Ashley Store Albemarle, NC

Great customer service. Everyone friendly helpful. Spent time helping us choose best furniture for our space.

Great knowledgeable service😁

Jose is the man for all of your furniture needs. He knows his business and products

My husband and I were very well looked after by Lula, besides answering our questions she was super fun and attentive.

Angie was so helpful 🩷

Miss Lula was an amazing associate. She was patient and helped me out without hesitation. Def recommend shopping with them

This store is run like a car dealership. Scripted, robotic welcoming both times we’ve come in, on two separate occasions. The first time we were greeted by Jose. The second time we came almost 2 weeks later, greeted by Diana. It’s okay to offer a genuine “hello” and ask how someone is doing today versus offering a phony-enthusiastic catch line which reeks of desperation. It’s a facade. Also, we stated several times that we are cash buyers, yet we were met with financing details twice. “What do we have to do for you to say yes today?” Again, we’re buying a sofa, not a car. Try offering the door buster price that’s listed in bright red versus hiking up a $795 sofa to $1399 because “taxes, fees, and delivery.” Lastly, we have a process for purchasing furniture that includes walking around, envisioning what we could see ourselves coming home to after a long day, and sitting to test the comfort. We asked for a moment alone to do a lap up front and were still followed before we could finish our lap. Your sales will come, just treat people like humans rather than a walking dollar sign that you need to chase.

Angie was great and very helpful. I would recommend shopping here. Great people not pushy sales people

We bought a couch from there a little over a year ago. Although the service in store was great, the couch and the warranty not so much, the mechanism for the recliner has broken going on 3 times now, the first time they where out to fix it quick but then they switched and outsourced there warranty department and it has been a hassle since, Along with jumping threw hoops. I know get told it could take 6 months or more to get the part to fix our couch, So know we have a broke couch with 2 babys and no where to sit. It's frustrating when you buy a 5 year warranty just to get this kind of service. Be aware of there 5starservive company.

Jose was great! Helped us with a recline sofa. Very professional, friendly, and helpful.

Ashley was helpful getting paperwork and delivery set up. Thanks Ashley

She was very helpful Angie was great.💓

Was great service and I love the furniture!! Would recommend to anyone!! Guys were super nice that delivered the furniture and very hard works!! Thanks for everything!!!

After going to Mattress Firm we went to Ashley's Furniture. Jaylon helped us find the right mattress for my husband and I. He was knowledgeable about all the products, answered all our questions - and wasn't pushy at any point. We were so pleased we also got a new mattress for our son and a few nic-naks for the house.

Jose helped us find the perfect piece of furniture for our budget and space. Was so impressed by his knowledge and it was a great experience!

❤️ wonderful experience working with Angie!

I knew what I was looking for when I went in. Angie took me right to my options and I made a choice I was happy with. It was quick and easy.

Jose did a great job!!!!

Jose helped us and was very knowledgeable and easy to work with!!

Very good service, very good communication, very friendly, very SATISFIED!! Thank you Jose!!

I worked with Lulu, she was absolutely amazing, not to pushy, knowledgeable, mental sales and an amazing personality. She ensured that we had a personable experience and I left with a smile on my face and furniture to be delivered. Thank you Lulu, keep up the good work.

Angie did an amazing job showing us multiple different pieces of furniture happily. This really helped us compare colors, materials, clean ability, as well as ridding us pieces that would look good and work well together in our space. She did an amazing job showing us all the payment options and helping us get a great deal that worked best for us. I can’t recommend this Ashley enough! 🙌🏼

Angie was so helpful and patient ☺️

At the age of 49 I've dealt with a few furniture stores and this store is by far the best. Both Lula and Bradley went out of there way to help me....Super friendly and knowledgeable what a great sales staff

Jose was the best ever!!! Thank you for all of your help! I would recommend this store and definitely Jose to help you with any furniture needs!!! Can I give this store 100 stars!!!!

Jose was great in helping me through the process of buying a sofa.

It was a pleasure working with Jose. Extremely professional, personable and knowledgeable. This was a stressful purchase for me, but he answered all of my questions and put me at ease. Great buying experience, just hoping my new furniture is equally as great. Thanks Jose!

Went to store on Sunday it was closed. Jose came out and let us in early. Everyone in the store was nice and friendly and helpful. Jose was a great help.

Jaylon and Jose are very professional, made the whole experience a pleasure. Good people, Good price. We will be back.

Bradley and all the staff at the Ashley store in Albemarle North Carolina were so great. Bradley was so patient and worked with us for about 6 long and excruciating hours. He answered all of our questions. He demonstrated all the beds and knew every brand inside and out. He helped us choose the bedroom suite and living room that was best for not only us but what was best for our health. Thank you Bradley for being so patient and caring with us., The McClains

Lula in the Albemarle Ashley store was very helpful in assisting us to select exactly the right ottoman for our living room. It is the favorite perch of our friend Annie, and as you can see, she highly approves. Lula was. kind, , efficient, and accurate with all the information she gave us. Delivery went very smoothly. The Hallet family says thanks!

My husband and I just had a wonderful experience at this location in Albemarle. The staff here are great. We worked directly with the sales manager Jaylon and he was wonderful to work with. He was very personable and took his time to explain the different features of the items we were interested in. If you’re in the market for new furniture or mattresses, you should check them out. 😁

Very helpful, and informative about their furniture, Jaylen was there if needed but was not pushy. Great experience with the store.

Knowledgeable salespeople, not too pushy, and a seemingly solid product for the price. I bought 2 sofas with the care plus plan. I usually don't fall for the extended warranty, but I have a 4 and 6 yr old, so we'll put this plan to the test and report back.

Angie was wonderful❤️❤️❤️❤️❤️

Angie helped us buy our sofa, she was truly amazing. And small world, our families know each other. We worked with Lula also, previously when we just recently moved to the area and was a pleasure to chat with. 🩷🩷🩷🩷🩷

I enjoyed my experience with 🥰Bradly and 👏Angie at Ashley Store in Stanley County.

Angie was amazing! 👌🏻 Come and ask for her ! She was super nice! 🥹 She care about our needs 🫶 #100%recommended

I do recommend Angie the sales person a 100% sincerely is the best sales person we have been talking to she know how to make feel good and listen what you need no what she wants to sales to you. Thanks for your help

My wife and I had a great experience at this location working with Jaylon. He was attentive, helpful, knowledgeable, and really went out of his way to ensure we got the best price possible. We both felt very comfortable throughout the process, and we’d absolutely recommend Jaylon and this location to anyone.

We had the best experience purchasing from Jaylon. He was very attentive and helpful without being pushy at all and really did his best to find the best price possible for us. We would recommend this location and Jaylon to anyone and will definitely return here in the future.

The team was great and very helpful. Enjoyed talking to Lula and Angie!! Thanks so much

Diana was wonderful and a blast. Angie was great with discounts. And her smile was a killer.

Angie is amazing at helping her customers!😉

👍🏼

Very friendly people and Angela, our sales consultant was very helpful and informative.🙂👍

Lula’s great!

Angie is nice to work with and very courteous

We just left the Ashley store in Albemarle NC. Jaylon was a pleasure to work with. He was extremely knowledgeable on all of the items as were all the associates. They have so many items to choose from and the sales were a huge plus. We went to only look but of course left with our hands full items. We will definitely be back and thank you so much.

Jose did a great job helping us find the right furniture for our home. He welcomed us and guided us through the process and made it easy. Thanks for everything

Angie was so great! Highly recommend that you ask for her! We love our chair and ottoman and can’t wait for the couch to come!

What a great seamless experience. Angela was the absolute best. She answered all my questions and helped me to find what I needed. 🙂🙂🙂

It was a great experience working with Lula and Bradley. They listened to our needs and worked with us on every part of the deal. We will return and send anyone we know that needs furniture. Thank you both!

Jaylon was great to work with. He as incredibly knowledgeable and listened to our concerns. This was great furniture buying experience. He bent over backwards to meet our needs. 🤸🏻‍♂️

Diana Lula Clark is awesome. 👍

I had an awesome experience at Ashley Furniture! Jaylon was super friendly and knowledgeable, and he helped me pick out the perfect couch and loveseat for my family 🎉 Thanks Jaylon! 😊

Jose was a huge help today!! 🤩🙌🎉😀😃😄😁😆🥳😎😛😝😜🤪🤯😸👏🤝👍👊✌️🤘🫰👌👨. They were very easy to work with and made the shopping experience fun. i will definitely be back.

Diana was amazing to work with.

Was a pleasure to work with!

Jaylon Fisher was really nice to work with. He did a really good job on explaining things about the product and helping us find what we wanted in our price range. 😀😀😀😀😀

Angie and Jaylon were just wonderful. Angie helped me locate the dining set I wanted and placed the order for me. It was a great experience. They were so friendly and helpful. Kudos to Angie and Jaylon!

Angie was so patient and helped with all the choices. Made the process easy!!

Ashley greeted right away and knew exactly what I was looking for , super friendly and down to earth 😊.

Very patient and personable service. Bradley and Angie were amazing to work with!!

Angie was a wonderful helper!♥️

Angie did a great job. 😎

Jose was great! Genuinely great customer service.

Lula was great to work with!👍

Jose was helping us in store and was also able to set up a delivery date within a week! He was knowledgeable about the furniture he was showing us and sold us on a set for our new home!

I’ve been shopping at Ashley furniture for many years and I’ve always had great experiences. My most recent experience involved, Jalen and Angie. Jalen went above and beyond, making sure that I was taken care of and that I got the best customer service Imaginable. He was both professional and thorough and always did what he said he would do without hesitation When I’m at Angie for the first time, I was greeted with a big beautiful smile and the willingness to assist me through the whole process. Ashley has a wonderful furniture and amazing employees that are there to help you with any questions or Furniture Purchases you’re looking to do. They’re not pushy in anyway only kind and Accommodating. Because of these things they’ve kept me as a customer Past present and future

This Ashley store was Awesome! Jose was so helpful! The overall experience of furniture shopping was quite Pleasant for a change!

Jose was the best! Helped us find what we needed right away and the whole purchasing process was super easy with a quick delivery date!

Went in looking for a recliner, Jose Gonzalez was great to deal with, friendly, professional and made sure we were well taken care of. Helped us find exactly what we were looking for!!

Jaylen was great!!! Great experience

Great quick and fast service. Jayson was great to work with.

Bradley did an awesome job helping us get a new couch for our new home. He was very knowledgeable about everything and answered any questions we had. He did a great job understanding what we needed and getting us the best option! We love it and will be back to get more from him!

