Ashley | Camillus, NY 13219

Ashley Camillus, NY


Your Local Furniture, Mattress & Decor Store

Turning houses into homes is our mission at Ashley in Camillus. We built our store in Camillus so that you can build your home here, too. Our team has been filling homes with furniture and mattresses for years. When you shop at Ashley, General Manager, Chad Snow, will make sure your experience is amazing. We want you to love where you live, so our goal is to help you find your own style for a price that can’t be beat. We want you to feel comfortable reaching out to us, and for it to be as easy as possible to get answers about sales, service, and delivery. You can text us any time at 716-296-4334. When it comes to our team, we strive to provide a great place to work and welcome new applicants in the area. After all, if our team is happy, they'll make you happy. We also want to help people in our community, so we prioritize support to local charities by providing kids who need a better place to sleep with brand new mattress sets. We strive to be sustainable, ethical, and to leave our community in better shape because we’re here. In our home, we believe that everyone should love where they live, from inside their own four walls to outside in a thriving community. That's our way of life! Come see us in Camillus, in Fairmount Fair between Target and Wegmans. We’ll be waiting to help you turn your house into your home!

Customer Reviews
4.4 Star Star Star Star Star
(580 reviews)
Star Star
Lon Large 12/13/22

I went in to look for wall decor almost everything was outdated or in bad taste. Something has changed in this store and not for the better. Yuck.

Aweda Ade 12/7/22

My husband and i had a fight which led to our divorce but when he left me a part of me left with him and i was to sad and cried all day and night i was searching something online when i saw people testifying about his great work and i just decided to give him a try i did everything told me to do and he assured me that after 24 hours my husband will come back to me, the next morning to my greatest surprised a car stopped outside my house and it was my husband i'm so happy he can also help you email emutemple@gmail.com WhatsApp +2347012841542. https://web.facebook.com/Emu-Temple-104891335203341

Marie Stan 12/5/22

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Star Star Star Star
Heather Slater 11/7/22

Mike Joseph 10/25/22

Worst customer service. I don’t recommend buying anything from them! We purchased several items to furnish two air bnbs from them almost 6000 dollars worth. They are your best friend when your buying something but when it comes to an item that came damaged then to find out it was discontinued. Still no refund no offer of a refund receipt. Overcharged delivery fees with no refunds either! No manager call backs. Called both stores asked for manager to return the call nothing. The fairmount location and called the Liverpool location. Will never step foot in one of the stores again! Sad thing for them is I work with new home builders everyday and will let them know my experience! I sure hope this post travels to Todd or Ron!!

Star
Joshua Garrett 9/27/22

Well, thanks Ashley Furniture for making me never want to purchase another item from you ever again. The 'additional' warranty doesn't cover anything, and just gives Ashley Furniture an out to also not cover anything under their warranties. After buying 2 couches and having to pay to repair both after actually paying for extended warranty for both... No thanks, I'll just buy things Literally anywhere else from now on. Edit: To the person who replied, We've already gone through that process multiple times. Basically, they say they can't do anything and tell us to contact the extended warranty company... when we do, they say they don't cover... and to contact Ashley "support"... and it's a huge finger pointing circle of no one able to do anything. When we ask for escalation, we are told there is no escalation process and that all they can do is recommend a repair company that we have to pay out of pocket. In short, thank you... thank you SOO MUCH for jumping back in and telling is to do the exact thing we've done multiple times already with the exact same result.

Star Star Star Star Star
Sparko Heredia 7/13/22

super great, good people to sale, good attention..and very polite…

Star Star Star Star Star
Aj Callahan 6/28/22

Great selection, prices and the staff are absolutely great. We're so glad we chose to do buisness here!

Star
Tom K 6/21/22

BUYER BEWARE! I received a generic reply to call the owner but when I called the number listed below I received someone in customer service. I was told the warranty that I did not want in the first place did not cover the seat and arms that had flattened out. I was then told I would have to pay for the repair. Parts and labor. So let me get this correct. You send me the wrong chair, I chose to be nice about it and keep it but you want us to pay to repair a chair with a $199.99 warranty that covers NOTHING! We purchased from Ashley in Camillus in the past. We were talked into purchasing a warranty that was supposed to cover the furniture in its entirety. The warranty was expensive and covered nothing! Such as foam cushions, springs and frame. We were also told that if the frame were to break the piece would be replaced at no additional charge and if we didn't use the warranty we would receive a discount on our next purchase. That's because it's cheaper to give the credit than to give good customer service! Again the warranty is NOT worth the paper it is written on. It covers MINOR tears and MINOR spills. We called Ashley and they want us to pay them to send a person out at another $55.00. Fast forward to June 19 2021 we decided to take our previous experience to Ashley in Camillus and give them one more try. WHAT A MISTAKE! We purchased a reclining chair for $1899.99 less $100 warranty reimbursement from our previous furniture because the warranties are not worth the paper they are written on. This is the second time we have been burned at this location. Still have 4 years to pay for a recliner that A) was delivered in the wrong color and because of its size we let the color being wrong go. It was supposed to be blueish grey. We received brown. We didn't even call the store we chose to give them the break. B) the stuffing is so collapsed the chair is painful to sit in. C) Yet again another warranty that favors the warranty company not the consumer. BUYER BEWARE

Star
Deanne Meeks 8/12/20

Two brand new couches broke with in a few months in the same place. We are a low-impact family (no jumping or climbing on the furniture) and take good care of what we have. Edit: We purchased the additional insurance, so a repairman came out to fix the couches. The wood framing is made of plywood and will not hold up to even gentle use. Since this visit, we have had to fix problems with the couches several times.

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