Ashley Store Arden, NC

Our experience purchasing furniture and a new mattress at the Ashley Home store in Arden, NC was exceptional. We were assisted by Rob Mintz, who was very professional and took time to explain the different mattresses offered st his store. He was patient and polite and helped us choose the best mattress for our needs. Thank you, Rob, for great customer service!

We window shopped on our first visit and met with TJ. He listened to us, gave us the lay out of the store, and left us alone. We returned on 1/4/2025 and purchased 3 rooms of furniture from TJ. Ashley had what we needed, but TJ made our experience pleasant and stress free. He is matter of fact and explains everything.

Tyler was super helpful! Great selection of furniture and super cool accessories

TJ was wonderful to work with. We found the perfect sofa and he was able to make our experience so easy and fun! We would Definately come back!

Went to the Asheville store and was greeted by TJ. He was very professional and personable. He was very helpful without being overbearing. An overall very enjoyable experience!!!

Quick and easy. Eric was great

Erik was very helpful with our purchase of a sleeper sofa. He explained everything clearly and made the process easy.

Sherry was low pressure and helpful

Great customer service from erik demaaijer helped us great a great deal and was very attentive and welcoming to helping us pick out our furniture

Erick Demasijer he was amazing thank you so much for helping us with our purchase.

TJ was awesome! Friendly, knowledgeable and people oriented! Very excited about our new furniture!

Tyler Duncan helped us in the store after we had done an online search. When our online selections would not work, he asked helpful questions, and educated us on options that narrowed our search, which led to our final decisions being made. He made a quote for us, that included the sale prices, which allowed us to consider this purchase for several days before making the decision to purchase.

Absolutely loved TJ ! He was so patient and knowledgeable and just really a pleasure to have help us get this beautiful set!! If you’re looking to really enjoy buying furniture… go see TJ !

Tyler did a great job!

Everyone from start to finish was great with us. The sales team down to the financial part. I can't remember everyone's name but I think it was Robby the salesman and the black guy with the dreads helped finalize everything. They were very patient with me and made changes as I went. They were all great!!!!!! We had a huge order and we were there a long time but it was easy and fun the whole time!!

If you're looking to buy furniture, don't go anywhere else. TJ and Robbie helped me with buying a couch for my living room and I couldn't be happier. These two went above and beyond to make sure that I found the right couch for a reasonable price. If I decide to buy more furniture in the future, I'll make sure to stop by Ashley.

My husband and I want to real appreciate Erik Demaaijer for his help. He told us about all discounts , program’s options and help to make our order. Thanks a lot again .

Great customer service and great sales. Beautiful furniture!!!

Our visit to Ashley on 12/31/24 was an enjoyable time. Robby greeted us when entering the store and asked if he could help us (the usual routine). We knew exactly what we wanted. (Couch). Robby explained dimensions, fabric,construction,and options ,in a no pressure style. We walked around the store to make sure we had made the right choice,and Robby left us to discuss our options. We returned to Robby to confirm our purchase along with a dining table and chairs,which wasn't in the plan,but at a very good value. Thanks, Ed Foster

Sherry was excellent, very helpful and friendly. Great experience.

Erik Demaaijer was awesome! Was very informative and even gave us a protection plan for free on the couches! Great experience!

Joe was awesome! He answered all my questions.

Worked with TJ and had an easy purchase for the couch!

Erik was great!

Sean was great, very helpful

Tyler was great! He's friendly and was very helpful. After losing all our furniture in Helene, he was great in getting us settled into a new couch. Thanks, Tyler!

Really great service and Robbie was extremely helpful!!

Tyler was very knowledgeable and helpful when purchasing my new sectional sofa. Thanks!

Sherry was very informative and helpful. Thank you!

Good

Sherry was great and professional. She was helpful but not pushy!

Very nice and helpful, especially helping us with the steps of payment !!! Excited for my brothers twin bed to arrive!

We had a great experience with TJ! He was patient and knowledgeable, let us browse but was attentive at the same time. We appreciate his help!

Very professional and patient !

We were choosing a set of sofas for the living room and a dining table, with Eric's help we chose everything we wanted and even got a nice discount!! We are very happy with the prices and service!!

Robbie was fantastic! Helped us find exactly what we were looking for! Went above and beyond excellent customer service! we will definitely be asking for Robbie at all future visits.

Erik was great! He wasn’t pushy and very helpful!

Very good store service

Ask for Sherry! I'm not a fan of shopping for big ticket items, but Sherry made my purchase enjoyable. She was supportive, knowledgeable about the products, and even found me hidden savings. She took her time, and didn't pressure. Heather helped us be creative about how to save even more. This duo made us loyal Ashley customers. Thank you!

Tyler was great !

TJ was very helpful and very nice.

Tyler was very helpful! Love the new set, thank you!

I like The time with TJ, he does very Good Jobs

Our Salesperson Robbie was amazing. Assisted with matching all of the pieces and answered all of our questions. Thank you so much!

Erik was great and helpful, everything was seamless, highly recommend to anyone!

I just bought a dining table from Ashley furniture store and I had the best costumer service ever! As soon as I walked in to the store Joe Nuckolls was right there to guide us through the store. He was extremely helpful and very patient explaining to us about the furniture that we were looking for. I want to say thank you Joe so much for all of your help! I was very pleased with the attention and service I received from Joe Nuckolls! The entire team from Ashley furniture store is a very friendly and helpful. I highly recommend this store because they' are not only there to guide you and assist you with what you are looking for, but they treat you like family! Thank you so much Joe Nuckolls and team. Merry Christmas to all of you!

We are very pleased with our experience. All questions were were addressed as our sales person was patient and knowledgeable. He guided us to what we were looking for and made the purchase simple with all arrangements for delivery were to our satisfaction.

Never order from them. They will promise a date and cancel multiple times. But not let you cancel your order without a charge. GO ELSEWHERE!!!!

Great customer service , quick fast and easy

TJ EXCEPTIONAL. HIGHLY RECOMMEND.

Sales woman had lots of patience with an indecisive woman and was not pushy. Great experience 😎

Sherry, Heather, TJ and other staff were very helpful!! Very happy with my experience ☺️

We walked in looking for a bed and purchased 6 pieces Erik. He was super helpful and informative. Not to mention patient! We’ll return and ask for him!

Great service and experience!

Very friendly and quick to help us. In and out the the store in no time!!!! Highly recommend!!!!

We were very happy to work with TJ this afternoon. Finally found a recliner that will fit our needs. TJ was helpful in explaining the power packs and extended care warranty. I’ve always been a satisfied Ashley furniture customer.

Great costumer service! Everyone was very helpful

Finally found the perfect couch, big enough for both of us to lay down for a nap or fall asleep watching movies!!! Sean really hooked us up and was extremely helpful, worked with us for what we liked, hated and was a deal breaker until we sat on the Lerenza and knew we found our new living room. Thank you again Sean!!!! Merry Christmas!

Robbie was so helpful! Just what we needed.

Robbie was very nice helpful every step of the way, walked us through the whole process and were very helpful with getting delivery scheduled.

Robbie was so helpful!

Quick and easy!! Tyler was wonderful and explained everything. Great experience.

Erik was a fantastic salesperson. He was never pushy with us, and he was very knowledgeable about the products. Highly recommended. We are very appreciative of Erik and will gladly recommend him to our friends and family.

Erik was great. He worked with us to get us what works best for our family and household. Please be sure to ask for him if you come here for your furniture needs.

Erick and Robby did an excellent job and great service. Come and see them at Ashley’s in Arden.

Tj is Great person . He helped us alot :)

We had a great experience with TJ today! He was low pressure and so informative. Made refurnishing our home after the hurricane so painless.

We had a bed frame delivered but it was put together incorrectly by their installation team. Ashley would not let us return this for a refund even though they were obviously at fault. Will try and avoid them going forward.

T.J. was super friendly, polite, and professional. A wonderfully furniture buying experience.

Very polite, great service.

My experience in store was delightful. I was able to get all my questions answered and set up a delivery date within a reasonable timeframe.

Good service and pleasant.

Excellent experience! Thanks Eric Demaaijer!

Great experience with Erik! Fast, helpful and friendly! Highly recommend!

We worked with Tyler. He was excellent and very professional. We will definitely use him again.

Tyler was very help to decide on our son a dresser.

Tyler was really helpful with helping me get a dresser picked out

Rob was great in helping me find the perfect bed and frame! We laughed so hard as I tried bed after bed and FINALLY made a decision. I will definitely recommend my friends!

We had a great experience at Ashley Furniture. The staff (especially T.J.) were fantastic!! Highly recommend buying your furniture from Ashley!

Highly recommend. Great quality and communication. Sherry was able to help me and my wife pick out the perfect sectional for our new home and growing family

Robbie was awesome. He was patient and very helpful. Thank you Robbie.

Erik es una excellente persona, atento y conocedor de todos los productos en exhibicion asi que fue de gran ayuda en los muebles que compramos.

Great service! Knowledgeable and friendly. Tyler was so helpful and efficient. Recommended.

Very helpful. Great service and sales

Worst company ever. Ordered furniture 2 months ago still no delivery. Paid in full, avoid this business at all costs

Tyler Duncan was awesome and very helpful! He was very professional! He explained everything that was being ordered. I ordered a sectional with chaise.

Grate customer service

Tyler gave kind and straightforward advice and service. Great price on a great sectional.

The staff was very helpful

Large selection, had to look out for damaged items

We have had an amazing experience at Ashley Home Furniture. They have an incredible selection with wonderful deals. Joe has been such a joy to work with and helped us every step of the way. Highly recommend this location and Joe as your sales representative.

Tyler was awesome and very helpful. He answered my many questions even on a busy Black Friday. Always have a great experience at Ashley.

What a great experience! A great guy, and very helpful. Gave us valuable information, and was able to juggle his time with us between customers. Joe is now our "go to guy"!

TJ was wonderful. We enjoyed him very very much very helpful and joy to work with

In store staff was very friendly, and helpful. I didn’t feel rushed nor pressured.

Sales associates was amazing and very informative. Would highly recommend to see Sherry.

Great experience fast and friendly. Works with prices online vs in store.

Worked with Robbie to get a new full living room set, office and bedroom furniture for our kids. He was a pleasure to work with, wasn't pushy, and was understanding when we decided to cancel a few items until a later date. Would highly recommend him!

