Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Raleigh, NC represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
The Ashley Store in Raleigh, NC is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
Gregory was amazing extremely professional and patient. I didn't feel rushed he gave me time to look at multiple pieces and go back and forth while I decided what I liked best. There was no pressure to purchase.
Super easy experience thanks to Patrick!!
Patrick Bowen did a great job! Five stars all the way!
Gregory was helpful and efficient. Available as needed but didn’t hound us.
Went for some bed stuff, Leann was very helpful and was able to help with follow up so I can get the rest of my bedroom set up at my new place.
Hubert was a huge help and not pushy.
Great customer service, ask for Ben
Larry Boyd was friendly and helpful. I knew exactly what I wanted and Larry helped close the process quickly so I could get back home and finish watching the football game.
The best I have ever known as far as sales, attentiveness, kindness, and helpful. I look forward every time I consider purchase she she’s a keeper.
We were serviced by Raj who took a lot of time to clearly explain all the details with buying a new set of furniture for the bedroom. Wonderful experience and highly recommend!
Nas and Rich helped us at Ashley and my parents just moved here. They were super informative, pleasant and patient. They were able to give advice and help and we were impressed with the level of customer service. As a real estate agent, I will definitely send clients here.
Cory was absolutely fantastic. Great guy and great shopping experience. We will absolutely be back for our next furniture needs.
Larry was super helpful and attentive!
Cory is a smooth talking personnel with a complete advising in materials and an excellent explanation with the information charts
We had a very good experience at Ashley today. Thanks to Cory He helped us getting the best deal for a sofa we liked. Thanks Cory!
We got all our furniture from here. We worked with Cory from Glenwood avenue store . We had amazing buying experience thanks to Cory. Would definitely recommend the store and Cory to our friends.
Leann was an amazing sales manager and provided the best service. She worked up options for us while we were buying a car and efficiently guiding us through the decision and buying process. We will shop at Ashley Store again and will ask for her!
If you ever go to Ashley Raleigh, ask for Raj Nagpal, he is excellent and has provided the best service and excellent deal. Highly recommend
Nice collection. Specially thanks to Patrick Bowen for helping us during our purchase.
Great service Lindsey was wonderful to work with.
We visited Ashley store, in Cary, NC, and Mr. Raj Nagpal not only helped us pick the most appropriate pieces but also was quite engaging and thorough, to make this a beautiful experience. We will definitely visit back for any future purchases.
Naz was amazing! My family came in including my road runner toddler and he was great with him. The whole staff was very kind with him running around. Great experience!
Nas did a great job,with my new furniture pick
Had a good time and got me in and out fast
Cory made everything so fun and easy, very patient, he made the hardest choice the easiest, def coming back for future purchases.
Had an amazing experience with Cory! Easy to talk to and was very helpful when asking for advice.
BIG THABK YOU for great customer services.
Great experience with Gregory buying a couch on Black Friday!!!
Absolutely fantastic is not only matching the price but also a better quote than competitors on the same products saves us some money!! Sales guy and his manager is very patient with our negotiations and going back and forth few times and communicating with us!! We are very happy with the purchase!!
Patrick was an amazing help patiently walking us through our purchase. Great guy!
Today I came to Ashley Store to buy my first room for my apartment. I'm returning home with the best purchase and I added some accessories for the decoration. I had the best service from Nasir Parker, he was very attentive and his good energy made me feel very comfortable with my purchase, I'm very happy! Thank you Nasir, you are the best, excellent service friend! 👍🏼⭐️⭐️⭐️⭐️⭐️
Patrick was great. Knowledgeable and attentive, but also gave us space to chat and walk around the store.
We decided to purchase a new bedroom set, but we were initially unsure about the design and style that would suit our needs. Thankfully, Leann was absolutely wonderful throughout the entire process. She took the time to listen to our preferences, answer all our questions. Her expertise and patience made it so much easier for us to find the perfect bedroom set. We truly appreciated her helpfulness and personalized attention!
Picking up furniture from Ashley Store at Glenwood Avenue, Raleigh. I highly recommend working with Mr. Raj Nagpal. A fine gentleman with great knowledge of the products and customer attention. He makes sure that you get all required product details with complete honesty. The store has some of the finest furniture in town. Highly recommend it for you to make it for your home furniture.
Raj Nagpal was absolutely phenomenal! Not pushy when we told him we are looking. After about 10 minutes he came back and just asked if we had questions he then proceeded to answer every question and sell us a couch! Great time.
Raj was great! Very friendly, excellent service! Thank you!
great
Worked with Raj who was extremely knowledgeable and professional. He helped to make our house a home by helping us pick a living room and bedroom set.
