Ashley Store + Outlet | Fayetteville, NC 28314

We haven’t been furniture shopping since we were first married. We had a great experience purchasing a bedroom set and mattress from the Ashley store! Adrian greeted us and was very helpful and attentive during the process. She took the time to help us find exactly what we were looking for and ensured we got the best price possible. It was a great experience!

Ken is the man

Ken was our sales associate today. He was able to help with all our needs when finding furniture that fit our imagine for design. The process was simple and straightforward. Great experience if you have any future furniture needs ask for Ken!

Absolutely great service. Thank you Holly

10/10 Amirah was helpful and professional. Couldn’t recommend her enough.

The general manager, Joshua, was great! Worked with myself and my husband to find the perfect mattress for us. Super chill and doesn’t hound you. Go in and be sure to ask for him!

I worked with adrian and josh they were very helpful quick in and out with the purchase and pretty much every employee i interacted with was super friendly.

Tiffany was an amazing sales person. Great customer service skills and very courteous. Thanks for everything

Kevin helped us out and did an excellent job on explaining everything. He helped us pick out our couch! Everything was perfect!!

Holly was very helpful and patient with us as we did not want to make a furniture purchase while feeling rushed or pressured.

I came in here looking for a specific item.I found it within a matter of minutes. Paperwork was done, and out the door, thank you for no nonsense purchase. Dustin was very helpful. Thanks

Went in looking for a new mattress for our daughter and were greeted right away by Adrian. She helped us find exactly what we needed and were in and out the store with a new purchased in less than 30 minutes! I appreciate someone who isn’t just trying to make a sale but is honest and cares about the customers. She was truly amazing! Made the whole process so smooth. Definitely recommend asking for her in your next visit!

See Phil for the best deal. Nice location, clean and lot of people there trying to help you out. I walked out happy with my dining set

Tiffany was great. She provided great feedback and expertise when answering questions and helping us find the right furniture. Friendly and very responsive. Would recommend to anyone!

Worked with JP to purchase an oversized couch for me and the kids. He made the process simple and easy and I cannot wait to get my new furniture. 10 out of 10 definitely recommend!

Ken was amazing !!!! I feel so confident and satisfied with my purchase !!!!!!

I’m really disappointed with the way I was treated by your associate, Adrian. I had a store protection credit of $699 that I wanted to use toward a sofa and couch set, financing the remaining balance on my credit card. After discussing it with my husband, we decided to wait. Despite his decision, Adrian kept trying to persuade us. I left the store with plans to return the next day for some home decor. I specifically asked if I would be getting brand new items in their original boxes and she said yes. However, when I returned, Adrian told me I would have to take items from the floor that had scratches and peeling paint. To make matters worse, I was informed I needed to pay an additional $108 out of pocket. I felt frustrated because I had found those same items online for a lower price, and they would have been shipped to me brand new, cost me no additional cost, and left me with some money in my pocket.

Ms Tiffany was very patient and helpful through out my shopping for living room furniture. She gave me some great suggestions. She took her time to find me what I was looking for. Great sales person. Thank you Ms Tiffany. I will be back.

We were in the store today and Mrs. Melinda was extremely helpful and friendly.

All the staff members were amazing. But, Amiyah was so helpful, patient, and attentive. We also had our two year old and she helped make him feel just as welcomed during our shopping experience. We now have a sectional we are absolutely obsessed with. We owe a lot of that love to Amirah as she gave us guidance for what would fit our family (and wallet) the best. Definitely would buy your furniture from this store and ask for Amirah’s help!!

Ken was the best. He heard what we wanted and he got us just what we needed. Will love to do business with him again.

Tiffany greeted my wife and me at the door and very pleasantly asked if she could help (not pushy, but inviting). Great personality! She gave us our space until we were ready for her. She was very knowledgeable and helpful. It was Black Friday and she and the floor manager, Holly, made our evening and purchase a great experience. We will definitely look for them with any future purchases. Danny and Cathy Stedman

Had a great experience looking around, and the assistance was very helpful!

Ken was very helpful and found exactly what I was looking for!

I had holly help us get our dream couch and she was super supportive and so helpful made our experience super pleasant and wonderful !

If you’re looking for any furniture or home accessories Ashley’s is the place to go and if you want the sweetest and best assistance ask for Holly! She was incredibly knowledgeable, helpful, and patient while we found the couch of our dreams. Thank you for everything Holly!

Daniel was wonderful and was very helpful. He helped up find everything we needed. Go ask for him.

We went in specifically looking for a particular couch, Holly helped, didn't push us to anything else but what we were wanting. It was very quick and easy. Thank you

Ken was very knowledgeable and helpful. Highly recommmend!

Ken helped us out today in looking for a new couch and ottoman. He was the BEST! Super helpful and informative with everything. It was an awesome experience and super seamless! Thanks so much for getting us all set up!

Ken is a great salesman.

Thank you Ashley for your hard work today and putting in extra time with me.

Ken was AWESOME! Very knowledgeable about each piece of furniture I looked at! I walked out with a beautiful accent chair

Phil was extremely helpful and made the process of buying a new bed set quick and easy!

Ken was excellent and fair also got me exactly what I need/want.

The location was full of friendly and professional associates.. explaining all my options on purchasing and they large selection they have to offer…

I was there this afternoon and was helped by Holly. She was very nice and was very helpful. I enjoyed it there and will be coming back again.

Great service!!!

No hassle shopping and very helpful service from the team

Holly was very helpful when my cousin & I came in to get another furniture piece for one of my rooms. She is friendly & was extremely helpful to me. Thank you Holly will be seeing you soon

Tiffany was awesome! She was a huge help and worked with us and checked on us the entire time! Thank you Tiffany!

Ken was an energetic, out-goin, friendly, respectful worker that helped us buy our new furniture. He was honest, relatable, down to earth and realistic when it came to crunching numbers!

Ken was the best!!! 10/10 recommend asking for him!!

Jp is the awesome! He’s help me out with everything today!

Ms. Melinda was a very helpful and informative host. She helped us save money for my mother and was sweet the whole time

Ken was awesome first person to recognize me walking around the store went out his way to help me even when helping other customers

Great experience Kevin was amazing to work with and answered all of our questions and understood our families wants and needs!

I give 5 stars it was a fast easy experience. Went in for our daughter a bed and came out with me and my husband a new bed and her a whole new bedroom set with side dresser and big dresser. Very great people Joshua is the best ask for him he is also a manager.

Amirah is absolutely phenomenal! She worked with us even though we were very indecisive and didn’t lose patience with us. She was so kind to our children as well ☺️ We found the living room set of our dreams for an excellent price!!! 100/10!!! Ask for her and you won’t be disappointed

Phil was awesome. He gave us the information we needed and requested. He also gave us space to talk about the purchase without high pressure. Great guy….

I worked with Anna at the Fayetteville Location she was Great very Patient and Knowledgeable

Great and friendly customer service and beautiful furniture

My husband and I have never delt with Ashley's furniture before. They came recommended by our son. The process started off really great. Our sale's man was really great and answered ALL our questions. Since we've never delt with them I asked several times if once the furniture was delivered and for any reason we couldn't use any piece of it could we return it and get a refund or exchange, and the sale's man told us yes each time. We trusted him and took him at his word so we made the purchase. We purchased a sofa,recliner, 2 end tables, and 1coffee table. Once the furniture was delivered we realized we couldn't use the recliner or coffee table. Notified the sale's man who had actually given me his cell number to contact him directly instead of calling the store. This gentleman, by the way his name is Ken Wilcox with the Fayetteville Ashley's store. We text numerous times before we actually made the purchase. Once I contacted Mr. Wilcox and explained everything to him, his story changed. I've texted him twice with NO RESPONSE and I've also spoken with a supervisor with their customer service department and she told me there was nothing they could do. Since I signed for it and there policy states no refunds or returns once the order is delivered and signed for there was nothing they could do. So my reply was it doesn't matter that your employee told me I could get a refund or exchange if I wasn't completely satisfied. As a new customer my husband and I were lied to numerous times and Ashley doesn't care that their employees are lying to customers to make a sale and get commission. I wished I had never done business with Ashley. I have since found out that several people we've spoken with said they had a bad experiences with them also and they wouldn't make good on furniture they had purchased. We've delt with Society Hill in SC for our furniture in the past and we've NEVER had a problem with them. We thought we would give someone else a try. BIG MISTAKE!!! I would NEVER recommend Ashley's to anyone. If you need a good company to deal with for furniture give Society Hill a chance. Family owned and always willing to go the extra mile for a customer. This company also used to sale Ashley furniture but discontinued saling their furniture due to poor customer service and poor quality of products. This says alot!! Jennifer

Adrin and Cristy they are the best. Helped us and made the experience the best. Will definitely come back for anything else we need.

We came in just to look at mattresses and ended up buying my dream bed! I even got amazing new pillows! Adrian really made this amazing experience for us and gave us an amazing deal! Thank you so much!

Ken was patient with our family, was transparent, and we did not feel pressured in our purchase.

Our visit to Ashley was phenomenal. Our salesperson, Jenny was most helpful and understanding. We plan to return and also recommend others.

Great shopping experience at Ashley store in Fayetteville, North Carolina. Tiffany was a wonderful sales person. She was friendly and very professional. I would definitely use her again as my sales person.

Customer service was excellent.

I went shopping last weekend and was lucky to have JP as my sales representative! He was very helpful and made sure I got the best deals in the area! If you are going to shop at Ashley’s I would definitely recommend JP!

Amira and Diane K. were super helpful for all of their assistance today. Returning customer and their help today is why I return. Thank you two for taking the time today with me!

Anna was so lovely to work with! She is very knowledgeable and works through the design process to make sure you love what you’re getting. 10/10 :)

Went in yesterday with my family. We ended up buying this sectional! I believe Ken was who helped us out. Super super awesome guy. He compared online and in store prices for us. We appreciated the help! Thank you again!

As soon as I walk through the door, the salesperson that “greeted” me tried to run a hard credit check on my information BEFORE I even showed interest in buying an item. I felt watched and pressured with every step I took throughout the store. Our salesperson didn’t even introduce themselves to my wife and I. While some of the salespeople are knowledgeable, they lack important customer service skills. My wife and I were both VERY uncomfortable. We only stayed for less than 10 minutes before we decided to go to Rooms To Go where we had a much more pleasant experience, and ended up buying our furniture there.

Holly is a great listener who provides excellent service. After almost an entire year of looking, Holly took us right to our first purchase and to view options for our second purchase. I highly recommend talking to Holly about what you're looking for.

Thank you Tiffany for a wonderful and smooth transaction! You were awesome!

Ken had good knowledge on all the couches

We worked with Ken Wilcox and he was awesome! Compared prices to the online and got us the best price available. Highly recommend working with him and Ashley Furniture!

Adrian Considine is very professional. Very knowledgeable and very easy going. She didn’t hover and press you for a sale. Would recommend her to anyone!!

