Ashley Store Potsdam, NY

Ashley Store

6826 US Highway 11
Potsdam, NY, 13676
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Store hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

About Ashley

The Ashley Store in Potsdam, NY represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

The Ashley Store in Potsdam, NY is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!

In-store offers

promotion
4.1
(68 reviews)
5
56%
4
17%
3
15%
2
1%
1
11%
FILTER Star Ratings
Rodney Perkins
Apr 30, 2024

Sue S at Harbison Blvd Columbia SC a real asset to the Ashley brand. Very knowledgeable and easy to deal with.

Billy jaquith
Mar 08, 2024

Nice furniture but really expensive

Oscar Armando Guandique
Nov 30, 2023

The store team was friendly . The prices were amazing !

Jessica Ferguson
Aug 27, 2023

The store was clean, and the staff friendly and hrlpful, not pushy.

D G
Feb 04, 2023

Store was clean and the staff was very knowledgeable and helpful. They didn’t have what we were looking for but would have purchased if we had found something.

Terre Odett
Nov 03, 2022

Nice store, nice furniture. Will go back to get a couch.

Nicholous Rycroft
Jun 05, 2022

Ashley wasn't working

Michael Martin
Dec 15, 2021

Terrible, incompetent staff (George, Amy) doing terrible, incompetent business. I placed an order in June for a kitchen table with a salesman named George. It is now December. I understand the current supply chain issues. On November 26th, I sent an email to the same Potsdam Ashley furniture store email address where I submitted my payment information just to follow up on my order. I received no reply. I again followed up on December 1st and 6th after receiving no response. Finally, I called the store today, as apparently they're not interested in returning emails if it does not pertain to receiving payment. I spoke to a helpful salesman named James. He could not locate my order, but referred my issue to his manager and assured she'd call me back shortly. Amy, the manager, did call back. She indicated that no order was ever placed, that this "general office" email address where I submitted my payment information is one that she doesn't check, that George hasn't worked there for "many months," and that I should've been regularly following up by coming to the store or calling. Amy made no effort at all to make this situation right via perhaps a discount on a reorder, store credit, or literally any of the simple, easy solutions that everyone knows how to do. As far as I can tell, it seemed as though she was also making no effort to locate my payment information on this email address, because she just "doesn't check that email address." On a sidenote, apparently my credit card information is just floating around on some random inner-office general catchall email address that is not secure or monitored in any way. So that's a gift with the potential to keep on giving. So thanks for that, Amy. I'm sure opening up the office inbox and deleting my personal financial information must have seemed like a terribly difficult task for you. Justifiably, I eventually became agitated and Amy hung up on me because she "doesn't need to be badgered " So to summarize: Potsdam Ashley Furniture Store salesman (George) failed to place my order, no one monitored his sales after he left (Amy), no one responded to my repeated emails following up, they blamed me for their obvious bungling of my order, and they made no effort to continue to earn my business. So if this is what you want in a furniture store, go to Potsdam Ashley Furniture store. Be sure to ask for the manager Amy.

Michelle Boots
Oct 11, 2021

Went looking for a mattress. Found 1 but 6 to 8 weeks to get it... store very clean and nice staff

Ronald Lapage
Oct 10, 2021

Service is good was treated well

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For additional details on the offers on this page, click here to learn more.

0% interest for 72 months‡‡ with select mattress purchases - In-Store Only

On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.  

‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.