Ashley | Bronx, NY 10475

I decided to be more intentional with my sofa purchase this time and did a lot of online research before going to the store. I've purchased sofas from Bob's discount and Raymour and Flanigan. Being unhappy with my prior purchases, this time I figured let me give Ashley Furniture a try. With more intention, I was all over the store going back and forth sitting laying throwing myself all over the sofas to make my decision. For the first time it was actually fun to shop for sofas and I don't know why I haven't done it this way before. The staff that helped were very knowledgeable and kind. Allowing my crazy self to do what I needed to do in order to come to a decision and asking me all the right questions including door dimensions for delivery. I learned I needed it to come dismantled and get built in my home in order to fit the elevator. When I was ready to decide, she was there helping me finalize my purchase. I was really happy with the fact that the sofa I had researched online was in the showroom to try it out. But I was torn between two styles. It took me a whole hour to finally make my decision and after receiving my delivery today I'm very happy with my decision. Sturdy and comfortable with lovely neutral stone color and size that fits my decor and theme. I hope that I feel the same for years to come since nowadays quality suffers with longevity. My fingers are crossed that this time that is not the case!

10 out 10! I would recommend 💖

Bay Plaza Ashley is Top Notch. I got my livingroom, bedroom, and furniture for my attic all at this location.

Ordered a bedroom set for my son and sales associate Janicia Ottley was great! She was patient and answered all of my questions. She was knowledgeable and definitely knew her stuff! I called to have my delivery date moved up and I received the furniture today with no delays or setbacks! I would totally recommend Ashley’s at Bay Plaza.

Friendly staff very efficient and professional

So I walked into Ashley's because I couldn't get what I needed from another furniture store. I was greeted by 1 Sales person and he asked Patrick to help me because he was busy. Well I'm thankful that he did! Patrick was very polite, professional, knowledgeable, helpful.... and extremely patient. He really worked with my price range, measurements, and really did his best to help me with the color and size couch I wanted and needed in order for it to be delivered (a delivery failed because the couch could not fit in the elevator nor the stairwell and it was very difficult to get the other store to work with my needs). Thanks Patrick! It is very unfortunate, however, I am editing my initial review because I found out that Patrick had no idea what he was talking about.