Had a great experience today with Ken at Ashley in Fayetteville, NC. Worked with our budget to find a great power lift chair for my dad

Amirah was great with getting me what I needed.

Anna was awesome! She helped make the process of finding the perfect sectional seamless!

Ken was very helpful! Definitely will go to him for future

Melinda was very helpful setting up our order and getting our furniture.

Holly was excellent, super helpful and has great recommendations!

Ask for Shark Boy & Lava Girl!

Holly did a great job helping me find furniture for my new apartment and put a lot of effort helping out.

Ask for Tiffany (in pic with me)! She took care of ME! Offered me great discounts and flexibility with delivery. Ashley Furniture stylish and sturdy with the best part being the 5 year warranty that covering everything!

Pleasant helpful and well informed about prices and discounts on furniture. Thank you Tiffany

Our salesman Phil is very knowledgeable as well as informative.

Amirah was fantastic! The whole process was quick and easy. Will definitely be back to see Amirah!

Phil has great customer service and I appreciate him answering all of my questions

Holly was amazing at helping me find exactly what I wanted. She’s such a doll of a woman!

Phil was great!!

I had a fantastic experience with Ken from Ashley Furniture! He made the purchase simple and quick!

Kevin was so helpful and made the buying of our new dining table easy!

Kevin was absolutely fantastic! Had great customer service highly recommend going to him!

Kevin was very helpful to ensure we get our furniture delivered around our busy schedule!

Ken and Amirah were amazing from start to finish. Assisting with selections and being patient with my indecisiveness! Finally found my perfect living room and dining room sets. Thank you guys for being so professional and attentive!!!

Jp and Diane were very helpful and informative. It was a pleasure working with them

Ashley furniture has amazing variety of styles and selections. The sales team is always professional and very helpful to the guests. The store is very well run, and the team environment shows. The front desk is always willing to lend a hand and help the guests with any questions or concerns. It’s always great to visit Ashley furniture. -brianna

Melinda was great. She check on us and wasn't stalking us in the store. She was very helpful and polite. If I was to go back I would request and ask for her.

Customer service as it should be….Great . Tiffany was very attentive, friendly and accommodating. She took the time to listen to what I wanted and then showed me various options based on what I described. Thank you Tiffany. I’ve got more shopping to do so I will be back.

Very kind, he gave my daughter snacks while buying the furniture. Holls

Holly was outstanding! She helped us through the whole process of buying a sofa, and gave us an excellent deal. Look no further and come to Ashley furniture!

We worked with Holly and she was fantastic to work with. She help entertain our kiddo while we looked around which was a huge help. She even offered him snacks and pushed him around in a chair to keep him entertained. Highly recommend working with her. Super honest, patient and kind.

We worked with Holly and she was great! She took the think work out of picking out a modular sectional and was able to show me multiple options to fit the dimensions of our space perfectly. She was also able to get us the best price for what we wanted. She was also great with our 6 year old son who had an endless amount of questions for her and the in/outs of the furniture store. I highly recommend asking for Holly when you come to this location.

My wife and I recently moved to North Carolina from another state. Before moving, we contacted Ashely's and spoke with associate Amirah Williams. Amirah worked with us before, during, and after our delivery. I highly recommend Ashely’s, and even more, I highly recommend Amirah Williams.

Amirah at the Fayetteville Ashley store was amazing to work with and helped us find the perfect sofa to fit our wants and needs.

Very nice informative gave discount

Phil was outstanding and a pleasure to do business with, I’ll be back!!!

We came into the store on Saturday and we met Ken. From start to finish he was proactive and attentive to our needs. The experience was easy fast but not rushed. Ken was super fantastic thank you Ashley for having such a great sales person on your team. Sincerely Wayne and Culbreath.

Ken was great! 2nd time buyer from him and super helpful.

Ken was super helpful.

We were assisted by Melinda. She was very helpful and assured us when needed. She checked on us twice to make sure everything was fine and she was not over bearing.

Jp was awesome very patient and helpful. Experience was Great

Awesome!!!

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Ali (Alexandra) was one of the nicest ones yet! She gave such a good advice and calm energy when doing such a big purchase! Thank you for being so kind and generous explaining everything!!

Melinda was extremely caring and helpful through my process of buying a sofa and bedroom set. She was patient with me, as I changed my mind multiple times and made sure I was able to get everything that I needed and liked for my home. Thank you, Melinda!

Ken was very helpful !

Very nice store. Sales Rep Ken very helpful and knowledgeable.

This was our first time here at Ashley and my wife and I thoroughly enjoyed every single moment of it due to Ken. He truly made things so easy for us both thank you so very much Ken

This was our very first time here at Ashley and Ken was absolutely Amazing!!!!! We will definitely be back and my husband and I will be looking for him for sure 💜💜💜 he was so thorough, polite, and personable. He made spending our money pleasurable. Thank you Ken

Adrian was so awesome and helpful with helping us pick out furniture we will love!! She was very professional during the entire process!! We will definitely be back in the future 😊

Kevin was very helpful and id be more then happy to help him get an extra day off

Came in looking for a couch and Phil was a great help! He guided us through each of the sections and was able to answer any questions we had! If you’re ever looking furniture come and ask for Phil!

Great experience with Tiffany! We love our living room set!

Ali is 5 stars herself! Go see Ali!!

Melinda was very nice and helpful with our new bedroom set! We will most definitely be coming back!

Ken was very helpful and patient with my indecisiveness, I would definitely give 5 stars and will purchase more furniture soon! Thank you Ken for all your help!

Outstanding service and support Thanks you

Great customer service ! Tiffany was perfect and helped out in every way. She got wonderful sense of humor and loves helping out. Thank you Tiffany!

Adrian helped us and she was so great! Gave us space to explore on our own and then was so attentive once we needed her.

Holly at Ashley’s was amazing. She helped us through out our search for the perfect bedroom set. She was pleasant, patient and courteous. She made the buying process smooth which was super convenient

Holly Was very nice and patient. She was also very friendly. Took the time to understand what exactly we wanted and delivered excellent service.

amirah was wonderful to work with! she helped me choose the best thing for me and my family!

I bought a bed and mattress,it will be delivered oct. 9th. The selection was very small i feel they could have had in store inventory.

Affordable prices for any furniture you’re looking for. Tiffany made the process super easy.

Holly was very helpful and mad the process easy.

Tiffany was very helpful and informative to ensure I got the furniture i want for the price i wanted as well!

Tiffany was very polite and helpful. She did a great job getting us some discounts also.

Kevin was amazing! He greeted me when i came in the store with great energy. He was very helpful!

Kevin DeJesus was EXCELLENT! Loved his energy, conversation and customer service!!

Kevin was absolutely fantasic and helped us find a couch that works for our family.

Holly did a great job. We enjoyed every moment. We will be back. Thank you Holly.

Great staff kind and caring especially Tiffany, I went in for a sleeper couch and got that and and nice mattress for a fair price. Thank you so much Tiffany.

Jp was amazing in helping me and my husband find a bed frame! He was helpful and very nice. 😊

Excellent service and options! Thank you Adrian for your help and expertise!

Ken was very helpful

I am glad I came in today. Adrian was very helpful, friendly, and answer all my questions. Thank you so much!!!!

Kevin was great! We love our new dining set!

Tiffany was awesome she assisted in every way

Tiffany was very pleasant and professional. Her expertise helped us find the perfect table.

Melinda is a wonderful sales person. Very friendly, not pushy. She gave us space to make our decision. Wonderful young lady.

Ken is awesome!!!!

Friendly & helpful staff.

Great service, extremely helpful. We had a lot of fun having Holly help with picking out a new bedroom set. We will definitely be back for some more stuff!! Thanks Holly!! You won’t regret coming here great prices and great customer service.

Holly was absolutely amazing and helpful. The smoothest furniture shopping experience I’ve had yet! Thankful!

Holly was extremely knowledgeable & helpful during the buying process! She made it so easy & was able to help us get the best deals!

Anna was incredible in helping us find what we need and showed an impeccable attitude with our indecisive nature!! . I would recommend shopping here with Anna to anyone! Thank you so much!

Go see Anna at Ashley’s! She was an amazing sales rep and super helpful and extremely patient with us. She was very knowledgeable about the buying process and helping our choose the right pieces of furniture for our new home. Thank you Anna for you time and amazing service

Tiffany was wonderful! Helped us out so much and got a new couch for my house!

Holly was very helpful and answered all of our questions! Great service!

Ken was very helpful.

Ken did a fantastic job finding a box spring

Ken really helped my fiancé and I out with our boxspring today. Truly helpful, fast service, and kind! Thank you so much!

Kevin was great, he was attentive and listened to exactly what I wanted

JP was great!!

Holly was great, much appreciated.

I went to Ashley Furniture store. On Morganton Rd. In Fayetteville, NC. The Sales Lady Miss Tiffany was so kind and courteous. ♥️ Thank you Miss Tiffany. It was a pleasure to meet you 🤝

Kevin was very professional and was able to get me a solid discount with expedited service.

Tiffany was very informative, nice and professional!

Tiffany was awesome

Excellent Customer Service! Quality Product!

Kevin DeJesus was extremely courteous and helpful. Great customer service!

Adrian had so much patience with me. Made my purchase with ease. Thank you!

Kevin is the best sales associate. I will recommend him to my friends.

It was a pleasure shopping at Ashley Phil was wonderful and extremely helpful. I made a purchase and will return to purchase more the labor day sale was my deciding factor.

Ken was amazing, very knowledgeable, and made us feel like family. Oh yeah he’s invited to the cookouts.

Ken was absolutely amazing. Get with giving us all the information we needed and helping us save some money!!!!

Ken was absolutely amazing! Helped me and my husband fine the perfect furniture for our new home❤️

Holly White was very helpful! We love our new furniture!

Kevin is good 👍🏼

My wife and I bought our bedroom set from here. We had the best experience with our salesman Ken! We will definitely be back for more furniture in the future!

I came in and was expecting just to look around but Ms.Tiffany was a big help I was approved and I even had so many fees waived. I walked out the door paying 0 with the hottest sectional out right now she deserves 100 stars . Yall go see her today like now 🎉🎉🎉🎉🎉

Tiffany is awesome and very professional.

Ken at Ashley Furniture in Fayetteville NC is awesome! Great customer service and he worked out a great deal just for me. Five star service and I would highly recommend seeing Ken.

Tiffany gave us great customer service!

Tiffany was good !

Tiffany was awesome and accommodating! She knew her stuff!

This store is trying to scam me out of almost $2000 dollars on a mattress. With their comfort guarantee. That they don't tell you that you must spend the same amount or more on the next mattress, at the time of purchase. But don't have another mattress even close to the price range available. I tried being reasonable to get store credit for the difference instead of trying to get money back. That's not an option either. I would never do business with this company again.

Kevin De Jesus is a great sales associate. I highly recommend him.

