Rockers that Recline.

Ashley was warm and welcoming. She gave me all the space I needed. A personal pet peeve of mine is when salespersons shadow and hover around you. I couldn’t have asked for a better experience.

Kyle from the vineland NJ store was super friendly , professional , & very informative he deserves 5 stars & more

Linda was very helpful we will definitely buy from Ashley Furniture!

Found exactly what I needed thanks to the variety they have. And the sales person was amazing. Thank you Ashley 😉

Great customer service and professionalism! Loved working with the Millville crew on finding my perfect couch! I will be going back for more furniture in the near future!

I will be shopping there soon for furniture I have brought furniture before back in 2008

I bought 4 pieces of furniture (a couch, reclining chair and 2 end tables) 3 of 4 pieces of furniture had damage. End table was missing paint, delivery driver took it upon himself to use a black sharpie to fill in the spot, couch has a snag and recliner is missing a rubber foot. I was asked to forward pictures for proof. Weeks later they send some strange man to my home to “fix” these things. He spray painted the end table, cut the snag (which is now a hole) and did not have the rubber foot. When he was finished I told him I was not happy. My furniture is brand new, not a year old. It shouldn’t have needed any attention this soon. I was told someone would contact me, 3 weeks later I have yet to hear from anyone. The quality of this furniture is no different than big lots. Terrible experience with Ashley’s.

I bought $6,000 in furniture last week. This is almost only place I ever buy furniture for the last 10 years…Went yesterday to buy a table, paid $800 they said I had a discount from a warranty I never used of $59. They took off $59. They called today to say I owe them $59 even tho it was their mistake. I went there to tell them I was not paying and without a blink of an eye they gave me back the $800 and could care less. It’s not about the $59 it’s the principal. What poor customer service

Ashley C. Is the best!! Super sweet and very knowledgeable. She helped us with everything we needed!!!

Don't look for you furniture anytime soon. They verbally tell you one delivery date and then you find out after purchase the date is later. Buy furniture in February and told March. Now it will not be delivered until possibly June.

New sofa.

Linda is the best. I have delt with her in the past and did again yesterday. Unfortunately they can't control how long it will take for products to actually be available.

Pleasant and knowledgeable service.

I order my daughter furniture back in February they told me March then April. I been texting the sell person all they said we been tell may we are almost in June and still nothing let see what they tell me today when I call them

No sales person on the floor. Had to seek one out. Still waiting for the delivery of the sofa, 4 months later.

My Bedroom set it's not coming to my house complete

I came in having seen what I wanted on the website. I had already been to 4 different stores looking for something to replace my current broken sofa with something that my 6 year old daughter could also sleep on because she prefers to sleep most nights in the living room with the tv. After my travels and research, I was sure I knew what I was buying before I walked in. I was hesitant to go to a large furniture retailer like Ashley's or Raymour and Flanagan because I really didn't want to spend thousands on a single sofa and recliner or a sleeper sofa and accent chair. But I found something reasonably priced online and wanted to sit in it before purchase. I got a new rep but when I described what I had seen, she knew exactly what and where in the store it was. She went to find out final pricing and delivery but by the time all that was completed, which was only a few minutes, I had wandered around the store just looking and discovered the clearance and discontinued section. What great deals and bargains for amazing expensive furniture!!!!! By the time I was swyping my card to pay outfight, I had picked out a totally different sofa and recliner and was able to get a tape measure for sizing and move an ottoman across the sales floor to see it next to the sofa and saved $500 and got a better set then the original one I came in for. Great experience with a very helpful and friendly staff. Even the new girl was knowledgeable and got help from the one of her many willing and friendly coworkers for the few questions she had. Definately will be back.

Very disappointing experience. Visited the store, salesperson went into great detail about upcoming Presidents Day sale starting 2/12. Went back only to see prices were the same, all the so-called specials did not apply to anything we were looking for. Salesperson left for a very long time, did not check back, so left the store. She came to the car to explain it was the Manager holding things up. Went directly to Raymour & Flanigan where they care about the customer. Staying away from Ashley unless I order online on my own.