Angie was very helpful. Very knowledgeable and was able to answer all of my questions. Enjoyed working with her!

The entire team here is super helpful! Everyone was extremely friendly and did everything they could to make sure I got what I needed! Angie and Jaylon made quick work of checking out and getting everything squared away. The other guy was great as well I just can’t remember his name 🤔…….just kidding! BRADLEY was awesome!! 🤩 10/10 recommend! He made sure I was satisfied with what I was getting and he was very straightforward and quick. Even when he wasn’t there, he was still very supportive! I will definitely be returning to this team for any future needs!

I was very pleased with our experience at Ashley Homes in Albemarle, NC! We were met with a very warm welcome by Jose as soon as we walked in! The special thing about Jose is that he was very personable and sweet with our young kids! Angie also was helpful and engaging with our kiddos. We are very happy with our couch and it is super comfortable. We purchased the Avocet couch. We would be happy to do business with them again!

Jose was very helpful everytime and explained everything to me.

My experience with Bradley at Ashley’s in Albemarle was outstanding and as the store was not overly crowded we had the opportunity to exchange pleasantries in addition to providing a great shopping experience.after the sale delivery was prompt, smooth, professional, and cleaned up prior to leaving. This was truly a 5 Star experience for me.

Did everything over the phone. my sales person, Angie, was very informative and worked with me for 2 days with my order. She was very professional and informative on what I was purchasing.

I recently bought a sectional couch at Ashley Home Store. It was a very positive experience. Angie was very helpful in finding the perfect fit for my home, going above and beyond to get the best deal for me! The whole process was smooth and easy. Thanks Angie ☺️

These store is clean and beautifully appointed. Diana and Angie are the best! Great customer service too.

Wonderful customer service from Bradley and Angie 👍🏽👍🏽

Bradley, Angie and Diana were awesome!!

Best place around to purchase furniture! Extremely knowledgeable and friendly staff. We will definitely be buying our next bedroom set here!!

They were super nice!

Jaylon was very helpful, polite, and kind to me and my family. I would definitely work with him again.

My husband and I were shopping for a full size mattress for our teen (while browsing mattresses for ourself as well) and dropped in to see what this store had to offer. First impressions: they have a very large selection of furniture (including mattresses) and the store was well-lit & clean. The staff we interacted with (Bradley & Jaylon) were very knowledgeable regarding mattresses. Bradley (the GM) is a sales guy and you can tell 🙃 But he was straight-forward and honest, really helping us find the best option for our price range/budget. He was very accommodating, and we ended up getting a mattress set for our teen as well as a mattress/adjustable base for ourselves (with delivery & haul off of our current mattress)—all for what I feel was a pretty dang good value. We had a good experience all around and I would definitely shop here again 🙂

Bradley & Jaylon were amazing people! They were the friendliest and they brought an awesome atmosphere in the building. I would recommend them to anyone! They made it easy and fun to shop for furniture! Came in looking for a couch and found one the family loved! They helped with everything! Thank y’all for what y'all do!!

Jaylon was extra helpful went out his way to help. Bradley was a hoot. Made our overall experience awesome!

Lula was very helpful 🤙🏽

I went in this store first. Was in a hurry but just wanted an idea of what was out there. Spoke to Jaylon…. My husband went in later and also happened to speak to Jaylon and he remembered everything I had said to him. About us, what we were looking for, etc. He knew what I liked. But also what we needed as we have dogs 🐕‍🦺 and teen boys❤️❤️. I needed something we could wash easily. 🧼🧽🧺. But I didn’t want anything like what we currently have. When we came back together, knowing the measurements of our family room, Jaylon spent a good amount of time cutting out all the stuff we didn’t need to look at and showing us the best choices. We ended up with some furniture I am so excited about! I’m literally counting down the days til it gets here! ⏰⏰

Angie was very helpful with helping me choose my furniture piece!😊

Angie was so nice and helpful! 🙂We definitely will be coming back

Lulu was amazing and extremely patient with us!!! Thank you Lulu you are the best!!! 💕❤️

Angie was the greatest. 😁👌

I would like to thank Lula and Jaylon for such a great experience buying furniture ❤️. I told them what I was looking for and they pointed me in the right direction. I love my new couch and it is perfect in every way. I also bought a recliner that has quickly become the most popular spot in the house. Thanks again to Jaylon and Jose for being so helpful when we arrived to pick up the recliner. I recommend Ashley Furniture in Albemarle for a wonderful experience all around. 🤩🛋️ Thank you!

We had a wonderful experience! Jaylon was so helpful, kind and fun! Usually furniture shopping is a dreaded event, but this was the best experience I have ever had.

Angie was a great help picking out a mattress, box springs, bed frame, and lamp set!! 😎😎😎

Angie is the best! She was so helpful and patient, answering all my questions and helping me find the perfect mattress for me and my service dog🐕‍🦺 I went with the Purple Restore Plus - exactly what I needed for my fibromyalgia No more waking up numb or in pain! Angie totally got it and made sure I found the right fit. The cherry on top? She's getting it delivered tomorrow! I already have my mattress cover ready and I can't wait to finally get a good night's sleep 💤 If you're shopping at Ashley Furniture, definitely ask for Angie - she's awesome and will take great care of you!

Jaylon was huge help getting my chaise and bedroom suit picked out. Greatly appreciated his help!

I thoroughly enjoyed my shopping experience at the Albemarle Ashley's Furniture store. I found exactly what I needed, and Jaylon was a most accommodating sales manager. I will certainly recommend this store and Jaylon to others. Thank you, Jaylon.

Awesome customer service..Very polite & professional! Thank you very much Ashley! 😊👍🏻

Today we purchased a new sofa and recliner from Jose. We walked in, told Jose what we were looking and have to say it was a pure pleasure to work with such a professional sales associate. The other staff in the Albemarle store were top of the line. We will definitely continue to support our local Ashley store.

Excellent experience! Lula was amazing, helpful, knowledgeable, and super friendly. Absolutely recommend to anyone! ❤️❤️❤️👍👍👍👍❤️❤️❤️

Angie was exceptional. She answered all my questions and went above and beyond to help me. Would definitely recommend working with her and shopping at the Albemarle location.

Jaylon was very knowledgeable about mattresses

We love it and Thank you for Angie she’s really good sale lady 🥰👍

Lula & Jaylon are the BEST!!!!! 🤗🤗

Lulu was great! Very friendly and found something to meet our needs financially and interest!

Great service today! Angie greeted us at the door and listened carefully to what we were looking for. She showed us different options, both in store and online, helped us talk through the options, gave us time to think about it and worked a special deal for us. We’re extremely happy with her customer service!! 😊

Went in AFTER Memorial Day 🇺🇸and got the pleasure of meeting Bradley 🤩and Angie😍. They were fantastic and knowledgeable about the sofas and recliners we were looking at. Bradley showed us all the options we were interested in and different ways it could be configured. We decided on a sofa and a recliner, which were delivered today! They are the nicest and most personable sales people I have ever met. Best experience buying furniture ever. Bonus points because my dog and cat LOVE IT too! 🐶🐈‍⬛🥰

Angie provided top notch customer service. She did an excellent job at listening to matching our needs to the correct mattress and furniture. What stands out the most is Angie was genuine not sales pressure oriented which provided for a fun and relaxing experience 😀. Thanks to both Angie and Brad!

Angie was literally perfect, she wasn’t “too much” or overbearing. She was very kind and had a sense of humor. 10/10 experience, Thank ya ❤️

Diana assisted me in trying out several beds, walked me through the features and feel of each one, and made me feel comfortable throughout the entire process. Her patience, expertise, and genuine care stood out — there was absolutely no pressure to buy. I’m excited to say I’ll be back soon to make a purchase! Thank you, Diana!!

I recently purchased a coffee table from Ashley Furniture in-store, and I couldn’t be happier with the experience. The customer service was excellent—especially from Lula, the sales associate who helped me. She was friendly, knowledgeable, and made the entire process smooth and enjoyable. The table looks beautiful in my living room and really ties the space together. The quality feels solid and well-made, and the design is exactly what I was looking for. I would definitely recommend Ashley Furniture to anyone looking for stylish, quality furniture and outstanding service.

Angie is absolutely AMAZING 🤩 Go see her for all your furniture needs! She went above and beyond to take care of us. We walked in to browse but she and Bradley were so helpful we walked out with a new living room set!! Thank you so much!!

Angie was super helpful!!! And helped us so much!!!!! We highly recommend!! 🥰👏🥳

Angie was super nice, very personable, helped us find everything we needed! Definitely the best shopping experience I’ve had in a while! Can’t wait for it to be delivered!💜

Jaylon was very helpful when we purchased furniture. He is very nice and not pushy at all. He knows his job well and has a great personality. We will definitely go back there when we need furniture.

Awesome place, they are so friendly and Lula helped us out so much. She was so sweet and funny and helped us find our living room set!

The sales manager was great. Very professional. When we walked in we told the manager what we wanted. The first thing he showed us was exactly what we wanted.Within 30 minutes we found exactly what we wanted received a good price. Very please with Ashley Furniture.

Jose was very helpful! 😜

Jaylon great guy

Diana was a pleasure to deal with every time I went into Ashley, as long as it took to make up my mind. I will definitely go back to buy from her again! Thanks again Diana!!!!

The staff at Ashely is wonderful. Diana was extremely helpful and patient, ensuring that I got exactly what I wanted. I am overjoyed and so please with the customer service and my purchase.

Had a great experience with Angie and Bradley.

Great experience. Angie and Bradley were great! 😃

Angie & Jaylon went above and beyond. Thank you both. It was a pleasure doing business with yall ☺️

Angie & Jaylon did fantastic! Great customer service. ⭐️⭐️⭐️⭐️⭐️

Angie was the best and top notch !! 💕🥰

Angie was a great help! 😁

Ask for Jaylon he was super helpful. We just closed on a home and he got us the best deal! 🏡

Jaylon helped us complete our living room. Top class service 👍

Jaylon is the greatest worker! Absolutely wonderful 10/10🤠

Jaylon is good. Nice couch

Jaylon was easy to work with 🙃

highly recommend this location! i was helped by Jaylon the sales manager. 🫡

Jaylon was super helpful! 🌟

Jaylon was awesome 😎

My husband and I were greeted by Jose has we walked in the door! He introduced himself and asked if we needed help! We told him we were just looking for now! He told us to go and look around and he would check back in with us! We found what we were looking for and Jose answered all our questions for us! We wound up purchasing a sectional and a recliner! Jose was very friendly, professional and we highly recommend him!! Thank you Jose for helping us make our purchase easy and stress free!!! Highly recommend this location to all! Everyone was friendly!! But a big shout out to Jose!!!

