Ashley Store Yonkers, NY

I loved my experience at Ashley furniture store on Central Park Avenue Yonkers. Greeted by Javon and assisted by Alex last it made my evening. So kind, professional and thoughtful. We left with the couch of our dreams. Thank you Javon and Alex for your help!

Incredible!!! The Ashley team was professional and efficient. From the sales team to the delivery team, I couldn't be happier. I will continue to do business with Ashley and recommend my family and friends.

Javon is great!

Had an amazing shopping experience with Ricardo Johnson and Leon! He helped pick out the right couch for us! Super quick and easy!

Ashley furniture Yonkers has been a consistent place for me to buy furniture. They always have the best styles for a reasonable price point. Javon was extremely helpful and kind during this process and made returning to Ashley a pleasurable experience. He allowed for me to shop on my own while being knowledgeable in his craft. I will be a returning customer!

I had an excellent experience working with Javon. He was knowledgeable, charismatic, patient, and truly listened to what I was looking for. He helped me find the perfect pieces for my space without any pressure, and the entire process was smooth from start to finish. He’s definitely in the business of putting the customer first. I highly recommend him!

Just came down to help my friend with neck surgery for her couch delivery. They were not on time, and refused to remove old couches after the salesperson told the customer they would remove couches, while in the phone with their bldg mgmt. For a customer with VISIBLE NECK SURGERY Upon calling customer service, they offer no help other than to wait by the phone for the salesperson’s ( who’s already been paid) phone call.

Amazing experience buying furniture for our home. Javon was extremely knowledgeable and his positive attitude made this a great buying experience. We will be back!!

I had a fantastic experience working with Javon at Ashley Yonkers while shopping for furniture. He was knowledgeable, patient, and really took the time to understand what I was looking for instead of trying to upsell me. He answered all my questions honestly, offered helpful suggestions, and made the whole process easy and stress-free. Thanks to his guidance, I found exactly what I needed and I couldn’t be happier with my purchase. I would definitely recommend them to anyone looking for great service and quality furniture.

Nice furniture with deceptive sales practices. The salesman offered 60 month interest free financing, which is a no-brainer in a finance sense. When we asked if we needed to sign up for the store credit card to access the financing, we were assured we did not. Then a few days later we received .... a new credit card in the mail. Very frustrating. (It didn't help that they entered the wrong date of birth for the cardholder, a mistake that had to be corrected through the issuing bank. Fun!) Earlier in the process we were debating between buying four or six chairs and decided on four, but the order was entered with six. Was this an honest mistake, or an "honest mistake"? No way to know of course, but combined with the other questionable practices, it's hard to discount the possibility that the "error" was intentional. The furniture itself is perfectly fine. Roughly what you would expect for the price. But given the overall experience, we are unlikely to be repeat customers.

Thanks to Jevon, my partner and I got our furniture for our new place. He’s understanding, friendly and very professional at the same time. What makes Jevon worth 5 stars, is that he works with customers! He’s happy to see customers happy. Thanks for hiring him!!!!

From the minute my husband and I walked in the door Javon AMAZED US! He asked what our needs were and and found something that fit our needs and comfort! 10/10 experience!

Ricardo was great! Super helpful throughout the entire buying process and figuring out what exactly I needed. Definitely will be back! Leon the manager was also great!

Javon at Ashley Furniture provided an outstanding sales experience. From the moment we walked in, he was professional, knowledgeable, and genuinely focused on helping us find exactly what we needed. He took the time to explain different options, answered all of our questions clearly. Javon’s patience, attention to detail, and friendly attitude made the entire process smooth and enjoyable. Thanks to him, we felt confident in our purchase and left very satisfied. I would highly recommend asking for Javon if you’re shopping at Ashley Furniture in Yonkers!

I just want to shout out Ricardo and leon for their great team work together. They assisted in making sure my family and I left Ashley’s content with the new Elissa court couches which are beautiful!!! Thanks for completing the last piece to our home. Highly recommend working with them at the Central ave location.

Excellent experience. Delivery on time and very efficient and friendly!!

The delivery drivers were efficient professional and had great communication. Fernando was very helpful!

I loved my experience at Ashley’s, Lex, Niko and Teddy helped me find exactly what I needed. They were helpful, kind and very knowledgeable.

Javon is an amazing trustingadvisor. As soon as I came in he attended to me and made sure I found the perfect couch for my father. He included me in each step of the way and advised me on each. He is great!

Javon was very helpful and enthusiastic. Great attention to detail. Got a great new bedroom set!

Professional and fast service!

We had an awesome experience working with Javon at Ashley Furniture. He was friendly, knowledgeable, and helped us find the perfect couch without any pressure. Highly recommend!

Javon is the man!! He helped my wife and I buy our dream couch!! Highly recommend him and his services

Had a great experience with Logan at the Yonkers Ashley on Central Avenue. Logan was extremely professional and very patient. I had been looking for a sectional sofa with a chaise. He took his time explaining the various options and styles. Although it took me several weeks to decide, Logan was helpful and knowledgeable. I am currently enjoying my new furniture hopefully for the long term.

Teddy was amazing. Very knowledgable of the product and style. Well spoken and dress to impress.

Javon was incredibly helpful, very kind and patient, his customer service was superb and he gave us a lot options to choose from.

I absolutely loved my experience here with Javon and Niko. From the time I walked, they went above and beyond to help me find exactly what I needed. They listened to what I wanted, made thoughtful recommendations, and never made me feel rushed. I left feeling excited about my purchase and grateful for the exceptional customer service. Highly recommend to anyone looking for quality furniture and genuine assistance, just ask for Javon and Niko!!

Janicia was amazing!!! She was patient and explained everything fully. I’m a picky person and I ask a lot of questions; Not once did she try to rush us or seem irritated. 5 stars and highly recommended. We felt like family and will definitely return for future purchases.

Our experience in the store was amazing! Javon was a great help and really guided us through the store, telling us the details of the couches we were looking at. Can’t wait to receive our new couch.

Javon, amazing customer service, Javon greeted and assisted us as soon as we walked into the store. Highly recommend this store.

Logan made our process super simple!

Nick was incredible!!!! So incredibly helpful and made my day much easier. I couldn’t be happier and more confident with my sale. Thanks!!

Today we purchased a living room set and we were assisted by Niko . Upon arrival he was very welcoming and interested in our needs. He is very, kind, patient and respectful. He provides great customer service and makes you feel at ease after your purchase is complete . I recommend him to every customer that decides to shop at Ashely . 5 star service.

Got exactly what I needed for a price I could afford.

Best customer service ever. We had an issue with another Ashley location and we went to this location (Yonkers) to finally get the help we needed. The Yonkers store advocated for us and helped us to find what we needed. They were very professional and explained all the processes that went into our order. They also apologized for the horrendous behavior of the other Ashley location. If you need furniture, this is the location to go. Ask for Leon if you can, he is seriously a caring and detailed representative.

Great customer service from Janicia! Helpful, friendly, and made the whole process easy. Highly recommend.

Great and thorough experience working with Javon! Extremely personable, reasonable and made the furniture buying process seamless

Javon was fantastic and made our buying process a breeze.

Great experience with Logan. Very pleasant and explained everything thoroughly. Made the purchase worthwhile.

Logan and Ricardo were both so great with helping me and my husband pick out a new couch. Logan really took the time and effort to show us multiple beautiful options and was very patient with us. 10/10 would recommend this Ashley store and Logan to assist anyone with furniture needs! We’re so excited about our new couch!

We worked with Logan on purchasing a new couch and he was fantastic! Super friendly, informative, and patient with us while we shopped around and made up our mind. I would recommend anyone in the market to go in and work with him, you will be well taken care of!

I had a great experience with the delivery team! They were friendly and hard workers! They put everything together beautifully and cleaned up and made sure my living room was put back together before they left. They made sure that before they left I was happy with ever and if I wanted adjustments! Plus Nico the salesman at Ashely’s is excellent at making you feel comfortable and being very informative about all the furniture. He makes you feel at ease and hanging out with a friend thanks for the pleasant experience at a furniture store Nico!!

Working with Nico was amazing! He was attentive, honest and made my first apartment shipping experience smooth. Thank you Nico!!

I got my sofa from Ashley Furniture and I love them and the crew did an excellent job this is the first time I got furniture from Ashley but it won’t be the last .

Javon gave me his full attention, worked within my budget and offered solid advice. He has a fabulous personality and was knowledgeable about all products and deals!

Javon at the Yonkers Ashley store was my salesman I bought my mattress from him.He is extremely knowledgeable and explained everything to me in such am amazing way He made me feel at home and very peaceful during my shopping experience.He mad me laugh and smile like I found a friend there that cared about my sleep patterns and habits and would have the Best sleep for myself . Javon explained all the different finance options with ne and togther wefound the best one for m.He was the nicest pwrson I have had the pleasure of dealing with .I recommend seeing Jabon at Ashley Yonkers Store Phenomenal man

Logan was FANTASTIC!!! Definitely ask for his help if you’re coming to shop here! So so so comfortable and affordable rate too. He showed me all couch options and I am so happy with my purchase. Thank you Logan :)

Great sales people. Alex and Teddy were brilliant. The delivery lads came on time and were very professional

I had a great experience with Javon. He was patient and knowledgeable of all products in store, online, and another location (if needed). I would recommend any and everyone to him. I definitely made a purchase the same day and will be a returning customer.

Mr Logan thank you for the great service in getting my living room set.

(Translated by Google) I loved the way the salesperson helped me. Leon is the best. Thank you for recommending the dining room set I was looking for. He's a really nice guy, polite and professional! Thank you so much, sweetheart. (Original) Me encantó como me atendio el vendedor Leon es el mejor. Gracias por recomedarme el Comedor que andabas buscando. Muy buen chico, educado y professional en lo que hace! Mil gracias corazón.

Ashley delivery service was great. Neat, quick and professional.

Javon was great! He was attentive, patient, and really helped me make sure I was choosing the right couch. I appreciated how he took the time to understand what I was looking for and guided me through the options. Excellent service!

The delivery team from Ashley Furniture Store were very professional , courteous and pleasant at 6 am this morning ! When they said I was the first stop I was the first stop !!! They were fast and efficient ! They even took the boxes the furniture came in with them when they left! I was very satisfied with their customer service and highly recommend this store to satisfy your home needs. I will be seeing them again in the near future !

Nicholas Rodriguez was an absolute PLEASURE in store helping me and my girlfriend pick out our furniture. He was kind polite and courteous. If I need furniture I 1,000% recommend using Ashley’s and getting in contact with Nicholas. The delivery people were a 10/10!

I ordered a couch from Ashley’s which is super comfortable! The Ashley delivery team brought my couch to my apartment in a punctual and professional manner as advertised. I highly recommend Ashley’s and their wide assortment of quality furniture!

