Ashley Store Phillipsburg, NJ

Great experience. Our salesman Cholly was great as well as the entire staff. Can’t recommend enough.

I have had a terrible experience with Ashley’s. I bought goods from the store about two months ago. Was informed of the 3-4 weeks turnaround however till date I have not received all goods. Story time I received the first batch of goods to be precise couch it arrived stained and broken. Pictures attached. Called customer service case opened then no action was taken. Today 08/28/2025 a bed set arrived And it was broken. Had to send it back. Wish I could’ve shopped somewhere else.

If had an option to rate zero I will rate a zero. Very frustrated, I did purchase the entire house furniture for my new house but I have I the worst experience ever. First my furniture took longer than I was told during purchase. During delivery my furniture was damaged I immediately called customer service and they provided me an email to send the photos but they never replied or take an action. I called to make a follow up and customer service told they don’t handle such situations the store manager will contact me, it was end of July and we heading end of August and I have not heard from Ashley about my damage furniture. The set had nine pillows but they only delivered eight decorative pillows.My furniture was white it was stained. The delivery team was unprofessional they would not figure simple trick to get the furniture through the door. We tried to explain to them they would not listen and started breaking my door. Very shameful after my husband help them and the furniture get through the door without struggle within a second.It was delivered not covered exposing it to dust and stains. Am worried with the amount of money I spent during the purchase and the kind of treatment am receiving by Ashley very frustrating and I can’t recommend it to anyone. Very bad customer service.

Christy was great

Ashley, Derek, and the entire staff was AMAZING!! Stop by Phillipsburg Ashley and visit the team, especially “the real Ashley”. Thanks so much!!

Cholly was our sales associate today. He was friendly and very helpful. He mentioned financing several times and showed us how pricing worked, where to find more info on what we were looking for and answered any questions we had. He kept things lighthearted and let us shop around without being any sort of a nuisance. Selection was decent and manager was willing to negotiate a small amount on price. Overall happy with the experience.

Dania was very helpful in assisting me with picking out a beautiful couch for my new place.

Ashely at Ashely furniture in Phillipsburg New Jersey was AMAZING!! So patient and informative. Professional and extremely courteous. Great with our three kids too that kept distracting us. Thank you so much, Ashley!!!

When I called the store to see if they had a particular couch in stock, I was told they did, and if I came in the next day to order it, it would be 25% off and no tax. When I went to the store the next day, I was told that it was not on sale or tax exempt because of the price. Because I traveled an hour to get there, they honored the tax exemption and I was told it would be delivered in 2 weeks. I called for a delivery update and was told that it will not be arriving for an additional 2 weeks. There was no attempt to make any amends on this except for coming in to find another couch that is in stock. I am extremely unhappy with this level of service. I needed this couch as soon as possible, and if I thought I had to wait a month+ to get it, I would have gone else where. The customer service is less than satisfactory, and I will not be ordering from Ashley again.

Wonderful service. Incredibly helpful and kind especially Ashley she was incredible and it would have not been nearly as smooth without her help.

Ashley was an amazing person to work with she got everything I needed done and more. She found furniture I needed that I didn't know I needed.

Christy was very easy to understand and she was very nice made me buy an amazing piece of furniture.

Delighted with our purchase today…Christiana was very helpful and knowledgeable and explained everything clearly to us about delivery etc and the protection plan. We will be back next week to buy a mattress from Christiana!

Dania is GREAT!!!! She took her time we us, and answered all of our questions. She explained the protection plan and what all it covers. I will be back because of her kindness and knowledge

Just started furnishing my new apartment. Thanks Christianna Fletcher at Ashley in Greenwich Center

Christy is awesome and helped us with our new bed!

Our Sales Associate Cholly was awesome. Highly recommend.

Five stars excellent

Recently stopped in to Ashley Furniture to purchase a new sectional, and we were warmly greeted by Cholly. He was so kind, professional and quick to assist. We will most definitely return!

Cholly is a great sales man. And he was very helpful

They bribe you into a 5-star review before services are complete so they can gain commission... take those reviews with a grain of salt. Do not use Ashley. The whole process from scheduling our delivery to delivery(and haul away) was a disaster and less than desirable customer service at all levels. After over 2 weeks from purchase date, I followed up with the store as to status of our items and when we can expect then to arrive at the store for delivery, only to be told “oh the items have been here”… great, missed my window of delivery that week as a result and had to wait over an additional week to finally receive mattress, base, mattress protector, pillow. The mattress was damaged upon delivery, but decided to keep the mattress protector and pillow. We sent mattress and base back (no place to store base in interim without haul away of old mattress, yet that baffled customer service). Wish we never kept the pillow from the 1st delivery because there is a 72-hour return window they refuse to budge on, even though we didn’t test it until the new mattress finally arrived AND we tried to return within 72-hours of the new mattress delivery. The second mattress delivery arrived after the 4-hour delivery window and they refused to haul away the old mattress (even though we paid for that service) until we basically had to demand they take it. Customer service says they’ll get back to us, they never do. Says they’ll look into things, never do. Avoid at all costs. Should have purchased the mattress directly from the company. Please look elsewhere for furniture and spare yourself the headache!

Cholly was awesome to deal with and help me get the furniture that I wanted for my new house.

Had a great experience buying a new mattress here with help from Christy.

Cholly was the a great help

Christy was #amazing

Amazing staff especially lady Ashley so polite and helpful

My experience with Ashley furniture in Phillipsburg, New Jersey was outstanding. CHOLLY. Was exceptionally great! Definitely knows his business!

Cholly delivered an outstanding experience from start to finish. He was personable, kind, and funny—making us feel welcome the moment we walked in. His attentiveness and product knowledge stood out, as he guided us through each item we were considering, ensuring we understood the features, quality, and value. What impressed us most was his intuitive balance—offering helpful insights without ever being pushy, and giving us the space we needed to privately discuss our options. Cholly’s ability to build trust and rapport made the entire experience seamless and enjoyable. He worked in perfect sync with Ashley Rodríguez, creating a smooth and professional tag-team dynamic that elevated our visit. Together, they made the process efficient and stress-free.

I had a really great customer service experience and am very happy my wall art purchase. I would recommend Ashley’s to anyone.

Ashley Rodriguez from Ashley’s furniture in pburg was an incredible sale’s person. She was warm, light hearted, and didn’t follow us around the store to try and a make a sale. We have visited several other furniture stores in the area where that hasn’t been the case. She allowed my husband and I time in private to discuss the pricing and she was open to negotiating. I highly recommend her and the store to anyone looking for a beautiful, yet affordable couch! :)

Great! Very helpful wonderful experience!!

Cholly did a wonderful job helping us find a couch for our new home! Thank you!!!

I was told to expect my sofa on 7/31. I voiced with sales consultant what I would need it sooner. She said she would reach out to the warehouse to see if she could expedite it and would let me know. It has been one week and have not heard from anyone. I tried to do the tracker with the website provided off of my receipt and it gave me an error message. I called the number on the receipt to be told my sofa is now expected on 8/16 and that no sales associate reached out to the warehouse. I’m disappointed and frustrated by the way everything was handled.

Quick and easy. Staff was awesome

Cholly was amazing to work with! He offered a ton of advice and explored every option with us. He hooked us up with a lovely reclining sofa and dining room set, while offering an enjoyable experience the whole time! Every employee in the store was wonderful and I would absolutely recommend shopping here.

Ashley was so helpful and informative helping us look for a couch! She was extremely friendly and definitely made our experience more enjoyable :)

In-store team was amazing, very knowledgeable and helpful. Delivery experience was not stellar - terrible process, conflicting communications, multiple emails and phones calls with different points of contact, and several delays/reschedules after they had already confirmed a delivery date.

If there is an option to not to put even one star, I would have done it. Customer service doesn’t care about our issues, you would call someone, they will tell you one moment please and they keep you on the line for hours, even if the call disconnected, they won’t call you back because they don’t care. I have received a wrong package, it took me a month and half to return it and get the right item I purchased this is after 15,000 calls throughout the month with people who don’t want even to answer the calls. I had the worst experience with Ashley. I don’t like the people being unprofessional and careless.

Easy loan process, great price and service

Christy was great thank you! :)

Excellent

Cholly was great

Christians Fletcher was a huge help and very patient as we looked through our options. Thrilled with our bedroom set purchase! Thank you!

We went to 4 local furniture stores and ended the search at Ashley’s with Christy. She was attentive but not hovering. For a great deal and love the new couch.

Christianna is absolutely amazing! Not only was this one of the best in-store retail experiences I ever had the pleasure of enjoying; but she also truly cares and is passionate about her work and it shows. After shopping numerous stores it was such a breath of fresh air to speak to someone who really knows their stuff and cares to listen. 10/10 would recommend anyone to this store, ask for Christianna!

Ashley was a great help. Smooth purchase!!!

