Ashley Store Cary, NC

Very good experience with Taylor. Professional, friendly and very knowledgeable. Thxs!

Ben was awesome, he knew the ins and ours of all the pcs we looked at, also expert in mattress selection. Loved working with him. The store is neat and has good collection too.

Ben was very helpful and efficient. The product was just what we were looking for. The whole buying experience was delightful.

We’ve had the pleasure of working with Matt for over a year for a couple of purchases and he has been absolutely wonderful throughout the entire process. He was always helpful, knowledgeable, and patient — taking the time to understand exactly what we were looking for and making sure we found the perfect pieces. His professionalism and attention to detail made the whole experience easy and enjoyable. We truly appreciate all his help and would highly recommend Matt to anyone looking for quality furniture and great service! We will be back to work with him again. 😃

Jovi was great to work with. Will buy from her again and again. Ebony the manager was also very helpful.

We came here looking for a couch for our new condo - Mike was incredibly attentive and helpful! He gave us an accurate price breakdown on all of our options and allowed us to make an informed decision. Very glad he was there to help us

Lindsey was great very informative and not pushy

Had a great experience shopping today

Great experience in finding what we wanted our sales rep Daniel was spectacular

GRACIAS por la atención..!

Great furniture buying experience with the help of Leah! Also, good inventory and custom options.

Thanks to Matt for helping us pick out our new couch. Very friendly and helpful people in this store, and the delivery went smoothly too. This store also has a huge selection to browse.

I enjoyed my visit Taylor R. You Rock thank you for your help!

Great service from Larry Boyd!

Derek was very professional and polite and the prices are reasonable

Great experience and I look forward to more furniture purchases from Matt

The sales manager Derek and sales associate Kramer were great! Checked inventory and delivery dates for us quickly and worked with our budget! Made the whole process smooth and easy!

Our salesperson, Mayra, was incredibly knowledgeable and super friendly. She helped us find the perfect sofa for our living room.

Our salesman Kramer has been very helpful with both of our recent purchases! Couldn’t have asked for an easier process! Highly recommend!

My sales associate Lindsey was the absolute best! Made the buying process simple and easy! Fantastic customer service!

I am always skeptical with dealing with sales pressured reps in big box stores, but Leah Hayes at the Ashley store in Cary was totally awesome to deal with. We went in to get a specific mattress type , but after working with her for about an hour she lead us to our perfect dream sleep mattress. Her knowledge and attention to detail along with her non-pressure technique, was what sold us. Her bubbly down-to-earth aura is what will bring us back as she is a total delight. I can't tell you the last time I laughed so hard with a sales person that was taking money from me. If you are reading this and are looking for good furniture and want to feel good about you decision, go see Leah!!

Taylor was very professional, knowledgeable and wonderful to work with. She considered our wants and needs and catered the mattress shopping towards that. Settled on a split-king that should help get a good nights rest. Very much appreciated!

We had a great experience working with Mayra! She was knowledgeable, helpful, and gave us plenty of space to walk around and then think through what we wanted without any pressure. From start to delivery, she made the whole process easy and enjoyable — highly recommend!

Lindsey was supper nice and helpful since the moment I got into the store she answered all my questions and requests!

Ebony was phenomenal! Answered all of our questions and went above and beyond!

My experience was great, and it was all thanks to Taylor! Taylor was incredibly knowledgeable about couches and mattresses and the friendliest person! I will continue shopping at this store merely because of the impression she made on my experience.

Great exp working with Daniel. I spoke with him the day prior to coming in and he was very helpful. I was trying to use a store credit and did not want to spend a lot of money. Daniel was not pushy and he understood my needs. I was impressed that he indicated that he enjoyed his job and that was great to hear.

Mike helped my parents find a new mattress and pillow. Thanks for my new pillow!!

Mike really help us with buying our mattress..and the pillow. Thanks again Mike!

Mike was really helpful!!

Super friendly staff, Mike was great!

Excellent sales associate, and fair pricing. Highly recommend!

Customer Service was not as I expected for as many times I have shopped at Ashley’s furniture. They have lost a customer. I will not be returning.

Mike was very helpful and we didn’t feel pressured. He was both personal and professional in the way he conducted himself. Ashley is very lucky to have him on the sales team.

I have never had the misfortune to leave a bad review; however the circumstances surrounding our purchase of a mattress that needed to be exchanged, and then ordering a new mattress that was to be delivered within 30 days. It is now over 60 days later, and still no mattress. And getting an answer from anyone at Ashley Furniture when we could expect to receive our new mattress has been difficult at best. Today I was told it will be at least another 30 days until they get it in their distribution center. That is totally unacceptable! I asked to speak with someone who had the authority to refund our money, so I can go across the street from their store in Cary and buy it and have it delivered the next day. What started out as a wonderful experience with Patrick (in their Raleigh location), has turned into one of frustration and distrust. Their lack of communication has soured us on Ashley Furniture going forward.

Leah couldn’t have been better! 10/10 experience.

We went to Ashley 2 days in a row and the salesman Matt was amazing. He listened to our needs and wants and got us everything we needed within a week !!!! Please ask for Matt when you shop here you wont be sorry. Thank you again Matt

I like the pillows abd lamps, tables that are displayed with the living room set

Taylor greeted us when we walked in and showed us to what we were looking for. She was extremely knowledgeable, fun and there was no pressure! Once we decided what we wanted she sat with us, walked us through options and finalized everything for us. She was very helpful and patient, especially because we had our kids with us. She made it a very easy process. I highly recommend Taylor and Ashley Store.

Taylor helped us out tremendously! She was awesome and knowledgeable! She is nice and gave my kids candy!

Mashud was super helpful as we were looking for a new sectional.

They are terrible and their customer is service awful, i have ordered a product with them on 13-Oct-2025 and they send defective product and after that there is no clue when they deliver again

Beware -- They will avoid you like the plague if you have any issues with a product, even if it's within 1-2 days of delivery. Sat in a chair in store, I really liked the feel of the particular chair. I worked with a salesperson who I talked to about liking the feel of the materials. I ordered the chair and had it delivered. The delivered chair looked the same, but the materials were rock hard and felt awful. I tried to return 2 days after delivery and I got the runaround from the store for 1 week. I contacted their support online who couldn't even find my order. They talked to the store and pushed me back. The store then finally told me "Sorry, we can't return or exchange the chair at this point." Good luck if you work with this company. Their employees will be stuck to you like glue while you're in the store trying to sell to you but as soon as you have an issue, they disappear.

Truly great shopping experience. Ebony is one of the best store managers I’ve ever worked with, and she even took the time to help design / sketch our new furniture layout. Wonderful service, thank you!

Taylor is amazing!!! Made the process so easy!!

Joveline was fantastic to work with! She gave us everything that she promised. The process was seamless. Manager was kind and cooperative to our wants/needs. Highly recommend this Ashley furniture location for sales! First time buying furniture and the process was delightful.

Ebony was extremely helpful in picking out my new sunroom furniture! If you go to the Cary location, ask for Ebony!

Mash was my salesman. I purchased a dining room set.. He was very nice and informative. I will definitely be back when it's time to purchase my living room set.

Nice. But definitely overpriced

I recently purchased a dining room set, buffet table, loveseat, and chair from Ashley furniture. I originally had a great experience with the Ben. We ultimately decided to purchase so much furniture with Ashley because we were told we could get a warranty that would cover accidents that could happen, and we even received a document that specifically listed as Diamond care and included (cosmetics, nail polish etc). Well, unfortunately a month or so after having our dining table nail polish was spilled and through the clean up process there is some discoloration. Upon trying to get our table fixed through the purchased warranty I was told that the policy did not cover "caustic and Lifestyle damage." Yet I was given documentation specifically stating nail polish would be covered. Please be wary of purchasing furniture through Ashley. We will not be back or recommending due to the misleading contradictory information and documentation that was given.

Me atendió Jacqueline, estuve muy satisfecho muy agradable y atenta en toda mi compra. Muchas gracias Jacque😊.

Mike is the Absolute Best! Very accommodating and attentive to what we were looking for. His suggestions were spot on to our needs. Customer friendly and easy going. Again, He’s the Best and has a forever customer with us!!! 5 Star Service ⭐️

We had a great experience working with Lindsey. She was so helpful and very Accommodating. We definitely recommend asking for Lindsey if you plan on purchasing anything from this Ashley Furniture location.

Taylor was absolutely wonderful! Her knowledge was comprehensive and made the mattress buying process a breeze. Ask for her!

We ordered a coffee table and side table a few months ago and a dining set recently. The furniture quality has always been excellent. We highly recommend working with Daniel - he has always been really helpful!

Lindsey was fantastic! When I told her the color and dimensions of the chest of drawers I wanted, she immediately showed me what they had on the floor and in the catalog. Her knowledge of the inventory, her strong interpersonal skills, and her efficiency were impressive. Within 10 minutes I found exactly what I wanted at an excellent price, after having unsuccessfully shopped at several other stores. Within five days of ordering, it is going to be delivered.

Ebony was great! Knowledgeable, friendly and just plain awesome!

Ebony and all of the staff were great tobwork with. No high pressure tactics. Beautiful store. Everything went extremely well.

The discounts were wonderful in store, the staff very helpful. I did feel the sales staff told us he would include free shopping and other benefits which later we saw we were charged for. This led to a poor experience, don’t promise what’s not asked for and then not provide the benefit.

My wife and I came in looking for a new couch and left with no unanswered questions and a delivery date scheduled! Taylor was super easy to work with and didn't give the overly suffocating vibe you can get from most furniture stores. She let us roam about freely and checked up on us when we had more questions around our decisions. She used her software well to display our modular configuration so we could more better visualize the furniture in our space. Would definitely recommend this store to anyone looking for new furniture!

The service was excellent today

Mayra and Daniel have been nothing but amazing! Their patience with me as a customer and new homebuyer was exceptional and should not be gone unnoticed. They helped me through getting a good deal and I can feel like they were both my advocate. I enjoyed my time in Ashley and would recommend it to my friends and family.

Lindsey Walton at the Cary Ashley store helped me choose a recliner for purchase. She was patient, professional, and not pushy. Great buying experience!

The store is huge with great displays and very nice furniture my wife and I were very happy to be able to find the furniture that we were looking for, and we must thank our excellent salesman Danny for spending the time with us that he did, he knows the entire showroom and was very knowledgeable about every question we had for him. Danny has a great personality and is genuinely a really a great guy . Heck I would go back to the store again just to say hey to Danny, he's like a new friend to us .

