Ashley Store & Outlet Carle Place, NY

Alfred was a very good salesman. Very helpful on my price matching no complaints. Excellent service.

Look for Sachin the most reliable person I’ve ever met ! He replies fast even on his day off to help us with delivery and all other questions we had !

DEON was excellent and patient with us I’m happy with his service.

Shiovan really helped me narrow down my options and make a final decision on my purchase as I was very indecisive when I came into the store. I was very pleased with her thoughts and interests in my concerns.

Shopped here for a couch and Efosa was very kind and patient showing us lots of options. He was very knowledgeable about the products and explained everything very well, definitely recommend shopping with him!

Very professional people I would recommend to everyone I know.

Deon was a wonderful help in assisting us with our recent GenX purchase. Thank you to both him and Meleek too. It wqw a pleasure dealing with you. Looking forward to our delivery

Exceptional! Deon was very patient and helped me a great deal!

Akiem was incredibly helpful. He walked through the entire store with my fiancée and myself multiple times answering all our questions incredibly thoroughly. I could not recommend Akiem and his team enough if you’re furniture shopping!

Liked the price match

Shiovan was great. She was very patient and knew the mattress product very well

Deon was great!!!!!!!!!!!!!!

Deon was so helpful! Definitely ask for him!

Great store. Kevin was incredible. Ask for him.

Slawek was most helpful in assisting us with our sofa/loveseat set! I appreciate his patience .

Akiem was great, very knowledgeable and helpful!

Deon provided excellent service

Amazing store! They have the best customer service and the store manager Akiem is the BEST! I highly recommend coming here for any of your furniture needs!!!

Had a great experience with Slawek and his manager Akeim in the store. Got most of our new house furniture. 10/10.

Had an amazing experience today with Deon ! He was so nice, patient and helped me find the perfect dining room set! Highly recommend working with him!

Alfred was wonderful

Alfred was wonderful! Very helpful and kind explaining and helping find the right one for us

Great store with amazing customer service! 11/10

Gentlemen were on time, professional, kind, and helpful.

Deon was great to work with! He helped me through the process of getting a new couch and customer service was great!

Deon was wonderful! Really made the process easy and was so patience with us. Took his time to understand exactly what we were looking for. Highly recommend! Thank you, Deon!

Great show room, very spacious and organized. They had exactly what we needed albeit with a few modifications but our 2 reps were great and very helpful, as well as very patient. Thank you Faiza & Sajid

Worked with Alfred. He was patient, informative, and friendly. We would go back next time we’re in the market for more furniture.

We bought our dinner table sets and sofa for our new apt. The staffs are very helping with explaining and finding better deals.

Top notch outstanding professional service and very courteous

Absolutely great experience and collection!! Alfred was so knowledgeable and helpful throughout the process. Recommend

"Alfred was amazing! Super friendly and patient, he helped me find exactly what I was looking for without ever feeling pushy. He knows his stuff and made sure I got a great deal. Definitely coming back—and asking for Alfred again!"

If you’re looking for outstanding customer service, ask for Meleck! He was incredibly knowledgeable, patient, and helpful when shopping for a bed. He made the entire process smooth and enjoyable, and couldn’t be happier with my purchase. I highly recommend working with Meleck - a true professional and fantastic salesperson!

From start to finish this transaction was perfect. I needed a recliner, I went to Ashley, was greeted by a superior salesperson who directed me to a chair that I wanted. In almost no time flat it was written up on Saturday and today is Tuesday and I am sitting in it in my living room! Not only was the salesman perfect but their delivery process is a very well oiled machine. There can be no mistake with when the delivery is coming and when it did come to verify gentleman brought the chair and set it up and in no time flat it was ready to be used. These people are serious about doing a good job and I probably will never buy furniture again anywhere else .

Alfred and Akeim were great

I had a good experience at Ashley today slawek and Gustavo were great. They went above and beyond to ensure I got the best price and best product. It was truly a great experience

Faizat and Sajid: Exceptional people, I give them 100 stars for product advice, good service, and kindness. They made us feel like family. They are unbeatable. We will definitely come back. Thanks, guys.

Maleak was an awesome salesperson. Knowledgeable and very personable. Great service. Really seemed to have cared about us personally and what our needs were for our new furniture. Didn’t feel like a salesperson but someone who cared about what your needs were and didn’t just try to sell you products.

Shopping at Ashley’s Furniture Outlet was a great experience. The sales representative Slawek was very patient, helpful, honest and knowledgeable. I recommend shopping there, ask for Mr. Slawek.

Deon was super helpful in getting me to decide on what furniture works best for me. Don’t just go to Ashley’s, go and ask for Deon

Fabulous experience! Alfred was great Overall a wonderful shopping experience!

I had the pleasure of working with Alief and Faiza, both very knowledgeable and very patient. I’m very pleased with my shopping experience and look forward to delivery.

I went into Ashley’s looking for a dresser for my son and I ran into Carl. He was a great help for the start , he showed me all the different options on the floor and when I didn’t find what I wanted he went into the online inventory and did a more extensive search for me until I found exactly what I was looking for size and color wise. He was very attentive from start to finish of the sale. He was very patient and accommodating to My son and niece as well offer them water when asked. This was not my first purchase from this location and Carl made this experience great once again !

Faiza and Maleek were excellent! They had great customer service and greeted us with friendly smiles. They walked us through each step of the process. Akiem helped close out the process and made it a smooth one. Thank you so much for a great experience. We’re excited for our furniture to come in!

If you come to this location ask for Alfred! Super nice guy, very genuine and non-pushy. Very pleased with our shopping experience.

Slawek helped my wife and I find a dining table with chairs and two end tables. He was very knowledgeable, friendly and went above and beyond to show us all of the furniture we were interested in. We highly recommend this location. Dino and Sumita

This review is in reference to the delivery specifically. The delivery men (Abel and colleague) were very professional, efficient, and placed my items in my home with great care and thought. It was placed so perfectly I didn’t have to adjust it at all. Couldn’t ask for a better delivery team. Abel and his colleague did an amazing job! I wish all deliveries could be as considerate, efficient and professional as these two men. If you guys read this great job!

Carl was amazing! He worked with us and we got exactly what we wanted!

Had a great experience at Ashley Furniture in Carle Place. Malik, our salesperson, was exceptional—knowledgeable, patient, and never pushy. He took the time to understand what we needed and helped us find the perfect pieces within our budget. Delivery was fast and smooth. Highly recommend asking for Malik if you're shopping here!

Excellent experience. Deon was very helpful. Would definitely recommend him.

Deon, Akiem & Dominick were super helpful in making the decision to purchase a couch for our new home

Slawic was very friendly and helpful! Thank you!

Alfred is the best!

Deon and Meleak were so knowledgeable and absolutely incredible! They made this whole process super easy and fun to boot! You cannot beat the friendliness of this team! I would recommend every single person I know to this store!

Alfred was great!!!! super helpful!!!

We recently purchased a couch, a mattress, and a bed frame from Ashley Furniture, and the experience from start to finish was truly exceptional. From the moment we walked in, we were warmly greeted by Alfred, who immediately made us feel at ease. He was kind, attentive, and incredibly respectful of our space—offering guidance on couches and insight without ever making us feel pressured. As we started looking at mattresses, he introduced us to Akiem, who we had the pleasure of working with. Akiem was the definition of professionalism—knowledgeable, patient, and genuinely invested in helping us find the right fit. He walked us through each option with clarity and care, ensuring we felt informed and comfortable every step of the way. It felt like a fun conversation with a friend. Both Alfred and Akiem went above and beyond, and their service made what could have been a stressful shopping experience feel smooth and enjoyable. We recommend shopping at Ashley. They’re truly exceptional at what they do!

I had a great experience and Carl helped out a lot and he made us understand stand things we did not understand and he is very kind

Excellent experience. Domenick was a great salesman but The best part were the drivers they were excellent courteous and professional. They went above and beyond to get the furniture upstairs and assemble it where it needed to be. I work for PC Richard & Son I wish they were delivery guys from my store highly recommend them

Alief, and Carl were very supportive and helped us pick the right furniture for us! We will for sure come back!

Our rep Sajid was wonderful. Made the whole experience seamless

Excellent service from the employees at the Carle Place show room through delivery. Truly a white glove experience! Thank you all!

Alfred is one of the best sale person in the store . He did a wonderful job helping us.

Deon and Brandy were great. Thank you guys. Highly recommended.

Carl was fantastic! He was knowledgeable and extremely helpful. I came back to this location because of Carl

Came into Ashley today on a whim as I need a new bed and a new mattress. Was greeted by Slawek whom was very helpful and informative. He and Alief guided me through making My purchase of a bed and mattress and all That goes with such a purchase.. ( delivery, financing etc) it was a seamless and stress free process to work with Slawek and Alief in the Carle Place store. Very knowledgeable and professional gentlemen . As a long time Ashley customer, it is people such as these that keep me returning!

Carl was very nice and helpful. He helped us get a table & chair sets thoroughly. He even helped us measure the tables! Overall experience was great.

I had a great experience and the process was quick and easy. I appreciate Carl's help.

We exhausted our search for a (bed set) up until we came into the Ashley Store and were assisted by Mr.Carl. His customer service was phenomenal. He was patient, very polite, informative, and answered all concerning questions that we asked. I’d point people his way, he won’t disappoint! 😊

Carl was great! He listened to our needs and provided us with furniture that fulfilled and surpassed our requirements. He stayed in touch with us throughout the entire process to iron out any issues that may arise. I would recommend this Ashley’s store.

We had a wonderful experience at your Carle Place store. Faiza and Alief were great. They were pleasant and informative. This was our second time buying from this store and we most definitely recommend this location. We will be going back in the near future.

I had the pleasure of shopping in your Carle Place store earlier today. Alfred was the salesman who helped me find a sofa and chairs that I truly loved. After visiting another store and having delivery issues, I was delighted to find out that Ashley’s could put a sofa together for me in my living room! Alfred was attentive, patient and informative and arranged to have my existing furniture removed but taken apart to get out the door. Not only was he polite and caring he knew all about Ashley’s products and quality. He is a wonderful representative of the Ashley business and I will certainly return in the future.

As always Ashely is our #1 go to furniture store. Delivery guys did a great job!

Couches delivered on time by 3 friendly, hardworking men!

My mom has Been feeling the need to update our home and get a new dining table and a couch so we decided to go to Ashleys furniture store just to browse and didn't regret it. All of our questions and needs were met the employee Carl that helped us had great charisma and was able to help us purchase the furniture we need that will best fit our home. The employees at the store other than carl the manager also great and very informative and we thank them for guiding us in making the best possible purchase for our home.

Ms. Faiza , very patient and no rush 5 *definitely and Alif good team

I had a great experience. The Ashley team is knowledgeable and professional. My associate Efosa was engaging and addressed all my needs resulting in a satisfying purchase. The lead manager Akiem created a comfortable space for the furniture shopping experience which can be overwhelming to say the least. Not the case at this Ashley location. Do yourself a huge favor and visit them.

Janet was an amazing sales rep. She helped us with our purchase from start to finish.

Our second time at this location. Purchased a sectional and like last time the service and options are great. Big big shout out and thanks to Brandy, he made the experience so much better and provided excellent service and knowledge. Will definitely be back.

My experience at Ashley’s was great. I had bought a storm pillow 2.0 and use it every day providing great comfort for my head and neck.

I had a great experience shopping for furniture here. Kevin was extremely helpful and informative throughout the process. I would highly recommend this location and will be returning in the future!

Supervisor Christopher was awesome. Excellent customer service. Very informative. Shout out to Sajid.

Meleak helped us at Ashley’s. He was amazing! He made sure we got exactly what we were looking for that fit our home. He was professional and knowledgeable about all the products we were looking at. Everything was smooth and easy especially with getting so many pieces! Thanks Meleak & the team!

We were at Carle Place store ordering a sofa for our Aunt. Our salesman Slawek was great. He was very patient with helping us pick out the right couch as it had to be a certain size and color. We are very pleased with the service we received and will definitely shop there again.

Dean was very attentive to our needs and very knowledgeable, can’t wait to see our new furniture to arrive. If you happen to stop by Ashley in glen cove make sure you ask for Dean.

