Ashley Store Arden, NC

TJ was extremely helpful & a joy to work with! Wonderful experience purchasing our new couch. This was our second time purchasing from this Ashley furniture location & we have no complaints. Very quick & easy to get financing as well.

Had a great experience at the Ashley furniture in Arden. Erica was so helpful, patient, and informative.

Erica c was awesome great customer service and nice staff. Happy with our purchase

Erica & Steve at the Arden Ashley store were awesome. They really know their stuff. Many thanks.

TJ hooked me right up. No persuading and made sure I had all possible discounts available and even tear, rip, damage, et cetera, to boot! Thanks TJ, I was in and out today!

I have shopped for over a decade at Ashley's Furniture on Tunnel Rd. Every 3 years or so I need a mattress or table or something & have been fortunate that the young man who has assisted me every time is the one who assists me. His name is Robbie and you're lucky if you get him. I don't typically ask for breaks on price or anything and yet by the time he's prepared the invoice he has added built-in benefits that I had no idea existed as an option and which reduce my overall cost. He's a keeper. I think more of the company knowing that they are smart enough to keep a young man like that in their employee. Well done.

Walking in and not being hassled sold us first! Then when we found what we were looking for and having our questions answered directly without a run around, that sealed the deal. We highly recommend Steve and this location!

Andy was wonderful and attentive to all our needs making our shopping experience so easy and enjoyable. Thank you!

Had a wonderful experience today. Customer service was wonderful and helpful with everything I needed.

We came for a dresser and found just what we wanted! Thank you Erik for your help and professionalism!

Erica is a fantastic sales representative. I had a very pleasant shopping experience.

We had a great experience at Ashley Furniture! Sarah was amazing—she helped us every step of the way and was very informative about all of the items and supplies we purchased. Chris was also incredibly helpful and made sure we stayed within the price range we needed. Both of them were professional, friendly, and made the whole process smooth and stress-free. Highly recommend this location and their team!

We had a perfectly good experience thanks to Sarah Jarvis! She welcomed us and invited us to take our time and browse. Throughout our time at Ashley, she assisted us with kindness, respect, and made the process of purchasing our new sofa a very pleasant and efficient one! We are grateful for her!

We had a wonderful experience at Ashley Furniture in Asheville, North Carolina. The entire process of furnishing our home was smooth and enjoyable, thanks especially to TJ. He was incredibly kind, courteous, and professional. TJ gave us plenty of space to shop and really look at our options, checking in just enough to make sure we were finding what we wanted without ever making us feel pressured. We truly appreciated that we never felt pushed into buying anything that wasn’t right for us. That kind of service is rare and so refreshing. We’re very happy with our experience and would absolutely recommend Ashley Furniture Asheville—and especially TJ—to anyone looking for great furniture and even better customer service.

TJ helped us out and got us a nice deal for our new sofa, thanks again y'all!

Just bought a sofa at Ashley’s Home Furniture. Joe was the best salesperson I’ve ever dealt with. Very friendly and knowledgeable with no pressure. If you are looking to buy a great piece of furniture stop by Ashley’s and definitely ask for Joe. He’s the best!!

Very pleased with purchase. Sales lady was awesome.

Went in looking for a couch, we found the same couch at several other stores for much cheaper. We asked about price matching and they said they would however the final amount was not much less at all. The couch we were looking at was $999 and they had a 20% sale going in store, we found it elsewhere for $670. They offered $850. Went home and did the chat with an associate on their website who easily price matched the couch much lower than $670. Definitely check prices elsewhere and price match through their website!

Erica was wonderful helping us find furniture for my dad's assisted living apartment. I highly recommend Ashley furniture and Erica in particular.

Erica was awesome!!! She went above and beyond to assist us with our selections and explained everything in full detail. We really appreciated her assistance and I would recommend asking for her by name!

Steve was very helpful with helping us select everything we needed and ensuring we had everything correct. Great experience.

Stopped in on the way to visit my husbands Grandmother to see if they had a lift recliner for her. The selection was great and Sarah Jarvis helped us with our selections. She made the process quick and easy and got us on our way to Grandmas! We will be back thank you! Everyone was extremely nice and helpful.

Sarah Jenkins was excellent to work with , and gave us a great deal!

We went in to shop for new recliners. Sarah Jarvis was very helpful and knowledgeable about our needs. She explained all we needed to know and we found just what was needed. Thanks

I needed to replace a bed rail that had split during a move. I tried to order it online and couldn't do that. I went into the store and received help from the nicest man! I ordered the replacement on a Monday and it is to be delivered within a week. Thank you, Joe, for making this an easy experience!

Looking for a mattress and TJ was extremely helpful. He was very knowledgeable, pleasant AND patient with all of our questions!

They did a great job and gave me a good deal. I’ll be back for sure

Robbie, was great help! Managed to get us what we wanted and was very helpful. Definitely recommend shopping with him! Thank you again!!!

Robbie was amazing and willing to help me find a difficult piece of furniture I was looking for .

Had a wonderful time with Erica. Very friendly and personal. Found the perfect mattress with her expert advice. Definitely recommend to check out there line of mattress

Low pressure and very helpful!

Came in and was greeted kindly. TJ was our sales person and he was informative, knew about the fabrics, the transaction was smooth and easy. Delivery turnaround time is quick. Go see the team and TJ at Ashley because they make you feel like you’re part of the family.

TJ was amazing ! So glad he helped me and I love the furniture I found! Tj was so informative and really has lots if knowledge. He answered all my questions and there was no pressure to buy! I will come see him again !

Great experience with salesman Joe. Always helps make the process smooth with personable and attentive assistance.

TJ from Ashely’s on Airport Rd. was very friendly, helpful, and knowledgeable in helping my husband and I with picking our living room furniture . Thank you again

We had Sarah as our sales woman and she was absolutely Perfect! She was well informed and did her job with ease while also making us feel right at home and confident with our selection. Her personality is ultimately a big reason we bought here, although they did price match a lesser competitor as well 😂 10/10 would shop again.

Erica was extremely helpful and supportive in my living room set purchase!

I had just gotten off work so I had plenty of time to browse and think and my sales Consultant was Sarah Jarvis. She had a very good eye for colors and when I would pick something out, she would help me see it in the room. I was very pleased and when I left, I was very excited.

Erica and TJ are awesome!!!

Erica was awesome and made our shopping experience super easy, super fun and she was extremely knowledgeable

Had a great experience shopping with Erick

Excelente servicio por parte de Erik muy buen servicio agradezco su tiempo y su amabilidad muchas gracias bendiciones les deseo felices fiestas y muchas bendiciones 🙏🫶🙏

Erica was very helpful and friendly.

Fast and helpful service. Easy shopping

Joe was very friendly and helpful. Knows his products well and courteous to my elderly mother.

We stopped by to take a look at couches and found one we loved! Erik helped us out on finding a couch best suited for dogs which we greatly appreciated! Great experience overall!

Wonderful to work with Sarah on our purchase, very knowledgeable and helpful with our choice. Thank you for all of your help.

Unfortunately we decided to cancel our order after discovering that the associated paperwork included terms and conditions that were fairly standard, but not disclosed to us during the purchase. The sales representative signed the paperwork where I should have. My fault as well for not catching it until getting home. I don’t like doing business that way.

We dealt with a salesman named TJ. First person we saw was TJ and he did not pressure us. We looked around and when our mind was made up he was there to help. We came back a few days later and added to our order. We will use him again as a salesman. He had very good knowledge about the furniture we were looking at. Great salesman. Super friendly, We highly recommend him.

Steve and others in Ashley were very knowledgeable and kind. I appreciate the Service.

I had nothing but trouble with placing the order vis the website. I called the store and the sales associate went the extra mile and completed the sale. He was great!!

We had a great buying experience. Joe was very knowledgeable and helpful in finding something that worked for us.

Erica made buying the sleeper sofa easy. She was kinda and helped us find what we were looking for!

