Ashley Store & Outlet Four Oaks, NC

We had an amazing experience with Jacqueline helping us. She was always available when we needed her. If she didn’t know the answer, she wasn’t making it up as she went along. She asked us if we could wait just a bit while she made sure and not mislead us. She’s the reason we made our purchase at Ashley and not go to the competitors. Thank you so much Jacqueline

Karen our sales lady was top notch. She made our experience in the store so inviting

From the moment we arrived, Josh Earp was warm, welcoming, and knowledgeable. He took the time to listen to what we were looking for and quickly guided us in the right direction. He gave us space to browse at our own pace but was always available and responsive when we had questions. It was truly the best experience we've ever had buying furniture.

Stopped in today just to look for a future living room set. We walked out with a new love seat. Jackie was our floor specialist. She was wonderful, kind, friendly, and helpful. We will be back in the future and will be asking for her. If you are in the market for furniture stop in and ask for Jackie. This store has a great selection.

Carolina was excellent! She sold me everything I needed. Was in and out very fast. When my delivery was needing to be changed due to my work schedule, she went above and beyond to make the delivery work around me. I would definitely buy from her again.

Josh was outstanding.

David was so helpful and patient!

I met Laura Scott a few weeks ago to find a bed. Unfortunately what I wanted was unavailable. I came back 2 weeks later for a dresser and she helped find what I needed to match my bed. Kaitlyn Morgan assisted me with purchasing and delivery. Both ladies were very professional and helpful. Thank you once again, Ashley furniture. I’ll be back.

I had a great experience working with BJ. He was incredibly helpful, patient, and knowledgeable about the furniture I was looking for. He took the time to answer all my questions, offered honest recommendations, and made the entire process stress-free. I really appreciate his professionalism and attention to detail — it’s rare to find that level of service these days. Highly recommend!

Great store and friendly people ♥️

Laura was so nice she was very helpful even over the phone before I got there her and David made the experience amazing when I went into the store to purchase 2 dresses would definitely recommend them and go back myself

Jackie was our person who helped us . She was great!

Great salesman Brian Found some great deals

Carolina Reyes made everything so easy and was very knowledgeable about everything we needed and wanted she got us together with no problems. Thanks for being the best. Y'all go check out our friend Mrs. Reyes in Four Oaks she will get you right too.

Karen was amazing help!

Great costumer service, BJ and David were very helpful and made our selection easy and for a great price!

Today was the second purchase we have made from this specific store. The staff is always friendly and Brian met our needs perfectly.

Good communication and excellent to work with.

10/10 recommend Carolina Reyes was my sales person and she helped me every step of the way while looking for new living room furniture

I went to Ashley with a list of items found on their website. Deric Bass greeted us at the door and was exceptionally helpful in finding everything. Some items were not in the store, but Deric found similar items that I liked even better. It was a stress free experience so, thank you Deric.

Bj & Josh Helped Me Find The Perfect DiningRoom Set!! I picked it out & went in to sign & set up delivery. They Both Were Great at Helping Me. I Will Be Going Back For a Kitchen Set Soon! Thank You Again For All Your Help!

Karen Biard was our sales rep! She was terrific, no pressure, listened to what we wanted! Thank you Karen!

Laura S. was great with handling all of my questions and completing our order. My mother and I had previously went into the store and decided on a few mattresses. When we returned to purchase them we were given incorrect information by Karen and did not make a purchase. We returned again and Laura corrected the information and completed the sale. At first I was irritated that we were mislead because that would have saved us an extra trip being that we live an hour away but I’m glad that it did allow us to return while Laura was there and able to give us more accurate information.

Go let Ms. Laura help you, she’s fantastic!

We had a great experience with Jacqueline helping us with a chair for our dog (as he thinks.) She was extremely friendly and welcoming. Her manager (didn’t get his name) was also very helpful and friendly. We will definitely be returning to shop with them! It is also a plus that the warehouse is next door for pickup if the items are in stock. I don’t leave reviews often, but some of the previous ones mention pushy sales experiences, etc. Our visit was nothing like what others have mentioned. We were left to roam and would get checked in on periodically. No pressure at all.

The manager, Davie, along with Jackie, made our furniture shopping trip a wonderful experience! Their knowledge and experience made our purchase an absolute breeze. They both offered the best suggestions for what we needed and could buy. It was a painless and perfect experience with outstanding customer service and support. Thank you for making it so easy! Great job! - Mayra and Nathan Lewis

Review for Ashley Furniture - Jackie We had an excellent experience with Jackie at Ashley Furniture! Jackie provided exceptional service and truly listened to our needs. She helped us find the perfect pieces for our home improvement project with thoughtful suggestions and absolutely no pressure. Her professionalism, attention to detail, and friendly approach made the entire process enjoyable and stress-free. Thank you, Jackie, for going above and beyond — we truly appreciate your help! - Mayra and Nathan Lewis

Laura S. did a great job showing us options and helping us pick the right couch. This is a nice store with lots of options.

I'm very grateful and thankful for all the time and help Carolina Reyes provided yesterday during my visit. I enjoyed her enthusiasm, product knowledge, and passion. My overall experience was most pleasant and look forward to returning for all of my home furnishing needs.

We can’t say enough great things about BJ! He helped us every step of the way and made the entire experience easy and enjoyable. His effort and care were above and beyond our expectations. Whatever he is getting paid, he should get paid more :)

Went in the Ashley store in Four Oaks NC tonight at 7:30pm. Mind you they close at 9pm. Deric was so helpful and nice. He was able to get us our couch and chair that we really wanted. Thank you Deric! We will be sending our friends and family to your store for all their home furniture needs.

Thank you Deric for helping us today!

Brian was very helpful. I hope the chair delivery service is as good as the sales in store!

We came into Ashley store to shop for a sofa set and Karen helped us throughout the whole process with fantastic service, extremely friendly, we are so happy and coming back to make more purchases.

I worked with Karen Biard and it was a pleasure. She was very helpful and offered opinions every step of the way. She made our purchase very easy. We appreciated her efforts. Thanks a bunch from JudyC

Ms. Laura was an amazing sales associate!

Brian he was very kind and helped us a lot, thank you

Super happy with our experience today. Shopped with Deric and couldn’t have asked for a better sales person to walk us around. We brought our whole brood 6 year old and baby in tow and he was so patient and attentive - even including them in conversation. He gave us time to browse on our own and checked in at just the right times to answer our questions. He was very knowledgeable on every piece of furniture that we looked at today - took all of our preferences in mind. He was very transparent on the cost and quality of everything. He pulled the cushions right off the couch we did end up purchasing to show us the frame and gave us an interactive experience on their tempur pedic bed. We had no intention of purchasing a mattress today and walked away adding one on 100% because he gave us the confidence and peace of mind that it was the right choice. Next time we shop we will be requesting him specifically. Just a really great guy who knows his stuff. Thanks so much Deric.

Brian was awesome. Excellent service upon arriving. Over and beyond working with management to allow me time to pick up...Thanks

I really appreciated Brian’s kindness and professionalism. He listened to what I needed, explained everything clearly, and made sure I got the best deal. It’s rare to find someone so genuine and helpful I highly recommend him!

Brian was amazing to work with! He was patient, knowledgeable, and made the whole process easy. He took the time to answer all of my questions and helped me find exactly what I was looking for without any pressure. Great customer service I’ll definitely be back!

Ms. Karen was so helpful 🫶🏼 she helped me pick my bedroom and dining room set. I told her my colors and she gave me great device on what will look good together. ☺️

Carolina Reyes was very helpful with my first time buying new furniture. Thank you Ashley furniture for a quick and easy process.

BJ was awesome and very helpful!

Had Josh the manager hook me up great!! Explained everything so well and got great furniture for my home 🙌

This was a "just getting information " trip and we hadn't bought furniture for a few years. Our experience with the entire staff was great, especially Brian. He was friendly, knowledgeable, and gave us so many options, we were very impressed with Ashley Furniture policies. When we saw a very cool chair, we got excited. Brian did not pressure us, but guided us through a processor that we could purchase the two today. I would highly recommend Ashley Furniture, especially Brian in the Four Oaks branch.

Thank you Karen! We love our new cabinets. So thankful for your great service and knowledge. We really appreciate you!

Brian was great to work with for our sectional purchase. He was patient and knowledgable. Very personable and a true pleasure. Thank you for everything. We really appreciate you!

Great customer service from Karen! Really appreciate her help and walking me through the buying process.

Laura S. was phenomenal. Didn’t push and let us walk around freely looking for what we wanted. Gave us suggestions yet was not the car salesman other companies are when you walk in!

Deric was great, super helpful and made our purchase so easy. We will for sure be back!

The fastest we have ever made a furniture purchase. Super easy. Ask for Deric when you get there, he’s kind, knowledgeable, and not pushy. He helped us finalize our purchase as well. We will for sure be back!

Bryan was very helpful during our visit at Ashley. He went out of his way to answer all of his questions

We visited the store and went to ther stores. We decided on the dinning room set then called Ashley to order, the process was quick and easy and we got a great price including delivery. We will return to shop for more. Brian was a big help as our salesman.

Great in and out service. Within 50 minutes we were greeted by Josh and he helped us finalize our selection for a new couch. Great service from start to finish.

My husband and I recently bought a dining set from Ashley Furniture in Four Oaks, and Carolina Reyes was awesome to work with. She was super helpful and gave us the info we needed without being pushy at all. She let us take our time looking around, and when we decided on what we wanted, she made the whole purchase process quick and easy. We really felt welcomed and taken care of. We’ll definitely go back to see Carolina for any future furniture needs!

The best furniture shopping experience. Go in and ask for Deric, he’s knowledgeable and will help you find exactly what you are looking for!

Great service and knowledgeable staff. Painless experience. Thanks Brian

Carolina was very helpful we left with what we wanted will be back

Carolina Reyes, She is an excellent salesperson, very good service

Josh Earp helped us with picking the perfect bed and dining suit for our family. He was very knowledgeable and patient with all the walking from one side to the other!! We sure got our steps in!! If you go to Ashley in Four Oaks, ask for Josh Earp!

We had the best experience at Ashley! We worked with Laura at the Four Oaks location and she was so helpful! Will definitely be back!

Jen was a newer associate, but eager to assist and quite knowledgeable. She made suggestions according to our likes, dislikes and needs and I am pleased with the couch and loveseat set we purchased.

Brian was great. He’s super helpful and friendly and was very attentive to our needs. He helped us work out a delivery date that worked for us as well as helping us narrow down our options after listening to our wants. If you come here make sure you work with Brian!

Brian was exceptional and patient with us....Very helpful & made the process Quickly !

Laura was really helpfull and nice...

Brian was terrific. Very helpful and because of him we found just what we were looking for.

It was a great visit. We found some great deals that really matched our decor. Josh was most helpful showing us all the selections & options.

We had a really wonderful experience at the Ashley outlet store in Four Oaks. Jen greeted us at the door and listened to our needs. She was helpful in pointing us to some items for consideration, she was very knowledgeable about the performance fabric and modular couches, which were items we were very interested in ordering. I had my kiddos with me, which was a challenge but Jen eased my mind and let me know it was not a bother. We ended up purchasing a couch but were not able to purchase a console because it had to be picked in 48h and we didn’t have the right vehicle. That was the only disappointment in our trip. We even called back and added on a chair!!

Deric was awesome. Found exactly what i wanted and made it happen. A real pleasure to work with.

Brian was a big help and very patient with us. He was insightful and explained everything to us. I would recommend him, we had purchased a sofa and chair.

Josh was very friendly and informative. Highly recommend him.

Brian greeted us as soon as we entered the store, extremely knowledgeable about the product, and made the purchasing process seamless as possible. We were in and out!

I had such an amazing experience at this store thanks to BJ and Faith! BJ answered all of my questions with so much patience and knowledge, he was literally the best! He went above and beyond to help me measure for my space and made sure I felt confident about my choices. His kindness and expertise were really amazing. Faith, the manager, was also incredible. She helped us with our final paperwork and made the process smooth and stress free. She was so kind, professional, and truly amazing! Both BJ and Faith made what could have been a stressful process feel easy and enjoyable. I left feeling taken care of and super happy with my experience. Highly recommend asking for BJ and Faith if you stop by, you won’t be disappointed!