Jaylon was very attentive to my wants and needs. Would definitely buy from him again.

Shout out to Lulu and Angie for their excellent customer service.

Thank you Jaylon for helping my wife and I. Very patient and profession and helped us make the best decision in purchasing our new living room furniture. We will be back!👍🏻

My husband and I were needing new living room furniture. We decided to go to Ashley Furniture in Albemarle, NC. We were met by Jaylon, he welcomed us with a smile and told us if we had questions to please let him know. We ask a lot of questions and Jaylon answered them all. We were so pleased with the patients and kindness Jaylon showed us. He even carried an ottoman I wanted and placed it with a chair I had chosen.💪😊 We are happy with the set we chose and can not wait to get it home!!! Thank you Jaylon for helping me decide! We will be back. Brad and Tabitha Smyly

Angela was extremely helpful and knowledgeable. She helped us find what worked for us and gave us plenty of options for our budget. We appreciate all the help and will be a returning customer for sure 😀

Bradley helped us make a great decision on our new sectional sofa. We hesitated to shop with Ashley again due to a poor experience many years ago. His expertise, kindness, honesty, and truthfulness changes our minds. Thanks for a great experience in the store!

Lula is a wonder addition to this location. I haven't smiled this much in years shopping for furniture. She is extremely knowledgeable on the products in the store that comes in handy when you are undecided. I look forward to returning ready to purchase all items she assisted me with selecting. 5 stars just isn't enough. Thanks Lula you are awesome

Lula provided great customer service. Super knowledgeable,helpful and a pleasant personality. Such a great asset to your team!

Lula and Angie are great. Will definitely buy from here again. 👍

Jaylon was EXTREMELY helpful with helping me find a good loveseat that I can afford and that my boyfriend would love and he was very understanding with my payment schedule on my Ashley’s credit card and helped with getting me lower monthly payments

Diana, Jose, and Brad were great! Very helpful and informative. Great experience!

Angie was awesome!

Diana was awesome! Great store service 💕 Angie was good too!

I recently purchased Furniture and I'm incredibly happy with the experience. My salesperson, Jaylon was fantastic! He took the time to understand what I was looking for, including my budget and the specific needs of my family. He is very knowledgeable about different styles and materials, and patiently answered all my questions. What really impressed me was their willingness to go above and beyond. I will return for more furniture.

Came in to purchase a mattress and Jaylon got everything set up quickly and efficiently and the Angie was so warm and welcoming. We were in and out of there in about 20 minutes. The customer service was awesome

Jose Gonzalez was very helpful. Gave us options and explained everything we needed to know. Price a bit much. Couldn't pick up chair from store though.

Mrs.Diana was the best very helpful and knowledgeable….

Awesome team…….awesome service!!!

Diana and Angie were both very helpful and patient when me and my mom went to get furniture for an apartment. Overall, everyone was kind and gave us many options to think about. 💯

We drove almost an hour to Albemarle to check out another furniture store that was recommended to us in the area…didn’t find what we needed and stopped by the local Ashley Furniture on the way home. So glad we did! Derrick assisted us and was very friendly and helpful, and not pushy in the slightest. We walked away with a great set of couches that we love. Would highly recommend this store!

Lula was absolutely amazing. Great service and was such a good help😇

Bradley was the greatest and provided everything we needed! Thank you 💯😎

Went in to look into buying a sofa. Jaylon was so helpful and answered all my questions to find exactly what I was looking for. Will definitely come back for all my furniture needs Thanks so much 🎉🎆

We had the best experience today with Lula & Jaylon! Super helpful!

Went shopping for some furniture today at Ashely and due to the amazing sales agents on site, my expectation was far exceeded. Sales agent Diana was so attentive, informative, and patient. I had the absolute best experience and will definitely be going back!!!!

Diana was so helpful and friendly today. We will be placing an order soon.

Bradley was the BEST!!!! Our daughter made her first big girl furniture purchase and was extremely nervous! He put her at ease and helped her so much! ❤️ We are super excited to see the final results Mom and dad will be back when it’s our turn to buy something

Bradley was attentive and helped me find everything i’ve been looking for!

Angela was very helpful and was very nice

Had an amazing experience with Jose! Been to a few other Ashley stores but never had incredible service like this. My husband and I walked out very happy and will definitely be back to this store. 5+ star rating:)

My husband and I went mattress shopping today. We went inside the Ashley Store in Albemarle and discovered a large room stocked full of any type of mattress that one would be interested in. Bradley Sullivan..the general manager was friendly, courteous and just very knowledgeable about each mattress. I found a firm mattress that was super comfortable for me. Goodbye back and hip pain..hello ..good night's sleep. I was very satisfied with the price of the mattress..it didn't break my budget. I highly recommend Ashley Store ...you won't be disappointed.

Great service Angie and Bradley.

Went in looking for a sectional for my living room. Jose helped us out and walked us through our options. When we had the sectional picked out, Jose helped us set up the financing/payment plan and set up the delivery. Jose is awesome, he’s friendly, patient, and extremely knowledgeable. I had also spoken to the manager briefly and he was very nice also. We’ve had the couch for about a month now and we love it. Highly recommend the Albemarle Ashley furniture and Jose!

Jaylon Fisher was awesome! He totally understood exactly what I was looking for and enthusiastically brought me to the sofa, chair, ottoman and end tables I immediately bought! Woo Hoo… all within 15 minutes. Called hubby to swing by for approval on color and he loved the choice! Thanks Jaylon, you did GREAT!

Jose was amazing. Will definitely get some more stuff soon!

Jaylon Fisher is the best sales associate! He takes time and explains everything to you. Very informative and very professional. Customer service is very important to us and we feel like we have to best at Ashley and with Jaylon.

We absolutely loved everyone who worked in Ashley in Albemarle. They were so helpful in meeting our needs, answering our questions, & helping us find what we needed. Jose and the sales manager, worked with us to advise us in our choices and then to top it off, give us a military and senior discount which certainly made it a great deal we could not pass up. A great team!

Christian and jaylon was the absolute best with helping me get furniture at the best price for my new home will definitely be coming back and referring more people to them.

❤️Lula and Jaylon were super helpful in helping us find exactly what we were looking for. They also helped us with a warranty issue we had with furniture that was purchased from the Fayetteville store. If you are looking for some new furniture go check them out and be sure to ask for Lula or Jaylon ❤️

Christian did a great job showing us different quality furniture options and worked with us patiently. We left the store with a price quote that includes furniture dimensions. It was a pleasure working with him at Ashley today.

Diana and Christian were very patient with me. I believe I went in the store a total of seven times before actually finding the couch that would fit our space.

Cristian and Bradley were very helpful and worked with us to get what we wanted. Will recommend them to anyone.

Jose was a great salesman easy to work with and all around great guy & knows his stuff!

Jose met us coming thru the door with a welcoming smile and hands out to help. We came in to look for a chair and he was so energetic to make a sale. He showed us several suits, one we bought. He was very knowledgeable and was able to answer all our concerns. After we're at home, I texted Jose asked for a picture of the furniture, he gladly sent it. He is very personable. Thank you Jose.

Diana was amazing. 😊

Jaylon welcomed us and was there to answer all our questions. He also made the process go smoothly as for our first time.

Had great service from begging to end preesh.

I was looking for a particular height of stool and the store in Albemarle, NC had what I was looking for. Diana was especially professional and helpful on helping.me.find the perfect stool.

Bradley answered all our questions and was great to work with. Furniture came a week early!!✨

Bradley was amazing to work with—super helpful and made the whole process easy. He really went the extra mile to make sure we were happy.

Bradley & Jose did an excellent job helping us out and finding the right fit for our needs. Knowledgeable, friendly and responsive. Made further buying an easy experience.

Angie and Bradley are top notch sales people. Taking the time to detail the product and showing optional items, same function and options. Ashley has a great selection and Bradley and Angie used their knowledge to help us get what we needed.

Bradley and Angie are the best!

I had the best experience at Ashley Furniture working with Jose. He made the whole experience easy and very enjoyable. His manager Jaylon also was incredible. This place is definitely worth it and I will be back to shop with them!

Diana, Angie, Bradley

Angie and Bradley are great!

Jaylon was awesome to work with!

I enjoyed talking with Diana and Angie about options for beds and mattresses. They each were very knowledgable and had good customer skills. I thank them for researching information to give me good possibilities for my needs for furniture.

Jaylon Fisher was great and made our experience pleasurable!

Jose was great

Jose was friendly and knowledgeable since I went in looking for a sofa with performances fabric. We did end up choosing one. Made my experience simple and easy. Exactly the experience I was looking for

Great customer service! Helped us out so much! Wasn’t pushy and answered all of our questions in detail. Lula and Bradley 😃

The folks at the store seem really nice.

❤️🛋️ Great people and great service. Highly recommend. Bradley and Angie are the best.

Very pleasant and helpful. Helped us to choose alternate position of sectional. Would recommend her highly.

Our sales associate, José, was very helpful and provide courteous and quick service. We were in and out in no time. Great experience!

Jaylon was very welcoming showed us a variety of sectionals and their best selection for quality assurance!! Thanks Jaylon

Jaylon was great with customer service and helped me select new furniture.

Jaylon was very helpful and was a pleasure to work with.

Went into the location and Jose provided me with a high level of insight to make the perfect choices! After looking for months, I finally can rest at ease! Thanks Jose, will be back!

Jose was very helpful. Highly recommend him and his team

Bradley, Dianna, and the rest of the team at Ashley Furniture in Alberle are outstanding. I had a wonderful experience, and their customer service exceeded my expectations. Bradley went the extra mile to ensure that I was completely satisfied and comfortable. A big thank you to everyone. It’s a great place with an excellent team—5 stars! 😊

I just moved to NC a couple of months ago and was in need of a new living room group, so I decided to stop in and see what they had to offer. Bradley was very helping and informative from the very beginning, he was able to find me exactly what I was looking for and made the complete process very simple. I'll definitely be back with my future furniture needs.

Bradley was EXCELLENT in his presentation and knowledge of his product!