My husband and I visited on "date night," after first looking online, to get ideas of how we wanted to decorate our new home that is being built. Mike greeted us warmly and after telling him what we were looking for and giving us some direction, with no pressure whatsoever, we casually looked around on our own. After looking around the entire store, he caught back up with us. We told him items we were interested in and he showed us some special features about them we were unaware of, offered to give us a quote, and even gave us discounts, making it much cheaper than the online prices we'd seen! He was very knowledgeable and fun, making us laugh on more than one occasion! We had a blast! He even offered to keep a running list and to hold both our items and discounts for up to a year, or when our home would be ready to move-in, with discounted delivery! Best "date night" ever!! We will definitely be back!!

Great store, great selection and my sales person “Ebony” is the BEST

Horrible experience with Ebony at this store even though we like Ashley as a brand so much. Ebony tried to sell us a few options for sofas and was initially sounding very helpful. We wanted a specific color (mustard) which was only available online and asked about it and she said they can order it for us. She said she can give us 20% discount so we decided to buy 2 of them. She gave us the price which felt a little higher as we had enquired about that on ashley website and also over phone from there store. When we showed her the online price and also an email quote from her own store, she started talking about arious things and commissions and all that led me to think the higher they sell for, the more they get. I was surprised that she mentioned her store price is even higher then online because they get it from a nearby location (four oaks). Same sofa was $120 less on JCPENNY and she ignored that price too. We could have bought the furniture if it was some other honest salesman as Ebony kept giving us varied reasons even after showing a email quote from her own salesman that matched or was better then Ashley website price. This led us feeling that somehow they were trying to play us on prices (may have worked if we hadn't checked) and Ebony misused her authority as a manager for some commission. We will still buy Ashley furniture but not from this store as felt being cheated and for commissions they are willing to fool ignorant customers.

Matt was wonderful, he showed my mom and I several different options for all the different items we were looking for and was able to help us furnish multiple rooms in a single visit with everything coming on the exact day we were hoping for. Will definetly come back and ask for him again if we need more in the future.

Very nice location. Plenty of showroom floor of furniture to view. The salesman we were working with was very nice and had a lot of knowledge.

Ben is the absolute best and took every measure possible to ensure we got everything we needed with confidence. Couldn’t recommend more.

Great Experience!

Excelente personal

I have had the worst experience purchasing from Ashley, while I do enjoy my couch, had I known the headache and stress purchasing it would’ve caused me I would have gone elsewhere. First my modular sectional was delivered, they sent an incorrect piece (tagged wrong at the warehouse) which led me to having to wait another 2 weeks to receive the rest of my sectional. I was compensated $120 after having to call and express the frustration of ordering a sectional and receiving a sofa to an extremely rude customer service woman, who originally only wanted to refund me $80 of my $300 delivery fee. Now 2 months later I have had my payments on auto draft through Synchrony bank, I financed the 3k+ sectional over 2 years and was surprised to see they drafted the ENTIRE couch amount out of my account this morning. After calling Synchrony bank I’m now waiting 7-15 business days to receive a check in the mail to get my money back. All of this has been a horrible experience while I’m also extremely pregnant and was hoping this would be something I could enjoy. Save yourself the headache and look elsewhere. Ashley Furniture makes it super easy to take your information and sell you furniture but takes little to no accountability for the horrible customer service and mistakes made on their end.

Shoutout to my Charlotte native Ben, superb customer service from jump. Real honest and maneuverable towards my liking . 10/10 recommend

Matt was great- let us look at and discuss options without hovering. It was a great experience and we purchased what we wanted.

Mayra assisted us with finding the perfect set for our celestial themed bedroom and was so patient as we priced out and tried different mattresses for a complete bundle. She was super helpful with all our questions and gave us a great deal.

Very pleased with the furniture & the service!

Mashud is excellent sales representative. He took care of us very well

Outstanding Experience with Daniel! We had an absolutely fantastic experience at Ashley, thanks entirely to our consultant, Daniel. He was exceptionally professional and deeply knowledgeable about every piece of furniture we were interested in. What truly impressed us was his ability to quickly and genuinely understand our needs and vision. He listened intently to our requests and provided incredibly sincere and honest advice, he wasn't just trying to push a sale. Daniel is a top-tier consultant who made the entire shopping process easy and enjoyable. We highly recommend seeking out Daniel for expert guidance and a smooth experience!

Great experience. We worked with both Mike and Lindsey. Excellent service. Seemless transaction.

I went to Cary store Ashely store I got such a good deal all the sales amazing my sales was boss was such a nice person my sales Mashed and luking Are very helpful persons ever I was happiest customer thank you Mashed 🙏

Leah Hayes was super helpful and easy to work with!

Leah was great!!

Matt was awesome! He helped us find a living room set and was amazing! He worked with us to find the right fit and helping to make sure we were able to work within our budget. Very down to Earth and helpful. Would highly recommend working with him and will be back for sure!

Matt was phenomenal in helping us get the right furniture for our new home. He was awesome to work with and I would recommend him for you. The couches Matt recommended were all great couches. If you take a visit to Ashley Furniture, let Matt help you. Thanks for the great furniture, Matt.

Taylor was incredible!

Leah was amazing! She took care of us in record time🙌

Great experience in and out with exceptional service by Leah Hayes. Was very professional and very approachable. Thank you ☺️

The experience was absolutely amazing. Lindsey was patient and showed us all options and did not rush us. She worked with our closing date. I recommend anyone thats visits ..ask for Lindsey, you wont be disappointed.

Great selection & great customer service by Lindsey

We needed help finding a living room set and dining room set , with Mayra help we did, her customers service is outstanding, very kind and helpful at all times. Definitely will continue buying from Ashley stores, this was the second time we buy here and are completely satisfied. Thank you.

The store has a lot to offer and our agent, Mashud has been very helpful. He guided us all the way and explained every details and answered all our queries. He knows what he’s doing.

Daniel was fantastic to work with! He helped us find the perfect sectional that was just what we are looking for. Super nice guy! Great experience.

Leah is the best! Just bought a mattress!

Leah!

Leah is amazing and really helped us out! Will be back!

Ben did a great job. Knows his products well and was fair on the deal

I just moved from nj to NC and this gentleman was extremely professional and helpful. Come check him out

Mashud was very helpful without being pushy.

We bought our Ashley couch in April. We wanted to give a huge shoutout to Federico. He is probably the most amazing and patient salesperson I have worked with. We went on a Sunday afternoon with a toddler. Federico showed us multiple sofa which would work for our family and space. He was able to stear us in the right direction and we absolutely love our coach these past months. He is everything I would want when I walk into a furniture store, patient, respectful, funny and knowledgeable about the furniture on the shop floor. Also huge shoutout out to the store manager who worked with us with the financing and made sure we are happy with the final payments. Overall it was a joyful experience which made it special.

Great experience, Ben and Taylor were fantastic. Would definitely recommend.

We ordered new furniture and the delivery company Ashley uses is awful. They left the furniture uncovered out in the rain and deeply scratched our floors. They admitted to the damage and took pictures. They then sent us a letter that our claim was denied because the pictures were taken after delivery…the pictures they took. The cost to repair our floors was more than the furniture.

Very nice store, lots of options, in many different styles. Leah H was amazing. She asked what I was looking for, took me to the appropriate part of showroom, explained signage and then allowed me to squirrel off on my own (I despise places that hover). I ended up purchasing an extra piece of furniture because of her. Will definitely be back as future needs arise.

Daniel is awesome

I went to Ashley's to purchase furniture I had looked at online. This is the first time I've bought furniture so I was unsure of what to expect. When I stepped in, Danny greeted me and made the whole experience amazing! He was super helpful and explained everything I needed to know. He went above and beyond what I'd expect for customer service and I really appreciated it! I'm looking forward to the furniture and plan to go back if I need anything else in the future! Thank you!

Helpful friendly service. Reasonable selection.

Our sales person, Matt, made it very easy for us to get the things we needed and were looking for. Very helpful, friendly and informative on what all they had. Made the whole shopping experience worth our purchase.

Matt was absolutely phenomenal and helped us out with everything we needed. We’ll definitely be back - highly reccomend this store to anyone who is looking for new furniture. Make sure to ask for Matt Z! He made our day

Service was very good. Did not have to wait for sales lady at all. She came straight over. Told her what I wanted and now just waiting on the delivery date.

Mike was fantastic! Such a cool guy and helped us find exactly what we needed.

The store is beautiful and we were fortunate to have Ben Woodman as our sales representative. He was patient, knowledgeable and wonderful to work with. We are moving from another state and the ability to reach him for help was so important. We highly recommend this store.

Mashad is great!

Great experience! Loved Taylor R at the Cary store .

Had a great time choosing our new sofa. I initially met with Danny who was super professional, upbeat and helpful. In the end we bought with Mike who also helped us make the right decision. Thanks so much! We are excited to have our new sofa!

Had a wonderful experience buying our furniture at Ashley. Leah Hayes was great to work with. She was knowledgeable, professional and very patient with us as we made our decisions. Highly recommend Ashley and Leah!

I loved every minute of shopping in this Ashley Furniture Store. Everyone is so friendly, helpful, and efficient. Special shoutout to Mashud who helped us get the best deal and made every moment in the store worthwhile. Highly recommend!

Leah was the best! Helped us find what we needed and answered all of our questions. Highly recommend visiting Ashley Furniture in Cary. Ask for Leah!

Great store with some amazing selection! Lindsey took care of our purchase so smoothly, it was a breeze to work with her.

Quick and easy service. I highly recommend the protection program, especially if you have family pets and a dog. Leah was great

worked with Taylor to purchase couch and chair. very friendly and efficient.

I am new to the state and have found my new go to furniture store. Ashley furniture is has a wide variety of choices and I found the perfect couch. I highly recommend both Matt and Ashley Furniture for their customer courtesy and beautiful, comfy furniture.

Lindsey was amazing! She was very helpful with finding the perfect couch for our new house. She did a wonderful job with explaining everything to us. Will definitely be back again!

Taylor provided us with excellent service and a variety of choices and ideas to help us furnish our new home in North Carolina. We’re happy with our choices and happy with the customer service we received.

Went to Ashley knowing pretty much what wanted, walked around, found it and bought. Talked to a couple of sales reps, who were very helpful but did not pressure us at all. It was a very good shopping experience.

Large selection, moderately priced. Ben provided the right level of service - allowed enough space but on top of it when you’re ready

Matt got us a great deal for bedroom and living room furniture!

Our purchasing process was very smooth and efficient. Ebony was helpful and friendly from the very start. She was patient and accommodating with all our needs throughout the entire process and that was very appreciated.

Lindsey helped us with our visit today and we were so happy to have her help us! She was very patient and explained everything to us. Thanks Lindsey!

Matt helped us out so much with our furniture purchase and was so thorough and helpful during our time looking around the store. Thanks Matt!

