Ashley Store Cary, NC

I was searching for a black full sized bedroom set. I walked into Ashley’s showroom and Mayra greeted me. She asked the five essential questions. I responded to Mayra’s questions with details. She researched what I desired. Found it and then presented it to me. She quoted the prices of each item. She asked more essential questions to maintain a full understanding of the assignment. She exceeded my customer service expectations. I was satisfied with the customer service, and the product. She is a great communicator. She was very professional and knowledgeable about the products. Overall my experience was a 10!!!! Thank you and I look forward to other purchasing opportunities with Ashley’s of Cary, NC. Terry Cameron

Matt was great

I have made multiple purchase with Mike and he has always made the process so smooth and stress free. I will continue to work with Mike for all of my Ashley Furniture purchases in the triangle. Great showroom with plenty of options to pick from. Thanks Mike, till next time!

If you go in ask for Daniel. He was a big help!

Matthew did an amazing job of taking the time to help us find exactly what we needed. Very knowledgeable, professional and personable! If you need furniture……see Matthew !!!

Excellent selection with attentive service. I was able to look around and ask questions as needed. Very relaxed atmosphere with helpful but not intrusive staff. Taylor at the Cary store was exceptional and I would also recommend Amanda at the Raleigh location. They know their products and can easily find things on the floor to fit the specifications you are looking for!

Lindsey took great care of us! She listened and guided us every step of the way. She helped us with picking out colors as well as reviewing dimensions of the space to help evaluate what would look best.

Mike was excellent help ans was very patient getting us approved! Highly recommend! Thanks Mike!

Ben super helpful

I purchased beautiful wall art from Ashley Furniture in Cary NC. I worked with Taylor Alexandra. She was very helpful. She made suggestions. She was wonderful to work with.

We are shopping for a recliner and Mayra has been a big help!!

I had to get my husband a new lift chair, since I had done business with Ashley's furniture before, I decided to go back to Ashley's & Leah met me as I was coming in & assisted me with the chair, not only did she give me a great deal, she was very courteous & friendly, made my day go so much better. Thanks so much Leah, you did a great job, can't wait for it to arrive

Very friendly, helpful salesman. Mike wasn’t pushy, knew his stuff!

Daniel Sanchez provided excellent customer service and knowledge based on the product. Thorough and detailed with an easy purchase experience. Come in today to make your purchase and ask for Daniel!

Great experience today! Thank you Lindsey for answering my questions and being so welcoming and adding no pressure.

Ben at the Cary store was amazing to work with. We went in having an idea of what we wanted but unsure how it would look all together. Ben was able to help us piece things together and we walked out with everything we needed for our living room!

Daniel was awesome! Easy to work with and he made the whole experience a pleasure!

Our sales associate, Jove, was exceptional. She helped us find exactly what we were looking for and at a great price. Highly recommend asking for her.

Had a wonderful experience here purchasing a couch for our new home! Danny was super helpful in finding a couch that fit our space and that would work with our dog - he gave us the space we needed to peruse, while also being available to answer our questions. 10/10.

Danny was amazing. We took longer in buying the couch because we are very thorough with our purchases. But he explained everything solidly 💯

Joveline was excellent. Her patience in this industry shows how much she enjoys her job

Matt was great with trying to help us find the furnitures we wanted. Excellent selection and went above and beyond to find a certain set.

Ashley Furniture is my go to furniture store. Enjoy the wide array of furniture, furnishings and bedding. Thanks to my sales associate Leah who was very helpful in determining the right choice bedding.

Danny was awesome and very helpful!

Good furniture, excellent customer service, and market-competitive prices.

Mike was great

Beware: Ashley Furniture Has Zero Integrity After the Sale I was genuinely excited about my new dresser. That excitement wore off fast. The delivery driver left before I could sign or fully inspect it. I noticed a small indentation on one leg, contacted Ashley, accepted a minor partial refund, and considered that matter closed. Fair enough. Then, still within 30 days, I got down on the floor and noticed something far worse: a 7-inch crack, not a scratch, a structural crack in the front facial board beneath the top lip. I reported it. They scheduled a craftsman visit. I thought they were going to make it right. Instead, I got a call today saying that because I’d already settled the first damage claim, they weren’t going to address this one at all. Two completely separate issues. One structural. And they’re tying their hands behind their back with fine print to avoid accountability. This isn’t a customer service issue. It’s an integrity issue. Do yourself a favor: skip Ashley and buy from a local furniture store. You’ll spend comparable money and get people who actually stand behind what they sell.

I visited the store today! I had a wonderful experience at Ashley Furniture. I love all the pieces we selected (3 tables) and Leah provided exceptional customer service. She was very professional, welcoming, and never made us feel pressured. Keeping her contact to order more in the near future.

Lindsey was very attentive and listened to what I was looking for. She also gave me time alone to look around and text my Daughter with pictures to assist me on my decision. She gather pillows, etc. to hold up for me to decide if the color would work for me.

Daniel excelente vendedor y excelente persona muy amable 100 % recomendado

Daniel gracias excelente tu atención !

Mike was amazing and fast and efficient had everything we needed

Mike was great

I want to leave this review for Taylor who helped us out today - she is wonderful! She was not at all pushy (like some sales people can be) just very helpful and knowledgable which was greatly appreciated. Some people just have a nice way about them and that would be her with a sprinkle of humor and overall nice personality. I'd highly recommend fam/friends who are needing to refresh their interior decor.

Leah was fantastic! She was incredibly helpful and kind throughout the entire process. She took the time to research options for us and truly went above and beyond. Her customer service was outstanding - she absolutely knocked it out of the park! Highly recommend working with her!

Leah was great showed me exactly what I was looking for and was in and out in no time.

Leah was very helpful with helping me choose a living room set. She took measurements, helped me move furniture, printed out information on the furniture and price matched a table for me. She went above and beyond to make sure I was happy with my purchase. I truly appreciate all her help and friendliness. The store was clean and attractive.

I had an easy time getting the information on the furniture I was looking for! The service was great and price was fair!

Matt was a pleasure to work with. He was professional and went out of his way to help me find what I was looking for.

Extremely easy to work with, ask great questions. Decide how best to help me, took around the store to show me different options, as I found that was the biggest help. Stayed with me the entire time through purchase made the The kind of sales process that most of us want. Not pushy but available.

I walked into the store late on Sunday to review items on my wishlist. Matt Z welcomed me warmly and showed me the pieces. He then worked with me to fulfill my list because of a good sale taking place and helped me find a few items which met my needs in a better way. I was in and out quickly and have the pieces ready for delivery!

Furniture shopping can be an overwhelming task. There are so many options to look at, so many stores to visit, and there’s never a shortage of sales people willing to help you. My experience with Ashley in Cary was wonderful. Daniel S. was our sales associate and he knew the right balance between helping us out and giving us space. He checked up on us after a while and we had found the furniture we wanted. Daniel took the time to explain all the benefits and the features and make it a simple decision for us. I highly recommend this location and if you can be Fortunate enough to have Daniel as your sales associate, you’ll have a wonderful experience.

Had a wonderful experience with Lindsey who really took her time to explain things and make sure that we had what we needed and we were happy with every decision we made. Thank you so much!

Great experience! Matt Z. was fantastic in helping my husband and I purchase our new couch, chair and ottoman. He showed us a few options and then let us take a look around on our own. When we made a decision he helped walk us through the different set-ups and fabric options. Will be back.

Great store lots of options but most importantly is the staff. Very helpful staff with no pressure. Made 2 purchases in 2 days. Great orange days sale!!!

Good customer service. Great store. Matt Zakarian was amazing.

Mike was very helpful and took the time to show us everything and give us a great deal!

Mike took good care of us.

Taylor has been fantastic! Super helpful with our indecisive tendencies and gave us all options. Thank you Taylor!

Lindsey was amazing. She had helpful suggestions with no pressure to overspend. Enjoyed every moment. Selecting and purchasing was a breeze. There was a lot to choose from. Recommend asking for Lindsey at the Cary NC location. Thanks for everything

A+ Knowledgable & polite 🙂

Matt was very helpful Ang pleasant to work with. Highly recommend Ashely and ask for Matt.

I was there after visiting several stores. The staff were very friendly. My items were delivered free of charge.

Great experience. Stopped to look at a new bedroom set while on a business trip, and left with everything I needed/wanted to be shipped to my home. Taylor was very patient with me, swapping out different looks to help me find what I wanted. Store also has great clearance items, these just have to be picked up within 48 hours, so if you are going clearance shopping, make sure you have a way to pick up your items. Overall great experience, will definitely be using Ashley furniture from now on!

Great experience Taylor was well versed and had plenty of knowledge about the products As well she had alot of patience with help finding the best bed and matress setup.

We had a great experience at Ashley Furniture thanks to Mayra. She was very kind, patient, and made sure we found exactly the bedroom furniture we wanted while also helping us get some great discounts. She even gave my son a squishy toy, which made his day! Excellent customer service, I highly recommend asking for Mayra if you visit.

We had a wonderful experience. Our salesman Matthew was phenomenal. Stop by and ask for him.

Great experience at Ashley Furniture! Mike was very helpful, took the time to understand what we needed, and gave us good recommendations. highly recommend!

This is the third time I have purchased furniture at Ashley in Cary, twice working with Leah. I have always received great service and have never been pressured to purchase.

My sister and I are very pleased with the service we received. Lindsey was very patient with us. Answer all of our questions and was very accommodating and helpful. Top of the line sales associate.

Excellent people!!

Ben was completely amazing with making our purchase easy and efficient, quickest purchase ever thank you and attitude was complimentary to our family's humor... Again awesome Job!!

Ben was really nice to us and funny too! My dad was joking around and he made the experience fun

Mike was so helpful and efficient in getting us set up with a new couch! He made the process so quick and easy, and even got us an earlier delivery date - we highly recommend Mike and Cary’s Ashley Furniture!

Very helpful team

Jorge fue una persona súper amigable y que te informaba de todo.

I had a great experience at the Ashley Store in Cary, NC. Lindsey from Ashley was very helpful in answering all of my questions and she made the purchasing process both quick and easy!

Excelente atención Jove

Salesman Jove was helpful and friendly!

My experience was great. I went in to purchase a accent chair and ended up with bedroom set and the chair! Ebony was amazing! She was very friendly, helpful and knowledgeable on the items I purchased. Thank you for all help. I will see you again soon.

