Ashley Store | Millville, NJ 08332

Will was awesome! Very professional, knowledgeable and went above and beyond to get our order complete. This will be our go to store for furniture!

Great service! The representative was very pleasant and knowledgeable.

Ashley thank you for sharing your wisdom and taking out the time to be very detailedon my new purchase!

Clean place to shop. No push to purchase. Enjoyable experience.

Excellent service, professional and pleasant.

I was greeted at the door and allowed to walk the store without interruption except when I passed our sales lady Melanie after 20 minutes. Told her I pick one item and would see her after our walk through. I saw her at the desk when I was done and made a purchase. I also ask about another item and she promptly got me the paperwork on that to take home. All the people at the desk where friendly and completed my purchase which was very pleasant experience.

Ashley and Matt were so very helpful to me in finding the right living room furniture. They went above and beyond to help me find what I wanted. This is my second time buying furniture from Ashley and I love their selection, their quality, and their knowledgeable and friendly staff!!

McKenzy is awesome! Very knowledgeable, funny, and likes good music. She had great ideas as to how to use my space, and I'm excited for the possibilities!

I only bought because bill and Ashley were great ..they helped me the best they could .. thanks Bill and ash

Friendly and helpful in choosing options

Ashley ur salesperson was great! She answered all the questions we had and was patient with me and my husband having her get us quotes for several sectionals. Overall it was a great experience and I would definitely shop at Ashley Furniture in the future.

Great staff

Great service no pressure

Great place to shop

Melanie provided excellent customer service to me! I was very impressed with her sales skills and her willingness to help me out with my purchase today. I also observed the team work of each of the different departments that supported her with me during this process.

This is the second time I’ve purchased a bed from Them my daughter loves her bed and I love mine love love my bed the staff was very understanding when I couldn’t have it delivered when I originally was thinking because we all had gotten sick but once we were all well I had it delivered on 3/16/2024 Thank you to Robert for helping me understand the mattresses I needed to understand from a professional standpoint and he helped me understand the best mattress I needed for my back

I purchased a mattress and it now feels like I am sleeping in holes. I was told that I had a 10 year warranty. That was not the truth, I put in a claim and because the mattress had a stain they would not replace it or fix it. This is the 2nd piece of furniture I purchased from Ashley's that fell apart. Please save your time and money and do not purchase furniture from Ashley's.

Ashley was a wonderful sales person. The store was well stocked with lots of beautiful furniture. We bought a beautiful bedroom set. Thank you.

I had a wonderful experience with Melanie. She knows her products very well and she made what would be an otherwise lousy trip to the furniture store (I dislike big purchases) rather pleasant and easy. I was able to do the transaction over the phone and the product will likely be in my house by the end of this week. Thank you so much. You’ve gained another satisfied customer.

People were nice and greeted me to make me feel welcomed. I did not feel rushed or pressured into buying something.

Service was great and very helpful!

My experience was excellent! I was having trouble ordering on line and they were able to help me in the store. Even making sure I get the best possible price.

Ashley was extremely friendly and helped me shop for a new mattress. She was knowledgeable and quickly assisted me in finding the one that met my needs best, all with my two year old in tow. I would highly recommend working with her.

McKenzie was a great help.

Great staff helped us very well and took their time considering we arrived a half hour before closing! Wonderful prices and free delivery thank you ashley staff

Thanks William for your great service.

The store had many options to choose from. It was well organized and clean. I love that the representative was very helpful and answered all my questions

McKenzie was very knowledgeable and helpful with my purchase. Made my experience very easy and fun

Sales Rep did a excellent job!!! Very informative 5 stars Kudos to Ashley P.

Bought a complete set couch love seat and recliner for $1000 can't beat that

Rob, was friendly and courteous. He allowed me to walk around the store at my leisure. That was much appreciated.

Ashley was very responsive and helpful with our choices.. husbands wants versus my wants, worked through our indecisiveness. Highly recommend her for anything!

Very courteous and helpful service.

Everyone was so helpful and nice. Ashley P. listened to me when I explained what I was looking for and what my price range was. She showed me all my options and gave me as much time as I needed to make my decision. I will definitely be shopping there again for my next furniture purchase.

Everyone is Super nice!!

Melanie R was very helpful and easy to work with. (I will ask for her next time here) Unfortunately Ashely Furniture wouldn’t let her sell the items I wanted off the floor so I wasn’t able to purchase end tables that I wanted for this weekend. Would have liked to have given her more sales.

Our sales person was nice, but we asked to buy a sofa, and if they could hold till 2/12 as we are moving. We were going to pay for it. I get that they have inventory coming in, but if we were buying several pieces of high end furniture I am mostly guarantee they would have held it. They missed out on a 600 sale, and a possible sale on 2 bedroom sets and a kitchen set. It was not our sales persons fault, the manager decided to say no. It is a shame, because We found the perfect bedroom set just could not get it last night. So thanks Ashley furniture because you lost us as a customer, we will not be returning.

Sales associate was very helpful. Prices online were less than instore.

I placed an order for a full bedroom set, a 7 piece dining set, 2 stools, and a nightstand to a previous set. I informed the salesperson that I wanted a platform bed because I did not want a boxspring. The bed was delivered, and the guy asked if I had a box spring. I said I specifically ordered a bed without one. He thought he had the wrong rails for the bed. Long story short, in order to get what I wanted, it will now cost an additional 350.00 to get what I originally ordered. I have fully furnished my whole apartment over 5000.00 in furniture, and they can't make this right when this was their error. I am very unhappy. On top of it, they told me that I spoke to a manager, and she had explained it to me. My daughter and I went together, and both of us said we only talked to the sales associate. When I make a mistake, I don't make up lies to cover it. I admit to my mistake and try to make good.

I’d like to thank my favorite sales person, Ashley, at the Millville location! The Millville store has some of the best sales people in South Jersey. They make sure all customers are happy! As always, Ashley made sure I got everything I needed! Thank you Ashley! You guys, make sure you check out the Ashley furniture store in Millville, NJ!

Rob was very helpful with offering measurements and printouts for the items I was interested in. He also showed me additional items that I did not see once I told him what I was looking for. Thanks Rob!

Ashley c was very helpful ,store was very clean as well.

I came to the store today looking for a mattress. I in fact did buy the mattress with the guidance of Ashley and Melanie’s assistance. They were very helpful and knowledgeable!

My experience was good and Melanie the girl that was helping me she answer all my question..and what I love is that she wasn't pushie like other furniture stores...she will let me look arround and then come back...Thank you Melanie you did great..

Ashley was great! Will be stopping again!

Very Nice

Sales staff was extremely friendly and helpful

Always beautiful merchandise.. and Ashley P. at Ashley Furniture is the best.. very knowledgeable.

Good service

Very knowledgeable and pleasant sales lady

Great place

Outstanding

Been buying furniture for years here great sales and great people more people need to stop in and shop thank you a happy customer

Rep. Rob Dougherty was patient and very very helpful 👍 five star plus with all his help.

I love Ashley home store. It’s the only place I will go to. Sales people are great. Melanie was so knowledgeable. And the warranty I have used many times even during Covid…

The experience was great and good customer service

Great atmosphere and everyone had a smile. And very helpful. Comment box : would love to see and hot cocoa bar along with coffee and tea. Just to add to the great atmosphere… Looking forward to my new kitchen set.

Mckenzy was very nice and helpful. Took the time to answer our questions show us different options and explain things to us. Very helpful, polite and nice!

Very pleasant experience sales representatives was not all over me gave me time to browse pointed me right direction after asking a few questions did not push items that I wasn’t interested in

Great customer service !

Will really nice guy. Excellent Explanation.

Professional staff and easy to work with ......

My sales associate that came and waited on me. Today was very polite, very patient and took a time to walk the store with me to see if I seen what I was looking for and she offered me Her business card and said that I can call her back with any other questions. He would be glad to look at what I wanted to try to purchase which was not in the store. The item that I want it was online only.

The staff was very knowledgeable, friendly without being overbearing. Very good experience

Although there is an Ashley store closer to me I always shop this Ashley because the service is Awesome!!

Ashley, our salesperson, was very knowledgeable and the purchase was seamless.

I love the store, very organized, clean, great furniture, prices and the store manager Ms. Ashley Centeno helped us during the visit. I will be back as soon as I move into my new house. Thank you.

Our salesperson Ashley was very helpful. She explained how we could set up our furniture in different ways. We are able to buy an extra section and fit it in our living room. There was No pressure to buy and Ashley gave us space in the store. Much appreciated considering that we arrived at almost closing time.

They took their time to explain everything I needed to know. Very professional.

I was greeted by Robert who was very nice. He allowed me to browse the store. Ashley has beautiful furniture. I had no problem finding things I liked!

It was a pleasure being helped by Ashley to make sure we got everything we were looking for

I had an issue with my furniture delivery but it was resolved and everything worked out. Ashley C. was helpful and professional.

Had the best experience, found amazing quality furniture at an unbelievably incredible price. McKenzy gave us the perfect about of space we needed to shop and all the information needed to make the best decision!

