Ashley Store Pineville, NC

Meghan and Christine are absolute rockstars! I came into the store several times to consider and reconsider sofa sizes, products, etc and I had a great experience with every visit.

Alex Miller helped us and was incredibly patient and helpful during the entire process!! We landed on some incredible deals and walked away very happy and impressed!!

Eric was epic! Super nice, made us feel at home; absolutely great to work with.

We purchased PWR REC LOVESEAT. The woman that helped us was Carolyn Anderson was terrific. The things I appreciated with Miss Anderson was her knowledge and that " SHE WASN'T PUSHY" Too me that's the best kind of sales associate and that's why my wife and I didn't look any place else!! So stop in and ask for Miss Anderson.

We had a great experience at Ashley. Our sales associate Lenny was a pleasure to work with.

Juan Ramos was great sales person

Shopped And Ashley furniture today and it was a great experience. Rebee was the sales woman that helped me and she was absolutely very knowledgeable and helpful. Very pleased with my experience in the showroom today

Rebee was very helpful in speaking with my husband and I about our reclining sofa options. Unfortunately, they didn’t have the exact couch that we were looking for, but the customer service was amazing!

Frank G. was phenomenal and knowledgeable with helping find the perfect setup(s) for both our family and living room.

Horrible communication! I went in to purchase a new couch on Tuesday (Jan 21) and worked with Ava the sales rep. She was very friendly and told us our couch should be available to be delivered this weekend. Then suddenly she said she wasn’t sure if it would be this weekend anymore but “it shouldn’t be long” and that since she was not back in until Friday she would have her manager give me a call Thursday. I informed her we were selling our current couch so needed to know asap for planning purposes. Well 4:30pm Thursday rolls around and I’ve heard nothing so I texted, got no answer. So I called and was told neither Ava or her manager were there. Then the customer service stated all they stated all they could tell me was the couch was on back order with no ETA. I called and texted AGAIN on Friday because once again I haven’t heard from them. Finally spoke to the corporate office and they stated I wouldn’t receive my couch until AFTER February 26th. Over A MONTH FROM NOW. I wouldn’t be as upset if I didn’t have to call and text a thousand times for a freaking “estimated arrival date” because they don’t know how to appropriately communicate with their customers who just dropped thousands on furniture. I never did hear from Ava or her store manager….

Carolyn Anderson

Such an easy going experience! If you go, ask for Rebee Shaw! She helped us pick out the perfect chair with no pressure and GREAT price!

professional and courteous.... extremely helpful and patient ... I visited the store several times and my sales associate was the magnificent... thanks Kensley

We had such a great experience at Ashley furniture. We were greeted by Jim and he was very helpful. He explained the store setup as we were just browsing around. We were then assisted by Ava who was such a sweetheart. The customer service was absolutely amazing.

Karen Cedeno did a excellent job!!!

We had a great experience at the Pineville location for Ashley furniture. Colby made the process seamless. The entire process starting with walking into the store took about 30 mins. Very please so far!

Ava was an amazing sales person, Ashley is fortunate to have a salesperson as wonderful as she is. She is such a people person and made me feel welcome through the entire experience.

Excellent experience! Colby was incredibly knowledgeable and helpful. He helped us find a gorgeous couch for our new home. Couldn’t be more pleased!

Fantastic furniture shopping experience, Colby was wonderful and very helpful in helping us find and purchase our new sofa

Zack was amazing in assisting us with our purchase. Thank you

Juan Ramos was extremely helpful and knowledgeable. Great experience! Thank you, Juan.

Loved working with Juan Ramos! Great customer service.

It was a wonderful experience!!! Ava is an awesome salesperson!!!

Great experience! Rebee was so helpful! She was very kind and personable who answered all our questions! She was very knowledgeable!

Some great prices

Clay Edge was extremely helpful, understanding, and kind during the process of finding a new couch. After looking at several other furniture stores, Clay made the experience easy. The time and patience Clay had with us during this process was unique.

Frank at the Ashley Store in Pineville helped my husband and I find a great couch for our living room! He showed us the options within our size parameters and was patient as we made our decision. Once we chose the couch we wanted, the checkout process was quick and easy. Great experience overall!

We were greeted right away and escorted to the area of the store that we needed to look. Meghan gave us time to look without pressuring us but was available to assist when needed. Even when I changed my mind she was not bothered by my indecision. It was a great experience and Meghan was great to deal with! Can’t wait for our new recliner to be delivered!

Amazing time Jim was awesome got good quality furniture great price!

Angel was amazing!

We had a great experience working with Zach. He was knowledgeable, patient, and never pushy. He took the time to understand what we were looking for and helped us find the perfect pieces for our home. The entire process was smooth and enjoyable. Highly recommend!

Frank was amazing. Very nice and courteous. Excellent expertise on furniture

I appreciate you being willing to help me. Thank you !

David Byrd and the bedding mgr did a great job assisting us to find the right bed

Frank did a good job

Thank you Colby with Ashley Furniture. His patience with my search made my experience very pleasant. I did make a purchase and look forward to it being delivered. There was no push to purchase which was wonderful.

Rebee Shaw was absolutely AMAZING!!! Thank you, Rebee!

Barbara was so helpful, very professional, and accommodating

Garrett was extremely easy to work with and very knowledgeable.

Rebee Shaw

We knew exactly what we wanted, so we were easy customers, but our sales person Ava Richardson was great. She was friendly, welcoming, and hospitable... listened to what we wanted, and did exactly what we needed. Not pushy, just served us very well. Thanks Ava. Glad you were the one who helped us.

We had an excellent experience working with Jim at the Ashley Furniture store. From start to finish, he took the time to really understand what we were looking for and was extremely informative, explaining options clearly and helping us make confident decisions. What really stood out was his eye for design. Jim sketched out our living room, helped us visualize different layouts, and guided us toward the right furniture configurations that actually made sense for our space and lifestyle. Jim was easy to talk to, and genuinely enjoyable to spend time with during the process

Jim was fantastic to work with! Answered all of our questions and helped us find the perfect reclining sofa!

We had an amazing experience. Kensley at the Pineville store was SUPER helpful in helping us pick out what would work for our needs. They were extremely accommodating to our unique situation. We highly recommend shopping here. We are lifers now and will always come to Ashley Pineville for our furniture needs.

Second time purchasing with Frank! Always a pleasure!

My wife and I went to the store to look for certain new pieces of furniture. We worked with Garrett Lewis, who was phenomenal. He showed us a color for the sofa that went perfectly with the curtain colors. It was a color that we would never have thought of. We were also looking for a new dining room table. He moved chairs from other tables that my wife looked at to see if they would work with the one we picked out. It was a wonderful experience.

We had a very positive experience with Barbara at Ashley. She was pleasant and professional. We appreciated her help with the process as well as the information she shared with us. We would gladly work with her again in the future.

We were helped by a young man named Frank very delightful. Young man answered all our questions and gived us proper guidance. Of course we spent $3,000 more than we planned on but we live only once!

Rebee Shaw was very helpful and knowledgeable about the items she showed me within Ashley Store. I will definitely return. Thank you!

My husband and I came in today to look for a dresser and was greeted by Karen. She was lovely and gave us the space we needed but was also right there when we needed help. We then were greeted later by Chris (the manager) and he was also fantastic. I cannot say enough good things about the experience and the staff at this location. Everyone was so friendly and our daughter even got to ring the gong which was the highlight for her. Thanks again!

We had Jim as our sales person and honestly could not have asked for anyone better. He was professional and very kind and didn't push us into finding anything. We will be looking for more in the future and would only want Jim helping us.

Rebee was an amazing help with finding exactly what we needed

Rebee was amazing

Very good customer service

Zack Silver was very helpful and patient. He really took the time to give us all the options possible for our satisfaction. Will definitely be looking for him next time we shop here.

Kelly was an excellent sales rep. He was friendly and knowledgeable. He was patient and answered all our questions in a clear concise manner. Highly recommend!

Zack at Ashley Furniture was fantastic to work with. He listened to what I needed, walked me through the options without any pressure, and made the whole couch‑buying process genuinely easy. I couldn’t have asked for a better experience or better individual to work with.

Lenny was great helping us find a new couch and talking us through the whole the process! We couldn’t have had a better experience!

Colby was very helpful in our search for lift chairs. Would recommend him to anyone interested in buying furniture. He has years of experience!

Frank is awesome. Very experienced and knowledgeable, made the process quick and simple. Keep him as long as possible and consider him for a higher position. Thanks Frank

Frank was excellent to work with. Very kind, knowledgeable, and was a huge help.

Rebee was an amazing salesperson. She was very knowledgeable and personable. The store was amazing.

Very appreciative of the experience with Frank and Chris

The customer service couldn’t have been better!! Frank was great! He was so very helpful!! It is obvious that this Ashley store employees are a family! Chris, the manager was great. You won’t go wrong shopping with them !

We purchased a sectional couch today at Ashley. We were helped by Lenny, who is a sales person there. From the start, I was very impressed by how much she knew about the products and how helpful she was in guiding us through the showroom and understanding what our needs were. She did an outstanding job. She is really a credit to your organization.