Salesperson Christianna outright lied to my face on not one, but two times. First she stated a sectional we wanted was "in stock". When I pressed her for a delivery date, she had to put me on hold, then came back and said she would have to place the order first and then would get a shipping date. I again asked if it would deliver this week as the display sign stated IN WRITING, and she again said it might not be immediate but I had to place the order first. Then I asked her to match a price I saw from the "largest Ashley seller in the tristate area", and she proceeded to LIE AGAIN TO ME, stating that the material as "different". I explained to her it was exactly the same as it was an authentic Ashley Signature Seller. I even showed her proof. She then said "their" material was "inferior to her material" but could not tell me why. Then she even got the material wrong when she said "microfiber" instead of faux leather. No one wants microfiber since it is a cheap product. So I told her that and told her I don't appreciate being outright lied to on two occasions in the span of 10 minutes. DO NOT GO TO THIS STORE. NO WONDER PHYSICAL STORES ARE CLOSING THEIR DOORS. This store clearly wanted to profit OVER $2000 on one sectional since that is how much more expensive since they were than an ONLINE ASHLEY DEALER! I hope their doors close!

Christianna was super helpful with the overall layout of our new couch and walking through the process with us!

My wife and I recently bought a house and needed to furnish it. Went to Ashley Furniture after doing some research and spoke with Christianna who was a great help for us. She was able to get us everything we wanted at a great price. Would highly recommend working with her if you use the Phillipsburg store!

Dania M. was super helpful and knowledgeable about all the couches and made our shopping experience effortless. Thanks Ashley for another great couch.

Had a great experience, Dania was really great, she was very helpful and patient with me! I'm really glad that I stopped in tonight!

Christy was terrific. She was very patient and definitely knows her stuff!!!

Christi fletcher

I had to take a moment to share how incredibly helpful Dania was during my visit to the store. It had been two full months since I was last in the store, and to my surprise, Dania not only recognized me—but remembered my name! That level of attention and genuine care is rare and so appreciated. Dania’s professionalism, memory, and customer service are truly top-notch. If you’re shopping for furniture, I highly recommend asking for her—you won’t be disappointed!

Very helpful but not pushy, Christy listened to what we needed and we will def be back

Cholly was fantastic. Very helpful

Christy and the staff was so friendly and helpful! She helped us find what we are looking for and was great!!

It was a very good experience, excellent service, helped us a lot, and got what we want. Christianna Fletcher helped us through the process.

Christy was a wonderful sales person!!

Christianna, was great! Greeted my family and I as soon as we walked in. Checked in on us while shopping around. Gave ideas and showed us different ways I can have the couch I was looking at. Sweet and patient. I recommend her and the facility.

Lovely furniture. Can’t wait to receive my bedroom set. Cholly was a pleasure to work with.

I recently purchased a mattress and adjustable base, and Ashely made the entire experience amazing! She was extremely professional, knowledgeable, and took the time to make sure I found exactly what I needed. She went above and beyond to help me and made the process smooth from start to finish. On top of that, her personality was so warm and genuine—it was truly a pleasure working with her. I’ll definitely be sending my family and friends her way. Thanks again, Ashely!

Walked in and we were immediately greeted by Cholly. He was very helpful in getting us what we’re looking for, he also offered us options to get discounts.

Went back to Ashley in Phillipsburg and Cholly was able to help us find the best table for our dining room. In and out super quick !

Very good experience today, everyone was very professional including our sales lady Dania! Very happy with our purchase. Thank you!

Another great experience at Ashley’s in Phillipsburg, all thanks to Eric! Eric was great to work with and very easy going and personable. He informed us of the sales and our options and helped us find exactly what we were looking for. Eric is an example of why we have been shopping this Ashley’s store location for over 10 years and will continue to do so. This store understands the balance of helping customers without breathing down their neck! And the prices are very reasonable. Great customer service, always willing to help! The Ashley’s in Phillipsburg is the best big box furniture store in the entire Valley. That’s why we have been returning customers 10+ times. We hope Eric is still around for our next furniture purchase in the future!

Cholly was very helpful in helping pick our new furniture.

My husband and I just purchased a new couch for our family room from Ashley Furniture in Phillipsburg. Eric was our salesman. He was very helpful throughout the whole shopping/buying experience. We explained what we were looking for and he offered great advice and suggestions based on our budget and needs. We are very pleased with our Ashley Furniture experience and are looking forward to enjoying our new couch when it arrives next week! We will recommend Eric at Ashley Furniture to our family and friends!

Christianna was well informed and detailed with the product and very attentive to the customer.

With the variety of pieces to choose from, my partner and I had so much to discuss and think over. Any questions we had, the associate, Cholly, answered any questions we had. We left and had few days to think about it. When we decided what we wanted we came back and asked specifically for him since he helped us so much. Highly recommend Cholly for any help!

Dania was the biggest help in picking out my furniture for my new apartment!

Dania was very nice and extremely helpful. She gave us space but assured us that she would be around if needed. She was super helpful when I was having issues with the financing process, which all ended up going well. She made my experience a whole lot better.

Eric helped up us check out a couple couch pillows we needed in a fast and easy time.

Excellent staff, Eric W great personality, great service, clean furniture store go visit and ask for Eric. I'm very happy!!

Cholly was a great help to us. I appreciate his approach to salesmanship. Not overbearing but very helpful at the right time.

We came in looking for a new couch for our apartment and Ashley helped us find the perfect one and was so informative and able to answers all of our questions, and more! She was so personable and a delight to talk to while processing our information. If you’re looking for some new furniture, definitely go to Ashley’s and ask for Ashley!

Ashley helped us find a great sectional for a fantastic price! Make sure you ask for Ashley when you go to Ashley’s!

Service was amazing! Cholly was the best! Big shoutout to him!

Our experience was wonderful!. Christianna was awesome. We went in and left in less than an hour with everything we needed.

So very nice, helpful and knowledgeable. Best experience ever. Thank you Cholly!

CHRISTIANNA WAS GREAT, PURCHASE WAS QUICK AND GREAT CUSTOMER SERVICE!!

Great furniture and the salesman is the best.

We had purchased an outdoor table from Ashley two years ago. We absolutely love it and decided we needed more seating for our deck. Came to Ashley’s in Phillipsburg to hopefully make a Purchase. Cholly kindly created us as we entered and explained all the sales and tags around the store. We showed him the item of interest and he immediately helped us get it ordered. Cholly was helpful and very friendly. We shared a few laughs as well. Shoutout to Eric and Ashely for their assistance as well. Overall a great experience and we are looking forward to our new furniture. Highly recommended this location!

Christy was fantastic!!!

Cholly was amazing!!! So helpful and an easy process! 10/10 recommend!!!

Christianna was amazing!!!!! Helped me start to finish and love my lounger

Christianna was a phenomenal help

Stopped in today, greeted by a very pleasant rep Dania M. I was surprised by the great selection and prices offered by Ashley furniture. We live locally and we don’t see much advertising for this location.

Dania was knowledgeable, patient and very easy going and professional. I bought a new dining room set and living room set. Thank you so much Dania!!

Christiana in Pburg was outstanding. Did not hoover and gave the perfect amout of help!!!

Christianna provided amazing service today when we purchased a dining set! Highly recommended

Great service

Great experience. Good prices and the service was outstanding. Cholly is very personal, professional, and knowledgeable! Thank you! Highly recommended!

Purchased a sofa and mattress and the entire staff was amazing especially Christianna!!

Ashley was so kind and helpful. She helped us find a couch that fit our family and all of its needs while also keeping us within our budget.

Amazing service, Ashley was very nice and helpful!

Christianna Was a phenomenal sales woman Extremely helpful and knowledgeable of all furniture and the store save my wife and I a ton of money on the new sectional we picked out highly recommended stop in and see her at the Phillipsburg store.

Cholly was so great with helping find what we wanted.

Christianna was very helpful and we got exactly what we came for!

I’d like to express my gratitude to one of your furniture consultants, Dania M.who assisted me in purchasing a sleeping sofa right from the moment we entered the store. She didn’t even allow us to explore other stores to compare options. She was a beautiful and professional representative of your company. This was our first visit to your store, and she didn’t give us the chance to go to other stores to choose what we needed. In general, she’s the best face for advertising (just saying).

Christian qaa very knowledgeable and helpful. Also, she was a good person. Please see her if you're in the market!

Christiana was amazing and extremely helpful.

Christy was super helpful and knowledgeable, especially with beds and bedding, thank you!

I went to Ashley’s Furniture in Phillipsburg and was looking for a King Mattress. Ashley was AH-MAZING and helped me find the right one, went above and beyond! Thank you so much for a great smooth experience and purchase!

Everyone was really nice and friendly especially Cholly.

Christianna was so helpful with the purchase of our new table. It was our first time here and she was very informative and patient. If we need more furniture, we will definitely be back again with her help.