We had the pleasure of consulting with Carl today. He was very welcoming, friendly, knowledgeable and helpful. He showed a lot of patience while we pondered our choices and showed us various options. We had an awesome experience purchasing our Mahoney sofa. Thank you Carl.

I had a bad experience with an employee by the name of Brandy A Flores. I went into the store to browse for sofas. When I went in he approached me and asked me if I needed help and told him I was just looking but I was interested in a recliner sofa. He showed me one particular piece that was more 2K. I found that very odd because it was not even leather. He exchanged information with me. After a few days I finally decided that was the couch I wanted. I went online to check for the price and it was about 600 less of what he told me. I wanted to test him and texted him to send me the link. Instead he only sent me the pic without no info of the couch. He was just trying to have me overpay for something that was not reasonable. I can’t imagine how many people get scammed by him. Please be aware of this guy. I called Ashley Furniture and a nice representative helped me get the couch for almost 500 less and told me employee at the store was unprofessional.

My husband and I visited the store in search of a couch for our new apartment, especially with a baby on the way. From the moment we arrived, Slawek was incredibly helpful. He greeted us warmly and guided us through all our options, taking our specific needs into account. With his expertise and the support of his manager, Malik, we found the perfect couch that we both love and feel good about. Slawek really understood the importance of durability for our growing family, including our dog, and presented us with the best choices available. We are truly confident and happy with our decision!

Mr. Imran was very nice . He spend hours explaining the different types of dining rooms and living rooms. Amazing salesman . Please ask for him 🙏

It was great doing business with Mr. Imran. He was great, really made the experience smooth .

Slawek was informative, kind, and very helpful with the entire process

The salesperson, Mr Chris T, was very professional and patient. He took the time to sit down and explain all the details of the dining set i purchased. I will be back to buy more furniture in the future.

Was amazing

Amazing service by Alfred and Alief! Just made my couch, bed and mattress purchase seamless.

Deon was very informative and helpful!!!

Great experience and products!

Alfred was excellent… really good to help me pick a sleeper

I really liked the product and the price seemed to get the best price. Especially, the kindness of the staff was impressive. I bought such a good shopping.

I had a great experience with Faiza! She was a big help and got us a good deal on our bed set.

Slawek helped us purchase a bedroom set. He was patient, personable, and explained everything nicely. Highly recommend!

Great help

Justin and Alief were terrific.

The store is pleasant and has a welcoming vibe. Service is nice and not forceful. Our sales executive Slawek was absolutely amazing. Very knowledgeable and passionate about products. We have a description of what we like and want and he listened. He guided us in the right direction. I can definitely call him furniture therapist. Our experience was truly amazing and we will definitely be back for more. Thank you Ashley furniture!

All people were nice and they help. Specialty me. Deon

Worked with Carl - what a great salesperson. I never purchase on the spot but he helped us design our family room without pushing and he intuitively understood the design. From now on, he is my "Furniture Guy"!

Slawek was wonderful. He was extremely helpful and professional. Great experience.

We needed a dresser for our nursery and Alfred was so helpful! He walked us through the store to pick out the right one. Highly recommend this location and Alfred as your sales rep!

Mario and his partner were absolutely fantastic! They went above and beyond to get my couch inside, spending a great deal of time carefully maneuvering it with patience and skill. They were professional, courteous, and incredibly accommodating throughout the entire process. I truly appreciate their effort and determination—great service all around! Highly recommend them!

Absolutely Horrible Customer Service – DO NOT SHOP HERE We purchased a $2,600 couch from Ashley’s Furniture after carefully measuring our space and confirming with the sales staff (who will remain unnamed for now) that it would fit. After nearly three weeks of waiting, the first set of delivery drivers arrived, extremely rudely claimed it wouldn’t fit, we were questioning of why will it not fit and what should we do, they told customer service we accepted the couch but —took it back with them and called us as he was driving! We had no idea they had left! Customer service then had the audacity to tell us that we had to pay for redelivery, even though their own notes confirmed we accepted the couch. It took a manager’s intervention to get the redelivery approved. When the second set of drivers finally brought the couches inside, they damaged BOTH pieces and informed us that one required an in-home breakdown service. However, when we followed up, we were told by customer service that NO such service exists—completely contradicting what the delivery team told us. Frustrated, we went back to the store and spoke to the same manager who initially helped us. He assured us he would take care of the issue and asked for a few days. That was on Tuesday. It is now Friday, and we have heard absolutely nothing. Meanwhile, one of our couches remains stuck in our doorway, damaged, and unusable. To make matters worse, we have a five-month-old child who now can’t even play safely in our own home because of this mess. The complete lack of accountability, communication, and professionalism from both the store and delivery service is unacceptable. We will NEVER shop at Ashley’s Furniture again, nor will we recommend them to anyone. I will be filing a formal complaint—and if this situation isn’t resolved soon, I will have no choice but to escalate it further.

We are thrilled with our new couch. Our salesperson, Carl, was not only knowledgeable about the products, but was incredibly patient and found for us exactly what we were looking for. He turned a potentially stressful experience into a very pleasurable one. Thank you Carl! :-)

The sale manager meleak and vision manager Felipe ,customer service was Beyond my expectation and I will surely come back

Great sales manager akiem help us so much!

Our salesperson Slawek was friendly, informative and really worked with us on pricing which we greatly appreciate. I highly recommend using him and will certainly be returning to Ashley for future purchases due to receiving such a great experience

Slawek was the best!

Akiem was very helpful and professional. He provided great service and made the process stress free.

Great place and atmosphere. People are friendly, understanding and patient

Absolutely HORRIBLE service. My Fiancé and I ordered a sleeper sofa and dining room set from this location which we were told would absolutely be delivered on February 4. Long story short, the couch was never delivered and the dining set came damaged. It took us over a week to get any kind of assistance which ended up with them just saying they will need to replace the entire dining room set. I spoke with a manager in the store named Jacob who assured me that they will waive the delivery fee of $250. I asked for confirmation of this to be sent to me via email which it never was. We were also told that the couch is now out of stock. When the delivery for the new table came, it was only two chairs. We declined the order for the couch. Now we are being overcharged for the table set and they have not removed the $250 delivery charge. We have attempted to call back the store and the customer service number but literally no one is available to help. The store keeps saying that there are no managers on hand and won’t be available until Friday. How is that possible? How is the store operating without a single manager on site for an entire week? This has been a horrible experience and we truly and deeply recommend staying away from any Ashley furniture home store.

Amazing experience with Slawek and Alfred. They were incredibly helpful in finding me exactly what I was looking for. Slawek was not pushy at all and made us feel very comfortable.

Great

I had an outstanding experience at Ashley Furniture, thanks to the exceptional service provided by Slawek. From the moment I walked in, Slawek greeted me warmly and took the time to understand exactly what I was looking for. He was knowledgeable, patient, and truly went above and beyond to help me select the perfect pieces for my home. Not only did Slawek offer great product recommendations, but he also made sure to walk me through the entire purchasing process with ease, explaining all the details, and ensuring I felt confident in my choices. His professionalism and attention to detail made the entire experience enjoyable. I highly recommend working with Slawek if you’re in the market for new furniture—his excellent customer service is a rare find, and it made all the difference in my shopping experience! As well as being an amazing athlete inspiring me to run the NYC marathon on his behalf.

Deon, and Cris are great sales man

Kevin is awesome. Very respectful and great customer service. This place also has great selections. Thanks Kevin.

Great experience shopping at Ashley! Brandy was very knowledgeable about the products, colors and design. Great job 👏

Tony was spectacular. Very knowledgeable and patient

I had an amazing experience working with Stevette, the sales associate at the store. From start to finish, she was incredibly attentive and helpful, making the entire process seamless and stress-free. Her friendly and professional demeanor made shopping for furniture a pleasure. Stevette took the time to listen to my needs and offered great recommendations without being pushy. The team at Ashley Furniture was also fantastic, providing a welcoming atmosphere and exceptional service. Highly recommend visiting them if you're in the market for furniture

I had a great experience shopping @ Ashleys! Justin was extremely friendly, knowledgeable, and helped me find the perfect furniture for my home. Took the time to understand my needs and guiding me through their wide selection of furniture and even helping with measurements. The process was smooth, and I’m very happy with my purchase. Highly recommend working with Justin for great customer service and a smooth experience!

Stevette

Great!

Sajid & Akiem were awesome! Super professional and got the job done fast & seamless. Will be back!

We got a couch yesterday & got helped from a man name Carl. He was very helpful. Didn't pressure us. Let us take out time. We couldn't have asked for a better experience

Tony provided a tremendous service at the store by being friendly, very welcoming, and didn’t make me feel rushed to make a decision. He also went above and beyond by taking a sofa apart at putting it back together so I could see how it would look in my place! 11/10 recommend!!

Was in the store for a new bed for my son. Kevin was my person! He was nice, attentive, patient, helpful, and tried to resolve issues that we had. Will definitely recommend shopping here. The store manager was very nice and helpful too. Overall a good experience for my son and I.

This was A Great Experience, the salesperson was extremely patient & kind. The price was very reasonable. Sajid Raymon is the salesperson and the manager Felipe very helpful. If you are shopping for new furniture or just browsing you must visit Ashley Carle Place

The experience was great and the customer service really good too. Really nice Guy. Thanks for all your help!!

I couldnt be happier with service I recieved today! Akiem went above and beyond to help me with my bed purchase. He was super professional and attentive. I'll definitely be sending people his way!

This place is beautiful! The furniture is amazing, the workers are very generous and kind especially the workers that took care of me Akiem and Kevin. Thank you so much for my bed Ashley

Justin provided a fantastic and cordial experience when making my purchase at the physical store location. He answered all my questions thoroughly, and ensured everything was processed in an accurate and timely fashion. Akeem was great too in accommodating a joint service. Thanks guys!

Brandy was our salesman. He was so sweet and knowledgeable. He was so patient and really took the time to hear our needs. Jared the manager was so helpful and patient in explaining all of the extras. Thank you.

Alfred in Garden City was exceptional

Melaka was taking care of us We had visited4 Other stores It was very hard to find a perfect sofa, but Ashley furniture did a great job. They were patiently listening carefully to all our needs and finally we got our sofa. The delivery was fast

Efosa Oyairo greeted my family and I as we entered Ashley furniture. He was professional, polite and very knowledgeable. With his help we found exactly what we were looking for. He answered all of our questions and steered us to the right pieces. Thank you Efosa, you made our shopping experience much easier! We will absolutely recommend Ashley Furniture and Efosa Oyairo to family and friends.

Stevette was an exceptional sales assistant… she was completely thorough, patient and smiled throughout. She will have my business again when I make a decision on the ottoman. Thank you Ashley and Stevette.

I visited the store looking for a couch and left with exactly what I needed. The sales team was extremely attentive and helpful, especially Alfred and Akiem. They were knowledgeable about the inventory, answered all my questions, and made the entire process seamless. Excellent customer service and a great furniture shopping experience. I’m so happy with my purchase!

Brandy was a great sales person!

Carl was amazing!! he was patient, kind and listened to needs as well as my wants. I kept him all day! I’m not an easy sale and it’s not often you get someone who really cares whether they make a sale or not. The manager Akiem was really helpful as well. Great team over here in carl place. Thanks guys y’all were awesome!

Kevin Lermer is a great sales person. He's was very patient and great at explaining each item to me. Ask for Kevin Lermer when shopping at Ashley's in Carle Place.

We came in to shop for a new condo and Deon and Jared were beyond helpful! They let us take our time walk around, back and forth, in circles all over the store looking and relooking over various furniture items. They were knowledgeable and answered all of our questions thoroughly. We are very happy with their service and will definitely be back if we need more furniture in the future. We thank you both!!

I had a fantastic experience at Ashley Furniture thanks to Carl. They were incredibly helpful, knowledgeable, and patient throughout the entire furniture selection process. They provided excellent recommendations based on my needs and budget, and I never felt rushed or pressured. Their attention to detail and friendly attitude made the whole experience enjoyable. I absolutely love the pieces I purchased and couldn’t have done it without their help. Thank you for the outstanding service!