Great Experience

As a millennial that never thought i could buy nice new furniture because the economy sucks.. this was such an easy, stress free experience. TJ was terrific! He was patient, insightful, and all around very helpful. Not to mention super personable and kind the entire time! No one ever told me how hard it is to buy a couch by the way.. So, if you’re new at it, i recommend going to see TJ. Thanks so much for everything!

We purchased a sectional with very odd dimensions. TJ was so helpful.

Joe was very helpful. Got exactly what I wanted

My experience today at Ashley's was a 10... Erik D. was the greatest salesman and was very knowledgeable on assisting me with my sectional purchase. I am looking forward to my purchase delivery. Thank you Ashley's and most of Erik.

Erica great job

Saturday afternoon I walked into Ashley‘s furniture , I was able to find a lovely living room set in a good price The customer service was good ,the manager DJ was able help me with delivery and diamond care protection for the furniture.

We ran around this entire store looking at mattresses! She got us the best price on a great bed!

Sarah was great to work with. Highly recommend.

Sarah Jarvis was an excellent service professional and a joy to work with Easygoing and jovial She gave us an excellent price and was willing to work within our price range

A great chair st a good price. Eric was very helpful!9

Erik was great to deal with made it very easy and explained everything very well and was a pleasure to deal with

Great experience really helpful, attended by TJ. Really enjoyable experience made things a whole lot easier. Definitely be coming back!

Tj was so helpful. Extremely nice.

Great easy experience

Found us exactly what we were looking for.

Robbie was great to work with!

Sarah Jarvis is amazing! Purchased from her twice and love that she can help me layer color, fabrics and texture to creat an amazing room. Love the styles available at Ashley’s for an affordable price.

Very good

We had a great buying experience with TJ at Ashley Furniture in Arden! Can’t wait to enjoy our new couch.

Had a great experience connecting with TJ in the process of buying a couch from Ashley’s. He helped make the experience memorable.

Erik was helpful

They were polite an helped us out fast answered all questions, made shopping there a great experience!! Will buy from them again

Erik was super helpful. Quick and easy experience

She's awesome!!! No pressure, but extremely knowledgeable and helpful. Doesn't follow you around. High energy. Great experience.

Everybody is always friendly here, we worked with Steve and he was great!

Excellent care and service

Very nice staff.

They are so helpful! Love the enthusiasm and energy, they lead me to the right decision and made me feel confident in my choice.

Robby was awesome and very patient with all my furniture needs! He was great at helping me find exactly what I needed!

Joe Nuckolls was amazing and a pleasure to work with. I highly recommend!

Sarah did amazing job helping us. Very knowledgeable about certain heights of chairs for our island.

TJ was great! Patient with us and very friendly, despite not being big spender.And he was really good at paying attention to making sure my Mother was comfortable while we completed our purchase.

We had a wonderful experience going in. Tj had went about and beyond to helped us with purchasing a new couch. We appreciated not feeling pressured to buy anything,while also having reassurance from him answer everything.

Steve and Chris were very helpful in finding the right piece.

We had a great experience today at Ashley furniture!!! Erik was extremely helpful and made the process very smooth for us!

Great experience! The store is well organized and clean. Robbie was informative yet not pushy. He was great to work with.

Sarah was very helpful in showing us many options.

Robert was very helpful and the furniture was better than other stores we looked at.

Excellent service from Sarah

I received an excellent experience at the Arden, Nc location. The individuals are really kind, helpful, and love giving their customers the best experience!!! I would definitely recommend this place to other's as well as friends and family who are looking for Furniture for their home.

Very good experience

Great experience! Very friendly staff.

They were polite and very helpful.

Very friendly and knowledgeable sales person (Eagle's fan)

Steve was great. He was very patient with my indecision. He told me about all the ways to receive discounts. And, we found thing we weren't finding at other stores.

Good sales people...especially Robbie...excellent products & good sales!!! Happy and Blessed 😊😊😊

Erica had extensive knowledge of the inventory and amazing patience.

Steve did great! Gave us our space, was ready when we made a decision, in and out within an hour including purchase and all!

Erica was fantastic! She was knowledgeable and did everything to get us the best deal!

We visited 7 furniture stores looking for a loveseat. Started at Ashley's and ended with Ashley's. They had the best variety, non-pressure sales staff and best prices. Chris did an excellent job leading us to the perfect loveseat. Chris knows his stuff.

Erik made buying my first couch so easy!

Excellent service and fun experience.

they was really nice, and really help us out alot

Robbie was fantastic. Very knowledgeable, would highly recommend asking for him when you visit the store.

Erik was a great in helping me get what I needed, thank you!

Tj great! Service great!

Eric Demaaijer was a wonderful salesman. He was no pressure, able to answer all my questions and apply some wonderful discounts. I highly recommend him and Ashley.

Great customer service. Furniture we have received has great designs and well made. Delivery super easy. We get compliments from friends and family. Pricing is very good too. Highly recommend

There was an older gentleman by the name of Steve. As soon as we walked in the door he welcomed us very kindly. Every piece of furniture we were interested in, he had extreme knowledge of. He not only helped us every step of the way but he made us laugh more than a few times as well, and that’s hard to do when spending money.

Eric listened to my specific needs and went above and beyond to help me select the best sofa for my space!

The team at Ashley's Furniture was friendly, professional and didn't pressure us like a lot of sales people. We had a pleasant experience from sales to coordinating the delivery as well as the delivery itself! The furniture was delivered within days!

We had a great shopping experience! Erica Kade was a great sales person. She helped us find just what we were looking for by listening to us and also giving us space to shop and browse without feeling pressured.

Joe was very knowledgeable and helpful finding the right couch for us.

Very eager to help. Super nice people.

super helpful and friendly!

HAD A WONDERFUL EXPERIENCE WITH ERICA. Very helpful and not at all pushy

Erica did a great job. Super friendly and professional.

The details of the sofa were explained so accurately. They gave us a good discount, also are very flexible with the date and address of delivery. Erik was very polite and humble gentleman. Definitely recommend buying furniture here!

The service was really good and staff was helpful.

Erik was great to work with and very knowledgeable. Not pushy at all and very helpful.

Simple and Easy Shopping Experience

If you walk in this store see if TJ is working. He was beyond nice and helpful in helping us understand the material of our future sofa. He was not pushy and gave us space to find the style we wanted not what he wanted to sell. Love his attitude and ability to assist not sell. Thank you TJ. Raise up the balloons for a great soul. Thank you.

Sales person Sara was great. She took a few minutes of discussion with us to determine our personality . Then proceeded to show us what we ask for. She was informative, positive approach, but NOT pushy .

Sarah was so kind & helpful. Really appreciate her patience as we made our decision.

Great customer service and large selection of products.

We had the best experience with Sarah! She really listened, gave us plenty of room to browse on our own and was always nearby to answer questions. Everything was reasonably priced and the buying experience was very transparent. Highly recommend

TJ helped us pick out a new sectional sleeper. No pressure sales. Very kind and calm demeanor. We feel like we got a great price and fast delivery! Thank you for your help, TJ!

Sarah was amazing to work with. She was very personable and made our decisions easier.

I don’t need any thank you note,to fill it a appreciation from my purchase, I would like to have an option of getting delivered to my house or pick up from the store, I truly want to save money,instead paying 80$ for delivery my matrass. But not knowing that until last second.

Everyone was so helpful!

Good person

Eric was amazing!! Very understanding and patient. Worked with me and my budget. Would totally buy from him and recommend him to anyone going to Ashley!

We had a great experience at Ashely’s. We walked and the salesperson, Steve, took us straight to the mattresses and we were able to make a decision and bought our mattress. It was quick and easy! Delivery just a few days later. Perfect! Highly recommend!

Got we wanted ans associate, Sarah, was very helpful

Erica was great. She helped my mom find exactly what she wanted. And her manager, Chris, was great working with us on pricing.

Customer service was great and greeted immediately. Process went smoothly.