I can’t say enough great things about this store! Kerry went above and beyond to make sure I got exactly what I wanted!! Definitely recommend everyone shop here!

They helped us out with excellent deals on our new home!! We are satisfied with all service and will be back to see Kerry again to help us!!

Ashley helped us in finding suitable furniture as per our requirement and answered all our questions.

Leah helped us finding the best recliner with the best price. We will look for her next time whenever we visit

Dan and I had a 100% great experience with Leah Hayes helping us find the dining set we were looking for at a price we could afford with 12 months/ no interest financing too. Leah was super friendly and made the whole experience easy and the purchase painless.

Leah was exceptional with the purchase of a power lift recliner for our 16 year old son who had pectus excavatum surgery, in June 2025, that helped him along the long road to recovery,. Thank you Leah. Buddy, Maris Stella and George

Ben was a great help! He made the process of finding our room furniture super easy!

We came in Tuesday and met Leah. She made us feel so comfortable. We came back after we got the measurements. We came back to see Aleah and she was the best, we would recommend coming in to see Leah!!

Leah was great to work with! Very knowledgeable and a pleasure to work with on our purchase!

This team is Absolutely Amazing!

I am sorry that I have to write this review but it is so necessary to warn you all about buying certain items from this store. Some of their sofas have what you call gassing issues....My wife bought one sofa in 2023 and then Ashley replaced the sofa due to gassing issue with another sofa that we had picked in 2024 and paying the difference because the second sofa was more money. So believe it or not the second sofa is doing the same thing.....it is gassing on and off which it throws a bad toxic like odor that fills the whole room....this nasty odor which is causing a tingling sensation on your tongue, watery and itchy eyes, and runny nose.....no its not a cold.....the sofa has been gassing all year long.....we went to the Ashley store in Cary, NC where we bought the sofas from and the second time they weren't so receptive about our issue again as they think we are lying and told me I had to speak to corporate.....I say how can Ashley sell us another sofa a second time with the same issue.....I spoke to corporate and they wouldn't take the sofa back and give my wife a full refund....all they could do was we keep the sofa and they sent my wife a check for $175.00.....we paid like $1200.00 for the sofa and this was all they could do.....this has not been a good situation for our health especially that I work from home and breath this bad odor.....they have no concern or consideration about our health. Ashley did not do us right.....I am so fed up that I am going to have to throw this sofa out to the garbage and we take the loss....this is incredible that we have gone through this with two sofas.....we will now go out and spend more than double the price to buy a sofa of better quality from a furniture company with a better reputation......just so you know you all can google furniture gassing or sofa gassing and you can see that this gassing is due to the bad materials that are used to make the sofa....it could be the wood frame inside the sofa, or the outside material whether its fabric or fake leather, or the cushioning material that is used inside the seat or back cushions that is causing gassing issues......like I said I didn't want to write this but I am so aggravated with this Ashley experience and I never went through this at all with any sofa I bought in the 30 years before we bought here at Ashley.....you should be ashamed to treat customers like this as if we are crazy that a sofa with its bad toxic (gassing) materials could be doing something like this....cheap materials used as most of your furniture is assembled and built from other asian countries and shipped here to the USA. Ashley knows they got us in a lousy position as it ain't worth taken them to court and paying for a lawyer to do so.....the $175.00 they gave my wife was just bullshit.....so at least I can speak here and warn you all about buying at Ashley !!!

Mike was excellent. Very personable! Ty!!

My experience at Ashley‘s furniture today was amazing Dan. I really appreciate his honesty. I appreciated his time, his effort, his sincerity. He was a real great sales representative . He didn’t try to harass me to buy anything, he waited patiently. He was also very educated on the set I did end up purchasing .I also appreciate his manager for his patience and his attribute to me making my purchase.

Danny was amazing helping my wife and I pick out a new sectional for our bonus room and as well get a new mattress! He’s our guy when we ever need to come back! Thank you Danny!

OMG!!!! Danny was awesome. He took his time and answered all of my questions. Wonderful Customer Service.

Ebony was awesome... took the time to understand our needs and found us exactly what we needed.

It was a pleasure to work with Myra Hernandez. When I entered the store, Mayra greeted me and gave me an explanation of the layout of the store. Once I found the furniture I was looking for, Myra answered all of my question’s. Mayra explained the pricing, timeline for Delivery, and additional protection and coverage of the furniture. Thanks for the exceptional service. Thanks Adrian Dumas

By far the best experience I’ve ever had. Jove was wonderful and answered all our questions, 10/10 I’ll be back in a couple months.

Asked what we wanted showed us what we asked for we got the product at a sale price

Evbony, was outstanding, she has excellent costumer service skills. She has great patience which is needed when you dealing with elderly people. She made our shopping experience wonderful. Few people have her demer. I will buy again from Ashley of Cary. Thanks again Evbony.

I had an outstanding experience working with Taylor at Ashley Furniture. From the moment my wife and I walked in, Taylor made the entire process easy, stress-free, and actually enjoyable. She listened carefully to what we needed, asked the right questions, and never once made us feel pressured or rushed. What really stood out was Taylor’s product knowledge and honesty. She explained the differences between options clearly, helped me compare features and pricing, and made sure we chose pieces that fit both my home. It’s rare to find someone who combines professionalism with genuine care, but Taylor does exactly that. If you’re shopping at Ashley, do yourself a favor and ask for Taylor. You’ll get great service, thoughtful guidance, and a smooth experience from start to finish. Highly recommended.

Mike and Mara were pleasantly easy to deal with. They went out of the way to make sure our purchase was exactly what we were looking for!

Mayra was so helpful! She helped in choosing the right color and style of recliner which complements my existing furniture.

Jovi was a great help today! She gave us many different options and helped us get the best price for our furniture! Jovi was great to work with!

Jovi was very helpful assisting us with purchasing a new bed frame

High price

We came into the store looking for bedroom furniture and Ben was super helpful and friendly. He was very informative and answered all of our questions.

Jovi is excellent! Very knowledgeable and helpful without being overbearing. If you are shopping here definitely work with her

Great help from everyone- fast work no pressure. Love my new chairs

Went in to this store for a small purchase, Taylor was very helpful, thorough and quick

Danny is the best! Love this store

Taylor was the best super helpful and friendly will be back to buy more.

Taylor was extremely helpful, honest, kind and enthusiastic. One of the best sales person that I have ever worked with. She met us with h a smile and worked every quote and change to fit our budget and needs. Great job Taylor, James

We had a great experience working with Mike (guy eating burger on Feb 18) at Ashley Furniture. He was friendly, knowledgeable about mattresses, and took the time to answer all of our questions without ever being pushy. We appreciate how patient he was as we tried different options and talked through what we were looking for. He also helped us find some really good deals. We would definitely recommend asking for him if you are shopping here.

Ebony is and outstanding sales representative she was solely 💯% why we purchased. My wife and I will be returning to purchase again and again and we will recommend her not only because she's awesome at what she does. Ebony was patient, informative, and made the process seamless.

Ebony was fantastic! Very knowledgeable and her personality was amazing!! Highly recommended asking for her if you are needing a mattress!!

Mayra was a fantastic sales associate. She helped us through the buying process, giving us time to look on our own, offering suggestions, and answering all of our questions. Would highly recommend Ashley Furniture and Mayra!

Lindsey created the perfect sales experience! She was well versed in the products but not pushy. She offered valuable suggestions and was extremely communicative! Ask for Lindsey if you shop Ashley in Cary!

Ashley in Cary, NC is now my go to store for all things home furniture! I found everything I wanted there and more! They have huge selection of quality furniture at reasonable prices and the discounts are helpful. The salesman, Danny Sanchez, was amazing! He was extremely helpful and knowledgeable. He was always available to us when we had questions and took the time to show us all the different options we had. I highly recommend him and Ashley!

Ebony is knowledgeable about style and down to business!

Mike was great

Ben was great in helping with layout, choices and comfortability!

Taylor was beyond amazing. She didn’t hover or try to pressure us in any way, and actually went well out of her way to find options that would ensure we got exactly what we wanted and still stay within our budget! Knowledgeable and personable, Taylor knows people as well as she knows her company. We definitely won’t be going anywhere other than Ashley for our furniture needs in the future!

Absolutely fantastic experience working with Taylor. She was very helpful and understanding of our needs. Can’t wait to get our new furniture.

Daniel Sanchez was our sales person at the Cary location. We were looking for a sofa with recliners for our bonus room. He was very helpful & friendly. He was knowledgeable about the sofa's that we were looking at. I recommend him as your sales person. Thanks Daniel.

After years of uncomfortable sleep, I finally found the mattress of my dreams — and it’s all thanks to Ebony at Ashley Furniture. When I walked into the store, I was really hoping to work with someone knowledgeable who could truly guide me through the process. Ebony exceeded every expectation. She took so much time with us, answered every question thoroughly, and clearly knows her products inside and out. I never felt rushed or pressured — just genuinely supported in making the right decision. Her expertise and patience made all the difference, and I’m so grateful we worked with her. If you’re looking for someone who truly understands mattresses and cares about helping you sleep better, ask for Ebony. You won’t regret it!

Mayra was so kind and went above and beyond to help my sister and I find our new couch!! She is very knowledgeable and made sure to answer any questions we had. Thank you !!

Mike was great to work with. Knew exactly what we were looking for and we were our so fast with a new couch!

The sales staff were not overbearing, let me look around, Mayra was as excellent answering all my questions!

Met with Matt Z. Attentive and helped me get a fair price on the mattress and pillow I ordered. Although he said the price of the pillow was a little less than it actually was. Overall, a great experience they weren’t aggressive sales people which was a relief. I will be be back for more purchases from Matt.

Lindsey is the BEST! So patient and helpful! She was fabulous to work with!

Jovi was excellent! Lovely lady!

Danny was super friendly and knowledgeable. We wouldn't hesitate to go back to him again.

So easy and very smooth sale

Mayra was so sweet and helpful from beginning to end. She was extremely friendly, thoughtful, and willing to go the extra mile to make sure we felt informed about all details of our purchase. She even took the extra time to help us brainstorm future pieces we weren’t buying that day. Go in store and work with Mayra!!!

We came in on the 14th and met with Ebony. She was fantastic to work with. Very friendly, knowledgeable, and engaged with us. We are thankful to have worked with her and bought two chairs

Ebony was great! Bought two chairs. Next time Ashley has a sale, I’ll be sure to come back.

