Ashley Store Pineville, NC

Zack was so nice and extremely helpful. Really enjoyed working with him! Everyone at the store was very friendly. I recommend shopping at this location!

Our experience was handled with quite warming and excellent professional customer service.

The sales experience was enjoyable. Our sales associate was knowledgeable regarding availabilty of stock in what we were looking for.

Rebee was so great in helping us decide on the perfect space for our future home!!

Really lovely furniture and durable. They helped with finance offers. Zack was a pleasure to work with.

Rebee and McKinley were amazing !!!! Rebee absolutely went above and beyond in every way possible

Mickey was the BEST!! THANK YOU!

The worker kelly was super nice⭐️

Zack was very helpful and knowledgeable. Thank you for helping us make an informed decision.

Great service, right balance of attendance without feeling overwhelmed. Zac is great.

Barbara was awesome!

Mickey is amazing! Just purchased new furniture for my home after welcoming my kids and 1st grandchild from NY! Mickey made everything work !!!

Great service from Rebee and lots of options to choose from.

Kristine was very helpful and made the purchasing process very quick and simple. We had a great experience working with her and will definitely come back to Ashley in Pineville for future purchases.

Kelly was very helpful and assisted us in making the correct decision when it came down to the mattress selection. Thank you Kelly

Kelly helped us out so much! Great job and so nice

This was such a great and easy experience! England was especially helpful. Will be back!

Madeline and Rebee were awesome we will be back when its time to continue our new move for sure.

Great experience! Madeline was very helpful and was very patient as we were shopping for my 90 year old mother-would highly recommend Ashley furniture!

Frank was super helpful and found me a beautiful living room set that will fit my needs. He was very knowledgeable about the furniture and the material it is made of and was able to get his manager to work out a deal for me that I am comfortable with.

Patricia is so helpful and excellent to work with!

Super knowledgeable about pricing, promotions and questions I had. Great sales rep

My experience was wonderful, many thanks to you Reeba!!!

Great experience and service. Zack was able to answer all my questions and was patient while I took my sweet time deciding on my final purchase. Highly recommended!

Kelley was wonderful! He was very helpful and kind. Would recommend 10/10. We had an urgent need so we ultimately had to purchase from Mattress firm as they had a sooner delivery date

Reebe was very helpful in helping my fiancé and I find livingroom and bedroom furniture. She made the process very easy and enjoyable.

Superior customer service! Thanks again Frank!

Frank and Chris were awesome very knowledgeable and customer service based. We’ve bought from Ashley several times. We are always satisfied with the selection and Quality of everything we’ve purchased.

Rebee S. was awesome! Very knowledgeable, professional and personable.

Wonderful experience, Kelly was a joy to work with. He was a big help.

Zack was fantastic to work with! Gave us all the info then let us be to make a decision. Helped make a move less stressful.

Kelly was very helpful and professional! Was able to get us everything we wanted!

Kelly was very helpful and professional!

Rebee Shaw is fantastic. We just completed the purchase and she helped answer all our questions

I have never had such an amazing and fun furniture experience. Madelin is magical. I came in just to browse and ended up with a couch being delivered on Tuesday. She is not only knowledgeable but genuinely wants to find the best solution for you. I’d go see her again without hesitation.

Rebee did a great job at showing my aunt and I some great deals on our furniture selection. She was so helpful with picking out a nice style for our home space. Rebee was very courteous and professional. Great job!

Kelly the salesman was very nice & the music in the store was awesome. Got us a good deal on a couch & coffee table.

England took care of us! She’s great.

Moving is super stressful!! Especially when you’re moving to a different state, and want to buy everything new for your new home! Big shout out to Karen! The minute me and my son walked in she greeted us with a smile! We had a vision and she helped us, and guided us to come as close as possible to execute it! Karan goes above and beyond! Here are some of the reasons why.. she doesn’t pressure you, she’s very knowledgeable, and she’s super friendly! When you find someone like this, it leaves you to put all trust in them while they handle everything for you! Last night, we were almost at the finish line, until I hit a corner at the store and saw a bedroom set that I absolutely fell in love with! I mentioned to Karen that this was the piece that I actually wanted. She did not hesitate to change everything in the system, and make sure that we left out of there with a smile. Do you wanna know what’s more? Stressful is finding movers! She explained to me everything with Ashley Dash! Now that’s one less thing I have to worry about! that was one of the concerns that I had about pulling the trigger last night was because I didn’t want to move one thing from one state to another not only that a month away! I have to say I’m more than satisfied with the way everything went! The furniture is absolutely beautiful and super comfortable as well! thanks to Karen at the Pineville location for helping my son and I with our new beautiful furniture for our new blessing! Also, what an amazing way to pay it forward by doing a small donation to St. Jude’s! I hold that foundation very close to my heart since I’ve been donating to them for years.! everything has been a win-win with this whole shopping experience! All thanks to Karen!

We had a great experience purchasing our new sectional at Ashley! My wife went in yesterday and Rosa helped her tremendously! We then returned today as a family and were helped by Rebee. Rosa and Rebee were beyond helpful and professional! They allowed us time to make the right decision and we did. The showroom is huge and beautiful. They really have a ton of options for all budgets and taste! We will be back in the future! If you’re in the market for new furniture or a new mattress, check them out! Thanks again to Rosa and Rebee!!

Ava is incredibly attentive and passionate about ensuring our satisfaction as customers. She’s the best person I’ve ever met to help me find the perfect furniture for my home.

AVA is the best!!! Really liked her, she really helped me and my wife and we closed a sofa with her.

Karen was so wonderful! So incredibly helpful

I came in the store having an idea of what I wanted but couldn’t put my finger on it. England (aka my birthday twin) was the perfect person for me as she gave me space to walk around and then gave me her honest opinion on our couches I was eyeing. There was no pressure and she was patient. Walked out of the store excited to get my couch delivered next week!

I was very impressed by the friendly and professional experience I received from England. She allowed me to take my time and was very informative about all the merchandise. I could tell she enjoyed her job. Not only will I definitely return, but will recommend this location and this wonderful sales representative.

It was a pleasure working with England, she’s wonderful. Very professional and very knowledgeable. I will definitely be coming back to do business with her.

Sales people were all very nice. Enough help without being overbearing. All were very friendly and helpful, especially Kelly Villastrago and Madeline Brown who helped me with my order. They were exceptional. Looking forward to delivery of my new dresser.

Kelly was great to work with and did an excellent job helping me pick out the best mattress for my mom

Zack was absolutely wonderful! He welcomed us the minute we walked in the store and took us to exactly what we were looking for. He is absolutely so personable and really knows about the product he is selling. If you go to Ashley, find Zack and I guarantee you will not be disappointed!

Frank was great to work with!!

After visiting several different furniture showrooms, we found Ashley Furniture to be the highest in quality and customer service. Rebee in Pineville sealed the deal with her knowledge of the product, explanation of the financing options and over all genuine customer care!

Frank was extremely knowledgable and professional. Made our experience tonight easy and hassle free. Highly recommmend!!

Kelly was great!

Frank was very helpful both on the phone and in store. Walked us through all options and provided a choice that worked for us

Ava was great! Super nice and informative. Checked in while we were shopping, but did not feel pressure to purchase anything.

When I walked in I was greeted with a smile and her name is Rebee Shaw. She was very helpful but not pushy. Very good experience.

Frank did an amazing job!

Kelly was super friendly and helpful. He matched the price from Ashley Outlet. Why aren’t the discounted prices the same at both places?

Carolyn was perfect and helped us pick the perfect couch for me and two cats! Thank you Carolyn!

We were warmly greeted by employee Karen the moment we walked in. She was very helpful but not pushy which we appreciated. Ashley Furniture had a great price on exactly what we we shopping for. We couldn't be happier.

Really great service. Very friendly and knowledgeable. I purchased a sofa during a sale, and it was delivered less than a week later. I wanted a two cushion sofa, which is less common than the 3 cushion. I would just what I wanted.

Ava was extremely helpful, and the entire furniture buying experience was smooth and easy.

Zack has great energy and is amazing at customer service. He knows EVERYTHING on all different products, he did great telling us on deals that we weren’t shopping for which we appreciate very much! Visit him for a good laugh and happy shopping!

Zack perfect for sale

Frank was awesome!

We had a great experience this weekend purchasing our new couch! Gaby Cruz was our sales agent, and she was the best we’ve ever had! Not pushy at all and really took her time with us. She drew out our room and helped us come up with a configuration that worked, and helped us max out our promotions so we were sure to get the best possible price. She had such a great personality, I felt like we were friends by the time we left! I’d also like to give a shout out to the manager, Chris. He was so helpful with our pricing questions and was very personable. Thank you Gaby, Chris, and the Ashley team for a great experience!

Kelly did absolutely amazing in helping us navigate the perfect sofa. We originally came in super confused on what we wanted and he gave every option possible to make sure we fell in love with the right one. Highly recommend and we would work with him every time in the furniture buying process if possible!

Kelly was wonderful to work with in helping us getting everything situated and working with us in our decision!

Eva and Karen were wonderful

Frank was awesome!

Quick, easy, efficient! Very appreciative of Karen C’s assistance!

Kelly was great! He was very patience with us about picking out our couch. We were going back and forth between two couches. He answered all the questions we had and did not push us towards one or the other. Would highly recommend this store & working with him for your next home purchase!

Ava was so incredibly helpful.

England has been an amazing help! Going above and beyond helping us make several decisions. Thank you England for being so nice!