This location was great. Robby was very helpful. Everyone there super nice ! Great prices

TJ was an amazing Sales Rep! He was extremely helpful on the phone, we made the long drive and he was just as great in person. He was extremely knowledgeable about all products in question and made sure we got the best deal available. I highly recommend requesting him!

Very good service. TJ was relaxed and was very helpful when needed. Not pushy at all!

Came in today to just look for a new couch. Erik was amazing and very helpful in getting me the couch I wanted!

Robbie was awesome. Very very friendly!

TJ is the best. TOP NOTCH GOT MY ORDER COMPLETE ONLINE NO COMMISSION AND NEVER GAVE UP.... Babygirl Logan Rae Nickelson is the proud owner of a new rocker

Tyler was wonderful and very helpful with my purchase.

Erik did a fantastic job getting my mother-in-law a great deal on a new loveseat. He was extremely professional and friendly and helped her find exactly what she was looking for.

We were so happy with the great service and beautiful furniture we just received. Erik at the Arden, NC store was terrific!! Very helpful and just a sweet guy. Thank you Ashley Furniture!!😊

Tyler and the staff made it simple to buy at Ashley furniture store they were friendly and eager to help but they were not at all pushy they were very knowledgeable about all facets of our journey and we would recommend them to anyone looking to buy quality furniture for great prices thanks again Ashley staff!!

Thank you all so much! Erik was so so helpful. We appreciate it!! Great store in Arden, NC.

Tyler was great. He was patient & very helpful! Job well done!

Great sales experience and one of the most solid selections we’ve seen on display in a gallery store around town. Quick delivery time topped off the experience. Thanks, Robbie!

Excellent prices and customer service. TJ is the one to see.

Erik was such a wonderful and helpful representative of Ashley. He found all of our items, and was excellent. Thank you Erik!

The sales team was very helpful and easy to work with.

Erik is great!

Great place with great employees. Joe was a perfect help for us. They don't hoover over you and are able to make a calm decision

Joe was very helpful in assisting us with choosing furniture. Staff was very friendly.

We recently lost our home due to Hurricane Helene and needed to buy new furniture. We came to Ashley’s hoping to lay low and get some measurements. TJ could tell we wanted to keep to ourselves, so he politely introduced himself and allowed us to browse. Once we found the perfect set, TJ was patient with us in calculating in order for us to stay within our budget. An hour later, we have walked away with a new bedroom set! If you want to go to a store with staff who are respectful and understanding, Ashley’s is your store!

This was an excellent experience, everyone was extremely helpful and showed me everything I needed to see to make a decision

Joe was fantastic to work with

Sherry was awesome with my elderly father and along with the table and chair sale she honored dads military service with a discount and some of her families service history. As a new employee she was quickly grasping the intense training on the high level of store technology with her store manager Chris. Many thanks.

Great service and multiple delivery so I can have some furniture insted of none.

Patrick gave us a great service! Very patience and pleasant to work with!

Fantastic experience! Patrick was a great help picking out our living room furniture.

Patrick was extremely helpful, good experience.

Had a wonderful purchasing experience yesterday at the Asheville store. Wasn’t harassed free to roam the store pick what we wanted and then they helped the checkout process easy and stressful. Will shop there again. Our salesman was named Joe.

TJ did a great job

Sherry was so helpful in finding the couch we needed for our home. So excited to have it delivered!!

Ashley furniture has been the best furniture store I’ve ever dealt with! earlier this year I had bout 3 mattresses and 4 mattresses protector for 2500 and put straight into storage up until 7 months ago when me and my kids finally got housed me and my kids lost everything due to the hurricane Helene. I contacted Ashley furniture to see if they could help me replace what I had lost that I purchased earlier in the year. Ashley contacted me back 2 weeks later saying I got approved for 1300 store credit 2 days later I came to find furniture TJ Joe and heather all were SOOO helpful literally walked me through the entire store multiple times to help me figure out exactly what I’m looking for and wanting I will definitely 10/10 recommend this furniture store to everyone and I just want to thank you Ashley home furniture store for EVERYTHING you guys have done for me and my family

Service was excellent.

Eric is great!!! My only place i shop for furniture.

TJ was awsome. We got just what we needed.

Lo haré en español para las personas que estén buscando muebles hermosos. He sido clienta de Ashley desde hace más de 11 años.honestamente siempre busco precios bajos y voy a checar a otras tiendas de mueblería y la verdad es que siempre termino en Ashley. La primera vez que compré en Ashely(11 años atrás) tenían una tienda afuera de la instalación y tenían muchos muebles en casi el 70%. Están un poco indecisa porque tan baratos. En ese momento le había atinado al día que tenían esa feria de descuentos y solo eran dos días si no mal recuerdo. Los muebles estaban hermosos. Ahí mismo compré mi sala y comedor. La segunda vez que regresé fue mi recámara y después la recámara de mi hija y después la de mis hijos. Ashley tiene muebles hermosos la verdad es que cada vez que voy me quiero traer todo y remodelar de nuevo! 😅 La última vez que fue que fue el 11/17/24 (sale order 2043537954) iba solo a ver si iban a tener descuentos por Black Friday y salí comprando decoraciones hermosas. Los empleados siempre me an tratado súper bien, muy amables. Si no calificas para que la tienda te financie, tiene un programa que se llama accepting now ellos te financian y te ayudan a crecer tu crédito muy rápido no solo en la tienda si no en el buró de crédito también. Una recomendación es que liquides los muebles en ese momento o en los 3 meses sin intereses.

Erik was a wonderful help! Great attitude! Our family found a beautiful sofa at an affordable rate! Cannot wait until it arrives to our home and we can use it as a family for movie nights and TV show watchings! Thank you so much for your help!!

Eric did a great job in helping us select the best mattress. Thank you so much!

Eric was very helpful, patient and knowledgeable And speaks Spanish! That was a plus!

I purchased a mattress from Ashley’s in Arden, NC and was told by their sales representative that my old mattress would be taken away. Then when I accepted delivery the delivery man refused to take the mattress. What can I do. I have no means to dispose of it. I talked to their corporate office and finally to store manager. All I got was we’re sorry but we can’t keep our commitment. Done with Ashley’s! I’ll see what the Better Business Bureau has to say about this companies practices.

Had a wonderful experience. As soon as we walked in we were greeted by Joe. Joe was helpful and informative. We had an amazing experience working with him and could not be more happy with the customer service!

Today was my first time in an Ashley Homestore. The service in this store was amazing! Everyone was so friendly and professional!

Not pushy:) Informative and super nice.

Joe Nuckolls helped us out with buying new bedroom furniture on Sunday 11/17. He was very knowledgeable, friendly and helped us out in record time. He didn’t try to sell us anything we did not want. I would highly recommend him to friends and family. Sincerely, Amanda and Tom Roderick

Great place with very friendly and professional sales people. I would highly recommend the salesman who helped me his name is Robbie.

Joe was a wonderful help!! We purchased an entertainment center and living room table set and a chair for our bedroom!! Ask for Joe!!!!

Great service. Tyler was very helpful and detailed and knowledgeable!!

Rob was great!

Buying furniture from Ashley Furniture was such a great experience unlike buying a car! We had bought from a different Ashley store where we previously lived and had a great experience so we figured we would get the same here. I had read previous reviews here on Google about Tyler and how great he was to work with. We were greeted by Tyler when we walked in. We told him what we needed and he gave us a layout of the store. He gave us the space to look around the store and told us to grab him when we had questions which we did. Tyler knows all of Ashley furnitures products well and was extremely helpful! His overall attitude is great and he’s super nice! Definitely someone you want to be around! I’m sure the other sales associates there are great as well but we only ever interacted with Tyler. He made the process so easy for us! We will totally buy furniture from this location in the future! Tyler also helped us save quite a bit of money! Giving us an overview of financing and payment options to save an additional 20% on the furniture! We couldn’t have been happier with the entire process from start to finish!

Very knowledgeable salesman (Tyler). Friendly, thorough and attentive. Great experience.

TJ helped us today! Friendly, helpful, and professional.

Tyler and the other staff were wonderful. So helpful!! Tyler went over all of our options and worked with us to get the products we wanted at fair pricing. He also did a great job of being attentive without hovering. We are very happy!!

Super awesome! Very excited

Erik was very helpful and professional. Would recommend him to everyone.

Went in for a couch and had great customer service. Very pleased so far!

Wonderful experience, highly professional, excellent customer service. Thank you Tyler!

Thank you Joe N for your help! You helped us find the perfect couch for our needs and helped us get an affordable price on it as well. Thanks! Looking forward to getting it home!

Sales representatives was excellent great shopping experience. Thank you.

We got a wonderful deal on a beautiful floor model couch and rug. Erik was an amazing salesman!!

Great service and good discounts

Erik was very nice and helped us pick a lift recliner for Mom. Very friendly and helpful

Very helpful and attentive sales force. Very pleased. Will shop again with them

Came in looking for a headboard, but found a full bedroom suit at an awesome price on clearance.

Tyler was great and knowledgeable!

My experience was first with a phone call into the store asking about a nightstand that I'd seen online. Spoke with a lady named Heather who really went well above and beyond and was very kind and professional. I stopped into the store to check out a dresser that matched the nightstand to see if it would work for what we needed it to match another set, and I got to deal with Heather in person. That was probably one of the fastest interactions from start to finish to being able to walk out the door that I have ever dealt with with any furniture company. She quickly got into the computer what I was needing to order and I had paid and was out the door. Also the gentleman that helped me with the rechargeable battery pack for a couch and loveseat, I did not catch his name, but he was very informative and helpful with those as well. Thank you for all your help!

First day shopping with Robbie was great very helpful and informative. I unfortunately made a mistake with the measurements and had to go back in and find something else. TJ was an amazing help with getting me the size and style I needed. TJ was also extremely patient with my indisisivness 😊 Can't wait for delivery!!

TJ was very helpful but didn’t “hover” while I was looking! Great store!

TJ was such a great help on selecting our furniture purchase. I went several places before Ashley and as soon as I told him what I was looking for he was right on it. I will definitely be a repeat customer and will tell all my family and friends about TJ at Ashley furniture.

Antonio McDaniel assisted me in deciding on getting me a living room set also looking at bedroom items I was pleased on my decision thanks to Antonio McDaniel. 😊

TJ was a great salesman!

tj mack did a awesome job with his clients love that salemans

Eric was great we found the perfect living room set and saved money.