Worked with Matt getting a sectional for us. He made the process easy and with no pressure. Appreciated his style very much! And he saved us some money. Great all the way around!

Ben listened and met my requirements expertly. A very Pleasant experience!

I walked in just to look but Mayra did a great job and helped me decide to purchase four bar stools for my newly renovated three season room. Thanks for your help Mayra, she is terrific!

thanks for your help, ebony. We’re excited about our new chair

Ebony was awesome and helped us find a nice chair

Taylor was engaging and the friendliest sales person. She followed through and made us feel like the only people in the store. Highly recommended her!

Listen folks….. if you need to buy furniture come and see Taylor! She was the best sales person we’ve ever had the pleasure to work with!!!! See her and you’ll be as pleased as we were!!!!

I had an excellent experience at Ashley Home Store in Cary last week thanks to JOVE! She spent a ton of time with me, patiently helping figure out the perfect living room set and a guest bedroom set that fit my space and style. No rushing at all—she really listened and offered great suggestions. On top of that, she hooked me up with a solid discount that made the whole purchase even better. Highly recommend her if you’re shopping for furniture! 5 stars!

Matt did a great job!

Leah was awesome and so helpful! Very kind and we’ve worked with her multiple times with each experience being better than the last!

Mayra was a complete professional and a pleasure to work with

Ben has been a great help!

Taylor was probably the most helpful furniture salesperson I have ever dealt with. Highly recommend.

I was looking for accessories for a new house. Sales associate Ben took me around the show room and together we came to a very satisfactory conclusion

Worked with Taylor last year and was impressed. Called her when we needed a mattress quickly. We completed transaction over the phone. We would only do this because we trust her!

Our Sales Lady , Taylor, was extremely very helpful.. as I do not make quick decisions.. she was very patient with me and helped with choosing a color to go along with 2 sofa we purchased. When you come, please ask for Taylor !!!!!

Taylor Alexander has a fantastic grasp for the material, all costs, & overall knowledge of the furniture. She was extremely helpful, went above & beyond to present multiple options, ideas, etc. Highly highly recommend having her walk you through the store & express your desired items. She truly was fabulous. If I could give 10 stars I would

The whole store has a great vibe and employees are super friendly here! Shoutout to Mike for helping us find a furniture set that’s perfect!

We had such a fantastic time shopping for furniture. Mike was top notch. He was so helpful and knowledgeable. He worked with us to get the best bedroom suite within our budget. Highly recommend!!

Leah is the best! Ask for her. She is not pushy and really listens to your wants and needs. She was immensely helpful !

Dealt with store associate Ebony and would definitely ask for her again. She was very friendly, and knowledgeable ! She was easy to work with and not pushy!

Loved our shopping experience with Ebony! She listened to our preferences and helped us quickly find the perfect sofa. Mayra was also extremely helpful and kind when answering our questions. I highly recommend shopping at this location.

Ben was courteous and prompt. Looking forward to the delivery.

Great customer service, In and out quickly!

We had the best experience working with Taylor. She was super helpful, knowledgeable and never made us feel pressured. She made choosing a couch feel easy and we left feeling like we got exactly what we came for. We will for sure be back for future purchases because of her!

Ebony was amazing super helpful and made it easy !

Mike was great. I was back and forth on this purchase and he was patient. Very transparent. Not pushy! Would highly recommend and shop with him again.

Leah was so helpful, not pushy and really made our decision easier.

Ben was great to work with. Helpful with all of our questions and we appreciated him working with us.

Daniel was great!! Very helpful and professional with us the second we walked in.

Truly amazing experience with Ben! He was super helpful, not pushy at all, and very patient! Highly recommend seeing him if you need furniture!

Ebony was awesome to work with!! Helped us find a great couch and was very professional through the whole process

Ben was helpful

Bought a chair for my nursery. Very happy. Joveline was very helpful and made everything super easy.

Lindsay was very helpful and experienced when helping us furnish our new home.

Lindsey was a great help in helping us find a sectional for our new home. It’s so nice to have a polite, knowledgeable salesperson to guide you in your purchase. I would most definitely recommend Ashley.

We visited the Cary, NC location today and we met with Lindsay. She was welcoming, knowledgeable and professional. She made us feel comfortable and we never felt pressured, which allowed us the space to look around and calmly make our choice. We’re very happy to have worked with her for our purchase.

Leah did an outstanding and professional job!

Friendly and helpful staff, and way above the competition with their display of modern bedroom sets. I am very happy with my purchase

Terrific customer service

Mayra was outstanding. Professional! Knew inventory and product descriptions well! Such a wonderful experience! I’m very thankful.

Lindsey Walton was wonderful.

Daniel Sanchez did an amazing job knowledge which couch best for pet and kid’s friendly!

We needed to buy a new mattress set and cannot tell you how much I appreciate it Mike our salesperson. He really took his time in understanding what it was that we liked and didn’t like and showed us lots of possibilities.

Our sales representative was Jove. She was knowledgeable of all the products, and very professional. We never felt rushed. She was always there to answer questions and was polite. We never felt like we were being pushed one way or the other in our purchasing decisions - very impressive! Jove and her Manager really worked with us. Would definitely buy from this Ashley store again, they were very courteous and professional.

Staff at the Cary store are always friendly and professional, allowing me to browse without the “hard sell” but helpful when needed. I needed to change my couch configuration after purchase and Ben was responsive and made the adjustment in record time with no change in cost or delivery date. Excellent customer service!

Leah was very helpful. Delivery date was quick. Looking forward to my new sofa

Lindsey was wonderful. She greeted us at the door and walked us through from start to finish. She was patient and helped us pick the perfect new mattress that works for two people with wildly opposite mattress needs. Thanks Lindsey!

Was great to work with Lindsey! Will be back!

Leah has been extremely helpful and flexible with regard to my order. I highly recommend her and this location. I look forward to working with her again.

Matt was a lifesaver for my wife and me when other furniture stores couldn’t seem to get it right. He was so helpful, guiding us to a mattress we’re excited to sleep on and a couch for our new living room. His clear communication made the whole experience so worthwhile.

Mike Cohen was exceptional. Listened to us, showed us options and closed the deal. He is very friendly and knowledgeable. Thank you.

Awesome experience!

Matt was awesome. Patient. Answered all my questions...multiple times :-). Purchased great chairs at a very fair price

We went looking for a couch and Ebony greeted us and was amazing!! She helped us find what we needed and more. Gave us ideas/advice on how to decorate which was incredibly helpful. If you are coming to this store look for her! 😊

Had an incredible experience with Ebony. Came in to look for a very specific couch and she was able to help us in pulling the entire room together after we just moved here. Highly highly recommend her for any of your furniture and decor needs.

I visited this location and several however I was never unable to decide. Finally today I went today and bought beauty sofa and 2 recliners. Leah was so patient and offered a bunch of suggestions that helped me decide and make the perfect decisions.

I had an excellent experience working with this Ebony. She was knowledgeable, patient, and genuinely focused on helping me find the right furniture—not just making a sale. She took the time to answer all my questions, offered helpful suggestions without being pushy, and made the entire process smooth and stress-free. You can tell they really know their products and care about customer satisfaction. I couldn’t be happier with my purchase and would absolutely recommend asking for them if you’re shopping here.

Ebony was amazing to work with! Very personable & transparent. Her interior design skills helped us find a couch that will fit our space perfectly. Highly recommend Ashley Furniture - ask for Ebony!

Matt made the shopping experience enjoyable and worked hard to meet our needs!

Mike Cohen as outstanding!

Mike was very patient and helpful!

Ebony Harrison was absolutely great from fretting us at the door to helping us walk out with a great 3 piece purchase. Highly recommend coming and see her for any home furnishing needs!

Ebony was very helpful!

We had a wonderful sales associate Leah. Very kind and very patient and answered all our questions. Really liked the Ashley furniture.

Awesome service. Needed a bed frame fast and I was able to pick up in store- no waiting!

Visited Ashley today for accessories and found the perfect console for our game room. Leah was awesome! She gave us room to look around at our leisure, answered our questions and gave a great price for our piece. Thanks Leah for a great experience!

Danny was extremely helpful, knowledgeable, polite, and provided outstanding customer service. He did a great job.

Purchased a nice fancy electric recliner with the fancy warranty only for the electrical components to randomly stop working 2 months after purchase. 2 months after starting discussion about repair and I can't even get a repair person scheduled, and I was sent repair parts loose in a box so I'm not confident on their condition even when a repair person does show up, just check the video out. At this point I'll take a replacement couch! Mechanical so I never have to go through this again. I need a date for someone to come repair this couch by Feb 20th and I'll up this review to a three star, otherwise this 1 star is here to stay. This has easily been the worst purchase ive made and I wish I had just gotten some Costco or IKEA couch. UPDATE: Minutes after posting this I was able to tentatively get scheduled for 3 days from now. So I'll update to 3 for now. I hope it's not a false promise, but we will see. Update 2: Efficient repair once we had a tech on site. I'll upgrade to 5 star based on this alone, great job Hank, I just ask that Ashley works with the manufacturer to have proper scheduling systems in place in the future. There's no reason to not have dates available in an age of digital calendars.

Leah was attentive, able ro help us find exactly what we were looking for. From deciding to finance to delivery...she had us done with no hassle!

I went furniture shopping with my family and received excellent service from Mayra & Matt. Both were patient & kind when answering questions.

Mike was great. Very helpful. Answered all of my questions and gave me so many options to choose from! Would recommend him to anyone who’s looking for furniture! Thanks again

Leah has been such a blessing helping me with furniture throughout my transition. Always a pleasure when she helps.

Ebony is the absolute best!! She is extremely helpful, patient, and most importantly knowledgeable. She went above and beyond to find the perfect dining room table for our home. The location itself is also very nice. 12/10 customer service!!

Fantastic service!

Mike did a great job helping us pick out a new piece for the living room!

Mike was great! Super helpful picking out an Ottoman

Daniel was an awesome help getting us a new living room set! Highly would recommend getting his help going forward.

Mike was a great help!

Mike was a great help.

Mike was wonderful and so helpful!!

Mike is the best!

Mike was phenomenal. Very knowledgeable and helped me pick out a mattress

Mike he’s the best one salesman

Mike was great! His explanation and professionalism helped me to choose the best mattress option. Highly recommend!