Awesome to work with

Fantastic service and pricing. Thanks

Karen y England nos atendieron y fueron amables y atentos con nosotros en todo momento.

England M was very helpful in helping us find what we were looking for. Good customer service.

Rebee did great and gave me some awesome ideas of how to set up my room design for my apartment.

We came to Ashley in Pineville, NC looking for a mattress and Karen helped us. She was amazing, helped explain all the different factors of the mattresses and pillows, and she was even able to explain everything in both english and spanish for us. Highly recommend going to see her!

Zack was amazing! He worked out a sooner delivery date. If the date is not met, I’ll come back and remove 3 stars! 😂

Kelly was a great help ☺️

Frank did a great job!

Awesome experience working with Frank today. Super helpful!

We had a fantastic experience at Ashley Furniture! Karen C. was absolutely excellent—honest, trustworthy, and genuinely helpful throughout our visit. She struck the perfect balance by giving us the space to explore and make our own decision, without ever feeling pressured. Thanks to her guidance, we found the most comfortable couch we’ve ever sat on! The entire process was smooth and enjoyable. Highly recommend both Ashley Furniture and working with Karen if you’re in the market for quality furniture and great service.

Kristine F. was great to work with.

Rebee was incredible. She guided us through the process of finding the right furniture and mattress for my mom. It was one of the best shopping experiences we’ve ever had.

Rebee Shaw was awesome! She was very knowledgeable and helpful. Made our buying experience pleasurable.

Zack silver was amazingly helpful he showed me a bed I hope to use for a lifetime

Carolyn Anderson was great!!!! She was so very helpful and knowledgeable.

Carolyn Anderson was the best!!!!

Great staff, didn’t hover around and made the buying process painless. Highly recommend Frank! Bought a great couch with quick delivery!

My fiancé and I had a great experience at Ashley with Caroline as our Sales Designer! Not only did we get exactly what we were looking for she asked all the question needed to put us in the perfect furniture for our new house! Thank you again Caroline!

Kelly Villastrigo me at the door and even though we arrived 15 minutes before the store opened, he was friendly and had a great attitude. We knew what we were looking for, and he showed us right to it. Very professional and friendly

England helped me find the best mattress!

Kelly was great and got us the deal we were looking for !

Keren was great. Was able to get us a good deal. Very friendly and helpful.

Very beautiful showroom. Professional and energetic environment. I recommend Ashley as your first and last stop to make memories for your future. If their furniture suits my standard of taste and quality, then I am sure you’ll find something that you just can’t live without at Ashley furniture in Pineville, NC!

Zack was very helpful and informative. Would definitely recommend that you go visit him

Gaby was awesome! The minute I entered the store she was friendly, introduced herself and asked why I was there! When I shared I was furnishing a condo...she sat down drew out my rooms, ask me about my style and we proceeded to walk the store for 2 hours and make suggestions but not push. Thank you Gaby for your patience and exhibiting great customer service: The joy of your job shines through. All traits that are hard to find today.

I had a great experience with Zack at Ashley! He’s upbeat, knowledgeable, and never pushy — which I really appreciated. The first time I came in, I was just browsing, but when I decided to come back to buy, I made sure to ask for him. He really knows the products inside and out and made the whole process easy and enjoyable. I ended up purchasing two sofas, an armchair, and two end tables, and couldn’t be happier. Highly recommend working with Zack!

My wife and were having troubles furnishing our new home — that was until we met Maddie! From the moment we walked in, she took the time to clearly understand our vision, map out options (literally), and even play referee when it was time to make a decision. Five years ago, we had a negative experience with Ashley and vowed never to return, but I’m happy to say that we are customers once again thanks to Maddie!

Kelly was great to work with! Very knowledgeable about our options and helpful finding what works with the space!

Kelly was extremely helpful with showing us the different types of furniture that would fit our floor spacing.

England is the best!!! Very knowledgeable and personable!!! She went above and beyond by reaching out to me for an upcoming sale!!!! She’s definitely an asset to your team.

Karen was an amazing sales person and spent considerable time educating me on mattresses and I found the perfect one.

Rebee was great and very helpful. We didn’t get anything right now since we were just looking, but I appreciated that when we told upright we weren’t going to get at the moment they weren’t pushy or anything like that. We have gone across the street to another store and when we told them we weren’t going to get anything right then, we could tell there was a change of tone. Which don’t get me wrong, I get making commission and making a sale, but that made me not want to go back to the other place. In the end, when we decide to get a couch, we will most likely return and help our people out here.

Had a great experience shopping and furnishing an entire apartment with Rebee Shaw. Highly recommended store and associate!!!!

Madeline is awesome! Super friendly and fun to work with. She was very patient with us, and worked miracles in finding the Perfect pieces to combine both mine and my husband’s conflicting tastes in furniture. In the end we both were winners, and very happy with the selections thanks to Madeline!

Great saleman

Great team and sales is not pushy and works with you every step of the way.

Carolyn is the best, was such a pleasure working with her! Thank you for making our buying experience great.

Ashley is the best value in furniture! Zack was awesome, very helpful. He listened, showed us options and helped us complete our purchase efficiently.

Update...i learned yesterday that the "12 month to pay, 0% interest" was completely misrepresented. I was signed up for a credit card without my knowledge. This has now raised red flags and churn with my impending mortgage closing. I will be escalating this with Ashley and Synchrony. Excellent selection, wonderful showroom. Zack was fantastic- informative, supportive, listened. He found a stacked discount and gave us 4 options so we could choose which would work best. Also very accommodating with our delayed deliver. Zack is the best and hooked us up with a great set.

Great showroom experience with Rebee! Knowledgable and kind.

Rebee was super friendly. She helped us find some great options for our bedroom remodel!

Reebe Shaw is the BEST furniture seller I have ever met in my entire life!! Words truly fall short when trying to describe how absolutely incredible my experience was with Reebe. From the very first message, she was kind, professional, and beyond helpful. She didn’t just help me find what I was looking for—she made the whole process enjoyable, smooth, and honestly exciting! Her knowledge about furniture is on another level—it’s like talking to a walking interior design encyclopedia. Every single piece she recommended turned out to be perfect. The sofa, the chairs, the table—everything looks stunning and the quality is outstanding. What really blew me away was how much she genuinely cared about making sure I was happy. She treated me like I was her most important client in the world. You can tell she loves what she does and truly goes the extra mile for people. I would recommend her 1,000 times over, without hesitation. If you’re looking for beautiful furniture and an amazing experience, don’t waste your time anywhere else. She’s simply the best—no competition.

Frank and Karen were phenomenal! Very helpful and not pushy. They answered all my questions and allowed me to shop in peace and help when needy. When it came time to purchase Frank made the process seamless. 10/10 would recommend!

Jim Walker was so great to work with! He really helped my husband and I buy our first couch giving us exactly what we were looking for! I would recommend all our family and friends come see him.

Jim Walker (good Jim) helped my wife and I out in a big way at Ashley! We will be coming back to work with him again. Excellent experience!

Barbara Pleasants is so wonderful to work with. She sold me a family room set about a year ago too. I’ll keep coming back to her!!

Rebee Shaw was our sales representative and she was amazing! I highly recommend her! She was very knowledgeable about the products and made sure we got exactly what we wanted! Thank you Rebee!

Rebee was fantastic in helping me find my future furniture

Kelly was excellent! He helped with everything and got us the perfect sofa! Highly recommend.

Frank did a GREAT job helping us pick out a new couch for our new house! He was super helpful and knowledgeable about all the furniture! Thank you Frank!

Zach and Kensley were extremely nice and helpful!!! Highly recommended!!!

Kristine Frierson was extremely helpful in our search and purchase of a new bed. She made the process so simple and it always felt like she had our best interest in mind. Thank you!

Karen did a great job helping us purchase our sofas. ¡Que Chevere!

A terrific experience today with Ava Richardson and Marilyn Brown to awesome employees

Frank did a great job! He took care of us and gave us a great deal. We will be back for our next purchase.

Great Experience with REBEE SHAW. Straight to it and Knowledgeable.

Rebee Shaw was great help and she answered all the questions I had.

Barbara is amazing! She was very helpful and professional. Highly recommend her to anyone who is looking to buy new furniture.

Frank G. was extremely helpful with everything and made the process very simple.

This is a great place to shop for all of your furniture needs. Terrific prices, and ask for Jim Holland. He is the best. Knowledgeable, helpful and so easy to work with. An excellent salesman.

We had the BEST experience with England. She was very helpful. We walked in with a couple of ideas of what we wanted but weren’t sure what options would work. She helped us draw our space and worked off of what we were thinking. She was so helpful and patient as we sat on and tried out several couches and loveseats. When we finally picked out a sectional and realized it was too big for our space, she helped us find a great alternative that she had specifically put together a combination that would work for our measurements. We are over the moon excited for our new sectional to be with us. Couldn’t recommend our experience at Ashley or with England more!

Ava, Chris, and Karen, were great to work with!

Zack was awesome to work with… he listened to what our needs and wants were as well as showed us furniture pieces that we may not have taken a look at otherwise. He was knowledgeable about the furniture and worked to get us the best possible deal. When we are ready for additional furniture and or a mattress we will definitely ask for Zack!.

Jim Walker is awesome

Had a great experience at Ashley Furniture thanks to Patrica! She was friendly, patient, and super helpful the whole time. Never felt rushed or pressured, and she made sure we found exactly what we needed. If you’re shopping here, ask for Patrica — she’s awesome.