Worked with Raj and had the greatest experience. Left super happy
Raj did a great job helping us find exactly what we needed and within our price point! Thank you Raj. Go see him!
Larry was very helpful and efficient!
Amazing experience. Could not be more satisfied. Raj was terrific!!
Second time Larry has helped us get an additional purchase squared away and made it an easy process. We appreciate the customer service he provided!
Patrick was absolutely professional and so very helpful Will recommend him to friends and family
Larry and Rich took care of me when buying a couch
Patrick was awesome!
Cory was very quick to jump to ask what I needed and was patient while I was on the phone in the meantime of my visit! He also help example the space of the furniture which was very pleasant and humorous and made the purchase easy outside of my own Procrastination ! Thank you so much Cory!
I had a wonderful experience with Joe and Hubert! They gave me space to walk around and shop by myself which I very much appreciate, and remembered my name when I was ready to talk about purchasing. After I had a few sectionals I picked out, we went to each one together and discussed pros/cons/details and with their help, I ultimately decided on the Larce sectional! They both contributed to my ideal furniture shopping experience and I recommend this store and them specifically.
Hubert was very helpful. We have a better idea of what we needed speaking with him.
Nas was patient with us and kept us informed on savings. I strongly recommend him to anyone who is shopping for house furniture.
We bought a sofa, love seat, center and end tables at Ashley. From start to finish, Raj is knowledgeable and was amazing to work with. I would recommend Raj and Ashley for anyone looking to furnish their house.
BlackFriday deals , before BlackFriday 😍 Larry was awesome to accommodate great price on the sofa pair we loved. Highly recommend him.
Gregory was very helpful and patient with me. He was very knowledgeable. Everything went very smoothly. I will return!
Excellent. Very professional and Helpful. I would recommend Leann to family and friends.
I had a fantastic experience at Ashley’s Furniture, thanks to Larry. He was incredibly attentive and helpful as we shopped for a new dining table. Larry took his time with us, providing all the information we needed to make an informed decision. His patience and knowledge made the entire process smooth and enjoyable. We're so happy with our beautiful new dining table, and it's all thanks to Larry's excellent customer service. Highly recommend working with him!
Gregory was extremely helpful and accommodating for us and our living room. 100% recommend buying furniture from this Ashley store location! And ask for Gregory!
Gregory was excellent with his presentation and helped us make the right selection
Gregory was very helpful and took great care of us!
Thank you for the amazing help, Patrick! So excited for new bedroom set!
Gregory was the best! Direct, patient and knowledgeable. Thanks!
Great experience with both Greg and Joe!!!
Exceptional customer service! Informative, attentive & expedient buying process. Greg made our experience a great one. We're definitely Ashley customers for life!!
Patrick is awesome and extremely patient!!!
If you need furniture and live in the Triangle area of NC, see Gregory at Ashley furniture on Glenwood Ave. in Raleigh. Gregory was so helpful and gave us an amazing price on a bedroom set. He is the best!
Joe was very helpful with my questions and purchase.
Made buying my couch easy. Very satisfied. Great experience
Lindsey Walton, Sales Associate is very insightful and has great customer service and attention to detail. Both times that we have visited the store she has greeted us with a great smile and welcoming demeanor. Which is the reason why we decided to buy our furniture through her. C. Jones
Raj was so incredibly helpful and patient with us while we searched for the right living room set for our home. We really appreciated all of his help. When we start shopping for a dining set, we'll be back to see him!
Raj was extremely helpful and patient as we took multiple trips and time choosing our furniture. We were very pleased with his service.
Joe Parker was an excellent representative of your company. He met us at the door, and led us directly to the area we were interested in. He was patient and helpful.
Joe P. provided great service; details about the furniture we were interested in, options, pricing. He even scoured the store gathering a variety of accent pillows from which we could choose as we didn't like the ones that were included in the display. Thank you Joe for a pleasant and successful experience!
Wonderful service
Larry was awesome, was not a pushy sales person. He Answered all my questions. I will return soon to purchase a dinette set!
Hubert is wonderful to work with
Patrick was fabulous to work with!!!
Made it pretty easy, very friendly and got us good pricing
LeAnn and Cory provided great customer service. They were able to answer all my questions and took there time with me. They provided amazing support in my decisions as I was undecided in some of my choices. Will definitely be back!!!
Gregory was professional and personable and we were in and out with the sofa we wanted!
Leann was super helpful in helping my wife and I find a bed that fit our needs. She was also extremely patient while we shopped for sofas.
We had a great experience with associate/sells women Lindsey Walton. I would recommend her for any of your purchases at Ashley.