My husband and I just purchased a couch at Ashley. Teddy was very patient and ran different scenarios so that we felt comfortable with our purchase. He explained all of our options and made the process seamless. I would highly recommend buying at Ashley Furniture!

I just had the most off putting interaction with sales associate Valerie. I will never buy a thing from this place. I’m actually proud of myself for not getting nasty with her because she really tried it. I couldn’t even browse around like I intended to.

Logan greeted us immediately upon entry; his pleasantness gave a sense of trust. I told him what I wanted, and he asked specific questions, which took me to exactly what I wanted to purchase. I am happy with my husband’s gift, and we will be back. Thanks Logan

Logan was professional, approachable and a pleasure to work with

Ive been a customer for Ashleys for years and our sales rep Logan was by far the best ever! He was able to help us figure out a new option as our original option went out the window when what we wanted was discontinued. I will definitely recommend for my friends and family to shop at this Ashleys location and to make sure their rep is Logan! Thank you for all your help!

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at Ashley Furniture thanks to Alex! He provided excellent customer service from start to finish — attentive, professional, and very knowledgeable about all the products. Alex really listened to what I was looking for and helped me find everything I needed. He made the whole shopping experience smooth and enjoyable, and I left completely satisfied with my purchase. I highly recommend asking for Alex if you want great service and a stress-free experience!

Excellent

Great display floor, had a lot to show. Very welcoming staff who give you you’re space to view their furniture without hovering and harassing you on what it is you are looking for. Once I made my decision I was given payment options and informed on discounts. Got my sectional and absolutely LOVE IT. It’s nice and firm but not stiff, it’s cozy and beautiful. Love love love my sofas. I know they will last me a long time!

Great quality,excellent service

Great buying experience at the Ashley Store in Yonkers for a new home entertainment center. A shout out to our salesperson Logan, who was knowledgeable, helpful and patient through the whole process. Highly recommended.

Very professional

I got approved on Acima for $2,950. Went to the physical store to see what I can get for my home. The salesperson was cool and helpful. That was until we had to do the “Pre approval again.” I told her that Acima would lower the approval if we did it again. She told me it wouldn’t happen, Next thing you know the approval went down -50%. I’m more mad at the situation than anything else, Now I can’t purchase what I need. Customers if you get approved online just order online, Don’t go through the hassle I went through. I’ll take my business elsewhere but be aware that they will try the pre approval at the physical store and the approval will go down significantly.

Both gentlemen were great and courteous !

The couch I chose was on backorder scheduled for 8 to 12 weeks out which I was OK with because it was replacing an existing couch. To my pleasant surprise, the couch was ready for delivery in less than four weeks! The two gentlemen, Riki and Christian, who were responsible for delivery and assembly were simply amazing and were in and out in about 20 minutes.

Mario was the best.

Logan assisted us in our purchase of a bedroom set. He took the time to explain everything in detail and helped us to narrow down our choices to make the best selection. Very knowledgeable and friendly. When you go to the store ask for Logan.

I had an amazing experience with Jennifer picking out new couches for my living room. Jennifer was knowledgeable and reliable. I was able to reach out to her even while at home to discuss the delivery of my new furniture. I can’t recommend her enough!

If I was able to give 0 stars I would. Worst customer service ever. While purchasing everything is GREAT. My husband and I spend $9,500 did not think twice about it, after so much money spend of course we would add their advertised warranty that “ covers ANYTHING “. I have 2 years attempting to have my couches fixed and nothing that is advertised is covered. After spending almost $2,000 ok couches you would think the warranty would kick in. Warranty company customer services are completely rude. Went into the store where NO ONE was able to help me just directed me to warranty company THEY ADVERTISE and work with and cannot help. I advise EVERYONE AND ANYONE. DO. NOT. SPEND. YOUR HARD ESRNED MONEY AT ASHLEYS FURNITURE. If you care about your money, your furniture go elsewhere. It’s so sad because I visited Bob’s Furniture and Raymond and Flanigan and didn’t purchase from them trusting Ashley’s furniture. NEVER AGAIN.

Logan was delightful!!! He seamlessly helped us purchase our new bedroom set. He explained all the different payment options & delivery.

(Translated by Google) Nice and clean store, attentive staff (Original) Bonita y limpia tienda , el personal atento

I want to commend Alex on his incredible demeanor, personality, honesty, knowledge and sense of humor. From the moment I was greeted at the door, to the moment I left 90 minutes later, Alex treated me with respect and kindness. I learned a lot about the items I was looking for. He treated me as if I bought 80 items. He never pressured me or made me feel I was taking too long to learn and shop. Alex is a true asset to your store and company. He is stellar!!!!! Thank you, Alex.

***ASHLEYS WARRANTY SCAM! **** TRUST ME, DO NOT BUY IT! THEY WILL NOT COVER YOUR CLAIM! Do not purchase their warranty! Their 5 year warranty is a scam… I purchased an entire sofa set and a 5 thousand dollar mattress and incline mattress frame. Everything together was around 8 thousand dollars. So of course. I purchased the $350.00 warranty. Needless to say, 4 1/2 years later, as I was adjusting the cushions, the zipper broke! No PROBLEM! Right? Wrong! I went to claim it, since it says mechanisms are covered. If you google mechanisms, a zipper sure does qualify. Guess what, it didn’t, to Ashley’s Standards, then they try to sell you on Tier 2 coverage. Which is… guess what? Another $100.00! Haha for a zipper that I can get fixed for 40 bucks at my local tailor. SCAM! SCAM! SCAM! That was my second attempt to make a claim, they keep denying it. That was for a $40.00 zipper, do you really think they are going to cover something that is more serious!! P.s. they literally write “Good News!” Lmao. Give us another 100 bucks to fix this lmao!

Teddy, the salesperson, helped me and my family find the perfect couch for our new home. He was incredibly friendly and provided us with thorough information, going the extra mile to make sure we were happy with our choice. He responded quickly to all our questions, making the whole process easy and enjoyable. I definitely recommend his services for his professionalism and genuine dedication.

Not happy at all when i first bought my sectional i was told if I bought warranty i would practically would be able to get mostly anything fixed or taken care of from the product and now that i want to raise my concern about my product im always getting transferred to so many places either over the phone and in person. Im honestly not happy with my product i wont buy there again.

Fiance and I went shopping for a new mattress. Logan immediately greeted us at the door and helped us try and figure out what kind of mattress was best for us both. He was extremely helpful and very pleasant to work with. I would recommend asking for Logan directly if you are looking to purchase a mattress anytime soon.

We almost spent 2 hours to find and buy a new rug for our living room. That was 3 months ago ! Ashley is always telling us to wait 4 more weeks and to be confident. That’s a scam, they are absolutely not able to deliver. Runaway …

We’ve made two pretty major purchases with the Yonkers Ashley Furniture store now. We love the pieces we chose so much. They’ve really helped our house become our style when we didn’t know what that was until we looked around. The store service is really great if they give us breathing room to wander, talk and think. Sometimes they’re too aggressive in following us and asking what we’re looking for again and again when we really prefer to just experience how we feel when we see different pieces. We don’t want to be sold on ideas or directed toward things at least until we’ve narrowed it down. Once we’ve done that we’re more than happy to engage, get help and hear ideas.

I cant believe how wonderful the store manager, Terrance , and Valerie, the sales lady who helped me are .!! Wow wow wow ! !! Let me tell you my story i spent close to $3000 at Raymour & Flanngan NO ONE ASKED ME THE MEASUREMENTS Of MyDoor.I had to cancel my order. Came to Ashley Furniture on Central Ave in Yonkers and I will never go anywhere else again! Valerie knew everything about measuments help me pick a beautiful livingroom set and they have a service that will take it a part and put together ! Not like R&F anyway in steps Terrance with an A lol I got more discounts ! What a great experience im so happy Thank you both so much xoxo Judy G from The Bronx

Love Logan! Best shopping experience we have had. No pressure and answered every question we had. 10 out of 10!

Professionally managed delivery: great with notifications and showed up on time

Great experience

Amazing staff! Salesperson, Teddy, was super knowledgeable, attentive, caring, and professional. And, Ms. Valerie is a wonderful firecracker. And, Terrance is so patient and consistent. Love them all! #Ter -Rance! 🤣❤️

Absolutely amazing delivery service! The team didn’t just drop off the furniture; they went above and beyond by helping us set everything up just the way we wanted it! Plus, they even took the boxes away with them! Talk about top-notch service! 🤩

I had the pleasure of working with Logan. From the moment I walked in, he was incredibly helpful, attentive, and knowledgeable about all the products on the showroom floor. He took the time to understand what I was looking for and guided me through several options without ever being pushy.

Donna was incredible, she was super helpful!! I highly recommend you asked for her.

Teddy was the best ! Very friendly and Knowledgeable.

Logan and Greg were absolutely exceptional! As much as we loved our sofa the experience we had with Logan and Paul made us come back to purchase it.

Leoncio and his partner were amazing i showed up late and they waited with everything ready to go in and out less than 10 minutes great work and great communication.

Kisandra and Logan couldn’t have been nicer or more helpful to us in finding several pieces of furniture we were looking for. Excellent sales people without being pushy. We haven’t received the furniture as yet but we were very impressed with the designs of the furniture they had on display - contemporary and stylish, very appealing. Ashley furniture is worth a look if you are redecorating.

Logan was absolutely amazing! I typically avoid coming into large stores like this since the sales people can be pushy but he was not at all. He listened to our needs and was able to show us various options at different price levels. He made sure we felt comfortable with the purchase by informing us of the types of materials and features of each option. We can’t wait to see our new couch! Thanks so much for all of your help Logan!! We’ll definitely be returning to work with him again!

I really love my new dining room set. I was fortunate to go through the sale at the Yonkers store where I found this incredible product that fits my apartment perfectly. The salespeople were very helpful in facilitating sale without being too pushy. The product got self assembled which was a huge relief. They also gave me the necessary time to inspect the product for damages and was able to confirm no damages.

Logan D was such a wonderful sales rep. Assisted with my purchase of an ergo bed frame. Very knowledgeable and ensured maximum satisfaction! Thanks Logan!

Alizae was an exceptional, personable sales representative. Helpful, understanding great with her coworkers. This young lady would be great asset to your management staff

Logan did a fantastic job at helping me find a new bed set for my mom & I!

We had a really great experience at Ashley. Kevon sold me a dinette set and a mattress. He worked to get me the best deal. Gregg the manager was great too. They really go above and beyond.

Kissandra and Greg were super helpful and knowledgeable about the products. They helped us match everything to our new apartment

Kissandra and Greg were hospitable and a pleasure doing business with!