We had the best experience at your facility today. Brain was extremely helpful and helped us find exactly what we wanted within the first 10minutes. When it came time for us to think through our decision Brian offered us unlimited time to look around and talk. There was absolutely no pressure. We will definitely be back when it’s time to make our next purchase and will be looking for Brian!

Brian was great to work with.

Laura greeted us, invited us to look around, no pressure sales tactics. A wonderful sales experience overall. Prices were decent as well as initial quality. Furniture delivery is definitely worth the price, we didn’t have to lift a finger. It was a few hours early, but flawless in execution. 10/10.

We had an absolutely wonderful experience at Ashley furniture! Josh was super helpful. We love the quality of our new furniture and his willingness to help us get the best deal was unparalleled!

Lots of options. Sales team didn't stalk us around the store while we browsed, but were very helpful and answered all questions we had. Would def go back! Thanks Josh!

BJ assisted me and my partner on 23 Sep. He was a very professional and honest businessman who didn't try to sell us anything we weren't interested in, gave us plenty of time&space to make our own decision, and thoroughly explained optional services we could purchase. Thanks so much Bj for aiding us in finding the perfect sofa set at an unbeatable price for our new home!

Brian was very helpful and knowledgeable.

Karen helped me pick out and purchase a couch after two years of searching! She was delightful and professional. She answered the many questions I had and helped me to pick pieces that would work best for me. Her expertise was evident and she was not the least bit pushy or overbearing. She allowed me to look around, offered suggestions and followed up with me but gave me time and space to look and make notes. I came back to make my purchase two days later, I made sure she was the one who I got to help me. She not only remembered by name without me reminding her of it but she remembered the pieces I was considering. It was an easy process thanks to her!

We purchased most of our furniture from Ashley’s Furniture. Everyone at the store was friendly. Karen was very helpful and patient with us as we ordered several different sets. After shopping around, I highly recommend them; their prices were more reasonable.

Sales guy Bj was super patient with us showed us multiple sofas & beds & explained everything multiple times. He didn't try to pressure us on anything & explained everything very clear.

Laura was very helpful and kind! She made purchasing very easy and quick.

We've been looking for the right couch for a few years now. Today, we found the perfect one at Ashley with Karen's help. She let us look though her online catalog to check for matching pieces, made the purchase process quick and easy, and just generally had a great vibe. Also, she gave us space to consider our options on our own, and while unattended, every associate checked to make sure we were being helped. It never felt pushy or hurried even though we arrived late in the day.

We stopped into the show room about a week ago. B.J. greeted us- we truly are in the beginning stages of our search, and he respected our distance and time. He would answer questions and gave us advice as needed. We went back today to measure a few items - again just looking. Again - B.J. was very helpful. We plan to go this week to purchase the items we liked and will DEFINITELY ask for B.J. to help us.

One of the better customer experiences of our lives with Deric. We had just come from RTG(Rooms To Go) and didn’t enjoy the sales pitch. We were fully prepared to walk into RTG and spend some significant money on furniture. That changed when they were not going to offer any discounts and I felt like we were being pressed to buy or else we’d miss out on delivery timing. We then went to Ashley assuming we wouldn’t buy anything but wanted to look around. We walk in and Deric greets us and asked us what brought us in today. We let him know we were just looking around and would let him know if we found something we liked. He immediately let us know about how we can capture some significant discounts based our tier of spend. My wife and I spotted a dining room table that was absolutely perfect for us. We let Deric know we wanted to get that table and he started to gather the info for the table and we went over and sat down on a beautiful leather sectional. I then came back over to the table to finalize the table as my wife walked around some more. He then asked me about my interest in the sectional and I said I loved it but not for that price. Deric then made me aware he could knock over 20% off the couch and he had me sold. Overall a terrific customer service experience with a knowledgeable and friendly sales person. When I left RTG I felt like a number. When I left Ashley I felt like a valued customer. The customer experience won the day and I’m glad I was able to spend my money with Deric.

Karen Baird did a phenomenal job of selecting home furnishings and decor for each room. The color schemes were nothing less than beautiful. She even went the extra mile and assisted in furniture placement and picture hanging. I really can’t thank her enough. This has been the best customer service I have encountered thus far.

Thank you so much Laura. You are truly a top class sales person. You guided me in the direction of my needs and was so patient in doing so. Need more sales team members like you. Kudos! db

“I had a wonderful experience shopping at Ashley Store in Four Oaks NC .The showroom was beautiful, and the staff were all friendly and welcoming. Karen, my sales associate, was absolutely fantastic—she was patient, knowledgeable, and really listened to what I was looking for. Thanks to her, I found the perfect outdoor set. I couldn’t be happier with my purchase. I highly recommend this store and especially recommend asking for Karen if you want great service!”

Karen met me when I came in the door. She was friendly and not pushy at all. The store has a great selection. I found what I wanted easily and with good terms. I look forward to having the new items in my home soon!

The staff was patient and helpful. Laura S. helped us find exactly what we were looking for! Great experience, will definitely return in the future.

Loved working with Ms. Laura Scott, BIG shout out to her. She was super professional and understood my needs. She did not overshadow me while shopping and did not push a sale. This is why I drove an hour to give her my business with Ashley Furniture! She was patient and super friendly to work with and I enjoyed 😉 my experience.. GO see MS. Laura yall at 4 Oaks location!

I'll be contacting corporate about our experience there regarding Karen, the manager. We go in, greeted by Derrick, who was awesome. Derrick was really great. Told him right away, hey, we spent an hour plus at the other store in Durham today, a salesman named Marlin helped us, we know mostly what we want but are still open to love seat options. Derrick was like ok cool, showed us a few love seats and let us look around. Didn't see any we loved. The main couch/sectional we liked from the other store was at this outlet too and I said I'd like to measure it one more time to see if we do or don't want to add the cupholder piece. Derrick was kind and helpful and got us a tape measure! Then Karen comes over to us and says that if we buy it there, she can give Marlin credit for the sale. No thanks, we really just want to measure it and buy it from Marlin, because we spent a lot of time with him. Karen gets aggressive and tells me that we need to buy it there to give Derrick half the credit for the sale because he spent time with us too. I'm like ummm, this is uncomfortable. I told her that we have already made our decision. She insists that this isn't fair, Derrick works on commission and he needs to get credit for the Sale. We spent maybe 7 minutes talking with Derrick, who is absolutely wonderful. Since she won't back off, I told her, I've been in sales most of my life, the Worst thing you can do is try to make the customers buying experience about your salespersons pay. She said well I don't pay him, he works on commission. I said well maybe you Should pay him more if this is a problem! She wouldn't back down with her aggressive Karen attitude and I asked her to please let us just finish measuring before we decide we want nothing to do with this store. So she went back to her desk. While I was talking to my boyfriend, not even a minute later, I was asking him like omg, was that uncomfortable or what? Was I rude, I think Karen was way out of line? Karen heard this and said we were being rude and told us we need to leave! We left immediately. Yep. That seriously just happened. Poor Derrick, what a terrible manager to work for. Karen needs to be fired, she's out of touch, rude, aggressive, doesn't understand what sales is about and is an embarrassment to that store. That was awful. I will be writing to corporate about this experience.

josh was very helpful

Laura was really great to work with she did not follow my husband and I around we hate when sales ppl do that . When we were ready to purchase our couch she was there and ready for us she did not force us to by extra things like a warranty which we also like Thank you Laura for being great and making the shopping experience seamless love to work with you again on our next purchase.

There was so many options, but thank you to Josh and his wonderful customer service. He helped us with our purchase!

⭐️⭐️⭐️⭐️⭐️ My wife and I recently purchased a bedroom set from Ashley Furniture HomeStore in Four Oaks, NC, and we couldn’t be happier with the experience. From the moment we walked in, we were greeted with warmth and professionalism by Laura Scott. She went above and beyond to help us find exactly what we were looking for, answering all our questions and making the entire process smooth and enjoyable. Her knowledge, patience, and attention to detail truly made a difference. We love our new bedroom set and highly recommend asking for Laura if you're shopping at this location!

It bothers me that the sign on the wall outside isn’t capitalized.

Laura was amazing to work with. No pressure at all and there to answer my questions when needed.

Karen was delightful to work with. Even though she was very busy with other customers, she took the time out to find the best price for me for the loveseat that I wanted. We handled everything over email and text. I’ve used Ashley before, but this was the best experience I’ve had

The associated was amazing and it was a very wonderful experience! Thank you

BJ was extremely helpful. We where not the easiest customers to deal with and needed some furniture fast dew to moving in a new place we didn’t want to bring our stuff led furniture with us so we got sectional couch table n a fancy recliner.

Great furniture choices and really friendly helpful staff. Very sad about the delivery. We wanted delivery but they are unreliable in my opinion for their scheduling....

The one star is because Ashly does not stand on their warranty I purchased a rocker recliner and the base and mechanism bent so they sent new parts the tech came out and replaced the parts however the chair still doesn’t sit properly and tilts forward even the tech could see it wasn’t right however didn’t know how to fix it but noted it as “up to standard” so because of that they refuse to fix or replace the chair and offered a 70 dollar credit This experience is why I didn’t jump to give a review at time of purchase they love those 5 star google reviews I will no longer do business with Ashley furniture in the future simply because they don’t stand on their warranty Edit: i wish I could give zero stars after I emailed the email below nothing got resolved it’s alright tho

I visited Ashley about 2 months ago and had my eye on a particular sectional. It was on sale but I wanted my husband to see it before purchasing it. When I went back it was no longer on sale and had gone up in price by about $1,000. I spoke with an individual and he stated that he would have someone reach out to me regarding the price though they never did. My husband and I went back this past week to see if it had gone on sale for Labor Day. Upon entering the door we were met by David the district manager. We shared our story with him and he was extremely helpful in making it right so that we could get the couch. Karen took over our sale after we spoke with David and was extremely helpful. We were able to secure the couch and a matching recliner almost for the price of the sectional when not on sale. I would hands down recommend both David and Karen.

Karen was great help and very friendly!

First-time home buyer overwhelmed shopping for bedroom set. BJ approached me upon entering and greeted me in a friendly and professional manner. He was attentive to my needs and most importantly, gave me space and time to browse. Once I made my selections, BJ was patient and dedicated to completing the process. I appreciated his retail style by not being too aggressive and over bearing pushing the sale. He was personable and friendly throughout the entire process. After the sale, he maintained thorough communication with me regarding the home delivery. Highly recommend BJ, managers Dave and Faith, and the Four Oaks location. Thank you!

Great store good customer service. .

Josh was great. It took us 2 days to finally make our decision and he was patient and helpful both days!

Josh was awesome, very polite and helpful, we bought a couch, bed frame and lamps, will definitely go back there!

Had a pleasant experience shopping for furniture today. Deric was awesome. He showed me several options and was very helpful

Deric helped me pick out a great queen mattress! He was extremely informative and professional

Just bought a new bed and mattress. Our salesman, Deric, was very knowledgeable and patient. He showed us all the options in mattresses and was very informative!

I went to this store with my parents looking for a mattress and we were greeted politely by a man called Josh. He was such a great person helping us find what we wanted. We found what we wanted thanks to him and left really happy. Will be coming again soon.

Josh was extremely helpful and patient as I bounced back and forth making our decision.He listened to all of our details and led us to the best sofa fit for our house!

Laura was wonderful. Very helpful and courteous.

Deric helped us out m, and he was very nice and helpful. He didn’t try to push anything on us, and answered our questions patiently.

Just finished working with Laura S. She was an absolute pleasure. Attentive and informative.

Great experience!

Carolina Reyes was super helpful, wasn’t pushy, and asked what we wanted. Great customer service. The checkout was quick and painless.

Laura was an amazing home furniture professional who helped us pick out our dream movie sofa. Thanks for your knowledge and assistance.