Patricia helped us buy our dream bedroom suite and sleeper sofa! She was super friendly, knowledgeable, professional, and helpful! Hands down the BEST! Thank you again!

Great customer service from my associate England at Ashley Home Store in Pineville.

Gabby was perfect!

England was great! Helped us find the perfect pieces for our home as we get ready to welcome our first child.

Zack was awesome.

Rebee was very helpful with helping me select an awesome TV stand! Highly recommend.

Great experience working with Karen!

Kelly is kind he has great customer service and he gave water for free.

Gaby was extremely helpful, knowledgeable, and patient with addressing our numerous questions & concerns! And she was such a pleasure to work with!

My experience with my mother here was pleasant! Karen C. was thoughtful, sweet, and suggestive. I enjoyed finding the right couch for our home!

My sales associate Karen did an amazing job with my couch purchase today and she had a great personality. Good job!!!

Barbara was an excellent salesperson.

Zack was very attentive and helped us get exactly what we wanted. The 20% and 12 month no interest was great!!!

Kelly was very helpful today

Working with Kelly V was amazing, fast, friendly and awesome to work with

Frank did a great job

I had a wonderful experience with Rebee Shaw. Go check her out!

Karen is an AMAZING salesperson!! She helped us pick out the perfect bedroom suite and dining room table. Ask for her!!!

Rebee was very helpful and was able to get me everything I needed!!!!

Madelin was fabulous in helping my Mom find furniture for her new home. So kind, so smart and so easy to work with!!

Ask for Kelly - thank me later. Sales people like him are harder to be found nowadays. Thank you for the pleasant furniture purchase experience as well as the time spent working with us and answering every question.

Rebee was awesome

My sales representative Kristine was very professional and helpful. She worked with me to get all I wanted within my budget. Will recommend family and friends to this awesome sales representative.

Kelly Villastrigo has helped my wife and I multiple times. Highy recommended to anyone looking for furniture.

Kelly was super helpful and made the process of buying furniture fun and easy! Ashley has always been my go to spot for furniture & the service this time with Kelly was a step above the rest!

Josh and England made shopping such a pleasure. England was so knowledgeable, pleasant and most important, very patient with me as I was trying to make decisions. Great shopping experience

Kristine was ABSOLUTELY AMAZING!!! She helped me find exactly what I was wanted, and super friendly and down to earth. Best sales experience ever!!

The saleswoman was very knowledgeable of the products in the store. She was very helpful and not demanding.

Madelin was super friendly, approachable, and helpful!

Rebee was simply amazing! She was so extremely helpful! And we came out of the store with more than we thought.

Madelin at Ashley Furniture is a total rockstar! She showed us around like a pro, found amazing deals, and actually cared about helping us save money. It was like shopping with a furniture fairy godmother—if fairy godmothers were hilarious and really good at sales. Highly recommend asking for her!

Madelin was so knowledgeable and helpful, made the experience really enjoyable.

Karen was amazing in assisting with all of my concerns and made sure I made the right decision! Thank you the good Karen! Haha

Karen was so patient and helpful!! 5 star customer service, thanks Karen!!

Frank did a great job. If you are visiting Ashley in pineville, I highly recommend working with Frank.

Kristine F. was amazing! She listened to our needs and gave us the space to breath. We will reach out to her for all future needs.

Frank is the man

Zack was very helpful with his 40 years of experience. He stayed with us all the way to finalize the sale. Thank you Zack.

I had a great experience with Rebee Shaw. She was so knowledgeable about everything and was honest.

Rebee Shaw was so helpful and knowledgeable! I had a great experience working with her.

Rebee was fantastic!! Very professional so helpful with helping my grandparents choose their furniture and accommodating despite multiple issues on our end! So so appreciate her help!

Frank was the absolute best! Not too pushy and let us shop in peace while also checking in with us. He knew how to get us exactly what we wanted and we’re happy we had a great experience! Ask for Frank!

Ava and Rebbie were absolutely amazing. They walked me through a design process, gave me ideas and were interested in what I wanted my space to look like for the Wow affect. I plan to be repeat customer soon with Ava’s assistance. I recommend both of these unique ladies for the sales experience at Ashley(Pineville) location

Kelly Villastrigo let us browse in peace and was very helpful with our purchase.

Frank was great and helped us get our new couch; very nice guy.

Ms England was kind, considerate, and just awesome.

Kristine was amazing and a great help for our first purchase for our new home!

We came into Ashley to purchase a sectional. Rebee greeted us at the door. She asked us questions about what we were looking for and let us browse. She came back to check on us a little later. She was friendly and professional, not overbearing. She made the buying process very easy and walked us through their financing options. Very knowledgeable!

England took amazing care of us! She is amazing and very helpful!

Frank was very helpful

We had a great experience at Ashley Furniture thanks to Rebee! From the moment we walked in, she was incredibly warm, welcoming, and professional. We came in feeling a little overwhelmed about choosing both a new couch and a mattress, but she made the whole process so easy and stress-free. She was very thorough in helping my husband and I find the right couch and mattress. She explained everything clearly, answered all our questions. We never felt rushed or pressured. If you’re shopping there, definitely ask for her—she’s amazing!

Rebee was super helpful and knowledgeable. Also has a great personality and customer service skills. Would 100% recommend her!

England was very helpful. She listened to our needs and helped with our concerns; she was not the pushy salesperson; she was helpful in finding what we wanted. We are enjoying our new furniture. It was delivered on time; and we found a small defect after delivery; and their repair department has already fixed it under the manufacturer's warranty. I still wish they would offer a discount for paying cash instead of insisting on the "same as cash" credit card for the "best deal". Great for some people; but not as great for us personally. I'll be able to comment on the protection plan in 5 years; bet we don't use it; again, great for some people, but I'll have to see how the "refund for purchase" actually stacks up for 5 years of insurance.

Kristine helped us find our new couch. Spectacular service! Thank you!!!

Gaby did a fantastic job of listening to what our needs were and then helping us find the right furniture to meet those needs. Stop by Ashley and ask for her if you’re looking for furniture. You won’t be disappointed.

Thank you Gaby Cruz for your wonderful customer service! She was easy to work with and knew Ashley’s product offerings. She was able to bring us around the store and made it easy for us to pick what we needed. Thank you so much for your help. She is awesome and a really sweet girl.

We had a fantastic experience working with England during our recent Ashley trip! From the moment we arrived, she made our needs her top priority, taking the time to listen carefully and guide us to options that matched our style, budget, and space. What really stood out was how gracious and understanding she was about us bringing our small children along. She was patient, welcoming, and made the whole experience enjoyable for the whole family. England truly went above and beyond — we felt well cared for throughout the entire process. Highly recommend working with her!

Karen was absolutely amazing! Highly recommend her to help with any purchase for your home!!

Can’t say enough great things about Jim at Ashley’s furniture. He really took the time to show us the merchandise and work with us. He is a fabulous salesman and was extremely pleasant to work with. My husband and I love the pieces we chose and it was all thanks to jim!

Loved working with Kristine - she was so knowledgeable about their different lines of furniture. We went in looking for one particular set, but upon her suggestion, we looked at another one and loved it even more! Thank you Kristine!!!

Frank and Chris were great to work with!

Rebee was extremely helpful and insightful with our choices.

Frank and Chris were amazing!

Rebee, was such a joy to work with. She was very helpful and pleasant to talk to. Very knowledgeable about the products. She is definitely a five star Sales Lady.

Frank did a great job! Very helpful. 10/10 recommend using Frank!

Karen was excellent all the way through! Made a purchase and I’m very satisfied!

Rebee was amazing ! So so kind and helpful !

Renee Shaw was a great help answered all my questions. We will be back to see her.

Ava was absolutely amazing. She made the difference between the purchase here and another store that was actually less expensive. She was so kind and thoughtful. We could not have asked for a better person to help us.

it was great experience shopping and ordering. i hope the delivery goes well.

England Montgomery at the Pineville store, was my sales representative. She was such a pleasure to work with. I have purchased many items from Ashley and my experience was always a great one, but for some reason, this one stood out from all of the rest. I first purchased a cocktail table and my recent purchase were 6 chairs for a dining room table that I purchased a few months ago shown in the photo. She listened to my concerns and what I was looking for. I would like to add that she is a great asset to Ashley‘s furniture store. Charlene Thompson

Oh Mickey, you're so fine!

Frank was great.

Outstanding service! Highly recommend. Thank you Chris and Kristine!

We had a great experience with Rebee Shaw at Ashley Furniture in Pineville. She was very helpful and knowledgeable!

Rebee is wonderful! Great customer service, helped us find what we were looking for, highly recommend.

Kelly and Zack are very helpful, we got our dream couch. Thank you.

We went into Ashley Furniture with the expectations to LOOK at the dining room furniture we had looked at last time and rugs. We met this AMAZING woman and Ashley Furniture rep named England; she talked to us about options, explored living room options with sectionals and colors, advising us the whole way. England allowed us to move several pieces of furniture to achieve our desired look, which ended with putting it all together with the finishing touches of a rug. She made it FUN in an otherwise semi-stressful purchase as we are investing in our future and new townhome. England made our financing options DOABLE for our budget while still saving. We will be going back to Pineville and look forward to working with England in the future.

Rashi was extremely personable with total knowledge of uour products, store and processes. A true professional! Making my first furniture purchase enjoyable with very little stress and no pressure.

Our salesperson, Patricia, was very helpful in picking our mattress. There was no pressure to buy and the whole process was great.