Hi Ashley, thank you so much for your... super customer service support. You did super excellent in helping Angel and me with the furniture for his place. I love, that you took your time to help us pick good choices. You are my number one customer service representative. Thank you for the Water, and for your kindness...🏆 🏆 🏆 🏆 🏆

Ashley was great and helpful!

Every time we go, we end up finding everything we need! The staff is helpful, and the quality has been great so far. Thank you!

Ashley was awesome and very knowledgeable. She helped us pick out the perfect kitchen table. It was simple and hassle-free. Thank you!!

Customers service was on point. I looked around saw few bedrooms I liked they gave me pricing and printouts. I already had bought a bedroom set for my daughter and kitchen table excellent condition

Mckenzie did a wonderful job. I have all I need to know. She did not pressure me and gave me the info to take and decide what I want. Great inventory now to decide which one I want. I'll be back on Friday to purchase my new couch. Thank you 😊

Ashley C. was very helpful and attendant. I wasn't really sure where to start looking at first, but she helped me find some good pieces for my new apartment.

My salesperson Ashley was knowledgeable, patient and so kind! Will definitely recommend her to anyone needing furniture!

Melanie was a great sales person

We went to Ashley Furniture in Millville NJ. Your associate Ashley was a tremendous help! She was knowledgeable and professional! It was a pleasure doing business with her. We,'ll definitely look her up on our next visit!

Everyone was very nice and helpful. The girl that waited on May her nameless Melanie she was very very nice and I rode definitely be back to finish my other room..

(Translated by Google) It is a very good place to buy furniture and in addition to its economy and transportation assistance, it is a very good place to buy furniture (Original) Es muy buen lugar para la compra de muebles y además de su economía y ayuda al transporte es muy buen lugar para comprar los muebles

Fantastic experience at Ashley Furniture in Millville this morning --Ashley Picerno was efficient and helped me get exactly what I needed for the price I needed , she was fast and kind and did a wonderful job A+ !!

Nice store , very courteous, pleasant, helpful, patient and really worked hard to help me. Have a safe, fun Holiday

Ashley P. was wonderful and pleasant to work with. She let me browse and do my own thing which I appreciated, and offered informative help and ideas along the way. It was nice walking through a furniture store being able to chose and think about options rather than having the sales member follow me around the whole entire time making me feel pressured.

Our sales rep, also named Ashley, got us exactly what we wanted including delivery in less than 48 hours, in time for my wife when she came home from the hospital. The delivery guys were excellent. Called when they were on the way. Friendly, set everything up. Took away the trash. We will be shopping at Ashley Furniture again.

The associate was amazing ! She did an amazing job helping us find the perfect piece of furniture !

Staff was very welcoming and courteous. There was a wide selection of the piece of furniture we were looking for. A very good experience. Thank you.

Very friendly and knowledgeable sales staff Ashley P. Was very patient and genuinely concerned that I understood the product that I inquired about!

They have a lot of different furniture. Workers are friendly and helpful.

Very friendly associates detailed information was provided

good price, free delivery , friendly service!!

Had a great experience shopping here. The place is huge and there are so many options offered. We were looking for outdoor dining and patio conversation sets and found just what we wanted. Both Rob and Ashley (no, not THAT Ashley 🤣) were so helpful and patient when answering all my questions and knowledgeable about the products we were interested in. Thank you! We’d definitely shop here again for any furniture needs.

My husband and I went in to browse. Ashley C. was helpful but didn't hound us. She provided a measuring tape and her contact #. She answered all of our questions. We returned the next night and made the purchase. Ashley C. promises to keep us informed every step of the way. We believe her! Her customer service skills are exemplary!

Very helpful staff and very kind. They made my experience very easy and very fast.. I would highly recommend this store.

Kelly is awesome! She is very knowledgeable and always takes good care of us! Wouldn't purchase my furniture with anyone else!

Everyone was polite and helpful ,lots of nice furniture at good prices

Excellent service from Ashley and the gentleman who greeted me as I entered the store.

Lovely

Kellie was the best of help when we were trying to find a mattress in a pinch and in our price range. I can’t thank her enough!

The lady who help was very nice . She didn’t try to ram anything down are throat she worked with us on everything and help me get something for my self in the mix

Melanie was the best

🥰

Went in looking for specific style sofa and sales lady Ashley helped us find exactly what I was looking for at a price I felt was responsible. I loved the whole experience.

Sales team was awesome

Excellent customer service, very helpful staff 🥇

Ashley was so helpful ! I love my new set !!!

Ashley was great, walked us through all of the bed options and really took some time to make sure we were happy with where we ended at. Positive expierence overall, was planning on window shopping and ended up buying on the spot.

My experience today was very good no pressure an very friendly even done an upgrade thank you very much I will be telling people about the service.

McKenzie was a wonderful help and I would go back just because of her!!!

The sales team at Ashley was the best I have ever experienced. The quality of the furniture is better than most competitors. This would have earned a 5-star rating. However, their delivery service needs improving. On June 09, 2023, a dining room set consisting of 1 table and 6 chairs was delivered. The table was damaged. Furthermore, all 6 chairs' casters were loose, and 1 chair had a rip. I refused delivery of the table and the ripped chair. The casters to the other 5 chairs were tightened. On 06/27/2023, (18 days after delivery), one of the casters broke off. An inspection of the broken caster revealed that the threads were stripped. See attached photos. As a result, I inspected the rest of the chairs. Most of the casters on the chairs worked their way loose again. On 06/29/2023, I spoke with Customer Service, from the Millville store. I explained all the details that I posted in this review. Customer Service stated that I will hear from a technician within 72 hours to schedule an appointment. On 07/05/2023, a technician came to my residence to inspect the chairs. He found several castor threads to be compromised. On 07/12/2023, replacement chairs were delivered.

The merchandise that I bought was exactly what I wanted.

Ashley P was very helpful and showed us many options to help us decide which sofa set worked best. She did a great job.

The store was clean and staff were friendly. Melony was very helpful and provided samples and dimensions on all of our preferences. Great place.

Our salesperson Ashley was excellent, professional, patient, helpful and friendly

I worked with William Davis he was very patient and answered my questions thoroughly...

Absolutely perfect! Ashley(sales assoc) helped me find exactly what I wanted, and because I've purchased from Ashley Furniture in the past, I had store credits I wasn't aware of. And delivery available in less than a week! Great job from all the staff involved!

I've previously bought furniture from Ashley's and enjoyed the furniture. The sales person Melanie from the Millville store was very friendly, professional, patient and went out of her way to find the perfect couch I needed.

I was very happy with the service & your associate Ashley Picerno. She was very professional & helpful with all the details!

Very nice and friendly… Melanie was very informative.

Ashley was very knowledgeable and patient with us. We will definitely be recommending her to our friends and family.

Salesperson was very helpful and polite.

She was very pleasant and helpful and patient. Excellent customer service. 👍

The associate Ashley was amazing. She helped me in every way she could she looked things up for me, wasn't pusy. She allowed me to talk and she listened and got me exactly what I wanted and around my price range!!!!

What is a nice experience sofa will be delivered Wednesday everyone was very helpful and pleasant

The variety of options offered was impressive for me. The knowledge of Ashley who assisted me and my husband was a 5 star costumers service. Very informative and courteous and patient. Thumbs up to the Ashley store in Millville

Ashley p was very helpful and knowledgeable!

I have used Ashley furniture several times over the hears

Way over priced and even higher the others around the are, take my advice shop around get yourself a better price, hell it's millville nj not new york. Oh, and I found the same pice of furniture with Ashley's tag on it with lights and for a better price.

Very disappointed

This is our 4 room completed in 6 months. The only thing better then the quality of the furniture is the quality of the staff!

Great furniture and the people aregreat

Very friendly staff ! Great prices

Ashley was very helpful and professional!

Linda was so patient and helpful with picking out our living room and dining room sets. The 18 month no interest financing was a great added bonus! We would definitely recommend Ashley Furniture for all of your home needs

Very nice experience

They have a nice selection of furniture but I feel it's quite pricey. Also as soon as I got there I told the saleslady that I was only browsing and she continued to follow me around the store acting like I was going to steal. What in the world am I stealing from a furniture store? That totally turned me off and I left soon after. Probably will never enter that store again and I was very interested in seeing their selection as it presidents day sales. I bet stores lose A LOT of biz by doing that kind of stuff. Oh well! On to the next!

Nice selection good kind helpful sales staff.

Very good

Marisol was very attentive and knowledgeable the store was very clean and the prices were a little high for my husband great helpful environment all smiles and great staff music was good all just a good experience period.

Our sales person, Ashley P, went above and beyond to make our purchase informative and stress free! Very helpful, professional and knowledgeable. They have a great selection and pricing. Ask for Ashley P when you go!

Our rep knew what he was doing. He was able to dete rmine if the sofa set we liked would fit in our home. He was also honest with us and told us delivery would not be soon. We love our sofa. It's perfect and so comfortable.

Nice easy experience, was in and out, answered all my questions

Kyle was a very good salesman very helpful and informative

Customer service Ezcellant.

Furniture is nice. Ashley P. The sales associate was very helpful and knowledgeable.

Ashley Picerno was extremely helpful and knowledgeable!

Very kind and informative staff!! Will definitely come here again!!