It was a super chill, easy, no-pressure experience buying a couch with Deric. We knew what wanted within the first 10 minutes! What a great experience. We're super excited for our super comfy couch!

BJ was very helpful. Very simple process. The warehouse labor friendly. High quality furniture at reasonable price.

I had a great experience shopping at Ashley Furniture Store today. Laura S. made my shopping experience really great. I explained what I wanted to buy and that I needed some time to look around, she pointed me in the right direction to find what I was looking for and did not try to hurry me. When I told her what items I was looking at, she thoroughly explained everything to me and helped guide me to my final decision. I was very happy working with Laura S. She has patience and a clear understanding of the merchandise in the store. I recommend her as a fine salesperson to work with.

Thank You Derrick!! Stay Amazing :) Thanks to all the Fantastic Employees!!

I was greeted and helped a wonderful salesman named Josh. So helpful, pleasant and informative . Definitely makes me want to return for my future needs.

Josh, our sales agent, was terrific! He greeted us as we walked in then explained the layout of the show room. He then left us on our own to look around. No pressure to buy, but there for assistance when we needed. Thanks Josh!

Laura S was great to work with us the find the exact item we needed

Josh did an awesome job, and went out of his way to get us what we needed. Awesome experience with him

Went to get a sofa and Josh was amazing. Great protection plan for pets. Thanks

Josh was great. Told him what I was looking for and was in and out less than 1 hour

We had an amazing experience today with buying a new dining room table. Josh was GREAT!!!

Josh was great. Very helpful and made the buying process very easy! Highly recommend.

BJ and Laura at Ashley Furniture are the kind of salespeople you rarely meet anymore. Patient, knowledgeable, and respectful. They made me feel seen, not sold to. What could’ve been a routine purchase turned into a genuine experience of care. If you want excellence and humanity in the same breath, ask for BJ and Laura.

We visited Josh twice and he was so helpful and honest.

Josh was extremely accommodating and resourceful! Thank you!

Found my perfect couch with a special thanks to Laura! She is absolutely awesome and was such a great help to get everything I needed!! I highly recommend her :)

I had a great experience at Ashley Furniture Outlet Store. Karen did an amazing job helping me during my visit. Her level of decor ideas were really helpful! She will come highly recommended by me!

BJ was great at helping us choose the perfect set for our daughter, attentive and friendly. The service was great!

Great help! Made it feel like home!

Josh was very straight forward and we believe honest and professional. We enjoyed our first visit to an Ashley store. He helped us to make the right decision on our purchase. Feel like he is a friend and we will be back to purchase more from him later.

Karen was helpful, patient, and great to work with! Can’t wait to get our new furniture!

Our second time in the store. This time shopping with my mom. Brian took excellent care of us!

We had a great shopping experience looking for living room furniture. Shout out to Josh who helped with all our needs!

Josh was friendly and gave us the time and space we needed to look around. We found the perfect set for our living room, and can't wait for it to arrive!

Brian was great and very helpful with picking out our new sectional for our new home highly recommend great service and warranties!

Laura was really an excellent person to talk to and really understood some questions I asked!

Very pleased with the assistance we received at Ashley’s. Josh assisted us and he answered all of our questions and was very helpful.

Stopped in to look at reclining sofas. BJ was very helpful and greeted us right away. He was very knowledgeable of the inventory.

Brian was our helper today in the store! Was very friendly and knew his information and assisted us in our questions and needs. Thank you for your kindness and help!

Josh was very personable- helpful and readily available, yet not pushy at all- but there for all of what I needed when necessary! Excellent job of hearing the customer's needs and finding that happy medium.

Laura was great!

BJ was very helpful and very nice!

BJ was very kind to us. Would definitely recommend him!!

Salesperson Brian sold me an adjustable bed with an incompatible frame (money grabbing). I bought the bed for an 82 yo. She tried to use the bed and it completely fell apart (the frame). The frame was never attached to the slats. Ashley came out a total of 3x with no resolutions. I have called over and over again with no results! UTTERLY FRUSTRATING. The sales person's are UNETHICAL! and will sell you anything even when they know said items aren't compatible. I have a 6000 bed that I can't use!

Store was great! Very well stocked. Laura did an excellent job assisting with all questions and purchases. Thank you.

Karen was amazing to work with! She never pressured us into anything and helped us get the best deal possible. Would 100% work with her again!

Bryan was awesome. Great customer service

Brian was very knowledgeable and helpful with me. I appreciate no pressure sales.

Enjoyed my experience

Laura S. was amazing! She was beyond helpful and all around an amazing saleswoman. Highly recommend her!

Our Salesman at Four Osks was extremely helpful, patient and attentive. We walked out of happy with our choice of a living room sofa. Thank you Brian!

Karen was amazing, helpful and patient!

My mom and I were looking for a new recliner for my dads birthday. Brian was eager to help us without being pushy. He even sat in it so we could see if the length would be right! ⭐️⭐️⭐️⭐️⭐️

Carolina Reyes was amazing and helped us finally find the right furniture for our grandsons’ room! Very knowledgeable and so nice to work with!

Thank you Carolina for the great service and help finding our dining room table . We’ll be back soon for our couches !

Brian done a great job with helping us with the purchase of our patio furniture.

Great experience with Justin. He was professional and not pushy.

Nice furniture high prices. Best to wait for sales. Nice staff.

Josh was great! We appreciated his Introduction, timeliness and layout of the store. He also gave us time to look around and was available when we needed him.

Karen was amazing so helpful attentive and sweet!!

We recently moved to North Carolina and needed furniture for our new home. We always have found Ashley to be helpful and provide products within our realm of taste. The sales associate, BJ, was extremely courteous and assisted us in our selections and was expedient in our purchase. Thanks BJ!

Karen is the best!!! Very patient, attentive and helpful. Will definitely return to her for any future furniture needs

Brian, gave me an excellent service. I will recommend him if you’re interested in buying any furniture at Ashley.

Great sales man good job

Salesperson was patient and not pushy. Perfect person for us!!

Nicole was so helpful and kind!!!

Karen was very helpful with quickly preparing complete quotes for the furniture pieces we wanted. No hidden costs so we could compare price options. Glad we were able to find exactly what we needed at a reasonable price!

Brian was extremely helpful with my purchase. He and the rest of the staff took the time to answer my questions and find any additional information that I needed. Thank you.

Karen was so helpful and pleasant to work with!

Great help from associate, Will.

Nicole was so helpful today in the purchase of our new sectional! She was patient and able to answer all questions we had!! I give her a 5 out of 5 for customer service! Thanks Nicole!

Can find everything you’re looking for.

We had a great experience at Ashley HomeStore thanks to Laura! She was incredibly helpful, patient, and knowledgeable throughout the entire process. Laura took the time to understand what we were looking for and helped us find the perfect furniture pieces that matched both our style and budget. She made the experience smooth and stress-free, without ever making us feel rushed. If you’re shopping at Ashley’s, definitely ask for Laura—you’ll be in good hands!

This was the first time in my almost 70 year old self that shopping for furniture was not like going to the dentist!!! Nicole was super. When she greeted us at the door, I thought "Oh no, here we go again". It was nothing like that. She asked what we were looking for, told us where to look, and said "I will be around if you need me". We looked and looked, and finally snagged her. She spent the rest of the visit with us. She looked at the room color, floor color and went from there. I bet we soent 2-3 hours deciding and was very pleased with our/her selection. She is very friendly and personable. Ashley should be proud to have her.

Carolina was amazing!!!

Carolina was fantastic!

We were greeted by Will, a truly exceptional individual. He exuded professionalism and didn’t overstep our boundaries. Instead, he checked on us periodically. However, the most significant aspect of his service was his ability to provide us with ample space to explore the store. He was also quick to assist us with any questions we may have had. We truly appreciate the effort you made to ensure that our first experience at Ashley’s was a positive one.

Went to the store looking for a living room set for my mom. Bj was awesome! He made sure he went over everything with her, confirmed the heights she was looking for, and showed her several options she may be interested in. His time and expertise paid off, and she ended up buying a living room set. Prices are comparable to rooms to go outlet and other furniture stores in the area. They had a great selection to choose from and were laid out nicely throughout the store. While I was there, I found a table I fell in love with! However, I was able to find it slightly cheaper online through a different vendor and had free delivery opposed to the $99 delivery fee they charge at the store. So if you dont mind assembling things yourself, you could possibly find it cheaper elsewhere. Overall, I would still highly recommend it to anyone looking to update their furniture or decor.

Will Copeland was very helpful, showing us the several items available. He was patient when we were undecided, and a nice polite young man. He helped us wrap up the deal quickly, and we were out the door. If you go to Ashley Furniture, ask for Will.

Stopped in over the weekend to check out some sectionals and we were greeted by Karen B. She was incredibly helpful and checked in with us as we browsed. She gave us a couple quotes for different layouts from the Larce line that fit our complicated living room layout and we ended up with a great option! Can't wait for it to arrive!! Thank you Karen!!! :)

Laura Scott was so helpful and sweet to us! She welcomed us with a smile and gave us the space to brouse, she checked but never pushy. We just bought a new home and had to buy some stools for our kitchen counter. After finding the ones we liked, the system said they were not sold in a set, but she somehow found a way to get us the stools separately. Will be back to this Ashley to buy from Laura😊

Today, my husband and I visited Ashley Furniture just to browse bedroom sets. From the moment we walked in, Will greeted us with genuine humility and kindness. He gave us a quick overview of the current promotions and then allowed us the space to look around without pressure. What stood out most was his approach—he waited until we were ready to ask for help instead of hovering, which we truly appreciated. Will was not only knowledgeable about the bedding options we were considering, but he also offered some thoughtful designer tips to help us envision our new home. His guidance was helpful and pressure-free, offering us multiple options to consider. I highly recommend asking for Will at the Ashley Furniture store in Four Oaks, NC if you’re looking for someone to assist you with home decor. His professionalism and calm approach made our visit a great experience.

Carolina Reyes was the best sales representative ever! She was so helpful and made sure we were happy with our purchase without rushing us or being pushy.

Carolina Reyes was our sales rep and she was absolutely amazing. She was not pushy, she listened to every question and answered with care and showed us every option before we really chose the set for us!!!!

Brian was extremely helpful to us today! We were an hour away and he went above and beyond for a very minimal item! His customer service was excellent!

BJ was a pleasant associate to us and had awesome customer service! Can’t wait to take our canopy bed home!

Brian good job

Bryan did a excellent service

Nicole helped me throughout my visit. She was very attentive and answered all my questions. I didn’t feel rushed to make a decision. I would definitely want Nicole to assist me with further purchases.

Our salesman, Brian, was very courteous and helpful. He didn't try to sway us one way or another and wanted us to be happy with what we wanted to see. We were expecting the item to be available sooner than it was but hopefully it will all work out.

Nicole was excellent to work with. She let us explore and was a big help in store. We ended up purchasing the perfect table for what we needed.

My husband and I went to the Ashley Store+Outlet in Four Oaks today and had a awesome experience with Brian Clark. He was very welcoming and knowledgeable. He helped us find the perfect for us, couch, love seat, livingroom tables and a dining room set with chairs. He even carried one of the livingroom tables around the store so we could see how the look would come together. Thank you so much, looking forward to delivery day in a few weeks. I recommend this store for all your furniture needs.

Laura, Very helpful, professional, and fast! Please go to Ashley to see Laura S.

Brian was fantastic in helping us with our purchase. Next time we are in the store we will look for him.

Nicole was great to work with - I called her with a rush order request and she handled it quickly and efficiently and the order was ready to go when I arrived to pick it up.

My parents went to Ashely’s today and had the best experience with the salesman Will. He went above and beyond for them. So if you’re in need of some furniture go to Ashley’s and ask for Will.

My experience at Ashley Homestore in Four Oaks was great thanks to Laura S. She was very insightful and we could tell right away, she knew her stuff. Laura was personable and her knowledge of the inventory on hand was very impressive. I highly recommend working with Laura S.

Karen was great to work with on our purchase.

Will is the best! He was very informative which helped me and my family when we had to choose between selections. He was very patient and super kind. I will recommend him to friends. family, and anyone else!