Matt zakarian is an awesome sales guy. He helped us explaining the material and understand different types of furniture.

Great location, Joveline and Ebony were awesome. We found exactly what we were looking for!

Joveline was amazing and made this process so easy! There was no pressure or shark like mentality! The manager Ebony was also amazing and we will definitely be back!

Had an awesome experience today with Leah. Told her what we were looking for and she was able to quickly show us the items that were relevant and very knowledgeable on the furniture, how it was made, and the various tiers of quality!

Mike was very helpful and efficient!

Ben is awesome!!! He was very helpful and took his time to assist us. He also gave us space if we needed it. Had a great experience shopping here and ended up buying a sofa and dining table set. Great store too with great selection. Highly recommend this location and Ben

Great experience working with Lindsey Walton. She was very knowledgeable about the furniture and buying process.

Taylor was excellent in helping us decide on recliners, bed and price. She is really good at matching you with the perfect feel and fit!

We worked with Lindsey who was incredibly helpful and informative! She helped us get a great deal on a couch and a table and chairs

We had a very pleasant experience. Myra was very helpful and knowledgeable She gave us the time and space to look around as we needed.

This is the best furniture store we’ve been to, Mike gave us a warm welcome when we arrived, we finally found the perfect furniture we needed! Thank you so much!

Ebony was amazing! The care and detail she gave me and my Dad was wonderful. I can't say enough great things about her and the staff at the Cary location.

I had a great experience at the Cary, NC location furnishing 2 different homes. Leah is my salesperson and she does a great job understanding the look I was going for! Def recommended

Avoid this place. I bought a mattress and a “box spring”. The box spring is a creaky, metal frame and is not actually a box spring. They did not explain this when I purchaed and do not except returns. It was very deceitful. The post-purchase customer service is poor and the salespeople are very pushy. Overall terrible experience, feel lied to.

Ebony offered great customer service and helped to find the perfect furniture and made all the process easier.

Daniel was such a massive help and incredibly patient with my friend and I. He was very aware of time seeing as I was having to do business with a toddler in tow, and he gave such realistic input that helped narrow down choices instead of upselling us on anything. We actually went back and even did more business with him because he was so trustworthy and helpful. Daniel did everything he could to make it the most affordable for us too! This isn’t the first time I’ve done business at this store and certainly won’t be the last! Thank you so much!

Great experience with Lindsay while we were very indecisive. She walked through several options and remained so helpful and patient as we changed our minds multiple times.

We were here for the sofa and Jove was helping us for the same. She understood our requirements and helped us with the right selection. Great assistance, polite and humble and great product recommendation.

We had Ebony as our salesperson. She was so kind and helpful and made sure we got everything we needed at a great price!

When we walked in, Matt stepped up to help us right away. He made himself very available and had a no pressure approach which we appreciated. We were walking in knowing what we wanted, and once we told Matt he got the paperwork together right away and had us out the door in no time with a delivery set up within a few weeks. We have visited other Ashley stores in the area and have walked out but this location always has the best employees. We will be back!

Salesman Mike Cohen was great. I would recommend anyone needing furniture in Cary NC, see Mike

Great place with an exceptional sales person. Thanks Mike.

I bought a couch at this location and it was possibly the most efficient purchase I’ve ever made, their salesman Dani was quick to answer my questions and didn’t waste any time over explaining. It was definitely a more than pleasant experience and I look forward to shopping with them more.

Lindsey was a solid person to work with. She didn't try to over-sell, just let me browse and ask questions when I needed. The store itself had good selection, and overall I was happy with how knowledgeable about the products she was.

We initially thought we had an excellent experience here when we purchased our items from Lindsey. We walked out feeling assured of our purchases. We purchased a king size bed and Lindsey told us we would need 2 bunkie boards with it. However, delivery day, the bunkie boards were making our mattress sit way too high. We asked the delivery drivers to take them back, but they told us we had to contact Ashley directly. We went back to Lindsey and she told us we needed to call the corporate center. We called the corporate center and they told us we need to go back to the actual store. After going back and forth, the Cary store manager refused to return the bunkie boards saying they were final sale. Lindsey failed to tell us that when we purchased them. Instead, she told us we would need them with the type of bed we were getting. The manager told us we should have read the fine print, but it should also be on the sales representative to inform customers as well. So, $300 went down the drain. Even more, they delivered my sofa with a stain and the delivery team hid it by putting a pillow on top of it. After they left, I saw it and reported it right away. BE CAREFUL OF THEIR SHADY PRACTICES. THEY WILL PURPOSELY LEAVE OUT KEY INFORMATION TO GET A SALE. I will never buy anything from Ashley furniture stores again and do not recommend them to anyone due to their service.

Mike, spoke first as soon as I walked in. Super chill and not pushy. He was very helpful. Go see Mike!!

Mike was very patient and helpful. I didn’t purchase on my first visit but when I came back I made sure to speak with him only. Great customer service! I love my purchase. Thank you!!!

Mike was fantastic at helping us find our 3 year old a “big boy” bed and dresser. He worked with us on pricing and interacted well with our kids. Definitely recommend!

Leah made the process fun! And helped us save without being precious!

Leah is the GOAT

The sales rep at the store was fantastic, but my furniture delivery has been incredibly disappointing. It arrived on a Wednesday, and I had two sick children. Between taking them to the doctor and trying to maintain the house and get things together, I couldn’t use the sectional yet. I work from 5:30 AM to 4:00 PM every day, so by the time I get home from work, it’s dinner time for the kids, cleaning up, homework, and bedtime. Since today is a weekend and I have the day off tomorrow, I finally got to try out the sectional. However, two of the recliners are broken, and my table is scratched up. Ashely’s offered a discount, which I found ridiculous. I truly wish they could come pick everything and I’ll get furniture elsewhere where. I do not recommend

Ben was amazing. He greeted us and told us he would check in with us as we looked around. He did not hover, he answered all questions we asked him and he was very helpful explaining the different sofas we were looking at, even giving a few tips. A very enjoyable and rewarding shopping experience.

Amazing salesman, funny, understands business well.

Mashud

Really good

Thank you Jove for a great service

Danny was an amazing salesman who made us feel very comfortable and was transparent throughout the whole process. We were very satisfied with our experience!

Danny was extremely helpful in helping us purchase our bedroom set and adjustable base. Never pushy or annoying and gave us our space.

Mayra is wonderful and very sweet and helpful and patient!

Greatd experience with Mike. Very helpful and easy to work with. Will be coming back!

Daniel was very helpful. He gave us space to browse thru the store and then answered all of our questions once we were ready to purchase. No high pressure sales tactics.

Leah is an amazing asset to Ashley. She is very professional and knowledgeable: while at the same time making you feel at home. I have recommended her to my family members also!!

Danny was super professional. He answered all our questions and made us feel very comfortable with our purchase.

I was so impressed with Luking and Mike at the store. They offered me the best available selection and the rates. The best part is that they treat you as family members and does not give stress. Go there to experience it! Luking is one of the best managers I have worked with and Mike is such a great sales person. Wish both of them the best of luck.

Danny is very nice. I have a great shopping experience with him!

Visited the store in Cary. Ebony helped us and went above and beyond to find what we needed. Professional and fun, we couldn’t ask for better customer service. She immediately knew what we were looking for and found it for us. Thank you!!!!

Ben Woodman was excellent to work with. Spent a lot of time with us, was very thorough and helpful with all our questions. Would recommend Ben to all!

I was doing an online purchase from the store because I live out of state and will be moving to Raleigh and I wanted my furniture to be delivered when I moved in and Leah was so very helpful and made my ordering experience so easy and painless.

Matt and the entire team was absolutely wonderful. He was informative and well versed in the products, offering solutions for what we were looking for. Overall great experience.

Mike at the Cary, NC store is great. Honest and helped us find the perfect desk.

I’m a long time fan of Ashley’s furniture. It is affordable, functional and good quality. This trip was by far my best experience because of Ebony. She is so good at what she does! Ebony has a great eye for interior design, she gives great advice and she was incredibly helpful and fun to talk to.

Mayra was amazing to work with. She went above and beyond for our family to help us figure out which pieces were best for our new home. The furniture was delivered today and we couldn’t be happier. Thanks Mayra. Highly recommend you ask for her in the store.

I traveled to Cary, NC for a project and needed 1 more piece of Art. I had looked online at Ashley and all of the local stores, but could not find the perfect piece! I called the store and spoke to Lindsey about the colors, size and details. She found THE PERFECT piece of art and had it in the store! Great customer service over the phone and in person ((Kerry)

I worked with Mayra on finding living room and master bedroom furniture for my first home. She was amazing through the whole process and answered any questions I had. Highly recommend her to help you find the perfect furniture!

⭐️⭐️⭐️⭐️⭐️ We had such a wonderful experience working with Danny at Ashley! He went above and beyond to make sure we got the best deal possible and truly made us feel valued as customers. His professionalism, patience, and friendly attitude made the entire process stress-free and enjoyable. Danny took the time to answer all of our questions, offered great recommendations, and ensured we were completely satisfied with our purchase. If you’re shopping at Ashley, I highly recommend asking for Danny — his customer service is outstanding, and he genuinely cares about his customers. We couldn’t be happier!

Mike was an excellent sales person. We were very satisfied with our experience. I highly recommend asking for Mike!

Lindsey Walton was our sales person and she did a great job explaining the options and listening to our desires. Would definitely recommend working with her.

Got a new living room and excited for the delivery, Mike was great to work with!

Lindsay was great to work with!! Truly helped me in buying for my new home!

We bought a couch here and Mike guided well as per our needs and as per house dimensions.its a good experience with no up selling ,

Love my furniture mikes way

Mike's way; the way to go

Mike is the man, really helpful.

I had a great experience. Ebony helped me find the perfect couch. Highly recommend!!

Wow! Came into Ashley looking for maybe a dresser and left with a whole bedroom set. Ben W. helped me find my dream set and helped me finance it. Looking forward to supporting this store (and Ben) in the future!

Lindsey was incredibly helpful assisting us with our furniture purchase. Very friendly and knowledgeable. Highly recommend!

Staff was super helpful and informative. They also didn't pressure us at all into a sale.

I’ve had the best experience at Ashley Cary. Taylor is absolutely fantastic and was so knowledgable and helpful. She really cares about you getting the right furniture for you. We purchased a lot of furniture as we’d just moved from the UK. The customer service and quality of furniture is amazing for the price. Everything is large, well built and comfortable. Although the delivery is expensive it’s also amazing and all of the delivery people have been great too. I would highly recommend purchasing from this store!