The sales associate, Carl Trottman, made our experience so painless. He navigated us right where we needed to be without any pressure or upselling. The recliner that we finally came to pick out was part of a set, and Carl was able to speak with the manager and still make the sale for us!!! I would highly recommend seeking out Carl if you find yourself at Ashley Furniture.

Overall great experience at Ashley’s. Carl was able to find a sofa to our liking and was very knowledgeable and helpful in the process. Thx again Carl

Hi I had a very frustrating experience today I purchased a couch and love seat and a coffee table with Ashley furniture agent over the phone I was made assure that if I don’t like the product as long as I return it to the delivery drivers right away my card will be given a full refund So today when the delivery came I did not like the sofa set and told them take it back and make sure I don’t get charged for this delivery since I am returning it right away I did like the coffee table but returned that too because if I kept it will be charged delivery fee for partial acceptance of delivery but later I spoke to multiple people and they said I would be charged $170 delivery fee even though I returned it right away to the delivery crew delivery crew was couple of kids like teen agers I am so upset that Ashley furniture or it’s crew did not keep their word and now I am charged $170 without even buying anything I demand the refund of $170 I even told the supervisor that at least deliver the coffee table that I did like so at least I get something delivered and not pay $170 for nothing but did not accommodate me at all don’t buy from them they are misleading and unprofessional.

Very helpful And went above and beyond to find what we needed within our budget

Terrible customer service and terrible policies. I bought a bed frame and after 1 year it broke. I also purchased the warranty at that time…they do lot stand behind their furniture and now I am being told I need to pay for the “shipping” of the part that broke as it is not included in the warranty. Now they are saying the bed is discontinued and won’t be able to get the part…. What a joke.. DO NOT BUY FROM Ashley furniture!!!!!!!!

Horrible service 1st time using Ashely.. placed my orders early in January. Delivery came and was missing items. 2 and half weeks later i got the missing items delivered. Called customer service they were useless calls go outside the U.S.A. Store doesn’t have a direct line.

My grandmother is a picky shopper, but found a few pieces she really loved at Ashley’s. We were immediately greeted by Tom who was very helpful, and we were also helped by (please forgive spelling!!) Aileef; they were very attentive and accommodating. We had a great in-store experience overall!

Brandy was excellent, great patience and comprehensive service!

Our sales associate Stevette was patient and knowledgeable. We were shopping for a dining room table, however we really did not have anything specific in mind. When we entered the store she greeted us with a smile and was very personable. Thank you so much for your assistance.

Kevin was such an amazing help with finding the perfect couch for mine and my fiancés new place. Highly recommend!!

Stevette and Akeem were amazing! Go see them! Amazing couch and amazing prices !

had a great experience!! maleek made my decision to purchase a couch so easy!!

Kevin was such a pleasure and extremely helpful! Customer service was phenomenal all around!!

Deon assisted us with a dining room set and a love seat. He could not have been more patient with the 3 generations of family that came into the store. He made our shopping experience so easy.

Easy place to deal with, my furniture isn't yet delivered but showroom and consultant did not disappoint

My experience was amazing. Alfred was amazing and extremely great at helping me decide on a sofa. Akiem also was a pleasure to speak with. He also assisted with the sale. Very pleased!!

Alfred was great! He was very helpful and accommodating.

Jared and gustavo was very helpful and nice and help us with all our needs Thank you!

Worst experience ever. Save your time and Money, go to basically anywhere else instead. Countless problems, no follow up from anyone, had to cancel half my order, other half came broken, a million phone calls and headaches later it has now been over 2 MONTHS and i'm still fighting with them. No one cares and no one answers. Magically, there is never a manager there whenever I call. 1st and last time i will every be shopping with this company.

Alfred was great, he helped us out with the best choice that fit our budget.

Deon was friendly, helpful and made the process very smooth!

Just finished my second order placed at this Ashley location and amazing. I received the VIP treatment from Alfred and Akiem for the 2nd time! Took their time with me and made sure I left with exactly what I needed. Thank you!

Jared did a great job. Very knowledgeable & professional

I have been buying furniture from Ashley for years now, it’s the best quality and we love it! We just bought a new couch and are so excited! We also had the best experience at this Ashley store! If anyone is shopping around ask for Tom! He was absolutely amazing! He let me and my husband walk around without bugging us he gave us our time and when we needed him we called him over. We have gone to other furniture stores where the employee would be right on us and making decisions for us. Anytime that happens we walk right out of the store. Ask for Tom and he will give you your space until you are ready to make a decision, it was by far the best experience me and my husband ever had when buying furniture we were actually able to talk without someone breathing down our necks. Thank you to Ashley Furniture and Thank you Tom! It was great working with you!

Kevin L. was the biggest help while we searched for our first apartment couch. He was extremely genuine and showed us a wide variety of couches that would be the perfect fit for us. He was extremely attentive to our specific needs and provided us with more information and tips than we could’ve asked for. We are so grateful we came to Ashley, we couldn’t have done it without Kevin L!!

Kevin L. was fabulous! It was my first time buying a couch, and he was patient, informative, and relatable throughout the process. It was a great experience, and I never felt pressured. Definitely ask for Kevin L.!

I was very pleased with the outstanding customer service I received today from both Managers Meleak and Jared. They were both patient and knowledgeable of the products. I am very pleased with my purchase and would definitely recommend other customers to be serviced. I rate the service 5 stars and outstanding.

Deon and Jared were amazing! They helped me find a beautiful couch and console table that are stylish and pet friendly.

Great shopping experience. Alfred was fantastic and very helpful!!!

We had an amazing experience with Alfred at Ashley Furniture in Carle Place! He took his time with us, answered all of our questions, and worked with management to secure us the best price! I felt very comfortable with Alfred, like talking to a friend not like a typical salesperson! I would highly recommend anyone who needs to purchase furniture to go speak with Alfred! Akiem, the manager was also wonderful! They both took their time to explain everything to us in detail. When we need more furniture we would not hesitate to go back to work with Alfred and Akiem!

Alfred was amazing

It was an amazing experience with Marychelle. She was wonderful and helped with each details . Then we met Christopher who helped us last time too with furniture shopping . He is great too and very polite and knowledgeable in helping financing . 100% recommended.

Ashley’s Carle Place has what you need and the staff is amazing. Kevin has been so helpful with our home furnishing journey. He had answers to all our questions and shared things we didn’t know we needed to know! Fantastic! Go to Kevin!

Kevin was very patient and an amazing help. Would suggest asking for him.

Deon and Jared did a great job😊

Dion and Garrett were wonderful during the sale. Very calm, collected and informing. We ordered beautiful couches I can’t wait for them to come!

Melaka provided Excellent customer service. He was Personable and helpful with our purchase

Jared was exceptional, showed me the couch of my dreams , best sofa ever!! Bought and sold me at hello! Best store EVER, Prices can’t be beat! Nick was amazing as well!

Friendly, and helpful seller. Definitely recommend purchasing from this store.

My family and I can't recommend this furniture store more highly.....The environment is welcoming, we felt right at home immediately as we entered, the customer service is great, courtesy beverages were offered as we waited to close our transaction. We had the pleasure of being served by Maleak! Thank you Ashley Store + Outlet for hosting us in finding the perfect dining table for our home.

Kenny is really nice

Alief was extremely kind and helpful. He took the time to show me all options including size, color, shape, finance options, etc

I want to share my experience with this merchant, highlighting my incredible second visit! My first encounter was with the assistant manager Jared, and honestly, it left much to be desired. I stopped in with my daughter to find a bedroom set for her. After explaining my budget, I was met with a rather disappointing response! Jared informed me that we wouldn't be accommodated and suggested that the selection I liked wouldn't last more than three years. He then pointed me towards items that were way outside my budget. Feeling discouraged, I attempted to shop online, but that didn't go smoothly either. Determined, I decided to give it another shot in person, and that’s when I met the lovely Stevette. What a breath of fresh air! From the moment I walked in, I was greeted warmly, and it felt as though my needs truly mattered. The entire experience was worlds apart from my first visit. Stevette and her colleagues went above and beyond to help me find exactly what I was looking for. To top it off, Chris even offered me a delightful cup of chai tea! I felt completely at ease with the friendly staff, Christopher, Gustavo and my main man, Sajid. They treated me with kindness and respect, restoring my hope in shopping with Ashley's furniture. A huge thank you to Stevette for her fantastic customer service and endless patience. I’m excited to return for more items in the future. Thank you so much for turning my experience around!

My experience?? They sent the order incomplete & with the wrong part's! Labor day weekend we went to purchase a bedroom set..never again will I ever purchase from them!! I am still waiting on a refund they owe me for their mistake on my order.. I have called them 10 times & they keep giving me the same bullshit. " I WILL MAKE A NOTE OF THE $ 109.7O THEY OWE YOU & A REPRESENTATIVE WILL CALL YOU! This is going on since September! They told me to purchase SLATS FROM AMAZON BECAUSE THE WAREHOUSE DIDNT HAVE ANY. So, I ordered from amazon & when they delivered the set which came with the wrong patrs they brought in the slats. I told to return them & to credit my credit card. I AM STILL WAITING FOR THE $$$$ THEY HAVE NOT RETURNED MY CALLS OR CREDIT MY CC. I HAVE NO CHOICE NUT TO GO TO THE STORE!

Donovan was super helpful and made the process easy. Thank you!

Our sales person Alfred was very helpful and patient.

Donovan was amazing. Very knowledgeable and extremely efficient. I would recommend Donovan to all. Thank you. Nicky

My experience was great.

I visited Ashley Furniture in Carle Place after a long day of work and shopping. As soon as I walked in Donovan greeted me and came over to help. I was on a mission to buy a specific bed and wanted to see if they had it on display before I ordered it. Unfortunately they did not but Donovan was super helpful. He pulled it up on his computer, matched the price, helped me set up the delivery day that works best for me and even applied a coupon I had . He was personable any easy to talk to while we got my order in. Hoping the bed matches the great service when it gets here 🤞🏼 Update - wrong item ordered by Donovan. Delivery came with one small piece of shelving. Can’t get in touch with anyone in the store because calling leads you to a customer service number. They can’t help because it’s a store matter and no one at the store is answering for them either. Still waiting for someone to call me back. Beyond disappointed and getting more frustrated. I will tell everyone I know and not know not to shop here. It will be a lot as I work in the area at the mall in a store that gets a lot of traffic

Thank you Kevin for helping us out in getting our dinning room table. Kevin was Super easy to work with and never lingered! He let us walk around and helped us when we needed. Also shout to the manager Akim super helpful as well. Thank you both for getting us in and out so quickly. We will definitely be back for more.

Jared is an amazing salesman! You should ask for him, he is genuine and will let you know your best options.

I purchase a Tanavi sectional from Ashley with the 5 year protection plan and the fabric is of the lowest quality and the protection plan is a complete scam. Within months the fabric was pilling and there is no controlling it, the couch looks like it is 10+ years old. We had a warranty claim denied for a spill as well as the pilling. Spent $3400 on a couch that didn't even last 5 years.

Donovan is the best!

We were able to find the perfect dining table thanks to Alfred . Not only that but we also learned a whole lot about mattresses and genuinely enjoyed the purple stand

First time at Ashley and we are very satisfied. Alfred was very attentive and helpful. He was able to help us find what we were looking for! All the process was quick and easy. Highly recommended :)

Alfred we thank for going above and beyond on our final purchase. You were so patient and kind most importantly helpful. Thank you!

Exceeded my expectations! Stevette was an incredible salesperson—professional, knowledgeable, and genuinely helpful in finding exactly what I needed. Her product expertise and friendly service made the entire shopping experience smooth and enjoyable. Stevette and Akeem who is the manager were both top-notch!

Alfred was amazing! Definitely made my experience seamless and took his time to make sure everything was perfect. See him next time you need something. 10/10 would recommend.

Efosa was incredibly patient and attentive, helping me find exactly what I was looking for. He listened closely to my description and guided me around the store, making the process so much easier. Great service!

