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Ashley Store Greensboro, NC
Ashley Store
Store hours
Open today: 10:00 AM - 08:00 PM
About Ashley
The Ashley Store in Greensboro, NC represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Welcome to Ashley in Greensboro, NC!
If you’re searching for furniture stores in Greensboro or the greater Guilford County area, stop by to see what’s new at Ashley Greensboro! We’re honored to help our neighbors find furnishings and decor to make their homes stylish, cozy, and comfortable, no matter the size or budget.
Unmatched Style, Service, and Value
At Ashley Greensboro, we take pride in arranging our showroom with inspirational displays to jumpstart your creativity. We enjoy watching our customers feel at home as they nestle into the plush cushions of our sectionals or our living room furniture, imagining how that sofa, loveseat, coffee table, bookcase, or accent chair will look in their space.
Whether you like an urban or a contemporary look, such as the sophisticated stylings of our Modern Refinery line, or the washed oak finishes of our more traditional and farmhouse designs, you’ll find that all our furnishings feature the quality craftsmanship you expect from Ashley to keep up with your family’s changing needs. That includes our outdoor furniture, too, featuring dining sets, accent seating, and sectionals with all-weather resin wicker, rust-resistant frames, and high-performance fabrics.
We also carry a huge stock of accessories so you can discover the lighting, rugs, and other accents that finish a room with a splash of personality. Don’t miss our clearance section and Market Finds room deals with even greater savings.
Not sure whether something you’ve found will mesh with your current decor? We also offer design services with experienced stylists ready to answer your questions. Our friendly sales staff is ready to serve you when you’re shopping for mattresses, discussing your sleep needs so you can find the hybrid or memory foam style that suits you best. Come by to test out all the top-name brands, including Serta, Simmons, Sealy, Tempur-Pedic, and our own Ashley Sleep line, all boasting the latest in cooling and comfort technology.
Ashley Greensboro Gives Back
Besides helping our neighbors build homes full of memories, Ashley Greensboro gives back to the community through social responsibility initiatives such as Ashley’s charitable Hope to Dream program. We donate a portion of our mattress sales to this initiative, which since 2010 has given over 125,000 children in North America their own beds, including mattresses, bedding, bed frames, and pillows. We believe that a good night’s sleep helps children do their best in school and in life.
How to Find Us and When to Visit
Reach our Ashley Greensboro showroom at 1705 South 40 Drive, less than a mile from the Walmart Supercenter on West Wendover Avenue. (Take I-40 to exit 214, and look for Lowe’s and Best Buy.) Shop at your leisure from 2 p.m. to 4 p.m. daily, or visit us Monday through Saturday from 10 a.m. to 8 p.m. and on Sunday from 12 p.m. to 6 p.m. To learn more about Ashley locations in North Carolina or to speak with our sales staff, please call us at (336) 369-0600.
Customer Service
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What our customers say
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Bought sofa and love seat from Ashleigh in Greensboro. Love it ! Angelica helped me two different days before I purchased it. She is so friendly and professional. Very Knowledgeable of the products. Took here time to help me and didn’t rush me. Thank you Angelica .
Ben Phillips was great! He really understanding about what a customer wants. THANKS BEN.
Excellent service
Devin did a great job , very patient and helpful!
Big Ben was great super helpful and made a great sale. Very nice and knowledgeable. Give that man a raise!
We visited on a Sunday afternoon and was greeted by Paige. Paige provides wonderful customer service despite us not being in the market for a large furniture spend. What I wanted was online only. However, she scoured the store for the matching pillow that I wanted. Thank you again for providing excellent customer service. We will return!
Sam and Josh were very knowledgeable and provided great service. They took the time to answer "all" of our questions. This Ashley store is definitely our go to for our furniture needs. Sam always came around at the right time while we were browsing, without being overbearing.
They have lowered prices with the same quality. Devin Hart was very helpful!
Dominique provided exceptional service. Thank you!
Devin changed the world for me and made it easy to purchase the furniture. No pressure and very very helpful
Mike was really wonderful. He walked us through the mattress buying process. Would definitely recommend.
Great experience, got everything I needed and stayed on budget.
Angelica was awesome! She helped us figure out everything from the type, color, and size of furniture that would work in our new house to what type of end tables worked with our rug and furniture colors. She even moved furniture from the back just we could see how it looked next to the chair and couch we liked. Great experience at the Greensboro store overall!
Angelica at the GSO Ashley Home store is wonderful! We went into the store twice just looking and she helped us both times. So, when we were ready to purchase, we asked for her. She recommended items based on our preferences and also had great design suggestions as well (which is NOT my talent). We really enjoyed working with her and had a positive experience at Ashley Homestore in GSO. We will be back when we're ready to furnish another room and will be asking for her again.
Devin was super helpful!! He was very knowledgeable and answered all my questions!
Imani Knight was our sales person. She was very attentive. Our experience with management was just as pleasant.
Devin did a great job showing us different options for our home and made the process simple and seamless.
Mike at Ashley Furniture was incredibly knowledgeable and friendly, taking the time to explain the benefits of Tempur-Pedic mattresses and guiding us through our furniture search with expert advice. His expertise made the shopping experience smooth and informative.
Mike was very helpful and very kind
Angelica was super helpful and nice to work with :)
DO NOT PURCHASE gpp accident insurance it is a scam do not purchase clearance furniture it has no warranty!
Devin was awesome! He was very knowledgeable and made sure that everything was taken care of!
Devin was a fantastic help in picking furniture for my apartment!
Sheronda helped us and was fabulous! Definitely asking for her when we shop more hopefully in the near future! he he
Sam was great! Very friendly, helpful and thorough! Got a great deal in less than an hour. YAY
Devin was amazing!
Sam was excellent
Imani has been more than helpful helping us piece together the perfect pieces for my small living room!!! Thank you Imani!!!
The mattresses are made with fiberglass and that fiberglass will eventually make it's way out no matter what. If you're reading this DO NOT BUY AN ASHLEY MATTRESS! We are currently living in a fiberglass nightmare after owning an ashley mattress for less than 2 years. We never took the cover off or messed with the mattress in any way and the entire bottom is leaking fiberglass. If you do own one check under the mattress to make sure it isn't already leaking fiberglass
Very friendly atmosphere with no pressure or hassle to buy immediately. Jason actually helped us get what we wanted. Offers several options to help as far as financing or paying out of pocket. Great experience.
Awesome experience!! My whole family and I were treated very well. Financing was super easy!! Would highly recommend!!
Dominique! She is great. She should win.
Dominique is the best. She helped me to buy a bedroom suite. She was so easy to work with. Great experience. I highly recommend Ashley furniture. If you visit ask for Dominique.
Paige Smith was awesome, attentive, and delightful to communicate with. I was very happy I walked into the store today. I will be returning to make more purchases.
Sam was so helpful while we were shopping for our couch! He gave us the time and spaced needed to find the right choice. Thanks so much, Sam!!
Paige is excellent! We narrowed down to what we need according to our new home with her help! Thank you for all the information and time that you invested in us!!
Paige Smith at Greensboro location helped us finding the best furniture pieces according to our needs. We are really looking forward to close the deal!! Thank you so much Paige!
Just left this store after being in there for at least 45 mins and several sales associates walking past. There was never any greeting or offer to assist. So, I took pictures of the skus so I can place my order online.
Awesome help today! Thanks Dominique!!
Domenique was great!
Dominique is amazing!
Jason Gayle was very respectful
My fiancé and I went to shop for furniture at Ashley's and were assisted by Paige Smith. She was very helpful and attentive when providing us with the best selections there! Would definitely shop with her again, and recommend her for any furniture consulting needs! :)
Had a great experience with Paige Smith, took the time to show us several items of furniture for me and my fiance, very nice lady, will definitely be back
Awesome service attentive and personable
Imani made the process quick and painless!
Ben was awesome 💯%. He was respectful, knowledgeable, kind and patient through this whole process. I had a horrible experience in 2016-17 and had 0 faith coming in today and Ben actually restored that faith. Thank you Ben!
Ben was quite helpful in answering questions about the product and a sales process. much appreciated.
Excellent service from Sam, very knowledgeable about the furniture that we were inquiring about. We could not be happier with our choice.
Devin was very helpful and nice. He was polite and respectful.
Dominique Williams had my attention as soon as I stepped in the door. She’s amazing! Sale completed!
Dominique Williams was a very good Salesman she provided my family with the very best. Thanks again for everything
Dominique Williams is a freaking amazing! She was on it with her professionalism! She didn't only sell my family furniture but she sold us with her energy!
Great Experience with Big Ben!
Had a great experience with Ben. Thank you for all the help!
Sam Moorer was great, explained things well, and was very thorough. Great experience.
We had great customer service and help from our sales person Ben Phillips , will always shop with Ashley’s Furniture Store for our personal Home needs
Dominique was so helpful! We can not wait to get our new sectional!!
Jason Gayle was fantastic!
Devin even helped me move the tables around in here so I could be sure of my selection. I mean the service was top tier.
Dominique was the best!!!
Ben was the best to work with!!!! Made it very fun to purchase a couch!!!
Ben was super helpful and made our purchase extremely easy. We are excited for our new sectional.
We had a great experience with Ben. Love our new furniture and can’t wait to get it!
We came in looking for a recliner and Sam showed us through the store to the ones he recommends the most. It’s clear that he gives recommendations for the best interest of the client! Thanks Sam!
Dominique Williams was very knowledgeable and helpful! Great experience!
Dominique was great!!!
Ben Phillips was.so helpful and knowledgeable about our mattress and base purchase.A very nice man. We will be purchasing living room furniture soon. I hope to deal with Ben again. Great guy!
John was amazing at purchasing our new furniture for our new home. Definitely recommend talking to John!
Big Ben is very helpful
Jason was great to work with. He was very knowledgeable.
Jason was amazing and helped us out a lot
Ask for Imani; service was amazing.
Big Ben was amazing. He took the time to move some things around so we could see what it looked like together. Go see Big Ben in Greensboro.
Paige was such a good sales representative she was able to help me pick out the exact sofa I was looking for she truly made my day will come back to see her!!!!
We haven't gotten our furniture yet; it is coming Saturday but I wanted to say that our salesperson, Paige, was awesome! She gave my husband and me the best care we have ever received at a furniture store. I always dread furniture shopping. As a result, we tend to keep our furniture long past the need for replacement. But this was a good experience. Paige was attentive to what we needed, thoroughly explained details, and took us directly to the furniture that met our descriptions. If you need furniture, this is the place and ask for Paige.
This is an amazing experience I never want to leave and Imani Knight was the greatest associate they have ask for her!!!
Thank you Page for helping our family with our new living room furniture!!! It was kool the way you interacted with us!!
Thank you page for being so kind in helping with my buying of my new furniture!!! Your tried so hard to get me financially set but I was gonna buy with cash anyway!! You were great!!
What a great experience!! I loathe shopping. Sam made this whole process seamless. Really listened to my concerns about needing a durable piece of furniture that was attractive yet fur baby tolerant! I totally missed seeing the piece I ended up settling on because of his keen eye to what I was looking for. I'll definitely be back to see him. Store is spotless and well appointed. Go see Sam!!! Thanks 😊
We recently purchased a couch from Ashley Furniture, and our experience was made exceptional thanks to our sales representative, Imani. From the moment we walked in, she was incredibly respectful of our space—never pushy or hovering, yet always available exactly when we needed her. She struck the perfect balance of giving us time to browse while being attentive and helpful whenever we had questions. What really stood out was how easy she has been to get in touch with, even after our purchase. She has kept in contact with us through text, making the process smooth and stress-free. Any question we’ve had, she’s had the right answer right away, showing her knowledge and dedication to great customer service. If you’re shopping at Ashley Furniture, I highly recommend asking for Imani. She made our experience comfortable, seamless, and enjoyable. We’re so happy with our new couch and grateful for her outstanding service!
Loved how Paige helped us and checked in on us throughout the store. Will definitely go to her next time we come back!
Ben was great with getting our furniture selected and providing honest customer service. We are excited to get our sets! Thank you Big Ben!
I was searching for a sofa and came into Ashley. This store has really good options compared to other furniture stores I visited. I was immediately greeted by Paige upon entering the store. She helped me narrow down and pick out a sofa and ottoman for my home. She catered to my preferences and I believe I found a winner sofa! Will be back for my other furniture needs for sure!
Paige was very helpful, we will be back to For future purchases!!
Paige was extremely nice and helpful during our visit to the Greensboro Ashley location. We would definitely be back for any future purchases!
Imani and Jason were a big help. I can in from out of town to purchase a bed set for my daughter. Quick and patient service was appreciated.
Devin Hart is absolutely the best to work with! He makes you feel welcome and never pushes you to make a purchase.
Devin provided great service, patient, and thorough. I would recommend asking for him if you’re coming to Ashley’s furniture.
Dominique was great to work with! She helped us pick out our bedroom furniture and mattress. She answered all of our questions! Wonderful experience!
Paige was very helpful has great customer service skills.
Angelica was awesome to work with! She was very knowledgeable about the furniture we chose. She answered all of our questions and was pleasant to work with! We will definitely return. Thank you Angelica
Devin was very helpful when helping purchase my new couch!
Went into Ashley with an approval but not really sure what we were looking for. Ben was the first to greet my family at the door. He gave us a quick layout of the store and allowed us to look as we pleased. I loved that he didn’t hover yet was not too far behind when we had any questions. He was very knowledgeable and a very nice person over all. I think that may have been the easiest and fastest couch buying process I have ever experienced. Will definitely be seeing Ben again with any more furniture needs
I had the pleasure of having Ben’s help at the store. He was very knowledgeable and had exceptional service.
We had the best experience just browsing the store location in Greensboro, NC. We had no intentions of buying but will definitely be returning. We worked with Devin. Devin was very knowledgeable and personable. He didn’t follow us around the store but offered a great experience.
Devin was patient with my decision making process and was fantastic to deal with!
Devin was a pleasure it was very informative and went and beyond to help
It was a pleasure working with Dominique Williams. She was patient with us during our process of purchasing the best piece of furniture for us by providing different views of options.
Paige was absolutely awesome! Super helpful and was able to get us a great price!
Paige was super nice, knowledgeable and helpful!! Josh and Paige were able to work out an amazing deal for the exact furniture that we wanted! I am so grateful for both of them! THANK YOU SO MUCH FOR EVERYTHING!!! We will definitely be back!!!
My experience with Dominique Williams, Home Furnishings Consultant for Ashley was very pleasant and very professional.
Very helpful
Ben was amazing!!!
My husband and I recently purchased a new living room set from Ashley, and we couldn't be happier with the experience, largely thanks to the exceptional service we received from Dominique Williams. We actually drove an hour back to the store specifically to work with her again because of how helpful and kind she was during our initial visit. From the moment we walked in, Dominique was incredibly welcoming and attentive. She listened carefully to our needs and preferences, offering helpful suggestions without being pushy. She was incredibly knowledgeable about the different furniture styles, materials, and brands, and patiently answered all of our questions (and we had a lot!). She even helped us visualize how different pieces would look in our living room. What really stood out to us was dominique’s genuine kindness and her dedication to ensuring we found the perfect furniture for our home. She made the entire process so enjoyable and stress-free. It's clear she truly cares about her customers. We are absolutely thrilled with our new furniture and are so grateful for Dominique’s outstanding assistance. We highly recommend Ashley Furniture, and especially encourage you to seek out Dominique if you're looking for a truly exceptional furniture buying experience. Thank you!
Ben did a great job of getting us what we needed in a low pressure, relaxed environment.
Ben was great! Communicated well, helpful information, not pushy, and great advice. We love our new sectional!
I made a friend today, so refreshing I had to buy a couch!!! Ms Paige is the best, so good to meet genuine people!!!
Absolutely amazing store ! Best customer service hands down !
Paige was absolutely wonderful! She answered all of our questions and concerns! 5 🌟 service. Please ask for her
Great customer service!! Really enjoyed Sam, he was very helpful!
Oh, this was an awesome visit! Sam was amazing, he was very helpful and knowledgeable! We never felt pressured at all! We did purchase a sofa and the awesome protection plan they offer. This is our third major purchase from Ashley. Thank you Sam!
Devin Hart was great!
Devin Hart did an amazing job assisting my family in finding the perfect furniture for our home!!!
Devin was an amazing help in educating us on the new Modmax line. He was generous with this time, opinions and knowledge. Highly recommend finding Devin when you visit the Ashley store in Greensboro!
Paige was excellent very nice made me have good experience for a first time buyer
Devin Hart was awesome and put up with my husband and his 100000 questions
Dominique did a fantastic job helping us today!!
Dominique was incredibly helpful and the process was super easy.
Great selection and Dominique was extremely helpful.
Shenanda was lovely!
Sheranda was excellent!
I had a great experience. Ben was a huge help.
Paige was wonderful! Great experience!
Imani was so helpful and professional and made my shopping experience wonderful. Josh was equally helpful. They both went above and beyond.
Giant showroom, lots of options. Make sure to go see Sheranda, she’s the BEST!
Sheranda was a big help today when trying to look for furniture for my first place. She showed me all options for payments and was able to answer any questions that i had. I will definitely be shopping with her again in the future.
Easy, smooth and quick! Dominique was amazing! Go see her!
Amazing service, very sweet.
Amazing service! She was very attentive and helpful! Such a bubbly personality so easy to work with!
Dominique was so friendly and very helpful. We needed the height of our sectional to be higher than our old sofa for mobility and she went and found a floor model for us to try that worked. She made sure we were happy and explained all the finance paperwork.
Very professional and helpful in making Purchase would definitely buy again Angelica
Devin was a great help with my first time being here and he was the best help getting my furniture and he explained everything very easy and understanding.
Devin was very helpful and welcoming as soon as I walked in the store. The whole process was easy. Would definitely recommend Devin and do business again
Jason was a great host and helped with everything we needed.
Jason was wonderful! He allowed us time to look and bring furniture to compare to the couch we wanted to ensure a match.
Sheranda provided exceptional customer service! Helped my daughter understand the advantages of certain performance fabrics for her first sofa (a white one). Helped her understand finance options and all she needed to know to feel comfortable with her purchase!
My mom had the pleasure of working with Devin H. As she is down-sizing and moving into a retirement community, she needed several rooms furnished. Devin was focused on making sure she got what she needed. His no-pressure attitude and friendly demeanor made the whole process amazing!
Jason did an amazing job at helping my best friend find her dream bed room set! Even gave her a discount :)
Jason was amazing. Very helpful in finding a new complete bed set for my husband and I. I’m very happy with his service!!! Ask for him
Jason was extremely helpful and knew exactly what we needed! Helped out great with pricing also!
Sheranda helped with our purchase quickly and efficiently. We had some very restrictive measurements and she went above and beyond.
Sheranda was awesome!
Jason was very helpful with getting a couch and chair ordered
Sheranda Searcy was very helpful and knowledgeable
Sheranda searcy was very helpful and personal ably. Great customer service
Paige Smith was awesome and fast
Paige was great !
Sales Associate, Devin was amazing!
Jason was awesome.Very knowledgeable,polite and was able to answer my questions.
Imani was great and very respectful. She helped us tremendously and I would recommend her to anyone!
Imani was great!!!
Brought a recliner from Ashley’s with Sheranda as the excellent salesperson. She worked with us extensively and got us a great price.
We had a great experience at Ashley Furniture. Our salesperson, Ben was laid back, professional, knowledgeable and very helpful. The process was easy and I will be back. Kudos to Ashely Furniture and our salesperson, Ben!
Sam is phenomenal to work with! Calm, understanding, not pushy, informative & beyond professional. Most of my home is made up of Ashley Furniture. Quality (in my opinion) is above expectation for the price. I will be coming back to this Greensboro Location to shop with Sam from now on!
SAM was wonderful. He was so patient and accommodating. Our purchase went smoothly! Thank you Sam!
Devin was very friendly and helpful.
Devon was great! He was very helpful and knowledgeable.
Experience was so easy! Ben was amazing!
Dominique Williams Ashley store was the most helpful sales rep nice and caring Greensboro NC
Imani Knight was a pleasure to work with.
Our furniture shopping was made enjoyable thanks to Dominique Williams’s!
Amazing selection and good quality. Found everything I needed in one place. Dominique was great and super helpful!
Dominique Williams was a tremendous help and made the shopping experience a joy!!!
Devin was knowledgeable about all the furnitures that I was interested in.. he was very helpful with assisting me, measuring.. he is very patient. .
Devin was extremely helpful and knowledgeable. He answered all my questions promptly and made me feel very confident in my purchase.
Imani at the Greensboro store was a huge help in finding just the right pillow for me. She was kind, professional, knowledgeable and attentive to my specific wishes.
Our experience at Ashley Furniture in Greensboro was outstanding. Sam Moorer was fantastic in helping us through the process of purchasing new living room furniture. He was knowledgeable of the products and purchasing process from start to finish. Thank you for the great furniture shopping experience!
Good place
Sam was great throughout the whole process!
Thanks to Paige and the rest of the staff. I will definitely be shopping at this location moving forward.
Dominique was professional, knowledgeable, extremely helpful, and friendly. I enjoyed working with her.
Dominique was super helpful and friendly at the store I’m Greensboro. It was a pleasure to work with her to purchaser our new sofa. She made the process easy.
Dominque was very knowledgeable. Lucky to have her
Dominique was awesome
Angelica jaimes was was delightful and professional at helping us find what we were looking for!
Sam Moorer, our consultant, was very helpful! We're looking forward to our new couch. Thanks Sam!
Devin was tons of help while shopping at Ashley Furniture in Greensboro! Definitely recommend working with him!!
Anjelica J in Greensboro was very attentive to our needs and still gave enough “space” for my wife and me to discuss furniture. She spent a bit of time find the “right” fabric to be comfortable, attractive, and clean. Very professional with the right amount of personable.
Devin Hart is an awesome salesman. He is very helpful and understanding.
Thank you Imani knight she is the best sells woman I've ever dealt with I highly recommend
Ryan was amazing. He even carried my rug t9 the car.
Pleasant experience with Ben Phillips from begin to end. Amazing customer service. Store has good collections of furniture.
Great experience at Ashley in Greensboro with Devin! Great customer service and took his time explaining the products I was interested in and were the extra mile to make my shopping experience as pleasurable as possible
Ben did a great job helping us find the furniture we needed for our spaces
Benny did a great job showing us all the options available for the styles of furniture we needed! He was very patient with our kids questions and we didn’t feel rushed or pressured to buy anything that we weren’t comfortable with or was out of our price range.
Jason Gayle was absolutely fantastic! He helped me find the perfect sofa, answered all my questions, and made the buying process seamless.
Working with Ben was easy and professional! Great experience.
Ryan Klamer was great!!!!
Angelica was the best! She took the time to help me purchase mattress was very clear and made the process super simple !
Angelica was a very great help 10/10
Helpful not pushy- Ben was professional and informative
Sheranda was amazing helping me find the right sofa for me. Im moving soon and sat in every chair in the store until we found the right one. Super nice and patient. I will be asking for her when I furnish the rest of my new home!
Paige Smith & Imante (sp) were helpful and shared the particulars of the sofa I want to purchase. Thanks so much! Meredith B
Ben Phillips was fantastic!
Ben was so helpful...especially being short handed. Personality and patience was the winner for ne!
Ben was wonderful. Wish all sales people were like him.
Imani did a great job. I felt very confident that I was presented with the best guidance in this store. I look forwarded to working with her again.
My experience at Ashley Furniture was exceptional! Dominique Williams provided outstanding service while helping me refurnish my bedroom. She was incredibly patient, knowledgeable, and supportive throughout the entire process. I feel confident in my purchase and look forward to returning in the future!
imani and Jason were a pleasure and beyond helpful with my purchase!
Ben was great and provided excellent customer service.
Great experience, Ben has been really helpful.
Dominique was very attentive; we found everything we needed with her!
Thank you Dominique for our 2nd purchase. Transactions are always easy and your are a pleasure to speak with
It was a pleasure working with Dominique Williams. She was very helpful
Great costumer service
Great customer service
Dominique was great she really made us feel comfortable with our purchase. Thanks again definitely will be here in the future
Ryan was awesome! He made everything easy and stress free. Go see him for all your furniture needs!
Ben Philips was a great associate! Very helpful and a pleasure to deal with! He knew the products and features without having to look everything up and when he did not know, he knew how to find out. We would definitely be be back especially to have Ben to deal with!
I had a great experience with the salesman Ryan at this store. He was very knowledgeable about the products and was very helpful. There was nothing he wouldn’t do for us, including responding to us on his days off. If you’re at this store ask for Ryan.
Ben was great!
Sam was extremely kind and helpful as I was choosing a sofa. His customer service was A+
Jason’s customer service was beyond AWESOME! He is very familiar with the products he is selling, and was very professional!
Ben and imani were excellent
Dominique Williams was very nice and patient with us!
Dominique Williams was wonderful and knowledgeable!
Domique was excellent couldn't asked for better
Love it
Dominique Williams knows her products and was very helpful
Ben was awesome!! He was very nice.
Angelica was very helpful and informative! Made the process easy and enjoyable.
Angelica took the time to help explain and didn't rush me on finding the right sectional.
Sam Moorer an awesome knowledgeable sales person!
Angelica was amazing! She helped us find the perfect sectional for our home. The purchasing process was quick and smooth. Thank you!
Paige was very helpful and kind. She had the best personality and I would refer anyone to her!
Paige made this process so much fun and simple. I’m very happy with my purchase. She made sure to make sure I was completely comfortable before purchasing
Big Ben was fantastic “Ben Phillips” helped us and pointed us to the exact couch we wanted. He was really nice to us. He has on the best sweaters in the business. His knowledge of couches and Customer Service is the best I’ve ever seen as a furniture salesman.
Dominique was great to work with!
Dominique was awesome!
Jason was very professional and thorough. He explained the overall process very well and made sure we were taken care of. Would definitely recommend.
Had a wonderful experience with Sam Moorer. Very honest, very straightforward. He made sure that we were getting exactly what we wanted and no settling for less
Benjamin was extremely helpful and courteous. Excellent customer service . He helped us find what we needed
Devin did a great job helping us conceptualize our living space and was very patient while we shopped. We appreciated the experience will be back in the future!
Devin helped us tremendously. As soon as we walked in the door he was there and willing to help. We said that we were just looking at options and he allowed us space and time to see what we would like. He was there if we had any questions but he wasn’t pushy so that was something we were very grateful for. I would absolutely recommend going to Devin if you want a great experience!
Jason was extremely helpful and very easy to work with
I liked the starmore bed and Ryan was so helpful for us to purchase it
Jason is s the best. He helped my mom while she was looking through the loads of different options they have at Ashley and she couldn’t be happier.
Ben did a great job. Good price and service.
My visit was great. Devin was helpful with all the questions I had and to go through the process
Ben was very helpful and professional.
Paige was great to work with and really made the process easy!
My wife and I had a great experience purchasing a sofa bed today from Paige. She was very helpful with helping us make our choice. And she got me a water when I was coughing my A** off. We are grateful for her assistance and fun demeanor. Thanks!
The sales person, Paige, greeted us at the door with great enthusiasm and smile. She showed my husband and me various sofa sleepers. She gave us great information about the sofas and the actual mattress. She spent so much time giving us pricing and protection plans. Paige I’ll do it was very personable and we felt like she was more of a friend just chatting with us on the sofa while we completed the transaction/purchase. Thank you, Paige!!
Excellent service and really knowledge from big Ben. Thanks so much for your help.
I wanted to share my experience regarding the recent purchase of a queen bed set from your store. Our sales associate, Jason Gayle, was very friendly and engaging at the start of the process, helping us choose the bed set. However, the overall experience was less than ideal due to significant delays and issues with the delivery of the components. First, the mattress arrived late. Then, when the headboard finally arrived, it was broken, which led to an additional two-week wait for a replacement. Most recently, we were expecting the bed parts to arrive two weeks ago, but they have still not been delivered, leaving us with an incomplete bed set. Talked with the customer care and they said that the parts are available and will be delivered within a week. Haven’t heard anything back from them since. Will never buy again from Ashley’s.
Jason was very helpful and knowledgeable about all the questions we had. Highly recommend dealing with him.
We worked with Jason & he was awesome guiding us through our furniture shopping experience. Faculty was very clean
Devin got me a great deal and made us feel so comfortable!
Thank you Devin, really appreciate all your support and insights!
Ryan was great and very helpful, very knowledgeable as well on the entire store.
Paige Smith was amazing to work with. Experience was the best I’ve ever had with a furniture store. She was very patient with me and allowed me to ask tons of questions! She even made suggestions about an ottoman with a couch that will work perfect on movie nights with the kids. She asked tons of details to make sure I received the perfect selection. With me having younger kids she showed me the protection furniture that was washable and will make it easier on a younger dad.
Devin was so helpful! Ask for him and he will find you what you need!
Dominique Williams was professional, knowledgeable, & friendly. I told her what I was searching for & she immediately put in the information and expedited my time shopping which I greatly appreciated.
Dominique Williams had great service, she was respectful, kind, professional, and friendly. She got everything done swiftly.
Had the most wonderful experience with Sam Moorer as he went above and beyond to get my daughter the furniture she wanted. He was very knowledgeable about the furniture and gave top notch customer service.
Dominique Williams was a very patient and helpful salesperson. She let me shop on my own without hovering and was extremely helpful when I had questions and was ready to purchase.
Ryan was an absolute pleasure to work with! He was not pushy and was very knowledgeable.
Devon was very helpful during our furniture shopping. They made the process easy and helped us find exactly what we needed. Great experience!
Devin our sales associate was very patient and had great ideas as well. It was a pleasure to work with him!!!
The sales person that helped me in the store was Angelica. She was very in tune with my needs and also gave me greats options to meet those needs. I was extremely pleased with her service, her demeanor, and also her courtesies! Great salesperson! ask for Angelica.
Angelica Jaimes was such a joy to work with. I’ll definitely recommend her to my friends. I’d give her 10 stars if I could.
Sam is the best. Any furniture you need ask him
Great experience. Dominique was knowledgeable and very helpful.
big ben was such a help the best guy in the store actually!!
Its a really nice store with variety of options to choose. Devin Hart was helping us and he was really helpful with all the items and process. Thanks to him we were able to win a 1000$ lucky draw and also got the exact furniture items we wanted.
Devin H. Was super helpful. Greeted me right when I came in and helped me find a recliner. He made the process so easy.
Jason was very helpful, respectful and patient.
Jason did a great job understanding our needs and finding what worked for us. Update 12/26/2024: But we have not been happy with follow-up. We were given a delivery timeframe of 1-4 weeks, and it was indicated we'd probably be on the short end of that. After three weeks, my wife called the number on Jason's card and got someone else, who said our furniture was back-ordered and wouldn't be delivered until at least the end of January, and that we should have been notified of that (we hadn't been, which was why she was calling). When we did finally get an update text message a week later, it wasn't so much an update as it was a "we'll get you an update when we know more." As a manager, I would figure Jason would know current inventory and lead times to give us a better estimate of delivery. So we're really disappointed.
Jason was awesome! Excellent customer service!!
Big Ben Crushed it, we came in, not excepting to purchase anything and walked out with a whole living room set! I appreciated his patience and service!
Ben Phillips had Great customer service and answered all our questions.
Jason G is so handsome and helpful he was my favorite part of shopping here
Jason was an amazing associate and a great help today! Super patient and informative
Friendly and helpful!
We came looking for a dinning table and Thai E. was really helpful through out the whole process! She gave us options for our chairs and was very patient with us, I would 100% recommend going to her if you need help with your furniture at Ashleys:)!
Jason was very patient and helpful.
Paige Smith was super helpful and friendly. Thank you!
Ben Phillips helped me to pick out a recliner for my husband. He made it a quick and easy shopping experience!
Great
Thai she was good
Thia was so helpful with our purchase on living room furniture AND a new mattress!!! They have Tempur-pedic brand and it is so comfortable! Such a fabulous experience.
Jason was wonderful in helping us buy our couch today! 100/10
Thai was incredible!!! Good deal on our furniture! She was very kind and patient
Thai was fantastic and helped us get a great deal!
Good experience. Devin was Very helpful with our recliner selection.
Thai Elliot was amazing. Very friendly and helpful!
Ryan was great - Got me what I needed and got me out the door no stress :)
Devin hart .he is help me a lot thank you so much !!
Devin hart is greet man 💪
Jason was really nice and helpful.
Met Thai over the phone...very pleasant person, went to store to meet her.... very glad I did...super people person....
Angelica was fantastic. She did a great job a helping us out with picking out furniture and answering questions. Her personality was so bright that I’ll be referring people I know to her.
Angelica Jaimes was incredibly helpful. She helped us find the perfect dining table for our space and she was very nice.
Angelica provided excellent customer service during my visit. She was able to answer all my questions about models, options, and servicing. I will be recommending her to anyone I know wishing to look for furniture options.
Jason is the best! Got us quite a deal on a dining table and bed frame with a free protection plan! Very good customer service!
Devin was helpful and knowledgeable about the furniture. We enjoyed our experience.
Jason Gayle
Mike and Josh was great. Thank you Guys.
Massive shoutout to Mike and Josh for delivering outstanding customer service! You guys are rock stars!
Thai was very helpful and patient with us as indecisive as we were! She helped us every step of the way. Ask for Thai when you go shopping for furniture!
We had a great experience buying from this Ashley furniture. Thai helped us out and she was very patient, knowledgeable and friendly. Can’t wait for our new couch!
Thai was super helpful when picking out our new sofa!
I was very impressed with Angelicas ability to listen to what I needed and she delivered the right solution to meet my Household needs. I would highly recommend Angelica to anyone looking to buy Furniture for there Home. I will return to shop at Ashley's Furniture because of Angelica
Jason was super nice and extremely helpful when it came to us purchasing a couch. He didn’t pressure us into a sell and answered all of our questions. 10 out of 10!
Jason was a huge help! Highly recommend this Ashley’s location.
Devin was our sales associate. He was patient, throughly and helpful. I would give him a 10 rating for the experience he provided to me while shopping at Ashley.
Devin was wonderful. He was very helpful and understanding. Me and my mom was able to find what my mother was looking for.
Great customer service with Jason Gayle!
Great experience at Ashley Furniture with Jason! Bought a lovely couch 👍
Jason was awesome and knows all the details. So easy to work with!
Great experience so far working with Devin. He’s been really helpful everytime we went in to answer all our questions. We finally placed an order and waiting on the delivery. I highly recommend him!! Thank you Devin.
Thai was awesome and attentive to detail. She was so informative and matched every request we asked for. My husband and I was so happy. As long as she is my sales person we will buy everything in the store. Her personality is contagious and to top it off she stays smiling. She the best sales representative and made our experience heaven.
Great rxperience
Dominique Williams was very helpful and patient with my mom and her indecisiveness.
Dominique was amazing. She walked the store with me to help decide which living room set I wanted - AFTER giving me time to look by myself first. She was extremely patient and understanding.
It was a pleasure to work with Thai Elliott at Ashley Furniture. A very pleasant transaction!
Very pleasant experience. Thai Elliot was very professional and easy to work with.
We had a great experience with Sam M. last Saturday, we stopped in to check out the glider rockers to go in a nursery. Sam stepped in to help us. He was extremely patient and showed us I believe every chair they had in store. We even checked our mattresses and he was very knowledgeable on them and helped us pick the one we will ultimately return to get. Sam we appreciate the help and the new chair!
Bought two couches within a week with Katie and had the perfect experience. Super kind, patient, not pushy and simple easy process!!!
Dominique was very knowledgeable super friendly. Great experience. Highly recommend
Dominique was so great!!!
Mr Devan Hart was excellent salesman
Ben was fantastic! We are excited to get our new couch!
Jason Gayle was awesome. Thank you!
Thai was great
Devin was great and let me sit in the massage chair while paying
Sam Moorer was a great help finding my new couch. Thank you Sam for your patience and assistance. I can’t wait for my couch to arrive! Thank you again!
Thai was very helpful and I’m leaving with living room furniture that was a great deal and fast delivery . I will def return here for future furniture needs
My experience in the store 4 weeks ago was great and we ordered a new bedroom set. However, once delivered all pieces had a toxic strange smell inside and out. I called the store and she entered a form to customer care. I have yet to receive a call from them and have called 3 times. I called my sales person last week who was going to speak to the manager and still no call back. I have left all drawers open and windows in the room open for 4 weeks and the smell is a little better but not gone all the way. I would not go back to this store if this is how they handle issues.
Dominique was great ! Very helpful and NOT pushy at all! Very knowledgable and professional !!!
Dominique was a joy to work with and very helpful without being pushy!
Ben was extremely helpful and knowledgeable and helped us with our furniture options.
Dominique was very helpful
Dominique was very helpful in the buying process.
She was nice and sweet thank you so much
Paige helped me find our new living furniture. That we have looked all over greensboro for. Finally bringing somthing home
Very helpful...no pressure to apply for credit, etc.
Jason was extremely helpful and made the process so seamless. Traci Gilliam
Devin at ashley furniture had great customer service and got us in and out fast! If you need furniture hit him up.
Wonderful experience. Ben was very knowledgeable and helpful. Great salesman he was not pushy also didn't hover. Very pleased with our purchase!
Great service! Ben our salesman was awesome! Very patient and knowledgeable. Didn't feel pressured at all during our visit. He made sure we got the best prices. Would definitely return to this store.
Jason was wonderful. He made sure to get us the best price on everything and was great to work with. We will be working with him for all our purchases!
Devin was great!
Thai was super helpful and helped us pick out new living room furniture that was exactly what we were looking for.
Jason was very helpful. Not pushy. Very polite and informative.
Ryan was very helpful and let us know everything up front. He asked and made sure to let him know if we had any questions. We enjoyed working g with him to find out new bedroom furniture.
Thai was so amazing!! We got our perfect couch first time buyers :)
Nice and professional
Thai did amazing helping with us! Truly amazing
Paige was awesome!
thank you thai! so much for your amazing customer service! you’re amazing thank you so much for being so patient and helpful!!
Dominique was an extent helper and she is very cool. I strongly recommend her as a great customer service.
Jason
I thoroughly enjoyed my shopping experience with Angelica. She was friendly, patient, and very attentive to my mother‘s needs when shopping for a new mattress. We did not feel rushed, and we were able to make a purchase. It was a great experience from start to finish.