Mike and Danny are great and very helpful with the process

We had a great experience with Mashud at Ashley! He was incredibly helpful finding us a recliner and answering all the questions we had, we ordered one on the spot with his help.

Taylor was amazing!! Got us great pricing, was very helpful and patient and we will definitely buy from her again ❤️💯

Taylor was fantastic and was very thorough and helpful we will definitely buy from her again!

Made a big purchase of a sofa and two accent chairs. I am very happy with the transaction. The salesperson was extremely helpful.

Leah was amazing. Helpful, kind, funny and not pushy at all. She gave us a wonderful experience allowing us to feel comfortable and not forced into buying anything until we were ready. The whole express was comfortable as the mattress we purchased!!!!!

Great honest service. Ben took care of us and got us what we wanted.

Great experience with Ben! My vision for my living room couch wasn’t brought to life in the showroom so he helped me move things around and test things out until I could see it!

Mike was the bomb! Txt me we should hang sometime fr

I had a great first time experience here at the Ashley store! It was a pleasure working with Daniel. Daniel was able to really breakdown the variation and difference of all the sofa which is really helpful when there are so many options! Ashley also provides a protection which is a great option as we have kids and a dog… Really allowing us to have a furniture peace grow with our family needs. I highly recommend this team and store location for all furniture needs. We are looking forward to getting our new sectional soon.

Leah is the best furniture salesperson in the known universe

I recently visited the Ashley Furniture HomeStore in Cary, North Carolina, with my sisters to explore leather living room sets. We were fortunate to have Matt as our sales associate, and he exceeded our expectations. Matt was professional, welcoming, and provided exceptional service throughout our visit. His undivided attention helped us find the perfect Mindanao leather sofa set, and he worked tirelessly to offer us the best deal. I highly recommend Matt to anyone looking to purchase furniture at Ashley in Cary. His expertise and dedication made our shopping experience truly memorable. Thank you, Matt, for your outstanding assistance.

We moved from New York to North Carolina on July 31 and visited the Ashley furniture store in Cary to purchase leather recliners. We were greeted by a handsome and helpful sales associate who assisted my family and me in buying a Midanao leather living room set. Thank you for having a wonderful employee like Matt working at Ashley; he made our experience worthwhile. Kitty from Lillington, NC

I had a wonderful experience working with Leah and her coworker Kerry. They were both incredibly helpful, knowledgeable, and kind throughout the entire process. They made furniture shopping easy and enjoyable, and I truly appreciate the time and care they put into helping me. I highly recommend asking for Leah and Kerry when purchasing your furniture—you’ll be in great hands!

So helpful in what me and my dad were looking for and the employees are so kind

We are so glad that we visited Ashley and got the perfect dining set and coffee table! We did not like the original dining set, so Ebony suggested alternative chair that paired up so well with it. Then we also found a bench, the whole set was perfect for us. Ebony was very helpful and accomodating with our needs. We were actually able to get chairs and bench in one place to visualize our new dining set! Highly recommend visiting this store :)

Shout-out to Daniel Sanchez at the Ashley store! He took the time to personally help me pick out the perfect coffee table, and I couldn’t be happier with how it turned out. He really listened to what I wanted, gave great suggestions, and made the whole experience easy and enjoyable. You can tell he genuinely cares about helping his customers find exactly what they’re looking for. Thanks again, Daniel

One associate Leah Hayes took extra time to help me compare fabrics and colours to match my living room perfectly.”

Joveline was wonderful. Very resourceful and helpful. Made our process and experience fantastic. She is super knowledgeable!

Joveline was awesome very knowledgeable and has great customer service. A++ Amazing overall service

Mike was very helpful and helped me help find a couch

Mike was great and very helpful

Thank you, Matt, for helping us find our new dining table!

They have a wide range of selection in the store! Lindsey was wonderful, she was very knowledgable about the products they are selling. She gave us a good deal too, and she was able to answer all of the questions we had. We left with a sofa and a recliner because of her 😄

Matt was super helpful with picking out furniture for our new home! Very thorough with no gimmicks. Kerry was also super sweet

Lindsey was great and made the process so easy!

Leah was awesome!

Thanks for your help, Mike!

Ebony was awesome ! We usually deal with Ben but he wasn't there that day, and had another great experience! Ebony was extremely patient and not pushy at all!

Mashub was Wonderful with great service and answered all my questions.

My store assistant was Mashud. He was recently hired and I was actually his first customer. He was very personable and helpful. I was looking for a specific chair to match my Ashley sofa that I bought somewhere else. He helped me find it and checked with the manager several times to match a price I found at another store. He was trained on how to do the checkout and caught on quickly. I would buy another piece of furniture from Mashud. I'm sure he will be an excellent employee!

Was an exceptional experience with Matt Zakarian at the Cary store. He is extremely knowledgeable and a joy to work with while buying at Ashley Furniture.

Danny did a great job showing us sectional options and helping us find the right one.

Leah was amazing! Helped us find beautiful dining room chairs that match our 30 year old dining table! Great service!

Daniel was great. He was gracious, very helpful in explaining the differences in the products with us. We never felt rushed to make a decision. We would definitely work with him again.

Thanks to Lindsey and her help with finding the right color for a couch in my new apartment. I am really happy about the new purchase.

Ebony was an amazing sales associate. She was incredibly knowledgeable and provided top notch customer service.

Ebony was extremely helpful and generous! I couldn't have asked for a better experience.

Mike was great, found what I needed.

Mike Cohen was extremely helpful and informative. Great service!

Ben was awesome!!!

Great experience - Ebony was extremely helpful! She found what we were looking for, got it ordered, and scheduled for delivery quickly. Whole process was easy and Ebony’s professionalism and friendliness made this trip enjoyable!

We were just at Ashley's in Cary. We had a really good experience. We worked with Matt and he helped us find multiple pieces for our bedroom. Matt is super knowledgeable of all the inventory and helped us figure out what would work well with our existing furniture and was just really a pleasure to work with.

Ebony was amazing- very knowledgeable and willing to share advice! Will definitely request her again.

Mayra at the Cary store on Piney Planes Road was so helpful and kind.She gave us great ideas and knew her job very well! Great service, thank you!!

Mike did a great job helping us find a table and love seat with the dimensions we needed. He really listened to what our needs were and search the inventory to find them.

Mike Cohen was very helpful in finding the exact furniture for the needs we had for our house.

Leah at Ashley Store worked with me so I could purchase a bedroom set in Cary, NC at nearly the same low price as offered at NFM in Omaha, NE. My son is moving to Cary from Omaha and his bedroom set will be delivered when he arrives in Cary. Leah was very responsive to my texts and worked to get me a great deal!! Best experience ever!!!

Ben is nice. He helped us get a great deal on a couch. Thanks.

Big Mike was Awesome experience and knowledge helped us out a great deal

Ben did an awesome job helping us find an amazing sofa and chair!! He was very knowledgeable on the store’s furniture, throughly answered our questions, gave us recommendations, and was very patient throughout our time there.

I love everything about Ashley store the minute I arrived I was welcomed. I met Leah I mentioned I had seen a couple of pieces of love seats online she took me to the one's I had looked at. Gave me and my sister some space to feel around we liked them but they weren't the ones giving us the right vibes. So she allowed us to walk around and then both my sister found it together the one we fell in love with. The rest of the story is history we got them and are still in love!!!!

Great experience from start to finish...warm and friendly greeting from Myra. Selected sofa and Myra showed us options for chair which were not displayed. She is a knowledgeable addition to your sales team. Would definitely shop there again and recommend to friends

The seller sent the wrong order, the delivery was sloppy, and the furniture was damaged. I will never buy from this store again.

We were fortunate to have Danny as our Sales Rep. He was extremely knowledgeable. Answered all of our questions without hesitation, explained our product in detail. Gave us great suggestions and options. Went over the warranty in detail. Most of all he was patient and kind. He did a great job. We felt good about our purchase thanks in large part to Danny.

Ben was super helpful and made sure we got the right couches for the rooms we needed. Thanks, Ben!

Ebony Harrison was AMAZING! So friendly and knowledgeable. Definitely an asset to the company

Ebony was great to work with. My family and I moved from NY to NC and she made the process smooth and easy. She will contact me even on her day offs when I reach out with concerns regarding our delivery. Even when our delivery date was mixed up and we needed our furniture earlier than expected due to closing early on our house, she worked tirelessly to get our furnitures delivered earlier to us. I definitely recommend this Ashley and Ebony for anyone looking to purchase furniture for their home.

Ashley Furniture Store provided an outstanding shopping experience thanks to our salesperson, Matt Zakarian. Matt was knowledgeable, patient, and attentive, making sure all my questions were answered and my needs were met. He guided me through the selection process, helping me find the perfect furniture for my home. The transaction was smooth and stress-free due to Matt’s professionalism and excellent customer service. I highly recommend Ashley Furniture and Matt Zakarian to anyone looking for quality products and expert guidance.

Mike was great and super helpful!! Thank you Mike

Lindsey was awesome. She helped us with everything we needed and providing us with great service.

Danny was knowledgeable and personable - a winning combination!

Danny was very helpful and nice throughout the entire process

Taylor provided excellent service! I was somewhat uncertain as to my exact choices. She was very attentive and listened carefully as I described my preferences. She spent time with me on each product I had interest in, with full knowledge of the products. She was courteous, pleasant and professional. Outstanding working with her and making my choice of purchases. Thank you Taylor!

Mike was great, good couch 👍

Lindsey was so helpful! Not pushy and listened to everything we wanted and made it happened. Go see Lindsey for all your furniture and mattress needs- she’s amazing!

Leah was a pleasure to work with

Ebony very nice and qualified person. Help us a lot

Leah was a pleasure to work with and helpful with the questions that I had. Additionally I did not feel pressured as she was not the usual salesman overbearing. I was able to work my way through the store and could easily locate her for questions or when I was decided on what I wanted.

Taylor at the Cary store was the best. No hassle whatsoever. Got us exactly what we wanted ! She is the best.

Taylor was the best salesperson we have ever had. Knowledgable, funny and made the process easy.

After struggling with the Ashley Furniture website’s chat feature while trying to piece together an outdoor patio set, I was feeling frustrated and ready to throw in the towel. Thankfully, I noticed a local store nearby and decided to stop in, despite having only a short window of time. That’s when I met Mayra. She was not only welcoming and professional, but quickly helped me get clarity on a few key details that had been holding up my decision. She also took the time to double check a few selections I had made online and actually caught a couple of things I had overlooked. Thanks to her, I was able to finalize my purchase with confidence, saving both time and money in the process. I truly appreciate her attention to detail and how seamless she made the experience. If you're shopping at Ashley Furniture in Cary NC, I highly recommend working with Mayra H!