Excellent Customer Service received from Tiffany. Tiffany is very helpful and a very good sales representative. Thank you, Tiffany

Tiffany was great! Very friendly and helpful staff!

Tiffany, Kevin and Ken were amazing! Even though we ran into a hiccup with the financing they explained the situation and it was great clarification! Will definitely keep this place in mind for future purchases.

Tiffany spent a lot of time and energy trying to help us find the right pieces to furnish our home. She was kind, patient and amazing.

Melinda was friendly, efficient, and knowledgeable! I was in-and-out in 30mins, she helped me navigate my preferences versus what was in stock, and she made sure I was happy with my choices. I'm also in the Army, and she was willing to work with the Army's complicated systems of orders and deliveries. Great service!

I had a great experience from my visit to Ashley Store. Shout out to Melinda for helping me find everything I needed for my apartment.

Tiffany was an awesome salesman. She was very professional and knowledgeable. Great experience. Thank god for Ms. Tiffany blessing us with her expertise.

Great place to buy furniture! We were helped by Holly W. She was great! She p rovided great customer service and helped us pick the perfect pieces for our home!

Awesome service and friendly staff. I didn't feel rushed or pressured to make a decision.

The easiest process of buying new furniture I have ever experienced. We were greeted at the door, and helped by Melinda. She was an absolute delight to work with. I took my parents to buy a new couch, and she was so patient with us. She gave us space to browse, answered every question we had, and was really knowledgeable, which streamlined the process. Beautifully spacious showroom, seemingly innumerable attractively priced merchandise, and a very stimulating ambiance. I would definitely recommend Ashley Furniture if you are in the market for new furniture, and most certainly ask for Melinda.

It was a very nice experience, guy named Ken was very nice and respectful. Helped every step of the way.

Ken was an amazing sales person did the absolute best for trying to help us out! Will definitely come back to him he’s the best thank you Ashley furniture!

Ken was a great! Ask for him !

Ken did a great job selling me everything I needed for my new home… quick and easy

Thank you Kevin for all your help great service

Kevin did a great job helping us finding our stuff for our living room Great job Kevin keep it up

JP was absolutely amazing! My wife and I came in with a list of things we needed as we just moved to Fayetteville from a small college apartment.

JP was very attentive and listened to what we needed. Got us a great price and great delivery date!

So far so good. (Not delivered yet) but my salesperson Adrian C was just the right mix professional and personable.

Kevin has great customer service skills and is very knowledgeable about the furniture.

Ken was an excellent salesman.

Holly is amazing! She took her time to explain and show me different sets I was looking at.

Adrian

Very friendly and well informed staff. Tiffany was a joy to work with and I recommend her to anyone looking for quality furniture at an affordable price.

Ali was great!

Ken was very helpful in helping my daughter get her bedroom furniture. He accommodated our needs. Thank you!

Ken is an amazing salesman. He made my purchase easy and quick.

Ken was amazing. He made my moms purchase easily and simple. He’s a great salesman

I enjoyed the entire process at Ashley today!!!! Ken was attentive the entire time and provided the best customer service to me.

Kevin de Jesus was very helpful, also my baby loved staring him down.

10/10 would recommend Ken if you’re trying to find a new couch. He slays. And that’s on period 💅🏼

Ken is a real sigma on skibidi with W rizz. Helped me with trying to find my glasses. Didn't find em but the effort was appreciated.

Ken a real G for real for real. Hes an absolute monster at selling couches got is very low payments as well!! 10/10 would recomend using him when looking for furniture

Tiffany was an awesome help

Phil, Christy, and Diane were fantastic. Helped us find everything we were looking for and made it simple and easy. Thank you guys!

Anna did a fantastic job!!!! We loved her service and help!

Kevin was very informative about the product & gave the best possible price. It was an amazing experience. I will always use Kevin as my furniture consultant.

Ken was very knowledgeable and helpful with choosing a couch that suit us. He was patient and let us try different options before coming to a decision. He was friendly and made the shopping experience enjoyable 😉

Ms. Melinda was awesome, personable, professional, and courteous with this over 70+ year young couple. We had a great time purchasing furniture from her, and I never enjoy shopping says he 🤦🏻. I highly recommend Ashley Homestore and ask for Ms. Melinda for a wonderful shopping experience.

When we arrived at the store, they were very quick to answer our questions concerning the mattresses. We struggled to figure out the brand that we were looking for, but they were able to deduce what we were talking about regardless of how vague the information was. Tiffany was very helpful in helping us make the best purchase based on our specific preferences. I would highly recommend buying here on that experience alone.

Great experience

Phil was wonderful. He let us look around in peace. He knew every feature of the different furniture we were deciding between. Best experience. Will definitely be back.

Me and my husband went in and purchased a couch yesterday… Tiffany was our sales associate and she was soo sweet! We did not feel pressured or rushed and we had a great experience! Thank you Tiffany!!

I had an awesome experience at Ashley Furniture. Kevin was very helpful throughout my purchase. He has excellent customer service and was very patient with me. I'll definitely be coming back!

Ms. Holly was amazing! Very kind and not pushy at all. She had good knowledge of products. Sale went smoothly

I had some what of an idea of what i was looking for but I was just there to look around. Aminah was so sweet she asked me what I was looking for and I tried to explain to her my thoughts. she took me to 2 options and found me exactly what I was looking for. She very patient with me when some communication on final price was misunderstood. Super sweet staff. Very happy with my visit.

bought the mattress yesterday 8/26. told us it would be delivered today, 8/27. at 6pm today we were told it would be delivered on 8/30!! what’s the point in delivery if it isn’t on time? might as well have a pick up option bc delivery is USELESS. my husband spent $4K on the mattress but if we would’ve read the reviews prior to purchasing we would not have picked this place to buy from. y’all really need to make some improvements on delivery otherwise don’t offer it as an option. i will be incredibly upset if our mattress doesn’t come on time and in perfect condition. my expectations are extremely low after seeing other peoples reviews. smh.

BEFORE YOU EVEN PURCHASE CONSIDER GOING SOMEWHERE ELSE FOR BETTER SERVICES WITH CHEAPER PRICES. I want to start off by stating Holly was amazing! She listened to us, heard our problems with our sleeping and was able to find a mattress that we were able to both enjoy. With me being a soft bed kinda gal and him being a firm bed it felt like we would have to get a split bed but she somehow found one for us. As well helped us get a great deal without breaking our banks!! NOW I want to post the horrors we are dealing with AFTER PURCHASING! First, Javier put a hole in our wall during delivery service and told us to LIE for him and not say anything and promised us he would come fix the hole because he didn't want them to comp the money out of his check. Two days go by and he never showed and he again lied saying "my boss is gonna come by and fix it and he will call you". That same day I called Ashleys and informed them 1. theres a hole in our wall, 2. they dragged the furniture on our top step leaving cardboard and plastic stuck in our railings (leaving us to clean there mess) and 3. the bed was built wrong. The movers decided to place the middle beam under the right side of the bed (this left one side of the mattress higher than the left side causing severe problems). Both me and my partner have health conditions so we paid over $5,000 for this bed so we didn't have issues. We could even sleep in our bed and even after MULTIPLE attempts to try to fix it it still isn't fixed. I contacted Barbara in one of their departments and she stated she would try to help by putting in claims to fixing the bed and ordering the parts Javier didn't place in the bed (that were crucial to the middle beam). After a Second team came out they finally removed the unecessary beam from the right side of the bed and informed us "we still have to wait for the parts to screw the middle beam where it needs to go". Then after getting back and forthed by Dominque I finally got transferred to the manager Mary. Mary seems like she is trying to help but after 3 attempts of this bed still not being fixed properly, still unable to sleep in our bed, still in severe pain whenever we do sleep in the bed due to no middle beam, we just are so sick and tired of the customer service we are dealing with so we are trying to get rid of the whole bed at this point. Today I got Lauren on the phone. In all after expressing I shouldn't talk to her because I didn't want to drag her into something she doesn't know about she still insisted I speak with her. I explained how frustrated I am because this is the third time the movers come to fix the bed and I get told I don't even have the right parts for this bed. She then proceeds to tell me I have 3 separate part orders coming to my house to fix my bed and I got a message stating it'll take 2 weeks to receive these parts. Then proceeds to tell me no returns can be issued and in all tells me all they can do is fix it. Obviously they can't because it has taken a month and I am now having to pay money. I even called to confirm everything was setup for this third party company to fix the damages to my wall and they confirmed. Tell me why when I called the company they told me Ashley's never set a claim so I had to be the one to place the claim. This whole drama has left us frustrated, angry, and extremely disappointed in Ashley's furniture's services. We are now contacting lawyers to sue them for the bed never being properly made in the first, second, or third time, and now us having such severe flair ups thanks to their first mistake. DO NOT SHOP here unless you build everything yourself! After a month, I am still waiting for parts to try AGAIN to fix my bed and from the looks of it I will have to wait till October to sleep in a bed I received in August. As well, they are telling me for compensation I have to wait until the bed is fixed which feels like will never come. The showroom seems all amazing but their internal customer service doesn't feel like they care and will keep coming up with something to cover themselves.

Holly and Ken were very helpful with getting us a new mattress and bedframe. Thank you guys!!

Ken helped us find the perfect new couch! Really appreciated his patience with us trying to make our decision!

Ken did a great job finding us a sectional couch. We will come back to him anytime we need furniture in the future. Great experience!

Amazing help

Phil was very helpful! He assisted me with buying a mattress and bed frame at a very reasonable price.

Sales person was great. Had what I wanted. The only reason I didn't give 5 stars was the delivery fee was very high. 10 percent of the cost.

Kevin was our HFC and he more than delivered great service! Was helpful and always checked in while we looked around the store and was more than efficient when checking out !

Ali was amazing we will be recommending her to all of our family and friends she definitely made us want to come back for the rest of our furniture

Tiffany was very helpful in helping me find my living room set.

Every one was very nice and professional, JB one of the sales rep was excellent and helpful to the end. I liked the products and the process, I highly recommend the Ashley furniture store 🤠

Tiffany our sales person was amazing. Loved the grand reopening event. Had good sales and lots to choose from.

Tiffany was just wonderful she did an awesome job. We bought a leather couch from her today me and my husband Danny and so friendly and knowledgeable

Great service.

JP very helpful and informative and knowledgeable of store products

Kevin was great. Very helpful to me and my wife. Very patient and understanding a true gentleman

Very professional and helpful! Thanks JP!!

Beautiful store.

Very nice person and enjoyed all the work she put in. Tiffany is the best

Ken is the best! He was super knowledgeable, helpful and EXTREMELY patient. Thank you so much Ken!

Ken, was exceptionally helpful, leading us in the right direction with what we wanted. Also very patient with our indecisiveness until we committed to what we wanted. Ken is the go to!