Karen was great. Gave us options to work with our design. Super friendly, and made sure we got the best experience overall.

Patricia la mejor vendora

Very good experience with Karen! Will shop again.

Ask for patricia she's the best

Patricia was a great lady very respectful gave my kids chocolate and helped us with anything we needed!

Wonderful experience, Zack is the #1 BEST! Thank you

Walked in looking for a recliner today, Jim Walker helped us find the perfect one with the best deal! Showed us what we were looking for, but also gave us plenty of space. Will definitely ask for him next time we’re looking for furniture!

Rosa was great! She went above and beyond. I’ll buy from her again!

Frank was the Best, as well as Steve, plus Chris was also great.out standing team.

Madelin is fantastic!!! She really listens to you, takes her time and sees your vision! If you want to work with someone who Really cares and will listen and not rush you please go see her!

I would have lived to buy from this store but the gentleman at the front with a blue hat would not leave my husband and I alone long enough to look or even discuss what we wanted. We told him several times that we were looking and we would get him if we needed someone. Tried to get us to sign up for financing even though I expressed to him we were paying cash. So we finally left and went across the street to rooms to go and bought what we needed. I hated to do it. I like Ashley's furniture but the constant hounding was too much.

Kelly and Patricia were absolutely wonderful. Very thoughtful, attentive, helped us save money and we are satisfied with our purchase!

The staff was very helpful as we were looking for a new couch. Kelly was very knowledgeable and helpful! High recommended.

Mr. Kelly was super helpful when I was shopping for a couch! I recommend asking for him

Stephanie did great

Karen was great!

Kelly was the sales associate that helped me find a sectional that would fit up my stairs. He was very kind and clearly explained financing options. Ask for Kelly at Ashley in Pineville. .

Kristine was amazing to work with. She let us look without pressuring us to buy anything. We found a beautiful sofa for a great deal!

Excellent customer service! Kristine was a very nice lady!!

Great customer service! Kristine was so helpful in my search for furniture for my new apartment!

Kelly made my transaction super easy .. I didn't even have to go into the store .. Was always available to answer questions ! Thank you !

Carolyn Anderson was great. We had a lot of questions and we laughed a lot. She was very knowledgeable and helpful.

Kelly was fantastic! He greeted me with a smile as soon as I walked through the doors and let me know about the sales going on. He let me browse and checked on me to make sure I didn’t have any questions. I found the perfect living room set! Thank you Kelly for being helpful and informative!

This store offered the best value and product quality of all the stores that we shopped in Pineville over near Carolina Place Mall. We purchased a reclining loveseat. Getting a quick 3 day delivery. Our salesperson, Zack Silver, did a great job explaining features, benefits, and purchase options. He was very patient and helpful. Also met Assistant Store Director, Kelsey who was also very knowledgeable and personable. Very good buying experience, best I’ve ever had in a furniture store!

Tengo muchos años como cliente de esta tienda y siempre he venido aquí por Patricia excelente atención ella tiene muy buen gusto y siempre me aconseja lo mejor ! Si vienes aquí pregunta por ella !

Patricia la mejor siempre que remodeló mi casa es de mucha ayuda para recomendar lo más nuevo

This was a good experience Mrs. Renee Shaw was good she took her time to make sure we like the furniture that we pick that was good customer service.

England Montgomery was very helpful

England Montgomery The best costumer service

We had a Red Carpet experience at Ashley Furniture (Carolina Place Pkwy). Ava Richardson was absolutely amazing. She was attentive and ensured that we understood all of the options available and details of the purchase. I would highly recommend this location and Sales representative.

Very easy shopping experience. My sales person Lydia Whitelaw was absolutely amazing! Helped me every step of the way

England was great

England helped us a lot to get a Bed and mattress, and she was so patient and the best seller we met. I love her energy and her mood. THANK YOU SO MUCH.

England is the best seller I’ve met in NC. She was so patient with us. Thank you

Rosa was amazing

Karen was so helpful and helped us find a new couch for our home! The experience was painless, quick, and easy! Thanks, Karen!

Patricia was awesome, super efficient process and we were happy with the pieces :)

Kristine was amazing! Such a great help!

Very happy with our shopping experience! Ava was great!

Zack silver was very informative and assisted with making the best financial decision for our situation. Very friendly and relatable.

We recently had the pleasure of Zack Silver’s assistance in helping us to select furniture for our living room. He was very knowledgeable about Ashley’s stock, pricing and availability. Zack would make suggestions about different collections as he listened to what qualities we were looking for in furniture. He was very prompt in responding to any questions I had whether it was via text, email or phone. We wouldn’t hesitate to visit Zack again at the Pineville store for any future furniture purchases!

Zack was wonderful. Great deal and he spent a lot of time with us

Madelin was excellent to work with.

England made the process so easy!

This team has been some of the best people in sales I've had the pleasure of working with in a very, very long time! Highly suggest coming to this location for your furniture needs! Kristine, Jim W. and Kensley to be exact!

England Montgomery was the best, most amazing lady I've ever met! She greeted me with a beautiful smile as soon as I walked through the doors. She went above and beyond to make sure I was happy and got everything I wanted. She is absolutely amazing with the most beautiful, kind, and patient spirit. Thank you for all that you do England Montgomery!

We just ordered a bedroom set from Ashley Homestore and our sales rep, England Montgomery, was excellent. She was so accommodating without any pressure. She made the whole process painless and an absolute pleasure. We will definitely be back to order more for our new house.

Between England and Kinsley, I had red carpet treatment here. Got exactly what I wanted very close to my budget. I’ve been a loyal Ashley customer for a while and will continue to be so based on this experience. Absolutely recommend!

Ótimo atendimento com Kelly! Rápido e descomplicado!

Kelly was a fantastic help when my wife and I were totally lost looking for a new sofa in preparation for a new baby. He helped us find some great options, he took us through financing, and gave us some tips on getting the absolute best price! Ask for Kelly next time you’re at Ashley!

Madelin was absolutely fabulous! If you want top notch service, I suggest you reach out and get with her. Don't think twice...she's your gal!

Absolutely WONDERFUL experience w/ Madeline! She was a true delight with great knowledge of the pieces of interest. Highly reccomend asking for her, when shopping at Ashley!

Rebee was fantastic and super helpful. Chris S was very welcoming and assisting us

Zack was very helpful in me finding a couch and love seat combination that would fit in my new home. Very greatful for Zack and his expertise.

Ms England was awesome she helped me pick out my daughters bedroom suit! She was not pushy, very knowledgeable and very personable! We love her and all she does!

Salesperson very professional and explained everything in great detail.. So very helpful.

Mady was wonderful even knowing I would not be purchasing from her store

Great service from Maddie and Reba

Christina was amazing at helping my husband and I find the perfect bedroom furniture for us. She was very sweet, helpful and kind.

Excellent service!! Rashmi was very professional and knew exactly what I wanted!!

Bought a sofa set 2 years back. Got an extended warranty. Didn't get any benefits from the warranty. So, my money was wasted. Never going to buy anything from Asley.

I went in today to buy a few items and Madi did amazing helping! Highly recommend! Very knowledgeable! Thank you Madi!

We have shopped at Ashley many times over the years in different states we have lived in. This was our second time shopping at this location. The first time we bought a recliner for my father-in-law and on this visit we bought an electric reclining loveseat for us. We enjoyed our experience shopping at this Ashley. They had a good selection at various price points. Unfortunately for us, we fell in love with one of the most expensive models, but that's on us. Our salesperson Stanley was very helpful without hovering. He appeared when we needed him and then vanished, like the wind. Delivery is about a week and a half. Not too bad. Overall, satisfied.

Rebee helped up pick out and buy a new dinning set. Great service!

Kristine was very helpful. We were in and out with no trouble.

Pineville team did an amazing job with my employee sale

A huge Thank you to Karen for her patience and all of her help finding a new bedroom set for our daughter. We are truly grateful.

Rebee was fantastic! Pleasant and had great suggestions.

England was so helpful selecting a new couch with us! She gave us great recommendations and really listened to our couch wish list. Can't wait for delivery!

Rebee S. - Very informative and knowledgeable, but not too pushy! Overall great experience!

We had the pleasure of working with Madeline as we chose new furniture for our vacation beach rental. She was very courteous, professional and helpful throughout the whole experience. She is very bubbly and enthusiastic with the process.

I recently purchased furniture for my daughter’s room and the excellent service and attention provided by Kinsley made me return. Today, I purchased a table and chairs. Rebee , was my salesperson another great experience!

My experience At Ashley furniture was amazing, my salesperson England helped me so much in deciding what mattress to purchase. It just so happened I was in back pain the day that I went to purchase a mattress ,she really educated me on the comfort levels and the mattresses that might help with my back pain. I was very comfortable with my purchase and budget.

Carolyn was super helpful finding everything we were looking for and more! She was very friendly and found some great picks for our bedroom and living area.

Andrea was a delight from start to finish, helping us with our purchase and making sure we were satisfied with what we ordered. Will definitely return for any future furniture needs!

Came in just to “browse” and see what they had that I may like since was in need of a Queen bed. I was walking through the showroom and taking photos of the ones I liked just to compare to the other stores near by. Just as I was going to leave I waved at a saleswoman who gave me a big smile and I felt comfortable asking her a question about one of the favs that I took a photo of and she was so kind and helpful her name is Rebee and she was simply a pleasure! I DID NOT leave to check out the other stores as she had shown great hospitality to me and I made my purchase and scheduled my delivery in just minutes! Talk about quick an easy ! Thank you Rebee! I will return for future purchases as I get settled into to my space.