Eric demaaijer es muy amable

Joe was a pleasure to work with! And Very Caring! Thank you

Great experience

Excellent friendly service by Robby M. Personable, knowledgeable and over the top helpful to find us what we wanted.

We had a great experience at Ashley Furniture! Steve was incredibly patient and helpful — even when we changed our minds and cancelled our first order after finding another set of chairs we liked better. He made the whole process easy and stress-free. Chris also went above and beyond when we purchased our final set, helping us get a great price and making sure everything went smoothly. Excellent customer service all around! We’ll definitely be back to buy more furniture in the future.

We’ve worked with Joe several times, he is always professional & helpful. Never have felt pressured at all. We love Ashley Furniture!

Great quick service to select a new couch. Very helpful to work remotely on a call to review inventory from my phone app. Order was very quick process and scheduled timely for delivery. Thanks

Great customer service from Erica and the rest of staff, got a good price on a bed and two lamps.

Erik was awesome he explained everything very well in Spanish and English!

Erik is fantastic and super easy to work with. Lots of selection and great prices.

Erica was great!! Super knowledgeable and helpful. She found the perfect couch for us.

T.J. Was very polite and very knowledgeable! He was professional and he got me in out of the store quickly! Great experience!!!

Had very nice experience at this furniture store. Joe was a great, very knowledgeable, answered all our questions and helped us to make the right pick.

Joe was fantastic! Very honest and helpful!! Very easy experience!

TJ was awesome. Very professional.

Sarah was extremely helpful and knowledgeable in helping us choose just the right sofa. Highly recommend!

JT and Heather were fantastic and very helpful. JT explained everything so we could understand the difference in mattresses. He was very honest and helped us get the best one for us. Heather was very helpful in getting our paperwork corrected. We will definitely do more shopping here. JT and Heather are a great asset for this store.

Very amazing service, very helpful, friendly and kind. 1000% recommend!! Beautiful furniture as well.

Dan was very helpful and we found exactly what we needed! Easy!

Great furniture shopping experience! Awesome service and painless process

Eric was a great help to us purchase the right piece of furniture.

Excellent. Found exactly what I looking for. Reasonable price and terms. TJ was a lot of fun to work with... Give that guy a raise. I think the $600 delivery & setup is a bit excessive for a location 3 miles away.

Excellent customer service! We had Steve and TJ and both were fantastic. Large showroom with a lot of options to look at. Very pleased with what we got for the price. Delivery time was less than 2 weeks. Definitely recommend.

We were very pleased with our visit to this location. Erica was very helpful! She provided a lot of insight and advice. She was extremely patient with us and allowed us to take our time to make the right decision for us. Highly recommend!

Erica was so great and knowledgeable she knew all the bells and whistles with the matress we bought. She made us feel very comfortable and good about our purchase. We will recommend her to friends and family.

From the time I walked in, everyone was welcoming. I was there to find a bed and mattress for my new home. I worked with Erik and he was great! He was very knowledgeable and helpful to find the perfect thing that fit our needs.

Went to Ashley to get a couch, we were looking for something extra specific, we did not find what we were looking for but got a good compromise couch. Robbie was very helpful and patient as we walked him around asking lots of questions.

We found exactly what we wanted and had excellent help.

First time here awesome people great help and wonderful furniture

Had a wonderful experience and Sarah was top tier in assisting us in finding exactly what I needed and wanted!

The salesperson, Sarah was very helpful, insightful, and patient as made our decision. She was great with my children as well!

We had a great experience at this store. TJ was very kind and helpful.

Awesome service. Erik was Very helpful and went above and beyond to make sure I got what I needed.

Sarah Jarvis was amazing to work with. She didn’t “hound” us while we discussed our purchase. Made it easy peasy!!! Happy day!

Eric is the g.o.a.t but every time I see him it costs me $$$$$$

Very helpful and professional

Smooth process Erik D. was very professional and knowledgeable. No pressure just an easy process. Encourage everyone to come see Erik.

TJ was the best salesman, he was friendly, knowledgeable, and very fun. TJ made the experience a wonderful one.

Sara was great she took care of all my furniture needs she was very thorough

My experience with Ashley’s Furniture was a refreshing experience after shopping several weeks at the local furniture stores and online. Ms. S Jarvis’s warm greeting from the time I entered the store made me feel like one of them. She toured me to all the Bedroom choices showing the differences in how they were made and letting me choose the style that fitted what I was looking for.. She took her time and answered all my questions. She showed me the difference in drawers and how they opened and closed and the style they were made from. After reviewing all of them I knew exactly what I wanted. She worked with me on the price and ended up selling me the King Size bedroom suite with a King Size purple mattress. Ms. Jarvis made it easy for me to make a decision. I left happy and satisfied I made the perfect choice. It was definitely a 5 star experience with Sarah and the rest of the staff who help assist me. Thank you - H. Yarborough and T. Lyda

Ashley furniture on airport rd had helpful, patient employees that made sure we were presented with all our options of recliners. We bought a very nice recliner here from Robbie who was funny, personable and knew how to address our needs. Highly recommend!

Tj is awesome! Very helpful and not at all pushy. Very knowledgeable and caring.

Dave in the Asheville store was a great rep too work with. He heard what we were looking for and showed us just what we wanted. He was knowledgeable and offered us just what we wanted. He didn't try to over sell us. A pleasure to work with.

TJ was extremely friendly and very helpful in making sure our purchase went smoothly!

Joe was very kind and patient while helping me with my new furniture purchase!

Sarah was great! She didn’t try to follow me or interrupt my train of thought, i was on a mission. Price is CV right getting some new goodies!

We visited Ashley furniture store in Arden NC and was greeted by Erica. We were there to buy a couch and coffee table. Erica was very helpful, knowledgeable and professional. We found the couch and coffee table that we needed. Then we decided to look at mattresses. That was an awesome experience. She had us lay on two different mattresses and explained the details of how they work it was a temperpedic. Well needless to say we also bought the mattress. Thank you Erica for helping us. Your are a great person and very knowledgeable. Thank you again. My dog Joker loves his new couch.

David Jager is a great salesman 💚

Eric was awesome

Great store and customer service! Erica was amazing with helping my parents with their furniture purchase!

Beautiful showroom. Erik, the salesman we dealt with was wonderful. Very knowledgeable and not pushy. Will be shopping here again.

Great people — really helped us out on finding the right couch, getting the price right which is the biggest thing! Positive review from a few 30 something’s looking for their first nice couch!

Great communication and explanations.

Erik D. Was the best! He was patient and had all the information! Definitely ask for him.

Erica Did an excellent job and way beyond exceeded expectations.. She was also very entertaining, patient and sweet would highly recommend people using her as their sales woman :).

Super nice staff and lovely store!

The store had a large selection of couches, love seats and chase lounges, available in various / custom combinations. Robby was very knowledgeable and helpful and was able to give us an additional discount. I definitely would recommend the ASHLEY store in Arden.

Erica did an outstanding job with us on our purchase of barstools and a new mattress for my 90 year old mother. Can’t wait to see if it improves her sleep! Thank you, Erica!

Terrific experience with everyone in the store. Highly recommend!

Very attentive and great shopping experience! Deals are better in the store!

Sarah provided excellent, professional service. Thank you.

I had an amazing experience with Ashley Furniture. Erica was absolutely wonderful and did her best to help us find a bed within our price range. Erica listened to what type of mattress we wanted and was very informative about what they had to offer. We will definitely be back in the future for a new couch!

Mrs. Heather & the other team members at this location are very knowledge, friendly & helpful!!!!

Erika was super nice and helpful. We were able to find exactly what we wanted and got it ordered same day.

Erica helped not only my family but quite a few others as well all while staying the most professional and productive helping get us the best deal on our furniture

Make sure to ask for rob 10/10 would recommend

Erica was super knowledgable and helpful beyond anything i would have expected

Joe Nuckolls was so easy to work with. He was not pushy and was very helpful. Would definitely go through him the next time we buy furniture.