Alfred was great in getting us a couch and dinning room set! I would recommend going to see him at Ashley’s

Donovan helped us pick out a couch and we were very happy with our experience. He was very nice and helpful and funny, he helped us find exactly what we wanted for a good price.

I've always been familiar with Ashley but had hesitated to shop here after hearing some mixed reviews. However, our experience completely changed today, thanks to Kevin. From the moment we walked in, Kevin went above and beyond to help us find the perfect furniture for our home. We initially planned to shop at Bob's or Raymour, but decided to stop by Ashley just to check it out—and I'm so glad we did! Kevin's expertise and dedication made all the difference, and we ended up purchasing everything we needed. Huge thanks to Kevin for making this such a positive experience!

good service

Kevin R helped me and he was helpful and answered all my questions. Everyone there is so nice. Would shop there again

Ordered a hutch from the Carle Place store. All went well with the initial sale and delivery process. But the $900.00 wood item was not FINISHED. Customer Beware! You are then treated like a leaper and have to fight with Customer Service for any SATISFACTION

I cannot say enough wonderful things about my salesman Brandy, who assisted me in the purchase of my living room and dining room sets. He was knowledgeable, patient, kind, professional, and explained everything so that I could understand it easily. He understood my concerns about pricing, measurements of my rooms, time frame Pertaining to delivery dates And so much more. His technology skills Were also paramount. He was efficient on his computer, and in fact taught me a thing or two on my very own iPhone! I would highly recommend Ashley’s furniture, Brandy And his amazing manager Akeem.

Great customer service! Super helpful and patient!

TOM and GUSTAVO were the best.

Tom was great! Great experience

Ashley is usually my go to. Went shopping for a recliner. Donovan helped me out and was super patient and fantastic. Really knowledgeable and I ended up finding and buying exactly what I needed.

This is my second time purchasing from ashleys and my experience with their furniture pieces have been good. Today, I got a new sectional and the service was exceptional. My sale representative Marlon made the whole experience so much easier. He answered all my questions and ensure that I was getting the most for my money. Highly recommend him from carle place location, New York. I am excited to receive my new sectional.

Marc was amazing. Took the time to understand what we were looking for. He definitely didn't rush us into anything. Fully answered all our questions.

Purchased a sofa set with Tom, who is friendly, humble, and amazing. Chat with him!

Donovan and Malik’s was a good service

We appreciated the help that we had from Donovan and Jared. Thank guys!

Went into Ashley’s for a dresser. Was greeted by Tom and he showed me around the showroom for the dresser I wanted. It wasn't in the showroom but he did help me find it online and helped me ordered it. I would highly recommend coming to the Carle Place Ashley’s because the staff are beyond helpful!

Alfred is a great guy, he was very helpful.

Marlon was our Sales Representative. Excellent service and professionalism shown by him. Will shop again.

Marlon’s been super helpful and patient with our decision making! Can’t thank him enough for his help as this was a tough decision with purchasing our first apartment couch!

Marlon and brandy were very helpful and gave us a wonderful experience and was very accommodating with financing and offering us water. Thank you

Marlon was very helping and accommodating, thanks Marlon!

Kevin R is the go to person for furniture! Helpful, knowledgeable and patient. Very professional.

Alfred was very helpful with the whole process and was efficient with his work.

TOM & Gustavo

Loved the bed however after the item was assembled in August it was realized that it was too high for a senior who had a stroke. She tried to manage and after realizing we are unable to lower it so a call was made to the store. Unable to get in touch with the store because it is a general number. 1 sign of not being good business. We had to speak via text and they said that the warranty is over but it's only 2 months. Unfortunately we did not ask thinking we get at least 6 months. 2nd sign of not being good business. I told them I was going to write a negative review because of this and they did not try to help me further. The home is close to the store it could be after a delivery. But NO ACCOMADATION were made. But we were accommodating when the canceled the first delivery and put it the next month. Be careful buying anything from Ashley Furniture on Carl Place. After they get your money they cannot help you.

Gustavo was excellent and was beyond helpful. My wife and I had trouble finding a couch due to our apartments layout and Gustavo was able to find us one that we absolutely loved while being fair with the price. I would most definitely be coming back here for all my furniture needs as long as he’s there. He was knowledgeable and very resourceful.

Gustavo is the best sales person that I met today, very nice , let you very comfortable to look all and very helpful, he is the best!

Akeim and Donovan were great they really helped me pick out my sofa set for me and my family. I highly recommend them.

Alfred had been a delightful assistant for us and helped us choose our new furniture for our new apartment, and got us additional discount!!

Such a smooth process purchasing my new couch! Marc Rosica was the best!! The most helpful advisor I have ever dealt with. He was so patient, kind, personable, and answered all of my questions with ease! I highly recommend Ashley Furniture and Marc’s guidance! Thank you!!

What can I say. Maleak and Jesus were the sales guys you need. Upfront, no frills, told us like it is and I respect that. We got exactly what we wanted and couldn't be happier. Thank you Ashley.

Great selection and excellent customer service. Gustavo is amazing! Listened to our needs and selected Great furniture at a great price for us to choose from.

We had a amazing experience with Jesus our sales person, he was knowledgeable, listened to what our needs were and were able to get a couch and cocktail table. Highly recommend him.

Typical nice salesman

We had a wonderful experience purchasing a mattress at Ashley Home with Meleak!

Assistance by Alfred was great and helped me with everything that I needed, easy and pain free !!!

Tom Hanlon, customer service was excellent. We always love coming here to make our big purchases. Tom Hanlon, was attentive and took his time showing us the furniture.

It wasn't a coincidence we went to Ashley for our new living room look, as our prior experience with Ashley was a home run. We were very fortunate in getting the team of Akiem and Brandy to work with us to find the perfect furniture to compliment our home. We met with Brandy, and explained what we were looking for and his customer service was exceptional. Friendly, knowledgeable, thorough and above everything else, patient! We were so grateful for Akiem's guidance and expertise! He spent a great deal of time with us explaining every process in great detail; from ordering to warranties to delivery and returns.

(Translated by Google) For me, it was a very nice experience in the Ashley store. The staff is very nice. The boy who served them is Gustavo Sandoval. My husband and I liked it a lot because he took care of them very well and has great patience to show us the sofas, the beds and explain things to us. very good in our language (Original) Para mi fue una experiencia muy bonita en la tienda Ashley el personal es muy agradable el muchacho que los atendió es Gustavo Sandoval ami esposo y ami nos gusto mucho porque los atendió muy bien y tiene una gran paciencia para mostrarnos los sofá, las camas y explicarnos muy bien al idioma nuestro

Nice fair prices

Gustavo gave us a wonderful experience. Very knowledgeable, not at all pushy, just a genuinely nice and helpful sales professional.

Meleak was very knowledgeable, patient, and kind. He was so helpful and assisted in getting all of the things we need for our dream home. He also took the time to make our child feel included and did everything to make all of us as comfortable as possible. The entire staff at this location was so kind and easy to talk to. Will definitely come back in the future!

(Translated by Google) Gustavo at Ashley Carle Place gave us very good attention and made purchasing our furniture easy and simple. Also very nice and treats his clients very well. (Original) Gustavo en Ashley Carle Place nos dios muy buena atencion e hizo la compra de nuestros muebles facil y simple. Tambien muy agradable y trata muy bien a sus clientes.

Gustavo was easy to work with and very helpful.

We had a great experience. Alfred was great and very knowledgeable. I would definitely come back to this location.

Alfred was an incredible help to us! Service was excellent!

Gustavo was amazing from In-N-Out Process of getting our bed set!!

Jesus is professional kind and provided excellent customer service

I recently had the pleasure of working with Gustavo Sandoval at Ashley Furniture, and I can’t recommend him highly enough! My mom and I were looking for the perfect sofa, and Gustavo was incredibly helpful throughout the entire process. He took the time to understand our needs and offered insightful suggestions that truly made a difference. Not only did he assist us with selecting the right sofa, but he also brought out a measuring tape to help us visualize how a potential table and bed frame would fit in our space. His attention to detail and practical advice were invaluable. Gustavo is not just a fantastic employee; he’s an excellent advisor who genuinely cares about helping customers make informed choices. His knowledge of how furniture can enhance a living space is impressive, and his guidance made our shopping experience enjoyable and stress-free. Thank you, Gustavo, for making our visit memorable and for your exceptional service! We’re thrilled with our purchases and can’t wait to see how they transform our home. - Brendan

Gustavo and Akeem are the best, my experience today was stress and hassle free! Gustavo is a gem, if you’re looking for furniture RUN don't walk to Ashley Carle Place and be sure to ask for Gustavo!!!

Kevin was such a big help to bring my home’s vision to life. Thank you again to Kevin and the team!

I always come to Ashley’s for all my furniture needs. Donovan was super helpful. He quickly understood what I need and helped me in finding the right pieces and guided me well.

Alfred from Ashley furniture in Carle Place was great assisting us with getting new couches. Very helpful, answered all of our questions, very patient. He’s a fantastic salesman! They have a great selection of furniture and it’s made in the USA!!!🇺🇸

Excellent experience with Kevin Ramsey. Nice personality, very helpful, would recommend him to others.

The sales team was great. They listened to what I wanted and expedited the entire experience. Would recommend Ashley to all!

Alfred made my experience so easy. It was extremely helpful.

Amazing customer service from Alfred and the store manager! They were able to find us the perfect set we needed! Highly recommend them!

We had a wonderful experience working with Kevin Ramsey when purchasing a sofa for our new home. Kevin was incredibly patient throughout the process, taking the time to answer all our questions and ensuring we were completely comfortable with our choice. His knowledge of sofas was impressive—he guided us through different options, explaining the features and helping us find the perfect fit for our space and style. Kevin made the whole experience stress-free, and we couldn’t be happier with our new sofa. We highly recommend Kevin for anyone in need of expert advice and exceptional service!

We came to Ashleys for living room furniture. They had a large selection. Meleak the salesman was great in assisting us with everything. He was so helpful and I would highly recommend Ashley. We had a great experience and will be back.

Kevin R. Thank you for the outstanding service. Quick and incredible

I can not say enough about the Akiem. He was a pleasure to work with. He was extremely patient with me and spend quite a bit of time helping me. I purchased a complete bedroom set. Akiem also helped me with a mattress purchase. I had no intention of buying the mattress at Ashley but Akiem was so knowledgeable in this area. Asking my needs and what my ultimate goal was for a mattress.. A true professional! In my opinion, A true asset to the Ashley team!

The Experience was absolutely amazing . We came to your store just to look we didn't plan on buying on that particular day, but your phenomenal Salesmen sold us we ended up spending $2,190.00 they explained about every piece of furniture we were interested in, and demonstrated the different functions of the furniture. Alfred was so patient and helpful and Akeem is extremely knowledgeable. My husband and I will definitely come back for all our furnishings. They're really nice.. Great Salesmen 👍 👌

Best customer service I’ve ever had. Kevin was amazing and helped me find exactly what I needed. Kevin will be my go to for the future and am so glad with his help today. You are lucky to have someone like him representing your company.

Went in not knowing what I would get, and got the most professional and respectable help from a young man named Alfred. Wasn’t pushy, answered all my questions and made me feel really comfortable making the decision to buy my bed set from here. Have construction going on, so I will be back for other furniture in the future due to the comfortability.

Jesus Aleman.. helped us with our purchase.. knowledgeable.. he was on point and honest.. did his best with discounts.. he was very helpful.. very warm and pleasant gentleman.. and to top it up.. starbucks.. coffee.. to celebrate the final purchase.. ✨️ good luck Jesus.. Forum and Ashok.. Mineola..

We stopped in to look around and were pleasantly greeted by Mr. Alief Ali Khan. No high pressure sales tactics whatsoever... He was warm, kind and extremely helpful. We wound up purchasing a sofa/chaise combo w/a loveseat & ottoman and wound up paying less than we though we were. Great product. Great service. Great salesman & staff. Everybody was helpful and more than accomodating. We highly recommend this store and this salesman. Great experience!

Kevin was absolutely fantastic. He listened to everything I was looking for and knew exactly where to take me. He found the perfect items for me. Great guy!!

We bought sofa set today Sept 3 and got an excellent service from Jesus. He was very helpful, professional and we were impressed with the quality of furniture.

