Ashley | Toms River, NJ 08753

Ashley Toms River, NJ


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
4.4 Star Star Star Star Star
(931 reviews)
Star
Yosef Shidler 1/30/23

Our kids beds cracked the same day it was delivered. Customer service claims its our issue and they were delivered in "excellent condition". Clearly in the two hours we owned them we destroyed it. We called immediately and were told we can expect a call back within a week. After that we were told , don't worry we already shipped you a replacement part. I never asked for a replacement peice. I want to return this bunk bed. Shameful Update: Emailed customer service still Said they can't replace , they will mail me a part for me to "repair".

Star Star Star Star Star
Laura 1/21/23

Beautiful Showroom., Quality 3 seat recliner sofa with matching loveseat. Great value will be back

Star Star
Luisa 1/15/23

(Translated by Google) I can't complain about the seller, friendly and patient. BUT THE DELIVERY IS A DISASTER. I bought a dresser and a dinner (around $3,000) They agreed that they would take them on different days. The day it was time for them to bring the dresser, my husband called to ask them to call us 30 minutes before arriving to be at home. The lady said that they did it for 15 minutes, anyway. The delivery man called when I was out of the house. My husband claimed that they hadn't called him, he said wait for me, I'm coming, it took 20 minutes and he was gone, when we called they wanted to charge us again for the shipment, we told him to check if the delivery man had complied by calling 15 minutes and well apparently they checked and it was true they never called us. They changed the shipping date for yesterday. . Yesterday they took the 2 things, the dining room was ok but the dresser was dirty inside each drawer (like wood residue), for what it costs and the prestige of your store, they should have the detail to clean it. Pretty disappointed with you. What a pity with the seller because we agreed to return because we are furnishing the house, but honestly I would not buy anything there again (Original) Del vendedor no me puedo quejar, amable y con paciencia. PERO EL DELIVERY UN DESASTRE. Compre una comoda y un dinner ( around $3, 000) Quedaron que los llevarian en dias diferentes. El dia que tocaba que lleven la comoda mi esposo llamo para pedirle que 30 min antes de llegar nos llamen para estar en casa. La señorita dijo que lo hacian 15 minitos, en fin. El repartidor llamo cuando estaba fuera de la casa. Mi esposo reclamo por que no lo habian llamado, dijo espereme que ya voy, se demoro 20 minutos y ya no estaba, cuando llamamos nos querian cobrar nuevamente el envii, le dijimos que verifique si es que si el repartidor habia cumplido llamando 15 minutos y bueno al parecer revisaron y era verdad nunca nos llamaron. Cambiaron al fehja de envio para ayer . . Ayer llevaron las 2 cosas, el comedor ok pero la comoda sucia por dentro de cada cajon( como residuos de madera), para lo que Cuesta y prestigio de su tienda, deben tener el detalle de limpiarla. Bastante disiluciinada con uds. Que pena con el vendedor por que quedamos de volver por que estamos amoblando la casa, pero sinceramente No volveria a comprar nada ahi

Star Star Star Star Star
dorlisa merkovsky 1/14/23

My husband and I had a wonderful experience with Hazel. We highly recommend her as she was kind, patient and very professional and not a pushy salesperson and helped us to stay within our budget for picking out a new living room set.

Star Star Star Star Star
Annie Mcvicar 1/11/23

I had an awesome experience during the Black Friday sale. Purchased a couch. upon delivery of the couch I found out it would not fit. I did not measure properly. The couch went back on the truck. It was delivered to the warehouse. I went to the store the next day, so upset, thinking I was going to have all kinds of issues. However, that was not the case. The manager Chet made sure we measured properly and I would get a couch I like get the couch that I like. He still honored the same price from the Black Friday sale. I was so excited I couldn’t believe my experience was going in such a positive manner. 100% one on one beautiful customer service.!! I am ecstatic! But I must say the start of my journey was with the sales woman Cindy, who is just fabulous got me everything I needed… so when you need the best, visit Ashley HomeStore furniture in Toms over you won’t be disappointed!!!!! Happy New year to all!!!

Star Star Star Star Star
Gale Groesch 12/29/22

No pressure, huge variety. Keith Raeuber went above and beyond. Will shop there again.

Star
John Griggs 12/24/22

My son had his first couch Christmas Eve they decide is the day to deliver well his couch doesn’t fit upstairs into his apartment like he measured.they decided that it has to be taken apart and put back together. They charged him 250 for an another guy to come out and put it together without letting him know this is what’s going to happen. It sickens me some one does business this way for a new couple it should be stated clearly prior to them leaving the store. I will totally make sure no one buys from you guys at least anyone I know! Pathetic

Star
Kelly Guarino 12/8/22

AWFUL! My husband and I purchased a new bedroom set back in Feb. Patiently we waited over 6 months for it to be delivered. That is where the nightmare began. Set was delivered and set up with no legs on the dresser, chest of draws, and two night tables, a broke draw in the foot board, broke draw in the chest of drawers and a crack in the headboard. After several attempts to contact Ashley I had to wait months for the legs to be delivered to set up a time for them to come and attach them. They will not come until the parts for the broken draws arrive so in the meantime I have heavy furniture with no legs laying right on my wood floors for over 4 months. Although I have spoke to a few good customer service reps through this process, none are following through to get this matter completed! I will NEVER again purchase anything from Ashley and I would discourge any family or friends to take their business elsewhere as well. Unacceptable on every level!

Star
brian newman 12/7/22

Horrible. I ordered furniture a few months before closing on my house. I was told in front of multiple staff members they can hold my furniture for up to 6 months. Around 4-5 month time frame, they resold my bed and mattress that paid for and was my property 2 weeks after calling them and telling them I am closing on my house in 2 weeks and I will be able to have everything delivered. I spent 10k there and didn’t receive one notification that anything of this was going on and they didn’t re order my bed until I called them. I moved into my house and I have been sleeping on couch bc Ashley furniture in Toms River resold my bed and mattress and left me with 2 night stands and dresser. This was back in November…I was told after Christmas possibly but they have no idea. The only explanation I was given was that there is a new owner. I would not shop there again.

Star Star Star Star Star
Nicholas Ramlakhan 12/6/22

Bruno and Jamie helped out big time with the couch I recently purchased. Definitely go into the TR location and ask for Bruno or even George and Keith. They’ll get you set up with the perfect furniture. And Jamie will make sure paperwork goes smooth.

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