I had a great experience at Ashley Furniture. The salesperson Leah was very knowledgeable and provided clear, helpful information. They took the time to understand my needs and helped me choose the exact sofa I was looking for. Overall, the service was excellent and made the buying process easy and pleasant

Had a great experience here! Ebony was so helpful and great to do business with!

Ebony was very helpful! Great experience!

Taylor was fabulous!

Mike was very helpful

Fantastic customer service from Matt. Appreciate all the attention to detail and truly helping us out. We’ll be back!

Great experience

Had a seamless buying experience with Danny. He was super friendly and enthusiastic, and helped us through every step of the purchase. Excited to have our new couch delivered!

Myra was great!

Mayra did a wonderful job and hooked me up with a nice sectional

Daniel Sanchez was top notch right from the first step in Ashley Furniture in Cary. He is very knowledgeable and explained how the store was setup and then allowed my wife and I to explore. He was patient and professional and answered all our questions throughout the whole experience. Strongly recommend Ashley Furniture in Cary and make sure you ask for Daniel. He is the best.

Daniel was great! He was patient and explained everything we needed to know. He made sure we saw all the options and gave us time to make our best choice - great experience!

Purchased a furniture set in July of 2023, and was sold a $300 warranty that we were explicitly told covered tears/rips caused by pets. Disappointed to now, two and a half years later, have filed a claim that is denied because it is not covered. Upon reading reviews, the same sales person has done this to other customers in the past. Called customer service and was told in all the time the agent on the phone had been there, pet damage has never been covered and that they wouldn't be able to rectify that the sales person misled us in the purchase of the warranty. Very disappointing service and a waste of $300.

Complete details concerning my purchase of a recliner were provided by consultants Mayra Hernandez and Leah Hayes. They were very knowledgeable. I had many questions and these ladies answered all of them. I am happy with my purchase and recommend Ashley stores to all looking for new furniture.

Friendly, no pressure treatment by Myara. Gave helpful information and let us shop at our pleasure.

Ebony was outstanding!

Daniel Sanchez was the best sales consultant. He assisted me right when I walked in the door, showed me what I wanted, but then gave me space to explore on my own and came back in a reasonable amount of time. He answered all my questions and was very patient with me and my husband (who was there thru FaceTime since he was out of town). We got exactly what we were looking for and can't wait for it to be delivered!!! Will definitely go back to Ashley Furniture in Cary and will make sure Daniel is there to assist us.

Went in to Ashley looking for a new couch for our new place and Leah made the experience absolutely pleasant, easy and quick. She put together the whole package we needed and save some money at it!! We will now have a great looking center of the house by the time we move in. Great job Leah!

Sorry just left post but didn't mention the woman who waited on me her name was Lindsey and as I said she was courteous and knowledgeable and I bought a bedroom set and I was happy with product and price thank u lindsey

Taylor was a phenomenal help and broke down in detail every thing we were looking for. We were set on one, but she talked us into another one with better options where we can eventually build onto it. She didn’t pressure us and was very thorough with every question that we had. I recommend anyone coming into Ashley furniture to ask for Taylor!

We had an awesome experience working with Ben! So excited for our new couch!

Great shopping experience. Taylor was super helpful without being pushy. I feel like they have a great selection of high quality pieces for every room. Highly recommend.

I had been searching for a specific bed for months. Other places had offered, but I waited. Decided to go to Ashley's and was met by Lindsey. She was amazing and knew exactly what I wanted. She was friendly and didn't push. Made the purchase and I couldn't be happier.

Great store, sales person was very helpful!

The couch we wanted to order had been discontinued. Jove and Mike made us a great deal on the floor model and couldn’t be happier with their service and professionalism.

Go see Danny at the Cary store! He did an amazing job explaining everything

We had an excellent experience shopping for a couch. Matt was fantastic and helped us find exactly what we were looking for!!

Come to the Cary store and ask for Danny, he is the best.

Mike killed it! Great job! Sold!!

Milk is crushing it over here! Come see him! Five star customer service! Woooooo

Mike was so wonderful to work with, and so very helpful in finding what we were looking for.

Mike was great, easy to work with!

Quick and easy to work with! Kerry and Mike were great to work with. Will return

Great experience working with Lindsey at the Cary location!

Lindsey was great. Answered the questions I had. Smooth and easy process.

Thank you Lindsey!

Mayra is the absolute best and always so helpful. We have had her help us many times and she always makes it so easy !!

Leah was so helpful and knew exactly what options to show our family!

Mayra and Matt were super knowledgeable and extremely friendly! Great buying experience with super competitive prices. Two day delivery and excellent financing. Will definitely return for more furniture in the future!

Let me state when I’m buying furniture I’m very particular and potentially a little hard to deal with. But when you’re spending thousands shouldn’t you be? With this point in mind I was blown away at Leah’s attention and help. Even when something was a no (which there was plenty) she kept on looking. Ultimately I got my main goal of purchasing a super comfy couch and matching chair and had to pass on an entertainment center. I never once felt pressured and was reminded multiple times “you’re not going to hurt my feelings” when picking something ultimately a should love. Highly recommend Ashley Furniture of Cary and talk to Leah!

Mayra was great. She was knowledgeable about the furniture she was showing us. She was able to answer all of our questions and find us the perfect living room furniture

Ebony was the best and I genuinely haven’t had that good of an experience ever which a store manager :)

Ebony was the greatest help of all time, exceptional service. Will be coming back in the future and requesting her! 😁

Matt was very helpful. He listened to our needs and was able to give us the bedroom set we wanted at an incredible price. Thank you Matt. We highly recommend going to Ashley Store in Cary, NC to see Matt for all your furniture purchases.

Lindsey was very helpful with sales

Had a pleasant shopping experience with Leah...Great customer service!

Great service!

Mayra was so helpful and patient with me . I appreciate great customer care. Thank you Mayra! Cindy Eads

I would highly recommend Ashley Homestore and Ben my saleperson. He listened to what I was looking for and found me a perfect couch for my new home!

Wonderfull

Danny was amazing! He helped us tremendously! Great experience all the way around. Thanks!!!

Daniel was awesome!! We had a Smooth and hassle-free buying experience. Daniel was friendly, responsive, and helpful throughout the process. Everything went exactly as promised. Would definitely recommend!

Mara, was very delightful to work with, highly recommend

Mayra was a pleasure to work with , very pleasant to work with, no pressure highly recommend her.

Dani

Ms. Leah was extremely helpful and a pleasure to work with. She took the time to thoroughly assist my mother and father in selecting the right mattress for their needs. Her patience, professionalism, and attention to detail made the experience smooth and enjoyable.

Very attentive to our needs and tried to accommodate our wants.

Myra was very attentive and knowledgeable. The selection was excellent and all the staff was very friendly.

Mayra helped us when we first came to look a mattress and she was so helpful and answered all our questions. We highly recommend her if you visit this location.

Leah was great helping us find living room furniture. We had specifics we were looking for and she showed us all of our options and walked thru the placement of each piece too. Thanks for all of your help!

Matt was very helpful

It was a great experience!

Leah is amazing ! She was so kind , helpful & patient with us. She’s nothing like other sales reps that make you feel pressured to buy. She focused on actually helping us find something that we loved and were comfortable with financially. Love her !! We’ll be back again and next time we’re bringing family & friends lol.

Matt was amazing and deserves a bonus!! He was awesome!

Mike was absolutely AWESOME. He was so helpful and had plenty of patience with me. "THE BEST"

My wife and I went in looking to upgrade our couches and this was the first store we visited. Sales Associate Mayra Hernandez greeted us as soon as we walked in. She was polite and very knowledgeable. She left us alone and checked in with us from time to time. It was a great experience never once we felt pressured! Would definitely recommend!!!

Mayra was great! No pressure, kept it simple and very informative.

Leah is amazing!

Mike was super helpful and patient with us. Great shopping experience!

Working with Jove was a pleasure. So helpful and kind. The store was so spacious with lots of options.

We had the best experience shopping at Ashley’s tonight. Daniel was very polite, kind, and attentive. He worked with us on all the details of purchase and delivery. We will definitely shop here again!

Mike was super helpful in our couch search. He helped us envision our new living room and even showed us extra hidden features in the ottoman that I would not have seen otherwise. Wonderful service at this Ashley’s.

My salesperson, Taylor, was super efficient and helpful today. Many thnks!

Outstanding service and Leah was amazing it was a great way to end 2025 Very happy with the purchase!!!!

Mike was great!

Danny was great thank you

Ebony was extremely knowledgeable and patient. Would definitely use her again when buying furniture in the future

Was greeted at the door and then we were introduced to Marya our sales representative. Marya was very attentive and listened to our needs and matched the perfect furniture combination for is. Would recommend Mayra and store for your furniture needs.

Mayra was excellent and very sweet and helpful!

Great experience and very nice atmosphere/customer service. Mike helped us out and he was great.

Excellent customer service and knowledgeable about the products. Love Ashley Furniture!

Mike was super helpful and polite. He did help us to get a pretty good deal !!

Ben was a great salesman, the perfect balance between casual and professional. Very knowledgeable about products and working within my space constraints. Awesome experience!

Great location with very knowledgeable staff, very helpful with all my questions. Highly recommend this location for all furniture and bedding needs.

The sales person was extremely helpful and nice made me feel like I was right at home I would never shop anywhere but Ashley!!

Came and saw Matt during the holidays. We knew what we were looking for and he helped us see it, like it and buy it in record time. We are really thankful for quick service and Matt provided that and more. Will be returning!

Finally a furniture store with a genuine salesperson. Leah immediately asked if we needed help, gave a small overview of store layout, and LEFT US ALONE. Finally a salesperson who lets us shop without hounding us. We found a couch we love, waved her down, and walked away with a new couch and a very great experience overall. Other salespeople there take notes, we went 3 times and didn't buy anything because of pushy salespeople. Hell of a job Leah thank you for the couch!

Outstanding customer service from Matt at Ashley HomeStore. The experience was smooth and enjoyable from start to finish.