Erik was very helpful, got me set up with a new dining set

Helpful and friendly staff

Robbie was a great salesman, answered all our questions, not pushy at all. Sat with us and was very patient with our indecisiveness and our 13 year old son -who literally tried every mattress, even though we were there for a sectional.

Robbie has very comfortable beds

Eric was awesome!! Very pleasant and helpful.

We had a great experience working with TJ and he was a lot of help answering a lot of questions.

TJ and the staff at Ashley were amazing. He wasn’t pushy and helped me to get exactly what I wanted. Thank you so much TJ!

Everyone was nice at the store. Our salesman Joe was very helpful. There was a good selection of furniture and we ended up buying a sectional couch with power recliners. Overall a good experience.

Everyone at Ashley’s was super friendly and helpful! TJ has helped us for the last three days, and has been amazing!

TJ was absolutely wonderful. Lost everything in the storm in Asheville and TJ made a very stressful visit to the store easy and educational.

Best experience ever! Everyone is super helpful! Tyler went above and beyond and was super patient in helping us find the perfect fit!

Excellent customer service. Tyler was efficient, courteous, and very helpful with questions about their products but definitely recommend.

Robbie was great in measuring out what I needed for my living. Excited about my new couch!

Erik was awesome! Helped and sold us on an amazing product! Keep up the good work!

Robbie was great. Listened to our needs and took care of us accordingly. We appreciate his patience and would definitely come to him again.

Erik was extremely knowledgeable and made this an easy and pleasurable experience. He helped us find the perfect couch!

Robbie was very helpful and knowledgeable. Great experience

My sales person Erik was great. I had checked the prices on line, and he was able to match it. I always prefer to buy in a store, so it helps our local economy and I highly recommend the Arden NC Ashley location.

My salesman was very helpful and professional. I had a great experience and I will be coming back.

We had a great experience today at Ashley! Everyone was so helpful and I'm thrilled with with my new living room furniture.

Tyler was absolutely awesome, very informative and knowledgeable and helpful! Thanks so much!

Chris and Tyler were extremely helpful and pleasant to deal with!

Tyler greeted us at the door and pointed us in the right direction. Didn’t hover while we looked but was easy to find when we had questions. Check out was easy as well.

Outstanding service provided by the staff at Ashley Furniture, they were very helpful and knowledgeable. Gave me a military discount as well as reduced price from sales an specials. I am very happy with my experience an would highly recommend checking them out if your in need of furniture.

Most pleasant furniture shopping experience we’ve had. No pushy tactics, Tyler was great to work with!

Robbie did an incredible job! He was very helpful without being pushy, which is always appreciated when large items are being considered. Thank you so much!!

We came back to Ashley to work with Tyler! He’s great and makes getting furniture fun and easy!

Robbie was fantastic to work with 10/10 recommend!

Patrick was very helpful and did not rush us at all. Completely satisfied with our experience at Ashley!!

Thank you Ashley furniture for my new bedroom set for me and daughter room

Robbie was awesome. Walked in, told him what we needed, showed us options, worked beside us to get us approved. Couch delivers next week! Highly recommend.

Charles was very helpful! Great customer services

Great experience TJ was very helpful.Delivery was ahead of schedule.Delivery crew very professional.Will do future furniture purchases from here. Thank you

Erik was great. He pointed us in the direction of the couches we were looking for, and made suggestions for our family based on our needs.

First went to Carolina Furniture Concepts across the street and as soon as I walked in the door they were not interested in helping me. Walked in Ashley’s and everyone was more than willing to help me! Tyler was amazing as well as the man who answered my call when I decided to change the furniture to something I truly wanted. If I could give a 10 I would. Exceptional customer service

Great selection of furniture and excellent customer service. Tyler was extremely helpful. Highly recommend!

Joe was great! Helpful and easy to work with.

Very happy with our transaction at Ashley furniture. The salesman was very attentive, pleasant, patient, and thorough. He worked with us even after his shift was over.

Repeat customer.. Salesman was super helpful and extremely patient as we had very specific measurements for our furniture. At no time did we feel pressured. After much exploring and questioning on our part we were able to find the perfect sectional for our home. I would definitely recommend Ashley furniture to all my friends and family.

Great service!

The sales men Keith was so helpful, he had patience and was not pushy. The furniture is well made with good prices. I had a great experience at Ashley Home store. I would recommend this business to everyone.

TJ was awesome - helped us find what we needed right away!

great experience without being pushy!! very helpful staff all around, and incredible furniture! very happy.

Eric is the best. He is so helpful, positive and very knowledgeable

Our salesman was knowledgeable and took us directly to what we wanted. He listened.

Got exactly what what we were looking for! Ask for Robbie, super helpful and friendly

Keith Lynn was very awesome North Carolina has been through a lot and he normally doesn't working the office that he was in but he called me back let me know how much he was willing to help me in everything I did great experience awesome thank you so much

I had to replace some furniture after Helene flooded the apartment complex I was living in. After doing some research I decided on Ashley. Robbie was the first to greet me. I told him what I was looking for and he gave me a quick layout of the store. It was a relaxed atmosphere and Robbie was never far away if I had a question. The whole experience was stress free and Robbie was very helpful and knowledgeable. I highly recommend Ashley!

Charles Thomas helped us today! He worked with us to get us exactly what we needed. He never pressured us. Awesome experience!

Charles was a fantastic salesman. He was very professional and patient and discussed all the pros and cons of different pieces.

Very pleasant to be at Ashley Furniture. Customer service was excellent!

Great service, salesman made sure we got exactly what we needed.

Great selection and professional staff- we worked with Charles Thomas - he was caring, patient and highly competent. We got exactly what we wanted and found other furniture we bought as well. Highly recommended.

TJ is just the best sales person at the Ashley store in Arden. He is very professional and dedicated in helping the customer not pressuring the customer. If you want to shop without pressure and feeling overwhelmed come see TJ in Arden.

Charles Thomas was great to work with, helping us to find exactly what we were looking for in recliners at a great price.

Bought 2 recliners from Joe Nuckolls. Very friendly & knowledgeable. Gave us info & gave us space to discuss & decide. All the staff was friendly & their furniture is gorgeous. I will be going back. Highly recommend.

Patrick did amazing and was such a great help finding me the perfect furniture for my space. Great pricing as well!

Great experience @ Ashley on Airport Rd w/ Robbie! Thanks for all your help!!

Great folks and products

Awesome and fast experience; Robbie was super helpful!

Tyler helped us get a new couch! Made it super easy thank you guys so much

Great experience! No pressure selling! They gave me an introduction to the showroom when I arrived, then let me shop in peace. The prices and options were well explained and the process was easy. Thank you!

Walked into the Arden store and was greeted by T.J., super personable and knowledgeable. He wasn’t lingering over our heads, gave us space and we didn't feel rushed or pressured. Very good at his position there and has a great sense of humor. I would absolutely recommend asking for him if you happen to stop at that location and if you don’t shop at that location, I would suggest taking the extra time to drive to Arden and ask for him!

Joe Nucholls was so awesome as a Salesman. I left to check out other mattresses and said to myself why goes elsewhere when this Guy has already sold You. Wonderful Guy!

Charles Thomas did an excellent job offering us information about our options for bedroom furniture, explaining finance options and making us feel comfortable with a big decision for our home. We would highly recommend working with him and Ashley Furniture.

We came in after hurricane Helene to replace our couch that was damaged and TJ was such a huge help! We got our new couch so quickly and had such caring service. I could tell he was really looking out for us!

TJ was amazing!! We came in to replace our couch after Hurricane Helene and he was such a huge help!

TJ was very helpful and made things super easy.

Erik Demaaijer was so helpful and kind throughout my whole furniture buying process as a first time buyer! He was so patient, considerate and very helpful throughout this entire process. If you need help with buying new furniture, I highly recommend you get him to help you out! He even offered us a snack!

Erik did a wonderful job helping me today. From the time we walked in until the very end he was incredibly helpful and kind. First time here and he made the experience a good one. Thank you 😊

We did not even intend on buying anything yet when we came into the store. We had some damage from hurricane Helene and we’re trying to shop around within our limit pudget. When we walked in we were greeted by Eric Demaaijer. He was probably one of the courteous salespeople I’ve ever encountered. He was always available for our questions but never hovered. We found an incredible deal on a mattress, bed frame, nightstand AND wall decor all together for under $2,000. I didn’t believe it was true at first, so we had to grabbed that deal before anyone else could. Thank you Eric and Ashley Furniture Team for being so accommodating during theses difficult times.

Charles was a very friendly and helpful consultant. Thank you!

Charles Thomas did a fantastic job with our purchase! What a great experience! Highly recommend!

Good help and easy work

Tyler was great with helping us with our selections.

Awesome. Very helpful

I highly recommend this Ashley store in Arden! Their staff, specifically T.J., is friendly and helpful, making the shopping experience enjoyable. We needed a whole house of furniture for a big event and he took great care of us. Very patient and no pressure.

Erik was awesome! I would highly recommend him. He was very knowledgeable & helpful!

TJ at Ashley furniture store in Arden, North Carolina was amazing. As for him. Also the store is amazing

Great products, great service - Tyler made the process so smooth. Explains well the products and processes. Will definitely buy here again.

Joe N and Heather helped us out on a brand new table and oversized chair . They were a really great help to me and my family!

TJ is the best !

Tj was a great sales man today in helping my mother with her purchase. He went above and beyond and was very friendly. Need more sales associates like this.

TJ is very friendly and we received the best service from him in a timely manner. Definitely recommend!

Great customer service from TJ at the Ardenn location

Excellent, store help was ideal, delivery today was exceptional. We're glad we chose Ashley's

Joe was extremely helpful! Great experience!

Don’t like pushy or hovering salesmen! When we walked in Joe greeted is then was around if we needed him. He made buying experience great and definitely what made the sale.

Joe was fabulous! He was knowledgeable and patient with all of my questions. Excellent showroom selection. Made my purchase easy and fun. Highly recommend!

We had a great experience with the help of Joe. We couldn't be happier with the way we were treated. He was patient, very helpful, knowledgeable and listened to what we needed. He let us wander around with pressuring us. Most importantly, he got us the best deal possible on the furniture we selected. We will shop with you again when our need arises. Thank you Joe!