Great individuals and ordered what I believe I want, nothing in store, so the sales staff was great attentive and fun

Matt listened to my needs and the amount of money that I was willing to spend on a mattress.I tried out a couple of mattress and picked my favor. I'm looking forward to a good night sleep. Thank you Matt

Our experience with Mayra was fantastic! She was incredibly easy to work with and was knowledgeable about the products to find the best deal for us. She is also wonderful with communicating, as a couple of our pieces did not have a delivery date, and she sent me a text the next day to give us an update. Thank you Mayra!! You have been wonderful!

Ebony is a very good sales women. She patiently answered all our questions and made it a pleasant experience.

Mayra was incredibly kind and helpful and helped me to pick out a great item. Thanks again Mayra!

Ebony did a fantastic job helping us piece together our living room for our new house. She made my vision come to life and quickly! Great customer service! We will be back.

Just purchased a beautiful sofa and recliner from Leah at Ashley Furniture. She was so helpful and really listened to what I wanted and found the perfect recliner for my husband. It also had a matching sofa so Even though I was going to wait on the sofa, I decided to go ahead because of the great service. Also had to call to change the delivery date and Leah and Carrie were so helpful with that. Have not had delivery yet but expecting another great experience with Ashley.

Lindsey was great ! She took her time in explaining all of the details of the purchase , she was amazing and made sure that our purchase and the process went very smooth !

Great shopping experience!

Great experience both times, Mike and Mayra were very helpful!

Fantastic shopping experience. Ask for Taylor she is very knowledgeable.

Great customer service and prompt help from Leah Hayes. She helped us find exactly what we were looking stellar service.

Great store with a great deal! Was able to take home a reclining loveseat. Thanks to the staff!

Great customer service took care of us very well thank you for helping us!!!

Excellent customer service a Lot of patience thank you so much for attending us!!!

Wonderful experience with these folks! Mike was outstanding!

Leah was great, approached us at the front with a bubbly energetic open welcome! She gave us our personal space to let us make a decision but was always available when we had questions!

Outstanding service 👏

Leah was very friendly and knowledgeable. She took her time with me and answered all of my questions. Highly recommend going to her! 🤗

Leah was so helpful and friendly. She explained all my options for a mattress so I could make my choice.

Leah was wonderful. Thats how buying furniture should be. She was helpful, patient and very pleasant. Thank you for helping our family pick out the perfect furniture set Leah! EDIT* we had to update our furniture as it would not fit as previously expected. We updated our order with plenty of time and our sales representative Leah assured us our order was fixed. Upon receiving our order, it was not updated which is ok, mistakes happen. However despite leaving multiple messages, Leah did not return our phone calls and we had to go through corporate to have the issue fixed and addressed. It’s been a few days and we still haven’t heard back from Leah. Disappointed with the customer service is an understatement.

We had Matt help us as soon as we stepped into the store and he was so friendly & personable! He was honest with us during our search and we felt really comfortable making this big purchase with his help! Definitely recommend. 👍🏻

Mike was great

Working with Ebony was a great experience! 10/10 recommend!

Mayra was excellent.

We had a really great experience with Matt this morning! He made it quick and easy as we didn't have a lot of time. Got down to it, gave us a deal we were out with a receipt for new bedroom furniture in about an hour!

I was taken care of by Ebony. She did an exceptional job helping me and my family find what we needed. I ended up getting a queen bed and mattress set. No hassle or stress. She was very professional and polite. My Daufhter wanted to add that she is a nice person as well. I totally recommend going to Ashley furniture in Cary NC and asking for Ebony Harrison. She was great. I hope Ebony gets the recognition she deserves. She's doing your company wonders. THANYOU

Had a pretty good rep. Unfortunately, I have to remove 2 stars because I was told of the wrong delivery window.

Mayra was the best!

Lindsey did a tremendous job of helping me find just the right furniture for my new home. She was helpful and knowledgeable and was very willing to brainstorm about design possibilities. That was a fantastic experience.

Lean thanks for getting us set up with our furniture

Mike C. the goat got me hooked up with a sleeper sofa with their summer promo!

Leah Hayes was very helpful from greeting us at door to checkout Thank you much appreciate! 😊

Do yourself the best favor and ask for Ben Woodman!! He knows the furniture and is super helpful without being pushy at all. We came in looking for all the furniture to fill our three-season room and absolutely knew that we definitely didn’t want outdoor patio furniture. He guided us on where and what to look for after hearing about our needs and wants. He is so easy to talk to and gained our trust very quickly. We are tall people so finding comfortable furniture has always been a challenge. He mixed pieces from different collections to exactly meet our needs. We called him the next day and bought the perfect patio furniture without even coming back into the store. He’s responsive, professional and fun, and he made sure that we had the best prices possible! He earned our business and all our referrals!! Thank you, Ben!!

Mike was great

I was always received attention and specially a great service.

Lindsey did a great job helping us pick out our bedroom set!

Lindsey was very patient and helpful in assisting us with our furniture purchase! Thank you for going above and beyond!

To be honest, I didn’t really walk in with intention to buy anything, just “look around.” Mike was very helpful without making it feel pushy. He answered all of our questions, was patient, and very knowledgeable. Needless to say we did get a living room set that we loved. We walked out with smiles on our face and we are excited to work with Mike again for future purchases. Overall, it was a really great experience.

I had an excellent experience as a customer thanks to the outstanding service provided by Lindsay. She was kind, professional , and attentive throughout the entire process. She took the time to truly understand what I was looking for, accompanied me around the store several times, and offered helpful suggestions while always respecting my personal preferences. She even went the extra mile to secure a discount for me, which I greatly appreciated. I would gladly recommend her - and the Ashley HomeStore at Piney Plains Road in Cary, NC - to anyone looking for quality furniture and a personalized, stress-free shopping experience.

We had been looking for a new bed for a couple months and decided to drop into this store on a whim to see if we saw anything. Leah was very helpful in answering questions and giving us the information we needed. We did decide to go to another store "just in case" but came right back after deciding this set was what we were looking for. Next time we're looking for another furniture piece, we'll definitely come back by and talk to her.

Excellent service from Ben! Knowledgeable and Personable. Would highly recommend.

Mike was amazing at helping me pick out a boxspring mattress. I highly recommend his service.

Very helpful and very professional. Made my purchase quickly - i had not planned to purchase-I was comparing what I had seen other places to what Ashley had to offer! Myra helped me make an Intellegent decision, which i probably would not have purchased online. Seeing is believing.

I went in looking for a dinning set. Leah helped me even though they didn’t have the one I was looking for she gave me options. She was really friendly and polite. We ended up buying the dinning set. She explained everything and we were very satisfied. Thank you again Leah!!

Extremely Nice and Helpful

Ebony was incredibly helpful

Leah Hayes was excellent to work with, and the buying experience was smooth and easy. Would highly recommend her.

We had a great experience at Ashley in Cary. Our sales person Ebony follow our lead and lead us to the bedroom set we wanted. Fit was everything and we found the set that worked.

Lindsay was so incredibly helpful in our recent search for a couch. She answered all our questions and helped us figure out the best placement / configuration for our home. We really enjoyed working with her and highly recommend her if you are in the Cary store!

Mike was helpful during the buying process, which we appreciated. However, the delivery experience was very disappointing. We were told they would try their best to deliver early, but it seemed like no real effort was made. Instead, we received generic, canned responses that felt like an eye-wash. The post-purchase experience has been far from satisfactory.

We shopped at Ashley today, and we’re very pleased with the service that we received from Leah. She was friendly, professional and knowledgeable. She will be our go to sales person going forward. Thank you, Leah.

We had a very positive experience working with Lindsey Walton. She guided us to just what we were looking for and helped us evaluate qualitative aspects in a practical and helpful way.

Ebony was FANTASTIC! She didn’t pressure us, didn’t follow us around the store and bug us, but was SO helpful when we were ready to make a purchase. She was efficient, friendly, understanding, and so funny. So refreshing to have the experience we did with her. We are Ashley fans because of her! 💙

Mike was awesome!

Ben Woodman was super knowledgeable and knew exactly what we needed and what we were looking for. Helped us find the right sectional for our home and family.

Very poor service, ordered furniture that was supposedly going to take 2-3 weeks and ended up finally getting everything after 2 months and I was the one to reach out every week requesting information on my furniture. Only then was I able to get half answers and “SHOULD be there next week answers.” Overall will never go with Ashely’s again.

Mike was so helpful!

We loved working with Ebony! My husband and I looked for a new bed set and successfully found one with her help! Would definitely recommend working with her when coming into Ashley’s!

Great experience shopping here. Ben was very helpful and got me the right items we needed for our new home. Excellent customer service and I felt welcomed.

Bought a small loveseat with help from Matt, was a good experience, thanks! Also a great name.

Matt in Cary was fantastic! He went above and beyond for our order and we are very happy! Will definitely use again

Mike was extremely helpful in our search for a sectional!

Ben was fantastic!

If you are interested in affordable and cute furniture , ask for Ben. He is nothing short of amazing and attentive! Thank you for helping us furnish our new apartment 🫶🏽

I do have to say luking martinez work was on point. He told me all the benefits and stuff to help me know what to buy.. his specialty was the mattresses I think his explanation was super clear and all he said helped me know which one was the best! 5 stars I would give 10 if possible!

Matt was great. Helped us find what we needed. Will be back again soon for more furniture.

Matt greeted us as soon as we walked in and showed us where to find what we were looking to buy. He was very helpful and showed us a great rocker recliner. Paperwork was a breeze! Thanks Matt!

Leah is amazing. Excellent service.

Good listening skills. Explains products well. Closed deal smoothly. Good product display

Leah Hayes is a great consultant, she’s knowledgeable and nice . She helps me get all I need it today . I’m very happy with the purchase . Thank You

Leah was friendly and helpful with the purchase of my couch and loveseat. She made the buying experience a pleasure

Love Ebony, we are returning customers because she listens to what we like and makes the process fun. Great customer service. Thanks, Shane and Mischa

I wish to share my experienced at the Ashley furniture store in Cary. I was so please to have Luking take care of me. He was so knowleagble and patient with my inquiries that helped with my decision. Received excellent service. Thank you so much.

We didn't buy anything but I still want to make note of how pleasant Daniel was with our visit. Immediately made us feel comfortable without coming off pushy or salesy. We're very particular and have a lot of questions and he was down to clown with whatever sofa configuration we were trying to visualize in the moment. You can just sense that Daniel is a genuine and good person. Thank you Daniel!

Matt was wonderful! Very knowledgeable and efficient! Told him what I was looking for and he took me right to it. I was in and out of store in 30 mins a very happy customer!