Erica was wonderful! We went in for a recliner for my dad with some specifications and she found us several options from several price points with zero pressure! Absolutely recommend Ashely furniture and Erica

Joe was very friendly, helpful, and not pushy at all. The store had a lot of selections on the floor to see in person. Great Ashley store!

Thanks Erik great help!

Great customer service! They helped me find the mattress I needed.

Erik is genuinely kind and helpful to us in getting our furniture with best refinancing that suits to us.

Wonderful experience! TJ gave us our space to shop but was near by and available to answer all questions. We found exactly what we wanted!

Heather was a big help and so nice. I found great deals here!

Thanks to Erica, our shopping experience was perfect!

Great Customer service!

TJ helped me today finding a love seat this evening. He was so kind and helpful! I would highly recommend Ashely but more so getting help from TJ… thank you

Erica was easy to work with and the pricing was really good.

Joe was great! Very quick and easy process!

Was greeted warmly by Sarah Jarvis who asked me what I was interested in and asked just enough questions to know my need and preferences. She helped me obtain best offers without my having to haggle- a very dignified approach. Personal, authentic, and kind.

Sarah was friendly, very helpful and professional. Enjoyed working with her today.

Sara is awesome!! Great deal.

Our salesperson, Joe, was fantastic. Great store, beautiful furniture and an excellent experience. Highly recommend.

TJ was awesome to work with. He was very personable and friendly. We will be back.

David was so helpful and efficient. Great customer service. Easy transaction.

Eric DeM. As a fabulous low pressure helpful salesman!

Super helpful staff!

Erica was very helpful and let me take my time in choosing my furniture. I have bought several items from Ashley through the years and so far I have always been pleased.

Excellent service

Lots of great options! If you’re looking for beautiful furniture and great customer service, I highly recommend Ashley Furniture. We’ll definitely be coming back!

Great store . Good quality furniture and nice people there

Great customer service

Sarah was great! Very helpful and friendly. Great company offering discount for donation to give local kids in need with a mattress. We love this store!

Dave is great!

TJ did a really great job helping me. Great shopping experience.

Found the perfect nightstands thanks to help from Eric! Always very friendly and helpful service

Erik was absolutely awesome. He was super helpful, without hovering at all and…he got us a great deal. This is why I keep buying from Ashley Furniture.

Eric was awesome very professional and knowledgeable. He answered all our questions and was very helpful in our purchase. We will definitely be returning and sharing our experiences with family and friends.

Erica was very helpful!

Robbie was a huge help, made sure I got exactly what I wanted/needed, was homest and upfront with pricing, and took his time while doing it. Will definitely come back.

Great service very informative!

We’re return customers to Ashley Furniture in Arden. Our experience has been excellent without exception. In both instances we were greeted by sales staff who were provided a quick overview of their sales floor and offered further assistance or the freedom to walk around with no pressure. When it came time to answer questions our salesman, Joe Nuckolls, was ready to field any and all questions, break out a tape measure, do whatever we needed to arrive at the right answer, But at no time did we feel any pressure to buy. It was a comfortable environment for us to assess what we wanted and fit the right pieces to our needs. I thoroughly recommend this store and our sales guy, Joe.

Excellent customer service at Ashley Store on Airport Road. Highly recommend Joe Nuckolls he was so easy and patient during the entire purchase process.

Erica helped us find exactly what we needed in a recliner. Great job!

Erica was so helpful and sweet!

The seller who helped us, Joe was very kind and helpful. Would definitely come back. 😃

Polite and well informed on the product

Erica was wonderful and very helpful during our purchase!

Great customer service, super fast delivery. The staff are very friendly and knowledgeable. Highly recommend!

TJ was so patient and went to great lengths to accommodate us!

Really enjoyed the visit and purchasing process. My salesman was Robert Mintz. He was helpful and knowledgeable and not a bit pushy. Thanks Robert! Love the selection and quality of Ashley Furniture.

Joe Nickolas was great to deal with talked about the fabric on couch and recliner. Helped with opening an account. He was very professional and helpful.

Erica was fantastic! Thanks for dealing with all the back and forth and not being able to make up our minds!

TJ(Salesman) was very attentive, very professional and friendly...

Staff was very helpful Eric helped me order a new lift chair for my wife , set delivery and all thank you Eric

Sarah was terrific! Just the right amount of checking in. So helpful getting the setup just the way we wanted. Sarah was just great to work with!!

Stopped in for a new bedroom set for my guest room. TJ helped me decide on a set and new mattress. Very friendly and good service!

This place was amazing! Robbie took the best care of us! He was professional, courteous, friendly, and efficient. We now have our dream couch and furniture for our new home! Thank you

Worked with Eric, excellent to work with through the end. Beautiful store!!

Great service

Steve is great!

Chris Morrell was great. Great service, really enjoyed my time here.

Robbie was informative, patient and very professional in assisting me in buying all my furniture. He knows the store products well.

Our salesperson, Erik, greeted us at the door and when we told him we were looking for a dining room set, he told us about features like adjusting the legs on chairs and types of fabric on seats. He pointed out areas of the store where we could find dining room sets and then didn’t hover, but let us explore. However, he was readily available for questions and told us about any available discounts. He provided a detailed price quote and information on delivery. Overall, a pleasant and successful shopping experience.

Erica was very patient and helpful throughout our decision-making process. She was open-minded and went through every detail with care.

Joe was awesome! He was very patient and very friendly!

Erica was super helpful and nice to us. We had a great experience.

Eric was great at helping my mom who is blind find the chair that fit her best. We really enjoyed our in and out assistance!

Love coming to Ashley Furniture! We are always treated so well and find the perfect pieces of furniture. The staff is friendly and patient. Sarah was so amazing with my husband and me. She was able to find the perfect living room set for our vastly different furniture preferences. Thank you Ashley Furniture and staff!!

Dave was exceptional and will be coming to see him again. Great guy

Sarah was awesome with knowledge of product and listening to our specific wants and needs. Will be back for more purchases soon! Thanks!

We were shopping for a sofa and loveseat and stopped into Ashley furniture in Arden. We were immediately greeted with a smile and hello from Robbie! He was so professional, knowledgeable, and made sure he knew exactly the type of furniture we were looking for! He took time to show us around to all the different options of sofa/loveseats on the floor..and answer any questions we had. We ended up purchasing a beautiful set and can’t wait to enjoy it in our home. Robbie made our experience at Ashley’s a very positive one and we will definitely ask for him next time we are shopping for furniture! He’s the best!! Barry & Mary Detwiler

We had a great experience, and TJ was really helpful!

Erica was the best…. The Labor Day deals were amazing and very easy..

Sara was a wonderful help and very informative! Very friendly and not pushy at all!

Dave was amazing! Strongly reccomend asking for his help if you're looking to get a new couch or really anything from the store. My last couch from ashley furniture was phenomenal and Im really excited about our new one. Thanks for all your help Dave! You were wonderful.

Dave helped us get out dream couch. Thank you for wonderful service and deals.

We had a wonderful salesman here at the Ashley store, Erik. Erik listed to what we were looking for in a mattress and gave us several options that were available.

Eric was fantastic. Very helpful. Appreciate the additional discount sealed the deal!

DJ was very helpful and knowledgeable

TJ was great to work with. He was great to work with and went above and beyond.

Erica was the bomb!!

Sarah was awesome! Was very happy with her knowledge

Very good service. Erica was super helpful and patient with us!

Excellent service, had exactly what we were looking for

Great experience working with Erica!! Thank you for your non pushy help with the purchase for our furniture!!

Erik was very helpful and took time to sit down and do two different quotes for me and followed up the next day. He worked with me to help get a good deal.

Great experience and Erik was very helpful right from the moment I walked in the door and the guy who finished the process of everything because he had multiple customers was great too. I was able to get a great deal on my new bedset and I can’t wait to receive it!

It was a good experience with all the store staff they gave me a good discount on everything I bought.

DJ was very patient and helpful while selecting a Sofa for our home!

Robbie was excellent to work with and got us the deal we needed.

