Ashley Store Durham, NC (Southpoint)

August was amazing! He was so easy to work with and got me exactly the furniture I wanted. He is very knowledgeable and helped us to get the best deal. He opened the store for us to make our schedule work and was truly so kind.

August was super helpful with everything. 10/10 would go back.

August made the process of buying furniture easy and was very helpful. Great experience.

Amazing store the staff was welcoming and helpful. Especially Brinda. She no issues assisting us with whatever we needed and answering and questions we had in a very clear and comprehensive manner.

August was very helpful when buying furniture for my first apartment.

August was a phenomenal salesman. He was thoroughly and very helpful. Listened to what I needed and was able to get me in and out of the store efficiently.

We just purchased a couch from this Ashley location and were treated very kindly from all of the employees. Randall helped us out and was especially personable. He pointed us in the right direction without ever pressuring us and made sure we were happy and satisfied with our purchase. I will recommend this specific location to friends and family. Thanks again Randall!

We visited the store a couple of times and we were helped by Larry on both occasions. He was very helpful and answered all our questions. He made the process easy and made us feel confident we made the right purchase.

I had a wonderful experience shopping with Randall. He came rushing over to help me and it didn't take long until I found exactly what I was looking for. He was extremely helpful and full of energy the entire time. Would definitely shop here again!

Excellent service by Larry!

Larry was great easy to work with, come see Larry when you come to the store.

August was so helpful! Came in with a friend looking for some outdoor furniture and found the perfect table. He was so kind and helped us find exactly what we were looking for!

My experience at this place was very welcoming. Randall the sales rep was very professional. He was knowledgeable about the products which made my purchasing experience successful. His insight on on the items made me feel confident with my purchase.

Emery greeted us when we came in, left us alone to show, then took care of us like a professional, even tho we only bought something small. Excellent service. Personal and professional.

Emery made my sofa decisions easy! His “no pressure” personality and honest manner took the stress off and he helped me make good choices. Ask for Emery. I will!

This is the best furniture shopping experience my husband and I had. Randall is patient, attentive, and made a genuine effort to help us find a sectional, dining room chairs, and a dresser that we really love. His great sense of humor made time fly by, and we highly recommend visiting him at this location (Durham- Southpoint) if you need new furniture.

Randall and Jesus helped me find the perfect furniture. Great customer service!!

Very nice and friendly staff all around. August did a great job assisting me in my new bedroom set purchase. I highly recommend Ashley furniture for all your home decor and living needs!

I had a wonderful experience at Ashley’s Furniture Store thanks to August. They were incredibly helpful, patient, and kind throughout the entire process. I had a lot of questions and wasn’t quite sure what I was looking for, but they took the time to listen and guide me without ever making me feel rushed or pressured. Their knowledge of the products was impressive, and they made sure I understood all my options. Most importantly, their genuine kindness made the whole experience enjoyable and stress-free. I truly appreciate the level of care and attention they provided, and I’ll definitely be back because of the outstanding service. Highly recommend!

I had a very great experience at Ashley furniture. August took the time to explain the different options in the collection that I was looking at. He was very helpful in helping me make my final decision on which bed to go with. I give August a thumbs up and 5 Stars!

Brinda was amazing to work with! Super clear and helpful

Larry was very knowledgeable and I ask a lot of questions. He was great!

Larry is definitely an asset and very knowledgeable of the Ashley products

Great store and great experience with Larry! He is a very patient person and willing to take his time with the customer!

August was amazing !! I was able to purchase two nice bed sets.

Larry was Excellent customer service and he was easily to work with

August was very detailed also very acknowledged on products available, helped me find exactly what I was looking for at a great price!

Great People, they made me feel confident about my purchase.

Great working with Emery

Randall was a great salesman to work with and helped us find a great couch we love! Jesus was great as well in getting things all confirmed!

Brenda was amazing! Very helpful!

OMG! I have been shopping for a bed forever. I walked into Ashley Homestore this evening. Randall was a big help in helping my wife and me decide and purchase a big bed with the matching comforter set. 🩷 Thank you Randall!!!

Brinda and Jesus were awesome, fast and friendly service!

Bonnie & Deric are awesome! They helped me find my dream couch— we love it!!

Randall was very helpful with explaining the warranty and helping us get a good discount on the furniture. Thanks for the great service

Brinda was amazing from start to finish. Immediately introduced herself with a friendly demeanor. Walked us through the details and let us explore freely. Quickly would jump in to answer any questions we had. She was very helpful and enthusiastic and we appreciated all of the help on our new couch.

Larry and Brenda were AWESOME!!

Emery did a great job helping us find the perfect outdoor furniture. Thank you so much.

Appreciate your helpfulness

Great service from August and the whole team! Great place, also giving back to the community 👏

Randall was a great help today! Took a ton of time with us to make sure everything was perfect. Wonderful service!

Randall is one of the outgoing, amazing sales associates at this store. He was welcoming and friendly and helped us navigate options and went out of his way to help us get what we were looking for. He is definitely 5 stars. And honorable mentions to Derrick, Larry and August who were also incredibly friendly. The entire experience was a real pleasure!

Larry’s the best. Super knowledgeable and not pushy. He’s well informed on all products and sizes. Made things super easy with our sofa purchase!

Deric and Randall were a big help in getting me my new nightstand! Great experience, very easy.

August did a great job helping me a couch

August was an amazing salesperson, very knowledgeable and patient because we had specific needs for a sofa/loveseat. Will return to this beautiful store

Randall was absolutely amazing. He was polite, professional, helpful, and knowledgable. He provided the best customer service ever. I will definitely come back to Ashley for my future furniture needs and I want Randall to be the person to help me. 10/10 I recommend!!!

Randall was the best! He was very welcoming and attentive. He helped us from start to finish. I will be coming back to see him for all my furniture needs.

Randall helped me and my Wife find the furniture for us. Great service and very cool demeanor. Definitely will be back!

Brinna and associates made the experience. They were professional, knowledgeable, and so helpful. Thank you .

August and Deric were awesome making the buying experience painless.

August was absolute fire, he did a great job helping my wife and I with our furniture purchase and made sure we walked out with reasonable prices.

Had an amazing experience at this location, walked in and was greeted by Larry who then helped us pick the perfect dining table set. I will definitely be coming back for my bedroom set! Thank you Larry!!

Larry is amazing he help my daughters and me to select the proper dinning table that fit my daugthers needs. Please go and see him so you can have the same experiace I got.

Larry was super helpful and friendly.

Brinda was patient, pleasing and honest.

August was awesome in helping us find a dining room set that was perfect for us. Great help and knowledgeable to help us get what needed.

Great experience

Just bought a sofa from Larry and Brenda, great attention! I’ll absolutely recommend doing business with them!

Brinda was awesome and very helpful while we purchased our sofa. We had particular needs for a reclining sofa and she was able to guide us to the best sofa and price. We appreciated her time and thoughtfulness

I had a great experience at Durham Southpoint Ashley HomeStore! Brinda was super helpful, patient, and made sure I found exactly what I was looking for. She took the time to answer all my questions and made the whole process stress-free. Great customer service—I’ll definitely be back!

Randall provided excellent customer service and helped me purchase the perfect furniture piece

Larry is easy to work with and very helpful.

Larry was excellent to work with! Very knowledgeable and professional.

See Randall. The best sales ever. Great Service!!

Larry was amazing. Super friendly and knowledgeable. As soon as we walked in we were greeted with a smile and hand shake. Highly recommend this location!!

I had a wonderful experience at Ashley furniture. Larry was very helpful and accommodating. I will definitely come back to purchase from Larry again.

Larry was an amazing and knowledgeable salesman. He was entertaining, patient, and made the process enjoyable. I would shop with him again.

Bonnie was incredible, the way she took her time to show us around the store as we shopped and also guided my husband and I through the comfort test Her Customer Service was a 10/10🤗👌

Larry was great and easy to work with. Very knowledgeable and efficient!

Larry Help me to find amazing Deal

August was super helpful. Excited for my new furniture.

Bonnie was very helpful and knowledgeable of the furniture and locations within the store. Bonnie is also very professional and personable which is great. I would recommend working with her and would work with her again. Thank you Bonnie.

After visiting four other stores, we came back to Ashley Furniture because of Brinda's outstanding customer service and the great value we found. She was super helpful, patient, and knowledgeable, making the whole decision making experience easy and enjoyable. Highly recommend shopping here - ask for Brinda!

Brinda was helpful and very knowledgeable. Helped me find everything I wanted. Recommend going to her

I had an outstanding experience at Ashley’s Furniture, thanks to Randall! From the moment I walked in, he was warm, welcoming, and incredibly knowledgeable. I was looking for several pieces to furnish my new home, and he made the entire process seamless and enjoyable. Randall took the time to understand my style, preferences, and budget, offering thoughtful recommendations that perfectly suited my space. His attention to detail, patience, and genuine enthusiasm made all the difference. He never rushed me, answered all my questions with expertise, and even suggested creative ways to mix and match pieces for a cohesive look. Thanks to his help, I found exactly what I needed, and I couldn’t be happier with my selections! If you’re shopping at Ashley’s Furniture, I highly recommend asking for Randall—he truly goes above and beyond to make the experience exceptional.

Randall was patient, efficient and kind.

We had an excellent experience at Ashley’s. Randall was incredibly helpful picking out my first couch.