Shopping today with Joe. He is was great no pressure but full of information and helpful. He got us want we needed at a price that made us happy! Thank you Joe!! I hope to be enjoying our purchases soon!

Started with a phone call to the store, Joe N. answered and was very professional and kind. He found out the information he was unsure about and answered my questions. Once we began shopping for a new mattress we requested Joe N. As he had been so helpful on the phone. We shopped around and finalized the sale and are happy customers. Chris M. The store manager was also extremely helpful with our order after the fact making sure we were completely satisfied. This is a great place to shop for furniture with excellent customer service! We will return, thanks again!

People were very helpful and didnt pressure you. Would go back.

Great service. I took forever to make up my mind and had to come back 3 times. My sales associate was very patient and got me the deal I wanted.

The sales person Eric was very helpful and did a great job getting us the best deal. We have shopped with Ashley for years and always have a great experience.

Joe N. Was a great salesman - very courteous, extremely patient, knowledgeable of all products in the showroom, and thorough. He exhibited professionalism in all aspects of the word. As a single (aging) female, I needed all the help/advice possible - and received it. It certainly was a positive experience.

Everything went smoothly and very quick, I had a good salesman in Robbie

On arrival we were greeted by friendly staff and treated very well the whole time we were there. We will recommend this company to anyone.

The visit to Ashley's was good. The computer system was bad. Our sales person and the Manager were great. Hope that Ashley gets that problem fixed. A great sale you had.

Special thanks to Joey W. for helping us so quickly and efficiently!!! We purchased furniture sets for our entire home from Ashley's furniture about 15 years ago and are still very happy with the style and quality. Today, we returned to the Airport Rd. location to purchase a new couch. Everyone was just as friendly and helpful as they were years ago! Great value and pricing too!

It was very good coustomer service tj was very nice and welcoming

Eric and Rob were great

Robbie was great. He took good care us and made sure that we got the best pricing.

Wonderful experience with Tyler and Heather. Found just what I wanted!

Erik was a wonderful, helpful sales associate. Never pushy but great with information on several items on sale. Many lovely pieces to select from. I look forward to visiting the store again!

Robie was awesome a huge help and fast

TJ was awesome with everything he helped me with. He was very patient in my decisions on sectional vs separate furniture. He was very professional, friendly and knowledgeable. I will love my sectional. Thanks, Ashley's!!

Erik was wonderful, very nice store.

Erik was very helpful.

Our salesman , Tyler was fantastic. We are excited with the furniture we purchased and looking forward for it being delivered.

Wonderful experience and great prices! Worked with Robby and he was extremely knowledgeable, pleasant, and had a great sense of humor. We will definitely return when buying furniture in the future!

Great experience with store and TJ was a great salesman

TJ was a great help and helped us pick our new comfy couch!!! Much better than other furniture stores we’ve been to!

Tyler was amazing. Definitely ask for him. They did a great job. Go visit this store

Highly recommend this store.

Joe was very nice, not pushy, and pleasant to work with. I'll be back to purchase again. Thanks Joe!!

Tyler was awesome!!

Great service and super helpful easy peasy!!!

Immensely helpful staff, and good deals. Ask for TJ.

Had bought from a bedroom collection a couple years ago and was looking to buy another piece from the same collection. Turns out the collection was discontinued, but Erik was able to track down the piece I was looking for which was one of the last available at one of their warehouses. So grateful!

Great service in store!

Ask for Joe N in Arden. He is super patient and kind and helped me find my perfect couch and coffee table. His suggestion for my beds and mattresses was spot on. Thank you Joe, I sure am enjoying my new furniture.

Yes! Was a great experience!

We knew what we were looking for when we arrived (a couch). We had Antonio and I can't say enough nice things about him! He was very helpful but not pushy. We will definitely be back for more!

Joe W. was our salesman and we appreciated his attentiveness when we needed to ask questions and the space he gave us when we were looking around and debating. I would ask for his help for future purchases.

Joe M was wonderful

Great store, had a lot of inventory! Joe was very helpful and made sure we were well taken care of.

Joe was very helpful with the purchase of a new headboard and footboard for my daughter. He was informative and patient with the questions we had.

Tyler Duncan is the best Home Furnishing Consultant. He was so helpful, explained every detail of the process and I walked out the door with a rug. I will be back to fill the rest of my new house with furniture!

Tyler Duncan helped us with the choice of a new Temper-pedic mattress with his knowledge of the product but no pressure. Looking forward to a delivery with the same professionalism.

Joe N was a great help with finding the perfect outdoor furniture. Definitely recommend using him in the future!!

TJ helped us and we found a recliner sofa. We also found some sale items. We are returning customers and we are very happy. Thank you Ashley!

Sales person Joey was great to work with and very knowledgeable.

Worked with TJ and he helped with the selections and different options and ended up saving us money in the end. Highly recommend.

Had a great experience at the Ashley store in Arden NC. Erik was extremely helpful and courteous. Highly recommend this furniture store.

Robbie Took amazing care of me. I was there for about 10 minutes, got everything I needed. He's the best salesperson I've ever met, real chill, and easy to speak with.

Tyler was an amazing associate. He was very helpful and friendly getting us the best deal possible on the furniture we wanted.

Robbie was great! Fast and kind customer service and lots of attention to detail. Highly recommend!

The customer service and welcoming attitude that every person in the store extended to me made this buying experience exceptional. I was not rushed, all of my questions were answered. The product I bought was exactly what I have been looking for. But it was the customer service and sales assistance by TJ that helped me make a confident purchase. Thank you Ashley Furniture.

I’ve came into this location of Ashley Furniture a few times, made a few purchases, and every single time I’ve had the best customer service and experience. Our sales guy, Tyler Ducan, has been the best and the most patient person. I highly recommend this location and asking for Tyler to be your helpful furniture guide!

We recently bought some living room furniture from Tyler at Ashley Home Store. He was delightful to work with in helping us find what we were looking for. He also was extremely patient and kind. Great experience!

TJ was super helpful! We went a few times to make a final decision and he was not pushy at all but extremely helpful! We’re very happy with the selection. They have a great inventory!!!

Joey was great!

Everyone was very nice especially Joe N. our salesperson. He was very helpful and knowledgeable as well. Thank you all so much.

Great experience and great sales. Very helpful staff!

Very pleasant and relaxing no hard selling pressure got what we wanted Tyler Duncan was very helpful and pleasant to work with!!

Joey was amazing! Moving from Florida to NC has been stressful overall. Joey made sure to make buying furniture as easy as possible! Definitely recommend asking for Joey when you come in!

Joe W sold me a great couch and he’s so hotttt

Joey W. was very helpful and walked me through the process of buying my first new furniture. He even found me a discount and saved me some cash

Tyler was very professional and helpful with our purchase.

Tyler was great to work with. He did not pressure us but was available to answer questions several time. We had a very good experience.

Tyler is very helpful and friendly with high integrity.

TJ was great and extremely helpful!

Great experience! Very friendly staff.

Erik was great!

Joey was very helpful!

Heather was so kind and helpful!

Robbie was great help as we worked on buying a sofa and loveseat for a family members new apartment. He was professional and so helpful and gave us a good deal!

Just went in the store to browse. Maybe look at some livingroom furniture. Joe Nuckolls greeted us at the door and guided us to where I would find just couches and loveseats. He answered all my questions and I returned 2 days later and purchased. Joe knew everything about these items and could explain it! He was very easy to talk with and understand.

Joe was so helpful! Even got my financing set up and was so patient & knowledgeable. I will definitely be back 🤩

So happy for our bedding items we purchased. TJ, Heather and Eric were all so friendly and helpful. Would definitely recommend visiting and shopping here.

Lovely store and very helpful staff. Will purchase again for my next project.

Great Store! Great Staff!

The staff in Arden is the best. If your looking for furniture this is the place to go!!

Great store. The staff is very knowledgeable, and friendly.

Beautiful store and great people. Heather is the best, ask for her!

Great services

Heather is amazing and knows her stuff

This is a beautiful store and great service!!

Had a great experience with everyone I interacted with. Very personable and professional staff

TJ was awesome at getting us what we wanted and finding the best deals. We have has Ashley furniture for years. I think it is great furniture that lasts a long time.

My husband and I had an excellent experience at Ashley today. Our sales associate, T. Duncan, was extremely helpful and helped us get the lowest prices. Very satisfied with the staff and customer service today.

We recently bought some furniture from Ashley for our screened porch and had such a good experience and loved the quality of the furniture we went back today to get another set for our open deck. Tyler helped us out today and helped us get what we needed. Such a smooth and easy process and with delivery and service too- you can’t beat it! Thank you so much Tyler!!!

Very happy with service and support

Great sales.an

TJ was our salesman. He was so knowledgeable, helpful and personable! He made us feel welcome and proved to us that he genuinely wanted our business because he cared about helping us make our decision. Thank you so much TJ!!!

Amazing customer service, great communication, thank you TJ for helping my parents!

TJ was wonderful! Very friendly and great customer service!

Great service and friendly staff!

Google customer service Eric

(Translated by Google) Excellent attention from all the staff, very friendly, they help you find what you need, very good price and quality. José N very good salesman and speaks Spanish (Original) Excelente atención de todo el personal, muy amables, te ayudan a buscar lo que necesitan precio y calidad muy bueno. José N muy buen vendedor y habla español

We have worked with Joe N. and with Robbie in the past. We have enjoyed both experiences and are very happy with the loveseat as well as the recliner we purchased today. Love the service, the friendliness, and professionalism and the beautiful, cozy furniture. Thank you Ashley Furniture!

Our sales rep went above and beyond to get us the best value for what we were looking for.

I had a wonderful experience at Ashley Store. Bobbi the salesman was very helpful in my choices.there was a lady that helped me with my decorating.i highly recommend Ashley Store- laurette

Excellent Service. Got just what we were looking for at a great price.

Joey was great and helped us find a great couch

Just finished purchasing at the Arden, NC location. The salesperson, Joe N. Was helpful and not too pushy. Overall it was a good experience. We’ll see how the delivery and product quality go in a couple weeks.

TJ was fantastic to work with. Very knowledgeable and transparent

Eric was outstanding as was the GM Chris was also very helpful

Joey made buying a new sectional quick and painless!

We had a great experience and had purchased a lot because we just moved here. Good quality and we had great help!