I love Sarah, she's great and she knows her furniture and colors!! She's the very best and will be very productive in the future, God bless!!

Friendly, helpful, and no-pressure service. Very appreciated!

Great service and a wonderful experience all around!! TJ, it was a pleasure!!

TJ was an awesome salesman. Very accommodating and helpful. Great experience.

Sarah helped us with our furniture she was very friendly and helpful. See her for your furniture needs. Everyone there is friendly and helpful. But Sarah is the best she makes you feel like you have known her forever. And she really knows alot about furniture and mattresses. She has bern on the business a long time I trust her advise.

TJ was great to work with, loved getting my new living room furniture from him.

Had a great experience with Erik. Quality furniture and quality service.

Robbie was great and efficient

Great experience from start to finish!

Erik was super helpful!

Erica was great she was very helpful an got us everything we wanted an needed with ease fast an efficient ill be going back again an i recommend anyone else to go to awesome team great store awesome people Just bought more from ashleys from Sarah an she is amazing one of the best buying experiences I have ever had what an amazing person an human being she really made everything amazing awesome experience

Erik was wonderful to work with, 10/10 experience!

I worked with Dave today. I came in in my work clothes and he was super friendly and helpful. He didn’t judge me and helped me find exactly what I was looking for and allowed me to try it out for awhile to make sure I loved it and then helped me get financing and everything. I highly recommend.

Love them! They were very helpful! Ask for Joe, he was awesome!

Perfect service.

We bought a beautiful leather sofa and love seat and adorable little side table. We had wonderful knowledgeable help from Sarah Jarvis.

Sarah was so helpful and knowledgeable of the products. We will shop at Ashley again

Joe was super helpful on my first time in

Joe was awesome. Would send my friends to see him!!

Sara was genuine and happy to attack our needs on fitting the right furniture for our or my wife’s ideas. Purchase made. Will be back

Joe was great!! Extremely helpful, professional, and friendly. 5 ⭐ customer service! We love the couches that we bought. Beautiful product at a reasonable price.

Dave and Heather were so very helpful. Great store

Great service from TJ!

Dave was wonderful. Helped us get the perfect mattress. Tempurpedic is amazing.

My sales person was Joe Nuckolls. He was very helpful he took his time with me and was patient on my decision.

Erik was great with showing us several recliners. Would highly recommend.

This was a great experience. Chris answered all our questions.

Went shopping for a sectional couch was impressed by the selections available in store, additionally I would like to add how amazing Erica assisted us and making sure we were getting taken care of will be shopping here again

Bought a mattress from Joe and he was great in helping us in the process Definitely recommend using him and shopping here!!!

Had a great experience with Joe. Very patient , very helpful,amazing personality. The whole team at the airport Arden store.from the time I walked in until finding a couch the team was great and made sure I knew everything about the couch. Great team. U guys have to stop in and say hello

Joe was great! Very knowledgeable and helped out with no pressure. Highly recommend talking to Joe!

Joe was very helpful and friendly

Heather was very helpful. Patient with our children. Allowed us to change plans several times and never got bored. Thanks!

Amazing store with high quality of the furnitures! People very well trained!

Amazing!!!! I Recommend

Erik Demaaijer excellent sales man not pushy

TJ was great! He helped us match furniture to fit the room size and the colors we were looking for. He was efficient and patient with us during the process. Would recommend.

Sarah was quick efficient and helped us get a great deal. She kept our budget in mind while finding us our new loveseat. Thank you too Chris!

Very helpful Erik very nice

I needed to purchase a lift recliner for my 99 year old father in Hendersonville. I am in California. I called Ashley for help. TJ answered the phone in the Ashley store. What happened next is incredible. TJ found the perfect chair for my dad. He set up an appointment for my dad to be driven to the store to meet him and try out the chair. My dad loved the chair. Then TJ personally delivered that chair to my dad the next day instead of waiting for it to be delivered normally eleven days later. We are thrilled by the extraordinary care and service we received from TJ and Ashley! Not to mention that the chair was on sale, saving us hundreds of dollars. I don’t normally write reviews like this. But TJ’s attention to our family was spectacular!

Thank you Erica for my new dining table and new bedding set! Was such a pleasure to work with!! Also scored a great deal.

Great service. Awesome price matching. Really helpful. Highly recommend

It was a great day with Erica!! She’s was a ray of sunshine since it was a gloomy day! She is definitely a keeper!!

Erik at the Asheville store was fantastic! He was helpful and responsive! We purchased items and waiting on our delivery.

Sarah Jarvis was so helpful and made the buying process quick and easy. Recommend her to anyone!

Erik did a great job with being patient and helpful.

We went shopping for a couch on a rainy Saturday evening. We were met by a friendly sales associate Sarah Jarvis who greeted us and allowed us to look around with no pressure which was nice. After a little looking she could sense that we needed help and was quick to ask if she could help. And boy did she help us! She was so incredible! She was very thorough and educated and knew how to operate the reclining furniture that we were looking at. She knew about the fabrics and explained everything about each piece of furniture we looked at as though she made it herself. She made us feel at ease. Her rapport and relational attitude was very thorough and respectful from beginning to end. We left there feeling joyful and satisfied with our experience. I would definitely recommend this place with her as its representative to anyone looking to buy furniture.

Erica was patient, knowledgeable, and calm as I navigated the world of bedroom sets!

Erik was so helpful at Ashley Furniture Store! Smooth and easy process for our new lake house furniture.

TJ was the best, super friendly, very helpful. Let us look around at our leisure, and when it came time to decide he was very knowledgeable of the products. Will definitely return!

Thank to Eric for your help

Sarah was great to work with. Very knowledgeable.

TJ was very helpful and professional helping us select a living room set. We were just window shopping but ended up purchasing a great sofa and love seat with a fantastic sale this weekend.

Erica helped us pick out the perfect mattress and couch! She was able to work out a quick delivery and was very knowledgeable and so nice to work with! We will be back to work with her again!

The sales people were very helpful and polite and friendly.

We have shopped at Ashley for years. I love the furniture but I hate feeling like I’m going to a used car lot when I get there. You can’t just walk around and look at furniture without being “attacked” that’s why I try to do shopping online if possible.

Very polite and informative

Robbie made the entire experience of buying a couch for our new home extremely pleasant. Couldn’t have asked for a better experience. We told him what we were looking for, he showed us all our options while pointing out things to consider and look out for. Great service and experience all around!!!

Working with TJ and the Arden store was a pleasure. TJ was so patient , informative and kind. We never felt pressured to buy , TJ really wanted what was Best for us!

Joe is awesome!! 😍

TJ was awesome! He was so helpful and worked quickly, which was invaluable with a little one in the car with dad. We are never disappointed when we shop at Ashley!

Erica was super helpful and knowledgeable about the furniture I was looking for. She could not have made furniture shopping any easier!! As a first time furniture buyer I appreciated the questions she asked and suggestions she offered.

Tj is a amazing employee that helped me tremendously. He went above and beyond for me and my faimly

I went in, and I knew what I wanted, but I needed some help, and DJ worked with me during the entire process. He was very knowledgeable about the product and how to get it shipped to my house. He even helped me look up my Ashley credit card for the purchase. We engaged in friendly conversation the entire time, as well. It was just an all-around pleasant experience.

Joe was fantastic! Very knowledgeable and informative. I told him my budget and he worked with me to keep it within said budget.

Robert was polite, professional, and personable. He knew my wife and I were not set on buying today but as conversation went on, we eventually got there. Best furniture buying experience ever!

Great service and prices! Go see them!

Erica Kade was amazing!! Thank you! Very friendly and helpful!

Great experience!

Excellent service. Joe was very knowledgeable and helpful. Great salesman

Robbie was very helpful and made the experience pleasant.

Great experience, Joe was a lot of help!! Awesome staff!!

Erica was wonderful to work with. We never felt pressured and she was very patient when we took a while to decide on the color and particular couch. We would definitely come back to see her for any furniture needs!