Will rocks! He was patient, kind and very helpful!

Will was a knowledgeable salesperson assisted by his manager Nicole! Very pleased with the items purchased!!

Laura S. was so helpful in navigating our first big furniture purchase! Very friendly and accommodating!

Brian was extremely knowledgeable and very helpful. He explained everything very well. He made sure we got the best deal they offered.

I was impressed and pleased with my visit at this location in Four Oaks. Nicole met me as I walked in and wasn’t pushy! She asked what I was looking for, actively listened and gave me space to shop. Later we reconnected and were able to complete my purchase. I appreciated her recommendations and honest opinions! I definitely will be returning to purchase more items from her store! ☺️

Nicole Stout was very helpful and made our choices very easy. She’s very pleasant and great customer service!

Brian was cool, he greeted us when we came in, he was patient even with it almost being closing time. It was fast and painless

Karen greeted us with a warm smile and let us know she was here for us if we had any questions but she didn't hover! When we had questions she gave us options and directed us to what we were looking for in living room furniture. We ended up choosing a set that we're excited to get into our home! Thanks Karen!!

This was our first visit here. They have a huge selection of everything! Brian was very helpful and patient with us as we browsed around, and we are very happy with our purchase!

Brian from Four Oaks branch was courteous and caring in showing me merchandise and catered to my needs . Great workmanship. Go Brian.

Laura was great and helped us find the perfect set for our living room!

I contacted Ashley Furniture and spoke with Laura S. at the Four Oaks store. Laura was patient, polite and professional. My order required that I come inside the store to sign my invoice. Glad I did…….. I was able to put a face with her voice. I ended up changing my order by purchasing a lamp on clearance and a marble top night stand. Beautiful pieces !!

We had a 5 star experience with Ashley Furniture store. Nicole was very product knowledgeable and was easy to work with. She allowed us space to make our choice and offered good advice when asked. Definitely recommend seeking out Nicole at Ashley for your furniture needs.

We recently purchased 2 Signature end tables for our bonus room upstairs and the experience was fantastic. First, the end tables were just what we needed to enhance our room. Second, the staff there were excellent customer servants, very friendly and personable, and met our every need. Arturo Colon, Karen Biard, and Faith were a joy to work with. Kudos to all for a great experience!

Kind people and a diverse collection of home furnishings.

Karen was awesome and so nice.

Brian was fantastic. He was patient and helpful. Our first time in and walked out with a new couch and loveseat

Ask for Will! Excellent service!

We had great help picking out the right sofa Brian is the guy to talk with

Karen was such a pleasure to work with. She is extremely knowledgeable. She really knows her stuff! She answered all the questions that we had. She was personable and gave us the right amount of time before she came back to check in. Highly recommend!

Love Ms Laura! The best sales person in the store!!

Laura Scott was a pleasure to work with. She was very knowledgeable and informative. She did not pressure us, but right there if we had a question.

Will was extremely knowledgeable & didn’t waste anytime showing us exactly what we were looking for in the store. Let us take our time on deciding-didn’t feel persured that day! Very pleased with our purchase.

Had a great shopping experience, well done

Will and Nicole were incredibly helpful. They truly listened to our interests and guided us in the right direction. They weren’t pushy at all—just supportive and informative. Their recommendations aligned perfectly, and it was clear they were on the same page throughout the process.

Great customer service. Will did an excellent job listening to what we want and able to find the right furniture for us.

We went to Ashley’s on Friday to look at bedroom furniture and mattress… Carolina Reyes greeted us with a smile and took care of us!! Looking forward to receiving our furniture! If you are looking for furniture go see Catikinscat Ashley’s and she will take good care of you!

Nicole was helpful and gave a great customer experience. No pressure, yet available for questions when needed. Highly recommend this store!

Brian was very helpful and answered all our questions. He searched for what we wanted and gave us all our options. He even let us know price matching was an option since we found the same chair online cheaper. We were very happy with our interaction.

We were in the search for a new mattress and bed frame, and we had a great experience at this location! They have a huge selection to see and try. Nicole was our consultant, she was very kind and knowledgeable. She answered all our questions and helped find us the perfect set. We highly recommend this location, and thank you Nicole for her friendly service!

BJ helped me and my little family start fresh. He was so kind and understanding of our situation and went above and beyond to help us find our perfect living room furniture fit.

Found the perfect couch for me! Even in the outlet section so was a little cheaper than I was planning! Carolina (sales rep) helped me through everything and was amazing! Even stayed a bit after closing to get the deal done! Great people and great furniture!

Carolina Reyes was a excellent consultant.

Carolina Reyes did a fantastic job with our sale. She was knowledgeable and friendly. She took her time with us as we purchased a bedroom set and a sofa bed. She was able to answer all of our questions and really worked with us to make sure we found the perfect furniture to meet our needs. Go see Carolina at Ashley Furniture and you won’t be disappointed.

Carolina was wonderful to work with! My husband and I really appreciated that we didn’t feel pressured at all. We were greeted warmly when we walked in and informed about the current sales, but Carolina gave us space to browse and never hovered or pushed us to buy. This was the second Ashley Furniture location we’ve visited in the past two weeks while searching for a new couch, and this was by far the better experience thanks to her. The checkout process was also quick and seamless—it took less than 10 minutes!

Carolina was very helpful and courteous.

Friendly and very knowledgeable. Thank you.

Carolina was awesome. We arrived shopped the store. She provided us unprovoked assistance, was kind and helpful in her suggestions. We did leave for about an hour to check out some other options and we returned to complete our purchase with Carolina. It was an awesome and wonderful experience and we are excited to return for other items for our house.

Excellent customer service experience with BJ & staff today! THANK YOU BJ from Norman & Charise!!

I had a nice experience here. Carolina was the best! She was friendly and patient with me and my mom and helped us find amazing deals.

Nicole was great! They had everything in stock buying process was easy came home with 2. New couches

Will was wonderful to work with. He helped me find the perfect sectional and worked with a very tight timeline. He happily researched delivery dates and pricing for multiple pieces. Can't saw enough good things about the customer service from Will.

Carolina Reyes was so helpful and patient as we searched for the perfect living room furniture! Highly recommend!

We had a great shopping experience at Ashley. Laura was so much fun! She made the process a good time.

My husband and I went here looking for a dining room set. The salesman was very friendly and let us look around on our own. Once we found the set we liked, we asked him to match the online price, which was cheaper, and he did with no issue. I highly recommend shopping here!

I recommend Nicole at the Four Oaks location! She was helpful without being pushy which I greatly appreciated.

Carolina was very attentive and helpful. If you want great assistance ask for her

Bought a sectional from here... Laura was the best sales person. She approached me when I walked in but then let me browse. I felt like I had the best of both worlds - no pressure shopping with all the perks of having someone to help me. Delivery also went really well!

This place was huge and had so much product! Nicole was very helpful and knowledgeable! The whole process was easy and quick

We had a great experience. B.J. Was awesome to work with and took time to answer all our questions. He was also very helpful through all our adjustments to our order.

Laura Scott was wonderful to work with. By far, the best experience we have ever had shopping for furniture!

Karen was amazing and very helpful! Definitely recommend this store.

Our experience at Ashley furniture was great. Nicole was very helpful. She was patient during our shopping experience and ensured we received the best deal possible.

We had a great experience with Karen at Ashley Furniture. I had come in a few days before our purchase and Karen showed me furniture that would fit with our lifestyle. We have kids and dogs and wanted something that would stand up to them both. A couple days later I brought my husband to see what Karen showed me. She was very patient with me as I looked over the entire store and kept going back and forth between two sets of furniture. She kept us informed and printed out different sets showing cost and helped us narrow down the right furniture. We can’t wait to get our furniture delivered.

Brian was very helpful and kind. As soon I entered the store Brian made me feel very welcomed. I love that I received fast help and amazing service! He was also super informative about the best options for me! I didnt expect to walk away with anything today but I did. Im anxious to see how my new couch will look in my living room! I highly recommend to work with him. All the staff was very friendly as well. I had a great experience and received excellent service. I can genuinely say I left happy and content with my purchase !

Had an excellent experience today purchasing new mattresses, Brian did an amazing job making sure we were taken care of!

Will was very patient with us and gave great customer service!

Very knowledgeable and helpful

Will was excellent! Very friendly down to earth and not pushy! We bought our living room set from him!

Will was great

Laura S is amazing! Knowledgeable and friendly.

Was looking to replace multiple pieces today, and had great help from BJ. He made sure to give us room to make decisions and I knew where to find him if I had questions. In which he answered what I asked him directly. Really appreciate it, was an easy shopping experience.

Great experience at Ashley Furniture with Laura! She is very helpful, not pushy and has great customer service skills! She represents with professionalism and class. Excited about my purchase!

Walked b in the door and was greeted by Laura S. She spoke, have us information we need and she left us alone. She came back to check on us . She allowed us to shop and not, badgered us but still have us what we needed. We made a purchase , 2x pillows and will be making another purchases ( a sectional )and will do it with her.

Very helpful, very respectful Brian and Nicole

Very helpful thank you Brian and Nicole for helping very nice and patience people.

Carolina was awesome and amazing. She provided excellent service and addressed all questions that we had. She even laughed at some of my jokes.

I had a wonderful experience ☺️. KAREN was extremely helpful professional and proficient. Everything was explained in great detail 👌🏽, Thank you Karen

Nicole was cordial, patient and thorough in her explanations. She also gave space to process before the purchase.

BJ was great! Easy to work with, knowledgeable, and patient! Thanks!

Helpful sales staff. Especially Laura! Very nice and clean store

Nicole was super nice, she didnt push but frequently checked in and answered any questions we might have had. Great prices, wonderful atmosphere. Thank you

Nicole at Ashley Furniture Outlet in Four Oaks was very helpful in helping us pick out a recliner. She took the time to show us different styles and helped us narrow down our selection.

Laura was great!!!

Purchased a living room set. BJ was awesome. He gave us time to shop and decide what we wanted. He was knowledgeable and kind. We will return to see him.

Laura Scott was outstanding!! She helped my Husband and I with a purchase of a New bedroom suite!! Thank you, Laura

The service I received was excellent. Laura Scott took the time to show me exactly what I wanted. She was very friendly and helpful. She found furniture online and in the store. Looked at measurements to give me an idea if it would work. Very tentative to my needs. She’s an excellent sales person.

Carolina helped us with our couch and recliner purchase today. She is a fantastic associate and super easy to work with. We’ve purchased from this store multiple times and always have a great experience!

Nicole was awesome!! Very excited for our new couch.

Brian was a great help.

Brian was excellent to deal with. He made the process so easy.

After online shopping for a few weeks I went in store and was greeted by Will. He showed me all the pieces of furniture that I asked about that was in store, and was patient with me as I was making my decision. This was the first time I was purchasing furniture and he made the process such a breeze.

Nicole has provided excellent service each time we have made a purchase from Ashley. She always follows up even after the purchase to ensure that we are happy with our purchase. Be sure to ask for Nicole when you visit Ashley in Four Oaks!!

Brian was wonderful to work with, showed us exactly what we were looking for and options available all with no pressure! Highly recommend!!

Brian did a great job explaining and was fantastic to deal with!

Very pleasant experience salesperson knew all the information about the product we were buying answered all of our questions. Made the whole process very simple.

Brian was awesome Saturday to me and my family… he is a true definition of CSR … I will always like his service @ Ashley Furniture

Karen welcome and greeted me and my daughter and Brian help us make a great selection for a kitchen table and chairs. Brian answered all my questions to help me with my decision.

Brian was very helpful in helping us decide on what to get. He was willing to move an end table across the store just so we could see it next to the couch.

Sales person was very knowledgeable. I was able to walk around and look, and the salesperson came and asked me if I had any questions about the things that I was looking for.

From the moment I walked in the store I was greeted by Laura and immediately I felt like I was in a business that cares about quality customer service. Laura asked me one or two questions about how she could help me and then just let me look. As a result I found a piece of furniture that I liked but wasn’t really looking to make a purchase. However, when I asked Laura a question about something I saw, I made the decision right then to buy because she genuinely wanted to inform me about the furniture I inquired about and didn’t make me feel as if she was eager to push a sell. She was pleasant and friendly but most of all, she was professional.