Needed to get a bed and I walk in to Ashley and was greeted by Jason. Jason was welcoming and willing to assist me with my needs he answer all my questions and didn’t make me feel rush. If you are looking for furniture I would say go see Jason at Ashley’s in Greensboro Nc off of wendover. You won’t regret it.
Very patient and helpful
Ben Phillips was a huge help!
Thai was exceptional and quick. Company needs better technology to keep up with her good work!
We’ve always gone to Ashley for quality furniture. Devin was a great and patient help! He was great to work with.
Jason Gayle was a please to work with
Great products and amazing service! Thai was wonderful to work with!
Jason was very helpful and professional
Thai was awesome...she was very pleasant and helpful. Super patient with our 2 girls.
Went in and ordered a swivel chair from Devin. Very friendly not high pressure, highly recommend Ashley Furniture just ask for Devin.
Angelica was super helpful when picking out our new furniture set!
Thanks Big Ben for all your help!
I was greeted by Thai today and she was absolutely amazing! She wasn’t overbearing or pushing. She introduced the new floor tags and the break down on what to look for. I was shopping for a small guest room. Ended up with a queen bed and mattress. She also told me about their financing opens. If you’re shopping at Ashley I highly recommend asking for Thai! Thank you! We’ll be back soon!
Ben with the nice beard was very helpful and kind! Made the whole process quick and easy 10/10 recommend!! 🤩
Dylan Fox was patience , honest and a very nice person to deal with . I couldn’t have asked for someone better to help my son who just moved to NC from Florida. Thank you Dylan
Angelica was awesome
Ben was a great help in finding me a couch that fit both design and affordability!
Pagie Smith was a great help. She took her time and looked up several pieces of furniture, making sure all pieces were price matched! Very nice lady!
Ben was amazing! I went in and didn’t want to spend the money while dreading to talk to a salesman because it takes forever to purchase. He showed us our financial options quickly! We were in and out in 30 minutes and he was so pleasant and personable. He was down to earth and didn’t hound us at all. We were very comfortable.
We went to the store just to look and left with a brand new sectional! Jason was very knowledgeable and made the entire process really easy. He was very nice and went the extra mile to accommodate my blind husband. 10/10 would come back.
We went into the Greensboro location looking for bedroom furniture to match a new custom bed. We were greeted by Sam Moorer upon our arrival and he helped us look around the store. He was very professional, friendly, and knowledgeable and he helped us successfully find exactly what we were looking for. Sam’s quality service made this such a great experience!
My wife and I were looking for a much-needed new mattress. We were only shopping for comparison sake, but Ben was very informative and patient, as we spent over an hour mulling over the options. He described the features of the inventory thoroughly, and gave us time and space to make our decision. His knowledge and lack of intrusiveness allowed us to make what we felt was the best purchase for our needs, and we hope the mattress we selected will be as good as Ben was during our shopping experience.
Thai was very helpful ! Definitely ask for her she set me up well and helped me look for exactly what i needed !
Paige was amazing to work with. Very friendly and knowledgeable. We will be looking for her if we need anything else
Devin was great to work with. We are happy with our experience.
Thai did an amazing job helping metoday. She is very patient and was able to answer all my questions.
Thai was amazing today with assisting us with our new forever home dining room table. She was very knowledgeable about her products and really helped us with all our questions. Great asset to your business
Had a wonderful experience with Jason. Went smoothly and quick!
Justin did a great job. Very helpful and thorough
Ben had our interest from the start. He heard what we were saying and directed us to what we needed. Ben we thank you very much
Jason listened to what I wanted and only showed me that furniture. He was patient, attentive and very helpful! Great experience!
James was absolutely pleasant to be around. He was kind and gracious. He wasn’t pushy. He explained everything in detail. One of the best salesman I’ve ever met and would highly recommend him to other people
The sales representative, Paige provided a great, informative experience. Thank you for your expertise and care.❤️
We worked with Sharonda and she was very helpful and knowledgeable. We had our small children with us at the time, and she was very patient and kind to them too. Highly recommend this location and working with her!
I stopped by Ashley Furniture in Greensboro, NC a few weeks ago in search of a bedroom suit. I had a few options in mind that I wanted to look at but none were available for viewing. Devin took the time to walk me around the store so I could look at similar items and proceeded to explain the pros and cons of each option. I in no way felt pushed to make a decision—he actually encouraged me to take a few days to think about it. Devin and Jason were both very helpful with the ordering process of my furniture as well and made it as easy as possible! I am very pleased with my experience thus far and am excited to see my furniture in a few weeks!
Angelica Jaimes was very knowledgeable and so sweet.Next time you go there please let her serve you
Dominique is the best person i’ve met in my life. She helped us so much.
Dominque is the best person I’ve ever met in my life!! She helped so much for us as new furniture shoppers
Davin hart Great customer service great job so happy with my purchase
Ben was kind, knowledgeable, and patient.
Delivery guys were awesome 👌
Loved working with Devin. Very attentive.
Although, I just got my sofabed delivered on Friday, I love the look and quality. Thanks to sales staff and delivery staff my experience with Ashley was amazing. Thanks, Nellie Dumas
Big Ben was great to work with!! Very knowledgeable!!
Sam was wonderful! He was very open, honest, and realistic with me. It was very clear how much he wanted to help. No games. So sweet. I appreciated all the help Sam!!
I had the pleasure of being supported by Paige Smith. She was attentive to details and helped me with whatever I needed. It was a great choice to buy my furniture from her.
Wonderful time with Jason. Thanks for the excellent service.
JASON IS THE COMPLETE BEST! I LOVE HIM A LOT! Very easy to talk to and helped us make the best purchase ever! He definitely needs a raise!
Paige was very accommodating of my hesitant decision making process. Welcoming and thorough. Glad to have worked with her
(Translated by Google) angelica jaimes (Original) Angelica jaimes
Sam Moorer was so wonderful and very professional to work with! Well definitely come back to give him business!
Thai was absolutely wonderful! Great experience!
I bought furniture from Ashley Furniture that was defective. They refuse to let me talk to a higher up. I am asking for a store credit of $500 which is the cost of the item. They will not off more than $250. I had to take off worth three separate days to get the defective furniture delivered. Now they are trying to force me to take off another day to return the furniture. I have spent over $16,000 with them over the years and they are willing to forever lose my business over $250 in store credit that will literally be spent with them since it is a store credit. I have emailed the CEO multiple times. And I can only assume that because I'm not rich, they refuse to let me talk to a higher up. The supervisor who I am speaking with says she reports to the board of directors and that there is no one else above here that I am allowed to speak with.
Jason was very helpful and allowed us time to peruse the furniture even though we had an appointment for a specific item. Jason was knowledgeable and very pleasant to work with.
Thai was an amazing help.
Thai helped our family out so much !
Devin displayed amazing professionalism and great customer service. Thank you!
This was our second trip to Ashley furniture in the last week, our first trip Ben helped us look around and even entertained the kiddos while we shopped. The second time around we had the pleasure of meeting Paige and she was a joy the entire time, very helpful and explained all the costs, delivery fees and the protection plan very thoroughly. I can’t say enough good things about Paige from her making you feel like family to her knowledge about everything. We can’t wait to slowly furnish our new home with the help of this crew!
Mike E. Was helpful at directing us to the bedroom furniture and was available for our questions without being too much. Thanks Mike!
Mike was a great help and very professional, he pointed us in the right direction
Devin did a great job assisting me. He made sure I got everything I needed.
Angelica was excellent. She listened to our needs and showed us options we needed. She was patient and helped with everything.
Appreciate all the help and support from Paige Smith. It's a pleasant shopping experience
Ashley was a great experience! Dominique Williams can help you with anything you need! She was amazing!
Had an awesome experience with Dominque! Super helpful and sweet.
We first went to Burlington Ashley and the Outlet in Greensboro and couldn’t find what we were looking for. We came to this Ashley’s and was greeted by Thai who was very friendly and helpful. She wasn’t overbearing. Explained what they have. Showed us a few areas and furniture pieces but also Gave us our space to walk around and see what we wanted. We found what we were looking for and she explained to us different financing options. The store itself was better than the other 2. They seemed to have more items. I recommend this Ashley store over the others and I highly recommend you ask for Thai when you come in.
Great experience, very helpful staff. Devin was really patient and understanding. Lots of furniture selection. Found a great deal on a living room set. Was able to get the furniture shipped the exact day I needed. Very thankful!
Ben sold me my furniture and Ben was great!!
Paige was very kind, very good, very patient, good-humored, It was a pleasure to buy from her, thanks.
Paige helped me with everything I needed for my house. She was very patient with us as we walked and helped us a lot. .....
Devin is incredibly helpful, knowledgeable, and patient. He really listens to your needs and provides great recommendations without being pushy. The customer service was top-notch, and Devin made the whole process smooth and stress-free. I highly recommend asking for him when you visit!
Jason Gayle, Assistant Manager is knowledgeable, attentive to your every needs for my reclining sofa and memory foam and hybrid.
Found the perfect love seat recliner in the perfect color in Greensboro Ashley for us with the help of Big Ben. He was the perfect salesman with the right amount of guidance and selling. Stop byvto see him asap! You wont regret it.
This was a very quick and easy experience with Jason!
Devin Hard the best!!!
Jason was very helpful
Ben was genius! So helpful and great to work with! Glad to have found a representative we can count on
Jason did a great job. Gave us space, but kept an eye on us in case we needed help. Great experience!
(Translated by Google) Thank you very much Angelica, very professional in her work and above all patience with the client. (Original) Muchas gracias Angelica muy profesional en su trabajo y sobre todo la paciencia al cliente..
Mike assisted me and my fiancé with our new couch! He was very informative about Ashley’s product and easy going. We cant wait to enjoy our new couch! Thanks Mike!
Very prompt, friendly and professional service from Dominique Williams. Ms. Williams was not pushy and was knowledgeable of all aspects of our purchase and offered finance solutions. Excellent service along with quality furniture. We will be back!
Dominique was fantastic!
Dominique was extremely helpful and personable!!!
Dominique was very professional and patient with my wife and I. 10/10 service
Mike was great!
Jason was amazing!! He helped so much and did an amazing job! I would definitely ask for him!!
Jason Gayle helped us so much. Definitely enjoyed the experience.
Very helpful!!
Thai was amazing. If I could, she would be my go to associate every time I visit.
Ryan was so knowledgeable and helpful!. The furniture is good quality for economical prices! Great experience!
Was given wonderful customer service by our consultant, Paige Smith.
Paige was a great help and got us setup with a nice couch and chair when it was our first time furniture shopping.
Thai was respectful and super helpful in finding a bedroom set, as well as a mattress. Highly suggest this store and salesperson. 10/10 experience!!!
We needed California king sheets within 30 minutes of closing and Ryan helped us find some here! We checked several other stores and had no luck, but when we got here, Ryan went to the back and checked their stock to find some! Extremely grateful for his service to us on a night when we were in desperate need of sheets as our dryer broke!
Great place to shop ,Sam really help a lot
I recently went to Ashley's and made a purchase of some bedroom furniture. I was greeted and helped by Paige Smith. She was very helpful and even took the time to take measurements of what I was looking for. Paige knew the product and gave details and descriptions as well as pointing out the quality and special features of the product. She greeted me with a friendly smile and gesture and professionalism as a great customer service representative.
Dominique Williams was great very helpful. Enjoyed my experience
Exceptional service with a warm and welcoming experience. Thanks again for our new couch Dominique!!!
Ryan klame was very helpful and nice.
Dominique was a pleasure to work with!
Dominique is great! She had incredible patience, and was extra professional.
Ryan was so great!!!
This was some excelemt service from Ryan klamer and I would recommend his help to any one else coming to this store.
Devin was an awesome salesman at Ashley Furniture. If you need any furniture stop by to see him in Greensboro, NC
Our visit was amazing. Ryan Klamer helped us very much to get our bedroom set and the best mattresses for us
Devin was great!
Jason took care of us. Got us in and out no time
Paige was absolutely fantastic and did not rush us and helped us every step of the way. Recommend her to help you with any furniture needs.
Paige was absolutely wonderful! She went above and beyond finding everything we were looking for, and was patient while we made the final decisions. Would highly recommend Ashley furniture, and Paige to help make the process easier!
Dominique was excellent and exceeded all my expectations from start to finish! I will buy all my furniture with her in the future!!
Angelica and Ryan were awesome!!!!
We had a great experience with Page. She was very knowledgeable, helpful, and kind. Page was also extremely efficient and helped us find our furniture quickly. I highly recommend you ask for Page. She’s amazing!!!
Paige is awesome, she helped my mom and dad, and she is also very nice and patient.
Paige did great with helping us find our couch and has given us great information.
Paige is awesome! Good experience.
Sheranda was so helpful today!
Great service from Ben.
Dominique crushed it! Very helpful and patient.
Dominique was amazing!! Made the process simple and laid back!
Sheranda was awesome
Sheranda is the best at Ashley Furniture! Very knowledgeable and super friendly!
Dominique was outstanding! Helped us throughout the entire process. Highly recommend.
Dominique was fantastic! Great service.
Outstanding service from Dominique!
Great service all around from sheranda
Love my dresser set a brought. So I have brought a sofa for my living room and a pull out sofa prior. Great quality on everything.
Jason super helpful on Monday evening, provide all information I need
Dominique was so great to work with! Easy, not pushy and got us exactly what we were looking for.
I had bought couch from Ashley and Ms Dominique Williams is really nice .
Thai was our consultant and she was awesome, she listened to our needs and the most important was that we never felt pressured . She has great personality and helped us finding a bedroom headboard and foot board .
Sheranda Searcy was very helping.
Sheranda gave us great help and service.
Very good attention, thanks Dominique Williams, very flexible, friendly and the amability counts, come everybody to buy at Ashely Furniture
Consultant Angelica James was very helpful! 100% recommend
Sheranda was awesome to work with. Was super helpful!!!!
Super nice, knowledgeable and helpful
Worked with Thai today and she was great! Easy to work with. She was friendly and professional. Highly recommend asking for her!
Sheranda is great! Great service and very knowledgeable about the furniture!
Jason Gayle, Very experienced and knowledgeable on products. Very courteous. Jason showed us various options for what we were looking for.
Sheranda extremely helpful patient and attentive to our personal styles helping us find the perfect sofa
Angelica and Ryan were amazing. Thanks for the great customer support. We will be back soon.
Thai was great!!
Thai Elliott was very friendly and helpful. She helped me on a Thursday and I made sure to come back so that she would get the full credit. I would recommend her to anyone looking for furniture.
Paige was very helpful and informative.
Paige is the sweetest!! Great in store experience! Will see if the delivery experience is as great? Update: Its been over a month and we still do not know when our couch will arrive. We were told the couch would arrive by 2-4 weeks. Highly disappointed that getting our couch made has taken so long. Maybe wait times for furniture take this long? I know things go wrong in the supply chain and manufacturing. If your spending almost $2,000 on a couch honest updates would be nice. I probably won't by furniture from Ashley again.
We initially spoke with Thai who was helpful initially and was not available when we came back to buy. Angelica was very professional and knowledgeable. A great overall experience.
Had a wonderful experience at Ashley in Greensboro, NC. Our sales person was Ryan. Ryan was very informative and answered all of our question. He was very friendly and definitely made our experience shopping at Ashley wonderful. Would definitely come back again to Ashley for our furniture needs. They had a lot of variety.
Ryan was very helpful. Only downfall is the wait on delivery.
Great service. Dominique was great and very helpful
Timely delivery vibrant color well made
Dominique is so helpful she got us on a perfect deal I would like to thank her and Craig
Ben was nice and very helpful.
Paige was awesome! She was super friendly and patient, Paige helped me find the perfect mattress If y’all ever stop by this store make sure y’all ask for Paige!!
We are so glad we came to this store! If you visit this store, definitely work with Sam Moorer!!! He was so helpful, patient, and kind as we decided on our furniture for our first home together!
Dominique made our couch shopping experience easy! She was friendly, helpful, and all around a joy to work with. We love our new couch!
Dominque was phenomenal and helped answer all questions we had. She took what could have been a high pressure situation and turned it into an easy seamless one. We are super excited about the purchase of our new couch and will definitely come back to ask for Dominique when we are ready for more pieces.
Ben Philips was very helpful and informative . Very pleasant experience and accommodating to our wants and needs.
Devin was helpful and thorough
Ashley always delivers. Thanks Paige for all your hard work. She kept a check on us without hovering, which is always great when you are deciding on what’s right for your home.
I loved my experience! Ryan was a great help with makes sure everything went smoothly, 10 out of 10 would definitely recommend!!!
Jason Gayle assisted me this morning & I’m very satisfied with his service, as well as my purchase! Looking forward to my new home!
Dominique Williams was exceptional. She greeted my wife and I as walked in the store and provided us with excellent service. She was very knowledgeable about about the products that they offered and guided us through the whole process. We were satisfied with our purchase and definitely would recommend to anyone looking to furnish there home or apartment.
Big Ben was so helpful and kind to work with. He allowed us to look around and took our requests into mind when showing us furniture. We highly recommend requesting him when going to Ashley!
Well, the sales person was very attentive to what I want. He was very helpful and thorough the entire sales process.
Awesome place, Ryan was very helpful and professional.
Ben was an amazing sales associate. He helped us find the perfect couch for our home!
Ryan was an amazing help! Highly recommend anyone shopping here work with him!
Thank you Dominique W. For helping me and my husband on 9/8 with my dinette set. Thanks Diane R
Recommend visiting and purchasing at this location. The sales associate at this location Jason was very helpful.
Everyone was very kind and especially our helpful consultant Paige! Paige gave wonderful advice on designing our new living room and was just a joy to work with!!
Sam was a wonderful sales representative. He answered all of my questions and was a pleasure to work with!
Jason and Thai were very professional and courteous. That didn't hassle and only came around when we needed assistance. Definitely come to Ashley and ask for them. It will be a pleasant experience.
Devin was very helpful and thorough. Thank you for all of your help!
My wife and I came in near closing time and were not 100% sure of the product we were looking for but just an idea, but Ryan K. helped us find exactly what we wanted. He made the whole experience and we all laughed a lot. Thanks again to Ryan. Good job.
Wonderful experience!
Very helpfull!!
Love Ashley furniture been purchasing from the for years. Jason was a wonderful help. He was very informative and professional to deal with. Will be using him again in the future when needing another piece of furniture!
Great costumer service and quick service!
Ben was awesome to work with! The experience was great, literally no sales pressure that you see from other furniture stores. I highly recommend the store and really recommend Ben. If you go here ask for him you will not be disappointed.
Ben was beyond helpful! He was patient and very knowledgeable on all the furniture options. Nothing but amazing things to say about working with him in the furniture buying process.
Devin Hart was an exceptional sales person. He was very thorough and curious. Great guy.
Greg went above and beyond to help me secure a crucial purchase for my short-term rental, "Pearlitah," just before the store closed. His exceptional assistance and dedication to ensuring I got what I needed truly stood out. This is a perfect example of outstanding customer service, and I’m incredibly appreciative! Thank you.
Shetland’s Searcy was very knowledgeable and professional. She shared great product knowledgeable. She was not high pressure at all.
Sharanda Searcy, great job
Ben is great help!
Big Ben helped us and was extremely friendly and knowledgeable Tysm!!! Can’t wait for our night stands. Will def be back
Ben P. was great! Very helpful and hassle free shopping experience.
Had a great experience shopping at Ashley homestore today. Our sales person Mr.Sam was very patient and got us a great deal.
Ben has been an absolute pleasure to work with! Super nice and helpful, definitely a great salesman!
My family and I had an amazing experience. Dominique was great and helped us through the whole process. We will definitely be back for any furniture needs.
We had an amazing experience. The easiest purchase process I’ve ever had. Dominique was amazing. She answered all our questions and made sure we were comfortable in the space and with all aspects of our purchase.
Paige offered exceptional customer service when I ordered my dresser
Sheranda helped us find the perfect couch.
Sheranda was awesome and found the perfect sectional.
Great customer service from Sheranda Searcy
Dominique is fabulous. She understood exactly what we need and took care of everything very well.
Dominique was amazing in helping us select what we needed.
I enjoy my first time experience working with consultant Thai Elliot. This is actually my first time buying furniture with no issue from this place and I appreciate the overall experience.
My experience with the consultant Thai Elliot went spectacular. She's very honest and I love how she's able to walk me through the process as far as pricing and financing. I would definitely come back and recommend her again. ❤️❤️❤️ Update: 11/3 Came back to purchase another set with Thai Elliot. I enjoy working with her again and will come back some time.
We went there to get the couch, and I must say Dominique was one of the greatest sales person I ever ran across.
Big Ben Phillips was a pleasure to work with!
Dominique Williams was very helpful in fulfilling our requests and having us leave with a big smile. Satisfied customers!!!
Dominique Williams did a great job helping fine exactly what I needed and save money.
Big Ben was great! Thank you for the quick service!
Paige helped my sister get a new living room set today. She was nice and even encouraging! Paige needs a raise!!!
Paige was so helpfull getting a new living room suite! Thank you Paige!
Paige was so kind and patient with get grandma and great aunt. She made a stressful decision a piece of work. Would reccomend Paige to anyone!
Our experience with Sheranda in Greensboro was excellent! 10/10! She was so knowledgeable about inventory and products in the store, very professional and a great sales person. Will be back for future needs!
Thai was amazing. She was very patient while I was being indecisive, was not pushy, and priced all of the configurations I was interested in to help me make a decision.
Jason was very helpful and I had a wonderful experience. Jason was knowledgeable and guided me through buying a sofa with expertise.
Ben was a great sales person and was very helpful. Would buy from him again.
Paige was very nice to work with friendly personality great follow up.
Ty was an amazing sales associate. She was very professional and really listened to what we we needed. Her friendliness towards us was just amazing. She is truly an amazing associate. Ashley is lucky to have her.
The interaction with Dominique was nothing short of world class. She helped us out for the whole time we were there (about 4 hours) definitely would recommend you seek her out.
Thai was a wonderful sales associate that made our buying experience a huge success. Highly recommend asking for her.
Thai was super friendly and very helpful!
Dominique Williams is very friendly, knowledgeable and extremely helpful. I had an awesome experience! Thanks Dominique!
Devin was amazing! Very helpful without being pushy. Great customer service and good prices.
Ben Phillips awesome to work with.
Excellent customer service! Friendly! Not pushy and was sensitive to needs, both for the furniture and financially.
Dominique was amazing at helping me find everything I needed! Very helpful and very respectful!!
Go see Ryan at Ashley Furniture. He wasn’t pushy and showed us what we were looking for! Great sales going on!
Ben Phillips super nice and helpful 👍😄
Wonderful experience Angelica was great
Great easy experience! Dominique was great!!
Thai was very polite and helped us narrow down the perfect couches.
Angelica was very helpful. Answered al questions we had. Help make sure we paid as low as possible out of pocket! We are very pleased with working with her!
Ryan Klamer was knowledgable and exceptional with helping us deciding on our bedroom set.
B e n was nice
Ben was super helpful
Dominque was very helpful! She walked me through all the options and made sure I got the exact couch I wanted.
Place was nice came n to find a bed Mr Devin help me a lot i find the bed and was gotta there fast thanks if u are looking for anything ask for Devin in Greensboro nc
I worked with Paige in the Greensboro location for furniture for our new build. She was extremely helpful and took time to listen to what we wanted. She helped us with getting approval for price matching I had looked up as well as getting a pushed out delivery date for when our build is complete.
Ryan was helpful great experience
Ben Veryyyyyyy GOOD 🤙🏻🤙🏻🤙🏻🤙🏻
Ben P was ideally professional, plus fun!
Jason was wonderful and answered all our questions.
Sam Moorer was the friendliest sales consultant. He gave me great options and explained everything throughly.
Angelica was great! Thank you so much!!
Angelica was wonderful and attentive while we were searching for our couches. Great experience. Definitely would ask for her again!
Dominique was very helpful and friendly.
Dominique did a fantastic job helping us get what we needed
Dominique was very helpful!
Had a wonderful experience! Sam was our sales man, very knowledgeable, honest and took care of all our needs. Ashley Furniture never disappoints!!
Jason was very helpful and polite and I appreciate how he handled our delima
Thai was so great and helpful during the entire process!
Paige and Sheranda was very helpful!!
Paige was wonderful in helping me pick out new furniture. She was knowledgeable and helpful!
In an absolute surprise, i had a wonderful morning shopping for furniture today. No high pressure tactics, no scripts, just wonderful assistance and patience answering questions and observing my responses to tailer some very helpful suggestions. If you’re looking for furniture, I strongly encourage you to come to Ashley’s and ask for Ryan Klamer.
Thanks Paige
We came in to buy a new sofa and Sam was super helpful. He spoke of the different configurations and fabrics and was knowledgeable in the care of the sofa as well. We went home and measured and purchased the following day. We didn't feel pressured at all, which has not been my prior experience when shopping for furniture! It was a nice change! Thanks, Sam, for all of your help!
Dominique Williams was so very helpful!
Dominique was amazing in helping me order the exact furniture I wanted, thank you so much for an awesome experience!
Sam was great in helping us find our furniture, he gave us such good information on all the pieces he showed us! We recommend you ask for Sam when looking for your next furniture purchase!😊
Worked with Ryan Klamer in the Greensboro store on Stanley Rd to purchase a sectional sofa. Would highly recommend Ryan.
I spent an entire day with salesman BIG Ben and he was extremely patient with us as my son purchase two full rooms from Ashley. Bedroom and living room great knowledge about every piece and knows his inventory. Go see him if you need furniture and want an honest opinion!!
Dominique was fantastic! Very professional and straight to the point. Made our experience easy!
Dominique was Fantastic! I also vote best dressed :)
Jason was very knowledgeable and moved at our pace!
Experience in the store was great. I never felt pressured while browsing and Thai was very helpful. We asked about a color for a chair and she knew that there was an option of that color (stool not a chair, but we wanted to mainly see the color) in store so we could see it prior to purchasing. It was very helpful to see the color and we are very happy with the service we recieved! I would highly recommend you come see Thai if you are looking for new furniture!
Before I got married, my wife and walked into Ashley to look for furniture and met Thai. She was down to earth, very knowledgeable and professional. We wanted to buy after we got married and when we came, we asked for Thai again. She took care of us. Best customer service! Can't wait until we buy again.
Had such a great experience with Ryan Klamer!!!! We have been searching for a table and could not find one we both liked and he picked out the perfect one! Such an easy and smooth process.
Paige was our consultant and she was absolute delight. I have not experienced this level of customer service in forever!!!!! She covered everything with skill and patience. She actually listened and cared about what I wanted. Ask for Paige!
Today had a wonderful experience with Devin, @ Ashley furniture in Greensboro, Very courteous and helpful through the whole process, He listened to my wants and needs ,And help me find exactly what I was looking for ,very thankful to the Ashley's crew. Will xome back again for future items.
Since the first day we came everybody has been nothing but helpful. Ryan, Sam, and Thai assisted us throughout the whole process to ensure a smooth purchase. We now have 6 lovely pieces that will go into our new home and I can’t thank them enough for it. I recommended them if anyone chooses to shop at Ashley but everyone who works here is super friendly so just stop on by in the store! They will set you up with exactly what you need!
Ryan, Sam, Thai were amazing with helping us find our future furniture. They had a lot of patience and was very knowledgeable about their products.
Dominique did a great job of persuading my husband to let me spend our money :)
Dominque was so helpful in helping my wife spend money!!
Ben is the BEST salesperson in the world!!! He is knowledgeable and knows his stuff.
Sam Mooner was super helpful on showing me options placing my order and even getting me zero interest payments. Just the best experience. Thank you Sam!
Devin Hart was amazing at showing us around and letting us test out all the pillows and mattresses. I wouldn't have been able to come to a firm decision if he hadn't shown me all the different types that were less and more expensive. I found a new bed set and mattress because of him, awesome worker!!
RYAN was awesome very informative all our questions were answered as needed great job Ryan we appreciate your helpful service
Jason was extremely helpful and knowledgeable!
Dominique was amazing to work with. She helped me so much. She broke everything down and walked me through the process and answered all my questions p
Jason was helpful, professional, and made sure we left with exactly what we came in looking for! Will definitely be returning.
Jason Gayle was super helpful and made sure we walked out with the best deal possible!
Ben and Ryan did a fantastic and professional job. Was patient and very knowledgeable. Was treated like royalty. Excellent service
Jason was great! Helped us find exactly what we needed & more. Thank you!
Very satisfied with my experience. Dominique Williams is awesome!
Ryan Klamer was a big help!
Thai was very professional and helpful in pick out furniture for our apartment. She had us try different pieces while maintaining our price range. Overall great experience would come to her again for our furniture.
Thai was amazing she was very kind and honest, she also knew her information. She gave my boyfriend and I plenty of options and made sure we would like our purchase. Anytime I come to ashley I will personally be asking for her !
Dominique was AMAZING!!!! She deserves a big raise!!!
Great e experience and great customer service!
Very polite and knowledgable. Allowed us time by ourselves to discuss our purchase.
Paige was amazing to work with. She was honest and helpful.
Ben helped us pick out the right furniture!
The consultants were very patient and polite, answered all my questions and did not rush me to make a decision. Overall, I was very pleased with my visit to this furniture store. I recommend it to anyone looking for quality furniture in a pleasant and friendly atmosphere."
Devin was awesome!!! Very helpful and professional, helped us pick out the perfect setup for our living room!!
Ben was so helpful! I came in knowing what I wanted and he was very motivated to help me find and order it. Would absolutely come back!
Dominique was super friendly and helpful!
Amazing and patient service. Gave us time to decide with no pressure
Dominique was very helpful and sweet! We couldn't be happier with our purchase thanks to her!
Dominique was wonderful at getting us our first brand new couch! Highly recommend
Paige was outstanding and helped us find what we were looking for. She was well prepared when we returned to make a decision. Excellent service!
Devin was very helpful, friendly and got us exactly what we were looking for. He made the process super easy and we would absolutely work with him again.
Our experience with Dominique was one of a kind. Her patience and kindness is unmatched.
Ben was very helpful and alot of help.
Ben was nice and very helpful. He showed us exactly what we needed and was very understanding.
Though I didn’t purchase my furniture from Ashley Furniture, Devin was very helpful during my search. I recommend working with him 100%.
Page was very helpful and knowledgeable. It was nice working with her.
Sheranda Very patient and helpful.
Dominique was awesome! Very helpful and was able to answer all our questions!! Thank you for talking your time with us!!
Dominique was amazing to work with! Professional, patient, polite, and listened to what our needs were to know just what to suggest. Thank you for making the buying experience pleasant!
Wonderful service and help from Dominique W. Very sweet wonderful women. Gave us lots of options, very upfront and honest when answering all questions. Made picking out furniture so fun and easy. Definitely recommend coming in and asking for her anytime you shop.
Thai Elliot was a great help. Offered her help and was around when we had any questions. Great first experience!
Thai Elliot was wonderful and very helpful!
Ben was a great help in purchasing our new bed
Ryan Klamer was an awesome sales rep and made the process seamless.
Ryan klamer. Was awsome!
Very knowledgeable and cares about the customer needs. Best wishes to you and family
Great customer service! Thank you!
Ben was wonderful to work with and very knowledgeable on the product. Helpful throughout the purchase process as well.
Thai Elliott gave us exceptional service!
Ashley Furniture- sales rep:Paige
I came to Ashley’s back in April 2024, and I was greeted by a fabulous agent by the name of Thai. She is very professional and very knowledgeable of prices, quality and overall how the store functions! Fast forward I came into the store on Aug 2, 2024 and she helped me picked out my bed and everything that I needed. She’s a great customer service representative of Ashley Furniture. I will be back to place another order.
Thai Elliott was fantastic.
Great customer service… not pushy at all… Ben made the whole experience very pleasant
I’m moving into my first apartment and was looking for a sofa. Ben was super helpful, knowledgeable, and friendly! Great experience !
Paige helped us so much here! We really appreciated all the assistance. She is amazing and so relatable. 10/10 would come back again!
Super satisfied with Ryan at Ashley Furniture in Greensboro! He made a stressful purchase STRESS FREE AND SEAMLESS!! If you don’t go see Ryan for your home needs, you’re doing yourself a disservice!! Thanks so much, Ryan!!
Ryan Klamer was phenomenal, made our buying experience run smoothly, answered every questions I had. Will definitely come buy from him again!!
Thanks Angelica for your help. You have good taste and was able to help me find exactly what I was looking for without pressure!
Thai was so helpful. I highly recommend!
Great Rep!!!! Enjoyed the experience. Big Ben was wonderful.
We had Big Ben help us with our purchase today. He was extremely informative and helpful. We laughed and had a great experience.
Ryan Klamer was the salesperson who helped us. He greeted us at the door and was as friendly and helpful as any salesperson with which I’ve ever dealt. He had extensive knowledge about the products we were interested and knew exactly where to find each one of them throughout the store. I. Cant give enough praise about how relaxed and comfortable he made us feel. It was like working with family. C. Mallernee
Sam was very knowledgeable, professional, and helpful. We had a great experience shopping!
Mike Everhart met me at the door with a smile. He was friendly and very helpful. Thanks!
Mike was personable , knowledgeable and extremely helpful. Five star service!
Angelica was super helpful and friendly! She was knowledgeable about all the item I was interested in and helped me make the best decision for furnishing my space. On another visit Ryan helped me find the perfect addition to my previous purchase.
Paige Smith showed us a wonderful selection of sofas. She is knowledgeable and through about Ashley's products.
Jason was great!
Sam was the most helpful when we bought our loveseat. We felt no pressure while looking and making our decision. He took us around the store and showed us all of our options and was very knowledgeable. It was an excellent experience!
Ben Phillips was friendly, knew the furniture and gave us space to make our decision. Also, was able to help with better pricing.
Ben Phillips helped us at the Greensboro store. He spent a good amount of time with us but was not pushy a single time. How refreshing! He went above and beyond to answer our questions.
Paige was super helpful and friendly!
I worked with Jason. He made sure we were taken care of. Highly recommend working with him
Jason Gayel was very helpful, moving tables next to sofas until my mother decided what she liked best. He was very knowledgeable and answered all of our questions. We look forward to her delivery. Thanks again Jason.
Ben was very helpful
Paige was fantastic in helping us find the kitchen table we were looking for. She made the process easy. High recommend her and this store.
We were able to make a well informed and quick decision about a living set we needed to purchase. Sam was super helpful and kind, answering all our questions and assisting us in getting what we wanted at a great price.
Jason at Ashley Furniture in Greensboro was amazing! He got us exactly what we were looking for. Make sure you stop by and see him!
disappointed--wrote fact based review of a 6 month old rug that has fallen apart and they are making no effort to resolve. Posted objective review on their site to which they solicted feedback. I was was complimentary to the handling staff with photos of the rug. I am a verified buyer. Email address and phone were provided in case they wanted make one last ditch effort to resolve but the review was not posted nor did anyone reach out to me. Shoddy!!!!
Thai was wonderful to work with. Informative and responsive. I highly recommend her. Will definitely go back for my next furniture purchase.
Really great experience, Thai was very patient (we changed our plans repeatedly) and really knowledgeable about the furniture. We will definitely be back!
Paige helped us.
Just bought some bed set and mattress today from Ashley's furniture. Had one of the workers there named Angelica. Great sells rep. Very helpful. Helped me find what I was looking for. She didn't stress and didn't stress me. She was very kind, patient and understanding. If I ever purchase anything again I'll ask for her.
Jason worked really well with me and my family. It was an over the phone transaction and made it very easy. Plus he’s from Jamaica and also my grandparents! So we connected well. I really do appreciate it ☺️🇯🇲
Came into Ashley looking for a leather recliner and worked with Thai. She was great! If you're looking for great customer service and not a pushy sales person please work with Thai!
Jason was absolutely amazing. Very knowledgeable about the products. Took his time and provided me with exceptional customer service. Definitely will be back working with Jason again 😊
Paige was FANTASTIC!!! We were traveling and stopped by and she was the welcoming face we needed. She was clear and explained everything clearly that we asked. We had our rambunctious 9 month old that she was great and patient with 😊 She made the purchase experience so much better!! Look forward to working with her for our future furniture needs!
Edited: Review for in store service: Jason was an excellent salesperson. He was extremely knowledgeable about the furniture and prices. If you visit Ashley furniture in GSO- ask for Jason! Review on delivery process: Now, here we are 2 week later and we have part of our furniture. 1 piece was held at the warehouse due to damages( we were told less than 24 hrs before delivery that the chest of drawers was dam)and the 2nd piece was ‘delivered damaged’. When we placed our order we were told that if furniture was delivered damaged we would have the option to keep it until the new piece arrives. Well, the customer service person tried to say that it had to be returned and we would need to wait for the new order - which could take up to 4 weeks. After going back and forth with her several times she said we could keep the damaged piece until the new one arrived. Why was this even a conversation? She then offered for a service tech to come out and try to fix the damaged piece. I refused that offer - and let her know that this piece was beyond repair and that should not have even been a question, nor should they even ask that - since we paid for New furniture- that is what we want. We paid over $6k for this furniture and I do not want substandard ( repaired)furniture in my bedroom. We were then told that the new piece would arrive in about 5- 7 days. Then we get emails saying it could be 1-4 weeks. 🤔Mind you- my husband is living out of a box because his chest of drawers was damaged. Now you’re saying it will be 1-4 weeks before we receive the chest????? I called Ashley furniture and spoke to Skye. I let her know this is my 3rd experience with Ashley (2017, 2020 & 2024)and each time the furniture was delivered damaged. I told her that I was assured by Jason that the delivery process was better. Obviously NOT!!! I asked her about compensation for the delay. She said all she could do was offer me a $50 store card. I told her I was not satisfied with the way they do business and I might send it all back. She said there was a 25% restocking fee if I returned the furniture. I let her know I would be returning it due to the damage and the lack of concern on their end not because I just changed my mind. She then offered me a $75 store card. I again expressed my dissatisfaction with Ashley and all I got was Skye breathing on the line. I am so frustrated with Ashley furniture. They have lost a customer. They get you with the nice salesperson but the service is downhill after you make the purchase. I have changed my review from 5 stars to 1. Ashley Furniture is not focused on delivering good customer satisfaction- they are focused on getting your $ and not keeping up their end of the bargain.
