Ashley Store + Outlet | Carle Place, NY 11514

Debra & Derick were so helpful. They showed us a bunch of options they would work for our living room. The process was fast & went do smoothly. Would highly recommend them both.

The prices are so good. Highly recommend

Daguy was excellent and very professional 👏

John was the absolute best! Came in to get a hands feel for the decorating 'vision' I've had in my head for months. John made everything come to life in real time just splendidly! Extra kudos also, for keeping it all budget friendly. Patient, Insightful, Attentive, Thorough, Knowledgeable ...John made an anticipated decorating experience infinitely better. Much appreciated!

Thomas was so helpful! I came in with a clear idea in mind. He helped me narrow down my options. I’d highly recommend choosing this Ashley for all your furniture needs!

Great Service!!!

Very pleased with my purchase. Kevin was very kind, patient, and helpful throughout my day to get my furniture. Mr Bo also was great and made sure I got all the details.

Very professional customer service. Not pushy. Genuine care, educating and accommodating treatment extended by the salespersons. I will return when the need for furniture arises again. John, got the ball rolling and one of your associates finished the deal. Both of you were fantastic! Thank you!

Angelica she is good working lady thank you

UPDATE 11/30/23: Claim was approved over 2 months ago and still no refund. Not sure why the customer need to chase for 6 months for an error made by the store. Be very careful and read entire invoice before signing anything in store - DO NOT LET THEM RUSH YOU. Sales rep Peter sold us a 6pc reclining chair, 5 pc bed set, as well as a TV Stand and fire place insert. He added on a 5 year extended warranty plan to all items without clarification. Any item bought "AS IS" aka floor model is NOT covered by ANY warranty plan (1 year manufacture nor 5 year extended) One of the automatic recliners arrived broken and we were still dealing with customer service for 2 months now being passed along because no one will take responsibility. The bedframe and fireplace arrived damaged as well. The delivery guy took the broken item into the truck, PAINTED OVER THE DAMAGE and tried to pass it off. We returned all items due to the lack of trust and integrity. I did NOT receive my refund for the returned items and I called the store weeks later to follow up. After weeks of chasing, I asked to speak to Peter who has yet to return my call. The lack of care in service is appalling. The Ashley's customer care rep told me specifically the Peter had misinformed me of the qualifications of the 5 year warranty and I had purchased a non applicable plan - still working on refund for this. We've had better luck purchasing replacement furniture online and putting it together ourselves. Extremely disappointed that such a large company could have so many issues.