Eric was so wonderfully helpful!!! I would absolutely return to buy more furniture here. I had such a great experience and the assistance was exactly what I needed and I left with exactly what I wanted. 18/10 I would recommend!!

Eric was great, very helpful, friendly, and informative!

Christy was the best sales person on the floor at this Ashley furniture store. Highly recommend speaking with her!

Christy greeted me with a smile. She was Courtesy and Friendly. Definitely will be coming back!

Pillipsburg NJ location was pleasant. The customer support team was dedicated. Diana was helpful and very professional. Highly recommended! Satisfied with my purchase Thank you !!! 😉

We came in looking for a new bedroom set and mattress and were immediately greeted by Cholly, who guided us through the entire store as we explored different bedroom sets, options, and mattresses. He was kind, knowledgeable, and incredibly personable. We’re so glad we had the chance to work with Cholly.

Cholly was great to work with and was very knowledgeable!

Christianna - 💭 personally and knowledgeable on furniture..

Cholly was great!

Today we went and got our new couch from Ashley Furniture in Phillipsburg. Cholly was our sales associate and he was wonderful with helping us with all the options they had. Trisha helped us at the end as well to checkout and everyone was absolutely fabulous here. Highly recommend coming here!

Ashley helped me find a new decor piece for my home and I couldn’t be happier.

Best experience and service ever in this store! Ashley is very professional salesperson here!

Ashley was awesome! Super helpful and found so many deals for us. Thanks!

We received great service today looking for a new bedroom set. Christinna was very informative and knowledgeable about mattress’s .

Cholly was very sweet and helpful. I’d recommend visiting with him

Chollyilly was wonderful every step of the way and made the process very easy

Amazing service from Christianna!

Christianna was very professional and kind. She pointed us in the right direction and we were able to find exactly what we were looking for. Thank you Christianna! We will definitely be returning for more purchases in the near future.

Great and fast experience! Christiania helped us and made everything so easy.

Best ever.

Thank you Cholly Bassoline for helping us with kitchen table!

The people here were very helpful, respectful. Thanks Cholly for all your help!

Amazing service especially from Cholly!

Christian was very professional and helpful

Christianna was very patient 2 weekends in a row! Though being new she was able to answer to the best of her knowledge and get us quick answers for the questions she wasn't able to. She gave us space to talk but stayed available and present for when we needed her. I would return to Ashley and work with her again!

Jolly Cholly was extremely helpful in our purchase of a couch! His assistance was very much appreciated!

Christy was amazing! She gave me a vision.

Ashley was extremely helpful with my family and myself to make our experience very pleasant and exciting and she went above and beyond! Staff is very welcoming and patient!

Ashley was a great in making sure we had a great shopping experience. She was patient and thorough and detailed with providing information about each item we were interested in.

Had a great experience purchasing our new dinning room table. Cholly was wonderful and so helpful!

Had a great experience this morning while seating for a new kitchen table. Cholly was so helpful and a pleasure to work with. We appreciated his input a lot and he made our purchase super easy. We will be back and hopefully be able to get his help in the future!

Charlie was a sweetheart to work with!

Christianna and Ashley were very helpful. Kind and patient. Thank you.

Ashley was amazing. Super helpful and funny.

Ashley was a delight! Professional, personable and highly competent. SHE is the reason we made our purchase today :)

Saudi and Derek were awesome

Cholly is the best!

Erick was attentive without being pushy. A pleasure doing business with him.

Eric was very helpful and knowledgeable! Would Definitely recommend Ashley Or Phillipsburg NJ

Ashley was great

Great service and experience. Ashley is truly a gem. She stayed with 2 hours - working continuously with us to help pick the best bedroom set. Loved her positiveness and service. Best service ⭐️⭐️⭐️⭐️⭐️

Had a wonderful experience, ashley rodriguez was amazing and super helpful

wonderful service provided bu Ashle. shes so great at what she does. bought a bedroom set at a great price. great experience overall

Great experience working with ashley

Ashley took so much care of us. Five star service provided. Right when we walked in, she greeted us with kindness. Brought the price to our level and worked with us for for over 2 hours. Took care of lil kids by providing them with crayons and coloring books. ⭐️⭐️⭐️⭐️

Cholly was great

Cholly was lovely to work with!

This was a great experience thanks to Ashley she was very nice and helpful also very patient she was the bomb looking forward to her helping me with my bedroom set.

Ashley was super helpful and polite and was very detailed in showing us the payment plans.

Saudi was incredibly helpful when it came to finalizing my order at the desk. Very friendly and professional and personable.

Christianna was super helpful! I will definitely come back to work with her again!

Ashley was extremely helpful, she was great !! :)

Eric helped us find our new couch and was extremely helpful in answering our questions and getting us exactly what we wanted!

Eric was great! Very helpful, kind, and efficient! Will be coming back and asking for him in the future!

We bought a table and reading chairs for our bedroom and Cholly helped us and was wonderful and he was very knowledgeable an help. Would recommend to anyone who needs new furniture

Eric and his team help us. They did a great job.

Ashley Rodriguez from the Phillipsburg New Jersey Ashley store was exceptionally helpful and provided spot on recommendations for us after an initial phone call. She met us in the store with a big smile on her face and walked us through all of the choices as did the general manager, Derek. Very satisfied with their help and the choices and will return if they do not donate to the GOP.

Ashley my sales rep was great!

Ashley is awesome!!!

Wonderful experience. Ashley helped me, she was knowledgeable and courteous. I loved shopping here.

I had an amazing experience at Ashley’s Furniture thanks to Cholly Bassoline! From the moment I walked in, he was welcoming, knowledgeable, and genuinely focused on helping me find the perfect furniture. He took the time to understand my needs, answered all my questions, and never pressured me into a sale. His professionalism and friendly attitude made the whole process smooth and enjoyable. If you’re shopping for furniture, I highly recommend asking for Cholly—he’s the best!

Thank you Derek for your awesome customer service support.

Josh was extremely helpful in selecting furniture for our bedroom! He made himself available and the transaction quick and easy to process! Thank you!!!

Eric was very professional and great to work with

Great experience at this store. Ashley took the time to listen to our needs. There was no pressure to buy. She did a fantastic job explaining the pricing options and worked to meet our budget. We appreciated the patience and space to make a decision that was right for us.

Ashley is the best! Very patient and informative.

Thank you so much Lilith for making our experience so easy!!!

We stopped in to window shop and ended up finding the perfect bedroom set with the help of our new friend Cholly! Wonderful service without pressure, very knowledgeable about the product and sales available. Thankful that we stopped in.

I had a great experience with Eric, he was completely honest and professional. Tricia was also very helpful and explained all details. I will definitely continue shopping with them !

Bought dining table and Paid Separately $150 plus tax for furniture care, they provided us documents what is covered and wt not for 5years. After 2 years paint was coming off and was listed Under covered but they did not honor that and that company ,Don’t spend any money on warranties

Josh was our salesman. He was wonderful. Knowledgeable about the furniture we purchased, dimensions, etc. He was fast and extremely well mannered. I'll be asking for him in the future. .

Josh was outstanding and very polite and did an excellent job.

Josh he was a great guy

Sales rep Ashley was a pleasure to work with, and the staff aided throughout the transaction.

Josh was amazing he was so patient and understanding and really took his time with us we love our new couches thank you so much, Josh

Josh was very nice and personable. He worked with us for a great price and we left the store feeling very happy with our couch and chair!

Cholly is the MAN!!!!

Cholly was very helpful. He answered any questions that we had and checked all prices when asked. He also showed us sales & was very helpful overall. I will definitely be back for any more of our furniture needs.

Charlie is as very frustrated Andy and helpful. Very knowledgeable about everything I asked about

Cholly was super helpful in the process of purchasing a love seat setup

Cholly was amazing! Will return

Cholly was a great help! He helped us find the perfect couch. Made the shopping experience great and went smoothly and quickly! We recommend everyone goes and sees him for there next furniture experience!

Josh was great at helping us find the right couch

Josh was great!

Josh was very knowledgeable and friendly helped pick out a chair! Go visit Josh today!!

Josh was great!! Very nice and helpful

Lilith was so helpful with my shopping experience for our new living room set! Total breeze and made shopping enjoyable!

Cholly was extremely helpful and attentive during our time shopping for a sofa. After picking the set we liked best he was very informative on the best qualities of the piece. Overall he provided us with a wonderful shopping experience.

The sales associate Choli Bassoline was the best sales man. Thank you so much for all your help with the buying process and helping pick out the best furniture.

We shopped at Ashley in Phillipsburg, NJ today. Eric was extremely knowledgeable, helpful and not pushy. We will definitely be back when we need furniture again! Thank you! The Hart Family

Derek was super helpful and helped us pick out the best option for our family! Susana was also really quick and efficient at her job!

We went shopping for a recliner today at the Ashley furniture store in Phillipsburg NJ. Josh met us at the door and he was very helpful and patient with us, answered all of our questions and didn’t rush us. All in all it was a pleasant experience and we definitely recommend going there for any of your furniture needs.