With the help of Bradley, my girlfriend & I were able to enjoy our furniture shopping experience for our first home together! He was so nice the entire time and helpful! We picked out a sectional set and dining table set. My parents had a great experience with Ashley furniture and home store, so of course we had to come here too! They have a great financing system if you do choose to go that route. Thanks again Bradley Sullivan! I highly reccomend

Brad Sullivan and his team crushed it!

Bradley was super helpful! Couldn’t have done it without him. :)

Bradley was so knowledgeable and made by shopping experience so pleasurable. Will definitely be back!

Thanks so much! Loved the experience here. Bradley helped me furnish my new home. Made great recommendations and personalized to my budget. Will be back for my next project!

That Brad is just the sweetest and we love all of our new furniture! 😎🤙💁‍♀️👌💃

Love my new furniture 🥰 Brad was extremely helpful and informative. I highly recommend

Ms. Diana was very friendly and knowledgeable. She answered all of my questions. I will definitely be going back to see her for my next purchase. Thanks to a great team.

Diana was wonderful! So kind and understanding!

I had the absolute pleasure of working with Diana at Ashley's Furniture in Albemarle, and let me just say—she is a GEM! From the moment I walked in, Diana greeted me with the warmest smile and made me feel right at home. She listened carefully to what I was looking for, offered helpful suggestions, and never once made me feel pressured. What really stood out was her genuine kindness and patience. She went above and beyond to make sure I found exactly what I needed, and even followed up afterward to make sure I was satisfied with my purchase. That level of care is rare these days, and it meant so much to me! If you’re shopping for furniture and want an easy, enjoyable experience, go see Diana Clark. She turns shopping into a treat! Thank you, Diana—you made my day! Jasmine Armour-Sponseller

I bought 2 beautiful end tables. Jose was a tremendous help! Thank you!!

I like going into Ashley’s to look around at the very beautiful furniture, but most of the staff in Ashley’s are very nice and respectful. They greet you in, with a smile.

Jose was amazing!

Jose was great best to do it

The BEST little SOFA and SLEEP SHOP in Stanly county!! Go get em Brad and The Aces!! ❤️💋 love MOM.

If you need a mattress there is no one quite like Jaylon. He knows everything about how to get the best nights sleep.

Ashley Sales Team in Albemarle is the Best!! We have had dealings with Jose, Jaylon and Bradley over the last 2 months in buying a kitchen table and dining room server, bedroom set and living room sectional along with coffee table and end tables in which we purchased today! (Thanks Bradley for all your help in determining exactly what we needed). Each time Bradley and his team have been great to work with and very attentive!! They also assisted my daughter and son in law in furniture for their new home a few weeks ago and were great!! Great prices, great delivery times, and great store!! I highly suggest you go to this store for any of your furniture needs!!

Jose was a great help to helping us get our new couch, thank you Jose!

Thank you Jaylon for all your help! Great service full of knowledge of the whole store!

Great service, funny employees! Definitely recommend Jaylon he was awesome! Appreciate your help and all your knowledge! My back finna feel good as hell with this new bed for sure!

My experience was great. Jose answered all my questions about a number of options and made the process super simple once I knew what I wanted. I appreciate the good service getting me something I am very happy with. 👏👏

I had a very pleasant experience with Angie and Jaylon on my purchase of the purple mattress. I told them I wanted soft mattress . And they help me make a decision. Great people to work with. Thanks to Angie and Jaylon. They are highly recommended.

Jaylon was very helpful to work with. Very knowledgeable and never made us feel pressured. Best furniture shopping experience we've had.

Jaylon did great!

Jaylon is very knowledgeable and great sale person

Awesome experience

Jaylon was fantastic! Very knowledgeable and professional.

The very best store ever. Nothing was bad everything awesome I cannot ask for better. Iam so happy my gosh what a blessing.

This entire crew was amazing!!!! Bradley and Diana do a great job!!!

I love ❤️ Bradley

Diana was amazing. Helped me with all my needs! Amazing customer service

Angie and Diana were wonderful friendly and helpful.

Went in with some questions and concerns, looking for a new bed (Currently recovering from knee surgery). Angie greeted us with warmth and was very considerate of me being on a walker. Jose was also very considerate, making allowances for my mobility. Bradley took time and care to find out about my needs and concerns. All staff was very polite and friendly - obviously more interested in meeting my needs than making a big sale. VERY HIGHLY RECOMMENDED.

This is the place to go for what ever you want , Angie is the best , she knows her how to read the people an just what they want an looking for . Bradley is so funny he showed us how the beds work an how it's going to benefit us , , so we walked out with a NEW BED ! LOVE THIS PLACE . AN Shut out to jose from moving all the furniture

This store has the Best staff ever! 1st Day….. Our consultant was Jaylon Fisher! He was awesome… Very knowledgeable.. I ask quite a few questions and he was on the spot with responding! He definitely knows his job … He had the answers to everything… He even broke it down to explain how some things worked .. we could not have asked for a better consultant !! He had many ideas/ suggestions that we had not even thought of… The furniture was of very good quality… , great selection, .. One thing we really appreciated was no hassle… we were able to look around on our own and if we needed help .. he was a few steps away !! We purchased a house full of furniture in 2 days… we also had Bradley Sullivan’s input the 2nd day… and again …. Another knowledgeable Manager!! These guys were great to work with … we actually enjoyed making lots of decisions in this rather large purchase!! No hassle, no feeling of being pushed …and great prices !! Our Shopping experience was very pleasurable with the guys at Ashley Furniture in Albermarle NC… I can’t say enough about Jaylon and his ability to know so much about furniture … .. I will definitely be recommending this store to my friends and family!! Thanks you guys for all the help.. we can’t wait to get moved into our new home … Sammy & Gail RATING 5 ⭐️ ⭐️⭐️⭐️⭐️ for sure !!! Thanks again Jaylon !!!

The staff was great. I had an educational experience while shopping for a bed. Everything went smooth. Only thing I don't like is it is going to take over a month to get the bed I bought delivered.

My husband and I had to go furniture shopping for a living room set for our new house. We had the pleasure of being helped by Diana. She asked us about our needs and recommended the perfect sectional with new material that our dogs can’t destroy. She was not pushy and has the best demeanor. I would definitely recommend this location and ask for her. The general manager was also extremely helpful. It’s really nice to shop in a place where the employees are happy to help. We will definitely purchase more from them in the future.

Thank you Diana. Loved the help finding the right look!

Took my 85 year old mother there to get a dining room set. The salesman Jose was helpful and let us look without looking over our shoulders all the time. He pointed out a set that was the cheapest and fit my mom’s need perfectly. The general manager even came over to see if my mom’s needs were met. Excellent people!

Jaylon Fisher was very knowledgeable at every level. Made a few unexpected purchases and are looking forward to working with him again.

Jaylon helped my wife and I pick out the perfect dining room table. Highly recommend Ashley Homestore for anyone in the market for home goods.

Sales staff and management helped to make our shopping experience wonderful. We were on and out in a timely manner and salesman Jose was knowledgeable on the sectional we needed.

Great customer service! Highly recommend Jaylen & Sully.

We cannot say enough good things about this store! From picking out our 21 pieces, to financing and setting up delivery the whole team was just amazing! Diana, Bradley, Jaylon and Angie went above and beyond to make sure we got exactly what we were wanting and getting it delivered when we need it. HIGHLY recommend this store for all your furniture needs!

Angie helped me find the perfect solution for a very difficult room to furnish. This sectional is soooo comfortable! My grandchildren will love it and the covers are machine washable! Thank you all for your superb service.

Jaylon was very friendly and helpful. He was no huge pressure allowed me to take a pillow home to ensure the color of the furniture fit in my house and lighting! Which is very important when purchasing anything for you house. The overall store worked as a team to ensure I was satisfied Jose- Bradly- Angie! Thank you All!

Everyone was very helpful , kind and answered all my questions 😊

They were very helpful, informative and knowledgeable. I will definitely be back! Diana was amazing!

Jose Gonzalez was an extremely helpful salesman, he didn’t hover over us while we were shopping and he gave us time to make our own decisions. When we decided a style helped us decide on exactly what we were after. Great experience!

The staff at this store is awesome. I worked with Jose who was very attentive and helpful. I found exactly what I needed with ease. Highly recommended!

Jaylen was awesome help

Experience with Jaylon Fisher was exceptional, will shop again at this store, he was knowledgeable about this product, kind and not over powering. Would recommend to anyone looking for new furniture

Working with the team at Ashley Home Furniture team to furnish a couple of rooms. They were extremely helpful, knowledgeable and kind. We are anxiously waiting for delivery now of our new furniture. Diana, Jose, Jaylen and Mr Sullivan were a blessing to work with.

Very knowledgeable. Great customer service. Accommodating. All around spectacular!

Everyone in the store extremely friendly. Worked with Jose who went above and beyond to help me decide on furniture. He was very friendly, helpful, and not pushy at all. Gave me plenty of time to browse while readily available to answer any questions. Fabulous service. Highly recommend Ashley Store in Albemarle.

Jaylon Fisher was great! He helped my husband and I this afternoon and was very personable and down to earth.

Jaylon was wonderful and very helpful. He was a great salesman!

Thanks Jose Ramon Gonzalez and Store Manager!

Jaylon was great to work with while purchasing our new sofas!

Jose was very helpful in picking out a new dining room table and chairs. I love the wine rack feature :)

We came in with an idea of what we needed to fit our room. The REP Jose G. was very knowledgable with the product and very personable. He gave tips and pointers on what would fit the room size and color scheme that would go with the room. He got us through the buying process quickly and efficiently.

Diana was very helpful and found exactly what we were looking for. Thank you for making our purchase simple.

Jose was great. He helped me find exactly what I wanted and gave me time to wander around and shop until I was ready to make a decision. He wasn't pushy, just on-the-spot when I needed help. Overall, an excellent experience.

The Albemarle Aces are the best team!!

I had an amazing experience at Ashley Furniture from start to finish. From the moment I walked in the door, I was warmly greeted and felt well taken care of. Jose was incredibly helpful, communicative, and patient throughout the entire process. I was in the middle of closing on a home, and the date changed twice, but Jose stayed in touch with me the entire month and made my transition so much easier. His professionalism and dedication stood out, and I couldn’t be happier with the service I received. Highly recommend this location for a stress-free and enjoyable furniture shopping experience!”m

Jose was amazing to work with. And his boss was also great! They helped us find the perfect piece for our studio space. Thank you!

Ashley store in Albemarle is great. It was great from the moment my daughter and I walked in until we left out the store. Excellent customer service from our salesman Jaylen.