The staff was very friendly and helpful. They made a few suggestions on how many living room is laid out and what suggestions they offered. I absolutely love it! Will definitely buy from them again!, a+++++++

Great experience visiting the Vineland store. Our salesperson, Kyle, was very accommodating and knowledgeable about the pieces we were looking at.

Ashley was such a huge help, will definitely be back!

The store is wonderful and the sales people are very helpful. Customer service is difficult to get in touch with and to get issues taken care of in a timely manner. The store representatives are helpful with this, however it takes so long if you end up having an issue. So the four stores is because of Ashley’s cooperate operations.

Excellent service!!! From start to finish. I will definitely be buying here again!!!!

Dissatisfied dissatisfied dissatisfied… Disappointed lazy delivery people called the manager and they did nothing at all wish I can get a refund but can’t even do that I’m glad I didn’t get the furniture set I was looking to buy worst experience ever

Kyle Jones goes above and beyond with his customer service support. This is my second purchase at this location and I couldn’t be happier. He is honest and trustworthy. Great combination for any sales person. Will definitely be going back for future purchases

Great service... I am extremely pleased with the professionalism and friendly service I received while purchasing my furniture.

Will Davis was wonderful what out of his way to save us some money and the mgr

Nice furniture...good salesperson

We found exactly what we were looking for.

The lady Linda Lafflin was very friendly and helpful. She gave me my space to look around . She's a very outstanding employee

Ashley was very helpful in assisting me in my purchases.

Helpful

Ask for Linda! She helped us picked out a beautiful sofa! She did a phenomenal job

Very helpful and knowledgeable staff.

Our salesperson Ashley was wonderful.. she went above and beyond to help us with finding our furniture purchases.

It was a pleasant experience. I was not stressed or pressured to buy anything. Ashley was very informative and patient with me and understood my needs. Thank you.

Mariah was AMAZING 🤩 very polite and helpful❣️I will definitely be using her for all of my future purchases ☺️

Ashley was very patient, and helped me get alot of ideas

Ashley was very friendly and helpful; knowledge of the store and products was evident. Will be back for more.

I was helped promptly and all my questions answered. The sales person was friendly, and showed me all the options available. A good experience there.

Ashley the sales girl very nice and informative I think I will buy all my things there

Love this store! Excellent customer service from everyone.I can be an impatient customer and sometimes difficult because I'm so picky but they have so much patience when I'm picking out the exact piece I want. They follow through with their commitments and still maintain a level of professionalism yet are personable at the same time. Kyle, Mariah, Anna, Ashley, and everyone else who have helped with my purchases, THANK YOU!!!

Mariah and Tatianna were very helpful and answered all my questions. I was able to find something that was appropriate for my needs.

Melanie Rabb provided outstanding customer service. Knowledgeable and professional.

I love shopping at Ashley’s. Most of my home furnishings are from there. They greet u at the door with a smile n are friendly. I just love to shop there. The only thing is , I can’t seem to make my mind on a set cause every thing in the store is so beautiful.

Great selection, friendly staff. Quick and easy

Great experience with Kyle. He answered all my questions and new where the pieces I am interested in where located

Very friendly and accommodating! My sales person was Ashley P. and she was wonderful!

Excellent experience. Our sales person, Ashley was courteous and knowledgeable.

Ashley P. was an excellent, patient, well informed salesperson, and helped out greatly, in making our decision on what to purchase. Which was a couch, love seat, and recliners.

Pleasant. Helpful. Knowledgeable...not pushy. Great experience.

Mariah, the sales rep, was very helpful and knowledgable and went out of her way with the furniture selection. She is an asset to your store.

Ashley was professional and very helpful! She took the time to explain all the fine details as well as methods of purchasing the product.. I highly recommend trying Ashley furniture for quality and reasonably priced furniture.

Excellent customer service by Kyle

I fell great 👍

Got a very nice living room set from the sales lady Ashley. She spent time with us and answered all of our questions. Delivery was way quicker than expected.

Great customer service and reasonable price

Very much like the setting and happy with the time frame for finish my purchase. Thank you

Very Friendly staff and a pleasant greeting when we first entered the door!. Very nice selection👍🏼

Everything about this store was nice

Today we bought purple mattress with the help of Ashley wish explained the difference between each mattress and took time with us. We are very pleased with her help.

We have purchased furniture from Ashley’s for many years and have always been very satisfied with their overall service and furniture quality.

Great Job by your staff. Thank you, Will!

We shopped around for weeks. Ashley had the best selection and best prices for what we purchased. Two Swiveling Rockers that Recline.

Ashley was warm and welcoming. She gave me all the space I needed. A personal pet peeve of mine is when salespersons shadow and hover around you. I couldn’t have asked for a better experience.

Kyle from the vineland NJ store was super friendly , professional , & very informative he deserves 5 stars & more

Linda was very helpful we will definitely buy from Ashley Furniture!

Found exactly what I needed thanks to the variety they have. And the sales person was amazing. Thank you Ashley 😉

Great customer service and professionalism! Loved working with the Millville crew on finding my perfect couch! I will be going back for more furniture in the near future!

I will be shopping there soon for furniture I have brought furniture before back in 2008

I bought 4 pieces of furniture (a couch, reclining chair and 2 end tables) 3 of 4 pieces of furniture had damage. End table was missing paint, delivery driver took it upon himself to use a black sharpie to fill in the spot, couch has a snag and recliner is missing a rubber foot. I was asked to forward pictures for proof. Weeks later they send some strange man to my home to “fix” these things. He spray painted the end table, cut the snag (which is now a hole) and did not have the rubber foot. When he was finished I told him I was not happy. My furniture is brand new, not a year old. It shouldn’t have needed any attention this soon. I was told someone would contact me, 3 weeks later I have yet to hear from anyone. The quality of this furniture is no different than big lots. Terrible experience with Ashley’s.

I bought $6,000 in furniture last week. This is almost only place I ever buy furniture for the last 10 years…Went yesterday to buy a table, paid $800 they said I had a discount from a warranty I never used of $59. They took off $59. They called today to say I owe them $59 even tho it was their mistake. I went there to tell them I was not paying and without a blink of an eye they gave me back the $800 and could care less. It’s not about the $59 it’s the principal. What poor customer service

Ashley C. Is the best!! Super sweet and very knowledgeable. She helped us with everything we needed!!!

Don't look for you furniture anytime soon. They verbally tell you one delivery date and then you find out after purchase the date is later. Buy furniture in February and told March. Now it will not be delivered until possibly June.

New sofa.

Linda is the best. I have delt with her in the past and did again yesterday. Unfortunately they can't control how long it will take for products to actually be available.

Pleasant and knowledgeable service.

I order my daughter furniture back in February they told me March then April. I been texting the sell person all they said we been tell may we are almost in June and still nothing let see what they tell me today when I call them

No sales person on the floor. Had to seek one out. Still waiting for the delivery of the sofa, 4 months later.

My Bedroom set it's not coming to my house complete

I came in having seen what I wanted on the website. I had already been to 4 different stores looking for something to replace my current broken sofa with something that my 6 year old daughter could also sleep on because she prefers to sleep most nights in the living room with the tv. After my travels and research, I was sure I knew what I was buying before I walked in. I was hesitant to go to a large furniture retailer like Ashley's or Raymour and Flanagan because I really didn't want to spend thousands on a single sofa and recliner or a sleeper sofa and accent chair. But I found something reasonably priced online and wanted to sit in it before purchase. I got a new rep but when I described what I had seen, she knew exactly what and where in the store it was. She went to find out final pricing and delivery but by the time all that was completed, which was only a few minutes, I had wandered around the store just looking and discovered the clearance and discontinued section. What great deals and bargains for amazing expensive furniture!!!!! By the time I was swyping my card to pay outfight, I had picked out a totally different sofa and recliner and was able to get a tape measure for sizing and move an ottoman across the sales floor to see it next to the sofa and saved $500 and got a better set then the original one I came in for. Great experience with a very helpful and friendly staff. Even the new girl was knowledgeable and got help from the one of her many willing and friendly coworkers for the few questions she had. Definately will be back.

Very disappointing experience. Visited the store, salesperson went into great detail about upcoming Presidents Day sale starting 2/12. Went back only to see prices were the same, all the so-called specials did not apply to anything we were looking for. Salesperson left for a very long time, did not check back, so left the store. She came to the car to explain it was the Manager holding things up. Went directly to Raymour & Flanigan where they care about the customer. Staying away from Ashley unless I order online on my own.

Bianca was extremely knowledgeable and helped me get the best deal possible. She even sold me on a pillow and I can’t wait to enjoy my new mattress and pillow! Thank you so much Bianca

Nice staff so they get 2 stars or it would be zero. Furniture here is overpriced for what it is.

Quick and easy purchasing.

The experience was wonderful. They took the time to help me find what I wanted. It's so hard to find apartment size furniture. They even took a tape measure to help with the size I needed.

Kyle at the Millville Ashley furniture was helpful, not pushy, and good at making conversation. Thanks for helping us get a new couch!

cheap made furniture overpriced for what you get go to Raymore and Flanigans

I like shopping at Ashley furniture they always got good prices an a wide selection.

