Ashley Outlet Charlotte, NC (South Blvd)

Domonic K. gave us great customer service! Definitely an asset to the store and so polite. Thanks Dominic!

Ashley is a great furniture store I wish I could buy every room from them for my house

This place was really nice with quality furniture. Terrie Covington really helped us in buying furniture for our place. She was really informed regarding the pieces and was extremely friendly and patient. Overall a really wonderful experience!

Nathan was very professional, polite and kind. He walked us through and got us approved for our new bedroom set. He is an assent to Ashley Furniture. He was our earth angel today. We recommend everyone to go see him.

Dominick was very honest that he was new. He was very respectful of our time and eager to do his job while giving us the space we needed. He’s a keeper!

Easy, quick sale! Lance was very informative!!

Nathan was awesome! Super smooth process and he explained everything with good detail. Not a down your throat sales guy which is always a great thing. Go here and ask for him!

Nice cool place several options with financing. Staff was clear about information and process. Terrie helped us find what we were looking for. So many options can be hard to search through lol. Friendly staff

We are temporarily adjusting our rating until our issue is resolved. Ashley ordered the wrong bed frame size despite our instructions, and we are currently working with the store and corporate to address and resolve the matter. Mistakes happen and we’re confident we will get this fixed.

Dominiek si very helpful, he’s so kind.

Nathan was great! He was helpful during our purchase and after! Quick to resolve our issue

I highly recommend working with Nathan he did a great job for us!

Our shopping experience at Ashley Outlet exceeded all of our expectations. Christian was an exceptional salesman and helped us find the perfect sectional for our family’s needs. We will definitely be back for future furniture purchases!

La Sra Terrie Covington fue muy paciente y nos brindó toda la información. Súper recomendada. Me gustó la atención de la tienda

Nathan was great!

Staff were very helpful (especially Terrie). We came for furniture and left with furniture and recommendations. A great first stop for people who just moved to charlotte!

My wife and I enjoyed our experience and was given quality furniture and portraits for a great price. Customer service was second to none everyone was very excited to assist use and we were greeted at the door. Everyone was assisting other customers and Christian was more than happy to help us. Thank you.

I had a great experience working with Nathan to find a new couch. He was able to listen to what I was looking for and share recommendations that fit. He made the process quick and easy. Would recommend to request Nathan as soon as you walk in.

Domaniek was very eager to help and very knowledgeable. Great experience!

Terrie Covington was an excellent sales advisor who ensured my complete satisfaction. The best!

We were on a tight timeframe to furnish my niece’s apartment. She was new to Charlotte and needed everything. Nathan came to our rescue! We found couch, barstools, mattress, TV stand and side tables that all could be picked up that day! Great place with lots of options and good prices.

Domaniek Greene was very helpful.

I had an amazing experience purchasing living room furniture over the phone with Terry Covington at Ashley Outlet in North Carolina. She was kind, knowledgeable, and extremely thorough. Even though I wasn’t in the store, she made the process feel easy and personalized. I was considering three other furniture stores, but Terry is the reason I chose Ashley. Her exceptional service truly set her apart. Highly recommend working with her!

Dominique was great! We are very excited about our new couch!

Isaiah was awesome. Made a complicated situation super simple!

I worked with Isaiah at the South Blvd store recently and he was very helpful! He had great energy and enthusiasm while helping me !! 10/10 would definitely recommend working with him!

Nathan was fantastic! Helped us find what worked best for us!

Nathan was sooo helpful! We had been searching for months for the perfect table and he was finally able to help us find one! We should have come here first!

Overall great experience!! I worked with Isaiah while there. Isaiah was extremely helpful! He is not only knowledgeable but PATIENT. Sat with me and discussed all my options and what would work best for my home and budget. 10/10 would recommend!

Isaiah Taylor assisted me when I came in. He was very professional. He knew about all the collections we viewed and overall made my experience very seamless and comfortable.

Isaiah was so helpful and kind. He’s genuinely a great guy!

Isaiah is the best! He has great customer service, very patient and easy to talk to.

Was helped my an employee by the name of Isaiah. He made sure me and my family walked out with exactly what we needed cant thank him enough!

Picking a new couch is not easy, Nate was incredibly helpful! He answered all my questions and gave his honest opinion. Thanks Nate!

Isaiah was great I got my dream mattress

Isaiah provided great service and helped me purchase a mattress with ease. Very honest

Nathan did a great job guiding me into finding the perfect couch! He was helpful & worked to meet all my needs.

I recently worked with Isaiah at the South Blvd outlet and had a great experience! He was very knowledgeable and helpful during the process and allowed me to take my time making a decision without feeling rushed or haggled .Next time you go ask for Isaiah!!

My roommate and I went in today to shop for our new place and had a great experience! Christian is personable, knowledgeable on designs, and helped address my concerns with available space and budget. Shoutout to manager Amanda as well for helping when we needed some tech assist in the order! Ask for Christian at the door - Your furniture and bedding needs will be in great hands! 🙌

Jennifer . excelente atención. Habla español

Terri, was the first to come help my mom and myself. She was very helpful and attentive!

Lance was very friendly with us. He was able to answer all of our questions regarding price, colour, and dimensions of the couch. We could find the couch that was perfect for our apartment real quick and would definitely recommend for others looking for good quality furnitures.

I have been looking for months to find a Flynnter Queen sleigh bed. Retail stores predicted 6-8 weeks or more. Contacted Ashley Outlet and they had one in stock. Also had dresser as well. Christian (outlet rep) was courteous and assisted me with a successful transaction. I appreciate his time and effort to locate in less than an hour what I had been looking for several months.

Being from out of town I didn't know what to expect when walking into this location the lady who assisted me her name is Jennifer and she helped me tremendously! She was pleasant she answered my questions she took me around to look at all types of furniture and she did it all with a smile. I have already recommended Jennifer to my cousin that lives here in Charlotte and she's looking for a mattress and my sister who will also be moving to Charlotte from out of town in the next couple of months. Thank you Jennifer for making my first time at this location a pleasant one!

The Ashley furniture store on south blvd Charlotte was such a great experience. Nathan and other employees quickly checked in with me asking what I was looking for and then took the time to show me all the options they had in the store and also other options that I may be interested in. Nathan was great and really took the time to explain things and answer any questions straight away. I would definitely recommend to others to shop here for furniture since it was such a great experience and the quality of furniture in amazing!!!

Nathan was very helpful and friendly! Appreciate the kind service and answering all of our questions to help us buy our new couch! Thank you!!

Nuestra visita estuvo maravillosa ya encontramos lo buscábamos y la amabilidad de milagro que nos ayudó fue espectacular siendo amable y muy preparada con las informaciones que esperábamos saber de los muebles

Great experience with Lance! He did an amazing job walking us through the process and we purchased the Larce sectional.

Jennifer was very pleasant and helpful. She showed me the piece of furniture that I was looking for as soon as I described it to her. She explained all the details and made the sale easy! Thank you!

Jennifer , habla español

Jennifer, me encantó el servicio, habla español e inglés y te ayuda en todo!

Just purchase my midnight madness sectional, Christian was top notch thank you so much for your professionalism :)

Shout out to Millie! Thank you for your excellent customer service!

Nathan was a pleasure to work with. He was able to answer all of my questions regarding price, color, and dimensions of furniture. I was able to find the couch that was perfect for me in less than an hour of shopping. 5/5 would recommend for others looking for quality, affordable furniture options!

Great service and quality home furnishings at a reasonable price point. Ask for Lance…he’s the best associate with helpful information

Terrie was super helpful and knowledgeable.

Nathan was absolutely amazing. Helped in every step of the way. Answered all of our questions and was very knowledgeable on all the different types of furniture. All employees were super nice as well.

Nathan is great! Thanks for your help.

Christian helped us as we were looking for patio furniture and he was the best. They only had one option in store but he brought us his computer to review all options online. He was professional, friendly, and reviewed all of the details about potential options. I recommend visiting Christian if you are looking for furniture at the Ashley outlet.

Had a good experience purchasing a sofa. We were welcomed enthusiastically at the front door, but then given the space to shop and try out different furniture. Not much negotiating on price, but they did try to meet us more where we were. Terrie is a little shining light and was very personable to us.

Lance was super helpful in helping me find the perfect couch for me!

Awesome experience. Jennifer is the best!!! Great customer service. Great product.

Great experience with Jennifer today! Found a nice couch which fits our needs. She was welcoming and let us take our time.

Jennifer was amazing in helping us pick out new living room furniture. She was knowledgeable and very efficient. Made our purchase seamless from start to finish.