Placed a $4,000 order for a new mattress and bed frame. Delivery was delayed several times, lack of communication from the store. Our delivery finial shows up today and the bed frame is the wrong color. Honestly, do you even care about your customers? Extremely disappointed and deflated, Additionally The mattress they delivered is incorrect as well. Still no response from anyone at the store. Update, I went to the store today 8/24/2024 at 10am. I spoke to Josh the General Manager. He was busy with an event today but assured me they will make it right, and I would hear from him on Monday. Update, no response from Josh the General manager on 8/26 as he promised. I called the store(2:47pm) thinking maybe he got busy and forgot…left a message with Dan. It’s now 8pm…no call. What can I do? Update, my wife received a call from Joanna (customer service representative) we explained the current situation to her. She said the sales representative said we changed the color in order to receive our order faster. That was a complete lie! We provided screenshots of the conversation with the salesperson. ( Holley) thank god the conversations about our order has all been through text. All this is so sketchy, basically it appears that they switched our mattress with a cheaper mattress as well hoping we would not know. Joanna explained it would be 24-48 hours before we would hear back..she needs time to review the order and such. So here we are, the wrong bed frame, a mattress that is wrong and us the customer having to send screenshots in just to get what we paid for. Still no call from Josh, the GM. Management, are you reading this??? Please help…

Ken provided us excellent service.

Ashley furniture has a wonderful collection of furniture. It has options for an every need of yours Tiffany was our salesperson at Ashley furniture store . She was patient, kind and helpful . She went out of her way to satisfy our needs and accommodate our preferences.

Ken did a great with helping me find what I needed. Wonderful customer service!!!

“I was referred to Adrian Considine by apartment rental agent, and from the moment I arrived, I knew I was in good hands. Adrian Considine was extraordinary from start to finish. She went above and beyond to explain everything clearly and ensured I fully understood the entire process. What impressed me most was her willingness to let me go home, measure, and even video chat with me to make sure the measurements were 100% accurate. She also assured me that the mattress I was interested in would work out perfectly. I’m looking forward to receiving my bed and experiencing less back pain, thanks to Adrian Considine outstanding service!”

Kevin is a joy to work with. The new store design is amazing and he sells it and the products like a pro. Great experience all around. Will definitely be back for my new sofa

Amirah helped me purchase to be delivered to my grandson in NC when I am in CA she was great

Fantastic service, great furniture and Phil was the best

Easy process and very knowledgeable on topics pertaining to setting up, durability and usefulness of the furniture.

My in store visit with ASHLEYS today was amazing Ken was such a great help in helping me find furniture for my kids bedroom. Thank you again Ken!

Come see Phil for the best deal :) he was amazing

Answered our questions, got us checked out quickly.

Amirah was my furnishing consultant. She was very professional and answered all my questions. She didn’t push or force a sale. I would definitely use her in the future for furnishing another one of my properties.

Great experience with Amirah

Holly was awesome in helping us pick out the furniture we needed and ensuring we get a fair price.

We went in to purchase living room furniture and were greeted by Melinda Brizuela she was absolutely amazing and she answered all of our questions and we ultimately purchased the furniture we needed for our new home! 10/10 would recommend this store!

We had exceptional service from Cristy!

Ken was beyond patience and informative. My fiance and I had an incredible experience. We are honored to be working with Ashely Furniture store. Thank you to Ken and all of the workers for the service and support.

Ken is the best

Melinda was awesome in helping us. Great professionalism, was helpful, spoke well, funny and had a great experience working with her

Kevin and Melinda provided great customer service.

Melinda was amazing

Ken helped me with my first Ashely purchase and it was 10/10 professional and easy from the beginning! Recommend for anyone looking to buy

Ken was the one who help me. He was nice he explained me everything and answered all my questions. I bought an Ashley matress and bed, he said that I need this matress cover for the warranty to cover, well I bought a warranty and the matress cover, ( anyway I was thinking in buying a matress cover anyway) the matress cover is not even Ashley is bedgear. The next day I went to see if I find some pillows (purple), they have it, and they did a price match from the day before for the bed was $100 less directly on the web page. So, those $100 went to the pillow and I only paid $85. Anyway if I go again I will ask for him, but I will check the web page and other places first for prices.

Melinda was great to work with and helped order the couch I wanted and never pushed me to order something I didn’t want or need.

Ken was great, helping the wife and me get a dining room set and a console.

My father and I went in to Ashley's Home furniture to talk with a guy who worked there by the name of Ken. He helped us through a streamlined process where we were able to get what we wanted for a very fair price at basically record speed. Very streamlined experience we like it!

Ken was awesome ! He was kind , proffessional, and i will definately be back and refer my friends !! Overall my experience was excellent !!

Furniture is nice and the employees were great but the delivery price is way too high and because I wanted the finance option, I couldn't get the sale price advertised. I usually go to Rooms to Go because of the better pricing and cheaper delivery but I got my bed at Ashley and would like the matching set. They wanted almost $400 just for the delivery which is crazy to me.

K. Wilcox amazing personality. Very professional & knows his job.

Ken was incredibly helpful and patient with my indecisiveness. He made the entire process easy and painless.

BEWARE! We went to Ashley’s in hopes of finding new furniture we wanted to purchase. We were greeted at the door by a young lady that told us to look around and when we found something we liked she would come back to us to do the paperwork. We found what we liked and she said come to the counter and we would do the paperwork. We put a down payment and said we weren’t sure of a delivery date and could we call her to get one. She wanted to email our sales paperwork and we requested a hard copy now and it printed out. We left and the next morning reviewed the sales transaction and on the very last page the word “dash” was listed for $699.99 . We. Called to question what dash was and she told us that it was a delivery fee that she had deducted $100 off and she apologized for not telling us that she must have forgot. We took that paper work back to Ashley’s to get a refund but sale lady had already left. When we asked for the refund because we weren’t told of delivery fee the girl at the desk wanted to negotiate price on delivery if we kept the furniture . She did our cancelation but we would have to wait 7-10 days before they could credit us back our deposit. Why this long a time?? We said no as we felt deceived from the beginning. The next day sales girl called and said she was sorry that the delivery fee was done automatically by upper management and she could do nothing about it. Our question is if that is true how could she have taken $100 off in the beginning and how could the girl at the desk want to negotiate a delivery fee if we kept the furniture. We feel we not told about the delivery fee because the price was so high and had we known we would not have shopped there. Very disappointed in sales person and Ashley furniture and will not recommend based on high and non disclosed delivery fees.

Great experience! Melinda was so helpful, friendly and patient!

Great customer service!! Amazing personality, very knowledgeable, well spoken and treated us greatly.

I worked with Phil and he was amazing! Very patient, made the process incredibly easy and he’s very knowledgeable. As long as he works there I will be buying all of my furniture at Ashley of Fayetteville!!!

It's a very bad services

Amirah was absolutely wonderful! She was knowledgeable, patient and really sweet with everyone

Melinda was great, super helpful!

Ken crushed it

Ken is the man

Kevin was incredible today ; was very informative and patient when it came to me finding a couch set for my new home . Would highly recommended coming here for great deals!

Phil did a great job

Awesome experience! Ken helped me with every aspect of my project. Will be back!

We had a wonderful experience with Adrian. We were greeted pleasantly as we walked in the door. She asked if we were looking for anything in particular and when we told her we were just browsing at living room sets, she told us to walk around and she’d check in with us. She checked in a few times but really gave us our space to look around. This was greatly appreciated. We ended up getting a mattress as well because of a promotional deal. The whole process was so easy. We really appreciated Adrian’s input but also her allowing us the time to look around and discuss a big purchase like this. Look forward to buying from her again in the future!

Worked with Ken Wilson. Great individual who helped us get an amazing deal. But what stuck out to me was he gave us space immediately helped us if we had questions and was fun to just shoot the breeze with. I always dread going shopping for stuff but I actually enjoyed just hanging out with Ken.

Awesome customer service. Great selection and pricing. Daniel was extremely helpful! Cannot wait for my new living room set to arrive.

Holly is amazing and helped me purchase a new recliner and I also purchased a new bed ...thank you so much Holly you rock!!!!

Nice location. Sale person Phil was awesome , very helpful with what we was looking for.

Great service in store, had some miscommunications about delivery dates and times but the store representative was responsive and able to work them out to our satisfaction. We will definitely consider this store for future furniture purchases and would recommend them to anyone looking for high quality furniture and a store that values their customers.

Come on in a get an amazing sleep test with our amazing mattress selections , temperpedic active breeze the best sleep you will ever experience. very talented and well knowledgeable sales expert , beautiful show room and amazing smiles when you walk in .ask for Annamaria she’s amazing .

Shopping at Ashley Furniture in Fayetteville was such a pleasant experience. We were assisted with southern hospitality at its finest and want to give a special thanks to Holly for her patience, kindness, and helpfulness!

We worked with Anna She was polite and listened to what we were looking for and advised on what would work for our needs.

Ken was great!!! Thanks for all the help - we appreciate you!

Go see Amirah at Ashley Furniture, not only do we have the same name, but she was an amazing sales rep. Very knowledgeable, patient and not to pushy. She gave us our space to look and also help with any questions we had! But from Amirah, you must ask for her at the door!

Ken really helped us, we didn't know anything about buying and we really had patience with us , definitely recommend

We had a great experience with Ken!

Ken did a great job, Amazing experience

helpful staff

Malinda did a good job. She was very helpful .

Ken Wilcox helped me find a couch I have been looking at online. He was informative without over selling.

Our sale rep was Amirah Very patient and helpful she will work with you and get you what you need

Phil made the whole process so easy! 10/10 would recommend shopping at this location!

Anna was awesome! Great personality… very knowledgeable… long tenure with Ashley… didn’t try to sell us something we didn’t want! Great experience!

Kenny was amazing. I loved him so much. He gave me a sleep test on the new tempurpedic mattress

Our sales rep Ken Wilcox was awesome. Very knowledgeable and helped us with several options. We will be back to buy as soon as we get closer to our close date for our new home

Holly she give me a great service in July 9 2024.keep it up Holly

Ali was a great help and assisted us on getting the perfect couch! Can’t wait for it to arrive at our home!

Ken is the man!!! I gave him all lemons and he made lemonade!!! He did a great job of informing me about the specials and giving me space to think about what I wanted. Then, he went above and beyond to assist me with My Ashley’s card. Well, he did all the work. Due to my negligence, I wasn’t prepared. However, Ken was ready to do what was needed, so I didn’t have to leave and come back. I highly recommend, asking for Ken, when you come in!!! He is the deal!

Amira Williams was so helpful, efficient and friendly. Our visit was very successful. Thanks Amirah

All the staff was nice and friendly. Took good care of me and helped me get some pieces for my new home.

Ms Andrea, was awesome and helpful I couldn’t have asked for a better sales associate. I also met the interior designer, I don’t remember her name but my kitchen is going to look lavish and luxurious while shopping on a budget.

My experience was amazing. Holly helped me find my dream couch for my new place. She was wonder and wasn't pushy about anything. I told her what I was looking for and boom she hit it right on the nosey!