I had a fantastic experience at Ashley thanks to Jennifer! They were incredibly knowledgeable, patient, and attentive throughout the entire process. They took the time to understand exactly what I was looking for and offered helpful suggestions without being pushy. Their professionalism and friendly attitude made the shopping experience enjoyable and stress-free. I really appreciated how they went above and beyond to ensure I was satisfied with my choices.

Jennifer and Janicia were both excellent saleswomen. They were patient, kind , understanding and tentative to my needs . It was a pleasure working with them. I will recommend them to everyone who needs help with furniture.

Great service from Logan! He was very helpful and professional.

(Translated by Google) The best experience with Jennifer, she treated me very well. (Original) La mejor experiencia con Jennifer me atendio muy bien

Logan And Janicia were exceptional sales people. They both were very knowledgeable and help my family decide on a piece that worked well for our family.

great help by staff

Good experience. Jennifer was really helpful with the finacial process, also she was very knowledgeable about all our questions.

I had a pleasant and devoted time with Logan and Janicia today. Good customer service

Great experience with Kevin and Alex at Ashley ‘s at the Central Ave store! I drove them crazy for hours trying to decided on a couch and mattress. They were both extremely kind, helpful and knowledgeable.

Logan went out of his way to help my husband and I after not having the best return experience with Ashley. Everything went seamlessly with Logan and I am happy with our final purchase

I purchased 2 complete bedroom sets, excellent quality and value! Gregg and Jennifer did an awesome job providing me with upmost customer care and deals!

Probably the shortest visit ever! Excellent service

Mr. Logan Drayton was a pleasure to have as our salesperson. He was knowledgeable, patient and soft-spoken. We'll be back!!

Logan was very helpful and nice. Couldn’t ask for a better proces!

I had a wonderful experience with Aminah at Ashley’s Furniture. She was extremely helpful, patient, and professional throughout the entire process. She took the time to answer all my questions and made sure I felt comfortable with my choices. Aminah’s friendly attitude and genuine willingness to help made the whole experience stress-free and enjoyable. I truly appreciate her excellent service and would highly recommend her to anyone shopping at Ashley’s!

Aminah, was very patient and pleasant. She took her time explaining details to be sure that I was comfortable with my purchase.

Aminah - was amazing and she was very helpful. Great at communication and understanding my needs.

Aminah and leon both Did A Great Amazing Job Helping Me & Were Very Knowledgeable In The Sofa.. Coming Back For Sure

Aminah She was very pati on and great with us We got happy with her service but

Had a fantastic experience with Jose and his team! They arrived right on time and made the entire delivery process seamless. From start to finish, they were extremely professional, handling everything with great care and attention. It’s clear they take pride in their work, ensuring the furniture was delivered without a scratch. I truly appreciate their effort and would highly recommend them to anyone in need of a reliable delivery team. Thank you, Jose and crew! Also, a special thanks to Mariano, I had such a great experience shopping for furniture, thanks to him! His customer service was outstanding—friendly, knowledgeable, and patient throughout the entire process. He took the time to answer all my questions and helped me find exactly what I needed. It’s not every day you come across someone who truly cares about their customers, and I really appreciate his effort. Thank you for making my shopping experience so enjoyable!

Amazing service very helpful very understanding of type of furniture I need. Josh is a great salesperson, and also his manager who helped out as well

Aminah wasssssss great will recommend she help me pick a great sofa for my soon to be home condo but I can’t take it now but she recommend the cwc with finance with no interest . Love herrr

Will was tremendous help. Unfortunately we are shipping to South Carolina so he wasn’t able to get the commission of two full bedroom sets and modular couch. Would recommend him to anyone buying local.

I went to Ashely’s on Tuesday March 18th to go look at some mattresses with my partner. We were greeted by Aminah and told her what we were looking for but that we were not making any purchases that day being that we were exploring our options. She then asked me if i wanted to get PREQUALIFIED to see how much i can POSSIBLY GET PRE-APPROVED. I knew i was going to get approved because i’ve had a credit card with ashley’s (synchrony) back in 2020 with good history and good credit score. i asked her TWICE and she REASSURED ME TWICE that my credit wouldn’t be ran. Two weeks later (today) i receive a mail with a credit card to activate my card…. My partner went ahead and texted her because he took her information down in case we decided to come back and purchase. She didn’t acknowledge anything but respond “My apologies for the misunderstanding”. She knew what she did and didn’t show any courtesy or genuine concern. I’ve worked in sales before , I understand when people want to make a sale but lying to customers isn’t professional especially when it comes down to running people’s CREDIT. They should reconsider keeping her as an employee so that this doesn’t happen to anyone else.

Recently I went to the Ashley Store at 340 Baychester Ave 2nd Floor, Bronx, NY 10475. I was served by Miss Belkis Girgenti, very rude when selling but very insistent when making a customer buy. I think you should give us some space to think about what really suits you. something I didn't like, when I told her to let me think about it, she ran the syncraycredit on me. She did in a very aggressive way to make the purchase, telling her I wasn't sure about doing it at that moment, that's why I left and in the end I didn't buy and it still affected me. In the end, and luckily, I went to the other Ashley Store at 2350 Central Park Ave, Yonkers, NY 10710. There I did find what I was looking for. A very nice girl named Aminah helped me. She helped me with what I was looking for, gave me time to think and she helped me very well. I highly recomend

Aminah was prompt, proficient and professional

Big selection..Josh and Valerie were very helpful. I had a very Pleasant experience.

Good job great help

Aminah and Josh were so helpful!! Left with the best mattress!!

Amina & Josh were great! They were very helpful and honest. They helped us find a mattress according to our budget and comfort very quickly!

Huge shoutout to Aminah, aka the best and most helpful associate at the Ashley Location in Yonkers!!! Thank you Aminah for the amazing help today and assisting me on my home shopping experience, described every product I was looking for in great detail! Will definitely return and look for Aminah!!

Aminah Peña was amazing very helpful and made the process super easy and stress free!

What a wonderful experience at Ashley Furniture. Staff were so friendly and kind to my kids and I. That means the world to me. So glad I got my beautiful Larce sofa😍

Great service!!!!!

Aminah is such a great listener and helped us get exactly what we were looking for. She accommodated us with exactly with what we needed.

Wilson was a great help. Thanks for being patient and explaining all of our options to us. You were great!

Will was very friendly and helpful! He helped me choose my perfect couch! He wasn’t annoying and didn’t follow me around like a leech (like the lady in Raymour and Flanagan). Alex was very helpful and friendly as well! They’re a great team! Almost bought a mattress that I don’t need but may come back to get lol. The best!

Wilson was great, super helpful. We came in multiple times and he was knowledgeable each time. He gave us a great rate, highly recommended.

Jennifer was amazing. She helped us find a perfect bedroom set that we love so much. In addition, she was also a very knowledgeable in what she does, telling us the different kinds of woods and mattresses. Will continue to go to her!

Aminah was verry patient and friendly great employee love her .

Josh was great. He helped us when the first guy waved us off.

Great services. Jennifer provided all information needed and we love our selection.

Mariano and Aminah were great and worked with us on what we needed. I would highly recommend this store.

Aminah did great will derecomend

Josh and Mariano were amazing to work with! What an amazing furniture shopping experience

Aminah she did amazing and got my daughter a nectar mattress she’s great with kids will recommend her

Aminah was amazing

Aminah & Justin were a dynamic duo! They helped my mother and I meticulously as we chose new furniture. Very kind, patient, and most of all personable!

⭐️⭐️⭐️⭐️⭐️ Josh was absolutely amazing! From start to finish, he provided excellent service and helped me find exactly what I needed. The quality of the furniture exceeded my expectations, and his knowledge made the process smooth and stress-free. I highly recommend Josh to anyone looking for great furniture and top-notch customer service!

Aminah was such a great help! Price matched me and helped me throughout the whole way!

Amina and Mariano

Teddy & Aminah were awesome helping us pull everything together. Water for my pup was a bonus.

(Translated by Google) Hey Aminah, you took care of me very well, thank you for everything 👍👍👍👍👍🎉🎉🎉🎉🎉🎉🎉 (Original) Hey aminah, me atendió muy bien, gracias por todo 👍👍👍👍👍🎉🎉🎉🎉🎉🎉🎉

Great service

Animah and Mariano did a great job n got us approved for 10k wilt recommend them

Aminah helped us purchase a couch with the gtd. Great person

Aminah was knowledgeable patient and very nice.

Josh was beyond helpful. What an amazing experience!

(Translated by Google) Aminah come to Berla to buy a bed I recommend it 100% I recommend a sheet and a protector (Original) Aminah vengan a berla para comprar una cama la recomiendo 100% me recomendo una sabana y un protector

Thank you so much for your help!! Amazing experience. Big thanks to Josh!

Aminah is wonderful, professional, pleasant and a pleasure to have her as our sales representative.

You know I'm really tired or its played out with these furniture companies hving contracts with other companies to provide a warranty to their customers that has hidden agendas. I paid almost $ 200 for a 5 yr warranty and called to get a service that they were supposed to provide but claims they can not help me because of not it not falling under their guidelines....mind you that option is the online process so I chose what caused the damage...Im done with this company & their chosen campanion fir repairs... 2 stars for my set

Aminah did a great good and grateful for her help thank you I'll be back for her

Leon is excellent! He showed us around the store and catered our walk around the store to what we were specifically looking for, was patient with us and answered all of our questions. We ended up buying our new couch with him. Highly recommend shopping here and working with Leon.

The best Aminah! I'm difficult but she found a way to help me and helped me with the online prices! 100% recommended the store and her!! The best!! I be back with my husband for the rest 🙏🏽🫶🏽

Aminah was super helpful and personable!

Working with Aminah at Ashley was an absolute pleasure and breeze. She made the process easy and fun. No stress or pressure at all.

aminah did a great job helping us with picking out a couple bedroom sets she was very patient and held great conversation.

Aminah was extremely attentive, knowledgeable, nice and friendly. She took her time to help us find the perfect pieces of furniture for us. She made the whole process easy and fun. She is an incredible salesperson and I would definitely recommend her to anyone!

Aminah was professional and knowledgeable about design and spatial reasoning. Shopping for home furnishings can be exceedingly complex however Aminah made the experience easy snd fun. If you are seeking a painless experience, visit Aminah @ Ashley’s on Central Ave in Yonkers NY.

Aminah is an excellent salesperson it was a pleasure working with her on my purchase

Aminah was amazing. Our first visit to the store my son fell asleep in the car so my husband went in and looked at sofas. Aminah went out of her way to hold up pillows and samples at the window so I can see colors and fabric. She even came to my car to demonstrate how to clean the fabric. We made an appointment with her for the next day. She was very knowledgeable and answered all of our questions. We purchased a beautiful sectional from her. We cannot wait for it to be delivered!

Leon was wonderful to work with to purchase my sectional! Very informative, friendly and not pushy at all. Happy to recommend him

Leon was a great help. Really informative and knowledgeable!