We had a wonderful experience at Ashley picking out bedroom furniture. Our sales woman Bonnie was super professional and very very helpful. She made the entire buying process a million times better. Thanks again Bonnie. You were awesome!

August was a super big help with purchases for me and my children! Highly recommend to go see him with your furniture needs!

Larry was a great in helping us get a couch. We were in and out of the store in less than 20 mins.

We found a super comfy great couch and Larry was great to work with! Overall great experience.

August was super friendly and easy to work with. He helped us get the best possible deal on the couch for our new home. Was patient with us and kept in great communication. Would recommend working with him if you need some furniture.

Larry was AMAZING to work with, very professional, and helpful. Will be back when it comes time to stock our next room!!

Larry took great care of us!

Larry was super helpful and made redoing our living room very easy. Super helpful when it came to outlining price and dimensions

I had a fantastic experience shopping for a bedroom set thanks to Brinda. From the moment I walked in she was incredibly helpful, patient, and knowledgeable about the different options. Brinda took the time to understand what we were looking for and provided great choices based on our needs and budget. We never felt rushed and felt confident in our purchases. The process was smooth and quick. We had never hoped for this quicker order process. Highly recommend Brinda and the Ashley Homestore (Durham) for anyone looking for quality furniture and great customer service.

I had an amazing experience furniture shopping, thanks to August and the team at Ashley! From the moment I walked in, they were friendly, knowledgeable, and genuinely eager to help. He took the time to understand my style and needs, offering great recommendations without being pushy. Their expertise made the entire process smooth and enjoyable. I left feeling confident in my purchase and excited to bring my new furniture home. If you’re shopping here, I highly recommend asking for August—he truly go above and beyond!

August was very polite and so informative! My friend needed help finding furniture for over a month and he helped him purchase it all in one night. Great staff as well.

My furniture expert Brenda was amazing, personable, and mindful of your needs.

Friendly and helpful we found just what we needed for our new home

Super helpful and friendly staff that weren't over bearing. Would definitely go again!

We worked with Brinda and the overall experience was fabulous. We first met her at the Cary store and chalked our furniture shopping plan. And then decided to meet her at the Durham store and execute the purchase. Brinda spent the entire day with us selflessly and made us having a seamless experience. I’d recommend everyone to visit this Durham store and work with Brinda. To be honest all employees were so friendly and supportive, I appreciate all of their hard work & a huge thanks for helping us!

Randall was a pleasure to work with, listened to what we were interested in, and gave suggestions. We are Ashley customers forever.

Randall was a pleasure to work with. Patient, pleasant and informative.

Randall was great. Made the process stress free and had a great experience

August was super nice and personable! Buying a chair with him was super easy, no stress at all.

Brinda was VERY helpful with my purchase. She’s so sweet. Please shop with her when you visit this location

Randall was professional, helpful, knowledgeable and funny. I appreciate him being so helpful as well with my purchase. I would definitely work with him again. Keep up the good work!

August was awesome. Very professional! Great personality. Very patient and kind. Even helped us with extra savings. I love Ashley Funiture!

Randall was very nice and helpful ☺️

I had a wonderful experience. Larry was a great salesman.

Stopped by and talked to Brinda! She was very knowledgeable and answered all my questions promptly and was very transparent! Very professional! I thoroughly enjoyed picking my furniture out with her! Thank you so much Brinda!

Larry was super helpful and patient with us as we chose a new couch, he explained everything thoroughly and was super amazing throughout the whole process - highly recommend working with the team at this location. They are all amazing individuals, Randall is especially cool!

Excelente vendedor...gracias por tu ayuda...

Bonnie and Deric was awesome.

Bonnie was outstanding. The store was clean, great options and Bonnie was able to walk me through it all. Thank you Bonnie and Deric.

Great experience with Bonnie and Deric!

Bonnie and Deric was a great help with explaining the different options on purchasing our next living room set.

Bonnie & Deric have exceptional customer service i really enjoyed working with them, not pushy but very informative, if you’re in the market for new furniture please look them up you will not be disappointed.

Bonnie and Deric are amazing! Were able to answer all my questions and walked away with exactly what I wanted. Highly reccomend!

Bonnie and Deric were fantastic! Thank you.

Bonnie & Deric gave us an extraordinary experience!

Bonnie was so nice! Service was great! Thank you

Bonnie and Deric did an amazing job and gave me some great service as well 10/10

I would like to give a shout out to Bonnie and Deric for delivering excellent experience and customer service!

Bonnie did a great job helping with our new furniture

Bonnie took great care of us we are happy with our purchase

Bonnie and Deric are awesome!

Bonnie and Derick had been the best help I ever received in a furniture store

Bonnie and Deric were fantastic to work with. Deric was the GM and greeted us early which was a nice touch. Bonnie was extremely knowledgable and personable. They worked together on the figures to make sure we got the piece we wanted at numbers that work for our budget. We really appreciate their help in making this a fun experience rather than something to dread. Make sure to ask for the two of them!

August was such a great help with us getting our couch. From financing to finding what's available, he helped us get a great deal! Super helpful and friendly. 10/10 would recommend.

Larry was a great help, got me some great furniture.

Larry was very helpful and friendly! He let us shop at our own pace which was appreciated!

Brilliant experience. The store is well stocked, well organized, and brightly lit. Makes the shopping experience really positive. We were helped by August and Brinda, both were exceptionally knowledgeable and patient with our questions. They helped us find a really nice dining table set — to replace our 15 year old set which we had also bought from Ashley. Will come back here for future furniture purchases.

August and Brinda were very helpful with selecting a dining table set, brainstorming possible mixing and matching, and with the pricing of the final purchase as well. They were very courteous, respectful, and well informed. We had a great experience at this store and will highly recommend this store to our friends.

Larry was very helpful and great to work with!!

For a stress free furniture shopping experience go see Larry! So patient and kind. Great deal too.

I am so thankful for the patience of the sales team as it took me three visits before making a decision. I never felt coerced or rushed. August was extremely informative, laid back and guided me in thinking through options. The manager did the same and my final sale happened with Buinda. They always quality furniture as I am donating my previous furniture I bought from them seven years ago and it is still in good condition. Thank you and great team!

BONNIE! She’s da bomb! She knew the merch well and guided me towards what was the perfect piece for us

August was really helpful in finding us things, providing pricing breakdowns, and answering any questions we had! We bought a new bed and it was delivered and assembled within a week.

Brinda was wonderful to work with in finding the right sofa and loveseat.

Brinda was the best to work with. She helped us find the perfect couches for our new home. She was very informative with all the information we needed from start to finish. We are super happy and excited to the arrival of our new furniture!

August and Jesus were amazing to work with! They took really good care of us and got us to the price that worked best for us. Recommend!

Friendly staff, found what i needed.

August helped us select a sterns and foster mattress. He was an excelent store representive.

Amazing staff. Everyone is welcoming and helpful.

August, a very professional salesman helped us pick out the Emilia sofa. Transaction was quick and easy! A++

Larry was top notch and very easy to work with. Highly recommend!

Larry was great to work with!

August assisted me and he was very helpful. I found a piece of sofa & love seat online which is cheaper than the store price, but they made sure to price match it and deliver it faster than online schedule.

Larry is a very nice person and helped us a lot.

Worst experience I have ever had with a furniture company. Nothing but problems starting with very long delays with delivery to poorly trained technicians for setting up a bed to now having damaged goods I then had someone from service state they were replacing an item. I know this exact conversation was recorded. I then get a very stern and unconcerned service manager call me back and not only could he have cared less about my experience with my purchase he lied about the recorded conversation. Will never do business here again. Go to Rooms To Go. Much better customer service. I’m very disappointed in my purchase but much more disappointed in the customer service I received. If I could give 0 stars I would.

larry was very helpful, i got a very nice bedframe that he introduced me to

Had a wonderful experience with August and John .Willing to work with you if you’re willing to work with them. Highly recommended .

HFC August was awesome and understanding. He listened to our concerns, while being cognizant of our budget. He is an awesome saleman. I will be doing business again.

Randall was fantastic. We had a great experience. No banana heads here!

I had a wonderful experience in-store with August and Derrick. My on-line order was cancelled the day before and they were able to get the order back in the system and on its way! Thanks so much!

Larry was very helpful!!

Brinda is the best salesperson I've ever had the pleasure of working with. She's very knowledgeable abt the products she sells, and went above and beyond to make sure she answered all of my questions.

I had the opportunity to work with a lovely Brinda few days ago And she was an absolute Pleasure!! Me and my wife came into the store, looking for absolutely nothing but she changed my wife mind It made me spend almost $3000! Lol But I actually left my two piece next gen sofa & loveseat!! And if anybody’s reading this, I strongly recommend to ask for her when you walk through those doors of asked the furniture store Because it will be an absolute pleasure! Thank you again for everything that you did for me

John is awesome! Go see him.

John was super helpful!

I have been shopping at this location for the past 3 1/2 years and I have to say Larry is the man. He is a consummate professional and makes you feel welcome and appreciated. I will be a permanent customer. Thanks for all you do

John was amazing to work with! We ordered about a week ago, and the process went as smoothly as he said it would. We are loving our new furniture. Thank you!

Larry was very easy to work with! He made purchasing such a big purchase easy.

Easy to work with Lary very professional!

Really great experience! Super nice and come see Larry he’s the best!

Brinda was so helpful and I plan on going back to see her the next time I purchase furniture.