Jason was very helpful, professional and showed EXCELLENT CUSTOMER SERVICE. He made sure that I was HAPPY and didn’t stop until I was. He was patient and so willing to make sure I got what I wanted which I did. Thank you Jason and Ashley’s for making my place feel like HOME.
Thai was very helpful and polite
Thai was very helpful and so sweet to work with. Very thorough on explaining the info. Ashley is very fortunate to have someone of her caliber representing them.
Ryan was professional and very helpful. He is much appreciated
We had a fantastic experience at Ashley Furniture! Jason was incredibly helpful and knowledgeable, answering all our questions and providing great recommendations. The quality of the furniture is exceptional, and I found exactly what I needed to complete my living room.
Ryan was very helpful and knowledgeable !
Paige was a wonderful! Helped us pick our couch and talked us through the process.
Jason was so professional and understanding. Loving everything he did from explaining different aspects and fabrics which really made make the best decision with my purchase.
Thai E. was excellent! She was accommodating in the store, assisting with furniture orders for my child. I will seek her help any time I’m in the store.
I had a perfect experience with Sam today! He took the time to show me several sets and made the process easy and enjoyable.
Amazing salesmen, great conversation!
Ryan was awesome! Informative and kind!
Jason was very helpful, listened very well to what I wanted and was looking for and matched it perfectly. A+ customer service!
Great experience! First time at the store, Jason was attentive, helpful and knowledgeable.
Thai was very helpful and made the experience very enjoyable!!!
Thai was Awesome helping us find a table and stools. It was very warm, the temperature wasn’t pleasant.
Jason helped us out with everything we needed. Easy to talk too, in and out under and hour.
Paige was super helpful in picking out a mattress for my toddler. She was able to assist in seamless experience in price matching and getting us the best price.
Paige was very helpful with our purchase!
Ryan Klamer was great and helpful!!!
Thai was great! No pressure and explained everything.
Sheranda is the best!!!!!!!!!!! We purchased from 1705 South 40. Greg was also a great help! Wonderful customer service! Ask for Sheranda!
Thai was extraordinary, having assisted me from the beginning through to the end of a successful purchase of my dream sofa sleeper! Thank you, Thai!
There is so much beautiful furniture in this store! My husband and I just purchased a sectional and bed frame with the help of Ryan Klamer. Ryan was so helpful and patient with us, even though we had so many specifications for what we could fit in our home. We couldn’t have found our perfect furniture without him!
Paige was very helpful and attentive to our needs and desires and was really friendly
Paige was a wonderful help. She listened to every concern we had and worked with us in depth. Would definitely come back to buy with her again.
Jason was great. Offered good customer service. Helpful with delivery recommendations!
Jason Gayle
Ryan Klamer He was very helpful and good service
Jason was very helpful and knowledgeable and he made purchasing our sleeper chair a breeze. Jason gave us plenty of time to make our decision with no pressure. Great shopping experience!
Jason was a fantastic salesman! We are very happy with our purchase!
Great customer service and attention to detail. Jason was very helpful in helping us refine our selections and even went as far as to suggest design choices for us to give us a confident purchase.
Jason Gayle provided an excellent services
Paige was a huge help and made the process very enjoyable buying out furniture.
Excellent service. Thank you Jason Hayle
Jason was a great help at explaining the different options and gave us a chance to look around a make a decision
Jason was the absolute best! Ask for him and no one else
Thai helped us find just the right piece! Very nice showroom and helpful service.
I walked in and was quickly directed to Paige, a salesperson who was friendly and helpful and she hooked me up with a sofa in a very efficient and pleasant manner.
(Translated by Google) Paige is charismatic and a fantastic person who helped us find everything we needed at an ideal price 100% recommended (Original) Paige es carismática y una persona fantástica nos ayudó a encontrar todo lo que necesitábamos a un precio ideal recomendado 100%
Thai was super helpful and knowledgeable with the Ashley Furniture products. She was very friendly and professional during my visit to the store. She also made sure I stayed within my budget which was my top priority. She is great at her job.
Thai was very helpful as always.. She has helped me with purchases in the past as well as today and she never misses.. i appreciate her assistance with my purchases..
Paige went above and beyond to assist us and it has been this purchase a wonderful experience
Page was very helpful and had great customer service.
Paige smith was wonderful a class act
Jason G was Amazing to work with. He made shopping for our home furniture easy!
Jason was great. He helped us every step of the way making our furniture shopping experience easy.
Ben is good help.
Big Ben was wonderful and to the point
Thai did a wonderful job assisting us with our purchase. She is very knowledgeable and efficient. Great customer service.
Went to Ashley Furniture-Greensboro to choose furniture for our new home and received a stellar experience working with Sheranda. She was very attentive to our needs and desires. She was very helpful in assisting us choose furniture that fit our home design. If you are ever at the Ashley Homestore in Greensboro just ask for Sheranda. She is the best!!!.
Sheranda Searcy has been one of the Best Customer service associate experiences I have had this year. Thanks alot foe your friendly and knowledgeable service.
Drove for an hour after being told online that we could see the power lift chair we were interested in stock there, only to be told upon arrival that they didn't have one like that, they only stock 3 models and they were not dual-motor. So, we drove back home and bought two of the same Ashley Select dual-motor lift recliners that we had viewed online from a local furniture store at almost the same price as listed online by Ashley. I won't be wasting time like that again. I gave 2 stars because they asked if they could help us as soon as we walked in the door, and the store is beautiful. But either the online stock is not correct & is worthless, or the personnel are unfamiliar with their stock.
Jason was the best and super helpful! He took his time and patiently answered all our questions. We highly recommend working with him!
Such a great help and great style Thanks to Paige and Mike
Excellent service and very happy with the experience. Page and Mike really made this transaction very smooth and easy.
Thai was very helpful with my parents with purchasing their mattress. She was very informative to my parents and even provided information regarding Hope (providing kids free beds). Shop with Thai- she gave us the same service I get from Saks, Nordstrom, and Neiman Marcus.
Very welcoming store. Paige was very helpful in helping me select the items I needed.
It was quick and easy working Thai.
Ben is the best!!!!!
Sam was our salesman he was great and patient with us. I will come back for more furniture and ask for Sam again
Paige was wonderful and helped is find a piece that was perfect for my parents!
Mike was great and helped us so much with our selection and got us an excellent deal. We will be back to look at more purchases.
Mike and Jason was awesome!
Ben was really helpful and made the process really easy.
(Translated by Google) Very good service, very pleasant and I was very happy (Original) Muy buena atención, muy agradable y quede muy contento
my guy Ryan was very exceptional and professional! Upfront and honest is what I needed Thanks 😊
Ryan klamer very professional
Just bought a reclining chair from Ashley furniture in Greensboro. Our sales associate was Paige Smith. She was friendly, helpful and knowledgeable. Ask for Paige!
Great service ask for pagie
Jason was very helpful. He made it very easy to purchase our furniture without being pushy. Thank you Jason!
Sam was our sales associate and did a terrific job helping us find a sleeper sofa that fit our dimension needs. Easy experience got in and out in less than 30 minutes.
Mike & Paige were extremely helpful in any questions we had regarding a dinning table. Super friendly and professional in their interactions with us. Overall a great experience!
I had a great shopping experience with Angelica. She showed me all my options and current deals and she was very patient with me. Overall great experience and I will be back in the future!
Ryan was very helpful and friendly, I definitely will come back again to buy other things that I need. Thank you Ryan!!
Ask for Thai every time! She is awesome; very knowledgeable about the furniture and has a great eye for decor!
As soon as we walked in we were greeted by Thai and she answered all of our questions. She was very knowledgeable and attentive! If you're looking for good quality furniture, go to Ashley and ask for Thai!
Lisa provided white glove service today. There was NO pressure and the conversation was great. She talked me through every detail. Jason followed suit by acknowledging my personal "Ask and ye shall receive" attitude. I will always be a returning customer.
Lisa was very helpful. Great experience!
Angelica at the Greensboro location was very helpful! I got exactly what I wanted!
Paige Smith was a pleasure to work with and awesome sales person.
Very friendly and helpful. Knowledgeable of the product.
Only bought the 2 expensive sofa because Angelica Jaimes was the best sales rep I ve seen in a. While
Thank you Ben for all of your help today. Looking forward to getting my new dresser delivered. Thanks again.
Paige Smith Rocks!
Ben was fantastic to work with
Great service! Ask for Paige as her service was wonderful!
Was very happy with my purchase, this was my first time buying a couch and Ryan Klamer made everything so easy and got us in and out with a new living room set! Definitely recommend this place
Ben was very helpful and got us exactly what we needed!
We had Thai at Ashley’s and she was amazing and helped us so much! Great help!
Thai was very nice and helpful! Really listen to my needs!!
Ben was fantastic to work with.
I LOVED THAI SHE WAS AWESOME!!!
Thai was great!
Thai was great and very professional. Loved shopping with her she was a pleasure to work with.
Found a great couch with Jason completely helping us along the way.
Angelica did a great job taking care of us she was super helpful and we were able to find what we're looking for!!
Angelica was super helpful in finding my new bed frame and night stands! Highly recommend her and the Ashely store team for any of your needs.
Sam was great 10/10
Ben was awesome. He was very experienced with the furniture. Very helpful & knows the product. A pleasant gentleman. 👍👍👍😊
Fast and easy process. In and out within 20 minutes. Great and friendly service. Definitely recommended!
Paige was great at helping us
Jason is awesome! Super helpful and friendly.
Ben was good
Jason was nothing short of great, very professional and knowledgeable. Answered every single question me and my wife had. Was definitely a pleasure to work with. Highly recommend Jason to anybody.
Thai was amazing and so sweet! We appreciate all her help!
Sheranda Searcy
Just left the store and was ignored by several associates. They tried to help when I was walking out the door.
Great Selection! Quick and Easy process. Thank you Thai!
Jason was wonderful and made my shopping experience easy!
Ryan was so helpful, great products and service.
Paige Smith helped us get our bedroom set. She helped us get the best deal we could and was so nice. Highly recommend!
Ben was awesome! Helpful, fast, with great customer service. We shall return soon!
Ben my man great job with the help
Ryan was very helpful in guiding us through our options. Got us under our budget and advise us on certain things for our dining set
Awesome service Jason !!!!!This is my second time dealing with Jason ,I really appreciate it .....
I had a great experience! Sam was super helpful and I highly recommend you ask for him!
Lisa was great! Fast, professional and efficient! Will come back again because of her!
Ryan was very helpful and patient. He helped us find exactly what we wanted. He was wonderful! We were disappointed in the manufacturing of one of the chairs though - of two models on the floor, one had a cushion that was an inch too big and hung over the edge too far. We wanted to take the floor model which was good, but they wouldn’t sell it to us. We didn’t want to risk ordering it and having it arrive wonky.
Paige Smith has done a great job showing us around and explaining in details about each piece.
Paige was so helpful and knowledgable. I completely appreciated and enjoyed her customer service!
Jason has been very helpful. He is very informative and explains the features, policies, and other information about the products. It was a wonderful experience shopping at Ashley.
Paige did a wonderful job helping me select my furniture today. Was responsive to questions but also allowed me to shop on my own.
Thai was very professional and listened to what the customer wanted. She personally took a drawer from a set we currently own and matched to a newer piece! Loved working with her in getting what we desired!
I went to Ashley on a whim and left with THREE great pieces of furniture. Paige was fantastic! Helpful, knowledgeable, and not pushy. This is my second purchase from Ashley, but not my last!
ben was great and very helpful and saved us money !
Ben was very helpful!
What can I say! I generally don’t like furniture shopping but Jason’s support, knowledge and patience made it a wonderful experience! Thank you for helping me find the right items for me!
Thai was so very kind, she took the time to explain everything we wanted. Definitely we will come back.
Jason is incredibly friendly and definitely an asset to Ashley! I came in today to "just look" and he was so helpful that I purchased a nice set. Thanks Jason!
Thai was very helpful and attentive in helping us find the right furniture for us.
Thai was personable and sweet from the moment we stepped in the store. We travelled 2 hours and she went above and beyond to ensure we were comfortable with our purchase.
Thai Elliott was absolutely wonderful and very helpful with making rug selections . Very professional and went above and beyond!!!
Paige was great to work with and they have a great selection in the store.
Great store with a great salesman.
Jason was very helpful and knowledgeable!
Jason was great and very helpful.
Angelica was super helpful throughout my entire purchasing process! I had to come back multiple times and she helped every step of the way! Ask for Angelica when you come in!
We thoroughly enjoyed working with Thai on the purchase of a beautiful mango bed and queen mattress. Thai was personable and knowledgeable and a pleasure to work with.
Thai made our shopping experience so much easier and better to find new living room furniture. When we come back we hope to have her again!!
Thai is super friendly and easy to work with. She made our furniture buying experience a great one!
Thia was great. She very knowledgeable and helpful. Answered all of our questions. I would definitely go back to her for future purchases
"Big Ben" was great, very helpful and was able to get us a great discount.
Angelica Jaimes was extremely helpful! She guide me thru the purchase and make the experience so pleasant. Gracias Angelica!
Great customer service, if your at Ashley’s furniture ask for Jason Gayle!!
Ryan is the man!! Thank you Ryan for your amazing customer service, and commitment to finding Chris and I the perfect pieces for our new home. If you’re looking for wonderful pieces for your place, look no further 😊
Great job Thanks Ben
The store was professional and helpful. Will be return again. Thank you....
Thai was awesome!!
Excellent experience in the purchasing process with Jason
Jason
Just came in to browse and Thai helped us out answering all of our questions and making suggestions! Ended up leaving with a new living room set with a great deal!
Ben is a wonderful salesman. He has great customer service skills. Very knowledgeable about what I needed. Very, very helpful and a fantastic gentlemen.
Awesome service from Thai!
My Sales Rep. was Thai and she was absolutely the most professional and courteous sales person that I have dealt with in a quite a while... She was Exceptionally Knowledgeable about all the Merchandise. I explained what I wanted and she took right to the chair I was looking for... I wish I could give her 10 Stars she is very Pleasant to converse with as well. Will definitely go back and deal with Thai.
Ryan was extremely helpful and kind. He constantly checked up on myself and my family. Service was amazing.
Sam is amazing!! We found our dream couch and he was very helpful throughout the whole process! If you come here, make sure to see Sam!
My sales person Big Ben was very helpful. Thanks
Angelica Jaime’s was a most helpful representative. We bought!
Thai was awesome! She was great at helping us make the right choice.
Ryan, was awesome! All the staff was friendly, and helpful. Great all around experience 👏
Jason was the definition of what I would describe as a perfect salesman. He was not pushy, listened to what you had to say, and cared about your individual needs. We went in one afternoon just to look and came back a few days later because of the customer service we received. I believe that the chances of us purchasing from Ashley would be much less if we didn’t come in contact with Jason. Jason’s communication is excellent and his knowledge on furniture is outstanding. I walked away feeling good about what I purchased and the money I spent. Thank you again!!!
Jason was EXCELLENT!
Jason was very helpful in helping me find beds for 2 of my rooms. He offered several choices in my price range that meet my needs.
Sam was an amazing help while shopping for my apartment today! He helped us pick colors and styles and even shared his input! He helped us very much building my dream home and i couldn’t be happier we chose Sam! Thank you to Ashley Furniture for a wonderful store experience!
Been was very helpful today.
Shopping experience was quick and easy! Ben was great! Super nice and helpful!
Jason was attentive and provided great customer service!
Ben helped us so much. He did a great job in helping us find the perfect mattress
Ben was very helpful and friendly. Greeted us at the door with a smile. He didn’t harass us for a sale but was readily available once we decided to purchase!
Ben did a fantastic job helping us find furniture for our son’s apartment. He was so friendly and helpful. Great service!
Big Ben was great. Helped our son w/ furniture for his first apartment. Very helpful and took his time!
Fantastic service! Thanks Jason!
Thai was great! She took good care of us and service was beyond❤️❤️ So happy we got our furniture!
Thai was an amazing employee, very patient. Definitely would come back again!!!
Ben was fantastic at helping us with our purchase!
Paige was fantastic! From the moment we came in she immediately helped guide us to exactly what we were looking for! She really went above and beyond and this experience will definitely lead me back to Ashley furniture in the Greensboro location!
Great experience. Thai was so helpful and kind. I will be coming back to see her!
Angelica was great!
Come see Jason Gayle wonderful guy and very knowledgeable.
Jason
Thai was a wonderful sales person. Very friendly and informative.
Jason was great! We met with him a few times before we had decided on a sectional we wanted. Each time we met with him, he was very knowledgeable and friendly. He gave us insight on sales, special pricing, and options.
I had a great experience at AshleyFurniture Greensboro. Sheranda Searcy was an amazing host, and took great care of me.
Sheranda was extremely helpful! She has great customer service skills and is very personable. I definitely recommend working with Sheranda when you visit Ashley Furniture!
Sheronda is very helpful kind and patient. She is very knowledgeable about her profession.
Paige was a great help!! Awesome personality and was able to get us a great deal! Thank you so much!!
Thai was fantastic helping me getting new beds and mattresses!
Come see Angelica Jaime’s! Very helpful!
UPDATE: “Please email us with your order info … and we will do our best to make this right!” More like please email us multiple times despite the fact that we’re never actually going to reply or attempt to make this right. What a joke. Don’t order from here if you want a couch in anytime near when you ordered it. We worked with a sales rep named Jason, told him we were shopping around and in no rush to purchase a couch. He pressured us into getting a couch on the spot, and guaranteed us delivery in the 1-4 week frame. Right away, I noticed online that our couch said it was sold out, but I was LIED to and told “online has a different warehouse than in store.” It has been 3 months now, the company nor Jason has not reached out regarding my purchase to explain any delay, and any time I call in I will continually be told “oh just two more weeks.” How many more “two more weeks” will it really be? I was also pressured into leaving a good review for the store after my purchase, so now I will turn around and post the real review of my experience.
Jason was very helpful and pleasant.
Ben Bang gave me the best service on Ashley
Ben Phillips Excellent service, the best of all the time I have been here, I have my recommendations, thank you very much Ben Phillips
Ryan was great !
Ben was great! He helped me find the perfect furniture for my new apartment! He was knowledgeable, accommodating, and did not pressure into buying things.
Jason was very helpful, answering all our questions and pointing out a number of options and alternative products that sold us on our living room and dining room purchases today.
Thai was great!
Thai was great
Jason Gayle was absolutely amazing! Very helpful and helped us find exactly what we were looking for!!
Paige Smith was great. She was very friendly and attentive.
Paige Smith was awesome and very helpful!!
Great service great representative of Ashley‘s furniture. We appreciate your services. Ben was my server , thank you
Paige was great. Very friendly and helpful. She made sure to show us options that would work best for what we were needing. She listened to our needs and gave us suggestions on those
Jason was extremely helpful with our new bed purchase.
Big Ben was no pressure sales. Very knowledgeable and answered all of our questions. Customer service was definitely his concern. The store has huge selections of furniture and a good shopping experience for anyone. Thanks Ben.
I saw some dining chairs on the Ashley website, went to the store to see in person. Ben greeted us and directed us around the store to various sets. No pressure, gave us some time to browse. We found the chairs I liked, and they were on SALE! Loved them so much we got the table and 2 matching bar stools. Ben was awesome! Great service all around and a good shopping experience.
My experience at the Greensboro location was excellent. I really appreciate the stellar customer service I received from Page Smith, Home Furnishing Consultant. I am looking forward to working with Page in the near future.
Ben was absolutely wonderful to work with. He answered all my questions and helped me find a beautiful sectional!
Lisa was amazing! Will be for sure coming back
Lisa was awesome and all the staff was super helpful!
Absolutely amazing experience! Jason is so patient and answered so many questions for us and we also did not feel pressured at all! If you go ask for Jason!
Sam Moore was awesome!!! Great help!!!
Jason was so fantastic at his knowledge and care was to our wants. Very knowledgeable and kind always will come to him if I ever need anything.
Friendly service. Permitted to shop without feeling stalked
Jason was great!
Ben was great!!
Jason was awesome!!!!!
Jason was very helpful!
Ryan was awesome!! Great customer service at this location. He was extremely efficient with getting us the information we needed.
Ben Phillips was great and helped us out! A+++ service. Thank you for all the help.
Thai Elliott She was very friendly and very helpful. Made us feel real welcoming. I would definitely recommend to go see her
I had a fantastic experience at the Ashley store! Ben Phillips who assisted me was incredibly helpful and friendly. He took the time to listen to what I was looking for and showed me a range of options that fit my needs. His knowledge of the products was impressive, and he made great recommendations.
Ryan was a great rep. Very helpful!
Mike was great! Very knowledgeable and helpful.
Thai was extremely helpful, I would highly recommend her!
Jason was very welcoming and a great help!
Jason, was awesome and informative!!!!
Jason is Awesome and very informative!!!
Thai was very helpful in sealing the deal on my sectional that I was back and forth on. I appreciate the kind service and extra information to prepare for my delivery.
Angelica was extremely helpful, professional and kind. She was a big help with our purchase.
Thai was great!
Thai was very very helpful!!!
Jason was very attentive and made the process very easy .
Ben is awesome!!! He’s friendly, no pressure, extremely knowledgeable about all the furniture. I am purchasing entire living room, dining and bedroom because prices are great or matching yet better quality. Thank you Ben for the education! Two days later… And I’m back! And Ben listened once again to my decor likes and dislikes, and helped me finalize my 3 rooms. After traveling up and down interstate 40, shopping at a variety of furniture stores and discount furniture stores, I found the best deals -bang for the buck- at Ashley Furniture. Before settling for a big or small purchase somewhere else you should do yourself a favor and take a ride to Ashley. You won’t be disappointed! Ask for Ben. He is a genuinely nice man as well as a seasoned furniture salesman.
Wonderful experience, Ryan Klamer was great and made the whole process a breeze
It was a great experience! No pressure to make the sale which I loved! Ben, who we worked with was very nice and patient with us! Would highly recommend!!
We worked with Sam Moorer and he was very helpful and patient! He gave us space to talk things out to be sure we were making the right choice for us.
Angelica Jaimes was very pleasurable & friendly. She was very knowledgeable on the mattresses and made a very great suggestion. We are looking forward to a more comfortable sleep.
Angelica, Thank you very much!!! You were patient, kind, and very detailed while I shopped for furniture in my new home! You went above and beyond to find exactly what I wanted. I couldnt be more happy and I can't thank you enough! I look forward to working with you again in the near future! Have a blessed one!!
The sales staff were kind and helpful - not pushy at all. The tracker to watch my delivery was very helpful and having the photos of the two drivers made me comfortable knowing who would be coming on the day of delivery.
Paige Smith helped us get our bedroom furniture! She was so personable and charming! We would highly recommend working with her :)
We have returned several times for the quality furniture, and our home furnishing consultant, Sheranda Searcy, matches that quality. We have gone in with a specific furniture need, and she has helped us multiple times find the right match!
Ben was a great salesman and he made sure we received all benefits we were entitled to.
Ryan was very helpful! Nice guy!
Ryan is Amazing! Great Customer Service and Friendly!
Thai Elliot is always Amazing.. Professional and Caring💃💃💃
JUST PURCHASED THIS WITH THE HELP OF THAI ⭐️
Sheranda was super helpful!
Had a great experience. Jason helped us find the right leather sofa we were looking for without any pressure. Thanks so much!
Jason was an incredible sales rep! He was patient, knowledgeable, and most of all, extremely kind. 100% positive experience.
Ryan and Jason were very pleasant, helpful and through. Professionalism at its best.
Ryan & Jason were wonderful help and very professional. My purchase was a great experience
Jason was great! He took the time to thoroughly walk me through purchasing a sofa and considering mattresses. Great customer service and atmosphere.
Mike was great and very helpful through our process to find a dinner room table. Thank you Mike!!
It’s a very nice places good service ppl and there for help
Very happy with my purchase. The furniture was easily ordered. And delivery was ahead of schedule. It was extremely easy to assemble. I have gotten a lot of compliments on it.
Thai was excellent helped with everything and friendly
Thai was excellent and loved her. She was enthusiastic and got us everything we wanted!
Dominique Williams was great.l! She was friendly, knowledgeable and fun.
Sheranda was awesome and super helpful.
Paige was great and easy to work with. Would recommend to anyone. Very informative and helpful. Definitely will be back because of her.
We worked with Paige here at Ashley Furniture on 2 days! She was amazing back to back days! Took her time to answer all questions that my Husband and I asked! We will be back to see her!!! Thanks, Paige
Great customer service! Angelica was patience and very good manner. Love it!
Shenandoah was outstanding! This is our second purchase with her and we are always pleased with her outstanding customer service and knowledge. She is why we will be back!
Sheranda was very friendly and helpful!
Sheranda was amazing to work with and I would definitely recommend her to handle whatever you come in to buy.
Ben helped me select the perfect furniture for my new place!!
Ryan is fantastic , thanks for the help
Ben is great !
Ben Phillips was an excellent salesman when we bought our new furniture. Very knowledgeable, approachable, and helpful! Highly recommend Ashley Furniture!
Had a great customer service with Benn today, with our furniture purchase.
I came in the store just look and walked out with exactly what I wanted ! Thanks Sheranda !! She is awesome
Shenandoah was awesome . Very pleasent to work with
Just bought 2 of these couches from Jason. He was very helpful, respectful, and very nice. Come see Jason if you need any furniture at Ashley Furniture in Greensboro NC
Sheranda was helpful and we found what we wanted with her help
Sheranda was very professional and helpful with our livingroom set purchase. We were not rushed or leaned on throughout the visit but help was available as needed.
Jason Gayle did a fantastic job helping us find a new couch
Jason was awesome
Thai was very patient, and helpful. Made the experience/ process easy.
Sheranda Searcy was such a delight and helpful!!
Thai was amazing.. She was knowledgeable and professional.. Fast and quick service..
Thai was helpful in getting us checked out timely. Thank you Thai…
It was very good experience in purchasing my new L shape sofa. Sheranda Searcy was very helpful and she was there with us throughout our selection for 4 hours and explained all the information needed and helped us in selecting the sofa . She was very patience in explaining the terms, payments and delivery process.
Angelica Jaimes excellent sales person!
I had the pleasure of receiving great customer service from Paige at Ashley Furniture in Greensboro. Paige went above and beyond to assist me in finding the perfect furniture pieces for my new home. Thank you, Paige, for your help!
Paige was awesome! If you need to buy any new furniture, make sure you come and see her, and she will take care of you!
Very helpful and professional A very pleasant experience
Great service by BIG BEN! Great couch is on the way can’t wait to finished setting up my place!
Thai was amazing! She was real sweet and helpful. I was shopping online and decided to come into the store today. They didn't have the pieces I saw online because they were ONLINE ONLY products but Thai was able to find me options to fit my needs and style. Please ask for Thai when you're here!
Sam Moorer helped me buy a living room sectional for my new apartment. He was very knowledgeable, friendly, and professional! I will be coming back to buy from Sam again in the future.
Jason is great to work with. Very kind amd knowledgeable
I am currently in the process of relocating to the Greensboro area. Miss Paige Smith took her time to listen to me, I and my mom. She also took the time to explain to me the timeline for delivery process and made sure I left with a sofa purchase that would arrive the day after I relocate. She is extremely knowledgeable, helpful, and supportive. Thank you for making my experience seamless.
Sheranda was amazing! She was very patient and professional, and even provided me a discount. I have no complaints and it was a great experience overall!
Miss Sheranda was very patient with me and my family. We had such a pleasant experience buying our new living room furniture.
Love working with Sheranda Searcy. We have worked with her on both purchases and she is our go to for furniture.
Ben was an awesome salesman. Very helpful and easy to work with!
Ben was great to work with.
Had a good experience, they had what we wanted and Sam made the purchase quick and easy.
Thai was an absolute expert and awesome to work with! Go to Thai if you want a smooth experience !
Thai was super helpful, honest and relatable. Thank you for breaking everything down for us!
Love Ashley! We now have this sofa in 2 places. We got excellent service from Sheranda Searcy, too - ask for her!
Sheranda Searcy was our salesperson. She was knowledgeable, patient and easy to communicate with. I bought a living room set from her.
Sheranda Searcy is a wonderful sales person! She worked with us to get what we wanted. We appreciate her!
She randa is a very helpful salesperson and she was patient and gave me good advice on certain items. It was a nice experience coming to Ashley today. She was kind to me being that I am elderly person.
Ben Phillips made sure we left Ashley’s with what we needed he was very helpful and very nice he got us the best deal we could get !
Jason was great
Sheranda was awesome!🤩
Ben was an excellent help today, very informative and knowledgeable. He was an outstanding salesman! Ask for Ben!
Not only does Ashley have a wide range of options, but they are all top quality and the customer service is great. Ben was such a huge help. We looked so many places for a couch and finally found the perfect one here.
Jason was a very good salesman. He was very personal. Excellent rating for him
Ryan was such great help! I love that he was personable and so patient with me and my significant other while we made decisions on furniture. Thank you for making this process smooth as possible.
Thai is amazing! This is the third furniture store we went to in the last couple of days and we were not looking forward to working with another salesperson. Then came along Thai! She was just who we needed! She gave us space and supported us throughout our experience! Work with Thai if you get the chance.
We had a wonderful experience at Ashley Home Store with Thai! She helped us get set up with a rest test on the mattresses and allowed us to take all the time we needed to browse the bed sets. She even took the time to stay after the store closed to help us get set with everything! Would highly recommend visiting this store and working with Thai!
Jason- Great customer service! Great with helping with everything and very patient!
Ben was great help and very knowledgeable.
Sam was great. Very knowledgable and kind
Our salesman Sam Moorer was not only knowledgeable but professional throughout the transaction.
I enjoyed shopping with Sam! He made my experience and was very helpful. I will be back just because of him!
Angelica made my experience quick and easy. She was very nice and professional and was extremely patient with my toddler as well! Highly recommend.
Jason was awesome
We are repeat Ashley customers. We needed to replace our living room furniture after living the puppy life. We popped into Ashley to check out a few pieces we saw online. We met Sheranda, who was wonderful and helped us find the right set for our needs. She was incredibly knowledgeable and was able to tune in on our options based on our likes and dislikes. We unintentionally were there past closing and Sheranda just went with the flow. After we found a set we liked, we texted with her and came back the next day. She gave us an incredible deal and was a joy to work with through this process. We’ve always loved the style and quality of Ashley, and know we’ll love this new set. If you’re in Greensboro and looking for new furniture, ask for Sheranda!
Sam was wonderful. He went beyond the call of duty to help us find the perfect couch he measured he looked at pictures and gave us perfect advice. We cannot find a sales person any better, and will most definitely return. We are looking forward to our new couch being delivered, so thank you Sam
Very nice store beautiful furniture nice quality prices are a little pricey but the service people sales people are excellent
Sam was very helpful and friendly, we were able to find everything we were looking for with the new home we just purchased. We will be back.
Today was the first day shopping with Ashley Home furniture, Ryan was amazing! He answered all of our questions. I definitely will continue shopping here.
Ryan did an amazing job !!! And Justin stepped in when needed, great experience
Ryan is the best!! Super easy. Great style!
Thai was amazing and took the time to work with us and explain everything and answered all our questions!
Paige and Thai were very helpful in the selection process and helping me check out with an over the phone credit card transaction. Very lovely stuff. Make sure you give them a raise!
Angelica Jaimes help me with my order, she nice , communicate. You can enjoy shopping with her .
Went to the place on February the 15th, coming in, we were greeted by the incredible consultant Sheranda Searcy, who not only guided us in the process of obtaining a beautiful piece of furniture for our new home, but also welcoming us to the great city of Greensboro and lovely Ashley store family here!! Our time at the store turned out to be more like visiting friends, minus the wine and the cheese, oh correction!! I had some pretty good hershey kisses...Shereanda was polite, friendly, greatly knowledgeable, and extremely dilligent in acommodating the purchase to our needs. All in all the experience was wonderful, and I am totally sure we are coming back for more in the near future. Great job dear Sheranda!! And kuddos to Ashley store for employing such a wonderful person, she is absolutely an asset for the company!!!
Very nice and knowledgeable. He was honest and helped us figure out what we wanted. Will Def come back again.
Jason was wonderful!
Ben was great he helped me and my mother pick out a dining room set and bedroom set .He was so attentive . He helped us match other pieces of furniture because of him I would definitely come back to this location.
Great experience working with Jason to get some great furniture for my living room and home office!
Ryan was absolutely amazing when I went in. I had an issue with online ordering and he was able to help me out for the items I need at an affordable price. He also helped us with our new dinning room set and with a claim for some furniture we purchased in the past. Ryan is a rock star and is a professional through and through. Would highly recommend this store location and ask for Ryan.
The place is pretty good. Jyson deal with us so nicely.
Ben was thorough and knowledgeable, helping us to find the perfect furniture for our needs. Would definitely recommend working with him!
Good variety of sofas and recliners to choose from. The sales rep, Ben Phillips, understood what we were looking for in furniture and explained the different purchasing options. He was very knowledgeable about the different products which helped us make our decision.
Thai was so helpful today! She was patient and friendly. We appreciate her giving us space to look around and was there when we needed her. Please ask for Thai when coming into Ashley.
Went into Ashley today and worked with Thai. She was great to work with! Professional, friendly and tentative, not pushy at all.If you have any need for furniture or mattresses please come to Ashley and ask for Thai! Highly recommend her!
Thai has been a pleasure to work with today! Great personality & very very helpful
Thai was very helpful and had a wonderful personality. Took her time with us and was a pleasure to work with !
We have been looking for something to fit our space for quite some time! Ryan helped us multiple times, not pushy at all!
I’m super happy with the service that I received! Sam Moore was knowledgeable, patient, and went above and beyond to help me select a new mattress and adjustable base. I’m looking forward to waking up without the back and neck pain that I’ve been dealing with for a while now.
Sheranda Searcy was wonderful and very helpful.
Sheranda Searcy was wonderful and very knowledgeable about the items we were looking for. She was helpful but not pushy.
Paige was tremendous in helping us decide our new den furniture. Great customer service and great selection.
Jason was wonderful today. Thanks for the great service.
Sam was my sales person he was awesome
Sheranda was great had a lot of fun.
Mike was wonderful he was very nice he treated my daughters and I very well and we appreciated him very much.
Thai was step by step with me in the showroom. Great to see that level of customer service still exist and I appreciate it.
Sheranda Searcy is a wonderful person to work with. We felt calm and relaxed with our experience.
Thai was very helpful and attentive to my shopping details. I would work with her every time.
Great experience! Value section worth looking at
Excellent service by Sheranda Searcy
Ben was a wonderful help for my friend and I. He was patient, thorough, and intentional. I will request him when I come again.
Great service. Ben was super helpful !! Thanks
Great experience purchasing a new bedroom set! Sheranda Searcy was amazing to work with. We will definitely be back!
Jason was so helpful and nice getting us what we needed for our new house. So glad we went to Ashley and we will definitely be back.
We had the best experience at Ashley today! If you go to the Ashley store near wendover, ask for Ryan Klamer, he was so great! He helped us so much and was cool and super knowledgeable about his inventory.
Jason was really helpful the two times we were in the store looking at sofas. Helped us pick the perfect one for us.
Jason was amazing. Help me out so much. Will be back in 30 days for more!!! Thank you!!!!
Excellent service!
Went to Ashley to look for a mattress and wasn’t expecting to make a purchase but Thai was great! She gave me a rest rest and found something for me within my budget and the perfect fit!
Super easy and great experience with Ben Phillips!
Big Ben was extremely helpful and made it a very enjoyable process for us
Jason was amazing. Great customer service and care. Excellent!
Jason was very helpful and we were able to find exactly what we wanted at a great price!! This was a great experience and we will definitely be back.
Very helpful and kind
Thai was exceptionally great!!
Sam was wonderful help! We found the perfect sofa and ottoman! Thanks to Greg as well for checking on us periodically!!
Ryan Klamer went above and beyond. He was professional, so helpful, informative and even came in on his day off to meet my buying needs. I was in the middle of a state to state move and he literally had been the best part of it. I can't wait to get my beautiful furniture and make my house, my home. Thank you from the bottom of my heart. Mrs. RD West
Paige Smith was our consultant in the Greensboro store. She was extremely helpful in listening to, and understanding what we desired. She directed us to several styles of specific recliners and barstools that fit our needs/requirements. She was knowledgeable about the fabrics, mechanisms, finishes which made our selections very easy. Delivery was sooner than expected (pleasant surprise). We’re really enjoying our new decor!
Great shopping experience
Thai was very very helpful. Was very informative and aided in the selection of my furniture
Went to gloom at things but the representative Pagie was so kind and warm hearted (not to mention she knew her stuff) that we ended up getting a great deal with a bar. Definitely the best seller ever
Paige was so helpful and knowledgeable. I enjoyed working with her. My transaction was easy and stress-free
Paige was so helpful in our purchase for new furniture. She was very attentive and we look forward to enjoying our couch for years to come!
Sam was a wonderful help. We selected a lovely chaise and chair sectional and Sam helped us through getting a good payment plan and accident insurance. 5 stars.
Ryan was my sales person and he was phenomenal! He took a lot of time with me and helped me to make the right choice best for me. He was never pushy, and just had my best interest at heart with measurements and other things. I wanted the rocker that went with my suit but I wasn’t sure if it would fit and he suggested I wait until I got the sofa and loveseat in. I love the purchase and I was back today to get my rocker from Ryan! Thank you so much Ryan!!
Sheranda searcy helped us get the loveseat. She was very nice and comfortable to talk to. We just came to look for a two seater but ended up getting the loveseat for $2000. She was awesome!
Paige was very sweet, helpful, kind and very patient. She made this a very easy smooth purchase! Definitely looking forward to working with her again in the future!
Paige was absolutely great. She was attentive to my needs & was very versatile. She pointed out similar items that matched my needs because she knew exactly what I was looking for.
Ashley was very helpful and professional and didn’t try to push me into anything. A very good salesperson!
Paige was very helpful looking for a breakfast table and stools. She went out of her way to help us carry stools across the store to try to match. She knew the store and was able to point us in the direction of several rugs that met the look and feel we were looking for. Great job Paige!
Angelica was amazing and patient. I’m so excited about my new couch!!