Wonderful experience with friendly folks from the moment you walk in the door. Jaylon was extremely knowledgeable and guided us through every step in selecting and purchasing our new bed system. Thank you!!

Ashley Home in Albemarle was wonderful! Jaylon was one of the best Consultants we have ever had at an Ashley store. He wasn’t pushy or aggressive at all. My husband had already researched the sectional sofa we were looking at. Jaylon was patient, showed us the unique features, specifically the durability. He gave us the time to discuss it after he shared the available payment options and customer care. He teased my husband about coming to work there because of his knowledge about the furniture. I didn’t catch the manager’s name but it was a great experience! That’s why we’ve been loyal to Ashley for over 20 years!

Jaylon was incredible, worked hard to ensure we knew exactly what we were getting, when we getting it & the cost was accurate. The manager was amazing as well overall would highly recommend

Had a great experience at this location, Diana was very helpful and knowledgeable. Which helped me make the best decision on what worked best for me thanks again!!

Employees were very kind and knowledgeable and helped me find items to suit my needs. Thanks!

Diana was a great sales lady ! She was helpful in helping with our decision. We would recommend this store,and staff.

The general manager Bradley was extremely accommodating and superb in the way he helped us understand the furniture and the plans. He, along with his staff, gave us a truly stress free and enjoyable experience!

Great customer service. Helpful but not pushy.

What an AMAZING experience at Ashley! Diana was so friendly, knowledgeable and helpful! Great prices...quality furniture!!

Great experience! Would recommend if you have any furniture needs!

We came in looking for a dining server and sofa. Dianna was extremely helpful, walked us through the whole process, and made everything easy! No pressure, just a love for helping people create their dream space! Make sure to ask for Dianna at the Albemarle Ashley Furniture store!

Everyone was very nice and helpful

Our experience was great. Diana meet us at the entrance, asked what we were looking for and took us directly to that section of the store. Diana, demonstrated and told us about all the functions of the recliners. She stayed with us as we made our decision on which one to buy, even though it too us quite a while to decide. The store manager also came by and gave us additional information on the recliners we were liking at. No hard sell tactics were used and we enjoyed the experience. I recomend this store if you need furniture. Good people and good furniture.

What an awesome experience at the Albemarle store. The hospitality was off the charts and I can’t say enough about their customer service. Huge shoutout to the entire store staff. The Tucker’s will be back. Thanks again for everything.

Absolutely wonderful experience. Purchased our bedroom, living room and entertainment center from this store. Bradley Sullivan helped us pick out the right furniture for our new home. He was not pushy like some furniture stores. He helped us think through the furniture pieces that we liked and offered some suggestions that helped as well. If you are in the market for furniture it is worth the drive to have Bradley help you.

Excellent experience in the store with Jose and Bradley. Couldn’t ask for better people or service!! Thank you for helping our family!

The manager, Mr. Sullivan took care of us himself since Jaylan was off when we went back. He was very courteous and friendly and gave us some great deals on the 8 items we bought! The store was clean and neat and arranged nicely too! We can’t wait to get our new furnishings!!

Great people not pushy, but very helpful, and informative

Great customer service.

First time walking into Ashely’s furniture and would definitely recommend. Bradley Sullivan was so nice and helps us out so much. The experience was great because we didn’t even know were to start and he guided us all the way ! Check out your local Ashley’s.

Great experience with Diana and Jaylon! Making miracles happen!

Jaylon was wonderful! He was helpful and knowledgeable about the furniture we were interested in getting. The GM was there and they gave us some extra discount on the furniture we purchased.

Great customer service! Will definitely recommend sending my friends, and family to this facility in Albemarle.

From the moment we walked in, welcomed by the whole team, never felt pressured, very satisfied with Jaylon. Very knowledgeable, learned alot. Great team work guys!!

I have shopped at a few Ashley’s before but I have to say the Ashley on Albermarle Rd in Albermarle ( if I spelled it correctly ) has been by fair the BEST experience I have ever had shopping at a furniture store. I HIGHLY recommend this store. Jalen and GM Bradley is the BEST they are great. This will be our store moving forward when in need of anything for our home.

Our experience was great. Diana and Jaylon were very professional and extremely helpful. They both assisted us to get what we were looking for. Did not rush us, provided thoughts, recommendations and ideas. I loved shopping at Ashleys. If you are in the Albemarle areas please see them they will help you!!

We recently visited this store to pick up a discontinued dresser (pictured to the left at our home in the photo) that we couldn’t find at our hometown Ashley stores. Bradley and Jaylon were the absolute best. Not only did they have the dresser ready to go, but they also helped us get it safely into our car as it was quite heavy. Since the dresser was a floor model they were able to mark the price down hundreds of dollars! On top of that, we just so happened to go on a weekend when accessories such as pillows, blankets, pictures, etc. were marked down between 80% and 90% off! All in all we paid a little over $750 for over $3,000 worth of merchandise. It was an awesome experience and Jaylon and Bradley are top notch folks who go out of their way to find every discount possible while making your shopping experience delightful. We highly recommend both them and this particular store. It was more than worth the drive and we will most definitely use their services for future furniture and home decor needs. Thanks again Bradley and Jaylon!

Bradley and Diana did an amazing job helping us pick out furniture at the Albemarle location!

Bradley and Diana were great at assisting us at the Albemarle location today!

Checked out Ashley furniture for the first time labor day weekend. I was taken care of extremely well at the Albemarle location. Bradley, the manager, was available and made sure all my expectations were met! All of the staff were very helpful. What a great team. Got my sofa, ottoman and chair & a half today. Exactly when I ask it to be delivered. Timing was excellent! Product is beautiful. I would have been 200% pleased if the delivery guy would have taken a little more time to put feet on straight. He did, however, fix the ones on the couch when I pointed the problem out. Great experience! Thank you!!!

Very friendly, was not pushy. Helped us get everything we wanted. Great store and nice selection of furniture.

Had a great experience shopping at Ashley Homestore in Albemarle, North Carolina. Bradley and Diana were extremely helpful and friendly. Would highly recommend the store to friends and family!

This Ashleys is a very nice establishment, all the employees are very respectful and approaches you with gratitude and joy! It’s very clean and the furniture is just gorgeous! Great prices! Amazing discounts!

After looking online and several places in person for a casual sofa, we stopped by Ashley Home and found exactly what we needed! In addition, we found some great outdoor furniture. The entire visit was super pleasant and we were in and out within an hour. We will definitely be back!

Dianna and Jaylon are great!

Diana was very helpful found a couch in less then 30 minutes of being here. Very helpful made the whole process very easy

Excellent customer service from the entire team and fair pricing! I will be keeping them in mind for any future furniture purchases.

Diane an Sully an Jalon were great. They can get all my business an references any day I give them all 100 percent effort. Can't wait to sit on my new furniture 🤗

Diana, Bradley and Jalen were all amazing!

Wonderful. Very helpful!

Staff was very patient and friendly with me while I was shopping. She helped me with coordination of different pieces. Very positive shopping experience.

We had a very pleasant experience!

Diana was very patient as well as helpful.

I recently had the pleasure of working with Derek and Jaylon at Ashley Furniture. They were absolutely fantastic! Both of them took their time with me, never pushing me to make a decision. They went over all the details thoroughly, which was really helpful since I can be quite indecisive. Even after I went home to think and measure, they were always available to answer my calls. Great dudes and excellent service!"

They will excellently point you to a mattress that addresses your issues. Our salesman (Jaylin) gave us his undivided attention and answered every question we had. I was surprisingly pleased all the way around.

Best experience we’ve ever had at a furniture store. Derek was were really friendly and helpful!

Love all the salesman! They r helpful bur not pushy and i always but from them!

Derek was very helpful and made shopping a pleasant experience.

Jaylan was so nice, friendly and helpful. Derek was super helpful also. Thank you so much guys!!!

Miss Lula was lovely! Thank you so much for make finding a new dresser a breeze, especially when I couldn’t quite find what I needed.

Had a great experience, Jaylon Fisher really helped us out. He did an awesome explaining the different mattresses. I recommend seeing Jaylon when you go

So happy with the mattress we purchased last summer that we went back today and purchased another one from Ashley in Albemarle. Very satisfied! Thank you Bradley for your assistance! Many thanks to Jaylon for assisting me in selecting a mattress set this morning. He was very knowledgeable, personable, and answered all my questions! Thank you Jaylon for a positive experience at Ashley!

Great customer service

Everyone was friendly and kind, they greeted us with a smile and asked if we needed their help. All our questions were answered. It didn't take long at all to finish our sale and we were out of there.

Excellent service. Jake was very professional a d courteous. Answered all my questions and explained details about the furniture I was looking to purchase. Highest praise for this sale representative. I will recommend Ashley to all my friends and associates.

Less than a year ago, my wife and I purchased recliner combo from the Signature Series and now it is barely to be sat in. Normally, You would say that you get what you pay for, in this case, I feel like a product should last more than one year. Rods are bending and nuts and bolts are popping out everywhere. The way put together you can’t find where to put them back or how to even fix it. I am so disappointed and I will never buy from this company ever again.

I got exactly what I was looking for thank you Ashley's store and all the hard workers.

I have made several purchases at this location. Great staff, very helpful and informative. I appreciated Jaylon contacting me after the furniture delivery to make sure everything was correct. Very happy with my experience, highly recommend!

I went into Ashley Furniture store yesterday and the experience that I had there was top notch. Between Derick and Travis, they had us taken care of in a respectful amount of time. The next time I look to purchase furniture, it will be with these kind guys. I would 100/100 recommend stopping in and giving these guys your business. They have respect and good material furniture. Thanks again Travis and Derick.

Perfect customer care

helpful staff and a great selection of nice housewares.

Travis was very friendly and helpful!

Jaylon was fabulous with it transaction today!

Craig was super nice and very helpful. The showroom was well stocked with lots of options to choose

Our experience with Ashley Furniture was better than expected. Our sales rep, Craig White, was extremely helpful with our requests and knowledgeable about their products! We will certainly return there first when we need more furniture!

craig White was very helpful. No pressure to buy anything. Gave us choices in our price range. Delivery setup was easy. The rest of the staff was also friendly and helpful. Thank you.

We had the best experience purchasing a mattress from Ashley. Craig White, our sales consultant, was knowledgeable, joyful, kind, and made the whole experience an absolute pleasure! The store manager also arranged for us to pickup the mattress at the warehouse, so we did not have to wait for delivery! Exceptional service from start to finish!

