Ashley Cary, NC 27518

Ashley Cary, NC


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
3.5 Star Star Star Star
(784 reviews)
Star
Matthew Belair 6/30/22

Did not have a great experience. I was supposed to have a delivery between 8am-10am and the delivery did not show up until after 6pm. Then, the movers put a huge scratch in the floor and will not reimburse anything unless I get multiple quotes from flooring companies to submit to them. I have never heard anything this ridiculous, nor have I ever had any movers ever put huge scratches in the floor. Never again.

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Sandy MacFarland 6/30/22

Matt was very knowledgeable and patient. He explained all aspects of the furniture we purchased in addition to the delivery. I would highly recommend Ashley furniture to my friends and family - telling them to ask for Matt Sandy mcfarland

Star Star Star Star Star
Vashaun Lampkins 6/28/22

Voris was intuitive and helpful in our small trip to browse for furniture. He made great conversation and knew the answers to even the silly questions we had. Thanks for the help!

Star Star Star Star Star
Sharon McGee 6/27/22

I went to Ashley Homestore in Cary NC today. My CSR was Shaq Webley. He was professional, personable and patient. I asked him if there was a survey I could take to show my appreciation, and I rarely ask to do a survey. It's just that good customer service is so rare, I had to at least express my gratitude.

Star Star Star Star Star
Jessica Mah 6/27/22

We were greeted immediately upon entering the store. Karen helped us find a couch that was perfect! She listened to our preferences and showed us the relevant options. She was patient with us as we figured out what we wanted. Karen also looked up different styles, options and add ons (e.g. storage ottoman) and was very knowledgeable. Thanks Karen for helping make our home more comfortable!

Star Star Star Star Star
Abby vaughn 6/23/22

My boyfriend and I just went to this location and Matt helped us out and we ended up buying a coffee table because he was so great! Service really matters and he made us have a great time shopping at AFHS! We will be coming back and asking for Matt every time.

Star Star Star Star Star
Anirud 6/23/22

Star
Cherise 6/22/22

Your company accepted an in-store order for a James using my email address. I received an email asking for confirmation this morning of delivery on Saturday, 6/26, in Cary, NC. Know how I know it's in Cary? Because I now have James' physical address. I tried to use the virtual assistant (as was suggested on the email I received) on the Ashley Furniture website to let you know an incorrect email address was used but that was frustrating. The virtual assistant couldn't understand my issue even though i used as few words as possible...it kept asking me to choose from it's list of three options until I finally typed "help". Then I must've gotten a design person who quickly understood why I was trying to contact customer service and transferred me...to someone who ended up telling me that it was likely a technical glitch and to ignore the message I received. Technical glitch? I've never shopped at an Ashley HomeStore...how would you have my email address? And how is that an acceptable answer?? Then that person told me to call a number since the order was an in-store order and they can only help with online orders. I was done wasting my time and decided to write this review instead. I really hope your company protects their customer's information better and takes information security more seriously in the future but I'm not holding my breath. And I hope you care enough about your customer, James, to try to reach out to him about his order/delivery.

Star Star Star Star Star
Kimberly Jessup 6/20/22

Star Star Star Star
Brigette Ways 6/20/22

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