Avoid this Ashley Furniture location at all costs. We have purchased from this Ashley before and previously had a positive experience working with Joveline and Ebony. That is the only reason we even walked back into this store today. We came in solely to view an additional piece from a bedroom set we already own and had no intention of buying in store. The moment we entered, a male salesperson immediately approached us. We politely told him we were just looking and were good. He ignored that and told us they work on commission, then pressed us to name the salesperson we had worked with previously. I explained again that we were simply viewing a piece in person. He continued to follow us through the store despite us repeatedly saying we were fine and did not need help. When we walked away, he followed us again and said, “I wasn’t trying to harass y’all,” while actively continuing to harass us. It was uncomfortable, aggressive, and frankly creepy. Even after we told him we were already ordering online through Ashley.com, he would not take no for an answer and continued talking and following us until we finally left the store. This experience was so uncomfortable that we chose to leave entirely rather than continue browsing. Whatever management or training standards were in place before are clearly no longer there. Ebony must not be managing this location anymore, and it shows. High-pressure, disrespectful sales tactics like this drive customers away. We will not return to this location and strongly recommend others stay away as well.

Our sales associate Taylor was more than helpful. We told her what we were looking for and she helped us to find exactly one we wanted. No pressure sales tactics just a cheerful person who seemed to genuinely care. A refreshing experience to say the least. I would definitely recommend Ashley's for your needs. Careful about choosing an online furniture store. All that glitters is not gold. Even if the prices are lower, you can't beat personal care. Support your local business.

Nice location great customer service; but they didn’t inform me about how long it will take to receive the item before making the purchase the order got delayed and today we receive parcel of the order and we have to wait another month for the last item.

Friendly, not pressured into deciding quickly. Answered all questions, very knowledgeable about product.

Ebony was so knowledgeable and fun to work with! Great selection at a great price.

Great quality and pricing! Jove was great to work with!

Matt was great, showed me everything there was!

Jovelinr greeted us warmly and friendly at the door when we arrived. She was very attentive and made herself available for any questions and assistance without hovering over us or making us feel pressured. Joveline seemed very knowledgeable and is very professional. It was a great shopping experience!

Mayra did a great job!

Ebony & Kerry was definitely wonderful help I will definitely come ask for them. Thank for your service

They were all very helpful and helped me over the phone purchase what I needed

Ebony was incredibly helpful (and patient). We live in a four room apartment and had very specific requirements. She found us exactly what we needed.

Daniel is awesome. Very patient and supportive.

Ebony was great! Pointed us in the direction we needed to go. Talked through what we needed and gave suggestions without pressure.

Very good customer service, We had an excellent experience as customers, thank you Taylor. Good collection with cheaper price. We like them.

Mike was great. He was patient and helped us find the best dining room set that both my wife and I can agree on. He also helped us get the best price possible! Thank you Mike!

Matt was excellent. He was very helpful in answering all my questions regarding my purchase.

Liyah was so amazing and nice . She did an amazing job !

We had a great experience shopping at Ashley Furniture today. Jove was incredibly helpful and did a great job helping us! We weren’t exactly sure what we wanted and she listened very carefully and made sure we understood what options were available to us. Would totally recommend shopping there!

Leah was very helpful! She got me what I wanted in a prompt manner with no issues.

They'll scam you on insurance. When we bought a couch several years ago we also got convinced to buy damage insurance and they stated if we won't use it while it lasts we'll get our insurance money back. So here we are. Not only we didn't get our money back and instead were offered store credit. It is store credit for purchase of $500 or more, essentially making it just a discount.

Mayra was great. Very helpful and attentive. I came in with an item number that I wanted and the transaction was done within 30 minutes. I’ll go back to her for any future furniture needs.

Daniel was a great help! Awesome job

I bought a Tempur-pedic mattress that I’ve only had for about a year and it’s already sagging and basically no party is acknowledging the warranty

Ebony is on point with me. Had been searching for a bed for my daughter for a year. Came in to Ashley Furniture to see what was available. My daughter's and I were greeted by Ebony. She was very attentive to my daughter and I'm needs. Right down to the mattress. Ebony took a goal of mine and said "We gonna get it done" and we did. My delivery is Dec 30th🤗

Lindsey was very helpful and provided great customer service. She was not pushy and helped us find the best recliner that meets our needs.

Taylor , the sales person was amazing, very helpful with selecting the proper furniture and also gave a great deal

We had a great experience at the Cary location! Maira was wonderful and delivered exceptional service from start to finish!!! Thank you Maira

Wonderful experience!!! Taylor and Leah were wonderful to work with.

Taylor 👍

Matt was great to work with

Ashely’s is Cary NC was awesome! So many different styles of furniture it choose from! I highly recommend this store if you are looking for good quality, stylish and affordable furniture. Make sure to ask for DANIEL THOUGH!!! he was the guy who helped me customize my sofa and was extremely helpful, polite and knowledgeable! ⭐️⭐️⭐️⭐️⭐️

Daniel, my sales associate, was exceptionally knowledgeable, helpful and enjoyable to work with on our purchase. We were undecided, but he helped to clarify all our questions and gave us the direction needed to make a purchase decision on the spot. Our item isn’t yet available to ship, but I have confidence that Daniel will provide us updates if this can ship sooner. Daniel made our Ashley buying experience a very pleasant one. Would highly recommend him and the Ashley team at Crossroads in Cary!

Ashley is our go to furniture retailer, and our sales associate Mayra was a pleasure to work with. We won't buy furniture anywhere else.

Loved our experience with Ashley Homestore. Matt was patient and very helpful!

Worst customer experience I have ever encountered. From the moment my furniture was delivered, that is where problems started. I noticed damage to my bed frame, defective drawer, chipped off paint. The delivery driver (MARIO) said he had a long shift, was tired & had to leave to get back to his family, that I was the last delivery of his shift. I explained to him that I did not want the furniture because it was damaged. His body language and mannerism was very aggressive to the point he scared me. I was home alone with my 1 year old so I left it at that to not make him more frustrated & mad than he already was (which by all means, was not my fault). The following day I called to report him & they tranferred me over to delivery & restoration service. I spoke to KIMA. I explained that the delivery driver refused to load the damaged furniture. I got no help from her or anyone from Ashley. I have yet to hear back from them. I honestly expected more from Ashley Furniture.

I just wanted to give a huge shout-out to Daniel, for making our sofa shopping experience absolutely fantastic! From the moment we walked in, he was friendly, patient, and genuinely listened to what we needed (budget, style, size). He took the time to show us a few different pieces, explained the differences in materials and warranties, and helped us find the perfect sofa that checked every box without any pressure. Daniel clearly knows the inventory inside and out, and his honest recommendations made us feel confident we were making the right choice

Very great experience highly recommended

Jove was such a good help to us in finding our new chairs for our table. Thanks Jove!

We visited the Ashley Furniture Cary location! We were greeted by Taylor Redford-Greenberg, Taylor was wonderful to work with! She listened to what we were looking for and went out of her way to help and give us different ideas and perspectives. I would definitely recommend going to see Taylor if you are looking for furniture.

Great experience with Daniel and Leah

We had such a great time buying the couch and dining set! Jove was so friendly and kind, and my husband and I really appreciated it.

Freindly and knows the product

The sales staff was very courteous, patient and knowledgeable. I enjoyed my experience there. I would definitely return if ever I need more furniture.

Lindsey at the Cary location is super nice and professional! Loved working with her!!!! Will definitely purchase from them again

This is our second big purchase with them and customer service and the flexibility is always perfect. Today Mike was an excellent advisor for what we were looking for and helped us to find the best fit for us. For sure we will come back for our next purchases.

We purchased all of our furniture and Matt was awesome to work with us!

Myra was very helpful in finding a pillow!! Great experience at this store

Went in looking for a pillow, Myra was amazing and the experience was super easy! Would definitely come back again!

We just purchased with Ben and had the greatest service at Ashley’s! He was patient, understanding and willing to help! He explained everything thoroughly! We will definitely be buying again with Ben

Leah was extremely patient while we made decisions. Excellent service. Thanks again!

Daniel was very helpful with everything I needed.

Jove was incredibly helpful, descriptive, and kind. 10/10 experience.

Daniel was a great help in getting us everything we needed for our move! Very pleasant and easy to work with.

Jove was very nice and helpful!

Ben went beyond expectations for our bed purchase. I will definitely be back to see Ben for further purchases

Mayra was very knowledgeable and helped my family and I find the perfect dinning table!

My visit to Ashley Furniture Store was quick in an out I appreciated that the Ben Woodman "Welcome me into the store with great hospitality! I had my list and I knew what I wanted. Ben guided me through the store; showed me the furniture on my list demonstrated the features of the furniture. Ben had me to sit on the furniture to get a feel of how I liked the furniture...I liked it! I liked it! As I waited Ben offered me a complimentary bottle of water during my visit . He finalized the sale and reviewed the bill and he was PHENOMENAL..I'm just keeping it 💯

Ask for Ben! Amazing assistance! Best customer service I've had in a long time!

had a excellence experience! mike is so sweet and patient with us! the store is so nice and organized!

Great experience! Friendly customer service.

Was here for Black Friday and got the best deal on a couch. Thanks to Matt for the assistance!!

We recently purchased a bed, bed frame, and dining table from Ashley Furniture, and the entire experience was wonderful. The quality of the furniture is excellent—sturdy, stylish, and exactly what we were looking for. The staff was friendly, patient, and very helpful in guiding us through different options without any pressure. Delivery was smooth and on time, and everything arrived in perfect condition. Our home looks so much better now, and we are genuinely happy with our purchase. Highly recommend Ashley Furniture for anyone looking for great designs, good prices, and reliable service!

Mike was great!

It was awesome! Ebony was knowledgeable and very nice! Great experience!

I had a great experience at Ashley’s. Ebony was so helpful at helping us find the perfect table and answering all our questions.

Mike and Ebony were very helpful and patient with us while we were searching for the perfect couch. Very happy with our purchase.

Had a great experience working with Mayra on our purchase!

We had sales Agent Leah Hayes in the Cary NC location! Awesome to work with! I would definitely work with her again and recommend her to family and friends !!

Leah was great!

We had a great experience shopping for our new sofa. Ebony gave us really good tips and options to help us get the perfect item, kudos to her!

I had an amazing experience here purchasing my new couch. Ben has been great to work with and made the process a breeze. I can’t wait to see the couch in our new space! I definitely recommend coming here for your furniture needs

Just bought a sleeper sofa sectional at a great price. Thanks!

I received wonderful assistance with purchasing an ottoman for my sectional couch.

