Ashley Store | Morehead City, NC 28557

We have used James a number of times. He is very informative and a pleasure to work with!

Bobbi was very helpful, kind, and flexible with me. I had a good experience at the store.

I had the best experience at the Ashley Furniture in Morehead City NC store. Our salesperson was Bobbi Piner and she is outstanding. Good customer service is hard to find most of the time these days. Bobbi definitely has her customer’s best interest as her top priority. She is very knowledgeable about the furniture, knows where everything is in the store and offered suggestions but did not push anything on us. I recommend anyone in the area looking for furniture to please contact her. You won’t be sorry!

James was an absolute professional while helping my wife and i pick the perfect bed. He was very knowledgeable about the products and helped is through every aspect of our buying process..Thank you James for the friendly and professional manner in which you bestow to your coustomers!

10/10! Bobbi is the best!!

Ask for James! We bought furniture for a living room space and James was very knowledgeable wonderfully helpful!!! He moved lamps near the couch we were thinking of getting to see if they went together, he helped us verify the measurements of the furniture to make sure it would fit in the space. He was not pushy at all, like other furniture stores I’ve been to, you could just tell he wanted us to be happy with our purchase. I am really happy with the quality of the furniture that has been delivered so far. The Ashely Team service dept was great, too. Upon delivery there was one door to the tv stand that the magnetic closure wasn’t working as well on, the delivery team took a picture and had me call the service department, there was no hesitation they ordered a new door and a tech will stop by and install it. I was really impressed with their great customer service. James and his Ashley family were great. Highly recommend!!!

I'm writing this review because I have surpassed my frustration with this company. MY wife and I have purchased many pieces of furniture through the Morehead store. A year ago we bought a mattress for over $1,100 and within that time it has sunken in on both sides over an inch and a half. We contacted them and they sent somebody out to measure the mattress and he said yes the mattresses was in bad shape for sure. They called us and said it didn't meet their requirements for replacement and for us to call them back in a month? This bed is actually painful to sleep on. At the same time we needed to replace our couch so we went to ashley, trust me not my first choice we went Many other places first. Picked out a couch got it delivered it was broken, uneven,staples ripped the fabric and the two guys who delivered it couldn't leave fast enough. So here we go again with the awful customer service that is Ashley. Got the same run around said they would replace the whole couch only sent the middle sleeper part. This piece came with the same issue's. Called the lady back she said she did not say they would replace whole couch by now beyond angry amd told them to just come getting the couch we no longer want it anymore. We called back about the mattress and they sent the same guy to measure and he was floored they haven't replaced it yet. He measured it again and it was worse. He sent in his report and they called me the next day and said they would credit us $926 to the store but we only have 2 weeks to.use it. If I could give you no star's I would. Completely dissatisfied with your company and the way you handle customers.

The absolute best! James was such a blast to work with, he was very knowledgeable and was very patient with me as I chose the perfect furniture. I will be back to see James!