Ashley | Henrietta, NY 14623

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we ordered a sofa on feb 7th..and we were informed that we wouldnt have to wait more than 4 weeks. Actually they prided themselves on the fact that their furniture is made in batavia..thats why we wouldnt have to wait as long as other furniture companies have to wait. So needless to say...we were excited about that. Now we are told that it wont be delivered until march 23rd...thats 6Weeks..buyer beware.TheThe sales people will tell you anything to make a sale!!!

customer service was amazing. great experience. very thorough without being too pushy. trevis was a pleasure to work with. very happy with the overall experience

I’ve bought multiple rooms of furniture over the years, the last set of couches will be my last. Ordered couch and loveseat in November, delivered in March broken and they continue to break. I will never buy reclining couches again, and if Ashley isn’t going to take ownership, I’ll be shopping elsewhere. Since I bought the extended warranty, Ashley won’t do a thing. I have to continue placing service calls. Right now my couch won’t recline on left side and right side won’t go into sitting position. Waiting for parts and technician. Meanwhile Ashley isn’t doing anything to help.

Travis was the consultant had wonderful greeting was Best agent ever even the higher ups were amazing I really recommend everyone come here there the best

I had a great experience with Ashley store. Our sales woman Jodi was very helpful. I always thought Ashley furniture was too expensive but I went in to look and found them to be very reasonable and very good quality. The furniture is solid unlike the furniture at Raymour Flanigan. They offer a great warranty too and if you don’t use it in the 5 years, you get your money back. I would definitely buy furniture again from Jodi.

Trust Company Investment Am so glad to meet Roseline Jason during my hard time but now I really appreciate the effort of Mrs Roseline Jason and her reliable company that help me trade, you’re the best and reliable trader I have ever seen so far.she initially traded my $1,000 into $14,600 in one week To anyone here who’s interested in investment you can also contact her for assistance I just make my withdrawal without stress or paying any other fee, do well to reach her via Email or WhatsApp to start up immediately because the stock market is highly profitable now Email: Roselinejason304@gmail.com WhatsApp: +1(971) 6665672

Their products are actually good but their customer service should be a half star. Bait and switch tactics. My favorite, they essentially offer a rebate in the form of an Ashley gift card. However you can only use the gift card to purchase stuff they carry at the store and only at full price. Thus my $200 gift card is useless as it's cheaper to not use it. Will no longer shop here. So just to update I tried reaching out to the number given in response from the "Owner". Was told they couldn't help me but given the number of another department that perhaps could. I gave up after trying 6 different departments and getting hung up on twice. Your customer service was even more impressively dismal than I had even imagined.