Mike was absolutely wonderful. Coming from a full time mother and nurse I am very OCD and I think Mike knew that and he was able to guide me to my perfect couch and a recliner for my boyfriend within 45 minutes. Highly recommend and he was able to give us the small details most people wouldn’t think about. He kept my theme I wanted, but also making sure it was comfortable and showing me many different options that I didn’t even think about. I was set on a sectional for 3 months and ended up leaving with a beautiful love seat and sofa!

We had a great experience with Taylor, she was knowledgeable and helped us find exactly what we wanted without being too pushy. She was fantastic!

Hello my sister and I had the best service from Ben Woodman. Excellent salesman. Would highly recommend.

Daniel was a great help in picking out a new sectional sofa and explaining the great Black Friday deals! Very excited to have a new sofa for the holidays

Very friendly and knowledgeable sales teammates. They had a great variety of options. I was looking for a manual recliner but opted for an electric model. Price was great, very comfortable, great features and will fit with our current family room furniture. Talk to Lindsay, very good Ashley associate.

Great Service, very friendly, and leaving a happy customer! Quality pieces you can't find elsewhere. Leah was a great help picking out everything and her recommendations were on point!

Ben Woodman in the Cary Piney Plains Road store was so patient and kind with all of our questions and concerns. He is very knowledgeable of the products in the store and helped us find exactly what we needed. Ask for him if you are in the Cary store!

Great service in a timely fashion.

Great selection, knowledgeable staff, and positive experience.

Sales Associate very helpful and professional!

Mike met us at the door introduced himself and listened to exactly what we needed. He was very helpful, gave us choices and helped us find the best value.

Friendly and very helpful Jove found me what I was looking for immediately. Wonderful service and helpful with what I wanted.

Taylor is supper sweet and easy to work with! She is very knowledgeable!

Taylor was amazing! We will be back to buy more pieces in the future!

Mike did an amazing job. He was very knowledgeable and great to work with.

Mike in Cary was awesome!!

Taylor was very knowledgeable and friendly

This evening I had an absolutely amazing experience with Taylor! She was so nice and her customer service was top tier! She made my furniture shopping experience a great one and I will definitely come back for future furniture purchases

Associate Joveline was very courteous, helpful, and informative in helping me make my selection.

Lindsay was wonderful. Got us exactly what we wanted.

Mike was great. He answered all.of our questions and helped us find the perfect furniture.

Ben was awesome! Very helpful and supportive of our needs! If you need furniture, make sure you go to Ashley’s in Cary and ask for Ben!

Daniel was outstanding. Very knowledgeable, friendly, positive and his first recommendation was the one we went with. The store was clean and had a good selection of furniture. The experience was smooth and we spent more than we probably wanted to but it was worth it.

Great experience working with Christina Shields. We purchased new Furniture for our TV room and she did an excellent job putting it all together.

Mayra is your person to ask for when you come in. She's knowledgeable, understanding, and not pushy.

Ken Harris was extremely helpful during our purchase of our couch. Highly recommend Ashley Store in Salisbury!!!

Helpful staff and great selection

Matt Z was fantastic! This was our second time working with Matt-he was very patient with us and not pushy at all. He took his time to answer all our questions and run numerous quotes for us until we found the right package that worked with our budget and it was what we were looking for! Would highly recommend working with Matt!

Taylor was wonderful, very helpful.

Matt was awesome both letting us shop without hovering and checking everything we needed. Allowing for a relaxing shopping experience.

Matt was a joy to work with when buying our new furniture. He let us wonder around the store and made sure we had all our questions answered when we were ready. Highly recommended working with Matt if you’re in the market for any furniture!

I came in with what I wanted already but I wasn’t sure about any discounts going on, they weren’t reflected on the website. Ben was helpful and quickly answered all my questions and helped me with purchasing my chair very efficiently and that helped since I was short on time and didn’t need any extra convincing or being sold on extras.

enjoyable experience buying a couch!

It was a pleasure to visit this store. Mike did a great job of helping us to buy a new sectional!!

Mara handle our needs professionally.

Mike was very helpful and knowledgeable !

Great shopping experience today with Lindsey. She was most helpful and answered all our questions. Be sure and ask for Lindsey when shopping at Ashley.

Very good experience with Taylor. Professional, friendly and very knowledgeable. Thxs!

Ben was awesome, he knew the ins and ours of all the pcs we looked at, also expert in mattress selection. Loved working with him. The store is neat and has good collection too.

Ben was very helpful and efficient. The product was just what we were looking for. The whole buying experience was delightful.

We’ve had the pleasure of working with Matt for over a year for a couple of purchases and he has been absolutely wonderful throughout the entire process. He was always helpful, knowledgeable, and patient — taking the time to understand exactly what we were looking for and making sure we found the perfect pieces. His professionalism and attention to detail made the whole experience easy and enjoyable. We truly appreciate all his help and would highly recommend Matt to anyone looking for quality furniture and great service! We will be back to work with him again. 😃

Jovi was great to work with. Will buy from her again and again. Ebony the manager was also very helpful.

We came here looking for a couch for our new condo - Mike was incredibly attentive and helpful! He gave us an accurate price breakdown on all of our options and allowed us to make an informed decision. Very glad he was there to help us

Lindsey was great very informative and not pushy

Had a great experience shopping today

Great experience in finding what we wanted our sales rep Daniel was spectacular

GRACIAS por la atención..!

Great furniture buying experience with the help of Leah! Also, good inventory and custom options.

Thanks to Matt for helping us pick out our new couch. Very friendly and helpful people in this store, and the delivery went smoothly too. This store also has a huge selection to browse.

I enjoyed my visit Taylor R. You Rock thank you for your help!

Great service from Larry Boyd!

Derek was very professional and polite and the prices are reasonable

Great experience and I look forward to more furniture purchases from Matt

The sales manager Derek and sales associate Kramer were great! Checked inventory and delivery dates for us quickly and worked with our budget! Made the whole process smooth and easy!

Our salesperson, Mayra, was incredibly knowledgeable and super friendly. She helped us find the perfect sofa for our living room.

Our salesman Kramer has been very helpful with both of our recent purchases! Couldn’t have asked for an easier process! Highly recommend!

My sales associate Lindsey was the absolute best! Made the buying process simple and easy! Fantastic customer service!

I am always skeptical with dealing with sales pressured reps in big box stores, but Leah Hayes at the Ashley store in Cary was totally awesome to deal with. We went in to get a specific mattress type , but after working with her for about an hour she lead us to our perfect dream sleep mattress. Her knowledge and attention to detail along with her non-pressure technique, was what sold us. Her bubbly down-to-earth aura is what will bring us back as she is a total delight. I can't tell you the last time I laughed so hard with a sales person that was taking money from me. If you are reading this and are looking for good furniture and want to feel good about you decision, go see Leah!!

Taylor was very professional, knowledgeable and wonderful to work with. She considered our wants and needs and catered the mattress shopping towards that. Settled on a split-king that should help get a good nights rest. Very much appreciated!

We had a great experience working with Mayra! She was knowledgeable, helpful, and gave us plenty of space to walk around and then think through what we wanted without any pressure. From start to delivery, she made the whole process easy and enjoyable — highly recommend!

Lindsey was supper nice and helpful since the moment I got into the store she answered all my questions and requests!

Ebony was phenomenal! Answered all of our questions and went above and beyond!

My experience was great, and it was all thanks to Taylor! Taylor was incredibly knowledgeable about couches and mattresses and the friendliest person! I will continue shopping at this store merely because of the impression she made on my experience.

Great exp working with Daniel. I spoke with him the day prior to coming in and he was very helpful. I was trying to use a store credit and did not want to spend a lot of money. Daniel was not pushy and he understood my needs. I was impressed that he indicated that he enjoyed his job and that was great to hear.

Mike helped my parents find a new mattress and pillow. Thanks for my new pillow!!

Mike really help us with buying our mattress..and the pillow. Thanks again Mike!

Mike was really helpful!!

Super friendly staff, Mike was great!

Excellent sales associate, and fair pricing. Highly recommend!

Customer Service was not as I expected for as many times I have shopped at Ashley’s furniture. They have lost a customer. I will not be returning.

Mike was very helpful and we didn’t feel pressured. He was both personal and professional in the way he conducted himself. Ashley is very lucky to have him on the sales team.

I have never had the misfortune to leave a bad review; however the circumstances surrounding our purchase of a mattress that needed to be exchanged, and then ordering a new mattress that was to be delivered within 30 days. It is now over 60 days later, and still no mattress. And getting an answer from anyone at Ashley Furniture when we could expect to receive our new mattress has been difficult at best. Today I was told it will be at least another 30 days until they get it in their distribution center. That is totally unacceptable! I asked to speak with someone who had the authority to refund our money, so I can go across the street from their store in Cary and buy it and have it delivered the next day. What started out as a wonderful experience with Patrick (in their Raleigh location), has turned into one of frustration and distrust. Their lack of communication has soured us on Ashley Furniture going forward.

Leah couldn’t have been better! 10/10 experience.

We went to Ashley 2 days in a row and the salesman Matt was amazing. He listened to our needs and wants and got us everything we needed within a week !!!! Please ask for Matt when you shop here you wont be sorry. Thank you again Matt

I like the pillows abd lamps, tables that are displayed with the living room set

Taylor greeted us when we walked in and showed us to what we were looking for. She was extremely knowledgeable, fun and there was no pressure! Once we decided what we wanted she sat with us, walked us through options and finalized everything for us. She was very helpful and patient, especially because we had our kids with us. She made it a very easy process. I highly recommend Taylor and Ashley Store.

Taylor helped us out tremendously! She was awesome and knowledgeable! She is nice and gave my kids candy!

Mashud was super helpful as we were looking for a new sectional.

They are terrible and their customer is service awful, i have ordered a product with them on 13-Oct-2025 and they send defective product and after that there is no clue when they deliver again

Beware -- They will avoid you like the plague if you have any issues with a product, even if it's within 1-2 days of delivery. Sat in a chair in store, I really liked the feel of the particular chair. I worked with a salesperson who I talked to about liking the feel of the materials. I ordered the chair and had it delivered. The delivered chair looked the same, but the materials were rock hard and felt awful. I tried to return 2 days after delivery and I got the runaround from the store for 1 week. I contacted their support online who couldn't even find my order. They talked to the store and pushed me back. The store then finally told me "Sorry, we can't return or exchange the chair at this point." Good luck if you work with this company. Their employees will be stuck to you like glue while you're in the store trying to sell to you but as soon as you have an issue, they disappear.