My grandfather recently had spine surgery so I went in to see if I could find a mattress. Ebony made sure I got a good price. Thank you very much

My family and I walked in shopping for furniture and we met Ebony. She was very polite and explained pricing in detail. Even with children she was patient with us the entire time. Thank you Ebony!

Matt was very helpful!

Agradecida y muy satisfecha con la atención que se me brindó en esta tienda. Pude conseguir todo lo que buscaba y gracias al vendedor Sr, Martínez, que me atendió, fue muy diligente, amable y con mucho conocimiento. Muchas Gracias.

Mayra and Ebony was an amazing team that got us exactly what we wanted! Thank you!

Awesome service from Leah.

Great experience with this store and team. Highly recommend shopping here!

I had the opportunity to speak with Luking, at this store. I recommend Luking 100%. 🌟He helped me with all my questions and concerns. Thanks to him, I feel I made the best decision when choosing my furniture. I was also satisfied with my financing.

Great service! Once you get there you feel like family. Thanks to Luking for a great experience.

Excelente servicio y calidad de sus artículos, el mattress que me recomendó el Sr. Luking es increíblemente cómodo, muchas gracias por la sugerencia 😍🤗

Thank you Luking M. From Cary NC store. For helping me furnish my house. Excellent service. Thank you for your patience.. 🙏🏼

No pressure sale with Mike who was knowledgeable about mattresses and couches. We appreciated that he listened to our needs and budget without trying to upsell to us. This was my second time we bought from Ashley and had consistent service both times. Thanks Mike C!

Mike was super helpful and polite. We just went to get an idea of what we wanted and ended up buying a dining table set!

Leah and Myra were great. They gave us time to discuss and consider purchases and helped us understand the layout of the store.

Thank you Ebony for making furniture buying easy and fun!

Sold furniture well. Engaging, but not pushy. Has humor.

Ebony was extremely helpful and a pleasure to work with!

Mayra is great to work with. She has helped us with our whole house. Would not work with anyone else.

Myra was wonderful to work with today ! She offered a variety of good options for furniture.

Mayra was extremely helpful and quick at helping me find what I was looking for. She was knowledgeable about the products offered and was patient in answering all of my questions.

Wonderful experience!Shout out to Leah who’s been very patient and helpful in finding the perfect furniture for our humble abode.Leah is the best ,she never fails to explain everything we need.

Mike was Amazing!! Helped us make a decision and was very informative! He gave us huge discounts as well and worked to stay within our budget and limits. Thank you Mike:) Go Jets, Go Bills

We were finally able to get a couch that my partner and I both agreed on. After explaining what we were looking for, Leah gave us some great options. She was great at explaining the payment process, and maybe everything easy breezy!

Mike was great

Big thanks to Carlos, the new manager from Florida, for helping us choose our new furniture for our new apartment! You made things way easier for us and we really appreciate the support. Totally recommend! ᵕ̈

Carlos and Daniel were very helpful and accommodating. They made the purchasing process easy and quick.

Mike helped us and he was amazing. We will definitely be back soon.

I love this store the people are so nice special thanks to Carlos from Fl because he helped us out with our new mattress for my daughter he went out of his way to help us and make sure we were getting everything we needed thank Ashley furniture to have so much amazing people and dedicated like Carlos I’m sure I will recommend Carlos for my family and friends we will be back soon 😊

Sales associate was extremely helpful and just delightful. We got the help we needed and felt good about our purchase.

Mike and Leah were so helpful and very professional!!!

Ebony made our sofa hunt at Ashley easy and fun. She was sweet, knew every detail, and helped us pick a beautiful couch at a great discount. We’re thrilled with our new sofa and will definitely be back!

We were having trouble finding the right sofa for our new place due to the size of the living space. Leah led us to some great options. She was super knowledgeable and not pushy, which was great! She was very transparent in the payment process and all the details of the delivery and protection plan. I had been stressing about buying a new sofa for a while, but she helped make the process smooth and completely stress-free!

Taylor was amazing in her knowledge of design and quality of furniture. She listened very carefully to our needs and taste in furniture. Taylor was spot on She is an asset to Ashley Furniture. We will be back as needed. Thank you Taylor!

I was met by Taylor who was able to help me identify what I was looking for. She was able to give me an estimate of the amount needed. I returned a couple of days later and brought my furniture. Thank you Taylor.

We walked into a beautiful store in Cary and met Ben W. He was so informative, answered all our questions and was super fun to talk with. We walked out having chosen a living room set AND a rug that was exactly what I was looking for. We couldn't be happier. Thanks Ben for all your support.

Leah is the best sales rep! Ashley has a gem!!!!!

Mike was very helpful and knowledgeable.

Leah Hayes was wonderful!

We had the pleasure of working with Mike with buying our new sofa set and we are thrilled with our experience!! It was effortless and his hospitality definitely helped sell us on the set. He wasn’t pushy at all and was great to work with!! So happy with our purchase and will absolutely be back in the future for other furniture needs! I would give 1000000000000 stars if i could, thank you Mike!

I recently visited the Ashley Furniture store and had an outstanding experience! From the moment I walked in, Leah provided exceptional customer service. She was incredibly attentive and worked closely with me to understand my budget, making sure I felt comfortable throughout the process. Leah also informed me about all the fantastic specials they had for the Fourth of July, which was a pleasant surprise! Her knowledge and enthusiasm made my shopping experience enjoyable and stress-free. I highly recommend visiting this store and asking for Leah - her service is truly top tier!

If you come to Ashley Furniture in Cary, request Taylor! My boyfriend and I came in looking for a couch and chair set for our first apartment, and she was incredibly helpful. She walked us through each step and made the process simple, all while being extremely friendly!

Thanks to Mike we got the couch we wanted.

Danny helped us so much today with buying my first couch. Super informative, kind, and quick service. 10/10 experience!

Carlos was super nice and very helpful with my purchase.

Carlos help me to go thru finance process easily Thanks 4u help I got the sofa I want Thanks again

Danny and Ebony are awesome!

Ben Woodman was a friendly knowledgeable store associate. He helped us determine exactly what we wanted and that it would meet our needs. He advised us to make sure the furniture would fit our space. We would recommend Ashley Home Furnishings and Ben to all our friends. We are waiting on the scheduled delivery of our purchase. AC

Carlos from Florida helped with dedication and did everything in his powers to make our purchase possible with high end quality things.

Carlos Ramos was very helpful in our purchase of living room furniture. I would highly recommend using Carlos at the Cary location

Carlos from FL was best and really spent time to help choosing the right furniture.

Leah was helpful shopping for dressers. She was informative about all the deals that were going on. Was able to find everything on my list thanks to Leah!

Carlos helped us with our purchase and he was very helpful, knowledgeable, and kind! Would highly recommend him.

Great clean store, enjoyed Matt showing me exactly what I asked for, gave me all the information I needed to make a decision, took me less than 20 minutes to make the order and set up delivery! Loyal shopper from now on!

Carlos is the best!!

Leah provided great service for us today! I would recommend her she is amazing when it comes to her job!! 💯 if it wasn’t for her I would have not found the perfect couch for the house

Leah gave wonderful customer service!!! We were looking for a new sofa and she showed us a nice selection. I highly recommend coming to Ashley furniture and ask for Leah when browsing!

Ben W was fantastic!! Super helpful and kind

Excellent service! We had an amazing experience at Ashley’s Home Store while shopping for our new place! We found the perfect sofa and loveseat set (super comfy and exactly what we were looking for). Huge thanks to Leah and Danny for their help! They were both so friendly, helpful, and made the whole process easy and stress-free. Their awesome personalities and great customer service made all the difference. Totally recommend this store, five stars all the way! If you're looking for quality furniture and an easy shopping experience, this is unequivocally the place.

Danny and Leah deliver 10 - star service!!

Mike was great!!!

It was okay I purchased a lift recliner we will see when it is delivered how I feel and the promises that were made

I had the absolute pleasure of working with Leah at Ashley Home Store, and let me just say—she made furniture shopping fun and easy for once! From the moment I walked in, Leah greeted me with the kind of positive energy that instantly put me at ease. She’s not just knowledgeable—she’s genuinely enthusiastic about helping you find the perfect pieces for your space. Leah took the time to listen to what I was looking for, moved furniture with a dolly to see what it would like beside different pieces which offered great suggestions ALL without being pushy, and somehow made the whole process feel more like shopping with a friend than working with a salesperson. Her great sense of humor and honest advice made the experience enjoyable from start to finish. If you’re heading to Ashley Home Store, do yourself a favor and ask for Leah—you’ll leave with furniture you love and a smile on your face. Thank you, Leah, for making my sales experience the best ever!

Great experience today, thanks to Leah! She’s helped us several times now with different sets and have always made it painless!

Leah was fantastic, I went home with a new bed and a great experience.

I thought there would be high quality, solid wood furniture. Although there were some, a surprising number were particle board, and the prices sure did not reflect that. $399 for a particle board nightstand?

Outstanding Service from Ben We had the pleasure of working with Ben during our recent furniture shopping experience. He was exceptionally helpful, providing clear and honest information without any pressure. His straightforward approach made the entire process smooth and enjoyable. I highly recommend Ben for anyone seeking knowledgeable and considerate assistance!

We worked with Ebony today in finding my 84 year old dad a power recliner. She had the best suggestion of fabric and style for him! We were able to make a purchase quickly and efficiently.

On June 14, 2025, my journey on this day was to check out several furniture companies. I first went to Ashley Furniture & I was greeted by a very friendly sales representative name Taylor. She explained things to me about the furniture & allowed me to roam around in the store to look. Taylor came back later; she was very helpful & knowledgeable about the different furniture & also answered any questions I had. Let's just say I never went to another store that day...LOL. I was satisfied with the selection I made & the sales rep. Thank you very much.

Our sales person focused much more on listening to our needs than on sales, nice! The quality of the furniture was consistently very good but still priced reasonably. (Bought a bedroom set) Will shop there again.

We purchased a recliner from Mike. He was outstanding, very personable and knows his product. Thanks for a great experience

Taylor was an awesome help in building our perfect couch. She listened to what we wanted and helped us find the best fit! Can’t wait to enjoy our couch for years to come! And big thanks to Taylor and the Cary team at Ashley!

Ben was great. Very helpful

Ebony is THE one to see. She is so kind and knows her business. She took us under her wing, listened to us and showed us quality furniture that fit our needs. She also hooked me up with the best pillow. Everyone there was friendly as well. We highly recommend going there. Susan and Bruce Larsen.

Mayra is AMAZING!!!! Thank you so much for your patience, attention to detail, kindness to my 4 year old and your knowledge of the products. We are so pleased with our purchase. We will be back to see you soon.

