Ashley Outlet Charlotte, NC (South Blvd)

Nice people and the sales guys are not pushy

I had two buying experiences. 1st was with Lance. Lance was an incredible salesperson. He made my 1st buying experience pleasurable. He was honest, knowledgeable, and dedicated to finding me the right pieces of furniture for my apartment. 2nd was with Nathan. Nathan was very good to work with. He answered all my questions, made sure the furniture I was buying worked before they put it on the truck, and explain to me how to put the bed together. Overall, I would recommend Lance and Nathan.

Nathan was extremely helpful, knowledgeable about products and helped us with a speedy transaction. Will definitely call him again with any furniture needs

Lance greeted us immediately upon entering the establishment. He was kind, friendly and very helpful. He was able to order the exact dining set i saw online from the store. My experience was great and I will definitely continue to be a Ashley customer in the near future. Thank you Lance for your help !

Nathan was very informative and helped us find a beautiful couch to purchase. Great experience!!

Millie was AWESOME!! She listened to me talk and made sure I was accommodated and got exactly what I wanted. She was polite, patient and professional! It felt like talking to a friend and not like someone trying to sell me something.

Enjoyed my shopping experience and purchase. Jessica was extremely helpful as well as her manager. Will definitely come back again and recommend them to everyone.

Nathan is a great salesman with great customer service. I am so excited about my new queen bed. If you looking for new furniture come see Nathan at Ashley Furniture Outlet

Christian is a one of a kinda sales guy. Malissa went above and beyond. 10 out of 10 experience

Thanks Nathan for helping us find our new couch at Ashley!

Nathan was amazing and so helpful!! We’re so thankful for his service in getting a new sectional and answering all of our questions along the way. We’ll definitely be back!

I came to Ashley Outlet to browse and not expecting to make a purchase today. I worked with Christian and he helped me find a great sofa. His customer service was excellent and I’m very excited to receive my new couch.

Dominique Greene was awesome!

Great experience with Millie! Highly recommend.

Millie was great! Very helpful

Lance & Nathan were absolutely Amazing! They broke everything down in the most simple way possible, no tricks, no gimmicks. They both have such laid back and easy going personalities. We thoroughly enjoyed working with them and will definitely return for any future furniture needs we may have.

Wonderful experience with Millie! She was so nice and very helpful!

Lance did an awesome job he was very informative and ensuring of getting all of the discounted pricing. He even online priced match and HAND-DRAWN a sketch to make sure the couch was going to be to my liking before arrival. Thank you Lance !

Lance was an amazing help. He took his time and was very patient and explained everything. Made purchasing SIMPLE

Very nice very pleasurable. Great personality and really made our family feel special. Excellent Salesman

Terri was very professional, patient, and understanding with my mother. She assisted my mom while she looked and purchased a new bed.

Terrie is the best, great customer service and advice on my needs

Great service! Jennifer was able to help us

Jennifer was very helpful and very courteous she deserve a day off with pay

We worked with Jenifer , she is very professional and good assistant. Thank for help. We appreciate her help.

Christian was able to help my small family and I find a couch for our new apartment, definitely will be coming back for a couple of other furniture pieces.

Terrie was the best! So sweet and knowledgeable on the phone when I first called looking to come into the store! Thank you Terrie for helping us!

We had a wonderful experience working with Nathan! He truly took his time with us and patiently answered every question and made sure we were completely satisfied with our choices. His knowledge of the products was impressive, and he went above and beyond to ensure we got the best options for our home. It’s rare these days to find someone who genuinely cares about their customers the way Nathan does. We highly recommend asking for him if you want a stress-free and enjoyable shopping experience at Ashley Home!

thank you nathan for helping me find a couch for my new home

Our initial visit we met Cody who gave us a lot of information on the products and ways to compare prices , etc. We came back and met Terri who took care of us and gave us a great deal! We are pleased and will probably be back to finish out our new home.

Nathan at Ashley was so helpful the the entire time, he got us a great deal and answered all our questions. Would definitely recommend for your furniture needs!

Millie was an excellent person with very good treatment.

Terrie was warm, friendly, and well informed. She provided excellent customer service to me and my husband and stayed patient with us being indecisive. I highly recommend that you go see her at the Ashley Outlet store off South Blvd in Charlotte, NC!

Christian was very helpful and informative! He helped us select the perfect couch at an amazing price.

Great costumer services. Thank you.

Cody was excellent

Nathan helped me pick a great couch today for my new place and had exceptional service. He had no bias in his opinions and was respectful during the entire process

Jennifer is a very nice and professional. Thank you for your help today.

Very nice place to shop the second TV cabinet I bought had a couple flaws but I’m willing to live with it. I love this place.

Thank you Domaniek Greene, great service

Terrie C is fantastic! She worked hard for us and got a great deal on our dream living room.

I had a good shopping experience with Dominique.

Millie was an excellent salesperson. Millie was very patient and knew her inventory well. Millie worked diligently with my mother and I and she was very helpful in the decision we were making regarding the furniture materials and colors. We will definitely be coming back to shop at Ashley outlet and looking forward to working with Millie again. Thank you so much.!

Lance was so helpful! He immediately helped my family and I. I told him what I was interested in, and he gave me all the options possible. Wonderful staff. Everyone was nice.

My husband and I had a wonderful expensive at Ashley! Cody and the rest of the team were so knowledgeable, friendly and easy to work with. We’re grateful and can’t wait to receive our new couch!

Terrie C. Was very nice and explained what was available. Thanks

Nathan was great at helping us get a couch

Nathan was so helpful and knowledgeable about products in the store!

The best experience ever! Christian Sonander did an outstanding job! Thank you, Christian for making my shopping at Ashley Store Outlet a great experience. He was very polite and knowledgeable of the furniture. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Thanks! Eleanor….👏🏽

Domanick was amazing he helped me with everything I need. He is an expert in what he does 👌

Dominick was great and very helpful from the time I walked in the door! He helped me find the perfect table for my dining room.

Had a wonderful experience at Ashley, I have purchased all my furniture here for the last 10 years. Millie was excellent to work with!

Great customer service given by Ms Terrie and her manager. She ensured I was able to see the selection of living room sets that was available in the store and compared the online prices. I was able to make my final decision and very happy with the purchase I made.

We had such a great experience at this Ashley’s! Nathan was wonderful to work with – he wasn’t pushy at all, which was such a relief after having a not-so-great experience at another Ashley’s location. We came in a little nervous, but Nathan really helped us feel comfortable and made the process easy. On top of that, we got a much better price here than at the first place. Thank you so much, Nathan!

Milagros was our sales rep. She was amazing and took the time to walk us through each selection. Explained everything perfect and was upfront and honest which led us to purchase a new sectional. Would highly recommend her.

Millie was so great and helpful! Came in looking and walked out with a huge purchase!!!!

TERRIE was very helpful and respectful! She took time to show me different mattresses and helped me to get a price that fit well with my budget. She is an asset to the company, and I would refer others to her!

Christian was super helpful and made buying our couch really easy. He was friendly, patient, and helped us find exactly what we wanted. Great experience!

What a wonderful experience I had at Ashely Outlet store in Charlotte NC. I was greeted immediately by Cody and Jennifer. They were very professional and listened to my buying needs. I was on a mission and they completed that mission pretty quickly. They were very fun to work with 😃 It was Cody's first day on the sales floor but you would have thought he'd been doing it for years. Jennifer's seasoned sales approach was warm and welcoming. I highly, highly, highly recommend these guys!!! I will definitely be back to get more items.

This is our favorite Ashley furniture location! Christen was super personable and helpful throughout the entire process. We will be back

Thanks Nathan!!!

The staff at the store itself are really nice and helpful. But please pick up your furniture if you’re shopping from this location. Their delivery staff is extremely rude (I’m guessing they’re third-party). No one could tell me within a timely manner at what time they would come to deliver and got upset because I wasn’t at the door right away, I’m guessing they were expecting me to take a whole day off work just for that LOL. Especially the guy that asked me to sign, he was the rudest out of all (he might had been the team lead), like chill man, I’m paying $100 extra for you to deliver it to me, the LEAST he could’ve done was be polite if he wasn’t gonna give me an ETA. This was a while back so hopefully by now they got rid of them and hired better people for delivery.

Very helpful and extremely nice and accommodating.

Millie was friendly, knowledgeable, and so helpful. They made the whole furniture shopping experience easy and stress-free. Highly recommend!

Shopping at Ashley Outlet was an amazing experience! If you’re planning to buy furniture, make sure you personally ask for Lance. He goes above and beyond to help you find the best option that fits your style and budget, and he’ll make sure you get the best deal possible. Honestly, he’s one of the nicest guys I’ve ever met working in retail, super professional, patient, and genuine. Lance made the entire buying process so smooth and stress free. I’m extremely happy with my purchase and already looking forward to coming back. I’ll definitely be recommending him to all my friends and family. If you’re at Ashley Outlet, go see Lance!

**UPDATE: Their delivery service is AWFUL. Costs $140 for them to require you to be available all day and you are not allowed to choose your drop off time window. My time frame was 12:30-3:30pm and they will not arrive until after 3:30pm. I also do not know who decides their route, but there was a delivery right up the road from me this morning and now they are way across town. I now have had to reschedule my delivery. Do not recommend their delivery service. Christian was very helpful and the prices are great! In and out in under an hour with a brand new couch!