Truly great shopping experience. Ebony is one of the best store managers I’ve ever worked with, and she even took the time to help design / sketch our new furniture layout. Wonderful service, thank you!

Taylor is amazing!!! Made the process so easy!!

Joveline was fantastic to work with! She gave us everything that she promised. The process was seamless. Manager was kind and cooperative to our wants/needs. Highly recommend this Ashley furniture location for sales! First time buying furniture and the process was delightful.

Ebony was extremely helpful in picking out my new sunroom furniture! If you go to the Cary location, ask for Ebony!

Mike and Danny were super helpful and accommodating. I purchased my dining room set here too. I will definitely be back!

Nice. But definitely overpriced

I recently purchased a dining room set, buffet table, loveseat, and chair from Ashley furniture. I originally had a great experience with the Ben. We ultimately decided to purchase so much furniture with Ashley because we were told we could get a warranty that would cover accidents that could happen, and we even received a document that specifically listed as Diamond care and included (cosmetics, nail polish etc). Well, unfortunately a month or so after having our dining table nail polish was spilled and through the clean up process there is some discoloration. Upon trying to get our table fixed through the purchased warranty I was told that the policy did not cover "caustic and Lifestyle damage." Yet I was given documentation specifically stating nail polish would be covered. Please be wary of purchasing furniture through Ashley. We will not be back or recommending due to the misleading contradictory information and documentation that was given.

Me atendió Jacqueline, estuve muy satisfecho muy agradable y atenta en toda mi compra. Muchas gracias Jacque😊.

Mike is the Absolute Best! Very accommodating and attentive to what we were looking for. His suggestions were spot on to our needs. Customer friendly and easy going. Again, He’s the Best and has a forever customer with us!!! 5 Star Service ⭐️

We had a great experience working with Lindsey. She was so helpful and very Accommodating. We definitely recommend asking for Lindsey if you plan on purchasing anything from this Ashley Furniture location.

Taylor was absolutely wonderful! Her knowledge was comprehensive and made the mattress buying process a breeze. Ask for her!

We ordered a coffee table and side table a few months ago and a dining set recently. The furniture quality has always been excellent. We highly recommend working with Daniel - he has always been really helpful!

Lindsey was fantastic! When I told her the color and dimensions of the chest of drawers I wanted, she immediately showed me what they had on the floor and in the catalog. Her knowledge of the inventory, her strong interpersonal skills, and her efficiency were impressive. Within 10 minutes I found exactly what I wanted at an excellent price, after having unsuccessfully shopped at several other stores. Within five days of ordering, it is going to be delivered.

Ebony was great! Knowledgeable, friendly and just plain awesome!

Ebony and all of the staff were great tobwork with. No high pressure tactics. Beautiful store. Everything went extremely well.

The discounts were wonderful in store, the staff very helpful. I did feel the sales staff told us he would include free shopping and other benefits which later we saw we were charged for. This led to a poor experience, don’t promise what’s not asked for and then not provide the benefit.

My wife and I came in looking for a new couch and left with no unanswered questions and a delivery date scheduled! Taylor was super easy to work with and didn't give the overly suffocating vibe you can get from most furniture stores. She let us roam about freely and checked up on us when we had more questions around our decisions. She used her software well to display our modular configuration so we could more better visualize the furniture in our space. Would definitely recommend this store to anyone looking for new furniture!

The service was excellent today

Mayra and Daniel have been nothing but amazing! Their patience with me as a customer and new homebuyer was exceptional and should not be gone unnoticed. They helped me through getting a good deal and I can feel like they were both my advocate. I enjoyed my time in Ashley and would recommend it to my friends and family.

Lindsey Walton at the Cary Ashley store helped me choose a recliner for purchase. She was patient, professional, and not pushy. Great buying experience!

The store is huge with great displays and very nice furniture my wife and I were very happy to be able to find the furniture that we were looking for, and we must thank our excellent salesman Danny for spending the time with us that he did, he knows the entire showroom and was very knowledgeable about every question we had for him. Danny has a great personality and is genuinely a really a great guy . Heck I would go back to the store again just to say hey to Danny, he's like a new friend to us .

My husband and I visited on "date night," after first looking online, to get ideas of how we wanted to decorate our new home that is being built. Mike greeted us warmly and after telling him what we were looking for and giving us some direction, with no pressure whatsoever, we casually looked around on our own. After looking around the entire store, he caught back up with us. We told him items we were interested in and he showed us some special features about them we were unaware of, offered to give us a quote, and even gave us discounts, making it much cheaper than the online prices we'd seen! He was very knowledgeable and fun, making us laugh on more than one occasion! We had a blast! He even offered to keep a running list and to hold both our items and discounts for up to a year, or when our home would be ready to move-in, with discounted delivery! Best "date night" ever!! We will definitely be back!!

Great store, great selection and my sales person “Ebony” is the BEST

Horrible experience with Ebony at this store even though we like Ashley as a brand so much. Ebony tried to sell us a few options for sofas and was initially sounding very helpful. We wanted a specific color (mustard) which was only available online and asked about it and she said they can order it for us. She said she can give us 20% discount so we decided to buy 2 of them. She gave us the price which felt a little higher as we had enquired about that on ashley website and also over phone from there store. When we showed her the online price and also an email quote from her own store, she started talking about arious things and commissions and all that led me to think the higher they sell for, the more they get. I was surprised that she mentioned her store price is even higher then online because they get it from a nearby location (four oaks). Same sofa was $120 less on JCPENNY and she ignored that price too. We could have bought the furniture if it was some other honest salesman as Ebony kept giving us varied reasons even after showing a email quote from her own salesman that matched or was better then Ashley website price. This led us feeling that somehow they were trying to play us on prices (may have worked if we hadn't checked) and Ebony misused her authority as a manager for some commission. We will still buy Ashley furniture but not from this store as felt being cheated and for commissions they are willing to fool ignorant customers.

Matt was wonderful, he showed my mom and I several different options for all the different items we were looking for and was able to help us furnish multiple rooms in a single visit with everything coming on the exact day we were hoping for. Will definetly come back and ask for him again if we need more in the future.

Very nice location. Plenty of showroom floor of furniture to view. The salesman we were working with was very nice and had a lot of knowledge.

Ben is the absolute best and took every measure possible to ensure we got everything we needed with confidence. Couldn’t recommend more.

Great Experience!

Excelente personal

I have had the worst experience purchasing from Ashley, while I do enjoy my couch, had I known the headache and stress purchasing it would’ve caused me I would have gone elsewhere. First my modular sectional was delivered, they sent an incorrect piece (tagged wrong at the warehouse) which led me to having to wait another 2 weeks to receive the rest of my sectional. I was compensated $120 after having to call and express the frustration of ordering a sectional and receiving a sofa to an extremely rude customer service woman, who originally only wanted to refund me $80 of my $300 delivery fee. Now 2 months later I have had my payments on auto draft through Synchrony bank, I financed the 3k+ sectional over 2 years and was surprised to see they drafted the ENTIRE couch amount out of my account this morning. After calling Synchrony bank I’m now waiting 7-15 business days to receive a check in the mail to get my money back. All of this has been a horrible experience while I’m also extremely pregnant and was hoping this would be something I could enjoy. Save yourself the headache and look elsewhere. Ashley Furniture makes it super easy to take your information and sell you furniture but takes little to no accountability for the horrible customer service and mistakes made on their end.

Shoutout to my Charlotte native Ben, superb customer service from jump. Real honest and maneuverable towards my liking . 10/10 recommend

Back again and Matt was still great- he let us look at and discuss options without hovering. It was a great experience and we purchased what we wanted.

Mayra assisted us with finding the perfect set for our celestial themed bedroom and was so patient as we priced out and tried different mattresses for a complete bundle. She was super helpful with all our questions and gave us a great deal.

Very pleased with the furniture & the service!

Mashud is excellent sales representative. He took care of us very well

Outstanding Experience with Daniel! We had an absolutely fantastic experience at Ashley, thanks entirely to our consultant, Daniel. He was exceptionally professional and deeply knowledgeable about every piece of furniture we were interested in. What truly impressed us was his ability to quickly and genuinely understand our needs and vision. He listened intently to our requests and provided incredibly sincere and honest advice, he wasn't just trying to push a sale. Daniel is a top-tier consultant who made the entire shopping process easy and enjoyable. We highly recommend seeking out Daniel for expert guidance and a smooth experience!

Great experience. We worked with both Mike and Lindsey. Excellent service. Seemless transaction.

I went to Cary store Ashely store I got such a good deal all the sales amazing my sales was boss was such a nice person my sales Mashed and luking Are very helpful persons ever I was happiest customer thank you Mashed 🙏

Leah Hayes was super helpful and easy to work with!

Leah was great!!

Matt was awesome! He helped us find a living room set and was amazing! He worked with us to find the right fit and helping to make sure we were able to work within our budget. Very down to Earth and helpful. Would highly recommend working with him and will be back for sure!

Matt was phenomenal in helping us get the right furniture for our new home. He was awesome to work with and I would recommend him for you. The couches Matt recommended were all great couches. If you take a visit to Ashley Furniture, let Matt help you. Thanks for the great furniture, Matt.

Taylor was incredible!

Leah was amazing! She took care of us in record time🙌

Great experience in and out with exceptional service by Leah Hayes. Was very professional and very approachable. Thank you ☺️

The experience was absolutely amazing. Lindsey was patient and showed us all options and did not rush us. She worked with our closing date. I recommend anyone thats visits ..ask for Lindsey, you wont be disappointed.

Great selection & great customer service by Lindsey

We needed help finding a living room set and dining room set , with Mayra help we did, her customers service is outstanding, very kind and helpful at all times. Definitely will continue buying from Ashley stores, this was the second time we buy here and are completely satisfied. Thank you.

The store has a lot to offer and our agent, Mashud has been very helpful. He guided us all the way and explained every details and answered all our queries. He knows what he’s doing.

Daniel was fantastic to work with! He helped us find the perfect sectional that was just what we are looking for. Super nice guy! Great experience.

Leah is the best! Just bought a mattress!

Leah!

Leah is amazing and really helped us out! Will be back!

Ben did a great job. Knows his products well and was fair on the deal

I just moved from nj to NC and this gentleman was extremely professional and helpful. Come check him out

Mashud was very helpful without being pushy.