Kevin L was absolutely amazing and extremely helpful when my husband and I went to Ashley’s for a couple of pieces of bedroom furniture. I highly recommend him if you’re in need of any furniture.

Excellent customer service!

Kevin Ramsey was very helpful in helping to relpace my old sofa. Very nice, personable, helpful guy. Thsnks!

My mother and I came in to purchase some items for her new apartment. The staff was friendly and helpful. Alfred helped us out and was professional and accommodating with us the entire time. We'll both be coming back and would be happy to do business with him again.

Was helped by Alfred, great salesperson, no pushing or hard selling. Very patient, a pleasure to work with after a long day. Recommended to all that visit Ashley furniture!

ASHLEY is the best store for sofa and furniture. Very professional and efficient team, Alief Ali khan is very professional ,respectful best sales person/ employee. He tries to give best option, best advise and makes you feel home and kind hearted. The manager Christopher is awesome too ,gets you best deals!!. Big recommendation for the store and location!

Alief - He is the best at his job. Best the best. Awesome person and worker. Got the sofa and all. Really nice. Give this man a raise. Chris the manager also did good job in settling up everything. Come here and stop by and you won't be disappointed. Love this place. Will come again here. As a first time buyer you want to be assured and satisfied. That's what we got from here this store. Alief - you are the man. Keep up that smile and good work. See you later !

Kevin helped us purchase some bedroom pieces today. From the start he made us comfortable - told us he wouldn’t crowd us as we looked around but would stay in our eye-line if we had any questions. It was the perfect approach. We felt comfortable to walk around at our own pace. Once we found something we liked, he came to us - answered our questions, offered some options we weren’t aware of and not long after we bought the two pieces we were looking for. If we come back in the future, we will be asking specifically for Kevin.

Kevin R was very helpful and addressed all our needs. Showed us what we were interested in and not things that didn’t interest us. Excellent experience.

Alfred is the best. See him.

See Alfred!!! In and out!! Especially on Labor Day Weekend!!

We were treated like royalty at this store. Our salesman, Alief was amazing along with all the staff we interacted with. We had a unique situation because we were trying to match dining chairs to an old table. Alief spent a lot of time with us, thinking out of the box and doing research to make sure we found what would work. He answered all of our questions and was extremely thorough. We are so happy with our purchase and this store is awesome. Thank you Alief for all of your help and patience with us today. We will definitely use this store again in the future.

Dipta was great.

Our salesperson Dipta was amazing and super helpful!

Dipta extremely helpful.

My saleperson Dipta was wonderful.

Alfred was very patient and helpful. Great personality and overall good person.

Akiem was not only helpful but charming. My living room is complete with my new sofas! Ask for him. !!!

Kevin R and Chris T were so helpful, knowledgeable and friendly. They took their time to explain everything and made the entire sales process seamless. Definitely recommend!

Today I worked with John C, and he so sweet and kind. He answered all my questions and was not pushy as a salesman at all. We ended up purchasing a couch with the 5-Year Protection! Best experience I ever had in a furniture store! I will recommend John C to all my friends and family..

I am very grateful to Jesus A he was very patient and kind. Also the manager explained everything very well and answered all my questions and concerns. Thank you very much.

Alie Kahn was of great help in finding our new bedroom set. A pleasure doing business!

Amazing service! Thomas was very patient, had exceptional product knowledge, stayed late to ensure we were able to complete our purchase and get the earliest delivery date. Would totally recommend to everyone! - Catherine

Very kind people and helpful and we have a flowing conversation and can also relate very nice definitely recommend

Dipta was great! He took his time with us and went through my vision of what I want my home to look like! Showed me the best prices and I love all my furniture!

Brandy was very friendly, knowledgeable and helpful. He helped me choose a lift chair that was perfect for me. Thank you again Brandy, for all your help.

Friendly thorough service

My fiancé and I went in looking for our first mattress together, and Meleak could not have been more of a help to us! He took his time and allowed us to make the best decision based on our preferences. Our experience was such a pleasure!

Alfred helped us find our perfect sofa! Very attentive and resourceful.

John C was absolutely amazing!! Me and my brother came in to purchase a couch… John C was extremely patient with us… He gave us quotes for the several different couches we was interested in.. We were honestly about to go to some other furniture stores, but after thinking about how much John C worked with us, we decided to purchase from him directly!! We will be recommending John C to all our friends and family!! Seriously top of the line customer experience!!

Kevin was awesome and patient and helped us find exactly what we needed

Alfred was amazing and did a great job on closing us on a very stylish dresser

Alfred and the manager were very helpful in finding the furniture we needed.

Heat service by Meleak!!! Highly recommended!!! Very patient and knowledgeable

I purchased a living rm and Dining rm set. Stevette was our sales associate. She was very knowledgeable, patient,attentive and friendly.

Robyn & Alfred was very nıce and knowledgeable 11/10

Great sales rep with an out standing personality.

Great experience buying furniture for my kids. Alfred was awesome, he was attentive and gave us space while he shopped. He helped us coordinate delivery and everything went off with a hitch.

Brandy is the best . He helped me us. And had a-lot of patience

Meleak was WONDERFUL, informative, and such a great help. I am so appreciative!!

Akiem is the best furniture salesman there is. Purely honest and knows exactly what he is talking about. Extremely Trustworthy!

Robyn was friendly, knowledgeable, courteous and efficient!

ROBYN was the best, extremely helpful and patient! Friendly and knowledgeable...

Alfred helped my wife and with our new living room sectional. He was very patient and never pushy.

Alfred... doe a very great job. thanks for you help 🙏

Robyn was very delightful. Great service and making our decision with ease. Happy with my experience at this location. And crew as well.

Our experience was wonderful. Alfred was attentive and helped us with all questions we had. It was a great experience.

Going to Ashley’s furniture was honestly a breath of fresh air. After spending a day going to all of the furniture stores in the area, we were exhausted and overstimulated from “used car sales people” techniques and people pressuring us to buy and not allow us to look. At Ashley’s we were greeted but given the space needed to look at things on our own terms. Tatiana greeted us but allowed us the space to chat and look at couches. Once we felt ready she guided us and we purchased our first big couch for our first home! She was compassionate, kind, knowledgeable, and personable. We will recommend Ashley furniture to everyone! If I could give more stars I would!

Very help full and knowledgeable about furniture store very clean

Tom was very knowledgeable about the dinning set I bought.

The best! Alfred salesman

Jessica was amazing today! She was patient and thoroughly answered all of our questions. She provided suggestions and helped us pick out our beautiful bedroom furniture and coffee table.

Best service from Chris!

Alfred and Akiem were great. They were so helpful. They answered all our questions. I would definitely recommend coming to Ashley

Very nice and personable. Knowledgeable too

Alfred was great. Honest, not pushy, and did the best for us to get the best price! Highly recommended.

(Translated by Google) Very excellent attention Brandy Flores (Original) Muy excelente atencion Brandy Flores

Brandy was wonderful to work with really understood vision and helped bring it to life.

Amazing experience with Angel and Malik. Great team great service

Kevin was a very knowledgeable and not pushy salesman. We appreciated his honesty and input.

Ashley Furniture in Carle Place provided us an amazing shopping experience. We came in looking for a new sectional. All of the staff and managers were so helpful and patient, and answered all of our questions. Special shoutout to Brandy, Meleak, Stanley, and Akeem. Highly recommend!

Angel helped my Father in Law with purchasing new couches at Ashley Furniture. He was knowledgeable, attentive, & helped him find the perfect couches for him. He also made sure my kids had hot chocolate & waters. We highly recommend Angel & will definitely work with him again for future purchases !

Akiem and Alfred were extremely helpful and nice! They worked hard to get me the best deal possible. I highly recommend this location. Everyone I dealt with was wonderful.

Walked into the store was immediately acknowledged by Angel. The service he provided was outstanding and helped me through the process from start to finish, most importantly he was detailed, knowledgeable and patient. The store has a great ambiance and super friendly staff! Carle Place Ashley’s is wonderful!

They don't pick up the phone, and they also jipped me on their extended warranty

Brandy did a fine job assisting me with picking out a sofa. He did a great job explaining the delivery process and protection plan which I decided to purchase. For reference I purchased the Altari 2 piece sleeper sofa with chaise and the matching oversized ottoman; I will review that separately once it arrives. Thanks Brandy!

Alfred was very kind and helpful during our visit. It’s not everyday you buy furniture, so it’s nice to have a friendly face helping you through the process.

My brother and I were looking for new couches and were so robustly supported by Jessica! She was super helpful, warm and supportive. Honorable mention also goes to Kari who partnered with Jessica to ensure we had everything we need. Because of their service, I am personally inclined to continue business with Ashley’s exclusively. Thank you all so much!

Jessica was great! She helped me with my ideas and very patient

Angel was very helpful and thorough from the very beginning. We described what kind of couch we were looking for and he provided us with many options. Highly recommend visiting the Carle Place location and working with Angel.

Krystle Caravella was a superb salesperson. She was kind, personable, easy to talk to, and super patient with me. Within one hour, I had my couch paid for and scheduled for delivery. Krystle is an asset to your store and I will make sure to tell my friends and family about the outstanding customer service Ashley’s Furniture has in store. Thank you Krystle! YOU ROCK!!!

Krystale was super helpful!!

Krystle Caracalla Was so helpful and informative !!! Great salesperson

Krystle was so helpful and we found the perfect living room set!

I had a wonderful experience shopping for a dresser at Ashley Furniture! Angel, in particular, was attentive and informative. We highly recommend shopping at Ashley for all your future needs!

Lorne was one of the best salesman I ever dealt with. Wish him success in all his sales

Lorne helped me pick out my sectional. Very patient and helped reconfigure to fit my apartment perfectly.

We were looking for a sofa and Angel walked us around the showroom showing us pieces that he thought would work for our space. He really helped us envision what our living space could look like. He was patient, kind, thoughtful and respectful. Angel was knowledgeable about the products and worked with us to get pieces that came together nicely. He made a difficult process very easy. We are so happy with the service and I would recommend Angel to anyone looking to purchase furniture! We love our new sofa!

Angel helped us choose our living room couch, he was very patient with us as we couldn’t decide on the color. Angel also helped us figure out what worked best in the room given the measurements. Highly recommend working with Angel. Thanks again!

Lorne was a great salesman and was patient while we shopped for new furniture

Lorne was fantastic

Its our 2nd time purchasing at ashley. We got our big couch and now a bed. Their associates are very nice and helpful.

I would definitely recommend shopping at the Ashley Furniture store in Carle Place. Nick and Akiem was vey helpful, knowledgeable and PROFESSIONAL!!!!! They worked together with assisting me and my dad in finding the right bed and bedroom set. If you need someone with extreme patience especially if you have elderly family members please ask for Nick or Akiem. Their service was amazing. Thank you both!

Kari was a great help and made the process of purchasing my son’s bunk bed so easy.

This was a perfect furniture shopping experience. My mother is moving and needed an entirely new bedroom set and a dining table and chairs. Akeim greeted us, offered water and was very friendly & professional. He introduced us to Kevin, the salesperson who wisely guided us in choosing all of the best options. Kevin was patient, straightforward and kind. We were able to purchase everything on our list. I’ll be coming back here myself, and I highly recommend this store for their courteous, helpful staff (and great mattress selection)!

We went to Ashley’s today after trying multiple stores that we weren’t happy with. We walked in and were greeted by Angel and could not me more happy. His attention to detail and knowledge was a great help in our decision for our new apartment. I would recommend Ashley’s every time!

Lorne was so helpful in getting us the bedroom set that will meet all of the needs of our daughter. We are so happy!

Lorne was amazing! He took time to explain everything and work with us. Highly recommend!

Lorne was very thorough, very patient and made sure that we were comfortable in all aspects of his delivery and understanding the product. Taking the time to differentiate between the logistics of the remote controls as well as the level of comfort and specifics of the brand. The level in comparison of best to simplest as well. Anything he was unaware of he made sure he got the assistance needed and completed the sale with efficiency and care. Thank you

Great customer service and very knowledgeable and kind to my mom. Excited for our purchase.