Anna Marie was absolutely the best to work with!! She introduced herself, pointed us in the direction we needed to go and then left us to wander the store and look around. She was always available for any questions we had and knew what she was doing. This woman is a selling point at Ashley to get me to come back!

Holly was AMAZING. My family and I definitely enjoyed her. She was very patient and took her time with us. She allowed us to browse without hovering over us but kept checking in to make sure we were good. Enjoyed her customer service.

With the help of the friendly, knowledgeable sales associate, we found exactly what we were looking for.

Adrian was a great help with me today on buying a couch. Thank you for assisting me.

Holly was very helpful, patient, professional, funny and informative on the furniture I’ve looked at. She was exceptional as a seller. Her communication, and willingness to go the extra mile to help me was definitely mind blowing. I’ve appreciated the service and I’ll definitely be coming back.

When I went to Ashley with my sister to find a new sectional Holly worked with us and she was amazing. She was very professional, kind, and helpful and definitely will ask for her when I come again!

my girlfriend has to help the delivery guys get the couch up the stairs. they did not connect all of the electronic features of the couch and they will not return my call about getting it connected. will not buy from Ashley again

Phil was extremely helpful, and patient with our indecisiveness while we made sure we picked out something we really liked. And helped us with the financing company.

Very helpful!

I had a great experience at Ashley Furniture in Fayetteville. Holly is a great sales Rep. She goes above and beyond to make sure you get what you want. Very knowledgeable and helpful. We love our new furniture. We received it when promised. The communication was great from start to finish.

We had a wonderful experience at the Ashley Morganton Rd store!! Ken gave us phenomenal customer service from the moment we walked in the door. He was extremely helpful but not pushy. He asked what we were looking for and pointed us in the right directions with very helpful information along the way. He allowed us to walk around and shop while checking in every few minutes for help or questions. Ashley, you definitely have a great asset in Ken!

Kevin is an excellent Ashley representative. Just adopting as my son.😊😊 Thank you for kind customer service. My daughter should be happy with my selections.

Kenny did an awesome job, super knowledgeable! Wouldn’t have bought it if wasn’t for him. Give him a raise!

Mi comedor es de esta tienda y mi juego de dormitorio. TIenen cinco años y en perfecto estado.

We just purchased a bedroom set for our daughter's first apartment, and Amirah was absolutely wonderful to work with, she spent a very long time assisting and advising us and our daughter, and helping her with a purchase of her own as well. My wife and I aren't from the area but if we were, we would definitely shop there again and want Amirah to work with us once more! 6 stars out of 5!

Ken helped me a lot today and I was able to get the product that I wanted. Thank you Ken!

Today i was at ashley and Ken help me get my new nightstand great services

Came in today for a furniture set for my younger son and a man named Ken stepped up to help a lot! He was very professional and made the experience smooth. I would recommend him for all your Ashley furniture needs for sure!!!

KEN was very helpful an patient while we made options an was super knowledgeable about all the things we were interested in

Ask for Kevin great customer service, super helpfull and friendly, also Speak Spanish. He will find the way to help you to get the furniture you are looking for

Thanks Kevin for your attention and help. We trully appreciate you.

Adrian Considine was great and was very attentive to my style and decor. Really made it a unique experience.

Just left Ashley and Ken helped us! Amazing experience! Run right over and let Ken help you with all your furniture needs. Fun guy too 🤩

Kevin at the Manchester store was awesome, thanks Kevin!!

Adrian was amazing. She was so helpful and my daughter enjoyed her too.

Adrian was a great help and made sure our visit was successful and gave us great customer service and we will be back and will always recommend her.

Adrian customer service was awesome! She made the transaction process nice and easy. Very knowledgable and convenient. Thank you!

Just saw the new latest and greatest Night Ice pillows at Ashley Fayetteville. Thank you Demi, Cristy, Kevin, Ken and Phil for the hospitality!

Melinda is wonderful, excellent sale lady. Look for her Pat Chisum

Kevin was great he made the process feel like a breeze

Kenn and Anna Maria made our buying experience wonderful! Very helpful and patient! Highly recommend asking for them if you go to Ashley furniture in Fayetteville NC.

Amirah was very helpful. She was respectful of what I wanted and not pushy at all! Great customer service!

Ken Is the absolute best!! Buy your furniture from him! He is very friendly, and informative but gives you your space when you shop.

This review is for Daniel: We went in to buy a mattress with a rough idea of what we wanted. Daniel walked us through some sleep facts and information that would ultimately aid in selecting what mattress was right for us. He didn’t waste our time trying to sell us anything we didn’t want or need. Pleasant experience from start to finish and would seek Daniel out again for future purchases.

Adrian was awesome with us. She knew her products and based on our input lines is up with our next bed. We have purchased other items from here in the pased but the people we dealt with were just about a sale. Adrian was about ensuring we found the right bed for our needs.!! Come see her and you will be very happy!!!

I visited this store two months ago and talk to Kevin about getting a kitchen table set, fast forward to this past weekend I return and Kevin immediately remembered me, and took me to the kitchen table set that I had spoken about last time. He had me in and out of the store within twenty minutes which I thought was impressive. I would recommend this store to anyone shopping for furniture. Great customer service, and a very professional team. Thanks Kevin

Holly white is a great salesperson.

Very friendly and helpful staff. Very upfront and honest about everything. Great experience!

Very polite and quick service

Adrian C. helped us find and purchase a sectional that worked for the limited space we currently have. She allowed us to have space to look around but was there to help us find dimensions we needed and the style we also wanted. I didn’t feel any pressure to buy. We will come here again for our next needs because of Adrian. We had a great experience because of her help! :)

Thanks Ken!! Super helpful and patient! Recommend to anyone!!

5 starts can’t explain how great and professional Phill was. If you are in need of furniture that’s the man.

Awesome service by Daniel. Patient (trust me), kind, and professional! Will Shop here again.

Loved my experience. Awesome friendly, professional employer. Walked in to just browse, left with a beautiful new living room set. This man is a keeper 🙌 Thankyou, Daniel so much. I'll be back!

Ken was awesome, very professional and knowledgeable. Super easy and quick to work with. 10/10 recommend asking for him. Will definitely be back!

Malinda is friendly and helpful. We needed to furnish a whole house and she made the process easy. Malinda is patient and resourceful!

Malinda was a great help with helping me furnish my entire apartment. She made the shopping process extremely easy. If you are in the Fayetteville area and need assistance with furniture Malinda is your go to expert.

Awesome service from Ken! He quickly found what we wanted and got it ordered.

This was my second experience shopping with Ashley Furniture. I had the pleasure of working with Ken as my sales rep and he was so amazing, knowledgable, and patient. I came in with my 4 year old to shop for my first home, and Ken was so helpful & took care of us. Ken made the shopping experience with a toddler very pleasant, while still explaining everything to me and making sure I got the best deals and warranty! Our conversations and interactions reminded me of something that you would see in a commercial. I will definitely be coming back to get my mattress in a few months.

Holly was great !!! She was very kind and did a great job at showing us around . Give her a raise lol !!!

Amirah provided amazing service and assistance.

HOLLY WAS JOLLY AND JOVIAL AND KNOWLEDGABLE. ALSO VERY ACCOMMODATING. WENT THERE 20% ready SHE MADE IT SO EASY WE PURCHASED A LIVING ROOM SUIT.

Holly was 5 stars all day on multiple days. She worked with us over several visits months apart. She knew everything about all the furniture and mattresses and never pressured us once. She let us go at our own pace and in the end got what we wanted, what we needed, and at a very fair deal. Thank You Holly.

These salesmen are the rudest people. I walked in the store yesterday and was asked how he could help me, I told him I was just looking. His response was "well, have fun with that". I will never buy anything from this store EVER!!

Ken was very helpful and got me to the price range I needed to be for our furniture selection.

Great Store with Great customer service provided by Ken. he’s the best at understanding your ideas and getting you what you need for your home.

Great experience, very informative and cordial. Enjoyed the purchase. One note - the $997 additional charges should have been explained, prior to providing the total cost.

Amirah was wonderful to our family, and quickly found the couch of our dreams for us. Thank you Amirah!!

Always a great experience shopping here. Melinda was kind and helpful the entire time. Love the selection and painless experience. Highly recommend Melinda!!!!

Ken was amazing, very professional, and knowledgeable. Knew when to give space and when to come in and assist. Hands down one of the greatest sales associates I've ever had to work with. If you're going to Ashley's I definitely recommend asking for ken. Furniture was also nice 👌🏿

Never have I had such a wonderful experience at a furniture store Adrian was 5starts. She really took the time to ensure we were happy with what we ended up with. Extremely knowledgeable about the mattresses. And I’m happy to say she even got a delivery date for when we close on our new house!

Amirah was incredibly helpful in getting me my new furniture!

Phil took care of us, we’ve bought a couch and a dining room table from here. Both were definitely worth the money!!

Ken was phenomenal, professional, and very personable! We will absolutely shop with him again!

Go see Phil to get the best deal! Great balance of helpful and not pushy!

Amirah has been an absolute amazing sales rep from the day I walked in the door, and continues to assist with my needy self 😀 Her professionalism is top notch and her sweet personality extends the pleasure of working with her. Highly recommend!

I strongly discourage you from working with Ashley Furniture of Fayetteville, NC. They seemed very genuine and professional to our face, but all of the paperwork was extremely sketchy and contradicting what we discussed and agreed to on the sales floor. They said one thing to our face but billed us something totally different ($3,000 more). Since my wife missed it at the store, after she got home, I noticed it immediately and demanded a full refund the next day. Ashley Furniture told us they would issue a "full refund," but they shorted us $400. Fortunately we noticed the discrepancy and threatened to chargeback the purchase, which motivated the store to give us the remaining amount as a credit on the renegotiated purchase price of our sale, but only after 3 weeks of fighting and several trips to the store. If you do still work with them because they have an item you love and can't find anywhere else, check every number on your sales invoice, including tax, before signing and at checkout. They initially billed us at a higher tax rate than the NC sales tax rate, billed us amounts that differed from what we negotiated, and even their addition of the numbers on their sales invoice didn't add up properly and were "too confusing to explain" to us. We eventually got them to close out the purchase properly.

Phil and Joshua were exceptional today on our visit. We receive a comprehensive session on the different Temper matresses, allowing us to select the firmness for us. No pressure at all!!! He also showed us the Ashely brand for our guest rooms. They treated us very well!! We will definitely be back! They were awesome! Very professional. And will tell friends about them.

Amirah was amazing to work with. She never perused us but was very attentive to our needs. Great customer service and I would recommend this store to anyone looking for a good shopping experience.

Amira was great with us today. We were in and out with her help. Furniture shopping can be long and sometimes stressful but she was very knowledgeable and sweet it was a breeze.

Service was amazing. Ken was very helpful and nice! 5/5 recommend!

Just got a new couch here with the help of Ken, he was awesome, attentive, and very helpful. 5/5 recommend.