Before the year of 2025 ends, I would like to give a huge and warm thank you to the beautiful young lady Ms. Gaby C for assisting me back in July of 2025 during my in store purchase at this location! I shopped at this location back in July with my aunt. I was shopping around for living room furniture. Ms. Gaby showed us around the store and was so knowledgeable and kind. She made our buying experience so smooth and enjoyable. I enjoyed getting to know a little bit about her and her experience working at Ashley. Such a sweet, kind, and humble young lady. I was able to decide on what couch I wanted to purchase in no time. I would refer any of my family, friends and other associates to this location. The environment was positive. Thank you all and I absolutely love my couch.

Rebee was very kind and helpful. Thank you Rebee!

Frank was super helpful.

Huge shout out to Rebee 100 percent professional! She answered all our questions and we decided to make a purchase because of her! Great job! I look forward to crash out on my new sofa!!

Megan Green was awesome and such a big help with the details of our purchase. This is the fourth set of furniture. We have purchased from Ashley Furniture and never had any problems!

⭐️ Ashley Furniture - Pineville Location ⭐️ I had an AMAZING experience at the Ashley Furniture store in Pineville! I went in looking for a bed and mattress for my child — something we had been eyeing for months. The day after Christmas, the price dropped from $1,099 to $749, and I knew it was time to make the purchase! I worked with Karen Cedano, and she was absolutely fantastic! From the moment we started talking, she listened to my needs, respected my budget, and never once pressured me to add anything extra. Karen made the entire process stress-free and enjoyable. This is what shopping should feel like — helpful, honest, and customer focused. No gimmicks, no unnecessary spelling — just great service! Thank you, Karen, and the Ashley Furniture Pineville team for making this such a positive experience. I highly recommend visiting this location if you want a smooth and pleasant shopping experience!

Lenny was great very helpful in finding the right couch!

We had a very pleasant and productive vist. AVA our sales assistant was very friendly and professional. She was very helpful throught the entire process.

I went to buy a dinner table to Ashley ., Lenny was able to help me out and quickly decide and buy in my reasonable price ..

Lena P was particularly easy to work with and magically found additional savings for me. Delivery was available on the day I requested and I was able to make the entire purchase without ever stepping foot on the showroom floor. Thank you, Lena!

Ashley Furniture has been my trusted choice for decades. Their exceptional quality and unmatched selection set them apart from competitors, and their sales team is always patient and knowledgeable. On our last two visits, we had the pleasure of working with Zack—he’s absolutely outstanding and a joy to engage with. The store manager, Chris, is equally fantastic and offered a great deal on our leather sectional. I highly recommend Ashley Furniture to anyone seeking lasting quality and top-notch service. Will upload pictures once delivered!

Sales associate was helpful, informative and not pushy. All the store employees were personable and accommodating. Felt like we got a good deal.

Great experience. Went in with a selection in mind and the team were awesome to work with. Got what we wanted for a great price. Highly recommend!

We had Rebee and she was amazing! Super nice, friendly, and informed! If she didn’t know the answer to something she made sure found an answer for us! Very lively as well and had a sense of humor which always makes things better! Definitely recommend asking for her if you go!!

Carolyn was the Greatest Sales Associate, she earned this sale. I was leaving the store, and she advised me there were additional living room suits on another side of the room, and I ran right into my Gorgeous Orange/spice sectional sofa.

David fue muy amable

Great selection of furniture and service was great too! Salesperson Lenny was very helpful and friendly. The manager Chris was always making sure that we were getting all the promotions. Ava was an excellent team player in closing our deal . It was a good experience all around.

I have shop at Ashleys Furniture for the last 10 years. The quality is superb and the customer service is always on point. I was helped by Rebee She was patient kind and very informative. I will definitely come back to shop with her again.thank you

I love this Ashley’s Furniture location. My mom and I have been shopping here for 10+ years. Quality furniture, top tier services and furniture that is timeless. Rebee has helped my mom twice, she’s super helpful and stylish! She made sure with left out with comfort and confidence. Must shop! 🤍

Rebee was amazing!! She spent time really understanding what we were looking for. Highly recommend!

Love the new couch - Frank was super friendly & helpful in our purchase!

Renee was very helpful and provided great customer service!

Frank was fantastic & I was able to get some great pieces for my small living room!

Rebee was so helpful and made our experience great!

My sales rep, Special "K" was awesome, I'll be back to purchase with her again! 😁

Had an amazing experience at Ashley Furniture. After a really bad experience with another store in the area, I reluctantly went into Ashley’s. I was immediately greeted by Zack who not only provided outstanding service but was just an overall great shopping experience. Zack was knowledgeable, attentive, polite, informative and just what a traditional sales person should be which we don’t see much of these days. Had I not worked with Zack, I probably would not have made this purchase at the store. Cheers to Zack for an outstanding service experience at Ashley. Would definitely recommend coming into Ashley’s and working with Zack.

ZACk Silver provided amazing info on furniture we needed and help with questions appreciated

Lenny was great and very helpful.

Awesome experience in picking out our new chair and a half! Great selection and easy purchase process. Thanks for all your help, Lenny!

Ava and Chris were excellent to work with and bent over backwards to help me with custom service and price. I would recommend working with Ashley on all of your furniture needs.

Had an amazing experience at the Ashley Homestore in Pineville. Manager Chris and associate Lenny were so accommodating.

Jim Holland went above and beyond to help us find the dining room table we needed. Jim's the man!

Megan, Chris, Colby helped us out tonight and it was very smooth fun and a good time to cut up! So thankful for this team!

I had a pretty good experience buying my furniture at Ashley in pineville. Frank was very helpful and and did not pressurize or tried to hard sell. That helped and gave the freedom to choose the right furniture.

Frank Gastelum is an AMAZING sales man his patience with me 3 times coming into the store he made it happen everyone i know in the mkt for new furniture. I will be sending to Frank at Ashley Pinneville! They have a great team. Thank you

We enjoyed our shopping experience. Our sales associate, Jim, was very helpful and informative. Can’t wait to receive our new dining room table & chairs!

Frank was the best! He helped us come up with s great configuration for our new sectional.

Ava was wonderful! Had exactly what I had hoped to find. She is a treasure.

Purchased my new furniture and my sales rep Karen was very knowledgeable and very helpful great customer service ASK FOR KAREN

Jim Holland made this a painless experience. He met us at the door, showed us exactly what we were looking for, and answered all our questions. Purchase complete! Thanks, Jim. We’ll be back.

Carolyn is as patient as she is kind! She is an expert at what she does. Her knowledge in design is incredible and I am super grateful for her assistance in helping our family create a cozy family room! Thank you, Carolyn!

Frank did a great job! Thank you!

Kensley is very knowledgeable and kind. We absolutely loved working with her. She was not pushy but very supportive! Thank you so much!!

I highly recommend that Ava Richardson and Karen Cedeno should be given a raised and a promotion. I visited the store 4 days ago. I met Sales Associate Karen Cedeno. Karen was so polite, and professional. She displayed excellent customer service and social skills in assisting me. This young lady showed that she was really interested in assisting me in locating the right tv console. My wife and I visited the store earlier tonight (Saturday, December 13, 2025).We were greeted by Ava Richardson. Ava really impressed us with her knowledge of locating tv consoles all over the store and online. Her fantastic spiritual personality, positive energy, outstanding social skills and her excellent communication skills were simply amazing!!!! My wife and I really enjoyed working with Ava because she is such an exciting person!!! We look forward to doing more business with Ava and Karen. This store needs to keep these two ladies employed with this Ashely store!!!! Regards, Louis Jackson

Ava was amazing

Ava was amazing, very nice, lovely woman

Ava

Ava is Awesom👍

Christine provided platinum service with a smile. Thank you so kindly.

Ava was fabulous! Very helpful and full of knowledge!

Ava was great! Super friendly and helpful

My sales representative, Karen Cedino, was very helpful and informative in helping me choose the right mattress. She was very patient allowing me to take my time deciding. I ended up purchasing a mattress that day.

I had an excellent experience purchasing my bed at Ashley Furniture, all thanks to Frank. He was professional, patient, and extremely knowledgeable. Frank took the time to understand my needs, explained the options clearly, and helped me choose the perfect bed without any pressure

Zach, Chris, and David were great to work with!

Purchased a Recliner Lift chair for disabled family member this week at Ashley Furniture... my sales associate, Jim Holland was/is most helpful with my selection as well as being very personable. Chair was delivered by their team this morning and we are totally happy with everything. Thank you!

Our sales associate, Karen, was extremely helpful, polite, and professional. No undue pressures, but great advice!

Great customer service!

Karen was super nice and helpful in finding my dresser set! ☺️ Thank you!

Best Ashley in Charlotte!! Make sure to choose Ava as your furniture consultant, she is the absolute best and will not let you down. 🛋️

Rebee Shaw was amazing salesperson. Very friendly and helpful in helping me select my dining room furniture. I will visit her again

Our sales associate, Rebee Shaw was a pleasure to work with.. very through and knowledgeable. We bought the Lerason sofa, loveseat, oversized chair and ottoman.+ two lamps

Rebee was wonderful and very helpful

Friendly services, in and quickly with a desk I like

Frank did an awesome job and answered all of our questions!

I received an office desk with manufacturing defects. These issues were not visible at the moment of delivery, but a few hours later I noticed that the surface on the right side was uneven and the front drawer didn’t close properly and scratched the table. I contacted the store to request a replacement, but they told me it was not possible. I was advised to file a bank claim and contact the North Carolina Attorney General to protect my rights as a consumer. Because of this experience, I cannot recommend this store. If you buy anything here, be aware that your consumer rights may not be protected.