Ben was a huge help. Very knowledgeable about the mattresses and pillows. Looking forward to the delivery. Highly recommended!

Mike was great!!! Got a great deal on a sofa.

Taylor took the time to explain each piece of furniture and mattress to my mom. She always asked permission before just pushing items on to her for a sale. She made her feel very comfortable transitioning from the old style to something new. I would 1,000 percent recommend asking for Taylor.

Ebony was the perfect associate to help us during our first time shopping at Ashley. Outstanding customer service, very informative, and answered all of our questions!

Ebony was wonderful and gave us so much information on what to look for when buying a mattress. Even gave a test ride on a purple and a very comprehensive comparison for tempurpedic and purple mattresses.

Danny Sanchez was phenomenal at finding us the right furniture at the right price. He is also friendly, as a bonus!

Mike was great!

Mike was great

My wife and I would recommend this furniture store to anyone looking to make a furniture purchase. Ben was exceptional and super customer friendly. He took the time to make our experience very pleasing and we felt that he valued us as first-time Ashley customers. 100% satisfied on the sale.

Just know that you are unable to return or exchange any items when you buy from the store. The bed I bought looked great in the showroom and online but it didn’t have the same effect in my apartment. I inquired about exchanging the bed for another and was told that I can’t. Haven’t even had it 7 days. Never buying from Ashley again.

Im changing my 5 star review to 1 star. Unethical practices. Changed my order without my consent. Zero stars if I could.

Danny was a great help. He knows the product and the inventory and was attentive to what I was looking for. A pleasant experience.

Ben was our sales person. Ben was fabulous. He made shopping for furniture easy and stress free. He is know about the products and transparent about all details. I highly recommend you go to Ashley furniture and ask for Ben.

We went here to furnish our new apartment. We walked in and were immediately greeted by Leah. She told us about the sales and to let her know if we needed anything. We began browsing and found a bedroom set we really liked. Before we could even go searching for her, she showed up to discuss pricing and let us know the inventory. We continued shopping and by the time we had everything picked out, she was able to tell us a delivery date that worked. For our convenience. We were able to finance and found that out pretty quickly. She helped us through the whole process and make everything super easy. She was all around a great person to work with. We will definitely be back to shop with them again in the future! Thank you again Leah.

Leah was friendly and helpful while adding no pressure, she helped us find the perfect sofa after trying a handful of other stores. Thanks Leah!

Leah was amazing to work with!

Mike is great

Mike was amazing!!

She did a wonderful job. Very attentive.

Our experience is satisfactory. Danny was very helpful throughout the process.

Mike was good

mike was good

Mike was fantastic. Gave us a great deal. He was great! Very personable helped us out. Furniture will look great too.

Went into Ashley Looking for a Dining Room Set & Mike Was very helpful in making this process very easy while beating another company’s price on the dining set I purchased. Thanks Mike.

Thank you Daniel and Mike, you helped a lot!

Leah helped us find the perfect couch for our family! She was patient, knowledgeable, and made the whole process easy and fun. We couldn’t be happier with our purchase. Highly recommend working with her!

Mike was very professional and easy to deal with. Will definitely come back and see Mike again. Plus he’s from joisey!

Mike was amazing. Patient and kind. He really did care about us. Thanks Mike. You’re the best

Danny at the Cary store was fabulous! He made my experience very pleasant and provided great insight. I’m glad I picked today to come into Ashley’s!

I had a fantastic experience working with Ebony while shopping for a new living room set. From the moment we began, she was kind, helpful, and incredibly attentive to my needs. She really took the time to listen to what I was looking for and made thoughtful suggestions that fit my style and budget. Not only was she knowledgeable, but she also had a great sense of humor, which made the whole process enjoyable and stress-free. She made me feel heard and supported every step of the way. Ebony also made sure the delivery setup went smoothly, which was a huge help. If you're looking for someone who truly cares about helping you find the perfect piece and makes the experience fun along the way, I highly recommend working with Ebony!

We thoroughly enjoyed our experience at Ashley in Cary, NC. Mayra was a very welcoming and helpful saleswoman. She was so kind, along with the rest of the staff. We picked up a beautiful couch and table there. 5 stars!!

Myra✨ is the best sales associate we have ever worked with at any furniture store, hands down. She was readily available to answer our questions and more than willing to work with the timeline we were on. We would absolutely work with her in the future and recommend her to anyone considering Ashley Furniture.

Worked with Taylor today to find a couch & barstools. She was very helpful, friendly & knowledgeable.

Great place, If want to buy something ask for Mayra she is great and can help with any questions you have A+ experience

Leah was great! Smooth easy process - she made sure to tell us about the specials and really helped us get a new couch!

Be aware of the fake 5 star reviews ! as there are plenty ! Our experience with Ashley furniture Cary was literally a disgrace. From damaged items, rude and unacceptable behaviour by the delivery teams (subcontractor at subcontractor at subcontractor, you get my point) to dishonest and deceiving "customer service" and management, I could go on forever. We had high hopes but we were let down to the point of considering suing them. For us it has been the worst buying experience we ever had ! If you respect yourself, your sanity and your finances, stay away from Ashley furniture as they are as bad as it comes !

Ben made our living room purchase so easy- smooth quick purchase and delivery. Kudos, great experience.

Our experience at this store was Flawless. Carlos was very helpful in helping us pick out each piece of furniture and gave us a very good price. Couldn’t be happier.

Mike helped make my first home furniture purchase an easy and stress-free process. Highly recommend!

Danny answered all of our questions!

I highly recommend Danny with the Cary Ashley Furniture! He was super helpful from the time we walked in to making the purchase! He was super pleasant and answered all my questions! I would definitely say he went above and beyond! We will be back again soon to buy some more pieces. Meanwhile, we are excited about the sofa we purchased and the process smooth, thanks to Danny!

Wonderful experience. Leah was a great help and gave exceptional service.

Fantastic experience. Leah was super helpful and managed to help me furnish my apartment after months of looking for furniture.

Carlos, el nuevo de florida, fue muy amable y atento

Stopped in to look at dining sets, Carlo assisted me and was very helpful. He reminded me to look online for other possible options and he could tell me what store they might be to view in person. Very helpful.

We came in to Ashley yesterday looking for a dining set for our new home and Mike was so helpful and friendly! He was able to get our delivery moved up an entire week and the whole process was so efficient - we were in and out within 30 minutes. Highly recommend!

Carlos was so kind and knowledgeable, helped is select a great sofa. He even provided with a warranty for a previous purchase. Highly recommend to visit location and work with him!!

An amazing experience in the store, and excellent attention of Carlos the new guy from Florida 😁

We shop Ashley furniture all the time. Mike at Ashley (in Cary NC) was great to work with. The best Sales associate at Ashley I’ve worked with thus far.

Carlos el nuevo de Florida, excelente atención. Conseguimos lo que queríamos. Recomendado!

Daniel was very helpful & informative about recliners & helped me pick the best one for me & what would match my couch (also bought from Ashley a few years ago). I will continue to shop at Ashley & use Daniel when he is available when I am in Cary!!

Had an amazing experience at Ashley Furniture! The selection was great and the staff was super helpful, but I especially want to shout out Carlos, the manager. He went above and beyond helping me move and load everything into my vehicle. Friendly, professional, and genuinely cared that I had everything I needed. Thanks Carlos, you made the whole process smooth and stress-free. Highly recommend this location!

Carlos, Mike & Danny are wonderful to work with!!!

Carlos and Mayra were amazing!!!

I went in with my son for him to pick out a living room set for his new apartment. Easy and Great experience with Leah!

Leah did a great job for us. She followed up when we had questions and even took the time to call us from home! Ashley is lucky to have her!

Mayra is the best. She’s super knowledgeable and got us the best possible deal. We’ll definitely be back, and we’ll be making sure it’s Mayra who helps us. Thanks so much for the super comfortable suggestions!

I had a great experience and was lucky enough to have Taylor as my sales person who helped me to refurnish an entire house.

Mayra was great! She helped me find exactly what I wanted and was wonderful to work with!

Carlos was very helpful and professional. We really appreciate him. We recommend you ask for Carlos at Ashley Furniture.

Carlos was great! He find great furniture for a great deal and made it a very pleasant experience!

Matt and David were Great , I would recommend them completely.

Ebony helped us from the second we walked in the door. No high pressure tactics just helpful.

Ebony was very helpful and showed us exactly what we were looking for! It was the easiest couch buying experience I've had in a store!

Super easy, flawless and informative. Mike was great, check him out!

Mike was great!

Ebony was so incredibly helpful! She wasn't pushy and made sure we got a great deal on our ideal new bedroom set! We'll see you soon when we need our new dining room set!

We are a repeated customer and yet again, our sales associate, Mayra, was absolute wonderful. She was so patient as we tried mattresses and helped us pick the right one for us. While we were there we also saw a bedroom set we loved! Love our new furniture and Mayra!!!

Good,helpful service! Ebony was very honest and helped us to purchase bed set for a small room. Thank you!

We were greeted immediate when we walked in by Taylor..she was awesome!!..Very nice, very knowledgeable, assisted us and answered every question we had and was very personable. We appreciated it, thank you for all your help

Taylor was great she was very knowledgeable and helped me find everything I needed

Mike was great!

A very big shout-out and thank you to Mayra for her outstanding customer service. She was attentive, quick and easy to work with. She knew exactly what i needed and where to find the items. She was truly a STAR! Thank you!

Mike was great

Carlos nuevo de Florida nos ayudó con mucha paciencia al escoger los muebles un trato cordial y amable y nos buscó el financiamiento muy explicado

The customer service from Looking Martínez was awesome! Excellent place to buy furniture!

She was so kind and she give us and different options

Carlos was very helpful through out our visit.

Mike was great!

Ben was WONDERFUL to work with! We’re so excited about our new couch and appreciate his laid back approach to furniture shopping. No pushy sales here! 10/10 would recommend!

Matt was awsome so helpful

Mike was great!

Matt was super patient! And very professional- he is an asset to the company. Great customer service!

Daniel is wonderful and marvelous!!

thanks Ben!

Thank you so much Ebony for your help with allllllllllll of the questions. Ask for Ebony!!

Ebony is the shit!!!!!!!!!!!!!!! If you aren’t buying your furniture from her, WHAT are you doing???? Just go to Ashley Furniture in Cary just go. Thx Ebony you’re the best ever

Great experience! Mike was very helpful in choosing all our furniture!

carlos and leah were wonderful!! they do a great job!!

Mike was a great salesman happy with purchase!

Mike was awesome and very helpful! We came to price out a couch we saw at a different store and he was very knowledgeable. Very happy with our experience!

Mike was extremely helpful and made the whole process super easy.