It was awesome buying experience with Raj while purchasing Sofa from Ashley. Raj helped us explaining various features of each Sofa. We were impressed with his professionalism. He was very courteous throughout, helped us in getting finance approvals and helped us in giving running promotions. We will surely come back in future for our furniture needs.
Pat was great!
Thanks Patrick!
I highly recommend raj he always helpful and answered all my questions.
I had work with Raj in Raleigh location it’s always been nice to work with
Leann was super friendly, super professional, super knowledgeable and made this experience an amazing one! Thanks Leann!!!
Leann was such a pleasure to work with. She greeted us warmly upon entrance and provided such great advice and assistance. Seamless experience. Thank you Leann!
Joe at Ashley Outlet was extremely helpful and pointed us to the direction of Patrick at the Ashley store down the street. Patrick was awesome to work with and was able to help us pick out the best couch suited for our space! Would highly recommend him to helping anyone needing some new furniture.
Joe and Patrick were super helpful, highly recommend!
Cory was great! Easy to work with, no pressure and super nice. He gave us all options on the furniture we were buying and worked quickly to get us exactly what we wanted. Overall great experience!!
Great experience working with Cory and his manager. They are awesome.
Corey was very friendly and helpful without being pushy and Joe was a great help too!!
The sales person nas was so much help to me for my purchase today. He had so much information on the item I was buying, he made it impossible to say no. I will be back and will shop with him!!!!
Lindsey Walton was do professional and just right on about everything we wanted and stayed in our budget! We would definitely be back here again and had changed our mind from a competitor that we just came from!! You need more people like her!!
Leann was amazing! She listened to what we were looking for, gave us many different options to choose from, and helped us narrow down our selection. Didn't push us to go for something that was outside of our budget. We really appreciate her patience and kindness during our experience. She connected with us personally and made us feel like we were family or old friends.
Very helpful and quick
Had a fantastic experience at Ashley today! My sales person, Raj, was incredibly helpful, knowledgeable, and went the extra mile to make sure I was taken care of, from selecting my furniture, to ensuring it was scheduled to be delivered on my desired date. Would definitely recommend stopping by Ashley Glenwood Dr and visiting Raj for great selections and professional service!
Great service. Nas was very friendly and helpful.
Patrick Bowen helped us and was great!
My little family and I are very pleased with the outstanding customer service we were given today from both Larry and Leann! Highly recommend this location for a pleasant experience!!
My wife and I were met with a humble and friendly greeting from Hubert. He was kind, informative and has people skills beyond the expectation you generally have in this day and age. With his ability to answer questions and give us enough space to look around while knowing when to pop in and check on us I was at peace feeling the reassurance of our decision to try one more furniture store. Previously we had been to Rooms to Go and Carolina furniture. My wife and I were about done with it all until we decided to try Ashley furniture store. Maybe this place is different? Sure enough Hubert gave us hope to continue. While Ashley furniture store is not the cheapest nor is it the most expensive, we found that it fell somewhere in between and that's where we found the best over all value. Not only in their prices but also in their character and work ethic. There were questions that we had that other employees couldn't seem to answer but they always knew which guy to ask and here comes Hubert to the rescue with answers to any questions we had. He informed us on their base that they used on most of their sectionals even gave us an illustration to how much weight they can hold and reassured us of the longevity of the furniture. Me being a big guy my self appreciated that. When we finally made the decision to pull the trigger we were relieved that it was at such an amazing store with amazing staff. He even got us an extension on our financing due to the size of the order we had. After all was said and done we went home and realized that maybe in our excitement we purchased one or two too many pieces of the sectional that we liked so much. So with our itemized receipt that Hubert emailed to me I began to double check the dimensions. Sure enough I order 2 pieces too many. But, no problem because Hubert was able to fix this issue over the phone and was promtp to return my call the next day! Thank you, Ashley Furniture Store and Hurbert for all your help. You were a shining light in a dim situation. If you need help with your purchases you can count on Hubert!
Patrick was wonderful! He provided the best customer service! I am satisfied
Patrick was very helpful and knowledgeable
Waiting on furniture since August, and no one in the store can give me a update or time frame
Our experience with our salesperson Joe Parker was great! Low pressure but attentive, explained everything and was very patient as we debated and weighed our options. Highly recommend Ashley furniture and Joe!
Patrick Bowen very nice guy he helped us to purchase and he took care of us I thank him so much
Patrick Bowen He is a nice person. He gave me a good deal. I appreciate to you
Awesome experience with Cory he was so friendly and helpful thank you for having such wonderful people working here...