It was nice and easy in and out

Ashley was great and very helpful.

I went in to just browse staff was very welcoming and helpful I got what I wanted at a reasonable price I will be returning

Very efficient, knowledgeable, and helpful.

Very Very Happy ❤ Thank u ladies so much Extra Happy Today ❤️ great customer service 😊

Said it before and I’ll say it again because it just keeps getting worse I will never shop with this store ever again, FINALLY after more than 6 months of waiting for our furniture to be delivered we received it in January of this year. Our ottoman was broken by April/may called to get it fixed since it was still under warranty and only had it for a few months at this point. It is OCTOBER and the piece is still broken I’ve had to call multiple times and when I call they set another delivery date instead of replacing it they are sending parts to fix it and will come fix it in my house. FINALLY received parts last weekend after I called and inquired about them almost 2 weeks after the latest delivery date given to find out that they’ve been sitting at the store for who knows how long to THEN getting the delivery and finding out they didnt deliver all the parts and they don’t know where the parts are and can’t give me a delivery date for them but will call me back…this was Saturday and it’s now Wednesday and still haven’t heard anything so in the mean time we’ve had a broken piece of furniture since MAY and it is now NOVEMBER.

Awesome experience! Kyle was very helpful and knowledgeable in the products. Thank you again for a fantastic experience. We will be back again when we need something...

I loved the treatment and options that the employee Ashley Centeno found me along with her kind and professional treatment. Recommended 100% and also that the store has several super beautiful options for the home.

The sale representative Kyle was awesome to work with

I am disappointed not with the item, but when the bed was delivered I discovered a rat in my bedroom. I called complaining about it and no one reached out to be. I have been living in in the house since 2017 and never ever saw a rat in my home until the night after that bed was delivered. I set traps and poison and can't catch it . I would like fore something to be done about it.

Kyle “Rocks!” He was very informative!

Amanda was amazing

Great experience today!

Kyle was great! He was responsive and professional. We Will definitely be returning. Thanks, for the awesome customer service!

Ashley Centeno gave us great customer service. She gave us the space to browse and ask questions. Then when we were ready to purchase it was a quick transaction. Thank you!

Kyle, our salesperson, was very attentive but not overbearing while we’re looking at furniture. We did not feel pressured. He was very knowledgeable about the products. He is an asset to your business.

Ashley helped us pick put our new mattress ! We told her we were looking for other furniture and she didn’t big or bother us the whole time . Just asked if we had any questions or was making out alright when we passed by. We really appreciate that! Can’t wait to order some stuff from her this week! Thanks again!

Kyle & Michelle were awesome!! Worked out the whole transaction in under 15mins. They weren't at all annoyed or giving me the sense of being rushed being as I came in right before closing. Very good experience.

I had a wonderful experience shopping at the Ashley store I'm I Millville. Linda was my salesperson and she went out of her way to help me with what I needed.Thank you Linda!

We went to Ashley's in Millville to purchase a twin bed Karl was very friendly. Knowledgeable, and efficient. He told us upfront, there could be a delivery delay. We are ok with that. He's a great salesman. Thank you Karl!

This place is garbage! I order bedroom furniture on 5/23/21 and part of it arrived broken today now saying its gonna be a few weeks until the stuff is gonna come in. stay far away from this place they didnt even offer anything for them being weeks late and everything screwed up. this place is a joke!

Kyle the sales associate was great. However, the furniture we wanted would not be in stock for the foreseeable future.

Very nice gentleman by the name of Kyle helped us at Ashley. We didn't buy anything there.

Our salesperson Ashley was great.She was professional nice and very helpful.We will definitely shop there again

Our experience at this store was great. We received a very welcoming greeting by our Salesperson Shaye Wagner. Shaye was friendly and very knowledgeable. I would highly recommend this store to anyone. Thank you Shaye

She is very helpful. Helps her costumers out with whatever they need. Great costumer service.

Advertis 60 percent off. Prices are the same as a month ago. The have false advertirsement

This is a review for Anna Mongelluzzo at the Ashley Furniture store in Millville. I had made a previous purchase on the corporate website early in June using my Synchrony account. The majority of my order was not to be delivered until mid September, including a sofa and loveseat. A few weeks ago, I was looking online and found a different sofa and loveseat that were in stock and could be delivered within a week. On a whim, I started chatting with someone on the corporate website, and it turned out to be Anna. She gave me clear instructions as to how to cancel the sofa and loveseat from the original order, have the funds freed up on my Synchrony card and then place the order for the new couch. Due to things at the corporate level and outside her control, this process took about two weeks. Working both at your Millville store and online allowed Anna to stay on the case, updating me every few days, looking for workarounds, really going above and beyond. She would update me before she left for her scheduled two days off, and contact me first thing in the morning when she returned. The entire process was so frustrating for me that I was ready to give up on Ashley Furniture and Synchrony altogether, but Anna helped get me through it. She was available for me all the way through the delivery process, reaching out to make sure everything went smoothly. I've truly never had such great customer service.

Great selection of furniture. Friendly sales staff, especially our sales person Linda. She helped me to find furniture in stock for immediate delivery. I will definitely shop there again.

Love Ashley, always find want I'm looking for and good prices.

Anna Mongelluzzo was beyond helpful. I emailed the store and she answered my questions quickly and efficiently. When I went to the store she was able to get my purchase through quickly with ease. It was an excellent experience.

Great experience and great prices! A place where you can get everything done in one shot.

Kyle was so amazing and patient with us! My mother-in-law needs a knee replacement, so she needs a new bed and recliner. We shopped around and Kyle was so on his game! We greatly appreciate his honesty, integrity, and character!! He was knowledgeable and was able to break it down for us. We had done so much shopping around in person, online, & researched for hours. As a result, things got so confusing due to so many options available! Kyle was able to cut through all the "noise" and help us make what we feel is an extremely wise, informed decision! She is so happy with the outcome and is looking forward to her knee replacement being a much smoother process because of the quality products at a fair price she was able to purchase; all thanks to Kyle!! He is most definitely an asset to your company! He went above and beyond for us:)

Great customer service and helpful staff. No pressure able to browse at your leisure.

Great friendly service. Linda is an expert who has been servicing customers for over a decade.

Great store, knowledgeable sales staff

Wonderful staff. Very knowledgeable

Great customer service and prices

I have always been happy with the quality at Ashley and the service is top notch. This visit was no exception. Thank you!

The first time I went my salesperson left me to take care of someone else. I tried waiting but I finally left. The second time it took me about 20 minutes and I was in and out and got what I wanted. The second one was personable took care of me and got my dinette set to me in less than a week. Good experience.

Kyle was really great. He was a good sport, attentive and patient.

If you ever think of going there, run like the wind from that idea. Our--my wife and I--experience has been marred by sales associates walking away from us, never to be seen again; front desk people getting snippy with us; and huge delays in delivery, which we were told to expect anywhere else we looked, which turned out to not be the case at all.

Very warm welcome...take time to ask what you want or Really need and what Price you looking for...and the best. They put everything on writing for you to understand better...I Really Love Ashley.

Most of my house is furnished from here. The staff was great and treated us extremely kindly. I never felt rushed and they gave us time to look by ourselves. My mom especially likes it because the staff are patient & her name is Ashley.

Kyle was by far the best salesperson i spoke with while shopping for a mattress through many brick and mortar furniture stores in the last 2 weeks

Ashley waited on us she was wonderful

Shaye took care of us. We were browsing for some furniture and she made sure to look for everything and give us the best possible service. It was a very nice experience and we will be back to purchase couches!

I had a wonderful experience at the Ashley Millville store my salesperson was Kyle this young man was so was so helpful and very experienced in his job he was able to answer all of my questions and concerns I was buying a mattress and he was able to explain the different details that I needed to know about the mattresses. And at the same time he was doing training with another employee but was courteous enough to ask if I mind this took place while he was taking care of me which I did not mind it did not deter him from doing his job giving me the excellent service that he provided me with this young man gave me A one service.

Shaye was a EXPERT salesperson, made the whole process extremely easy and helped us find the perfect couch!

Always friendly and helpful in the Millville Store!

Best place to buy furniture peaple are real nice

We walked in Ashley Furniture and ironically met “Ashley“. She showed us where to look for what we wanted then left us alone. When we had a question, she answered it quick and efficiently. It was a nice experience.

Kyle was super helpful and knowledgeable. He made our shopping experience better than expected. Looking forward to hopefully shopping with him again.

Kyle was very helpful and made sure to answer all questions as accurate as possible. Was very pleasant to have him as my sales man. The furniture and delivery was also great on time great delivery man. Thank you for such a great experience Ashley’s furniture.

I went into Ashley with my family to look at recliners and met Kyle. What a nice guy. He was very attentive and knew his stuff but also gave us space to look around alone. We never felt rushed or as if we bothered him. Any question we asked he had an answer to or went and found it for us. We ended up purchasing a chair. I would highly recommend Kyle to anyone looking for furniture. He genuinely seemed to enjoy his job.

Ashley Home Store, carries a rich selection of furniture and home decor in their inventory offering a variety of styles, elegance and convenience. Excellent Customer Service offered by Bianca, Sales Rep.