Erika was just the right amount of everything we needed in a sales person! Timely, not pushy, informative but not a know it all, friendly but not fake! She knew the products and identified what we were looking for in a recliner. We like her style in sales, thank you Ashley furniture!

Erik was wonderful to work with. Informative, and made the whole experience worth every dime! Thank you, Erik and Ashley furniture!

Erica was very helpful and patient working with me. She was excellent at her job.

Robbie is awesome and so helpful. I love my new furniture

Robbie was very helpful without any high pressure.

We love this store! Ashely was extremely helpful in helping us find our new living room furniture. We are very appreciative of her.

Sarah was such a big help and made our experience amazing. She made us feel like family and found the solution for all our challenges. Definitely will be back!

Erica was awesome in helping us find what we wanted.

Dave was very helpful and got us set up! Very grateful that the process was easy and straightforward!

Worked with Joe, great service and very easy to talk to and helped out a lot.

Robbie did an awesome job of helping us find what we needed in a record amount of time!!

They were very professional and very kind. I recommend them.

Mostly satisfied. TJ was great; he found every discount possible for me. Erica was pretty knowledgeable to be new. It was a little upsetting that she told my granddaughter to spill the dyed water on the sofa (their demonstration strategy) and then got agitated that it ran down in the cracks. A couple of other things I didn’t like was having to pay for shipping yet you don’t get the option to pick it up yourself, and delivery of the mattress will be a month before the base to the mattress will be delivered.

TJ was amazing and helped me pick out my bedroom furniture. I have a hard time making decisions but he was very helpful asking pertinent questions and made the decision process very easy.

We have been shopping around and found exactly what we wanted at Ashley furniture. Sarah was absolutely delightful and very knowledgeable.

Best part of my experience was Joe Nukkols, sales rep!! We roamed the store and then decided on what we wanted. Joe came into picture with all his knowledge and expertise, along with a very pleasant personality, not an over pushy salesman. He gave us the best deal he could for high quality furniture! Wonderful experience!!

TJ and Robert were both very friendly, helpful and professional in providing information and evaluating options and delivery, etc. Charlie

Robbie was very friendly and helpful, and not pushy at all. He was incredibly professional!

Robbie was great!

Great customer service. Awesome sales, things on clearance .you need to check it out

We went in looking for a new couch and we found the perfect one! Robbie was a great help and the buying process was very smooth.

We went to Ashley's to look for a new couch. Erica was very helpful and very knowledgeable. We found a couch, ottoman and coffee table. Then we decided to look at mattresses. She had us lay on a couple temperpedic mattresses and explained every detail about them. Needless to say we bought one. We are excited to have everything delivered. Thank you again ERICA.

Worked with Erica in Arden, NC. She was great.

Robbie did an outstanding job helping us. He was kind considerate and very attentive. Awesome service.

It is such a pleasure to be greeted at the door by a smiling face and a good sense of humor. TJ is a smart young man and a real comedian. He helped us so much with the purchase of our living room furniture. TJ, if your job in sales doesn't work out ( which you're really good at by the way ), check. out the comedy circuit. Thank you RG & PG

Great experience at AFH with Sarah. She made the process of buying a sectional sofa easy and quick! She was very informative and gave us time to try out each sofa and compare measurements. Great experience overall!

Sarah was top of the line Sales Associate. She was very knowledgeable in this field.Had a great personality didn’t push herself on us buying anything. Before coming to Ashley’s Furniture we went to another furniture store didn’t have a good experience. We bought our furniture from Ashley’s Furniture Sales Associate Sarah

Robby was great! Very nice store and staff.

Customer service was awesome and I would recommend them.

Fantastic service!! They were able to work with our budget and help us get the couch we wanted! TJ and all the staff were amazing to work with!! We will definitely be shopping with them again!

We had an amazing experience today getting our outdoor furniture.

Great experience! Helpful salesperson who was knowledgeable, friendly, and explained things in detail.

Joe was very helpful in my furniture selection and processing my order!!

Joe was super helpful and patient while my very picky boyfriend was trying to make up his mind. Great selection, very happy with our purchase!

We had a great experience at Ashley. Eric was great. We bought furniture and art work from him. A+!

Loved my experience! Very helpful! I had a great staff Erik helping but also giving us space to browse.

Sarah was great. She was helpful throughout the whole process and made us feel like family.

Erik was very helpful and informative while giving me the space to browse and consider all options. Overall excellent customer service

Robbie was very patient with us and did a great job. I’m helping us figure out what we needed would recommend him 100%.

Can't say enough. Always very cordial, willing to help and save you money. We have spent quite a few dollars at this store, off and on for the last year. Customer service is A1. One of my orders was short one screw for a bed and the store manager and I disassembled a floor model. She was great and went the extra mile. We have used Erik (with a 'K') as our salesperson. Great guy. I recommend Erik as you cannot go wrong.

Joe was very helpful in helping find the perfect recliner loveseat.

My experience with Ashley was strictly by phone. I knew what I wanted and TJ was the associate I spoke with. He handled everything very professionally and was very pleasant and helpful. I hope when I receive my furniture I will be equally pleased. Thanks TJ for your help.

A very enjoyable experience! Pleasant, helpful and knowledgeable!

My experience at this store was easy and comfortable. No pressure while shopping. My salesman Joe Nuckolls was very helpful and great to deal with. My.purchase was a great value and delivery within 2 weeks.

Sarah was awesome. Knowledgeable, quick and found savings.

We have purchased a couple items from this store, and our salesman Erik provided excellent service each time!

We had another great experience at Ashley this weekend! Eric was fabulous and so patient and helpful. His 11 years in the business really provided a seamless experience for us from start to finish. Thank you Eric!!!

I had a great experience with Joe N who was knowledgeable and very helpful. I have ordered a lovely table and chairs.

Erik was great and very helpful!

I did not get the sofa I wanted. My credit application was rejected because my information was incorrect in their system. The salesperson wanted to up-charge everything until I was in massive debt. She kept saying it would cost more if I did not get everything at one time, despite the fact that I said I had a budget. It was an awful experience. They texted me later and I asked for a less expensive couch and was told I would not like it as well. So there you go. Terrible. BTW their delivery fee is 200 dollars to get your furniture on a day that is horribly inconvenient. I ordered online at Ashley home and my new couch is being delivered 7/12 when I can be home without missing work. 99 dollar white glove delivery. Avoid these predatory stores.

Sarah was the best. I emailed her a list of furniture I was interested in, we flew in, and finished our selections and got it all done in one afternoon. Thank you Sarah!

Joe is the best! Super helpful and patient! We dealt with him 5 years ago for a dining table 3 years ago for an upstairs couch and today for a new living room couch and are always pleased!

Associate was very knowledgeable and friendly. Enjoyed the experience.

Sarah did a great job’

Best customer service I’ve ever had 100% recommend 😊

Easy to deal with and out the door! Will definitely buy from them again!

Sarah was very attentive and a furniture expert and she helped me picked the perfect living room suite for me 5 stars

Erika was very helpful, professional and friendly! She went above and beyond to help us make the right decision and NEVER pushy!

Erica and Robbie at Ashley Furniture were great and super helpful!

Great friendly service from Erica!

The team at Ashley’s has been wonderful - we worked with TJ and Robbie to furnish our home and they both went above and beyond to help us find everything we need!

My wife and I had another great experience at this Ashley store in Arden, NC. We had the pleasure of working with Erik D and he was excellent to work with in every way possible. Knew the products well and was patient with us for all the questions we had. We will continue to buy furniture from this Ashley location as the experience and service is always top notch! Thank you Erik D for yet another great furniture shopping experience!

We visited Ashley over Memorial Day weekend looking to purchase a loveseat and recliner. We were greeted by TJ upon entering the showroom. He guided us to what we were looking for, answered our questions, and gave us space and time to make our choices. He took us through the sale and set up delivery in a professional and efficient manner. TJ has a great personality and excellent product knowledge. He made the whole process enjoyable. This is our second visit to and second purchase from this Ashley store. We highly recommend them and will be back!