Bianca was extremely knowledgeable and helped me get the best deal possible. She even sold me on a pillow and I can’t wait to enjoy my new mattress and pillow! Thank you so much Bianca

Nice staff so they get 2 stars or it would be zero. Furniture here is overpriced for what it is.

Quick and easy purchasing.

The experience was wonderful. They took the time to help me find what I wanted. It's so hard to find apartment size furniture. They even took a tape measure to help with the size I needed.

Kyle at the Millville Ashley furniture was helpful, not pushy, and good at making conversation. Thanks for helping us get a new couch!

cheap made furniture overpriced for what you get go to Raymore and Flanigans

I like shopping at Ashley furniture they always got good prices an a wide selection.

It was nice and easy in and out

Ashley was great and very helpful.

I went in to just browse staff was very welcoming and helpful I got what I wanted at a reasonable price I will be returning

Very efficient, knowledgeable, and helpful.

Very Very Happy ❤ Thank u ladies so much Extra Happy Today ❤️ great customer service 😊

Said it before and I’ll say it again because it just keeps getting worse I will never shop with this store ever again, FINALLY after more than 6 months of waiting for our furniture to be delivered we received it in January of this year. Our ottoman was broken by April/may called to get it fixed since it was still under warranty and only had it for a few months at this point. It is OCTOBER and the piece is still broken I’ve had to call multiple times and when I call they set another delivery date instead of replacing it they are sending parts to fix it and will come fix it in my house. FINALLY received parts last weekend after I called and inquired about them almost 2 weeks after the latest delivery date given to find out that they’ve been sitting at the store for who knows how long to THEN getting the delivery and finding out they didnt deliver all the parts and they don’t know where the parts are and can’t give me a delivery date for them but will call me back…this was Saturday and it’s now Wednesday and still haven’t heard anything so in the mean time we’ve had a broken piece of furniture since MAY and it is now NOVEMBER.

Awesome experience! Kyle was very helpful and knowledgeable in the products. Thank you again for a fantastic experience. We will be back again when we need something...

I loved the treatment and options that the employee Ashley Centeno found me along with her kind and professional treatment. Recommended 100% and also that the store has several super beautiful options for the home.

The sale representative Kyle was awesome to work with

I am disappointed not with the item, but when the bed was delivered I discovered a rat in my bedroom. I called complaining about it and no one reached out to be. I have been living in in the house since 2017 and never ever saw a rat in my home until the night after that bed was delivered. I set traps and poison and can't catch it . I would like fore something to be done about it.

Kyle “Rocks!” He was very informative!

Amanda was amazing

Great experience today!

Kyle was great! He was responsive and professional. We Will definitely be returning. Thanks, for the awesome customer service!

Ashley Centeno gave us great customer service. She gave us the space to browse and ask questions. Then when we were ready to purchase it was a quick transaction. Thank you!

Kyle, our salesperson, was very attentive but not overbearing while we’re looking at furniture. We did not feel pressured. He was very knowledgeable about the products. He is an asset to your business.

Ashley helped us pick put our new mattress ! We told her we were looking for other furniture and she didn’t big or bother us the whole time . Just asked if we had any questions or was making out alright when we passed by. We really appreciate that! Can’t wait to order some stuff from her this week! Thanks again!

Kyle & Michelle were awesome!! Worked out the whole transaction in under 15mins. They weren't at all annoyed or giving me the sense of being rushed being as I came in right before closing. Very good experience.

I had a wonderful experience shopping at the Ashley store I'm I Millville. Linda was my salesperson and she went out of her way to help me with what I needed.Thank you Linda!

We went to Ashley's in Millville to purchase a twin bed Karl was very friendly. Knowledgeable, and efficient. He told us upfront, there could be a delivery delay. We are ok with that. He's a great salesman. Thank you Karl!