Thanks Karen for all of your help, you were super sweet and helpful.

Ashley’s in Pineville, NC -Jim H is off the charts amazing.

Ava was amazing and very helpful

Rebee Shaw was great! Excellent service.

Rebee was absolutely fantastic and made shopping for our new home a breeze. Thank you so much for your help!

Update - i ended replacing it for king bed as their cal king was not working and unstable. I will have to purchase new mattress now and I am still waiting on an update on promised compensation update Original review: We recently purchased a California king-size bed from this Ashley Furniture store. The in-store experience was fine, but the overall product quality and customer service have been disappointing. The bed was delivered with multiple defects, which we reported immediately at the time of delivery. We were assured that someone would come to fix the issues within 48 hours. It's now been over five days with no follow-up, and customer service has been unhelpful. They asked us to resend photos and provided no clear resolution. To make matters worse, we were told we shouldn’t have accepted the delivery — something that wasn’t communicated clearly at the time — and were given the impression that nothing more could be done. The customer service representative didn’t seem interested in listening and directed us to resolve the issue via text message, which felt dismissive. This has been a very frustrating and disappointing experience, especially for a premium-priced furniture purchase. We expected better service and accountability from a brand like Ashley.

Rebee was very informative and helpful. Good service!

Carolyn was very helpful and found us the best deal! Left well informed in case anything goes wrong with our new white couch :)

Maddison did an amazing job helping me with my furniture needs. The entire staff was also very pleasant. I highly recommend going in to check them out for any assistance you may need.

Karen was awesome!

Carolyn was absolutely amazing from start to finish!! She had patience with us and got us exactly what we needed. 10 out of 10 would recommend!

Kelly Villastrigo was awesome to deal with. He got us hooked up with a couch, recliner and multiple mattresses to get our apartment started. Very happy with the transaction and dealing with Kelly. Made it easy.

Andrea was a huge help in getting the bedroom set I wanted. She was very friendly and knowledgeable and worked with me on my terms and delivery, doing everything she could to get what I wanted/needed. I would highly recommend Andrea and work with her again in the future!

Andrea in the Pineville store was knowledgeable, patient and provided good customer service.

Zack was amazing! He took a lot of time to make sure we got exactly what we wanted.

I struck a fantastic deal on a full living room set and had the pleasure of working with the amazing AVA! She was perfect giving us space to look, checking in occasionally, crunching numbers and did not push too much or chase us around. Her big smile and professionalism and knowledge of every single item aaaand her very appropriate sales spirit make her the best part of visiting Ashley yesterday!

Patricia was awesome! Very knowledgeable and took her time with me.

Absolute worst experience I’ve ever received. They do not stand behind their promises. Do yourself a favor and just go to Big Lots. I promise it will be a better experience.

Rebee Shaw was sick s great help and a lovely person!

Rebee was super knowledgeable and helpful

Rebee did an excellent job helping us find a bedroom suit for our son! I highly recommend her!!!

Christine did a great job! She made us feel comfortable and was very approachable. She answered all our questions and worked with us. She gave us a great experience, and we will be back in the future!

Rebee Shaw & Chris B were extremely helpful & went out of their way to make our shopping experience a pleasure.

Thank you to Rebee for your time today!! Rebee listened to my needs and preferences. Great experience!

Very helpful, professional and nice.

Our entire experience was great!! From working with Ava in the store to the delivery of our furniture by Henry. We absolutely love our furniture and are so glad we purchased from Ashley's. Absolutely the best customer service all around!!

The personnel at this Ashley store were wonderful. They were very knowledgeable about the mattresses in the store and listened to our needs in order for us to choose the best mattress for us.

Very helpful and personable. Knowledge of product was amazing

Jim W was great!

Great experience

Kelly was a great help assisting me with my new couch! Transaction was flawless

Ashley had a great selection and my wife and I were helped by Kensley. Kensley was very personable and made our experience shopping for furniture a pleasant one. We will go back to Ashley Furniture and ask for Kensley any time we need something. We couldn’t be happier with how it went and the help & expertise we received.

Awesome the sales associate was very helpful. She went above and beyond to help us. We needed a lot of furniture after a move. She helped us find what we needed.

Jim walker was a big help!

Awesome customer service by Kelly. Thank you!

Kensley made our experience beyond enjoyable, easy and stress free. We were able to find everything we needed and more. Thanks to Kensley we will be loyal customers at this location!

Worked with Ms. Barbara today to look for a dining room table. Enjoyed my experience and had the whole family with me (4 kids and wife). She gave space, gave consult and insight, and never got overwhelmed with the shenanigans the kids were doing. I appreciated her help!

The sales person’s was very informative. We told them what our needs was. They showed us several different styles, Materials, And functions of a loveseat and recliner. Guided us through the process and payment plans and we got the contract done very quickly. Was in and out the store in a little over an hour, and our furniture will be delivered on Thursday. That’s why I always use Ashley for all my furniture needs.

Carolyn was the best sales person we have dealt with in a very long time. She was a tremendous help with finding the right couch and dining room set for us! I would give more than 5 stars if I could.

They were so incredibly helpful! Went in not being overly hopeful, but the sweetest sales lady went through the entire sales floor with us. We ended up finding a couch that we needed customized and a dining table set we also needed customized. She was amazing and worked up a heck of a deal. Left super happy, even after spending a decent amount of money.

Madelin was a great associate! She really made shopping for furniture actually an enjoyable experience! Thank you much Madelin!

Stanley Clement Excellent customer service from start to finish. We recommend to friends and family to use this location. Very 😊 Thanks Stanley

Kelly was extremely patient and helpful during my bedroom shopping experience. He priced 2 different sets and provided me with some discount options as well. It was a great experience overall.

Ava was an amazing sales representative. Made sure we got the best deals and was very attentive and did not make us feel rushed. Thank you Ava!

Zack was great and super helpful! Helped us find the perfect couch for our new home!

Carolyn was fantastic. Not pushy. Let me think and wander. Truly a great asset to Ashley furniture

Carolyn was AWESOME! My mom already knew what she wanted when we came in and Carolyn made the process so easy; we were in and out in less than an hour!

Barbara was very helpful!

Zack was fantastic !!!

Everyone was so sweet and helpful! Ava was such a help !!!

Barbara was absolutely amazing, in assisting with finding a perfect couch for my families new home.

Carolyn did an amazing job getting us set up with a new bedroom for our son

Madelin, was very welcoming and helpful with my purchase of my two accent chairs. She’s very kind.

Kelly was awesome Wry helpful

Jim Walker was an amazing sales man. Got me an amazing quality bed room suit.

Karen, the employee who helped us was amazing. She was very friendly and low key regarding letting us look around the show room on our own. She was there when we had questions and very knowledgeable about all of the pieces we were interested in. We would definitely shop there again.

Rebee is wonderful. Attentive. Knowledgeable. Anytime you meet a kind person it makes the experience that much better.

England is wonderful! Helped my family decide on a lovely family set.

Excellent customer service! So much attentiveness to all of our needs, so incredibly helpful!!

My husband and I have been shopping for a new couch. We knew this was going to be an experience because we have very different taste. Kristine was able to help us find the best of both worlds by finding a style my husband liked and the color of what I preferred. She also worked diligently with us to get it delivered to the store in time before we moved. 10/10 would highly recommend working with Kristine!

Kelly V was so incredibly helpful! Very glad he greeted me at the front and helped us find the perfect couch for our new home looking forward to potentially working with him again

Jim Holland - excellent customer service!

We came in looking for a dresser for our daughter’s room and Kelly was extremely friendly, kind, and overall knowledgeable about the products and pricing. We are very happy with our experience.

Kelly provided excellent service and found the perfect item that met our needs quickly and efficiently.

Rebee was super helpful, great information

Andrea was very friendly and helpful. Not pushy at all. Understood my needs and is very informative on the merchandise

What a pleasant experience I had working with England to find the perfect couch for my daughter’s new condo! She was knowledgeable, professional and such a happy upbeat person! I am happy to know that my daughter has a personal consultant for any future needs!!!

Great Experience!! Saleman, Kelly Villastrigo, did a fantastic job helping us find what we needed. Thank you for your great service and support.

Zack our salesperson was knowledgeable! He was very patient. When you shop at Ashley Furniture in Pineville, ask for Zack! You won't be sorry. He's great at customer service!

Karen helped us today! She is great. Everything goes very smoothly.

Great Service, help understand and find proper dimensions. So sweet and welcoming!! I recommend Carolyn.

Isaiah and the Dist Manager Chris made this process fast, simple…seamless!!

Fast easy and smooth process! We were picky and that did not derail Kristine from making sure we were taken care of!

Listened to our needs and fulfilled them. Professional and caring.

Rebee was amazing!! So helpful!

Karen was wonderful

Kelly Villastrigo went the extra mile to help me complete my purchase. He was very knowledgeable and helped me to get exactly what I wanted.

Kelly Villastrigo was amazing and so helpful! He cut right to the chase and helped me find the perfect power recliner for my upcoming spine surgery! Totally recommend Ashley Furniture and Kelly! I was in and out of the store with purchase made successfully and smoothly in record time! Thanks, Kelly!

It was great to work with Kristine!

England was great! Everything was so easy and smooth and we live our new purchases! Would recommend her to everyone!

Was very happy with our purchase, and the rep was very helpful and a pleasure to work with.