Ashley has a great selection of furniture, and their pricing is very good. We just returned to the Arden location for living room furniture because they were so great In March when we bought our dining room set. Be sure to check them out for your furniture or decor needs and make sure you ask for Tyler.

Tyler was friendly and very informative. He answered all of our questions. We had a great experience and plan to buy at Ashleys in the future. Looking forward to our delivery.

Great job by Chris!

Just went into Carolina furniture in Arden. And wow! The deal they made me was amazing. Beautiful high quality furniture at a great price. Will definitely return

Robbie is the man! Very quick and efficient. Highly recommend him for anyone who needs help.

We had a great experience with Erik answering our questions along the way. He helped us with decisions for our room and encouraged us to measure our room. No pressure sales brought us back later that day to find the right match for our home.

Erik was extremely helpful! He handled all our furniture needs and got us the delivery date we needed!

Had a great experience at Ashley furniture! Ask for Robbie Mintz when you go! He was a huge help for me and my fiancé. He was genuine, he dealt with me being picky, and even made us laugh. Loved shopping there with his help. If we go back, we will be asking for him!

Robbie was fantastic! Got us exactly what we needed and was very patient in finding exactly what we were looking for!

Positive experience, good customer service. Manager was helpful and accommodating. Bought the piece of furniture we had intended.

We went in to buy a couch and met TJ. He was very helpful. He showed us several couches and we got exactly what we wanted… thanks

Joe Nuckolls was extremely helpful when assisting us purchase a new bedroom suite and mattress. He did not pressure us in the least and gave us time to think about our purchase and how it would work in our guest bedroom. We especially appreciated the thorough explanations and definitions unique to mattresses. I learned a whole lot from him. We never felt any pressure which we are happy about. I kind of thought walking through the door that the experience was going to be akin to buying a new car. I needn't have worried at all. It was a pleasant and friendly experience. I would recommend Ashley Home Store in Arden NC to anyone. And again, Joe was great to work with. Thank you!!

Joey and the manager were super helpful in finding our new couch and table. Couldn’t think of a better team to help us during this process. We recommend 100%!

Thanks for your help, Erik!

Very great people, great and easy experience, Me and my wife Autumn want to thank Joe that works at the Arden Ashley branch, he was very helpful and very kind through the whole process. He was a great representation of the Lord and his faith and that’s what meant more to us than anything. So we just want to give thanks to our brother in Christ and appreciate all that he did for us.

Fantastic service and help with buying furniture for my new apartment. Thanks Eric and Robert!!!

Walked in and was just wanting to look around at the sectionals. Tyler introduced himself and then left us alone. We had some questions about durable couches since we have two little ones and he showed us a couch that was perfect! Glad he showed us something that is very comfortable but also easy to clean if needed! I honestly wish buying a car was that easy. We had an amazing experience working with them and could not be more happy with the customer service!

Joey was a terrific salesman! No pressure just full of good information. The delivery went very smoothly and we love the credenza

Looked at all furniture stores in the area, before my purchase from Ashley’s.. some were priced better, but not what I wanted, most had excellent sales personnel, others not really.. I took pictures brought them home to compare, but always kept going back to Ashley’s.. my purchase seemed to be the best value for me!!

First time purchasing furniture. I just moved to the Asheville area with my kids and dogs. Joe was the best! Two things I hate shopping for: cars and furniture. Joe was honest, kind and not pushy or “salesman-y” at all, which I totally appreciated. It was actually a pleasant experience shopping for furniture and I highly recommend him to anyone going to the Ashley store in Asheville. Heather was a huge help on the backend. Great experience all around.

Great help. Joe Nuckolls was attentive and helpful. Had what we wanted in stock.

Erik Demaaijer did an amazing job from when we walked in the door and he allowed us to look and have our space and then when needed for the purchase, he did excellent there too! He explained all of our options and got us set up for delivery!! Thanks for a job well done!!

Erick was great! He asked me what I was looking for, pointed me in the right direction and then asked if I wanted him to go with or if I liked looking around alone. I really appreciate that sales style. I like to look a bit and then if I see something I like I can ask questions; rather than feel like I am being pressured to buy. Thanks again!

Joe N. was very helpful in helping us find exactly what we were looking for- loaded our car and we were on our way with our purchases. Great experience- will definitely be back!

What great discounts!! And very helpful personnel!!

Had the best experience with TJ! He didn't hover and came right to us anytime we had questions. TJ has a high level of integrity and customer service skills! This was our first time shopping at Ashley. Thanks to TJ we will be back again!

Well, now the rest of story..have been waiting for 2nd delivery of patio furniture ordered in early June. When bought Ashley said July 22 -26. Joe texted me July 13 saying delivery on 25th or 26th. Checked in today with Joe....now August 21st. He said sorry. Folks, we hesitated because 6 weeks out from original buy date seemed too long, but...we bought. Now another month. Was told 5 people ahead of us? Did they forget to put in our order....

June 2024 Tyler was so helpful. Not pushy, seemed very honest. No run around and No back and forth checking with managers to waste your time.

Erik did a great job helping me find an accent chair for my living room and had such patience when I decided last minute to add a coffee table

Joey was very helpful when we purchased our new couch! He had great customer service over the phone when I called to ask questions about the couch before I came in, as well!

Joe was super helpful & nice! Thanks

TJ was very helpful and kind!

Had a very positive experience! Erik was awesome and so helpful ..and patient lol:-) would definitely shop here again!

I have a bed frame with built in drawers and shelves from here as well as a bookshelf. Both items are great and I feel bring a sophisticated touch to the room. The store itself is nice, too.

Joey walker helped us with any questions we had about financing and help us pick out everything we where looking for

We purchased the table, chairs and server last summer and were pleasantly surprised when we found the matching shelves were on sale--so excited to finally complete our new dining set!

Joe was very patient with us as we had to make an adjustment to our order the next day due to the size of one piece… have had Ashley furniture in the past and have always loved the quality and the protection plan..

Friendly and helpful, these people went above and beyond to help us get what we needed.

Joe N was extremely helpful with our mattress purchase. We had back pain and new mattress will be much better. We did not feel pressured but all our questions were answered. Ballinger.

Joey was absolutely amazing! Loved working with him and will make sure to continue to use him for all our furniture home needs. Hands down best service. 🤗

TJ was a great player

Joey is a great person and know what you want. I highly recommend him for all your furniture needs

Joey Walker was fantastic! We had an excellent shopping experience

Joey was amazing & so helpful!

Excellent sales person. T.J. was the best.

TJ provides excellent customer service 🙌‼️

Joey REALLY helped me find the perfect mattress and a great pillow as well!! Very knowledgeable!!!

We were assisted by Joe during our recent visit. We purchased a bedroom set. Joe was very knowledgeable and helpful without being pushy or over bearing. Would definitely recommend Ashley and Joe.

We had a great experience with TJ at this location. He made the process seamless and helped us with a couch that our dogs can’t scratch! We didn’t even know the material existed. We will definitely be back again and appreciate the professionalism and friendliness we experienced!

We purchased a couch, mattress, and bed from TJ. Everyone was very professional and we feel like we got a great deal and quality products! We will be back! TJ made the process seamless. Here is the couch and he even shared our dogs can’t scratch this material. We are very pleased with our experience.

Great people with great prices. Came in looking for a bed frame and we found exactly what we were looking for! Recommend this place for any furniture needs!

Good quality furniture and easy to purchase. Staff is helpful without being overbearing.

Stop !!! Terrible customer service!!! My whole experience with Ashley in Arden was like being flimflamed by a carnival worker . Once they have your money you’re stuck . Zero return policy followed up by greasy lip service from store “ manger” Chris . RUN A WAY !!! Update : The recliner they gave ( not the one I ordered ) is already falling apart and sagging in the back corners ..$3000 piece of junk ! The “ management “ is garbage…

Joey was a great help finding the perfect furniture!

We came in to buy a sectional. We weren’t sure exactly what we wanted. Erik Demaaijer was super helpful and very knowledgeable. He helped us make a decision on the best piece of furniture for our family and the space we have!!

Ricky was great to work with and helped us get the best Memorial Day discounts on our new couch.

Came in looking for a decent sleeper sofa and found one that matches the recliner I have at home! Joe N let us look around without feeling pressured. He answered all my questions and explained all the things. Only negative is they won’t deliver the floor items, but Joe gave us a card for a local mover. Overall, very good experience at this location!

TJ was wonderful. After a nightmare experience with on line ordering I gave up and walked into the Arden store and asked for TJ. TJ had helped me when I called the store thinking that the delivery to Fletcher would come from the store. It did not work that way. So after 7 attempts failed to pay for my online purchase I went to the store. TJ honored the quote I got online without being asked and placed the order. Gave me a delivery date and all was well. Payment went through without a hitch. AND they had the furniture I ordered in the store so I could see it. I highly recommend TJ and the Arden store.

Wonderful customer service Mr walker was great he got me a good deal on my couch this is the third time i have bought from ashleys great products i would tell anyone to go there thank you all

Joey was great!

Joey was great!

The help we received was excellent, Erik knew the product well and answered any questions, thanks.

Erik was a wonderful sales associate. Very patient with us as we debated which sectional to purchase. Highly recommend him!

Great customer service

Joey was fantastic ! Super excited about our purchase!

This store has a great variety of beautiful furniture. But, even better than that are the people who work there. Joe Nuckolls was the person that helped my mom find what she wanted. He was very helpful, kind and professional. It was a good experience and we plan to go back whenever we need furniture.

Had a great experience shopping with Eric D. at Ashley's today. He was very helpful and informative.

Wonderful experience every time I visit.

Great experience purchasing furniture for my parent’s new home. Ricky was our salesperson and he was really wonderful to work with.

Rob was very helpful!

Ready for a new sofa, we headed to Ashley Furnishings store off Airport Road in Asheville. We found something perfect for us and were helped my an awesome salesman, Joey, who gave us plenty of space yet never lost sight of us. So we got to browse freely yet he was right there when we had a question and then when we were ready to buy.

I really like this store and inventory

Erik was a fantastic salesman with a dynamic personality and willingness to serve. Would give him 10 stars if I could. He helped us buy two recliners and get set up with a warranty.

Joey at the Arden Ashley Furniture store has been a great help we really appreciate the kindness and knowledge.

Joey was fantastic, he helped us find a beautiful new dresser for a great price. We would definitely recommend him if you’re considering shopping at Ashley!