John Zaharris was extremely knowledgeable and helpful in educating us about adjustable mattresses. We appreciated the time he took with us to answer all our questions!

Shout out to the nephew August and he's manager Deric for the help with the new bed frame!! They we're great help made the process quick and easy!!

Larry the sales person was great. When we walked in he asked what we were looking for so that he could guide us in the right direction. He wa a personable and patient!

extremely helpful, very efficient and well-knowledgeable!! I would definitely recommend all for a professional and friendly experience!!

Great experience. John was extremely knowledgeable and quite helpful discussing the various bed options.

Come see Larry! Hear me when I say me and my family get the best customer service from him; in and out quick and we always leave satisfied. I can’t stress it enough; go in and ask for Larry.

Larry was amazing! He was so very patient with me and my worrisome sons who couldn’t make up their minds! Please go see Larry….friendly, professional and willing to help you walk out with every you want and need! I’ll be back for my couch and recliner 😉

August was very friendly and helpful during while I was looking for living room furniture. It was a wonderful experience.

August was friendly and professional and knowledgeable

We stopped by on a whim and had the pleasure of working with Jesus. He was great ... easy to deal with, not overbearing or intrusive (an experience we've had at other Ashley stores) and ridiculously helpful. We walked in looking to pick up a rug and, due to some insane sales, walked out with much more than that. I also wanted to mention how helpful Rahim was as well. He was a really nice guy, tremendously helpful and I enjoyed chatting with him while my wife was deciding what else we were going to try to fit into the car.

Me and my wife came in two weeks ago to look for a bed set for my two little boys, we had an amazing experience and would definitely like to shout out Brinda, she’s a great worker, mad funny and my boys thought the world of her. Keep up the good work young lady 👍🏾

Jesus was super helpful helping me find what I needed! Will definitely come back:)

Amazing collection of furniture and really professional customer service

I had a fantastic experience shopping for furniture at Ashley, and it was all thanks to Brinda. From the moment I walked in, she made me feel comfortable and listened to my needs. She was knowledgeable, patient, and offered great suggestions without being pushy. I really appreciated how she took the time to explain the different financing options and helped me find the perfect pieces for my home. If you're looking for excellent customer service, I highly recommend asking for Brinda!

I met Brinda while I was looking for furniture pieces for my sister’s new place. I received expert help and was able to get everything I needed on my list! Such a vibrant woman!

Brenda was awesome and took the time to listen to what we were looking for and to answer all of our questions...we were sold. Highly recommend her. Thanks Brinda!

Brinda was excellent in providing all the information and answering all our questions. We highly recommend her for any of your furniture needs.

Brinda was incredibly fast and serviceable while finalizing sale details.

August was an amazing help in getting us the sofa we wanted for a great price!!! He made it a great experience all around!

Larry did a great job helping us compare products and find the best sofa for our basement. Always great service at at Ashley

Larry was great

Great with John and August buying a bed

I bought a pillow. And I learned a lot. Great quality products Very knowledgeable staff Fantastic financing options I interacted with- August + Bonnie

Bonnie was so helpful and friendly. I told her what I needed and she showed me multiple options. I found a sectional that looks and feels great in my space. Since it was a floor model, I got a very affordable price. Very easy, love my couch!

Wonderful experience. Deric was so patient and helpful. I will certainly shop at this Ashley again for other furniture needs.

John was great to work with

John and Larry are great employees! John helped me find a couch for my first apartment and Larry helped my mom find her couch too! Thank you to them both.

I met Larry at Ashley briefly before Christmas and I was so impressed with his knowledge and professionalism that I returned weeks later ready to buy. He showed me only my items of my interest, without trying to sway my decision, allowing me to avoid that overwhelming feeling. Thank you Larry! We love our new couch!

August and John we're a very helpful. John was very knowledge with his product and gave us good advice of what type of furniture would go better in our bedroom to contrast the wall colors in our room. We were so happy with everything that I just ordered another bedroom set to pick up in a couple of weeks. So if you need a furniture stop by ask for August or John.

Stopped in to begin our sofa search… Brinda was easy to talk with answered all questions with a smile!

Bonnie was amazing.

Larry French was great!

Brinda was very helpful and informative today with us while we looked for some furniture. She was very kind!!! Thanks Brinda for all your help!!!

Jesus and the rest of the team were awesome. Very patient and understanding!!

We worked with Bonnie and she was very helpful! We got exactly what we were looking for and she was able to get our delivery scheduled quickly.

John was really helpful today and made for an awesome shopping experience for us today. He really helped us out and didn't try to oversell things to us, which is a very different experience than our experience at the Glenwood Ave store. We weren't pressured to buy additional services and after we purchased they didn't obnoxiously ring a bell. John seemed to really care about our experience rather than us being another sales number. We will definitely be coming back to this location if we ever need more furniture in the future.

Bonnie was great! Super attentive, great customer service! Great overall experience

John was a good salesman.

John was super helpful getting us a couch!

I'd had my eye on a recliner for about 3 weeks. My original purpose for going in the store was to look for kitchen buffets! As the consultant, Larry was showing me around, we walked pass the most comfortable looking rocker recliner I'd ever seen. I immediately stopped and sat in the rocker recliner and was sold! I visited the store and my chair two more times and on three weeks later I now own my rocker recliner! The folks at AHS were friendly and great to work with as the demonstrated true concern for each customer!

A huge shout-out to Bonnie at Ashley Homestore Durham. She would go above and beyond to see a customer walk out happy out of that store. She was immensely helpful and kept searching for the right fit for us until we found one. Thank you so much Bonnie and the store manager at Ashley Homestore Durham. We'll come back again for sure!

We have been loyal shoppers of Ashley Furniture for over ten years now. Our home is Ashley Furniture friendly. We stopped by Ashley Furniture off of Fayetteville Rd. today and had the great pleasure of meeting Jesus and Rahim. We stopped in to possibly purchase a large rug and ended up leaving with multiple rugs, baskets, pillows and other home good items that we needed in order to freshen and update our home. We were so pleased with the way they assisted us, because it meant logging nearly 20 items into the system and then all items had to be loaded into our SUV. We weren't expecting their help with that, but Rahim, rolled out the heavy cart and loaded up all of the rugs, taking them to the car and coming back to get the rest of the items and then loaded them into the SUV. Both Jesus and Rahim went above and beyond and were so patient as we kept finding additional items. They were both very pleasant and helpful and so easy to work with. Other employees working in the store also stopped by to say hello and happily shared in some friendly banter when things slowed down a bit for them. We have been loyal customers for a long time and today was a wonderful reminder of why we are. Thank your for all you did today Jesus and Rahim! Very appreciated!

Our sales associate Brenda was very polite, kind and professional. Brenda helped my wife and I pick out a few pieces of furniture.

Larry French, is an Awesome saleman. I enjoyed my working with him. He really did an awesome job. Love my furniture

John gave us a great deal and made us laugh along the way! Buying furniture was fun instead of the back and forth you’d get at something like a car dealership or even other furniture stores. Thank you so much John!!

John’s the man - let me walk the store without interruption and was an awesome help when I had questions that needed answering. Highly recommend

Bonnie’s the purchase experience wonderful and pretty quick! Looking forward to getting our new furniture soon!

Deric welcomed with a warm enthusiastic spirit right when I walked into the store and worked very patiently with the purchase and made the whole process very seamless and I was very happy with the whole customer experience. Definitely coming back again.

Larry helped us out. He was great! Not pushy at all, but very informative and knowledgeable. He even helped me move furniture around so i was able to actually see what it would look like vs imagine.

Good service, went far and beyond made my buying process easy for me.

Burt and the team at Ashley in Durham NC are awesome! After being displaced from Florida to North Carolina following hurricanes Helena and Milton, they helped us get situated in our new place. Thanks guys! You’re the best! A pleasure to work with!

Larry was very easy to work with. Suggest you ask for him.

Larry F. was wonderful! He helped us find what we needed and answered all our questions

Thank you to Larry for helping us out with our new dining room table! Professional, courteous service and very helpful throughout. We’ll be back!

John was awesome. Very helpful.

Great experience working with John Z!

John was easy to work with and very helpful.

Great Experience with John and Larry. Will come back for my other needs 🙂

Wanted to send a shout out to Bonnie on the Ashley crew and also the experience for purchasing furniture. We came in with a pretty good idea of what we wanted, and Bonnie walked us through lots of great options and walked through more of what we wanted so we grabbed the perfect piece. Bonnie was very knowledgeable of not only the various pieces we were looking at but of other considerations for the entire room and showed complementary items that matched our style. But in addition, the whole team was very helpful throughout the experience, would recommend!

First time moving into a new apartment and my first time buying a couch and Jesus was pleasant to work with! He explained everything in full detail and kept the conversations fun and interesting!

Bonnie was the best! She was super knowledgeable and very helpful with everything we needed! She is great!

Bonnie is very helpful and patient

My husband and I close on our home this month and we decided to select furniture from Ashley’s. Throughout our process of selecting pieces we were very indecisive about what we wanted. However, Mrs. Boonie was always there to help us sort everything out. We are very grateful to have had her assist us. Whenever we are ready to shop for more pieces we would definitely love to work with her again. She is very thorough and patient. Love her!!

John made the process of finding and purchasing our bedroom furniture seamless! Very helpful, knowledgeable and accommodating. Strongly recommend!!!