Robbie was so helpful and not pushy at all.

Sarah Jarvis is the best!

Bought a sofa today. I am so pleased with the service we got from Robert (Robbie) Mintz! He was so patient and extremely helpful. I was very indecisive as to which style and material I wanted. Robbie was so kind and helped with big smile. Every business needs a Robbie. Thank you again Robbie! You are awesome! 🤗 Well we got home and realized the sofa we chose was too big for our space. Called next day and talked to Robbie. As before he was so very helpful and let us change the sofa for one that would work for us. By the time we got to the store, Robbie had found one for us that would work and we loved it. I would recommend Ashley Furniture in Arden. NC. They are very knowledgeable and are extremely helpful in making sure you are happy with your purchase. Thank you Again Robbie.

Great service

Quick and knowledgeable TJ, well done.

Smooth and effective. Was in and out in less than 30 minutes!

When you go into this location, ask for TJ. He’s the best!!

Sarah is really nice she was helpful

We had the pleasure of working with Sara at Ashley Furniture, and the experience was nothing short of fantastic! From the moment we walked in, she greeted us with warmth and professionalism, making us feel valued and heard. Her knowledge of the furniture selections was impressive—she took the time to understand our needs and helped us find the perfect pieces without any pressure. Sara’s patience, expertise, and keen eye for design made the shopping process enjoyable and stress-free. She went above and beyond to ensure we had all the details needed to make an informed decision, and her genuine enthusiasm for helping customers truly sets her apart. If you're looking for someone who is friendly, knowledgeable, and dedicated to excellent service, Sara is the one to ask for! Thank you, Sara, for making our furniture-buying experience such a pleasure! We’ll definitely be returning to Ashley Furniture for future needs.

My husband and I went into the store and was met by our salesman Joe Nuckolls, who was amazing !!!! He ask if he could help and what we were looking for. He pointed us in the direction we needed and allowed us to wander thru the store and get him when we had questions. He is the most likeable person we've ever met. He was so kind in answering any questions. And in general was such a pleasure to work with. He was not the pressuring person like the one we had delt with at that other store. He was very attentive as to what we needed and gave honest answers to our needs. I would highly suggest if you need something for you home to go in and ask for Joe. The best salesman we've ever had the pleasure to work with. We are waiting on our new furniture to arrive and cannot wait to start enjoying it.

★☆☆☆☆ Do Not Buy If You Have Back Issues — Disappointing Mattress + Useless 10-Year Warranty I’m a normal-sized person who bought an Ashley Furniture “Chime” mattress with a 10-year warranty — but after just 4 years, it sagged badly and needed replacing. When I tried to use the warranty, they told me it was void because I’d moved just two hours away. Ashley stores operate in small regional groups, so the store near me couldn’t help. The manager offered a “discount” basically equal to the sale price — but only if I bought from the original store. Bottom line: if you move, Ashley’s warranty is worthless. Customer service made sure to point out the fine print on the last page of the contract stating that if the furniture is moved the warranty is void and stated “rules are rules.” I hope this review is as helpful as they were.

Excellent customer service. I was very pleased with the entire process. Great Job!

Erica was very personable. She was very helpful.

Erik was helpful and professional. Good experience.

Joe was great! Loved his experience!

Every one was awesome n very helpful

Robbie and tj were amazing at helping us find a great couch !

Great experience!

Erik great

Erica was amazing to work with. We walked in and gave her a little bit of detail about what we were looking for and she helped us find what we needed and helped for our budget. We will definitely be back for with any further furniture purchases we may need:)

Erica at Ashley is wonderful. The store has a wonderful show room.

We had a good experience - no pushy sales, and found what we were looking for. Joe was very helpful when we had questions, and in assisting us in getting a good deal. We've purchased from this Ashley furniture in the past, as well as other locations (different state) and we recommend Ashley Furniture.

My experience was great! 😃 Robbie was patient as my daughter tried out every piece of furniture in your store! I ordered a love seat, couch and entertainment center, then changed my mind & he was calm, cool, & changed the order with no problem.

Erik did a phenomenal job helping me find the perfect mattress/adjustable base. I highly recommend the service!

TJ took great care of us. The purchase process was very easy and zero pressure.

Joe was so nice and helpful! Thank you to Joe!!

Excellent customer service. TJ is a wonderful salesman.

T.J. was very helpful

Eric was very helpful and knowledgeable

The experience has been amazing! Sarah was patient and very experienced. Made our furniture buying process smooth and easy!

We had Sarah help us and she was great! Answered all our questions and helped pick our very first couch (:

Sara was the sweetest lady, very helpful and informative.

Hello, Sarah was a fantastic saleswoman she has positive energy and she helped us find a new sofa, recliner, and chair Thank you very much

Tj did an amazing job! Thanks for the work!

Wonderful experience today working with Erik.

TJ was a great salesman

Bought a couch with the help of TJ, he was great and on the up and up! Highly recommend him for any of your furniture needs!

Robbie was wonderful to work with! Helped answer all our questions, helped us plan how to arrange our furniture, and made sure we ended up with a sofa that fit our life best. He wasn’t pushy and was very kind. We will work with him again!

TJ was super helpful in helping us pick out the best furniture for our home and situation.

Erica was quite thorough and tended to all of our questions with intent on making sure no stone was left unturned. Everyone at Ashely was pleasant and welcoming.

I had a positive experience at the Ashley store, largely thanks to the excellent customer service provided by TJ. He was patient and took the time to understand my needs, which was especially helpful as I am moving from Texas and feeling a bit overwhelmed. His assistance truly made a difference for me. I would definitely recommend this store to others seeking quality service.

Robbie was wonderful with helping us select furniture for so many rooms after we lost our home to hurricane Helene. He helped me when I would get overwhelmed making selections.

Erica made the whole process amazing and easy. She was able to answer every question and concern. She was able to negotiate and get to where we wanted to be as customers and let me tell you; where I was, they basically was giving it to me!!! Trust me see Erica

Great help make sure you see TJ

Joe was amazing walking us through and showing us all the furniture and explaining to us how it all works. We are super happy with our purchase and will be back for more

Joe was so helpful and fantastic!

Very professional and understanding exactly what I wanted. I’m very pleased.

Chris and Robbie were great to deal with. Very attentive to our needs, and explained everything we needed to know.

Robbie was awesome and so helpful!

Erik was awesome!! Love our new couch!

Robbie did a fantastic job of showing us around. He demonstrated knowledge of the items we were comparing without coming across as pushy. Rare these days when shopping for furniture!

A wonderful experience shopping for furniture with Robert (Robbie) Mintz! He wasn’t pushy, answered all our questions, and made the experience easy. Thank you!

Erik did a great job for us. His product knowledge is excellent and his customer service is outstanding. We will be back in the future. Ed and Nancy McGowan

Erica was great. She took extra time to show us quite a few choices. We got just what we needed.

Sarah J was extremely knowledgeable and helpful. She listened intently to our needs and helped us make a quick decision on a mattress. Yet another amazing experience at Ashley in Arden!

Eric provided outstanding assistance during our visit. He was thorough in explaining all of our options and highlighted several valuable features in the pieces we were considering. We appreciated being given the freedom to browse without feeling pressured, while still having support readily available when needed. In the end, Eric was able to offer us a very competitive quote. Ashley offers a wide selection of quality furniture along with affordable protection plans, making it a great overall experience!

Eric was so helpful and patient. Awesome service!

Sarah was awesome. Very knowledgeable about the products she helped us with. Great team!

Sarah was awesome. Took time to help us. Very knowledgeable and friendly. Great asset for Ashley Furniture!!!

Stopped in to check out their sale on 4/19. Robbie helped us out and he was very nice and very knowledgeable. No BS. We ended up getting a mattress that was on sale we love it!! I will definitely go back for the round dining room table I have my eye on and possibly a sectional, if I can get my husband to ever make a decision. 😂

Joe was so helpful! He made the buying process quick and easy!