My wife and I bought a bed and dresser this past weekend. Joe was very friendly and did a great job assisting us with our purchase. He was informative and a very nice guy. Really happy with my experience with Ashley.

I love Ashley furniture store Eric was wonderful salesman he spent a lot of time with me. I was looking for a new mattress he followed me around explained every detail about them I selected my mattress then decided to buy 2 lounge chairs I was so pleased with the prices and left so happy everyone else in the store was so friendly love this place,

Tyler was awesome! Can’t wait to get our new loveseat!

Joe Walker was our salesman. Helpful courteous and knowledgeable. We will purchase from him every time

T. J. was a huge help finding just the right piece for us.

Erik was awesome I really didn't wont to come back but he restored my faith in this store he spent so much time with us and he didn't care how long it took us I will be back

When you go to Ashley Furniture to make your next home purchase see salesman Joe Nuckolls very helpful, knowledgeable a pleasure to work with! We give Joe a 10!!!!

TJ was awesome! He was very helpful. It was a very good experience with no pressure.

Good experience. Erik was helpful. Would recommend.

Hello everyone! 👋 Since they want to keep blocking my review. Just want to share our Ashley Furniture horror story with everyone. On April 20th of this year my faince and I bought a dinning room table and chairs. On April 27th the Ashley delivery crew came and delivered the table. As they unload everything they then realized they do not have the hardware bag. So, the delivery men called customer service. I then spoke with customer service who stated to me that the best thing to do would reorder the harware bag and it should be here in a couple of days. Just to leave the table there. I thought that sounded good. So I told them that is fine since we are getting the hardware bag soon. Well 2 weeks go by and we have not heard a word from them. No one called nor emailed. So as I was working and my faince called Ashley Furniture Company customer service. They stated to him that the original order was returned. He asked why? They never gave him an answer. He then asked can we just return it since we do not have all of the parts and it’s sitting in the floor? They stated to him we can not return it since it was delivered even though the whole product was not delivered. In the fustration my faince couldn’t take it anymore. Then asked for me to call since I am a customer service representative myself. So I called with the curtesy that I expect from my customers. Once I called and explained what was going on the representative had the nerve to say we have already been over this with you. For some reason that set me off. I let them know that it was ridiculous that they for one told me to keep it, didn’t show me what I was signing at delivery, didn’t tell me in store I have 72 hours to return after delivery (even though it’s not fully delivered) and then to tell me we have already been over this that I am stuck with the product. The bad customer service to top it off. Absolutely not. In the heat of rage I couldn’t speak to them anymore. I had my coworker/friend call because I was to upset. My friend explained everything and how I was never informed of anything. My friend requested we speak to a manager. The representative that time stated that the manager would tell us the same thing but she would put notes on the account, make the manager, corporate aware and reorder the bolts. Once that was over I was upset but came to the realization we were stuck with this non assembled table in the floor. Today March 15th we received the bolts. My faince pulled out the instruction manual for the table. It requires 28 bolts. They sent us 8. Also the date on the package stated it was sent on April 27,2024. The package was never returned. They lied to us on top of everything. So we text Ashley furniture and then they said they can’t even find the account!? Then once they had a picture of the receipt they found us. They said they would reorder the parts and someone will contact us in 2-3 days. I hardly doubt this. At this point we are debating on getting the parts ourselves and not even thinking about it. We don’t even want them in our house let alone our property. Moral of the story is we have been lied to, drug around by customer service and scammed out of our money and product. I have included some pictures of our “delivered” table, the bolts we were sent and how many we received today. Thank you for letting me vent and share our story. I have told anyone who is looking for furniture not to go there. This has been one absolutely nightmare. I feel so stupid for falling for this. But I try to remember we are young and just bought our first home. Next time I will do better research. I tell everyone please do not trust Google. I know for our store near us they pressure you into a review before you leave. I would assume so there rating on Google will be high. But now we know and I hope to help other people will head my warning and stay away from this store. I have contacted the BBB.

We were shopping for a couch/chairs or sectional couch for a recently finished family room. We never shopped at Ashley before but it was conveniently located so we decided to make it one of our furniture shopping stops. We were pleasantly surprised by the friendly/no pressure customer interface. Available to answer questions but absolutely no pressure. This became a factor in our decision to buy at Ashley. Thank you for a great customer experience.

My mother and I have been here twice and had the pleasure to work with Robbie both times. Robbie’s soft-spirit was welcoming and kind. He was patient with us throughout our decision-making process while ensuring we received the best deals. Robbie’s knowledge and experience does not go unnoticed. Thank you for your help and we will definitely be requesting you in the future!

Ricky helped us as we bought a couch. He did not pressure us, but was there answer any of our questions. He was knowledgeable and helpful. Delivery is scheduled and review will be updated if needed.

Enjoyable experience picking out a couple of patio chairs. Joe Nuckolls helped us find exactly what we needed. Then he explained how Ashley manufactured them with quality. We were very satisfied that we were getting something at a reasonable price and will last a long time. Half the price of “Patio Furniture stores”.

Erik Demaaijer was great. We purchased several pieces for our new home from him. He gave us just the right amount of service without hovering too much.

Very happy with our experience- ask for Joe, he spent time determining our needs and offering great suggestions. We’ll be back for future furniture needs!

My boyfriend and I were so excited about working with TJ at the Airport Road store he was very personable and didn't leave us just wondering around the store he stayed with us and found us the best prices on what we were looking for he is awesome sauce!!

Edit to review. Contacted number below and was a text only line, which shows good customer service, proceeded to text my complaint in a nice manner, no reply, tried to text again and was blocked from sending messages. Wish I could do NEGATIVE STARS! Salesman in store was great! But then the began! Upon delivery day we were told that our kitchen table was missing the parts bag, spoke with someone at customer service with the delivery people and decided to have the parts shipped and compensated for the delay and issue. They claimed it would take 6-7 business days to get. Well after more than 2 WEEKS of this 2,500 kitchen table laying in the floor, we received NO phone call, NO updates, NOTHING. Then at first I was told it was going to be shipped out in a day or two. 3 days go by and still nothing and no phone call or update. Second time I was told they couldn’t find us in the system and would call us back in 24-48 hours. Once again 3 days go by and nothing. Then to top it the third time I called I was told the parts shipped a week ago and was canceled for unknown reasons. At this point I just wanted to return it and not have anything to do with this company! But was told i couldn’t return it, only reorder parts. It’s beyond sad and ridiculous that we spent so much money on a kitchen table that has just sat in the floor for almost a month. Especially with no phone call from store or customer service, no updates no response. Pathetic excuse for a furniture store. I would never recommend to anyone! Crooks!

Chris was very friendly and helpful! We found everything we were looking for and ended up purchasing not only great new recliners, but a matching couch with recliner seats !

Ricky, great rep! Knows everything!

I want to give a HUGE THANK YOU to Erik at Ashley Furniture!! He was AWESOME to me and my mom last Friday!! He was so knowledgeable and helpful! He took all the time we needed, answered all our questions, and just made the whole experience awesome! Btw, his manager, Heather is great too! Thank y’all so much!!

Bought a couch, end tables and tempurpedic bed here. Pleased with the quality, service and prices! Our consultant was helpful and patient as I went back several times before making a descion. Ask for Joe Walker, nice guy!

Went in and talked with Ricky. He was very helpful and got my couch on order. Defiantly will shop Ashley Furniture again.

We found just what we wanted and the service was great. Joey and Robbie were knowledgeable and helpful.

Great experience!! TJ is great and very knowledgeable. He made the process easy and enjoyable. He listened to our needs and wants and helped us come to a great decision that fit our wants and budget. Will definitely come back for all our future purchases.

Bought a recliner and got a great discount

Joey was great!

Such a great experience! Erik was incredible and made the furniture purchasing process so easy. He was personable and did not pressure. He was very helpful with prices and obviously cares about his customers.

Had a great shopping experience here yesterday. Hands-off, low-pressure sales. Very informative through the purchasing process. Couldn’t ask for more! We worked with a salesman named Ricky and he was great.

I visited Ashley Homestore twice and worked with Robbie. I was looking for a couch for my new home, and a bit stressed as I hadn’t yet moved in and was picking by looking at photos of the room. Robbie was so kind and patient, showing me all the options and helping me find the right one. I never felt rushed ir pressured. I will definitely be back to find more furniture in the near future as the shopping here was fun and easy!

They have great price Furniture. The staff is helpful and knowledgeable about the product.

Overall it was a great experience. We walked in looking for something online but they piece we were looking for wasn’t available. We were immediately greeted by salesman Joey Walker. We were shown a couple extra sleeper sofas as options and given a business card. We proceeded to a few other furniture stores in the area and felt pushed and pressured. We ultimately decided to call Joey back and purchase the first option he showed us. Great customer service and didn’t feel pressured to purchase. He was able to get us a good price and prompt shipping. Thank you Joey.

I was in the store 4 days ago and Erik told me about the St Jude’s event so I returned today. He helped me find several pieces I needed at a great price. He took his time and explained all I needed. Very happy with the transaction!

Best customer service. Ricky is hands down the best!

Joey on the showroom was a huge help and quick service!

Joey walker, thanks for your help

Very good service and selection. Chris the manager ended up addressing a couple of questions/concerns we had very promptly and made our experience here very good

Joey was outstanding. Very helpful, informative and patient. We met him on one day and specifically came back to meet with him after we made our decision. He was great to work with.

don’t recommend shopping here. my sister went to buy a whole bedroom set and before taking her cash a older manger walks up and told the employee not to sale it to her because one of the employees wanted to come buy it today. they are very unprofessional. needless to say they refused to sale it to her as it had a price tag on it and the cashier was going to check it out until the manger came up she was so rude about it. didn’t offer a discount on another set or anything. if it’s still on the floor and with a price tag on it then it shouldn’t be able to be took from me. it was not the cashiers fault it was the older female manager.

The service was great. I am so excited to receive my new sofa. Thank you. 😊 Don't have any pictures yet.

Robbie helped me find just the right dining room set for my home and my needs! He was so patient, kind, incredibly professional, and knowledgeable on any questions or concerns I had. He took me through the whole store to look at every table, and I never felt pressured to buy something of which I wasn't sure. I ended up leaving less than an hour later with a new set, knowing I got just what I needed at a great price. Robbie is truly fantastic and worth his weight in gold. He made my experience easy and painless, and he's the best furniture rep I've interacted with yet. I am so happy with the quality, value, and style of the product I bought and the experience in buying it.

