Ashley Four Oaks, NC 27524

I visit try this store every few months to check sale items. I am greeted with a smiling representative each time I enter the store.

My sales guy Will Copland could sell ice to an eskimo lol... Great guy and a great experience with buying our new sectional. Everyone there was very respectful and helpful with all of our questions and needs. Keep up the great work.

Laura Scott was amazing! Super friendly, helpful, and patient as I rearranged various furniture pieces to make sure it would work in my home. I called ahead of time to make sure what I was looking for online was available, and she was able to assist from phone call all the way to the end of the sale. We’ll be back for future buys because of Laura and her awesome customer service!

This store is AMAZING!! Our salesman Will Copeland is an amazing salesman person, person over all. VERY knowledgeable, respectful and overall good vibes. We would recommend Ashley Furniture to everyone and anyone . Go see Mr. Goodvibes Will Copeland @ Ashley Furniture Four Oaks NC

Carolina was very helpful, knowledgeable, and made me feel comfortable. Furniture shopping can be very stressful but she made it easy and I walked out with a new living room set!

The store itself is a nice store however the customer service rep I had the pleasure of dealing with had probably the worst service skills ive ever delt with. I ordered a table with them in march of 2022, I understand with wait times are extended but its now May. I called to cancel my order and I told Will I could hardly hear him on the phone he sounded far away and he said he "was close to the phone and it must be my signal" thats ok, well he continued to ask why I wanted to cancel I told him again it was the wait times and he said "well there has to be a reason because no matter where you go youre going to wait" I said I understood but we were furniture shopping again yesterday and could take that table home same day. He then was like "ok, ok, you found another table thats more believeable" and then we got disconnected. My husband then called back and when he was reconnected with Will they went back and forth about who hung up on who and Will was adament that the "conversation was over" as my husband kept saying he just wanted to make sure the order was canceled. Will never told us when to expect a refund or even how much would be refunded as we ordered in March. Will was absolutely horrible to work with. Talking to him i felt peer pressured to keep my order because I didnt feel like the wait time was a good enough answer for him even though I wasnt happy. I also felt like it was EXTREMELY unprofessional to even say "the conversation was over". I wont be back and by the way you can buy the exact same table on amazon for less that will be delivered in 2 to 3 weeks. They price match but wont tell you that everything in that store is sold on amazon under Ashleys furniture as the seller and you will have it in 3 weeks for alot less.