Ryan Klaner was amazing at helping us find our couch and so helpful! Will definitely be back!
Sam Moorer was SO helpful and took a lot of time with me!!! Will go back!!
We were very pleased with Jason helping us this morning. He stopped and introduced himself and was very professional. He suggested a set to us and we purchased it. Also told us about the extra coverage for safety reasons. So when you go to this location in Greensboro look for Jason
Jason the salesman was a great.he explain everything about the products thanks a lot.
Jason was a great help to me finding a new bedroom set for my dad!! Super quick & easy!! Thank you!
Sheranda demonstrated exceptional knowledge and compassionate customer service and support from start to finish...she is amazing and was so appreciated.
Sheranda did a wonderful job helping my mom purchase a mattress.
Ben was very informative and patient!
Sheranda was amazing! She assisted me with buying my new dining room set! She was very informative and helpful.
Paige was very helpful and wonderful today!
Angelica Jaimes was great she got us our dream mattresses! She needs a raise!!
Fabulous service, Ryan was able to help us achieve what we came in the store for and a pleasure to talk to.
Great customer service and very patient with me! Wonderful experience. Thank you so much Ryan Klamer
BIG Ben for salesman of the year !
My recent experience at the Ashley Store in Greensboro was 2nd to none. Paige (the home furnishing consultant) was absolutely phenomenal. She was very patient (no pressure), extremely knowledgeable and helpful. I went there to buy a living room set. I left with much much more!!! Kudos to Paige!
Sheranda was very informative and not pushy. We returned to look again and she was very helpful. She is an asset to Ashley Furniture.
Mike was super helpful and friendly! We had a tremendous experience!
Had a great experience. Angelica Jaimes was very patient with me and showed me a lot of options to choose from. I was able to find a perfect living room set. Thanks Angelica
Sheranda was very helpful in helping us choose our new living room furniture.
Paige was really helpful! She was really helpful with the progress 😊
Angelica Jaimes @ Ashley Store in Greensboro is wonderful 👍🏽💕. She was so helpful and knowledgeable about everything we had questions about. We came in to purchase a mattress for our daughter and left with one for ourselves. If you are in the market to buy furniture come here and ask for Angelica, she will help you find what you need. Great experience overall 💯.
Great experience, no pressure,which we prefer, extremely friendly,and mostly helpful, highly recommended associate Thai great person
Big Ben provided Great service, very personable and engaging. Knowledgeable about products.
(Translated by Google) They speak Spanish and I love it. Ask about Angelica.😁 (Original) Hablan Español y me Encanto. Pregunten por Angelica.😁
(Translated by Google) Angelica Jaimes Great services!! (Original) Angelica Jaimes Great services !!
Mike was extremely helpful with helping us to select the perfect new furniture for our home
Sheranda was perfect and amazing to work with
Thank you Ryan, very attentive and easy to work with
Mike helped us and was very polite:
Mike was extremely professional and was very helpful
It was so good. I really like to be with Paige Smith
Sam moorer was wonderful and helped us find exactly what we need
Ask for Ryan, he is awesome and very helpful.
Arty was very helpful in helping me with my selections. She explained what I needed to know and went over documents. She was patient and provided me with a peaceful experience. Thank you for her.
Sam Moorer was super helpful and gave us time and space to explore. Always took the time to check on us.
Walked in looking for a particular couch, apparently it was so new they didn't have a floor model to check out. Anyway I'm familiar with Ashley quality as I have some of their pieces. Ryan ordered the couch for me and managed to find and apply some discounts as well. Very pleased with the in store experience.
Ben was super accommodating and sweet.
Ben! Or Big Ben, was SUPER sweet and helpful. I couldn’t recommend him enough.
Ryan did a fantastic job and really helped us find the perfect dining room set.
Jason gave great service.
Ben did an outstanding job. Very knowledgeable and extremely helpful
Thank you for explaining all things Ryan.
Sam was great! Very polite, professional and helpful.
The process was highly enjoyable, my salesman Ryan did not pressure me in any way to make the sale. He provided me with options to suit my needs and allowed me the time to make a final decision.
Mike was very helpful, honest and a great guy!! Ask for him!
Ben was great!
Great customer service by P Smith!
Ben is very knowledgeable and easy to work with!
Paige did an amazing job and was so helpful!
Great experience. Ben was a big help.
Angelica was amazing. Very patient with my kids running around and attacking her.
Jason was very helpful and patient. Not pushy at all. Provided information needed to make a great purchase for our home!
ben was nice and very helpful
Jason was excellent, very knowledgeable and professional
Ben was awesome he’s the greatest I’m gonna look for him every time I come in and I will recommend him to anyone love Ben
Ben was great to work with.
Ben Phillips was awesome!
Sam was super helpful with showing us tables. Friendly and receptive to what we were describing and asking for!
Big thanks to Paige who helped us pick the perfect bed.
Paige helped us pick out the perfect bed and the process was super easy!
Great furniture and thank you Jason for your help!!
Angelica Jaimes was wonderful to work with. She took her time and showed us everything we wanted to see.
Angelica did a great job helping with our purchase.
Thai awesome great work Thank you
Loved the experience at the store. Paige was so kind, friendly, patient and professional. She helped me a lot and I definitely recommend her to everyone for who struggles to find something that fits their home. Paige can help you with whatever you need.
Paige was wonderful!
Ben Phillips was very helpful... he showed us what we needed and even gave us some valuable information about mattresses that will come in handy when we are in need of one! Thanks
LOVE their products and everyone there is so nice and helpful!
I had a great experience, while in the Ashley store. Paige was awesome and helped me through the process.
Mike was extremely helpful today!
Ryan was a great help in getting us in to the right couch sectional. He realized how particular I am regarding styling and comfort and he was very patient with me. Definitely would do business with them again!
I was very pleased with the service I received this evening. Jason was an excellent help tonight. Got the bed I wanted with no issues. Definitely was a 10/10 I do recommend.
Mike was an awesome help. Help me through the process from start to finish!
Jason was amazing
Mike Everhart was amazing help. He did a great job of being helpful but not suffocating us while looking.
Arty Thompson was the best!! Knows her furniture!!
We loved our experience today! Jason was so helpful and understanding of our budget. He explained everything and all of our questions were answered. We definitely recommend him! 👍🏽
Sam Moorer was excellent and helped us navigate the purchase of our new couch. Great service!
Paige was very polite and professional in our selection of living room furniture! Jr.and Kim
Sheranda was wonderful.
Mike was very helpful throughout the purchasing process.
Sheranda was the best sales rep I have ever had at Ashley.
Had a great experience picking out a new sofa at Ashley! Thai was super helpful and patient! Looking forward to seeing it in our new home.
Ben greeted us at the door with smile and helped us find exactly what we were looking for. He explained the whole process and answered all of our questions. When we need more furniture we will be back to see Big Ben!
Ben was a pleasure to work with. I have bought with him twice and it’s always quick, easy, and painless! Great customer service!
Big Ben was great, assisted greatly with everything
Great customer service tied together with a friendly atmosphere. Paige helped us with what we needed and within 10 minutes we were sold and we’re very satisfied.
Thai, was really kind and professional and very helpful in our furniture purchase. It was great working with her and will refer her to others and look forward to working with her again for any future purchases.
Ir was great working with Thai. She has a great personality and was very helpful with selecting our dinning room set.
Thai she is wonderful sales person I ever see in my entire life I highly recommend Miss Thai to get done sales from her thank you
Thai was very knowledgeable and very helpful. She helped me find exactly what I was looking for!
Sam and Thai was the greatest. I went in and was upset about there customer service office messed up. Sam and Thai was very very professional solved the issue and was very patient with me. I will definitely go back. And advise anyone that shop at Ashley in Greensboro to ask for Thai or Sam.
Paige was very helpful.
Mike was very helpful & easy to work with.
I love my living room furniture! It’s so comfortable and so pretty!
Ben was a great help in getting us exactly what we needed! Thank you for your help!
Ryan Klamer was awesome help and very cool assistance was given when picking my furniture. Was able to get great deals and customer service!
Jason
Jason Gayle was absolutely amazing. So helpful and knowledgeable. Would go back due to his outstanding service.
We purchased bedroom furniture to a Jason was easy today. Jason was our salesman. He’s wonderful to work with in the Greensboro store.
Thai Elliot
Jason was awesome
Great service. Awesome recliner.
Jason was an EXCELLENT. He really took his time to make sure we got what we want and needed and didn't try to sell us anything we didn't need. Jason is TOP NOTCH!!!
Jason was very knowledgeable and providing excellent service.
Went to Ashley for some couches. Thai Elliott was very helpful.
Thai was super helpful with helping me make decisions :-)
Great experience Angelica. She was very patient and stayed with me through the selection process the entire time. Many thanks for making it a very smooth and pleasant experience.
The 5 stars goes out to Mike E, he was professional and help with all my question and I didn't feel pressured at all.
Great service! Sam is very helpful.
Angelica was great help!
Angelica Jaimes in sales was very courteous and helpful. She provided exceptional customer service. Easy experience.
Great experience!! Sam the salesman was terrific and super helpful and so was the managers as well definitely will be back in the future
Thanks to Paige we found the perfect couch she was so nice and helpful!
Paige Smith assisted us in finding our dream sectional sofa for our home😁 thank you so much Paige!!😁
Jason was very helpful and welcoming and I would go back to him any day
awesome service from Ben!
Ryan Klamer was awesome!
Real nice workers lovedddd miss Paige really nice place loved the way she treated us will definitely be back &’ thank you for our purchase.
Ben was fabulous! He wasn’t pushy and let us take our time and chat with each other. Explained things thoroughly! Thanks Ben!
Ben was extremely helpful and respectful. Not pushy but available to answer all questions.
Jason was really helpful and easy to work with!
We had a great experience with Ben Phillips! We will definitely be back!
I like Ben knowledge of them furniture n costumer service was exellent.
Ben was great
Jason G was very accommodating and easy to work with.
Ben was an amazing sales person and helped me get the right furniture
Great experience. Sheranda Searcy was very helpful and knowledgeable about the item I happily purchased.
Paige was excellent, she was very informative and has very good knowledge on everything in the store. I would recommend to everyone.
Jason very good on sale me my furniture
Thai Elliot help us to have great deals. She was awesome and really friendly.
Big Ben the best
Big ben the man
Big Ben the Best
I just want to say I highly recommend anyone in the triad or outside the triad to this furniture place. The sales representative Ms. Paige was extremely informational a very helpful an also patient. I truly recommend you all to come out a see the beautiful store an don’t forget to ask for Paige she’s the best! 😄
Sam was very patient and helpful.
We came in to look for a sleeper sofa. Sheranda was very knowledgeable about the inventory availability and previous customer experiences with different products. She helped us find the right item. We'll be looking for her next time wer come in!!
Good customer service
Had a great experience finding the furniture we were looking for thanks to Paige, she was amazing!
Ben was great
Ben was great!
Went to the Ashley store in Greensboro and Paige was amazing with helping us find the perfect recliner!! Thank you soo much
Very helpful and patient
Went to buy a new mattress. Sam did an excellent job of explaining the 3 different types and took plenty of time to help us decide. I appreciated Sam’s expertise and patience. Highly recommended
Paige was a wonderful lady to work with she gave us awesome advice and really helped me get what I needed without any hassle. I recommend this place and I highly suggest to request Paige to assist you!
As we entered the door the first to greet us was Paige very loving and full of joy. Very great
Big Ben was awesome!
Big Ben was awesome
Very helpful! Thank you, Paige!
Sam and Greg were amazing and very accommodating. I always buy my furniture at Ashley.
Thai Elliott is incredible!!! She has been so helpful and willing to go above and beyond. She is a true gem and a true customer service professional.
Paige was awesome to work with! Extremely knowledgeable and helpful!
Arty was Very friendly, fast, and informative!
Paige was a FANTASTIC person to work with! She was very understanding that we were working under a budget and helped us find an option within that limitation, as well as the configuration we needed. We didn’t feel rushed at any point while we were there and were very happy with our experience. Highly recommend Paige and this Ashley Furniture store!
Paige was wonderful. She helped us select the perfect couch for our living room. She is very personable and professional. This was our first time at Ashley Furniture and was a great overall experience. Thanks again for everything Paige.
Experience was great today for myself and my grandmother with Jason helping us select furniture.
Thai was a great sales person, was very helpful with my Aunt Rita with getting her furniture.We was very satisfied
Big Ben was awesome!
Big Ben was AWESOME! He helped my parents choose a new recliner. He was patient and knowledgeable. It was a positive and pleasant experience.
Nice furniture and salesman but had nothing I needed in stock and said wait would be 4-6 weeks.
Angelica was a very patient, helpful, friendly, offered additional suggestions for color scheme and decor design.
Paige was fabulous, she greeted my husband and I with a friendly, enthusiastic smile.... her customer service was excellent !!
Paige was wonderful to work with
Thai was very helpful and showed us options that worked for our needs and situation. She was not pushy and was patient with my wife , who changed her mind a few times. Ask for Thai.
Excellent service by Ben Phillips . He has great knowledge about company products.I would highly recommend him.
Paige did amazing!!! Very helpful! Great experience!!
Paige was sweet and helpful. She helped us to get our daughter’s bed room set.
Paige helped us to figure the best combination for our Daughter’s bedroom set.
Ben was excellent. He was very friendly and helpful.
Jason was great.
Great Experience. Angelica was amazing!!! Greg helped review all our options. Very dynamic duo!!!
Paige was great and super helpful. She helped me find exactly what I was looking for and got me in and out! Definitely would recommend her services.
Paige was a wonderful help! She showed me different options of my preference and found the perfect couch for me. Would recommend to anyone!
Jason was very helpful
Angelica was perfect. Very helpful and super knowledgeable. Would highly recommend shopping with her.
Thai , Very helpful and patient !
Big Ben made it so easy and smooth! Very helpful and such a nice man! Thank you Big Ben!
Ean was very friendly and helpful.
Angelica was amazing! She was very patient with me and guided me every step of the way to find what was right for me. Super kind and made sure I was happy with my purchase. If anyone ever goes to Ashley Furniture and wants amazing customer service ask for Angelica!
Thai was very good and came with us! Love the shopping experience❤️
Mr Jason was a good sales man, he help me untill i decide to buy the furniture, the bed and matress. krep it up the this good work and i aporeciate a lot.
Sam Moorer was a very knowledgeable and friendly consultant! He was very patient with us as we looked at different household items. Found the PERFECT piece! Thank you!!
Great experience. In and out and got what I needed . I was immediately greeted and helped by Paige, she was excellent and got me taken care of right away . Highly recommend
Jason was very attentive and pleasant to deal with. He answered all of our questions
Paige was wonderful at helping us pick out the perfect living room set.
Angelica was very helpful & pleasant to work with.
If you are in need of furniture (especially mattresses) go see Jason. He is the best and so helpful! Really helped us out without making us feel pressured! We couldn't have asked for a better experience!
Angelica was super friendly and knowledgeable. Not pushy which made shopping an excellent experience.
Thai Elliott was amazing
Thoroughly pleased. Came in looking for a couch and Ben greeted us at the door and took care of us from start to finish! Great Black Friday deals and great service.
Ben was an amazing help finding our couch for our new property. Knowledgeable and not pushy. Thank you!
Ben Philips was the one who helped me & my fiancé with purchasing our new coffee table. He was pleasant & straight to the point. He let us browse on our own time, did not hover, & did not try to make us spend more than we want. Happy to have worked with him!
Jason was great! He was patient as we took our time walking through the store and changing our mind a few different times. We got what we wanted at a good price! Thanks Jason!
Jason was very helpful and professional. Pleasure to work with
Paige is very professional, patience and personable. She took her time helping me with my selection. Which is always helpful.
Sam was incredible!
Jason provided great service and explanation for a great purchase!
Everything went well from purchase to delivery
Jason took an immense amount of time helping us find the right furniture for our home. He was well informed and answered all of our questions.
Jason was great to work with and helped us find just what we wanted!
Sam was super attentive..very knowledgeable about the products and financial options...super cool guy 😎 Thank you soo much for your help Sam Janette Kearse
Angelica was super helpful with finding our dream couch. She made sure everything was perfect and financing was what we were looking for.
We came in and Page greeted us with a smile. Helpful from the start. Very knowledgeable about the products. Glad we had her.
Paige was great to work with. She greeted me and stayed visible to answer questions. She was knowledgeable about the products and helped us find exactly what w needed.
Shenanda was a great sales person.
Paige was great to work with. A peice of furniture I orded ended up not suiting my needs. She helped me find another option and I am very happy with my selection. The process was seemless and simple.
Sheranda Searcy
My experience with Jason was helpful, informative and patient while I made up my mind. My two day experience has been good and I highly recommend him for your furniture purchases.
Wonderful and flexible service provided by Sam Moorer. Would definitely buy from him again!
Great service by Sheranda Searcy
Jason was fabulous. Easy to work with and didn’t waste my time.
Great experience. Staff were very helpful.
Ian Shively helped us out with a wonderful deal!! He is by far the nicest person. I recommend using him and the Greensboro Ashley furniture store as your next purchase place!! The delivery was early and quick!!
Found what I wanted. Paige was outstanding. Very helpful and nice.
Good service with Thai
John E. was extraordinary!!! So patient and knowledgeable. Thanks John 😊
Ryan was super helpful and very friendly! He was knowledgeable about the products and made sure I got what I wanted and needed.
Sheranda was wonderful.
Very friendly in-store staff as well as the delivery staff. Our items were put together in a timely manner and were able to inspect before they left. I highly recommend Ashley!
Angelica J. was very helpful and we got what we needed easily.
Ian was amazing! Highly recommend coming to see him!
Thanks Jason for an awesome experience today!! We can’t wait to get our new furniture!!
We had a great experience and Sam was wonderful with our questions and patient while we decided on sectional. Highly recommend Ashley Furniture off Wendover in Greensboro for your furniture home needs!
Excellent service!!! We love her… Thank you Sharanda
Ashley’s furniture has a large selection of furniture. Jason was absolutely amazing! I would highly recommend
Ben Phillips was friendly, professional, and knowledgeable. He was quite helpful in our search for our ideal living room set. I can’t recommend him highly enough.
Paige helped us pick out our new living room set. She was quick, courteous, and helpful. We will be back!
Paige was super helpful!
Friendly helpful. Ian was great
Paige did such an amazing job! She helped us find exactly what we were looking for! Thanks Paige!
Ryan did the the mattress fitting and it was amazing. I learned so much and I cannot wait for my bed to come. I came for a mattress and new livingroom tables and got a whole new livingroom instead. Thanks for your wonderful help Ryan. Major thumbs up. Thanks to Thai also for her help and conversations.
Angelica was awesome. Not pushy, she gave us our space and guided us along.
Jayson Gayle was awesome to work with!!! He was very knowledgeable and helped us with this amazing couch purchase!!!!
Jason was great, very attentive and not bearing.
Sheranda was awesome
Ben Phillips was awesome to work with
Attentive salesman, variety of choices, and speedy delivery: what I like about Ashley furniture
Arty was a great consultant and I appreciate her help and honesty. Definitely come to her with any of your needs!
Thai was Really helpful and understanding. Helped point us in the direction we wanted but wasn’t sure of. Great service!!!!
Thai was very nice and helpful. She answered every question we had and was ver patient.
Thai Elliot was very helpful and explained very well when it came to any questions we had. Helped us find what worked best for us. Great service !!!!!
Sheranda is great!!
Thai was very helpful and knowledgeable!! We had a great experience and can’t wait to get our furniture.
Sheranda was very polite, patient, & knowledgeable. She is the best sales person I have encountered lately in a store. Awesome professional work ethics.
Ben Phillips answered all of our questions and was patient.
Thai was awesome to work with! Very friendly and quick response time!
Had the pleasure of being helped by Sheranda. Was a very pleasant vist and ended up making a recliner purchase. Will DEFINITELY come back again!
What a great experience with Amy and Kathy! Made a stressful time finding furniture, a fun time!
I meant Arty Thompson today. She was a delight and knowledgeable.
Thai was great to work with.
Thai was awesome!!!
I love the leather sectional couch, the lamps are exquisite and the end tables are a perfect compliment to the room. I am amazed and pleased by the quality. Jason our salesperson was genuine, honest and knowledgeable about the products..a joy to work with.
Mike was very helpful and nice!
Mike was amazing! As soon as we walked through the door, he was welcoming. He allowed us to browse without interruption and then came to us when we were ready. I love Ashley anyway but this experience solidified my continued loyalty! Angela and Nick Wilson
Jasonvery patient with me. Worked with me throughout the purchasing process to ensure I was satisfied with my purchase.
I had the most horrendous experience with Ashley Furniture. They sold us a sectional sofa and bedroom set that started falling apart the moment we sat on it. And to add insult to injury, they pushed us to buy their worthless warranty, which they conveniently refuse to honor. Avoid this store at all costs!
I had the worst experience with this Ashley Furniture! We purchased a sofa bed, and it turned out to be a complete lemon. To make matters worse, they pushed us into buying their worthless warranty, which they conveniently ignore when we actually need it. Save your money and avoid this store at all costs.
Ben was amazing. Ask for him if you want someone who knows his stuff! We are beyond satisfied.
Angelica was amazing! She met us at front door and asked us all the questions to make sure we got the couch we wanted. Highly recommend asking for her when you go!
Arty Thompson was awesome! It was a breeze working with her.
Angelica and Greg were very helpful and were able to help us get something in our budget with the monthly payments and we are very pleased.
Big Ben is THE man! He was so helpful and accommodating!
Big Ben was a great help and so easy going without being pushy! We are sure coming back bc of him!
Big Ben was the best! so nice and did not pressure us at all!!
Jason was professional and knowledgeable!!
Jason was very professional and knowledgeable
Angélica has been great salesperson. Very kind and knowledgeable. Great experience
Thai Elliott did a fantastic job! She helped me find the best deal and we are very pleased.
Arty was amazing!!
Arty Thompson was the best. She was patient,courteous and knowledgeable about the bed we needed. Great experience.
Jason was super helpful.
Thai was such a great help and really fast!
Thai was great. Wonderful!
Thai was very helpful and descriptive!
Sheranda was great!!! I bought a sofa and two recliners from her. She was professional, cordial and knowledgeable. I appreciate her for her help with making my purchase.
Angelica jaimes was an awesome help and very charming thank you much
Very efficient and helpful!!
Paige was awesome to work with. We came in a week before we purchased the sofa as a scouting run. Paige was informative and extremely helpful. She followed up a week later and we went in, asked for her and she was able to seamlessly help us complete the purchase.
I called the store to discuss furniture and I was concern about delivery dates. I recently moved into an apartment. I left a message and receive a call from Jason, who was very concern and assured me that if I came kn the following the day, he would be able to fulfill the dreams that I had for my apartment. Jason is very committed to the job he as, I watched him for several hours on his computer to make that things were in stock and with the knowledge that I would consider changing thought process. After several hours, everything that I had hoped for came to fruition. I leave you with this note, you should be exceptionally proud to have him as a member of your team.
Ms Paige was super patient with us and very knowledgeable of the inventory
Jason did a very good job at taking care of me today. Loved his energy; it was so welcoming. He very knows how to sale. Jason Definitely needs a promotion or raise, it’s well deserved.
Jason was awesome. He was very patient and knowledgeable. I will definitely be working with him in the future.
Jason was very informative and showed us furniture that was conducive to our needs. We lucked up to get him as our sales person.
Jason was very thorough and patient with us. He was very knowledgeable of the products in the store.
Thai is very helpful, friendly and knowledgeable. We appreciated all she did for us!
Sam allowed us to take our time and was super patient as we made our purchase. We appreciate his kind service and attention
Thai was incredibly kind and knowledgeable!
Jason was wonderful-go see him for courteous experience.
Sheranda Searcy was very helpful. Highly Recommend.
Arty from Greensboro store was absolutely amazing. She was very patient and passionate with us, I would definitely refer her she goes above and beyond.
Sheranda provided exceptional service to me today.
Thai was very knowledgeable regarding the process. I’ve been looking for a sectional for 2 years and Thai really helped me make the correct decision based on what I was looking for. She was exceptional.
Ben, he was an excellent helper and very professional
Sheranda was a pleasure to work with. I was able to find the perfect couch and get in and out quickly.
The best salesman and very approachable. He is very helpful.
Thai was great! Looking forward to great nights of sleep for years to come!
Sheranda was awesome and answered every question I had. A+++ service!
Excellent service received today from Ian and Jason!
Ben was awesome
Quan was really helpful and patience showing me all options and ideas for my dining set.
Paige went above and beyond to be helpful!
My husband and I had a great experience at Ashley furniture today. Our salesperson Sheranda Searcy was fabulous to work with. We would highly recommend her and Ashley Furniture. Thank you for the great experience. Cathy & Ian
Paige was an amazing sales consultant. I was able to purchase everything on my wish list and I enjoyed my entire experience. Management was amazing as well. I will continue to take my business to Ashley Furniture.
The staff at Ashley made my family’s visit an absolute blast. Paige was very helpful and sweet. We found everything we were looking for and more! I would recommend this place to anyone and I would definitely recommend Paige!
Ben did a great Job helping me with the couch.
Sheranda was extremely patient, helpful and understanding. Wonderful to work with!
Awesome place. Friendly and very helpful staff. I will be going back when I need anything else in furniture. :)
Shenandoah was the perfect sales lady
Mike was great. Really nice guy.
Great...Five Stars Thanks
I am so happy with my shopping today! Sheranda as an amazing staff helped me to find a suitable bed and Sofa!! Thanks Sheranda !
sheranda was awesome!
Sheranda Searcy was awesome. Thank you so much.
Sheranda Searcy was awesome. Very helpful and patient. Helped us get the perfect chair and at a great price.
Ben was an amazing sales person. He was patient, nice and kind.
Ben was very helpful and great service
Sheridan Searcy listens to my needs and provided valuable expertise!
Sheranda Searcy she is an excellent salesperson
Sheranda Searcy she is an excellent salesperson
Sherand Searcy was a pleasure to work with and gave exceptional customer service. Thank you!!
Sheranda Searcy was just plain awesome!! No pressure and love her kindness and smile. Thank you!!
Ben was super helpful! 100/10 would recommend!
Sheranda was very helpful! We love our purchase!
Sheranda has been the best sales agent I have ever had the pleasure to work with. I will be back!!
I had a great sales rep Sharonda Searcy. She was very knowledgeable and patient during the purchase process.
Our third Ashley Home purchase. Thai provided excellent customer service. She gave us space to look through and test the furniture and be available for all questions and offered recommendations based on our needs. We didn’t feel pressure we did feel informed and valued and look forward to receiving our furniture soon!
Thai sold us a mattress set and was very helpful and courteous good person to do business with.
Sheranda was a huge help and did great work with us! Would recommend her to anyone!
Had a great experience with Sheranda!
Paige was an excellent sales representative. She made the process simple, and a pleasure. Will definitely return if we need anything else.
Went into the homestore today and I couldn't ask for a better sales person. Thai was amazing. She gave us space to look around and also gave us a breakdown of financing options and payments. We ended up buying two new living room groups all power reclining. I would highly recommend coming to Ashley. Great pieces and prices. Please ask for Thai!
Paige was very helpful. Not pushy and very knowledgeable.
Jason was a pleasure to work with. I highly recommend asking for him personally. We were completely satisfied with our purchase as he worked with us on pricing and options.
We had a great experience at this store. Jason was very knowledgeable, courteous and professional. We love our sofas and would buy again from him and this store!
Big Ben was very helpful! Great experience, will definitely be back!
Sheranda was very professional and provided exceptional service. She went the extra mile to ensure I was satisfied with my purchase. I would highly recommend visiting Ashley home furniture. Be sure ask for Sheranda.
Sheranda has been there from the start. She has walked me thru the whole process I am grateful for all she has done for my family.
Paige was very helpful and showed us alot of care in purchasing our furniture!
Quan was OUTSTANDING in helping me with my new couch order today! Super knowledgeable and friendly! Major shoutout for the best service!
Greeted immediately by Ian Shively as soon as we walked in. He continued to come over to us asking us if we had questions or needed help. Once we found sofa, chair, end tables & laps we were interested in he stayed with us as we tried different looks with the sofa & chair even bringing over different end tables until we got the look we wanted. We did make the purchase and were very satisfied with Ian's help from the start to end of our shopping experience. He is a great sales person and asset to his job!
This is a great location. Very clean, smells great, with super friendly staff. Working with Sheranda Searcy made this so smooth and easy. Definitely ask for her when you come in, a no-pressure, fun viewing and purchasing experience.
My parents and I went to look around today and wasn’t planning to make a purchase today but our Sales Person Thai was amazing. She was friendly and professional. Gave us space and options. If you’re planning to shop at the Ashley Homestore please ask for Thai!
Helped by "Big Ben". Very helpful and straightforward. In and out, hooked me up with a deal on a nice couch. If you're reading, thank you very much!
The staff was great and super helpful!
Great customer service and friendly!
Great worker. Excellent service. Deserves pay raise.
Sheranda was amazing! The sale was flawless. And easy I highly reccomend!
Yes great service Excellent service
Had a great shopping experience with Paige. She was very helpful in helping us find the right sofa for our space restricted space. Paige spent a lot of time with us which helped in making our decision on which style and color we could go with. Thank you Ashley Furniture and Paige.
Great customer service Quan...!!!
Paige has been AMAZING to work with and so helpful!! 😍😍
Paige helped me with looking for the right bed-frame and she was just sooo friendly. She had such a great sense of humor. She wasn't overcrowding me and being aggressive or anything. She was patient and allowed me to ask as many questions as necessary. I definitely will want to do business with her in the near future, I hope.
Sheranda provided prompt, friendly service. She guided us through the process to purchase our new sofa and ensured that we stayed within our budget!
Paige did an amazing job with helping us. She greeted us and gave us a card to let us know how to get ahold of her when we were ready. Once we decided on our sofa she sat down with us and helped us with the process. She sat with us and chatted and made us feel comfortable! We will definitely be back with our future purchase and will be requesting her!!!
Paige was absolutely amazing! She let us look around didn't bug us about anything! When we were ready to get more information on what we wanted, she walked us through the process and helped us find a way to get approved! When we are ready for our next purchase Paige will be the one we will ask for!
Paige was wonderful and helped us get exactly what we wanted for the price
Went into the store today and worked with Thai . She's great to work with! Very Professional and friendly. Highly recommend asking for her!
Good customer service. Nice furniture but decided to go elsewhere.
Arty was knowledge and so quick when we came in to buy our couch! Would highly recommend
Ben did a great job helping us today!
Ben did a great job! And we appreciate Jason's help with the discount.
Great shopping experience! Thai Elliott helped us today. She was fantastic. Answered any and all questions that we had from financing to delivery. She displayed exactly what a professional salesperson should be. Didn’t overcrowd us, but we knew she had our back if we had a question. Store was clean and organized also. Thanks Chris and Crystal Jarrell
Awesome experience with Amy today. She took great care of me!
Paige is absolutely amazing!! Very friendly and kind!!
Paige was awesome
Staff was very helpful . I made three trips to investigate mattresses . A different staff member helped me each visit . During all encounters , the staff member was very helpful and was able to answer my questions .
Today was a real treat because of Ben's help! He really got us set up with just what we needed and was so incredibly helpful. It's nice to get this kind of service!
Ben took care of us. Process was smooth. Store had good selection. 10/10 would couch with Ben again.
Ben was AWESOME! He answered all our questions, was friendly, and made the process of picking out our new furniture quick and easy 😁😁
Great Customer Service!! Definitely returning Ashley!!
Quaan did a GREAT JOB!! He totally deserves a promotion!!!
Quan Bryant did a fantastic job helping us today. He was pleasant and knowledgeable!
Paige was fantastic!! I came in with an back problems not knowing if I could be helped! She recommended a new mattress and pillows that I know will definitely help me. I will be a repeat customer!!
Jay was very helpful throughout our buying process. He made sure to answer any questions my wife and I had. He also helped us get an amazing discount for several items that we bought. He made the process very easy. If you are going to this store, I would definitely encourage you to do it with Jay. You will not regret it.
Went to shop at the Ashley Homestore today. I went in to look at some furniture for our new apartment. Thai was amazing to work with as she was able to find things for us within our budget. Great options and deals! Highly recommended .
Jay you are awesome and very patient! Great customer service and Thank you for your hard work!
Quan was excellent! He was very attentive and caring. He helped us find exactly what we were looking for at an affordable price. He answered all of our questions without prejudice. Amazing service.
Quan gave excellent service. He was attentive, positive and very resourceful about the products and purchase procedures. Great service over all.
Quan was great!
Sheranda Searcy, very helpful and gave us space!!
Sheranda Searcy was very helpful in finding us a couch!!!
We had a wonderful experience, she was very personable and helpful!
Sheranda was amazing and very friendly and really helps us get into the price range we wanted!!! Try to get her if you go!
Ben was awesome. He was very helpful and considerate.
Ben Phillips helped out a lot. Got everything we needed
Big thanks to Thai for helping us find our new amazing sofa set! She was very helpful and made us very comfortable.
Ask for Quan - amazing service and quite pleasant!
Quaan was great at helping us out! He was able to re-order the items we had to previously cancel and for the same price as before! Plus we were able to add more items and he helped us to save on those items too!!
Paige did an awesome job. She didn't hover and allowed me to explore all options. She made me a good deal and I would recommend her to anyone. I am in sales and a tough customer, She made the experience very pleasant.
Thai Elliot help us to find the best price according to our necessities , really good service. More people like Thai
Great place!
Ben and Jason are awesome !!!
Jay Wilson from Ashley Furniture in Greensboro just gave my family one of the best sales experiences we’ve had in a while. Informative, patient and kind. Very impressed.
Jay Wilson was amazing and patient. He made it an easy experience.
Page was so amazing from start to finish! My wife and I were having a very hard time deciding on not only the type of couch we wanted, but the color, the depth and the material were determining factors on our decision. She stuck with us and gave us all of the advice to best of her ability and never gave up on us. Find Page for you needs here(you will not be disappointed)We really appreciate her service and dedication! -we now have the perfect couch.
We came in just to look and Paige did such an amazing job, we walked out with a beautiful sectional. Thank you Paige and Jason for treating us like family. Our experience was phenomenal. We will be back!
Thai was very helpful. She provided excellent service helping us pick out a bedroom set. Thank you.
We just made a recent purchase on a living room set that my husband took notice of from the display in the store. The sale on the set was just absolutely unbelievable! More than what we were looking for. But what was the icing on the cake was the sweet sales lady that assisted us through the whole process. We will never forget Arty Thompson! She was very patient with us. Very graceful and took the time to answer all of our questions. And when she was not sure she sought out assistance from her manager. Her customer service skills just helped us make what we believe a God-given decision. Ms. Arty, my husband and I would like to say, "thanks", for your patience with us as we were going back in forth on what we wanted to do as well as you taking the time to show us other options as well. You shared with us that you had not been working there long and we could not believe it! You are very knowledgeable at what you do. Keep up the good work! The Harts-2023
Ben was very helpful. He worked hard to get us what we wanted
Ben was helpful and patient
Thai was amazing here at Ashley! She gave us space to look around and make decisions and was there whenever we had questions or a debate about a couch. Purchased a couch with Thai for our first house!
Thai helped us with this purchase and she was excellent. I highly recommend Ashley’s Furniture to anybody!
Paige was friendly, personable and patient. She took the time to explore different options to match my expectation.
Big Ben gave great customer service would highly recommend.
Ben Phillips is great to work with
Arty Thompson
5 stare for Ian
My visit today was absolutely amazing! Thai and Jason G was very understanding to my budget and went above and beyond to make sure I was able to get exactly what I needed. They are professional and very friend but most importantly I felt like a value customer. I appreciate and I am grateful for the exceptional customer service I received today. If you want great service and people who will work hard to make sure you leave happy please see Thai and Jason G. They are amazing and will not disappoint!!
Thai and Jason G provided exceptional customer service. They made the experience seamless and I am very pleased with my purchases. Dr. Roxann S. Samuel
Sheranda is hands down the BEST! Listens to your image for a room with execution of perfect pieces of furniture. Don’t miss your spot in her line. Great staff finalize the sale and setup my delivery (Jason G. Financing ).
Ben is super rad!!!! Great service, friendly and not pushy!
Paige did a great job helping me !
Despite not making a purchase, I had a positive experience with the saleswoman, Sheranda. She put in considerable effort to negotiate a price for the Tanavi couch, ultimately bringing it down to $3000, aligning with my budget. However, upon measuring my living room at home, I discovered that the couch would have been too large. I'm still on the lookout for a couch, so I might return to explore other options they offer.
We had a wonderful experience shopping with Ashley Furniture! Our helpful associate Paige was warm, knowledgeable and super helpful!
Ben Phillips was incredibly knowledgeable and helpful! He made buying my wife and I's new mattress so easy!
Mike was very helpful! He shared lots of insight and was very patient with us. We went a couple times and ended up with our sofa recliner set, bedroom set, and most likely will be back for our dining set etc!
Great service and support provided by Sheranda today!
Great service, honest and followed up. Ben was awesome
Ian met us at the door. No pressure, allowed us to look around, & was very helpful. I appreciate all of his help
Jay was very helpful in getting us the new bed and mattress we were looking for. Would highly recommend working with him.
Excellent customer service helped so much with making our decision today. Sheranda was significant in us making our decision to buy, thank you
Job well done..Sheranda is awesome..Very knowledgeable
Jay Wilson was quick to help with plenty of information. Smooth and easy shopping experience for some new outdoor furniture.
Jay Wilson was very helpful! He answered all questions, showed us exactly what we were looking for, gave us space to chat, and made the purchase process seamless.
Jay was wonderful
Ask for Jay Wilson!!!! Super Helpful
Jay Wilson was amazing! Best in the business, to see him!!!!
Paige was the most patient and persistent during my time at Ashley on Wednesday! When I come back I’ll ask for her personally! She was very nice and tried her best to find items to suit my needs! ❤️
Page provided us with great customer service. Thank you Page!
Great deal on a new bedroom set friendly staff the help you every step of the way.
PATIENT as we took several weeks to shop around to find exactly what we were looking for and came back to purchase from the same smiling face we met when we first came through the door. Ms Sheranda was so patient and kind to help us find each item and get the best deal possible for our new home furnishings! Thanks so much.