It was a pleasure to work with Kari Bandar in selecting my livingrm furniture & my son’s bedrm set. She was patient, knowledgeable and so friendly. Her customer service was impeccable. Thank you Kari.

Nick and Meleak were incredible at helping us find a mattress! They were both knowledgeable about the different kinds of mattresses based on our preferences and not at all pushy for the more expensive items. They really cared about putting us in something we were comfortable sleeping in at a price point that worked for us!

Lorne was great! Made the purchase easy!

Lorne helped my mom purchase a sofa. He was kind, considerate & patient. We found a sofa that she’s very happy with. Alfred was in trying & he too was efficient & helpful!

Great store! We purchased a Reclining Loveseat & Sofa. We maybe back for a mattress.

Lorne was great to work a real gentleman

Had the best experience at Ashley's today. Our salesman Angel greeted us right away and showed us all the options for couches and TV stands. He really listened to what we wanted and was patient. Highly recommend this store and salesman!

Today we went to Ashley’s looking for a couch and tv stand. We were greeted by Angel and purchased both items from here. He did an amazing job showing us around and the different options available. I highly recommend this place and Angel.

Kevin was great Took the time to explain everything and would come back every time

Ashley was our first stop when looking for a new couch and dining room set. We were helped by Lorne - told him we had to do our due diligence and shop around - ended up right back where we started! Lorne was super helpful - along with everyone else there! I thought it had the best selection and pricing out of all the comparable furniture stores we looked. We are very happy with our purchase!

Meleak is great! Helped us make a great selection without being pushy. Would definitely shop with him again.

Meleak was my Salesperson. He was very patient, kind, understanding and very knowledgeable. Thank you for a pleasant experience in purchasing my couch.

Great place to come shopping, Brandy was a big help excellent customer service. Really recommend him and this place.

I got great help from the staff especially from Angel. Very happy with the item I purchased.

Came here to buy a bedroom set and had an amazing experience! Kari was extremely helpful and patient. She is very knowledgeable and helped me choose a set that is right for me. I highly recommend coming to this store and meeting with Kari!

Lorne is Very attentive and patient, he walked us through the show room and helped us pick an amazing piece for our home.

Great person.. helped me with all wht I asked for and closed the deal

Lorne taken care of us. Made sure we got exactly what we wanted. I must admit this guy has a lot of patience. Lorne is the best !!!!!!!

We had a great experience at Ashley. Kevin was helpful and not at all pushy! Excited for our new couch.

My salesman Angel was the best very friendly listened to our wants have great suggestions

Smooth and easy experience working with Lorne! Highly recommend

Kari was very helpful and patient in helping me select furniture pieces for a redone basement. She assisted in coordinating the new furniture with the room colors and existing chairs. All phases of the purchase were throughly explained and double checked. I will return to this Carl Place location and ask for Kari for future purchases.

Nick was great and very helpful!

Dealt with Kevin L., just outstanding. All around great guy, a pleasure to do business with. Took all of the stress out of making a large purchase. A lot of people could learn a thing or two from this guy. Well done.

Walking into Ashley’s furniture store looking for a life changing mattress was one of the best thing I did today. Lorne did such an amazing job with helping us finding the right fit for us. He was very attentative and very informative. Very much helpful with the whole process.

Great experience over all. Quick and easy to make a decision. Angel was amazing and helpful. Explained our budget and he worked with us very well. Would definitely come back here for future furniture purchases.

‏ 6-14-24 Wonderful morning... My name is Dana Cohen and I received this past week... The personal and special attention is very, very very ... Gracious, enveloping, warm and pleasant, especially from Laurent, the charming and sensitive salesman... And from: Chris the amazing manager who is considerate and sensitive and kind... And M: stunning Zohila and the princess... I have fun crying in the world... Working with you... And with Ashley furniture... (By the way… my lovely gorgeous clever and strong daughter is named Ashley... And she's 20 💝🪬👸🏼🪬💝 years old... And my eldest amazing wonderful smart and successful … son's name is Oren and he's a boy 22.5💝🪬🤴🏻🪬💝… ) And they both are my best priority… proud… and inspiration in life… - no matter what… And I promise and commit... To keep ordering all my life only from you.... Beautiful furniture, impressive and high quality... And I will never forget all the goodness and understanding and great patience and courteous and inviting service... Which was like an indescribab-14-24 Wonderful morning... My name is Dana Cohen and I received this past week... The personal and special attention is very, very very ... Gracious, enveloping, warm and pleasant, especially from Laurent, the charming and sensitive salesman... And from: Chris the amazing manager who is considerate and sensitive and kind... And M: stunning Zohila and the princess... I have fun crying in the world... Working with you... And with Ashley furniture... (By the way… my lovely gorgeous clever and strong daughter is named Ashley... And she's 20 💝🪬👸🏼🪬💝 years old... And my eldest amazing wonderful smart and successful … son's name is Oren and he's a boy 22.5💝🪬🤴🏻🪬💝… ) And they both are my best priority… proud… and inspiration in life… - no matter what… And I promise and commit... To keep ordering all my life only from you.... Beautiful furniture, impressive and high quality... And I will never forget all the goodness and understanding and great patience and courteous and inviting service... Which was like an indescribable and very, very supportive shopping experience for me... And for my current sensitive state... I can never thank all three of you... And pay you back... For your amazing attitude... And I'm grateful... To the good God... The compassionate and the nerdy... which he sent me in my current way... And it's🤪 not easy... 3 angels like you... who certainly did their job faithfully... And patiently... Determination... And great sensitivity... - And I wish one day I could give you back... With gratitude... Welcome... And lots and lots and lots of love and thanksgiving... No limits and no conditions.... Yours with immense love... Because I already feel like you're to me... Like part of the family... (My entire extensive family lives in the Land of Israel... Especially in Jerusalem, the Holy City... which has been suffering for almost a year from war and madness... Protection (Having no choice) on the house... And about the country... Little... That the Jewish people... More Once again... Millions of thanks in advance and warm and sweet kisses... For all three of you... And an artist and the good God... Always bless you... And your families... And everything you have... And especially bless you all... Artist... In mental and physical health... - Because everyone else is alive... It's the Ray... Just a bonus... God... Let there be an artist for all of us... Have a nice day... And a relaxed, quiet, warm weekend... And amazing... At least like you... 💝🪬🙏🏻😇🪬😇🪬😇🙏🏻🪬💝 With huge and immense love... and great appreciation... Always and forever… Dana Cohen the singer from Israel 💝😘🇮🇱🪬🧿🪬🇮🇱😘💝

Excellent customer service by salesman Lorne. I was very satisfied with him in purchasing my furniture.

Lorne is the best

Lorne Friedman was great!

I usually don’t like to do reviews but I had such a nice experience at Ashley with the salesperson named Angel. He helped me in my purchase. His patience and personality got me to decide to buy two mattresses instead of just one. I will come to Ashley again and look for Angel. Amazing salesperson. 👍

Angel helped us so much! He was able to help us decide what was best for our space ! I highly recommend coming here and asking for Angel to help!

Customer service sales people are top notch at the Ashley store in Carle Place NY. Angel, Juan, Chris and the entire staff team were so helpful to me. Angel is a gem employee! He was so kind and patient with me as I made my selection of furniture. He was very attentive to me and my family. My grandkids loved him! I will definitely be back shopping for other furniture pieces! Thanks again to all for a very pleasant shopping experience!!!!!

100% recommend getting your furniture pieces from here, quality is amazing! Angel was amazing he helped us so much! He has made the moving process so much easier!

Worked with Angel, incredible customer service and knowledge. Pleasure to deal with.

Walked into Stanley furniture we’re here previously couldn’t decide what we wanted. We came back. We met up with Lauren. He guided us to what we wanted. It was a great experience. I would recommend you using him for all of your shopping needs at Ashley furniture.

Great experience, great people. Lorne and Meleak was awesome start to finish. Would recommend to anyone !

Excellent service, was not bothered by an over zealous salesmen, a matter of fact our sales person(Chris) was Excellent in every aspect, thanks Chris for your help.

Chris was awesome! Great hospitality by each individual from start to finish including the manager.

Angel is great and patient with me.

Great customer service by Rosa Orfaly! She walked me through the whole process and was very patient with my indecisiveness :) Thanks again!

Had an amazing experience. Angel was great and helped us pick out furniture according to our vision for our home

Very helpful

I made an appointment online which had me down for 9am but the stores opening tine was at 10am. I made contact with the manager who was already in the store and him and his team assisted me without hesitation. Great customer service, great display of products and affordable prices. Thanks Ashley staff

Angel Landaverde was the consumate professional : knowledgeable, caring and courteous. He spent an inordinate amount of time explaining the features of the sofa and loveseat, warranty,sales order,and delivery process. Communication was excellent.

We had a really great sales assistant named Angel who was very friendly and responsive to our needs. We were looking to replace a den couch/recliner and did not want to spend a lot of money. He immediately took us to the ‘outlet’ part of the store where we found the perfect piece. He did not try to waste our time by showing us the more expensive offerings which we were not interested in since this was a den piece, not a living room one. Angel is a young guy and this seems to be his first job out of school and he’s killing it.

Chris, our sales person was not pushy, asked the right questions, and helped us feel comfortable with our purchase.

Sabbir was awesome to deal with today, no hidden fees, and smooth sailing!

Quick service with great deals. Salesman Chris was very helpful.

Great customer service!

Chris was patient and amazing. Thank you

The staff was knowledgeable and fun to work with

Krystal was great. Everyone was very knowledgeable and provided professional responses to my questions. Would definitely visit again.

I still need to see in person for furniture shopping. They have a lot of stocks with good prices. It is very classic, and it is not a place transferred to sell a mostly mattress. Please come and shop!

Was helped by Angel L - great customer service, super knowledgeable, patient, courteous and extremely helpful! A very pleasant experience which will make me come back to this particular Ashley’s next time around so that Angel can help me out again.

Great selection, super helpful team. Special shout out to Angel for the fantastic and helpful aid.

Angel L fantastic to work with. He was very knowledgeable and patient answering all our questions.

Angel L. was very helpful and knows his stuff! Ask for Angel when you visit this store!

Yazz was absolutely phenomenal she really helped me find what i was looking for with the best price possible I look forward going back to her for future furniture I need favorite store for my house 💯✅

Yaz was both professional and polite. She was very knowledgeable and helpful. Recommend anyone to go Ashley and see her .

We have loved Ashley Furniture for 20 year. Our shopping experience was great. Meleak was very personable, professional and helpful. He was attentive and answered all of our questions. He made our shopping experience memorable.

Thank you Crystal!

Very kind professionals who never pressured or pushed. I recommend shopping here on any given day, and without reservation. My only regret is that I did not come here five years ago when I bought my bedroom set. I went to an Ashley location in Brooklyn. There is no comparison whatsoever. My experience here was absolutely wonderful. The Brooklyn location was a nightmare, and woefully horrific. When I buy any kind of furniture in the future, this Ashley location will always be my first stop. Thank you for an engaging, warm and wonderful shopping experience. Simply the best!

Angel was a delight to work with. He knew what to show us. He was not hard-sell. He was sweet, kind, patient. He made spending lots of money a pleasant experience. He was extremely helpful.

Had the best first-time Ashley experience with Angel, who was knowledgeable, friendly and really patient. We got exactly what we were looking for. Can’t recommend Angel enough. Thanks!

The entire experience at Ashley furniture was exceptional, thanks to Angel and his excellent customer service. From the moment we walked in, he greeted us with a warm smile and was eager to help us find the perfect furniture for our home. Angel was incredibly knowledgeable about all the products in the store and was able to answer all of our questions with ease. He took the time to listen to our needs and preferences, and then directed us to the perfect pieces that fit our budget. What impressed us the most was Angel's patience and professionalism. He was never pushy or aggressive, and he gave us space and time to make our own decisions. He was also very attentive to our concerns and went above and beyond to ensure that we were satisfied with our purchases. Thanks to Angel, we were able to find exactly what we were looking for and more. He made the entire process stress-free and enjoyable. We highly recommend working with Angel at Ashley furniture for anyone in need of exceptional customer service. Thank you, Angel, for making our furniture shopping experience a memorable one!

