Ashley Syracuse, NY 13219

Our past experiences were amazing but our newest piece of furniture has not lived up to expectations and we have had difficulty getting in contact with the right department after several calls. I ultimately was able to reach someone who said that despite having ordered an identical product to my last product and finding the new product is defective in its construction, they do not offer refunds or warranty returns. I don't personally recommend the quality of this furniture any longer.

Hands down best furniture and accessories for your home when I’m here I never wanna leave!! :) Keep up the good work Ashley!

Really nice furniture store with a nice selection. As well has a clearance section

How in the world does Ashley have 4+ stars. Once they were great. Now well 8000.00 6months and still waiting on my furniture. What furniture that was delivered 3 pieces had to go back because it looked like they were just thrown off the loading dock. OMG Sorry this isn't the same Ashley I bought my furniture from. But guess what I WILL NOT BUY FROM THIS ONE EITHER Because it's also an Ashley Store......

I needed a side table but wasnt sure if this place would have anything in my price range. I stopped by on lunch break and Breana quickly came over and helped me find what I was looking for. Ended up leaving with the perfect table, a little more money than I wanted to spend but much higher quality than anything else I've looked at. I'm happy with my purchase and would definitely shop here again.

Best furniture in the business!!

I bought a $200 pillow out of spite because I was being followed to and from the bathroom and throughout the entire store until I got the pillow. I am a person of color and sales rep Lisa stayed within 15 feet of me the 20 minutes I was in the store.

We've bought a number of things from here. The quality has been great. We got the extra coverage on a chair we bought and our dog messed it up. The store was super helpful through the claim process. The tech came to the house and repaired it. No charge. The store is well organized, well lit, and clean. Prices are clearly visible on everything. Prices are reasonable. The staff has been awesome every time we've been in.

I've purchased in store & online from Ashley previously. All transactions and products have been exceptional. Tonight my wife & I visited the Camilus store interested in a bedroom set. Our sales person Chris was fantastic. At the very end of ordering, he stated they no longer accept Ashley Home Store (Synchrony) credit card for in store purchases. I've had the card for 5 years- no notification it was not accepted in store. We had no interest in opening a new account (hard credit application) for Ashley while we already have valid credit at Ashley....just not accepted there? Odd. We then opted for an emailed quote for the bedroom set we picked out to think about our options. Chris emailed the in store quote for $2,032.49 (total w tax & delivery). After we got home, we typed the item#'s from the quote at Ashley online and added the exact furniture into our cart to purchase with our Ashley credit card as an online transaction. The exact order online was easily purchased for $1,508 76 (total w tax & delivery). Exact order, $524 cheaper with our credit online. Buyer beware, CHECK YOUR SALES QUOTES ONLINE & SAVE HUNDREDS $$$.

Very pleasant store to shop at. Bree was extremely patient with my mom who had many questions. Bree was empathetic about shipping delays and the frustrations that is causing, and very understanding of our situations. We felt more confident ordering from this store right now, even with the shipping delays, than three other local competitors we visited this afternoon. We ordered six bar stools with white glove delivery. If needed, I will update and change this review, but we're hopeful the review won't need to be changed once the deliveries start coming in. Thank you, Bree!