Quaan demonstrated a friendly and positive attitude as soon as we walked through the door! He made sure to answer our many questions, while providing useful information that helped us select the right piece for our home!
Thai was great at working with us and helping us meet our budget. Would definitely recommend shopping at Ashley.
Paige was awesome!
My Sales Person Quan Bryant is top notch.
Paige Smith was an awesome consultant. She is very friendly and knowledgeable. I will definitely call her for my future furniture needs.
Paige Smith was awesome!!
Ben was wonderful to work with. Amazing job.
Ben was awesome! Go see him if you need good customer service
I would give 10 stars if that was an option! Ben Phillips was extremely knowledgeable sales consultant and helped make the selection process super easy.
Ben
Sheranda was awesome got me finance on everything I wanted. Go check her out!
Sheranda is ABSOLUTELY AMAZING! We were not easy to please but she didn’t give up on us! Professional, kind, & courteous all the way! THANK YOU SO MUCH! WE BOUGHT WITH SHERANDA & YOU SHOULD TOO! 🙌🏽
Sheranda guided us through many options in the store to help us find exactly what we were looking for. She walked us through different color options, layouts, price points and made us feel secure in our decision on purchasing a couch. Overall we had a great experience in store and received a great deal on our purchase thanks to Sheranda! Definitely ask for her for any of your needs at Ashley’s.
Sheranda was very welcoming and helped my wife and I reach an awesome deal on a brand new bedroom suit including a mattress. I would definitely recommend to anyone.
Sheranda was amazing! So helpful and patient with us. Thank you.
Thai was very sweet and helpful
Arty was very helpful and a pleasure to work with
Sheranda Searcy was amazing she helped us get the best sofa
Just purchased my second couch from Ashley Furniture. It's a twin sleeper couch for a small space in my living room. Very comfy too!
Arty was great helping us select living room furniture!
Bought some furniture there . All went well. Except “Ben” the salesman never returned our messages or phone calls, after he said “you can call or text anytime” . All went unanswered, when all we wanted was a update to our order. The guy ghosted us. I’d avoid using Ben for any purchases . Clearly he’s done with you after the purchase. Customer service was not there at all. The store otherwise was good and nice selection.
Sheranda was very helpful, not pushy and made sure we loved the piece we got before talking numbers. She will really take care of you during the purchase process! Highly recommend Ashley furniture for quality, and we will definitely be back to see her. Phenomenal customer service!!!
Thai worked with me to find what I was looking for and showed me different samples of colors. Great customer service
Ben was a great help.
Jason was very knowledgable of Ashley products and was able to help us furnish our entire home... We will be back!
Great help and service Justin is great help
Justin was Awesome!
We had a wonderful experience here. Paige took great care of us while purchasing our new living room set. Would highly recommend asking for Paige by name! So helpful!
Paige was wonderful, very knowledgeable and friendly. Would recommend!
Ben Phillips was such a great help from the time we stepped in the store until the time we left! Thanks so much for your help, Ben!
Came into The Ashley Store to purchase furniture for my Mother’s den. . The service was amazing and the salesperson Ben was not annoying and assist us with a great purchase. I will definitely return! Thank you Big Ben!
Ben was great! He answered all our questions and helped us with our purchase.
Thanks for the help Ben!!!
Sheranda Searcy was an exceptional consultant. She answered all of our questions quickly and made the entire process go smoothly.
Sheranda was great!!! Highly recommended! Can’t wait to get our new furniture!
Sheranda Searcey was so so helpful. She was fantastic! A great help!
The people who took care of us at the store were very kind.
Paige provided great customer service and made it fast! First time at this store and I would come back
Paige was ready to listen to what we wanted and did not push us to buy anything. She was patient and took time for us to make a discission. If you go the Ashley's ask for Paige.
Paige good customer service and she understands and know what we needs.
I love working with Paige She made my shopping experience so smooth, relaxed and stress free. Give her a Bonus or Pay Raise!
We worked with Paige as our salesperson. She was extremely helpful and generally awesome!
Today was a great and fulfilling day over at Ashley’s furniture store with the assistance of sales associates Sheranda and Arty! Not only were my requests met, I was graced with patience, kindness, love and genuine concern. I highly recommend this store and specifically these associates. Trust me, you can’t go wrong with them !
Thank you Paige for the excellent service.
Great furniture, great prices. Quaan was very friendly and helpful. He really went above and beyond getting us the furniture that we wanted.
Shaeranda and Arty were both absolutely amazing! They both were very knowledgeable and helpful. Thank you ladies!
Justin was a great help with the mattress dept. He was able to work us an affordable price and help us make a decision.
Paige did a fantastic job helping us get a mattress for college!
Sheranda Searcy was so helpful with my purchase. She is great to work with!
Wonderful experience with Asher Ada Searcy!!
Sheranda Searcy was very helpful
Sheranda was a great help when picking out furniture. She gave us space to look around but was available to answer any questions we had.
Shetland’s Scearcy was so helpful. She took the time to answer all of our questions and made us feel comfortable with our furniture chooses. Will be shopping with Ashley Furniture and her again in the future.
Paige was great! Got us exactly what we needed
Paige was so nice to show me options, let me browse at my own leisure & answered all my questions. Definitely a satisfied customer.
Jaquan was supported through my experience purchasing my living-room set. Much appreciated his customer service expertise.
Jason is a Rock Star!!! Personable. Professional and closed the deal!!!!
Paige was very helpful and informative and treated us with lots of courtesy and kindness and patience when trying to find what we were looking for. Thank you very much.
Quan was a very professional and amable sales associate. He helped me from start to finish and was able to answer all my questions. I 100 percent recommend you work with him!
We shopped with Thai. Very knowledgeable of the products on the floor. Very present with us and our needs. She was also training. She shopped with us like we had been lifelong friends. We appreciated her guidance and input. Will be back because of her. Thank you Thai!!!!!
Paige was very helpful and nice.
Paige was very helpful in assisting me with a couch purchase. She made the experience quick and easy!
Sheranda was great. Thanks for all your help!
Sheranda Searcy was extremely helpful with our recent purchase. She was very patient and took the time to make sure we were satisfied and understood every aspect of our purchase. I would recommend her highly Thank you Bob Cavanagh
Sheranda Searcy was a great help and explained the quality of all pieces we were interested in. She was professional and not pushy at all when it came to deciding what we wanted. I would recommend her to anyone looking for furniture.
Shetland’s search, very professional. I would recommend her as a sales person to any and everyone thank you.
Awesome assistance from Paige! She’s the best.
this girl Paige was super awesome! she helped us a lot and overall she was just a fun person!
My family are newcomers to Greensboro, and wanted to freshen up our new digs with a new bed. My wife and I have very different sleep requirements, and Thai could not have been more patient or knowledgeable. She and her manager went out of their way to make sure we were able to test out the specific mattress and base we wanted after a thorough review of our options. You will be in good hands with Thai and Ashley Greensboro.
Thai did an amazing job! She has great personality skills and highly recommend her.
Paige was super friendly and very helpful.
Paige was very helpful with the sales process and made it go very smoothly and quickly.
Sheranda was excellent and very professional.
Quan did a fantastic job
Quan did an excellent job with helping select the perfect furniture for my home while staying within my budget.
Mike was very friendly and super helpful from the moment I walked in till them moment I left. Looking forward to working with him soon.
Jason was phenomenal. He stayed past his shift to help me with my approval process!
Sheranda was a pleasure to work with. Excellent sales representatives. Thank you Sheranda ..when to stop at Ashley ask for Sheranda...
Sheranda was a pleasure to work with! I definitely will return for future purchases!
We had a great experience with our sales consultant Quan he was very knowledgeable, polite, and patient. I would highly recommend shopping at Ashley Furniture.
Sheranda Searcy 👍🏼
Was awesome!
Sheranda was amazing!!!!!! I will definitely be back because of her.
Very patient staff and worked well with customer needs
Sheranda was perfect!! Awesome service will be back to see her for my purchases!
Sheranda searcy was kinda and sweet amazing experience!
Shenandoah is a great sales lady she knows what we needed and was patient and kind.
Jay and paige
Sheranda did an excellent job for us in buying furniture today at Ashley furniture!
Ben is great
Sherand Searcy was great! She greeted us at the door, answered questions, and made recommendations based off our needs/desires! Go see Sheranda, you will be a happy Ashley’s customer.
Sheranda was great!!
Seler person was really helpful and kind
Another awesome experience with Ben today. Always professional and easy to work with. Highly recommend Ashley Furniture and working with Ben Phillips!
Sheranda was awesome!!! Very knowledgeable and patient. We must've walked around the whole store before I made a decision. Much appreciated!
Sheranda was such an amazing host in finding my dream couch. She made my search very enjoyable!
Great costumer service and Paige was excellent.
Great customer service. Very friendly.
Paige was excellent! She was super helpful and had a delightful personality. Great to work with and I will definitely want to work with her in the future.
Paige was great. Friendly and helpful.
Great and very corporative staff member Ben.
Quan was a wonderful sales associate. Very knowledgeable, patient and kind.
Ben was a great help. It was nice not having someone fallow me around everywhere. But I knew he was there to help when we needed it.
This was the first time me and my fiancé came into Ashley’s Furniture. The person that worked with us was Justin Meyer. He was very professional and gave us plenty of space and time to discuss any questions my fiancé and I had. Justin also answered any questions we may had. He led us to the correct section of the store of what we were looking for. Everyone in the store was very friendly and helpful.
Jay was very professional doing his job, he lets you go about your business when you are looking what you need but helpful when you are ready. Keep it up.
Great help jay Wilson I would come over b
Quan Bryant was wonderful to work with!! Thank you
Thai was my sales representative, she was very professional, knowledgeable and pleasant. She gave us our space to shop and knew when to check in with us. I highly recommend her🙂
I had the pleasure of working with Thai Kounphom at Ashley Furniture, and I cannot speak highly enough of her exceptional assistance in helping my wife and me choose a living room set that far surpassed our expectations. Thai's extensive knowledge of the available options, coupled with her impeccable sense of style, allowed her to guide us towards the perfect selection. She took the time to truly understand our needs and preferences, ensuring that every detail was considered. Thai's professionalism, patience, and genuine care for customer satisfaction made the entire experience truly remarkable. We are immensely grateful for her expertise and highly recommend Thai Kounphom to anyone in search of extraordinary service and a truly exceptional furniture-buying experience.
I enjoyed my time shopping at Ashley Store off W Wendover today! Thai was kind and very knowledgeable. She was helpful and was able to answer all my questions! If you ever plan to go furniture shopping for you new home I highly recommend Thai as your sales person!
Manger Greg and Paige was so awesome! Very through fast and efficient
Ben helped me get my first furniture for my house!
Paige was extremely helpful, professional, and knowledgeable. She walked us through every step of the buying process and worked with her mangers to provide us with the best price. Paige is personable and a joy to talk with.
Justin is phenomenal! He was very helpful and never rushed us in our decision making. He was very genuine too! Great experience, will definitely continue to shop at Ashley!!
Great experience with Ben!!! Would shop here again!!
Sheranda was very patient and worked with us to get us what we wanted. The furniture we purchased will be perfect for our new home.
Amazing customer service from Justin
Purchasing again with Big Ben! He always does great by us and just an all around great person. Please come give him a chance to make your day! Thanks Ben!
Great experience with Sheranda, easy to get advice on products. Great prices
Paige helped us today and she exhibited excellent customer service. I want to work to with her everytime I shop at Ashley Furniture. She was absolutely awesome!
Thai Elliott was very knowledgeable and patient. She helped us navigate finding the perfect Tempur-pedic mattress and our new bedroom furniture.
Thai is great!! She took care of me.
Paige was a wonderful help in finding exactly what we were working for. Great service and selection
Very helpful with my purchase of a new dining room table today.
Very helpful and easy to work with
The staff was friendly and accommodating.
Ben Phillips did an amazing job with helping us find the couch we needed. World class service and an outstanding Sales Representative.
Ben was fantastic to work with! Will definitely be back for my next furniture purchase.
Paige helped me so much!
Thank you Jay Wilson and Quan Bryant for your superb customer service
Paige was very helpful.
Paige is my sales representative She assisted me in finding a beautiful accent table at a great price. She deserves a 10 rating.
Ben was awesome! He was very patient with me and my mom! He made our shopping experience a breeze!
Thai did a great job!! Happy with my furniture choices. Price just right, can’t wait until delivery date. I got the dark color. Very comfortable
Thai was very helpful and patient and helped us get the perfect mattress
I had the best person to help me with everything that I needed and more Dominique Williams was so friendly and kind sweet and so helpful I love her energy,God bless her ❤️
Sheranda was very knowledgeable and helpful.
Sheranda Searcy was a great help!
Found the best place to shop for furniture.
Paige was absolutely awesome. Got all of my furnishing needs taken care of. Thank you!!
Dominique Williams was a pleasure to deal with. She went out of her way to help us.
Dominique Williams was great Customer Serivice was top notch. Thank you for making my shopping experience great!!
Sheranda Searcy was very knowledgeable and helpful, made our shopping experience extremely enjoyable
Dominique Williams she Awesome plz keep her around .she got me what I needed.
Dominique was fabulous to work with. I am coming back to purchase more!!
Dominique Williams is the best sales consultant that I have ever worked with. I love her, she's the best.
No pressure sales. Ben did his best to get a great price! Walked out happy!
Thai was very helpful and provided excellent customer service. She was very helpful and knowledgeable about all of the pieces viewed. She definitely made our experience at Ashley memorable.
Dominique was awesome and professional
Ben is wonderful help me to get what I needed without any hassles ask for him whenever you at Ashley furniture very pleasant gentleman
Paige was excellent! Very helpful and kind!!
Sheeada is a true definition of great customer service. She was patient with us for almost 3hrs trying to made our minds up
Paige was amazing and friendly! Helped me with pricing …I will ask for her again !
I had the easiest and most pleasant experience working with Thai at this Ashley location. I’ve been shopping for the perfect couch for years and she helped me feel confident in choosing the right one for my home. I’ll definitely be back again.
Our experience with Paige was awesome. Took her time helping us select a new mattresses. Highly recommend her.
Thanks Big Ben!!! You’re awesome!
Go Ben
Quan did an amazing job! Very patient and attentive with me through the process of finding the furniture. If you’re look to get new furniture ask for Quan
Amazing service .. Paige was amazing I would always recommend her … she was so helpful and friendly and has amazing customer service.
Ben Phillips was great to work with - he was very helpful!!
Loved my experience at Greensboro Ashley store!
Dominique was fantastic with Karen Fields. Very sweet Knowledgeable and professional. Thank you all.
Dominique was very helpful, informed, and patient with our purchase today. I highly recommend you shop with here and ask for Dominique!
Ben P was very helpful. Knowledge and friendly.
Sheranda at Ashley’s in Greensboro, NC is wonderful! My husband and I purchased a complete dining room set from her. She is very knowledgeable and is very helpful! Thank you, Sheranda!!
Paige was absolutely great I wish more sales professionals were as good as she was costumer for life
Sheranda was very helpful.
Ben was great. Greeted us well when entered and was helpful in making a selection as well:)
Ben was a great help to find the one we wanted. Absolutely amazing work and patience
Quan gave us excellent service while picking out furniture
Paige has excellent service and personality!
Awesome shopping experience! Ask for TAI!
Thai was awesome, she took great care of us, very knowledgeable of the product and went the extra mile for us, she even understands a little Spanish. World class customer service. Ask for Thai Elliot if you’re planning to visit Ashley Furniture at 1705 South Dr, Greensboro.
Thai Elliot at Ashley was extremely helpful. She worked hard trying to find us the best deal on a tight budget.
Thai was the best! She helped us tremendously during a stressful mattress shopping trip!! When you need some furniture or any mattress, ask for Thai!
Our CSR was Ben Phillips. He was very nice, polite and easy to work with. Furniture buying isn't usually a fun endeavor, however, he made the shopping experience easy and "fun"
Mike in Greensboro was very easy to work with. We bought a couch and enjoyed speaking with him. Quality person. Shop with him.
Mike was so helpful during our furniture shopping experience! He is very knowledgeable about furniture and very thorough with the process. We had a great experience!
Jay was a pleasure to work and, we look forward to working with him again!
Steven was very helpful. We look forward to getting our new furniture!
Sheranda was courteous and friendly. She provided a great experience. Good selection of furniture to purchase.
Ben was awesome to work with. My husband has a bad back and he introduced us to Zero gravity furniture... He took his time with us and very informative. I suggest you go see Big Ben!!!
Sheranda’s spirit was welcoming when I first walked in. I didn’t feel like she was pressuring me to purchase something for her commission. She was patient and kind and took her time getting me everything I wanted and more. I will definitely be back.
Sheranda Searcy was the best ever patience, courteous, and very helpful and professional. MADE THE EXPERIENCE WONDERFUL.....
Good customer service
Much time was taken to satisfy us and make sure we purchased what we really wanted!!! Thank you Paige!
Went to Ashley store and had a very enjoyable experience. We were greeted upon enter the store. Thai introduced herself and gave us our space to shop. She was very professional and helpful throughout the entire experience.
Thai thanks for a great experience and working with us on the purchase of our new sofa and recliner.
Have a great deal
Ben was super patient and gave me time to consider my purchase. He checked on me from time to time but allowed me to truly look without pressure. Great service.
Jason was very knowledgeable,helpful,patient and accommodating to our purchase. If you want a great furniture buying experience without any pressure ask for Jason. We will be back soon.
Dominique Williams was very helpful at Ashley Furniture!
Dominique was great! She was a pleasure to work with, helped us to make sure we were getting the correct mattress and pillow to fit our sleeping style, and ensure we were getting the best price possible.
Dominique Williams helped us buy a mattress at Ashley Furniture and she was great! Very helpful and so nice.
Dominique was great to work with!! Made the process of buying a very expensive purple mattress and bed frame easy- and gave us a great discount!
I visited the Greensboro store. Paige was very helpful and a delight to talk to. She informed me of all of my options and was very diligent with all of the paperwork. If you are looking to furnish your home, let Paige help you out!
Dominique is the best! We stopped by Ashley's looking for furniture for our new bedroom. She took the time to listen to what we liked and made suggestions that were perfect. Her smile, laugh and kindness made it as if we were hanging out with a friend, not spending money. :)! I will purchase all my new furniture from her from now on! My son got in the car and said, "Mom, we need more people like that in the world."
Jason was very helpful and polite he helped us with everything that we needed. Fredy Izaguirre
Jason was good I really like how he help us with everything I highly recommend him to help you when you come to Ashley. Heidy Izaguirre
One of the best experiences I've had buying furniture!
Dominique was fantastic! She made the process very easy and was very nice!
amazing service from Dominique! we truly could not have asked for a better experience!
She was very courteous, helpful, and attentive to the needs of my sister.
Worked with Ben Phillips at the store. He greeted us at the front and worked with us the entire time. He had great suggestions and listened as we discussed our furniture needs for the house. Friendly and knowledgeable, I would highly recommend asking for his help when you go in the store.
Ben was SO SO SO helpful! We needed to get low mobility-friendly furniture for my elderly MIL so came in to view chairs with lifts or other alternatives. Not only did the store itself have multiple options, but Ben was so patient, kind, and answered our litany of questions (and very patiently let my MIL practice on each of the lift motorized chairs for over 20 minutes so she could determine if it was easy/friendly enough to use without fear). We didn’t bother going elsewhere - Ben gave us the confidence in our purchases and the time MIL needed to herself get comfortable with the chair operations. Absolutely recommend for the selection - but also for staff that doesn’t push options or pressure, but listens to your needs and make sure you leave satisfied.
Dominique was amazing and very, very, helpful.
Ben was easy to work with
We had a wonderful shopping experience from the time we entered the store upon departure! Thai was an excellent sales representative. She was very attentive, patient, knowledgeable and enthusiastic about her job. Once we explained our style, she took us to our dream living room set. We were sold immediately!! I would highly recommend Ashley located at 1705 South 40 Drive in Greensboro. Please ask for Thai!!
Jay Wilson was incredible! We’ll be back Jay! 😃
This was one of the best shopping experience I ever had. I was not sure what i wanted and Dominique was so helpful picking out a bunkbed set for my grandsons. She was so pleasant and seem to totally understand and enjoy her work. She shared how I could get no interest for 36 months, even though i didn't go that route she always seem to have my best interest in mind. Again thanks a million.
Big Ben was absolutely amazing in helping us find our first living room set for our very first home. Professional and personable, Ben was able to help save us money and make the purchase process smooth. Thank you Ben! We’ll be back to purchase our bedroom set from you soon.
Dominique Williams was amazing help !!
Awesome experience with Dominique! Very happy with our purchase.
We are so glad that we stopped by Ashley Furniture today! Jamar Grant greeted us and gave us a quick tour without putting pressure on us. He checked on us as we browsed—answering all our questions. We found more ideas than we were hoping to find! Jamar made our purchase quick and easy. We’re looking forward to our next visit to Ashley Furniture!
Great experience. Sales Rep was knowledgeable and helpful.
Working with Paige was a blast! If you’re looking to have a great experience, while finding furniture for your space, look no further than Ashley Home Furniture of Greensboro. PLEASE Ask for Paige on your visit! You won’t be sorry! ☺️
Both Dominique Williams and Ben Phillips of the Greensboro store helped us have a great experience. We found exactly what we were looking for in the price range we were looking for.
Awesome job from salesman
Love the atmosphere and staff is very helpful. The woman that helped us was named Dominique I believe and she was super nice!
Dominique was extremely help with providing information to help me understand all my options.
Jason is the best salesman. Not pushy, very patient. He will get you the best deal and help you pick out what is right for you in your home. Also the process was quick he was very knowledgeable!!
Paige was awesome. Very helpful. Our experience was great.
I want to thank Paige she provided great service we will definitely go back here again!
Winston was fantastic! He helped us identify exactly what we needed, quickly and efficiently. Great experience!
Jason did a great job of assisting us while we shopped. We were very appreciative that he was always available to help, yet he gave us the space and time we needed on our own. Wonderful customer service!
He was great
Jason Gayle was ready best
Dominique gave outstanding service and helped us find the perfect sofa for us!
My wife and I came back to see Dominique personally. She was awesome to work with on finding the right furniture for likes and needs.
I personally come back to see Dominique. She’s the best!
Thai Elliot was an amazing help in narrowing down our options. She is very knowledgeable and tailored her services to fit our needs.
Dominique was trulllyyyyy amazing professional, knowledgeable about all products very sensitive to my situation. I recently lost my home in a fire.
Had an extraordinary experience with Dominique! Super helpful and love the things we ended up with!!
Dominique was so helpful in our search to furnish our apartment! She was happily available, yet not pushy or overbearing!
Dominique was polite, professional, and knowledgeable. Thank you for all your help.
We came to Ashley furniture in search of a new bedroom set. Winston greeted us immediately and was so friendly! While we weren’t ready to buy day one, he gave us his information and let us know when he would be there to continue to help us. The next day we came back and he again greeted us with the same demeanor and patience (we had a lot of questions). He fitted us for a new mattress and walked us through the entire process with ease. We are so excited for our new furniture to arrive and knowing we have a great sales person in Winston to help us along the way (questions, delivery times, etc) is making the experience that much better. We highly recommend this company and this location! Thank you so much, Winston and a special shout out to the store manager Jennifer! We appreciate you both!
Paige was a very nice and helpful person , she is very sweet and helps you out on your whole process there very nice sells person.
My family and I had an excellent experience with Sheranda. Sheranda really listened to our family's needs and helped get us the set we really wanted at the price that worked for us. I highly recommend working with Sheranda to fulfil your furniture needs at Ashley Furniture.
Dominique showed awesome customer service and helped us with a living room set and furniture for our loft. Great experience!
Great service he helped as with bank
Sheranda Searcy was super helpful, very knowledgeable, and easy to work with. We will be back soon for additional purchases with her.
Went there to buy my bedroom set and Ben was extremely helpful. I went in 2 separate days and each time he helped me with any questions I had and helped me throughout the whole process of purchasing. I highly recommend you go in and ask for Ben.
Dominique was a great sales representative! 10/10 experience ! i will definitely be back to shop with her and her great customer service skills !
I have worked with Ben Phillips previously and it was a awesome experience. Went in to purchase more furniture and yayyyy Ben was there. His patience and understanding of the products and finance have me sold everytime.
Jason was patient, specific and worked through our challenges!
Ben Phillips was a great help when I came in to get a recliner. Thank you Ben
Ben Phillips was great help.
Best customer service from Big Ben!!! Helped us pick our living room set!
Ben Phillips was a great help and made the sale easy to understand for us first time furniture buyers. Highly recommend!
Jamar was very helpful and made the process less stressful. Even cut us a good discount. He explained every little thing very good
Jason was great
Love Ashley Homestore in Greensboro! I was considering placing my order online, I'm so glad I did not! The folks are so nice, helpful and do everything they can to get the best price & delivery dates! Thank you and a shout out to Ben Phillips for assisting me with my sectional purchase, you rock!
Thai was today! She was great to work with today. She was professional and wasn’t pushy at all. We are coming back to make another purchase with her. please ask for her at the door!
Dominique was wonderful to work with! Made everything very easy!
Thai is an excellent salesperson and so so helpful!!! Come and see her soon!
The customer service was very friendly. My sales representative, Winston Grant, was very patient and helpful. I was able to walk around the area then reached out when I needed help. My experience was great!! I would recommend this store and sales rep.
Jamar was such a great help! He made sure that shopping in store was the better deal than shopping online. Thanks, Jamar!
We had an absolutely wonderful experience at the Greensboro location. We met JAY WILSON, the associate who helped us find a new sectional couch. This was our first furniture purchase as a new couple and it was an amazing time, Jay was so helpful and took extra attention to meet our needs, Not only did we pick out a new sectional couch, we opted to purchase a table to go with it, Jay was on the spot and continually brought tables over for us to evaluate in front of the couch, Throughout we looked at some tables that were on the other side of the showroom that Jay moved endlessly until we found the one we wanted. He also helped us design the couch to be reversed to meet our room configuration and did so with ease and professionalism. We will definitely be back to purchase more and to ask for Jay. Thank you.
We came in to order a living room set! We were greeted by Ben Phillips. He was Great, wasn’t pushy or over bearing. He gave us time & space to look but did check in. We are are picky & indecisive so it took us sometime but it never bothered him! We have shopped with Ashley many of times mostly the outlet… which has been a nightmare (the outlet)… so thankful to have a great experience this time. Hopefully delivery will be just as smooth as everything else. Of course I do this… & then there’s no update or communication from our salesman.. lol
Loved the buying experience at Ashley Furniture Home store. Consultant Ben Phillips was professional, knowledgeable and patient. He answered all of our questions and addressed our concerns. Ben was not just looking to make a sale. He was friendly and engaging. Very refreshing in this day and time. As a 20 year Military Veteran, l Salute you.
Jason Gayle, our sales rep was great. He explained everything, and easy to talk with. He treated us respect, and provided information we didn't know to ask. Ashley had the dining set we were looking for, and at a real good price. We'll definitely shop here again, and will look for Jason. Lot's of selection and everything clearly marked.
Jason is a good sales man, very kind and helpful
Ben Phillips, best bench I’ve ever bought 👍🏻
We visited Ashley looking for new bedroom furniture for our daughter. Arty was awesome to work with.
Dominique Williams was fantastic!
Jason was a wonderful salesman. He was very knowledgeable and understandable about what I wanted and what I wanted to pay
I’ve been purchasing furniture from Ashley’s for 15+ years, but I have never experienced the “above and beyond” customer service until yesterday when working with Thai! Not only is she super knowledgeable on the furniture, quality, etc. but she also has a lot of knowledge on furniture placement and decorating in general. Not one time was she pushy or trying to upsell this and that; however, we ended up purchasing what felt like the whole store because of the great deals and overall great quality. When it comes to the store, it’s definitely a one-stop shop — from living rooms to mattresses, they have it all. Thank you, Thai for making this experience enjoyable and again, for going above and beyond for us!
We worked with Thai Elliott at the Greensboro location and she was absolutely fantastic. She gave us room to explore snd see what we liked without being overbearing. She offered us a number of suggestions as we picked out living room and bedroom furniture. Also, she was very patient with us as we shopped for a few hours. She displayed expert knowledge on their products and sales processes. Most importantly, she was relational, which provided for a phenomenal customer experience. She worked really hard to ensure that we were cost efficient as we picked out our items, which I always appreciate. Overall, it was an awesome experience today and we could not have asked for a better person to work with.
Winston helped me find the perfect couch set. I was having the hardest time finding the right set up but thankfully for Winston my house is now going to feel like a home 👌🏻
I went into Ashley looking for a new table and chairs for my kitchen. I had a really hard time deciding which one was best b/c they had so many great choices. I did finally decide on one and can’t wait for it to be delivered. The sales consultant that helped me , Jamar Grant, could not have been friendlier or more helpful. I wound up also buying a recliner.
Sheranda gave me and my husband wonderful service with purchasing our master bedroom furniture. We will be back to order my mother-in-law some furniture soon. I have purchased from Ashley Homestore before and appreciate the quality and service given each time.
very very good service !! , Thank you Dominique for your help !
Dominique was wonderful to work with and would recommend her to anyone.
Dominique was amazing on helping us purchase our furniture for our first home! We had our little one with us who was fussy and she even engaged with him to help soothe him! Would highly recommend this facility and staff!
Dominique was patient and very helpful in our decision of the furniture without being over bearing.
Dominique was extremely helpful. She was knowledgeable about products and options.
Sheranda greeted me at the door making me feel instantly welcomed. She inquired on what I was interested in purchasing and what my needs were. I appreciate her not making me feel pressured and allowing me to take my time with such an important decision. She’s professional and knowledgeable.
Sheranda was awesome. She acknowledged us when she saw us and asked could she be of any assistance. She walked around with us showing us different living room sets and details of each piece. It was a very good experience while joking around and having a good laugh she is truly a people person with a great personality!
Sheranda is amazing to work with
I can't thank Jason enough for the excellent service provided. From the moment I entered the store, he heard my needs and listened every step of the way. For each idea I had, he was able to bring it all together into a beautiful masterpiece to make our house a home. Thanks Jason for all you do and for putting the needs of your customers first!! - Dr. Pam Meadows
Sherande was awesome. She helped us find the chairs we wanted and gave us a good deal.
Sheranda was very helpful with my purchase and very knowledgeable on the items I’ve purchased.
Paige took the time to really sit down with us and make sure we got what we wanted. We are very happy with our experience!
Jason Gayle did a great job explaining every item I asked about. I purchased my sons bed here and plan to purchase living room furniture in the future with him. Great experience.
Paige was our Sales Rep. She was wonderful!
Ben Phillips was amazing to work with! Very knowledgeable of the products. Helps to find just the right fit for your family.
Thank you Winston Grant for helping us find the perfect things we wanted and needed
Ben P is awesome to work with. He knows his stuff and works hard to make you happy with your purchase! Thank you Ben!!!
Great help with explaining everything! Ben Phillips thanks!
Jason was very helpful and great ! Easy to deal with would recommend !
Thai was super helpful, knowledgeable and kind to us! We are pleased with our experience and will be coming back soon to purchase!
Thai was so helpful!!!
Have been shopping for a sleeper sofa for a while. Went to Ashley Home store and was greeted by Jay. He showed us all available sets and has a very good experience. Store is uncluttered, open, and very well layed out!
Thai was great to deal with! We went in knowing what we wanted and the entire process was seamless. Thank you Thai!!!
Good furniture at great prices.
My shopping experience was a pleasure thanks to the help of the best sales associate ever, Ben. He helped me find an ottoman to suit my needs. He was very accommodating.
Friendly and professional staff. Was not pushy in the store but answered all our questions. Even the two delivery technicians were polite and friendly. The queen sofa sleeper was exactly what we wanted.
Very helpful and great energy
Sheranda was so accommodating. She went above and beyond for us. Give her a raise!
The sales associate Jason is top tier!!! He took care of my needs and made sure I was happy with my purchases. I would be glad to work with him again in the future.
Jason Gayle was very informative and very attentive to meeting our needs and desires. Very pleasant experience with him.
Jason Gayle was very nice and patient
Winston Grant was excellent! He was knowledgeable, efficient, professional and Gave Excellent customer Service!
Sheranda was excellent
I ALWAYS go to Ashley first. I then "shop around " and seem to ALWAYS get the best buy at Ashley in the end. Thanks Ashley!
My experience here was great thanks to Dominique. She made sure to answer all of my questions and went out of her way to ensure I was happy with the furniture I decided to buy.
Recently purchased furniture with Jason. I’m so appreciative of his knowledge on payment options and assistance with the purchasing process.
Outstanding customer service from Thai. My wife and I both were very pleased.
Sheranda
Thai was awesome. We didn't expect to buy today but she was able to get us great prices.
Thai was phenomenal and sold us all of our furniture for our new home! She was so helpful. It was a great experience!
Salesman was very knowledgeable and nice. Showed me exactly what I was looking for
I worked with Sheranda who was excellent with her customer service skills and attention to detail for our needs. Thank you again Sheranda.
Sheranda was awesome and very knowledgeable. She allowed us to look around and pick out our furniture.
Paige Smith at Ashley Home Furnishings in Greensboro was so helpful. She made the experience of finding the right dresser and scheduling delivery so easy. The white glove service was great. Thank you, Paige!
Jamar is awesome and knowledgeable.
Paige!! She was wonderful, and very helpful. I just bought my first bed, and she made the process very easy.
They tried pretty hard to upsell me a more expensive mattress even though the less expensive one was actually more comfortable to me. I ended up buying a mattress somewhere else. They also had to Google whether or not a popular mattress brand contains dangerous flame retardants. Shouldn't they know that if it's being sold in their store?
I was helped by Jason at the Greensboro NC location. He was very knowledgeable on products, offered advice on my selections, and found additional deals for me.
Needed a whole living room set and WOW! We found a great set and could not have had better assistance. Ben Phillips was a fabulous consultant. We have never had such a great & down to earth experience like this! Thank you
Ben Phillips
Ben Phillips
Sheranda
Bought new furniture from Jason at Ashley this weekend. He was very friendly, helpful, attentive without being intrusive. Would definitely recommend working with Jason!
Had the pleasure of working with Jason Gayle at the showroom in Greensboro, NC, to purchase some new furniture over the weekend. Jason was great — attentive without being obtrusive, very happy to answer questions, knew a lot about the pieces we were interested in, worked to get us a great deal on the furniture. Would not hesitate to shop with Jason at Ashley again!
Great customer service. Answered all my questions. I felt at home at Ashley Furniture.
Helpful, kind, took time to answer questions, looking forward to a good nights sleep
I had a great experience with Jason. He has been very helpful. He went above and beyond my expectations.
Thank you so much Mike Everhart for helping me purchase an amazing couch! You were helpful and fun to work with!
Paige Smith gave me and my husband exceptional customer service. Great place to shop. Ask for Paige when shopping at Ashley Furniture..
Dominique was awesome to work with very friendly and professional. No pressure to buy we were able to look around. Then when we were ready to talk about a purchase she was available with a smile.
I was thoroughly impressed with Sheranda’s knowledge and professionalism assisting with the purchase of a new mattress. She listened to the preferences I had, and did not to sell me on something I did not want. That was very important to me! She stayed focused on what I wanted/needed and presented the appropriate selections. I left feeling very good about my purchase decision and was grateful Sheranda was there to assist me.
I came in from out of town on a mission - a recliner in stock on the floor for immediate satisfaction with several important requirements- salesperson THAI didn’t waste my time and took me immediately to the perfect chair, held it so I could bring my sister in for a sit - Boom and done !!
Thai Elliot was Excellent to work with and addressed all of my needs and questions. Thank You
Sheranda was extremely helpful when we went in today. She helped me feel confident in the process of financing and getting a wonderful piece of furniture. I’m very excited to continue being a customer!
Very good service from Jason! He even stayed late to help us !
I appreciated 👍👍👍Jason
Dominique was AMAZING! She helped design our home for our desired look & thoroughly explained our financial options. I will definitely be back to shop with her again once I begin accessorizing my home!
Knowledgable associate—Jamar Grant. Worked with us to get best price. Whole process quick and efficient.
Sales consultant Jamar made my shopping experience at Ashley a great one.
Jason was an excellent sales rep. He helped answer all our questions & was very informative. We were very satisfied with experience at the store. We will be a returning customer.
Sheranda was the best! Very nice and professional!
Jason at the Greensboro Wendover store is awesome! The delivery team had a mix up with the delivery date but when into the store spoke with Jason and his floor manager. They were able to reach out immediately and request the date be arranged for the original date planned. I was even impressed down to the delivery guys.
Sheranda is the best salesperson I have met, and I am 71 years old. She was extremely patient, knowledgeable and efficient. You have an excellent professional working for you.
Paige was a great help in finding us a several items we were looking for and was very understanding of our We will shop at Ashley again.
Ben was AWESOME!.... We definitely will reach out to him when it's time to make another purchase
My experience with Ashley Furniture was excellent and our salesman Jason was the most refreshing part of our shopping experience. We will be back very soon to make another purchase, very soon.
Great experience with Paige!
Sheranda, Has been amazing to work with. Came back just to work with her. Friendly, knowledgeable, and beyond helpful. 5 star across the board. Will be back!
Jason was terrific in helping us, highly recommend him.
Sheranda was excellent to work with. If you visit the store, you must ask for her.
Sam Moorer . Went above and beyond to help me purchase all of my furniture needs. Great job. Will recommend anyone to him and Ashley furniture products as well.
Dominique Williams was a pleasant experience from start to finish. Unbeknownst to me Ashley had amazing offers and quality that Dominique educated my wife and I on. I would recommend this location to my friends and family because the customer service was extraordinary! We will definitely be back.
Dominque Williams did an amazing job helping us find the perfect adjustable base for our mattress.
Ben us wonderful. Very patient and easy to work with
Very knowledgeable and helpful.. was able to buy the things needed at a reasonable price… Appreciate your help Thai
Dominique Williams is awesome. 😃She was patient and helped me find what I needed!! Answered all my questions!!
