Ashley Store | Potsdam, NY 13676
Ashley Store
Store hours
Open today: 09:00 AM - 05:00 PM
About Ashley
The Ashley Store in Potsdam, NY represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Potsdam, NY is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
In-store offers
What our customers say
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Sue S at Harbison Blvd Columbia SC a real asset to the Ashley brand. Very knowledgeable and easy to deal with.
Nice furniture but really expensive
The store team was friendly . The prices were amazing !
The store was clean, and the staff friendly and hrlpful, not pushy.
Store was clean and the staff was very knowledgeable and helpful. They didn’t have what we were looking for but would have purchased if we had found something.
Nice store, nice furniture. Will go back to get a couch.
Ashley wasn't working
Terrible, incompetent staff (George, Amy) doing terrible, incompetent business. I placed an order in June for a kitchen table with a salesman named George. It is now December. I understand the current supply chain issues. On November 26th, I sent an email to the same Potsdam Ashley furniture store email address where I submitted my payment information just to follow up on my order. I received no reply. I again followed up on December 1st and 6th after receiving no response. Finally, I called the store today, as apparently they're not interested in returning emails if it does not pertain to receiving payment. I spoke to a helpful salesman named James. He could not locate my order, but referred my issue to his manager and assured she'd call me back shortly. Amy, the manager, did call back. She indicated that no order was ever placed, that this "general office" email address where I submitted my payment information is one that she doesn't check, that George hasn't worked there for "many months," and that I should've been regularly following up by coming to the store or calling. Amy made no effort at all to make this situation right via perhaps a discount on a reorder, store credit, or literally any of the simple, easy solutions that everyone knows how to do. As far as I can tell, it seemed as though she was also making no effort to locate my payment information on this email address, because she just "doesn't check that email address." On a sidenote, apparently my credit card information is just floating around on some random inner-office general catchall email address that is not secure or monitored in any way. So that's a gift with the potential to keep on giving. So thanks for that, Amy. I'm sure opening up the office inbox and deleting my personal financial information must have seemed like a terribly difficult task for you. Justifiably, I eventually became agitated and Amy hung up on me because she "doesn't need to be badgered " So to summarize: Potsdam Ashley Furniture Store salesman (George) failed to place my order, no one monitored his sales after he left (Amy), no one responded to my repeated emails following up, they blamed me for their obvious bungling of my order, and they made no effort to continue to earn my business. So if this is what you want in a furniture store, go to Potsdam Ashley Furniture store. Be sure to ask for the manager Amy.
Went looking for a mattress. Found 1 but 6 to 8 weeks to get it... store very clean and nice staff
Service is good was treated well
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No interest for 60 Months^° - In-Store Only
0% interest for 5 years ^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