I will give Raj 10 starst rate if possible. He do a great job financing my furniture. Thank you so much for all the help. Blessings 🙏
Cory was amazing and did a fantastic job! Thank you!
Pat was so awesome and helpful!
Cory was a pleasure to work with and made our purchase quick and easy.
I had a fantastic experience working with Patrick while buying furniture for my new apartment. He was incredibly helpful, attentive, and made the process smooth and enjoyable. Highly recommend him for anyone looking for furniture!
Larry was great! Thank you for your assistance.
Patrick was amazing! He helped us find the couch of our dreams and made the process as easy as possible. We met Nas in the store as well and he was extremely knowledgeable and helped with a swift checkout.
We had a great experience at the store! The staff was very helpful and found us the most affordable price. We our so excited about our new couch ;) Patrick and Nas were most helpful!!
My experience was very pleasant. I actually went to browse just to see what they had and ended up really liking a Sofa Set they had. Lindsey the lady that helped me was very helpful and was able to answer all my questions. Once again Thank You.
Received service from Nas and his knowledge of how the store operates was outstanding. Very knowledgeable on what's inside the store.
We went to check out 3 seater couches. We found the darcy sofa we wanted! They matched the online price and helped us order and deliver it on time. The staff is polite and helpful.
A great experience and we found a table that we had been searching for over the last couple of years. The service was great and delivery time is very close. It was a bit pricy but not extremely.
Patrick was a huge help to me while picking out my new couch. As someone who has bought the same couch three times and it is no longer made, he was very patient and understanding with me while I picked a new one. Thank you Patrick!
Great customer service and attention.
My husband & I visited today looking for a mattress that will comes with longevity plus comfort, Mr. Larry B. was very knowledgeable, professional, & personable. He helped us find the perfect mattress!!
Nasir was wonderful to work with. Made out purchase fast , and simple .
Hubert Patrick was great! Informative, helpful, and super nice!
Patrick was great to work with! He was very knowledgeable about the products and showed me all the unique features that I never would have discovered on my own!
Super friendly and pleasant person
Had a great experience purchasing a new sectional sofa from Leann. Very knowledgable and helpful
We had a great experience working with Leann. We are very happy with our sofa selection and will be back again soon to choose our new bed.
Leann was there to greet me the moment I walked in the door and stuck with me until I exited the store. She was patient, not pushy, informative and down to earth. Thank you for the exceptional service!!
Patrick was great! Super easy process!
Patrick helped me find my new sectional
Larry was highly professional and easy to work with.
We had great experience with Hubert! He was kind, patient. He really took his time with us. This is our second purchase with him. He’s very knowledgeable and helpful! We recommend him to help you with your purchase!!
Buying in this Ashley store in Glenwood avenue was a breeze! Hubert made the process easy for me… I can tell he is very knowledgable about the buying process and had my financing ready in a matter of minutes. A pleasure to work with him.
Had a great experience at this store, I had Gregory as my associate and he did an amazing job helping me find the furniture I needed. Thank you!
Leann was great Very knowledgeable and helpful!
Cory was so helpful!
Hubert helped us, was patient, and friendly and easy to be with. We are excited about our new couch!
Very helpful and courteous!
Patrick was super help! No pressure at all, and was around when I needed him! He was willing to meet my budget needs! Highly recommend working with Patrick!
DO NOT BUY THEIR PROTECTION PLAN. They call it Diamond Care Plus. They will deny EVERY claim. The sales person will act like it covers any stain. It won't. They'll just deny it. This is fraud. I'll be contacting them for my money back for this useless warranty and reporting them to the BBB as well.
Leann Breeden at the Ashley 8331 Glenwood store was very helpful, personable and knowledgable. We will definitely ask for her for our future furniture needs.
Larry Boyd, thank you for your help in our furniture quest. Your low key sales appoach was perfect for us and removed any concerns. You were a pleasure to work with you.
Patrick was great! Very helpful!
Joe was absolutely amazing. Ask for him!
Leann was extremely helpful and did a great job helping us find a couch!
Leann made buying our living room furniture quick and easy! She was easy to chat with and she found a very similar set to compare and try out when the set we were looking for wasn't out on the floor.
Hubert Patrick was great with us
Thank you Larry Boyd.
Cory was great to work with, check him out!
Patrick Bowen was super helpful, knowledgeable and personable! Thank you Patrick!