Laura, Chris & Stanley are amazing!!! Laura has a great artistic eye, Stanley and Chris are attentive and patient. Thanks, Laura, Chris & Stanley!!!

Had a great experience first time in this store. Angel was very attentive and helpful without being pushy. He have me space and time to consider my options while remaining engaged and informative. I came in thinking I knew what I wanted but with Angel's help settled on something even better than I imagined!

Amazing service and Chris P. Was very helpful.

Angel was such a good help with my purchase. Everything went very smooth. He was very knowledgeable about the merchandise. I really enjoyed the experience and look forward to purchasing an item again in the near future.

My mother and I came to buy living room furniture, and we couldn’t have been happier with how attentive and kind our sales representative Angel was with us. He was extremely helpful and empathetic after we explained that their furniture was to replace the furniture that was lost in a fire. This was one of the best experiences buying furniture that I’ve had, thank you Angel for your patience and help!

Very expensive

When my husband and I walked in to Ashley Furniture Store Angel greeted us and asked what we are looking for. I told him a loveseat. He then asked my husband if he wanted water or coffee and my husband said water please. Angel showed me love seats that I really liked and he showed me certain things about the loveseats..I asked my husband to come over so I can show him the loveseat.that I like and he agreed with me. Angel was very friendly and very courteous and very patient with us. He is a very good salesman. Neil and Judy

Daguy is Da Man! Awesome experience! Juan is cool too

Amazing furniture collection found dome really good furniture pcs with good price , the outlet in the back are on clearance prices some floor samples are in a bery good price

I went to the store in Carle Place although my sister warned me not to go cause the sales employees are horrible. I went yesterday walked in and an employee walked right passed me and said not one word. I walked the whole store and I looked to see who was were and another employee passed me and just smiled so I made my way back to the front and finally a person followed me to outlet room asked if I need help. I said no thank you, you are the first and only person to talk to me. I need a new bedroom set but it’s okay and he says but I’m here now I said No thank you and walked out. Perhaps because I was young or brown skin. Idk but they had no Customers store was empty so what do you all think was the reason for the mistreatment? Lesson learned Ashley’s Furniture

Angel was so helpful and I will be back !

I apologize for the long winded review but there are so many issues with the order that I placed. First off it starts when I went into this location for a counsel. Spoke with a sales rep and he stated that it would take 6-8 weeks to arrive after a different location a week prior to purchase informed me that they can’t order because they cannot give me a delivery date. When the rep at carle place told me we can get it we decided to spend even more money and purchase a dinning room table set. The dining room table set got delivered within a week and that day I realized that on Ashley’s website the furniture I purchased was cheaper. I called the office and when I asked for a price match they said it can not be done. Fast forward to 8 weeks after ordering I called Ashley and they informed me it will be an additional 3 weeks. When the first delivery got set on the morning of delivery I received a phone call saying that the unit was damaged and it would take an additional 6-8 weeks to get the unit. At this point my tv, cable box and router is resting on my floor with 2 younge children in my home because I threw out the old counsel. At that time I spoke with an operations manager at the store and he informed me he can get it to me that Tuesday. I told him that’s great. I asked for some form of compensation (at least the price match) he informed me that he will speak to a sales manager and get back to me within an hour. I called 3 hours later and every hour after that until someone at the store answered I said who I was and then they hung the phone up. Fast forward to 2nd deliver date once again morning off delivery I receive a phone call from someone in corporate informing me that they will get this resolved and they will link up with someone from the location for compensation. The person from corporate gave me a new delivery date. I spoke with someone from the office and he heard me out and he informed me he will get me an answer on what they can do. Now the day before the 3rd delivery at 830pm I get a call from the warehouse saying the unit came damaged again and the new delivery date is a week from then. We will wait and see if that actually happens but the day the 3rd delivery date was I received a phone call at 739am saying that they are 15 minutes away. Unfortunately i am still waiting. Wouldn’t expect anything less. Let’s see what they come up with to compensate this issue and if the unit actually gets delivered on the 4th date that is promised.

Meleak jones was the BEST sales men. Very accommodating and patient. So much so I purchased everything I needed here instead of moving around. Thank you meleak

We bought a sofa set from this location and we worked with Daguy and he was awesome. We had a seamless transaction and Daguy was able to find us a good deal as well.

Daguy did an excellent job with us. He was patient and accommodating to all our wants.

Meleak is incredible! Helped up easily picking everything out. Was so patient, a pleasure to work with. Coming back in a week to continue my purchase! Maleak, thank you for everything you're wonderful!!!!

Was greeted by Daguy and customer service was amazing! Chris was also really helpful during the check out process; I will be back again.

I had a nice experience, Mr.Cherney was polite, professional, knowledgeable, a great help.

Laura introduced herself, saying she would be my trusted associate, and that wound up being very true. She was great in every way that the previous three stores sales people were horrible. I advised her what type of mattress I wanted, she showed me what they had, gave me a pillow with a clean cover, and left me alone to try the beds. When I was ready and had questions, I found her to be very knowledgeable, which helped me narrow it down to specifically what I wanted. I wasn't ready to buy, and she let me walk out of store without any pressure. I returned a few days later and she made the checkout procedure very smooth. Laura, my trusted associate, will be my number one choice when I need more furniture

They really paid attention to me and made the experience hassle-free.

We had an excellent experience shopping at this Ashley Furniture Store! We worked with an extremely knowledgable sales associate, Derek Cherney. Derek guided us through the selection process with expertise, taking the time to understand our needs and preferences. He answered all of our questions and provided valuable insights that allowed us to choose the perfect couch for our home. Thanks to his guidance, we found exactly what we were looking for in less than 30 minutes! In addition to helping us find the perfect couch, Derek helped us secure a great price and made delivery seamless (delivered and set up in our home in less than one week). All in all, we had a surprisingly easy and quick process finding a couch, in large part because of Derek's excellent service.

I was greeted with professionalism by a store manager and treated with attentiveness by sales representative Mr. Daguy. Needed a certain mattress and he took the time to check and see if it was in stock so I wouldn't have to pay for a delivery fee. No luck still had to order it. But, Still worth it.

If you go to Ashley ask for Derek and jj. They were a great team who were so patient and kind showing us our options. They made sure everything was handled smoothly, including texting us on the day to make sure it went well. I never felt rushed or pressured and they took their time! So grateful for them!

Excellent service and a great time with Yaz and Meleak

(Translated by Google) Excellent service 👍🏻 (Original) Excelente servicio 👍🏻

Great service! My husband and I took hours looking at furniture and discussing our options. Bo and Angel were super patient and addressed all of our concerns and helped us pick the pieces that would fit into our space!

My husband & I came to this location to look at couches after going to so many different furniture stores all over Long Island. We were immediately greeted by Yazz, who we are so beyond grateful for. She was polite, helpful, knowledgeable & never in any way pushy. She showed us around & got a feel for what we were looking for & liked. After spending a good amount of time in the store we came across a couch we truly fell in love with. We sat on the couch had a whole conversation to the point where you felt like you were sitting in your living room with a friend and honestly that’s what had us hooked. We went in on a Friday afternoon & by Sunday we were back in the store to make our purchase. The entire process was smooth & our couch arrived within 3 days. The delivery itself was quick & great & we are so happy to be able to have our big comfy couch! Thank you Yazz for taking your time with us. You truly made this experience a great one!

Although the customer service was great in the store. The product arrived and it was so poorly made. They two handles were not able be screwed properly by the delivery person. Unfortunately, I didn’t notice until they left. So disappointed. I want my money back or at least Ashley should replaced the screws and the handles.

Very well laid out store. Everything is easy to find. Salesman answered all my questions and was very helpful and knowledgeable.

Daguy took care of us! We got what we were looking for. Everything was quick and easy. Thank you!

Excellent service sales rep Angel was exactly that an absolute angel... helpful and patient

Shopping at Ashley was a pleasant experience. We found what we were looking for with the help of Angelica. She was professional and kind.

Ashley had exactly what we wanted and in our budget. Angelica was very helpful. She made sure we knew all our options and made everything easy.

Obsessed with the Cambri sectional couch! Yazz, our salesperson, was amazing and incredibly helpful! Her positive energy was encouraging during the overwhelming process of deciding on the perfect couch.

I walked in Ashely Furniture to look around and buy a new sofa. I never did this before since my parents always bought furniture. I was immediately greeted by Ganesh with such a genuine and respectful attitude. He took his time and showed me exactly what I wanted, and I am very picky lol. I left that day because I never buy something on the first go. I ended up coming back because of Ganesh , and because he cared about me. I really appreciated the huge effort he made just so I can leave satisfied and I am satisfied! I can truly say he did the very best . Come here guys and ask for Ganesh, you won’t be disappointed.

(Translated by Google) Excellent Atentoin (Original) Excelent Atentoin

Very professional the sales men, good price

Ganesh was patient and very helpful during our shopping experience. He listened carefully to our needs and helped us find just the right sofa-chair combo for my mom. Such a pleasurable experience!

Ganesh was amazing…handled everything with ease…definitely go see him

Christopher was so helpful and nice the second we walked in!

Exelent service! Defenetly look for "Juan" fir the best service!

Great experience, great help, great quality. Davy, was great help with finding all the furniture we needed.

Yaz was the best! She helped us find the perfect recliner for our mom and explained everything about delivery -made it a wonderful shopping experience

Exceptional help from Yaz! She was amazing!! Made the shopping experience easy and quick. Will definitely be going back!

Tatiana was so helpful and friendly. She made the process super easy and was very knowledgeable. Definitely recommend her expertise!!

We had a great experience at Ashley's store. Justin was our salesperson. He was wonderful. He helped us with what we needed as we went to other stores and they couldn't find the right fit for us. I would highly recommend Ashley's store in carle place

Nice place. Friendly salespeople. Of course, good price. Thank sales representatives Daguy helped us.

Great furniture place

We had a wonderful experience with JJ! He was very knowledgeable about different couches and helped us chose the right one. We are very happy with our new purchase.

Our salesman Chris P was so helpful and not pushy. He guided us through a seamless process of purchasing a new sectional for our living room. The environment at Ashley‘s outlet is very relaxed and everyone is super friendly. We will be back for future furniture purchases.

Was checking out several furniture stores & went to Ashley. Knew a couple of people who had bought furniture from there and they were all very satisfied. Worked with a young woman, Tatiana Wright, who turned out to be my idea of the perfect salesperson. She was warm & welcoming without being pushy, offered a variety of beverages to make my visit more comfortable & was very knowledgeable about every aspect of Ashley shopping. Tatiana helped me with the configuration I wanted, was very careful to make sure we were on the same page. She certainly made my Ashley shopping experience a pleasure.

CLASSIC BAIT & SWITCH, went to Ashley Carle place location Feb 4th 2023 2pm Sunday, selected a bedroom set full-size for my daughter, a few days later it was delivered to my home when my daughter got home from school surprise surprise it’s a completely different design from what was displayed in showroom ,what a disappointment , Ive been calling every department, they have bounce me to another department to another manager, it goes on and on , I have spoken to maybe four or five managers and I’m still getting the runaround, well Ashley review this , “you sent the wrong item.” You never had that design in a full size so I was lied to, (just to make a sale )that’s a classic BAIT & SWITCH ..I am frustrated , as this should be a simple fix, Im not resting until this is resolve, I’ll exercise every medium to get Ashley to right this wrong… however long it takes, I’m not going away… In this era of social interaction with different social media platform reputation is currency . ASHLEY FIX THIS!