The store itself had some beautiful furniture and competitive pricing. The sales person Nathan was extremely knowledgeable and patient. His experience came through when we asked many questions. Will def go to Ashley’s Outlet in Charlotte again. Tisha Johnson, a happy customer

When I entered the store it was clean, and the sections marked clearly. I was not greeted or didn’t hear them. Terrie Covington came out from like the stock room and jumped in to assist. She was very informative, calm, I did not feel rushed into a purchase. Terri was personable and I couldn’t believe she had only been there 3 weeks. When I am ready to make a purchase I will be contacting Terrie. Oh and the furniture looked great and presented well. Thank you Connie Helms

Lane was great to work with. Made it easy, I will def will come bac!!!

Christian was a great help!

Terrie was incredibly helpful in the couch buying process. Showed me multiple options and made my decision easy!

Nathan is the BESTTTTTT!!! Ask for him

I had a wonderful experience at Ashley Outlet because the exceptional service from Terrie Covington. She was pleasant, and very knowledgeable about the products. She spent time with us to help with our furniture needs. I will shop there again. Thanks Terrie! A. Mitchell

Nathan was a phenomenal help! We had questions about pricing and he went out of his way to ensure that we had the best price not only for this location but also for the furniture we had just purchased at another Ashley location. He gave us so much information about the protection plans we purchased and upcoming delivery. I will definitely go back to check on new items coming in!!

Chris was super helpful with the experience. Very knowledgeable and kind

Had a fantastic buying experience with Nathan. Love our new couch and his service was exceptional. Highly recommend!

Thanks for the great service, Christian. I will be back.

We picked up a new dining set from this location and NATHAN (with the fresh hair cut!) seamlessly helped us and was super nice and professional.

Nathan was great!

Jennifer was alot of help in looking for a good sectional and dining table. Very nice and personable

Lance was awesome. Made it quick and easy. Highly recommend

Nathan is great!

Jennifer was a great help in our purchase ! Y habla español también

Jennifer was amazing with helping up purchase our dining table. Very friendly and informative and bilingual!!

England is fantastic! She asked all the right questions to help me find the perfect couch for my home, and she made the process very enjoyable and fun. You’re in good hands with her!

Ms. England provided Exceptional customer service from beginning to end! Highly recommend England as your salesperson!

Nathan was my sales person. He was courteous patient and exemplified excellent customer service. Thank you very much 😊

Very helpful, and not too bothersome!

Jennifer was super helpful!

Nathan was great and explained everything.

Excelente millie

Isaiah was amazing! He was so helpful and so friendly. The team was so great every single time we came into here.

Isaiah was a pleasure to deal with. He didn’t try to upsell us and got us in and out in under 30 mins with a new headboard. Awesome customer service from all of the members on the team as well. 10/10 experience!

Nathan at Ashley Outlet was the best. Answered all my questions and got me what I needed!

Nathan was extremely helpful. He helped us find the best option!

Nathan, Isaiah, and Lance were all great and provided excellent service. If they didn’t know an answer, they got back to me with the answer.

En nuestra visita de hoy nos atendió Millie, muy antenta, amigable y buena vendedora

Lance was very helpful & knowledgeable in helping us find a sleeper sofa. It took us less than 30 minutes. Would recommend buying from Ashley Outlet!

Lance was very helpful!

Nathan was awesome, he was very helpful and knowledgeable about the store and pointed me to exactly what I needed. One of the easiest furniture purchases I’ve ever made.

Great experience with the Ashley team. Jennifer answered all our questions on the phone and on-site. The store had many beautiful options for decorating your home.

Nathan was great and made the process super easy! He was very knowledgable!

Nathan was very kind and helpful!

My salesman Nathan was amazing and took time to go through different items until I found the one that was right for me. Thank you Nathan!!

Nathan at Ashley was awesome!! Could not recommend him enough. Got a couch and came back to get a bedroom suit from him. Not too pushy, but very helpful

Jennifer was a Great Sales Rep. explained everything.

Thanks to Isaiah I’ve found the couch of my dreams. He was so patient and attentive I couldn’t have asked for a better sales person. It’s almost like he knew me personally because he gave me exactly what I was looking for. Thanks again Isaiah. I will definitely be back.

I walked in and was greeted right away by Nate. I informed him of what I was looking for in a couch, and he directed me over to a few to try out. When I asked if other Ashley locations had other couches in their showrooms that met the dimensions I was looking for, he looked up which nearby locations had some available. After going to 2 other locations in the area and testing out their couches, I headed right back over the South Blvd. location to give Nate my business. I appreciated that he wasn't pushy, offered to look up other locations with couches available, and didn't try to talk me out of getting a sofa chaise like a salesman in another location did.

Cannot recommend Nathan enough! He went above and beyond to help my boyfriend with our new bedroom furniture set. We will definitely be returning to this store and working with Nathan in the future.

Isaiah was the best!! Assisted me with all my needs.

Jennifer excelente vendedora de Ashley Outlet!

(Translated by Google) Super happy with Jennifer's service, she is an excellent salesperson 🫶 (Original) Súper contenta con la atención de Jennifer es una excelente vendedora 🫶

It was a great experience, Peter the sales associate was helpful, professional and friendly. My dad and I felt taken care of and it was great that he had learned Spanish and was Bilingual which helped to communicate with my dad. Peter never felt pushy at all. He allowed us to look around and answered our questions and gave us options. Great experience. This is my 2nd furniture purchase with Ashley.

Nathan was a great help with buying my bedroom set

Wonderful experience.

Excelente servicio

Millie fue muy amable y atenta🤍

Lance was amazing today, great customer service, he was wasome!!

Nathan was a great help finding a sectional and mattress. Sectional and mattress were priced great.

Lance was amazing and answered all of our questions !!

Nathan was awesome! Friendly greeting. Helpful and swearing my questions. He took me directly to what I was looking for, told me available options, told me about shipping time and available protection plan. I’m so grateful. I bought a sofa And a mattress - in and out in less than half an hour!

Millie was great and very helpful. Thank you for finding us our perfect couch and rug!

Jennifer was a big help and assisted my mom with her purchase! She explained things in detail and provided her information to follow up with questions.

I had a fantastic experience working with Jennifer at Ashley Furniture. She was incredibly helpful, patient, and accommodating throughout the entire process. Jennifer made sure all of my questions were answered and went above and beyond to ensure I felt confident in my purchase. Her professionalism and warm personality made the experience enjoyable from start to finish. Highly recommend asking for Jennifer if you’re shopping here!

Five-Star Experience with Exceptional Service from Lance! I recently purchased furniture for my entire home from this store, and I couldn’t be happier with the experience. I walked in feeling completely overwhelmed and unsure of what to choose, armed only with a rough list. That’s when I met Lance — an absolute gem! Lance took the time to patiently guide me through all the options, explain every detail, and offer thoughtful recommendations that truly made a difference. His knowledge, professionalism, and kindness turned what could have been a stressful process into an enjoyable and memorable one. If you’re planning a visit to this store, do yourself a favor and ask for Lance. He’s fantastic and made all the difference in my shopping experience!

Great experience with Lory at Ahley Furniture today! Awesome associate and very helpful. Highly recommend him and the company.

This was mine & my boyfriend's first major purchase so we needed a lot of info and extra time. Nathan was so nice and helpful finding us info on a bunch of different sectionals. it was prob an entire month from start to finish because my bf and I kept going back and forth but when we finally decided, we called Nathan up & he took care of us. He explained the process and walked us thru everything and was so patient with us thru the whole process. We're so happy w our experience and we will def be coming back to see Nathan!!

Jennifer made the process so easy for me and she was able to answer all my questions. Highly recommend seeking Jennifer out if you visit the CLT, NC store!!

Jennifer helped me on 4/23/25, she wasn’t pushy like a lot of sales people. She was kind enough to not only help with the tape measure I brought to measure the sectional with, she also provided water & mints because I was coughing from getting over a cold. Thank you Jennifer for your kindness

Jennifer was great. She answered all our questions!

Awesome experience with Maurice and Lucas. Love the Ashley customer service !

They have great customer service, and we had a great shopping experience.

They were fantastic. They made our visit wonderful. They had a lot laugh and giggles and made it enjoyable to shop.

Amanda and Nathan were so unbelievably helpful! They worked with us to find a gorgeous sectional at a great price point. They were kind, patient, friendly, and personable. Thank you for a wonderful shopping experience!

Nathan was such a great help. I highly recommend.

Malik was very helpful and kind, he is an amazing seller!

Wonderful experience!! Customer experience was exceptional!! Malik and James treated me great! Will definitely come back

William was very helpful and accomodating.

Malik at the South Blvd location was very helpful and extremely knowledgeable about floor furniture down to structural comparisons of similar furniture offered by competitors…

Malik was extremely helpful and very friendly! He was a huge asset when picking out pieces for our new home. Highly recommend the Ashley Outlet store.

I went to Ashley Furniture Outlet to look for bedroom furniture. Malik at Ashley Furniture gave me a very warm welcome and met every need that I was searching for. Will definitely return for future furniture needs to work with Malik again! 10/10 recommend!