We bought our Ashley couch in April. We wanted to give a huge shoutout to Federico. He is probably the most amazing and patient salesperson I have worked with. We went on a Sunday afternoon with a toddler. Federico showed us multiple sofa which would work for our family and space. He was able to stear us in the right direction and we absolutely love our coach these past months. He is everything I would want when I walk into a furniture store, patient, respectful, funny and knowledgeable about the furniture on the shop floor. Also huge shoutout out to the store manager who worked with us with the financing and made sure we are happy with the final payments. Overall it was a joyful experience which made it special.

Great experience, Ben and Taylor were fantastic. Would definitely recommend.

We ordered new furniture and the delivery company Ashley uses is awful. They left the furniture uncovered out in the rain and deeply scratched our floors. They admitted to the damage and took pictures. They then sent us a letter that our claim was denied because the pictures were taken after delivery…the pictures they took. The cost to repair our floors was more than the furniture.

Very nice store, lots of options, in many different styles. Leah H was amazing. She asked what I was looking for, took me to the appropriate part of showroom, explained signage and then allowed me to squirrel off on my own (I despise places that hover). I ended up purchasing an extra piece of furniture because of her. Will definitely be back as future needs arise.

Daniel is awesome

I went to Ashley's to purchase furniture I had looked at online. This is the first time I've bought furniture so I was unsure of what to expect. When I stepped in, Danny greeted me and made the whole experience amazing! He was super helpful and explained everything I needed to know. He went above and beyond what I'd expect for customer service and I really appreciated it! I'm looking forward to the furniture and plan to go back if I need anything else in the future! Thank you!

Helpful friendly service. Reasonable selection.

Our sales person, Matt, made it very easy for us to get the things we needed and were looking for. Very helpful, friendly and informative on what all they had. Made the whole shopping experience worth our purchase.

Matt was absolutely phenomenal and helped us out with everything we needed. We’ll definitely be back - highly reccomend this store to anyone who is looking for new furniture. Make sure to ask for Matt Z! He made our day

Service was very good. Did not have to wait for sales lady at all. She came straight over. Told her what I wanted and now just waiting on the delivery date.

Mike was fantastic! Such a cool guy and helped us find exactly what we needed.

The store is beautiful and we were fortunate to have Ben Woodman as our sales representative. He was patient, knowledgeable and wonderful to work with. We are moving from another state and the ability to reach him for help was so important. We highly recommend this store.

Mashad is great!

Great experience! Loved Taylor R at the Cary store .

Had a great time choosing our new sofa. I initially met with Danny who was super professional, upbeat and helpful. In the end we bought with Mike who also helped us make the right decision. Thanks so much! We are excited to have our new sofa!

Had a wonderful experience buying our furniture at Ashley. Leah Hayes was great to work with. She was knowledgeable, professional and very patient with us as we made our decisions. Highly recommend Ashley and Leah!

I loved every minute of shopping in this Ashley Furniture Store. Everyone is so friendly, helpful, and efficient. Special shoutout to Mashud who helped us get the best deal and made every moment in the store worthwhile. Highly recommend!

Leah was the best! Helped us find what we needed and answered all of our questions. Highly recommend visiting Ashley Furniture in Cary. Ask for Leah!

Great store with some amazing selection! Lindsey took care of our purchase so smoothly, it was a breeze to work with her.

Quick and easy service. I highly recommend the protection program, especially if you have family pets and a dog. Leah was great

worked with Taylor to purchase couch and chair. very friendly and efficient.

I am new to the state and have found my new go to furniture store. Ashley furniture is has a wide variety of choices and I found the perfect couch. I highly recommend both Matt and Ashley Furniture for their customer courtesy and beautiful, comfy furniture.

Lindsey was amazing! She was very helpful with finding the perfect couch for our new house. She did a wonderful job with explaining everything to us. Will definitely be back again!

Taylor provided us with excellent service and a variety of choices and ideas to help us furnish our new home in North Carolina. We’re happy with our choices and happy with the customer service we received.

Went to Ashley knowing pretty much what wanted, walked around, found it and bought. Talked to a couple of sales reps, who were very helpful but did not pressure us at all. It was a very good shopping experience.

Large selection, moderately priced. Ben provided the right level of service - allowed enough space but on top of it when you’re ready

Taylor was awesome! So great to work with! Thank you so much!

Our purchasing process was very smooth and efficient. Ebony was helpful and friendly from the very start. She was patient and accommodating with all our needs throughout the entire process and that was very appreciated.

Lindsey helped us with our visit today and we were so happy to have her help us! She was very patient and explained everything to us. Thanks Lindsey!

Matt helped us out so much with our furniture purchase and was so thorough and helpful during our time looking around the store. Thanks Matt!

Matt zakarian is an awesome sales guy. He helped us explaining the material and understand different types of furniture.

Joveline was amazing and made this process so easy! There was no pressure or shark like mentality! The manager Ebony was also amazing and we will definitely be back!

Had an awesome experience today with Leah. Told her what we were looking for and she was able to quickly show us the items that were relevant and very knowledgeable on the furniture, how it was made, and the various tiers of quality!

Mike was very helpful and efficient!

Ben is awesome!!! He was very helpful and took his time to assist us. He also gave us space if we needed it. Had a great experience shopping here and ended up buying a sofa and dining table set. Great store too with great selection. Highly recommend this location and Ben

Great experience working with Lindsey Walton. She was very knowledgeable about the furniture and buying process.

Taylor was excellent in helping us decide on recliners, bed and price. She is really good at matching you with the perfect feel and fit!

We worked with Lindsey who was incredibly helpful and informative! She helped us get a great deal on a couch and a table and chairs

We had a very pleasant experience. Myra was very helpful and knowledgeable She gave us the time and space to look around as we needed.

This is the best furniture store we’ve been to, Mike gave us a warm welcome when we arrived, we finally found the perfect furniture we needed! Thank you so much!

Ebony was amazing! The care and detail she gave me and my Dad was wonderful. I can't say enough great things about her and the staff at the Cary location.

I had a great experience at the Cary, NC location furnishing 2 different homes. Leah is my salesperson and she does a great job understanding the look I was going for! Def recommended

Ebony offered great customer service and helped to find the perfect furniture and made all the process easier.

Daniel was such a massive help and incredibly patient with my friend and I. He was very aware of time seeing as I was having to do business with a toddler in tow, and he gave such realistic input that helped narrow down choices instead of upselling us on anything. We actually went back and even did more business with him because he was so trustworthy and helpful. Daniel did everything he could to make it the most affordable for us too! This isn’t the first time I’ve done business at this store and certainly won’t be the last! Thank you so much!

Great experience with Lindsay while we were very indecisive. She walked through several options and remained so helpful and patient as we changed our minds multiple times.

We were here for the sofa and Jove was helping us for the same. She understood our requirements and helped us with the right selection. Great assistance, polite and humble and great product recommendation.

We had Ebony as our salesperson. She was so kind and helpful and made sure we got everything we needed at a great price!

When we walked in, Matt stepped up to help us right away. He made himself very available and had a no pressure approach which we appreciated. We were walking in knowing what we wanted, and once we told Matt he got the paperwork together right away and had us out the door in no time with a delivery set up within a few weeks. We have visited other Ashley stores in the area and have walked out but this location always has the best employees. We will be back!

Salesman Mike Cohen was great. I would recommend anyone needing furniture in Cary NC, see Mike

Great place with an exceptional sales person. Thanks Mike.

I bought a couch at this location and it was possibly the most efficient purchase I’ve ever made, their salesman Dani was quick to answer my questions and didn’t waste any time over explaining. It was definitely a more than pleasant experience and I look forward to shopping with them more.

Lindsey was a solid person to work with. She didn't try to over-sell, just let me browse and ask questions when I needed. The store itself had good selection, and overall I was happy with how knowledgeable about the products she was.

We initially thought we had an excellent experience here when we purchased our items from Lindsey. We walked out feeling assured of our purchases. We purchased a king size bed and Lindsey told us we would need 2 bunkie boards with it. However, delivery day, the bunkie boards were making our mattress sit way too high. We asked the delivery drivers to take them back, but they told us we had to contact Ashley directly. We went back to Lindsey and she told us we needed to call the corporate center. We called the corporate center and they told us we need to go back to the actual store. After going back and forth, the Cary store manager refused to return the bunkie boards saying they were final sale. Lindsey failed to tell us that when we purchased them. Instead, she told us we would need them with the type of bed we were getting. The manager told us we should have read the fine print, but it should also be on the sales representative to inform customers as well. So, $300 went down the drain. Even more, they delivered my sofa with a stain and the delivery team hid it by putting a pillow on top of it. After they left, I saw it and reported it right away. BE CAREFUL OF THEIR SHADY PRACTICES. THEY WILL PURPOSELY LEAVE OUT KEY INFORMATION TO GET A SALE. I will never buy anything from Ashley furniture stores again and do not recommend them to anyone due to their service.

Mike, spoke first as soon as I walked in. Super chill and not pushy. He was very helpful. Go see Mike!!

Mike was very patient and helpful. I didn’t purchase on my first visit but when I came back I made sure to speak with him only. Great customer service! I love my purchase. Thank you!!!

Mike was fantastic at helping us find our 3 year old a “big boy” bed and dresser. He worked with us on pricing and interacted well with our kids. Definitely recommend!

Leah made the process fun! And helped us save without being precious!

Leah is the GOAT

The sales rep at the store was fantastic, but my furniture delivery has been incredibly disappointing. It arrived on a Wednesday, and I had two sick children. Between taking them to the doctor and trying to maintain the house and get things together, I couldn’t use the sectional yet. I work from 5:30 AM to 4:00 PM every day, so by the time I get home from work, it’s dinner time for the kids, cleaning up, homework, and bedtime. Since today is a weekend and I have the day off tomorrow, I finally got to try out the sectional. However, two of the recliners are broken, and my table is scratched up. Ashely’s offered a discount, which I found ridiculous. I truly wish they could come pick everything and I’ll get furniture elsewhere where. I do not recommend

Ben was amazing. He greeted us and told us he would check in with us as we looked around. He did not hover, he answered all questions we asked him and he was very helpful explaining the different sofas we were looking at, even giving a few tips. A very enjoyable and rewarding shopping experience.

Amazing salesman, funny, understands business well.

Mashud

Really good

Thank you Jove for a great service

Danny was an amazing salesman who made us feel very comfortable and was transparent throughout the whole process. We were very satisfied with our experience!