Jaylon, I hope that's spelled right, was so awesome at the store in Albemarle. This was our last stop trying to find what we were looking for. He took his time answering any questions that we had and showing us whatever we asked to see. Everyone that we came in contact with was polite and very client obsessed! We have other items that we plan to purchase in the future and I have a feeling Ashley's will be our go to place. Awesome experience!

We had a great experience and with the help of Craig we are going home with two beautiful pieces of furniture! He was so nice and helpful!

Just had a great experience shopping here this week. My wife and I bought some patio furniture in hopes that we would have it in time for the Super Bowl this Sunday. The original delivery date was on the 13th and Nug and Chris jumped through hoops to make the delivery happen before the game! They were super responsive and price matched online deals. Thank you guys for the great service!

It was a pleasure to work with Nug! Would definitely come here again!

We were very pleased with the customer service at this store! He was very helpful and was able to get us exactly what we were looking for! If you need furniture, I definitely recommend you go here and ask for “Nug” 🙂

Nug is the man!!!

Great service. Good prices. Always willing to work with you. Will definitely be back.

We had a great experience with Nug at our local store. He was very helpful and gave us all the options and information. We are happy with our purchase and can’t wait for delivery!

Eric the GM was fantastic. Very helpful, no pressure experience! Eric was great showing us the merchandise on the floor as well as directing us to additional options online if we didn’t see what we liked in store. Purchased 3 bedroom sets in store with a quick delivery time.

Excellent customer service from Nug!!!!

Nug was great, 10/10 recommend this guy. He got us a great couch at an even better price.

Very friendly and accommodating

Great customer service! Very helpful & genuinely nice team members. Nug is awesome!

Very Polite & helpful!! Thanks Jay for all your help with getting my living room set! Can’t wait for it to arrive!!

Would have given 5 stars, but too pricey for quality matresses. But what isnt pricey these days. Outstanding customer service. Employee did not shadow us but checked to ensure any questions were answered.

Eric Larson the general manager was very helpful. Told him what i was looking for and found me what i needed. Really nice person and friendly. Would recommend to any one. Nice quality allo. My go to store.

Thanks Nug for all your help!!

Being a first time buyer, I was really nervous and wasn't sure how to start. After speaking with an associate and did some browsing, I started calming down a little and it turned out to be easier than I thought. The associate was very helpful and told me to come back and see him if I wanted to add something later. Thank you!

Nug did an amazing job helping me find an incredible couch that fits perfectly with my space and my budget. Outstanding customer service and very friendly. Greatly appreciate all the help!

Eric L. The general manager and the young lady working with him were very helpful and knowledgeable of the items that I was purchasing and gave very good advise on what be be budget friendly and what had great quality the items were. They also, was very concerned about my situation and not only that they were great conversations too. I would recommend them anytime to other customers too.

Melissa and Eric were very helpful and I found just what I wanted

Nug was awesome and very nice. Really helped us out and answered our questions.

"NUG" was my salesperson at Ashley Furniture in Albemarle, NC. He answered all my questions so I could understand the process, and made it effortless.

Ashley furniture employees are great! On two different encounters they were extremely helpful. Jaylon the first and Nug the second.

Jaylon was great to us , we always enjoy shopping with him

Top tier experience! Will definitely come back!

Melissa Hahn is the best retail Mgr ever. She went above and beyond to assist me with my purchase. Thanks Melissa

Jaylon was awesome! Helped us with everything we needed and wanted.

Great employees and awesome customer care! They had lots of options and promotions. This was a very smooth process and I’m very satisfied with my purchase.

Melissa Hahn was great to work with. She helped us find what we were looking for and never pressured us to buy! Appreciate the great customer service!

They were really nice we bought a dinning table and they gave us really good information about everything

We just purchased a coffee table from here and Nug was the best help we could ask for wasn't pushy and and was straight up and honest with any questions we had about any furniture. Nug is a great employee at this furniture store thanks for the help man.

Nug did an awesome taking care of us. He gave us the best deal possible. He even let us make an appointment to get what we need. I would highly recommend him! Thanks Nug!! We'll be back!!

Please go to Ashley’s of Albemarle for your furniture needs! I had the best service! They gave me a great deal and when I left I felt that I had made new friends! I highly recommend.

Had a wonderful experience. Our salesman Jaylon was extremely nice and helpful. Would go back!

Nug was a huge help finding the couch & chair I had in my mind. (Even though it wasn’t in the store.) I would highly recommend checking with him if you have new furniture dreams!

Jaylon was wonderful! He was very knowledgeable and helpful throughout the whole process.

Walked in and was quickly greeted by the staff and I told them what I was looking for and they showed me all the different pieces and was super friendly and helpful. Great buying experience

Great experience from Nug, quick and reliable

Great sales experience. Sales rep was very kind and hrlpful.

Top notch

Very helpful and got what we needed at a good price

Nug hooked us up with an amazing bed frame and mattress!! He was very friendly knowledgeable and helpful during the process of purchasing new furniture for our bedroom! Can’t wait for it to arrive!

Courteous professional friendly easy to work with are just a few ways to describe our salesman NUG we are very pleased!!!

John's very nice and help me my Aunt a lot I told him the next time that I'm in there that I will be glad to look him up when I decided to get some new furniture I am very pleased it hasn't been delivered yet has of me typing this but I will let y'all know how to service was on the delivery too and I hope to talk to you soon and thank you again for so much all helping us that day

Jaylon was wonderful showing us all the furniture and working with us to get our order completed. He is very professional and I highly recommend him if you are in the market for furniture!

Jaylon was fantastic! Thank you for the excellent customer service!

Just wanted to brag on Nug at Ashley furniture for helping my mom and I the way he did. He was very nice, helpful, and patient with us as we tried to find what we wanted. He also got us the best possible price he could for us. I recommend you request for him if you visit the Albemare location. He was awesome!👌 They have a nice variety of furniture there and we found exactly what we wanted. Very satisfied with our purchase.

Excellent service,

Jaylon was great to work with. He helped me find just what I was looking for within the price range I had.

Went in looking for a bedroom suit and sales manager Jaylon Fisher helped us out, got us a great bedroom suit

Eric Hill helped us out tremendously.. love our new patio furniture

Great people..

Jalen Fisher was very professional and courteous to me and my wife. It was a pleasure to work with Jalen for our purchase.

NUG (GUN) was totally awesome !!!! Thank you so much for your help today such a good soul and patient with us !

Great help for my needs👏It was fantastic. Nice comfortable surroundings. Friendly conversations. Like old friends. Thanks so much.

Jon was great!

The Ashley Furniture store in Albemarle, NC are the best! Eric and Jaylon helped my wife and I navigate their furniture, gave us the best price, AND got our sofa scheduled to us a week earlier than expected! If you’re in need of furniture visit them in Albemarle, NC and I promise you won’t leave unsatisfied. They are the true meaning of integrity and highly valuing their customers, without ever being rude or pushy. Higher praises can’t be given. Ashley Homestore corporate/owner needs to reward these two gentlemen for their outstanding customer service!

Nug was awesome with purchasing my bed at the store in Albemarle! I definitely recommend to anyone! Thank you!

Eric was really helpful and saved us quite a bit, thank you Eric

Diana and Jaylon did amazing helping us choose our first dining table for our first house 😄

Very good patient great costumer service

Very nice furniture, no pushy sales people, Manger came out and spoke with us. Everything went great. Jam Jam was our sales lady at the Alebemarle Stoue she was very helpful.

Was told a receipt would be sent to me but nothing. Had to call CS to get one. Purchased a bed which is very beautiful BUT we had no help at pick up and pretty much loaded it ourselves Kept hearing that the warehouse guys were unavailable. Asked for padding since the bed had no box and that wasn’t available either. I’m sorry to say that we will not be back to purchase anything else .

Greeted at the door with a smile. Told the sales rep what I was needing and she took me to each item within my needs. Worked with me from start to finish and made sure I received the best price without sacrificing service.

We had a wonderful shopping experience today with our Consultant Jon. He was informative, funny and very patient while my husband tried out many different mattress and ended up with one Jon recommended in the beginning anyway😀

John in the Albemarle store was very helpful and very knowledgeable.

Had a great experience at Ashley Furniture, Jaylin Fisher provided us with excellent service and advice. Extremely knowledgeable about the products he sold us and worked with us to ensure that we got the best deal. I would highly recommend Ashley Furniture and Jaylin Fisher

John worked with me for hours - literally hours - to solve a problem and get my "order" in order! Would recommend this store and it's staff. These were some of the most helpful people I have had the fortune to work with.

We had a wonderful experience at the Ashley Store in Albemarle on Sunday. They were so helpful and never pushed us to purchase anything. We finally settled on a beautiful server for the kitchen.

Fast friendly service. If you go to to Ashley Furniture be sure to ask for Nug he was absolutely amazing.

Great experience with the staff very pleasant and friendly helpful environment. I would recommend Ashley Home Stoe to anyone looking for a good deal!

Nug was very helpful and my purchase process was very smooth.

Nug was terrific. Great experience. Highly recommend.

My experience with. Ashley was excellent. They were very helpful, knowledgable. I was treated very well. It was the 1st ttime I have bought anything from Ashley's and I will definitely goo back.

Very friendly staff. Enjoyed the experience

Eric "Nug" was very friendly, knowledgeable and patient helping us find our new couch. A pleasure. Thank you.

Great experience with Nug!

Bug was a great salesman. He took great care of me and did stop until found every way to help

The customer service received here was perfect. I just wish they had more kids furniture in their showroom

John was great he helped me extensively with my online purchase. A definite asset to your company

We just left the store, I took my mom and her sister chair shopping. We had the kindest, sweetest salesman ever his name is Jaylin! He was so hospitable and well mannered. He remembered all of our names and addressed us with professionalism. You could tell he was genuinely trying to do a great job for us and not trying to be pushy or rush us. This store has a VALUABLE asset with this young man and I hope they realize it. He took his time and in the end we made a choice that I feel will be one they love for years to come. We will be back !

John was the best!!

I had the best customer service when I was greeted by Jon Zito. He was attentive to all my questions and showed me the differences in dining room sets I was looking into. Really awesome service. Intend to come again.

That “backward gun” was great to work with!!! Takes a little long to check out but very much worth the wait. Thanks so much!

I had Eric at the Albemarle store and he did so much for me. I think I wore him out but so helpful and kind! Couldn't have had a better experience! Thank you!

Hi Jaylon has done an excellent job with finding us furniture for 3 rooms in our home.