Alex from Ashley's Furniture on South Blvd was phenomenal. He was so professional and provided excellent customer service. I recommend you speak to him if need any furniture.

5 Stars I had a fantastic experience at Ashley Furniture on South Boulevard thanks to Alex! From the moment I walked in, Alex was welcoming, patient, and incredibly knowledgeable. He took the time to understand what I was looking for and helped me find the perfect pieces without ever being pushy. His professionalism and genuine care made the whole process smooth and enjoyable. If you’re shopping for furniture, I highly recommend asking for Alex—you won’t be disappointed

Peter was AWESOME! I went to another outlet in Charlotte and was hounded by the sales person, Peter let me look around and then was very helpful picking out furniture. I bought from this location because his customer service was great, I am in Sales and I appreciate how well he took care of me and he didn’t pressure me!

I bought a sofa from Malik. He is super helpful. I got a very decent discount from him. Maybe that is related to some manager promotion or something. I don’t quite understand actually. But that saved me from scheduling my tight budget.

Great store! Employess are super helpful! Ask for Millie or Williams!

Nathan was an excellent help. We was very satisfied with his customer service

Malik was awesome and helped us find a great sectional for our home. Made the process very simple!

Malik (AKA Magic), couldn’t have been more friendly & helpful. He provided me with product information which helped me decide on the beautiful pieces of furniture I purchased. Not to mention, the great prices he was able to offer!! Malik truly made my shopping an enjoyable experience. I highly recommend Malik to any potential Ashley outlet buyers. Thanks again.

Alex S. was great! Very patient with us changing our minds so much! Found us the best deal!

Nate did a great job showing us around

I initially posted a five star review because of my experience with the sales consultant Reggie, but I changed it to two because of the quality of the product. Still no concerns with the consultant but I am concerned I was sold a showroom recliner. There were no tags or directions provided for the product. I’ve called customer service, no call back. It’s also extremely uncomfortable. It’s disappointing how Ashley’s doesn’t allow exchanges or returns for online only products when there’s no similar items in store to compare it to. The consult tried to find a comparable recliner it it’s far from it. I purchased the recliner for my dad due to his recent surgery and it’s just been an awful experience. $1000 wasted. I’ve been a frequent customer for years and this is the first time Ashley’s has let me down.

Malik was very nice, greeted us immediately. We didn’t buy anything but would still recommend.

Our salesman, Nathan, was a huge help and very informative. We’d recommend him to anyone. Great customer service.

Great to work with. Peter helped me a lot. From the time I walked in the door he was willing to listen to what I wanted and left me to browse the showroom. After finding what I wanted, I went back a few days later and he remembered me and what I wanted. After going over all the options I bought the bedroom set and can’t wait to get it! Thanks Peter and Ashley Furniture!

Malik is wonderful, he is really nice and helpful.

Very impressed with Peter who assisted me with my purchase. Thank you for your patience, courtesy and informative buying process.

Nate and Alex were amazing! They helped us purchase our dream sectional! They will be getting multiple referrals!

We had the best experience working with Alex and Nate while shopping for our new sectional! 🙌 They were helpful, informative and truly listened to what we were looking for to help us find the perfect fit for our home! We will definitely be sending all our family and friends their way!

Lance did a great job helping me! He was so patient with me because I was so indecisive.

Malik was very nice and helpful

Malik was amazing! Got every question answered! Going to visit him again for our next home need! Thank you Malik!

Malik was great. He didn't pressure us at all and he gave us a great deal! We are excited for our new couch and side tables.

Peter is amazing to work with. We went back specifically to purchase with him. So helpful and not overbearing while shopping for furniture. That’s always appreciated.

Great customer service with a quick close on purchase

Had a great experience with Nathan. He was kind and easy to work with. Would 100% recommend this place to others.

Nathan was great!! Took his time, listened to our wants and needs and helped us find the perfect fit!

Lance was super helpful, and very enthusiastic. I enjoyed his fruity personality. 10 out of 10 would recommend 👌 PS. I'm excited to receive my sofa.

Malik was very helpful, offered us a lot of options, we would come back again.

Nice sales Millie. Enjoy our stay here.

Super knowledgeable & not pushy. He let us shop until we had questions. He had all of the answers! Thank you Nathan

Nate was super helpful and not pushy at all.

Malik was really helpful in helping me find what I was looking for. Great customer service!

Millie was very helpful and energetic about finding the right sectional for me within my budget as well as making sure that it worked with my pets and theme I was going for. Thank you so much!

Millie was great to work with!

Millie was so helpful and kind.

Malik greeted us as soon as we walked in, and was attentive as we browsed around. He made us aware of all offers without being pushy. Excellent shopping experience!

Alex S. Was super helpful and amazingly brilliant when it came to picking out a new couch . I am so excited for the new couch to come 🙃!!!!

Alex S. was great to work with! He was honest and upfront. I’ll be back!

Peter was the best in helping us find our couch and bedroom furniture. Definitely talk to him if you’re buying from Ashley!

Peter great sales experience 5 star

Alex was an excellent salesman. He gave us plenty of time to decide. He was eager to answer any questions we had.

Alex was extremely helpful and assisted me in finding my new living room furniture! He was very kind and answered all my questions

We were greeted upon arriving at Ashley’s by Malik. He was very courteous and willing to help. Malik did a wonderful job in serving us.

No Nathan was an excellent salesman I have nothing but good things to say about him

Nathan was patient, helpful & informative! Would absolutely recommend.

First, I would like to say this was by far the BEST furniture purchasing experience that I have received thus far. Peter at the S. Blvd location is truly a gem! My first impression of him was him helping me through the front door with a newborn in a stroller, and I knew instantly that he would be a man of honesty and great character. He was not a pushy salesman and allowed me to browse the option available and checked on me once throughout the entire process. Which allowed me to truly be able to focus and process my thoughts while looking to see what Ashley has to offer. Towards the end of my 1st visit he explained to be me the different options/services available to be should I have chosen to purchase a couch that day, although I did not his demeanor eased my mind that I felt that I did not want to shop anywhere else but with him. Upon my return I was greeted with his amazing smile and the same level of service, and I chose to purchase with them simply because out of all the furniture stores I went to, everything felt right with them. I was able to purchase a couch, get an amazing deal and set up a delivery date in less than 40 minutes ! By far the most absolute best experience I have ever had. Thank you Peter & thank you Ashley furniture! As I told Peter keep doing what you are doing greeting people with a smile and warm inviting attitude makes all the difference when someone is wanting to spend their hard earned money on such a big purchase. I can’t wait to get my couch (:

Nathan helped me quickly and efficiently! Easy in and out with exactly what I needed!

Millie was very helpful evening with the approaching closing time that we visited.

Millie did a nice job explaining the different bed styles to us. Because of her we’d come back here again!

Millie did a great job helping us today and her attention to detail was wonderful.

Millie was my salesperson and she was great! I wasn’t sure what design style I was going for but Millie was very patient and informative with us and helped us furnish our new home!

Malik was awesome! Such a great and sweet person, took his time and was very welcoming!

Mili D, gracias x su atencion fue muy amiable, no compre, pero regresaré pronto,exelente!

Millie is a great Sale person and I will recoment her to my family and friends. Thank you Millie

Malik assisted us with finding the perfect pieces for our home. He answered all of our questions, making the process quick and easy.

Malik was a great help in finding the perfect pieces for my home. Will definitely be coming back for more

I had a great experience working with Lance to purchase living room, mattress and bedroom items! Everything was seamless and Lance was super cordial and knowledgeable! Thank you guys!

I had a wonderful experience as a first time shopper at Ashley, and this young associate, Malik, helped me to get exactly what I wanted within my budget 10/10 customer service I’ve never had better sleep!!!

Malik was a great employee he help with anything that i needed and he was very professional

Nathan was awesome! So excited for our new outdoor set

Nathan was welcoming and help assisted with our needs while shopping. Thanks Nathan and much appreciated!

Malik did a great job! He was very helpful

Great service and really nice people. Millie is the best she knew everything about the furniture and made the process smooth and easy

Millie was the best! She helped us pick out the perfect bed frame & couch at a great price. Shopping was a pleasure. We're new to the area so she gave us great location restaurant recommendations!

Peter helped out with just the over all process from buying to when they delivered and assembled. Will be going back for more furniture.

Millie was great with the service. She was very helpful with information about different sofas straight to the point which I personally liked because I already knew what I wanted just needed guidance and did a wonderful job. Liked the atmosphere too.

Malik was responsive and Courteous. He did not pressure us rather he listened intently, understood our needs and directed my wife and i to the upholstery most suited to us. Should you shop Ashely, ask for Malik and he’ll take good care to see that you are well served. Excellent employee and a credit to Ashely furniture.

Nathan was awesome very informative and professional thanks man !

Found the most comfortable recliner for good price.

Alex was amazing. I gave him a Budget and he made it happen. Very pleased with my purchase. Love how he gave me options.