TLDR: I have nothing against this particular Ashley store, but the delivery is sloppy and the corporate customer service SUCKS! As seen in the photos I received a broken sofa chaise because it was thrown in the truck and not tied down and the legs were over tightened. Since I had signed for it (I acknowledge this was on me), they sent replacement parts for a repairman to come fix it but the parts took a month to come. Since it took a while I convinced them to send me an exchange sofa chaise. When the second one arrives, it’s even worse than the first! Also not tied down in the truck. I didn’t sign for this one and they took it back. It took a lot of convincing to corporate to give me a full refund because they wanted to send me a THIRD couch. They weren’t even going to give me a delivery refund until I said I was going to file what would be a third complaint at this point with BBB. Awful! The whole process took two months. At the end of the day I got a full refund but I am never giving Ashley my business again.
Cory was AMAZING!!! Was so helpful and I was able to find everything I needed. Highly recommend working with him and Ashley Furniture!
Super friendly helped us find exactly what we were looking for ! Highly recommend Patrick Bowen
Hubert was so easy to work with and very intuitive as to what we were looking for. The entire process was so easy. We were informed on all our options including time frames and pricing options. I love Ashley customer service! We didnt feel pressured into making a purchase and at the end we felt we made a well informed decision based on our needs. All associates could learn a thing or two from Hubert Patrick on how to treat customers and ensure repeat customers.
Leann was super awesome and helpful. Thank you!
Leann was very sweet and she made it easy process to apply Thank you so much I really appreciate it can't wait to move my funiture in my new Place😊
Patrick Bowen was helpful and helped us with all the questions we had. We ended up buying a chenille sectional. Thanks Patrick!
After reviewing several furniture retailers, my boyfriend and I decided to visit the Ashley Furniture Store. We were assisted by Cory, who expertly guided us through the store with close attention to detail and patience. Cory not only provided excellent customer service, but helped us find the perfect dining table and sectional for our new home. The entire experience at Ashley Furniture was quite positive due to Cory's knowledgeable recommendations and support. We would highly recommend considering Ashley Furniture for any customers looking for new home furnishings.
Corey is an amazing sales person. He is very friendly and is willing to go the extra mile to help his customers. Thank you Corey.
I was helped by Corey, he was a very helpful and very knowledgeable about his inventory. I am walking away very happy.
Cory was very helpful and very friendly.
Patrick Bowen!!! Amazing
Nasir Parker was a great support for us, always proposing alternatives and looking to help, I would work with him again. Thanks
Lindsey Walton was great to work with today. We are so excited for our new living room furniture.
Cory was a great help in helping us choose the best living room furniture and was also fun to hang out with while choosing the furniture.
Great salesman. Patrick
We worked with Nas and purchased a new sectional! He worked with us to get the configuration we wanted for our space. Highly recommend Ashley!
Plenty of collections to look at. Patrick did a great job for us in the sales process. Liked it.
Salesman's were good to work with!
I recently had the pleasure of interacting with Nas at Ashley Furniture, and I must say, the experience was nothing short of exceptional. Nas embodies what customer service should be in the 21st century - knowledgeable, friendly, and genuinely passionate about furniture.
Even though Ashley was under remodeling, it was easy to find what we were looking for. Cody was a charming young man, no pressure and he knew his “stuff”. I would recommend Ashley furniture highly
Raj did amazing job in guiding us purchase the right furniture. We will definitely be back.
I recently visited Ashley Furniture and had a fantastic experience, thanks to Hubert Patrick! He went above and beyond to help me find the perfect pieces for my home. His product recommendations were spot on, and I could tell he genuinely cared about ensuring I was happy with my choices. He was patient, knowledgeable, and truly made the shopping process enjoyable. I am extremely pleased with my new furniture and the outstanding customer service provided by Hubert. Highly recommend visiting Ashley and asking for Hubert Patrick if you're looking for great advice and quality products!
Larry Boyd was excellent!
I came in just to take a look around, but Leann was AMAZING! Her customer service was great, she was very knowledgeable, and helped me find exactly what I needed. If you plan on stopping by definitely ask for her!
Service in store was great! A little pushy but we were able to find a great deal. Only issue was that since it was a floor model we had to use a third party delivery service that they told us they trusted. We were promised that our furniture would come wrapped and that the company was great. After contacting the company, we were told it would arrive the following evening. The communication with this company was terrible and they didn’t show up until 10:30 at night. My furniture was not wrapped, they were complaining about the bugs around the lights of the house (it’s 10:30 at night, of course they’re going to be bugs when the porch light is on??) They refused to bring the furniture into the house as there was a spider in the corner of the porch. Very unprofessional company for Ashley Furniture to be recommending.