We went there with a problem with our order due to our apartment being a different size as our furniture we order Mr Joe Nuckllos took his time to help us fix the issue he went above and beyond to help us makes changes in our order, He was supper professional and took good care of us next time you go three ask for Mr Joe.

Thank you to Joe for all your help with furnishing our new home.

My wife and I purchased a sectional couch last weekend. Our salesman Erik D. was very helpful with trying to decide between two choices. Took the time to listen to our questions and would definitely recommend visiting him if you are in need of furniture. Great deals and financing options were the deciding factor along with the Ashley quality.

Great experience!

Robby did a wonderful job helping us find the perfect furniture to furnish our place. Couldn’t have asked for a better experience!

Joey was great! Excited to get our new mattress :)

Erik was extremely helpful and easy to work with. Great customer service. Thank you.

Eric Demaaijer and the rest of the staff at Ashley’s were kind, courteous and very helpful.

Erik was great! Very courteous and informative.

Joe Nuckolls at the Asheville store was very helpful and make buying and placing our order so very simple. We were dreading buying and setting up delivery over the phone (being we live in a different state) but Joe and Ashley make it a breeze.

Our experience shopping for living room furniture was very pleasant and easy. We received excellent help from Tyler and his manager. Tyler was very knowledgeable and helped us find exactly what we were looking for. Which without his help in showing us other options we wouldn’t have even looked at. Highly recommended!

Joey was absolutely awesome in every respect! Five Stars ALL The Way! He's the guy to see if you need great service & a knowledgeable associate! The Best! Thank You Joey!

Ricky helped me with my order awesome place !

Erik, was so wonderful and helpful.

Joe and Joey were informative and amazing Thanks for the help

Very friendly & helpful honest

Had a great experience in store with Joey Walker. He was very experienced and really helped us get a couple beautiful pieces.

Joey Walker was amazing. He helped us with all of our questions and needs. Definitely go see him if you are in the market for some new furniture. Beautiful furniture.

Great experience. Tyler listened to what I needed and showed us the best option first, although he showed us other options as well. Two thumbs up!

Erik helped me find a recliner quickly

Professional, polite, knowledgeable staff with great products at a fair price. What's not to love?

Thanks for the opportunity to shop and take our time looking around, because of that we bought a sofa and chair. Which turned out to be terrific. Erik was great and we appreciate his professionalism and kindness. Highly recommend this company

Great cutomer service provided by Robbie!

I just left there and Joey was fantastic. He was patient and listened to what I wanted and was very helpful. He pointed out things that I didn’t think about. Highly recommend asking for him.

Joey was great

TJ was super helpful and I’m pleased with the furniture quality I purchased.

Great experience. Erik was patient, helpful and personable, not a pushy salesman, and made us a great deal on our sofa. Prices were much better than competitors too.

Tyler was great! He was patient with all of my questions and was willing to move a chair from the other side of the store just so I could see how it looked with the couch I was purchasing! To me, that’s exceptional customer service.

Erick did a marvelous job at helping out with my selections.He made my shopping experience so very smooth and seamless.

Robbie and TJ were both very knowledgeable and helpful without being pushy. The furniture is beautiful.

Joe Nockolls was awesome and very knowledgeable. Also very patient with us when we changed our minds about what we decided on and colors. Looking forward to our new furniture. Thanks Joe!

Tyler helped us and his customer service was great!! Highly recommend Ashley!

See Joe Walker at Ashley! Great and helpful sales person

Tyler has been extremely helpful on two separate occasions when we have ordered furniture from Ashley. He knows the product, is not high-pressure, and gets the job done in the most efficient way possible.

It was Great! Robbie our sales guy was so helpful. It was Great how they could shows us how everything would fit in the room. Which is wonderful!!! We all know it is a pain when you buy furniture and realize it doesn't fit. Robbie was also very Patient with us. I loved he wasn't pushy either. He took us all over the sales floor to make sure we found something we loved. Even answered any Silly question we had. I will so be going back for any future furniture purchases! Thank You Robbie so much! Thank You Ashley's Furniture! You made something that can be hard and fustrating. A very enjoyable experience.

Erik was great! Price matched what Carolina Furniture across the street offered. Not pushy, but helpful. Happy buyer!

Joe N helped us pick out the perfect table for our new house! We will definitely be back for our bedroom suites!

Ricky Laffoon was great and helped me through every step of the process

Nice shopping atmosphere. I encountered no pushy salemen. Joe Nuckolls was very helpful and informative. Good man to work with.

Joe N. provided terrific service and I would recommend anyone who visits this location to look him up!

Super and terrific , C. J. and Tyler were great !!!

Ricky and Heather were great!

Joey Walker was very professional and helpful. Great asset to this company. Thanks Joey!

We’ve purchased many items from Ashley’s Furniture and it’s always been a great experience. Our salesperson Joey was exceptional we were undecided between a few items, and unsure what would fit our home the best so he gave us information on each piece with dimensions so we could measure our space and be sure we were happy with our purchase. We returned a week later after we decided and he made check out quick and easy as well as scheduling deliver. I’d recommend Joey to everybody.

Incredible deal on a Tempur-pedic, salesperson Tyler was amazing, we highly recommend the store for all your furniture needs!

Eric is a phenomenal sales person! Very knowledgeable & friendly!

Came in with my wife looking for a new living room furniture. We were greeted by Tyler, and found exactly what we were looking for. No sales pressure, Tyler took time to explain all our options and allowed us the time to look over the entire store. Great service & excellent price, highly recommended!

Awesome shopping experience at the Ashley store in Arden, NC. Joey Walker made shopping (& purchasing) easy & his attention to detail was appreciated. I would highly recommend buying your furniture at this store.

TJ is as awesome! Helped us purchase the bedroom set that was perfect for us. Great customer service! All around great guy!

Tyler Duncan helped my mom today. He was amazing! He was very attentive to what she needed for her guest bedroom. Great customer service!

Eric Demaailer was a great help looking up other colors and options. This is our second time working with him, he’s the best!

Best experience ever of purchasing furniture. Our salesman Robbie was great! Very knowledgeable and friendly, if you are in need of furniture please go by and ask for him.

Joey was great and helpful.

Many thanks to our sales consultant, Joe Nuckolls. Joe was very knowledgeable and helpful in my experience purchasing a new living room set and bed frame.

We walked in and was greeted by Tyler. He informed us of how the store was laid out and the great sale they were having. Then he left us to browse and we bought several items. I believe a lot of sales people could learn a lot from Tyler’s approach, he was a great person to work with and you can tell he works hard for the people

Ricky from the Ashley Home Store in Arden, North Carolina was fantastic helping us to buy a new mattress and frame. Thank you!

Good prices with the fastest delivery. Customer service was on point also.

Friendly staff, great prices, and an amazing store to shop in!

I have only positive feelings about my recent experience with Ashley Furniture. The salesperson, (T.J.) went out of his way to help select the right bed that would match our requirements. He also agreed to a very positive sales price which was unexpected. The delivery was much quicker than expected which was a huge benefit on our end. The delivery crew was very efficient and left no traces of any residue. Happy endings are hard to find nowadays.

Joe Nuckolls helped us find the. Table & chairs we were looking for… so we bought the product!

Do not use this store!! They do not take responsibility for their mistakes!We bought a 5000.00 mattress. TJ the salesman who sold us this mattress told us our old mattress would be taken away when they delivered the new one. When they delivered it they refused to take our old mattress and was going to leave the new one in the garage. We had to make them help us to bring the new mattress in the house and put the old one in the garage. We talked to the manager who said basically the removal of the old mattress was not put on the receipt that TJ filled out. So nothing he can do it was TJ fault. However TJ is his employee his responsibility since he is the manager. Apparently no one takes responsibility for anything in that store. Manager gave us some phone numbers to call to have it removed. Now we have to take another day off work to get it removed and do all the leg work. This was reason we bought the mattress there so we didn't have to worry about disposal the old one. The manager said if we brought in the receipt he would reimburse us. We will see if that happens. We called corporate who was no help saying it was the manager's responsibility. Who do you talk to when no one is responsible? I will update when we take the receipt in to get reimbursed. Beware of this store!

Joe Nuckolls assisted us through the whole purchasing process. He was very helpful and explained all the differences between the furniture manufacturers. 5 stars for Joe and Ashely’s furniture! Will definitely purchase again from this store.

Joey was a really nice, friendly, and helpful person!

Very nice staff. Very kind and helpful. Definitely recommend if you're looking for furniture.

I always wind up at Ashley when I need furniture, and Erik always finds me exactly what I need at a great price. Very happy with our new couch and loveseat.

Erik was a huge help. Awesome service great products

Joey Walker really helped us with a powerlift chair! Appreciate his transparency!

We worked with Ricky Laffoon to purchase new living room furniture and appreciated his customer service and honesty. He wasn’t pushy in his approach, letting us browse and find what we wanted without being overwhelmed. He was kind, attentive, and very helpful. We’ll be back to purchase more furniture from him for sure!

Joey in Arden gave great service! I especially appreciated his patience with the number of times I changed my mind. He looked up a number of special orders for me and truly tried to get the best deal for me. Thank you!

A beautiful store full of wonderful people, furniture, and service

Wonderful experience! Rick was detail oriented on every aspect of the furniture we were interested in. Couldn’t have ask for a better experience!!

Joe Nuckolls was very helpful when I purchased a recliner from Ashley's. He was very knowledgeable was very easy to do business with. Gave me several options as far a color choices. If you need furniture ask for Joe. He's easy to work with.

TJ was super helpful and answered all of our questions. He made it a very easy and stress-free experience.

Joey is an amazing person!!!!

Our sales person Joe Nuckolls. He was very knowledgeable, professional and provided a great customer experience. It was refreshing to have him as our salesperson. I highly recommend Ashley Furniture. Ask for Joe Nuckolls!!!

Joe Nockolls took great care of me while I shopped at Ashley. His entire team took care to make sure I had a great experience

Excellent salesman, TJ… helpful and patient.

We had a great experience at Ashley. Ricky was a very laid back sales man and was not pushy which we appreciated as we did not want to feel forced into a purchase. He let us shop and was ready to answer any questions we had when ready. We are very excited to receive our new furniture.