Kelly was very helpful! We were looking for a couch, found exactly what we needed and bought it the same day. He made sure we knew all of our options and the purchasing process was super easy. Thank you Kelly

We were looking for a new couch for our apartment and with the help of Kelly, the salesman who helped us, we walked out with exactly what we needed! He made the entire process incredibly smooth and simple.

Frank was so nice and helpful

Frank did an awesome job!

Kristine Frierson was very helpful and efficient in helping me pick out and purchase a couch. The greeter at the door notified her that I had arrived on my second visit. I would recommend the Pineville Ashley store and Kristine!

Fantastic experience! If you can, work with Lenny. She is amazing! Answered all of our questions worked with us on pricing and made the overall experience really easy.

Rebee was awesome. Very knowledgeable and a kind host

Lenny is the best and helped us find a perfect couch even though we had a lot of specifications and helped us get a great deal on it as well!

Great selection and friendly employees!

Great selection. Our salesperson was knowledgeable and efficient. We had a great experience, as usual.

Carolyn was amazing. Very friendly and fun

Rebee Shaw was phenomenal! She listened and understood my aesthetic and was able to give me exactly what I wanted. Once I showed her my floor plan, she instantly switched into a full interior designer. I genuinely appreciate all of her hard work and dedication, she went above and beyond. Highly recommend working with Rebee!

Rebee Shaw at Ashley Furniture was fantastic to work with from start to finish. She was knowledgeable, patient, and genuinely listened. She made the entire process smooth and stress-free and went above and beyond. If you’re shopping at Ashley Furniture, I highly recommend asking for Rebee!

Thank you, Zack for your patience & your designer's eye on helping to furnish my new space!

Caroline was great! Super helpful and knowledgeable about bedding and pillows.

Carolyn was very helpful when we were looking for a new bed frame and night stands

Kelly did a great job helping me out with buying furniture. Great store!

At this Ashley store prices are noticeably higher than online. Not worth it and disappointing. Do not buy here!

Karen nos atendió en la tienda, su atención fue de primera.. fue muy paciente y profesional en su trabajo! Pudimos comprar lo que realmente queríamos por su asesoría!!! La recomiendo 100%. Búsquenla! Habla español e inglés..

Zack is the greatest!!!!

Went on the Sunday after Thanksgiving around 1130. Was greeted by Karen, but not harassed which was a lovely change from other furniture stores! She left us alone to walk around for a while. Once we were ready Karen was very helpful with the checkout process. We are looking forward to our new couches!

I had a great experience at Ashley Furniture. Kelly the sales representative was very nice and helpful. He made everything easy and allowed me to take my time to pick what I wanted. If you get to Ashley in Pineville ask for Kelly!

Carolyn was very helpful! This is my first time buying a couch and she greeted me with open arms and tended to all my needs! She literally helped me for hours (I am indecisive) and printed multiple price sheets when I couldn’t decide what configuration I wanted. Completely recommend having her as your guide to this experience!

Carolyn Anderson was great, not pushy, helpful and patient. Thank you!

Excellent, very professional, easy transaction

Had a great experience at Ashley Furniture in Pineville! This would not have been possible without the help from Kelly! He was there when we had questions, but did not follow us throughout the store. Cannot ask for more than great pricing and a superb salesperson! Bought a sectional couch as well as a bedroom suite after having all my questions and concerns addressed. Thanks again Kelly!

I went all over Charlotte, looking for furniture, bad pricing, bad quality then I ended up at Ashley when I walked in my sales associate. Christine immediately asked me if she could help told her what I was looking for. Found two bed sets that I wanted the one I decided on no longer came in a queen after thinking about it as Christine her opinion, I chose on the king which was available. It took a moment to apply for the credit to sit down and work out all the discounts but at the end of the day it made my whole day worthwhile getting the bedroom set that I really needed. I was so impressed with the manager who gave me manager discounts who assisted Christine to get me the best value it was a wonderful experience. I would always shop Ashley again.

Nice store. Very helpful, thank you Rebee

Ava is the best sales associate.She took her time and found me exactly what I needed. She also price matched my items. I will definitely be back to purchase more items from Ashley because I love all my items in my house and Ava will be my go to lady each and every time.

Jim was amazing. Any further needs I will definitely ask for him.

Todo fue excelente gracias

Chris and Kelly were amazing! They helped us stay within our budget and get the perfect couch for our loft area. Their customer service was top tier!

Lenny was so great. Did an incredible job showing us various options for sectional couches and explaining differences in quality. Very patient with us as we made our decision. Thank you Lenny!

The person that help us she is wonderful person I like her and so nice she speak everything 🥰😇✨

Great experience and service at Ashley Furniture, Pineville. Ava was exceptional-knowledgeable, patient, kind.

Frank did a great job .

Rebee was so helpful! Great experience! Will done back for sure!

I really liked the furniture here. The service is great and They were very patient in explaining the things. I would like to specially thank David & Chris for their service. Appreciate your help.

Had great experience shopping at Ashley furniture. Kensley Philips, the furnishing consultant was very knowledgeable, patient and helpful. She gave us great suggestions and Will definitely recommend Ashley furniture and anyone who is looking to shop from there I would highly recommend you ask for Kensley. Thankyou!!

Fantastic place! They were so kind and helpful. Would recommend.

We bought a nectar split king bed. Carolyn Anderson was our sales associate. She did a fabulous job showing us our options and explaining how the bed bases work. She worked hard taking extra time to get us the absolute lowest price.

Carolyn Anderson was EXCEPTIONAL! Not only did she know her stuff, she worked with us and got us a GREAT DEAL!! Highly recommend Ashley Home Furnishings!

Zack is GREAT!! He allowed enough space for browsing and decision making while staying present enough to give guidance and provide helpful advice. Thanks so much Zack, you rock!!

Garrett and Juan are the best! They found away for me to purchase and pick a chair on Black Friday. Garrett also found a way to add the additional 5 year warranty protection to the purchase. Thank you both!

Great experience. Easy and found a beautiful, high quality sofa.

Kelly V. at the Pineville, North Carolina Ashley store was great! He and this store are reason I am giving a five star review; however, I wish the prices on furniture were not different from store to store. The price we payed for our recliner at this store was significantly less than the price quoted to us on the same chair at a different store. We will be shopping at the Pineville Ashley location from now on!

We got a sofa today and Karen was great helping us!

Zack is amazing salesman, highly recommend!

Rebee Shaw was very helpful and knowledgeable

Excellent Service from Frank!” Frank was incredibly helpful during my visit to the Ashley store. He took the time to walk me through all the recliner options, explained the features clearly, and made sure I found exactly what I was looking for. His patience and attention to detail made the whole process so easy. Truly appreciate his professionalism and friendly attitude — highly recommend asking for Frank if you’re shopping here!

Karen was great - helped us get a new couch for the new place with a great deal!

We had a great experience, mostly due to the expert help we received from Kelly. He went the extra mile to answer all our questions, never rushed us, and just made the entire experience enjoyable.

Excellent customer service.

No pressure on buying anything. Karen was very helpful, professional knowledgeable, and gave us our purchase that we need it. Highly recommend her.

I had a wonderful experience at Ashley Furniture with Zack! Communication was key and I can’t wait for my new furniture to come in!

Sales lady very nice and helpful for all questions.

Zack was wonderful and extremely helpful! He is very personable and knowledgeable. The entire team at Ashley was great and you can tell they really want to make sure the customer is happy. We will definitely be shopping at Ashley again in the future!

Great experience & customer service shopping for a new sofa with my family. Zack was helpful, courteous & fun to work with!

Great customer service experience!

Zach was extremely helpful. He was very thorough and answered questions that we had. Very nice guy and customer service was top notch

We had the best experience buying furniture at Ashley! Our sales associate, Karen Cedeno, was amazing. She was very polite, even when I challenged her with many questions and requests. She answered all of my husband’s and my questions professionally and patiently, and really made our experience pleasant. Her manager was also very kind and professional, helping us and answering our additional questions. We are very happy with our purchase and will definitely come back again!

We enjoyed our shopping experience with Lenny. She greeted us warmly, asked what she could help with then allowed us to browse on our own without being on top of us. She stated to flag her when we needed her or had questions. It was lovely not being stalked with every move we made. She was not pushy and had good knowledge of the products. We went back several times since we couldn't decide and she didn't mind at all. Today, we bought the first things we need for our new home from her and will be back to see her for more. She was a great sales person!

Ava was super friendly and helpful!! She answered my questions quickly and was patient while I made my final decisions on the product I wanted. Once I knew I was ready to buy, she got me checked out quickly and painlessly. The manager, Chris, was also very attentive and involved to make sure I had the best experience. I would highly recommend the Pineville store.

Lenny was helpful and made the process easy!

Rebee was great she was very helpful and flexible.. got a great deal with her

Great customer service! Carolyn and Chris were amazing!

Excellent service!! Fast prompt and pleasant is how they move in Pineville!!

Carolyn was awesome and made the process super easy in purchasing my sectional. I will be returning to purchase my dining room table soon with Carolyn!

Ava was amazing! She was informative, patient and a joy to work with! Highly recommend her for your next purchase of furniture.

We had a great experience shopping for new living room furniture recently. Brett was extremely helpful, patient and knowledgeable. He answered all our questions and helped us put together a great set. Chris, his manager, was helpful as well in getting us to where we needed to be with financing. We have purchased from Ashley Furniture before and love the quality and selection they have. We will definitely shop again with the store in Pineville.