Joe took good care of me and got me a nieces furniture will be back and bad was a good help as well
We purchased 2 nightstands, a throw and 2 bedroom lamps. Raj was very pushy in trying to sell us the extra warranty. It’s something we don't want or need and after saying no 3 times he was almost whispering to my husband, up close and personal how important it was we got the warranty. When my husband started to feel really frustrated and gave him a very firm no, the salesman backed down. Our nightstands showed up with damage. I called it in, after 2,5 weeks a repair man could come in to fix it. Then our bedroom lamps were delayed by 2 weeks so we cancelled that order. Magically one day after cancelling that order and paying a fine to do so, we got called that the repair on the furniture was bumped because they placed 60 people in front of us. That’s Ashley’s service for you. Oh and the throw I bought, can’t wash or dry clean it, ever!
CORY was great to work with and helpful answering all of our questions
Cory was fantastic. Extremely knowledgeable about all products we were looking for. Made process easy. Would highly recommend him as well as Ashley Furniture for any of your home furnishings.
Joseph was super with helping us today. He rules!
Awesome experience. Ask for Patrick, he rules!!!
Went to Ashley Furniture to look at living room furniture. Experience was top notch. Nas. Was great. Very helpful to us!!!!
Leann rules! Awesome associate!
Gregory was very helpful and rules! The selection and quality was exactly what we were looking for! Highly recommend
Very organized, open, and well maintained! Joe and Ashley Homes on Glenwood rule!
Best experience with Larry Thank you…
First time coming to Ashley Furniture and my husband and I met Cory C. He was very patient, knowledgeable and I appreciated him giving us time to deliberate on options without pressure. Great personality and professional. Definitely would come back to let him help us out again. Can't wait for the new sectional! Thanks Cory! 😊
Leena was a great sales associate. She was very helpful, personable and made our experience quite easy.
Horrible Experience - Avoid Ashley Furniture on Glenwood Avenue I had an awful experience with Ashley Furniture on Glenwood Avenue in Raleigh. I purchased a bedroom set, and upon delivery, everything seemed fine. However, I soon discovered that one of the drawers in the nightstand didn’t work properly – something that wasn’t immediately noticeable at the time of delivery. When I tried to contact customer service to have the issue fixed or the nightstand replaced, it turned into a nightmare. I was met with unhelpful representatives and endless delays. Despite numerous attempts, I couldn’t get a resolution. To make matters worse, the salesperson who helped me, Cory Castille, completely ignored my phone calls and messages. The lack of response was incredibly frustrating. If you’re considering buying furniture from Ashley, don’t. Their customer service is terrible, and they don’t seem to care once they’ve made the sale. I regret my purchase and would advise others to shop elsewhere.
Worked with Lindsay and couldn't be happier with the service and her knowledge. She explained pricing and features of what we were looking for and left us alone to browse. Got us a great deal on couch and bed frame. Great experience all round.
Raj was very helpful & amazing! I appreciated him answering all of my questions & seeing me through my purchase. Would definitely shop here again!! Thanks again, Raj!!
I just purchased a double recliner sofa & love seat & I'm very happy with my entire first experience with Ashley Home Store thanks to Larry! If you want exceptional care & service, ask for Larry. I gurantee you will leave happy & satisfied. The entire staff was friendly & professional. Thank you Ashley Home store!
The whole experience was great, every one was friendly and professional. They all greeted from the beginning. I browsed in peace and I was just browsing and not seriously looking to purchase However I found something I really liked and decided to get what I wanted. Extra Shout Out to Larry Boyd he was patient, helpful and overall 10/10. I would definitely recommend.
Joe was the best. I got the perfect couch for my sunroom
Excellent service from Leann. Very friendly and helpful
Leann was such a great help. She made the buying process easy and painless
Leann was helpful and knowledgeable about my needs. Thanks for helping with decoration suggestions and ideas!
Great buying experience for a new sofa. Nas was very knowledgeable and made the process easy.
Patrick and Cory were phenomenal! They helped me out a lot!
Leann was so helpful, knowledgeable and patient. We had a great experience!
Gregory took great care of us and face us a great deal on bedroom furniture!
Great experience Nas was super helpful with assisting us on finding the perfect furniture for our new home
Patrick Bowen was excellent. Will definitely go back in the future, because of him. Thanks again
Pat and John were both amazing! They helped me to find the perfect pieces of furniture for my place. Great service!
Patrick was incredibly helpful with choosing the sectional that was the best fit for our family. Placing the order with him could not have been any easier!
Larry Boyd was very helpful and friendly
We purchased a queen bed frame from Ashley. Spent about 2 hours in the Store and Nas Parker(store consultant) was with us throughout. He not only gave us honest advice but also helped us get good price.
Awesome experience! Patrick made the entire couch buying process so easy and helped save us money along the way.