Josh was so helpful, pleasant and knowledgeable. Thank you for everything❣️

Cholly was amazing and knowledgeable!!!!!

Charlie was amazing!

A real pleasure to work with

Charly was an excellent guy very helpful made me laugh and smile Went to great detail about what I needed and went far and beyond to help me and my mom thank you

Ashley was a great help!

Ashley was the best (yes, that's her name) !! Very patient and helpful

Josh was super helpful in helping us with our color palette and our space constraints, while some how helping us stay in budget! 100% recommend.

Josh was amazing. Told him what we wanted and our space to work with. He didn't try and tactics just what we wanted.

Ashley was extremely helpful in finding what I needed. Excellent customer service

Best in the world💪

I was eyeing a table online for about a month. I went to the store just to see if they had it so I could see it in person. Ashley knew right away where it was and even helped us search for other chairs since the ones that come with it didn't work for me (kids and fabric chairs). Passed on the chairs but got the table and a protection plan for a great deal. I really recommend working with Ashley. She was very resourceful, knowledgeable, and laid back. I didnt feel pressured or persuaded to make a purchase.

Ashley was a super informative sales person. I highly recommend her to anyone looking for new furniture. She was very accommodating and helpful, though not pushy. Pleasant trip because of her!!

Ashley was amazing to work with, very helpful, and made the whole experience as smooth as possible. A truly 5 star employee to deal with. Will definitely be returning.

Josh was very helpful and respectful ,very nice guy . He explained everything about the furniture .he found exactly what i was looking for .

We had a great experience! Josh was professional and knowledgeable. I recommend this store and sales person.

Josh was amazing, the store was clean. I furnished 3 rooms. Tricia on checkout was very pleasant. Highly recommend

got a great deal. Cholly was great !

Ashley — was absoutley incredible! We truly enjoyed our furniture shopping experience with her! She made everything easy and worked with us! We would recommend her to everyone!!! She’s a great asset to your team!

Josh is awesome, super friendly and informative! highly recommend

I just loved Cholly And what a great sales experience! Came in looking for a coat and I walked out with a three-piece family room set and a beautiful table. Thank you very much!

Josh was fantastic. Very helpful and easy to deal with...highly recommend him

I worked with Cholly and Derek and they were both extremely helpful! It was a quick and seamless process buying from this store.

Josh was very helpful and so kind in helping us find a dresser for our bedroom!

Cholly was so patient with us while we sat on every couch in the store. Very helpful in picking the perfect fabric for our daily use!

Came in to Ashley's Furniture after having a HORRIBLE experience at Raymour and at Mattress Firm nearby. I came in, and was pleasantly greeted by Tricia Purnell, who applied a non pressure approach and allowed me to take my time looking around the store. My wife and I are so happy to have received an amazing deal by a friendly sales rep. 5 STARS for sure! Highly recommend this place!

Josh was great! Very helpful!

Josh greeted us politely & quickly helped us locate options for us! Great experience at this Ashley location thank you! Happy new Year

Josh was very helpful, he was very friendly, helped us find exactly what we were looking for and also helped us get a great deal too!

Ashley was great to work with. Very personable and very knowledgeable. It made for a wonderful experience today.

I very HIGHLY recommend shopping here!! Not only is this review about the beautiful furniture they have but also the customer service 100/100!!! Ashley and Derek were AMAZING to work with, so honest , kind, professional, patient and helpful. THANK YOU Ashley and Derek again for making our shopping at Ashleys such an easy and exciting experience. Will defiantly recommend this location to anybody looking!!!

I bought 2 rocker recliners from Ashley. I had then about 9 months and I had a problem with the one. More stuffing was needed for 1 and if you sit in it your feet don't touch the floor due to weak springs. I had a technician come and Ashley says it's normal eat and tear so it's not converted under manufacturers warranty. BUYER BEWARE......

Cholly was a great help and was very amusing through the process of looking for furniture. Cholly also made this experience very easy. The rest of the staff was very helpful and friendly. I will definitely return to the store again

Josh was amazing! Thank you!!!

Had a great experience with Cholly today when he helped us finish out ordering a sectional for our house today. Would recommend.

Cholly helped us greatly! We purchased our new couch with him.

Cholly was the man

Great shopping experience Ashley and Derek were phenomenal. Came into look at furniture and ended up leaving with 2 rooms of furniture!!! Thanks for the great experience!!!

Ashley was amazing!! So helpful with the whole process.

Ashley was our rep and she was professional and personable to work with.

Ashley rodriguez

Ashley was so helpful! She spent lots of time helping us put together multiple different potential couches and was very patient and kind!

Ashley was so helpful!!! Big thank you to her!

Ashley was amazing to work with!!!

Cholly was great! He had a lot of knowledge and insight into what type of bed we should get and that will fit with our needs. Highly recommended going to him at Ashley and they have great selection.

Ashley Rodriquez Helped us with purchasing a sofa. She was super nice and helped make our decision easier in determining what would work with us.

Josh was very patient and helpful with our decision to purchase accent chairs. We came multiple times and he was always friendly and informative. We are looking forward to our new chairs. Thanks Josh!

I would just like to say on how Ashley (one of the workers) was very patience with us during our time here at the store and help us a lot once again thank you and appreciate it all!

Josh J. Was super helpful, listened to my needs, did not push and made the whole buying experience pleasant and simple!

Great experience. Went to Phillipsburg location and Josh was extremely helpful throughout the entire visit. Let us looked around without any pressure.

I came in, knew what I wanted. Very quick easy process. Josh was a great help and it was a great purchasing experience!

Josh helped me out so much and was able to work within my budget. Definitely ask for him!

Dania was very helpful and wonderful to work with.

Josh was very helpful and friendly!

Josh helped us out. Great experience. Very polite and friendly.

Ashley at Ashley Phillipsburg was amazing, patient and so helpful. Defnitely recommend.

Ashley at Ashley’s is the nicest person ever! Bought my first couch and she was amazing to work with. The least annoying salesperson ever and she made the process so easy!

We has a great experience at the Ashley store today! Josh, Derek, and Michael were fantastic & made everything a breeze. Thank you!

Ashley was great!

Josh was very professional and patient with helping us find the perfect dining room set.

It was our first time going to Ashley furniture and it was a great experience. Eric was wonderful, he gave us our space to look around but was available for all questions we had. We will definitely continue to shop here.

Cholly was great so easy to work with and very helpful! The experience was very smooth thanks to him!

Ashley was great to work with! Was helpful and not pushy. The checkout process was quick and easy.

Ashley was amazing and went above and beyond with her sales team to make sure we had an excellent experience!

Josh was Very helpful and very patient! Ordered a table and a couch! :)

The staff was very nice, helpful, and knowledgeable with finding us a new dining room table. Choly was very helpful and made the process a breeze. Will recommend to friends and family.

Josh J. was super helpful and worked with us to get exactly what we wanted. Can't wait to get the living room set home!

Ashley was super helpful and so friendly! She gave us all the details we wanted to know about the furniture.

Ashley was great?

Cholly was amazing. He was very helpful and friendly

Josh was amazing

Sara was very helpful in helping get me and my family a couch set for our house.

Ashley Rodriguez helped me pick out my new chest and harmony bed great service all around

Ashley did us great! She was very knowledgable and worked with us to ensure we were happy. We enjoyed working with her and highly recommend her to anyone. Definitely an asset to Ashley furniture! Paul Sagun

Ashley was extremely helpful and patient while in store!

Great experience

Ashley helped my parents and I find the perfect sofa and loveseat set for a home with three dogs. She was so kind, helpful, and accommodating. Ashley was incredibly descriptive with our options and made sure my mom got everything she wanted! Derek was also super helpful with our checkout process!

Philipsburg store- Disappointed with the sales person at Ashley. Ordered a bed for my daughter and was told (after asking twice) if a box spring was needed. Was told no by the sales person and manger in the floor, “No”. I specifically asked because it was a a slightly different model of bed. Guess what? They were wrong! Now I need to get a box spring! Disappointed in the whole process there!

Lilith was awesome and got me connected with everything I needed and wanted. Thank you so much!!

Best store ever, miss Cholly

Thank you Ashley R. great customer service!!!

I have a difficult time making decisions when it comes to decorating. I love colorful walls and so it limits my furniture choices at times. I received assistance from the most patient and kind young lady and I am grateful! Thank you Ashley for taking your time with my decision and for your recommendations. The love that you have for helping others is going to get you to great places.

Thank you Ashley for always sharing the latest and greatest specials and taking great care of our clients that we sent to you. In the real estate business is always great to partner with someone who can help with the fun part the home shopping process.

Visited the store recently and was provided with quality service and a friendly interaction by Ashley R.

Had an amazing experience at the store.. Ashley Rodriguez was very helpful and knowledgeable!! She made the buying experience even better!! Will absolutely go back and ask for her the next time I go in the store!!