Miss Terrie was great, she helped us look through several options and eventually find a great sectional. She also helped with getting it delivered and a protection plan

Lance was great and worked with us on the price and delivery! Wonderful, fast experience.

Nathan was super knowledgeable when I called about understanding the online warranty. He went above and beyond and helped so much in the process of me buying my couch!

Knowledgeable staff, no pressure, easy to navigate store. Domaniek, our sales specialist was awesome!

We really appreciated Christian’s help today! He was super patient with us and made sure we were buying the right thing for us. I definitely recommend shopping here! Best costumer service!!

Domoniek was great

If you shopping for furniture check out Domaniek Greene, salesman @ Ashley Store Outlet. He is very knowledgeable and patient.

Christian was awesome! He was patient and kind. Super happy about my purchase today!

Nathan was very helpful!

⭐️⭐️⭐️⭐️⭐️ Thank you so much, Christian, for all of your kindness, professionalism, and patience throughout the entire process. From start to finish, you went above and beyond to answer our questions, explain all of our options, and make sure we felt comfortable with our purchase. We never felt rushed or pressured—just genuinely cared for. Because of your help, we found the perfect reclining sectional, and we absolutely love it! It’s stylish, comfortable, and exactly what we were hoping for. We couldn’t be happier with the experience and highly recommend working with Christian if you want amazing service and a beautiful new piece for your home.

Our helper Domaniek Greene exceeded our needs and helped me and my mom with what we were exactly looking for. From the moment we walked in to the moment we decided what furniture set we wanted. He was beyond helpful during the process and was very kind and funny as well so that’s a bonus, thanks to him again!

Domaniek was great. Very helpful, very experienced. answered all my questions. Exceeded my expectations. Very friendly and honest.

Millie was a great person, I highlight recommended

Christian was great! Really helpful while not making me feel pressured into a sale. The outlet has quality options and prices!

Terrie was great! Very helpful and informative. We love our new couch and coffee table!

Domaniek was wonderful! He was patient, knowledgable and thorough. All of his recommendations were spot on with what I was looking for & he wasn’t pushy at all. I’d come back again just to work with him as my rep!

Jennifer was amazing!

Christian was amazing! So thankful for our experience!

Very friendly and honest.

Amazing experience! Went there for a couch and were helped swiftly! Nathan was extremely helpful explaining all the features of the couch we picked, the process of buying, delivery and of payment. We felt very comfortable the entire time and didnt feel any sales pressure, what a genuine sales experience, tailored to us specifically and personally! We needed to go to the restroom after the purchase and just happened upon their top tier beds. His partner happened to discover us laying on the bed, he gave us a full 10 minute demo of the bed, explained all the features and how they can help improve our sleep and the health benefits associated with its functions. It was unexpected how thorough he was. It felt like we stepped into a grand event! As soon as I'm done paying the couch off, I will 100% be coming back to the same location to get the bed and helping these gents make some commissions for their amazing customer service!!! Well done!!!

Domanick was truly professional and accommodating to our needs. Great experience! When you come in ask for him and you wouldn’t regret it!

Domaniek was very helpful and knowledgeable. Great selection of various pieces.

Terrie is great! Very helpful. Thanks!

Nathan did an excellent job with me. I called in seeing if the sofa I wanted was in stock and he assured me it was and it would be a better deal in store. I came right in and he brought me straight to it. Such an easy buying experience. I will purchase from Nathan at this outlet store again.

Nathan is really cool, patient and

Nathan & Lance were great! Fantastic customer service and helped us pick a couch we love!

Jennifer was very helpful and patient through our indecisiveness! Great Service!

Domaniek was our sales man!! He was absolute great in telling us the truth from the moment we walked in!! Bought from him an will buy from again! Thanks

lance

Christian was vey helpful in my purchase answered all my questions

Wonderful experience from coming in the door to leaving! Nathan was so helpful and very very nice! He even gave me gummies! Most nicest was that the sales persons were not pushing!! Love Ashley's and I will be back to buy more!

Domaniek was super helpful and knowledgeable in helping me find the right bed at Ashley. He made the process easy and stress-free. James also did a great job keeping everything up to date. Highly recommend!

Our Sales person Domaniek was extremely helpful and looked out for our best interest

Dominik was professional and pleasant

Domaniek and james the best

Christian was the best . Definitely sold us on the tempur pedic adjustable base. I recommend asking for him upon arrival.

I went to a home store Ashley’s before finding myself at the Outlet. Melissa was absolutely amazing. She was not pushy at all like most furniture places. She seeing I am in my 20’s, was like a mamma bear making sure I could afford payments before signing and buying. I have been looking for a couch for over a month and needless to say I purchased one today, partially for how great Melissa is. I was hesitant with going in and thought all the great reviews were maybe fake but NOPE would 100% recommend this store and all the great reviews add up. The other workers on the floor also did not seem like the “typical sales person”.

Terrie was amazing! She is a must see to get all your furniture!

Christian was great! Friendly and helped me find exactly what I needed. Great shopping experience.

Domaniek was super helpful in the process of me buying my first new couch!

Visited the Ashley Furniture Outlet store today and had a great experience with Domaniek. He was very friendly, answered all of our questions, and assisted us in finding a new piece for our home. The store had a nice variety of options for less than original pricing listed on the Ashley website. We will definitely visit this store in the future for any furniture needs.

Millie was fantastic too work with, she took her time and was very knowledgeable about the furniture I was interested in.

Great store and even better employees! Terrie greeted us right at the door with a warm welcome and helped us every step of the way! She was quick and efficient and had us out the door with everything we wanted in no time! We will be back to see Terrie soon!

Amazing experience. Jennifer was amazing. She walked us through all the mattresses features and benefits.

Great experience with Nathan!! Thank you.

Christian was so wonderful and helpful when purchasing our new kitchen table! We are so happy we found this piece for our new home!

We were able to find the couch for our apartment in our first visit in the store. Nathan was an excellent resource throughout the process.

Nathan was very helpful with finding a couch!

My fiance and I had a great experience here!! Melissa helped us find the perfect furniture for us!

Ashley Furniture outlet has been great to us! Millie has been exceptional. She always goes above and beyond to ensure our household needs are met.

Terrie was super friendly and helped us find exactly what we were looking for. The whole staff was amazing, definitely will return.

Nathan was fantastic to work with! He’s super informative and has a wonderful, hands off approach. He did not use any sleazy sales approaches, and matched us at our speed. We are super excited for our new items! Thanks Nathan!

She was a great sales person and I will recommend her.

Lance was incredibly helpful in helping us find everything we needed!

Lance was wonderful!

Phenomenal store got a great deal! Lance was a great sales dude!

Thanks to Nathan for making my furniture experience so great! Looking forward to getting my new sofa! 🤩

Domaniek G was very good sales person. Very patient!

(Translated by Google) We went to Ashley Furniture. Thanks to Jennifer. She was kind, knowledgeable, and really went above and beyond to help us find the perfect bed. She listened to what we wanted, answered all our questions, and made the whole process smooth and enjoyable. I highly recommend asking for Jennifer if you want top-notch service! And she speaks Spanish! (Original) Fuimos a Ashley Furniture. Como inks a Jennifer Ella fue amable, conocedora y realmente hizo todo lo posible para ayudarnos a encontrar la cama perfecta. Escuchó lo que queríamos, respondió a todas nuestras preguntas e hizo que todo el proceso fuera fluido y agradable. ¡Recomiendo encarecidamente preguntar por Jennifer si quieres un servicio de primer nivel! Y habla ESPAÑOL !!!!

Great experience. Nathan was extremely helpful, efficient, and helped us find the perfect couch!

I had a wonderful experience working with Terrie at Ashley’s Furniture Outlet. She was knowledgeable, patient, and really took the time to understand what I needed. I never felt pressured, and they made the process smooth from start to finish. Their professionalism and friendly attitude made my shopping experience stress-free. Highly recommend asking for her if you visit!

Terrie was very helpful with our purchase

Nathan made the furniture buying process super easy and straightforward. The store was easy to navigate, and my fiancé and I are excited to receive our full bedroom set and mattress. 10/10 would recommend. Very professional guy.

I worked with Terri who was able to get me an amazing deal on a mattress! From start to finish she educated me on my purchase and made me feel very comfortable. Highly recommend her for your furniture needs!!

Domaniek was extremely kind and helpful while we were shopping in store. He knew lots about the inventory and directed us to exactly what we wanted

Nate was very helpful. Great time

Had a great experience purchasing for our new home. Nathan was great to work with. He was knowledgeable and so helpful. Would definitely recommend others to ask for Nathan.

(Translated by Google) Jennifer, I am very grateful for your attention and pleased with my purchase and how you helped me. Very grateful to Jennifer. (Original) jennifer, yo e quedado muy agradecido por su atención brindada y complacido por mi compra y como me ayudó muy agradecido a Jennifer.

My experience with DOMANIEK was excellent! From the very beginning, DOMANIEK was professional, attentive, and genuinely interested in helping me find exactly what I needed. DOMANIEK took the time to answer all my questions, explained everything clearly, and made the whole process smooth and stress-free. I never felt rushed or pressured—just well taken care of. DOMANIEKS’ friendliness and knowledge really stood out, and I truly appreciate DOMANIEKS’ patience and dedication. I would definitely recommend working with DOMANIEK to anyone looking for great service!

