Ashley Randolph, NJ
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Paul was fantastic! He was patient and friendly, addressed all of our concerns and made great suggestions. A very enjoyable experience. Thanks, Paul!
Paul Keefe was an amazing, patient sales rep! He helped us furnish our entire new house in just a few hours and has a great eye for design and style.
One star because I still haven't gotten over the fact that last time I came here about 3 months ago, the cashier (a Rutgers student) asked for my driver's license and wrote down the information even though I was using my own credit card. I bought a desk that was ready to go into my car that day. They probably thought that I wasn't using my card and that's why they asked for my license. They were protecting my own desk and money from me. Horrible experience. Everytime I pass by this store, I am reminded of that experience.
We went inside and found everything we wanted and thought everything went smoothly. We made our order back in May to be delivered into our new apartment July 2nd. They got new owners and messed up our entire order. They counted our order as part of their inventory and we got delayed a week. They’ve promised us so many Saturday’s, Tuesdays, and Thursday’s and still nothing. Eventually we got so frustrated because it’s been weeks, we ended up having to go in person for our recliner and coffee table. Our couch has been at the warehouse and they had the wrong sofa on the order, even though we corrected them multiple times. They even sent the wrong piece and we’ve been waiting weeks. It’s been so frustrating, we even tried canceling and they told us they would charge us a bunch of money if we did, even though they were the ones that messed it up. Today I called to finally confirm the delivery for our sofa and they said yes and no one showed up and I called the store almost 20 times and they refused to answer me. I promise I’m really not a Karen. I usually don’t care about these things but the whole experience has been truly horrible. Please save yourself some stress and try another store. The cheap prices really aren’t worth the amount of aggravation you’ll experience.
Biggest regret going to this store. I will never buy furniture from Ashley again. I purchased a new bed in May including mattress and headboard. The shopping experience itself was fine. I received the bed and quickly realized the mattress is the worst I have ever slept on. I called to get it exchanged within the 30 days. I was told they were being taken over and their system is upgrading. This has been now more than a month. Two weeks ago I went in to pay for the exchange fee for the new mattress. I still have not heard anything about getting a new mattress. This was the first and last time I will ever shop at Ashley. All my furniture in the past has been with Raymour and I will stick with them in the future. Do not shop here, fo elsewhere.
Great overall experience. The sales personnel where very knowledgeable, accommodating and a pleasure to work with. We went in thinking this was going to be a long drawn out process, but there customer service was impeccable, the attention to details in exactly what we were looking for was spot on and I would recommend this specific store to anyone looking to upgrade there furniture. But don’t take my word for it? Pay them a visit, you will be surprise at not only There prices but your overall selection and experience!!!!
Usually going to the furniture store is a pain. Finding what is nice to bring in your home at a reasonable price. I had the most wonderful experience here. Hunter my salesman was so knowledgeable and helpful without being overbearing. Along with his bosses Manny and Lou were great help. At the end of it all Maria was sweet and helpful with what we needed to pay and sign. I would recommend this place to everyone. Great prices and great help which is hard to find these days!!!! Thanks to everyone there!!!
Update: this couch is an absolute nightmare for my back! Danny wasn't the actual salesman who pitched it to me. I told the guy who did I don't want anything like this but he was so good at salesmanship that he could sell a melting ketchup popsicle to a woman in a white dress on a hot summer day. No I'm stuck with this POS couch destroying my back while I search for another good one. I'll never go back there again. Absolutely loved my experience! Danny did an amazing job helping me find the perfect couch for me which is not an easy task because of my serious back issues but he found it for me! And Kiara was very friendly and went through the rest of process with me. I will definitely highly recommend Ashley's Outlet to everyone and I'll be back for more things in the near future.