Ashley Store Albemarle, NC
Walked in and was quickly greeted by the staff and I told them what I was looking for and they showed me all the different pieces and was super friendly and helpful. Great buying experience
Great experience from Nug, quick and reliable
Great sales experience. Sales rep was very kind and hrlpful.
Top notch
Very helpful and got what we needed at a good price
Nug hooked us up with an amazing bed frame and mattress!! He was very friendly knowledgeable and helpful during the process of purchasing new furniture for our bedroom! Can’t wait for it to arrive!
Courteous professional friendly easy to work with are just a few ways to describe our salesman NUG we are very pleased!!!
John's very nice and help me my Aunt a lot I told him the next time that I'm in there that I will be glad to look him up when I decided to get some new furniture I am very pleased it hasn't been delivered yet has of me typing this but I will let y'all know how to service was on the delivery too and I hope to talk to you soon and thank you again for so much all helping us that day
Jaylon was wonderful showing us all the furniture and working with us to get our order completed. He is very professional and I highly recommend him if you are in the market for furniture!
Eric made me do this... I'm just kidding, butI told him I was going to put that in my review... Came by here with the wife today to pick out a new coffee table. Came by 3 weeks ago to pick out new bedroom furniture. Eric, the general manager helped us the first time. And Nug, yes that's his name...gun spelled backwards... was the kind the gentleman that helped us today. The customer service was excellent! The delivery was on time and painless! The in-store prices are sometimes a little bit higher, but they've always matched the Ashley website when we ask and when we bought our bedroom furniture, they even had a special that beat the deal we found online! Full disclosure, I came here a couple years ago with an expectation of being able to walk in the store, purchase my product, and leave with it in my truck. I left a one-star review, and apparently the moment I walked in two or three years later, they knew me by name lol. I feel like there's probably a poster in the back office with my face on it! Stores today aren't like that anymore. Between shipping delays, manufacturer delays, and just changes to the supply chain in general, this is the new experience. It's a home store, not a retail outlet. Come in, check out living room suits, bedroom suits, dining room ensembles, mix and match the one you want, and they'll deliver it for you, install it, and haul away the trash. As long as you can accept that and don't need it that day, it's a great experience. The people were fantastic. The service was great. In fact it was great enough, we came back again two weeks later. And it's likely I'll be back here again within a month. I really want that new recliner! Just have to convince the wife that she needs it in her life!