Domanick was wonderful through the purchase process. He definitely shows great customer service skills and is very knowledgeable. He's not pushy and will help you find what you want or need to the best of his ability. My shopping experience was amazing. I'll definitely be back!

Wow! Great deal and excellent customer service with no pressure sales! Terrie was fantastic to work with. My wife and I walked in not knowing what to expect and we walked out with 2 sofas and two recliners on order! We got a great price too! We couldn’t be happier with our purchase decision and Terrie made us feel right at home.

Nathan was the best! Easy to work with, kind in explaining everything & overall super helpful !

Millie is the best!! Very helpful and not too salesy! Easy going and comforting!! I appreciate her!! All of the other sales reps were friendly and helpful as well!!

The store manger was very sweet and helped us with the questions we had.

Nathan was a super nice non-pushy sales guy! Made buying our couch easy

Terrie was so helpful and informative! She didn’t pressure us and made the process very easy.

Nathan was very helpful and helped me purchase my new couch!

Nathan and Terri were great in helping me pick out some furniture for my new apartment!

I bought a lot of stuff like sofa bed, bed, and a pice of nigh stand. Everything looks so modern. Nathan, he is so nice and very welcome. Will definitely come back and find him for help.

From the very beginning of our furniture search, Domanick has gone above and beyond in a way that is rare to find in sales today. We’ll be the first to admit,we’ve been very particular shoppers, but never once has he made us feel like a burden. Instead, he’s shown the utmost patience, professionalism, and care with every interaction. Domanick doesn’t just sell furniture, he creates an experience. He listens carefully, understands what we’re really looking for, and guides us with insight and expertise that make the process not only smooth but actually enjoyable. It’s clear he truly cares about his customers, and that’s what sets him apart. Today, Terri stepped in to assist us, and she was equally kind, attentive, and helpful. It was such a comfort to know that even in Domanick’s absence, the level of service was seamless. While Terri was wonderful, Domanick has truly become our guy, the one we trust and will continue to come back to for future purchases. Both of them embody what customer service should look like. They are knowledgeable, professional, personable, and genuinely invested in the customer’s satisfaction. We are beyond grateful for the time, patience, and care they’ve both shown us. Employees like Domanick and Terri are the reason customers like us stay loyal. They are true assets to your team.

Terrie was so helpful with finding my dream couch and we ended up getting the couch faster than expected.

Christian was extremely welcoming from the time we entered the store til the very end. I appreciate that he wasn’t forceful and allowed us to enjoy the store and would check in periodically. He was very thorough with explaining things and made the checking out process super easy. Christian if you see this, thank you again!

Seamless experience with Christians expertise and great customer service! This is our second purchase at this store- would definitely recommend.

Terrie was super helpful! She wasn’t pushy and allowed us to shop and answered our questions. Definitely recommend asking for her when you come in!

Millie helped us get 2 sofas tonight and made the process so easy and was super nice. :)) definitely letting coming back to see her when we need something else.

Christian was great!👍

Christian was so great! Would highly recommend going here. We got everything we need for a great price!

Jennifer was absolutely fantastic! As a newcomer to Charlotte, I had so many questions, and she went above and beyond to help. She was incredibly informative and offered a ton of great ideas to help get settled. Even when she didn’t have an immediate answer, she made sure to find the information. Her dedication and helpfulness truly stood out. Highly recommend Jennifer!

Came in here defeated after couch shopping and having no hope. Walked in and found a solid couch for a great price. Nathan immediately saw we needed assistance and helped us. Although it was busy he made sure to check on us and help us out the whole time. He was so great!! So happy we came here.

Me and my girlfriend purchased a couch from Nathan. He was super helpful and answered all our questions. Ask for Nathan if you go to this store!

Nathan was very helpful. He made the buying process seamless. I would definitely recommend visiting the store and asking for him.

We had a great experience at this outlet Nathan Simonic was super friendly and helpful I recommend talking to him.

Terrie was amazing help

Millie was great!

Nathan was absolutely amazing!!! He was very patient with how back and forth my husband and I were on our furniture choices! After much time and deliberation he helped us make our choice and gave us a great deal. Thank you so much Nathan!!!!!!!

Millie was great! Super helpful!

you should buy with Natan, he is the best

Nathan was very helpful! Got in and out with 6 awesome pieces

Nathan was fantastic, super helpful when we needed him and all around a great sales rep. Thank you Nathan!

We had a great experience with Jennifer. Highly recommended. They have a great selections of furniture and great deals.

Terrie was the best to work with.

Christian was extremely helpful in picking out a couch today. He answered all questions so that everything was comfortable and found the perfect couch for my specifications.

My girlfriend and I just moved to town and needed a couch to furnish our apartment. Christian was extremely knowledgeable and professional during the whole process. We left with our perfect couch and had peace of mind that our home will be perfect. Thank you!

Domaniek was absolutely amazing! He graciously answered all of my questions. He was very knowledgeable and I for certain will be back for all of my furniture needs!

We had a fantastic experience working with Jennifer at Ashley Furniture. She was friendly, knowledgeable, and truly went above and beyond to help us find the perfect sectional couch and coffee table. She listened to what we wanted, answered all our questions, and made the whole process smooth and enjoyable. Highly recommend asking for Jennifer if you want top-notch service!

Jennifer Portillo was very helpful in helping us buy our sectional and coffee table. She was extremely nice to work with

Millie was an outstanding sales person. I came in for 1 thing and she sold me several more.

Been coming for a year and a half now. We loved our old salesman Peter, but found out he's gone now. Terrie took great care of us, answered all our questions, and helped us with purchasing a chest and dresser today. We look forward to coming back as our family grows!

Terrie was nice and professional.

Terrie Covington absolutely one of the most professional and personal customer servant in the business the industry needs more people like Ms Covington, Thanks .

Your salesperson Terrie Covington is a remarkable salesperson. She displayed great customer skills and we were very pleased with her service.

Domaniek was fantastic! He was patient, knowledgeable and extremely helpful.

Had amazing experience with Nathan we left very happy excited for our new mattress purchase very pleasant and helpful if you are in need of a new look go see Nathan

Soon as I walked in I was greeted by KARIMOU DODO he took the time to make sure I picked out the living room set I wanted Thank you so much

James was great!

I had my eye on a couch online and Terrie made the buying process very easy!

Domaniek was very helpful! He helped us get a really good bed and mattress!

Domaniek great help to me in store. Very easy process.

Worked with Jennifer at this store in Charlotte while I was in NY. Was buying furniture in advance of my daughter’s move to Charlotte and we wanted to buy a couch and chair and schedule delivery for the day she moves in. Jennifer was FANTASTIC! Extremely knowledgeable, had the answers to my questions at her fingertips and was very friendly. Highly recommend going to Ashley and asking for Jennifer.

Christian helped me out finding a new couch and was a pleasure and extremely helpful.

Domaniek was fantastic!! He was so patient with us and helped us find exactly what we wanted in a couch!

Nathan was fantastic and very helpful in our search for new couches

This Ashley Outlet experience was great. Nathan was so helpful and kind and not pushy at all, which I really appreciated. He let us shop alone when we were browsing and came over each time we needed help. Would definitely recommend him and this store for anyone looking for reasonably priced furniture.

Very grateful to the staff, especially the person who served me, Domaniek who was very kind and patient.

Christian gave me a very good price, very helpful! Thank you!

Christian was great, very attentive and helpful!

Nathan was awesome he was precise and direct with all the merchandise in the store he guided me and helped me throughout the entire process and I would recommend anyone to go and purchase from them

Christian was very professional, knowledgeable and made the whole shopping experience smooth and easy. A great asset to your company. Thanks

We bought a sectional couch and are very happy with the process. My man Lance and Terrie Covington were both super helpful on our first and second trips to the store. The store is clean, the staff is friendly and there is a lot of inventory

Give Nathan a day off he earned it!

Terrie did a great job explaining showing me everything did the demonstration. Everything was perfect. I really enjoyed her presentation. She did a great job. Thank you.

Good customer service, the process is easy and fast.

Christian was very inviting and made my experience simple and easy. He answered all our questions and gave us confidence in our purchase.

Domaniek provided great information, and really knows what he is doing. Best shopping experience I have had.

Great service & sales person by Domaniek!!! Highly detailed and concise each furniture. We will be back to purchase Sofa, Bed and Table. Excellence A+!!!

Worked with Nathan and he was great!

Domonic K. gave us great customer service! Definitely an asset to the store and so polite. Thanks Dominic!

Ashley is a great furniture store I wish I could buy every room from them for my house

This place was really nice with quality furniture. Terrie Covington really helped us in buying furniture for our place. She was really informed regarding the pieces and was extremely friendly and patient. Overall a really wonderful experience!

Nathan was very professional, polite and kind. He walked us through and got us approved for our new bedroom set. He is an assent to Ashley Furniture. He was our earth angel today. We recommend everyone to go see him.

Dominick was very honest that he was new. He was very respectful of our time and eager to do his job while giving us the space we needed. He’s a keeper!

Easy, quick sale! Lance was very informative!!

Nathan was awesome! Super smooth process and he explained everything with good detail. Not a down your throat sales guy which is always a great thing. Go here and ask for him!