Absolutely amazing experience! Ask for Kristine Friedan, she provided beautiful, high quality furniture that fits our needs!

Jaderrio White, excellent service. Knowledgeable, friendly and professional

Jaderrio was great! Great service

Ja'Derrio White was so nice and helpful.

Ava was a fantastic and knowledgeable Ashley associate. She was extremely friendly and made every effort cover my furniture needs at the most affordable price available. If your are in the market for new furniture, request Ava and she will take care of you!

Zach and Kensley were awesome and fast! Ashley is great!

My new bed is great. Delivery was on time and quick. Thank you Lena Pregenzer

Frank was extremely helpful & was not at all pushy. Thank you

I had a very pleasant shopping experience at Ashley Furniture store yesterday, the representative was so knowledgeable friendly, kind , and , courtesy, thank you Kensley for making my shopping experience pleasurable!

Kensleigh was super helpful and nice, without being over bearing. I can’t wait to get my sofa!

We had a great experience. Ava went above and beyond helping us with our purchase.

Frank was amazing. He made our experience quick and informed us of deals that best fit our needs. We will definitely be coming back for future needs.

We had a great experience shopping for a few new living room pieces. Frank was very knowledgeable and helped us make a smooth purchase.

Frank did a great job!

Karen was a fantastic help, she is amazing!

Our thanks to Frank for his patience and help!

Jim was great! Excited to come back for a couch soon.

The store is very nice and the sales guys very helpful. Unfortunately the DASH delivery service is the total opposite. I bought a bed and a Tempur-Pedic mattress and the so called “white-glove” delivery service struggled to build the bed and it’s drawers (3 out of 4 are not working properly, not being aligned of opening fully) and build the bed like a 10 years old children team. By trying to fix one of the drawers, they chipped the wood top layer. After that, with their greasy fingers from the drawers sliders, they put my almost $5k mattress on the bed and stained it with their fingers. Thank you for screwing up my mattress warranty on delivery day!!! Also they were unable to align the headboard properly. On top of that, they transported and stored the mattress vertically so the top part shifted and as a result the sides of the mattress are not vertical anymore but inclined. Be very particular when reading their terms and conditions. The Diamond care should be refunded after 5 years if not used, BUT once delivered, they consider it was delivered in perfect conditions. Now I have to use their service to fix the bed they assembled like amateurs. So no refund on the long run… very disappointed. I recommend you rent a truck and pickup your stuff and assemble it yourself. This is TERRIBLE DELIVERY SERVICE, I can’t believe they wanted to originally charge me $699 for it! NEVER AGAIN ASHLEY!

Our salesman Frank Gastelum, was excellent.

My goal was to find a dining room table and chairs and Brett was very helpful & answered all my questions. Everyone was friendly and helpful and I completed my mission easily.

Zack S. was a very enthusiastic salesman. He had great knowledge of the merchandise and provided great customer service

Frank was awesome! Great customer service

Frank was great and professional.

Frank was fantastic!

Karen was wonderful! She helped my fiancé and I select a sofa for our new home and provided an excellent experience that helped to alleviate some of the stress of moving to a new place!

It was an amazing experience buying a furniture at Ashley, the service was first class

Rebee was so perfect, I loved every moment with her. she made the whole experience perfect and showed me the best Sofa that i fell in love with. Kinsley showed me some very nice mattresses and they both gave me some very great laughs

Rebee was amazing! She was so welcoming and personable. Her and Kinsley were so informative and even made the process fun! I will definitely be returning to hang out with my new friends and get more furniture.

Rebee Shaw was a fantastic resource for me and very patient and kind. She seems to enjoy what she does and has a lot of knowledge on all aspects of the products and the store. Thank you Rebee!

I had the pleasure of working with Rebee and Zack at Ashley Furniture. They were great. Very knowledgeable and professional

Sales agent Frank G. and finance Manager Chris were both great. Overall good experience at Ashley. Would purchase again from this store.

Rebee Shaw was most excellent. She took time to make sure we found exactly what we wanted. Best furniture shopping experience ever!!!

Lenny was super helpful! She was patient and took the time to show us multiple designs and offer additional pieces of furniture that bring the entire look I was going for together! Give her a raise!! Bravo Lenny!! I will enjoy all my new furniture!!

Christine is the absolutely wonderful. She has assisted me with 2 major purchases and both went smoothly. Christine is so professional, knowledgeable and extremely friendly.

I had a wonderful sales associate. She made my experience smooth and uneventful

I was so thrilled to actually get someone to assist me that knew exactly what they are selling. Kensley was so patient and knowledgeable. She didn’t hover over us as we looked and when we found what we wanted, and enquired about a certain type of table and end table, she knew exactly where it was at on the floor and was already a step ahead of me in price comparison. We had actually found the set we liked at another store and they beat that price plus worked with us to get additional savings. I would HIGHLY RECOMMEND Kensley Phillips at Ashley Home Store in Pineville to shop with for any of your furniture needs. I definitely will tell my family and friends. A little kindness and respect goes a long way. Kensley was phenomenal!!!!

Carolyn and Juan couldn’t have been more helpful and nice. I’m impressed with their professionalism and ability to answer my questions, even if they were a bit silly. They didn’t push sales and were happy to let me take my time with my decision. Thank you!

I worked with Jim at Ashely and he was great! He made the process easy and seamless! Would highly recommend working with Jim!!!

Kristine and Kensley were absolutely terrific with helping assist us in furnishing our first home!! All staff at this location were so welcoming & very kind. Highly recommend shopping at Ashley’s in Pineville.

After all of the other furniture stores in the Charlotte area we actually found a decent couch at a really reasonable price here at Ashley!

Garrett Lewis is a wonderful, knowledgeable salesman.

Great service from a fellow Texan! As for Kelly Villastrigo!

Lenny was perfect to work with!

I worked with Zack on getting a modular couch! We’re military and wanted something that was durable and practical without compromising the look! We went with the dark grey Omaha couch and it was a bit out of budget with all the pieces we wanted! We started looking at some of the options, but Zack didn’t want us to settle! He went to his his boss and they worked together to get us the best price! Thank you both so much! We’re so excited to move into our new home with this beautiful couch!!

2.5 stars ⭐️ good customer service, beautiful sofa 🛋️, my bed I have not been able to enjoy my bed, not performance, quality and resistance. I can’t put my mattress

Staff was great and friendly.

I had an amazing experience working with Magan at Ashley Furniture! From the moment I walked in, she was incredibly welcoming, knowledgeable, and patient. She took the time to really understand what I was looking for and helped me find the perfect pieces that fit both my style and budget. Magen made the entire process smooth and stress-free — no pressure, just genuine care and great customer service. She went above and beyond to make sure everything was exactly right, and her professionalism and friendly attitude truly stood out. If you’re shopping at Ashley Furniture in Fort mill, I highly recommend asking for Magan She’s outstanding at what she does and made my furniture-buying experience absolutely wonderful!

Karen was awesome. Thank you for the exact sofa I asked for!

Kensley Philips was amazing. Kind and able to make the experience easy and was very helpful and Knowledgable about each piece.

Rebee was great to work with! Knowledgeable and she let us take the time we needed, but worked quickly so we were in and out in a timeframe that worked for us.

Great selection for every room. Frank our sales person was extremely knowledgeable, very patient providing his knowledge and feedback and helping us to make the right selections. Good quality furniture for and the sale price was helpful to our budget.

Wonderful experience working with Garrett Lewis. Answered all my questions and was very professional.

Barbara ar the Pineville Matthews store was very helpfu and knowledgeable. She was helpful in guiding us to a decision. We are a very happy customer.

Jim Holland was very knowledgeable about exactly what we asked for. His wholistic furniture knowledge was above par from any other furniture shopping experience i have had. Please see this associate if you are shopping at Ashley Pineville

Lena and Barbara were AMAZING!! extremely helpful with design and financial. Thank you so much.

My daughter and I went to this location and was totally in awe of our experience! I was shopping for furniture and had visited several stores and not once experienced the awesome one on one customer service we received from here. We were greeted by the AWESOME Ms REBE. From the arrival to the exit she was AMAZING! She was absolutely thorough with assisting me with my purchase and totally PATIENT! She advised me of my options with the furniture selections and financially ! She provided different layouts, etc..She's truly genuine and cares about satisfying her clients and I totally appreciate her ! I was feeling very indecisive and she assured me to Relax, that's why I have her ,to assist me ,and That she did and beyond ! Ms REBE you're a 💎 GEM! 🧡 Blessings Glenda &Felice😉

Rebee was a great help and patient with every question we had!

Rebee Shaw was fantastic…so helpful with design and making sure I got my daughters room so special

Gaby was very helpful and friendly!! We’ll definitely come back next time we need more furnitures.

Rebee was EXCEPTIONAL!! @the Pineville location! The patience, time and care with and for my mom was AWESOME!! Even my daughters said that was the best experience that they’ve seen! Thank you so much Rebee…you’re appreciated.

My salesperson was amazing

Lenny did a great job helping me with my purchase! I will definitely recommend her to anyone I know who is in the market for furniture.

We had a great experience at Ashley Furniture today thanks to Zack! He was super friendly, patient, and really took the time to help us find the perfect mattress and bed. He answered all our questions, explained the differences between options, and made the whole process easy and stress-free. We left feeling confident in our purchase and very happy with the service. Highly recommend asking for Zack if you’re shopping here!