I went in looking for a my very first couch and it was a wonderful experience. Aminah was my salesperson and she was wonderful. She was incredibly helpful and informative, I would definitely recommend her.

Nasty service.. i update my phone number after I placed my order, then I have to wait a week for the delivery. And then the delivery come and call my old number. And I miss delivery then I have to wait another two week. 👎

I had the absolute pleasure of working with Aminah at Ashley Furniture, and I can’t say enough good things about her! From the moment I walked into the store, Aminah greeted me with a warm smile and an incredible level of professionalism. She truly went above and beyond to ensure that my shopping experience was seamless and enjoyable. Aminah’s product knowledge is unmatched—she took the time to explain all the details about the furniture I was interested in, from the materials and craftsmanship to how it would fit with my existing décor. She patiently answered all my questions and provided thoughtful recommendations based on my style and budget. Her attention to detail and genuine desire to help made the process stress-free and even fun! What really stood out about Aminah was her commitment to ensuring I left the store completely satisfied. She didn’t rush me, even though I was indecisive at times, and she made sure I was confident about my choices. Thanks to her guidance, I found exactly what I was looking for, and I couldn’t be happier with my purchase. If you’re shopping at Ashley Furniture, I highly recommend seeking out Aminah. She’s not only an exceptional salesperson but also someone who genuinely cares about her customers. Five stars aren’t enough—Aminah deserves ten!

Josh is a great salesman. Thank you.

Jennifer was awesome!!! She made the grueling process of buy furniture a complete joy. I highly recommend her and this Ashley furniture location!

Great help from Patrick and Aminah on getting out new sectional

Bought a dining room table here 1.5 years ago and it's getting discolored so soon. I called Ashley's, but they won't do anything about it. Shame on them for not building furniture that can last even 2 years!

Aminah was very professional and helpful! Excellent customer service

Josh was amazing!!! Worked thoroughly to make sure I was happy after spending hours showing me everything i could have wanted! Highly recommend. Nelson and Lex are also great and made the entire process seamless!! Thank you all!

Josh was the best so kind. And took the time to help us. Even when we changed our mind last minute on the bedroom set. We will definitely shop here again. Thank you Josh.

Great service. They Don’t rush you, give you space, answer all your questions! Nelson and Amina were amazing sales people.

Great service and experience. Was help by Justin.

Aminah displayed courtesy and professional ism throughout the purchasing process. As a result, we felt valued and we will recommend friends and family to this location.

I purchased 3 pieces for my niece. Dining table, Dresser & sofa sleeper. The first delivery they couldn’t fit the sofa so I had to go back pay an extra $185. for it to come unassembled. Second, delivery they brought the wrong color. Went back to the store spoke to a manager who took care of me the 2nd time. I specifically said for the couch to come wrapped since it’s a light color sofa. Today, she got the delivery and it was unwrapped and a bit dirty. I am livid because this was noted on the system by the manager.Then they gave me 25% to make me happy and this happens. Still don’t see the credit either. The delivery guy was very nice & explained to my niece how to clean it. WHY when it was suppose to be wrapped it was a cream color. Lucky I was not at her house if not I would have made them take it back. Won’t be buying not even a plant from Ashley. Warehouse sucks. Super unhappy with how they delivered her sofa today. Poor thing this was the 3rd time so she was willing to clean it. HORRIBLE SERVICE. I will be going to the store because I want them to come and clean it.

Amina helped us pick out the perfect couch for our family including our dogs. Great service!! I highly recommend you come visit Ashley furniture. It’s always better to see and feel the couch instead of buying online.

Beautiful place! Amazing selection! And everyone was super helpful! High quality stuff!

Came into Ashley and left with the most amazing table. Josh helped us so much … after several hours and thinking so much about our final choice we left feeling so good and excited about our choice. Josh did all he could to help from comparing pricing, going back and forth with us, moving things around… so much patience and going above and beyond. Been here a few times but always ended up leaving with nothing until we met Josh and today ended up finally taking our dream dining table set home.

Teddy was great

Thank you to Amina and staff for the assistance! Looking forward to our new couch!

Leon was excellent. He recommended the perfect couch for us and was extremely knowledgeable and helpful.

The Central Ave location is one of a kind. My sales rep Aminah went above and beyond to make my purchase comfortable and convenient.

Aminah is fantastic. We felt from the start that she had our best interests at heart. She took us immediately to the best living room set to meet our needs, and we ended up buying it.

Great experience with Jennifer! She was friendly and patient as we looked at all the different options in order to purchase furniture for our new home.

We love Ashley Furniture. Thank you Josh & Terry for you help!!

Great service, great products, and even more important...they offer removal service! Raymore & Shananigans does not. Good experience, overall.

Leon and Justin were great at the Yonkers store, helping us choose furniture for our new home. So helpful and great advices about the items we ended up picking, really smooth experience.

Amazing service. LEON just an epitome of excellent costumer service, I mean he goes above and beyond. Very transparent and gave us his honest advice and suggestions. Very patient and did not rush us at all, hence we were not sure at all what to choose so we took a lot of his time. Appreciate my new sofa!

Leon was exceptionally helpful in helping us find a sofa, loveseat, and recliner. He listened to our particular needs and showed us only pieces that checked off all our boxes. Leon also made sure we got the most savings attainable. After several trips to other big box stores, we felt confident getting our furniture at Ashley's. While our furniture is yet to be delivered, the purchasing experience was pleasant and low stress.

Omg Leon was amazing he had so much patience with me kept me laughing and made me feel like I was shopping with a friend rather than a sales person his energy and positive attitude towards helping me was a A plus plus. Ps… he deserves a wonderful Christmas gift

Had a wonderful experience with Mr.Eric Valentine. He was attentive and listened to our needs. We took a while to make a decision and he was patient the whole way. My wife and I would purchase from Eric anytime

Ssrvice was great! Recommend Ashleys

I went to Ashley with my mom and two kids looking for mattress for 2 twin beds and a queen bed. Aminah was the very helpful, she showed us mattresses that were exactly what we were looking for. She was very courteous, she exceeded my expectations because she made my world easier by getting us the right Mattresses! My mom got herself a Tempurpedic something we have been searching for since her back has been giving her issues for a while so we are very content with our purchase and the results we will get from it! Thank you so much Aminah for being a great seller and helping us all the way through!

Aminah was super great and helpful!

Aminah was great. Answered all questions and concerns

Aminah was extremely helpful in getting me taken care of with my furniture needs, if your looking for affordable and excellent quality furniture ask for Aminah and she will take very good care of you, thank you very much!

Ahmina was very helpful from the moment I walked into the store, she helped me making the right choice , and I’m very happy with the purchase I made :)

Very nice selection of furniture. Aminah was a wonderful Sales Associate. She was friendly, knowledgeable and patient while helping me find the perfect bedroom set for my new apartment. Thank you!

Aminah was a great help. Her professional opinions were well taken. We are very happy with her service.

Loved my experience at Ashley. Leon made us feel more really comfortable. Best shopping experience ever had at any store. Really recommend anyone to come and see for them selfs. Looking forward on coming back and getting more stuff in the future.

Aminah was amazing at helping us make decisions. She guided us through our furniture purchase with ease, and knowledge of the products in the store. Friendly, caring and kind. We would definitely purchase at Ashley’s again because of her.

Aminah was very friendly and very helpful with all products in the store . Great customer service.

Aminah and Terrance did a fabulous job. Highly recommend them.

From a former furniture sales person, I can honestly say I’m disappointed in giving Ashley’s a sale based on such a negative experience. I spoke with Josh an associate who helped us find a couch and after taking a day to look at other options we agreed on a couch. At the point of him talking about the delivery process, he skipped over important details regarding the delivery process and how to expect the couch to come. We had purchased a modular couch with a chaise attachment and explained our living situation. After receiving a quote and going to the showroom the following day, I was assisted by Aminah who also had assistance from a sales manager by the name of Patrick. Throughout my entire experience no one explained that the furniture would not come in pieces nor explained that I can request the couch to come disassembled for an additional cost. Despite getting approved for credit I still had to come out of pocket to pay for additional fees, and on the day of the delivery the delivery team could not fit the couch as it was. I was then forced to leave my brand new couch outside and wait for a 3rd party installer to come where I had to pay $300 cash for them to dissemble the couch and reassemble inside my home. After speaking to Josh he got unexpectedly cold with me explaining that there was nothing they could do and that if I had returned the couch I would have to pay additional fees despite 2 salespeople and a manager overlooking my order and failing to mention this. In my years of sales I’ve always been taught to be thorough during the sales process to prevent disappointment, yet clearly Ashley’s has a different approach and it’s disheartening to feel left in the dust once the sale is complete despite buying a brand new couch with warranty. I’ve been over promised and under delivered. If you are going to purchase anything from this company please be careful, as they will hide behind fine print and company policy despite the failures of the sales team

Mariano and Manager Ally are amazing. I did a return visit, after having purchased a few items three months ago. I was inquiring about a few items including one I had seen online but was unavailable. I was expressing my disappointment with the unavailable item, because it was part of a matching item to the one purchased last time and Ally upon hearing my comments jumped in and said she would try to look again but didn’t see it in stock. Within a few minutes of leaving the store, she called me back because she was able to locate the item and I couldn’t be happier. She cared enough to step in and help me, now that’s exceptional customer service!

Jennifer was so knowledgeable and helpful. She made the process so easy and smooth !

Thanks Amina and Justin. Great service

Emmanuel is the best

Aminah and Jennifer did an amazing job at selling the couch to us! So sweet and so accommodating!

Ms. Belkis is amazing, professional and very knowledgeable! She doesn’t hound you when you’re looking at the furniture. She just introduces herself and waits for you to approach her if needed. I would highly recommend her! Thank you Nancy

bought a couch about 4 years ago, and got the warranty. be careful buying, the warranty does not cover seem damage, which is what happened to me. the build quality was also poor to begin with (missing a bracket for connecting the couch) and one of the arms wasn't put together correctly (both of which i dealt with)

Belkis was wonderful and really helped me out! I would recommend her to anyone!

Emmanuel was a great salesperson.

Aminah was our sales representative and she was amazing. Kind, super helpful and patient!

Belkis was amazing in every way she answered every question in detail and gave us all the proper information a speedy and joyous experience

Leon is amazing, we walked in were greeted professionally. Asked us what we needed and helped us find the furniture stress free. Absolutely amazing person, thank you for all your help.

I just want shot Aminah for the great service she provided to today and making sure that I have everything I came for thank you so much until the next time 👍

Great customer service patient and knowledgeable. Ameia helped me on multiple days to pick out 2 couches, bedroom set and coffee table. Janice also helped make the check out procedure run smoothly. Delivery scheduled in a timely manner. Great shopping experience highly recommend!