Rebee was awesome!

Rebee Shaw was very professional and helpful in every way.

Rebee was great to work with. She showed expertise with picking out the right bedroom set!!!!

Zack Silver took fantastic care of me today at Ashley furniture.

Rebee was fantastic and met our needs even though we couldn't find that we were looking for - she was able to help us figure things out and navigate the store quickly!

England was very helpful. She had great design ideas that helped us pick our furniture!

Kensley was very knowledgeable, friendly and helpful! Can’t wait to enjoy our new sectional!

Kristine was excellent and very helpful. Highly recommend her services!!

Rebee and Josh were absolutely amazing helping me with all my furniture needs. They were outstanding with helping me with my colors and measurements. A+++

Josh and Rebbe were fantastic ! Great experience

Rebee was wonderful. She assisted us in finding great furniture and getting financed.

We’ve worked with Kelly Villastrigo at the Pineville, NC location multiple times, and each experience has been fantastic! Our first purchase was in-store—a big, comfy, and stylish living room set for our Airbnb, Barefoot Oasis, located on Lake Wylie in Belmont, NC. It’s perfect for hosting and will comfortably seat plenty of guests! The second time, we found a beautiful king bed online and called Kelly directly to help with the purchase. Inventory was running low, but he went the extra mile to track one down for us and arranged delivery. We opted for the white glove service, and it was well worth it—they brought everything in, assembled the bed, and cleaned up all the packaging. From start to finish, the service has been seamless, and Kelly has been a pleasure to work with. If you’re visiting the Pineville store, make sure to ask for Kelly—you won’t be disappointed!

Ms. Rebee was absolutely amazing! I enjoyed her assistance!

Rebee took her time and showed me the entire showroom!! Very experienced and so very kind!!

Ms Rebee was awesome very knowledgeable of my purchase. Great customer service!

Amazing experience with Rebee today! I came in looking for a couch and she helped me find the perfect one within only an hour or so. The whole process was seamless.

Awesome! Kelly Villastrigo was so nice and helpful! Thank you!

Patricia and Chris were most helpful with our purchases. Patricia was very pleasant, knowledgeable, and a joy to work with. We truly appreciate their service!

Patricia and Chris were top notch and very professional Thumbs up

Service was excellent. I enjoyed the process and I got a great product.

Ava, Patricia and Karen are amazing sales associates. Helped me from A-Z with picking the most beautiful accent chairs.....GO SEE THEM FOR YOUR FURNITURE NEEDS 😍

Loved working with Madelin! Great variety of products- she even took the time to draw out my space to make sure everything I wanted would fit. Incredible suggestions for the accessories I wanted - 10/10 recommend Madelin for anyone looking to buy! Best experience I’ve had in an Ashley furniture store.

Very friendly and professional

I came to the store looking for some new living room furniture and accessories. Rebee met me at the door, introduced herself and we talked about my needs. She explained how the store is laid out, and where to find what I wanted. She was very friendly, knowledgeable about the store and its products. I had a great experience with Rebee while I was looking for furniture. Will definitely be back soon.

Kelly was super helpful. I really appreciated that we were given space to look at tables without being pressured. The pricing was reasonable and it seemed like a quality table.

Andrea was amazing! Made my buying experience easy and seamless

Madelin showed me a fantastic time in Ashley Furniture! Amazing service!!

It was a pleasure working with Jim Walker. He was very professional and knowledgeable. I will return to decorate other parts of the home. I will make sure to ask for Jim Walker when I return! I purchased a full bedroom suit for my mom.

Had a great experience purchasing a new sofa for our new home. Rebee was wonderful to work with. She listened to what we were looking for and showed us our options. She took the time to listen about our new space and helped us decide on which couch fit our family needs the best. Highly recommend Rebee when doing your furniture shopping!

Kelly was awesome and patient with us! Great experience!

England is very sweet and helpful to work with. Thank you for all the help and information. Definitely a pleasure working with you.

Snobby sales people, terrible service. Bought a couch and a warranty. The back support of the couch failed within 6 months. Warranty company approved the claim and sent us an email and confirmation with a barcode. In the reimbursement form it said we had 6 months to use. The store couldn’t find the funds and had no way to scan said barcode. They asked when it was funded it was in January is march. They called 2nd tier support and they were able to locate the funds but it was half the amount on our approved claim reimbursement form. I tried calling that number and it’s invalid. Go figure

We entered Ashley’s store, laughing about how the morning was going we were met with a smile and a soft tone from England. she ask if she could help us with something. We’re looking at sofa sets and they had many. She showed us a few and with the non verbal reaction she continued on to the next tone that caught our attention, then she continued to the other one that really caught our attention We went back and forth with hearing all the amenities of the other one. She’s telling us about the last one she showed us how it function the color everything. Hours later we’ve finally found one the one that she said was gorgeous and it is. If anyone need help with finding gorgeous furniture go to Ashley and ask for England. She amazing, knows her stuff furniture. Hire her for that executor

Carolyn she is great! Friendly , answer all my questions and work with me on my budget ! Will come back again !

We have made several purchases from this store. Staff has always been knowledgeable and respectful of our time. Delivery can be a little hit and miss. We have aways received our purchases, any issues have been corrected quickly. Our sales Rep Kelly found us a store credit we were unaware of. Thank You Kelly.

Kristine Frierson was an amazing sales person! Please ask for her when you decide to purchase furniture from the Ashley in Pineville

Frank was our sales associate. He allowed us to shop freely but was available to answer questions about features, fabrics, colors warranty. He wanted the typical sales person. The store manager came over to meet us and offer any assistance needed. We made our selection of a new power reclining sofa then added a sofa table. Frank advised us of the Diamond protection plan and we decided to purchase that as well. Wow coverage for almost anything and the ability to get the cost back off not used. How could we go wrong? Payment was tendered and a delivery date set. Although I haven’t yet taken delivery, i believe we will be satisfied . I found this Ashley store to be fully stocked with a wide variety of styles and price ranges. Frank was amazing in helping us to select the perfect furniture for our needs. The purchase could not have been easier. We never get rushed or pushed. If you need furniture, go see Frank at the PIneville Ashley Furniture store. You won’t be sorry

Kelly was amazing and so helpful in the process of me and my husband looking for our furniture for our home! 100% recommend!

Kelly was a great salesman helping us find the best plan

Madelin was a delight from the moment I entered into the store. She wasn’t a pushy sales person just trying to make a sale, she felt like an old friend I was catching up with. My experience at Ashley Store was a 10 out of 10 I recommend!!

Madelin was extremely helpful. I came in the night before to look around and she was so nice and gave me great ideas. She had me in and out in under 30 minutes when I came in to get my furniture! This was my first time buying furniture and I am so happy with my purchases. Madelin rocks!!!

Frank was great! He was a great salesman and wasn't pushy. Was just there for us for whatever we needed.

Andrea is the best, the transaction is very smooth and we are so happy about our purchase. Highly recommended 👍

Very helpful salesman, respectful and not pushy. Very knowledgeable.

I bought my first couch ever today with England, and the assistance of Madelyn. I first visited Ashley last week and was met by England and her team’s warm demeanor. They were so welcoming and friendly that I decided to come back! England truly made me feel at home, and was quick and efficient! I am so excited for my new couch and wouldn’t have wanted to purchase from anywhere else!

Zack was amazing! Great customer service and made the process easy

We came to the Ashley Furniture store to find living room furniture. Renee was a delight. She welcomed into the store with a warm smile and asked all the right questions to understand our needs. We couldn’t ask for better help!

Knowledgeable, fast and accommodating

England was so amazing to work with! She made purchasing a couch fun. Ask for her to assist you with your furniture needs at Ashley in Pineville!

Great service from Rebee Shaw!

Frank was so helpful and friendly.

Kensley Phillips was a great Salas person. She was very knowledgeable and friendly and kind. I would recommend families to come and see her.

Zack was our helping hand today! We felt amazingly comfortable and he was great with explaining all the ins and outs. He actually helped me choose the layout. Talked thought measurement and reassured me on all my 1000 questions! He worked with the manager and even helped me locate my old Ashley account! We highly recommend him! I even got to know his life/background some! so over all very easy to talk to with no pressure! If furniture shopping makes you nervous he will definitely take that away! Thank you for helping put an end to a long search! Kelsey

Zack is an amazing salesman. He was very knowledgeable and helpful. I highly recommend him when visiting Ashley Store.

Worst experience period.... they will not honor the prices they gave us a quote. Saying human mistake.... Been customer since 18 since with multiple products... guess I'm done with Ashley's... definitely not the Pineville Location

Rebee Shaw was amazing! We got a whole new living room set up and instead of just recommending the most expensive items she genuinely cared what would look good and fit our needs! 10/10 will be returning

Madeline is an awesome sale manager she did an excellent job

Reeby at Ashley in Pineville is excellent for furniture selection and is NOT pushy. Highly rec her!!!

Ava was great and easy to work with!

Patricia helped out my family. We made a purchase. Thank you

Amazing location and Kristine was awesome. I left the South Blvd completely dissatisfied and and decided to give Carolina Place location a try. The staff at this location is amazing, friendly and very helpful. My questions were never an inconvenience and I will definitely be back. Thank you thank you thank!

We came in to shop for living room furniture. England greeted us at the door and her beautiful smile and outstanding customer service let us to purchasing the furniture and a new mattress and adjustable base. Please come to the Ashley store in Prineville NC and ask for England. You will not be disappointed!!!