Rebee was the best!

Rebee was fantastic!

Frank did an awesome job.

What a great experience

My husband and I were looking for a new living room set. Rebee Shaw approached us and asked if we needed assistance. She was EXTREMELY helpful. She was professional and patient since my husband and I have different tastes in furniture. I would recommend Ms. Shaw to anyone looking to purchase furniture and/or accessories..

We had a great experience buying a sofa at Ashley. Zack Silver was awesome to work with!

Rebee and Jim were great with helping me with what I needed!!! The gave me some great ideas for my room!!!

Rebee Shaw was a delight to work with!

Rebee is the best!!!!! Very knowledgeable!!!! Thank you!!!!

Zack was very helpful to us as we picked out our new couch. Very friendly and easy to work with!

Great service

Exceptional Service! I had a great experience working with Rebee while purchasing my furniture. She was friendly, patient, and knowledgeable — answering all my questions and helping me find pieces that fit both my style and budget. The entire process felt smooth and stress-free. It’s rare to find someone who truly listens and goes above and beyond to make sure you’re satisfied. Highly recommend asking for Rebee if you’re shopping here!

Zack is the best! We always come back to him for furniture.

Very good experience! Meagan was very helpful and got us taken care of

Rebee is a fine salesperson and guided us to the right couch immediately! Thank you!

Karen was amazing. She really took her time to help me and my wife pick the perfect chairs.

The best experience, Christina was so great and helpful!

I had a great experience at Ashley furniture on Monday. Great service by Miss Rebee she very helpful, explained everything in detail. My granddaughter was happy with the bedroom suit she chose.Rebee was very friendly and personable. You can tell she is a caring person and wants her customers to have a good experience.

Frank was very helpful and polite!

Gabby was great everything went smoothly everyone in the store were helpful and happy

Frank did an amazing job. My wife and I would recommend him to all of our family and friends!

Wonderful service! Very happy with our experience in the store.

Frank was amazing! Very educated on all of the products and options. Would highly recommend.

I was very pleased with the ROCK HILL,SC store on Dave Lyle Blvd the salesman Shaun greeted me with a pleasant smile and was very professional assisting me with what I wanted not trying to sell me to get something i didn’t want

Kristine was very helpful from the moment we walked in the door. She found us everything we needed. It was a great experience.

Kelly was very knowledgeable and helpful with our couch and recliner purchase! Thank you!

Had an idea of what we wanted and walked out 20 minutes later with exactly what we wanted and for less than expected.

Great experience.

I went into Ashley furniture to buy a comforter set because I love their comforter sets and they’re such a great price and good quality and Kensley helped me and she was amazing. She was kind extremely knowledgeable no pressure and extremely honest I give kudos and praise to Kensley!!!! Thank you, Kensley

Frank was amazing! Thank you so much!

Rebee Shaw was very friendly and helpful with and questions we had about the furniture. Great selections and door buster prices.

Fast service and communication, very friendly. Had the best time buying my first new couch with Rebee Shaw. Definitely recommend, lots of great deals.

Rebee Shaw was amazing and made the process seamless! Highly recommend!

Rebee was great and knowledgeable and helped me pick out the right living room set for me!

Tha service at Ashley was excellent. I knew what i wanted to purchase and Kènsley was very helpful explaning the price, warranty and delivery dates.

Rebee was so helpful! She had the sweetest attitude and helped us find exactly what we were looking for!

Rebee was very personal and warm. Made the experience very nice!

Very pleasant person to do business with Rebee Shaw very caring, Charismatic, and a lot of sympathy.exactly what you need in today’s days.

Great costumer service .. Rebee Shaw I definitely going back to her.. treat me like family.

Rebee

Rebee was great very knowledgeable and helpful in our search for a dining room set !

These guys did me right.. I appreciate Frank is the man... Will come back for my kid's furniture.

Zack Silver was fantastic salesperson I would give him 10 stars if I could

Fantastic customer service from Kelly V. In the store. He did not pressure us at all and gave us appropriate privacy to internally discuss our decision and financing options. Outstanding employee

Rebee was fantastic.! Did a very thorough job in her demonstration.

Rebee was great! Professional and so helpful!

I had a wonderful experience at Ashley Home Furniture Store. Jim, the representative who helped me with my purchase was excellent, knowledgeable and a joy to work with.

Awesome store, and everyone was so nice and helpful. Rebee took her time to show us each piece we liked!

Frank was friendly and attentive, guiding me through various options that fit my style and ensuring all my questions were answered. I highly recommend asking for him when you visit!

Rebee was very helpful. Satisfied!

Barbra was great and helpful.

Great experience with Zach and the team at Ashley. What I wanted to buy was available for quick delivery and was in and out in a reasonable amount of time! Thanks!

Kristine Frierson was so amazing, and very friendly. helped us get what we needed and helped compromise the price as low as possible. had a very good experience with her.

Had a super fun and very professional meeting with Rebee Shaw at pineville,sc Ashley store. She had a really fun personality and it made getting our dining table very easy. Go see her today!!

Great customer service Frank did an amazing job !

Beautiful furniture and reasonable prices! The staff is awesome! Thank you Megan, Karen, Michael and Kensley! This has been a great experience! Highly Recommend!

Rebee is amazing! Found what we needed right away and we were in and out in 30 minutes!!

Excellent Service from Zack Silver! We had an amazing experience working with Zack at Ashley HomeStore. From the moment we walked in, he was friendly, professional, and genuinely focused on helping us find exactly what we needed. He listened carefully to our preferences, answered every question with patience, and never made us feel rushed or pressured. Zack went above and beyond to make the whole process smooth and enjoyable.

Rebee was an absolute delight to work with! Helpful, thorough, and very friendly. Will absolutely return to hopefully purchase a bed with her help!

Zack was super helpful and great helping us pick out and buy a coach for our first home!

I had the pleasure of working with Ms Rebee Shaw. She was very helpful and took her time looking for all the things I wanted. Although I did not make a purchase today, I will definitely return in the near future to work with her again. She was very welcoming, helpful towards my son and tried her very best to find what I needed. Thank you Ms Shaw

Amazing experience with Rebee Shaw. A breath of fresh air and found me my dream chaise. Love Ashley Furniture. And especially Rebee!!!

Karen was amazing and very helpful with the purchase of my couch!!

Frank was very friendly and very polite.

We just purchased a dining room set and other pieces for our new home from Ashley Pineville in September 2025. Couldn’t be more pleased and satisfied with the value and quality of their furniture. It was a pleasure to work with Zack Silver and all the sales staff throughout the process. Scheduling delivery was so easy and the delivery crew were friendly and extra careful. We will shop with Ashley again!

Rebee was awesome!! Very knowledgeable and listened to what our needs were!! Great experience!

Good customer service and helpful

Rebee said “I’ll make this worth the trip”. She really did, she was patient, kind and helpful. She also rallied Steve and Kinsley to make sure we got the best deal possible! Highly recommend!

Karen Cedeno was very helpful in providing us with all the furniture we wanted.

Clean, enjoyable shopping, Thanks Rosa!

The care, the experience, genuine interest in what I needed was amazing. Jim and co-workers did everything they could to help me accomplish my goals. Wonderful experience. Thank you. ♥️Carol Anne Weissberger

My husband and I really enjoyed our experience at Ashley Furniture with Rebee. She was knowledgeable, personable, and helpful. We were looking for a specific item, and she led us right to what we needed. She is a rockstar at her job and made us feel very comfortable. She is fantastic!

Rebee is an absolute doll. She is such a fantastic person that I had to write a review, which, if you look in my history, you will find that I do not do. She knew the products and was listening to everything that we said. She got us to understand what was available and what would work with our set up. She anticipated what we needed and was ahead of the curve in every aspect of her job. Extremely satisfied with this sales rep! She really is an asset to the team.

Carolyn was amazing at helping us get a new couch set and was amazing with keeping our daughter entertained as well!!!

Carolynn is absolutely AMAZING! I highly recommend her for any furniture needs!

Rebee was such a huge help! Thanks for everything- I can’t wait to get my furniture

Rebee is the best salesperson I've ever worked with! She listened to my needs, found solutions, and anticipated challenges I hadn't even thought of, do recommend!

Wonderful experience with Jim W. today! Purchased a bed, very helpful and friendly.

Frank did a great job

Friendly service that helped us find exactly what we were looking for. Thank you Carolyn

Frank was great! He was patient with our questions and he helped find exactly what we were looking for!

Karen was great!

Carolyn was a friendly, patient and very helpful salesperson!

Karen did amazing!

Carolyn at Ashley was super helpful with our bedroom furniture purchase and the adjustable base for our mattress, five star service.

Frank was Awesome!

Frank and Kristine did a great job and were a great help!

Best salesperson! Carolyn is amazing and an incredible help.

Meagan was wonderful to work with! Even though it was only her second day, I never would have known—she was extremely helpful, knowledgeable, and made the whole process easy. Great experience!

Rebee Shaw took great care of us. Very patient and kind. She took us thru the store to look at all of the love seats and chairs. We finally picked out the love seat! She also showed us the mattresses. We loved the temperpedic one but are holding off buying one for now! One room at a time! Everyone that we interacted with in the store was so nice and we were able to compare notes on college football teams! (Go Canes!) we definitely will go back when we are ready for that mattress.