Good times at Ashley Furniture store. Ask for Leon, he was most helpful and attentive with affability and attentiveness in mind.

Emanuel was amazing. He took the time to listen to me and make sure I got what I came for. He was very knowledgeable about the merchandise. Edit: while in the store Emmanuel seemed great but once I received my delivery I was not satisfied. He helped me select an option for my couch that made no sense and did not look good. I ended up having to go back to the store so that Alley and Patrick can fix the mistake.

(Translated by Google) Aminah excellent service, very friendly, very good attention. (Original) Aminah excelente servicio muy amable muy buenas atenciones.

Jennifer was the epitome of professionalism and a great sales associate. Her patience and expertise was beyond my expectations. I know I'm going to love my new living room furniture!

Aminah was very helpful during my process of finding the perfect bedroom set I was looking for. From the dresser down to the mattress. Amazing customer service. She was also very helpful with keeping me within my budget.

Came to this ashley furniture and Aminah welcomed us very politely showed us what we were looking for. Aminah and Jenicia went out of there way to help us get our dining ser we fell in love. I will come back again to this store and make more business for them. I highly recomend both of this ladies.

This is our second time purchasing here and every time has been beyond a great and stress free experience. Terrance was wonderful. Had so much patience and had a smile on his face the whole time. We left with exactly what we wanted and needed!! We have a few more things to purchase and we’re making sure Terrance will be there to help us.

I was greated by Aminah and immediately she catered to my needs. I initially went in to see a dinning table and I ended up with a couch too! The floor manager Alexis is AMAZING aswell. They were both sooo patient with my needs and with my daughter who kept running around. Aminah was very informative and very detailed with the services and products they offer. Alexis was so patient showing me different ways to set the couch. It was overall an AMAZING hands down experience. They both gave me their personal numbers and I am still in touch with both. Alexis was so helpful because turns out my couch set didnt fit as I liked after I went home and measured BUT she managed to text and show me different ways the couch can be set up and we came up with a perfect fit. She modified my order and delivery was as expected, and the best part is they both respond super quick!! MUST go and ask for Aminah and if in doubt of dimensions, looks, etc ask for Alexis you will not regret the experience. Thank you ladies!!!

My experience was very Delightful. The Representative was very Professional and Courteous. Thank you.

Associate Emmanuel was very helpful and made sure we got the best prices on everything. Thank you very much!

Amina and Nelson were very helpful and nice to my family and I.

Amina’s was Very good and was very happy & gave a great sleep demo

Very professional , knowledgeable about product will highly recommend to family and friends

Great experience at the store! The staff is super helpful, especially Patrick who has worked with us on a couple of different orders. Highly recommend this location !

Aminah was awesome and helped us find exactly what we needed for our playroom!

Gabriel gave lots of information pertaining to the couch we wanted very nice and fast with the transaction overall love Ashleys

Leon and Nelson were very nice and thorough and helped us with every step of finding furniture and ordering it for us. We were able to price match the online price and get everything scheduled for the day we wanted. We are very happy and excited!

Just bought my new sofas and a mattress from here. Amazing customer service. Janicia and gabriel were super helpful and patient. Thank you. Oh and Nelson LMAOO he was standing there.

Teddy was great to work with and very helpful. Great experience shopping at this store.

Gabriel is the Best no pressure Good Buy Thanks Gab

Aminah and Patrick were very helpfull. I really recommend coming to this location. They are very friendly and explained everything i needed to know with a lot of knowledge.

Emmanuel was helpful and friendly. Service took longer than expected but we ended up getting the mattress we needed.

Very nice and helpful, also patient

Gabriel was a pleasure to work with at Ashley’s. He was knowledgable and helpful in finding a sectional sofa. Come and see Gabriel for help in your future furniture purchases!

Leon was very helpful and encouraging throughout! He answered all of our questions without being pushy.

Nelson and León were great , friendly and very helpful

Had such a great experience with shopping for our bedroom set. Leon was attentive, easy going and his experience was well beyond noted. He assisted us in finding exactly the dream set we were looking for. Will definitely be returning to Ashley’s in the near future again.

I’ve been buying my furniture for 5 years. Great service and the staff was so helpful and attentive. Explained every well in detail and we will come back again soon.

Emmanuel from the Yonkers location went above and beyond to find us the perfect dresser/nightstand for our baby boy and price matched to get us a good deal!

3 stars due to the many members who asked if I were in need of help within the first few minutes apon arrival. 3 star due to the untimely and underwhelming customer service from the rep who couldn’t seem to get the deal done. Took my business else where and completed my purchase within minutes.

When searching for furniture, we went to a handful of stores but Teddy at Ashley on Central Ave was incredible!!! He was so attentive, communicative, and just overall a positive experience! He’s exactly what you want when looking for support in furniture shopping. We highly recommend going to him!

Couldn’t have had a better experience, Teddy helped with all our questions and was a pleasure to deal with in purchasing our Purple mattress!

Walking through the store seems overwhelming but Aminah made it easy with her knowledge and professionalism. Found a couch and a bed frame. Thanks!

Gabriel and Nelson were amazing!!! Thank you Nelson so much for working with us until late and making sure we left completely satisfied! My bf brought us our beautiful new bed set for my birthday and i couldn’t be happier with the set and the service we received from the moment we walked in! 100000/10 recommend coming here!

(Translated by Google) Excellent Aminah (Original) Excelente aminah

Good service

Aminah is very nice, respectfully, exelent work . I am recommending.

Leon was a great representative, helped us with all the furnitures we needed. Definitely would recommend.

They were quick, did great work, friendly, and accommodating. Thank you!

Teddy was an amazing sales representative. He was patient answering all our questions and concerns. I loved the fact that he wasn’t pushy or following us around the store.

Amazing first time experience! Me and my sister were able to shop for our furnitures with their wide selection of styles and colors. Aminah was especially helpful and walked us almost the entire store to accommodate our options. Teddy finished up our purchase with the best deal along with their manager, Terrance. Overall, a smooth and friendly transaction! We recommend this store for your home needs! Will definitely come back again for our future purchases!

Amina and Teddy were very helpful with finding our dream dinning set. Thank you guys!

Emmanuel was very helpful, patient, and informative.

LEON was absolutely amazing! Very attentive and great help. Patient with us so we ended up buying a few things thanks!

Great product and customer service!

great

(Translated by Google) Amen is the best (Original) Amiina is the best

It was a seamless , easy and friendly interaction at the Ashley store located on Central ave. Jennifer was superb in helping me by showing me around the store for what I was looking for. She has excellent customer service skills and I would definitely go back to this particular store if I should have any other pieces of furniture that I may want to buy in the distant future and definitely recommend others to shop there as well. Overall I had a pleasant time in shopping for new pieces and the help that came with it was bar none excellent. Thank you , Gus

Love my experience. Very inviting, great selection and even better staff. Teddy was an amazing salesman! Super knowledgeable and won’t breath down your neck lol- definitely coming back for my dining set Ted!

Me and my fiancé had such an amazing experience here. Our salesman Teddy was such a delight. He helped us with the decor for our entire apartment in one sitting while making us feel at ease. He had a wealth of knowledge about any online items that we had found and made our experience an easy one! Highly recommend coming here and asking for Teddy!

From start to finish (over 2 hours later) my wife and I had a great experience shopping for furniture. Our salesman, VALRIE COPE, was extremely knowledgeable, helpful and very patient. There was no pressure or judgement which we greatly appreciated. We ended up buying the whole bed room set for one room and we left there feeling positive about Ashley Furniture Store. We will definitely be back!!!

We would likely go back to purchase furniture with same sales rep.

Great serivce with Aminah. If you go there you must ask for her.

Do not shop here. Do not buy their extended warranty. I paid $300 for the extended warranty. The couch got spotted. They gave me credit towards another couch, but they would not waive the $190. Do not buy their extended warranty. I paid $300 for the extended warranty. The couch got spotted. They gave me credit towards another couch, but they would not waive the $190 delivery charge. This is a scam. Stay away from Ashley store especially the one located on Central Ave in Yonkers. Shop Bob's or any other store but not Ashley. I wish I could have given them a no star! delivery charge. This is a scam. Stay away from Ashley store especially the one located on Central Ave in Yonkers. Shop Bob's or any other store but not Ashley. I wish I could have given them a no star!

Nice salesperson. She showed me many options and i found what i was looking for

Once again, the Ashley customer service at the Central Avenue store was top notch. Aminah went above and beyond. Absolutely phenomenal! It’s more than selecting furniture. They cared enough about me to inquire about my needs so I can make the best choice for me. Thank you, Nelson and Terrence! I look forward to the next purchase. Strongly recommend this store!

Such great team members! Aminah in particular was incredibly helpful, accommodating & kind! Will be back for sure

Unbelievable custom service! Normally, you feel stalked in these type of stores- Teddy and Patrick took care of all my needs with no added pressure to buy in a relaxed atmosphere.

10/10 customer service from Jojo

Excellent and friendly service by both Jennifer and Nelson. They worked with us until we found the best livingroom set to fit our family.

Jojo was very nice and helpful!

I had a wonderful experience shopping at Ashley Furniture, thanks to Nelson's outstanding customer service. Nelson was very helpful and knowledgeable, guiding me through my options with ease and professionalism. His expertise and friendly demeanor made the entire process enjoyable and stress-free. I highly recommend visiting Ashley Furniture and asking for Nelson for top-notch assistance.

Jojo is a great great salesperson just beaming with positivity and very helpful-I wish every store I go to had someone like Jojo!

Great experience. Emmanuel helped helped us pick out what we needed. He price matched what we could and was very helpful every step of the way.

I've use Ashley before and i like the service.

Emmanuel was amazing would recommend you see him for your needs 🔥🔥🔥🔥

JoJo and Nelson are the best in the business. They both have excellent customer service skills and very knowledgeable regarding the furniture. They answer all of our questions. Their personality was awesome and smiled from the time we came thru the doors and after we left. They listened to our needs and met all expectations of what we were looking for. I’ll purchase from them anytime. If you’re looking for furniture please go see JoJo and Nelson at Ashely’s Furniture on Central Patk Ave in Yonkers, NY. Thank you guys for everything, you guys are the best in the business!!!

Jojo and Jennifer are very helpful.

Patrick Rosario at the Yonkers Ashley was extremely helpful, knowledgeable and professional. We were greeted and asked what we were there for, he directed us and said he would check back with us. No pressure. We did find a very nice compact sectional however since my daughter would be moving to the west coast we would need to do the sale there. Patrick was very understanding and we felt we needed to let people know how well he treated us as customers.

Excellent Customer Service

Found a great dining table. Was able to see the tables and try them out with different chairs. Very happy with my purchase. Emmanuel was courteous and funny, made the whole process go smoothly.