Great experience and service

Great experience. Friendly service from Adrian. Helpful and knowledgeable. If you need anything go see Adrian and she will get you what you need

If you’re looking for knowledgeable, experienced, and innovative professional for your furniture shopping experience, look no further. Amirah was absolutely fantastic and resourceful working with manager and team to ensure each product I needed for my home was fitting and available. She’s mastered the art of customer relationships by allowing client to be comfortable and homely within their experience and thoughts. Shop Ashley Furniture of Fayetteville.

I went in today and had amazing customer service from Cristy Watson!

Holly, Diane, and Daniel were all very helpful. Great staff, great service. Can’t improve on the best.

I worked with Holly on two different occasions and Amira once and they are both always so nice and helpful. One of the best experiences purchasing furniture…

Great customer service! Great place to buy furniture!!!

Excelente atención , amabilidad y buena asesoría , las instalaciones limpias y un buen clima

Holly is great. Helpful, patient, and kind. Edit: Paid hundreds of dollars for delivery i had to wait over a week for. Day of delivery they called to say half my couch was damaged so they'll deliver that half, then deliver a replacement other half later today. Then they called back again to tell me they actually won't be delivering at all, won't tell me when it will be delivered, and won't accommodate that I can't take off additional work to receive delivery now that they missed the date I paid for. Extremely bad customer service, avoid this place.

Holly was amazing!

My sales person Kevin was very professional and had great knowledge of the items we order. As well as making sure we was able to get our furniture to our home before the 4th of July. The whole HFCI team was very helpful.

Worked with Anna on getting bedroom set, she was knowledgeable, patient and friendly! Will be back!

Anna was amazing. She spent time asking us our likes/dislikes and moving furniture so we could see what it would look like together. Was able to get a complete bedroom set and she worked to get us the lowest price possible!! We will be back and working with her to complete other rooms in our home. Thank you Anna for your time!!

Got help from Phil finding an affordable couch and I'm pleased with my purchase and how he made the process easy.

Ali was incredibly helpful and not pushy at all! Best salesperson I’ve ever dealt with!

"Ashley Furniture embodies everything that shopping for furniture should look like. Adrian was a wonderful help to my Fiancé and I. She has assistant me each time we have been there, everyone else we have come across, which has been around 5 others, has been equally amazing and "normal" as I call it. When I say "normal" what I mean is relaxed yet available, and receptive to what our needs are while being jovial and having fun. We bought all new furniture for our house, and were given quite a few concessions on different pieces that we liked. Bottom line, Adrian will work with you on what you want. Exactly the way customer service should be handled. At this point, I feel like Ive known Adrian for years...an old friend. And now that I do know her, Im so happy to know she will be an old friend one day. Thank you Adrian.

Amirah is wonderful! Extremely professional and knowledgeable.

Ken provided excellent service and was of great help in helping us find a comfortable mattress! Highly recommended shopping here!

Great group of friendly gals working. Holly was wonderful and helped me find what I wanted.

Ken was awesome and polite. The service and products were great.

Edit review, I can no longer recommend this store. Awesome staff, very pleasant and friendly. Demi went out of her way to get us what we needed. Phil made sure he greeted us as soon as we walked in the door. Diane also showed great customer service. The two guys at the back that helped load was friendly and very helpful in loading our bedroom parts and also answering my husband million questions. Lol. I would recommend a thousand times over because of my experience here today. You guys rocked today. (Four days later) Had to edit this review, I'm very disappointed in Ashley's furniture. We were able to take the Queen bed we bought that day home. Got home, was given the wrong footboard. That's not the problem. We call the store told them the problem and we took it back the next day and it was corrected. We were also given the wrong platform legs and they didn't have them to give us that Sunday when we went back. Still no problem, they said, they would call us that Monday so we can pick up in store. We live 35-40 minutes away. The problem starts when Monday came and no phone call all day. I called Tuesday morning and asked about the legs, I was told they had no idea that I still needed anything and would call me back. The call never happened. So hours later I called again asking about legs I need for this queen bed (I only purchased the bed because family is coming in on July 3, which I explained at the time of purchase). Was told the person that can search for the legs was out the store, he would get them when he get back in today and I would get a call to pick them up. Guess what? NO CALL! So it's Wednesday, family will arrive today and I have no bed for them to sleep in, even though I purchased this bed last Saturday. I'm disappointed in Ashley's unprofessionalism related to their stalling tactics. The plan is to go first thing this morning , take the bed back and request a full refund because of merchandise not received in a timely manner. Guess I will be looking for an decent queen air mattress today.

My husband and me went in to see some furniture and Ken was very helpful and went above and beyond to help us. We have always shopped at Ashleys for our furniture it’s very good priced and the material is worth it.

Holly was quick and helpful when we found a small desk we wanted to take home right away.

Ali was such a great help when we needed to pick out a new couch and bedroom headboard. Will definitely recommend her to friends and family.

Amirah is the best, she was very helpful and took care of us. Amirah made us feel good about our purchase due to her honesty and transparency.

Amirah was amazing! Great customer service was very patient with my choosing and helped me throughout the whole process! Would recommend her!

Ken was friendly and incredibly helpful!

Phil was an excellent help

We had an excellent experience with Ken. He was kind and patient when working with us. We had our kids with us and he even included them in the experience. 10/10 recommend

Thank you to Phil for all of his patience and assisting me in purchasing my sofa. He was able to get me exactly what I was looking for at a great price. He was very knowledgeable and professional. I recommend you come see Phil to get the best deals in Fayetteville!!!

Ken was so great to work with! We are new to the area and he was extremely helpful with getting us furniture for our new home.

Ken was swell

Holly was amazing and super helpful she answered any questions I had and got me exactly what I was looking for I will be coming back here again.

Thanks To Phil. He was great, patient, and knowledgeable. Go see Phil!

My husband and I had a great experience shopping for our bedroom set today! Ken was very responsive and patient. He answered every question we had and helped us pick out the perfect set for our home!

This store is blessed to have Anna Maria and Cristy Watson hands down best associates

Ken was just an amazing sales consultant. Literally came in to look and he was super respectful of that. Then when we found something we liked and asked about it he was all over it. Attentive and knowledgeable. Have to ask for him anytime we go!

Kevin was very helpful in answering mine and my husband’s questions about living room furniture. He made the whole process very easy, and we are so happy with our new furniture!

Daniel was great! Had the best experience with furnishing my new apartment.

Amazing selection of furniture. Amirah was excellent at communication and even helped me match items to my apartment. 100% recommend.

My husband and I came to look around the store. Kenneth was the first to help and we ended up falling in love with this dining set. Kenneth swiftly helped us get the best deal. With his impeccable customer service, my husband and I walked out happy buyers. We will be returning again looking for Kenneth’s help again! Thank you.

Melinda was professional and polite. Didn’t push me on something that I wasn’t willing to commit to and when a delivery date didn’t work she assisted me finding something in the same store and design I was looking for.

Great customer service! Thank you Ken for assisting me! 10/10

The staff at Ashley Furniture was fantastic.

Great customer service! Holly greeted my husband and I very cheerfully and asked us if we needed assistance. Sure enough, Holly quickly assisted our needs and we left with the purchase of our new ottoman. Staff is very helpful! 10/10 recommend Ashley Homestore.

Adrian was very helpful and did a great job for my wife and I.

Will not buy from them again. They delivered the wrong item to us, not once but twice. The second time the delivery people got up to our door and rang our doorbell then ran away only for my husband to go after them only for them to say sorry we can't deliver your item bc it is wrong. Then it takes a month to get the correct one and the one they gave us had scratches and we were told they will have someone contact us to come out and fix them...still haven't heard back. Overall super poor business.

Phil at the Fayetteville store was incredibly helpful! He took easily a couple hours if not more to answer my questions on furniture and help me find my perfect mattress!

I went in looking for barstools and did not find specifacly what I wanted in the store. Ken took the initiative to look at the discounted warehouse and found exactly what I was wanting. Ken is a great salesman and very informative about the furniture in the store. Thanks for your help!

Melinda was so helpful and awesome 😎

Holly was amazing! I came in with my family looking for a dining room table and left the store with a table AND a new mattress because of how well she sold it! She was extremely nice and I felt as though I could talk with her all day. Thank you Holly!

Adrian was of great assistance. As well as the whole team

Phil was great to work with and very patient with us while we decided on furniture.

Wonderful experience. My wife and I spent hours in the store without being pressured or hovered over. We were afforded the freedom and opportunity to take our time, visualize each piece, and make decisions we were comfortable with.

(Translated by Google) Good service!!! (Original) Buen servicio!!!

Highly recommend shopping for your furniture and meeting with Holly! Holly was very patient and helpful while I was looking to buy a new set of couches and queen bed for my daughter. She was very knowledgeable when it came to picking out the perfect mattress to meet my daughter’s needs. I will be returning for any future furniture needs!

Holly is absolutely fantastic!! We refuse to go to anyone else because she makes buying furniture actually enjoyable. She’s very knowledgeable about the products offered at Ashley, so any questions or concerns I had about a piece she offered something else that fit my needs perfectly. Highly recommend asking for Holly when you visit!

Friendly and helpful staff would shop there again

Kenneth was absolutely amazing very helpful and knowledgeable. All together an awesome experience.

Kenneth Wilcox was very nice and did an amazing job helping me find what I needed

Great experience today purchasing a bedroom set and mattress. Adrian was so helpful and knowledgeable. There was a very large selection. We ended up with a high quality set and they helped us get the best price possible.

Ken helped us find our perfect couch and rug today! Very thankful for his patience and making us feel comfortable!

Mr.Wilcox Kenneth worked very well with my budget. He was able to help me, acquire an entire bedroom set as well as a living room set. Did not like the entries set so he helped by letting me know that I was able to take the parts out that did not satisfy my taste and replace it with other parts from different sets to Bring the entire set together

Such great help y’all should ask for Kenneth Wilcox for help he’s an amazing guy.

We had a great time shopping for outdoor furniture. The sell's Associate was very Informative and very pleasant to talk too.

Went into Ashley 05/16 to get a new couch, I was greeted by Ken I informed him I was unsure of what I was looking for I just know I was looking. He was patient with during the process and did not rush me, being military and away from family most of my purchases are virtual. He understood that and allowed time for me to talk it over with my family he even moved the furniture around to give the best estimate of what it would like in my new home! The purchase was weeks ago but his service, and professionalism deserved praises. Thank you again KEN!

Holly was our sales representative and she handle everything we needed. She was pleasant knowledgeable and prompt in finding everything I requested❤️

Very good experiences. Store employee’s were very helpful.

Great experience! Phil is awesome and we loved his help!