Our experience at Ashley Furniture Homestore on (8331) Glenwood Ave in Raleigh, NC, was exceptional! Larry Boyd was extremely helpful from the start. He was knowledgeable with the products and ensured we were satisfied with our purchase. Thank you, Larry, for your great customer service!
Leann was great to work with. Awesome customer service. Will be going back to Ashley to work with her again.
Leann was great! I never felt rushed in any way! She was so helpful
Patrick Bowen great customer service!
I’m so excited to receive my new chaise/reading chair! Cory was so very helpful, kind, and knowledgeable. He offered exceptional customer service in a timely manner. He gave no pressure but made himself readily available to help me find the perfect piece. Go to Ashley and ask for Cory. He’ll take of you!
Raj was extremely helpful and helped us get our dream couch at the price we needed!
Raj was fantastic on getting us the couch we were looking for.
Ras was very helpful and knowledgeable. We had a very good experience.
Gregory was a fantastic help in deciding on the perfect couch for our new apartment. Knowledgeable, friendly, and professional!
Leann was so helpful, patient, and accommodating! Thanks so much Ashley Furniture and especially LeAnn!
Great furniture shopping experience! Gregory was just the right amount of present and helpful while giving us enough space. And he got us a great price, too!
(Translated by Google) Felix, excellent service, helped us and guided us in everything we were looking for (Original) Felix, excelente atención, nos ayudó y nos oriento en todo lo que estábamos buscando
(Translated by Google) Felix excellent service 100% recommended (Original) Felix excelente atención 100% recomendable
Seller was knowledgeable and provided written comparisons. She answered all of our questions and was courteous.
Leann was great helping us pick out our new couch!
Very happy with our experience with Lindsey at Ashley’s. She made purchasing bedroom furniture very easy. Have not yet received the furniture so cant comm on that yet.
I love this store, it's clean. All the staff is very nice and respectful. We had Lindsey, she introduced herself and then let us walk around and look at all the furniture. All the question we had, she did amazing at answering them. If you want really nice materials for a good cost come to ashley.
Raj was great in assisting us
My wife and I bought leather sofa and love seat. Leann helped us along the way. Leann is very knowledgeable, patient and kind. She answered all the questions, but didn’t give us pressure to buy from her. We fell more comfortable to work her
The store has amazing looking furniture for outstanding quality and prices! Their sales associates (especially Lindsay W.) are friendly, patient, and professional. They don’t press for a purchase, but rather listen and serve! Great store!
We bought ourselves a new dining table set, which is always frustrating but Leann was very helpful and made our process quicker than expected and was very pleasant to work with.
Great offers, nice merchandise i love Ashley Home Vonfort
Larry Boyd is great (“Thank you Larry”)!
Larry was great 😊 we are looking forward to getting our new bedroom set
Wonderful service and beautiful table!
Gregory was a great help. Definitely appreciate it.
Patrick was amazing! Gave us great direction and space to find what we needed with no pressure! Definitely recommend 👍
We have been looking for furniture for 2 months and visited multiple stores but we kept coming back to Ashley Furniture Store because of the quality and large selection. The latest visit ended in a sale because Nasir was awesome. He took his time with us and did not pressure us. He was very knowledgeable and showed us multiple options based on what we said we were looking for. He made the process seem less and less stressful. The hardest part was deciding which option to go with because we had narrowed it down to three. But he made helped us over that hurdle too! Awesome job, Nasir! Awesome job, Ashley Furniture! Keep the options coming.
Patrick was great. Excellent customer service
We had an excellent experience with this store! After going to multiple different furniture stores in one day, Ashley furniture on Glenwood was by far the best and most relaxing experience! The staff was helpful but not aggressive in following us throughout our shopping experience, they even offered us bottled water after we had been in the store for a while looking around! We were helped by both Hubert P. and Joe P. who were both very knowledgeable and great to work with! They gave us clear information, assisted us with quotes on different options, and even helped us move around the configuration on a specific couch to ensure it fit our needs. From beginning to end it was a great place to shop and we will definitely be back the next time we are in the market for furniture! Thank you both so much!!
Joe P. and Hubert P. took excellent care of us. We spent the day in various furniture stores to do some couch shopping for Labor Day weekend and being at this location in their hands was by far the best part of the day. Very happy with their service. I’d give them 10 stars if I could.
Patrick Bowen was very knowledgeable and patient because I knew what I wanted and I looked at every set in the store til I found what I wanted. My husband and I were very pleased with the service we received.
Lindsey was super nice and helpful! Helped us finally find what we needed after we had already been to 7 other furniture stores with no luck!