John was very helpful and professional. I will return for more furniture in the future for sure. John thanks again for a great experience.

Bonnie was wondering !! Very knowledgeable and she helped us make the best choice.

Deric helped us find a couch for our daughter’s room, and from the moment we walked in he was personable, relatable, and great to work with!

Great experience! Larry and the rest of the team were very friendly and helpful. Checked in as we looked around, answered a few questions as we looked, and let us peruse to find what we wanted without being overbearing. Checkout process went smoothly and fairly quick.

Came to the Durham Southpoint Ashley store to look at some furniture. Bonnie was simply amazing! She is professional, knowledgeable and helpful. We ended up getting several pieces of art, accessories and will be back for all the furniture. I highly recommend shopping at this store and ask for Bonnie and John (manager)!!

John was awesome

John was very helpful with finding our stuff glad to have somebody to help u understand ur purchases and make u have a pleasant time

John was very helpful. Thank you

John provided excellent customer service and made the whole process relatively painless!

Larry was excellent. Come see him at the Durham location.

Larry was easy to work with! Come see Larry!

Great help, processing of order and very polite employees

We had a really good experience! John was considerate and patient. Will definitely come back to this Ashley location again for future purchases.

Ask for Larry! He was definitely a pleasure to work with.

I just purchased a bedroom set today Ms Bonnie was my sales person who was very professional and patient ,Friendly.I give her a 5 *😊

Thanks John, helped w/ picking out furniture and answered my many questions

Jesus was awesome here! Super patient and helpful and we bought a few great finds for our new home

We purchased a dining table set and power reclining sofa from here. John Zaharris assisted us. He was amazing, will definitely recommend.

John was very helpful in helping us with choosing the furniture for our new home.

Larry and Jesus were AMAZING. I have visited 3 mattress stores and went specifically with this Ashley location for my large purchase solely because of Larry. Jesus was also very helpful and kind.

Bonnie was awesome, she went above and beyond to make sure that i was satisfied with my purchase ! And i am extremely satisfied with my experience here 10/10 ! I will 100% be returning for all of my future furniture needs!

Jesus was really helpful when we bought our couch from Ashley Furniture in Durham. He was very professional and assisted us in getting a fantastic deal.

I had a great experience with John while furniture shopping at Ashley. He was knowledgeable, helpful and really listened to what I was looking for. The furniture I got is fantastic and I'd definitely recommend John’s assistance.

Larry was easy to work with and gave us a deal. He was also very patient with our many questions. We are excited for our bedroom suite to arrive! Go see him!

Super helpful and I'm happy with him willing to make the price right!

Larry was easy to work with

Great experience today. John Zaharris was wonderful and very knowledgeable with our selection today. Can’t wait for our return visit.

Come see larry at this location! Great to work with

Larry was super helpful and made it a smooth process.

Working with Larry was great - he was friendly, easy to work with, and thorough in his service.

Jesus who was working at the Durham store by Southpoint was great! He answered all our questions and went above and beyond to make sure we bought exactly what we needed for my mother-in-law and a great price! Thank you!

Larry was great! Found my perfect dining table in less than an hour. This is an awesome Ashley location!

I came in looking for a few pieces, mainly two specific sectionals. John found me at the front + greeted me. He let me peruse the store + came to check on me several times, but not in an annoying way. He got me a great deal on two piece sectional and helped me choose between a few other pieces. I found the perfect sectional for my bonus room & John made the experience stress-free.

This experience was UNMATCHED! I had stellar customer service and I was greeted with warm smiles! Thank you all for an excellent experience!

John was excellent and provided awesome customer service.

John Zaharris helped us so much with our furniture shopping and gave us a great deal! Thanks so much!

Larry was great! Super easy to work with, not pushy, great customer service

We had a great experience buying a bed during the Veteran's Day Sale! John was very helpful to us and only showed us beds that were within our budget, no questions asked or trying to get us to buy other items that we didn't need.

John was extremely helpful and made the purchasing process super easy and straightforward. Thank you!

I went to Ashley store in Durham to buy a couch. Bonnie was so patient with me. She is very knowledgeable and wanted to make sure I had all the information I need to make a good decision. She looked up so many options online and not just what’s on the floor. Thank you so much for helping me.

Bonnie was nice and very knowledgeable and helpful. However, I ended up cancelling my purchase. Not because of Bonnie, but because of the financing company koalafi. Koalafi requires payments twice monthly. Additionally, there is a delay with the delivery. In my opinion, it takes too long to receive the furniture. After reviewing the paperwork more closely at home, I decided against the purchase and I called Koalafi and Ashley Furniture and emailed Bonnie. Good luck!

Larry was awesome to work with!

Brian made this experience Simply Amazing. Stop by and ask for him, you won’t be disappointed. Thank you Brian.. I LOVE our new Sofa, mirrors and candle holders!!!!! You are great! From the store to our home.

The South Point location in Durham is absolutely amazing!

Larry was amazing & very nice to us ! definitely 10/10 recommend!

Had a great experience with Larry, was incredible to work with. Definitely ask for him to work with.

Got a great couch and John was very helpful!

John helped my friend buy a beautiful couch and was incredibly kind and efficient during the process!

Great experience- Larry was awesome. Very helpful, professional, friendly + we scored a good deal. When you go to Ashley Furn. Fayetteville Rd. Ask for Larry!

Larry French was great to work with! Thank you!

Janina was awesome. She knew her information and was very patient with us.

Larry was great to work with. Highly recommend. If you buy a mattress, they’ll donate a mattress to those affected by Hurricane Helene in Western, North Carolina.

Thank you Larry for your professionalism and help with placing our order!

Jorge was great!

Jorge was very helpful & thorough!

John is the best will be back

JOHN WAS AN AWESOME SALESMAN. I WILL BE BACK FOR REPEAT BUSINESS.

Janina was assisting us and she was really amazing and very sweet throughout our shopping

John is the best!! I just spen 18k at once because he was so helpful :) go john go

Larry was a great sales guy! Very informative and knew his product! Great Job Larry! Look forward to doing future business with u!

John was very knowledgeable about recliners. I told him I was researching recliners for a possible purchase at an Ashley store in VT. He spent a lot of time explaining the differences and the quality of the different manufacturers. If I was in the market for a recliner or other furniture, I would trust John's opinions and help in the purchase. He was very friendly as well!

John was very helpful and informative in helping me decide which bed to go with. If you ever need help with bedding ask for John!

Jorge was so great to work with. Very knowledgeable and helpful service. Thanks Jorge!

Larry was phenomenal. He walked me through the store several times while I thought through my choices. He was patient, friendly, and extremely helpful. We'll definitely be back!

Ebony was such a a great help for us finding our new couch!

Ebony was great and got us exactly what we needed!

Larry was very professional and provided great customer service!

From the moment we walked in, John was super nice and was able to help us with my order. Excellent customer service!

We worked with Larry and it was fantastic. At no point did we feel pressured to make a purchase, and we still walked out with the best deal. Highly recommend this location and working with Larry!

Larry was fantastic and easy to work with. Heard our concerns and needs and made a great experience happen. Ask for Larry when you visit!

We recently purchased a mattress and couldn’t be happier with the overall experience! From the moment we walked in, we were greeted by friendly and knowledgeable staff Bonnie and Ebony who took the time to understand our sleep preferences and needs. They guided us through various options without any pressure, ensuring we found the perfect mattress. Overall, this was a fantastic experience from start to finish, and we highly recommend purchasing a mattress from here if you’re in the market for one!

Bonnie was so helpful with the purchase of my couch! I needed one fast and she was able to find one that fit my needs!

Jorge was very helpful. We were able to make a purchase very quickly.

Jorge was very helpful but still gave us space. We will be back to look at other pieces.

Jorge was fantastic to work with!

Our Ashley visit was great. Bonnie was very helpful, friendly, and pleasant to interact with. Ebony was awesome all. Had a great experience.

The experience at Ashley Store in Durham began with a friendly and welcoming greeting from Ebony. We then continued to explore the store for the item I needed. She respected my specific needs and what would work for me. Ebony listened and attended to my desires for the look and feel in my home. When we started considering options she patiently worked with me and made the process a full and easy one. I am so pleased with the choice I made with Ebony’s skilled assistance. She is knowledgeable, kind, and efficient. I’d gladly work with Ebony again , and plan to, for my furnishings needs.

It was great to have Janina’s support with this purchase! She was so thorough and knowledgeable, and patiently took us through the details of the products and costs. It helped us navigate a big decision! Thank you so much, Janina!

Jorge made the process of getting a new sectional simple and painless ! Will honestly be coming back here for future furniture.

Ebony was great! A goddess of the earth!

Ebony was amazing. We came back and asked specifically for her to help us out with our furniture.

Larry was very helpful, knowledgeable, and easy to work with.

I had a great experience at this store. John was super awesome and helpful. 10/10

Janina was absolutely amazing!!! I wish I could rate her 100!!!

Customer service was great! My initial sales associate was Larry , but when I returned he wasn’t available. Ebony assisted me and she was very friendly and courteous! Now I’m waiting for my delivery!

Janina was amazing and clarified all my questions in a very friendly way

Larry was a wonderful asset to my furniture buying experience. I was moving to NC from Nebraska and needed living room furniture. Working over the phone, Larry not only helped me with my furniture choice, he made sure to follow up with me after the furniture was delivered. The love seat was damaged when it was delivered but Larry helped me navigate a return and to purchase another. I will always buy from Larry due to his professionalism and caring attitude. .