Very Disappointing Experience – Buyer Beware! My wife and I made the mistake of purchasing several pieces of furniture from Ashley Furniture in Charlotte, convinced by their promises of high-quality, long-lasting products. On top of that, at the constant urging of our salesperson, we also purchased an extended warranty plan, which we were told would cover any and all issues for the next five years. Well, that turned out to be nothing more than a sales tactic. The warranty company is a third-party operation that seems to exist solely to deny claims for the most ridiculous reasons. Most recently, our ottoman developed a tear, and when we submitted a claim, it was immediately denied. Frustrated, I went to the Ashley store in Pineville to address the issue. The manager there, Melissa, was initially understanding. She spoke with her manager, apologized, and assured me we would be contacted to resolve the problem. However, I never heard back from the warranty company, so I went to the store again. This time, Melissa seemed to have developed amnesia and couldn’t remember anything about my case. I’m left wondering if Ashley Furniture just hopes customers will forget about their broken promises. It’s incredibly frustrating when you're dealing with a company that treats you like this. I’m deeply disappointed. We spent thousands of dollars on furniture that was supposed to last, and now it’s falling apart after only a few years. We’re a mature couple with no kids, so it’s not like the furniture is being abused. It’s frustrating to be lied to and treated like our concerns don’t matter. Ashley Furniture has lost us as customers for good, and I’d strongly recommend you consider other options before making the same mistake we did. Extremely dissatisfied and regretful. Ashley Furniture replied to my email asking for a ton of info and photos—which I sent right away. Then… silence. The irony? Their email address is “WeCare.” You can’t make this stuff up. If I’d read the reviews first, I’d have never spent a dime there. My experience is one of many—a couple-thousand-dollar lesson learned. And the cherry on top? Their first response to my review was pure gaslighting. I wish I could say they made it right, but this story doesn’t end with “happily ever after.” It ends with me shopping literally anywhere else.

Rebee was so helpful and respectfull. We will keep coming back to Rebee!

Remove was amazing 👏 🤩

Miss Rebee is amazing! We went in to handle an issue with furniture we ordered not being available in the time frame we expected! We were actually not very happy being we had not received what we originally had ordered. Rebee took such great care of us even though she was not the original sales agent that we ordered our furniture from. She talked us through and helped talk us off of the ledge from cancelling our order which is what we had intentions on doing. She helped us explore other options but ultimately encouraging us to wait on our original order. We even ordered another piece of furniture before leaving the store. Now mind you she did not get compensation for her help. She was not the sales agent we had started with but she definitely helped us resolve the issues. Thank you Rebee and I hope you are at a minimum recognized as being a great team player!

Great service from Karen wonderful assortment of furniture I will be back again. My only criticism is that the fluorescent lights remind me of my office that I retired from 13 years ago and it makes the furniture look pretty industrial for some reason it doesn’t make it look cozy and then I will

Rebee was so amazing and helpful! We knew exactly what we wanted and she helped us make the decision quickly. We felt so comfortable working with her and we would recommend anyone to see her if you need furniture!

Our sales associate Jenny was delightful and very attentive. She made great recommendations and made sure everything was just right. By the end of our visit I felt like we were old friends. This was a perfect match for my husband.

From the moment we walked in and wqs greeted by Jim Walker, we felt like we were at the right spot. We askes about nedroom sets and showed him a picture of what we wanted. He walked us right over to one tgat was similar and said he would go see if he could find it on the website. Jim and his manager got us what we wanted. They were great and will highly recommend them. Thanks

My FIL had to move into assisted care quite suddenly and Kristine, home furnishing consultant, was incredible! I went to 5 stores previously with not the best customer service. I was blown away how helpful Kristine was at Ashley Furniture Home Furnishings. God bless her! Thank you!

Rebee Shaw is the reason why I shopped at Ashley furniture. Her professional attitude and knowledge is beyond reproach. As we say in the airline industry, Rebee is a “steely-eyed missile woman”. Thank you Rebee for your care and patience.

Worked with Rebee on the purchase of a new couch. Process was easy and great.

Rebee was a fantastic help while we were looking for a couch for our new home. Definitely recommend shopping here for your living room needs

Rebee was very helpful, pleasant buying experience

Rebee was fantastic and helped us find a good couch

Rebee was so helpful and informational! We were just looking to browse couches and she helped us find our perfect sofa!

Frank and Chris were awesome! Even stayed after hours to support us. Excellent service!

Had a great experience with Zack! He was knowledgeable, patient and very customer service focused. Can’t wait to get my new furniture!

Josh and Mickey were excellent. They helped me and my daughter find the perfect couch. Thanks!

Mickey and Josh were amazing! They made sure we have everything we needed for our new home in CLT and worked with us on our budget. Drove 30 min to get to this store and would def come back!

Frank was very helpful

We met Rebee at Ashley and she helped us pick out a 3 piece living room set, a dining table, and chairs. She was such a pleasure to work with and we loved her spunk and friendliness. Rebee makes us want to come back in the future!

Had wonderful experience. Wonderful service from Rebee. She helped us for my fiancé and mines first big purchase for our new home!

Frank did a GREAT job helping me furnish my new place! Excellent customer service!

Karen was great! She helped me out with exactly what I needed and fast.

Zack was great from the beginning! He didn’t just wait at the front — he came over, greeted us, and offered help right away. We were just browsing, but ended up finding the perfect couches! Zack made the process easy, giving us purchase options quickly and answering all our questions. So refreshing to have such a smooth and positive experience. Highly recommend working with him!

Amazing Customer Service!

Gabby was wonderful to work with. She was personable and gave us our space to look around and then provided helpful feedback regarding our interests while we narrowed our selections.

Jim Walker is amazing! Friendly, kind and informative!

Kelly Villastrigo helped us purchase a brand new sofa today! Quick and easy transaction, went over all details. Greeted us upon entry and did not follow us around, allowed us to look around and come back when we were ready to move forward which was very nice and hard to come by!

We love our purchase! Gabby Cruz was so sweet to work with, she was so informative about all of the furniture and the pricing and what deals were available, and she went above and beyond to make sure we were comfortable with our final transaction. She was patient, honest and just a really sweet person in general. Very happy to see us happy! Which we are! Every employee I met was really nice, thank you Ashley Store and thank you Gabby Cruz! My daughter has the best bedroom to look forward to, thanks to you and we are excited!

Frank was awesome and very helpful as we put together everything for my mom.

Helpful. Friendly. Not over bearing at all. Totally professional. Ty Zack and everyone at Ashley

Very friendly and helpful and knowledgeable staff Ava was great Extremely helpful and patient with our questions We will be back and be sure to request Ava’s help in the future

Working with Jim Holland was as smooth an experience as you could ask for. Very pleased with the shopping and buying experience.

Kelly was very helpful and informative. He let us shop and answered all our questions.

Frank is awesome ! He took great care of us and listened to what our needs were

Zack was awesome! Great customer service and prices. Very pleasant experience! Thank you!

Kristine greeted me at the door and was very helpful in directing me to my specific request. She was a pleasure to work with. She worked very hard to get the best deal for me. Thank you Kristine!

Frank is great person helped a lot through our entire shopping with good deals, really appreciate!!

Kelly was great, very thorough, great experience and great customer service!

Frank did a great job in helping make our decision today. Thank you!!

Frank did great!

Mickey was extremely helpful throughout the entire process! He answered all our questions and was funny and personable while doing so. Would definitely come back just to work with him again!

Mickey was awesome. We drug him all over the store trying to find the right couch.

Our First big purchase as married couple moving to our new home, Frank really helped us out. He is very accommodating and a good person!

Rebee was outstanding and extremely helpful and professional. Highly recommend her

Rebee was great!

Frank worked with us through all of our indecision.

Both Rebee and Josh were awesome! They were very helpful and knowledgeable! Thanks for a fantastic experience!

Ava was the best! She was so knowledgeable and friendly during our visit! Definitely ask for her if you’re shopping for furniture with Ashley!

England made our shopping experience so seamless! She was super knowledgeable and friendly. Thank you for wonderful customer service!

Frank took care of us and had us in and out; great service and worked with us to get everything situated.

Rebbe was very proffessoonal and helpful

Rebee was great!

Mickey was amazing

Frank did a great job

Rebee S did a great job of helping us find furniture meeting our needs.

Madelin was such a big help!! We'll be back and we'll tell our friends!

Rebee was amazing.. professional and a great attitude…

Rebee Shaw spent so much time with us and was super personable and knowledgeable! Thank you!!

Rebee was amazing! I didn’t quite find what I was looking for but she went over and beyond to try to help me find it!

Rebee, was a pleasure to work with. Very knowledgeable and definitely will do business with her again.

Rebee was incredible!! She had the best customer service and was extremely patient with us as we made decisions. Her knowledge of the products helped us so much with our decisions.

Ava was absolutely fantastic assisting us with our sectional purchase. She was well informed about inventory and delivery, and got us a great deal without being pushy or disingenuous. Loved her energy and highly recommend for any furniture needs in the Charlotte/Pineville area!!

My sales rep, England was welcoming and ready to listen to what I wanted and needed. I was able to return to England the next day and easily change my order. The changes were even a better help for me and were handled professionally and always keeping what was best for me in mind. Rare experience these days.

Zack is great!! Very thorough and knowledgeable! Highly recommend!

Miss Rebee is a very approachable and greeting and amazing woman, very appreciative of her help and encouragement! Thank you!