I was sold what I believed were leather couches as well as a $400, 5 yrs protection plan that supposedly covered anything that would happen to the couches as long as I reported it as soon as it happened. My couches started peeling when I called the protection company I was told it does not cover it because my couches are faux leather. Now I am stuck with couches that are peeling and out of thousands of dollars no one will cover it.

Quality selection of furniture. Easy process for purchasing.

Mr Nelson and Ms JoJo were extremely helpful and professional and worked with us to complete our purchase They deserve a raise each!!

JoJo was such an amazing help during our shopping here! 100% recommend finding her for your home needs!

Jojo was great. Very informative, great personality and not pushy at all. Would def recommend !! We got a new couch !

This place is just amazing. We had a great experience while setting us in US. Ashley store at Yonkers helps us to get everything we need for home at the best price! Valrie Cope was super nice and supportive looking for the best fit furnitures. We’ll definitely came back again!

We worked with Teddy from the Central Ave location in Yonkers and he was both professional and easy to work with.

Nelson made my shopping experience amazing!!! Thank you so much for your help.

I needed to order some pieces for my bed. Came into the store JoJo help me. She was friendly, knowledgeable and speedy.

Our assistant Jojo was very friendly and informative. Very thorough when explaining and allowed me to take my time while trying out beds. Also price matched the furniture.

Julio is the best. We went to Ashley and he assisted us with all our questions and concerns. Best discounts and he went above and beyond to make sure we were taken care of. Ask for Julio when you go to Ashley

Top notch quality customer service is what you'll receive from Valerie the greatest salesperson Ashley has. Valerie treats her customers like family. Valerie is pleasant and very knowledgeable. Valerie helped us pick the most beautiful furniture. Valerie is the Best.

Emanuel was extremely pleasant, polite, and courteous. Found what we wanted right away. Would definitely recommend this store and certainly Emanuel(sp)

Our salesman was very professional, he explained everything, had alot of patience. He was well dressed and handsome. It was a pleasure dealing with someone like that.Thank you Nelson

Terrance was the best

Valrie was a great help and found us exactly the couch we wanted. Super sweet, definitely recommend.

It was a really great experience working with Manny. Very efficient and thorough. Helped us pick a great couch!

Professionally served by salesperson Nelson Veras, I got a very nice and affordable bedroom dresser, delivered today! Great store!

Emmanuel and Terrance were a pleasure to work with. Knowledgeable, friendly and patient. I will be back for more furniture.

Today I went to visit this store and I must say the customer service was impeccable. They had many great options Emmanuel was able to give us all the details on the pieces we liked and Terrance was amazing as well. I would definitely recommend visiting and purchasing with these guys. Thanks for all the help we really appreciate it.

Teddy and JoJo are absolutely amazing!!

The sales staff at Ashley are very helpful and patient. Jojo is very friendly and helpful and makes the experience easy! The chaise sofa is exactly what I was looking for! I was looking for a certain modular setup and they helped me find it. It is perfect!

Teddy was spectacular - ask for him in the Yonkers location

Very helpful. Very knowledgeable

Amazing customer service. Super helpful and friendly. Great experience highly recommend!

Extremely helpful and a great selection of furniture

I had a wonderful experience with Nelson!! He was very helpful and found what my needs were and went above and beyond to meet them. I definitely recommend asking for him for your furniture needs.

I had a wonderful experience at Ashley’s in Yonkers. Nelson was very nice, treats you like a friend and not just a customer. 5 stars for him. Thank you Nelson.

(Translated by Google) Emmanuel Kankam, very good person.. thank you for your service.. (Original) Emmanuel Kankam muy buena persona .. gracias por sus servicio..

Manuel is an excellent salesman. I am very satisfied with the service. Thank you so much!

Jenicia was wonderful to meet and work with. She has a lovely personality and is very knowledgeable and helpful

The whole team worked together to give me the best deal and beat online prices. Honest and Friendly.

It was such a great experience working with Nelson. He was patient and was able to help me find exactly what I was looking for.

Fast, friendly service. No high pressure.

Excellent customer service

Ali - professional and helpful - 10/10 give her a raise!

Thank you Ashley for coming into my home!

Friendly people

Kevin and Teddy were very helpful and went above and beyond to meet all of our specific needs!!!

Kevin, Russell and Terrence were awesome! Great customer service!!!!

The sales person Q was great. She was very helpful and patient and not pushy which I appreciated

Valerie was absolutely incredible in accommodating our needs when shopping for our new home. She was patient, kind and above all professional. She made the process an enjoyable one and we can’t thank her enough!

Store was a comfortable place to shop. Teddy was a great salesman.

I recently shopped in Ashley’s and the experience was top tier. I was professionally helped by kwasi aka Big Q. He immediately greeted us with a warm smile and made us feel welcomed. By doing so we definitely brought a bunk bed for the BEST PRICE WE HAVE EVER SEEN. Stop in and ask for Big Q. Tell him Mike Allen sent you

Kevin was an incredible salesperson and was helpful, personable , and directed us to exactly what we were looking for !

I called and Ally answered the phone. She was extremely helpful, even answering product questions. Janicia and Kevin helped me. Janicia spent a lot of time with me doing different sofa configurations, and showing me the version. She also found a mattress within my budget. The staff I interacted with were all friendly and I had an excellent experience!

I went into Ashley furniture with an online print out 😆 and Q was very knowledgeable on how to use my Acima. She ordered exactly what I wanted. I can’t wait to receive my furniture. I’ll be back did my living room set.

Lourdes is a great interior designer, she really helped me map out my floor plan. Lourdes took her time to find exactly what I was looking for, she’s very patient and genuine. I would definitely recommend her to future customers.

The visit to Yonkers location was spectacular! I was assisted by Kevin, the advisor. He was professional, friendly, and was very knowledgeable about each furniture we enjoyed. We show Kevin our space and the dimensions. He was able to make certain recommendations to help make the best decision. A couple days into the process, Kevin follow up via text and call to help answer any questions. He even help via FaceTime to help us with this purchase. Overall was very personal. He also helped us with Easter deal and made this process very smooth. We are certainly blessed!!! 2350 Central Park Ave, Yonkers, NY 10710 Ashley Furniture Store This location will deliver! The experience from beginning to the end was amazing!!!

Teddy was amazing! . He did great with communication and reading the room.

Kwasi was stupendous and helped tremendously

I had an absolute pleasure meeting and working with Miss Valerie! She was incredibly supportive and attentive to my needs while shopping. She gave sound advice and feedback and didn’t try to oversell me items that were not within my budget. I love the living room set and can’t wait for my bedroom set to arrive!

Glenda Payne was phenomenal to work with. She was so pleasant and not pushy. She showed expertise and was very efficient with the transaction

Janicia was extremely professional and absolutely wonderful to work with. She was so helpful to me and my family. We will absolutely recommended her to all family and friends

Very helpful team members

If you're looking for a new bed frame, mattress you have to go talk to Varie! She helped me out every step of the way on my new journey!!! I can't thank you enough for helping my vision come true with my bed!

Amazing experience buying a bed, bed frame, sheets & pillows with Big Q aka Kwasi. Walked out feeling confident in my purchase and super excited for my delivery. He made sure he answered every question I had (which was a lot). Overall astounding customer service.

Teddy and Janicia were wonderful and very helpful. I will Definitely purchase from them in the near future again.

Kevin was the bomb 👍🏾 Great insight and guidance. Made process quick and easy!

Q and Mike were great sales associates who were knowledgeable with furniture

Great sales people. Great product

If I could give NO star, I would. Do not buy the furniture protection plan. It is 100% false advertisement. A tech came out, claimed he can only spot clean (not noted anywhere on the contract that they spot clean only), and the tech said that I should put in a 2nd claim for the rest of the sofa to be cleaned. When putting in the 2nd claim which was to be a follow up to the 1st claim, I obviously used the original date of when I noticed damage on that 2nd claim (why would I use a different date on a follow up claim). Welp, per this service, it was past the 30 days of when the damage was done, per them. I guess they wanted me to lie about the date, or don't know what FOLLOW UP means, or perhaps they don't educate their workers who told me to send a 2nd claim to follow up with cleaning the rest of the sofa. End of day, I am paying 5 years of a service they they will not honor, gave false advertisement (stating they spot clean only whe not noted on my contract anywhere) and don't know the meaning of follow up. I am putting a complaint with the BBB and telling everyone I know to not buy from or use Ashley's service. FALSE ADVERTISEMENT.

Thanks Janicia

When we enter the store we were greeted with warm vibes. Q was simply amazing. She was very knowledgeable about the furniture in the store. She will definitely be our go to whenever we go to purchase. GiveQ an At

fast friendly service

Kevin did an excellent job in helping me find the right bedroom set for my son..He was very helpful and I would recommend him to anyone if you visit Ashley.

My family and I had the best experience buying furniture for our new home yesterday! LaQuilla (Q) went above and beyond with helping us to find the perfect pieces and she was so patient and kind. Highly recommended!

The customer service experience we received from Kevin Suarez on Tuesday, March 12, 2024, at the Ashley Homestore Store number 016 was phenomenal. From the time we walked through the door we were greeted by Kevin who had a pleasant smile and a friendly demeanor. He did not charge at us as soon as we walked in, which we experienced at most stores which could be quite distressing. Kevin's customer service skills was exceptional, he was patient, professional, walked us throughout the store and made sure we were satisfied with the products we were purchasing We had questions, and Kevin was very knowledgeable about every Ashley furniture product, he took the time to explain the benefits of each sofa, mattress, and electronic mattress base we tested, . He went above and beyond to show us how to use the electronic features, explaining the ergonomic qualities for each furniture product. Overall, our experience with Ashley Homestore was outstanding due to Kevin's willingness to go the extra mile for us which is deeply appreciated. Thank you, -June S Marie

Sell Rep were knowledgeable and patience with customers. Went beyond helping pick furniture

Came in Kevin is great guy. Came in and told him I wanted sofa I seen online. Did what he needed too and got it good guy. Definitely ask at door.

Kwasi And Janicia Were Very Helpful and Very Knowledgeable On Making Our Furniture Shopping Very Smoothe and Easy

Mike Torres of the Ashley Furniture Yonkers Store (Central Avenue) was an absolute gem to work with. I only went to window shop but decided to pull the trigger on making my purchase since I can schedule the delivery once my renovations are done. Mike took his time to show me what I asked to see and provided me with delivery details, pricing and sales items. He wasn’t hovering like a vulture but also remained present to help me through my purchase process. I found out that he has only been with the store a couple of weeks and told the manager they need ten more like him. He’s is the epitome of what customer service should be. Thanks Mike! 😊

We looked around at many different stores and came back to Ashley for two reasons: first because we really loved the sofas we saw and purchased. Secondly the real reason we absolutely loved our sales person Nani who not only took her time with us but is also so personable. She is very knowledgeable about Ashley products. We also were very impressed with Janicia who went out of her way to help us with finding the perfect mattress. Both these sales persons at Ashley Yonkers are very valuable to their customers.