Humongous store with all you want to look at that you need and some you wish you could. The personnel is very attentive and helpful. Good merchandise at great prices. And close to home. Bianca knew what she was doing and her product. And when the need arises again, I' ll know where to go and refer others.

Bianca was such a lovely lady. Michelle took great care of me and explained everything so clearly for me. Highly recommended

I can not believe how satisfied we were with our visit. We ended up buying a three piece sofa set. Our sales associates name was Kyle. Let me just say that man needs a raise. We not only walked out with a new sofa, that Kyle had shown us, and suggested multiple other sofas, he was SUCH a gentleman! Not only was he interacting with our two daughters, (3years old and 9 months) he bought my daughters a pillow they wanted. He was constantly going out of his way to do things for us. He went above and beyond. And to add, we evidently had him as a sales associate the last time we were there (4 years ago). When we walked in, the first thing I thought was “ I wonder if that really nice guy is still here” and sure enough he was. So if you plan on going here, ask for Kyle!

Great Prices and Service

Excellent shopping experience. No pressure sales. Kyle was very professional and knew the products we were looking at. Would shop there again.

(Translated by Google) Good variety. Very slow floor service. Products in stock take a long time to do so. (Original) Buena variedad. Servicio en el piso muy lento. Productos en stock se tardan mucho en hacerlo.

Purchased a living room set for my mom with a warranty. The couch threads started to unravel from the seems. It took forever for me to get response for my claim for them to deny it later even though it was covered by the warranty. The claims department reps were very rude also. Please avoid this place

Bianca and Kyle were very patient and kind while helping me look at several couches & oversized chairs.

It was a positive experience shopping at Ashley Furniture. Nice selection and sales associate Kyle was very pleasant and accommodating. We were looking for bar stools that will match Mom's kitchen island. We were on our fourth store stop. We found them there and they were even on sale plus free delivery. Overall, hassle free experience.

Fast delivery. Loving my dinette set. Reliable and strong.

Loved our purchase. Easy and enjoyable experience. Ask for Blaze! He’s awesome.

Lydia the Sales person did an excellent job she was not pushy but very caring and helpful

Best furniture at Ashley home store, me and my wife have went there to buy a full room set and Kyle had help us to find the best choice for us. I recommend more people to come and buy to these store

My husband and I went to Ashley Furniture to just look to see what they had in living room couch and love seats. We looked around sat on several different pieces Ashley met us when we entered the store she showed us around and several of the pieces she was an excellent sales representative we ended up getting one of the ones that Ashley showed us and even got a chair. I would definitely come back to get other furniture for my mobile home and ask for Ashley my next trip.

Kyle was amazing. Gave us time to look and was available for any questions. Extremely helpful and made shopping easy.

My husband and I stopped at Ashley Furniture looking for a new living room set. We were greeted immediately by Kyle. We took a long look around the showroom and when we were ready with our decision he was right there to help us. He answered all of our questions. He explained delivery and shipping times due to Covid. He spent a good amount of time with us all the while staying very professional and caring about our needs. I would go back to Ashley again specifically because of Kyle. I will also recommend him to family and friends seeking purchases. What a great asset to your team! Thanks again Kyle!

Simply AMAZING!!!

I have purchased furniture for my home at Ashley’s. I ask for Ashley Centeno when I come in I love the experience and service she give me and my family. I highly recommend Ashley to other people. She gives Excellent customer service!

Very friendly staff, super understanding of my needs and letting me take my time with everything. Luckily not in a rush to buy since one of the reps said there’s a 16 week back order for certain merchandise, besides that this was the most comfortable atmosphere to shop for furniture, keep up the hard work! — On another note, we were lucky to have a bilingual sales rep! Ashley was a pleasure to work with.

These positive reviews are hilarious. I’ve spotted quite a bit from the employees themselves. I used to work here and the manager would allow extra percentages on commissions for doing reviews. They also work with the credit companies to add on additional interest points that you normally wouldn’t have and they share that profit. Let’s say you were approved and your interest was 15%. Ashley Furniture will tack on a few extra interest points and bring it up to 19%. This way they get extra money. You don’t even know they do this either. It’s quite sad and it’s a main reason I left.

Complete scam artists. They talk you into getting the warranty. When you go to make a claim, they find a reason to deny it. I went through hoops making multiple calls, sending tons of pictures of 1 scratch. They deny it. They should be locked up. Also, hope you like the sales people following non stop asking questions non stop. Making you walk all over to show an item. Then upselling additional nonsense. Stay away from this place. Scum, liars, overpriced, and cheap.

I don’t like complaining, especially during a pandemic which is stressful on everyone. The couch I wanted was a sectional and I needed to verify the size would fit in my oddly shaped living room. I asked if we could measure the couch and she told me I was welcome to. I impulse decided to buy the couch and didn’t have a tape measure. I told them I didn’t have a tape measure and rather than her offering to get one and measure the length she said we could go online and just add up the dimensions of the pieces and only when I got annoyed and said I would come back a different day did she say she’d go look for a measuring tape. We got the tape and I helped her measure it which is totally fine. I decided to get the couch I chose to finance during the 24 month no interest deal once I was approved I asked what my monthly payment was and she stated she didn’t know she didn’t offer to find out she said she could go ask someone but that didn’t happen until the couch was already almost completely purchased. It was more than I anticipated but I already signed everything. It’s fine I would of gotten the couch anyway but knowing in advance would of been the professional way to sell something. Also, I was not told until after the purchase was complete that it could be up to 18 weeks until the couch arrives. Which would of been what made me go elsewhere because I did not want to wait months to receive the couch. A relative used raymour and flannigan and bought a very similar couch after I purchased the one I still don’t have (lower payments monthly and they have worse credit) and they already received theirs. I think the delivery estimate should have been a lot more transparent before running my credit and signing me up for an Ashley credit card. Also I had a significant amount of credit left and was repeatedly asked if I wanted to buy a mattress it was said in a friendly tone but I had to repeatedly decline if I needed a mattress I absolutely would of let them know. So now I’ve been waiting a month already called and the estimate is now into March when it was supposed to be 2nd week of February. It also may be later than March. I asked if it was free delivery too but was told they would not know until after I purchased. The whole thing was just a bad experience- I don’t think the employee should have negative repercussions but they need to be trained on sales again. Also pulling the list of specials out of a cigarette pack to read them off to a customer was an interesting choice. I will not be using this store again in the future even with the high credit limit I received id rather pay out of pocket and go elsewhere. And unrelated to this during the purchase act very very drunk man stumbled in the store and was talking very incoherently and dropping things and then fell onto the floor and another employee had a difficult time getting him to leave. This has nothing to do with the employees but really just felt like the appropriate ending for my purchase experience. Then I had to wait inside to leave until he was out of sight and I felt safe. Super disappointed with everything over all, and wish I listened to friends from the area, and coworkers who warned me to not use this store. Hopefully the couch comes in soon bc I gave my current one away after I called for a time frame and they said it’s scheduled for delivery 2nd week of February.

Excellent staff and selection and service

Nice furniture and very helpful staff

Kyle was extremely helpful and very kind. Just sold us our brand new living room furniture! Definitely recommend asking for Kyle when visiting the Millville location!

Kyle was great and very helpful! Explained everything thoroughly and helped me find exactly what I wanted for my new house!

Very friendly and courteous answered every question with no hesitation about when furniture was going to be delivered

Associate was pleasant and purchase/delivery was easy.

Horrible service was told i would have furniture within three weeks now I have to wait for months if I cancel i have to pay major restocking fee.. we wanted the furniture for Christmas well we missed that maybe we will have for Easter.. hopefully quality is better than customer service... I hate being lied to just to sell something

Great place to fill your furniture needs. Kyle helped us through every step of the way and made it an easy enjoyable experience. I would highly recommend anyone looking for furniture at a reasonable price to come out!

Customer service was excellent, quick, and easy! So much good stuff in store and I am so excited for our new purchase to be delivered. I can’t wait to head back in for future purchases!

Very friendly staff and found just what I was looking for!

This is the second time that I had gone to ashley furniture and walked out disgusted. The first time I was going to purchase a dining room table and chairs which cost $1200.00. A few days later, I got a coupon in the mail for a “big sale” 50% off. I had even called the store to see if it valid for the set i wanted and was told yes. Very excited to get this set. Went to the store only to see the same set that was 1200.00 the week before is now 2400.00. When I questioned the manager about this I was told”oh it was always 2400.00 until I showed them the price tag from last week. He walked away from me. Now today I was ready to purchase a tv stand for almost 500.00. I was told it would take a week to get in. My husband said “ok just give me a call when it comes in and I will pick it up”. We were then told “oh no because of covid we have to deliver to your house and thats a $45.00 charge” So let me get this straight, because of COVID I can not pick something up, but you will deliver it to MY house, delivered by someone I DONT know and CHARGE me 45.00????? Really Ashley talk about ripping people off. Im done with this store

Atmosphere and service was outstanding.

So far I will only give them 1 star. Waiting on furniture since the beginning of November. I was told and shown on the computer that my table and chairs would be delivered to the store 11/30/20. I called after that date and was told it should be in any day. I got a phone call last weekend from Linda our sales associate who said now delivery would be Mid January. I now have no dining room furniture to eat Christmas dinner on! The sales tax was collected and cashed and I have zero product!!! I’m not a happy camper. I will never recommend Ashley Furniture to anyone!