I was in the store last month and Bonnie was very friendly and a great help showing me the things that I was looking for.

John was super friendly and willing to help negotiate pricing. Quick and easy shopping

The people were very nice and Ebony that took care of us was really nice and knowledgeable and cater to all I need and we thank you

Great costumer service !!

Bonnie was very informative and delightful in sharing tips to save us money, explaining financing resources, and ensuring our satisfaction with our purchase.

The sales manager, Ebony, was a great help from start to finish. Her customer service was above and beyond, and honestly what made us buy from Ashley instead of anywhere else. If you’re at the Durham store ask for Ebony she will definitely take care of you. She will treat you like family and not just another sale.

Ebony was fantastic she was so helpful and patient. She was kind and not pushy at all. Thank you Ebony!!!

Had a great time with Ebony. Great customer service!!!!

Jorge was very friendly and helpful without pushing us into a sale. We'll be back soon to finish furnishings the new house!

John was superb!! Absolutely amazing salesman, helped me and my best friend find herself a lovely little bed set. Absolutely brilliant!! Thank you John!!!

ASK FOR JORGE!!!!! He is the most kind person and employee!! He will make sure you get the best deals without trying to over sell you. He made my furniture shopping experience amazing. Can’t wait to furnish my home with his beautiful suggestions :) thank you Jorge!!

Bonnie was great! Super patient and helpful.

Janina was very helpful!

Janina was so great

Larry in the store is great and easy to work with and he makes you walk away with the best quality

Bonnie is very dedicated to her job and was Very helpful to me today. She has alot of patience and desires to make customers pleased with their purchase. I look forward to allowing her to help me with another purchase in the future.

Ebony was very helpful and easy to work with. I would do business with her again.

Larry was super helpful!!

Ebony was amazing she was very helpful she helped me find what I was looking for and I wasn’t in the store for more than 30 minutes. Great customer service very pleased.

EBONY WAS AMAZING!!! Very professional with quick and easy service!!

Ebony was great! She helped us with our couch and to get the best deal possible. It was fast easy, and no pressure

Larry was most helpful and friendly! Definitely ask for him whenever you need help at the Durham location!

Ebony Lee handled all of our questions and requests and did it like the professional that she is. It was a very simple stress-free visit. Thank you Ebony!

Bonnie was very helpful in making suggestions for my decor. She was very friendly and professional. I hope to work with her again!

Larry was extremely helpful with our search for a breakfast table and chairs. We found exactly what we were looking for. He even took the time to find alternative chair options that was right for our family. We will be back for future furniture needs. Thanks Larry!

Jorge is the GOAT! He got us the perfect couch for a great deal!

Gorge was so helpful finding me a couch that fit my needs and was in my price range!!! Highly recommend

Just get some furniture from Ashley in Durham, Jorge was the person to help me out. Had a nice experience, Thank you.

I bought Altari sofa. Jorge did a great job explaining the options and features.

Bonnie was fantastic at helping us find all the furniture we needed, and very knowledgeable about every furniture piece they had on the floor. I will likely be going back to make a second purchase, because I found even more furniture I was interested in. Very helpful place for furniture shopping!

Bonnie was incredibly knowledgeable and helpful! she definitely knew her stuff and was very sweet

larry was excellent customer service helped us out so much above and beyond .

Larry was very helpful and informative. We are happy with our purchase of our new bed, couch and box spring.

John and Janina are awesome. John is such an expert on sleeping.

Ebony was amazing at making buying a couch an easy process, and fast too.

Thank you Ebony for your phenomenal service! You went above and beyond to make sure all of my concerns were addressed and I was able to make a seamless purchase. I highly recommend Ebony!!!

Ebony was amazing, she went above and beyond to make sure I received everything I needed!!! Thank you so much for making my experience so memorable!!! I am completely satisfied with my purchase!!!

Came into the store to purchase a dining room set. Browsed the store and stood by the desk for 15 minutes. No associate around to complete the transaction. This store lost a sale due to no one being around to discuss the sale.

John was so helpful in helping us find nightstands and a kitchen table. He knew what colors would be best according to our kitchen colors. And he made sure we could visualize the furniture in our home. He asked all the right questions and didn’t follow us around the store.

I just purchased a beautiful sectional Sofa from Ashley Home Furniture. I was helped by John and he was extremely helpful and knowledgeable on the product I was purchasing! Definitely worth a visit!

Ebony was super nice. She was very helpful. We got a great deal on the Labor Day sale! So happy with our purchase.

Ebony was amazing, she’s so nice and very knowledgeable.

“DO NOT EVEN VISIT” this store. We met the Worst store Manager ever in our life who is VERY VERY extremely rude to their customer if you are not buying the product right away from them. We bought house and in order to make it “HOME” , we are looking some good but affordable furniture and in order to do that we are roaming from store to store to get good affordable stuff as Money don’t come that easy. Is it wrong? We almost liked one sofa set (cost :2000$) which we were about to purchase so obviously we have to ask questions and search for the similar items. But guess what, you can do this in the store. We were in the store at the closing time but was in middle of the discussion with one item with salesman. And since i know, how hard it is to stay in the store after closing hours so we kept saying the salesperson that we are LEAVING , we will come tomorrow to continue the discussion but he only insisted us to stay 10 more min as it is ok . Oh My God, the behavior of the store manager was like if he was high at that time, he was not ready to listen any word as we have wasted his time by staying in the store after hours(which his salesman only forces us to stay) and then that Manager literally pushed us away from the store door like we have done some crime there. Worst person ever I met. Even I had my child with me, and it was raining heavily outside but WHO cares. Never ever going to visit this or any other Ashley store because of his behavior. “GROW UP MAN and START RESPECTING HARD Earned Money and Customers visiting your store.

I am just finishing shopping and I enjoyed my experience. I worked with Janina. Janina was so patient and understanding. I was able to price match from the online store. I would shop here again. She made an overwhelming experience very calming and I hope every shopper gets lucky to work with her.

Purchased a purple mattress with Bonnie. Enjoyed working with her

Larry provided exceptional service from beginning to end and was very patient as I decided on a living room set. Not only was he knowledgeable, but very helpful in providing options to review. Thanks again!

Janina very good customer service and so helpful.

John is an amazing man/salesmen he was very patient and knowledgeable about the product.

Great customer service from employees to management. John and jorge were great! 5 starts

John made the whole experience so easy and efficient. We managed to find everything we wanted in one quick trip and even got to schedule our delivery to coincide with our move. Definitely would recommend Ashley to anyone looking for new furniture!

Bonnie was kind, helpful and patient. Thanks so Bonnie!

Larry was very knowledgeable and helpful in selecting our furniture. He took the time to answer our questions to make an informed decision on our purchase.

Larry was a huge help to us!!!

Ebony is a sunshine on a rainy day! I was very indecisive about my furniture choice. She was so welcoming from the moment I stepped in the door. She is knowledgeable about the prices, sales, furniture measurements, and decor options. She was an excellent sales rep that felt like family, thank you so much Ebony for helping me today, you are a heaven sent angel 😇

I usually don’t write reviews but after my experience working with Ebony I had to. The patience and attentiveness went beyond anything I could have expected walking through the doors of Ashley. Make sure you ask for her if you need anything!

Gracias ebony! La mejor de mucha ayuda, increíble el servicio, la paciencia volveré para las próximas compras m! Gracias!!

I recently had the pleasure of working with Ebony at Ashley's Home Furniture, and I couldn't be happier with the experience! From the moment I walked in, Ebony was attentive, knowledgeable, and incredibly helpful in finding the perfect pieces for my home. She took the time to understand my style and needs, offering great suggestions without ever being pushy. Her expertise made the entire process smooth and enjoyable. Thanks to Ebony, I found exactly what I was looking for, and my home looks amazing! Highly recommend visiting Ashley's and asking for Ebony if you want top-notch service and a great shopping experience.

In the process of my relocation, buying furniture was not something I was looking forward to but Ebony made me feel right at home and helped me find the perfect set for my new home! If you’re going to this location, ask for Ebony Lee! SHE IS AMAZING!!!!!

Ebony helped our family find the best fit for our new house

Great experience with John Z!

John Z was very helpful, knowledgeable and patient.

I had a great experience in the store. Larry was patient and knowledgeable. He didn’t try to push anything unnecessary on me and explained everything simply and to the point. I will definitely be back to this Ashley store in the future

Janina Spencer, our sales consultant, was most helpful in helping us select and purchase a dining table/chairs and server. She was very patient and worked hard to meet our expectations. We would recommend her highly to anyone looking for someone who can offer a personal touch with knowledge and professionalism.

I was looking for a couch and Bonnie Roberts pleasantly greeted me upon walking into the store. Bonnie helped to identify the more modern couches and direct me to the proper area of the store where couches of most interest to me were located. After a bit of testing, I determined that I liked a couch, but I was not sure if the couch would fit in my living space. Bonnie got a tape measure and helped measure the couch dimensions, ensuring we had all the right information needed to make a purchase. It turned out that the couch was a bit too large, so Bonnie was able to customize the couch for my living space. The couch was modular so this worked out well. I enjoyed my experience at the Ashley Furniture and highly recommend working with Bonnie! She was also able to move the delivery date from late September to late August (almost a month earlier than initially expected). Thanks for all of the help, Bonnie! Looking forward to the new couch.