Great experience hadn’t been in person furniture looking in a long time, but the associate Ashley who helped me was friendly and knowledgeable I made it worth a while. I would definitely recommend using her. thank you for the great service

Ashley thank you for your help again very spot on with your helping points and seen my vision when I was explaining it to her

Thank you Josh and Derek for helping us find a great couch

Josh was fantastic at helping us find our couch!

Ash was amazing!!! Shout out to her

I normally don’t post but I have to give Ashley Rodriguez kudos for her assistance in helping us pick out furniture for our new home, from sofas for our flex room to bedroom pieces for spare bedrooms and wall decor. Her wonderful personality, knowledge and suggestions was appreciated.

Top 5!!! Ashley was the best! Very helpful and informative. Best believe I’m coming back

Great customer service at the Phillipsburg store and ironically the sales persons name was Ashley Thanks so much DLR

Ashley was a rock star! She's a great sales person! Amazing!

Josh He was a fantastic associate and helped us and answered all of our questions. Great salesman!

The associate that helped us today was wonderful. Ashley was so kind, and helped us find our new kitchen table!

Ashley

Cholly was wonderful! He was very helpful. The rest of the staff was wonderful as well!! We found a couch we are very happy with!

Cholly was able to find a magnificent couch for us and made the whole process easy! Gave the experience a real homey vibe.

Ashley was an amazing sales associate. She was patient with not only our questions and inquiries we had, but also with our 3 young children who were also asking questions. Overall, Ashley made it a wonderful experience purchasing our sectional.

The workers inside the store were very pleasant and professional. However, the only problem I have is that they told me my merchandise would be delivered in about 2 weeks, but now, I have to wait for 2 months. That's the reason I won't order anything else from that store.

We bought a 5 piece sectional and our salesman Cholly was very nice and helpful. He let us know all about what we were looking at and all the features and even cracked a couple funny jokes. Overall was a very pleasant experience.

Ashley at the Phillipsburg location was so lovely to work with! She was extremely kind, informative, and helpful. We would absolutely go back to her for big furniture purchases in the future. Go see her if you are looking for someone who is calm, gets your home style, and is not “salesy” at all. Thank you so much Ashley!

Sarah is very lovely and great to work with !

Lilith was incredibly helpful and patient while we walked through the store several times trying to find what would work best. She also made great suggestions when I was unsure of what I wanted. Overall great experience and would recommend!

Suzannah was super helpful and so nice! Derek as well. Thank you!

Ashely at Ashley was Awesome, thank you very much

Ashley store was amazing great help and really worked with you suzannah was a great help

Ashley furniture is amazing great service very helpful suzannah

Cholly Bassolline is the best product specialist

Amazing experience! Was buying a sofa for my first apartment and Cholly Bassoline was an incredible help. Very knowledgeable and helpful, was able to answer all of our questions perfectly. All the furniture we looked at was stylish and comfortable. Derek was an amazing help at checkout. Thanks Ashley!!

Salesman was very helpful and the experience was.good.

Cholly, Nick, and the rest of the staff at the Phillipsburg store were so helpful; any questions and concerns were answered. Treated like family. Will always go back when furniture is needed.

Ashley was a really great help alone with the others on the team. Highly recommend!

Great furniture selection. Cholly was a perfect salesman. Didn't overwhelm us through our journey and was helpful as needed!

Ashley, was quick and fast with my sale. Went in looking for a bed frame for my daughter with a budget, and she was efficient and provided us with something that was in our price point. Not trying to oversell us

Ashley was great. Very helpful, knowledgeable and professional.

Suzannah was great and very friendly and Derek was very helpful 💯🤝🏼🔥 🛋️🏠🔨

Awesome suzannah

Suzannah was wonderful and very courteous. Derek was a great sales person and very patient and helpful

Josh was great to work with. Let me test as many mattresses as I needed and let me take my time. Great experience overall👍🏼

Salesperson Cholly was exceptional!His greeting when we walked into Ashley furniture was warm & welcoming! So much patience! A pleasure to deal with!

Cholly was an amazing salesperson. Pressure free knowledgable and kind. The greatest selection of furniture and if they don’t have it they will order it from

Josh good sale person and happy .

Josh was great!

Great Experience. Thank you Cholly Bassoline Phillipsberg store

When I came in, Ashley kindly greeted me and offered her assistance. She was helping me find all the items, and colors that they had. Very professional and someone I will look for when I come back.

Ashley was great. Helped us out the day we came in . She followed up the next morning with a text to see if I was still interested. She came back with a great price and sold me on my new sofa. Now I can wait for it to be in stock and for my delivery so I can sit and relax on my new purchase

So happy with my purchase and our sales person Cholly Bassoline was the main reason we bought our couch today. He was so helpful and kind.

We Had a wonderful experience at the Ashley’s Home store in Phillipsburg. Ashley helped us, and she was fantastic, helpful, knowledgeable and very patient, especially with our 9 year old daughter that she kept entertained.

Ashley is Quick, friendly, and professional

had a great experience thank you nick

Ashley was very pleasant and knowledgable

The sales associate Ashley was so helpful with us picking out a new couch. She was patient with our kids and us as we went back and forth picking a couch. Highly recommend!

We had a great experience at Ashley furniture and Josh was pleasant and very knowledgeable and just a pleasure to work with! Highly recommend using Ashley Furniture.

Wonderful experience with Bre Smith! She was very patient and knowledgeable about the furniture. Will definitely be back again for future furniture needs.

Had a great experience buying a new sofa. Ashley R. was very helpful and knowledgable but not pushy.

Ashley was great and very knowledgeable Very patient as well

I bought my furniture in lPhilipburgNew Jersey the staff was very helpful I wasn’t rushed to make a decision on my purchase great store I will be going back and I have recommended the store to friends and family

Wow, I am impressed! Beautifully clean store, great options. Nick was so helpful in this store and gave me a great experience. He is an absolute supreme employee!

Great service from Josh! He was vey polite and very helpful. Thank you!

The staff at Phillipsburg are so friendly and accommodating. I will definitely be returning here!

Fantastic experience and amazing furniture! Josh was hands down the most knowledgeable and personable person I’ve gotten to work with. Highly recommend!!

Loving my Beauty rest !

Quality furniture and Cholly was very helpful and great.

I had an amazing experience here and wouldn't recommend shopping anywhere else! My salesperson Cholly was extremely helpful and knowledgeable about the product. The manager Nick was a great help as well and together they made sure I was comfortable with the purchase of my new mattress and bed.

Josh did an excellent job at helping us find the perfect sofa. Furniture store experiences arent always fun, but Josh made it comfortable and successful. Not pushy, just super informative and friendly.

Josh was extremely friendly and knowledgeable. We knew what we were looking for. He had some great suggestions for our bedroom and was extremely helpful when choosing a new mattress as well! Highly recommend scheduling with Josh!!

Josh is the man 5 stars very professional always smiling ⭐️⭐️⭐️⭐️⭐️

Thank you Josh J for giving us a great customers service.

Wonderful

Angelique was awesome!

Ashley was a great help. We had a really great time picking out a mattress and everyone in the team was very helpful.

Ashley helped us get the mattress we needed in no time flat. In and out on our lunch break.

Josh at the Phillipsburg store was amazing. He was very patient and understanding of the correct pieces to show us. Because of that, we purchased the dinning room chairs. If ever you need help, ask for Josh.

Josh, was excellent! He helped us find the perfect set of dining chairs! Thanks Josh!

Ashley at Ashley's Furniture in Phillipsburg NJ. Was very helpful. She was not pushy, and helped me get what was best for my space. She helped to get best price, and was very friendly. Also, Eric Wilson who helped me with the financing and purchase was very helpful. He was patient, polite, and courteous.

Josh was very helpful in assisting us with our new sofa/chaise purchase. He answered all our questions and was very easy to talk to and work with.

Cholley was great!

Ashley Rodriguez was friendly and helpful. She pointed me in the right direction and I walked out with a great bedroom set and a good deal. Thank you!

Ashley was wonderful

Ashley was great she helped me decide what I wanted for my kids and I. I have sat on this couch for many times months ago. It was time to get what I wanted. Great personality! Highly recommend working with her she explained everything to me wonderfully! And even drew me a picture!

Ashley was amazing. Would definitely come back and recommend her.

Ashley Rodriguez was awesome great personality and will hel0 you get a great deal thanks Ashley!!

Ashley was amazing. She made my purchase easy and pleasant.

Josh did an A-1 job!

Cholly was so helpful and kind in helping us find the perfect couch! They price matched online and got us our couches ASAP! Highly recommend!!

The sales people lies to your face they tell to you one thing and customer service tells you some thing else. Will never buy from this place AGAIN!!! 👎👎👎👎

Ashley Homestore in Phillipsburg is the best furniture store around!

Ashely was great!