Muy amable la señora que me atendió muchas gracias

Thanks to Lance for the phenomenal customer service!! Very knowledgeable and amicable! Thanks for making my experience so smooth and amazing!

Alex was great!! I would recommend working with him. Clear, concise and incredibly knowledgeable. Was in and out with a sectional and ottoman in under an hour. Thanks, Alex!

Millie took great care of us!

Millie provided great service! Would highly recommend!

We'd tried several stores before landing at Ashley Furniture Outlet where we found everything we were looking for and at a great price. Alex S. was absolutely wonderful with answering all of our (many) questions and pricing out different options for us to meet our needs. Looking forward to our new furniture!

Millie is a very good salesperson, I liked her guidance in helping us choose the furniture we needed.

Lance was great to work with. He took the time to find out what I needed and made sure to work within my budget.

Lance welcomed and assisted me in my search for a dresser. He was conversational and helpful in finding exactly what I was looking for. I wasn't expecting the level of service I received that day, and from my warehouse experience picking up the dresser later in the week, I can tell Ashley is prioritizing and values top customer service. Thanks!

Malik was great!

Malik was amazing and very knowledgeable!

Nate was extremely helpful!! And very nice, explained everything to us and did not leave anything out! Definitely go to him for buying items!

Great furniture! Great prices! Great customer service! We were helped by Nathan and he was super knowledgeable and friendly! 5 star review very well deserved!!

Incredible service …..! Malik is wonderful reading my needs and working with my budget ❤️❤️

Malik was awesome from the moment we stepped into the door. Made it the greatest place on earth in comparison to other competitors. Highly recommend you buy any home goods through him!

Alex was very helpful, but also gave us plenty of space to see the store

Lance was great I found some really good deals

Alex S is amazing. Helped us with what we needed.

Alex S is the best. Got us everything we needed!

Nate was wonderful in assisting me. He was fast and knowledgeable and very helpful.

Nathan at Ashley outlet was great with his customer sevice

Malik is very kind, even when I was just looking around he was very informative and did not rush to buy anything right away! The prices are great here I highly recommend giving this store a visit!

Muy buena la atención de Jennifer, complacido con su servicio.

Millie was very knowledgeable and attentive towards what my dad and I were looking for in store. She provided great suggestions and options for us in terms of furniture and financing. Millie provided genuine customer service and we were able to connect with her within minutes and we left happy with our desired couch.

Millie was really nice

Jennifer agradecida con su atención, muy amable y explica todo a la perfección, de volver al lugar sin duda quisiera que ella me atendiera.

Estoy agradecida con Jennifer por su atención,muy amable,nos explico todo muy bien estoy muy agradecida

Jennifer was delightful to work with. Extremely helpful & knowledgeable. Next time you visit the store, ask for Jennifer. Hands down the best salesperson.

Wonderful place

Malik was so helpful. He was very kind and made the entire process simple and easy. Everything was explained throughly. We will be back <3

Malik was great!

Lance was so helpful and kind thank you so much

Lance was so sweet and helpful thank you again

Lance was so helpful and sweet

Peter was super helpful and great!

Peter was great!

Wonderful experience! We were walked through the process of how the outlet works and were able to browse without having a sales person breath down our throats. All questions were answered for us and we left with a cough in under an hour! We’re so excited for it to arrive (:

Millie was great very friendly and helpful

Everyone was SO nice and helpful! Nathan made sure we got everything we needed. 10/10 would recommend

Alex S was absolutely amazing ! Helped me find the perfect kitchen table !

Millie excelente atención ! She is the Best!

Millie, extraordinaria atención y servicio, muy buen asesoramiento, búsquenla habla español y inglés, excelente persona!

This location has some great deals in person when compared to online. We worked with Nathan to get a very nice couch at a great price! Really appreciate how helpful he was without being pushy.

Alex was amazing the entire time during our visit. He took his time and made sure we were taken care of. 10/10 Experience.

Alex was great! He helped us find our dream mattress and bedroom furniture! 10/10 experience

Exceptional customer service is truly appreciated. A friendly greeting can make all the difference in a shopping experience. Knowing assistance is available creates a comfortable atmosphere. Such attentiveness encourages customers to browse and explore. It's a pleasure to encounter such helpful individuals. Both Peter and Nathan outstanding.

I had an amazing experience shopping for a mattress at Ashley, thanks to Peter! He was incredibly patient, taking the time to understand my needs without any pressure. His mattress presentation was top-notch—he explained the features and benefits in a way that made it easy to compare options. What truly blew me away was his knowledge! He knew the details of every mattress inside and out, from materials to sleep benefits, and even how they cater to different sleep positions. If you're looking for someone who is patient, knowledgeable, and genuinely cares about helping you find the best fit, Peter is the one to ask for!

Millie’s costumer service was exceptional, I absolutely recommend this location.

Alex S was a huge help when I was purchasing my couch and ottoman! I was taking a long time deciding between a few and he was patient and not pushy, which was wonderful! He was also very knowledgeable about each product. Would definitely return.

Nathan was very helpful and friendly. Wasn’t pushy at all. And informed us thoroughly about the mattress we bought. Thanks nathan

Lance did a great job with getting me my sleeper and a ottoman :)

Alex was super helpful and great to work with when selling us our couch

Great experience from Malik

I went to the store today with my daughter who needed some furniture and Lance was just awesome. He explained everything was pretty patient with her to the point that we had to make the purchase.

Lance is amazing! Very helpful. Walked me through the entire process.

Very pleasant experience today Malik was very helpful.

He was very helpful and nice very good service l!

Malik was so patient and attentive to all my questions and going back and forth about which couch I wanted to buy. I was in the store for about 2 hours and he was able to answer all my questions and concerns. Smooth transaction when I finally decided on my new couch!!

Great store with exceptional service. Malik was a phenomenal salesman

Excelente atención, Jenifer fue nuestra vendedora, muy profesional, y excelente asesoría.

Alex provided a great experience.

Malik was awesome. Thank you for all your assistance!!!

We found what we were looking for, Alex who works there was very helpful.

Malik was my sales representative and I was his very first sale! He was knowledgable of the products and answered all my questions. I walked away a very happy customer with my purchase!

Nathan was a great and easy to work with!

Great store great prices

Peter was fantastic! Zero pressure, and very informative. If you’re furniture shopping, come to the Ashley Outlets and ask for Pete. Just moved here and now have a beautiful new sectional being delivered

Lance is outstanding. Makes the experience worthwhile will be back

Malik was very knowledgeable and friendly! Brought great energy to our shopping experience. We'll be back!

Great selection of affordable couch and seating options. I got a couch and chair and it is the most comfortable seating I’ve ever had.

Excellent place to buy furniture and kind customer service, Malik is very friendly, helpful and very kind, if you wanna get a good attention, go for this guy (:

Malik was a huge help and allowed us to browse while also being readily available to answer any questions and help assist. He was both extremely friendly and knowledgeable without putting too much pressure on us, which really allowed us to make the right buying decision on our own time.

Millie was a great help and very patient. She has a great eye for design!

Nate S. at this location was very helpful! He greeted us upon entry with excellent customer service and was able to answer all of my questions, 10/10!

Jennifer, muy buena atención y habla en español y eso nos ayudó mucho

Malik met us at the door ready to help find what we were looking for. He wasnt pushy and he answer all my questions.

Malik was very helpfully and even if he wasn't sure he made sure he got the correct answer. We will be back when we are ready to buy. Thank Malik!😄

Malik was excellent!

Malik was very helpful and has great customer service.

Very nice people to work with out there Ashley furniture store the representative Jennifer was really nice she walked me through a whole lot

The associates had kind of an attitude and it was kind of an uncomfortable vibe. I was told I couldn’t remove the protection plan (which was weird), told the price would not be matched at all if I didn’t buy same day, and the sales associate was way too pushy. I understand you are working on a commission but you need to find ways to cater to the customer also. Also strange that she kept leaving and coming back leaving me to wait for like 15 minutes each time. Just a weird experience overall and I probably won’t return.

Lance was great

Peter did a great job, we are definitely coming back to see him. If you are looking for some additions to your new home or upgrading some pieces this guy will take care of you, no pressure, very patient and easy to work with. Ask for Peter

Peter was awesome and very helpful, much appreciated and it was a great experience

Peter was amazing! Very professional and patient. We will definitely be back to buy more! Ask for Peter when you go!

Lance is a great guy with a lot of patience.

Millie is great and helped me find a recliner!!!

Malik and William have great customer service! They were a great help to our family. I didn’t feel any pressure to make a purchase but more of what we needed. They answered all of our many questions. Ask for Malik and William you won’t be disappointed. Oh! William is by far the funniest salesman you’d ever meet. Ashley will always have our business.

Millie met me at the door with a big smile and warm welcome to my happy place! She found out what I was looking for and walked me around the store, showing me what was available. She exuded warmth, tenacity, and a positive energy that made me want to do business with her and Ashley Outlet!