We had a great experience with Nicole, she was very helpful but also let us have time to just browse on our own and not feel pressured!

Carolina Reyes very friendly women and I appreciate her help love the way she treated me as a customer and she had a lot of patience thanks again MS Reyes I recommend her for any doubts or questions

BJ was super helpful and respectful. He showed us a few different mattresses that fit our preferences and we were able to find one that we liked. Thanks!

Will was super friendly and very helpful! We will definitely be recommending him to friends & family! Thank you! Everyone was awesome!

We had a great experience with Karen. The whole process of buying our new couch was quick, easy and pleasant. I highly recommend visiting this location and seeing Karen.

Laura s was Great and very polite and very helpful

Will was extremely helpful to us! We told him what we were looking for and were in and out in just a few minutes! Great customer service!

Excelente servicio que me brindó Carolina. Bien amable. Gracias por tu atención.

Carolina Reyes was so helpful at the Four Oaks location! Definitely recommend!

Carolina Reyes at the Four Oaks location was wonderful to work with! No pressure, and very patient with us. Thanks you!

We loved our experience today with Will today! One of the best furniture buying experiences we’ve had and give all the credit to Will!! Can’t wait for our furniture to be delivered!

Laura good service

Brian was a good help finding Information for the tables and chair we wanted.

The guy that helped me was very nice and helpful. He was very knowledgeable and helped with what I was looking for. I have shopped with Ashley before and purchased 2 recliners. The salesman is Great.

Great experience! Excellent customer service. Karen was very knowledgeable, helpful and amazing in every way. Showroom clean and nicely laid out. Will definitely do business with them again! Karen gets an A+++.

Avoid Ashley furniture at all cost. In my opinion ,they do not have a clue what is going on . We have been trying for 5 weeks to get a 1 month old sofa cushion fixed. They keep giving us the run around . They do not know where the parts are . They told us the parts would be shipped to our house. No parts ever came to the house. They told us the parts will be with the furniture tech when he arrived today fix the prom. The tech showed up empty handed and we knew it was back to square one... AGAIN! Not sure where we stand and don't believe anything they tell us any longer. Still waiting 8/22/25 They showed up with a replacement chase and parts were missing. A part also fell off the new chase they replaced the old one with . The cushions are terrible and the wood is not covered by cushion along the top. It has been a horrible experience dealing with Ashley.. remember we have had problems with this brand new furniture a month after we purchased it . Four months later still waiting for the problems to be resolved.. we also cancelled out extended warranty due to zero confidence they would ever come out to fix the problem.. If they are taking this long on a newly purchased sectional I don’t ever see them coming out to fix a problem a couple years from now !!!

Nicole helped us do our purchase was very friendly and patient great attitude! Helped us with any concerns as well helped us every way she could!

Nicole was fantastic!!!

Carolina was incredibly helpful. She took the time to understand what I was looking for, made the whole process smooth and stress-free. Thanks to her guidance, we found the perfect couch that fits our space and style perfectly. Highly recommend her service to anyone looking for a professional and friendly experience! Lizzette & Jose

Nicole was awesome to work with! She wasn’t pushy and gave us time to look around but checked in and gave some suggestions based on what we were looking for! She is very knowledgable, sweet and caring when helping us find what we wanted! Would definitely recommend asking for Nicole when you visit!

I had such a wonderful experience at this Ashley Store! Nicole was my home furnishing consultant and she made my dream come true. I wanted a recliner with my living room set and I of course picked out a set that didn’t have one! However, with Nicole’s knowledge and taste she matched it perfectly with a recliner from another set. Her quotes were fair and very competitive with neighboring furniture suppliers. She was very personable, accommodating, and communicative! I will shop here again in the future for more wants to come!

Mrs Laura did great job at picking 2 living set and bedrooms set for my new home.

Laura was quick with information and made my transaction quick and painless! Highly recommend her!

Nicole at Ashley’s in Four Oaks was wonderful to work with. She was a normal pushy salesman. She did not pressure us at all. We will definitely Nicole in the future if we purchase again .

We had the BEST experience at Ashley Furniture near Smithfield. Will Copeland was fantastic at figuring out our likes and dislikes and leading us to the perfect living room and bedroom sets! Can’t wait to take delivery! Two happy customers here!! Brian & Paige

Our sales lady, Karen was very nice and helpful. She allowed us time to browse without stalking. We ended up purchasing from her. Very satisfied with the customer service we received.

Thank you Karen for all you did to help us with our purchase! We definitely would recommend you to anyone!

Mrs Laura was great with Helping the purchase of furniture

Nicole was super helpful in assisting us find our son’s new furniture. She was patient and provided professional recommendations that helped us make a great decision. Thank you Nicole!

We had an amazing experience with Laura S. today at the Four Oaks location! Everyone was so helpful and nice today and Laura helped us purchase our second Ashley sectional!

Ricky was very helpful. Would highly recommend.

Will was very helpful and didn't seem to mine when I couldn't decide what I wanted. Very patient and kind. Ask for Will!

Nicole was awesome. She sold us the Sealy Albany King bed and adjustable base, with zero percent financing. She was informative but not pushy. We loved working with her! Thank you!

Great selections and friendly staff. Laura was knowledgeable and very personable.

Nicole was fabulous

Carolina was very helpful! My husband and I had a great experience working with Carolina and we are excited to get our new mattress.

Nicole was awesome, please ask for her!

Muy buena atencion muy atenta la persona que nos atendio si quieren buena atencion busquen a Carolina

Carolina was amazing! She got us furniture asap when ours was lost by our moving company moving across country. If it was not for her amazing service and willingness to accommodate my family we would be sitting on the floor of my house. I checked out other furniture stores in the area, and nothing was reasonably priced. Carolina hooked it up and even gave us a mover to get our sectional on the second floor. After I recover the rest of my belongings, I’m returning to get more pieces from her. Loved my experience.

Laura was extremely helpful while helping us find a perfect new bed!

Ricky was excellent in handling three sassy older women. Excellent customer service. Ricky deserves a raise!!! Thank you for helping my aunt get a recliner!!

Ricky was very nice and took his time to show us furniture

Nice store and excellent service

Ricky was so knowledgeable and helpful. We discussed many things but he killed it with his knowledge of the beds. Super informative, and nice. We will definitely buy from Ricky when we pull the bed trigger.

Nicole did a great job helping us buy our furniture. We highly recommend her.

Nicole’s customer service was exemplary. She was very kind and knowledgeable.

We purchased an amazing couch with the help of BJ. He was patient and helped me with all of my questions, especially finances because I wanted to stay within budget. Got us a fantastic deal with the protection plan and delivery. With having two boys and another kid on the way.. time, money and durability is a big part in our lives. BJ helped us to achieve them all in one afternoon. Thank you!!

Wonderful experience today at Ashley furniture. My family was searching for a new sectional couch. This store was our first stop. Immediately when walking in the door we were greeted by Karen. She explained the layout of the store and sales that were happening. Then let us walk around on our own. Karen is great at her job. She knew as soon as we found the one we wanted and came over to us. She was able to answer all our questions. Our experience today was amazing. We are very satisfied with our choice. Karen made today much easier. Can’t wait for our couch to be delivered soon! Thanks again Karen and Ashley Furniture!

Will did provided outstanding service during my purchase. I called the day before actually going into the store. He got me in and out in record time all while providing superior customer service!

Will was great attending my husband and I. He did not harass us and was available when we had questions. He was very helpful in helping us choose our furniture! Thank you, Will!

Nicole was very helpful today with my family. Very personable. Thank you Nicole!

Laura was great and needs to beat her nephew on Google reviews!

Thank you Nicole for helping us pick out our outdoor set. It was a nice experience.

Laura S was amazing from the time we walked in until we walked out WITH a dining room set! She gave us our space to discuss but was always right there for EVERY question we had in mind. We will definitely be back in a few months for more furniture! Thank you Laura!

We had a great experience this afternoon thanks to Nicole. I called yesterday to inquire about table availability. Nicole was extremely helpful and accommodating. My husband and I came in today and were greeted by Nicole. She showed us available options and was knowledgeable about the products. We are very happy with our choice and want to thank Nicole for her friendly service!

Great service and Nicole spent multiple hours assisting us, because we went in multiple times. The customer service team was great to deal with and I hope the delivery team will be just as helpful and easy to deal with.👍🏼

Nicole did great

Will was super helpful, he combined our new order with a previous order to help us with the delivery dates and verified all our choices.

Nicole was great - very helpful in finding exactly what we needed within our budget.

I wanted to leave a review for Will your associate, best customer service that I have had in a long time, he greeted me and Welcomed me as soon as I walked into the store and helped look and look for the right couch. He took the time to draw a pic of my new living room so he could better access my needs ! Great personality he is truly an asset to your business ! Thank You Will !

Will deserves a 10, he was so attentive to our needs. If we need anything else in the future we will certainly be back. Will, thank you so much for the incredible service you gave us today 😊 the furbabies we talked about!!!

Excellent service by our sale representative Laura Scott

Ophelia was very pleasant to work with.

I had researched sofas prior to visiting, so I had an idea what I was looking for. BJ Teel was the associate that helped me. He was very helpful with any questions that I had. I would recommend this furniture store. It was a good experience.

Had a great shopping experience here. BJ showed me what I came in to look at and gave me time to try out the chairs. He didn’t try to oversell, which is the best quality in an associate in my opinion.

Laura was a pleasure to work with. Very nice and pleasant. Spent time with us and showed us different options for sofas. Enjoyed the experience.

Laura Scott helped us this morning and we found the perfect table and living room set!! She was quick to greet us and made sure to check on us, giving us great service.

Great Job by Will. Helped me out and gave me space to work out what we wanted. Made it easy to make this purchase

Nicole was awesome! She helped us with our bed and chair purchases at a fantastic sale price. Enjoyed her friendly customer service and would definitely return in the future.

Laura was great! Very professional and personable.

Will was helpful as soon as we entered the building. Super nice guy!

Thanks Laura Scott for making my purchase easy . Thanks for your patience and knowledge of other options to choose from. Hope to see you soon.

While the workers there are nice the furniture is absolute trash. We’ve only had our sectional for 2 years and it is completely broken and falling apart. The dresser we bought there also never worked correctly with drawers getting stuck. One of the drawers has lost pieces of metal and its ball bearings. Good luck with their warranty, too, because they will not cover ANYTHING

Thank you Ofelia. You were a big help in our living room selection. Ofelia was clear with all the details, and very patient and professional with all our questions. I will be back again.

I want to thank Ofelia at Ashley. She was fantastic at explaining everything in clear details. We ended purchasing a new living room set. Thank you very much Ofelia.

Wonderful experience at the store in Four oaks, nc . Great service and friendly atmosphere

On April 3rd my husband and I went into the Ashley store off Interstate 95 we met a young man by the name of Will. When we walked in the store I already knew what I wanted it was just the fact of finding it Will was very contentive he did not leave our side until we had exactly what we wanted and more he went above the Call of Duty and we love our purchase

Had a wonderful experience today at this Ashley Store! Will was extremely helpful and knowledgeable about each piece of furniture. He was able to help us find exactly what we were looking for! Thank you so much!

Our salesman BJ was very excited to help us out today and showed how we were so important to him that he took his time and he asked more questions to find out what we wanted to know and helped us figure out how to get things going

We are new home owners trying to figure all of our furniture out. We were not sure what would be best for us and the hubby was very cranky. Karen was amazing and made it a very quick and easy visit. We purchased a dining room table set we love!

Great experience with this store.

We recently purchased furniture from the Ashley outlet. They had a large selection of furniture to choose from. The experience was amazing! Our sales associate Laura S is the best!!! She was very knowledgeable on the products and was able to answer all my questions! I definitely recommend this store and make sure to ask for Laura S.

Karen was a joy to work with. She was very knowledgeable, personal, and professional. Karen was very considerate and provided the perfect amount of interaction while we shopped. We really enjoyed working with her.

