Ashley | North Brunswick, NJ 08902

Not surprised by the low stars this store received!

If zero stars was an option I would leave that. I purchased furniture back in March and the store advised that it would be ready by the first week in May. It was not, fine I accepted that. Then I was told that my bed would be ready the last week of May. Again, it was not. By the end of June when it was ready, I advised to cancel the order. I was told that it would be refunded by my next billing cycle. Three months later, I still have not seen a credit and I do not have the furniture. No one at the store answers my calls. When I text the manager, I am given the run around. At this point, I'm going to file a claim with the BBB because this is absolutely ridiculous. Online customer service can't help since it wasn't an online order. Everything just keeps going around in circles.

Chris at the north Brunswick location was such a great help! Very professional and helpful!

Stuart Alterman is the best. He helped me again with my purchase.

If it wasn't for our sales person, Tom Villalva, I probably would have left. The GM of the store, Mike Peterson, is the most arrogant person I have ever met in sales. He has no people skills and tries to be downgrading when talking to you. He is definitely in the wrong profession! Thankfully, my sales person was kind and patient and really did his best to provide good customer service. Now let's see how long before I get my furniture!

Ashley Home has a great selection and the North Brunswick store is truly massive. BUT, the most amazing part of my experience there was the salesperson, Jessica. This woman has the perfect sales skills to learn what you want, to show you furniture that fits within your tastes and budget level, all with a friendly, warm, and highly professional style. The prices were good, the furniture I bought is excellent, and this salesperson was crazy-good!!! :) All of this translated into the best buying experience I can remember. Jessica is the best, make sure to ask for her when you visit.

Stewart was very helpful, knowledgeable and courteous. Great overall experience shopping at Ashley Furniture.

The store Manager Mike is a very difficult person to work with. The store has a nice collection of items. But how would I leave a positive review when the Manager of the store becomes grumpy when you approach him with an issue with the delivery. He wouldn't even let me complete my sentence. Really bad experience. I would suggest anyone looking for Ashleys furniture to visit the route 22 store at Green Brook.