Malik and William were of great help. Did not experience the overbearing, pushy salesman feeling. Really worked to help us find what we needed within our budget.

We had a great experience with Malik! He was very personable and helpful. Be sure to shop with him!

Alex had very informative with the ways in how to purchase the ottoman. He’s helped me find the product that I’ve been looking for.

I had a great experience with Nathan at the Ashley Store Outlet in Tyvola Mall. He was extremely helpful and gave us a great deal!!!

Walked in. And we actually went to the wrong store. However we were treated splendidly and I wanted to give an extra shoutout to our salesperson Alex for being so patient and really breaking down what we were getting. Please ask for him when you get in there.

Absolutely loved this store, Nathan helped us getting our furniture and was straight to the point, 100% will come back to get more from yall !

Millie was super nice very good at customer service recommend going to her you will have her full attention

Lance was amazing ! He was very helpful , kind and was very informative and made sure we purchased exactly what we wanted. Will come back

Lance, was very helpful ,caring, Kind, and one of the best sales representatives I’ve ever come across. God bless him!!!

Nathan was great help and love our new recliner.

I recently bought a couch here, and Peter was incredibly helpful and knowledgeable!

Millie was exceptional. Very friendly and kind.

It was the best experience I have ever had in a furniture store. My intention was to go inside Ashley store look and then go to other stores and look around as well for a deals. But I came back to that store. Good thing I did. They gave me the best customer service ever. Especially Millie the sales representative she was very knowledgeable.

Fantastic experience thanks to Lance! He was helpful, thorough, and made everything so easy.

Peter is the man! Helped us out getting 3 new couches. Thanks everybody at Ashley

Peter was amazing!!

Spent a day bouncing around trying to find a bedframe. Showed up to this location was greeted very friendly by Nathan. Told him what I needed, he got me taken car off in under 20 minutes, answered every question I had. Great customer service, friendly personality.

Peter was INCREDIBLE! Super fast, kind, knowledgeable, he explained everything really coherently so even I, a literal first time furniture buyer could understand. Natte is also a key member of the team, as is Amanda, the GM. 5 stars all the way around.

Jenny was the best!! We love our new couch.

We recently bought a couch and jenny was fantastic is assisting with the process. She made the shopping and purchasing experience very enjoyable and answered every question we had. Thanks Jenny!

Jennifer wonderful and patient sales person

Muy. Buena atención y salí feliz con mi compra

Lance was amazing, he helped ease my furniture shopping madness! He was extremely helpful, understanding, easy to talk to and reliable! I will only go back to Lance for my future furniture needs!!!

Milky was very helpful ! Excited about my new furniture.

Amazing team & location! Millie is the best! Thank you for all your help! When you go ask for Millie!!!

Millie is the best! We just moved to Charlotte and her expertise helped us pick all the furniture for our new house!! Thank you Millie & Ashley Furniture staff for all your help. They really go above and beyond!

Nathan was a boss from start to finish. He took the time to show me multiple different pieces while dealing with my incessant indecisiveness. He’s the top G. Go see him.

Peter was great!

I recently purchased a house full of furniture from Ashley Furniture, and I couldn't be happier with my experience! Peter was absolutely phenomenal throughout the entire process. From the moment I walked into the store, he made me feel welcome and took the time to understand exactly what I was looking for. His knowledge of the products, attention to detail, and friendly approach made choosing furniture for my home an enjoyable and stress-free experience. Peter went above and beyond to ensure I got the best deals and made thoughtful recommendations that perfectly matched my style and budget. The entire process, from selection to delivery, was seamless, and I couldn't be more satisfied with the quality of the furniture. If you're looking for top-notch service and expert guidance, I highly recommend asking for Peter at Ashley Furniture. He truly cares about his customers and takes pride in delivering exceptional service. Thank you, Peter, for making my home look amazing!

Great Service Nathan!

Nathan was helpful and easy to work with!

William was amazing. He made the process quick and painless and enjoyable

Good experience! Very easy to deal with it.

Nathan was great! Genuine and very helpful.

Good customer service Lance

Nathan was a fantastic help! He helped us find the perfect living room set and made the process of delivery and assembly a breeze!

Nathan was so helpful! He didn’t pressure us to buy anything, but was around to answer questions. It was a very easy and quick process.

Peter was excellent. Great customer service.

Peter was very helpful from the start. wasn't pushy or aggressive. Very sweet young man

Jennifer was wonderful! We appreciated the help, patience, and hard work she dedicated to making our new place a home

Amazing deal! Helped plenty!

Can’t recommend them enough! Great experience getting a dresser and table. Cant beat the prices! Ask for Nate, he’s the best!

Lance greeted me at the door and was very attentive to my needs. He honestly answered all of my questions and made sure I received the appropriate discounts. He was very professional and friendly.

Lance is a true gamer!

I had a great experience while browsing. I wasnt bombarded with a sales pitch. I was welcomed into the store and allowed to browse at peace. Nathan was phenomenal and explained everything and helped with any questions I had. My furniture arrived promptly as scheduled and was assembled quickly.

Millie recomenda muy amable Good costumer service

Lance helped us get the perfect couch for a great deal!

Lance was an excellent representative of the store. Hard working friendly and knowledgeable

Millie was very helpful! Great staff!

Lance C. was fantastic!! He was extremely professional, helpful and went above and beyond to help with my purchase today. If only all store associates were as helpful and thorough as he is. He explained everything, answered all of our questions and made sure we got the best deal and service we could.

Jennifer was great to work with. Very knowledgeable and answered all our questions. Would definitely work with her in the future.

Great buying experience. Peter our salesman was super nice and knowledgeable. As was the manager. Will definitely be back !

This worse experience ever!!!!!!! DONT BUY! It’s has taken 3 months and counting to receive a twin bedroom suite I paid cash for! The delivery team came out 3 times without the proper parts. No one has called or reach out. The sales associate name was Alex and clearly he just wanted to make a sale. They do bad business there YOU have been warned!

Absolutely wonderful experience. The customer service Nathan provided was excellent. He was knowledgeable, kind and efficient. He let me browse in peace and was not aggressive. Thanks Nathan! Looking forward to our delivery!

Peter at the Ashley Outlet on South Blvd. (Charlotte) was awesome! Will definitely recommend him to all our friends & family.

Peter and Lance gave us excellent service

Jennifer es muy amable en brindar un excelente servicio. Recomendado 100%. Calidad. Servicio. 🤩

Excellent service, we managed to make the purchase with Jennifer's help; y lo mejor es que habla español 😉

Jennifer and Lance. I really loved their kindness and speed of attendance the service was great. 10 out of 10 would come again.

Lance was very helpful!

Nathan was great. He found the perfect couch for my apartment within my budget. With some restrictions on size of the living room, he drew out diagrams and perfectly answered all questions. Highly recommend visiting Nathan!

Lance was an absolute joy to work with! He listened to my budget, and helped me find the perfect sized sectional for the perfect price. I could not have asked for a better experience. The transaction was absolutely seamless, I will update after delivery.

So much inventory to choose from! Ian was very helpful and patient with me. They delivered the couch easily and I am loving it!

Nate helped us picked out some lovely pieces of furniture and happily shared his knowledge with us to help us furnish our bedroom! Definitely recommend!

Ian was very helpful aiding us in picking out furniture.

Jennifer is wonderful. I definitely recommend her if you go to Ashley Furniture

Jennifer was very pleasant and patient to work with. Her knowledge and customer service skills are impeccable. If you need new furniture go to Ashley and ask for Jennifer, you won't be disappointed

Millie was amazing and so accurate on making sure every detail was met.

I came here for a hassle-free shopping experience, and I was totally blown away! Millie was a lifesaver, figuring out what I needed in no time, even though I was totally stumped. I’ll definitely be back!

Lance was a great salesperson ! Answered all of our questions…He helped us find the perfect recliner! 🤩🤩

Great expierence at the store. Peter and the guys were great to deal with.

William and Millie were great. Customer Service through my entire experience was excellent.

Our experience was very pleasant, the guy who helped us, Lance, was always very attentive and gave us many options. Excent service!

Lance is very attentive and helped us choose the perfect furniture for our home!

Excelente servicio, te hacen sentir en casa y se acomodan a lo que necesitas. Lo mejor es que también te atienden 100% en español. Petter y Jennifer gracias por su atención.

Lance C was very professional and helpful. We needed a chair for a heavier woman that would help her stand up. He suggested a reclining lift chair. Witch i had no idea existed so I appreciated that. Also he was pleasant to talk too.

Lance was very nice and he helped out alot even when we couldn't find what we was looking for he went above and beyond and he sold us on a new addition in our future home

William and Melissa were a pleasure to do business with and helped us find our dream couch!

Amanda provided excellent customer service! She assisted me in finding additional items to place within my new home. I’m excited to have them delivered!! This is a great store if you are in need of home furniture in the Charlotte, area.