Ashley is awesome 😎

Went to Ashley’s furniture for couch shopping and Cholly was super helpful and answered all our questions. We ended up buying the couch.

Everything was super easy and the staff was amazing a speacial thank you to josh for helping me out and getting me my new bedroom set

Ashley was our sales rep. She was knowledgeable, knowledgeable, patient, helpful and fun! She worked with us to find exactly what we wanted. The rest of the staff was helpful and friendly as well!

Great service. Amazing help from your associate Josh. Very knowledgeable and did an awesome job.

Chilly Bassoline was very helpful through out our visit. Highly recommend him to assist you.

Cholly was wonderful to work with when looking for a couch for my new home! He genuinely cared about finding the right fit, quality & something that would fit my lifestyle perfectly. Once I showed him a picture of what living space I was working with, it took off from there! Not only was he very friendly but he was more than just a sales guy & made sure to give me answers & confirmation to important things financially. I loved working with him today & he made the experience that much more seamless!!

Ashley Rodriguez was not just respectful and courteous, but absolutely amazing!!

Cholly was a great help picking out our bedroom set for our new house!!

Cholly and nick helped us so much, would happily recommend them! They were amazing

Josh was very persistent but in a good way. Extremely helpful. Would come back just for him. He talked me out of leaving twice. Good guy!

Ashley and Derick were amazing throughout the purchase of a new mattress and box spring. They really went above and beyond.

The sales associate Ashley had given the best customer service experience in history so 5 star review

Cholly helped us find our mattress. He was very personable and seemed to love his job! He helped us get a great deal and made shopping enjoyable!

Ashley was very accommodating and helpful the entire time

Cholly bassoline

Ashley was great

Josh and Nick were amazing to work with. Great service and a great deal.

Cholly was an incredible help! He was able to find the matching pieces to a set I had purchased for my daughter 3 years ago…. He was patient with me as I called and texted her throughout the buying process and gave me the best prices he could! The staff in general, at the PBurg store was fantastic!

Cholly was phenomenal. He was so friendly and truly a wonderful experience in helping our situation!!!

Cholly was the absolute best! Very respectful & didn’t feel pressured to make a decision! Thankful for him & will be back because of him if we need anything else!

The place is great, the quality of the furniture is even better, and Cholly was amazing with us… 💕

Ashley was great

Josh was great! Came in to look for an area rug for our living room, but had to weigh lots of options because we have a rug-ruining Frenchie. We know as pet parents we have to throw away rugs every so often because of our OCD with cleanliness, and Josh worked through many options with us until we got something we were happy with--at a great price! Great place with friendly salespeople who are not pushy. Would definitely recommend! Chubbz McGee approves!

Josh J was professional and had knowledgeable of all items I inquired about. Thanks Josh.

Josh was awesome at helping us! Our third time in this store. If you come here, see Josh or Nick, they are the best.

I purchased the Reveon Lakes sofa on 4/19/24, it was delivered on 5/8 and was damaged during delivery. When I noticed the damage the following morning I immediately called and Ashley furniture agreed to take back the sofa and give me a full prompt refund because I didn't feel like a repair would suffice. Also upon further inspection, I noticed a hole where the warranty pamphlet was attached to the sofa and that the sides of the sofa were merely fabric stretched over a cheap wood frame. I wanted it out of my house ASAP. They picked it up on 5/17 and I still have not received my refund check and it is July 11th. I've been given the runaround for almost two full months now and I can confidently say that I would NEVER buy furniture from Ashley Furniture again. They are selling overpriced, poorly constructed garbage and their customer service is by far the worst I've ever experienced. Go online to Costco for quality furniture, great prices, swift delivery and amazing service.

Ashleys help was wonderful.Ade shopping a delight.

Bought a bed from Ashley R today She was so sweet and helpful ! Cant wait to get my order Also dealt with Julia she was also sweet and helpful. Nice bunch of ladies 😀

Cholly was amazing, he was extremely helpful and sweet! Go see him!!

Great buying experience! We didn’t feel rushed or pressured. Ashley way amazingly informative , kind, and patient. The whole experience was flawless and the team as a whole was amazing. Would shop here again! Thanks team!

Very stress free experience working with Ashley at Ashley furniture. 10/10 would recommend for furniture needs.

My experience at Ashley furniture in Phillipsburg NJ was excellent because of our help from Josh. He made buying our furniture shopping experience as seamless and pressure free as we needed while giving us all the guidance we needed! And the manager worked with us to make sure they were our best option

Great customer service! Great furniture at a great price!

Sales rep Ashley Rodriguez was extremely helpful and attentive. Helped us find everything we were looking for.

Cholly was fantastic and such a great help with picking out and selecting our new livingroom furniture! He didn't hover, gave us basic info and ket us continue seat checking. Was a good experience, and he helped with website price matching

Lovely service with Ashley Rodriguez, helpful and SO nice

Enjoyed my time at the store, the associate Ashley was on top of things, very knowledgeable and passionate about genuinely getting us the right furniture for pur circumstances. Felt at ease.

The entire staff was so amazing in helping us choose and even going above and beyond to stay within our budget. They were kind, generous and made us feel welcomed. I want to give a special thanks to Ashley because we wouldn't have gotten anything together without her help.

Ashley did an amazing job helping us get exactly what we wanted at the price we needed!!

Cholly from the Phillipsburg location was phenomenal, he was very knowledgeable and professional. We’re glad we met him, we even came back to buy more furniture because we had a first initial encounter and a great experience!

Ashley Rodriguez was awesome. She assisted and help my with my selections!

Cholly was extremely helpful, patient and knowledgeable. Wonderful experience

Tricia is a horrible representative for the company. She is rude and condescending. I will never shop in this store again because of her attitude.

My mother and I went in today looking for a rug and a mirror and while having a bunch of different options to choose from Josh helped us choose the perfect mirror and assisted in browsing the rug options. The associates there were all amazing, but Josh truly went above and beyond.

They started off great, but finished horrible. The furniture was much later than promised. Not a huge deal. we made it work. The last two pieces where delivered yesterday and they don't fit. The sectionals do not connect to stay together. The frame on the chase lounge cracked after three uses. They offered a repair, but who wants a repair on a cracked frame? No replacement even with a 5 year warranty. Repairs only!

Excellent customer service by Josh. Happy with our purchase.

Josh was amazing! So kind and didn’t hound me which I appreciated. Definitely a great sales person!

Went to Ashley just looking. Josh walked me through the store and showed me many options. Although I was indecisive he helped me with color options as well as configuration options. I do still have to be sure I measure before I purchase my Collyville, I will def be back to see Josh and team for the latest looks and options to fit my taste. Excellent customer service and experience!! Thanks Josh and the Ashley store team!

Met with Josh who was very easy to work with and found us a nice bedroom set within our price range.

Terrible!!!! I would never buy from this place ever again!!!

I was in, helping my mother look for a table. Ashley and Nick were very helpful. We were unable to get the table. It was for a not for profit event for, Rolling Thunder Chapter NJ3, and the time frame to get the table was not good for the event. Ashley and Nick did try their best to work with us! Great customer service!

I recently purchased living room tables and an entertainment center at. Ashley Furniture in Phillipsburg, NJ. I was assisted by Josh, who was very knowledgeable and helpful. I had to return because the coffee table I bought was too large for my space. I asked for Josh and again he assisted me in purchasing a smaller piece. I was very happy with Ashley and Josh. JoAnn Williams

Angelique Reed was Awesome she understood what I wanted and helped me get everything I needed.

Bought a couch here this morning and had a great experience with Josh! Nice selection of styles here and great staff.

Angelique was the best sales person made us feel very at home and helped up pick out our beautiful new couch thank you so much

Josh, our sales reps, was amazing! We couldn't of asked for better service!

Josh at Ashley furniture in Phillipsburg was quick, efficient and super easy to work with!

Cholly was fantastic to work with! We came in for a sleeper sofa and left with a sleeper sofa and a brand new patio set for an unbeatable price. We had a great experience and would recommend this store and Cholly & and his manager Nick to all our family and friends!

Ashely was awesome, patient and understanding.

Ashley Rodriguez was an awesome sales associate, haggled down prices to make us comfortable, patient and informative.She’s the best thank you Ashley !

Liked the store a lot very clean n a young lady stuck out she was very courteous knowledgeable her tag said Ashely I thought it was a joke or something but great job Ashely

My review is not about the furniture as I have not received it yet. This is based solely on the customer service that I received from sales rep Ashley R and her team mates. Ashley greeted me with a smile and got right to work helping me. She made sure she got me the best deal she possibly could on my couches, and her team mates did their part to help. All while being so kind and upbeat. Overall I had a wonderful experience and everyone was so enjoyable to be around.

I would just like to say that I had a great experience when I visited your store. I had the pleasure to speak with Ashley who was very informative as well as polite and I will definitely recommend your store to my friends.