Joey was very helpful great customer service

Joe M. Did a fabulous job helping g me pivlck out te right couch for me. It was not and easy task trust me. He did it with professionalism and curtesy. I know I was a pain in the butt asked all the different question. But he was outstanding and understanding. All the people their where great and friendly. I would recommend Ashley store. If you want great furniture and even geater people to take care of you.

T.J and Chris were awesome. We went in looking for a new mattress for our son and ourselves. They worked with us to get what we needed. We were in and out within 30 minutes. Thanks!!!

Came into the store was instantly greeted by Erik D. He asked us what we were looking for and we found our purchase with ease very professional as well he had a great sense of humor! We will definitely be returning for future purchases.

Went to Ashley to buy a sofa. Erik was my salesman. He was so informative and knowledgeable. He made me feel very comfortable with my decision. He took the time to explain each sofa and was very patient with me. I will be going back to purchase more furniture.

Erik was very easy going not pushy and knows the products very well, I highly recommend him if you are looking for furniture!

(Translated by Google) Excellent service from the person. He spoke Spanish and was very friendly. (Original) Excelente servicio la persona que. Nos atendió habla español y fue muy amable

Great customer service and help! Joe N was helpful and got us the perfect furniture!

Joe N. had great customer service skills. Very helpful and patient during our visit to Ashley.

Easy and quick.

Chris Morrell was excellent in helping us with our furniture choices!!! He was very knowledgeabl, but not overwhelming so. We would highly recommend him to help you with your furniture needs at Ashley Furniture in Arden NC!

Do not use this store!! They do not take responsibility for their mistakes!We bought a 5000.00 mattress. TJ the salesman who sold us this mattress told us our old mattress would be taken away when they delivered the new one. When they delivered it they refused to take our old mattress and was going to leave the new one in the garage. We had to make them help us to bring the new mattress in the house and put the old one in the garage. We talked to the manager who said basically the removal of the old mattress was not put on the receipt that TJ filled out. So nothing he can do it was TJ fault. However TJ is his employee his responsibility since he is the manager. Apparently no one takes responsibility for anything in that store. Manager gave us some phone numbers to call to have it removed. Now we have to take another day off work to get it removed and do all the leg work. This was reason we bought the mattress there so we didn’t have to worry about disposal the old one. The manager said if we brought in the receipt he would reimburse us. We will see if that happens. We called corporate who was no help saying it was the manager’s responsibility. Who do you talk to when no one is responsible? I will update when we take the receipt in to get reimbursed. Beware of this store!

Excellent service with knowledgeable staff!

Great experience, super happy with service. Joe Kuckolls was a great, went out of his way to accomodate our special needs.

Joe walker was a great representative! Great help and made the whole process easy! If you go in, ask for them!

Oh boy, where do I even begin with Joe Walker and his furniture-selling prowess? Let me tell you, this guy could sell a couch to a fish! I walked into his store expecting just another run-of-the-mill furniture shopping experience, but boy was I wrong. From the moment I stepped through the door, Joe's infectious energy and passion for furniture were practically bouncing off the walls. He greeted me with a smile that could rival a Cheshire cat and a firm handshake that made me question whether I was buying furniture or signing a business deal. But let me tell you, Joe knows his stuff. He could talk about the intricacies of a coffee table like it was a work of art. He passionately described the stitching on a sofa as if it were the secret to world peace. I couldn't help but get swept up in his enthusiasm. And the selection of furniture? It was like stepping into a magical kingdom of comfort and style. Joe had everything from sleek modern designs to cozy traditional pieces. It was a furniture lover's dream come true. But it wasn't just the furniture that made the experience memorable. Oh no, Joe had a knack for throwing in some unexpected surprises. At one point, he pulled out a hidden compartment in a recliner and revealed a built-in massage feature. I mean, who needs a therapist when you have Joe Walker and his magical furniture tricks?But the best part of the whole experience was Joe's sense of humor. He had a joke for every piece of furniture. I swear, I laughed so hard at one point that I almost fell off a barstool. Who knew furniture shopping could be so entertaining? So, if you're in the market for some furniture and want a side of laughs with your purchase, look no further than Joe Walker. He's the guy who will make you feel like you're buying more than just a piece of furniture – you're buying a whole experience. Trust me, you won't regret it. And who knows, maybe he'll even throw in a free laugh or two.

Joe Walker was super accommodating and helpful. Listened to my needs and directed me to exactly what I needed. If anyone was to go to Ashley Furniture I recommend working with Mr. Walker.

Joe Walker was a super amazing help while I was shopping in the store!! He was super helpful and made sure all my needs were met!!

My experience was great! Joe Walker was an extremely good help!

The best Costomer server even to BatMan Joe walkers the Man 🔥🔥

Joe Walker was an absolute legend, he was so kind and educated. I will NEVER purchase furniture from anyone ever again, idk who “Ashley” is but she needs to be fired this place needs to be called “Joe’s Furniture”

Joey was great

Worked with Joey. Great service!

10/10 Ricky and Robby were fantastic helping me pick out furniture from stop to finish, I will absolutely be coming back next time I’m looking for anything I will absolutely be stopping in!

I had a quick and pleasant experience purchasing a couch with the assistance of Ricky! I will definitely be returning.

My experience at this Ashley was great for the purchase of the furniture that I was looking for. Our sale person took my driver license to make a copy for the purchase and failed to return to me. I realized I did not have them when I returned home over a hour away from the store. I call our sale person and was told he had indeed found them and would place them in the mail at the UPS store that day. It is now a week later and I have yet to receive them. I did call Ashely to ask about my drivers license and was told by the manager that he was told my license was put in the mail maybe Friday or maybe the following Monday. I guess after they make the sale they’re done with you.

Do NOT buy furniture from Ashely Furniture. I purchased a bedroom set in early December. After the delivery team left, I discovered some of the drawers did not work and a crack in one of the pieces. I immediately called to open a ticket. I have called every month to try to get my service scheduled to be told no appointments are available. They will not let you speak to a manager but promise one will call back that never does. I was told today that they will be here in May to repair. I have a drawer that is unusable. This is horrible customer service. I will never buy from them again. The sales experience at Arden was great but the customer support post sale is horrible.

Had a very knowledgeable sales person who had patience and provided the time I wanted to make my choice of furniture. He helped me work a fair deal and was able to arrange quick delivery. Good experience.

Ricky was so helpful and patient.

Joey was very knowledge and accommodating. His customer service skills were excellent.

Our salesman Joe Nuckolls was awesome again ! He helped us find just the right couch/sectional we were looking for. He was able to answer any questions we had and was able give us all the info we needed about the sectional. Chris the general manager as always made sure that if we needed anything he was there to help answer any questions we had.

The staff was warm and welcoming upon arrival and throughout my visit. My sales rep was TJ who was the ultimate professional. He was able to answer any questions I had and kept me informed about Ashley’s sales and policies. I would definitely recommend this location to everyone.

Went in to find a couch and Joey was super helpful. He even gave us tips to keep our cat off of the couch. Great service!

Joey was great, helped us find the best couch!

We absolutely recommend Rick he helped us out tremendously and was super nice, patient and extremely helpful!!!

Eric was extremely helpful as well as knowledgeable about our desk purchase

Joe was great! Very helpful.

Joe was awesome and very helpful. Very satisfied

Joe Walker did a great job in assisting our furniture purchase. Joe did a great job scheduling our furniture deliveries.

The staff are amazing and Tj was a great salesman and he was a big help to our growing family!

Ricky was a great help in helping with ideas for space. Appreciated his expertise and he gave me time to browse.

Beautiful store, great staff!

Worked with TJ today-he was incredible. After a particularly not great experience at Carolina Furniture, walking into Ashley and working with TJ, was a breath fresh air. He helped with everything but didn’t hover or make me feel pressured in anyway. Everything was explained thoroughly and he didn’t hesitate to answer all 300 questions I had. Go see TJ!

Joey was awesome, very helpful

John Nuckles was absolutely amazing to us and helped us find our new bed! He did a great job explaining the details of each mattress, we really felt as though he knew each piece of furniture inside and out! You can tell he takes pride in his position, as he should! Thank you John for your wonderful help, we can't wait to get our new bed!

While the customer service in store was great the furniture that was delivered was not the same quality that was delivered. I could have bought the same poor quality furniture at Big Lots. Bought the extended best warranty they have took over two months to get an appointment for a technician to come out. The man said the issue was common and parts and pieces had to be ordered. Random pieces have been arriving my house. I called Ashley to see when they might be coming back out to fix the problem and first available appointment will be late May. This is ridiculous!! I DO NOT recommend anyone purchase this brand!!!

Joe N was extremely helpful, even working late to explain mattress options to me over the Labor Dsy weekend. He also helped me by ensuring delivery to meet my timeline. I highly recommend Ashley Furniture in Arden NC and Joe N as your next furniture sales rep.

Great experience at Ashley Furniture with Tyler. Very helpful, knowledgeable, customer service oriented and professional. Honestly goes a long way! Thanks for a great experience.

Eric was fabulous to deal with. Told me everything I wanted to know about the piece of furniture and then asked if I had any questions. After that he gave me some space to really look at the furniture and make my decision. He didn’t hover, but was there when I needed him. Can’t wait to receive my furniture.

Joey was great

Great team , received the best help from vert nice personal

TJ was amazing!

My experience was exceptional. What I did appreciate was that no associate followed me around. They let me shop at my own pace and in peace, however, we're still available for any questions. No pics to post as I have not had my delivery yet.

Both Rick and Chris are superb salesmen. Very personable.

Have always bought from Ashley, but not thrilled with anything these days:(

Ricky did a great job

Great info.

Salesman Joe Nuckolls was as good as it gets . The knowledge of their furniture was so helpful to find exactly what we needed. The general manager Chris Morrell even came out to talk with us to make sure they could help us with any questions we had. Very courteous to our needs. Overall a awesome experience.

Great and easy to deal with

Chris did a great job

I'm had a positive experience with Ashley Furniture and Antonio McDaniel! The efficient and helpful service provided by Antonio made my bed frame purchase a pleasant one.

Joey Walker was a great help to us today. He was friendly and knowledgeable, not pushy. Thank you

Eric is a great salesman and a nice guy.

Ricky was very helpful when helping me pick out my first couch

Worked with Joey walker today. He was super professional, thorough and a complete pleasure to work with.