This place is garbage! I order bedroom furniture on 5/23/21 and part of it arrived broken today now saying its gonna be a few weeks until the stuff is gonna come in. stay far away from this place they didnt even offer anything for them being weeks late and everything screwed up. this place is a joke!

Kyle the sales associate was great. However, the furniture we wanted would not be in stock for the foreseeable future.

Very nice gentleman by the name of Kyle helped us at Ashley. We didn't buy anything there.

Our salesperson Ashley was great.She was professional nice and very helpful.We will definitely shop there again

Our experience at this store was great. We received a very welcoming greeting by our Salesperson Shaye Wagner. Shaye was friendly and very knowledgeable. I would highly recommend this store to anyone. Thank you Shaye

She is very helpful. Helps her costumers out with whatever they need. Great costumer service.

Advertis 60 percent off. Prices are the same as a month ago. The have false advertirsement

This is a review for Anna Mongelluzzo at the Ashley Furniture store in Millville. I had made a previous purchase on the corporate website early in June using my Synchrony account. The majority of my order was not to be delivered until mid September, including a sofa and loveseat. A few weeks ago, I was looking online and found a different sofa and loveseat that were in stock and could be delivered within a week. On a whim, I started chatting with someone on the corporate website, and it turned out to be Anna. She gave me clear instructions as to how to cancel the sofa and loveseat from the original order, have the funds freed up on my Synchrony card and then place the order for the new couch. Due to things at the corporate level and outside her control, this process took about two weeks. Working both at your Millville store and online allowed Anna to stay on the case, updating me every few days, looking for workarounds, really going above and beyond. She would update me before she left for her scheduled two days off, and contact me first thing in the morning when she returned. The entire process was so frustrating for me that I was ready to give up on Ashley Furniture and Synchrony altogether, but Anna helped get me through it. She was available for me all the way through the delivery process, reaching out to make sure everything went smoothly. I've truly never had such great customer service.

Great selection of furniture. Friendly sales staff, especially our sales person Linda. She helped me to find furniture in stock for immediate delivery. I will definitely shop there again.

Love Ashley, always find want I'm looking for and good prices.

Anna Mongelluzzo was beyond helpful. I emailed the store and she answered my questions quickly and efficiently. When I went to the store she was able to get my purchase through quickly with ease. It was an excellent experience.

Great experience and great prices! A place where you can get everything done in one shot.

Kyle was so amazing and patient with us! My mother-in-law needs a knee replacement, so she needs a new bed and recliner. We shopped around and Kyle was so on his game! We greatly appreciate his honesty, integrity, and character!! He was knowledgeable and was able to break it down for us. We had done so much shopping around in person, online, & researched for hours. As a result, things got so confusing due to so many options available! Kyle was able to cut through all the "noise" and help us make what we feel is an extremely wise, informed decision! She is so happy with the outcome and is looking forward to her knee replacement being a much smoother process because of the quality products at a fair price she was able to purchase; all thanks to Kyle!! He is most definitely an asset to your company! He went above and beyond for us:)

Great customer service and helpful staff. No pressure able to browse at your leisure.

Great friendly service. Linda is an expert who has been servicing customers for over a decade.

Great store, knowledgeable sales staff

Wonderful staff. Very knowledgeable

Great customer service and prices

I have always been happy with the quality at Ashley and the service is top notch. This visit was no exception. Thank you!

The first time I went my salesperson left me to take care of someone else. I tried waiting but I finally left. The second time it took me about 20 minutes and I was in and out and got what I wanted. The second one was personable took care of me and got my dinette set to me in less than a week. Good experience.

Kyle was really great. He was a good sport, attentive and patient.

If you ever think of going there, run like the wind from that idea. Our--my wife and I--experience has been marred by sales associates walking away from us, never to be seen again; front desk people getting snippy with us; and huge delays in delivery, which we were told to expect anywhere else we looked, which turned out to not be the case at all.

Very warm welcome...take time to ask what you want or Really need and what Price you looking for...and the best. They put everything on writing for you to understand better...I Really Love Ashley.