I had an exceptional shopping experience at Ashley Furniture Store, thanks to the outstanding assistance from Ashley! She went above and beyond to help me find the perfect piece for my home. Her knowledge, patience, and friendly demeanor made the entire process enjoyable. If you're looking for top-notch service, ask for Ashley at Ashley Furniture Store - they're a game-changer!

I had the pleasure of being assisted by Ashley Rodriguez, she was so helpful! It is rare for me to ever write reviews yet I felt the need to based off my experience with her. Ashley took the time to understand my needs, offered great recommendations and even helped me to visualize the furniture in my space! She is exceptional! Her dedication to customer service satisfaction is truly impressive. Thank you again Ashley!

Ashley Rodriguez is an outstanding sales young lady. She is very knowledgeable, patient, polite and very positive. Thank you Ashley for your service . YOU ROCK!

I recently visited the Ashley Store in Phillipsburg, Ashely Rodriguez​, and her team impressed us with the quality of their products, their commitment to excellence, and their dedication to customer service. Throughout the process of working with us, what I appreciated most was the realistic but optimistic "we can get it done" attitude. This is an unprecedented level of service that I have not received from other vendors, furniture, or suppliers. Given the level of service, attention to detail, willingness to rise to the challenge, and quality of the products they sell, I have absolutely no problem recommending Ashley Furniture to others. We purchased a black leather party sofa and I am pleased with it

I recently went shopping for furniture and had the pleasure of meeting Ashley Rodriguez. I explained to her what I was looking for and she gave me a few suggestions and help me find my living room set. Her knowledge and details on every piece of furniture is amazing! So anyone interested in looking for furniture go to Ashley Furniture and look for Ashley Rodriguez. Thank you Ashley Rodriguez.

I had an amazing experience with Ashley floor sale rep. The customer service was outstanding, and the product was exactly what I was looking for. Found exactly what I need it to make my streaming studio complete thank you Ashley and Ashley furniture

I went to purchase a dresser the other day and was greeted by a lovely young lady named Ashley Rodriguez she was very helpful and great with helping to purchase my dresser I will definitely go back and purchase a sofa thank you Ashley for your help.

Went in to furnish our new home and worked with Ashley and Nick. Both super nice and made the entire process smooth & seamless. Highly recommend.

Josh was very helpful in helping me pick my bedroom set at such a great price! Will definitely come back for my furniture here in the future:)

(Translated by Google) Ashley has excellent costumer service and is very professional. (Original) Ashley tiene excelente costumer service y es muy profesional.

Cholly is the best! So helpful, patient and kind. Definitely recommend shopping with him.

Angelique is the best !!!

Ashley was very good didn’t rush me and answered all my questions very pleased

Ashley was great

Angelique was an amazing help!

Cholly helped us purchase a new bedroom set! Great deals and service!

Ashley Rodriguez was super helpful & knowledgeable about the products! Want a great shopping experience just go in & ask for Ashley to help. It is very clear she knows her stuff! Thank you Ashley!

10/10 sales experience with Ashley. She’s patient, very nice and super duper helpful! Will only be going to her when I visit.

Ashley is a great associate!! She’s very polite, knowledgeable and very sweet! I’d definitely go back and ask for her!

Our associate was Ashley Rodriguez was amazing! Great experience!

Very pleasant experience it was quick and painless. Ashley was very helpful

Josh made shopping for a new couch super easy!

Angelique make an Excellent customer service!

Wonderful experience with Ashley in buying our furniture. Thank you.

Thank you Ashley for the amazing help the day I came in the store.

I recently had the pleasure of working with Ashley Rodriguez at Ashley's Furniture Store, and I couldn't be happier with the experience. Ashley helped me select several pieces of furniture, including a beautiful couch set and dressers. She was incredibly knowledgeable about the products and provided detailed information that made my decision-making process much easier. Her articulate and easy-going nature made the entire shopping experience enjoyable and stress-free. I highly recommend visiting Ashley if you're in the market for new furniture—her expertise and friendly demeanor are truly exceptional!

Cholly was a wonderful and helpful salesman. He was excellent. We ended up buying the the set and we really were not going to buy but Cholly was so nice we couldn’t resist He was not high pressure either he let us make up our own minds well done Cholly!!!

Ashley was the best! She made the experience fast and easy to find our dining room chairs. She was super knowledgeable and friendly. Thanks lady. 🤍

Ashley was very knowledgeable and helpful in the process of buying our dining room chairs.

Angelic was wonderful and and help us so much!

Ashley was so helpful and knowledgeable! She made the process seamless and we really enjoyed our experience with her!

Ashley is AWESOME!!! Great customer service, very attentive and always looking out for the customer. Pls pls ask for her assistance…very personable! Thanks so much Ashley! You are the BEST :) :)

Josh did a fantastic job. Appreciate the great service I always get at Ashley furniture.

They were very helpful and accommodating. Josh @ the Phillipsburg Store was very helpful.

Last weekend came to Ashley in Phillipsburg in the after to look for a living room and bedding. Ashley Rodriguez sales associate were very helpful and professional. She helps me with what I was looking for. She will be my to go person for next time I come to the store to shop for my what I need in my home, I can't wait for my future to be delivered. Thanks Ashley Rodriguez

Bre was a great help!

Stopped by with some ideas of what we wanted and Josh was super helpful in getting us just the right sofa at a great price! He listened to what we needed, showed us some great options, and gave us space to discuss those options as needed.

Come see Cholly. He will take great care of you, for sure. Very happy customer

Ashley was great🙂

Bre was very friendly and helpful throughout our purchasing experience. Our daughter is thrilled about her new bedroom set. Thank you for your patience, recommendations, and an unforgettable buying experience.

We had a Fantastic experience purchasing my daughter’s furniture set. The process was painless, insightful and full of laughs. Thank you again, Bre!

Great experience! Josh was very friendly and helpful in finding a mattress. Will definitely be back!

Angelique was patient and allowed us the space to roam without hovering as some places do. The environment was inviting it was clean and we had a pleasant experience. Angelique worked with us in combing furniture pieces and the purchasing process was quick. I recommend the place and also look for Angelique.

Bre, was awesome with us.

Amazing experience! Vra was so helpful and pleasant and made the shopping experience awesome!

Great service from angelic. Thank you so much much for everything.

Josh was so attentive and didn't mind going that extra mile for me. His easy- going personality made it very easy for me to reach my final decision. Now, I'm leaving with what I was looking for.

Bre is awesome, knowledgeable and friendly!!

Josh was fantastic. So professional and he was very knowledgeable.

Cholly was very nice and very helpful

Cholly was great, very helpful and pleasant to work with!

Employee was very helpful and nice.

I was very pleased with the sales women Ashley , she was professional , helpful , and not pushy . She was knowledgeable with the furniture. Thank you Ashley for all your help . 😊

Angelique went above and beyond! Helpful, knowledgeable and somehow knew exactly what I wanted from a brief description.

Cholly was extremely helpful and gave us a great discount on our table. He made our experience very satisfying.

Ashley Rodriguez was a wonderful hel0 and went above and beyond!

We had such a good experience at the Ashley store!! Our salesperson, Ashley was so kind and we felt so comfortable around her. She made the shopping so enjoyable and it was just a fun experience!

Bre and Nick are the best people ever. Very personable will come buy with them again and again

Bre was great. She helped us with our kitchen table needs. Highly recommend

Josh was awesome!!!

Josh offered us a great experience. Highly recommend for any furniture needs!

Bri was super helpful and the perfect sales person

Lilly and team were outstanding. Very personable and extremely helpful. Will happily be back! Thanks Lilly!

Lilly Keegan was an amazing design consultant. She was super easy to work with. We found a couch and purchased it today!!

bre was phenomenal!!!! she was extremely helpful and kind and ready to help she's very very nice

Angelique was great

Ashley was amazing and knowledgeable i can’t believe how patient she was with me. Very grateful

Bre smith was a tremendous help and made it easy and stress free in picking out our new furniture!

Angelique was very helpful. Persistent but gave you space to make decisions. Would definitely go back and ask for her again

ashely was so helpful in the furniture picking process! definitely coming back here again

My experience was great, Our rep Ashley was super helpful and patient as I searched for the perfect furniture for my new home.

Btw was very wonderful to work with!!

Ashely helped me find my dream couch! I appreciate her help in this process. Great store with great people

Ashley was great and easy to work with! All the staff was super nice too!

Angelique at Ashley in Phillipsburg is amazing! She guided us on a budget friendly couch for our specific needs based on pets and children. Thank you so much!

Bre did a wonderful job helping us pick out a mattress. The process was quick and simple and she was able to fit us with exactly what we were looking for.

Angelique was Amazing!! So knowledgeable and extremely personable!!

Sale person Ashely Rodriguez was extremely helpful and thoughtful-very attentive and informative- loving my new sofa

angelique was fantastic and helped us pick out the perfect sofa for our family!