Great experience buying with Bonnie, she helped us find a very comfy swivel chair that fit our needs at a very good price and went above and beyond to find any discounts that we qualified for.

Larry was a great help on helping my bro get exactly what he needed excellent customer service.

Great experience!! Larry was great! Thanks for everything!

Ebony is very knowledgeable and friendly. A great team member.

Bonnie at Ashley Furniture in Durham was so helpful in puchasing our cocktail table with lift top. Bonnie was so professional, showed us other styles/options and even checked that we could reverse the lift mechanism. Bonnie made the purchase super easy.

Bonnie was fabulous. Very helpful. Great experience!

We looked at several stores AND the marketplace for weeks and Janina got us the table we needed it minutes! TY

Ebony had me in and out in no time. Purchase and customer service was amazing.

Swung by and was primarily looking around, John was great to deal with and didn’t hover and just let us explore on our own but made it clear he was available for questions and was was easy to find at purchase time. Decided to get a couch, easy and quick process.

John was super helpful and amazing with helping me choose the best choice for a sofa! He is truly the best!!!!

Larry had great customer service. Please go see him for all your needs.

Bonnie helped us choose furniture for our new home. She was knowledgeable and patient and made the whole experience enjoyable. Ask for Bonnie 😊

Larry French was so personal yet professional! He helped us so much! Stop by and ask for Larry

Larry was so helpful! He helped me figure out how to get the items I want in another location. Whether you’re looking locally or for a move, I highly recommend!

Had a great experience with Janina. She helped us with a great mattress demo and helped us get a great deal on a sofa we wanted.

Jorge was very helpful, informative and went out of his way to ensure I got what I was looking for. He was very friendly and a pleasure to work with! 10/10

Ebony was wonderful and very helpful. Great experience.

Just bought our second couch from Ashley furniture and have had a great experience both times!! Janina was awesome and helped us through the whole process! She gave us all the information we needed without pressuring us to make a purchase and even price matched a sale that was happening on the website. Would recommend!

Ebony was great!!!!

Nina was so helpful and patient. When I told her my vision, she was able to identify pieces that were exactly my taste. She also helped me stay in my budget. Very happy with my experience.

Quick service. Good value. Thoroughly informed about options.

Ebony was extremely helpful and answered all of the many questions we had regarding to the furnitures we were purchasing for our daughter’s room. Whenever I need to buy something for her home I will definitely look for her again.

Bonnie guided us in selecting the perfect sofa bed and adjustable bed base. She was knowledgeable about the products and took the time to explain the differences. We were able to experience the different adjustable bed bases and did not feel rushed to make a decision. Bonnie applied all discounts available and we were happy with the prices we paid. Thank you Bonnie.

Had the great fortune of working with Larry! Very thoughtful with a profound understanding of the equipment in the store. Also, made a point to make sure I found what would be best for me and my budget. After speaking with the floor manager John, it quickly showed that this store is very well run through and through. Very glad I walked in and was able to meet and greet both as well as learn more about available options for my family and myself. Very grateful and appreciative.

Jorge was very helpful and not aggressive to make a sale. Let us look around by ourselves without any pressure.

Awesome service. Very well customer support

Bonnie was a great person to work with. A great attitude and didn’t stop until I got what I wanted. I would recommend her anytime!

Great customer service with Larry! Larry will help you with a smile.

Great customer service. He really took time to ensure we were satisfied with what we wanted.

Mr Larry French was really helpful in selecting our furniture at Ashley furniture store in Durham. He heard us what we needed and gave us genuine opinion.

John Zaharris was so great with us, we are happy with our purchase !

Larry was great. He was easy going and not rushed or pushy. I will be calling hime for my next furniture purchase.

Ebony was an amazing sales representative. She was attentive to our needs and polite every step of the way. She has gained a customer for life. Thank you Ebony!

Ebony was amazing and helped us get exactly what we need! We have always been a loyal customer and we will continue to come back to Ashley for all of our furniture/mattress needs.

Good customer service by Janina

George was great. Made my sons first furniture buying time a smooth experience.

Lots of great options! Ebony was super attentive and helped us find exactly what we wanted.

Jorge was awesome and listened to our concerns and helped us find the perfect mattress!

Went in to the Ashley Store today and talked with John. He was so helpful, ended up getting a Sofa and swivel Chair which is so amazing and comfortable. John let me know about deals and sales, was able to get exactly what I wanted. Thanks John for making my day!

Excellent experience! Ebony helped a lot to get what I need bases on what I can afford.

John was an excellent salesman! He helped me stay within the price range I was looking for and assisted in helping me select a bedroom set and sectional for my living room. He was also extremely patient with me and my grandmother!

Patrick was great! Very friendly and Positive as well as helpful. Highly recommended!!!

Brian was great! He helped me my fiancée and I furnish our brand new spot. Our experience was 10/10 and we certainly recommend this Ashley store to any and everyone!

Jorge was kind as he greeted us and told us where to start. We were then met by the General Manager, Brian, who was an awesome salesman. We found ourselves lost in all the options and he helped us hone in our ideas/do’s/dont’s and we were able to furnish our whole new house! We appreciate the Ashley staff!

Larry was awesome! Super helpful and made the process very easy. If you need any new furniture ask for Larry!

My mom and I worked with John and had a great experience.

Ebony was very kind and helped us pick out the perfect furniture for our new apartment!

Ebony was very helpful in buying a couch set for my new apartment!

Great experience with ebony

Had a great and speedy experience. Thanks John!

Larry was easy to work with!!!

Had a very positive experience working with Larry. He worked with us for quite awhile to figure out a plan and price point that worked for us. He was was genuinely incredibly helpful.

Moved to the area and day of move in needed another couch - we walked in Ashley Home Furniture with 30 minutes to close. Larry and Bryan helped us find a couch in record time (literally in under 8 min) and we were checked out and on our way (with incredible customer service) in less than 45 min! We are pleased!!

In and out in 10 minutes with a fantastic couch. Larry and Brian rock and took quick care of us.

Bonnie took care of us with utmost attention and passion. We bought a rug from here after shopping several stores

Bonnie was 👍. Explained everything regarding sale. Listened to what I wanted and showed me everything that fit . Pleasant, friendly.

Bonnie was very helpful and efficient when my husband and I came into the store looking for swivel chairs. We would recommend!

We decided to stop into Ashley furniture on a whim because we are hoping to be purchasing furniture for our newly built home soon. We wanted to get some indoor for what style we wanted. John was kind, patient, and gave us great advice about what we could do in one of the main rooms in our home. We will definitely be back!

John was very helpful in helping us buy a sofa. He introduced himself when we came in but didn’t hover, giving us time to sit on the different models and go back and forth multiple times. When we were ready to make a purchase, he was occupied with another family, going over everything slowly and carefully because English was not their first language. John asked an associate to help us with the final purchase so we didn’t have to wait. We appreciated the professional but low-key treatment!

Jon was very helpful, professional, and knowledgeable in guiding us through the process of purchasing a patio set and suggesting several arrangements. He has past experience moving furniture and knows about delivery and setup details. We are also considering purchase of a bed frame that he showed us. Thank you, Jon. Customers from Colvard Farms.

Bonnie was SO helpful with helping us pick out a couch for our new apartment! We just moved to NC from NJ and she made the furniture buying process fun and easy!

The employees are so kind and they will always try to help you out and make it cheaper we had John and he was so sweet

Bonnie was incredibly helpful throughout the entire process. She took us through and found us furniture base on what we wanted, and was very patient while we figured things out. John was also helpful when the computer end of things started, and we were able to walk out with exactly what we were looking for. Thank you Bonnie and John!

Larry was very helpful! Got us squared away with a big battery pack for our new sectional. Thank you!

Larry and Brian were incredible. Wasn’t planning on going into the store but very glad I did!! Great prices and incredibly helpful

We had a wonderful experience buying our entertainment center at this location. Brian helped us find the perfect fit for our style and needs very quickly, knowledgeably, and professionally. Jon helped us purchase what we needed, explaining the process clearly and efficiently and answering all our questions. Great service, will definitely be back!

Thanks to Larry for helping me find my latest Ashley purchase. Can't beat the in-store experience.

Bonnie was SO helpful in guiding us through the store to see all the options for the item we were looking for. In and out with our purchase was simple and streamlined. Delivery time is super short. Perfect experience!

Like to thank Bonnie and Brad , manager, for assisting me to find the perfect couch for my living room. Had a moment to chat and found them both friendly and helpful . Great price also !

I have to thank Bonnie for helping pick out our new living room furniture. Bonnie was very helpful with answering our questions. She was also very helpful with bringing forward discounts to save us money. If you have a chance to visit Ashley Home Store Southpoint, be sure to ask for Bonnie.

Larry was a great salesman he was super friendly and welcoming. I highly recommend getting him to help furnish your new space.

Bonnie was amazing, super helpful, and knowledgeable! She made our first time buying experience seamless and personable. We strongly recommend her for all of your furniture needs.

Ebony made purchasing our new bedroom set and mattress/boxspring super easy and stress free. She suggested the perfect mattress for us. I absolutely recommend shopping at Ashley Homestore!

Ebony was great! Was very helpful and made furniture shopping very easy!!