Millie is just the kindest and patient sales rep. Definitely recommend this specific store in Charlotte for all your needsw

Not the best

Great shopping experience. Peter is THE MAN!!! Greeting me the moment I walked in the door. He knew his stuff and didn’t try to over sell me anything. Answered every question I had and helped me find exactly what I was looking for. Prices are fair and they have nice furniture here. Will be my go to place from now on.

We went in looking for fury for our new home and Peter immediately greeted us and was extremely helpful throughout the process. We went to other places but working with Peter was such a pleasure, we made sure to come back & get our furniture here. We will definitely be back!

Millie was awesome! She helped me get the couch of my dreams at a good price!

William is awesome!

Jennifer was the best! Very professional and knowledgeable. Very patient and I would recommend this store to anyone!

We bought some barstools at Ashley's. Millie was quite helpful.

Went there with my husband. Lance was awesome, help me get the things that I wanted at a good price. Will be back 👏

Alex was very welcoming and helpful! Found a great sectional and can't wait for it to be delivered!

Nathan set us up with a mattress and bedroom set and was so awesome and cordial!

Nathan was great to work with! We needed a new bedroom set and mattress. He made the experience smooth m, fast, and easy to complete

Millie was very helpful in finding the right setup!

Millie was great and help me select a great couch

From the start, Jennifer was very attentive and helpful in directing us to the couch that fit our needs. We ended up getting a sectional sleeper, and Jennifer helped us order the right color, configuration, and add ons. We are excited to get our couch and thankful for the great service!

Doug and Tina went above and beyond! Would recommend shopping here for sectionals

Nathan is the "Boss" of customer service. He showed us all the options for the furniture we were purchasing. He also showed us price options.

Nathan was extremely helpful

Nate was great

We came into Ashley furniture outlet today and received excellent service from Millie. She was informative, personable and answered all our questions. Millie provided several options for us to finance or directly purchase or have our furniture delivered. She.is definitely an asset to Ashley furniture. We will be purchasing our home furniture from Millie. Thank you Millie!

Excellent service Question for Lance C the best

Purchased a brand new awesome bed today all thanks to the excellent work from Alex! It was greatly appreciated all the knowledge he gave us to give us the best product for our home and to make our living situation a million times more comfortable. Thank you again Alex and we will be back soon to purchase more stuff for our home! Happy Holidays!

Nathan was awesome!

The worst purchasing experience, disappointing product quality and service, please sign carefully! Even if there are product quality problems, you cannot return the product!

Alex was fantastic!! Great salesman, very attentive, answered all questions and friendly!!! I’d definitely recommend asking for him if you’re needing any furniture!!

Nathan was amazing! Helped us find the perfect couch

Millie was exceptionally helpful and made the process of buying our new couch seamless and stress free. Would recommend Millie and Ashley Outlet to anyone!

Ian picked out the perfect couch for me after I explained what I was looking for. He was super friendly and led me through a painless purchase process. I love my new sofa!

Millie have an excellent seller and she help me so good

Good selection! Great servixe!

We recently bought a house and had been searching *everywhere* for the perfect couches—nothing felt quite right until we came here! Jennifer, our sales associate, was the cherry on top of an already great experience. She greeted us warmly, gave us plenty of space to browse, and when we asked for help, she was incredibly attentive and helpful throughout the process. She even suggested vacuum options after we mentioned concerns about dog fur! The furniture selection here is excellent, and we saw so many pieces we’ll likely be back for soon. Highly recommend this store!

Peter was a pleasure to work with my daughter had previously worked with Peter and I was in town for the holidays and was not planning on purchasing furniture. But here we are! He went above and beyond to support me and make sure that I made the right choice for myself by showing my different options. He was very knowledgeable on quality and took the time to address all my concerns. He was not pushy and allowed me the time and space to make an informed decision. So I ended up buying a living room set. I would recommend anyone who is looking for furniture to contact Peter. Thank Peter for a great experience.

My salesman was Lance and he provided superior customer service. The Black Friday deals were the best and he honored an online promotion. Five stars to Lance! He even helped me load up items in my truck.

Goodevening, I was able to successfully get approved for a new king bed with the help of Nathan, he was very nice and patient with us. Would much recommend this store, ask for Nathan.

The manager Nathan was amazing. The best customer service I’ve had in over months, helped me find the perfect furniture for my new home fast and easy! I will be returning! Thanks so much!

Great experience with Lance helping me through the entire process. Purchased 2 seats for my living room and got all the help, information and step-through of the whole process.

Peter was super helpful in finding a couch. I was there taking a couple pictures for a few options and my phone died. Gave him my number and he texted a couple pictures for me & responded with info in and out of store hours. Very helpful, excited about the new piece of furniture.

William & Lance were very helpful us talking to us about our mattress purchase!

Lance and William were awesome! I loved learning from them about mattresses!

Millie talked me into buying an adjustable bed , super friendly and very knowledgable .thank you.

Peter was amazing! Helped us with a couch and bedroom set!

Ian hooked us up with a great sectional! Very kind and he knew his stuff! Thanks again!

Ian helped us buy a great couch! The service was thorough and he helped answer our questions.

Millie was great. Worked with me and I left with exactly what I wanted and comfortable with the price.

Alex S. Was an amazing person to deal with I did not feel pressure and he gave us the best value for our purchase; he was super professional and knowledgeable in all aspects. Thank you Alex I will come back and purchase furniture from you again!!!!

Alex was great and so professional, very happy with our purchase!

Alex s was amazing and really helpful. Took the time to really make sure I was happy with my purchase. Thank you Alex

Alex was a great help today! He helped me find the perfect couch and I walked out a happy chat!

Millie was extremely helpful and worked with us to secure a great deal.

Millie!! Buena atencion al cliente.

Jennifer, Recibimos un excelente servio el día de hoy, muy amable y servicial.

Jennifer, Muy buen servicio recibí hoy. Muchas bendiciones.

We bought our new couch today all with the help of Millie! She was absolutely amazing!

Lance was great, positive experience great energy

Jennifer fue muy amable, nos ofrecio los mejores descuentos! Cuando vengan pregunten por ella

Millie exelente vendedora muy buena información

I had the most amazing experience with Nathan when trying to order a mattress. I had previously ordered one from another location and didn’t receive it for 41 days!! Nevertheless, Nathan handle me with care, consideration and patience. I left excited and assured knowing good sleep awaits!! Thanks Nathan and Ashley.

Lance and Amanda are great

Best customer service

Found the perfect soft for my master bedroom suite. Got a great deal and Melissa was AWESOME! Will be back to purchase more items very soon. Ken Columbia SC

Millie was great! Very patient, knowledgeable and kind. Great buying experience.

Molly was very helpful as was William.

Alex provided great costumer service

Alex was great to work with!!!

Alex was very helpful!

Great service and help from Millie. Store is good and a lot of great options.

My son and I came in today for a reclining sofa. Nathan Simonic greeted us at the door and assisted us with our purchase. He showed us all available options and we decided on a power reclining sofa with an adjustable headrest. We are very pleased and can't wait for our delivery.

Millie excelente vendedora y simpatica

Jennifer me atendio excelente, siempre dispuesta a ayudar

Alex & Nate helped me get a great deal on my dream couch! Great customer service and professionalism. Would highly recommend checking out this location!

Peter was amazing !! He made the process of shopping for a living room set go by smoothly. If you’re looking for a store to shop furniture, this is the place to go and be sure to ask for Peter.

Had excellent experience at store. Jennifer was a great help there.

Nate is a super relaxed, very knowledgeable salesman. Walked in he let us walk around without the “shadow” looming over us. Checked in a while later with us. It’s like he knew we were ready with questions. Answered them, got us a quote, and the rest is history. Can’t wait for our new sectional!

Lance was amazing! Helped my mom and I pick out a bedroom set and couch in record time.

Worked with Nate, whom had fantastic customer service!

This place is incredible. We went to Rooms To Go before this and they were not helpful ! Melissa greeted us with open arms and she was so FRIENDLY! She took the time to help us and we told stories and jokes while she searched for the right piece of furniture for us ! I WILL BE COMING BACK HERE !!!!

Millie is an incredible seller, she's been helpful. We bought our couch and received great offerings. Ask for Millie if you go!

Great and easy experience with Lance. Knowledgeable on the products.

Lance was so friendly from the moment we walked in the door. He is very knowledgeable about all of the furniture and answered all of our questions with ease. Making a big purchase can be stressful but he made the entire process a lot easier. Would definitely recommend asking for Lance when you shop here!

Lance was great! Come see him for furniture needs.

Nathan was fantastic to work with. We felt a bit overwhelmed with filling a new house full of furniture. Nathan literally walked us through the different areas of furniture (rooms) and talked us through what we needed. Happy with the pieces we picked out!