Carolyn

Stanley the salesman and the manager Chris seemed great, promising my top of the line tempurpedic mattress would be able to be delievered next day, if not the next Monday. Well that was not the case. The following Monday they said there was a delay. Then Stanley it was on the truck to be delivered Friday. Friday comes and not a peep from either of them. So we called and spoke to Chris. He said they had been calling and leaving voicemails (which was not the case). The salesman had called me from his personal phone twice and I was working so I couldn’t answer, but no text or voicemail after our previous conversation. But there was another delay and Chris said it could be delivered Saturday or Monday. By the end of the conversation he said it would be tue following Thursday when it could be delivered because of the delay. And promised he would keep in touch and call us the next week. Still haven’t heard a peep! But did get a text from an automated system with a delivery time. During the phone conversation with Chris I asked to cancel my order because of all the hassle and the fact I needed my furniture when promised not almost two weeks later & he said there would be a 10% cancellation fee. Not sure many people have $2,000 to drop for furniture they won’t be getting, I know I don’t. I absolutely would not recommend anyone shop at the Ashley furniture in pineville & I will not be back.

Zack was very informational and we loved his kindness.

PATRICIA was fantastic. We got three full rooms of furniture loved every piece we bought and so happy we found that location and Patricia she was amazing.

My brother and I shopped at the Ashley Furniture in Pineville this past Saturday as I was looking for a new living room set (my very first real one, mind you). Upon walking in, we were immediately greeted by Karen who proceeded to ask us what we were looking for, etc. I had done some looking online prior to coming into the store so I had a pretty good idea of what I wanted. They didn’t have the exact set I wanted, so instead she showed me a similar style of couch and then showed me a set with the similar material so I could get an idea of what I’d be getting. She answered our questions and then proceeded to leave so we had time to talk, think, and get a feel for the different options we were looking at. She temporarily would come around to check in on us and offer us water, etc. I ultimately ended up finding a couch and an oversized chair that I was obsessed with and that my brother approved of as well and it was a done deal. The store itself was laid out very well with good options and set ups so you could really get a feel for it. I will definitely be returning for my furniture needs in the future. I also once again am thankful for Karen who made the experience so enjoyable and stress free by listening to my wants/needs and working with me to find the right pieces, pricing it out for me, and then also making the actual buying process so easy. She was great to work with and very relatable to talk to so it made the whole thing seem effortless and exciting as it should be.

Kensley Phillips did such a great job! We truly appreciate her helping us and being patient.

Zack was very nice and helpful. He gave us space and time to figure out our purchase, he was not pushy at all.

Zach was very knowledgeable and helpful as we selected our amazing furniture.

Stanley was amazing!! He helped me find the perfect table and chairs.

England was an amazing help in finding the perfect sofa for us. She took the time to understand our needs and preferences, even though we were quite picky customers! Her patience, kindness, and professionalism made the whole process smooth and enjoyable. We truly appreciate her effort and dedication. Thank you, England!

My husband and I went to Ashley Furniture in Pineville to purchase living room and bedroom furniture. We met Kristine and Jim and they were phenomenal. They took their time with us, As we were unsure exactly what to get. They gave us their recommendations and what they thought and they listen to what we wanted as well. Thank you, Kristine and Jim for helping us decorate our new home!

⭐️⭐️⭐️⭐️⭐️ If I could give Jim Holland 10 stars, I would. Maybe even 11. Listen, I was on a mission to take advantage of Ashley’s President’s Day Sale, but there was one problem—I was out of state. Did that stop Jim? Absolutely not. Did he rise to the occasion like a furniture-dealing superhero? Absolutely. From miles away, Jim worked his magic, helping me navigate this grand furniture quest with the precision of an Olympic-level interior designer and the charm of a game show host who actually wants you to win. My partner went into the Pineville store while I was off in another state, and Jim seamlessly juggled helping both of us at the same time—like some kind of retail wizard. Jim wasn’t just knowledgeable; he was furniture Yoda. He knew what we wanted before we did. He guided us through choices with the wisdom of a man who has stared deeply into the soul of every coffee table and sectional in existence. If we even thought about a piece, he hit us with pros, cons, and a mini TED Talk on why it would or wouldn’t work for us. But at no point did we feel pressured—just expertly nudged in the right direction, like a polite, well-dressed guardian angel of home decor. And let’s talk deals. Jim was on a mission to get us the best pricing. I half-expected him to start doing parkour through the store just to knock a few more dollars off. He communicated every step of the process like a true professional, ensuring that even though I wasn’t physically there, I never felt out of the loop. The delivery timeline? Totally reasonable. The delivery cost? Not bad at all. The quality of Ashley’s furniture? Always solid. And yes, I absolutely got the warranty/protection plan because I do not trust myself around nice things. But wait, there’s more! A special shout-out to Kinsley and Carolyn, who also played a role in this epic shopping adventure. But make no mistake: Jim is the undisputed hero of this tale. If Ashley Furniture Pineville had a Hall of Fame, his portrait should be framed in gold with a spotlight on it. If you need furniture and want to work with someone who genuinely knows what they’re doing—and actually cares—go find Jim. Tell him I sent you. Maybe he’ll bless you with the same furniture enlightenment he gave me.

We had the very best buying experience with Patricia Duarte. She was courteous and very professional. She was patient as we explored our buying options and made our final decision. She was warm and welcoming from the moment we stepped in the store. We anxiously shared our experience with family.

Ava was amazing. Help me very much.

REBEE greeted me with a warm smile and helped me with my purchase.

Very good very Knowledgeable very professional thank you

rebee was definitely warm and welcoming. Even though we didn’t find what we were looking for, she tried her best. She was not pushing and overbearing like some people can be. Always find myself looking through Ashley’s

Very friendly associates ready to help even in there busiest of days! They answered all of our questions and made sure we understood all they do! Very recommend this place!

Had an amazing experience with Kelly at this location. Was extremely helpful and pointed us in the right direction at every turn. Would highly recommend for furniture needs.

Rebee Shaw is simply a delight to work with! As soon as I walked in the store she went to work looking for exactly what I described. Although it wasn’t in the store, she did a magnificent job of showing me all of my other options and similar items. Absolute professional!!

Maddy was fantastic!!

Redeem Shaw is amazing! She helped us to see many options for our house.

England was awesome….. so helpful!

Ms. England knows what customer service is all about. She took care of us from the moment we walked in, to the very end. She made the shopping and purchase process beyond simple. Great experience. Thank you!

We phoned for help to purchase a recliner. Anna was amazing and helpful. We got to the store and Barbara was so kind and helped us finish everything up. Excellent. Will shop here again.

Came prepared to buy a couch but left because the sales people made me so uncomfortable. Greeted me at the door. I politely said I was just looking and wanted to walk around. The woman then followed me around the entire store. She popped up next to me frequently asking how I liked this chair or that....I just left and went somewhere else.

Zack was so helpful throughout the whole process.

England is an exceptional sales person 👏

Madeline was amazing! Rebee was so supportive and shouting out her coworker!! This was the best buying experience I have ever had! Thank you

Patricia was wonderful! Got me approved and my table delivered in no time. She is very knowledgeable!

Kensley was super awesome and helped so much

Karen was amazing

Karen was amazing!!!

Rebee was fabulous!

Great experience! Worked with Ava for a second time- loving the pieces we got and her professional and friendly demeanor made the experience extra special! We will def be back and will ask again for Ava!

Ava provided us with exceptional service. We could not be happier with our purchase.

I received excellent customer service from Kensley today. He was very kind and helpful to me.

England Montgomery is professional and personal with exceptional customer service. England made the total experience phenomenal. I enjoyed the Ashley experience! Thank you, England!

This was a stress free, enjoyable experience. Jim was so nice and took his time understanding what I was looking for with the size and fabric needs. He showed me around only to things that I would want to consider. I didn’t feel rushed and he took his time helping me understanding the financing options and the coverage for the Diamond program. It was nice to feel at home and not just a sale. This was the only place I found what I was looking for with depth. Thank you!!

Zack very helpful. Very patient and was able to help me find my favorite couch

Rebee was so awesome!!! Kind and helpful!!! I had a complex situation because I had to switch an order and she helped me for over an hour with picking up a new living room set! Thank you Rebee!!!!

Ava is awesome ! She helped coordinate a swivel chair for sunroom .She provided very warm customer service and aimed to please.

James was very kind and courteous. He helped us and gave great advice of what to buy. I would highly recommend James to assist you in your furniture search!! He is outstanding!! Thank you so much James!!

Frank is AWESOME!!!!

The store was great...rep and managers were great but part of my order was several weeks late. It finally made it to distribution the day before the delayed date but they canceled. It made it there in time but now I'm a week and a half out from getting it still. This is crazy.

Found the perfect chair for our bedroom. Andrea was very helpful and extremely easy to work with!

Kensley Phillips was great to work with!! Kensley listened well to what I was looking for and wasn’t pushy in trying to sell me something. It was the best furniture buying experience that I have ever had!!

Amazing service and knowledge about the products to fit our needs. Pricing was competitive. Highly recommend

Frank was super helpful and got us a a great deal!

See Karen she was amazing and helped with everything we needed !

Frank helped us so much. I highly recommend going in and asking for Frank. He wasn’t pushy like the other salesmen. He was amazing.

Kristine was amazing at helping me pick out my couch!

Andrea was knowledgable and patient in helping us in through the decision making process of purchasing a living room sectional sofa. We had a great experience working with her.