Kyle was who we worked with. Absolutely amazing service! Would recommend 100 times!

Had a wonderful experience shopping at the Ashley Home Store in Millville, NJ today. Kyle was a big help, he was friendly, took the time to explain things to me, was very knowledgeable and patient. I highly recommend Kyle to anyone shopping for furniture.

for anyone who is thinking about shopping here .Do yourself a favor and avoid the aggravation. i have called the 800 number they give you, they could not help. I called corporate. They could not help,,,,,i put in a complaint with NJ consumer affairs and i am waiting to see how that works out. The piece that i layaway and that was delivered to my house, was not the piece they delivered. The sales associates answer? Pay more and well give you something different. (substantially more) Your companies fault and you want to basically punish me? i kept up my end up the bargain which was paying it off then you do not keep up your end and want more money, which the item is not what i picked out, Any company that doesnt find an amicable solution to a problem that a customer is having, is not worth doing business with,,,,,,Next time it could be you.

The salesman , Kyle was a joy to work with. He gave us our time to look around and try out the comfort and features while checking up on us to ask about any questions. The store setup was a problem. The pricing was geared towards a single piece instead of the whole display, I didn’t like having to search the back of the signs or read the fine print to add the pieces together.

5 stars isn’t enough. My wife and I could not have asked for a better experience. Kyle seemed to know everything about every piece of furniture. He answered all our questions and helped us get exactly what we needed. He even stayed after closing to finalize our purchase.

Kyle was so great! He helped us get the perfect couch quickly and within our budget. Fabulous experience.

Kyle was great. With Covid restricting what is available, what isn’t, what’s delayed shipping, etc., he took the time to show us exactly what we were looking for. We left purchasing a beautiful new living room set and we will be back again when we remodel our dining room.

Horrible. We ordered our couch back in august and still do not have it. I understand covid and all but don’t promise your customers that they can get it by a certain date when you know it’s been taking extra long because of covid. I had to call multiple times to even know the status of my order, ON the dates that I told itwas going to be delivered and didn’t show up, they didn’t even call to tell me I had to call and ask where my order was to then find out that it hadn’t even come in multiple times. The date has changed about 10 times or more now, and at this point we will be lucky to have our couch by Christmas. They won’t even reimburse you any kind of money for being over the 6-10 week shipping and delivery time they quoted. The girl I spoke with said “we can’t do that because then the store doesn’t make any money.”

Poor customer service. After spending over an hour selecting a table, the manager tells me its possible I would wait 12-14 weeks before I would receive the furniture due to Covid and that they were getting ready to shut down again (why not tell me that sooner?) I told her I would look elsewhere but I would like a wall hanging. She then asked someone to help her, I paid, then she did not even offer to help me carry the item to the car. The item was bigger than me and very heavy. I did great at Raymours. My table will be delivered in a week :))

Ordered furniture and paid off on September 11 2020,Why am I not getting my furniture until (tentatively) November 30th. So I inquired about a refund since I put it on lay-away only a store refund will be offered. Almost 4000.00 dollars... So make sure if you order or get something make sure it's not gonna be coming from a far... They won't get me again,Spent about 9000.00 in the last year in that store..Duces!!!

Kyle was excellent throughout. He wasn't pushy at all. He answered all of our questions and not once did he appear to be rushing us. When we received our dining room table, there was an issue with it and I came back to the store and Kyle was quick to assist me. He also ones me that I can always feel free to reach out to him with anything or any questions I may have going forward. Thank you Kyle

Ashley furniture has a beautiful showroom. Kyle introduced himself to us and then gave us room and time to look at couches and loveseats. He was courteous and answered all of our questions more than satisfactorily. He helped us put together a payment plan that met our needs and time frame. He is a credit to your organization.

Edit: Two months later still no sofa. Delivery date keeps getting pushed back. Never shopping at Ashley’s furniture again. Went to Ashley’s furniture to purchase a sofa. Ashley Centeno was exceptional. She was very polite and knowledgeable. She helped me find the perfect sofa for my living room. I am all around pleased with the service and had a great shopping experience.

Some of the worst customer service I have ever experienced. We were lied to the second we walked through the door (aug 2nd). We were told our 4000$ worth of furniture would be in around 4-6 weeks. We recieved a call that only one piece was being delivered and our bed showed up broken. Eight to ten weeks later we were told our daughters bed would be delivered and we need to clean out her room. The bed showed up with no mattress or box spring. When I call the store to complain I was told it was the warehouses fault and I should call them. When I called the warehouse they said it was the stores fault and I should call them. Needless to say we ordered her mattress off line for way cheaper. As far as the other pieces of furniture we were told that they are now telling customers 10-12 weeks but our pieces could take 14 weeks explaining that they had no idea in August,in the middle of a pandemic, that it would take that long. Finally, after no solution to resolve the situation i.e. offering a discount or a different set they refunded our money.Basically shut up money. The district manager called me 24 hours after I was promised he would call me (lie number....I lost count) to basically tell me that there is nothing they can do to make the customer happy but refund the money and send them on their way. He told me someone would be out to pick up the one piece they did when I told him I needed an afternoon time because I work nights he told me he cant do that either. We got a call they would be there between 1-4 and they showed up at 1030am. The lying with this garbage company is endless. The moral of the story is covid will affect when you get what you pay for but not them getting paid. Do yourself a favor and order off amazon and hope and pray that lying, dishonest businesses like this go out of business.

Nice furniture, great service and very well displ.ayed. We recently had a new mattress and base delivered to our home. We had a little problem with the install and the delivery people were not able to do the job. I called my sales man and made him aware of the problem. He said that he gets done at 6:30 and will come by. We got the bed installed in no time. Without his help this would not have happened. His name is Kyle Jones and works at the Millville store on High St. I appreciate what he did for me because I recently had emergency surgery on my left hip and left knee replacement. I couldn't have got this done without Kyle

Was looking for a mattress, box spring, and frame, but we were on a very tight time frame Our salesman Kyle was extremely friendly and very helpful, took the time to make our shopping experience wonderful. We were able to find what we were looking for, and able to schedule delivery in the time frame we needed. Made the whole experience very smooth and easy! He

Great staff and awesome selection!!! Will shop here even more!!

I have had great experiences every time I have ordered from Ashley’s. Kyle has done amazing meeting our needs from bedroom to living room furniture. When I have an issue, I am helped immediately. Would definitely recommend.

I love the service and attention they very helpful.

Marquis was amazing and very helpful. Will definitely ask for him next time!!

Kyle Jones is the man (@Millville NJ store), I am ver much appreciative to the fullest for him working with my mom n me! Thanks 🤗

Store was clean, and a lot bigger than I expected. The associated was friendly and let me explore the store. When I had questions she wasn't to far away to ask for assistance. I want to redo my Master bedroom. My next room will be the guest room, and I will definitely be going back when they have another sale!

Every experience I’ve had a Ashley’s furniture has be a great one. One of the salesman Kyle has been wonderful with helping me and my girlfriend find beds coaches etc. Whenever we had a question or concern he was attentive and handled all problems. I highly recommended anyone who’s shopping at Ashley’s in Millville to ask for Kyle, you won’t regret it.

Ashley was great! Wonderful customer service and a positive attitude. Loved our new experience!

They had nothing in stock had to order stuff that takes 8 to 10 weeks im moving in this weeked and need furniture within a week or two

Best manager EVER.

Great place we had Ashley for our associate she was great lead us where we needed to be and took great care of what our needs were. Will shop there again.thanks Ashley.

Our sales associate Kyle was very personable and polite. He made this experience buying furniture for our first home incredible! He was very patient with us and made us feel very comfortable.

Our experience was excellent! Kyle was very helpful and extremely knowledgeable about what needed and very honest. He didn’t try to sell us the most expensive thing but the most practical.

Not happy with warranty service

Convenient

Great experience! Got everything we need and our salesperson was knowledgeable and helpful!

After entering this store I was passed from the back desk to "Kyle". He was easy to talk to and very knowledgeable about his merchandise. He is definitely an asset to this location and eager to help. I'll be back to purchase more from this Ashley Furniture as long as you keep him!

My experience at Ashleys HomeStore in Millville Nj was amazing. My sales person Ashley Was very informative and knowledge. Definitely will recommend to my colleagues 👍🏾

Sales representative Ashley very friendly and knowledgeable. We did not feel pressured into buying something we did not want. Prices very reasonable.

Great was great. Amanda was awesome!

OMG!!! It has been a VERY long time since my husband and I have purchased a brand new bed. For 5 years we've been sleeping on a "not so comfy" bed, however we've been grateful to have had a bed to sleep on night after night. Today, my husband spoke with DeShawn Torres at Ashley Furniture in Millville, NJ and I have to say...very professional and humble! He got us everything we needed and more without breaking stride. He was extremely helpful, well mannered and all the while following the Covid-19 safety precautions. Shawn, you Rock!! Thank you so much for your help! I'll be sleeping like a baby thanks to you!!