I paid for my furniture in November 2024. I was informed that the furniture will be delivered on December 18th. The driver arrived on January 14th. He drove off without knocking on the door. I don’t have any furniture. I requested a refund. It was poor customer service. No one should wait that long to get the products. I’m done with Ashley Furniture.

Jennifer was very helpful. We left with everything we came in for. We got a mattress, box spring, bed frame, pillows, and a dresser. Thank you Jennifer!

Nathan was a great help from the moment we enter the store to choose what we needed all the way to check out and leave the store. He was able to find exactly what we were looking for, Thank you Nathan we will definitely be back again for our furniture needs in the future.

Let me just say- this is the type of place you want to give your business to. They are informative, not pushy, & nice. The customer service was top notch. If you’re in the need of new furniture or accessories go in & ask for Peter. You will not be disappointed.

Ian made this experience easy and was very informative. I appreciated his help

Nathan and Melissa were AMAZING! They helped me so much, were so friendly and kind, and Nathan helped me with numerous quotes to help me decide what options best fit my budget and the layout of my house.

Nice people

Lance was very helpful assisting us on buying a new couch.

Nate was great help!!

Nathan was very helpful and pleasant to us when choosing a sleeper sofa for my elderly mom!

Fue una muy buena atención por parte de mille, es una persona muy atenta, recomendada la tienda de Ashley outlet.

Ashley Outlet was such a wonderful and seamless experience! A special shout out to Peter, who helped me with my purchase! He was FABULOUS!

Had great experience purchasing another Ashley furniture piece. The sofa recliner was exactly what we were looking for and Nathan was great.

Millie is great!

I had the pleasure of working with/meeting Melissa Bishop, she was very helpful and kind and knew exactly what my family and i were looking for. Great furniture and plenty of different options to choose from!!

Melissa was awesome! really cool lady and funny as hell :) very patient with us and our decisions!

Peter has been so knowledgeable and has helped us every step of the way making our new house a home! He’s friendly, hardworking and made sure we knew all avenues to save as much as we could. He understands home buying is expensive and stressful, but makes this part of the experience that much better.

Millie was really good with us

Thanks for the suppirt Milli

Hi future shoppers of Ashley Furniture Outlet store! Listen, I have recently had two shopping experiences with their salesman Nathan. When you get there, FIND HIM!!!!!! He is so knowledgeable about the product and deals within the store. He gives world class customer service, and is very professional in his delivery. I'll look for him everytime from now on. Once you find a gem in this world, cherish it. They're hard to find. Thanks Nathan!

Nathan was awesome!!

Millie and management was super helpful in helping us find the perfect couch for our new home and even worked with us to get a price that was doable for us I definitely recommend

Melissa bishop is awesome!

Jennifer was fantastic! We showed up looking for a sofa with unique measurements and were helped patiently. We had some questions about functionality and she immediately took off her jacket and started examining everything beneath the furniture. Ashley's doesn't miss for my family, and this is now our first stop for future furnishings.

Excellent quality for an excellent price. Jenny helped tremendously.

MILLIE WAS MY SALE PERSON . I really recomend her because she is very good sale person. She is great!

Jennifer helped us find the perfect couch. We came in she greeted us. We shared with her what type of couch we were looking for, she pointed us to a location and there we found the perfect one! She helped us test out the outlets on the couch and made sure everything was in working order. Thank you so much!!

Nathan was super helpful in buying our couch!

Millie had exceptional customer service South Blvd CLT

Alex was an amazing salesman. I didn’t feel rushed or pushed to purchase anything. I didn’t go in there with the intention to buy a couch but when i found the one, Alex made it super quick and easy to purchase! Definitely recommend this store.

Alex was great!

Nathan was very helpful and upfront. He made sure i left satisfied.

Jennifer was the epitome of a grade A salesperson. Guiding me with expertise every step of the way. Do yourself a favor and ask for Jennifer!!!

Ian was very pleasant to work with. He was attentive from the moment we walked in and was friendly our entire visit. He helped us navigate throughout the store based off what we were looking for and was knowledgeable about every product.

Peter was so helpful today finding our perfect couch. We recommend working with Peter if you ever decide to shop here.

Peter was a huge help, explained everything. We are very happy with his customer service !

Nate was a pleasure to work with on our purchase!

Ask for Jennifer!!! she was so sweet and caring.

Jennifer helped us with everything we needed, she was awesome!! totally recommend working with Jennifer!!

Pete was amazing! Helped us decipher the best fit and our options- very friendly and patient! We will be back!

Alex was so helpful with our recent purchase. No pressure at all and answered all our questions in detail. Always use Ashley outlet instead of main store to save more money!

Great store with beautiful furniture and great discounts! Nathan was our sales man we recommend him! He made our sales process smooth and easy and gave us really good discounts. He help us out overall on everything starting from price breakdown to finalization.

Great customer service from Nathan. He listened to our needs, he was very patient with us .Would recommend this store for sure !!!! Good prices !!!

Just picked up a new mattress with Ian’s help. He was friendly, helpful, and got us through the process of picking and purchasing the mattress painlessly. Highly recommend him and Ashley HomeStore.

Ian was so helpful and made my experience so quick and easy!

Nate from Ashley was phenomenal. Quick service expedited everything I bought a couch in under 30 minutes. Ask for him if you walk in!

Great service Nathan was knowledgeable and worked with me. A+++++++

Millie was so helpful. We would recommend her to family and friends,

Great experience with Melissa Bishop!

Nathan was exceptional and was very knowledgeable of the inventory. He made choosing a new couch for a new apartment a breeze.

Nat was polite and helpful from the time I walked into store til the end.

Ian was amazing. We walked in and he was the first to welcome us. Very knowledgeable and help us save big on our furniture. Highly recommend this place and enjoy working with Ian.

Ian helped us find a great couch at a great price immediately. He was helpful, informative, and the entire process was easy and smooth!

Ian was a huge help! We were in and out with our couch in 30 minutes!

Purchased two mattresses today from sales rep Peter!! Very satisfied with his customer service and assistance! Thank you Ashley’s we will be back soon!!

Lance was a great salesman when I came to purchase my first couch I highly recommend asking for Lance if you visit this location.

Easy and fast

Nathan was super nice! Definitely not the overwhelming sales person! He was nice, professional and was not interested in just making a sale.

Jennifer, has been a great help find everything that best furniture.

Millie was absolutely wondering helping us find the perfect couch! She made the process very easy and fast!

Jennifer good service

Nathan has been a blessing to me he has been a super hero today I love this store I got a beautiful beautiful

Today we purchased a reclining loveseat from the Ashley Furniture Outlet and had an excellent experience! The whole process was smooth and pleasant from start to finish. We appreciated being able to browse at our own pace without feeling pressured, which made the shopping experience so much more relaxed. When we did need assistance, Nathan, the staff member who helped us, was wonderful—attentive, knowledgeable, and genuinely pleasant to talk to. His guidance made our decision easy, and we felt well taken care of. Highly recommend this location for anyone looking for a stress-free shopping experience with helpful staff!

Nathan was amazing to work with! He was patient as we made decisions to fill our new home. Would love to work with him again!!

Nathan literally helped me from the moment I entered the store until I left. He made it extremely easy to shop! I left out a happy customer! I even got protection for my furniture! It was needed with kids.

Nathan was great to work with! Very accommodating, personable, & informative. Great furniture selection & pricing. Thanks for all your help!

Jennifer, excelente atención

Nathan is amazing!! Love the new furniture!

Millie and William were extremely helpful and friendly. We will definitely shop at their store again

Great place! Great products! Jennifer was super attentive with my family.

My experience on Sunday 10/27 with Jenn was amazing. She is very personable and was great getting me what I need.

I had an outstanding experience at Ashley HomeStore thanks to Pete. From the moment I walked in, he was attentive and knowledgeable, guiding me through the options without being pushy. He took the time to understand my needs and helped me find the perfect couch for my home. The entire process was smooth, and I felt valued as a customer. I highly recommend visiting this store and asking for Pete for a great experience!

I was helped by Megan and her manager and they were absolutely wonderful! Very friendly and helpful. Made a lasting impression on me and made me feel like a friend rather than a customer. Will be going back.

William and Millie were AWESOME!! Very helpful, professional and patient! They went over everything with me and helped me get what I wanted. I HIGHLY RECOMMEND their help and APPRECIATE them helping me.

We had a great experience with Megan. She was very helpful with helping us find the perfect couch for our place! We appreciated it!

Millie was AWESOME!!! She was very informative, patient and provided the best service. Great Job!

Our experience today with Megan J was more than satisfactory. From the moment we walked in to getting all the paperwork done, Megan was spectacular. Found the perfect mattress and adjustable base set we needed & she made sure we could walk out of there with our purchase same day. Megan is a prime example of what customer service should look like, ask for her when you are shopping around, she will take care of you! Thanks Megan

Megan was absolutely very professional and courteous. I highly recommend her and her team. No pressure to buy, browse as much as you like and I guarantee you will walk out with good quality furniture.