Another successful, enjoyable experience! Jaylon was knowledgeable, helpful, kind, and we never felt rushed or pressured to go one way or another. He did a great job answering our questions and had insightful questions for us about our needs that ultimately helped us make the right decision for our purchase. If you need furniture of ANY kind go see Jaylon, Eric, and the whole awesome team in Albemarle! Tell them Niki and Ed sent you. You won’t be disappointed!!!

Jamjam was amazing! Such a great shopping amazing.

Good service, got what I wanted!

Great customer service!

Great purchasing experience. Jon Zito was awesome.

Ashley Home Store, you guys done something right by hiring Jon Zito. This man was excellent. He has such a warm personality.. and fun and funny. I had to take my 3 kids in with me.. He kept them entertained the whole time. He showed me everything in the store that pertained to anything I had in my mind. He was so very patient (rarity these days). This man was just as nice as could be. People like him are the kind of people I want to be around and definitely the kind of person I want to buy something from. You made my day Sir with your kindness.

Jamisha is awesome! Her personality is beautiful for Customer service!

Walked into one of my favorite store in Albemarle, NC, just to look around and was approached by a friendly face name Jaylon he was so professional and knowledgeable he asked if it was something particular I was looking for and told me about the different areas of the store of where to look pertaining to what I would be looking for. I ended up giving my daughter my old couch the same day because she had just moved and needless to say I ended up getting approved for something I wasn’t even trying to purchase at the time but God is good I’m walking away with a new leather recliner couch set. Thank you God and Jaylon for being such a blessing.

Jon is best boi. 😌 He was very helpful with figuring out what sets I wanted to get within my budget. I ended up getting more than I thought I could! 🤌✨✨✨✨✨

Got everything I was looking for and then some thanks to Jon. Best customer service ever in my opinion.

Nug (Gun spelled backwards) was an awesome salesman. Very personable and approachable. His knowledge of the product we were looking for was outstanding and we’re so excited to do business with him in the future.

Jaylon thank you for helping us get what we wanted 😁

Nug was extremely helpful in buying our couch and so was Jay. Very friendly and professional people!

You know having a salesperson care about your needs and wants is special in itself. A lot of times when you go to these places the salespeople try and sell you anything and they are not interested in what you want. But Ashley Home Store is not like that. Every time we go there they always take very good care of us. You will not be disappointed. Special thanks to Eric who helped us with everything. Mrs. Bivens

I had a great time the staff are so friendly! Jamisha was my consultant she’s wonderful! Ask for her!!!

Jamisha was very helpful in navigating the floor! Haven’t purchased yet, but I will be back in to buy! I had the best customer experience the entire time is always so friendly!

Jaylon was awesome. Very helpful, informative and easy to communicate with concerning my purchase. He was patient and kind and answered all my questions.!!

Did a great job showing us the furniture and helping us pick what we needed

Jaylon was extremely knowledgeable and very helpful in purchasing our new couch.

I ordered a sectional and recliner on line, after it was delivered, I did not like the left side chaise. It did not fit well in the living room. I returned it for the right side chaise. Since I ordered the first one online, I could not do an even swap. I had to return it and buy a new one. Eric Hill did a great job in helping me get the best price for the replacement sectional. I highly recommend the Albemarle, NC store.

Excellent customer service!!!! Thank you!!!

Such a great environment!!

I had a exceptionally amazing experience today, visiting various local furniture stores looking for the perfect living room furniture designed for me. I decided to browse around in Ashley’s home store in Albemarle NC. I could not have been anymore pleased with my purchase that I absolutely love and adore, not only was my purchase truly perfect for ME; but I had the best sales lady that seemed very busy as the the store had a good many customers. She made her way to greet me at the door with a beautiful smile and asked me if she could help me out with what I I was looking for, I told her I was looking for a living room set and she began telling me from front to the back of the store and the sales that were taken place. The sales lady’s was Jamisha, she went above and beyond to make me happy and to make sure I was nothing more than satisfied with the purchase and the price, she made sure I was able to receive the price discounts and the manager was extremely passionate even though I changed my mind about 4 different times they never stopped helping me and treating me like I was the only customer in the store. While I was still finishing up my paperwork I had the time to meet about 3 other employees that were very knowledgeable about the store and all were as kind and helpful to one another. I will make it my point to refer this store and the sales person and tell my awesome experience to my friends and family. Thank you so much for all your help and kindness Jamisha and Eric. You guys were amazing.😇

Nugs was a nice guy and easy to work with. He explained everything to me and I am quite satisfied.

Jon is excellent!!! Came in on his day off!

Was good

Jamisha Owens was absolutely amazing in helping me find a desk for my home office! She was very positive and was able to get me in and out in less than an hour! Thanks Jamisha keep spreading your sunshine ☀️

Jamisha was WONDERFUL!! She was very knowledgeable and answered all of our questions on several different types of furniture. We look forward to working with her again!

My experience with Jaylen was awesome!!! He really knows his stuff when it comes to the knowledge of the merchandise within the store- Jaylen is and was very patient with me (being that I can be undecided sometimes)-not to mention he was very personable and made me feel welcome verses some sales associates are not people oriented etc… Jaylen definitely exceeded my expectations and the best part of my experience was the interaction with Jaylen and how customer friendly he waalo with his professionalism. I appreciate the experience and definitely recommend Jaylen to my friends etc… Thanks again Jaylen!!!!!!

Omg! Nug and Eric were just great. Helped me find exactly what I needed at the price I wanted to pay. If you need furniture, I would highly recommend going to this Ashley Homestore and talking to these guys! You won't leave disappointed!

I would recommend Nug! He really helped us find the perfect mattress. Highly recommend

Nug!!! Best Nicest guy! Helped and my lover find the perfect mattress for our future home! Great guy! Go see him, ask for NUG!

jaylon and nugget was the best and they helped a lot! they were very funny and helpful. also didn’t rush us out! very pleased

Jon Zito did a fantastic job!!!

We just furnished our new living room. We walked in and was greeted by Jaylon. He was very professional and helped us out. Hes very nice and very helpful!

Jaylon waa a very knowledgeable young man on everything that he showed us. No pressure sales.i would highly recommend Ashley's furniture and anyone of sales staff especially jaylon fisher on any furniture needs. Thanks for all your help. Pat and Quinton Harris

Our sales staff was awesome—very helpful and knowledgeable. Eric (Nug) answered our questions and was helpful with our purchase.

Jaylon was awesome! He didn’t pressure us but was very helpful! We would definitely return!

Eric Larson helped us find a couch and it was the best experience my husband and I have had in a furniture store! We went to several different stores and definitely had the best experience here! Remembered our names and was there when we needed him, but also gave us time and space to look! Perfect experience.

This was my first time buying new furniture and Jaylon was so patient and helpful! He knew exactly the couch I needed to withstand 4 dogs and a baby on the way. He was very knowledgeable about the different fabrics and was not pushing me to buy the most expensive or anything at all for that matter! He took the time to listen to what I was looking for. He and the manager made the process super easy and stress free! Would recommend this Ashley store and Jaylon to anyone in the market for new furniture!

Nug did it fantastic job showing me around but then giving me space to make my decision. The whole staff was professional and extremely easy to work with. Would highly recommend them for your future furniture needs!

Pushy sales people and over priced press board furniture

So helpful and patient. These guys helped me put rooms together and entertained my kids while I shopped.

We had a geat sales experience left with a love seat and a couch

My boyfriend and I went looking for a new living room suit tonight. Nug went over and beyond our expectations and found us the perfect couch and loveseat. Nug was very knowledgeable about all products in the store! Highly recommend Ashley furniture in Albemarle! Also, Jaylon was very nice as well!

We went there today had a great salesman named Mike great service will definitely go back again.

Well educated courteous staff . Clean orderly store. Reasonable pricing. Overall good experience!

Love the hospitality and family environment! Worked with me price matched. Will be back

Excellent service

We went today to purchase a bedroom set for our daughter, and may I just say the customer service in this store is 10/10! Jaylon Fisher assisted us and was so kind, patience and knowledgeable when it came to all of our questions on their products! He did everything in his power to help us and guide us in the right direction. Jaylon deserves a raise or promotion for his hard work!

I cannot say enough about Eric “Nug” Hill, his customer service was amazing, he was patient and kind to my family and work with GM- Eric Larson, ( best GM) to make sure we got what we wanted! We left more than happy!

Eric Hill and Jaylon Fisher were so helpful, courteous, and professional. They were great through the whole process.

Purchase a table set today. Eric the guy that help me was very nice and help me in making my decision. I’m a satisfied customer

Loved the store and the employees. Got exactly what we wanted.

We were pleasantly surprised at the quantity of furniture in the store. There’s a style for everyone. Jaylon was very knowledgeable, helpful and not to mention patient while we decided which sofa we wanted. We will definitely purchase furniture from here again!

Went to the Albemarle NC location and the entire staff was awesome. They were so helpful and and patient with us during the wall in to the final sale.

Excellent customer service!

Great guys very I e and helpful. Will definitely use these guys again

The staff are very friendly and are in turn with their customers needs and wants. They try to make your buying experience an excellent one, and do what it takes to get you what you need.

Great first time visit! Jon the Sales Mgr. went over and above to make sure we were completely satisfied with our purchase, as well as the entire shopping experience.

Friendly, made shopping easy. Knowledgeable and helpful with making decisions.

Great experience. Very attentive and friendly staff! Thank you Amber, Jaylen and Eric. They helped me find what I needed at a great price with some Memorial day deals!

Eric the manager of the store was wonderful to work with when issues came up and we needed to exchange our furniture more than once. I will be happy to do business with this store going forward and cannot express how gracious and patient Eric has been in resolving my issues! Very satisfied with my new recliners delivered this morning and really appreciate doing business with professionals .

Jon was a great help. His knowledge of each brand coupled with his ability to really listen to our needs helped us pick out furniture that will look great, last and be comfortable.

Update on review. Sectional coushins were horrible and did not allow for sitting comfort at only 18 months old. Warranty was of no use, as the offered no solutions or replacements. We were just about ready to take sectional to the dump, because the coushins were so uncomfortable. All filled with feathers vs seating foam that provides support and comfort. Thank goodness found local upholstery man and he replaced the 6 coushin inserts with 5 inch seating foam and saved our costly investment in oversized sectional, that should have lasted longer than 18 months. It cost us another $695, but I guess better than buying another couch . I will not be an Ashely customer ever again. Great service and competitive price on exact sectional we wanted.