Nice cool place several options with financing. Staff was clear about information and process. Terrie helped us find what we were looking for. So many options can be hard to search through lol. Friendly staff

Ashley were great to work with.

Dominiek si very helpful, he’s so kind.

Nathan was great! He was helpful during our purchase and after! Quick to resolve our issue

I highly recommend working with Nathan he did a great job for us!

Our shopping experience at Ashley Outlet exceeded all of our expectations. Christian was an exceptional salesman and helped us find the perfect sectional for our family’s needs. We will definitely be back for future furniture purchases!

La Sra Terrie Covington fue muy paciente y nos brindó toda la información. Súper recomendada. Me gustó la atención de la tienda

Nathan was great!

Staff were very helpful (especially Terrie). We came for furniture and left with furniture and recommendations. A great first stop for people who just moved to charlotte!

My wife and I enjoyed our experience and was given quality furniture and portraits for a great price. Customer service was second to none everyone was very excited to assist use and we were greeted at the door. Everyone was assisting other customers and Christian was more than happy to help us. Thank you.

I had a great experience working with Nathan to find a new couch. He was able to listen to what I was looking for and share recommendations that fit. He made the process quick and easy. Would recommend to request Nathan as soon as you walk in.

Domaniek was very eager to help and very knowledgeable. Great experience!

Terrie Covington was an excellent sales advisor who ensured my complete satisfaction. The best!

We were on a tight timeframe to furnish my niece’s apartment. She was new to Charlotte and needed everything. Nathan came to our rescue! We found couch, barstools, mattress, TV stand and side tables that all could be picked up that day! Great place with lots of options and good prices.

Domaniek Greene was very helpful.

I had an amazing experience purchasing living room furniture over the phone with Terry Covington at Ashley Outlet in North Carolina. She was kind, knowledgeable, and extremely thorough. Even though I wasn’t in the store, she made the process feel easy and personalized. I was considering three other furniture stores, but Terry is the reason I chose Ashley. Her exceptional service truly set her apart. Highly recommend working with her!

Dominique was great! We are very excited about our new couch!

Isaiah was awesome. Made a complicated situation super simple!

I worked with Isaiah at the South Blvd store recently and he was very helpful! He had great energy and enthusiasm while helping me !! 10/10 would definitely recommend working with him!

Nathan was fantastic! Helped us find what worked best for us!

Nathan was sooo helpful! We had been searching for months for the perfect table and he was finally able to help us find one! We should have come here first!

Overall great experience!! I worked with Isaiah while there. Isaiah was extremely helpful! He is not only knowledgeable but PATIENT. Sat with me and discussed all my options and what would work best for my home and budget. 10/10 would recommend!

Isaiah Taylor assisted me when I came in. He was very professional. He knew about all the collections we viewed and overall made my experience very seamless and comfortable.

Isaiah was so helpful and kind. He’s genuinely a great guy!

Was helped my an employee by the name of Isaiah. He made sure me and my family walked out with exactly what we needed cant thank him enough!

Picking a new couch is not easy, Nate was incredibly helpful! He answered all my questions and gave his honest opinion. Thanks Nate!

Isaiah was great I got my dream mattress

Isaiah provided great service and helped me purchase a mattress with ease. Very honest

Nathan did a great job guiding me into finding the perfect couch! He was helpful & worked to meet all my needs.

I recently worked with Isaiah at the South Blvd outlet and had a great experience! He was very knowledgeable and helpful during the process and allowed me to take my time making a decision without feeling rushed or haggled .Next time you go ask for Isaiah!!

My roommate and I went in today to shop for our new place and had a great experience! Christian is personable, knowledgeable on designs, and helped address my concerns with available space and budget. Shoutout to manager Amanda as well for helping when we needed some tech assist in the order! Ask for Christian at the door - Your furniture and bedding needs will be in great hands! 🙌

Jennifer . excelente atención. Habla español

Terri, was the first to come help my mom and myself. She was very helpful and attentive!

Lance was very friendly with us. He was able to answer all of our questions regarding price, colour, and dimensions of the couch. We could find the couch that was perfect for our apartment real quick and would definitely recommend for others looking for good quality furnitures.

I have been looking for months to find a Flynnter Queen sleigh bed. Retail stores predicted 6-8 weeks or more. Contacted Ashley Outlet and they had one in stock. Also had dresser as well. Christian (outlet rep) was courteous and assisted me with a successful transaction. I appreciate his time and effort to locate in less than an hour what I had been looking for several months.

Being from out of town I didn't know what to expect when walking into this location the lady who assisted me her name is Jennifer and she helped me tremendously! She was pleasant she answered my questions she took me around to look at all types of furniture and she did it all with a smile. I have already recommended Jennifer to my cousin that lives here in Charlotte and she's looking for a mattress and my sister who will also be moving to Charlotte from out of town in the next couple of months. Thank you Jennifer for making my first time at this location a pleasant one!

The Ashley furniture store on south blvd Charlotte was such a great experience. Nathan and other employees quickly checked in with me asking what I was looking for and then took the time to show me all the options they had in the store and also other options that I may be interested in. Nathan was great and really took the time to explain things and answer any questions straight away. I would definitely recommend to others to shop here for furniture since it was such a great experience and the quality of furniture in amazing!!!

Nathan was very helpful and friendly! Appreciate the kind service and answering all of our questions to help us buy our new couch! Thank you!!

Nuestra visita estuvo maravillosa ya encontramos lo buscábamos y la amabilidad de milagro que nos ayudó fue espectacular siendo amable y muy preparada con las informaciones que esperábamos saber de los muebles

Great experience with Lance! He did an amazing job walking us through the process and we purchased the Larce sectional.

Jennifer was very pleasant and helpful. She showed me the piece of furniture that I was looking for as soon as I described it to her. She explained all the details and made the sale easy! Thank you!

Jennifer , habla español

Jennifer, me encantó el servicio, habla español e inglés y te ayuda en todo!

Just purchase my midnight madness sectional, Christian was top notch thank you so much for your professionalism :)

Shout out to Millie! Thank you for your excellent customer service!

Nathan was a pleasure to work with. He was able to answer all of my questions regarding price, color, and dimensions of furniture. I was able to find the couch that was perfect for me in less than an hour of shopping. 5/5 would recommend for others looking for quality, affordable furniture options!

Great service and quality home furnishings at a reasonable price point. Ask for Lance…he’s the best associate with helpful information

Terrie was super helpful and knowledgeable.

Nathan was absolutely amazing. Helped in every step of the way. Answered all of our questions and was very knowledgeable on all the different types of furniture. All employees were super nice as well.

Nathan is great! Thanks for your help.

Christian helped us as we were looking for patio furniture and he was the best. They only had one option in store but he brought us his computer to review all options online. He was professional, friendly, and reviewed all of the details about potential options. I recommend visiting Christian if you are looking for furniture at the Ashley outlet.

Had a good experience purchasing a sofa. We were welcomed enthusiastically at the front door, but then given the space to shop and try out different furniture. Not much negotiating on price, but they did try to meet us more where we were. Terrie is a little shining light and was very personable to us.

Lance was super helpful in helping me find the perfect couch for me!

Awesome experience. Jennifer is the best!!! Great customer service. Great product.

Great experience with Jennifer today! Found a nice couch which fits our needs. She was welcoming and let us take our time.

Jennifer was amazing in helping us pick out new living room furniture. She was knowledgeable and very efficient. Made our purchase seamless from start to finish.

The store itself had some beautiful furniture and competitive pricing. The sales person Nathan was extremely knowledgeable and patient. His experience came through when we asked many questions. Will def go to Ashley’s Outlet in Charlotte again. Tisha Johnson, a happy customer

When I entered the store it was clean, and the sections marked clearly. I was not greeted or didn’t hear them. Terrie Covington came out from like the stock room and jumped in to assist. She was very informative, calm, I did not feel rushed into a purchase. Terri was personable and I couldn’t believe she had only been there 3 weeks. When I am ready to make a purchase I will be contacting Terrie. Oh and the furniture looked great and presented well. Thank you Connie Helms

Lane was great to work with. Made it easy, I will def will come bac!!!

Christian was a great help!

Terrie was incredibly helpful in the couch buying process. Showed me multiple options and made my decision easy!

Nathan is the BESTTTTTT!!! Ask for him

I had a wonderful experience at Ashley Outlet because the exceptional service from Terrie Covington. She was pleasant, and very knowledgeable about the products. She spent time with us to help with our furniture needs. I will shop there again. Thanks Terrie! A. Mitchell

Nathan was a phenomenal help! We had questions about pricing and he went out of his way to ensure that we had the best price not only for this location but also for the furniture we had just purchased at another Ashley location. He gave us so much information about the protection plans we purchased and upcoming delivery. I will definitely go back to check on new items coming in!!

Chris was super helpful with the experience. Very knowledgeable and kind

Had a fantastic buying experience with Nathan. Love our new couch and his service was exceptional. Highly recommend!

Thanks for the great service, Christian. I will be back.

We picked up a new dining set from this location and NATHAN (with the fresh hair cut!) seamlessly helped us and was super nice and professional.

Nathan was great!

Jennifer was alot of help in looking for a good sectional and dining table. Very nice and personable

Lance was awesome. Made it quick and easy. Highly recommend

Nathan is great!

Jennifer was a great help in our purchase ! Y habla español también

Jennifer was amazing with helping up purchase our dining table. Very friendly and informative and bilingual!!