We picked out a bunch of furniture. Went ahead and ordered my new sectional sofa with Paige! She was great very kind, understanding and patient with our choices…Can’t wait to refurnish my new home! Thanks for all your help! Lots to choose from with styles and colors…very modern and clean
Sheranda was great! Was very informative on what we were interested in purchasing. She was patient, smiled the whole time and answered every question we had. She explained all finance.options for our purchase to make sure we were comfortable before making a decision: The overall customer service was wonderful. Highly recommend working with her!
Winston was amazing! Very informative and NOT pushy at all! He was very patient with us as we were all over the place!! Highly recommend! Ask for Winston he will not disappoint!
Jason Gayle was absolutely amazing, going into a store so big with so much stuff he really knew what he was doing! he was very calm, attentive, and helped bring the dream to life! 10/10 employee. Thanks Jason!
A M A Z I N G!!! Jason Gayle provided the best customer service I have EVER experienced in a furniture store. He is excellent! Highly recommend this store and Mr. Gayle. Ronnie & Regina Ingle
Jamar was incredibly helpful and very kind! Super pleased!
Want to highly Thank Sales Rep. Ms. Dominque Williams, Winston Grant and Asst. Mgr on duty Greg for your expertise and knowledgeable impact on the sales of my purchased furniture.....Thank you all for your help!
Sales person was great. Delivered at expected time with great feedback on when they would arrive. Delivery team were excellent and assembled merchandise timely without being watched over. Overall great from A-Z
Thai Elliot at the Ashley store in Greensboro was awesome! She let us take our time looking around, gave us space to speak privately, didn’t smother us like the other places I had been to, and went above and beyond to get us what we wanted. Even after our purchase she is still going above and beyond to make sure we are happy and keeping us updated with every step until everything is delivered to us! I could not have asked for better customer service. I 100% would go back to Ashley just to purchase from her again and will 100% recommend her to my friends and family!
Ben did an awesome job helping us with our couch. He made the details of financing and warranty less boring, and the whole process was easy and zero pressure whatsoever. Ben was extremely thorough, but his attitude and demeanor made our buying experience very pleasant!
Big Ben is awesome! He made the whole process so easy and answered every question we had. 10 out of 10 experience!
Very nice and friendly service
Came in to comparison shop for a living room set after visitinga couple other stores... Left with a nice sectional and oversized ottoman for a great price... Management and sales rep who took care of us went an extra mile to accommodate wherever they could... I would recommend Ashley if you're looking for living room/family room or bedroom furniture... They have nice selections and good prices on what appears to be quality pieces..
Superb service by Dominique Williams. Very patient as i tried to find a comfortable Recliner and color to match my couch. Such a delightful young lady easy to talk to and she listened attentively to my concerns of choosing right Recliner for me. I will be back to finish furnishing my new house.
Sheranda was very helpful with my experience at Ashley
Ben was helpful and not pushy.
I was helped by an employee named Dominique Williams and she did an outstanding job! I was looking forward to finding a few chairs for my dining table and Dominique helped me find the chairs that I was looking for. Overall, the customer service at the store was great!
Very polite , knowable and patience. Thank you for all you do. Great asset to this company.
Sharonda was a great host and did really great to get the price where we wanted it. 5 star service to me!!
Sheranda was very helpful, kind and patient.
Sheranda was very helpful and knowledgeable in helping us to find the perfect piece of furniture.
Awesome custor service! Very nice and helpful :) Jason Gayle helped us out today! he was very nice and offered us many different options! Once we walked in he asked if we needed anything! very alert and kind! He helped us get what we were looking for! definitely coming back to get some more stuff in the future !
Sheranda was very helpful in our purchase today.
Sheranda was super helpful during our purchasing process. Always available to answer questions and concern.
Sheranda provided me with excellent service. Very knowledgeable and pleasant. Very satisfied.
Ben was an awesome help! Check him out for help today!
Sheranda Searcy was amazing
I’ve bought a lot of things in my life & have never had a better experience. I came in here the other day looking for something specific. I was greeted by Winston Grant. Winston took the time to let me walk around and check things out before asking in more details what I was looking for. He listened and delivered me a couch set that I loved. Ashley, because of Winston alone did this sale happen. Thanks again man!
Sales person Ben Phillips was no -pressure yet helpful and very knowledgeable on the sofa we were interested. Enjoyed the experience.
I visited the Greensboro store where I was greeted at the door by sales rep Paige Smith who was extremely helpful in finding me the perfect chair for my home.
The experience was very great… we appreciate Jason for be kind with us..
Ben, was very helpful, friendly and informative!
I had the best experience while looking for living room furniture. Thai Elliott was an absolute pleasure to work with! She listened and was very knowledgeable and helpful when I was deciding. She made the process quick and easy. I didn’t feel pressured or rushed and was thankful for her patience! I definitely recommend asking for her if you visit this Ashley location!!
Big Ben was great!
Ben was awesome!!!
Very nice sales people
Paige did a good job with helping me navigate through my choices. She was patient and followed through from the first time I entered the store till the time I finally made my purchase. Great job Paige.
All around bad experience. We bought a bedroom set from Ashley. The furniture was not in a box like it was supposed to be, and part of one of the drawers came damaged. Overall the furniture looks like it has been sitting around on the showroom floor. We purchased new furniture, not used. When we checked out online, we were promised free assembly and installation to the bedroom. This was apparently a website bug as we were told their system only showed doorstep delivery. An understandable mistake, however after many phone calls they wouldn't even acknowledge the mistake even after showing screenshots of the free assembly and installation during the checkout process. They wanted us to cancel the order (thereby forfeiting the discount we had gotten), then re-checkout while paying even more for the installation. Any decent company would have acknowledged this mistake and at least offered a discount for the premium service. Instead they denied and demurred. It would have taken the two delivery men five minutes to get the chest and dresser up our stairs and into the bedroom, instead you lost a customer for life.
Shopping experience was great. However, when they delivered our furniture, they came in to the house (new floors, new rug) with wet, muddy feet. Not good.
ben was awesome!!! best service 10/10
Sheranda was very helpful and patient during the whole process of us purchasing a living room set.
Ben Did a wonderful job found just what we needed
Ben is the man. We will definitely be coming back to get some patio furniture.
Ben was great
Thai Elliott at the Greensboro location was wonderful! She assisted my family for almost 3 hours to furnish five rooms in our home. I will definitely see her again for my furnishing needs!
Sheranda was excellent. Not pushy but available when need to answer any question my husband and I had.
Found exactly what we were looking for. Winston was very helpful, made excellent recommendations. We will definitely be back when we need additional pieces.
Awesome consumer service. Very knowledgeable and informative 10/10
Loved her energy, wasn’t too pushy and smelled great. 10 outta 10 would recommend her assistance.
Great support! Dominique is helpful and answer all questions you have!
Sheranda was so helpful and knowledgeable. She showed me different pieces based on what I described to her. I am so happy with my purchase!
Very helpful and knowledgeable. Gave us space to make our decisions.
Ben Phillips was amazing! So nice and so helpful!!
I ordered a sofa n chair when I was called for my delivery date I was told the chair was on backorder they tried to deliver the sofa but I had a hanging lamp in the way so they had to scedual a new delivery day they then told me that something happened to the sofa and had to reorder it the entire ordered was finally delivered without a problem we were very satisfied with the entire experience with your store from the salesman to the delivery men n would recomend Ashley Furniture to anyone looking to buy furniture the prices were also very good
Ben is our go to man when we are furniture hunting! Thank you Ben!..
My experience was great. My Ashley representative was Ms. Thai Elliott. She did an excellent job helping with my latest purchase. She even came in on her day off to get my order processed. Thanks again.
Furnishing consultant, Winston Grant, was very helpful and accommodating in our purchase of a new dining room set. Great experience and will shop Ashley again for future furniture needs.
Sheranda welcomed us and was very efficient in helping us find exactly what we were looking for all while giving us many options and cost effective prices!
Good selection of items but sales person was way too pushy
She is the best!! Her customer service is incredible! She made our experience outstanding!!
Absolutely love her!❤️ Her customer service and bubbly personality made this such a memorable experience!
Thank you so much to Ben for helping us purchase our bedroom set! He was so helpful and knowledgeable. Thank you again!
I had been on the hunt for a sectional ever since I moved to the area recently. I decided to visit Ashley in Greensboro on my day off to see what I could find. Right away Ben greeted us and was super helpful throughout the whole process. He listened to the different features we were looking for and helped us piece together the perfect sectional. He also resllt worked with us on the finance sides of things and result helped us get the best for our money while still getting exactly what we were looking for. I definitely recommend going to see Ben at Ashley in Greensboro to find the perfect piece for your home.
We recently moved to area with limited furniture. We came to Ashley in search of a sectional to add to our new home. Ben was an awesome associate to work with. He was patient, he had all the right answers to what we were looking for and he really worked with us on the financing. He really helped us get the best for our buck and find a sectional that’s best for us. I definitely recommend going to see Ben at Ashley in Greensboro if you’re looking for your perfect piece to your home.
Excellent service! Jason assisted us and was responsive and patient. I particularly appreciate the no pressure, no hassle interaction. I would definitely shop with Jason again.
Ben was awesome
Awesome experience got everything taken care of that I wanted. Dominique was a great hostess and helped me find the right fit for me
Jamar was amazing!
Jamar showed excellent customer service as soon as I walked in. I wasn't sure I would buy anything but I ended up getting a living room set for a great price. Jamar set the standard of what a professional sales representative should be. He went above and beyond to provide the best deal for my budget.
Steven Blake provided us with fantastic service. He was exceedingly helpful and knowledgeable. We were very impressed with Ashley Furniture's selection and quality products. We cannot wait for our new living room furniture to arrive!
What a great experience! Sheranda was amazing. She was very patient and thorough. Looking forward to shop with her again.
Sheranda Was so amazing, We feel pretty good attendance.! I highly recommend Ashley Furniture been attended for her.!!
Dominique was amazing to work with..she was very professional and understanding of our situation and helped us throughout the whole process..👍🏻
Sheranda was amazing and super helpful!!
We had a great experience with Dominique Williams!!! Everybody go buy some furniture from her she will get you right!
Dominique provided excellent service! She was knowledgeable, attentive, and a pleasure to work with throughout the entire process. I can’t wait for my new furniture!
Dominique was absolutely amazing! Fantastic service and care. She listened and helped us find exactly what we wanted
Sheranda was AWESOME!!! Very informative and helpful!
Dominique is the best!!! Very helpful!
Ben was great! Very informative while giving us space to look and decide. Looking forward to our new furniture. Thanks Ben!
Fantastic experience! Winston Grant is one of the best in sales ... professional, genuinely listens and cares about his customers! Would highly recommend Winston and Ashley Home Store in Greensboro NC.
Ashley Furnitures Consultant Winston Grant is the BEST! He asked questions, really listened to and addressed my needs for “the Firmest Mattress” I could purchase at a price I could afford. He insisted I try several different ones but I kept coming back to the true FIRM Beautyrest Black L-Class Firm. And I love the Storm Performance Pillow he insisted I try. Made a real difference too. He worked with me on 2 separate occasions and researched my opportunities for the best price possible. Winston knows his products and if there’s a question or a problem, he’s the man to find the answers. LOVE this store and so grateful for Winston’s help. Thankful for such a great and thoughtful experience! One super happy customer!!!!
Thai was absolutely amazing in the Greensboro location. Welcoming, patient, knowledgeable, and kind! Will definitely be seeing her again!
I have worked with Ben at the Greensboro Wendover Rd store a couple of times. Always goes out of his way to be extremely helpful! There is a reason I keep going back!
Good selection, but they didn't have what was advertised. Also, the salesman seem uninterested in helping us. He showed us 1 sofa set and left. Had to get help from another salesperson. He was very nice and helpful.
Winston was very helpful and knowledgeable.
Had an amazing experience with Thai! Thai was very nice and patient with us and all of our questions and indecisiveness. She let us look and shop around on our own and when making selections and decisions, but was very easy to get a hold of when we needed her! Highly recommend asking for her!
A lot of new pieces on the showroom floor. Great selection and prices. Turn around on deliveries with furniture are coming in a lot faster now. Financing options available!
Paige was absolutely wonderful! She welcomed us and was there to answer any questions we had! She was patient with us through the whole process! Just a great experience overall!
Paige was very helpful. Allowed us to even try sofas with different pillows.
Dominique Willams was excellent! She was very courteous, knowledgable and professional. She was the best sales person I have had in a long time in any store. We appreciate her and plan to purchase more furniture from her in the future.
I was very pleased with the professional experience I’ve received while visiting the Ashley Homestore #1 in Greensboro, NC. The sales representative, Dominique was super helpful and provided the information that I needed concerning purchasing a mattress. She greeted me as soon as I walked in and stayed with me until my purchase was complete. I’ve been here to purchase before but this experience was Amazing! I will definitely be back to ask for Dominique. Such an awesome person with great customer service skills!
Thank you!
Paige Smith and Steven Blake showed much patience with my indecisiveness and above all they were so professional. Thank you both for your assistance!
It was a no-hassle, easy experience
Dominique is outstanding very professional, very knowledgeable. Highly recommend talking to about your needs.
Asyia was very helpful. I will be shopping with her again.
(Translated by Google) Excellent service by Dominique Williams. It was very helpful in my purchase (Original) Excelente servicio por parte de Dominique Williams. Fue de gran ayuda en mi compra
Dominique was extremely consultative and helpful in her approach on helping our family find a dining room table. Extremely patient and worked through our needs. highly recommend her for all your furniture needs.
Mike was so great helping me and my parents find a new sectional for their home. He was so patient and informative. We are so excited to have our new furniture to enjoy during the holidays!
Thai was so amazing! So attentive and understands what you need! So excited to get my new furniture!! Will definitely be returning to shop with her! It’s already my families second time shopping with her. She has a forever client with us !
Great and easy experience with Jason!
The salesman was super friendly and very helpful. He went about and beyond.
Thai was super awesome and very helpful.
Dominique was extra helpful in designing my new living room! I can not say enough good things about her and how patient and sweet she was in the process. I will definitely be back in the future for another room!
Shoutout for Ben Phillips for helping us find the perfect bedroom set at a great price
Shoutout to Ben Phillips for helping us on our bedroom set he was awesome!
Great experience
Winston Grant of Ashley on South 40 helped me today when I went in search of a new mattress. He had a wonderful personality and was quick to answer all my questions. I had a great shopping experience thanks to his expertise!
Just purchased a mattress. Winston was easy to work with and had a great personality.
Sheranda was wonderful! She was extremely efficient, professional, and helpful. She was knowledgeable and was quick to address our questions/concerns.
I had such a wonderful experience shopping here because of Paige. She is so sweet and has great customer service! Thanks to her I found exactly what I was looking for. :)
I shopped Ashley furniture for the first time and had an excellent experience! Dominique was the best!!! I will see her again in the future!
Had a great experience today in Ashley Furniture Winston our consultant was very helpful and overall made the experience a great one for our family
Great customer service by Thai, she was very friendly and helpful. I didn’t get to buy anything yet but will definitely recommend Ashley in Greensboro 1705 S 40 Dr, if your shopping for home furnishings…awesome service, I’ll be back soon!
Great prices and furniture selection! Please ask for Thai for your next furniture purchase.
I had a great experience! Thai Elliott was the best. Very informative, knowledgeable, kind, funny. We sat on a reclined sofa together while trying to figure out how to style, fit it in perfectly in my parents house. Highly recommend asking for her if you visit this location.
Ben was very low pressure and informative. Ask for him when you arrive!
Today we worked with Dominique, she was super helpful and knowledgeable. We are able to find the perfect sectional with her help. Thank you so much!!
Went in to find the perfect couch and not only did we find the perfect couch, we found the best home furnishing consultant Dominique. The experience was easy and painless. Thank you Dominique!
Loved coming here, Ben Phillips was very helpful and love our new bed set because of him.
Ben Phillips was an amazing salesman who answered all our questions. He tested all the discounts he could get us. He was also personable
Ben was very helpful.
Ask for Dominique. She has an excellent eye for style and durability. She was also straight forward with financing options.
Thank you for amazing customer service Dominque Williams you are the best so helpful we will come back and buy more from you ,you have changed my look on ashley furniture after some past experiences with bad customer service.
Excellent service. Dominique was so helpful and really helped me narrow down my options. Highly recommend.
It’s been a long time since we bought new furniture! Thai was so patient and friendly we fell in love with three different couches only to find that our favorite wouldn’t fit where we wanted it! Thai processed the reselection really fast. When we went in to choose another couch, Winston helped us find a discount! We were so amped by the whole experience, we returned a tirs time only to be helped by Thai AND Winston! What a dream team! Never buying furniture any where else again!
I went to Ashley looking for a sectional for my new apartment and was assisted by Thai. From the time i walked through the door until i left Thai didnt make me feel pressured to buy anything or overbearing which was a great start for me. Thai was very professional and knowledgeable about the products I was looking at. She made my decision alot easier and a pleasant experience. After leaving the store Thai has helped me with further questions about other furniture and replied very fast. I couldn't ask for a better consultant.
I had pleasure of working with Thai at the Greensboro store. She was very helpful without being pushy (like the guy at Rooms to Go) and worked to get me the best deal on my new sofa. She was efficient and made the whole experience very enjoyable!
Dominique was outstanding and perfect at guiding me to exactly what I was looking for. The store atmosphere was warm and aesthetically pleasing.
We loved working with Sheranda, she helped us find the perfect mattress for our backs and our budgets. She gave us all the information and then gave us time to decide on what would work for us. We hate when sales people stand over us and we feel like we can’t talk openly and make our decision. We were so grateful that Sheranda didn’t do that.
Page was awesome .. she help us find just what we was looking for great time at Ashley
Ben Phillips 5 star service!! My family and I will be purchasing from him again in the future.
Ben Phillips was so helpful! This is our second time purchasing from him.
Sheranda is an outstanding sale lady. I give her 5 star
Great store and furniture. Paige was wonderful to work with and bent over backwards to meet my needs!
Excellent product and service
Winston helped us find everything we needed and was knowledgeable and friendly! Thank you for a great experience! -Sarah Kivett
My wife and I went in to Ashley off the I-40 to look for a couch set. As we walked in to the store we were promptly greeted by Ben Phillips. Ben was really easy going and allowed us to shop around without breathing down our necks. We left that initial day without purchasing anything and Ben like a class act, wished us a great rest of our day. A couple days later we came back to see Ben as he had left a great impression by not being that pushy salesman and we purchased what we were looking for. Ben made the entire process painless and answered all of our questions. If you’re looking for quality furniture and class act service, please do yourself a favor and drop by to see Ben Phillips at Ashley in Greensboro.
Dominique Williams greeted us at the door and was helpful throughout our visit to the store. I was not planning to purchase but ended up buying a sofa and two ottomans with Dominique’s assistance. She was never pushy and was delightful to work with. We love our new sofa and had a great experience with Dominique and Ashley’s delivery team!
Great service
Ask for Dominique, she's a great sales consultant. Great service!
Ben Phillips was very helpful and the process was very easy. Love our bedroom furniture we bought.
Quick and easy, nice experience buying furniture
Ask for Dominique she’s a great sales consultant!
Dominique is so so helpful! She helped me find the perfect pieces for my home. Ask for her at the door!
Me and my wife went to look at sofa and recliners to get pricing and check quality. When we walked in I wasn’t expecting what I thought I would get. At the front was a gentleman named Winston Grant. He was polite, courteous, and very respectful. He asked what we are looking for and if it would be ok for him to show us around. He did and now after this we are going back there to purchase the items we want. This man needs a raise. We enjoyed talking to him and will only ask for him when we go back. Thank you!
Jason Wilson is a gem! He is very personable and makes sure all of my questions are answered and helps me think through my design concepts. He has helped me with an array of pieces and as long as he’s there I will keep coming back! Thanks Jay for all of your help! Ashley is lucky to have you!
Dominique was an outstanding help in all we need and a great personality
Winston had great customer service. He assisted me with everything thing I requested. I will be asking for him again in the future!!!
Great experience with recent purchase . Ben Phillips helped us and was a pleasure to work with.
Great service from Dominique, nice product, quick delivery
Ben was was t work with and let me know what the best deals were
Paige Smith was excellent to work with at Ashley Furniture! She made our experience quick and easy. We loved her energy and really felt like we had formed a relationship with her throughout this process! I can't speak highly enough about her amazing personality and how much I love the couch I picked up from Ashley Furniture. I will definitely be recommending her and coming back for my next furniture purchase!
Fair pricing and a great selection of furniture. Delivery in days…not weeks.
Good quality furniture at a very reasonable price. The sales rep Winston at the wendover location was very patient and professional from start to finish. He was very knowledgeable and nice. This is definitely my go to spot from now on. Look for Winston he won’t disappoint. Great experience!!!
Very helpful and friendly customer service. Dominique W. was very helpful with our purchase. Very patient while we were trying to decide on what to purchase!
Ben is an excellent salesperson. He’s highly knowledgeable of the store’s inventory, he’s forthright and he’s not pushy. We love purchasing furniture from him, and Ashley in Greensboro (off Wendover Avenue) is fortunate to have him. Laurie D.
The sales team was great- Ben Phillips the best customer service I have had in years.
Ben was great ! He was very helpful in our decision to pick the right couch for our family. If you go here, ask for Ben !
Grant was a alright man and helped me think my way through.
If there’s anyone that’s looking for quality furniture. Ashleys would be my recommendation, Representative Jason Gayle assisted me in picking out the perfect sleeper sofa for my grandmother in which is right on time for the holidays. 🦃
Miss Dominique was awesome with customer service and made me feel right at home
Thanks to Dominique for her exceptional customer service at Ashley in Greensboro, NC, a pleasure to work with
Dominique was wonderful. The whole buying experience was fantastic and I will definitely be back!
I must say that my experience at the store has been phenomenal. My sales person of choice is Ben Phillips. He always makes the process simplistic, easy, and pleasurable. Make sure you ask for Ben when you get ready to come to this location! Five out of five stars!!!
The absolute WORST quality and on top of that the worst customer service. We waiting over 6 months for our dining room set. Within a month the top was chipping off. I called customer service, not one “sorry this happened” or “we will be happy to make this right”. They just brought a new table out which chipped the same place within a week or so. When I called back the very rude customer service rep let me know that you can’t have any liquid on the table or can’t use any cleaners on the table . This is our dining room table! Of course there will be liquids and of course we will clean it! This was a very ridiculous statement and once again zero apologies. I was then advised that we have to visit the store we purchased it from Which happens to be 1 hour away from our home with another one 30 min closer. After sending pictures in as advised and being told someone would call me in 48 hours……3 weeks later I called and they said it had been sent to the site for a re selection. Yet…..no one called me to inform me etc. the lady said “well I was out having surgery when they did this”. I don’t need to know your personal information or sob store. The company should do better! I’ve never been more disappointed in a company. We live in a rural community where they have a manufacturing plant for Ashley furniture. Not only did we wait 6 months for this furniture but the quality is the poorest I’ve ever seen. I’m addition to the unapologetic costumer service. We will never again purchase from this poor quality company and warn anyone else of the same problems! Ashley furnitur, to be the “biggest manufacturer of furniture”…… you are a poor excuse for it all!
Thank you Ben Phillips for helping me with finding my sofa and dinning room set. He was so helpful! I I definitely recommend asking for him if you’re looking for furniture in your home.
Thank you Ben Phillips for helping us with our loveseat purchase. The process was so easy and you were so good about answering all our questions! We’ll find you again when we are ready for another Ashley purchase! Thanks again!
Dominique Willams was absolutely outstanding at helping us color match and find the perfect couch for our living room!
I worked with Ben he was very helpful and not pushy. Great salesperson.
Ben was amazing. He was very knowledgeable and helpful.
Ben was super helpful and made it very easy!
Great customer service , Ben is extremely friendly and genuine !
Ben is good 👍
Ben was great. I would definitely work with him if you go there
For the last 3 years of living in our new home, we have purchased furniture from Ashley. Now despite delivery, because in reality that's a separate entity from an in store experience, Thai has assisted us with the majority of our purchases form Ashley. She was knowledgeable about product features and gave great suggestions to consider with different room capabilities. She was never overbearing and listened to what it was that we were looking for. Great shopping experiences with Thai and we look forward to working with her, again, in the future!!
Great furniture, great staff, prices good for quality!!!!
Asyia is an amazing salesperson!
Thanks Thai!!! I really appreciate everything!!! Awesome job!!👏🏾👏🏾👏🏾
The Ashley store, outlet and warehouse are all so amazing when it comes to customer service. They really do care about your wants and needs. You don’t feel any pressure to buy anything but I always end up buying something anyways 🤔. Truly a great experience, on our most recent visit John Estrada helped us out and he was so friendly and professional. Thanks for such a good shopping experience!!
Sales person Jason , was very knowledgeable about the best type of mattress I should get knowing I have back problems. He explain the brand, what it is made of, and why it's the best one for my home. We went in to buy a day bed and end up getting a sofa bed. Mattress, and a mattress cover. That is how much of a great sales person he is. A STAR ON YOUR SALES CROWN JASON.
Great service and customer service. Ben Phillips was very professional and provided excellent service. I'm very happy and pleased!
Jason has great customer service He got me what I need! Go see him
Awesome experience…especially if you’re fortunate enough to work with Ms. Dominique Williams. She is professional, knowledgeable about Ashley Furniture’s items, and goes the extra mile for customer satisfaction.
Ben is easy to work with
We went to Ashley Furniture today to try and find a nice affordable bed for our guest room. It just so happened when we walked inside we were greeted by Ben Phillips who listened to what I was looking for, offered suggestions and took me around. He didn’t try to oversell and truly listened to what we wanted! I walked out of there less than 30 minutes later purchasing a brand new Queen bed. I told him this was the quickest and most painless furniture buying experience ever! Definitely pop on by and ask for Ben to help you, he truly does go above and beyond!
Thank you Ben Phillips for making our purchase enjoyable and stress free. I find it very uncomfortable when the sales person makes me feel obligated to make a purchase. Ben wasn't like that. He helped when needed, and left us alone when he wasnt.
Dominique Williams was great! We appreciate her customer service.
Our sales rep, Ben Phillips, was great!
I worked with Dominique and she is amazing!!! I will definitely be back to shop with her! If you want the personal touch...ask for Dominique!!!
Dominique helped me from start to finish! She was patient with me throughout the entire experience and I could tell she really cared to give me the best deals possible! Highly recommend!! Ask for her!! No regrets.
Ben Philips was a great help! He made our shopping experience easy and effortless. Thank you Ben!
Ben was very knowledgeable and helpful.
Thai Elliott was the best sales person ever! Please go see her.
Had the pleasure of working with Jason G at the store on not one but two occasions, he is a great salesperson and didn't apply any pressure to buy anything. He helped out tremendously with our purchase and made sure we had everything we needed. He was even able to get us some discounts on items, which made the decision even easier.
Loved working with Dominique, will be back and will request to work with her. She was informed, friendly, and outgoing.
Dominique was friendly and helpful from the start. She gave us excellent service and knew what she was doing. We will be back and will ask for her specifically!
Jason Gayle has amazing customer service and helped us furnish our new home. 10/10 would recommend!!
Ben was a pleasure to work with. Knowledgeable and worked with us on getting the patio furniture my wife wanted. Much appreciated and highly recommend!
Sheranda Searcy was an awesome salesperson. She went above and beyond to help us with our purchase.
Ben did such an amazing job helping me pick my forever furniture!! Thank you Ben!
Ben was wonderful! He helped me get what I needed at an affordable price!
Ben was fantastic in helping us find a sofa bed for our first apartment! Amazing service!
Ashley furniture will be the only furniture place I shop at or recommend from now on thanks to Sharonda Searcy. She’s an AMAZING salesperson and her go get it attitude is just the extra push I needed to just refurnish my entire house. Thanks again.
I had the pleasure of working with Ben P. at the South 40 location and he was personable as well as knowledgeable all while being attentive to my wants and needs. I have a store closer to my home but I was pleased with my travel and to work with Ben. I showed him a photo I took of a similar furniture set I wanted and he was able to not only located it and for a lower price than I was expecting. My experience was speedy yet with ease. From the moment I walked in the door , Ben made sure to let me know he was available for any questions and even advised base of my style preference where to look in the store. All while making sure I knew he was just a few steps away if I had questions. I never felt pressured to buy and still left saving money and with a protection plan! So if you Need help furnishing your home be sure to stop into the S. 40 drive location and ask for Ben Phillips, I promise you will not be disappointed. Thank you so much Ben! :)
Ben is amazing
Ben was awesome, he helped very much and was very understandable, thank you.
Ben very good
Ben very good
I would like to leave an amazing review, I walked into Ashley home store in Greensboro, greeted by Steven, wonderful service not pushing made me very comfortable. Showed me many options but listened to what I was looking for.
Dominique Williams was an absolute GEM! She was so patient with my Mom and I who just moved into town. She helped us look for each and every piece of furniture that we needed that matched our pricing and furniture taste! If anyone comes to this location just look for Dominique, she’s got you covered!
Price mark is high.. its all about the brand
Dominique was a great help in finding exactly what I needed!
Dominique W. gave excellent customer service, checked in on us, and was patient!
Dominique was very efficient and pleasing and took care of me completely and it was a good experience
Jay was a great help to me and my husband got some great ideas and will definitely be returning soon.
Sheranda was very helpful and understood our needs. She was very informative about all the furniture details and helped us with our purchase!Would most definitely recommend.
I was here lookin at furniture and I really couldn’t image on wheat kind of table I wanted. So Sheranda Searcy came to me very polite and helped me find what I was looking for. She really is a great sales person and is very great with helping others out.
Had an absolutely amazing experience with Ben Phillips! He went above and beyond to make sure I got what I wanted. Definitely recommend doing business with him!
Friendly service. Love the pieces I chose for the living room and dinning room
Jay was a great an helpful person to be around. Even though I didn’t get anything he still answered all my questions an I will be back soon to get what I need for my kids bedroom set once I’m moved in. Thanks jay
I enjoyed my visit with Jay today. He was knowledgeable and helpful.
Didn’t know exactly what I wanted but working with Ben was very helpful! Very nice and patient and I ended up getting pieces that I really love! He even helped me try to find pieces of furniture that would match the living-room set I currently have!
I worked with Ben Phillips, he was a great salesperson. He is very friendly and attentive! This location as some great selection. Overall it was a really great experience!
There is much modern and reasonably priced furniture here. Jason Gayle helped me find some chairs I'd been looking for.
Ben Phillips did a fantastic job helping us with our purchase. His patience and knowledge were a life saver as we worked through our decisions. Great job Ben!
Ben was very helpful in answering any questions we had and delivery excellent customer service!
I love my furniture! Jason Gayle is a wonderful salesman! I feel confident that I received the best customer service. He went above and beyond to help! He even came in on his day off to help me! This is definitely my preferred furniture store.
We visited the Ashley store to look at sofas. Ben Phillips was working with us and we mentioned we also needed other items, like patio furniture. I did not realize that Ashley had such wonderful patio pieces. Ben was extremely helpful and patient. He knew the products and answered all of our questions. We ended up buying some wonderful patio furniture along with some Adirondack chairs/ottomans, an outdoor dining set, and a bar. The prices were fantastic we could not pass up the deal! Thank you so much Ben for all your help. Ask for Ben when you are at Ashley's store off of Wendover in Greensboro.
Paige Smith was a big help and wonderful salesperson
I had the best experience with Dominique Williams, she was a great salesman,I had the best experience with Dominique, she was a great salesman.
I ( Andree Panster) bought the purple premium 4 mattress. Thai Elliott was my sales person. She is very pleasant to work with. We got along very well. I would come back and ask for her again.
Jason Gayle was super fast and super kind. Made our experience better by being so attentive and helpful.
Jason did a great jobs tons of help and a fast streamlined process. Will be buying more from him
Ben was an amazing help finding what I was looking for and gave me great insight about the products. Definitely recommend him to anyone looking for furniture for any room in their home !!
I had the pleasure of working with Dominique Williams. She was amazing. I told her exactly what I wanted and she took my right to 3 sectionals 2 of which I was in love with. I needed a moment to talk over with my husband which she left me alone but as soon as I needed her she was right there and made everything as easy and painless as possible. If you need furniture she’s the girl for you!
Dominique at the Stanley rd store was amazing! She found exactly what we asked for instantly. Thanks for all the help!
Thai was very helpful and pleasant!
Excellent customer service by Ben Phillips.. We love our furniture!!!
When I first entered Ashley Furniture, Mike Everhart greeted me as if we were lifelong friends...or would be soon. He is kind, courteous, and knows his products, which all contribute to a memorable and exceptional experience. I recommend Mike to anyone wanting a friendly furniture experience, and for meeting a friend for life.
Ben Philips helped me out on south 40 Dr he was a great help and showed me everything I asked for and made sure I got what I wanted best salesman there. Will definitely be coming back!
Mike Everhart is an Awesome salesperson!! We have placed 2 Ashely Furniture orders with him and he has been extremely helpful... Mike has lots of furniture knowledge and takes the time to work with us to find the perfect furniture for our home and works hard to make shopping an enjoyable experience. Be sure to ask for Mike the next time you go furniture shopping at Ashley Furniture in Greensboro. Thanks Mike for all your help. The Hinkle Family
We recently purchased a sofa. Our sales lady was named Dominique Williams and I would highly recommend her assistance. She was so helpful and patient with us as we were in the shop a long time. Dominque gave us a lot of help with the care of the sofa and names and phone numbers of people that might be able to help with removing the old furniture.
We were on the hunt for a sectional and found Ben to be incredibly knowledgeable and patient. He could tell us every last detail down to the type of stuffing in the cushions and webbing of the seat! We chose the white glove delivery service and were thrilled to have them put everything together for us and take all the trash with them. Great experience and have found their customer service to be helpful along the way... best of all- my family LOVES our couch!
Dominique was a great help
Had an excellent experience! Joe Sheppard was excellent at customer service. He was very patient and respected my decision making process. Never pushy. Very helpful with suggestions.
We went in to the Greensboro store to order some furniture today. Jason was very helpful. We had a great experience so far. I will add to the review when our furniture arrives at our house!
They want to charge me an extra 59$ for nothing and I read the terms and conditions and I’m before 48 hours of the delivery date … the customer services sucks they hang up on you because they don’t want to cancel my order bad bad bad
Thai Elliot is amazing! She turned this horrible process into a pleasant experience. Go see Thai if you want a hassle free shopping experience.
We bought a sectional with Ben Phillips as our sales associate. He was very knowledgeable about the product and explained everything and answered all our questions. There was no pressure on his end. We have not received the set yet, I only ordered it a day ago, so it is yet to be seen how the rest plays out.
Ben Phillips was great with answering all our questions and being patient while we decided what we wanted. Not one time was he pressuring us. Thank you again for all you helped us with would highly recommend him if you’re planning on stopping by the Greensboro Ashley furniture!
Very good service. Dominique was great. She knew what I wanted and showed me some nice beds.
Got a great armchair in the clearance area. Ben Philips was very helpful in writing up my order. He noticed I had no one helping me and jumped right in. He even measured the chair and my car to see if I could get it in there. I do appreciate that they aren’t all over you when you walk in and they let you look. I recommend that if there’s any way you can get a friend or someone to pick up and deliver, do that. The delivery fee is a lot. But a good, easy experience buying a piece of furniture.
Jason and Greg were amazing sales professionals. Great customer service. Showed me the benefits why they are better than rooms to go. I look forward to doing business with them again
I highly recommend Ashley Furniture. The service is great and the furniture is high quality.
Worked with Ben at Ashley’s in Greensboro. Very helpful answer all our questions. Shopped around and Ashley had better selections and better prices.
EXCELLENT service! My first time going to a furniture store as a young adult I didn’t really know what I liked or what I wanted. But a professional Rep named (Ben Phillips)made me feel like I new the whole store and gave the best options off of my preferences, which he enlightened. He was very patient and efficient in giving selections. I was in and out in an hour. Didn’t even expect to buy that day! I highly recommend finding (Ben Phillips) as soon as you enter the store. You can’t miss him, he’s tall and looks like Jesus lol. Thanks Ben✌🏾Amazing service!!
I was not happy. The salesperson was too busy working with someone else and trying to work with me as well. Could not give me an accurate delivery time and added the protection plan to the price without asking me.
I had the best experience with Jason Gayle, he was a great salesman, he knows his job well and is a great asset to Ashley, I bought a lift table and he found me the right size, I could not ask for a better person he was so patient and very personable. Thank you so much Jason you made this a very enjoyable experience Because of you and the good prices I will be back. God bless. Alma Morgan
Very nice and friendly staff. Sheranda was very helpful in assisting with finding a couch for me and my fiancée’s new appointment. Great overall experience!
Kind and courteous service from in-store to delivery.
Jay Wilson was AWESOME!!! He was helpful but not pushy, and was extremely knowledgeable! It’s rare to find a salesperson like him and I will certainly be back in the future - bought for my bonus room but when I need more, I’ll get more! Megan
Steven Blake helped my fiancé and I on the floor. He was so extremely nice & approachable without being too pushy. Couldn’t recommend him enough for your furniture needs!
Marty was an excellent rep. I found just what I wanted and at the price I was comfortable with. Thanks and I will be back!!!
The Consultant , Thai , is very friendly and always available to help. After several months of making a purchase, I had a few additional questions and Thai was very kind in helping us. I really enjoyed working with her! We definitely would shop here again!
I highly recommend visiting Ashley Furniture in Greensboro! Great selections, helpful staff, and I can’t wait to enjoy my new Tempur-Pedic mattress and adjustable base with massager & remote control! Ben Phillips did not hover, listened to what I wanted/needed and thanks to him I got my new mattress & a gorgeous grey leather sectional for my new home! I’ll definitely be back. If you stop by ask for Ben. I felt like I wasn’t getting pushed to buy or played!
After visiting 6 other furniture stores in Greensboro we arrived at Ashley and found the perfect couch and chair combo that we were looking for. The consultant, Ben Phillips, heard what I wanted and showed me the three options that best fit my description and we found the perfect one! Not only was the furniture great quality, super comfortable and an awesome price - but Ben gave us room to chat alone and was there to answer all of our questions when we were ready. I highly recommend visiting Ashley Furniture HomeStore Greensboro and having Ben as your consultant.