Ebony got us taken care of quick, and got us what we needed. No pushy customer service, just there when we needed her :)

Ebony was great! We got a super good deal

Randal was completely professional and very helpful with my experience at Ashley’s today. I am completely satisfied with my purchase and service!!

Mike was very helpful and very nice. 100% recommend him

If you are in need of Furniture go see Larry. He took very good care of me and my Wife. We will be back in the future!

Mike was awesome and so incredibly helpful during my shopping experience. He was very knowledgeable and informative about the different sales and promotions they had to offer and went out of his way to look for the exact color I needed for the couch. Highly recommend!

We came to help a friend pick out a couch for her new home. Mike was extremely helpful and patient with our group. She was able to get her couch with ✨discounts✨ the same day. It was a great experience!

Great store with friendly staff. Mike was awesome and helped us make a decision on our living room purchase. Highly recommend this location.

Mike provided very helpful information on the furniture pieces and also on all available discounts.

Thanks to Mike as we called another store first and the salesperson answered my husband’s questions. When we called the store where Mike worked, he answered questions and offered to check other stores for the furniture we found online. He suggested that another set in the store was very comparable and we could ask for him if we decided to check it out. When we went to the store, he helped get our order placed and the options we were seeking.

I love Ashley’s. Great quality pieces that last a long time. Ebony was very helpful toward my husband and I and was also receptive to our ideas about furnishing my our home.

Service was phenomenal. Ebony did everything possible to assist my wife and I purchase a bed set for our first home.

Awesome Customer Service Job Ebony! You saved me so much time and got me exactly what I wanted❤️

Excellent experience and quality furniture. Mike is a great salesperson!

Jon knew exactly what I was looking for. It made shopping a lot easier and saved a lot of time.

Great experience with Jon Hedges! Made the purchase super smooth and painless, even with our out-of-state move from New England!

Worst store in the world. Have been dealing with a piece of new furniture for months with them that had a tear. Sent wrong parts three times. Took weeks to get it fixed after we got the parts the repair said it needed something else still have not gotten that and they have no record of it being ordered. They are cheaper than others for a reason. Will never buy from them again.

DO NOT BUY FROM THIS STORE!!! They lied to me about the price of the patio set, told us they would match it with the online price but never mentioned the price would go up depending on the terms. When i went back to the store after we got the bill they basically refused to help me. Their salesperson lied to their teeth and manager refused to help me. I will be reaching out to NC state attorney consumer protection.

Mike salesperson was great and very helpful in my search for barstools!

I enjoy the quick service and good hospitality

Larry was great and very patient. I totally recommend him!

Had a really great time shopping for stuff. Jon did an amazing job working things out with the discounts, delivery date, other delivery options, more discounts. Loved my experience here! See you next year for more purchase

Showroom Renaissance Plaza gave us a great shopping experience. Bonnie was a very knowledgeable sales person and was a pleasure to deal with. And the floor manager (John?) was also very accommodating. Will shop there again in the future.

Mike was super helpful. I am happy about my purchase

I’m in Massachusetts but had to call Ashley in Durham NC to order furniture to be delivered to my son’s new apartment to make sure it gets delivered on time, everything was in stock and they matched the online pricing. Ebony was such a big help and great at explaining everything to me and made it this online ordering super easy. Fingered crossed everything gets delivered by July 3rd while we are there in NC :)

Bonnie was extremely helpful at finding us the best price on the furniture we wanted. 10/10

Bonnie was amazing! she made the experience, enjoyable and easy! Will be back!

Very happy with our experience at this store. Jon was attentive and helpful.

Mike was super helpful while buying our new couch! Great inventory and very friendly staff.

This place made buying our sectional a breeze! Make sure you ask for Mike for a very personable experience. Selection and customization was great.

Larry was amazing, super helpful!

Larry was very helpful

Came in to look around for a couch and soon as me and my boyfriend entered we were nicely greeted by Mike. MIKE was very helpful from the moment we walked in to the moment we left. Mike gave us time to look around as we found a great catch of a deal on a sectional. Mike did an excellent job making sure all my needs were meet and that I had all the things i needed for my new apartment. He even gave a great sales demonstration on purple and tempur-pedic bed mattresses, for i asked if i could try them out for my next purchase. Mike had me and my boyfriend leaving the store talking about the beds all the way home. We will DEFINITELY be purchasing a tempur-pedic in the near future. THANKS AGAIN MIKE

My man Jon was killin it as soon as we walked in through the door. Brought us water while we shopped around and found us the perfect loveseat. He even made sure to find a comfy spot for our dog, Goose. 10/10 would recommend

Mike was great! Let us have some ‘space’ while we shopped but was there when needed to check on things and check out. He was like a dog with a bone trying to find a certain chair they were out of. He even went outside of Ashley to look for it. Really appreciated that. Eventually found it!

(Translated by Google) Thanks to Mr. Larry for the help offered! God bless you (Original) Gracias al Sr. Larry por la ayuda ofrecida! God bless you

Do not purchase from this store if you want furniture delivered by the date expected. I purchased furniture for my daughter and specifically only purchased items that were in stock that could be delivered by a specific date. I purchased my flights to ensure that I was there to help my daughter move in based on the guaranteed delivery date. I received a text this week now saying that none of the furniture will be delivered on time except the mattress and the dresser. This is completely unacceptable and I would not have purchased furniture from here had I known this ahead of time.

Larry was great answering questions and helping me pick the perfect living room set!

Larry did a wonderful job!! He was great at trying to find what works best for me while also providing great service!!

Bonnie and Ebony both are awesome individuals. I recommend them both to work with. Kind and patience.

Ebony was incredibly helpful! This store has great deals and a wide selection!

Great quality furniture and excellent staff. Mike did a wonderful job helping us refurbish our home!

Mike was awesome

Larry was outstanding. He was very through and answered all our questions. We will definitely return!

My wife and I came to the store to buy some furniture, and Ebony was really nice, welcoming and super helpful! She answered our questions and was very responsive whenever we reached out to her. She helped us with our furniture purchase and we appreciate all her help!

Bonnie and Ebony were amazing and helped my husband and I finance all our furniture for our new home! Highly recommend coming here for any furniture needs

Ebony was and is, knowledgeable about my needs and made the whole sales process simple from the beginning to end. Please seek her out when you come to Ashley's at Southpoint. Thank you do much Ebony.

Larry was great! I had an issue with an online order and he fixed it up for me with no problems. I appreciate it so much

Bonnie is very nice and very good with customer 😊

Wonderful customer care, good listeners and respect for customer’s choice(s). Would recommend for your next furniture.

I really like this location, not overwhelming with inventory. Larry is the best, he allowed me the space I needed to look through the store and assisted me promptly with my item(s) I wanted once I made a decision. He also helped me take my items to the car. Great service, definitely will come back to this location again 👌🏽💯

Great customer service, quick and easy

Awesome to work with, great customer service

Larry was so fun and helpful it was experience

Larry was great

John was very helpful in helping me order a new dresser to help finish furnishing my apartment.

Salesman Jon was great

After many furniture store visits in the area this was the best experience my sisters and I had. Maria Scerra was our Furnishing Consultant at the Fayetteville Rd store in Durham, NC. She was so pleasant and a joy to work with. We had many items to purchase and she was great at making suggestions and giving us the best prices. Thanks Marie for helping us furniture our sister’s new place.

I had a wonderful experience at this Ashley store on Fayetteville Road in Durham NC. Maria Scerra was my home furnishing consultant who listened to what I liked and needed. Maria was very knowledgeable about what Ashley had to offer and spent time showing me options. Her cheerful personality and great prices made my shopping experience enjoyable. I highly recommend this Ashley store and Maria!

Bonnie was wonderful. She was very knowledgable and took her time helping me through every step of the process. I will definitely be back when I need more furniture!

Jon did an amazing job helping us out with buying a new mattress!

Bonnie was an outstanding sales person. She was patient, kind, and very knowledgeable of Ashley's inventory. I am an Ashley repeat customer, and I will continue to support Ashley Furniture because of sales people like Bonnie.

Larry was fantastic, provided great and speedy customer service!

Purchased recliner loveseat and a loveseat from Jon. He was very nice, attentive to my needs, and was able to answer all of my questions. I received a great deal and would definitely go back in the future for other purchases.

Jesus so was so helpful! Got me everything I needed and more lol. Love my new nightstand and dresser set! Thanks again Jesus! Great customer service!

I have purchased multiple items from Ebony! She is friendly, responsive, and helpful. Larry stepped in on her day off and delivered the same excellent service! We will definitely be back!

Experience at the Ashley store in Durham was excellent! Jon did a fantastic job showing us our options and making sure we found what we really loved. We were able to use the military discount as well and are able to get it in 3 days. Super happy!

Larry French was fantastic!

Larry French is a great salesman, he did an awesome job meeting all of our requests. Go see him for all of your furniture needs.

Mike was very helpful and he made sure we got exactly what we needed.

Great prices! Mike was fantastic! He worked with us on prices to get a nice set of furniture! He priced out lots of different options for us so we could find what worked best for us.

Maria was great, gave us the best price on the furniture and rug. Explained everything on the finance to our understanding. Would recommend her to all their customers. Thank you Maria for all your help with making our purchase happen.

Larry was great! He was friendly and professional, and the process was seamless. Our furniture is being delivered in 3 days.

Larry was knowledgeable, courteous, and engaging. If you’re in the market for furniture, consider talking to Larry at Ashley. He was fantastic.