Both times that I have shopped in the Millville Ashley Furniture HomeStore I have received satisfactory customer service. I even asked another Sales Associate for his opinion and he helped to decide on the best gift for my dad. I rate this store 👍👍

Na’ja was amazing. She was very helpful and her customer service was excellent. Thank you

So far, Ashley's has been keeping updated on my orders. Buying a home during a pandemic is certainly a strange experience but my associate, Na'ja has been pleasant, attentive and helpful during the process as of this point. Hopefully everything continues to be as smooth as it has been.

As a new homeowner, I needed a lot of furniture! I couldn’t have done it without Bianca’s assistance. She was super helpful throughout and the furniture is beautiful and so fitting! Highly recommend. Ask for Bianca!

I went to Ashley's and Furniture a couple days ago and I met Kyle. He greeted us right away. I told him I was looking for a new bed (King Size) I told him I needed something in the middle. Not soft not to firm. Kyle directed me to two beds that would be perfect for me. Kyle nailed it on the spot. I highly recommend Kyle when you go shopping for your next purchase. Thanks Kyle for all you have done for us.

We originally had a plan to look at some of the mattresses and then leave to compare with other stores in the area. Needless to say, We didn’t make it to any of the other stores! Kyle was on point with EVERYTHING. From the moment we walked into the store he greeted us at the door. Asked us what we were interested in & just so happens he’s a mattress expert. Showed us some mattresses based on our preference and the rest was history. Kyle was awesome from start to finish with making sure We’d fall in love with every piece of our bed. We ended up getting a King size Sealy Hybrid Silver Chill Firm with an adjustable Head & Foot Base. Can’t wait til it’s delivered! If you need a new mattress or any furniture go check out Kyle Jones! We’re looking forward to working with him in the future.

Ashley at Ashley Furniture in Millville NJ WAS AMAZING and so helpful I was able to go in and tell her exactly what I was looking for and she was able to find in right in the store for me. I found my living room furniture and dining room table! Great experience!

The young lady that helped me was very sweet and knowledgeable. I loved the furniture choices. The only thing I’m not thrilled about is delivery times.

Great prices and service

Ashley in Millville has the worst manager I have ever seen, their floor staff is outstanding! However their back office is extremely unhelpful with anything that requires the least bit off effort. I litter after years of shopping with Ashley and spending at least 20k and switching to Rayomor and flannigan or using a non Millville Ashley store.

Ashley at the Millville store has been super helpful in my purchase! Moving in the middle of the pandemic has been a headache but she has made the transition seamless. Even in spite of hiccups with delivery, she went above and beyond in every aspect, maintained a heightened sense of professionalism and kindness. I am not in the Millville area, but I will only order from this site because the customer service as displayed by Ashley is optimal! Thank you so much!

Good service greeted wth a smile And they price match thee internet price

If I could give Shawn a 10 ⭐️ rating I would!! I went to Ashley furniture in search of a bed. I was greeted by two very nice gentlemen. Shawn Torres and his trainee (I apologize but I didn’t get his name) did their best to help me understand the difference between the beds and which one would best fit me. I have to say those two gentlemen were very patient with me. I walked in there at 3:45pm and I didn’t leave until 5:30pm. I was so indecisive. I kept going back and forth between 2 beds and at the end I ended up picking the one Shawn suggested. He’s very knowledgeable and he listens and pays attention to detail. I will definitely send all my friends and family in there to see him when it’s time for a bed upgrade! Thank you very much Shawn and trainee for putting up with me 😉 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Stopped on a whim, found what we wanted! Sales rep’s extremely helpful

I bought a reclining sofa and reclining chair both oversized. It was a game changer! I feel energetic and well rested after sitting on my new furniture. Easy to get up, from sitting position. My back and knees feel much better with the addition of new furniture. The sales staff were polite, friendly, articulate and extremely helpful! The deliveryman were on time well mannered, quick and efficient. I was VERY pleased with Ashley Homestore. I would suggest anyone looking for well made, reasonably priced furniture, to start and end there!

Good care and very Profecional And patient and answer my quetions

Had a great/amazing first time experience at Ashley’s and I will always ask for Kyle Jones every time we’re in. Great sales guy for sure !!

Currently just purchased new livingroom furniture. Our sales women Mia Brophy was beyond patient and went has far as rearranging the store so I could see all my choices placed together. To top it off I received a Ninja Foodi as a gift for our purchase. Beyond impressed by their customer service and will be returning.

Great place, great prices and very friendly associates

My wife Antoinette was overly excited about her recent visit to Ashley Furniture in Millville NJ. She raved about how friendly and knowledgeable her sales rep Gary was during her shopping experience. We thank you and please keep up the good work!

Bianca was a great consultant!

My experience in this Ashley store was exceptional. The sales person Shawn pleasant and knowledgeable. The manager helped me find the right recliner. The cashier Melika pleasant and friendly. The store is very nice, the prices and quality are great.

Ashley Furniture is very clean and the furniture looks very nice.SOme ofvthe items Ive seen have been over priced because Ive seen the same item at a different store cheaper.I will tell any cudtomer,that when you go here,barter with them snd get your furniture cheaper.

Bianca made our purchasing super easy. She was patient and understood our tiredness from a move. She recommended furniture to us and helped us with our selection! THANKS BIANCA WE WILL BE BACK TO SEE YOU!!!

Associate was very helpful and patient

Ashley Home Store in Millville, NJ is fabulous. Kyle was the associate who helped my husband and I with our bedroom furniture and matress purchase. Kyle made us feel very comfortable. He was very knowledgeable of everything we questioned and guided us honestly. Thank you very much Kyle!! We appreciate you!!

Estimated dates of delivery were twice not meet. Even worse the wrong color chaissofa was delivered.

Vinnie Gazzara our salesperson at the Millville store was great. No high pressure like other furniture stores. He listened to our needs and was very helpful in offering choices.

Excellent service and knowledge of product.

My wife and I came in to the store not knowing exactly what we wanted and when we asked Ashley Centeno to help us she made our experience at Ashley's Home Center a very easy and pleasurable one. She answered all of our questions and was very kind and patient. We ended up purchasing a beautiful loveseat with the help of Ashley. We can't thank her enough and we will be back to complete our living room set of furniture.

We visited Ashley in Millville to get some ideas about dinning sets and sofas. We were kindly and attentively taken care by Vincent "Vinny" Gazzarra who patiently showed us options. We would highly recommend Vinny as a salesman. He is knowledgeable and has great customer service skills. Thanks "Vinny".

Alright, not the best quality, but it doable

Our purchase was quick & painless. Everyone in the store was friendly without being pushy.

Love this store, I always find bargains for well quality items and customer service is always great 👍

Awesome selections, lots of variety, there was someone ready to help when you needed it. Love our new table set, power recliner set, and bed frame. Each item took a bit of time to be ready for pick up or delivery. Table set was ready in a few days but the recliner set took about 2-3 weeks for delivery. I definitely recommend. Thanks to Bianca and Ashley for their help on my purchases.

I fell in live with an Ashley manufactured entertainment center w/fireplace insert at Raymour and Flanigan. Waited too long and it was out of stock. Tried online through Ashley and found it was only available for instore purchase die to limited quantity. I took a shot in the dark and called the Millville store. Spoke with a very helpful employee by the name of Bianca. Millville did not have the unit, but after checking the computer, she identified a few store locations with floor models. Bianca called the other stores and found one in Northfield which is on my way to/from work! I spoke with Pam in yhe Northfield store who immediately placed a sold sticker on it and was waiting for me this morning to close the transaction. Kudos to both Bianca and Pam for taking those extra steps towards GREAT CUSTOMER SERVICE!!!

Vincent was very helpful . he found what i wanted and assisted me through the process.

We worked with Vinny and he was phenomenal! He was very knowledgeable about all of the products, warranty and financing options and got us in and out once we made our decisions! We’ll definitely be back to see him!

Ashley C. was very helpful, knowledgeable, kind and courteous. She answered all of my questions (and I had MANY) and treated me very good. Will be coming back next month thanks you Ashley C.

I came in looking for modern furniture and the salesperson, Ashley, helped me find exactly what I needed. I'll be tell my friends about this place.

I enjoyed the purchase of my sectional and had a manufacturing issue that was addressed right away. The salesman Kyle was very attentive throughout the process.

My rep was very helpful and patient. Thank again

Very knowledgeable and friendly staff. Great atmosphere. Lots of inventory to choose from. Gary is the best!

This was my first huge decision when it came to my apartment and Kyle was absolutely amazing! He helped me pick out exactly what I was thinking and was so patient. He didn’t feel overwhelming which I already felt having to decide on furniture. I am thankful I had him and will be asking for him in the future !

Warm friendly services

Tryed to sell me a bed for $1000 that I later purchased the SAME exact one from amazon for $150...Beware and do shop around

I love shopping at this store. Salespeople are friendly and very knowledgeable.

Vinny was an absolutely amazing sales rep. Knowledgeable, friendly and attentive. Give that man a raise!

Vincent was very patience and gave us all the information and furniture measurements we need to finalized our decision. He went above and beyond to make every visit to Ashley very informative.