We went to Ashley Homestore in Greensboro expecting a massive hassle like we've experienced with Ashley Homestore in Charlotte. Our experience with Sheranda Searcy couldn't have been easier. She welcomed us and listened to our needs. She wandered the store with us and was there with answers when we needed them. Once we made our decision, she used her tablet to complete our process right in the showroom. I paid for the items and she gave us the delivery expectation. Ashley Homestore of Greensboro was able to get our items delivered, setup and trash taken away in 1 week and we couldn't be happier with our purchase!! Thanks Sheranda - YOU are a big gold star!!
My sales associate was excellent and saw the process all the way through which is why I gave it 2 star's. I purchased a kitchen table and 4 chairs along with a dinning Room table and 8 chairs the end of February. It is now June and I finally received the Kitchen table and chairs in April and 5 of my dinning room chairs. The other chairs and table are no where in sight and the paint on my kitchen table is already peeling and chipping off. I am not going to be purchasing anything else in the future.
Ben was great with answering all questions and didn't pressure us to make a sale. Really enjoyed working with him! Also our delivery was smooth and easy once we got on the calendar. We would shop here again!
I’ve been to this store twice and both experiences were horrible. The first time I walked in 15 minutes before they opened. I didn’t know they were closed but the front doors were unlocked so I walked in and began looking for beds. There was 4 people sitting by the front entrance I walked pass and no one said a word to me. I got all the way to the back of the store before a lady came up to me and rudely said “we don’t open for another 6 minutes you need to leave”. To which I replied the doors were unlocked and all those people sitting in the front didn’t say a word to me. I just left. Then the next time I went in was months later. I went with my GF to look at bedroom sets to gives us ideas for our new apartment. When I walked in I was approached by a lady who asked if I needed assistance. I expressed to her that I did not need any help and that I wasn’t looking to purchase anything I just want to look around. This lady began to follow my GF and I around constantly asking us questions about what we’re looking for and credit and I expressed multiple times that we were not interested. Eventually we left because it made us so uncomfortable. I won’t be returning to be disappointed a 3rd time.
I visited the Ashley Homestore in Asheville, NC and Patrick and Rich helped me find amazing bar stools for my new home. They made sure I was aware of every discount and went above and beyond to make sure I had the best options available. I truly appreciate it and will definitely be back. Quality customer service really makes everything else easier.
Went looking for a set and was helped by Big Ben! He answered every question I had no matter how silly with a smile! He was upfront about any delays, etc. I always have a good experience when dealing with this store. Update: I received my furniture Easter Monday. In great condition.
This "system" they use is a joke....the furniture is good/great quality......DO NOT BUY FROM STORES, buy online instead as you can get your furniture in a week or two most cases, I been waiting for 26 weeks on furniture.......I was told at purchase to expect 8 to 12 weeks which was good....but I'm out 26 weeks with no ETA, from the superbisors/managers i spoke with is there is a flaw in their inventory and manufacturing system as when furniture is available it fills the online orders first, then store orders last which is like restaurants where they fill drive thru orders before eat in folks...just beware and have patience if you order in store
Frustrated because we ordered items in Oct 2021 and we still don’t have all of our things. It’s been 6 months and when we call they tell us they’ll keep us updated but our order is backed up. We bought a room set for our new house and already moved in and only 2 items have arrived. We paid everything in full. I get theres a shortage but its been 6 months?? no update about our furniture.
JUST LEFT THIS STORE. RUDE! RUDE! RUDE! Came in the store only greeted once and she quickly left. My husband tried to get someone attention because we were interested in a set. Mind you it’s about 10 associates just standing around the talking in one area. We were ready to buy furniture TODAY. When leaving a woman with headphones on looking at her phone the whole time didn’t even care. TERRIBLE CUSTOMER SERVICE.
Ordered furniture from here in September 2021. It’s April 2022 and we STILL HAVE NOT RECEIVED ALL OF OUR ORDER. Not to mention, we did not finance this purchase. Every time we call to check, we are given the runaround! Some people tell us one week, some 2 weeks, some say “we can’t give an ETA” Was offered a $50 gift card TO ASHLEYS, but in order to use it, we have to buy something else from there. YEAH, right. I will NOT be ordering from them again!
Friendly but was informed upon stepping in the store delivery would be between 8 to 16 weeks. Disappointing but appreciate the honesty.
Thia Kounphom at Ashley Furniture is the best sale associate I have ever work with when it come to getting what you need for your home. Her customer service is excellent. Thia makes you feel valued by the way she take her time to show you every detail in the items we brought for our home. We are grateful for helping us, Thanks again 🙏🏾!
Nice place just expensive
Jason was knowledgeable, friendly, allowed me to shop at my own pace. I felt good during my visit
Good salesman named Mike, good delivery service, but the sofa was damaged in shipment so now have to wait for a replacement sofa.
Customer service was excellent from sales to delivery
Great selection of home furniture!
Horrible customer service! Bought a piece of furniture was told i was getting the floor model and that I can pick it up the next day. So I paid for said item and told them I’ll be back the next day to pick it up when I had the proper vehicle. Next day I show up to pick up my item the was paid in full but turns out I got the bait and switch. The assistant manger was saying that the item I bought was no longer available and that I would have to wait 6-8 weeks for my item to come in and they couldn’t give me the floor model that I was told that I was getting. The assistant manger then started to blame it on the sales person that sold us the table saying that she was new and that she has no idea what she was doing. But that in fact was another lie because the sales women was working with the manger that was on duty to give us a discount for taking the floor model. Overall very poor business!
Don't buy furniture here. They don't make good on broken furniture. What's the point of paying for insurance. Disgusting people and service.
Honestly, I'm shocked with how unorganized and mismanaged this company is, and I highly recommend taking your business anywhere but here. We were told by our sales rep when we purchased our bed on September 11th it could take 24 weeks to recieve our bed, but most people received their furniture much sooner. We were fine with that and prepared to wait. On Oct 6th, we received a notification that our bedframe, mattress, and box spring were set to be delivered. We take the day off work and Ashely shows up just to unload a damaged box off the truck, then tell us it looks like someone opened the box and took parts out. Frustrating, but understandable, mistakes happen. They call back Oct 11th and say again that all of my parts are ready for delivery, and we have to rearrange our schedules again. We get a call three hours before they're scheduled to arrive to tell us that our bed frame is missing OTHER parts from the box now. We have the woman cancel the delivery, but somehow this company is run so poorly that they still showed up with the bed frame that had the damaged box and missing pieces. I'm beyond frustrated and angry with how terribly this company is run at this point, but we still need a bed. We refuse the delivery again, and don't hear back from them until November 19th, where they show up with only our bed frame. They are now telling us that we authorized the partial delivery, when we haven't signed anything and have refused both of the incomplete deliveries, and they're unable to show proof of where we authorized the partial delivery. I've never in my life dealt with such widespread incompetence from a company this big, the higher ups should be ashamed of how sloppily this company runs. Good luck staying in business if this is the best you've got.
Delivery guys were exceptional
Looking at furniture this was one of many stops.
Awful experience, rude and unhelpful management. Went to get a kids bedroom set that was on “clearance”, the items were previously used as a store display. Upon checking the same exact items on their website saw that the prices listed online were much lower than in store. When asked why the prices they have listed in store are so much higher than on their website and if they can price match the items, the manager told me that if I’m unhappy I can order online. Do not waste your time and money! Will never return there again!
Horrible experience, extremely rude sales staff. They have very little available to sell, and will only tell you how long it will take to get an item AFTER you have placed a committed order. You have no idea if that piece of furniture is 3 weeks, 3 months or more backordered z and frankly, I don't think they know either... Lots of furniture places are much more transparent and willing to work with you to meet your needs.
Thai Kounphom at Ashley Furniture was the most amazing sales person we have ever had! She was very knowledgeable about their items and very helpful even after we left from the store. She is definitely the person you want to go to!!
The sales associate who helped us purchase our desk was friendly and very helpful. The desk we bought was delivered and assembled in a timely manner. My only complaint is that the assembly of the desk and two-drawer filing cabinet is amateurish. The desk is assembled well enough, but it's evident that the drawers are not aligned properly because they do not open and close smoothly. There is a noticeable difference in the gaps between the drawer itself and the enclosure it is housed in. Other than that, the experience was good from beginning to end.
Ideas are solid, always kept up to date, sales was nice and helpful, and delivery was very smooth. Only issue I have is the cost of the items along with the additional fees for things like delivery warranty and the warranty were VERY high.
Have recently purchased multiple items with Victoria.She is personable,knowledgeable about the products and ready to answer questions. Despite quoted delivery time frames we have always received items within 7-10 days.
The products are wonderful and the young lady Donya Nazari was exceptionally professional and knew what to say to every question I asked her, especially the mattress I purchased from her. I went to the store multiple times this week and purchased. I'll definitely be back!
My Sofa is really beautiful 😍
So I waited months for the furniture which I’m not upset about, it’s understandable. When it was time for my delivery they messed up my date and I was told somebody “dropped the ball”. Everyone knows what a pain it is to move furniture just to have to move it back. Okay cool, they issued a store credit and put me on the next delivery. My furniture was delivered and parts are missing. I will never be shopping here again and I would advise others not to as well.
Attention shoppers: please find out policies before purchasing anything. That means refunds and cancellations policies. It's easy to purchase and still not sure from paperwork if it's what was actually ordered. Hard to get refund that's if you can even get it back. Just be careful when purchasing here people.... By the way they handle no refunds or returns at Ashley Stores. You wait for a call to do these transactions. 24- 48hrs
From point of sale through set up and delivery, we couldn't be more pleased. We are also very satisfied with all of the merchandise we purchased and will gladly recommend Ashley Home Store to others.
Thai was very helpful in my purchase today and got me what I wanted for a good price very pleased
Ben was very helpful. Thanks!😀
Thai was great. Fast and friendly service
Paige was our customer service representative and she was awesome. She was very patient and easy to work with. I have bought all my furniture from here because I love all the choices.
Ben Phillips was a tremendous help. Extremely knowledgeable of product warranty, discounts, and delivery. He made the experience easy and fast while having great customer service. We will recommend our family, friends, and coworkers if they are ever in need.
Not at all worth the time or money. The delivery charge is exorbitantly high, the furniture is not that well made (obviously) and the customer service representatives are clueless (if any of you read this "lead time" is a term to diatribe the period from purchase to delivery, basic production term). They also will charge you for canceling an order you don't get on time and charge you a restocking fee for something you never got. Seems like a goof business plan, never delivery and chage the customer when they decide it isn't worth the wait. Go to Amazon or Grand, these people suck.
Good quality and price. Professional customer service.
Furniture shopping is difficult at best but this particular store has so much to offer that it allows a buyer to explore all options. There are so many choices and a designer to help you choose if you have a hard time deciding. My particular consultant, Victoria, was intuitive and perceptive at deciphering exactly what I was looking for! She was professional, courteous, friendly and truly, a lot of fun. I enjoyed working with her and have a brand new bedroom suit that I love,love,love and goes perfectly in my space. Victoria is fantastic and was the best part of furniture shopping.
Victoria was amazing to work with. She showed me options I would have never even considered had she not helped me with a vision for my room. If you need anything - ask for Victoria she will take good care of you.
Saleswoman did not seem interested in selling...commented immediately that items would take 4 weeks plus as we were walking back and promptly said call if you need anything and walked off.
Went here looking for bedroom furniture after having bought furniture from there before. The quality of the furniture is great. Never disappointed. And the sales team was all very nice and welcoming when coming in. Personally I worked with Neil and he was great, he answered all my questions and concerns. He was very patient with me and made sure I was getting exactly what I wanted. Highly recommend this location vrs the other.
Beautiful inventory
The furniture is beautiful but that $500 in town delivery charge is a bit much
Sales associate was very pleasantly kind to my daughter who is hearing impaired & I. 🤗
I had an amazing experience here! Thai was fantastic— please ask for her!
Friendly places. Showroom appears to hold more items than their Burlington location.
Nice employee
Order if you are in no rush to get your furniture read the fine print the salesperson says 2 weeks but' the paperwork says 2 to 12 weeks customer service was very quick to point that out to me after I called complaining about not receiving the rest of bed.
Did not really have what I was looking for, but store was well stocked and presented.
TOO BUSY.
My daughter found very nice bedroom suit for her new apartment. Great price and the young man who assisted her with the sale was extremely polite and helpful - Micheal.
Definitely not satisfied with Ashley Furniture! Never going to purchased from them again! Had the worst experience. Took over six months to receive my couch to get them in pieces. The men that delivered my last piece of my couch has left with not putting the couch together with the wrong brackets and left the arm sticking up and it kept falling, I had to call to get a technician to come out and fix it so he took the brackets from the middle put it on the end so the arm won’t keep falling off and the technician said he was going to order some more but it’s been months since then and so I had to call back today for the customer service to tell me that he has not order them and that the ticket was closed! It’s been about year since I order this furniture and I’m still having to deal with it!
Very clean... very friendly couteous staff...loved my purchase ....highly reccomend
It was a wonderful experience. Amanda was so very helpful and great to work with on our purchase.
Me and my mother stopped by this location , I want to add that we are both African American. We were greeted by a Caucasian female when we came in and the lady asked what we were looking for. However, once my mother gave her an answer about a specific area she stated “it’s spread all around” . We were there for about 15 , 20 minutes and weren’t helped the whole entire time . All of the employees were Caucasian and were quick to help their kind, but when it came to us they acted like we were invisible . I would not recommend any minorities to visit this location due to the terrible customer service alone . We shouldn’t have to drive a city away just to be treated unfairly . It’s too bad because the furniture was actually nice .
Good customer service
Jennifer was fantastic and we received our purchase much quicker than expected.
It was the Best l could have stayed there all day. The sales girl was Great.
The salesman Ben was excellent! Delivery was as promised! 🙌👏
Ordered a set gave me pieces for bed. They where suppose to assemble bed with all pieces. There were pieces missing in the box. I was told that they were going to order new pieces and let me know know. I haven't got a word since. I had another delivery driver see what he can do so I had somewhere to sleep. I haven't got a update on the pieces. There communication is no good. I do not recommend going here.
PURCHASED FURNITURE IN NOVEMBER. DELIVERED THE WRONG VERSION OF WHAT WE ORDERED. A SECTIONAL ,MISSING PIECES. , PARTS THAT DO NOT EVEN INTERLOCK. NOONE CAN SEEM TO HELP US IN GETTING THE RIGHT ITEMS. JUST KEEP GETTING TXT MESSAGES THANKING US FOR OUR PATIENCE. WELL, THAT IS NOT AT ALL GOOD ENOUGH. IT IS PRACTICALLY MARCH. WE HAVE A 1/4 OF A PIECE THAT WE HAVE BEEN ALLOWED TO "USE" SINCE THEY DELIVERED IT WRONG AND HAD NOTHING TO GIVE US. I HAVE NOT BEEN MADE TO FEEL LIKE THEY ARE TRULY TEYING TO GET US WHAT WE NEED. NONE IS REALLY SORRY , NO MONEY OFF, NOTHING .WE ARE SURE PAYING FOR IT THOUGH. I'M CURIOUS HOW THEY WERE ABLE TO DELIVER PARTS OF IT(WRONG ONES) BUT NOT MY ACTUAL SET.. I WONDER WHOSE PIECES OF A SET I HAVE .....
First visited Ashley furniture a couple of weeks ago and spoke with Morris Wood about a living room set. I wasn't ready to buy at the time but I enjoyed speaking with Morris. He was very helpful and courteous and we both served in the Navy. Now that I am ready I came back because I liked how Morris treated me, and the fact that Ashley makes their furniture here in the United States.
We bought a couch and loveseat back in August of 2020. 1 piece was delivered a few months later and the second piece still has not showed up over 5 months later. Now they are saying Feb 15th as a delivery date. Each time I call back they extend it out another 2-4 weeks. This has been continuing since October. We paid our balance in full at the store and have gone this long with only half of our purchase. I’m not sure there is another business that takes all of your money and only delivers half the product over 5 months later. Offering $125 does not suffice. Please discontinue using COVID as an excuse. We will never buy another product from Ashley Furniture again.
Great product selection, easy payment options, & friendly staff. I'll do business with Ashley HomeStore again.
I have waited for over 3 months on one piece of our couch. We were told 8-12 weeks MAX when we purchased. Every time we call it is “two more weeks”. I have been given a date for warehouse delivery twice, and neither times was accurate. Nobody can tell us when the furniture is coming in, but we have already had to pay for it. Customer service is absolutely terrible.
Ordered office furniture, 2 desks and file cabinet, before Thanksgiving. Desk was delivered damaged, and a new one was reordered. File cabinet was delivered in worse condition than the desk. New file cabinet was received, and the desks have a "tentative" ETA of late January and February. The store tells me they'll refund my money, but I'm stuck with the file cabinet since "it's been in my house for more than 7 days." Then you I won't have matching furniture? Yes, that's correct sorry buddy out of luck. Sucks to be you. So the moral of this story is.....if you want to be sure that you receive everything you have already paid for, be sure to have it all delivered at the same time and inspected prior to them leaving your house. Horrible company policy.
I have visited Ashley Stores in the past; this is the first time we have made a purchase. I thing we got a great deal. It is not the Ashley store of old.
Great manager, friendly staff
Got some furniture that was damaged
I'd rather spend my money at Room To Go.
Great store for buying furniture. Easy staff to work with.
Sales rep was very helpful, and gave us the best deal possible. Still always price shop for your best possible deal.
Ordered furniture the first week in July and it is now mid November and still don’t have it. Every time I call the store the customer service rep is rude and not helpful. I have been trying to cancel the order for 4 days now and every time I call the cancelation service they don’t answer and haven’t returned my call. Terrible service.
My current order is 1.5 months behind schedule and everything else is 3 months out.
Terrible, ordered a couch in July (to be delivered Aug 20th) fully paid it off and they have only sent me a piece of the sectional. I’m still waiting on the rest as I type this review and it’s October 27th! The worst part of it all Ashley Furniture has not cared to even try to compensate or even apologize. I will never buy from Ashley Furniture again.
Great experience had exactly what I was looking for.
Very disappointed. I ordered a power reclining sofa from the Urbanology collection. When it arrived in September, the people that delivered the couch had a hard time getting the couch to recline and go back to the regular position. Finally, they were able to make it work. Not even 5 minutes after they left, my husband and I tried it again, and the left side ended up stuck in a reclining position, unable to bring it back down. We've tried plugging the couch into different outlets, extension cords, flipping the couch over to see what isn't correctly plugged in, etc. We called Ashley HomeStore, and they created a ticket to send out a third party. The company said our date for a tech to come out was mid-November. Completely unacceptable, as we are stuck with a broken couch for two months. I reached back out to Ashley to bump up this ticket, and the best they could do was send a tech out in one month. When I expressed my concern, the rep basically said it's not their problem since it has to do with the third party. So now we're still stuck with a couch that doesn't function properly. Will not be recommending Ashley HomeStore.
I go to the store in Greensboro because Christian is a great manager, and the staff is great also. I have furnished my hold house from this store. I won’t shop anywhere else except Ashley in Greenboro.
This Ashley furniture home store had everything I was looking for to put in my new home. Ben Phillips was so accommodating, and he even went as far as to rearrange a sectional for me and make sure that I knew how to take the leaf out of our table. I spent multiple hours at this store trying to make a decision and Mr. Phillips was sure to check in with me, and help me find exactly what I was looking for. My girlfriend and I will be going here for all of our furniture needs and we HIGHLY recommend talking to Ben Phillips if you want to find the perfect fit for your home.
A great store. The staff is friendly, professional and knowledgeable which is very important for these types of complex decisions. The furniture is sleek, stylish and affordable. I will definitely shop here again...
We have struggled with the company Ashley furniture this year with our furniture purchases. However, the customer service we continue to receive from Ms Yolanda at the Wendover/I40 store is beyond our expectations. She shows concern and makes us feel like she understands our frustrations. With our whole furniture buying process she has not once left us. It is because of her we will continue to shop at the Wendover location.
Yeah, the store is going thru a renovation right now but the employees at Ashley did everything in there power to get me the best deal on a new Beautyrest. My mattress specialist Cherrelle was very knowledgeable on the different types of mattresses and found the right firmness for my sciatic disc issues. Highly Recommend.
Great store first time there. We had a awesome experience finding furniture for our home. Michael Mangum was our sales consultant and helped out in assistance with our purchase. Made it easy to buy at Ashley Furniture Store.
We were met at the door by the nicest lady, Jennifer Helton. We were just going to look as our house is still a few months out from completion. We fell in love with a sectional and she worked it out so that we could get the order placed and then accept delivery when ready. This was a set in building we weren’t looking forward to furniture shopping but this was the easiest experience.
I couldn't stand my living room furniture any longer. Just to see what was available, I went to Ashley Furniture. I was greeted as soon as I walked into the store. With Neil's help, I found and ordered living room furniture that suited my needs. We discussed different colors and what was available. He was very professional in helping me during the process. My furniture even arrived 2 weeks earlier than had been promised. The delivery people were efficient and courteous. I will continue to shop at Ashley Furniture.
I love my Ashley Furniture. Michael Mangum was a pleasure to work with. Got a good deal on everything!
Love our new dining room furniture. Very sturdy.
Great prices and service.
Worked with the team at the Greensboro to help me purchase several light fixtures. I had the opportunity to work directly with the GM and he ensured that I had a great experience. There's a reason why they are America's top furniture retailer. Thank you!
Even though they are remodeling the staff was still helpful in showing us around the store. I’m anxious to see the new and improved showroom.
I was very satisfied with the customer service and assisted by Chad. He answered every question and concerns that I had. I recommend anyone to come check them out.
I was very pleased with the customer service. I would recommend if you’re in need of great furniture to come check them out. The manager is awesome!!!!
Good service the sales woman was very helpful
In-store customer service was great but I wouldn’t have purchased if I had known delivery would be pushed out 3+ times. Each time I have had to call the store on the delivery date that they scheduled to ask if it will be delivered and THEN they tell me it’s delayed. The communication breakdown from store, to warehouse, to customer service is ridiculous. Would not recommend buying anything unless you can take it straight off the floor.
Terrible!!! I order furniture on June 14th. The sales guy told me I would receive the furniture within 4-6 weeks. Due to Covid he told me 6 weeks would be the longest. Well it has been over 2 months now and they still have not delivered my couch. On top of that, they still have not given me a set delivery date. They have called and changed my delivery 4 times now. I do not recommend!! Not at this time anyway.
Jason was amazing and thorough. He took the time to explain everything to me. His patience is unmatched, plus he's super friendly. I will definitely return to him for all of my furniture needs.
Bedroom & Dining room purchased ready for move in
I purchased a couch here June 9th because they said they could have it delivered by July 10th. They called today and said it would be delayed until August 7th. They didn't seem to care much about the impact (starting out new and have no furniture, not upgrading). They didn't offer anything to make up for the delay, just said it's an estimate and blamed the situation. One month off is a big miss.. Also received 2 calls back to back from the store and Georgia giving me different information, one rescinding the other's update that our other order could be delivered instead of having to pick it up. You can't blame coronavirus for poor management and communication. I guess I will be going elsewhere to furnish the rest of the house since they don't seem to appreciate my business.
I am really disappointed. I ordered a bed and was told that the delivery fee is $99 and will not be delivered until July 24th. I told the man that will be to long of a wait. He then told me that, I can pick it up anytime at the Kernersville location before June 24th. I called to schedule my pickup and after being hung up four times and on hold for 20 minutes. I was told that my ordered will not be ready until June 24th. I felt like I was lied to just so he could make a sell.
I bought a bed there a couple months ago from a man named justin. He was very helpful especially when there was a mix up with the order and the matress had to be re sent. He took time on his day off to help us. Thanks for the great experience!
Good customer service, delivery guys were really great
We bought a bedroom set, with Neil, that fit our style that looks of pretty good quality at a good price. The delivery was quick and efficient. There was a small scratch on the foot and head board that I didn't quite have time to see before signing off, but other than that I had a great experience and we are very happy with our purchase. We look forward to upgrading our next rooms in the future.
Pleasant Salesforce (Jennifer)& (Christian), worked with us, we got a fair price for what we wanted. Will go back!
Great deals, and nice people.
My salesperson Thai went above and beyond to make my desire to purchase a Recliner possible even though I had exhausted all possibilities. She wasn't pushy at all but very helpful. Thank you Thai for a great experience shopping at Ashley Homestore.
Great store!! I appreciate Zoe for creating Couch spreadsheets and for being patient and respectful.
Zoe was very helpful and professional. She gave us the space when needed to look around and take our time. I highly recommend Ashley Furniture and ask for Zoe!
Soon after my husband and I entered into the showroom and began looking at different pieces, we were asked by a friendly sales person if he could help us find anything in particular. He did help us. We picked out the three items in a short amount of time and we are very pleased with our choices. It wasn't easy for us to locate a grey nite stand but the salesman showed us every grey one in the show room. Very pleased and i'd consider shopping there again.
I've never had a bad Ashley Homestore experience but the Greensboro store location off Wendover Ave. is a cut above the rest! They are staffed with kind and helpful employees who never pressure you or rush you through their showroom! I ALWAYS find the exact furniture pieces I need at Ashley and they have always held up beautifully over time, even with extreme use!! Thank you to sales consultant Cherrelle and store manager Christian for going above and beyond when I came in looking for a couch this week! You listened to my needs and found me something even better than I expected to find!
Beautiful experience.
I love my bedroom furniture! Christian and Zoe were so helpful!
Very professional people my friends justin
I walked in yesterday and I came to buy furniture for several rooms and not to just look, but as I walked in the door the person who greeted me was very rude in demeanor in many ways when I asked questions about the furniture. The way she was dressed and acting was like she did not want to be there in the first place or she had some type of complex. I decided not to be rude and walked out.
Some good products but I’m not sure about quality & very sales-y staff. Felt like we were be followed & approached several times.
Zoe is fantastic. Bought friends today to buy a sofa from her.
Egh just ok
Alot of nice style options, affordable, had good sales too. Delivery was fast and easy.
Lovely, well displayed, current with accessories. Sales associate on you 5 seconds after entering and usually keeps a close check on you . So if needing help great but if just looking or trying to be inspired not so much.
Good experience with purchase! Salesman was present but not too pushy. He was able to be creative with our requests. Delivery was postponed several times, which was inconvenient, but actually worked out in the long run. Delivery guys were great with communication and patience when couch was too big for front door way! Love the products-all have proven to be comfortable, durable and beautiful!
Nice furniture store. Pleasant people.
I cannot say enough about our Ashley store. Great place to shop without feeling pressured or rushed. Three rooms furnished from Ashley and we will continue to use them for any furniture needs we have.
Excellent service and selection.
Beautiful and expensive
Had furniture delivered on Jan 7th 2020 around 4:30pm. The driver got stuck in the yard. Tore the driveway and yard up. Had to finally get the wrecker to come out and get them unstuck. Got mud on the front porch and on brand new hard wood flooring. Tried calling the company to get the issue resolved. Kept sending me to different numbers so I just figured I would let the world know my experience. Completely disappointed in this company. I will never buy furniture from this company again.
Great service and products - We recently purchased a new mattress and bed frame from Ashley Furniture. The price was affordable and the financing options were a huge help. I am always impressed with the quality of not only the items I purchase from Ashley, but the customer service of the sales and financing staff, and the care that the delivery team takes in bringing it to our home, setting it up and removing all unwanted items. Highly recommend!
Friendly service Great products
The furniture at Ashley Home Store is Fabulous. The store has any type of furniture you're looking for. The furniture is very reasonably priced and good quality. The sales consultant, Cherrelle was so awesome. She went out of her way to make sure everything was done and set the way I really wanted. Best consultant I've ever worked with. Thanks Cherrelle to you and your sales manager for making my furniture shopping very delightful.
I will say that Shannon was great to work with and helped us find everything we needed for our new home. Unfortunately that's where the good experience ends. We placed several different orders and had five different delivery dates scheduled, which is completely understandable. Of those 5 deliveries, only one was actually delivered on the date/time that was scheduled AND it was delivered by a third party moving company. It took numerous calls on EVERY delivery to figure out what was going on. One piece was even delivered broken. The folks at the store tried to help but there are massive communication gaps between the store and the warehouse. After spending over $11,000 in the store, we were given a $100 gift card for our delivery troubles. I honestly don't even know that we'll use it unless we can find something in the store that we can carry out the door ourselves. Due to all the trouble, we actually ordered more furniture at two other local furniture stores. Both of them delivered within three days and were on time (one actually called to see if they could deliver early!). Ashley has nice furniture and good sales teams but, unless you're willing to deal with constant headaches for deliveries, move on to another store.
My experience went incredibly well and this was my first time there. I'm definitely going back very soon for a living room set. The associates were awesome, I had Cherrelle to assist me.
Great experience shopping for new sofa set. Found exactly what we envisioned at a great price.
Was great
Amazing and they got us extract what we wanted and worked to get us the loan for our credit and we went home happy
I don't even want to give any star. I ordered dining table set, and I finally got it about 2 month later ( delivery was postponed for 3 times.... and they didn't even let me know it was postponed....). Anyway, when I got the table and chairs, the table was already broken. The table has drawers and one of the drawer was broken. So, I called the customer service and the customer service lady said that she know exactly what part is broken because it is happened EVERY time... And she said that she will order the part to my address, and if I get it, call to the Ashley home store and they will take care of it. But, I didn't get anything for two months. So, I called them, but the customer service lady say she couldn't able to find my information!! Anyway, I got transfer for 3 more times to speak with correct person and she said that the part is still delivering... This is ridiculous.
Greatly enjoyed my experience here. Zoe was very friendly, helpful, and informed, and made my experience buying my couch as painless as possible! I will definitely be returning here for furniture in the future.
Nice store and very helpful staff.
Well got a amazing deal on the mattress. Sales Zoe was wonderful. Manager and delivery good too. However after a week I had a simple question. The bed is much fluffier and softer than when we tried it in the store and I just wanted tips to see if I can firm it up properly. I don’t have warranty because it was a close out on floor unit but Can’t get one single person. Their stupid phone repeated goes to a full voice mail....and can’t get my sales associate. Little bummed but I’d still suggest them. Just be sure to get a good contact number when ya go
Great customer service and quality furniture. Salesman contacted us after delivery to ensure everything was to our satisfaction
My salesperson, Michael Magnum was awesome!! Knowledgeable, friendly and gave excellent customer customer service!! He was very willing to do the research necessary and was not pushy. He allowed me to make up my own mind and then he saw the entire purchase and delivery process through to completion! Very pleasant experience!!
*Updated review from end of October 2024: Thai is wonderful! I purchased a new living room set yesterday and it was a great experience. She really knows her stuff, and answered my long list of questions without missing a beat. Her friendly personality seals the deal. Thank you for all of your help, Thai! Updated review from beginning of October 2024: I had yet another wonderful experience with Thai. She was friendly, very knowledgeable and very patient in answering all of my questions. :) She helped me imagine different scenarios and arrangements for my living room furniture, and I'm looking forward to continue to work with her. Thank you, Thai! Updated review from September 2023: I had another wonderful experience with Paige. She was very friendly and worked with me to ensure my experience was great, and that I was able to purchase the lamps I was interested, at the price that was advertised online. Thank you so much, Paige! I will definitely be back. :) I had a wonderful experience at Ashley Furniture! Zoe went above and beyond to make sure I got the furniture that I wanted with the financing that I needed. We ran into some complications but Zoe came in on her day OFF to help me secure financing! She's kind, funny, and I couldn't be happier with the help I received from start to finish. Donya also helped us throughout the process and she was fantastic and extremely nice as well! She helped finalize the paperwork and made sure I understood all of the details and that the correct items had been ordered. The delivery was scheduled on a Saturday so I didn't have to take off work, and they arrived as scheduled and the delivery men were very nice and helpful in getting everything set up, cleaned up, and ensured that everything was set up the way I wanted before they left. Overall I had an outstanding experience and I will be stopping by to see Zoe for my future furniture needs! :)
I had a good experience here from start to finish. The saleswoman Zoe was awesome, very helpful and patient with me. I had to wait about 2.5 weeks for delivery. Furniture was delivered today within the time frame given. Delivery driver was very polite and fast. I would shop here again.
They was great helpful they took they time and got me what t wanted
So I just left out of this place VERY disappointed!!! I was planning on buying a bed today and I walked in found the bed that I wanted. When I needed help no one was available, so I thought. I watched three employees walk around, look at me and smile but NEVER came over to help me or even ask me if I needed help!! They literally looked at me and kept walking or turned around. Sad thing is I wasn’t there to just look I was ready to buy right then smh. I would rather give my money to someone else now!
Wonderful customer service
I had never visited an Ashley Home Store, my experience was delightful I wanted to walk around looking at dining room sets. They left me alone so I could look then when I had questions there Randy Smith was there to answer my questions he was very helpful . I will be buying a dining room set in the upcoming months and it will be from this store. I was at the Greensboro location. Thanks for a great experience.
Came here looking for a couch. We were greeted as soon as we walked in by a very helpful sales associate that pointed us in the right direction. He also answered some questions we had about the furniture and delivery process. We ended up purchasing our couch from the online store but coming in was very helpful. Will be back! Update 8/21 The guys brought the couch today and put it together faster than I've ever seen! They called me this morning and said they were moving ahead of schedule and coulc come by 3 hours earlier than expexted which was perfect. They arrived exactly when they said they would. Very friendly. Highly recommended!
They were wonderful.
My sales associate, Chris, was amazing. He did not make me feel pressured. I was not just a sale for him. I was able to pick pieces I liked to make a set. Chris went above and beyond!! Excellent customer service. Very satisfied and would recommend to others. The delivery team was just as amazing. They took special care of my furniture and arranged it to my liking before they left. Very professional delivery team!! My furniture is amazing and my entire family loves it.
Wish tags had real prices sales guys also walking all around you following just felt like i cant breath.
Ordered a bedroom set from them almost two months ago and was supposed to get it a few days before I left for vacation then they texted and postponed the delivery date to a date that I was on vacation so I had to reschedule and then they delivered everything but my night stand on a date that worked for both of us. Two months later I have yet to receive my nightstand. I’ve called a handful of times and they said they were going to deliver it last Thursday between 1-4 and no one showed up. Also talked to customer service about my experience a few weeks ago and was promised a $100 gift card for my inconvenience that I never received. Seriously this place is a joke. Take your business elsewhere.
Friendly and helpful
Hads some of nicest furniture
Great place to shop!
Purchasing the Funiture was plainless. The schedule delivery kept me up to date with arrival time. The delivery men were the best
Don’t waste your money on Ashley furniture nor the protection plan.They sale cheap quality and try to scam you on the warranty.I broke my bed by sitting down on it and I called Ashley furniture and the warranty was out so I call the Guardian people who I purchased a protection plan from and guess what “Your guardian Protection Products has processed the claim to your furniture. The damage you have reported is not eligible for coverage under your protection plan. The plan you purchased from Ashley Furniture Homestore does cover your furniture for Breakage of wood however your plan states all damages must be relatable to an accidental occurrence. While we understand that this damage occurred from a single incident, the incident is not classified as a customer caused accident. The damage that you have reported to your furniture occurred during normal use of the item. Your Bed was intended to be Sat on; therefore, no customer caused accident occurred. We are very sorry for any inconvenience this determination may cause. Thank you for being a very valued Guardian customer and have a wonderful day. Responses to this email are not received”
Our experience with Ashley Home Store was very nice. The sales person Tai (sp) was super nice and was great to deal with. She got us a great price on the exact piece of furniture we were wanting. The delivery time was reasonable and the actual delivery men were very nice and courteous as well. It was a nice buying experience from beginning to end.
Great furniture, great prices and sales people very nice.
This Ashley was very nice the sales man Randy was awesome the manager was also very helpful I ordered my dining Room my living Room my bedroom Set which I had to get a special bed because I have a bed back and they were very helpful I will shop here again and send friends
More than one month just to get a bed!!
Great payment option and beautiful furniture!
Great products, but the customer service is terrible. No one in the service department answers the phone, and they rarely respond to voicemails.
Got bedroom suite here..it was ok not happy about the quality of dressers handles fell of quickly
No pressure furniture shopping.
Need living room furniture, got what I need, and left happy. To boot, it was affordable.
Very affordable furniture. No hassle from staff.
Make sure your credit is better than good.
Good quality furniture and excellent CS
Love this store and the attention they show their costumer. Jac was extremely patient and helped me navigate through my indecisiveness to select the prefect items for my new home. Will return in the near future.
The sofa is beautiful, the salesperson was so helpful and led me to the perfect fit for my needs. Everything was easy. The delivery happened as promised. I got my text, left for home and the timing was perfect. I was 2 minutes later than the truck and they called to let me know they were there. Very nice experience all around. And last but not least the price was great.
Robert Dickerson was awesome at the Greensboro location he was so helpful. Made purchasing my new bed so easy. Great service, store was clean and Robert was so knowledgeable, please give him a raise. From beginning to checkout, Donya with her beautiful smile was amazing letting me know about delivery, warranty, and checkout. I would recommend getting your furniture at this location.
Hard time getting my items delivered on time.
Just left this store and being in customer service my self I have to say my husband and I were extremely pleased to have had Shannon help us. I had found a section on the website, they did not have it in store but Shannon was happy to help us order the sectional, explained the whole process beautifully, even showed us a similar sectional just to show us the sizing and another chair that had almost the same fabric so we could feel the fabric. The price was a home store special I wasnt about to pass up. We actually had just came from the winston salem store and showed a woman sales associate the same picture and because they didnt have it in store either she proceeded to show us larger more expensive sectionals. So very happy to have decided to take the drive out to this store.
Great selection of furniture, most US made. The sales associate also offered me a sampler of different fabrics so I can check at home which one matches best, so I can order in that color.
Shanon Wade is the best salesman ever.
Mike great customer service friendly and good atmosphere very knowledgeable appreciate the service
Very helpful staff. I've bought both of my living room sets from here.