Awesome sales team 👏

Ken was very helpful informative and a great person to work with thanks we will love the living room set

Awwwwww Mr.Dan was more than patient with me today on 5/28/2024!!! Thanks soooooo much Mr.Dan

I have nothing but good things to say about our shopping experience at Ashley Furniture Store. I was assisted by Melinda Brizuela. She greeted us with a smile and a friendly atmosphere. I pretty much knew what I wanted when I got there, and she helped me realize it was the right choice. We got a love seat and sofa at a very reasonable price. I think she is very professional and helped make our choice to go to Ashley's, the right one. Thank you for being a great salesperson Melinda. New review. Post Delivery I was happy to finally get my furniture in late June, but only for a little while. The folks came in and set up my couch. As he was taking pictures of the setup, I heard a loud crash outside. Imagine my dismay when I stepped outside to discover that the clowns that delivered my furniture had allowed their truck to roll into the back of my SUV and pushed it into my wife's car. the individual responsible for this disaster were somewhat uncooperative, but they did stay until the accident investigator was done. The owner of the truck got there before the police, and jumped in the truck to pull something out of the glove compartment, and when I ask him if it was the registration, he informed me that it was the inspection paper, that he refused to show me. The insurance is in the process of getting my car fixed, but Ashley has yet to reach out to me in the slightest way. I am not at all happy with this situation, and I am sadden that I spent good money to bring this misery upon myself.

We came in for a sofa, recliner and tables, not really knowing what to expect. We were pleasantly surprised by Ken's attention to detail and the flexibility in mixing and matching at Ashley. Thank you Ken!!

Ken was very helpful and knowledgeable. He saved me time and money. Easy experience. Thank you.

Phil was perfectly professional and very kind to find exactly what we needed and got us the best deal possible

Came to check out the Memorial Day Sale and Ken assisted us in the shopping process. He was attentive and provided lots of info but gave us time to ourselves to look around. Was not pushy and finalized the sale quickly. I highly recommend Ken for your next Ashley furniture visit.

Thanks Holly for helping us save money by giving us a great deal!!!

Holly is helping us out to get us a great deal! She is super attentive, patient, and so kind!!! Thank you Holly!!!

Had a great experience at Ashley today. Customer Service was top notch. Thanks to Phil for patiently answering questions and going over all of our options. He was the best!

Ken did a wonderful job, well-informed took his time to show me around and explain different things with Ashley furniture. Definitely recommend it five star. Thank you for taking the time on Memorial Day.

Great experience, Amirah is a fantastic and talented salesperson. Really walked us through everything with kindness and knowledgeable service

Amirah was so helpful and kind. She made sure we got the best deal and great pieces! Highly recommend!

Go for Daniel!

Holly was an amazing rep! Not only was attentive to our needs but listened to our concerns as well. When I shop here again, she’ll be the one I ask for ! Go check her out :)

Great service and recommendations while looking for a new bed and mattress. Consultant Amirah Williams was helpful, knowledgeable, and empathetic to our needs.

ken was very helpful & knew what he was talking about. he was very informative when showing me mattresses!

Ken was so helpful and worked with us so well. Super super helpful

Ken was amazing!!! Super helpful and knowledgeable. We had a great experience!

Adrian was very helpful in helping us find the perfect mattress for us! Would highly recommend her!

Amira Williams is the best sales rep, her energy and curtesy is awesome!!!!!!!

Daniel was very helpful with my questions and concerns.

Great service !

Kevin was great in helping us find a new mattress for our son!! Thank you Kevin and enjoy your snack!

Holly White was a wonderful help and I couldn't have asked for a better sales person!

My fiance and I had Holly help us out and she helped make the whole process easier! She was very kind and easy to talk to about what we were looking for!

Holly Adrian greeted us as soon as we walked in with a great attitude and smile. Through the process she matched it all with great service. Thank you for all you did

Ken greeted us with a smile. We were apprehensive at first but, he made us feel comfortable, and showed us a plethora of options we had no idea existed. All in all, a great experience and a raving fan of Ashley’s.

Phil was very helpful and great to work with on buying a new dining room table !

Amirah was amazing

I am generally tempted to steer clear of furniture stores unless absolutely necessary because of the overwhelming, even stifling presence of some of the salespeople. BUT, we were fortunate to meet Holly at Ashley Furniture in Fayetteville, and she was a breath of fresh air! Holly is kind, attentive, and pleasant, and she did an amazing job showing us around and answering our questions without making us feel like we were being stalked. She was a wonderful help to us and we look forward to doing more business with her in the future. Thank you, Holly!

Walked in and was greeted by the very sweet, very friendly Holly. She helped me get everything set up super quickly so I could walk around and find something I would like with ease. She checked up on me as I was looking to see if I had any questions and made sure I was covered. Not only was she an exceptional sales woman, she was very friendly and hospitable. I will definitely be coming back just for her service alone to help keep my home in tip top shape

I had the best time looking for furniture here! As soon as I walked in, Amirah greeted us at the door, she was very passionate and attentive. We were looking for couches and she showed us the way. Overall, I will be coming back here for all my furniture needs :)

Ken is amazing! Amazing customer service amazing all the way around

Phil was awesome, very helpful and knowledgeable. Would recommend paying him a visit

Melinda was fantastic! she was helpful but not pushy like some sales people can be. We bought a gorgeous couch !

Amirah was all over helping us get in out.

Ken sold us our living room and bedroom sets. Knows his stuff and gave us a good deal!

Amirah was absolutely phenomenal, she was knowledgeable and not to pushy when it came to buying our new mattress. Go in and ask her about the Tempur Pedics!!! Also we have the same name

I’ve been a customer of Ashley Furniture for years; but our most recent experience was even better than normal. We came in and met Amirah, who felt more like a friend than a sales person. She listened and remembered everything we said so well. We didn’t purchase that day, but she texted me pictures and descriptions of a new set a few days later, because she knew it fit our needs/wants. She wasn’t pushy, had great communication skills, and even continued being helpful after the sale. She made sure I loved everything, and even sent me inspiration pics to help me style my new living room furniture. Not to mention how patient she was with my son being a wild child at times. 😂 Ashley, give this girl a promotion💕 Ps, if you’re looking for a comfy, leather set- I recommend the Lombardia. It’s soft, plush, and has cushions that can be rearranged. Top grain leather- & kid/pet friendly. 🐾

I’ve been to a lot of furniture places before my stop at Ashley’s furniture, I would like to say that the customer service here is top notch. Amirah was such a great help to the entire process, she was even able to get my delivery date moved so that I could get my furniture quicker. Definitely recommend to anyone looking to upgrade their homes. Ask for Amirah !

This Ashley’s store is where I get all my furniture, Melinda has always helped me with my furniture needs. I have bought a few living rooms sets and other furniture from here and I’m never disappointed. They have great customer service and I have always been satisfied with the deliveries. Do see Melinda for all your furniture needs at Ashley’s store.

Ken helped us to find our perfect set for our living room! A couch, love seat, 2 end tables and a center table. He's very kind and gave us everything we needed.

Ashley was able to give us good details about the furniture on sell, and was pleased about the shopping there.

Amirah Williams is Amazing! She knew I meant business when I walked in and helped me find exactly what I needed. She’s very friendly, knowledgeable and so easy to work with! She is definitely on her game and made my shopping experience very easy. I was in and out of the store in no time! If you need anything I highly recommend her!

Ken was super polite and very helpful!

Ken greeted me as soon as I walked in. After going to multiple furniture stores, I was able to get approved and a brand new couch with Ken’s help. Overall great experience!

Anna was great and very helpful with picking out our new mattress and bedroom furniture. Lisa

We had a great sales person. She was very helpful and put no pressure on us to make a decision. Great place to shop

Melinda was wonderful to work with. She allowed us the space to look around without hovering but she was also available when we had questions.

Friendly service from both Dan and Ken at the Morganton Road location in Fayetteville.

Holly is amazing at finding you what you are looking. A friendly face with top awesome sales skills.

HOLLY IS THE BEST! She was able to meet me and my husbands wants!! Positive attitude! Friendly! And kind!! Definitely will come back and have her guide us 😇😇😇

Holly was extremely helpful with me and my wife picking a couch for our new home. She did everything she could to make sure we got what we wanted.

Amirah was very helpful. Gave insight on our furniture needs and even broke up the pieces to show us how it would look in our home. She was friendly and very courteous. Great experience.

Great experience! Holly showed me all around the store at all the options I was looking for today. Will definitely be back!

Anna is the best! Great experience and so welcoming! Definitely ask for her when you come in!

Kevin helped me and mom very fast and he was knowledgeable. We are satisfied in our purchase

Melinda Brizuela did a great job selling us a wonderful new couch!

I had a wonderful experience with Melinda Brizuela while shopping for the Lombardia collection. I purchased the leather chair and ottoman. Ashley has a Memorial day sale and I took advantage of it. I love my buy and cannot wait for it to arrive. As a long time customer, I appreciate you Ashley. 💯❤️

What ever you do please don't get the cloud sectional within 2 weeks we started having feathers coming out of our sectional and we payed for a 1500 dollar extended warranty and there telling me there is nothing they can do will not shop ashley again

Big promises, fails to deliver, then tries to keep 10% of your money for their own failure. Shop elsewhere. Disappointment guaranteed here.

Ms Holly was an awesome customer service rep. Thank you

Great customer service. Phil was extremely helpful in matching styles I was looking for to comparable items in store.

Just bought a bed frame and Phil was very helpful. He made the process quick and painless. Thank you!

Amirah Williams was great. She really listened to my needs, answered all my questions, and got me a good deal. I wound up buying furniture for two rooms.

Mr. Ken was very helpful. Assisted us even after hours and made sure we were giving the best price. Thank you Mr Ken. You will have our service again very soon.

Michels did a amazing job

"Shopping at Ashley’s was an absolute delight! From the moment I walked in, I was greeted by the friendly and knowledgeable staff, specifically “Phil with the best deals in Ville” who was eager to assist me in finding the perfect pieces for my home. The showroom was beautifully arranged, showcasing a wide variety of high-quality furniture options after the upgrade. I was impressed by the range of styles available, ensuring there was something to suit every taste and budget. The customer service at Ashley’s was exceptional. Phil went above and beyond to answer my questions, provide expert advice, and ensure that I was completely satisfied with my purchase. Overall, my experience at Ashley’s with Phil, was fantastic, and I would highly recommend him to anyone in search of beautiful, well-crafted furniture and outstanding customer service. I will definitely be returning for all of my future furniture needs!"

I had a fantastic experience working with Phil at Ashley's Furniture. He was extremely helpful and knowledgeable about the products in the store. Phil took the time to listen to my needs and preferences, and he was able to recommend the perfect bedroom set for me. He was patient, friendly, and provided excellent customer service throughout the entire purchasing process. I would highly recommend working with Phil at Ashley's Furniture for all your furniture needs! Excellent customer service!!

Anna Maria was sweet and extremely helpful. She priced several different living room sets for me a few times and gave every discount she could. Thank you, Anna Maria! Very much appreciated!

Ken help us find the best couch and mattress

Had a great experience at Ashley Furniture. Mike was a great salesperson-showed us what we asked for and didn't try to add on things I didn't want to buy. I still wanted to shop at a few other stores before I made my final decision-but then came back the same day and worked with Mike and bought the bed I wanted. It was pouring rain when we were done and Mike had an umbrella and got drenched walking my 80 year old mother to the car. He definitely went above and beyond for us that day.