This store was pretty big and had a wide selection. Mike helped us pick out a new sectional couch for our living room and we also got an outdoor furniture set. Everything is set to be delivered in 2 weeks. We’re super happy with our selections and Mike was great during the whole process!

Mike and John were amazing!! Very personable. Extremely helpful. If I could give 10 stars. I would.

Bonnie was thorough, personable, and helpful. I have not received my recliners yet but trust that process will go smoothly as well.

I was just looking. Them Bonnie happened. She was great. Get a lot of new things, great deals, great discounts also. Thumbs up to the store and Bonnie.

Went to Ashley's today and they have extreme deals going on. Mike greeted me at the door with a smile and was super helpful and friendly. I purchased some great housewarming gifts and some for myself and saved over $1,000. I couldn't believe it. They also have a Memorial day sale going on. I'll be back tomorrow if my husband permits to purchase our new living room set. Thanks again. Mike and Team.

Great experience with Bonnie!

I am so excited about my new living room set purchase. It is absolutely prefect! I could not be any more pleased with the services I received from my sales guy, Larry. He was extremely knowledgeable, understanding and patient. He made sure I found exactly what I wanted. When is time to update my daughter's bedroom set, I will be back:)

Larry was awesome helping us the way he did. I would highly recommend him. He showed us exactly what we were paying for and did all the numbers in front of us. He wasn’t pushy towards any pieces and he let us take our time in picking what we wanted. He didn’t constantly hover over us while we were looking and didn’t make us feel pressured at all.

Larry was awesome to work with and very thorough. Highly recommended working with him!

Bonnie was great and super efficient when we went in to get a couch.

Yall better hit up Ebony! She know what she doin at Ashley Homstore

Bonnie was awesome,she explained every step concerning the purchase financing and product description....she was great and I highly recommend this location

Moved out here to a larger space and Bonny helped me pick out a bunch of things. Good customer service! I'll definitely be back to finish furnishing my home in the future

Went in to just look around, and found exactly what I was looking for. Needed to replace a sofa at a secondary home, and did not want to spend a lot of money, but still wanted something of quality. Maria helped me with my purchase and was so helpful and nice. I enjoyed working with her, and had a much better experience that I had previously at another furniture store I visited.

Mike was super helpful with finding me what I was looking for as well as making sure I got the best deal!

I have to give a huge shout out and thank you to Mike at the Sounthpoint location! Extremely knowledgeable, efficient and kept me and my budget at the top of his mind! Great service! Will definitely be shopping again. Thanks, Mike!

I came in to purchase my first sectional and Jon was right there to assist me. He answered all of my questions and helped me make a decision between the two I was mainly interested in, and shortly after, my purchase was secured! I had mentioned just having surgery this past weekend and he made sure to give his best wishes for recovery as we were finishing up; much appreciative of that. I highly recommend this location for purchasing home furniture. Super excited for my new sectional! 🤩

Maria did such a great job helping us decide on what patio set to get, and although she was out when we came back to seal the deal, Larry made the checkout breezy. Great team and great experience! Thank you, guys!!

It was a wonderful experience. Jon was really helping. He helped us getting best deals. I would always go to this store for any future purchases.

Amazing service and very helpful with all our questions. 2nd time purchasing from here and will not be our last. Make sure you ask for Jon. Only furniture salesman that has ever actually listened to our budget and kept us clear of things out of our budget. Thanks Jon

Bonnie was awesome. From the time we walked in she was ready to help and she went over all the options for me. Once we narrowed it down she went through the process so I could understand. I am never disappointed with Ashley Furniture. Thank you Bonnie Roberts

We had a great experience with Ebony. Highly recommend if you are looking for new furniture!

Maria was awesome and very helpful.

Love my Experience Bonnie was wonderful!!! Love my mattress & new bed

Bonnie was great in helping us find a dresser for our daughter’s bedroom. We thank you! Highly recommend :)

My sales lady was absolutely amazing (Ebony). Very patient, friendly and engaged in my purchase process. She was the absolute best in assisting me. Thanks Ebony!

Had a great experience at this store. Jon was extremely helpful, professional and personable! He was able to provide me exactly what I needed from a delivery timeframe based on a quick move, went above and beyond in providing details of the products as well as delivery and protection plans that are offered. Next time I am in need of furniture I will be returning and requesting him.

Ebony was amazing and very easy to work with she made the buying experience enjoyable

Great experience!

Store was clean and well kept. Ebony helped us with our questions and purchase. She was great to work with and made us feel comfortable by letting us know all our options and best deals!

Excellent costumer service! (Bonnie)

Mike was so helpful and I found a nice dining room table :)

It was great working with Larry he was a great salesman easy to work with check him out please.

Larry was great to work with! He helped me pick out my first sofa!

Larry is the best sales agent in Durham.

Ebony and Jon a really sweet workers and helped my family move in our house!

Ebony at the Durham location was so knowledgeable and helpful!

Ebony and Larry were great and paired me with the perfect mattress! Ebony followed up and made sure everything went well with the delivery. This place and the people that work there never disappoint.

Ebony gave great customer service when we walked through the door. I felt very welcomed. We had a set price range for our dining chairs and she helped us to get the chairs we wanted. Thanks Ebony we will be back.

I visited twice. I appreciated being able to shop with no pressure, but the salesperson (Maria) was nearby and answered all of my questions. No doubt that the chair being delivered this week is exactly the right thing at a good price. Update: came for two more chairs. Jorge helped me get exactly the right thing!

Bonnie did an excellent job helping me with my bedroom set. Made the process super quick and easy. Would definitely go back!

Mike was fantastic, so helpful!

Ebony was a wonderful help at the Durham 27713 location

Mike and Jon were excellent customer service, they stayed an hour late to make sure we got taken care of. We plan on coming back to get our mattress; kids furniture; and more! Truly a wonderful experience I never knew buying furniture could be this much fun and this easy

Larry was definitely a big help!! If you’re looking for a great deal definitely come see him!

Larry was awesome, ask for! Helpful, quick and well informed :)

Larry helped us tremendously on our furniture purchase!

Larry was great, come see him.

Great store with a friendly staff. Mike hooked us up! Awesome salesman with great deal of knowledge.

Mike (and Bert too!) were excellent, and took care of us through our entire purchase. Come in and ask for Mike, 10/10 recommend to purchase here again.

Maria was patience and kind - very informative went over all information that was required for my purchase. She made my experience smooth and easy. Thank you Maria!

Jon was absolutely wonderful! He was so knowledgeable in the products of made my decision so easy! I would definitely recommend and cannot wait to get my new couch in!!

I PURCHASED A SOFA FROM KIMBRRLLS FURNITURE CO AND IT WAS MADE BY ASHLEY FURNITURE AND I GOT IT IN 22 DA MONTH OF NOV AND I PAYED IT OFF ON TIME AND THE BACK OF THE COUCH WSS NEVER ZIPPED UP I CALLED DEM BAC UPSET I WASN'T NEVRR AWARE OF 1 YR WARRANTY " STUFF STARTED COMING OUT OF IT NOBODY HELP ME SO I WANT EVER BY FROM KIMBRRLLS FURNITURE AGAIN NOR ASHLEY FURNITURE IT'S TERRIBLE FURNITURE THERE "IM Disabled and I don't have money for RIP offs

Come see Larry! He got me a great deal!

Larry was very helpful and amazing customer service

Jon was excellent 😊 He took the time to sit with me and review all possible options for my living room. He even drew out the layout for me so that I could picture how everything would look. If I could give him 6 stars I would. Great purchasing experience.

Mike was amazing!!!! Give him more money

I originally only came to this store to get an idea of the furniture I wanted. I have had prior negative experiences at different Ashley stores and expected the same at this location. However, Brian, Mike and Bert have made this experience extremely positive. They were welcoming immediately, helped us as soon as they were able, provided a tape measure when we asked and were patient with us as we changed our minds time and time again. We could not have asked for better service!

Had a genuinely lovely time buying a couch here. If you visit, ask for Mike. He was helpful, never pushy, and just generally a pleasure.

We had been researching our selection for a while but Mike was absolutely phenomenal at helping us understand our options and make the best decisions for us. Mike took the time to understand what we were hoping for. He was informative, not pushy, and very kind. Really made our in store trip a memorable experience. Thank you, Mike!

Larry was extremely helpful and very patient, he was knowledgeable about the products

Larry was knowledgeable, patient and responsive. His communication was extremely good. Happy with experience

We bought the lindyn couch chaise and arm chair today. Maria was very helpful and accommodating! We’ll be back for the swivel chair soon.

Larry was great. Awesome customer service

Larry was great! Helped us find just the piece we were looking for today.

I had a great experience with Larry. He was so nice and helpful, 10 out 10 do recommend. Make sure to ask for him.

I had a great experience with Larry! Being a child of an interior designer when I walk into furniture stores as a black woman people aren’t very eager to help me, however he was quick to approach me from the moment I entered the door. I wasn’t looking for anything in particular, but he made sure he checked in with me and showed me all the clearance items.

Ebony helped us find exactly what we wanted!

Ebony was INCREDIBLE! Made the experience fun and painless! Thank you!!!

Mike and Maria both were great help Overall experience is excellent Thanks Ambika & Gaurav

Ebony was very helpful! She gave me great information and was very patient with me while I picked my couch

Great service! Ask for Larry . He's was informative and patient.