We started our search for a sectional, We went to a few stores, started at Ashley in Winston-Salem, Just looking, then we went to Greensboro to look at the one that we loved, well the salesman at Ashley store in Greensboro was not so nice, and was not truthful with us. We went to the Ashley home Store in Greensboro where we Met TIM, He was SUPER nice and told us that if we loved that couch he could get it for us from the Ashley store. So we went back one more time to make sure it was the right one, we got the same sales person who again told me the same things that were not very truthful. WE went back to TIM at the Ashley home store, and ordered the couch, I looked online one more time at it, and I noticed the price was different online, I showed TIM, he price matched it!!!! SO fast forward 5 days later, I was showing a Friend and Noticed the price was even cheaper!!! I texted TIM asked about Price adjustment, he said yes we do, call the store and gave me the number and speak with ASHLEY, I called and spoke with her, SUPER NICE and adjusted the price and our refund was back to us with in 12 hours!! I would say that ASHLEY and TIM are tow of the nicest people we let on this furniture shop!!! I also would like to Thank TIM again for allowing my 3 year to take his rain boots off and lay on every couch that was in the store!!!
My husband and I have purchased from here twice and had a great experience with help from Shannon. He was very knowledgeable and went out of his way to show us different furniture options - he even helped us think about decor choices.
Great service. Placed order and received when scheduled. Pleased with furniture purchase
Quality furniture. The furniture not only looks good it is also built to last.
I love my new mattress. I would wake every morning with back and neck problems. It got so bad I was gonna go to the doctor to get them to prescribe muscle relaxers. I decided to replace my 9 year old mattress instead. The very next morning after sleeping on my new mattress, I felt well rested and there was no back or neck pain. Plus the mattress is so high up now. This is the best purchase I’ve ever made.
Very friendly Sales Associates.
great store. niece absolutely loves the bed she has
Very expensive. A lot of pressure to buy something.
Always a pleasant experience. This is our second time buying a living room set from them. Got a leather power reclining set for a great price.
I bought and entire living room set here, spent close to $300 for delivery and on the day it was supposed to be delivered the coffee table I bought was damaged so they had to reorder it. The second time they were suppose to deliver it they call me the morning of, to tell me it had been damaged once again... I have yet to get this issue resolved and needless to say I will never purchase any furniture from Ashley’s Home Furniture again.
The salesperson that worked with me did not pressure, hassle or try to talk me into anything I wasn't asking for. The transaction was very quick and easy. The showroom was VERY nice and the manager took the time to speak with me and my children as we looked around. Highly recommend!!!
Sales associate Ben is excellent! He will take care of you!!!! I had a wonderful experience shopping for furniture and a complete bed set! Excellent!!!!! I will continue to bring Ashley HomeStore my business! Thanks Ben!
The team at this Greensboro location is superb. I worked with Mike on the floor who was able to get me a bedroom set, mattress, some accent chairs, and a lift chair for my mother - all at a great price! He was patient with all of my questions and so knowledgeable about the products, having worked in the furniture industry for most of his career. His general manager, Christian, was also very helpful and Ashley at the front desk was the sweetest! Would highly recommend this location and its general manager - just make sure you ask for Mike.
Nice products, choices limited for what we were looking for, but many products available, prices competitive, does not offer package deals for living room sets
The sales person Donnie was great. Very knowledgable and was interested in what I wanted amd sold me what I wanted. Very pleasant and communitavive. If you go there ask for donnie you wont be disappointed.
I have bought many things from Ashley furniture. Love the product and customer service everytime. Thai was excellent guiding us through the process, helping us get exactly what we were wanting. Highly recommend the Greensboro location.
I worked with Shannon and from the very beginning he had great customer service, high knowledge of the product and willingness to help me get the best deal. I have been shopping for furniture at several different locations and my experience with Shannon by far was the best. I know in the future I will work with him again.
Great quality furniture!! Excellent customer service!
Ok...need better products!
Ask for Josh he's amazing he didn't rush me, he was very knowledgeable about the items in store and online. He made my first Ashley experience without my mom amazing.
This is a good start, but they retailer has excellent floor service
Our salesman, Joe Mann, was AMAZING!!! He was very helpful without hovering over or smothering us. He even made sure we knew about the law enforcement/military discount we could utilize. The two delivery men were EARLY, fast, efficient, incredibly quiet, courteous, gentle with bringing our items in not damaging a thing, and put things exactly where they needed to go.
Ben Phillips was our sales consultant. He was so helpful, he assisted us in measuring a sectional couch to see if it would fit in our basement family room. Unfortunately we were unable to accommodate that particular couch, but we will be back soon to look for something a little more smaller. Thank you Ben for your professionalism. I appreciate that he wasn't a "pushy sales person", and he even tried to get me a really good deal! See you again soon! Shane Thomas
Lenika was so helpful during my shopping experience. No pressure to purchase anything but with her helpfulness I ended up buying a whole new dining room set. I highly recommend requesting her if you visit this location. Thank you for all of your help Lenika. Hope to meet with you next time.
We did not purchase anything today, but Ben Phillips was an exceptionally knowledgeable and helpful sales person.
Michelle was very helpful and accommodating to our needs. She got us a good deal on 3 rooms without breaking the bank. A very good salesperson. Would recommend her to friends and family!
Bought a sectional a few months ago. It’s cushions constantly slid down. So upsetting. I wouldn’t recommend this at all.
Ordered living room set. Wait for it to be made, then wait on delivery. While waiting for delivery to be set up I called the warehouse and had to leave message with instructions for delivery. They claim I never called. Guy shows up for delivery and I try to get person to let him in and I can't reach my guy. I tell delivery guy to stop at office to get someone to let him in and he stated that he couldn't. He has to pass right by on his way in and out. The attitude I received was bull. Called customer care and received same attitude. They just lost a sale and I will make sure I tell everyone I can how ignorant these morons are.
Love my couch set
I had probably the worst retail experience ever at this store on S. 40 Dr. THESE SALES AND OPERATIONS FOLKS DO NOT HONOR THEIR QUOTES!! During their memorial day sale, a sales rep quoted me a price on a power recliner that I finally found after much looking and price comparisons. This price was approved by a sales manager. I was told the Memorial Day sales had been extended until 6/11, but just to be sure I went back to the store 5/31 to make sure that the sales rep would be available 6/4 and that the price would still be good. TWO sales reps said the sale was still on thru Monday 6/4 and the original sales rep WROTE DOWN THE PRICE ON HIS CARD and gave it to me along with the Inventory number. When I went to the store to purchase the chair today, 6/4, the sales rep was not there as he indicated he would be and another sales rep and the operations manager refused to honor the price even when I showed them the card, saying they "couldn't". To say I was mad does not even begin to cover it. I had looked at recliners at their other store, the outlet store on Gate City Blvd. The manager there, Lonnell Johnson, honored the price originally given after checking facts and price comparisons and I was very impressed with him and his staff. I think he did touch base with the General Manager at the S. 40 Dr. store and that person did not block the sale price given. I will NOT shop at the S. 40 Drive store if ever I need anything from Ashley--I will only deal with the helpful staff at the Gate City Blvd. outlet store as they also sell retail.
Friendly sales people
I purchased two beds for my daughters from this store the first week of May. They didn't have the beds on the floor as a sample, so I ordered them online with a pleasant sales rep. The beds were delivered two weeks later. One bed was broken so they took it back to the warehouse. It was almost a week later before I heard from them again (only because I called to find out the status) when I was given a new delivery date, for yet another week later. Today that bed was delivered, broken again. Now I was notified that this bed would have a cosmetic defect and that Ashley would order a replacement bed. I was called yesterday and was told this. I accepted the delivery because I have 2 kids sharing a twin bed right now. Today, when the delivery arrived and I saw the extent to the defect, I had the drivers take it back. The cracks were too big and the drawer wouldn't even function! I called the store and was made to feel like I was a nuisance! This is unbelievable! On top of this they will not confirm when I will be receiving the new bed. This was my first Ashley purchase, and it will definitely be my last. They want to charge me a 25% restocking fee for returning this damaged bed also. I hope this doesn't happen to you, but I definitely don't recommend them at all. I had to give them one star to write the google review. What an awful experience and I cannot even say how much longer I will have to endure this since I haven't received any answers.
Great customer service
Good prices, good service.
Worst furniture store experience ever my daughter moves on Sat paid for her furniture to be called 2 days before the pickup date that her furniture is out of stock until late May at the earliest why can't they check to see what is in the warehouse be getting ppl hopes up high and taking the money to be disappointed. Give our money back and we will go to a more dependable furniture store because Ashley is a joke. I asked repeatedly will have the furniture be in on that day or before and was told yes.
I was able to look online, then walk into the store and talk to a knowledgeable associate who took my order and set up delivery in one week from my purchase. The furniture that arrived was exactly what my husband and I was looking for! Would definitely shop there again!
We paid like 2 month ago taxes and delivery fees,they changed the delivery date twice, still they couldn't make it, waiting the refunds, bout from Amazon, arrived in 4days.
We ordered furniture for our new home and was highly disappointed. We received a phone call the day before scheduled delivery stating that 2 of our dining room tables were damaged and could not be delivered. When furniture was delivered we were informed that we had no bedroom furniture and that we should have been notified by phone that we would not be receiving furniture because it was not on the truck. I immediately called the store and asked to speak to a manager and was allowed to talk to sales associate. To wrap up the disappointment, the furniture could not be delivered until 4 more days. I will never order furniture from Ashley again. Customer service is absolutely ridiculous!
The floor people are courteous ,but there is one customer service person there attitude is terrible. An she mess with her cellphone to much.
(Translated by Google) Good service, excellent presentation and competitive prices with other furniture stores (Original) Buena atencion, excelente presentación y precios competitivos con otras mueblerias
Great experience.
So let me share my experience since I have been working in retail for over 20yrs I know you don’t always hear about the good. So I purchased a living room set from here a while back and paid over $3k for it. The leather started cracking and peeling on the couch which I was not satisfied because I felt with the price I paid it should last longer. I called the store and spoke with Yolonda and Christian they had me send them pictures. To my surprise they offered to replace the couch but I had a concern since my set they didn’t offer anymore. They only had 1set in the store that was the same color but the design was very different. I express that I purchased a complete set and I felt I should get the complete set replaced. Both Yolonda and Christian both understood my frustration and offered to help me as much as they could. Christian offered to sell me the matching recliner at his cost but I didn’t feel that was fair to me because I would have to pay between $600-$700 out my pocket. Christian stated that was all he could do but Christian and Yolonda didn’t stop there they help me reach out to there RVP whom seemed very busy and hard to catch up with or have him give me a call. They stuck with me and displayed the up most respect and professionalism towards me even when I showed my frustrations. They didn’t give up on me they stayed with me until ultimately I got credited for my entire set. Trust me they have me for a customer for a long time to come I was already in love with Ashley furniture as this was my 2nd set that I have purchased from them. I have already sent customers there way and will continue to do so. I thank you and really appreciate Yolonda and Christian for how they treated me and help me get what I deserve.
Wonderful experience, salespeople were fantastic (in the Greensboro store). Purchase was easy and simple.
Quick and easy experience. Got what we wanted and delivery was great
Jordan Wilson was great!!!
Very helpful staff
Great service!! Will be back to shop for furniture again.
Paige was awesome as she helped us to find a dinette set and loft furniture that suited our needs. She was a joy to work with.
VERY VERY nice store. Pleasant sales persons. No nagging, pressure. Found what we wanted, Salesmen, shows photos, prices? Came back, great, much better deal. Very satisfied. P.S. ITwas really hard to decide. They have very beautiful, reasonable, furniture. Loved the coffe tables that " opened up". Great!!
Friendly salesmen, not to pushy. Let's hope the furniture does as good
Worst service.
Salesperson was nice. We bought a sofa and elected to pick it up at the warehouse after 2 weeks of being delayed. We got the sofa home, unwrapped it and it had a glue mark on one of the arms. Called the warehouse, and they advised that we bring the sofa back to the warehouse and exchange It! Really? The store wouldn't help, we reached out on Twitter and someone from corporate there asked for info but we've never heard back. Lousy service
Relaxing environment, everyone was really nice and knowledgeable about the product
Had never been to Ashley before. Overall impressed with the experience. Nit the greatest enduring quality of furniture, but thankful to have pretty merchandise available at this price point.
Aimee Irvin was our sales rep and she was awesome! Even called us to check in to make sure that we loved our furniture. Aimee told us to ask for an earlier delivery because she knew I was having surgery and the furniture would be better for me in my recovery and arrive before my sons' 15th birthday! Thank you so much~ Heather Miller
Pricey
Good selection
No quality control. Paid $3,000 for a sofa and it has a few quality control issues. I'd contact Ashley furniture but the sales rep made it clear to not call when we find faults after the initial delivery. We were told after we signed the papers it was all on us at that point. But let's be realistic, there are some things you just can't notice at a quick glance. So now I see why the sales rep made that so perfectly clear, they sell problematic furniture. Our $600 lift top table is uneven when closed. They sent someone out to fix it initially and he told us there's just not much you can do about it and that there will always be a gap on either side.
Charelle is the best!
Dominique Williams assisted me at Ashley Furniture in GSO. Told her my predicament with searching for a sectional and she provided me with accurate measurements to accommodate my space at home! Thank you!
Had a wonderful experience buying a couch for our apartment. Randy Smith was a great help and showed us the selection of couch in our price range.
Good selection and very willing to work with me on an offer found online that wasn't available in-store. Very flexible with delivery days and installation in home was very professional.
Frances was extremely helpful and provided great customer service!
Good quality, and friendly stuff
Frances was a blast, we had so much fun and got what we came for.
If you are looking for great furniture or mattresses at a great price this is your store! They are so very friendly and professional. They will help you without smothering you!! Joe M was our representative- top notch!!
Decent selection
Very knowledgeable and professional sales staff that helped us pick out the perfect new mattress and adjustable frame for our bedroom.
I bought a bed, mattress and lamps from Ashley Furniture in Greensboro Aimee spent a lot time with us and gave us a wonderful customer experience. Aimee and her manager were kind efficient and helped in making our purchases and delivery go really smooth. Very please and would highly recommend them.
I came to Ashley's Furniture for some living room pieces to complete my new place and Gabe was such a great help!! He helped me from start to finish without being your typical pushy salesman. Instead, he was very patient and made me feel comfortable with the whole furniture buying experience! Because of his great customer service I left out with more than I originally planned but needless to say I love every item that I purchased! Thanks Gabe for all your help! I recommend him to anyone looking for a stress free furniture shopping experience.
Frances Caspers helped me and she was exceptional. She helped me so much. We found a bedroom suit that I loved and a mattress too. I thoroughly enjoyed my time in Ashley. Yay!
Randy at the Greensboro Ashley Homestore is awesome! I visited two Ashley Homestores (Winston Salem & Greensboro) today and decided to purchase from Randy at the Greensboro store. Randy listened to my needs and worked hard to make me a satisfied customer - he succeeded! I would definitely visit Randy again and would recommend the Ashely Homestore in Greensboro, and Randy, to my friends.
I had a great experience. Ben phillips is a great saleman . Everything he helpes with was excellent. Couldnt have had a better time picking out furniture and mattress. Thanks greensboro, nc Ashleyhomestore and Ben Phillips :)
Nice Furniture, Sales & Admin Staff. Good management. Delivery and set up Good. Husband and I satisfied.
Thanks to Taylor Hendricks and Shannon Wade for a superior shopping experience. They were knowledgeable but not pushy- a rarity in the furniture world, in my experience. I got exactly what I wanted, with helpful, friendly input.
Great experience! The style we saw online was not on the floor but Ben showed us the comparable one and got everything ordered for us the same day.
Ben was such a great help!!! What we loved online was not on the floor but he showed us the comparable style and fabric!! Great customer service!! We will be back!
Ben is the best!! friendly staff. Thanks for everything Ashely love my furniture
Sales man by the name of Ben is the best sales person ever. Will always do business here very friendly.
Ben phillips is very very good sales
i really admire tge customer service,as well as the value of the furniture,and prices,yes i would recommend ashley to the world,i especially liked the agent who srrved me he goes ny the name of ben p. he was and is very informative,and helpful
I had A very great experience at this Ashley Homestore In Greensboro NC !! Frances Caspers and the manager Christian Awori was very nice and had very good customer service I will highly recommend this store and will come back for future purchases thank you from A very satisfied customer!!
Very good experience specially with Mr Ben Phillips he goes out of his way to help you with your purchase, he was extreamly helpful and gave us the best prices, every time I come in his always very friendly and he goes above and beyond...
3 stars only because good military discount. Local store was less than accommodating. Bought furniture from competitor down road.
We had the most amazing experience at Ashley Furniture with our Sales Consultant Taylor Daggert! She took her time with us, worked had, and got us a great deal! I would recommend anyone in need of furniture to go see Taylor she is amazing!!!!
Brand itself shows how good furniture available here
Competitive pricing and no haggle strategy won my business today. Thanks.
I went in to look for a chest dresser and was helped by Francis Casper. Such a friendly and professional woman. She was very helpful and answered all my questions. Even the manager Christian Awori spoke with us as well and he was a delight to speak to as well. Excellant customer service. I will be going back!!
Beautiful store, great experience!
This team is fantastic. I would definitely recommend this place. Even the manager Christian came and assisted me with my purchase.
I been leaving 6 years in High Point moved from Raleigh, and I like to come to Ashley when I think about a good furniture. I got my dining table here 6 years ago and still very sharp. I got a bunk bed for my girls and a queen bedroom set. All of them have lasted all this years with no problems at all. I just was there last week and got me a very nice dresser and 5 drawel chest and I am waiting for them to deliver me. So excited. That was the only thing about it this last time, the delivery is taking about 10 days :(. As soon as you get in the store the sales person asks right away if you need anything. They let you look arround and enjoy the store, but when you are ready to ask something they are always close to you.
Excellent service! Everything went smoothly with my purchase and delivery. I would recommend Ashley to EVERYONE! Management was top notch!
Today's experience was nothing short of amazing. Mr. Joe Mann was very helpful, knowledgeable, and patient with us. Most importantly, he listened to our need and didn't try to push anything else on us. He was completely honest and informed us on the importance of purchasing insurance and the additional items we needed to ensure we'd have maximum use of our purchase. We came in to simply look and because of Mr. Joe's superb customer service, we decided to move forward with the purchase today.
I visited your store on 7/17/17 and had the pleasure of Frances Caspers as my sales representative. I came to the store looking for one specific item. Unfortunately you did not have what I was looking for, but Frances was very helpful in helping me research where I might find something that could possibly "fit the bill". She tried her best with the merchandise that Ashley had in stock and on-line but nothing fit my needs. She is an asset to the Ashley Homestore staff. I appreciated her services.
Great buying experience. Critisian was great to deal with. In and out in less than one hour with everything.
Well, if I could, I'd put MINUS 5 stars but since that isn't possible, I'll put 1. I purchased a couch and love seat from Ashley's in Greensboro, NC on Stanley Rd in November 2011. The back of the couch is now peeling and the arm and seats are starting to do the same thing. I've contacted Ashleys and they say they knew there was a problem with the material but since the warranty has expired the only thing they can do is offer me 30% off of my next purchase. REALLY?!?! Why would I intentionally purchase inferior products? I've seen a lot of negative reviews about their "leather" furniture. Poor business! Poor customer service!
My husband and I visited Ashley a few weeks ago and then last Friday we went back and saw Randy again and order the furniture we had first looked at plus another piece he thought would go with what we had decided on. He was very pleasant and very helpful and professional and a great salesman. We appreciated his time he spent with us.
Furniture looks cheap.
So EZ and comfortable, the saleswoman Aimee was great.... Thanks Aimee
We shopped other furniture stores and found the staff to be rude and not very friendly. We walked through the doors at your store and were greeted immediately by Aimee Irvin. She was super friendly and very professional. She helped us with choosing the right sofa for our living room. I will recommend her and your store to more of my friends and family. No less than 5 stars from me.
Aimee Irvin was amazing on her service to my wife... she walked in and she greeted my wife like she was a queen for the day.... i really appreciate the kind service that she recieved... no less than 5 stars for her...
A+ experience. Christian and Monique were excellent. We purchased what we wanted, and once we found the same item less online they matched the price. Ended up saving $1400! Great deal great service
Eh...pricey and didnt care for any thing they had.
Everything was over priced, had to hunt down a salesperson, salesperson was not knowledgeable in any of the products, didn't ask any qualifying question to find out what exactly I was looking for just randomly showed me things
Fantastic furniture.
Happy with the customer service Ben Phillips gave myself and Eric yesterday. He went out of his way to ensure we got what we needed and took time with us...even up to closing time. Thank you Ben!!
Good selection of furniture. I just didn't find what I was looking for but good choices.
We always shop at Ashley. The furniture is high quality and the prices are great. We've always had great customer services!
Great selection, but it'd be nice to be left alone while shopping. I won't be back strictly because I could not have a second to think for myself without employees constantly seeing if I needed help, too much. Do less
Ordered new furniture 4 weeks ago was told the table would be a longer wait but the other furniture would be here in 2 weeks keep getting calls telling me the furniture is not available will be next week got the same call today buyers beware they also tell you they will give you the extended warranty on your furniture but try and add it on your total bill with out you seeing it pay attention to your paper work when buying from this store and for the rude lady at the desk that does the paper work try being nice and not so damn rude. We are the customer not you, you act like we are a bother to you when asking a question you were also rude to the salesman.
Worked with Cherelle to find a mattress set. She was great and I didn't feel pressured to purchase at that time. Eventually I purchased my mattress elsewhere, however I came back and looked for Cherelle to help me find a bedroom set I found online. They didn't have the set in the store but she found it and ordered it at the discount price online. It's here and I love it! Also, the guys who delivered it were great too. The put the set together in no time.
Friendly and helpful, but not pushy sales staff. Quality furniture at a decent price.
Quality furniture at a fair price and made easy for us to finance at 0% interest for several years. As far as we are concerned there is no other place to go but here to purchase our furniture needs.
I bought a couch from Ashley. The service was great and we went to the warehouse to pick it up and everything went nice and smooth. Love my new couch!!
Nice layout, pleasant sales people.
1st time in store. Great salesperson ! Bought 1st time a sofa. Date and delivery was on time and well installed ! TOTALLY SATISFIED WITH ASHLEY HOMESTORE !
Willing to negotiate price if you pay cash but still pricey
When it was time to redo our living room with an entertainment center our first thought was Ashley and their Porter series. We already had several pieces of that furniture from several years ago in the living areas as well as a bedroom so we were familiar with the quality. Ben, our sales person was very helpful yet not pushy at all. Their large entertainment unit fits in perfectly, matches what we already had, was even on sale and was delivered on time as scheduled. Another great job!
I had spent over a year looking for a full bed with trundle for my daughters room. I found a great deal with Ashley online. When I went into the store they didn't have the bed in stock or display, but were able to get it for me with the same discounted rate. It was a fast easy process. Delivery was easy too and they set up the bed in no time. Overall great experience.
Adam Fields - Incredible salesman ! He was my first contact via phone, and with such a pleasant phone demeanor and helpfulness, I asked for him when I arrived at the store. He was patient, searched for me until we found a resolution to my requests, dilemma, furniture needs and wants, never pressured me, and was every second, just as caring about me as his customer from start to finish. THANK YOU Ashley Furniture for having Mr. Adam Fields on your team ! Excellent representation for your Greensboro, NC, location.
Really enjoyed my experience. Furniture was of great quality. Staff was very helpful and polite. Will definitely go back !
Best selection of furniture and mattresses in the Triad! No need to worry about driving all around Greensboro looking for a better price or service - they have everything under one roof! Stop by and support a great cause, Hope to Dream- helping local kids get a great nights sleep!
This has been a fabulous shopping experience. We had an amazing sales associate. Thank you so much Robert Dickerson for your amazing service We will be back!.
Love love love this store. Great customer service, Robert helped us from our current search for a sofa to helping us keep future goals of a new mattress in sight. Beautiful showroom and wonderful options. Robert made the process of purchasing our new dream couch simple and affordable. Definitely recommend.
Mike was great he helped me get the best bed for my health being that I just had back surgery. He also was very mindful of my budget and did not go over. I truly feel belled to have had him as my sales rep today
Had a great experience in the store. Walked into the store and people are smiling and really willing to help. Asked a few question and they had all the answered that i needed they are very knowledgeable. I chose to have the couch I purchased picked up. The gentleman that helped me load was awesome. took his time and made sure that he didn't damage anything.
Had an excellent experience from the minute I walked in the door until I took delivery of the sofa. Everyone was extremely helpful and professional. I will definitely return there to do business again!
I shopped around at several other stores and kept returning to this store. Mr. Mike gave great customer service and was very pleasant to deal with. I will definitely be referring others to this store and will shop here in the future. This is a great place to buy furniture!
Ken was very helpful and informative! Just wish Robert gave us the vaccum. Haha
I was very pleased with the service while shopping. The sales associate was extremely helpful and made our experience a pleasure. The delivery arrived at the date/time indicated and the staff was professional and courteous. However, we purchased pillows which never arrived, even after 6 weeks. I'm not sure what happened, but I would still consider shopping there in the future.
Cherelle was so awesome. My family came in several times trying to find the right dining room set. She was very professional, patient and offered great advice. We will definitely purchase from her again in the future!!!!
Ramona Marshall and Claudia Davis had a great experience and great pleasure to be assisted by Mr. Damian Hemingway , with great sales , great customer service. Had a defect in furniture, the tech, and Damian handled the problem effectively, which I greatly appreciate, This is the kind of customer servicing that would keep people coming back, Thanks Again for your help.
Robert Dickerson was the best at assisting me for exactly what I was looking for while browsing the store. Great salesman!
Damien was great in Ashley Furniture Store today in Greensboro. I'm excited about moving into my new apartment with my new furniture. I am very comfortable with my purchases. Thanks for a great experience!
Joyce provided me with excellent customer service today. She carried a wonderful smile on her face and also she provided me with a lot effective information. I would recommend her services to others in the future.
cherrelle gave great service!!
Jo was excellent. She was very nice. She was not pushy or overbearing. Great experience!
My experience at Ashley was amazing. I applied for financing and Yolanda was extremely knowledgeable and patient. She was one of the main reasons I will be a continued customer
Becky was very helpful even though we mentioned ahead of time that we would likely not be buying anything today. She was polite and very informative for all of our questions. Thanks Becky!!!!!!!!!
We shopped at the Greensboro Location today and our associate was Becky. We were just browsing for a future purchase and she was not at all pushy or upset with helping us out. Very friendly, well-dressed, and helpful. CR
Ben was very friendly and wasn't pushy so that was a big plus also very knowledgeable about the items he was selling good selection def recommend checking him out if you come
The experience I received today at the Ashley Furniture Homestore was exceptional! I was greeted the moment I walked into the door. My sales consultant was very knowledgeable about the furniture pieces I was interested in and he guided me in making well informed decisions. I was able to get everything I needed done in one day.
Sales associate greeted me immediatley , very professional and courteous. showed me what i was looking for and purchased the sofa
This was the first time into the Ashley Home store, Morris Wood was very helpful with everything and once I'm ready to purchase I will return and ask for him to help me out.
Very informative, answered my questions and was considerate of my concerns. Not pushy at all.
We had a very simple, pleasurable experience while shopping at the Ashley Home store in Greensboro, NC. Our sales associate, Jo, was extremely helpful and quick to answer all of our questions!
We worked with Mike. He was extremely helpful and worked with us to give us the best price. We especially liked the fact that he was not pushy.
Sales staff was very helpful and knowledgeable. Wide variety of different styles of furniture.
Very helpful, wide variety of styles available.
Coby was very helpful with all of questions .
Coby did a great job greeting an assisting my husband an I with our purchase.
Morris Wood was very professional and help with all my selections. Will buy again.
Morris was very helpful and patient during the whole shopping experience.
My sale associate, Robert Dickerson....did a wonderful job for all my needs. Very Professional, knowledgable on product. Highly Recommend.
I had a great visit
My experience today was amazing! Get sales!
Ben was very helpful and kind . Would definitely recommend Ashley Furniture for your next furniture purchase especially if Ben is the salesman .
I found Joyce Donahue to be a breath of fresh air when it comes to a sales consultant. She was extremely knowledgeable and helpful but not overbearing. I will recommend her to anyone shopping for furniture.
I have been looking for a counter height square table that seats 8 for a couple of months. I have been in several stores, but no one had what I was looking for, and they were not willing to help me to locate one. I came into Ashley Furniture in Greensboro, NC, and Joyce Donahue assisted me. She was very friendly and personable, and put me at ease from the beginning. She was very knowledgeable and patient with me, taking me around to see the different styles, listening intently to what I was telling her. I did not have any intentions of purchasing a table today, but the quality of the table that I found, coupled with the price and service received from Joyce prompted me to purchase it on the spot. I am anxiously waiting for the delivery and set up on my new table, but to this point, I am pleasantly surprised, and very pleased with the service I have received. I have referred my sister here, and she is looking to make a purchase, too. In a few months, when I am looking to replace my living room furniture, I will be back to do business with Joyce again.
Damian Hemingway is a wonderful salesman, he is friendly, knowledgeable, and super helpful but not at all pushy in any way. I would highly recommend him for any furniture purchase you may need to make!
Mr. Rober Dickerson is great sales manager at the Ashley Home Store in Greensboro. He helped us out on the pricing and gave great guidance in matching furniture, Appreciate the help.
Its a great store. Robert Dickerson helped us a lot. He answered all our questions thoroughly. He is an asset to Greensboro Ashley Store.
Great service from Ben. Very helpul and knowledgable.
Jo is such a helpful salesperson!! She took us exactly where we needed to be and was very efficient in giving us a great range of options. She is very professional and made us feel comfortable. Great customer service!
very good experience, helpful service, friendly customer service
Very helpful
Great service from Ben at Ashley Furniture. Helpful and knowledgeable and answered all of our questions.
My experience has been great. Morris has been incredible and has been very flexible in accommodating my schedule. I really appreciate his time and effort. He is a very great individual.
Colby was a great place! Very professional and had a wonderful personality. Very accomodating.
I was recommended by a friend to come to Ashley furniture for my couch because she had a great experience. I did as well. I didn't feel any pressure to buy anything and I was able to look around at everything before making a decision. I plan to shop there in the future.
Only giving this a one star b/c I have to to write a review. My son paid over 3K for a living room suite in April of 2015. Something inside the couch broke two weeks after purchase - Ashley repairman ordered the part & it was sent in a few days. It is now March 24th 2016 and it still isn't fixed! He and I call weekly to the store asking to be scheduled for repair. Have also requested they give me the district managers name and contact info...they tell me I have to go through the manager there (and that's been no help). We've been hung up on, put on hold (for infinity), told we'd get a call back...etc and still nothing. Save up & pay the extra money, go to Furnitureland South in Highpoint if you live in the triad. You will be so glad you did - whatever you do avoid these clowns!
The sales person told me I didn't require a box spring for my bed. But the delivery guys ask me why I didn't buy one because it required one. The sales folks brought me out a sliding set of slats on a Sunday that I was happy about, but they didn't screw the slats in position in the pre-drilled holes. I had to get my son to do that part for me. I really liked the sales person, and the product, but the disagreement about it requiring a box spring was annoying.
Worst customer service in the world. I asked for a 100% refund on a purchase because I changed my mind about it, and they still charged me $300, for a delivery fee and restocking fee....even though I never even saw the furniture. Very disrespectful staff. Do not shop here.
Ben Phillips is a very knowledgeable salesman. He steered us to the perfect couch and love seat for our needs. Their furniture is very high quality. We will buy from them again.
Nice clean store with a great selection. Sales associates were very helpful as well.
Usual fair of furniture.... Helpful staff.
I bought my bedroom furniture there and had a very good experience.
excellent assistance from the salesman, and pickup went really smoothly as well. We bought couches, so assembly wasn't an issue. The couches were packaged excellently and in perfect shape when we got them. Really satisfied.
Keith was a very good, patient salesman. The delivery crew were professional and efficient - I'd recommend them to a friend.
Had a wonderful experience despite the fact at time of delivery my sleeper sofa would not fit into my apartment. I had to reselect a sleeper. I was very annoyed that I had to go through this process but Nick the General Manager was so helpful. He found the perfect replacement and provided excellent customer service.
Great furniture & service. Between ourselves and our daughter we bought six rooms of furniture. Always arrived on the early side of the delivery time frame. A problem with one nightstand was detected before delivery and promptly reordered & delivered. Everyone from sales to delivery were professional & courteous. I'd call that a winning combination.
Worst place ever to buy furniture. I bought 4,000 worth of furniture and 4 out of the 5 pieces has broken within a year and a half. The bedframe completely broke in the middle so the mattress blew out and I bought the extended "guardsman" protection plan and they said it wouldn't cover it. On TOP OF EVERYTHING. I was told my payments would be 151 a month for 12 months for the furniture and 18 mo. for the mattress and if I paid this I would not be charged interest. Well they split the accounts (which I was not aware of) and I ended up paying 700.00 in interest for furniture that I was promised would be interest free. Seriously the worst decision I've ever made and I have not received any compensation or help at all for this issue even after buying the 300.00 protection plan.... DO NOT GO HERE.
Do NOT shop at this establishment.
Just purchased over $6000 of product on my sons bedroom suite and our bed. Our Sons furniture was not correct when it finally arrived and we sent back. Sales lady (Angela) on first day we were there was very slick and told us what we wanted to hear "you have 90 days to bring back" on a TEMPUR-PEDIC and moving base, we purchased and gave it 2 weeks and figured out that for sure we could not sleep on it at all. Called Ashley back they said "well give it 2 more weeks and lets see if you get use to it" so we did, still cant sleep on it. So we went in to the Ashley store, Then they tell us the $1500 base is not refundable! So after I almost ripped their head off for not telling me that when I purchased it we picked out a regular mattress that we both liked that was cheaper, ($1200) then they told us that the exchange had to be at the same price! Then we were very ticked off so talked to a manager (Nicholas Vega) he was no help at all told us however we could pick what ever out and he would exchange, costing us $300 to exchange the $2600 mattress! We agreed and waited until the day before the deliver date and called to find out that no order was made to deliver anything! My wife and I both got on different phones and both called at the same time, She was told that our sons bedroom suite was now cheaper than we paid, (we were also told while signing financing papers that we could call and get sale price within the first 30 days!) The lady on the phone gave the call to someone else that explained that because we financed we could not get the sales price! Would they really give us a sale price after purchase if we bought in cash? So do they give cash back to a customer when they have a sale on the same item they just purchased days before? I doubt it My call was the 2nd call in the same day talked to the same guy (John) that told me he would find out and call back, waited 7 hours and called again and then he says he will get the manager to call me. So no new mattress for us just a over priced sponge on a motorized base that we cant sleep on. Dont be surprised if Ashley Furniture closes in Greensboro, I will do my part in making that happen! If it was legal I would burn the building down!
I recently financed over $3000 for a dining set. I got it home after a delay in ordering( salesman ordered wrong items). I then finally get it to my home only to find that that table will not go together and 2 of the chairs have the same problem. I was told told call the service center and i left message after message and no call back when it clearly states on the recording all calls are returned within 24 hrs. I will never buy another ashley product again and they will be lucky if i don't sue them for deceptive sales and unusable product. I have bought furniture many times with no problem and this company is the only one i have ever had a problem with in over 20 yrs of buying furniture.
I do not recommend Ashley. Overall store visit and experience was poor. Sales persons Cherrelle was barely knowledgeable, equipped with no tools but spoke very high of themselves (actually this is all she had – we make our own furniture … we know what is in it, we can deliver faster than anyone, we are soooo much better than rooms to go or anyone else etc). we purchased sofa and love seat on Jan12, we were promised delivery on Feb 5 ( like 25 days from purchase date – Yes. We took it because my wife liked the style). Today (Feb 5th) they called to say it can not be any sooner than Feb 19th. When I asked for cancellation because we have a get together at the weekend and I MUST need something, I was told of 25% restocking fee. ( they don’t understand this cancellation is because of their mistake). When asked to speak with manager .. I was told he is busy. When I asked to speak with sales person I locked sale with, I was told she is off today and tomorrow. Poor experience. I strongly recommend not to purchase from them unless they have it ready.
Awful experience.Went in looking for a table that we were interested in,Could not find it at 1st glance where I 1st saw it.I was offered help by a salesperson and he wasn't familiar with my description of a small coffee table with drawers,So he proceeded to walk me over to a table with several catalogs and said if I saw it in any one of them,to let him know.I didn't see the table in any of them,so I informed him that I didn"t see it,so I asked if we could look online to see if I could locate it.He said that he couldn't pull up the company website on their computer.He suggested I go home and look it up online and call him back.So as I was departing the store (fuming),another salesman asked what was wrong and I told him what the prior salesman told me.He proceeded to walk me over to a computer and we looked it up immediately.I did not buy it because it went up around $50.00 from the prior visit.And I will probably never give this store another visit again.
Deceptive sales people! They charged an extra $80 to deliver a mattress, which included moving the old one out, then the guys show up and refuse to move the old one, forcing me to wrestle it down the stairs while they stood there and watched. Losers.
Deceptive I purchased furniture paid for it they delivered it then called two weeks later to tell us they had priced it wrong we owed $210 more. We paid it and moved on THEN two weeks after that they call again saying an error was made and we owed $188.31 more on our furniture. Great sales person horrible management.
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0% interest for 80 Months^° - In-Store only
On in-store purchases of $4999 or more made with your Ashley Advantage® Synchrony credit card at participating locations from 3/4/2025-3/31/2025. Equal monthly payments required for 80 months. Down payment of 35% is required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
$1 to Start‡^
‡^“$1 to start” is available for applications online and in select stores, does not include taxes, & refers to the rental period from agreement start date to 1st scheduled renewal payment. On 1st renewal date, regular rental rates, taxes & fees will apply. Rate, term and total cost vary by item selected. This is not a promotion for a specific transaction/item nor an offer for a loan, credit, or financing. See lease for payment amounts & rental terms. Offer will not reduce the number of payments, total amount to acquire ownership, or purchase option amount. Customers in California will pay a $0 initial rent payment and a $1 processing fee to start.
Shop without using credit 5
5 Acima offers lease-to-own transactions. “Shop Without Using Credit” means this is not a loan, credit, or financing. Acima obtains information from consumer reporting agencies during a lease application. We consider multiple data points and regularly approve customers with less than perfect credit history. Acima Cash Price may include a markup over invoice price. Acquiring ownership by leasing costs more than the retailer’s cash price. Not available in MN, NJ, WI, or WY. Not all applicants are approved.