Friendly staff, that made shopping for my home very simple & hassle free. They also made sure I got the best bang for my buck without having to sacrifice the quality I was looking for.

Vinny was great. He bent over backwards for us. Thank you so very much.

Been buying furniture at Ashley's since 2007. I love their selections, have never had any issues, such a nice friendly furniture store. Absolutely adore Linda Lafflin my favorite sales person.

Excellent service and quality furniture Vinny explained everything I needed to know. I'm a return customer and have never had any problem.

Worse service ever , delivery wasn’t make until 3 weeks later and they didn’t bring the whole order, when you call the store there’s never a manager that you can talk too and the person that sale you the furniture is never available ! Very very bad service!!!!!!!

Amanda Mercado was a great help. The furniture was delivered on time and was set up. The whole staff was so friendly and helpful. I would definitely recommend anyone looking for furniture to shop Ashley Furniture at Millvelle, NJ

Vinny was a pro and helpful when he needed to be and knew how to give the right amount of space. He allowed us to look around and seemed to show up just as we needed him, to answer questions to prepare to make our purchase.

Amanda was the best. She wasn't pushy or overbearing. She explained things and made sure we understand what we were buying. I would definitely come back .

Vince was absolutely amazing and super patient with us as our furniture shopping experience was a bit of a task. So many colors, styles and patterns we didnt know what to choose. We told Vince what we envisioned in our space and he literally helped us narrow our search to just 2 beautiful living room groups. We made our decision and received our new furniture today. We could not be happier with our selection. Many thanks to Vince from the Millville NJ store. We appreciate your knowledge of the product you sold us. It really helped to make our experience a great one.

All furnished out, ok.

Excellent service, no hassle, very accommodating

Ashley assisted my husband and I and she was great. Very knowledgeable and patient. I would highly recommend Ashley’s and Ashley!

Great experience

Vince was such a pleasure to work with- he was very friendly and knowledgeable and really listened to our needs and feedback. We never felt rushed or pressured and he patiently guided us around the store to look at all the different options and examples. When it came time to purchase, he explained everything clearly to make sure we understood the terms, delivery etc. Would highly recommend the Millville location- ask for Vince!

We were looking for a sofa bed. Our sales man Vince was very helpful. He took his time with us and made sure we saw all the sofas that were available. So we could make the perfect decision for us.

Vincent was very helpful, not the typical overwhelming experience you get from a furniture store. Highly recommended.

Vince, our customer service rep. Was amazing, he helped us finding perfect beset and mattress for our new house. friendly and down to earth! He made the whole process smooth and stress free. I would recommend this store to anyone for their customer service.

Staff is friendly and helpful there is a large variety of styles and selections. Financing is offered and free delivery as well.

My review is based on the help I received from representative names Vinny. He was excellent! Very curtious, good listener. Was very helpful .

Ashley 's in Millville NJ has the best customer service around. Hands down. I was greeted by a customer service representative whose namesake coincidentally was named Ashley. She provided the utmost courtesy and professionalism of a knowledgeable salesperson. She was frank, honest, thorough, and highly well informed about the products in which she displayed to me. After less than 1 hour in the store I purchased a bedroom set. I look forward to continued business with Ashley's Furniture because of Ms. Ashley............Please nominate Ms Ashley for employee of the millennium.....Great experience........Two thumbs up!!!

My wife and I brought two chairs from there for the living room wonderful price beautiful place to go visit in Millville New Jersey

My mother and I came in to look for a server for my dining room. We looked around and were greeted by Vincent, a great salesman and an old friend! I eventually found a clearance item that matched my dining table and bought it! My mother was suddenly shocked of the price of a coffee table and 2 side tables! We previously looked at furniture she was going to buy at Reymour and flanigan and she decided to cancel the order and buy from ashley furniture instead! Not only for the price difference but because of the variety of colors and that it matched her already bought tv stand a couple years ago. We are so happy that Vince helped us find exactly what we were looking for to match and at our price points! Thank you!

Ryan was very professional and polite. Easy to speak with and good sales person.

Worked with scott, great guy, makes the experience of buying furniture fun,

Excellent customer service

Just bought new couches for my home. Kyle and Vinnie were amazing salesman. They were fun and informative, and make the experience easy. Can't wait for my new couches!

Ordered a bed at the store and was told it would be delivered the week of the 14th. The time passes and I call the store and they tell me its going to be at least another week before my order will be ready for delivery. I was very specific on when we needed the bed by and I was assured we would have it in time. Baloney, never again.

I had an amazing experience at the Millville Ashley Store! Vinnie was so helpful, and fair. I never felt pressured to buy anything, and he entertained all of my endless questions! I honestly can’t thank him enough for his patience and witty humor. Also, everyone else at the store was friendly, and helpful.

I bought a leather living room set great price

Great staff made the furniture selection process so much easier!! Thank you!!

Nice Place n helpful staff.

We are purchasing the Darcy sofa, loveseat and chair with ottoman from the Millville, NJ store. Our salesman, Vinnie, was very courteous, professional and knowledgeable. We have been given a delivery date that meets our needs. We have been very pleased with our Ashley Home Store experience so far.

Many thanks to Vinny for making our shopping experience one of ease and enjoyment! He let us look around the store on our own accord, got us the best deal on our items, and all the while being personable and a joy to work with! He’s a reason to shop with Ashley’s Furniture! Will continue to consult Vinny or our future furniture purchases.

Kyle drank the water bottle

Great experience today and it was such an easy experience and we saved 55 percent on everything we purchased today! Me and Rebekah really appreciate today! Forget the sales reps name but he knows who he was ! Thank you so much!

Very pleased with the service. High end furniture at a reasonable price. The salesman Vince was the greatest, he's very knowledgeable about the furniture they sell he answered all my questions with a smile.

Beautiful store

Sales person Vince was extremely hopeful and friendly

Vince Gazzara was very helpful. He didn't over crowd us. He gave us our space while we looked over everything. He really made us comfortable and made it super easy to stay and make our purchase there.

Our salesmen Vince was very nice and very helpful.

Love to go and browse. Very nice furniture and prices!

From the time I walked into the showroom I was greeted with a warm smile and curtious welcome. I was not buying that day but would come back after all my shopping was done. I came back about a week later and was greeted by a salesman with a southern accent, I apologize I don’t remember his name. He also was very helpful.michael Harrell overheard our conversation about dimensions I had to deal with and he quickly jumped in ( with permission) from the other salesperson. He was on point and knew exactly what I needed and wanted. Very knowledgeable and informative to me and my daughter. We were happy to give him the business and will be shopping again for a dining room set in the future! I recommend anyone who shops for furniture to go to Ashley, the prices are reasonable and you’ll get the best deal there! Gina

Vince Gazzara was exceptional in greeting us and making us feel comfortable to browse the many options available at the store. When we were ready to make a decision he was very knowledgeable and helpful. We would highly recommend the store and Vince. He was terrific! We love our coffee table and matching end tables.

Very good service. Reasonable prices. Good quality furniture. Will purchase more in future. Highly recommend.

The store is great, and the service we received when purchasing was excellent. BUT, we had an issue with the products we received (not the same as what was displayed in store!) The store has not returned any phone calls, was told to speak to customer service and put in a claim. Customer service said it wasnt there issue and to take it up with the store. Extremely frustrated with this service, and for that reason we will not be purchasing there or recommending this store to anyone.

Vinny was very nice, not pushy, and very knowledgeable and patient while we tried 7,001 sofas. Good experience.

Clean place with decent prices. The sales people don't pressure or bug you.

Love the furniture I bought

Very nice store big selection but couldn't beat the price of their competitor and it was their own brand furniture we're willing to match price but what good was that they should have beaten the price especially when they were offering free delivery no and send it to buy there for the same price that means their prices were higher than their competitor which was Raymour and Flanigan Outlet

Helpful, courteous staff.

I have this place a good review when I bought my furniture because the sales guy seemed to be ok. But all behold the truth when u need something to be repaired. I bought a dining table about 1500 dollars and the sales guy talked me into buying the insurance and I did, he also said that if I don't use it I would get a full refund. This is all false information because I'm trying to get a claim for my table and I'm getting the run around, so I said instead just refund my money for the insurance and now I'm told it's only store credit...an absolute joke, so now I'm very mad with this store and they expect me to buy something else? And to top it off I've been waiting for an answer for nearly 8 weeks only to find out the case has been closed and not a single person called me to inform me. Also the sales rep specified (because I was in the mikitary) put your claim in after your move is done and I listened to him only to be told the damages are sccumulated so it's not covered....thus place is a disgrace and I will nvr shop here again...

While shopping for new furniture I stopped in Ashley Furniture of Millville, NJ. A salesperson, MELANIE approached me. I told her what I was shopping for. MELANIE was EXTREMELY helpful, informative n personable. I spent 2 hours looking. The time went by so very fast because MELANIE was SOOOO helpful. MELANIE quickly realized what I was looking for and directed me to MANY options. When I was done Melanie printed out specs on what I liked AND she printed off some additional possibilities from online. I LOVED her EXTRA suggestions. MELANIE-thank YOU for making my shopping experience easy and so very helpful! MELANIE is a valuable asset to Ashley Furniture!!🤗