Mike was great

Very friendly and quick responsive service. Got me what I needed right away! Highly recommend!

Matt helped us buy a new couch and was very kind and helpful! Even with my 3 kids running around. I’d definitely use him again for any furniture needs!

Mike and Carlos were great

Mike was absolutely amazing! Very informative and took the time to go over everything with us.

The sales person was great. He didn't give us the hard sell and put us at our ease. It made it easier for us to choose. This was our second trip to the store looking for mattresses. That first person was so aggressive. Even when we asked to be alone to discuss it, the sales person kept at us -- ultimately driving us away.

Matt, at Ashley Furniture was very helpful. He explained all the store discounts and sales. I would highly recommend you shop there if you have any furniture needs.

Mike and Myra were awesome!

Mike was great!!!

Had a very easy buying experience at Ashley! Thank you!

Just got a couch set for my friend. Mike was awesome!

Mike made my experience fantastic! Nice and quick and easy, would highly recommend

Carlos is amazing, if you are there ,recommend you go to him as sales representative. DO NOT go to MIKE, totally unpleasant sales associate very sneaky!!!if you need to do return be prepared for fight for it

Great experience start to finish. Went in with an idea of what we wanted knowing we were looking to furnish a few rooms. Taylor was very helpful and guided us through making our decisions. Highly recommend her for her knowledge and great communication!

Daniel was a great salesman. He was very experienced and patient. Would recommend him, he made the process incredibly easy and informative.

Mike is really good

Ebony displayed exceptional customer service and knew exactly what we were looking for. She made our experience pleasant and easy.

Ebony was very helpful and nice to work with. She was able to find what I was looking for quickly and make the transaction smooth and quick.

Matt was incredibly patient and knowledgeable. Excellent customer service. Would definitely come back. Will ask for him.

Ashley's staff consistently demonstrates exceptional friendliness. Ebony, however, provides outstanding sales support; her assistance with several purchases has been consistently exceptional. Her expertise, passion, and pleasant demeanor make her a true asset.

Such good service! Mike helped me out and was very helpful!! Would definitely suggest if you need furniture!

Just purchased our new couch and Mike at Cary location was awesome. Not pushy at all but informative and consistent. Helped us make a smooth purchase! Thank you!

Mike was great

Mike was wonderful and helped us find our perfect couch for our first house!

Leah was a huge help with all of our furniture needs, very organized. She made this task very easy.

Danny was super helpful with financing and figuring out what layout would work best for me

My sister and I needed furniture for our dad who is going on hospice and she went above and beyond to help us and made us smile through a process that felt difficult for our hearts. Her knowledge, fast pace service and genuinely kind personality shined during our encounter. Thanks so much Ebony

We had a fantastic experience working with Ebony at the Ashley Store in Cary, NC today. My sister and I were in town for just one day, trying to urgently set up a bed for our parents before we traveled again. Ebony understood our time constraints and immediately jumped in to help. She was incredibly knowledgeable and helped us pick out a comfortable and supportive mattress that suited our parents’ needs. Even better, she went above and beyond by arranging delivery and assembly, saving us the hassle of renting a truck or putting everything together ourselves. Her professionalism, speed, and genuine care turned a stressful situation into a smooth and successful one. Thank you, Ebony! You truly made a difference and were a blessing to work with today. Much love! Kanza and Zoya

My wife and I had a great time looking for our new couch here at Ashley's. Mayra was a big help in our decision, answering all our questions and concerns. We appreciate everything she has done for us to make things go smoothly.

Ebony provided great service and price. Easiest furniture purchase in a long time.

Manager Taylor was really helpful and knowledgeable about the stock. She made my decisions easy I highly recommend this store. Friendly staff clean and comfortable facility.

Mike was great

Leah provided the most amazing customer service while visiting her store today! My son just moved to NC and she made us feel so welcome and was able to get him a great deal on some new furniture. Thank you so much!!!

I had an amazing experience at Ashley Furniture thanks to Mike! He was incredibly helpful, friendly, and went above and beyond to ensure I found the perfect sofa for my home. He answered all my questions with patience and gave honest recommendations without any pressure. The whole process—from selection to purchase—was seamless. If you’re shopping at Ashley, I highly recommend asking for Mike. Outstanding customer service!

I had a wonderful experience at Ashley Furniture, and I want to give a special shoutout to Daniel for making the process smooth and enjoyable. They were knowledgeable, patient, and really listened to what I was looking for. The sofa I purchased is not only stylish but also incredibly comfortable. Excellent customer service from start to finish—highly recommend asking for Daniel if you visit this store!

We worked with Mike at the Ashley furniture store in Cary. We went back multiple times to select our furniture choices and Mike was extremely helpful. We were also very satisfied with the pricing the delivery and the execution of the entire order. I would highly recommend Mike at Ashley furniture in Cary.

Taylor was absolutely a joy to work with! I went in undecided on what I really wanted to do but she was great through the entire process answered all my questions and show me lots of options to fit my budget! I would definitely send anyone I know that’s looking for furniture to her! Taylor thank you soooooo much for helping me get my daughter’s bed and chest and even a mattress for me. God bless you love! 💕 10/10 experience

Hey I just ordered a couch from Ashley and Cary. Mike was great. I was in pretty desperate need and he hooked me up and got me same-day delivery. What incredible service thanks Mike!

Daniel was extremely helpful during the selection and checkout process. He made sure we were aware of the variety of options available that were similar to the sectional we came in to see. He was knowledgeable of the product and answered ALL of our questions

Special thanks to Matt and his manager David they really helped me. I went in and came out with what I wanted. They went above and beyond to make sure I had everything I needed thank you much, Matt. I’ll definitely be back in the future.

We were looking for a nice durable couch to update the one we had now. Ben was super helpful in explaining all the details and getting us everything that we asked for. He was super patient and gave us a great deal on what we ended up getting. He was very clear on how delivery would be for our furniture and he was very very helpful!

Mike was great !! Super helpful

Ebony was great to work with! She was very helpful and friendly without making me feel pressured to purchase right then and there. I highly recommend working with her!

Ebony was amazing!

Yesterday my mom and I had the pleasure of working with Matt. The whole experience, he was kind, knowledgeable and was very patient working with the both of us on getting the best deal and financing options. As a young professional starting to make big girl decisions, I was incredibly thankful that he was incredibly patient, as I was very overwhelmed with the whole process. When we went to finance we had him sit with us and crunch numbers for quite a while when deciding what financing options would be the best. He was great to work with as I was very adamant on getting exactly what I came in for and thorough making sure that I was getting the exact furniture I wanted/ needed for my space. I do also want to shout out Mike + Leah as they had waited over an hour after closing (on a Sunday) while Matt, my mom and I figured out financial side of everything. I’m very excited for the arrival of my furniture this weekend. If you’re thinking about where to go- Ashley is the place. The showroom was the largest and had the most selection out of the 3 Ashley stores that my mom and I checked out in the area.

Ben was great. He was not pushy and made sure we were informed about the product and never made us feel like we had to make a purchase right away. We haven’t received our furniture yet but look forward to seeing it and trying it out.

Sales rep was extremely helpful and mindful of my needs and expectations.

Ashley furniture is a must go! 100/10 recommend it. Ben W. was extremely helpful and knowledgeable. His patience and feedback was a game changer. We were able to furnish our entire home for an amazing price!

Great service knowledgeable and friendly

Ashley has great furniture selections and the staff are attentive and helpful in finding the best selection, especially Leah. She was great. My husband and I were looking for a very specific couch type for our home. She listened to our needs and was very helpful in finding the right choices quickly.

Ebony did an amazing job helping us choose our sectional. She was super patient and very energetic throughout the entire process. I will definitely be coming back here as long as Ebony is here.

Taylor R. was amazing. She helped us furnish the new house at a great price. She was very transparent and thoughtful. Great experience! 😊

Ebony Harrison went above and beyond! We entered the store with very low expectation of finding what we were looking for. Not only did she help us find what we needed, but gave us the best deal. Thank you, Ebony!

Ebony Harrison was great helping me to chose my furniture. She is very knowledgeable on home decor! Great experience

Great! We had a good experience. Everything went smoothly and Ebony is wonderful, go see her.

Mike is great

Recently relocated to Cary from Nashville and came in today to shop for a new couch. Daniel Sanchez was our associate and he was awesome! Walked us through a few sectional recommendations and helped us identify and purchase the perfect couch. If you are in the area and plan to stop by the Ashley home store definitely ask for Daniel he made the process a breeze for us!!

Great service. Even helped us shift around furniture to mimic layout.

Mike was great

Ebony was fantastic and very helpful. Very knowledgeable about products and helping us decide what will work for us.

Thank you to Leah for helping us find our family room sectional sofa. She was very helpful and guiding us find the right sofa, you are awesome.

Mike was fantastic! He listened first and quickly got me what I needed !!

El vendedor federico y Mike es buenísimo 👏 excelente atención.

my bf and i walked into ashley’s looking for a dining table and two rugs. we were met by Taylor. from the moment we walked in, Taylor was friendly, patient, and made the entire experience easy & stress-free. she took the time to understand what i was looking for and made thoughtful recommendations without being pushy. her attention to detail and genuine care is what made the process especially smooth & enjoyable. we left with exactly what we needed and felt confident in our purchase. highly recommend asking for taylor!

Matt was great!! Helped us get everything we want.

Ask for Matt he was awesome

Matt was a champion and made it happen!

Leah Hayes is such an enjoyable person to work with - she is so friendly and helpful to make shopping a breeze!

Mayra was very helpful with helping me find the perfect dining room table for my apartment!

Went to order my couch and ottoman that I've been eyeing for a little bit! Leah helped us. It was great to be given space to walk around and look for what we needed, ask the questions and get quick responses, and get a fair price for the product! Also, was given what to expect with delivery.

The Ashley Furniture store in Carey the young man By the name Mike took excellent care in our needs. I'm very happy with the results.

Danny helped us find the perfect chair. Looking forward to going back to get a couch.

Federico was helpfully and we enjoyed the services. Highly appreciate.

Mayra was very helpful and knowledgeable in helping me select furniture, and created a smooth and transparent process from start to finish. She was very efficient and solution oriented, which made for an easy and quick transaction. Thank you !

Taylor was amazing!!!

I am relocating to the area and came in to outfit my apartment. Taylor greeted us and we went over my wants and needs. She gave us the time to look while also paying enough attention. Once selections were made she addressed all questions and options available. I felt she was hugely courteous and very professional. I had concerns about this part of my move. Taylor made it seemless. Very happy to have done business with Ashley.

Taylor was easy to work with and showed me options I had not previously seen. I purchased what I needed with Taylor's help.