Store manager is awesome...will shop there and visit there again...nice lay out as well. It's a must see place

Jonathan is awesome!! Very helpful and sweet!

Another fabulous trip to Ashley! We have been visiting Eric, the general manager for years and years now. He was off today but Jaylon and Melissa took amazing care of us! We’ll never buy furniture from anywhere else!

I went in with no expectations, however Jaylon went above and beyond to find me the absolute perfect mattress for my bad back. He was very genuine and knowledgeable. I encourage everyone to go see Jaylon, and let him help you also!

Jalen was very professional and patient to deal with he helped us find just what we were looking for

Great experience

The white women supervisor is very rude!! As a black women all the sales representatives were nice to me except her .. highly advise not going there if she is there!! She tore up the our quote directly in our face and had a mean demeanor as soon as we step into the back to check our payment options. Not only that she made irritated facial expressions towards us when talking to each other.

We had a wonderful experience! Our sales person was very helpful and knowledgeable about the furniture we were interested in! Amazing Ashley Furniture Team! Will definitely go back for future purchases!

The staff at the Albemarle store have been so helpful as we are buying furniture to prepare our new home. The Ashley Homestore has so many beautiful options for living room furniture and the Albemarle team was so patient with us as we made our decision. Management made sure to check in with us to make sure our needs were being met and they even helped entertain my very bored daughter while we discussed options. When we finally decided on our perfect sofa, sales associate Mike made sure we knew all about it and presented pricing and options for protection and financing in a way that was easy to read and understand. Overall, we had a wonderful experience and we will definitely return to Ashley for future purchases.

This place is absolutely phenomenal. So much to choose from in the show room. It’s clean, organized, and the employees are great. I spoke with Bradley over the phone before coming in. I already knew what I wanted I just wanted to put my eyes on it. I went in (with my two kids might I add). He figured the numbers and got me in & out in no time. Was super sweet to my kiddos & patient with me when I thought I may want to change my mind. If you’re looking for a good place to buy furniture go see him at the Albemarle store.

Everyone was so welcoming and kind! Can’t wait for my new couch!!

MAN I HAD THE BEST VISIT WITH ASHELY FURNITURE IN ALBEMARLE GO CHECK THEM OUT GREAT DISCOUNTS AND AWESOME SERVICE ALEXYS IS THE MOST AWESOME SALES PERSON SHE WAS ATTENTIVE TO MY NEEDS AND WILLING TO WORK WITH MY PRICE RANGE JUST AWESOME!!!!!

Had a pleasant experience with Alexys my HFC provided me the VIP treatment please come out to she her today

Just bought a mattress from Amber and she was great and easy to work with. The GM Eric was also very nice and helpful. Will definitely be back for all our furniture needs

Can't praise this place enough! Went in and was met with one of the warmest welcomes I've had from a business. I highly recommend you check them out, and ask for Jonathan Z. Super knowledgeable about his products and won't steer you wrong. Jon helped me find the perfect chair for me, as I'm a big man and need a quality product that won't break down. I'm happy to say that he was able to direct me to the perfect chair which I absolutely love! Super funny, super knowledgeable, and he took great care in helping me feel comfortable. Check this place out, you won't go wrong.

The sales associate Jaylon was so helpful and courteous in the Albemarle store. Was able to find the bedspread I wanted and was a joy to work with. Will definitely be back to the store thank you!!

Thank you to Amber and John for helping my husband and I out with our furniture purchase. Friendly, outgoing and super helpful. We are relocating from Pennsylvania and I wanted to thank you for going the extra mile and giving us a warm welcome to NC

Great experience with the Team in Albemarle, NC! Amber and John ask for them!

Ask for Micheal at Ashley’s Furniture, I walked in looking for furniture to furnish my new home, and Micheal instantly greeted me with great customer service. I was very much pleased, Micheal made sure I had what I needed before I left. Micheal really made my experience at Ashley’s Furniture a great one.

Great experience thanks to Micheal. I will be back with friends and family!!

I have recently moved and I need new furniture. However, I wasn’t sure of what I wanted in terms of styles and what I could afford. I found the sales representative very warm, welcoming and friendly. I decided to purchase my furniture at Ashley’s based on the wonderful customer service and attentiveness of the sales rep. that helped me. It was Michael Morgan. I just wanted to thank him and I will be telling my friends to come to this store too.

Highly recommend!! Great people, prices, delivery, and of course furniture! ⭐️⭐️⭐️⭐️⭐️!!

Buying sofas and chairs may be ok but not a good experience with buying a bed. Was told it would be within 90 days that I would receive. Haven't had a personal update within that time so I called. Was told I could get a partial delivery because it was ready except for pieces on the frame. I denied because I have 2 kids and 2 dogs and don't want the mattress messed up so they said they understood and I should have it in 2 more weeks. No update so I called again. Now I was waiting on more pieces because they gave what was available to another customer because I wouldn't take a partial delivery....I paid for the furniture and should have received it when I was told or keep the furniture for my order instead of now keep waiting because I wouldn't take a partial delivery because I have to commit to being off of work for 2 days for 2 different deliveries when they can't even commit to a day to be done or time during the day to be delivered. I was told they would give me a free metal frame this last time I called until the rest of the furniture was finished in an estimated 3 to 4 more weeks. I paid for the furniture and was fine with waiting the 3 more weeks until I was told I'd have to wait longer and they gave the bed to another customer because I wouldn't accept a partial and was told they would call me back then pretty much called me a liar because I never got the call or voice-mail they said they left.

Great Service!! Friendly and helpful

Love Ashley furniture! They have beautiful and durable pieces. They will match prices. They are very knowledgeable and professional. I worked with Jon with my new bat stools, he was very fun!

Ask for Jaylen and the Ashley furniture in Albemarle. He was great to work with and the process was so smooth and easy.

Great staff, great deals. Mike was awesome helping us out.

Eric and John provided great customer service. Will come to this location with any future purchases.

My husband and I recently purchased living room furniture. And let me tell you, we received some of the best customer service we have ever gotten from Amber and John. They went above and beyond to help us. Will definitely be repeat customers. 10/10 recommend!

Great buying experience, very nice and high quality furniture!

Received a cracked table upon delivery and they are absolutely no help

Tonia is one of the most amazing sales reps ever. She made me extremely comfortable, showed me multiple pieces of furniture…very nice and awesome at her job! I’ll definitely be coming back!

Ask for tonia! She didn’t pressure me to buy and made me feel great about my purchase. She made it easier than I thought shopping for my mattress could be. Definitely plan on returning!!

If you are looking for any furniture for your home you need to stop by Ashley Furniture in Albemarle and see Tonia!! I went in there last weekend to just see what all they had and she hooked me up with an AMAZING deal on a sectional and kitchen table! I will never go anywhere else for my furniture from now on!! 10/10 WOULD DEFINITELY RECOMMEND!

Exceptional experience! Tonia was our salesperson. Very knowledgeable. Very friendly. We bought a living room set and a King bed and could not be happier with them!

First of all the customer service is amazing everyone is very friendly. Mrs. Tonia was simply amazing and she found us the best deal possible she truly takes the time to understand the customer. So if you go I’d highly recommend you shop with her. Experience was a 10/10 thank you so much we are extremely pleased .

Tonia is awesome.kind very lovely to do business with!!!

Tonia is phenomenal! Her customer service and attention to detail is top notch. I wish every furniture shopping experience was as smooth and enjoyable as this one. Tonia really made our day!

asked for Tonia. She was so wonderful. Great personality. She help me with everything that I needed help with. I enjoyed experience of her showing me the furniture they were selling, and I got what I wanted. I will definitely come back again. Thank you so much Tonia

I just want to compliment Tonia Dennis for giving my husband and I a great shopping experience at Ashley Home Store in Albemarle NC. Tonia is a super customer service rep! She was very professional, friendly and very helpful. She went over and above to provide us with great customer service and gave us helpful advice in choosing the perfect tv stand for our home. Keep up the great work Tonia and thanks so much for your time😊

Excellent help assisting me in what I was actually looking for…very grateful for helping with my financial situation, worked with my budget and made it work! Very pleased!

We have had phenomenal experiences with Ashley furniture! The GM at the Albemarle store, Eric, is exceptional, as were all the staff we spoke with this weekend. We will probably never buy from anyone/anywhere else! If you are in need of any furniture, go see Eric (and tell him I sent you!)!!

Very nice showroom. Jaylon was a good salesman. He was very pleasant and not pushy. All of the staff and managers are good people. We found what we wanted and Jaylon worked a good deal for us.

They have excellent customer services and beautiful furniture

Eric made me do this... I'm just kidding, butI told him I was going to put that in my review... Came by here with the wife today to pick out a new coffee table. Came by 3 weeks ago to pick out new bedroom furniture. Eric, the general manager helped us the first time. And Nug, yes that's his name...gun spelled backwards... was the kind the gentleman that helped us today. The customer service was excellent! The delivery was on time and painless! The in-store prices are sometimes a little bit higher, but they've always matched the Ashley website when we ask and when we bought our bedroom furniture, they even had a special that beat the deal we found online! Full disclosure, I came here a couple years ago with an expectation of being able to walk in the store, purchase my product, and leave with it in my truck. I left a one-star review, and apparently the moment I walked in two or three years later, they knew me by name lol. I feel like there's probably a poster in the back office with my face on it! Stores today aren't like that anymore. Between shipping delays, manufacturer delays, and just changes to the supply chain in general, this is the new experience. It's a home store, not a retail outlet. Come in, check out living room suits, bedroom suits, dining room ensembles, mix and match the one you want, and they'll deliver it for you, install it, and haul away the trash. As long as you can accept that and don't need it that day, it's a great experience. The people were fantastic. The service was great. In fact it was great enough, we came back again two weeks later. And it's likely I'll be back here again within a month. I really want that new recliner! Just have to convince the wife that she needs it in her life!

Ask for Tonia! My experience with Tonia D. at Ashely -- Albemarle was a dream. *Of course*, I knew my purchase would be delayed due to manufacturing delays but if it wasn't for Tonia I would have lost my cool in waiting. She made the long wait for our Tanavi sectional bearable by keeping us in the loop constantly -- even if they're weren't any updates to give she would simply let us know that -- shipment, delivery, etc. She let me email her once monthly and never showed if she was annoyed with my persistent "any update?" inquiries. Whenever I chatted with her on the phone I felt like I was talking to a girlfriend and she always kept it real with me! Thank you Tonia!