Kevin was super helpful in getting us sorted with our new couch. He went over all the details with us, and even carried a cushion outside so we could see what it looked like in natural light. He made the purchasing process easy and we felt confident in our decision.

Always satisfied with my Ashley purchases all sales reps treat you with respect THANK YOU all for you help

Kevin was very pleasant and knowledgeable.

Kevin was a great salesman! Very knowledgeable, not pushy and has a great personality.

I was helped by Terrance & Big Q on purchasing my bedroom set & living room couch. Outstanding help & effort to get it done. I left with what I wanted & completely satisfied with the service & items.

Nani has been very helpful! She has guided us with all the options. She is very positive and her good energy made us choose quickly and we were set with all of our requests. Worth going 💯.

The sales people were very knowledgeable and accommodating to my needs.

Yonkers store: Paul was AMAZING! Kind, caring, informative , very patient and not pushy!!!

All the delivery men were very helpful, respectful, and call to let me know when they were on the to my home. Being that I live in a older home my chaise to the couch couldn't come thru my door way the work hard to try to get it to fit by going the extra mile and taking the door off. Once that wouldn't work they offered me for the chaise to go back to the warehouse to be broken down. All of this they took care of being leaving, and put my door back on truly appreciated their help and very hard work workers. Great guys so thankful.

Q was great. Wasted no time got us exactly what we want and fully explained the complete process. I would shop at Ashley again. Really nice people working here

I purchased a bedroom set from Ashley in 2020. The set is not even 4 years old. The bed rail where the rail meets the headboard, just cracked and the mattress went to the floor. Ashley furniture discontinued the set and dies not carry any replacement parts. They offered no solution. A BED should NOT break after 4 years. I have no children and no one is bouncing on the bed. Ashley offered no solution to this. How can you not carry parts for discontinued furniture.?? I will never buy from Ashley's again. They do t stand behind their products and don't even have replacements parts. Any bets on why this set was discontinued. I'd guess I'm not tge first person to have a problem with this bedroom set. Buyer beware.

The sales associates were extremely helpful and patient. They gave us plenty of space to look around, which was great. Very pleasant atmosphere.

Q was great. She helped us find what we were looking for and we didn’t feel pressured to buy anything we didn’t want.

Kevin was personable, professional and very knowledgeable. He made the furniture shopping process easy. I will definitely go back in the future for any furniture needs.

Kevin was courteous , honest and patient with us during this process which anyone who has ever moved knows how difficult it can be . We are grateful for his assistance and his professionalism

Darcy was an excellent sales rep. She helped me and my girlfriend pick out the perfect couch! The store had a wonderful selection as well. Were very please.

Q did an amazing Job and took care of everything! Highly Recommend!

Customer service was amazing by a worker name Terence thanks to him I found what I was looking for

Great experience at Ashley. Nani’s approach was welcoming and comforting. She was extremely knowledgeable about the store products and asked the right questions to help customize our experience. Kuddos to her manager for sharing her expertise during training. Never felt pressured.

Ask for Debra! So helpful and knowledgeable of the merchandise. No pressure. She went above and beyond.

Kevin was very knowledgeable and professional. Keeper

The warmth of Darcy as we entered your store made such a positive impression . Plus the support of Debra was so helpful. We look forward to being Ashley clients. Your team was so much on point .

Nany Sanchez was so helpful and patient with us. We had very specific requirements for furniture and she was able to help us purchase exactly what we needed in our price range.

My wife and I just purchased a beautiful leather couch that we’ve been searching for months all thanks to Teddy. Teddy was professional through and through, super helpful not only by knowing the details of the product but also going above and beyond by moving pieces around to ensure we got what we wanted. A key component that made this process more enjoyable was that Teddy did not force sell - his very relaxed approach made us feel like we could trust and rely on his expertise. 10/10 experience - would go straight to Teddy for any other purchases.

Kevin did a great job with helping me find what I needed for my new home. Helped me work with my schedule to get it delivered to my house by next week. Very friendly and great customer service.

Janicia Ottley was a great help, she got me a huge discount. She was very educated and knew what she was doing when helping me pick out furniture. She very experienced, professional, attentive and also took her time. Excellent service!

Very fast and helpful. Met with Tim and he was so nice and did everything he could for me

The experience was very professional and seamless. I’m satisfied with service provided by Paul Holt

Excellent!!!

Teddy & Kevin were able to help us with the purchase of our dining room & living room, excellent service, people like Teddy and Kevin is what we need . We're very happy customers. Thank you

Ashley Furniture Yonkers is #1 in my book..From my arrival into the store being greeted, welcomed an assisted by Ms. Darcy, who was so professional, friendly, an accommodating, to the awesome attention to detail and knowledge of all things furniture by Ms. Dinorah, just made the process of purchasing furniture so comforting and easy…From now on “Ashley Furniture Yonkers will be the go to store for me, my family, and friends if and when we need furniture! 5 ⭐️’s! Thank you!

Tim was great, very thorough and professional. So ask for Tim if you go to Ashley

Terrance & Darcy are very professional and patience Excellent customer service.

Great experience. Friendly and lnowledgeable.

Q was great. She made shopping for a new couch a fun experience and helped us find something suitable for our price range and style.

First time that I got a piece of furniture from there and I will never buy anything again. Once you received What do you order You can't exchange or return. I always get at least 30 to 60 days from the other furniture places where I usually buy But this is what happens when you try something new. Never again.

I came in just to look and ended up making a purchase. Kevin helped me with a great deal. Shop at Ashley’s Furniture on Central Ave

Ashley is always my preferred candidate place for furniture. Go & see Tim at this location!

We came in for a glider/recliner. Found a floor sample that was on sale. Kevin was quick and direct and helped us with what we need and made the process easy. We were in and out of the store with in a half hour.

One of the best furniture shopping experiences I’ve had! We worked with Tim and he was efficient, honest and extremely knowledgeable. We described the kind of couch we wanted and he was able to show us a number of different couches that matched what we were looking for. Highly recommend coming to this Ashley’s furniture and ask for Tim!

Tim Dean was amazing. Greeted me and was extremely helpful, friendly and efficient.

Tim was an absolute pleasure to work with !!! Please ask for Tim! He is very patient and knowledgeable

Sales Person was professional and knowledgeable His name is Tim at the Yonkers NY location

I was treated very nicely with the sale person Valerie. I was extremely satisfied with her care and professionalism. I love all my furnitures.

Amazing Customer Service def coming back

Great customer service. Kevin is an excellent professional. Super helpful with assisting me select something I needed on short turn around and he is great to work with.

Such a nice place to purchase and a great customer service from Kevin. Good spirit. Employee of the month

Darsy is the best

Looked for a sofa with a wonderful young lady name Nani.. she was very helpful and knowledgeable about all the furniture in the showroom. Very pleased and I have been always pleased with my experience shopping here

Had the best experience ever, Tim was so kind & helpful throughout the whole process. Couldn’t have asked for a better person to help & guide & choose the best furniture. Thanks Ashley furniture & especially thanks to Tim! Make sure to ask for him!

Very courteous, polite and professional staff very helpful in viewing furniture, especially Nina

Loved working with Nani and Kevin! Nani was so helpful and accommodating. I even found a less expensive price online and she was able to match it. Come back and see her!

Great customer service at Ashley. The staff were very friendly and thoroughly addressed our inquiries regarding the products.

Keven Suarez was extremely professional and helpful with helping me pick out new couches and entertainment center for my family room. He even moved furniture around the showroom to help me have a better visual. Additionally the staff were all so patient and helpful with my 3 young kids.

I had great service and answers to all my questions thanks to Kevin and Denorah. I will be back because of their great customer service and help.

Teddy was great and made the experience stress free and simple. Ty!

I had a great experience !

Excellent help and easy transaction! Kevin helped us with picking out our new pieces. Prince was amazing help too! Definitely recommend!!!

Terrance was fantastic, super helpful and knowledgeable. He made it easy to pick out the perfect couch. Will definitely be back and will look for him again.

My first time experience shopping at Ashley furniture was great, Tim was very patient and accommodating ( not a pushy sales rep.) to meet our needs. This was was a good experience and I look forward to shopping at Ashley furniture in the future. Thank you

Tim was great in ordering my office home desk. Highly recommend.

Kevin and Prince were great. My boyfriend and I went in on a whim, and they both worked together on getting us what we needed. Both were understanding , accommodating and transparent. We left as happy customers and are looking forward to coming back. Great experience , huge selection to fit all of your budget needs.

Q was awesome from walking in to the final steps in purchasing our sofa. She had patience, her measuring tape, advice, and was all around great. Go see her for your furniture needs!

They Official , WORRRRD !

Dont shop there! Terrible service!... Received the wrong bed and defective as well and they refused to take it back. Beware. . no help with customer service.. Never in my life treated so badly. Grandmother of a very disappointed 8 year old sleeping on the floor!

Very Good Terrance was gentle and friendly . Thank you !

Great experience here! Dinorah was so helpful! Very happy with our experience

Thanks to Kevin for helping us out and showing us the best possible deals and selections ! Will definitely come back!

Great experience. Tim has been so helpful and patient as we look for the perfect sleeper couch.

Thanks Tim for the excellent service it was quick, painless, and super easy! Thank you 😊

Prince was awesome - very kind and friendly salesman with a great amount of knowledge. Within our price range and did not try to upsell us on anything, if anything, he tried his hardest to save us money, and he did! I would come back to this Ashley for any future furniture needs! Prince is a great sales!

The staff was very friendly and helpful!

Wonderful service

Teddy and Kevin were very helpful. Very patient.

I went into ashleys with the intention of finding a sofa and found not only that but the most amazing customer service. Nani was the sweetest girl. She not only helped me and my partner find exactly what we wanted but worked with us to make sure all of our needs were met and that we left satisfied. Alongside this she has nice hair.

Great experience in store with my purchase Had great help from Tim!!

La’Quila was the best she has the best patience a very good eye helping to select the right furniture my mother is so happy with her furniture the smile that my mom has on her face is priceless thank you so much Q and Ashley furniture (Dinorah)thank you as well for your help

Fabulous customer service! Tim was amazing…. warm and welcoming, patient, knowledgeable, and efficient- as were his colleagues! Can’t wait for my new couch!

Came in to view and try out their sectionals and was met by Kevin, one of their sales rep. Kevin was a great help in showing me different pieces and recommendations on what would fit best for my space. Great sales rep overall. Highly recommend when you go. Ask for Kevin!