T.J was super friendly and helpful! I would recommend him to anyone looking to buy furniture!

Great job selling

Working with Ashley was absolutely amazing. Erica made our experience so enjoyable and easy. Would recommend working with her!

Upon entry I was greeted by Ms. Erica who happened to have a big smile on her face. Little did Erica know, I had just came from Carolina Furniture Concepts, where I wasn't acknowledged by anyone except for lady who entered the store around the same time as myself. Creating an atmosphere where individuals feel welcomed but not overwhelmed when shopping is all most people are looking for nowadays. Thanks Erica for your patience & professionalism displayed today. It helped towards my decision in making a purchase. I wish you & TJ a wonderful weekend. Take care & keep up the great hospitality!

TJ was amazing and easy to deal with! No pressure sale tactics. Highly recommend!

This place is a joke. We bought a couch and had it delivered to our house. The delivery guys dropped it and broke a leg on the couch. Ashley offered a terrible refund and basically denied us any real refund. I don’t ever post reviews but the customer service here was pretty offensive. Join me in steering clear from this place.

Erik was awesome and knowledgeable!

Robbie, the sleep guy, was wonderful! He is very knowledgeable about all available mattresses. He was patient and did an excellent job matching our needs to the perfect mattress/pillows. I always dread shopping for furniture, as I do not do well being pressured. We never felt any pressure to buy something we weren't looking for. This was truly a stress-free, exciting shopping experience!

Eric was great! Love this store.

TJ was amazing! He helped us get great deals on our living room, bedroom and guest bedroom sets.

Erik was very helpful, he directed us to what we came in looking for. Let us be, then came back a few times to answer questions. Very helpful, no pressure. Would come to Ashley’s in Arden, NC again for any future furniture buys.

Robby was great listened to what we were looking for and helped us find just the right pieces for our home. I have bought furniture from Ashley’s for many years and they wear well and look great for a long time.

Staff was very helpful and knowledgeable. Quality customer service. They did real good! I dealt with TJ and it was a pleasure.

Good experience. Eric was knowledgeable and helpful. They had a good choice of furniture that fit my needs.

The patio furniture I purchased is a well-made product. The service at Ashley in purchasing provided me info in caring for it. The delivery was on time and handled well.

We recently purchased living room furniture from Ashley’s and TJ was amazing. He was so informative and helpful. He’s got the perfect personality for his job

Stopped in on a Sunday and left with a sectional. Service was excellent and my sales person, Robert Mintz, was outstanding.

Always have had great experience with Ashley Furniture. Sarah was great to share information to help us get the best deal for our budget and get something that hopefully will be a great mattress. Which are not always the easiest things to choose till you have slept on them for a while... Went for the sealy posturepesic due to the support and firmness needed. Hopefully it all works out well. Thanks Sarah

Erik was very helpful. He gave great advice but wasn't pushy! Highly recommend!!

My husband and I recently purchased furniture at the Ashley store in Arden, NC. We were immediately assisted by a salesperson, Eric D., and the service he provided was exceptional. The piece of furniture we wanted was available to view on the showroom floor, the item was high quality and it was exactly what we needed. Eric made sure we got a great price, provided us with additional important details regarding the set up in our home, and explained in detail the delivery communication and process. In addition, the store manager met with us to make sure we were receiving all the service we needed. We will definitely shop at this store in the future! Diane H.

Excellent customer service

Erica was professional, engaging, and pleasant. After our experience with a competitor the day before, (Rooms To Go), Ashley and Erica were like a breath of fresh air. She also called after our purchase was delivered, just as a follow-up. We have had Ashley furniture for the last 20 years, and we have been pleased with their quality and durability. We would recommend the Ashley furniture line, this store location, and Erica.

Erica Kade was the best!! Patient with me and excellent at her Sales job Thank you Erica I love my couch 3 piece purchase 💕

Our sales person was Sarah. After brief discussion with her about our interest and questions from her we proceeded to tour the store. She was great, answered questions and help guide us "without being pushy" . After final selection, she did a great job completing paper work and covered all the details. If delivery goes as well, this was a smooth process. Ashley store Asheville Thank you again, to her. Patr and Cliff

We needed to furnish our new mountain cabin, so we stopped into Ashley Furniture. We had the pleasure of meeting Robbie. Robbie was amazing. He had wonderful suggestions and ideas to enhance our space. And he was so patient. His professionalism was top notch. What ever concern I had, he had solutions. Can’t wait to get my delivery. Thank you Robbie. They are fortunate to have you.

Erik was a wonderful salesman. He found the specific product I was looking for and sold my wife a recliner made for her height.

Erica and the team at Ashley Furniture were very kind and helpful in the process of looking and making a choice.

It was nice

Awesome service

They are awesome

Sarah is amazing! She's very professional and helpful.

We just stumbled up on the living room furniture set that we purchased. We went in to shop (not to buy) and found a great deal on clearance. But it was the way our salesman Robby treated us that is quite memorable. We were treated with respect and he made the experience fun. He even found a way to make the extended warranty more affordable. I recommend the store on Airport Road in Arden and we highly recommend that you find Robby Mintz and let him take care of you. After five years, if we haven't made a claim on our extended warranty, we can use the full purchase price of the warranty as a store credit. Hard to believe, I know. It was a verbal statement so I will return in five years to let you know if they really honor that statement.

Upon arrival Erik greeted us and directed us to what we were looking for. He left us alone to look and then followed up with us after a bit. He was very helpful and informative. We didn't buy right away. We returned about 30 minutes later to make the purchase. Erik had left for the day. Robbie helped us and assured Erik would get the sale. Robbie did a great job in walking us through the process. I certainly recommend this location.

We went to the store looking for a small sofa and the manager showed us a number of pieces. Then my husband spotted a loveseat that was wonderful but a bit long. I ruled it out but after sleeping overnight, we wanted it. The manager wasn't in but a very knowledgeable sales guy named Erik worked to answer all my questions and write a contract that matched the manager's quote. We appreciate Erik!

Erik was fantastic! We’re very happy with our purchase. Robbie was very nice as well.

Great service from Robby I appreciate it.

I ordered a couch 2/28. The first delivery, the men delivering the couch ripped the fabric. No big deal, they took the couch back and then set up a new delivery date. Couch was brought to our house with the wrong cushion and no feet. Called Ashley, they said they would send both cushion and feet. Only feet were sent, called Ashley to ask about the cushion. They said they had to deliver the cushion because it was too large to send in the mail. My partner took off work for delivery and they texted us that they were coming and would be there in 15 min. Then we get a call saying that the appointment was cancelled with no explanation at the end of the delivery estimated arrival. At this point, I am so frustrated and would warn people to not buy at Ashley. No compensation has been offered and we still don’t have the correct couch about 2 months after ordering.

Rob made my buying experience easy. He is so friendly and really knows his stuff. It was a pleasure to work with him to get the living room I have been wanting, and the prices were really great too.

Our sales associate, Robert Mintz, was fantastic. He welcomed us, aimed us to what we were looking for and made himself available to answer our questions without being intrusive. He gave us info about how the chairs were made and we found something that matched all our needs. The selection in the store is plentiful.

I went into the store multiple times checking for what I wanted testing different chairs and sofas. sales people were always very kind and low pressure. When I decided to buy the sales person was quick and efficient. Let me know on my options, but was not pushy.

Joe made the process of buying new living room furniture enjoyable He was very knowledgeable and made the experience a lot less stressfull. With his help we walked away with the process finished and the furniture scheduled for delivery. Thanks Joe, appreciate you making the process easier!

Very kind and worked with us step by step the whole way

Had some great help finding a couch. Sarah was very helpful. Prices are as good as they can be for today, place down street was way more expensive.

Great service always makes sure I get the best deal possible, my #1 store

Great, friendly service. We’ll be back to see TJ for all of our future furniture needs.

Eric did a great job; he was informative with our questions! Thanks Eric!