Megan was a great help in picking out a mattress for our mother and we were happy with her welcoming and positive attitude. We got to give a free mattress by buying one for the hurricane victims. Win win.

Had to get a bedroom set and Megan J was so nice and such a great help and she also gave us some tremendous discounts!! I recommend you ask for her if you need to fill a room or 2!

Jennifer has helped us so much with the greatest styles for our home!

Jennifer is always the best!!! She helped us build our living room, and dining room in the best colors!

Everything went great from the management and staff to the delivery. We thank you so much and we'll be back soon.

Jennifer was great and helped me with any concerns on my purchase. I will be coming back to buy with her again !

Melissa was super amazing!!! She took care of all our needs! - Nick Cerame

I was very pleased with the services. Lance was very helpful. Thank you

Nathan is the best rereprisentitive I ever met he showed me similar items to what I was looking for, amazing information that will help me if I have a change of mind he is so funny he kept a smile on my face the whole visit.

Jennifer was super helpful. She isn’t those salesperson who are very pushy!! She will definitely help you to get the best price. Ask about her if you want to get the best price at the Ashley outlet next time.

Jennifer was the sweetest and found us the best couch!! Thank you :)

Lance went above and beyond to help me with my purchase. He gave me space and was there when I needed. Thanks Lance!

Had a good experience with megan , she was very informative and helpful.

Megan J. Was so helpful and friendly . She helped me and my bf look at living room furniture .she gave me different dimensions and layouts how I could have my couch. She was very inviting .

Millie she was amazing and extremely helpful

This is my second time coming into the store and each time I am met with great customer service. This time coming Nathan helped me. As soon as I walked in the door he greeted me and asked if he could help with anything. He checked on me throughout my visit and helped expedite the process. Thank you Nate and thank you you to all employees with Ashley.

Nathan was helpful, informative and honest, and wasn’t pushy. The store had a great selection and good prices.

Jessica was very helpful to me in picking out my bedroom furniture at the store .

Enjoyed shopping with Millie. She was extremely helpful and I was able to find the exact sofa and stools I was looking for.

Alex helped us find our dream couch! Thank you for the amazing customer service.

Alex was awesome, very helpful.

Jennifer at the Ashley Outlet on South Blvd was so wonderful. I am in a stressful relocation process and she made purchasing furniture and scheduling delivery such a smooth process. She answered questions and took extra time to find the right fit. Very grateful!

Lance was a great sales person, made our sofa shopping experience very easy. Looking forward to getting my sofa delivered!!

Mellie and William were fantastic! I knew what I wanted and they were able to research and find it for me. I will be back!

Nathan was quick service and honest with his opinions. Was able to make a decision quickly

Great customer service from Nathan. He listened to our needs, was very knowledgeable on the products and let us look around before making our decision. Would recommend him 100%.

Fue muy agradable y amable la atención del vendedor Alex. Y tienen buenos muebles y todo para el hogar.

Ian was incredibly helpful from the minute we walked in the store. The whole experience was seamless.

Nathan was great! He answered all my questions and was very helpful- not pushy at all. Will definitely be back.

Nathan is really helpful to get what we need.

Nathan was incredibly helpful and kind to us. Would highly recommend. Lovely to work with!

Megan J was very helpful in my process of purchasing a couch. She was attentive and was able to answer most of my questions, even ones I didn’t think I had. If I ever need something in the future, I’ll be sure to find her first!

Melissa Bishop was so helpful to me and family! I visited the location twice and each time she was so patient and friendly! She has made me a loyal customer!

Came in just to look at a bed set and Megan J was super helpful. She answered all our questions and helped us make the best choice in our selection. William was also super helpful in getting our order processed and set up for delivery. Excellent customer service! Thank you Megan and William!

Jenifer excellent attention!

Megan J and William were very professional, knowledgeable and helpful while we were shopping for a new bedroom set.

Nathan was fantastic and knowledgeable. I called ahead and he was able to help me strategize the best way to put my room together.

Jennifer, fue nuestra vendero excelente servicio. Buenos precios.

Thanks for the great service Nathan, he worked with us and made it stress free.

I had a great experience in the store Nate helped me out while shopping and let me know about all the special offers they had to offer overall great customer service

William and Jennifer really made my purchase easy.. I got what I wanted

William n Jennifer gave me a great price for my starter house manz mansion

Good quality, prices and easy to do business with. Great assistance by Nathan!!

Alex was attentive & helped me right away. He answered questions & my experience was timely.

Un lugar seguro para comprar todo para nuestro hogar

Nathan was great! Very informative and gave excellent customer service.

Nathan was extremely helpful and courteous. I’ll definitely shop here again!

Nathan was very helpful and knowledgeable abot the products. Lots of quality options and great pricing across the whole store. Excellent experience.

Millie was a great help! Hope to do business with again!

Nathan and Peter was amazing, got us a great deal. Very professional and accommodating.

Nathan was great, he was able to help me find the perfect recliner, and got the paperwork done fast, very helpful and friendly.

Peter was fantastic and so helpful. Great representative of Ashley Outlet and we welcome the chance to work with him again

Kind and efficient service. The entire team coordinated across locations in the greater Charlotte area to help me get exactly the furniture I was looking for. Thank you Lance!

Nathan was amazing, super quick easy experience 5 stars all day

Nathan was a professional and helped us out with our move . Great 👍

Millie was awesome and helped answer all our questions! We bought a beautiful dining room table and living room couch! Awesome service

Great experience! Peter was beyond helpful, knowledgeable and accommodating. We had a wonderful experience and can’t wait to get our new furniture! Thanks Peter & Ashely’s!

William and Melissa are super efficient and helpful. Made the whole process very painless!

Suppose to deliver. Knocked on the door. By the time I get to the door they are already running to to the truck. Then call and they tell me oh you missed it so will be next week. No it will not cancel the order. The delivery had a busy day so they decided I don't come to the door in 15 sec they are going to run to the truck and go to the next drop off? I get it. A busy day but you can wait 30 sec for someone to come to the door. Order canceled. Do not get delivery from this store.

Ian was the Ashley employee who spent a great deal of time with me, listening to what I was looking for, and giving me very helpful advice. He was knowledgeable with the different sofas and ottomans I was considering. I left feeling very good about the process and what I chose, and Ian was instrumental in guiding me through!

Alex was truly awesome! From the moment I walked in the door to helping me pick out what I needed! Truly an amazing experience and I will be shopping again with Ashley. Ask for Alex when you come in!

People were so kind and helped me look just what I needed. Thank you, Lizz, for your help. I will definitely visit again.

Lance was very informative and showed different options available within the store. Answered all our questions, discussed pros and cons of certain pieces. Will look to return and purchase some pieces for our room in the future. Thanks Lance.

Melissa is amazing! My boyfriend and I were looking for a dining table and she was super helpful. She’s straight forward and cut right to the chase plus she’s hilarious. Thank you Melissa for helping us!

Melissa Bishop sold me the cutest couch for my new apartment in Charlotte! The couch is very demure and cutesy, and she was great!

Ian was super helpful and knowledgeable. We told him what we liked and he led us directly to the couch we needed! After choosing the couch he sold us on the perfect coffee table and end tables to go with it. Would definitely buy from Ian again!

Ian was extremely helpful with our experience at Ashley’s. He greeted us right as we walked into the store and knew right away after our explanation what to show us. He gave us some great options and helped us pick out a perfect couch and table set for our living room and gave us a great discount on the protection plan as well. All in all a great visit and Ian was the perfect helping hand. 5 out of 5

Loved my visit here Nathan was so welcoming and nice. I told him what I wanted and we found a great sofa for my first Apartment!!!!

Nathan was such a great help with picking out an affordable sofa for my first apartment forever grateful!!

Right when I walked in Nathan came up to me and gave me a quick tour and rundown of what they have and how everything works. He made it a very easy and stress free buying process and I will be back for future purchases.

Amanda and Nathan were very friendly and great help!

Came in just to roam, left making a purchase of multiple items. Great location, ton of sale items. Thank you Jennifer for all of your help!

My daughter had a fire at her home and had to replace several items. Jennifer was very patient, knowledgeable, and helpful. She was readily available but did hover. We definitely recommend Ashley Homestore and don't forget to ask for Jennifer!

Beautiful options, was very hesitant when first walking in however Nathan helped us walk through a simple process. Helped us feel comfortable and took care of us without feeling like a hawk over our neck. Great and will definitely comeback.

When you visit be sure to ask for Nathan - he's the best!

Jennifer thanks for you help,You are the best for providing all the accessories in my purchases

Nathan was a great help and had amazing customer service!

Our sales rep, Jennifer is the BEST. We will always ask for her in the future

Peter was awesome! He was friendly and let us take our time. Great experience & customer service.