I had a wonderful experience buying a new mattress at Ashley Yonkers. The sales team, Paul and Prince, were incredibly knowledgeable, patient, helpful, and friendly. The showroom is lovely and clean. I will definitely go back when I'm ready to buy more for my home.

Amazing customer experience from Prince (I hope I remember the name right). He was engaged with us when we went to store. He gave us suggestions and honest opinions and trade offs on the various sofas we have looked on. He made sure all our questions were answered. The overall buying experience has been very good (in both the stores we visited )

Great service, gave me a lot of options.

Had an easy and efficient experience thanks to the help of Kevin S.

I came into Ashley furniture store looking for the perfect couch, I was guided by a sales person that knew exactly what I was looking for and wanted.Thank you so much Laquilla Q, for your sales hospitality and confidence. I’m so happy with my new sectional furniture. Will recommend Ashley furniture Store to friends and family.

Very good service

Very friendly and helpful staff!

It was a pleasure, meeting Kevin we all liked him, he is a really great person. I will definitely recommend him.

Kevin was the best

Darcy, the saleswoman, was very helpful and in some instances when out of her way to help me select furniture. If there were more than 5 stars I would award them to her.

Javier and Prince were absolutely amazing with helping me around the store and finding the perfect mattress.

Janicia and Kevin were extremely helpful in helping my girlfriend and I find a couch for our new apartment. Stress-free and knowledgeable!

I am waiting for my coffee table to come, but my over all experience was great. I was delighted with the prices for Black Fridays holiday sale. The Sales Representatives was helpful, friendly and informative. I would definitely shop at Ashley’s furniture Store again.

I was shopping around for a mattress and adjustable base for my elderly mom. I was about to give up when I walked into Ashley’s on Central Avenue in Yonkers NY. I met Javier who was kind and eager to help find me the best affordable option. He introduce me to Prince who also was amazing and extremely knowledgeable for what I needed. This duo was amazing, I got exactly what I needed to meet my mothers needs and they were so helpful and caring. they treated my mom with the ultimate care. I could not have asked for a better experience. These two gentlemen made us feel like family. This was 5 star white glove service all the way. Thank you Javier and Prince for the true meaning of caring and knowledgeable customer service. Ashley your brand is extremely lucky to have these two gentlemen represent your company. Thank you Javier and Prince for your exceptional service.

Kevin and Jennacia did an AMAZING job helping me with my new bedroom set!!!!! Jennacia is a mattress expert and really know a her stuff!! Kevin was super patient and was able to get me a quick deliver date. Thank you for your kindness, patience, and expertise!!!!

Gregg was knowledgeable, patient, and helped bring our living room to life with his expertise in fashion and design. He gave us great advice to put pieces together and didn’t rush us when we looked at various options. Completely impressed by the whole experience and can’t wait for the shipment!

Finally found a great dining room set.

Amazing customer service. I rightly recommend!

Excellent professional courteous service from the sales woman , Valerie. She talked me through the various options and steps.. Highly recommend.

Gregg provided great service, helped us select and buy a couch

It was an enjoyable experience purchasing my new bed! Kevin was friendly, helpful & professional! Highly recommend :)

Kevin was AMAZING! And the only reason I was able to decide on a living room set that works for my family. I’ll be back very soon to work on my dining room next and will look forward to working with Kevin again!

Kevin was very helpful and attentive. He helped me out during my entire visit.

Tim Dean was great! I found exactly what i was looking for. He cared about my likes & dislikes

Michael Rosado was a great help! Very attentive & friendly.

nani was great help she greeted us very nice and was a great helper,she a great worker thank you

Gregg was the perfect salesman. Very helpful and especially not pushy. He guided me throughout the entire show room until I found exactly what I wanted. Thanks Gregg for an awesome and quick experience

Tim was absolutely amazing we will be back!!!!!!

The employees here are so amazing and helpful

Prince is a superb sales associate who I had the pleasure of meeting when I went to buy some furniture in the Yonkers store. Nothing was a problem for him. He went above and beyond to help my wife and I in getting exactly what we needed. Highly recommend visiting the store and dealing with Prince.

Bought some bedroom furniture here from Tim. Great experience and some awesome discounts!

Tim was excellent and very helpful! Very pleased with our new mattress!

Kevin was awesome!!! Great customer service, super friendly and welcoming :)

I loved how quickly and easy the entire process was handled. Valerie immediately took us in and showed us exactly what we were looking for. There was no hassle at all, I’m am so excited to have my sectional delivered. Thank you so much for all your help!

I have worked with Janicia two different times out of the Stamford, CT store. She is knowledgeable about the products and very helpful when it comes to making a decision. The transactions are easy and it makes the buying process an enjoyable one. Go say hello if you’re in the area or, you can call the store and work with her that way!

Janicia was a great help as I made important decisions about the furniture I needed for my new apartment! There was no pressure and she was very patient as I took my time. I highly recommend!!

Courtesy and price

Kevin and Prince helped me find the bed I’ve been wanting to splurge on! Thank you!

Every one was very nice

No pressure buying! Very helpful

Great experience! Thank you Janicia for all your expertise and help! You have been incredible! I can’t thank you enough! Thank you Carlos, Luis and Francisco for an awesome delivery experience! Quick and efficient!

Kevin and Prince were amazing. Assisted with the purchase of sofa and bed. Smooth process and received the service/delivery requested.

Gregg R. Zeidenberg was a such wonderful sales person. Attentive, payed attention to details. Very happy customer!! He was awesome and took his time with us. Thanks again Gregg.

Valerie was very helpful with me buying furniture for my new apartment. I was overwhelmed by all the choices. But, She was so knowledgeable and patient with me. It was definitely a great experience. Going to Ashley don’t worry, Valerie will be there to help guide you.

Ashley in Yonkers NY is thee best!!! Great selections, great showroom, great customer service! Manager Alexyz and salesperson Greg made everything sooo pleasant. Smiles walking in the door and continued from there. So much better than the BX. One thing that is MAJOR AWEFUL IS THE PLATINUM PROTECTION PLAN. You have to literally break your own merchandise by accident to get it repaired. Unbelievable! NEEDS to be CHANGED ASAP!!! THANK YOU ASHLEY YONKERS 💃🏽

I was very happy with my purchase of a beautiful sofa. My sales woman Janicia was extremely helpful. Definitely will work with her again.

My experience at Ashley’s furniture was top tier! My sales people Michael and Tim provided me with excellent service I look forward to doing more business in the future.

My mother was in a need of some furniture to finish remodeling her apartment and I decided to bring her to this Ashley Homestore and I do not regret it. It was our first time at this store and we were warmly welcomed by Yolanda. She asked us what we were interested in, gave us a tour of the showroom and than let us search freely but remained close by incase we had any questions or needed to add anything we liked to our order. She answered all our questions and was extremely helpful with her suggestions. I did need a new matress but was unsure of which one was right for myself, so she introduced me to their sleep specialist Michael. He first sat down with us and asked how I would rate my sleep, if I had any soreness, how old was my current mattress and correlated that into the science of sleeping. He demonstrated a few options that would be great for myself and had me sold. My overall experience was great and I would definitely recommend to anyone as well as come back when I need furniture for my own place.

Central Ave location Kevin was a tremendous help, very informative and transparent. The other sales reps were also friendly and very welcoming.

Kevin & Janecia were very helpful & not pushy! The overall experience was relaxed they gave us time to completely look around w/o feeling like we were being watched or rushed our questions were answered and were given the best deal and we really appreciated the extras , will definitely return and hopefully these two will be here

Great experience working with Yolanda @ Ashley’s on central Ave in Yonkers. Great personality and great customer service. I got exactly what I wanted and even price matched my new sofas. Couldn’t ask for more!!

I Love the environment in Ashley Store. I am greeted with a friendly smile. However, I wish to highlight one person in the Yonkers store her name is Janicia Ottley. Janicia goes above and beyond to help her customers. She takes her time to understand what I am looking for and makes sure that I am satisfied with what I want. She is very kind and patient. Janicia is a gem and Ashely is blessed to have such a person in your environment. Everyone, go to Ashley Yonkers and ask for Janicia !!1 She rocks!! Thank you Janicia and thank you Ashley. Rachael Chinnery Todman

Tim has helped us find the perfect couch!! Very helpful and professional

I bought a couch around February of this year that I was hesitant about but the sales associate said that if I didn’t like it I could return it. Well what she didn’t state was that I had to return it the same moment the movers dropped it off. I tried so hard to exchange it but had no luck. Now I’ve had it for 8 months and still hate the couch with a passion. When I think about the amount of money I wasted over someone’s greed I only get more upset

Came in searching for a sofa/sectional that fit our new space. Kevin was amazing and helped sketch out the measurements of our living room to ensure it fit our needs. Went above and beyond to make sure we felt satisfied with our purchase and was extremely friendly while doing so. Would recommend anyone looking for furniture for their space to come ask for Kevin. He was great!!

Terrance Bailey is extremely knowledgeable, courteous and a great listener. We got what we wanted in under an hour. Much respect!

I was supposed to have a sofa delivered which was unsuccessful. I have called customer service and spoken to someone named Mary who was very rude and unprofessional. However, I was directed to call the store directly and once I have spoken to Wendy and Natalie I was very satisfied with how well they have worked with me to resolve my issue. I HIGHLY recommend asking to speak to either Natalie or Wendy if you need an issue resolved.

From the moment we walked into the store, Valrie greeted us with a warm and friendly smile. Her positive attitude and willingness to assist us made us feel comfortable and valued as customers. She took the time to listen attentively to our preferences, budget, and specific requirements. She was very knowledgeable and patient throughout the process. Our experience with Valrie was great!!

Valrie provided the best service possible. She was patient and helped me choose the best furniture for my new home. I highly recommend her!

I was pleasantly surprised to find great customer service at this store. Salesman Prince was very knowledgeable, pleasant, and patient. We stopped at a few other stores after Ashley’s looking at mattresses but found that the price at Ashley’s was best for the quality we desired.

Kevin helped my wife and I as we were looking to purchase a new living room set. He was very helpful and knowledgeable making our buying experience easy. We will definitely recommend friends and family.

Kevin did a great job helping us find what we were looking for. Smooth process, would recommend working with him.

Darcy & Kevin, thank you so much for all your help. You made the experience painless and fun. A great experience indeed

Kevin was awesome! Great spot and salespeople.

Excellent , efficient service our salesman was Jerry. He helped us with our rug Choice. The young lady that checked us out was so sweet and helpful as well.

Terrance and Kevin were a great help picking out furniture for our home!

Mike and Kevin really went above and beyond in getting me the perfect desk for my needs

Kev made my experience fast and easy, same day delivery, my wife will be very happy!

Kevin was amazing he knew his stuff he helped me pick a bed according to my sons needs if you go to Ashley stop by and see Kevin

Great experience. Very good customer service .