Will helped us out very informative, help d us save definitely will be returning

Laura S. Was great and very attentive throughout the entire process! Thank you so much for your help!

BJ is the best

Will was fabulous. I came in saying we aren't going to buy anything that night and certainly no extended warranty. I told him what we were looking for he showed us what you had in the regular side and clearance. Some great prices in clearance but we loved the sofa in the front part. In fact we loved it so much we bought two for are very large den. They had the zero gravity recliners and are beautiful. He even somehow convenienced my husband to purchase the extended warranty. We had a wonderful experience. Will was gracious, not pushy, able to answer all our questions, and very polite. You are lucky to have Will on your team. Ty for such great service.

Karen was very helpful and answered all our questions and concerns. She wasn’t pushy and let us look around without being intrusive. She was perfect for a sales person. She understood what we wanted and worked with us. Thank you Karen.

Excellent service from Nicole. She helped us and answered all our questions

Will waa a great salesmen

Will was a great salesman

My sales associate was BJ TEEL. He greeted me by name each time I visited the store and was patient and helpful during my selection process. He added selections to my shopping list for me so I could take my time to decide on my final purchase. I am thankful for his help!

Karen Blard, was wonderful to work with, she was very knowledgeable about the products. My husband and I was shopping with my daughter and her family for a new sectional. After going to other furniture stores, we took her to Ashley’s. It was a wonderful experience from beginning to end. She fell in love with the Lyndeboro modular collection. Thank you Mrs. Karen for all of your support, time and attention to detail!

Ashley gets it right. Variety, style, quality, service and overall value are exceptional. I've been a customer for years in different geographic areas of the country and they have always been consistent in service delivery.

Very helpful when buying a new couch and they worked with me so i was able to get what I wanted.

Had a great experience with Laura S. And Attero at this store. Laura welcomed us as we entered Ashley’s, answered all of the questions I had, wasn’t intrusive as we shopped and compared prices and furniture. She was patient as we were in between 2 different sets giving us pros and cons based on our conversations and future use. Attero was helpful in my indecision about a product and he gave a wide variety of choices! 6 stars Thank you!

Just upgraded our bedroom set and I'm thrilled! The furniture is stylish and well-built, and the mattress is The adjustable smart base was fantastic addition and shocking affordable. A special shout-out to Will, our salesman, who was super helpful and made the whole process easy. Highly recommend this store due to the excellent service and selection

Nice large showroom with a great selection. We were searching for a sectional for our loft and wanted something reasonably priced. We found a quality piece in the outlet section and we couldn’t be happier! Our sales associate Cary was super helpful and took great care of us!

Great job!!! Excellent service

My girlfriend and I came into Ashley Furniture and Karen approached us to ask if we needed any help. As we were looking around she continued to check on us and pointed us in the direction of a couch that we really liked. We ended up purchasing it because she worked with our budget and got the configuration we wanted.

The service was outstanding. The staff was friendly, knowledgeable, and went above and beyond to ensure my needs were met.

Ask for Karen. She is the best!

Carolina was so sweet and took very good care of us and was not pushing at all and helped us get the sofa I wanted . And she made the process so easy and explained things to me answered all my questions. We will definitely be back to see her to furnish the rest of our home.

Carolina and Laura helped me and they are really kind definitely recommend this place 💯% thanks for all your help Laura and Carolina☺️

The employees was great and friendly.

From the first moment I first spoke with Will Copeland I was impressed. I was looking for two recliners for my husband and I. I went right over to the store and immediately Will was there to take care of my husband and I. He was very informative about what the store had available. He escorted us around to show us items we might be interested in. Never once did we feel like we were not his absolute priority. He helped us with making a purchase that I am extremely happy with today. Total professionalism. I have been going to Ashly Furniture for years now, and this day with Will has been the BEST by far. I will be furnishing my upstairs (three bedrooms and a game room and possibly a new dining room set next year if all goes as planned and Ashley Furniture will get all my business because of this young man. Also I live 2 hours from the store Will works at and I have two other Ashley stores within an hour of my house. However I will be driving the two hours to the Dunn, NC location specifically to have Will handle my purchase. A true Gem of a young man, courteous, polite, respectful and attentive.. A pleasure to deal with. Respectfully , Mrs. Harr

Will C. was very helpful & patient. Exceptional customer service

Drove an hour and a half to shop for furniture. Ran into Will Copeland at Ashley Furniture. This young man was an excellent sales associate. Courteous and respectful, he offered us a can’t miss deal on 2 recliners today (3.29.2025). If I could give him 6 stars, I definitely would. Time to give Will a raise! My wife and I will be back to purchase more furniture from Will when our upstairs of our new home is completed. Thank you for the fantastic service Will. R, Jim & Irene H.

We stopped into the Ashley store for a dining set that we needed that day. From the very beginning Nicole was amazing and kept our needs first. She listened and was able to get us to a set we loved. She was great and we will definitely be back to see her when we have another furniture need!

Will was great! He gave us the space we needed to discuss options, answered all questions, and had the pieces we were picking up ready for us.

Karen provided great customer service. She was informative, patient, and kind. She really knew what she was talking about and was able to talk about the quality of the wood. It was a great experience.

Will was very helpful today on my purchase! Great Customer Service & he made my process smooth ! THANKS ALOT WILL.

Great prices and quality. Karen was extremely helpful and let us know the price points to hit for each level of discounts.

My sister and I were very impressed with Karen when we were at Ashley's yesterday. She was helpful, courteous, and efficient. Enjoyed working with her. Thank you!

Beautiful table and chairs! I love it! Karen helped me and she was super!!

We purchased a mattress from Will who was extremely knowledgeable and helpful. He offered up sensible suggestions and listened to what we wanted. Thank you Will!!!!!!

Carolina Reyes is the best!

Will @ Ashley Furniture in Four Oaks was awesome. This was my first time Ever shopping at Ashley furniture. Will was very kind, professional and knowledgeable about all the furniture. Thanks again for my new home purchase.

Will and Laura were a great help. They made purchasing an adjustable bed frame and mattress easy, as they both were very knowledgeable. Thank you

Nicole helped us with purchasing a bedroom set and living room set! She was amazingly helpful and made it an easy process. Highly recommend!

Excellent service provided by Nicole Stout, made sure every question asked was answered and understood!

Excellent experience. Laura was wonderful to work with and we went to several different furniture stores to make sure we were getting exactly what we were looking for!

My mother & I were greeted by Ms. Laura Scott with a warm & welcoming smile. She directed our attention to the purpose of our visit and then allowed us to “shop”. She checked in on us and answered our questions. Most importantly she recognized our needs. We truly appreciated her assistance in our deliberation. We decided to make the purchase and I’m sure once it arrives, we’ll love it! Thank you Ms. Scott and team at Ashley Home in Four Oaks for your great customer service and attention to detail.

they are so nice and so understanding!! i will definitely be coming back for all home needs!

Excellent customer service! Will return for all home furnishings.

Laura was wonderful today answering questions and helping with my purchase. I absolutely recommend Ashley Furniture in Four Oaks!

Working with Laura made the process so quick, and easy. She made sure I got everything I needed, and understood the benefits of the furniture protection plan. I’m excited to receive my new sectional.

Nicole was the sales rep. And she was excellent. She assisted us in picking out the sectional perfect for us. Searched many stores but best quality and best selection was at Ashley's. If you want quality furniture go to Ashley's. Rooms to go had nothing comparable, and neither did farmers home.

Our experience with Nicole in the Four Oaks store over the phone with a recliner we ordered was great. (Dec. 2024) On delivery the chair didn’t fit my husband right. So the movers took it back and they were very professional. So we went into the store and BJ helped us and again it was a pleasant experience. We picked out a sofa/loveseat set, we did not purchase that day. Only because we had to make sure this is what we wanted and that the set would be good for our living room. The next day we ordered it through Nicole, she was actually able to get us the best deal possible. We received it March 1st. We are very happy with the living room set and our full experience with everyone we dealt at Ashley in Four Oaks, NC. Great team work. Thank you.

We went in 3 times in one day and Nicole was very patient and worked very well with us. I give her 5 stars.

Went to Ashley Furniture after visiting a few other places and we were instantly greeted by Will. We were able to browse at our own pace and he was there for any questions we had and helped us through the whole process of getting our living room furniture, will definitely come back for any other future furniture needs!

Very knowledgeable, helpful and polite

Karen was excellent. Took care of all my needs with a no pressure sales approach. I was free to look at my own pace and when I was ready, I had her full attention.

Professional and friendly service. Listen to customers

Cliff notes: Recliner was $999.99 in store. Online price from Ashley site was $679.99. They agreed to honor online price but would not allow store pickup and required $149. Delivery fee. With out delivery fee, I would have to pay the store price. Keep in mind this is the regional distribution facility where I have picked up every other Ashley Furniture purchase I have ever made. I'm not sure if it was an incompetent and greedy salesperson or a "smoke and mirrors" sales policy that cost them the sell of three (3) recliners. Worked out for the best as I purchased the exact same recliners at a local furniture store for $530 each.Same warranty and picked up in just under a week. No more Ashley Furniture in my future.

I brought my whole family—my 4-month-old, my brother, my mom, and my husband—on Presidents' Day, and we all had a FABULOUS experience with BJ! He was incredibly kind, patient, genuine, and informative. As a new mom navigating a huge learning curve, I’ve found that much of my life now happens on the couch with my little one. Finding the perfect couch to do life on is such a blessing! Thank you, BJ, for all your help—we couldn’t have done it without you!

My husband and I just left after buying a reclining loveseat. Karen helped us and was so lovely and informed. We will definitely be coming back when we need other items. Thanks Karen!!!

Worked with William, finalized order with Nicole! Absolutely wonderful experience. From showing me sofa sets, wear & tear ability to helping me decide on a setup & checkout, all was very lights, kind & pleasant. Did not feel pressured in my decision at all but rather well educated on current sales, possible price changes, etc. Delivery was also very smooth. Really sweet, careful men delivered and set up the sofas, checked power & were patient with me putting pads on, moving some items out of the way, etc. Sofas are beautiful & comfortable! No regrets at all!

This was my second time working with Will and just like the first time, he was AWESOME!

They were great to work with. Always good quality furniture that will last 8 to 10 years in my opinion.

Karen Baird was very professional and with her expertise very knowledgeable and was such a pleasure she helped myself and my son actually furnish our entire home and we're very happy with the selections. she was warm friendly and kind.. and it was just what's usually a very stressful experience...into a very pleasant process and we're very appreciative and very lucky to get her as a salesperson we're very happy. Ashley Furniture has an asset in Karen! thank you

Laura Scott was fantastic and knowledgeable. She helped us pick out our couch and we are very happy with the whole process.

Will was my sell agent and guide today. Will was a pleasure to work with. I will highly recommend his services.

CONVENIENT NO HASSLE SHOPPING

We went to Ashley Store today to shop for living room furniture, and I had a wonderful experience thanks to Ms. Laura S. She was incredibly kind, friendly, and helpful throughout the process. Her excellent customer service made the experience enjoyable and stress-free. Thank you so much, Miss Laura—I truly appreciate your time, effort, and all you did for us! Bahar.

Karen was amazing. Thank you for all the assistance in helping us get what we needed.

We had a phenomenal experience at Ashley Furniture Outlet working with Karen! She was extremely knowledgeable and helpful during our journey of finding the perfect couch.

We needed a new mattress so since it was Presidents Day holiday weekend we decided to visit the Ashley HomeStore in Four Oaks, NC. I knew that I wanted the Sealy pillow top (queen size) since that is what we currently had & it helps my bad back. My husband just wanted something a little firmer. Our sales person Nicole was able to help us. We tested out several mattress brands in the store. The Sealy pillow top mattress that I wanted was way too firm for me. Surprisingly we ended up buying an Ashley brand (recommended by Nicole). We bought a plush hybrid mattress. It had the pillow top feel for me ( even though it is not pillow top) the firmness that my husband wanted. Also it is gel cool which we both love especially in the coming summer months. So far so good. Thanks Nicole for this mattress recommendation!