Most of my house is furnished from here. The staff was great and treated us extremely kindly. I never felt rushed and they gave us time to look by ourselves. My mom especially likes it because the staff are patient & her name is Ashley.

Kyle was by far the best salesperson i spoke with while shopping for a mattress through many brick and mortar furniture stores in the last 2 weeks

Ashley waited on us she was wonderful

Shaye took care of us. We were browsing for some furniture and she made sure to look for everything and give us the best possible service. It was a very nice experience and we will be back to purchase couches!

I had a wonderful experience at the Ashley Millville store my salesperson was Kyle this young man was so was so helpful and very experienced in his job he was able to answer all of my questions and concerns I was buying a mattress and he was able to explain the different details that I needed to know about the mattresses. And at the same time he was doing training with another employee but was courteous enough to ask if I mind this took place while he was taking care of me which I did not mind it did not deter him from doing his job giving me the excellent service that he provided me with this young man gave me A one service.

Shaye was a EXPERT salesperson, made the whole process extremely easy and helped us find the perfect couch!

Always friendly and helpful in the Millville Store!

Best place to buy furniture peaple are real nice

We walked in Ashley Furniture and ironically met “Ashley“. She showed us where to look for what we wanted then left us alone. When we had a question, she answered it quick and efficiently. It was a nice experience.

Kyle was super helpful and knowledgeable. He made our shopping experience better than expected. Looking forward to hopefully shopping with him again.

Kyle was very helpful and made sure to answer all questions as accurate as possible. Was very pleasant to have him as my sales man. The furniture and delivery was also great on time great delivery man. Thank you for such a great experience Ashley’s furniture.

I went into Ashley with my family to look at recliners and met Kyle. What a nice guy. He was very attentive and knew his stuff but also gave us space to look around alone. We never felt rushed or as if we bothered him. Any question we asked he had an answer to or went and found it for us. We ended up purchasing a chair. I would highly recommend Kyle to anyone looking for furniture. He genuinely seemed to enjoy his job.

Ashley Home Store, carries a rich selection of furniture and home decor in their inventory offering a variety of styles, elegance and convenience. Excellent Customer Service offered by Bianca, Sales Rep.

Humongous store with all you want to look at that you need and some you wish you could. The personnel is very attentive and helpful. Good merchandise at great prices. And close to home. Bianca knew what she was doing and her product. And when the need arises again, I' ll know where to go and refer others.

Bianca was such a lovely lady. Michelle took great care of me and explained everything so clearly for me. Highly recommended

I can not believe how satisfied we were with our visit. We ended up buying a three piece sofa set. Our sales associates name was Kyle. Let me just say that man needs a raise. We not only walked out with a new sofa, that Kyle had shown us, and suggested multiple other sofas, he was SUCH a gentleman! Not only was he interacting with our two daughters, (3years old and 9 months) he bought my daughters a pillow they wanted. He was constantly going out of his way to do things for us. He went above and beyond. And to add, we evidently had him as a sales associate the last time we were there (4 years ago). When we walked in, the first thing I thought was “ I wonder if that really nice guy is still here” and sure enough he was. So if you plan on going here, ask for Kyle!

Great Prices and Service

Excellent shopping experience. No pressure sales. Kyle was very professional and knew the products we were looking at. Would shop there again.

(Translated by Google) Good variety. Very slow floor service. Products in stock take a long time to do so. (Original) Buena variedad. Servicio en el piso muy lento. Productos en stock se tardan mucho en hacerlo.

Purchased a living room set for my mom with a warranty. The couch threads started to unravel from the seems. It took forever for me to get response for my claim for them to deny it later even though it was covered by the warranty. The claims department reps were very rude also. Please avoid this place

Bianca and Kyle were very patient and kind while helping me look at several couches & oversized chairs.

It was a positive experience shopping at Ashley Furniture. Nice selection and sales associate Kyle was very pleasant and accommodating. We were looking for bar stools that will match Mom's kitchen island. We were on our fourth store stop. We found them there and they were even on sale plus free delivery. Overall, hassle free experience.