I saw a few tables that I really liked online. I called into the store and a gentleman named Kelly picked up the phone, and I asked him information about the tables. What was nice was I had a lot of questions; was it in stock, was it something I could come see in store, how quick could I have it delivered? he told me to ask for him when I got in the store and I did. I took a few minutes to look around and then had him show me the three tables. What was really nice also is that he showed me how the company graded certain furniture and how to look for which level of quality you’re looking at. Which was really helpful. We had recently bought a table from Arhaus that was five times the price of what we wound up purchasing, and returned it due to quality issues. I live in Fort Mill, and what was really nice is I found out that the distribution center is right over by Carowinds, so I bought the table literally had the table picked up and dropped off at the house and assembled all in the same day. Definitely a good experience. I would certainly ask for Kelly if I were you.

Rebee was great! Very helpful, took her time and really helped me figured what I want and needed.

I had a wonderful experience working with Cameron on outdoor furniture. I purchased a beautiful sectional and he made the process smooth and quick. I will definitely return for any future furniture needs!

Good service and competitive pricing

We had a great experience at Ashley in Pineville NC. Kelly was our service provider and he provided us space to look around and then would check in to see if we had questions or needed help. He was very helpful and knowledgeable! We probably went to 5 plus stores that day and are very excited to get our delivery next week.

Great service and great experience!

Patricia was phenomenal! Thank you for you great service!

Patricia has been amazing!! So helpful and very caring! Xoxo

Frank was great!

Kelly V was a great salesman! Not too pushy and very helpful.

Patricia was wonderful!

Our service rep was most helpful and a pleasure to work with.

⸻ I visited Ashley Furniture today and was greeted by Mickey. He was welcoming, funny, and made the experience enjoyable. He took the time to answer all of my sister’s and my questions without rushing us. If you’re ever in the Pineville area, definitely go see Mickey at Ashley Furniture!

Mickey was great! Go see him if you’re looking to buy furniture!

Patricia was so helpful in finding our daughters mattress and an extra mattress for our guest room

Rebee was absolutely wonderful to work with. She was very helpful in the purchase of my new furniture.

Frank was very helpful and knowledgeable about the furniture during my visit. He was clear and explained everything well.

Kelly Villastrigo was an amazing salesperson!

Excellent Sales Rep. Just go in tell them how much you want to spend. They will help you with your budget. I'm so grateful for them. Thank you! I'm saving again now to go back to get the other 2 pieces before Xmas.

Rebee was excellent! She was patient and helped me talk through making the best decision for our family’s needs!

Frank and Kinsley were both very helpful.

Rebee Shaw was amazing to work with. Very knowledgeable about Ashley products. Made sure we were aware of promotions that were taking place to save us money. Expert on mattresses, go see her. Her friendliness and relatability was a plus.

We worked with Rebee and had a wonderful experience. She was friendly, and very helpful! She directed us towards what we were looking for and helped us find the couch of our dreams. We did not feel pressured into buying, so no pushy sales tactics. The store was very clean and had more selection then the other locations we went too. Pricing was also fair. Very happy with the service received and our purchase. Looking forward to working with Rebee on all of our furniture purchases for years to come and would recommend her to everyone!

We had never been to an Ashley showroom and didn’t know what to expect. They had a great selection. Our salesperson, Zack, was extremely helpful. We bought a reclining sofa and it was delivered with care. I was very pleased with the process from A to Z and would highly recommend them.

Excellent costumer service Thank you to Kelly Villastrigo

Patricia and miss kinsley did great!

Frank did a great job!

Had a great experience at this store! Rebee helped us find the perfect dining chairs for our dining table and was able to match the online price we found.

Karen gave us a great service!! Lovely visit to Ashley

Kelly was great and answered all my questions. He was quick with the financing piece of it and was out and delivery scheduled in no time. Thank you!

Rebee was absolutely the best!!

Renee Shaw gave excellent customer service, made me feel so welcome when I walked in. Her assistance was great with helping me find a new bedroom set for my new home. Thanks again for your help.

My search was so easy thanks to Frank. He helped me find the best material for my cats :)) and I got a great deal

I worked with England and she was the best and made sure I found the best option for my family and I for the best price. Ashley furniture Pineville for the win!

ENGLAND WAS VERY HELPFUL AND MADE MY EXPERIENCE A DELIGHT.

Kristine was wonderful!!! Helpful and willing to make sure I was happy! Great experience!!

Rebee was amazing to work with!! Highly recommend

Thanks Mickey!!!! Your customer service was phenomenal. I am very happy with my visit and purchase. I will be back!!!!

Frank doing great job while entire process and they are really great team

Frank was very helpful!

Frank was so nice and easy to work with. Looking forward to the delivery of our beautiful furniture. Thank you!

Ava Richardson was tremendously helpful. Loved working with her and can't wait to show her what we picked out!! Will definitely be returning to Ashley in the future. Chris Schonfield convinced me to go with the Purple mattress and I'm so glad he did. I literally cannot wait to climb into this bed. Great people!! Made my life so much easier!!!

Gabby, management and all staff were amazing and very VERY helpful! Definitely recommend!!

If I could give less than 1 star, I would! I will never buy anything from Ashley Furniture again! They lie about delivery dates, “misplace” items, they won’t give you a straight answer on when you will get your items, & it’s just despicable customer service. I can’t delete my review from 2 mos ago either. The reps ask for a review while you’re in the store & before you even get your order or know that you’re headed for a nightmare with them!! Go anywhere else but Ashley.

Gracias por la experiencia, Gaby nos brindó un excelente servicio! ✅🔝

My son and I stopped in to look around at some furniture especially an entertainment center. Jim was so helpful and worked with us in getting the new furniture. Thank you Jim!

England was perfect. She understood why we were there and I did not feel any pressure in our purchase.

Amazingly helpful staff

Jim Holland was extremely helpful, friendly and very knowledgeable about everything we asked! Amazing customer service!

Rebee was great!

My fiancé and I came in looking for a couch for our new house! Rebee helped us out and was super knowledgeable and patient! We are super happy!

Frank was awesome throughout the whole process. The price was very reasonable for the furniture I got. Can’t wait to get it in my house.

I bought an Ashley hybrid bed (2nd one, loved the 1st so much) from the Pineville, NC store. Barbara assisted me and she was amazing. Very helpful and didn’t try to oversell me on anything. Just made great suggestions based off my needs. But once it came to the delivery continually being delayed, I went back to the store and Josh solved all my problems like the phenomenal wizard he is. His customer service was A++ and he melted my frustrations and stress right away by quickly handling the issue. I will shop again at this store again simply due to the great customer service I received from Barbara and Josh. Thank you!

Enjoyed our interaction with Frank. Super helpful and informative. Clearly explained the options and pricing and definitely went above and beyond. Thanks for making our shopping experience enjoyable.

Frank did a great Job! We bought because of Frank!!

Thanks Kelly for your help. Can’t wait to enjoy my new outdoor sectional.

England was amazing!! Love the experience. Will be coming back

We had a fantastic experience working with Mickey! He was incredibly friendly, attentive, and knowledgeable throughout the entire process. We were under a bit of a time crunch, and Mickey really came through—helping us quickly find the perfect solution for what we needed without ever making us feel rushed. He listened to what we were looking for and guided us with honest, helpful suggestions. Highly recommend asking for Mickey if you’re shopping here!

Zack was great! Answered all my questions and was efficient when I was ready to wrap up. Thank you!

England greeted us at the front door with a very cheerful attitude and provided very kind service to me and my husband. She consistently checked in with us to make sure our needs were being met during the visit, and maintained her friendliness throughout. She also provided insight on the furniture and was very knowledgeable about whether stains would come off easily on certain textures, etc. The entire staff at the location was very kind and answered any questions we had. Kudos to this location!

Went there looking for bathroom accessories but it's only a furniture store.

Zack was so nice and extremely helpful. Really enjoyed working with him! Everyone at the store was very friendly. I recommend shopping at this location!

Our experience was handled with quite warming and excellent professional customer service.

The sales experience was enjoyable. Our sales associate was knowledgeable regarding availabilty of stock in what we were looking for.

Rebee was so great in helping us decide on the perfect space for our future home!!

Really lovely furniture and durable. They helped with finance offers. Zack was a pleasure to work with.

Rebee and McKinley were amazing !!!! Rebee absolutely went above and beyond in every way possible

Mickey was the BEST!! THANK YOU!

The worker kelly was super nice⭐️

Zack was very helpful and knowledgeable. Thank you for helping us make an informed decision.

Great service, right balance of attendance without feeling overwhelmed. Zac is great.

Barbara was awesome!

Mickey is amazing! Just purchased new furniture for my home after welcoming my kids and 1st grandchild from NY! Mickey made everything work !!!

Great service from Rebee and lots of options to choose from.

Kristine was very helpful and made the purchasing process very quick and simple. We had a great experience working with her and will definitely come back to Ashley in Pineville for future purchases.

Kelly was very helpful and assisted us in making the correct decision when it came down to the mattress selection. Thank you Kelly

Kelly helped us out so much! Great job and so nice

This was such a great and easy experience! England was especially helpful. Will be back!

Madeline and Rebee were awesome we will be back when its time to continue our new move for sure.

Great experience! Madeline was very helpful and was very patient as we were shopping for my 90 year old mother-would highly recommend Ashley furniture!

Frank was super helpful and found me a beautiful living room set that will fit my needs. He was very knowledgeable about the furniture and the material it is made of and was able to get his manager to work out a deal for me that I am comfortable with.