Laura S was amazing!!

Great place to get great quality furniture at a decent price. Karen Biard was our sale person and she was great. We had a 2 year old with us that went wild once we got there. She answered all of our questions. Was very understand. Didn't hover but made sure to check back in to see if we had any questions. Perfect amount of attentiveness. We will definitely go back there and look for her when we do. Thanks Karen for all of your help and patience.

Today my husband and I went shopping for 2 rooms of furniture. Ashley was our second stop. Carolina Reyes met us at the door and offered her help. She pointed us in the right direction and didn’t follow us all over. She checked in with us and answered questions about the products easily. She helped us get financing and explained all the ways we could save. I do believe she wanted us to get our furniture as much as we did. She was wonderful to work with. Her product knowledge was so impressive. I highly recommend Ashley furniture in Four Oaks! See Carolina and tell her Beth and John sent you!

We came in to look at sofa and Karen was very nice and helpful. She was able to get us into exactly what we were looking for. We are happy with our purchase and the service from Karen.

Good experience shopping for sectionals with Nicole today. She was friendly, listened to our needs, & explained everything well.

Had a great experience at Ashley in Four Oaks! I was pleasantly surprised with the selection and quality. I found the perfect bedroom set and feel like I got a great price. Shout out to Will C -Sincerely, Will -Thank you for your help. I really appreciate your kindness. This was a big purchase for me and thanks to you I’m really glad I chose to shop at Ashley. I’m extremely grateful. Side note: a salesman will welcome you into the store, but they don’t pressure you or follow you around. They’re there to help.

I found the most comfortable reclining sofa at Ashley Outlet. It is difficult to find a sofa for tall men, I'm 6' 1", and this sofa has an extendable, tall headrest and the footrest is long enough that my feet don't hang off. Karen made my purchasing experience very easy and fast, with no high-pressure tactics. I really like Karen because she was friendly, helpful, knowledgeable, she didn't lie to me about any gimmicks, and she gave me a President's day discount that was the best deal available. The couch is very comfortable, attractive, has plenty of cool features, and it was in stock at the store in the color I wanted. I am very pleased and I will certainly be returning for my next furniture purchase. Ashley makes excellent quality furniture that lasts, has a great warranty, and the most reasonable prices. I am very satisfied. Thanks Ashley Furniture and thank you Karen for your excellent customer service!

Nicole was Great!! She was professional ,friendly, knowledgeable about the products. I would recommend Nicole and Ashley Furniture

Ofelia was amazing to work with. She assisted us and gave us the best price on our furniture

Laura was very helpful and had a great personality. I am very pleased.

Laura was amazing.

Nicole did a wonderful job being patient while we figured out exactly what we wanted. She was informative and helpful and provided great customer service.

Laura and Ophelia were both lovely to work with. They were patience, accommodating and so very helpful. I will be going back for the rest of my furniture and would highly recommend to everybody!

Nicole was great and took the time to help out. She was not pushy and when we had questions she would pop up out of nowhere and answer. I will be back to purchase here agin as long as Nicole is my salesperson

Arturo was an excellent salesman he value his customers he went Way Beyond the service and the Call of Duty Thank you for everything Arturo

Nicole was very helpful with our couch purchase! Thank you!!

Laura was really great nice customer service. I’ll recommend Ashley furniture.

We've just had a terrific shopping experience with Ashley Furniture and Ofelia was an extremely knowledgeable and helpful sales representative. The showroom is large with a generous selection of pieces. I'm sure delivery will go well!

Will at Ashley Furniture helped us find exactly what we were looking for! He is so helpful and patient. Definitely ask for him when you go in the store!

We were fortunate to drop in and meet Laura! What a pleasant, happy, and professional sales associate!! She helped us find exactly what my wife and I wanted! Thank you!!

Great help,not really impressed with the quality.

Great selection. Bj Teel helped us with our purchase. He was fantastic and went out of his way to accommodate us! We will be back!!

Ofelia was my and my husband's salesperson. She was great. Very helpful and patience with us. I will look her up the next time we are shopping here. Thank you Ofelia

La atención es muy pertinente y amable, tienen personal que habla español en inglés lo cual es muy bueno, los precios y la calidad son muy buenos

Found an unexpected jewel. A modern, comfy chair ideal for a woman that surprisingly reclines & rocks.

Will & Ophelia were both a great help in getting me squared away with what I needed for my home. Great pricing & customer service! Will be returning with any future needs.

We've had the WORST experience for the last month. First our sofa set arrived damaged. The sofa was shattered. We told the delivery drivers we weren't taking damaged furniture. They took the sofa but told us to keep the other pieces and contact customer care. They contacted customer care while they were here and the representative told us to keep the furniture that isn't damaged. We go to the store and we're told we should have refused everything.....we contact customer care again while in the store and explained what happened. We've had to go to this store 3 more times. We finally think 2 weeks ago that everything has been worked out and our furniture would be delived 1/17. We then get a message on the 15th that our order was canceled.....my husband calls the store, AGAIN & speaks with the manager. She says that someone in the store went in the system and did something and apologized. The next day supposedly the issue has been fixed and we have a delivery date of 1/23 (Thursday). Today we receive a message that our delivery date is now Monday 1/27 instead of Thursday the 22nd.....Thursday is the 23rd not the 22nd!!! *Update* After 5 weeks, we have an entire set and we love it. The driver that delivered the set knew exactly what he was doing and did a great job. I wish this process went better than it did and maybe we were just a one off or maybe it was just this particular store. Just happy to have the furniture we wanted, finally.

Will was amazing! He helped us pick up our bed and mattress and shared great advice with his impressive mattress knowledge. Super helpful and friendly—highly recommend!

Nicole helped us today in the Four Oaks showroom and she was excellent. So very helpful and knowledgeable! Thank you Nicole! We will be back for sure!! Susanne Clayton NC

Awesome. Laura was great. Helped us when needed and let us do our thing. No pressure. Will be back for a bed and other stuff. Thanks so much.

Upon arrival we were immediately greeted by Karen Biard. She spent some time with us to understand what we were looking for, then directed us to the appropriate section of the store. We liked that she gave us space to look around on our own and not feel pressured or watched over. After we decided on the couch we wanted, we chatted with Karen about colors, the use of the battery, where the couch was made, and the warranty. She was EXTREMELY knowledgeable about the couch, the material, warranty and was able to answer ALL of our questions. As a veteran, we also happy to get a military discount, and she thanked us for our service- truly means alot. This was our first visit to this store and we definitely will return. If you are looking for quality furniture, affordable price and an extremely knowledgeable sale person, visit this store and ask for Karen Biard. You won't be disappointed. We are excited to be receiving our couch in a couple weeks. Thanks Karen!

Stopped in Ashley's in Four Oaks. Nicole helped us. She was very knowledgeable and friendly. She was very helpful with different options. I would recommend her if you are looking for new furniture.

Will was amazing!! Walked in and bought our new sectional within 1.5 hrs!

Great customer service from Will

Karen was definitely not a “Karen”. She was a super sales person with superb knowledge of the Ashley store and the pride that she shared of the Ashley brand. She asked what we were interested in, then showed us the areas in which to look in, then allowed us to browse on our own. Once we made our choices, she returned to answer any questions we might have and reviewed our purchases in full detail answering any and all of our questions which assisted us in making our decisions. Above was my previous review of Karen and Ashley’s Store. It was such a fantastic experience the previous times we have been there, that we have gone back again and naturally found exactly what we wanted for our new house. Karen is still there and everyone there is a fantastic friendly sales force. There is no rushing and no one follows you around, but if have a question, they always appear so they can help you. Therefore, shopping and testing the furniture is fun so you can make your final decision.

Nicole was nice and professional. It did not take long to find what we needed and the paperwork was fast.

Will was the best ..really professional and respectful he needs to be a gm one day

Wonderful service found my couch in less than 4 mins

We had such a great experience at this store! Will was the person who helped us. He was so knowledgeable and so polite! We will definitely be back!!!

Nicole and Arturo were very helpful in finding the perfect fit for our new home. The place was packed and it took some time to finalize everything but the experience was worth it.

Laura S. was so sweet, professional, and helped us buy our very first piece of furniture as a couple. Thanks, Laura!!

Laura S and Caitlin were super helpful, professional and friendly without a hard sell. We’re already planning our next visit

Nicole was so friendly and professional. She made the shopping for us a pleasant experience.

Will was our salesperson and I must say he was great! When we walked in he greeted my husband and I and we told him what we were looking for; he showed us several different reclining sofas that met our needs and I am excited for it to be delivered tomorrow. I recommend Ashley Furniture, and if you have the opportunity to get Will, you won't be disappointed. He not pushy and his customer service knowledge was natural for him. Thanks Will for all your help yesterday.

Will was very helpful and I felt very relaxed and no pressure to buy. He made me want to buy from him!! I haven’t received the couch yet but as far as customer service, so far has been a great experience!!

We went to Ashley Furniture looking for a dining room table and chairs and Laura S was great. She took her time to talk to us about our options with the table and chairs we liked. She was very personable with us. The rest of the staff working with her were also very personable with us and made us feel like they cared, not just another customer. I would recommend Ashley to others. Thank you for making our experience an enjoyable one.

The salesperson was very helpful with my search for a sectional couch. The store has a wide variety of furniture. Very clean. The purchasing process was seamless. I recommend visiting this store.

My husband and I were looking for a new recliner loveseat for our rv. Not an easy task. We started before Christmas with Carolina. She was so sweet and knowledgeable. Showed us a couple different ones that might work. One definitely. We came back after Christmas and talked to Valerie, I believe, and she helped us since Carolina wasn’t in yet. Very nice and helpful. She was doing the paperwork when Carolina got back so we got to see her too. We also talked to a few other people while the paperwork was being processed. This place is huge and has so many pieces to look at. Prices are good and they have a sale going on now. Great sales associates and a beautiful store. You can’t go wrong.

Carolina helped pick out my first bedroom suite! Helped us find a mattress that blew me away 😁

Was greeted at the door and thought it would be a good experience, unlike rooms to go, but after being greeted I was pointed a direction on where to find what I was looking for and all the associates preceeded to get back on their electronic devices. Even when we went to leave they didn't even bother looking up from their screens to say goodbye.

Nicole was great. Thank you!

BJ and Laura were great!! They kept me within my budget. Made me feel at home not just another customer. I would definitely buy from them again at their store. Go see them at the Ashley in Four Oaks.

Mr. Arturo and Ms Carolina were great to work with , look forward to working with them again!

Arturo and Carolina were very helpful!

Nicole was the best! She did a great job explaining the features of the different furniture pieces, coordinating delivery, and going over the protection plan with us. Great customer service!

Carolina and the rest of the staff at Ashley are wonderful to work with.

Nice reception, thank you! Eagerly waiting for the delivery!

The sales associates were outstanding. We made our selection and purchase. WHY IS IT TAKING SO LONG TO RECEIVE OUR FURNITURE?

My husband and I really enjoyed our experience at Ashley. Laura S. really helped to make an experience that would normally be stressful, quite enjoyable!

My husband, daughter and I went to look for a bedroom set. Laura met us at the door and explained how their prices worked. She gave us space to look, which we appreciated. We made our selection and checked out at her desk. She was friendly and courteous, explaining all of the details thoroughly. We were very happy! When we left, I decided to see the names of the furniture online. When I did, I noticed the prices were a little cheaper on the Ashley site. I called Laura and she said they would price match. Amazing! A little while later, Kaitlyn called and explained the price match discount! Laura then followed up to let us know that we will hear from Kaitlyn soon. It was so great to have the discount, but even greater to know that Laura really took pride in getting us all the savings we could! I would definitely recommend Ashley to friends and family!

They were very helpful courteous and knowledgeable about the product I bought. Very helpful on the warranty and if I need to schedule a pick up for furniture that needs to be replaced. Go see Rooms To Go on I95 you will not be disappointed with the customer service and prices

Go see Will and Laura in sales. They are so friendly and professional! Also, the sales manager, Nicole, has been incredibly helpful with some back-end issues that popped up with my delivery! Thanks for everything!