England is fantastic! She asked all the right questions to help me find the perfect couch for my home, and she made the process very enjoyable and fun. You’re in good hands with her!

Ms. England provided Exceptional customer service from beginning to end! Highly recommend England as your salesperson!

Nathan was my sales person. He was courteous patient and exemplified excellent customer service. Thank you very much 😊

Very helpful, and not too bothersome!

Jennifer was super helpful!

Nathan was great and explained everything.

Excelente millie

Isaiah was amazing! He was so helpful and so friendly. The team was so great every single time we came into here.

Isaiah was a pleasure to deal with. He didn’t try to upsell us and got us in and out in under 30 mins with a new headboard. Awesome customer service from all of the members on the team as well. 10/10 experience!

Nathan at Ashley Outlet was the best. Answered all my questions and got me what I needed!

Nathan was extremely helpful. He helped us find the best option!

Nathan, Isaiah, and Lance were all great and provided excellent service. If they didn’t know an answer, they got back to me with the answer.

En nuestra visita de hoy nos atendió Millie, muy antenta, amigable y buena vendedora

Lance was very helpful & knowledgeable in helping us find a sleeper sofa. It took us less than 30 minutes. Would recommend buying from Ashley Outlet!

Lance was very helpful!

Nathan was awesome, he was very helpful and knowledgeable about the store and pointed me to exactly what I needed. One of the easiest furniture purchases I’ve ever made.

Great experience with the Ashley team. Jennifer answered all our questions on the phone and on-site. The store had many beautiful options for decorating your home.

Nathan was great and made the process super easy! He was very knowledgable!

Nathan was very kind and helpful!

My salesman Nathan was amazing and took time to go through different items until I found the one that was right for me. Thank you Nathan!!

Nathan at Ashley was awesome!! Could not recommend him enough. Got a couch and came back to get a bedroom suit from him. Not too pushy, but very helpful

Jennifer was a Great Sales Rep. explained everything.

Thanks to Isaiah I’ve found the couch of my dreams. He was so patient and attentive I couldn’t have asked for a better sales person. It’s almost like he knew me personally because he gave me exactly what I was looking for. Thanks again Isaiah. I will definitely be back.

I walked in and was greeted right away by Nate. I informed him of what I was looking for in a couch, and he directed me over to a few to try out. When I asked if other Ashley locations had other couches in their showrooms that met the dimensions I was looking for, he looked up which nearby locations had some available. After going to 2 other locations in the area and testing out their couches, I headed right back over the South Blvd. location to give Nate my business. I appreciated that he wasn't pushy, offered to look up other locations with couches available, and didn't try to talk me out of getting a sofa chaise like a salesman in another location did.

Cannot recommend Nathan enough! He went above and beyond to help my boyfriend with our new bedroom furniture set. We will definitely be returning to this store and working with Nathan in the future.

Isaiah was the best!! Assisted me with all my needs.

Jennifer excelente vendedora de Ashley Outlet!

(Translated by Google) Super happy with Jennifer's service, she is an excellent salesperson 🫶 (Original) Súper contenta con la atención de Jennifer es una excelente vendedora 🫶

It was a great experience, Peter the sales associate was helpful, professional and friendly. My dad and I felt taken care of and it was great that he had learned Spanish and was Bilingual which helped to communicate with my dad. Peter never felt pushy at all. He allowed us to look around and answered our questions and gave us options. Great experience. This is my 2nd furniture purchase with Ashley.

Nathan was a great help with buying my bedroom set

Wonderful experience.

Excelente servicio

Millie fue muy amable y atenta🤍

Lance was amazing today, great customer service, he was wasome!!

Nathan was a great help finding a sectional and mattress. Sectional and mattress were priced great.

Lance was amazing and answered all of our questions !!

Nathan was awesome! Friendly greeting. Helpful and swearing my questions. He took me directly to what I was looking for, told me available options, told me about shipping time and available protection plan. I’m so grateful. I bought a sofa And a mattress - in and out in less than half an hour!

Millie was great and very helpful. Thank you for finding us our perfect couch and rug!

Jennifer was a big help and assisted my mom with her purchase! She explained things in detail and provided her information to follow up with questions.

I had a fantastic experience working with Jennifer at Ashley Furniture. She was incredibly helpful, patient, and accommodating throughout the entire process. Jennifer made sure all of my questions were answered and went above and beyond to ensure I felt confident in my purchase. Her professionalism and warm personality made the experience enjoyable from start to finish. Highly recommend asking for Jennifer if you’re shopping here!

Five-Star Experience with Exceptional Service from Lance! I recently purchased furniture for my entire home from this store, and I couldn’t be happier with the experience. I walked in feeling completely overwhelmed and unsure of what to choose, armed only with a rough list. That’s when I met Lance — an absolute gem! Lance took the time to patiently guide me through all the options, explain every detail, and offer thoughtful recommendations that truly made a difference. His knowledge, professionalism, and kindness turned what could have been a stressful process into an enjoyable and memorable one. If you’re planning a visit to this store, do yourself a favor and ask for Lance. He’s fantastic and made all the difference in my shopping experience!

Great experience with Lory at Ahley Furniture today! Awesome associate and very helpful. Highly recommend him and the company.

This was mine & my boyfriend's first major purchase so we needed a lot of info and extra time. Nathan was so nice and helpful finding us info on a bunch of different sectionals. it was prob an entire month from start to finish because my bf and I kept going back and forth but when we finally decided, we called Nathan up & he took care of us. He explained the process and walked us thru everything and was so patient with us thru the whole process. We're so happy w our experience and we will def be coming back to see Nathan!!

Jennifer made the process so easy for me and she was able to answer all my questions. Highly recommend seeking Jennifer out if you visit the CLT, NC store!!

Jennifer helped me on 4/23/25, she wasn’t pushy like a lot of sales people. She was kind enough to not only help with the tape measure I brought to measure the sectional with, she also provided water & mints because I was coughing from getting over a cold. Thank you Jennifer for your kindness

Jennifer was great. She answered all our questions!

Awesome experience with Maurice and Lucas. Love the Ashley customer service !

They have great customer service, and we had a great shopping experience.

They were fantastic. They made our visit wonderful. They had a lot laugh and giggles and made it enjoyable to shop.

Amanda and Nathan were so unbelievably helpful! They worked with us to find a gorgeous sectional at a great price point. They were kind, patient, friendly, and personable. Thank you for a wonderful shopping experience!

Nathan was such a great help. I highly recommend.

Malik was very helpful and kind, he is an amazing seller!

Wonderful experience!! Customer experience was exceptional!! Malik and James treated me great! Will definitely come back

William was very helpful and accomodating.

Malik at the South Blvd location was very helpful and extremely knowledgeable about floor furniture down to structural comparisons of similar furniture offered by competitors…

Malik was extremely helpful and very friendly! He was a huge asset when picking out pieces for our new home. Highly recommend the Ashley Outlet store.

I went to Ashley Furniture Outlet to look for bedroom furniture. Malik at Ashley Furniture gave me a very warm welcome and met every need that I was searching for. Will definitely return for future furniture needs to work with Malik again! 10/10 recommend!

Alex from Ashley's Furniture on South Blvd was phenomenal. He was so professional and provided excellent customer service. I recommend you speak to him if need any furniture.

5 Stars I had a fantastic experience at Ashley Furniture on South Boulevard thanks to Alex! From the moment I walked in, Alex was welcoming, patient, and incredibly knowledgeable. He took the time to understand what I was looking for and helped me find the perfect pieces without ever being pushy. His professionalism and genuine care made the whole process smooth and enjoyable. If you’re shopping for furniture, I highly recommend asking for Alex—you won’t be disappointed

Peter was AWESOME! I went to another outlet in Charlotte and was hounded by the sales person, Peter let me look around and then was very helpful picking out furniture. I bought from this location because his customer service was great, I am in Sales and I appreciate how well he took care of me and he didn’t pressure me!

I bought a sofa from Malik. He is super helpful. I got a very decent discount from him. Maybe that is related to some manager promotion or something. I don’t quite understand actually. But that saved me from scheduling my tight budget.

Great store! Employess are super helpful! Ask for Millie or Williams!

Nathan was an excellent help. We was very satisfied with his customer service

Malik was awesome and helped us find a great sectional for our home. Made the process very simple!

Malik (AKA Magic), couldn’t have been more friendly & helpful. He provided me with product information which helped me decide on the beautiful pieces of furniture I purchased. Not to mention, the great prices he was able to offer!! Malik truly made my shopping an enjoyable experience. I highly recommend Malik to any potential Ashley outlet buyers. Thanks again.

Alex S. was great! Very patient with us changing our minds so much! Found us the best deal!

Nate did a great job showing us around

I initially posted a five star review because of my experience with the sales consultant Reggie, but I changed it to two because of the quality of the product. Still no concerns with the consultant but I am concerned I was sold a showroom recliner. There were no tags or directions provided for the product. I’ve called customer service, no call back. It’s also extremely uncomfortable. It’s disappointing how Ashley’s doesn’t allow exchanges or returns for online only products when there’s no similar items in store to compare it to. The consult tried to find a comparable recliner it it’s far from it. I purchased the recliner for my dad due to his recent surgery and it’s just been an awful experience. $1000 wasted. I’ve been a frequent customer for years and this is the first time Ashley’s has let me down.