Patricia is so helpful and excellent to work with!

Super knowledgeable about pricing, promotions and questions I had. Great sales rep

My experience was wonderful, many thanks to you Reeba!!!

Great experience and service. Zack was able to answer all my questions and was patient while I took my sweet time deciding on my final purchase. Highly recommended!

Kelley was wonderful! He was very helpful and kind. Would recommend 10/10. We had an urgent need so we ultimately had to purchase from Mattress firm as they had a sooner delivery date

Reebe was very helpful in helping my fiancé and I find livingroom and bedroom furniture. She made the process very easy and enjoyable.

Superior customer service! Thanks again Frank!

Frank and Chris were awesome very knowledgeable and customer service based. We’ve bought from Ashley several times. We are always satisfied with the selection and Quality of everything we’ve purchased.

Rebee S. was awesome! Very knowledgeable, professional and personable.

Wonderful experience, Kelly was a joy to work with. He was a big help.

Zack was fantastic to work with! Gave us all the info then let us be to make a decision. Helped make a move less stressful.

Kelly was very helpful and professional! Was able to get us everything we wanted!

Kelly was very helpful and professional!

Rebee Shaw is fantastic. We just completed the purchase and she helped answer all our questions

I have never had such an amazing and fun furniture experience. Madelin is magical. I came in just to browse and ended up with a couch being delivered on Tuesday. She is not only knowledgeable but genuinely wants to find the best solution for you. I’d go see her again without hesitation.

Rebee did a great job at showing my aunt and I some great deals on our furniture selection. She was so helpful with picking out a nice style for our home space. Rebee was very courteous and professional. Great job!

Kelly the salesman was very nice & the music in the store was awesome. Got us a good deal on a couch & coffee table.

England took care of us! She’s great.

Moving is super stressful!! Especially when you’re moving to a different state, and want to buy everything new for your new home! Big shout out to Karen! The minute me and my son walked in she greeted us with a smile! We had a vision and she helped us, and guided us to come as close as possible to execute it! Karan goes above and beyond! Here are some of the reasons why.. she doesn’t pressure you, she’s very knowledgeable, and she’s super friendly! When you find someone like this, it leaves you to put all trust in them while they handle everything for you! Last night, we were almost at the finish line, until I hit a corner at the store and saw a bedroom set that I absolutely fell in love with! I mentioned to Karen that this was the piece that I actually wanted. She did not hesitate to change everything in the system, and make sure that we left out of there with a smile. Do you wanna know what’s more? Stressful is finding movers! She explained to me everything with Ashley Dash! Now that’s one less thing I have to worry about! that was one of the concerns that I had about pulling the trigger last night was because I didn’t want to move one thing from one state to another not only that a month away! I have to say I’m more than satisfied with the way everything went! The furniture is absolutely beautiful and super comfortable as well! thanks to Karen at the Pineville location for helping my son and I with our new beautiful furniture for our new blessing! Also, what an amazing way to pay it forward by doing a small donation to St. Jude’s! I hold that foundation very close to my heart since I’ve been donating to them for years.! everything has been a win-win with this whole shopping experience! All thanks to Karen!

We had a great experience purchasing our new sectional at Ashley! My wife went in yesterday and Rosa helped her tremendously! We then returned today as a family and were helped by Rebee. Rosa and Rebee were beyond helpful and professional! They allowed us time to make the right decision and we did. The showroom is huge and beautiful. They really have a ton of options for all budgets and taste! We will be back in the future! If you’re in the market for new furniture or a new mattress, check them out! Thanks again to Rosa and Rebee!!

Ava is incredibly attentive and passionate about ensuring our satisfaction as customers. She’s the best person I’ve ever met to help me find the perfect furniture for my home.

AVA is the best!!! Really liked her, she really helped me and my wife and we closed a sofa with her.

Karen was so wonderful! So incredibly helpful

I came in the store having an idea of what I wanted but couldn’t put my finger on it. England (aka my birthday twin) was the perfect person for me as she gave me space to walk around and then gave me her honest opinion on our couches I was eyeing. There was no pressure and she was patient. Walked out of the store excited to get my couch delivered next week!

I was very impressed by the friendly and professional experience I received from England. She allowed me to take my time and was very informative about all the merchandise. I could tell she enjoyed her job. Not only will I definitely return, but will recommend this location and this wonderful sales representative.

It was a pleasure working with England, she’s wonderful. Very professional and very knowledgeable. I will definitely be coming back to do business with her.

Sales people were all very nice. Enough help without being overbearing. All were very friendly and helpful, especially Kelly Villastrago and Madeline Brown who helped me with my order. They were exceptional. Looking forward to delivery of my new dresser.

Kelly was great to work with and did an excellent job helping me pick out the best mattress for my mom

Zack was absolutely wonderful! He welcomed us the minute we walked in the store and took us to exactly what we were looking for. He is absolutely so personable and really knows about the product he is selling. If you go to Ashley, find Zack and I guarantee you will not be disappointed!

Frank was great to work with!!

After visiting several different furniture showrooms, we found Ashley Furniture to be the highest in quality and customer service. Rebee in Pineville sealed the deal with her knowledge of the product, explanation of the financing options and over all genuine customer care!

Frank was extremely knowledgable and professional. Made our experience tonight easy and hassle free. Highly recommmend!!

Kelly was great!

Frank was very helpful both on the phone and in store. Walked us through all options and provided a choice that worked for us

Ava was great! Super nice and informative. Checked in while we were shopping, but did not feel pressure to purchase anything.

When I walked in I was greeted with a smile and her name is Rebee Shaw. She was very helpful but not pushy. Very good experience.

Frank did an amazing job!

Kelly was super friendly and helpful. He matched the price from Ashley Outlet. Why aren’t the discounted prices the same at both places?

Carolyn was perfect and helped us pick the perfect couch for me and two cats! Thank you Carolyn!

We were warmly greeted by employee Karen the moment we walked in. She was very helpful but not pushy which we appreciated. Ashley Furniture had a great price on exactly what we we shopping for. We couldn't be happier.

Really great service. Very friendly and knowledgeable. I purchased a sofa during a sale, and it was delivered less than a week later. I wanted a two cushion sofa, which is less common than the 3 cushion. I would just what I wanted.

Ava was extremely helpful, and the entire furniture buying experience was smooth and easy.

Zack has great energy and is amazing at customer service. He knows EVERYTHING on all different products, he did great telling us on deals that we weren’t shopping for which we appreciate very much! Visit him for a good laugh and happy shopping!

Zack perfect for sale

Frank was awesome!

We had a great experience this weekend purchasing our new couch! Gaby Cruz was our sales agent, and she was the best we’ve ever had! Not pushy at all and really took her time with us. She drew out our room and helped us come up with a configuration that worked, and helped us max out our promotions so we were sure to get the best possible price. She had such a great personality, I felt like we were friends by the time we left! I’d also like to give a shout out to the manager, Chris. He was so helpful with our pricing questions and was very personable. Thank you Gaby, Chris, and the Ashley team for a great experience!

Kelly did absolutely amazing in helping us navigate the perfect sofa. We originally came in super confused on what we wanted and he gave every option possible to make sure we fell in love with the right one. Highly recommend and we would work with him every time in the furniture buying process if possible!

Kelly was wonderful to work with in helping us getting everything situated and working with us in our decision!

Eva and Karen were wonderful

Frank was awesome!

Quick, easy, efficient! Very appreciative of Karen C’s assistance!

Kelly was great! He was very patience with us about picking out our couch. We were going back and forth between two couches. He answered all the questions we had and did not push us towards one or the other. Would highly recommend this store & working with him for your next home purchase!

Ava was so incredibly helpful.

England has been an amazing help! Going above and beyond helping us make several decisions. Thank you England for being so nice!

Awesome to work with

Fantastic service and pricing. Thanks

Karen y England nos atendieron y fueron amables y atentos con nosotros en todo momento.

England M was very helpful in helping us find what we were looking for. Good customer service.

Rebee did great and gave me some awesome ideas of how to set up my room design for my apartment.

We came to Ashley in Pineville, NC looking for a mattress and Karen helped us. She was amazing, helped explain all the different factors of the mattresses and pillows, and she was even able to explain everything in both english and spanish for us. Highly recommend going to see her!

Zack was amazing! He worked out a sooner delivery date. If the date is not met, I’ll come back and remove 3 stars! 😂

Kelly was a great help ☺️

Frank did a great job!

Awesome experience working with Frank today. Super helpful!

We had a fantastic experience at Ashley Furniture! Karen C. was absolutely excellent—honest, trustworthy, and genuinely helpful throughout our visit. She struck the perfect balance by giving us the space to explore and make our own decision, without ever feeling pressured. Thanks to her guidance, we found the most comfortable couch we’ve ever sat on! The entire process was smooth and enjoyable. Highly recommend both Ashley Furniture and working with Karen if you’re in the market for quality furniture and great service.

Kristine F. was great to work with.

Rebee was incredible. She guided us through the process of finding the right furniture and mattress for my mom. It was one of the best shopping experiences we’ve ever had.

Rebee Shaw was awesome! She was very knowledgeable and helpful. Made our buying experience pleasurable.

Zack silver was amazingly helpful he showed me a bed I hope to use for a lifetime

Carolyn Anderson was great!!!! She was so very helpful and knowledgeable.