Ashley Orchard Park, NY 14127

Ashley Orchard Park, NY

Your Local Furniture, Mattress & Decor Store

Turning houses into homes is our mission at Ashley in Orchard Park. We built our store in Orchard Park so that you can build your home here, too. Our team has been filling homes with furniture and mattresses for years. When you shop at Ashley, General Manager, James Sanford, will make sure your experience is amazing. We want you to love where you live, so our goal is to help you find your own style for a price that can’t be beat. We want you to feel comfortable reaching out to us, and for it to be as easy as possible to get answers about sales, service, and delivery. You can text us any time at 716-296-4334. When it comes to our team, we strive to provide a great place to work and welcome new applicants in the area. After all, if our team is happy, they'll make you happy. We also want to help people in our community, so we prioritize support to local charities by providing kids who need a better place to sleep with brand new mattress sets. We strive to be sustainable, ethical, and to leave our community in better shape because we’re here. In our home, we believe that everyone should love where they live, from inside their own four walls to outside in a thriving community. That's our way of life! Come see us in Orchard Park in the Target plaza, right off Amelia Dr. The sign is huge; you can't miss it! We’ll be waiting to help you turn your house into your home!

Customer Reviews
4.3 Star Star Star Star Star
(826 reviews)
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Sarah Bauch 5/14/22

I went with my friend to find him a new couch, and the sales woman (I believe Maryem was her name) was fantastic. Not only was she one of the nicest people I’ve ever met, but she was realistic with us. She admitted she was new and went to ask questions when she didn’t know the answers rather than making up answers. Such a nice person with a kind soul who you can tell wants to sell you something you’ll love rather than just making money. I’m still blown away by her kindness.

Star Star Star Star
Jenn B 5/7/22

William Skubis 4/28/22

I bought a power recliner at the Orchard Park Ashley store back in early February. It was on clearance and they don’t Warranty clearance items so I purchase the extended warranty. Ashley furniture suggested the warranty and said it’s a great warranty. My chair broke after a week. I pulled out the warranty paperwork went online filled out the forms and submitted a claim. It’s said on the website I would hear back from someone and 24 to 48 hours. A few weeks went by I believe and after several attempts to contact the company I called Ashley and explained what was going on they must have reached out to the company because within a couple days I was contacted by the warranty company. The company name is five star warranty. They scheduled a repair man to come to look at the chair. Three weeks later I get a call from the repair man and he came the following day to check out the chair. He diagnosed the problem as a bad mechanism and he was going to order the part . And after another 2 to 3 weeks of not hearing anything I called the warranty company and they said they were ordering the part and it could take up to four months for the part to come in. I just got off the phone with Ashley furniture and they are refusing to do anything about it. Nothing at all. I asked to talk to a manager and she said she was a manager at corporate headquarters. I will never buy anything from Ashley furniture again and I suggest you do the same

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Robert James, Jr. 4/10/22

Adam is the best sales person to work with. Easy, no pressure, and delivers on his word.

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Heidi Harris 4/7/22

Great selection and Naim was very helpful considering we weren’t 100% sure what we wanted.

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john scheer 3/19/22

I just wanted to say that the experience I just had with my electric recliner of 7 years old with the girl in your parts department who went over and above by sending me an entire replacement motor when I only asked for a broken plastic piece for my electric recliner from a discontinued Ashley brand I couldn’t be more impressed, you’ll have my business for life! Thanks for all you do!

Star Star Star
Diane Ortolano 3/12/22

Ryan Niles 2/3/22

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K 1/7/22

Raymour and Flanigan employees post their own reviews. I just prefer Ashley' Home stores quality, design and professionalism.

Svpike 12/15/21

Beware of subpar furniture and blatant false advertisement of the warranty. Platinum Ultra Premium protection for complete accidental coverage for five years on your new furniture really means , "it is not complete, exclusions DO apply but we will not advertise those exclusion and when you go to make a warranty claim we will deny it. Because basically the only thing we cover scratches after the 1st year. So remember complete 5 year warranty is a one year warranty and then after that covers basically nothing do yourself a favor take your $200 for the warranty go to another store and buy somebody else's furniture.

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