Malik was very nice, greeted us immediately. We didn’t buy anything but would still recommend.

Our salesman, Nathan, was a huge help and very informative. We’d recommend him to anyone. Great customer service.

Great to work with. Peter helped me a lot. From the time I walked in the door he was willing to listen to what I wanted and left me to browse the showroom. After finding what I wanted, I went back a few days later and he remembered me and what I wanted. After going over all the options I bought the bedroom set and can’t wait to get it! Thanks Peter and Ashley Furniture!

Malik is wonderful, he is really nice and helpful.

Very impressed with Peter who assisted me with my purchase. Thank you for your patience, courtesy and informative buying process.

Nate and Alex were amazing! They helped us purchase our dream sectional! They will be getting multiple referrals!

We had the best experience working with Alex and Nate while shopping for our new sectional! 🙌 They were helpful, informative and truly listened to what we were looking for to help us find the perfect fit for our home! We will definitely be sending all our family and friends their way!

Lance did a great job helping me! He was so patient with me because I was so indecisive.

Malik was very nice and helpful

Malik was amazing! Got every question answered! Going to visit him again for our next home need! Thank you Malik!

Malik was great. He didn't pressure us at all and he gave us a great deal! We are excited for our new couch and side tables.

Peter is amazing to work with. We went back specifically to purchase with him. So helpful and not overbearing while shopping for furniture. That’s always appreciated.

Great customer service with a quick close on purchase

Had a great experience with Nathan. He was kind and easy to work with. Would 100% recommend this place to others.

Nathan was great!! Took his time, listened to our wants and needs and helped us find the perfect fit!

Lance was super helpful, and very enthusiastic. I enjoyed his fruity personality. 10 out of 10 would recommend 👌 PS. I'm excited to receive my sofa.

Malik was very helpful, offered us a lot of options, we would come back again.

Nice sales Millie. Enjoy our stay here.

Super knowledgeable & not pushy. He let us shop until we had questions. He had all of the answers! Thank you Nathan

Nate was super helpful and not pushy at all.

Malik was really helpful in helping me find what I was looking for. Great customer service!

Millie was very helpful and energetic about finding the right sectional for me within my budget as well as making sure that it worked with my pets and theme I was going for. Thank you so much!

Millie was great to work with!

Millie was so helpful and kind.

Malik greeted us as soon as we walked in, and was attentive as we browsed around. He made us aware of all offers without being pushy. Excellent shopping experience!

Alex S. Was super helpful and amazingly brilliant when it came to picking out a new couch . I am so excited for the new couch to come 🙃!!!!

Alex S. was great to work with! He was honest and upfront. I’ll be back!

Peter was the best in helping us find our couch and bedroom furniture. Definitely talk to him if you’re buying from Ashley!

Peter great sales experience 5 star

Alex was an excellent salesman. He gave us plenty of time to decide. He was eager to answer any questions we had.

Alex was extremely helpful and assisted me in finding my new living room furniture! He was very kind and answered all my questions

We were greeted upon arriving at Ashley’s by Malik. He was very courteous and willing to help. Malik did a wonderful job in serving us.

No Nathan was an excellent salesman I have nothing but good things to say about him

Nathan was patient, helpful & informative! Would absolutely recommend.

First, I would like to say this was by far the BEST furniture purchasing experience that I have received thus far. Peter at the S. Blvd location is truly a gem! My first impression of him was him helping me through the front door with a newborn in a stroller, and I knew instantly that he would be a man of honesty and great character. He was not a pushy salesman and allowed me to browse the option available and checked on me once throughout the entire process. Which allowed me to truly be able to focus and process my thoughts while looking to see what Ashley has to offer. Towards the end of my 1st visit he explained to be me the different options/services available to be should I have chosen to purchase a couch that day, although I did not his demeanor eased my mind that I felt that I did not want to shop anywhere else but with him. Upon my return I was greeted with his amazing smile and the same level of service, and I chose to purchase with them simply because out of all the furniture stores I went to, everything felt right with them. I was able to purchase a couch, get an amazing deal and set up a delivery date in less than 40 minutes ! By far the most absolute best experience I have ever had. Thank you Peter & thank you Ashley furniture! As I told Peter keep doing what you are doing greeting people with a smile and warm inviting attitude makes all the difference when someone is wanting to spend their hard earned money on such a big purchase. I can’t wait to get my couch (:

Nathan helped me quickly and efficiently! Easy in and out with exactly what I needed!

Millie was very helpful evening with the approaching closing time that we visited.

Millie did a nice job explaining the different bed styles to us. Because of her we’d come back here again!

Millie did a great job helping us today and her attention to detail was wonderful.

Millie was my salesperson and she was great! I wasn’t sure what design style I was going for but Millie was very patient and informative with us and helped us furnish our new home!

Malik was awesome! Such a great and sweet person, took his time and was very welcoming!

Mili D, gracias x su atencion fue muy amiable, no compre, pero regresaré pronto,exelente!

Millie is a great Sale person and I will recoment her to my family and friends. Thank you Millie

Malik assisted us with finding the perfect pieces for our home. He answered all of our questions, making the process quick and easy.

Malik was a great help in finding the perfect pieces for my home. Will definitely be coming back for more

I had a great experience working with Lance to purchase living room, mattress and bedroom items! Everything was seamless and Lance was super cordial and knowledgeable! Thank you guys!

I had a wonderful experience as a first time shopper at Ashley, and this young associate, Malik, helped me to get exactly what I wanted within my budget 10/10 customer service I’ve never had better sleep!!!

Malik was a great employee he help with anything that i needed and he was very professional

Nathan was awesome! So excited for our new outdoor set

Nathan was welcoming and help assisted with our needs while shopping. Thanks Nathan and much appreciated!

Malik did a great job! He was very helpful

Great service and really nice people. Millie is the best she knew everything about the furniture and made the process smooth and easy

Millie was the best! She helped us pick out the perfect bed frame & couch at a great price. Shopping was a pleasure. We're new to the area so she gave us great location restaurant recommendations!

Peter helped out with just the over all process from buying to when they delivered and assembled. Will be going back for more furniture.

Millie was great with the service. She was very helpful with information about different sofas straight to the point which I personally liked because I already knew what I wanted just needed guidance and did a wonderful job. Liked the atmosphere too.

Malik was responsive and Courteous. He did not pressure us rather he listened intently, understood our needs and directed my wife and i to the upholstery most suited to us. Should you shop Ashely, ask for Malik and he’ll take good care to see that you are well served. Excellent employee and a credit to Ashely furniture.

Nathan was awesome very informative and professional thanks man !

Found the most comfortable recliner for good price.

Alex was amazing. I gave him a Budget and he made it happen. Very pleased with my purchase. Love how he gave me options.

Muy amable la señora que me atendió muchas gracias

Thanks to Lance for the phenomenal customer service!! Very knowledgeable and amicable! Thanks for making my experience so smooth and amazing!

Alex was great!! I would recommend working with him. Clear, concise and incredibly knowledgeable. Was in and out with a sectional and ottoman in under an hour. Thanks, Alex!

Millie took great care of us!

Millie provided great service! Would highly recommend!

We'd tried several stores before landing at Ashley Furniture Outlet where we found everything we were looking for and at a great price. Alex S. was absolutely wonderful with answering all of our (many) questions and pricing out different options for us to meet our needs. Looking forward to our new furniture!

Millie is a very good salesperson, I liked her guidance in helping us choose the furniture we needed.

Lance was great to work with. He took the time to find out what I needed and made sure to work within my budget.

Lance welcomed and assisted me in my search for a dresser. He was conversational and helpful in finding exactly what I was looking for. I wasn't expecting the level of service I received that day, and from my warehouse experience picking up the dresser later in the week, I can tell Ashley is prioritizing and values top customer service. Thanks!

Malik was great!

Malik was amazing and very knowledgeable!

Nate was extremely helpful!! And very nice, explained everything to us and did not leave anything out! Definitely go to him for buying items!

Great furniture! Great prices! Great customer service! We were helped by Nathan and he was super knowledgeable and friendly! 5 star review very well deserved!!

Incredible service …..! Malik is wonderful reading my needs and working with my budget ❤️❤️

Malik was awesome from the moment we stepped into the door. Made it the greatest place on earth in comparison to other competitors. Highly recommend you buy any home goods through him!

Alex was very helpful, but also gave us plenty of space to see the store

Lance was great I found some really good deals

Alex S is amazing. Helped us with what we needed.

Alex S is the best. Got us everything we needed!

Nate was wonderful in assisting me. He was fast and knowledgeable and very helpful.

Nathan at Ashley outlet was great with his customer sevice

Malik is very kind, even when I was just looking around he was very informative and did not rush to buy anything right away! The prices are great here I highly recommend giving this store a visit!

Muy buena la atención de Jennifer, complacido con su servicio.

Millie was very knowledgeable and attentive towards what my dad and I were looking for in store. She provided great suggestions and options for us in terms of furniture and financing. Millie provided genuine customer service and we were able to connect with her within minutes and we left happy with our desired couch.

Millie was really nice

Jennifer agradecida con su atención, muy amable y explica todo a la perfección, de volver al lugar sin duda quisiera que ella me atendiera.