Wonderful experience at the Four Oaks, NC store. Nicole Stout was awesome and extremely patient addressing all of my questions!

Laura Scott was our sales representative, she was very helpful and professional throughout the process from start to finish!

Will provided excellent service. Give him a raise:)

What an absolute disappointment. We purchased our furniture a while back and the delivery ended up being delayed for literal months. Also purchased a ridiculously expensive protection plan that gets refused to nearly every client. We would have been better off throwing $500 dollars down the drain than having purchased their useless protection plan. A few searches and you can see this is a reoccurring issue and basically a way for them to get more money out of you. Save your money and go elsewhere.

Experience in the store with our associate was great. We purchased a queen sleeper sofa and a love seat set. When we removed the cardboard and the wrap from the sleeper sofa, we noticed there was a tear on the back. We contacted the store, and they said they would have someone come out to repair vs delivering a new sofa. We purchased on 11/24/24 and we don't have an appt for repair until mid-December. Brand new furniture paying over $1500 and they prefer to repair vs replacing.

My husband and I stopped in Ashley Furniture in Four Oaks just to look around as we just picked out a furniture set at Rooms to Go! Laura S. Helped us out and we found something we loved that was way more affordable than what was at Rooms to Go! Laura was so friendly and personable! We recommend this store and Laura to everyone! Thanks for all your help Laura S. We will be back for more furniture in the future for other rooms in our home. ☺️

Much higher prices than Rooms to Go but my wife found a couch here she didn’t find anywhere else and well you know how that goes. Nicole was our sales person and the whole process was smooth and was able to negotiate a bit. The only part I felt misled was in store I was told if I didn’t use the protection plan that in 5 years I’d get the 500 dollars back. In reality after reading the paperwork at home you get a 500 dollar store credit….just be up front and choose the right wording when explaining things to customers.

we purchased some new living room furniture this past weekend and Karen was our sales person. she was perfect. She let us wander around, and look at everything we wanted, and then we even left and went down the street to a competitor and came back and made our selection from her store. she did a great job.

Ofelia, who assisted me, was incredibly nice and friendly. She demonstrated excellent product knowledge and a deep understanding of customer needs. I’m very satisfied with the overall experience and highly recommend the store and its service.

In store shopping was great..sales people were great and not too pushy and gave us space to look around...our salesman Will was very helpful and gave us options in different price ranges for what we were looking for if you go the big store in selma ask for Will.!!

Wil was very friendly, knowledgeable, and answered all of our questions. He even was able to give us the discounts for the 24 .months. I will go back again.

Will was great! Made process very smooth!

Our sales associate was so helpful and easy to work with! He helped us get a full living room set ordered. Great store. Great folks!

Very easy buying experience. Will was excellent, very helpful and got us a good deal. I would definitely recommend asking for him!!

We went looking for a kitchen table on Black Friday expecting it to be crazy but Laura was the most pleasant to work with and was very attentive to our questions. Highly recommend Laura if you have any questions or just want to have a good experience looking for your furniture. We love our table!!

Great price on a recliner so I bought 3. Karen was very helpful and patiently answered all my questions.

Great customer service

This is our 2nd purchase from Ashley Furniture and both times we have worked with Laura S. The experience has been phenomenal both times. Our first purchase was a full living room and dining set. This purchase was a full bedroom set. My wife and I highly recommend Laura. Her service is impeccable.

Great service

Very relaxed, informal salespeople made this purchase SO easy - there was no feeling of being hunted down or coerced into buying things like in other stores. :-) Our salesperson, BJ (I hope that we got his name right!), was informative, helpful, and worked hard to make sure we had the best deal for our living room furniture. We will definitely come back for future purchases!

Laura was extremely helpful and knowledgeable. She was able to answer all of our questions and made sure we were completely satisfied. Would definitely recommend coming here for your next furniture purchase.

Laura S was the best! She was so friendly and helpful in assisting us with our purchase of our Sectional and Recliner. She made sure we got exactly what we were looking for. We had a great experience at the Ashely Furniture in Four Oaks!

Excellent service from Laura Scott at Ashley Furniture! She was knowledgeable, kind and extremely helpful. I moved to a new home, came in with a drawing of my room with dimensions and we got exactly what we needed. Thanks Laura!!!

I must say the help I got from Kimberly at Ashley Furniture was amazing. She knows her work and she is so so kind and helpful.She help with my guest bedroom set that i purchase and I will also tell others( make sure you ask for Kimberly) Best customer service 👍Thank you

Carolina helped us and made sure all our questions were answered. If your looking for furniture I would visit Ashley in Four Oaks.

Laura S was wonderful. She was patient and have us the different options on the things we bought.

Ah nice store friendly people. Great selection. Competitive prices.

Nicole was great - we found just what we were looking for!

Very helpful and knowledgeable associate,did a excellent job

Friendly and extremely knowledgeable salesperson. A wonderful experience

Went 11/10/24 and met Kimberly. She was so nice and helpful. Gave me my space to look around and shop. Edited: so I bought my furniture on 11/10/24, had it delivered 12/02/24, and had to make the first call 2/17/25 that my sofa had broken. After numerous calls, as of 3/24/25 I sill have a broken sofa sitting in my living room and no idea of when it will be fixed. People are great during the purchasing experience but once you get the over priced, low quality products in your home, it's virtually impossible to get them.to come fix it (and YES, I purchased the additional warranty!)

Carolina Reyes was so helpful and kind. We purchased a king size mattress, base, and bed. The process was so smooth and easy. Thanks Carolina for all you do.

Kimberly was great. She was a pleasure

We had a wonderful experience at Ashley HomeStore in Four Oaks, NC. We were greeted by Laura Scott who was very friendly and professional. She was very helpful in fulfilling our furniture needs.

This was our first time at this Ashley location and we had such a wonderful experience. Laura helped us find the perfect couch and answered all our questions. Highly recommend

if five is the highest than five. The service was impeccable our sales person. Laura was very knowledgeable and helped us to get the right size for the room we needed. She listened to our needs and went above and beyond to help us. We had just had a housefire and lost most of our furniture and she showed empathy towards our situation and got her manager involved who also went above and beyond to make sure we could afford and get a good deal. Ashley furniture will be getting my business in the future due to these two individuals.

I had a real good sale person who help me and manager who was able to get price where I could accept.

It was great.

Will was our salesman today he was excellent. He did a awesome job we thank him for his time helping us with a mattress and living room suit.

My husband and I worked with Kimberly, she let us browse and then when we had questions she was there. She was very knowledgeable with all our needs, having dogs, etc. The prices were excellent.

If you’re in need of new furniture, go see Ofelia! She’s helpful, knowledgeable, and friendly. We are looking forward to our comfy new recliners and our new couch!

We are very happy Laura S assisted us with completing our dining room! Very helpful and great customer service.Thank you!

Nicole helped us out today and found us a great bed at a great price.

Exceptional service more than fair price. Very helpful are representative was Carolina Reyes. Always glad to refer Somebody To You

Carolina was the best at helping us find our much needed dining table for family and friends, just in time for hosting Thanksgiving dinner. She was very flexible and professional!

Will was awesome. He listened to my very specific requests and delivered exactly what I needed. Plus, knowing that it will be delivered before the holiday was an unexpected bonus. Edit: I loved the experience when I made my last purchase, so I came back to furnish my new living room. Laura S helped me this time and was equally awesome!!!

Third time here. Wonderful!!!

Laura was so helpful in our process to find a couch that fit our new home perfectly!

Karen, our home furnishing consultant gave us good advice and made it easy to transact our purchase. The store has a large selection of furniture and there was no pressure to buy. I look forward to delivery of my furniture.

Fantastic job. Thank you Ashley for meeting and exceeding my shopping needs!!!

Great experience working with Kimberly

Nicole was very helpful in helping my wife and I find a couch quickly at a fantastic price!

Miss Nicole did a great job. We were able to find a couch of our liking at a great price in roughly no time. We look forward to our new couch thanks to Nicole and Ashley Homestore!

Nicole helped my husband and I find our first couch. She didn’t overcrowd, but was there whenever we needed! Not to mention the awesome deal ;)

We visited the Ashley Outlet in Four Oaks to inquire about mattress prices. Due to a surgery, I have been unable to sleep on our current mattress for almost two years. Salesperson BJ Teel kindly assisted us during our two and a half hour visit. He patiently demonstrated various mattresses and allowed us time to try them out. He periodically checked on us to ensure our comfort. After narrowing our choices down to two mattress brands, we ultimately decided on a Tempur-pedic mattress. The Adapt Regular model fit our budget, and BJ worked diligently to meet our pricing needs. Initially, we planned to explore other stores, but the exceptional treatment we received at Ashley's convinced us to make a purchase. I also considered the durability of my Ashley sofa and loveseat, which have lasted for an impressive 20 years, despite the fact that furniture these days often has a shorter lifespan. I express my sincere gratitude to BJ for his exceptional service and kindness. If you are considering a purchase from Ashley's, I highly recommend requesting asPsistance from BJ Teel. ******* UDATE 1/3 2025 3:55PM ******* While the sales team at Ashley's and Four Oaks provided excellent service, the delivery and installation team's performance was unfortunately unsatisfactory. We believe the initial assembly was incorrect, as a subsequent installation by two new technicians still resulted in errors. Specifically, the control panel was not properly secured in the net beneath the stationary platform. Further inspection revealed that the platforms themselves were installed in the wrong locations, causing the control panel wires to rub against other components. The USB platform was also mispositioned, and a crossbar was installed upside down. Although the technicians returned to correct the platform placement, even with clear instructions from the assembly manual, they made further errors within a short timeframe. Despite assurances that the control panel was correctly installed, it was later found on the floor. This occurred on three separate occasions. All three visits were rushed due to it being the end of the workday. The crossbar remains unfixed. We contacted the delivery service and Ashley customer care, but have not received a response. Therefore, we have not received the delivery and installation service we paid for, resulting in significant frustration and days without use of the bed. This revised review reflects solely on the delivery and installation service, not the sales team; however, as Ashley Furniture employs these contractors, they bear ultimate responsibility.

Very nice store with very nice people. BJ was our salesman and he was just wonderful.. he even carried end tables over to the couch so we could get a better view. He will not disappoint..

Will was amazing. Very knowledgeable, helpful and easy to work with. He made shopping for our signature piece effortlessl!

We had Will and he was great and very helpful.

Randy and Katelyn were great!

We went in to see an online bedroom set in person, and we were immediately greeted by BJ. He was very knowledgeable, and even gave my husband and I the space we needed to be able to communicate with one another on our decisions without feeling pressured. BJ was very transparent with us and relatable, making our decision to purchase (more than what we planned to) completely seamless. BJ is definitely an asset to this company, and is really setting a high standard for what your expectations should be. We can’t wait to enjoy our new purchase!

Kimberly Evans was awesome and very helpful. I’m happy with my purchase.

Nicole was very helpful in buying our furniture. Will continue to buy from Ashley’s.

I stopped at this location on my way back home from another furniture store. Walked in to Karen being so welcoming. She gave me space to walk round the store. When I had questions she answered. I really appreciate her taking the time to help me get through my purchase. I can't wait until my couch gets here. Thank you Karen.

When going into Ashley ask for Laura Scott. She goes above and beyond to provide a great shopping/customer service experience. She is AWESOME!

Laura S. was very helpful with providing information on sectionals that we were viewing. From identifying the components of the chair to sharing information on how the protection plan worked, Laura provided excellent customer service to seal the deal.

Will was fantastic helping us select pieces for our new home and was gracious when we came back a week later and canceled some items. Service was top notch.

We had a wonderful experience with both Nicole and Randy. Both very knowledgeable, patient, and helpful with our furniture buying experience! I couldn’t recommend them and their team more!

Best salesman ever and great prices!!

Will was amazing - no high pressure sales tactics, knowledge, friendly, we’ve got everything we wanted and more!

Will was very patient and accommodating. I will be sure to look him up the next time we come in. Just the right amount of attention.