Ashley Farmington, NM 87402

Great experience and help by Ashley at Ashley Furniture!

Service was excellent

Bought a couch and love seat in April had it delivered and it was damaged and broken delivery driver stated that it would use my warranty up if I had it exchanged. So I called and had the order to replace it put In. 3 weeks later I call back to see where the replacement is and it had not even been ordered yet so they set up the order and delivery for may 30th. I call today to make sure everything is good and they tell us that it's set up for the 2nd of June and that their system changed it and never notified us of the change. So I called to speak with a manager and was told I can only speak to a supervisor, the supervisor told me their systems hange the date and they do not notify customer of the change. So I requested to get a refund on the couches and she said that is against their policy and do not do refunds and told me I can have the couch swapped or keep the damaged couch either way It dosnt matter to her. I just drove to the store to cancel my quote for furnishing our new house with the salesman and we will never be back. Save yourself the headache and go to America's home furniture right down the road

We are definitely going back for more in the future. Kristin R. Helped us and I recommend 10/10 very sweet and helpful!

Every one was wonderful and kind. Very helpful .

Was so pleased to find an entertainment sofa and matching chair so well made. Our salesperson was very helpful in getting us the opportunity to get 6 months same as cash too.