Estoy agradecida con Jennifer por su atención,muy amable,nos explico todo muy bien estoy muy agradecida

Jennifer was delightful to work with. Extremely helpful & knowledgeable. Next time you visit the store, ask for Jennifer. Hands down the best salesperson.

Wonderful place

Malik was so helpful. He was very kind and made the entire process simple and easy. Everything was explained throughly. We will be back <3

Malik was great!

Lance was so helpful and kind thank you so much

Lance was so sweet and helpful thank you again

Lance was so helpful and sweet

Peter was super helpful and great!

Peter was great!

Wonderful experience! We were walked through the process of how the outlet works and were able to browse without having a sales person breath down our throats. All questions were answered for us and we left with a cough in under an hour! We’re so excited for it to arrive (:

Millie was great very friendly and helpful

Everyone was SO nice and helpful! Nathan made sure we got everything we needed. 10/10 would recommend

Alex S was absolutely amazing ! Helped me find the perfect kitchen table !

Millie excelente atención ! She is the Best!

Millie, extraordinaria atención y servicio, muy buen asesoramiento, búsquenla habla español y inglés, excelente persona!

This location has some great deals in person when compared to online. We worked with Nathan to get a very nice couch at a great price! Really appreciate how helpful he was without being pushy.

Alex was amazing the entire time during our visit. He took his time and made sure we were taken care of. 10/10 Experience.

Alex was great! He helped us find our dream mattress and bedroom furniture! 10/10 experience

Exceptional customer service is truly appreciated. A friendly greeting can make all the difference in a shopping experience. Knowing assistance is available creates a comfortable atmosphere. Such attentiveness encourages customers to browse and explore. It's a pleasure to encounter such helpful individuals. Both Peter and Nathan outstanding.

I had an amazing experience shopping for a mattress at Ashley, thanks to Peter! He was incredibly patient, taking the time to understand my needs without any pressure. His mattress presentation was top-notch—he explained the features and benefits in a way that made it easy to compare options. What truly blew me away was his knowledge! He knew the details of every mattress inside and out, from materials to sleep benefits, and even how they cater to different sleep positions. If you're looking for someone who is patient, knowledgeable, and genuinely cares about helping you find the best fit, Peter is the one to ask for!

Millie’s costumer service was exceptional, I absolutely recommend this location.

Alex S was a huge help when I was purchasing my couch and ottoman! I was taking a long time deciding between a few and he was patient and not pushy, which was wonderful! He was also very knowledgeable about each product. Would definitely return.

Nathan was very helpful and friendly. Wasn’t pushy at all. And informed us thoroughly about the mattress we bought. Thanks nathan

Lance did a great job with getting me my sleeper and a ottoman :)

Alex was super helpful and great to work with when selling us our couch

Great experience from Malik

I went to the store today with my daughter who needed some furniture and Lance was just awesome. He explained everything was pretty patient with her to the point that we had to make the purchase.

Lance is amazing! Very helpful. Walked me through the entire process.

Very pleasant experience today Malik was very helpful.

He was very helpful and nice very good service l!

Malik was so patient and attentive to all my questions and going back and forth about which couch I wanted to buy. I was in the store for about 2 hours and he was able to answer all my questions and concerns. Smooth transaction when I finally decided on my new couch!!

Great store with exceptional service. Malik was a phenomenal salesman

Excelente atención, Jenifer fue nuestra vendedora, muy profesional, y excelente asesoría.

Alex provided a great experience.

Malik was awesome. Thank you for all your assistance!!!

We found what we were looking for, Alex who works there was very helpful.

Malik was my sales representative and I was his very first sale! He was knowledgable of the products and answered all my questions. I walked away a very happy customer with my purchase!

Nathan was a great and easy to work with!

Great store great prices

Peter was fantastic! Zero pressure, and very informative. If you’re furniture shopping, come to the Ashley Outlets and ask for Pete. Just moved here and now have a beautiful new sectional being delivered

Lance is outstanding. Makes the experience worthwhile will be back

Malik was very knowledgeable and friendly! Brought great energy to our shopping experience. We'll be back!

Great selection of affordable couch and seating options. I got a couch and chair and it is the most comfortable seating I’ve ever had.

Excellent place to buy furniture and kind customer service, Malik is very friendly, helpful and very kind, if you wanna get a good attention, go for this guy (:

Malik was a huge help and allowed us to browse while also being readily available to answer any questions and help assist. He was both extremely friendly and knowledgeable without putting too much pressure on us, which really allowed us to make the right buying decision on our own time.

Millie was a great help and very patient. She has a great eye for design!

Nate S. at this location was very helpful! He greeted us upon entry with excellent customer service and was able to answer all of my questions, 10/10!

Jennifer, muy buena atención y habla en español y eso nos ayudó mucho

Malik met us at the door ready to help find what we were looking for. He wasnt pushy and he answer all my questions.

Malik was very helpfully and even if he wasn't sure he made sure he got the correct answer. We will be back when we are ready to buy. Thank Malik!😄

Malik was excellent!

Malik was very helpful and has great customer service.

Very nice people to work with out there Ashley furniture store the representative Jennifer was really nice she walked me through a whole lot

The associates had kind of an attitude and it was kind of an uncomfortable vibe. I was told I couldn’t remove the protection plan (which was weird), told the price would not be matched at all if I didn’t buy same day, and the sales associate was way too pushy. I understand you are working on a commission but you need to find ways to cater to the customer also. Also strange that she kept leaving and coming back leaving me to wait for like 15 minutes each time. Just a weird experience overall and I probably won’t return.

Lance was great

Peter did a great job, we are definitely coming back to see him. If you are looking for some additions to your new home or upgrading some pieces this guy will take care of you, no pressure, very patient and easy to work with. Ask for Peter

Peter was awesome and very helpful, much appreciated and it was a great experience

Peter was amazing! Very professional and patient. We will definitely be back to buy more! Ask for Peter when you go!

Lance is a great guy with a lot of patience.

Millie is great and helped me find a recliner!!!

Malik and William have great customer service! They were a great help to our family. I didn’t feel any pressure to make a purchase but more of what we needed. They answered all of our many questions. Ask for Malik and William you won’t be disappointed. Oh! William is by far the funniest salesman you’d ever meet. Ashley will always have our business.

Millie met me at the door with a big smile and warm welcome to my happy place! She found out what I was looking for and walked me around the store, showing me what was available. She exuded warmth, tenacity, and a positive energy that made me want to do business with her and Ashley Outlet!

Malik and William were of great help. Did not experience the overbearing, pushy salesman feeling. Really worked to help us find what we needed within our budget.

We had a great experience with Malik! He was very personable and helpful. Be sure to shop with him!

Alex had very informative with the ways in how to purchase the ottoman. He’s helped me find the product that I’ve been looking for.

I had a great experience with Nathan at the Ashley Store Outlet in Tyvola Mall. He was extremely helpful and gave us a great deal!!!

Walked in. And we actually went to the wrong store. However we were treated splendidly and I wanted to give an extra shoutout to our salesperson Alex for being so patient and really breaking down what we were getting. Please ask for him when you get in there.

Absolutely loved this store, Nathan helped us getting our furniture and was straight to the point, 100% will come back to get more from yall !

Millie was super nice very good at customer service recommend going to her you will have her full attention

Lance was amazing ! He was very helpful , kind and was very informative and made sure we purchased exactly what we wanted. Will come back

Lance, was very helpful ,caring, Kind, and one of the best sales representatives I’ve ever come across. God bless him!!!

Nathan was great help and love our new recliner.

I recently bought a couch here, and Peter was incredibly helpful and knowledgeable!

Millie was exceptional. Very friendly and kind.

It was the best experience I have ever had in a furniture store. My intention was to go inside Ashley store look and then go to other stores and look around as well for a deals. But I came back to that store. Good thing I did. They gave me the best customer service ever. Especially Millie the sales representative she was very knowledgeable.

Fantastic experience thanks to Lance! He was helpful, thorough, and made everything so easy.

Peter is the man! Helped us out getting 3 new couches. Thanks everybody at Ashley

Peter was amazing!!

Spent a day bouncing around trying to find a bedframe. Showed up to this location was greeted very friendly by Nathan. Told him what I needed, he got me taken car off in under 20 minutes, answered every question I had. Great customer service, friendly personality.

Peter was INCREDIBLE! Super fast, kind, knowledgeable, he explained everything really coherently so even I, a literal first time furniture buyer could understand. Natte is also a key member of the team, as is Amanda, the GM. 5 stars all the way around.

Jenny was the best!! We love our new couch.

We recently bought a couch and jenny was fantastic is assisting with the process. She made the shopping and purchasing experience very enjoyable and answered every question we had. Thanks Jenny!

Jennifer wonderful and patient sales person

Muy. Buena atención y salí feliz con mi compra

Lance was amazing, he helped ease my furniture shopping madness! He was extremely helpful, understanding, easy to talk to and reliable! I will only go back to Lance for my future furniture needs!!!

Milky was very helpful ! Excited about my new furniture.

Amazing team & location! Millie is the best! Thank you for all your help! When you go ask for Millie!!!

Millie is the best! We just moved to Charlotte and her expertise helped us pick all the furniture for our new house!! Thank you Millie & Ashley Furniture staff for all your help. They really go above and beyond!

Nathan was a boss from start to finish. He took the time to show me multiple different pieces while dealing with my incessant indecisiveness. He’s the top G. Go see him.