Kensley was wonderful to work with - knowledgeable and helpful without being pushy. Great experience!

Awesome experience with rebee. Everything was seamless!

Karen was amazing!!! Highly recommend asking for her at the pineville store

Gabby and Chris and Rebee were great.. helped us through the process. We bought the furniture and are very happy.

Wonderful shopping experience, very patient, pleasant and accommodating. Rebee and Madeline went above and beyond and made sure I was comfortable and satisfied!! You’re the best ladies! Best wishes to you both!!

Jim Holland was our sales associate. He was outstanding in personality and knowledge of furniture. He even gave his personal cell phone number which we used to call when we had a problem. Jim actually was off sick, however answered his phone and made sure we were helped. We have been very happy with both the product and customer service at Ashley Furniture.

We came in and knew what we were looking for. Carolyn helped us find it and the process was quick with no pressure. Great experience.

Kelly was knowledgeable and efficient

We were warmly greeted at the door and asked questions to establish our ‘mission’. Barbara, our sales person, showed us several options of what we had inquired about and provided pertinent information about the pieces. She also provided printed pictures with dimensions & a cost breakdown for us to take home & check measurements. When we returned the next day, Barbara met us at the door and led us through the purchase process, answering any questions we had. At that time, we also inquired about an additional piece, and she helped us with it. She was never ‘pushy’, but instead offered ideas. In the future, we will definitely return.

Karen was awesome! Very helpful and a sweetheart!!!! Thank you!

My wife and I had a wonderful time with Jim who took his time explaining all of our questions. Never push, never force us to make a decision until we understood what we were buying. Perfect gentlemen!! We will come back to the store again, this how please we are. Thank you Mgmt for having a person like Jim.

Well, the sales associate greeted us as soon as we came into the store. She saw we were wearing masks and ask us if we would like her to put on one. Very thoughtful. We told her what we were looking for. She took us around and showed us a lot of sectionals. She was very knowledgeable on the products she presented. We found what we wanted and the unit will be delivered next Thursday. Very pleasant experience.

I purchased a sectional sofa from Ashley Furniture, and I’m beyond happy with my choice! The quality is top-notch, and it’s super comfortable. Frank was very helpful and guided me through different fabric options. Delivery was on time, and assembly was smooth. Highly recommend!”

My sale person England was very helpful and friendly.

It was a wonderful experience to find a salesperson such as Rebee Shaw that was not just knowledgeable but also had an amazing taste in design and decor. We bought more than planned which was our goal!

They’re so kind and helpful. They have the best furnitures

Great service! Christine helped me find the right bed and mattress! I do recommend her if you need help!

England did an awesome job! Thankful for her help!

Great customer service. Professional team!

Great experience, Ava helped us out a lot!!

Great experience with Ave! Super helpful and knowledgeable

Very courteous very helpful very satisfied ! That was my experience with shopping for furniture here! Shout out to Zach and his manager.

Kensley was super fast and friendly

Had the pleasure of having Carolyn assist me, she was great. And the other staff was great as well. Very friendly and considerate.

Frank was very helpful and provided great customer service. Definitely will come back!

Frank did a great job !👏🏿

We had a wonderful experience at Ashley. We came in to browse and were allowed to walk around without feeling pressure. Patricia very helpful on answering questions we had and completing our experience.

Wonderful, friendly easy and homet. Patricia was wonderful to work with!

England Montgomery was amazing! She was so patient and kind and she made us feel like family. We will definitely be coming back to visit!

Madeline was beyond awesome,!!!! Sooooo helpful!

Carolyn was great help

Frank & Rebee were great!

Kenslay was absolutely fantastic and patient service! She helped us find the furniture that suited us and met our needs perfectly.

Kensley was awesome!!!

Great buying experience! Bought a new mattress. Kelly made the process super easy. He is extremely knowledgeable! Couldn’t have asked for a better person to help us with the process!

Kelly was great in helping us pick out a mattress! Super knowledgeable.

Rebee was patient and so kind while shopping for our new sectional. She is very knowledgeable and we appreciate her help.

Zack was great to work with. Highly recommend him for your furniture needs!

Thank you, great customer service

Carolyn was very helpful and informative

Reebee was the best!! Spent forever helping me look at a hundred different set, sit on everything, just to find the very best set. Thank you

Great customer service. I didn’t feel rushed. Rebee showed me some amazing mattresses. I will be back.

Frank did a great job taking care of my wife and I. He was very nice and helpful, we were in a hurry so he made sure to get to the point and help us with the couch we were looking for.

Rebee was wonderful. Extremely helpful.

Rebee- simply awesome!! Tricia

Kelly was so helpful and pleasant to work with. He gave a thorough mattress demo that helped me make the right choice for me.

Madelin helped us buy a new mattress and everything else we needed for it. She was so helpful!

Frank was fantastic and made our purchase so easy. We will definitely be back!!!

Rebee was great… answered all questions, and showed us around the store. Great service, will be back

Rebee was very informative and went above and beyond for me and my fiancé. Needless to say we purchased a beautiful bed set thanks to her.

Rashmi was very helpful and patient with my husband and I while we were looking for a bedroom set for our toddler. Would recommend working with her.

Frank was so helpful, attentive and patient. He got us our dream couch at an incredible price! Thank you, Frank!

Frank is the man. Very kind and helpful. Got us the couch we wanted within our budget

Carolyn Anderson was a great and huge help on getting the completion of our living room collection very attentive thanks carolyn

Carolyn was so helpful she made me feel very special her customer Service deserve a five star 🏆

Rebee did a fantastic job helping us find our new furniture. I would highly recommend her services and expertise.

Great shopping experience with Rebee today! She is super friendly and helpful!

Rebee Shaw was phenomenal! Wonderful customer service and very knowledgeable! Listened to our needs and helped us find the best options. Thank you!

Kensley was so helpful and patient with us. It was an excellent experience. Thank you!

Excellent Customer Service .

Zack was our sales contact, he was very pleasant, not pushy at all, very knowledgeable and great to work with!!!

Frank was the easiest, efficient, most informative and professional furniture salesman I’ve ever dealt with….and I’m a super critical dude

Barbara was very pleasant and knew her inventory very well. We’re very pleased with our new dining table!

Kelly was so helpful!!! Very happy with my purchases

We knew what we wanted for most of our order and the staff was very helpful picking out the rest. Friendly and patient.

Everything was great! The sales associate, Robert Kelly was extremely friendly and patient. Thank you to all the staff at Ashley in Pineville!!!

My experience was phenomenal. Madeline, thank you for taking the time to listen and help me create my new space. Ashley Furniture always hit the mark. Madelin is Awesome Sauce!!!

My experience was amazing and Rebee was extremely helpful and knowledgeable. I left the store knowing way more than when I went in. We went in with a certain item in mind and she shared the pros and cons of getting the item. I cannot express enough how much of a joy it was working with her!

Rebee was very friendly, very knowledgeable and very patient with us. She really knows her stuff, and it showed.

Frank was awesome !

I really try not to leave bad reviews, but this time I think it's well deserved, and customers should understand how Ashley Home Store somewhat lies to their customers. I've had two experiences with Ashley Home Store, both were not great experiences. However, this last experience has taken all my trust away from furniture stores in general. My wife and I went out looking for a couple of couches roughly 18 months ago and found a love seat couch and another one that sits three for our living room. The sales team was really nice and helped us find everything we wanted, including a warranty. Well, you know what did me in? That's right, the warranty. If something spills, it's covered. If something rips, it's covered. If something breaks, it's covered. If they can't fix it, they will replace it. Well, apparently not. I called their “5 Star Service” to submit my claim. The third-party company came back and stated the claim was not within their warranty. This is where I got upset. I called the “5 Star Service,” which is the name of the company, and asked why this was not covered. They stated the rip throughout the liner was not in the scope of the warranty and they couldn’t see any damage from the wood on the side since it’s in the lining. Then, I decided to call Ashley Home Store customer support. They were polite and looked into the matter. After submitting more pictures to their support team, they determined that the wood damage could be fixed by sending someone out to my house to fix that section of the couch. However, they wouldn't be able to fix the lining of the couch because it is not in the manufacturer's warranty. This lining is the only thing that holds up the area in which you sit and is the main issue. The support team said they couldn't help. They stated in five years you will have 400 dollars to spend since it can't be replaced. I won't be going back to Ashley Furniture again. I feel my wife and I were manipulated at the store into buying furniture that is frankly not worth the money because we were guaranteed that our couches would be fixed if there are any damages. It seemed like a good deal considering we didn't expect anything to happen to our couches. I feel this needs to be shared with other potential customers.

Patricia was great. She stayed late to help me get the sofa I wanted.

Frank was a pleasure to work with and very helpful finding exactly what we were looking for.

Patricia was amazing very helpful!

Do not buy from them, because warranty or not the furniture will break and they will give you hell on trying to fix it. And if you move, the furniture will break.

Jim Holland was an awesome guy. Got us exactly what we wanted. Very helpful would definitely recommend. If you go there ask for him.

Rebee was great! Wasn’t overbearing but super helpful. Will be buying from her again in the future

Great experience. Lots of options. Saleswoman was great!

Kelly helped us yesterday to order replacement parts (the movers broke something not Ashley). Kelly was very kind and helpful. Got the job done. Thank Kelly and the Carolina Place team.

Rebee & Garrett took such good care of us! After having a not so great experience at another Ashley store, they made sure to understand exactly what we needed and helped us envision our perfect space! I would HIGHLY recommend asking for Rebee!