The young lady named Ashley that helped us was amazing she was able to answer all of our questions and was able help us decided what we wanted when we could get it she just checked every box when it came to excellent customer service

Great place to shop Sara was excellent!!!! was a great help in finding my sons bedroom set I will definitely be back to see her in the future!!!

Angelique was amazing and wonderful Recommend her to everyone She was so helpful and friendly

Knowledge and understanding what we needed Amazing highly recommend using Angelique

i have never had a good experience here. the sales people are all uneducated and unethical with their selling practices. will not let you walk around on your own. the furniture is nothing better than you can get off amazon. nothing is solid wood but they charge like it is. when i asked if they had anything that wasn’t particle board the girl with a chest tattoo said i was welcome to go shop somewhere else to see if they had solid wood.

Ashley was fantastic, very friendly, very patient, would definitely recommend!

Great experience with Josh! Great looking furniture and reasonable prices!

Cholly was our sales associate and had great customer service!! He was very knowledgeable and honest when discussing 2 different couch options. The entire staff was very friendly and knowledgeable with our entire purchase process.

LILLY WAS GREAT!

Had a great experience with Cholly finding our couch! Thanks Cholly!

Cholly was very personable, friendly, knowledgable, and helpful. There was no high pressure sales. I knew what I wanted and I got what I wanted. Very low stress experience and financing was easy! Thank you Cholly.

Chilly was awesome and the reason I’m buying this couch

Angelique from the Phillipsburg Ashley Furniture Store was extremely helpful, personable and knowledgeable when it came to helping our family choose a bedroom set. She listened to what we wanted and offered many options. When we made our choice she made the purchasing portion quick and painless. She is an asset to their store if you are in the market for furniture go see Angelique!

Cholly was a big help to us, great experience!

Cholly was so helpful and a pleasure to work with. I'll look for him next time I'm shopping at Ashley Furniture.

Cholly was extremely helpful. He was there every step of the way.

Do not buy furniture from Ashley in Phillipsburg New Jersey. They lie about delivery dates and never reached out to let me know that the date would be 7 weeks instead of 3-4 like I was told during purchase. In the fine it says can take up to 12 weeks so the manager says becareful people. When asked for refund the charged a 25% stocking fee for something that is still not in stock. Over 500.00 dollars they charged me to put something back in stock that they did not have. The manager would not give me back the money I put down cause he wanted me to wait until whenever the furniture came in. He said it would be in my best interest to wait for the furniture to come in because he would not refund me my money back. That's a great way to try to strong arm someone.

Cholly was the best!

Cholly was a wonderful salesman, very pleasant and helpful. A sweet man.

Very knowledgeable and helpful in finding the right couch!

Bryana Smith was amazing. Couldn’t have asked for a more personal and helpful saleswomen. My wife and I are extremely pleased with the entire experience!!! Give that women a raise!!!

Cholly did a wonderful job helping us with what we needed.

Very pleasant shopping experience, see Bre , she's great!

I came in today for help with my purchase and Christian helped me and solved the issue I was extremely helpful!!!

Bre was patient and very helpful

Lilly was a great help, excellent communication and very friendly.

Sara was very nice and helpful 🩷

Great experience! Highly Recommend Bri. She was there when we had questions and measurements but did not trail behind us.

Bre was absolutely amazing! She made it so simple for us and we will be a loyal customer to her

Everyone was very friendly and welcoming. Didn’t feel pressured at all - Lilly was great!

Bre was a wonderful salesperson and very helpful with our furniture order.

The staff was great... However I've had my couch for less than 2 months... And arguing with the service department to get it fixed .. not getting a good resolution at this point.

Cholly was very helpful and attentive!

Bre was fantastic. She gave us space when we wanted to do more browsing on our own and was also extremely knowledgeable when it came to purchasing our mattress and bed frame. You can tell she enjoys her job and gave us an excellent buying experience.

Bre was a huge help. Friendly and funny to boot.

Cholly was very helpful in helping us find what we needed!

Great. Cholly help me and actully lead me to the one i am buying.

Small

Cholly was fantastic!! Very informative and friendly, but not pushy!! Great experience!!

Cholly was awesome! Super helpful and made the experience easy and enjoyable.

Lilly was a huge help

Cholly was very helpful and friendly with buying our dinning room table

Walking in to Ashley furniture right away , I felt welcome. Cholly greeted me like we knew each other, was absolutely very helpful. Eric and he worked with me for hours to find the right mattress/bed to fit my needs. So friendly, knowledgeable and patient. I can't say enough good things of how much fun it was and I look forward to going back for the rest of my furnishings. I thank them for being apart of this journey in my life.

I’ve been shopping with Ashley Home Stores for years and it was finally time to purchase a new living room set. We met Cholly at the front and he was fantastic helping us find exactly what we wanted with some limitations as far as size for the couches. He was so pleasant and I look forward to working with him in the future for other purchases!

Worked with Cholly absolutely amazing as usual. Bought from him several times before and we absolutely love him!

Thanks Derek!!

Ashley was great. Attentive and professional.

Sara is fabulous! She didn’t give any high pressure sales when we entered the store - which we Hate. She welcomed us, asked if we were looking for anything in particular, and then provided relevant information on the sales available, and then let us wander. After letting us wander for a bit, came back to us to see if we had questions. We did, she offered suggestions and helpful advice, and was ready with pertinent price information. And we walked out buying three separate pieces. No high pressure sales pitches, just friendly superior attention and easy personality. The store is very lucky to have Sara for she knows exactly how to help customers find what they need and want, without customers feeling pressured to buy.

Cholly was a great help!

Bre was fantastic today! Super kind and tentative

If i could i would give them zero starsi would. I have bought bunch of stuff due to prices but the quality is well below standard even for the lower prices. They will sell you a warranty that will not cover much if anything and they tell you you can get money back if you dont use it and i never got my money back. When i called they told me you have to call with in 90 days to get a credit.

Bre helped me pick out my reclining couch and I love it!

Cholly was super helpful and not suffocating as some salespeople can be. He got us a great deal on furniture for our new home. Thanks!

Lilly was super sweet and very helpful with helping us find the right bedroom set. I would highly recommend her!

We had a great experience thanks to Cholly. Can’t wait to use our new furniture.

Derek was amazing!!! Came back twice and each time he helped me with all my questions and even moved furniture around to help me decide!

Cholly is the best! He was beyond helpful when it came to finding a new bedroom set!

Cholly was spectacular in every way!

Bre helped us out today at Ashley’s and she was awesome!! She’s so super duper sweet! Made the whole experience super easy. 🤗 highly recommend.

Derek was excellent very helpful and knowledgeable! Had a great experience and would recommend family and friends to ask for him at Ashley Furniture.

Had a great experience with Derek

Very Satisfied!!!Thank you being so accommodating,patient and reasonable for all my family need's also thanks for customer services in store!A special thank you for Derek!Anyone who needs advice to buy ask for Him at Ashley home store in New Brunswick ave. Pburg,NJ PS. Also a thank you to Mark (Gen.Manager)for making it happen the purchase!

Beautiful furniture and the customer service very kind and patient,special thanks to Derek very helpful through the process of choosing my furniture .

We had a great experience shopping for some furniture for our new house. Derek was very helpful and answered all the questions we had.

Derek was very helpful with helping us pick-out our dining room furniture

Bre is amazing and very helpful ᵕ̈

Bre was a great salesperson. She was able to answer all my questions and was very helpful. All the employees were friendly and not pushy in any way. I’ve been buying from Ashley’s for years and never disappointed.

Bre

Derek was amazing!! Helped us find the perfect sofa for us!!! Highly recommend!!

Dereck was awesome!! Helped us with exaclty what we needed! Highly recommend

Derek was very helpful. Not pushy, gave us all the info we needed and time to think. Very good experience all together and good price!!

Derek was very helpful and friendly. Definitely would recommend!

Bre Smith was very attentive and knowledgeable. Our experience purchasing a mattress was better than we expected. Thank you Bre.

This was a great experience, Derek really helped us out.

We had Cholly and we’re very satisfied!! He was not overbearing and was able to answer all of our questions. We purchased from Ashely Furniture today!

My experience at Ashley Furniture was great. Cholly provided me with excellent customer service, and was very patient.

This store should have 5 breez Bre=)

Great store. Much better prices than Raymour and has more modern selections. Highly recommend asking for Derek as he helped us selection and colors. Also got us the best prices and promotion.

Ms. Bre. I had such amazing experience with her. My third time with her within a year. I got my new home. Start remodeling them and bought furniture at ashley. Wonderful !!! Will see you again.

Cholly was an awesome help with our purchase!!!!!!

Derek was very helpful and accommodating with finding me a quality bed at a great price!

Bre was very helpful in selecting a mattress! Thank you!

Lovely furniture and good prices and courteous, knowledgeable help.

Derek was amazing. He was so helpful and great assistance on what we were looking for. He showed us different configurations/pieces that would work well with what we were looking for and helped us make a final decision. Would definitely work with him again.