Ken was very knowledgeable and super helpful! I was very indecisive, but he was very patient and helped me narrow down my choices so I could make a decision.

Ms Holly was very helpful. She made the purchase process very easy. I'll be sure to request her assistance with future purchases.

Adrian was so helpful. She was very encouraging and knowledgeable. If you are planning on shopping here, go see her!!!!

My experience met my expectation and more. The young lady Adrian or Andrea gave me first class service. I was happy with my purchase. You knew exactly what I described!!!

Holly was amazing, helped us find exactly what we needed and was very professional. 10/10 would recommend her for all your sales need.

Ken was an amazing salesman. Had an issue with my card and he patiently waited for me to fix it. THANK YOU

Adrian was super helpful and made it a seamless process to purchase our dining room table!

Adrian Considine was fantastic! She helped me and my wife out with everything! Love the store, it’s so clean and the staff is very friendly. Did not feel pressured into anything. Woooo!

I want to thank Amirah for all of her patience and help while I was shopping for a living room set. Let me say this about this young lady. She's knowledgeable about what's She's doing, and no sell pressure. I already told so many people about her. I love the fact that no matter what I looked at she could go in details about that piece of furniture. Amirah I can't thank you enough and I will see you again soon. The best place to shop you guys, they have the best of every thing.... This Kidd is very please.

Holly was an absolute pleasure! She helped me quickly and efficiently. It felt like I was shopping with a friend. I’ll definitely be back when I furnish my second bedroom!

I really enjoyed my shopping experience at Ashley Furniture Store in Fayetteville NC. Ms Amariah, our sales consultant was so friendly and informative. She was able to give qualifications on every piece of furniture item I was interested in. Kudos to Ms Amariah for her professionalism!!!

I was greeted with a big hello and a friendly smile. The store was under renovation but was still neat and clean. My representative was Amirah and she was very knowledgeable and kind. She was very energetic and answered all my questions! She made sure a pillow guard was used as I tried several of them. I felt very special!!

Thank you Amirah for being so helpful. Will definitely be back again for our next furniture purchase!

Melinda was wonderful!

Amirah very professional and helpful. Left getting everything that we needed and more.

Went in just looking around and Amirah caught us with her great personality and charming smile. Helped us find the perfect configuration and exactly what we needed to fit our space. Happy to have decided to come look in this store and to have met an amazing associate.

Very helpful. Answered all our questions.

Love the place, quality and workers. I get all my furniture from there.

We went to Ashley Furniture yesterday to get a new bed frame for my Dad. Ken helped us find exactly what we were looking for and went above and upon in helping us get a good price and complete the sale in a timely manner. The store has some really nice furniture there (even sparkly furniture that I wanted for myself sooo bad). I would definitely shop here again and definitely ask for Ken again. I highly recommend!

I had a great experience at the new Ashley Furniture store. Holly helped me pick furniture to brighten up my home.

Excellent customer service from start to finish. Holly greeted us at the door. Introduced herself and helped us find exactly what we needed, a queen mattress to be delivered by the 29th. Thank you Holly!

Amriah (I'm pretty sure this isn't the correct spelling of her name) but she was such a sweet person and did everything in her power to make me a happy customer. Even though they didn't have the exact bedroom set I wanted she found the perfect other option that stayed in my budget. The whole team seemed like sweet people.

Adrian was very helpful.

Daniel is very professional and courteous in assisting with my order. I would definitely recommend him to my friends and families. I will certainly come back again for his rep services:) Thank you Daniel. Now I have a nice king size bed!🛌😴

Amoral was a big help and delightful !

Got a couch with Ken and he was very helpful

Ken Wilcox is the man. Very professional and knows the products.

Holly White at the Fayetteville location was just amazing. I’ve never been in and out buying furniture so fast!!

Holly was very knowledgeable and took the time to help us find exactly what we were looking for. I highly recommend.

Adrian was very helpful and professional in helping us find a couch.

We had the BEST experience with Adrian at Ashley’s furniture. She made shopping for a new bedroom set so much easier. She walked us through the whole process. Super sweet and kind worker! Thank you Adrian!

Very good customer service. Was able to show us everything that we were looking for

Holly was very helpful and patient with us. Also helped the best way she could.

Holly was very patient and helpful.

My finance and I came in looking for an all black dinning room table. Our salesperson Amirah was enthusiastic, nice and extremely helpful. She was knowledgeable about the products and asked questions to make sure she understood exactly what we were looking for. We viewed different options on the floor and website. It was a delightful experience. We have recommended her to many friends and my fiancés military co-workers.

Ken is a great guy he helped us buy our couch! Would definitely recommend him.

Ken was great to work with. Great customer service will shop with him again.

Great buying experience! Went in knowing what I wanted, short on time, and ready to purchase if the price was right. I explained all this to my salesperson Courtney upon my arrival. Courtney listened, was professional, responsive, and efficient. She quoted us a fair price on the furniture without any haggling required, quickly prepared the transaction paperwork, scheduled our delivery, and had me walking out the door with a smile on my face within 30 minutes. Delivery went smoothly as well. I am very happy with the furniture I purchased and the service I received. I would not hesitate to do business with Courtney and the Ashley team again. I highly recommend!

Fantastic customer service!! Holly is the best!!

Sales associate was very friendly and helped us out with what we were looking for and gave us a great deal. Thank you Holly

Adrian was great. She listened to what I needed and was very detailed with suggestions. She wasn't pressuring me to purchase anything, but making sure I was making the best decision for myself.

Holly was fantastic and easy to deal with! Highly recommend to see her when going to buy furniture! Ty Holly!

Amirah Williams as a Salesperson has gone above and beyond all expectations she was super helpful as well as knowledgeable about her product. Buying from her is so easy it should be illegal how fast I found exactly what I wanted, at one of the best prices I have compared to other furniture stores. If you ever in the market for all furniture needs go to Ashley Furniture Store and ask for Ms. Williams she will make your buying decision easy, engaging, and energetic!

Holly was great! She gave excellent customer service.

Daniel was amazing he did a great job we were in and out great experience

Kevin was great

Daniel was amazing and went over and beyond to help us find the perfect living room set up for our home!

Great customer service by Phil F. Helpful with everything we were looking for.

Michael was my salesman, he’s patient and funny, very knowledgeable about the store products

Dan was excellent with his services.

Phil was very professional and very helpful in my purchase.

Daniel helped us a lot to find our new couch!!!

Daniel was very helpful and got us everything we wanted! He deserves an extra day off!

Adrian was awesome! She was very helpful and worked with me to obtain the furniture I was needing, great service!

I was in to purchase a bedroom set . Michael greeted me at the door and immediately explained the renovations going on, and showed me the clearance items, the difference between if I purchase clearance versus something that was ordered and delivered. When I expressed my concerns over delivery dates, he looked up the availability Definitely have questions. This helped make my decision. He was very patient and helpful when it came to selecting a mattress. Would recommend him!!! Cristy also helped with the paperwork and finances. They make a great team

Ashley Home Furniture is the best place to buy good quality furniture! & Phil gave us the best deals and we furnished 4 rooms in our house and saved! Thank you Phil

Service was great. Holly was very helpful. Can't wait for delivery of our new sectional.

Very professional!

Came in yesterday and needed help with a recliner chair. Melinda's help was amazing found me a nice affordable chair for my living room.

Melinda was very informative and helpful in my choice for new mattress to go with the new sleigh beds, I got a company one at a great price! Awesome customer service!

Thanks a lot to Ms. Holly for all the wonderful help given. Great customer service!

After having an excellent experience with Ashley this past December it was a no brainer to go back as a return customer. So here it is only 3 months later and we're making our second large purchase from Ashley. The staff is extremely professional and so very willing to not only get the correct piece, but tried different options to get me the best deal. I'm a bit of a tire kicker and a thrifty shopper, regardless the staff was exceptionally patient with my 99 questions and practice sitting on nearly every sofa... lol. Ms. Holley is so nice, she worked up my transaction and ended agreed to do a price match for the more expensive sofa, giving me the sale price of a similar item saving me a huge chunk of money. Actually that one of a few price drops. She made it a point to ensure that I was also getting serviceman's discountI and a break on the warranty/delivery fees. She was actually the same salesperson to draft up my earlier purchase as well. All that being said we will be needing to get my daughter a new bedroom set once school is out for the year, without a doubt we will back at Ashley getting quality furniture for a reasonable price... I grade them A+++ seller, thanks.

If I could , I would buy 5 houses of furniture with Daniel! He never lost focus on his unreliable client, was always available for questions and consultations! He was amazing!!!

Great customer service. I am very happy with the sales people. The amount of choices this store has and of course I love my new furniture.

Anna, my sales associate, was awesome! She was understanding of my needs and worked with me to obtain what I needed.

Ana is awesome she assisted us and got a great deal on what we bought, the store has so many choices that we liked. Amazing experience❤️

Sales person very helpful and listened to what was said to help find the right furniture. Will definitely shop there again.

The salesman wasn’t pushy and worked with us trying to find what we needed for our daughters room. We found the mattress cheaper at Sam’s and he didn’t try and force a sale (knowing we had made up our mind and Ashley doesn’t do home delivery on mattresses, Sam’s does. Overall we are satisfied with the experience (we could have did everything online ourselves but my wife wanted to go in the store and see what they offered)

Professional and courteous

Daniel was very helpful and professional. We bought a very nice couch and love seat. Cant wait to have it delivered.

Ken had jokes! He was amazing and spoke in text….Great guy.

Ken was absolutely amazing and helpful with everything we needed. Make us feel welcome and went above and beyond.

Holly and Melinda were both so very helpful and made the task of furniture shopping so easy.

Thanks to Ken for helping me find swivel chairs for my living room. I have to wait a couple of weeks on delivery, but I feel confident that the chairs will be a perfect fit. Ken provided great customer service.

Adrian is an amazing consultant. She doesn’t rush or make you feel uncomfortable. She allow you time to look and make your own decisions. She will be my go to person when I come back for more purchases.

Adrian was absolutely the best and easiest to work with! She listened to what I wanted and was super helpful helping me decide on colors and options.

I researched online at Ashley Furniture for a dining set for my kitchen. I saw a similar one in the store so I knew what the exact color was. I went in, and Melinda helped me order my set. It will be here in 3 days! So easy! Thanks, Melinda!

Phil was our sales associate. He was very friendly and professional. He wasn’t pushy or following us around the store. He greeted us and allowed us to shop in peace. We went back a few days a made a purchase with him. We had a great experience.

Nice furniture, easy In-N-Out, and my sales representative was knowledgeable and nice

Daniel was EXTREMELY helpful and made sure we got the best deal!

Holly was a pleasure to work with. She is very knowledgeable about the furniture I was interested in. I will definitely be back in the near future.