My salesman Chris saved the day he was able to arrange a sale and delivery for my wife new living room furniture for Valentine’s Day thanks Chris

Nice and comfortable furniture for bedroom and setting area speciale sofa sets

Good

My name is Samantha I worked with Tatiana and Malik and they were the most pleasurable experience to deal with. It’s crazy walking into furniture stores, and you have to deal with people bombarding you and that was not my experience here I walked in. Everybody greeted me very nicely nobody attacked me. I saw Tatiana who I didn’t know who she was right away but I saw, and noticed the way that she was handling a customer And I really thought highly of how she was talking to the customer and being so friendly and just a normal person and I specifically waited for her and I’m so happy that I did. She helped me find the perfect couch. She listened to everything that I said that I wanted. She led me to every couch in the show room that she thought that I would like and we patiently tested every one of them out going back-and-forth from a few of them weighing out our best option. Malik came to help as well because he noticed that we were searching for different couches and that we were laughing so I guess he wanted in on the fun lol anyway, they both were super helpful. We ended up putting the best fitting couch together with an ottoman they even threw in a free floor lamp, everything was a seamless process start to finish, and I had a great few hours interacting with the both of them and furniture shopping. It was a pleasant, beautiful fun experience, and I met kindhearted good people who are sales people, but don’t act like sales people, they act like normal people who just are there working and guiding you to what you’re looking for having you make the sale everybody was professional and efficient. The store was clean and great prices for excellent furniture built to last. I also bought the stain protection because you have unlimited times where you’re allowed to claim and when you buy a white couch you need it and you’re silly if you don’t get it yes it’s a few hundred dollars extra but also hiring Stanley Steemer to come clean one time is way more than what the price of the protection is for unlimited services these days you have to be smart with your money anyway talk to Tiana at the very end wrap my floor lamp starts to finish if you head to the website and you see Tatiana with a white floor lamp, wrapped and tissue paper you’ll see that’s my purchase lol she was such a pleasant girl to work with and I’m so happy that I met her and I will be coming back to them for any future purchases please I highly recommend that you go see Tatiana and you will thank me later thank you guys for giving me a great experience and I just want to say this was not a paid review. I’m saying this on my way home because it deserves to be said excellent excellent experience. Excellent customer service. Thank you guys.

I have been trying to get them to repair my chair for months. Their repair and warranty system is the absolute worst. Customer service very poor.

Great experience- Yaz was so helpful and knowledgeable

Great furniture , great service by doguy very nice guy we do not feel uncomfortable before asking anything to him,,,,, order now

Always come back to Ashley to buy my furniture, service is always great and price and quality is really good. During this visit Yaz and Meleak helped me and they were AMAZING! They were very helpful and kind. I will definitely recommend Ashley to anyone.

Found a nice bedroom set here. Da guy my salesperson was fantastic bravo good job

Very experienced and knowledgeable on their products

Thank you Angel for your help this afternoon. We are happy with our media console purchase!

Malik and Yaz were so so helpful! As soon as I walked in I felt welcomed. They made sure I got the best quality for the best price and ensured my couch would be delivered ASAP! I will definitely be coming back here!!

Love this Location! Here at GlenCove Road, Carle Place. Ganesh and Angel are great! Ganesh went above and beyond and even bought us snacks! They are so personable and polite. They are not pushy here and the sales team do not follow you around the store! They are all respectful of customers space when browsing the furniture! I definitely recommend this location only.

Ganesh was absolutely amazing! We came in looking for a new mattress and he exceeded our expectations. We had a bad experience with our old mattress and he made it all better. We walked out with an amazing purple mattress! Come and ask for him and he will help you walk out with a great mattress.

The representatives were gracious and so very helpful

Ganesh was amazing! A great help finding the couch for our home!

Ganesh was the best!!

Ganesh is the best!! Salesman with a smile!!

Fantastic experience with JJ. Made the purchase easy and seamless. JJ is very knowledgeable and when we told him what we were looking for he took us right there without overwhelming us.

John was a great help. Very professional and it really felt like he had my best interest in mind. I had a pleasant experience at this store.

Angel & Maleck were very helpful, attentive & knowledgeable

My salesman, Angel, went above and beyond to help me get just the right sofa for my space! I will definitely go back to see him if and when I need anything additional.

Ganesh was a pleasure to work with. He worked to really understand what we wanted and even got us a few discounts. So glad we came here!

Daguy was a great help! So patient with us, as we were very undecided.

We worked with Mark and he was great!

Daguy was very helpful, and informative about the product that I was interested in purchasing. Thank to Daguy, I purchased the piece to add to my collection. Thank you Daguy.

Ganesh, our sales person was personable and helpful.

I thought I had a good overall experience with this store, until I had issues with my purchase. Just be aware that there are no refunds and no exchanges after delivery on any of the products - unless they are visibly defective upon delivery. I now have a $2500 mattress that is not comfortable, and there's nothing anyone can do about it. I would strongly suggest going to a different furniture/mattress store for all your purchases. Sometimes things don't work out, and to spend this amount of money and not be able to return an item is insane and disappointing. Update - well it’s been 5 months and the Sealy mattress is still TRASH! I’m still waking up with aches and pains even after the “break in” period. For those reading DO NOT buy a mattress from this store. And frankly do not buy anything from this store because they offer ZERO returns if you’re unhappy with your purchase. Do yourself a favor and shop elsewhere. You won’t regret it.

Derek made the process so seamless. Had no idea where to begin. He helped us find two beautiful sofas, end tables, coffee table, gave us a great rug recommendation and even helped us chose the paint that would go well with our furniture choices. Will definitely be coming back to buy the Tempur Pedic he showed us during our visit in the mattress gallery. I now feel like a certified sleep specialist with all the knowledge he casted upon my fiancé and I. Will definitely be coming back for his excellent service and attention. Make sure you ask for Derek. Thank you

Ganesh provided exceptional service and extremely knowledgeable of all the products. I felt so comfortable I returned the next day for additional purchase, Ganesh and his manager Bo was a great experience.

(Translated by Google) Excellent service, large selection of furniture, affordable price. (Original) Odliča usluga, veliki izbor namještaja, cijena pristupačna.

(Translated by Google) The best experience great costumer service daguy Best seller (Original) La mejor experiencia great costumer service daguy Best seller

We loved Ganesh he was so quick to help us and got us the best deal for the couch we wanted! Would 100% recommend working with Ganesh!

Daguy was patient, knowledgeable, and provided great service! Happy woth our purchase.

My wife and I came to Ashley for our first time and were welcomed by Dajay who was very courteous and helpful in choosing our new furniture

Had a pleasant experience with Ganesh on the Carle place location. Ganesh was super helpful and very friendly. Helped us with our purchase, made great suggestions and was very patient. He makes a great Chai Latte too!

Ganesh was extremely helpful with us! Took us through everything and we can’t wait to receive our new couch! Thank you!

I'm unsure how this place has 4.6 stars, but it definitely seems fake. I've never had as much of an unpleasant experience purchasing furniture as I did here. The person who helped me, Angelica, did not meet our basic needs in terms of a designated time frame for the delivery, which was communicated 48 hours prior to the delivery over a call, and sending important documentation over in a timely manner. You're better off building your own furniture from recycled materials than giving this place your business. Do yourself a favor and go to Bobs.

Outstanding New Year's Eve Shopping at Ashley Carle Place My New Year's Eve visit to Ashley Future Store in Carle Place was fantastic. Derek, our salesperson, was attentive and knowledgeable. He presented sofa options below, at, and above our expectations, allowing us to make an informed decision. We ended up ordering a leather sofa at the best possible price during the year-end sales. Extremely pleased with Derek's service and our purchase. Highly recommend this store for a great shopping experience.

The sales associate was very helpful, patient and confident with the quality of their furniture. I had a very pleasant experience. They even offered refreshments and coffee. Nice touch.

Thomas was an amazing salesperson! Thanks to him we found a couch that will be perfect for our home in less than a half an hour.

Great store very clean. bought a couch and the delivery was great too. Would recommend

Very nice experience with my salesman that assisted me name Angel

Meleak was super helpful and knowledgeable! Looking forward to my new couch.

Mark was phenomenal, really helped out, with figuring out what was best needed. 10/10 recommend. Juan was amazing as well.

Thank you Meleak for your help! You were extremely patient, helpful, honest and kind. I am looking forward to my delivery!

Daguy was great! He was very helpful. Everyone should go to Ashley for great furniture deals.

We had a really nice advisor greet us named Meleak and his customer service was superb. He was lighthearted and gave us space and time after greeting us and wasn’t breathing on our necks. We came in a second time and especially looked for him and he never disappoint. We bought the Maggie couch + Loveseat

When I first arrived no one greeted me I had to seek out an associate for assistance once that was accomplished and they realized I was a serious customer things moved along in a more professional manner. I found a couch that was to my liking and closed the deal

Friendly staff! Great pricing and selection. Had Debrah help out and she was super professional and helpful!

Sales person Derek very knowledgeable, friendly and able. Price was very good.

Great customer service, offered us drinks and let us look around on our own, also hooked us and convinced us to get multiple things. Very happy about the service we recived!

Great experience! Daguy was our representative and he was great!

Debra & Derick were so helpful. They showed us a bunch of options they would work for our living room. The process was fast & went do smoothly. Would highly recommend them both.

The prices are so good. Highly recommend

Daguy was excellent and very professional 👏

John was the absolute best! Came in to get a hands feel for the decorating 'vision' I've had in my head for months. John made everything come to life in real time just splendidly! Extra kudos also, for keeping it all budget friendly. Patient, Insightful, Attentive, Thorough, Knowledgeable ...John made an anticipated decorating experience infinitely better. Much appreciated!

Thomas was so helpful! I came in with a clear idea in mind. He helped me narrow down my options. I’d highly recommend choosing this Ashley for all your furniture needs!

Great Service!!!

Very pleased with my purchase. Kevin was very kind, patient, and helpful throughout my day to get my furniture. Mr Bo also was great and made sure I got all the details.

Very professional customer service. Not pushy. Genuine care, educating and accommodating treatment extended by the salespersons. I will return when the need for furniture arises again. John, got the ball rolling and one of your associates finished the deal. Both of you were fantastic! Thank you!

Angelica she is good working lady thank you

Great customer service- Derek was very helpful and knowledgeable!

Kevin was so helpful! We walked in and he immediately got us to the couch we had come in to see. He even pointed out that there was an ottoman that flipped into a coffee table. We were sold! We had our hot chocolate he offered us (clutch on a freezing night), and had a very transparent and comfortable conversation while purchasing our couch. He wasn't pushy at all, felt like we were hanging with a friend. Highly recommend this store and working with Kevin!

Debra helped me and my brother pick out a great comfy couch for a very reasonable price for our basement and we couldn’t be happier with it. Great service. I will definitely come back here in the future. Thank you Debra!

John was very helpful during my visit at Ashley today. I can’t wait for my new sectional to arrive!

💯 for Daguy, from Carle Place, NY. Excellent attention and service Empathy and understanding I'm so happy 😊

Good prices great service. Daguy was amazing.

Do not trust the Carle Place Ashley store: Over the winter, after shopping around in many furniture stores, to furnish our soon to be new home in Florida, my husband and I found many pieces that we liked at the Ashley store in Carle Place. The first question we asked our salesman was “Do you have stores in Florida?” We were told NO by our salesman Angel. Then we asked if they deliver to Florida and we were told no, but that they were willing to hold the furniture we wanted and deliver to our NY home closer to our moving date in July. We bought over $13,000 worth of items. The manager, Marian, was involved every step of the way and knew that we were furnishing our new home in Florida. Never once did he say “We have stores in Florida!” My husband and I had to rent a storage unit to hold the furniture once it was finally delivered. In addition, since it isn’t being delivered to our new home, we have to pay to move it to Florida and forgo having the bed and the sectional put together and the 3 day window to inspect our purchases for damage. While in Florida last week, we passed an Ashley store within 30 minutes of our new home to be! Upon walking in, the friendly and knowledgeable saleswoman said, “I just sent someone moving to Atlanta to another store in Georgia because it was the right thing to do.” We were so upset because we were misled and lied to to get a sale! We are now not getting the level of delivery service and guarantee for our expensive purchases due to Angel and Marian not being forthcoming. On Sunday, while back in NY, we went directly to complain to the manager(s) of the Carle Place location. They explained that Ashley is a franchise that is independently owned. They agreed that we were misinformed. The manager listening to us said there was nothing he could do to make this matter right, but he took my phone number and promised that I would get a call from their boss. It’s been 3 days and I have yet to receive a call! *Originally I gave this store and salesmen a great review but had to edit my review once I learned about Florida locations.