Peter was great!

I recently purchased a house full of furniture from Ashley Furniture, and I couldn't be happier with my experience! Peter was absolutely phenomenal throughout the entire process. From the moment I walked into the store, he made me feel welcome and took the time to understand exactly what I was looking for. His knowledge of the products, attention to detail, and friendly approach made choosing furniture for my home an enjoyable and stress-free experience. Peter went above and beyond to ensure I got the best deals and made thoughtful recommendations that perfectly matched my style and budget. The entire process, from selection to delivery, was seamless, and I couldn't be more satisfied with the quality of the furniture. If you're looking for top-notch service and expert guidance, I highly recommend asking for Peter at Ashley Furniture. He truly cares about his customers and takes pride in delivering exceptional service. Thank you, Peter, for making my home look amazing!

Great Service Nathan!

Nathan was helpful and easy to work with!

William was amazing. He made the process quick and painless and enjoyable

Good experience! Very easy to deal with it.

Nathan was great! Genuine and very helpful.

Good customer service Lance

Nathan was a fantastic help! He helped us find the perfect living room set and made the process of delivery and assembly a breeze!

Nathan was so helpful! He didn’t pressure us to buy anything, but was around to answer questions. It was a very easy and quick process.

Peter was excellent. Great customer service.

Peter was very helpful from the start. wasn't pushy or aggressive. Very sweet young man

Jennifer was wonderful! We appreciated the help, patience, and hard work she dedicated to making our new place a home

Amazing deal! Helped plenty!

Can’t recommend them enough! Great experience getting a dresser and table. Cant beat the prices! Ask for Nate, he’s the best!

Lance greeted me at the door and was very attentive to my needs. He honestly answered all of my questions and made sure I received the appropriate discounts. He was very professional and friendly.

Lance is a true gamer!

I had a great experience while browsing. I wasnt bombarded with a sales pitch. I was welcomed into the store and allowed to browse at peace. Nathan was phenomenal and explained everything and helped with any questions I had. My furniture arrived promptly as scheduled and was assembled quickly.

Millie recomenda muy amable Good costumer service

Lance helped us get the perfect couch for a great deal!

Lance was an excellent representative of the store. Hard working friendly and knowledgeable

Millie was very helpful! Great staff!

Lance C. was fantastic!! He was extremely professional, helpful and went above and beyond to help with my purchase today. If only all store associates were as helpful and thorough as he is. He explained everything, answered all of our questions and made sure we got the best deal and service we could.

Jennifer was great to work with. Very knowledgeable and answered all our questions. Would definitely work with her in the future.

Great buying experience. Peter our salesman was super nice and knowledgeable. As was the manager. Will definitely be back !

This worse experience ever!!!!!!! DONT BUY! It’s has taken 3 months and counting to receive a twin bedroom suite I paid cash for! The delivery team came out 3 times without the proper parts. No one has called or reach out. The sales associate name was Alex and clearly he just wanted to make a sale. They do bad business there YOU have been warned!

Absolutely wonderful experience. The customer service Nathan provided was excellent. He was knowledgeable, kind and efficient. He let me browse in peace and was not aggressive. Thanks Nathan! Looking forward to our delivery!

Peter at the Ashley Outlet on South Blvd. (Charlotte) was awesome! Will definitely recommend him to all our friends & family.

Peter and Lance gave us excellent service

Jennifer es muy amable en brindar un excelente servicio. Recomendado 100%. Calidad. Servicio. 🤩

Excellent service, we managed to make the purchase with Jennifer's help; y lo mejor es que habla español 😉

Jennifer and Lance. I really loved their kindness and speed of attendance the service was great. 10 out of 10 would come again.

Lance was very helpful!

Nathan was great. He found the perfect couch for my apartment within my budget. With some restrictions on size of the living room, he drew out diagrams and perfectly answered all questions. Highly recommend visiting Nathan!

Lance was an absolute joy to work with! He listened to my budget, and helped me find the perfect sized sectional for the perfect price. I could not have asked for a better experience. The transaction was absolutely seamless, I will update after delivery.

So much inventory to choose from! Ian was very helpful and patient with me. They delivered the couch easily and I am loving it!

Nate helped us picked out some lovely pieces of furniture and happily shared his knowledge with us to help us furnish our bedroom! Definitely recommend!

Ian was very helpful aiding us in picking out furniture.

Jennifer is wonderful. I definitely recommend her if you go to Ashley Furniture

Jennifer was very pleasant and patient to work with. Her knowledge and customer service skills are impeccable. If you need new furniture go to Ashley and ask for Jennifer, you won't be disappointed

Millie was amazing and so accurate on making sure every detail was met.

I came here for a hassle-free shopping experience, and I was totally blown away! Millie was a lifesaver, figuring out what I needed in no time, even though I was totally stumped. I’ll definitely be back!

Lance was a great salesperson ! Answered all of our questions…He helped us find the perfect recliner! 🤩🤩

Great expierence at the store. Peter and the guys were great to deal with.

William and Millie were great. Customer Service through my entire experience was excellent.

Our experience was very pleasant, the guy who helped us, Lance, was always very attentive and gave us many options. Excent service!

Lance is very attentive and helped us choose the perfect furniture for our home!

Excelente servicio, te hacen sentir en casa y se acomodan a lo que necesitas. Lo mejor es que también te atienden 100% en español. Petter y Jennifer gracias por su atención.

Lance C was very professional and helpful. We needed a chair for a heavier woman that would help her stand up. He suggested a reclining lift chair. Witch i had no idea existed so I appreciated that. Also he was pleasant to talk too.

Lance was very nice and he helped out alot even when we couldn't find what we was looking for he went above and beyond and he sold us on a new addition in our future home

William and Melissa were a pleasure to do business with and helped us find our dream couch!

Amanda provided excellent customer service! She assisted me in finding additional items to place within my new home. I’m excited to have them delivered!! This is a great store if you are in need of home furniture in the Charlotte, area.

Millie is just the kindest and patient sales rep. Definitely recommend this specific store in Charlotte for all your needsw

Not the best

Great shopping experience. Peter is THE MAN!!! Greeting me the moment I walked in the door. He knew his stuff and didn’t try to over sell me anything. Answered every question I had and helped me find exactly what I was looking for. Prices are fair and they have nice furniture here. Will be my go to place from now on.

We went in looking for fury for our new home and Peter immediately greeted us and was extremely helpful throughout the process. We went to other places but working with Peter was such a pleasure, we made sure to come back & get our furniture here. We will definitely be back!

Millie was awesome! She helped me get the couch of my dreams at a good price!

William is awesome!

Jennifer was the best! Very professional and knowledgeable. Very patient and I would recommend this store to anyone!

We bought some barstools at Ashley's. Millie was quite helpful.

Went there with my husband. Lance was awesome, help me get the things that I wanted at a good price. Will be back 👏

Alex was very welcoming and helpful! Found a great sectional and can't wait for it to be delivered!

Nathan set us up with a mattress and bedroom set and was so awesome and cordial!

Nathan was great to work with! We needed a new bedroom set and mattress. He made the experience smooth m, fast, and easy to complete

Millie was very helpful in finding the right setup!

Millie was great and help me select a great couch

From the start, Jennifer was very attentive and helpful in directing us to the couch that fit our needs. We ended up getting a sectional sleeper, and Jennifer helped us order the right color, configuration, and add ons. We are excited to get our couch and thankful for the great service!

Doug and Tina went above and beyond! Would recommend shopping here for sectionals

Nathan is the "Boss" of customer service. He showed us all the options for the furniture we were purchasing. He also showed us price options.

Nathan was extremely helpful

Nate was great

We came into Ashley furniture outlet today and received excellent service from Millie. She was informative, personable and answered all our questions. Millie provided several options for us to finance or directly purchase or have our furniture delivered. She.is definitely an asset to Ashley furniture. We will be purchasing our home furniture from Millie. Thank you Millie!

Excellent service Question for Lance C the best

Purchased a brand new awesome bed today all thanks to the excellent work from Alex! It was greatly appreciated all the knowledge he gave us to give us the best product for our home and to make our living situation a million times more comfortable. Thank you again Alex and we will be back soon to purchase more stuff for our home! Happy Holidays!

Nathan was awesome!

The worst purchasing experience, disappointing product quality and service, please sign carefully! Even if there are product quality problems, you cannot return the product!

Alex was fantastic!! Great salesman, very attentive, answered all questions and friendly!!! I’d definitely recommend asking for him if you’re needing any furniture!!

Nathan was amazing! Helped us find the perfect couch

Millie was exceptionally helpful and made the process of buying our new couch seamless and stress free. Would recommend Millie and Ashley Outlet to anyone!

Ian picked out the perfect couch for me after I explained what I was looking for. He was super friendly and led me through a painless purchase process. I love my new sofa!

Millie have an excellent seller and she help me so good

Good selection! Great servixe!

We recently bought a house and had been searching *everywhere* for the perfect couches—nothing felt quite right until we came here! Jennifer, our sales associate, was the cherry on top of an already great experience. She greeted us warmly, gave us plenty of space to browse, and when we asked for help, she was incredibly attentive and helpful throughout the process. She even suggested vacuum options after we mentioned concerns about dog fur! The furniture selection here is excellent, and we saw so many pieces we’ll likely be back for soon. Highly recommend this store!