Lavvy Felix a worker there gave me a very good service and if you need someone who speaks in Spanish he can help with that too. Very nice person.
Patrick B- Was efficient & a great help! Saw something online that wasn’t in store, but was quickly helped get exactly what we needed!
Patrick Bowen is an awesome helper and has amazing customer service skills! We will be back!
Patrick is great to work with!
Raj was super helpful, come chat with him if you come here! Great sales representative
Raj is an excellent customer service representative . Very helpful and knowledgeable. He is also an asset to this company. Great experience!!! Ever
Cory met us when we walked in the door, directed us where we needed to go in the store for what we were looking for. He was then a wealth of knowledge and so easy to deal with. All shopping should be a this enjoyable!! Highly recommend Ashley Furniture.
Larry was so welcoming and helpful!
Larry was so helpful and got me all set for my new living room furniture!
Ras was no pressure and great to deal with. He helped with pricing and would definitely deal with him again.
Raj was very pleasant throughout the entire process. He assisted me with the purchase of a sectional and displayed a great deal of knowledge.
We had an excellent experience with Raj Nagpal. He took time showing us options for our purchase, was considerate of our budget & had a great sense of humor! He made it a positive experience. Now let’s pray our delivery is equally as positive!
Great, knowledgeable and efficient customer experience!! Raj was awesome to work with!! Very patient and helpful!!
Wonderful experience from the sales rep Hubert to manager Sam. Lots of great options at great prices We love our new screen porch furniture.
Larry was excellent. He was helpful and not at all overly selling. He genuinely wanted to help us find what we liked and what would work for our home. We found the perfect couch, chaise and coffee table- none of them match which is exactly what we wanted because they were for different rooms. But I wanted to point that out because they’re not going to pressure you into getting anything. I don’t love sales pressure and I didn’t feel that here. Great place, will buy again.
Patrick was terrific and knowledgeable.
Leann was fantastic and took great care of us
Larry was very helpful!
Raj went above and beyond to help my wife and I. He was very patient with us and answered all of our questions thoroughly. Customer service is very important to us and Raj made our experience a great one.
After literally looking thru dozens of stores, we found what we were looking for. Leeann explained everything and worked a good deal for us.
Leeann was great. Top notch.
Go see Cory.
Cory was great!
Great customer service. Not pushy, but informative. Smooth transaction process and made the process enjoyable.
We had a wonderful experience working with Gregory. He was really helpful and patient answering all of our questions. Highly recommend!
Great to work with, got us exactly what we wanted, great price & on time with delivery… highly recommend Nasir!
Gregory made my shopping experience quick and easy, come see him at Ashley Furniture Raleigh NC
We had a very good experience at Ashley furniture store. Sales rep, Larry, guided us to all the right places to look at what we were interested in, and stayed with us through the whole process to the successful end! Highly recommended. Bill and Susan.
Salesman was knowledgeable and easy to work with.
Leann helped us to find the exact set of kitchen chairs we were hoping to find. She patiently answered our questions about the style we were seeking and then gave us time to narrow down our choices to the set that best met our needs. We highly recommend Leann to shoppers at the Glenwood Avenue store.
Easy process
Raj was EXCELLENT! He made shopping for mattresses so easy. He was patient and answered all of our questions. Definitely ask for Raj if you need help at Ashley!
Raj was extremely helpful, would recommend
Raj was wonderful in helping us at the store!
Have shopped today at Ashley Store 8331 Glenwood in Raleigh and Nasir Parker was very helpful, knowledgeable and patient helping me place the order and arrange all the transaction details -
Joe Parker was super helpful and directed me to exactly the couch I was looking for to complete my space. He was extremely knowledgeable and very personable. With all of the options this store had to choose from I was glad that Joe was there to assist.
Cory gave us wonderful service. Didn’t have what I wanted on the floor but was able to order on line. Wonderful place to do business with. 👍
Leann was very knowledgeable and helpful going above and beyond in all aspects of the selection and purchase process.
Cory was great! Super helpful and walked me through all of my questions and options! Awesome experience, will 1000% return. Thank you, Cory!
Stopped in today to purchase a dining set. Gregory met me at the door and greeted me upon entry. He was extremely knowledgeable, personable and professional. Because of his stellar customer service, I will also be purchasing a living room set. This is how you gain and retain good customers!
I stopped by today looking for a reclining love seat and got to deal with Hubert. He was informative across the board. He helped me understand the material, cleaning it, the construction, warranty, and everything else related to my purchase. At no point did I feel pressured to make a purchase. To say Hubert was helpful would be an understatement. Thank you!
Faith & Raj were excellent to work with and very knowledgeable in finding what best fit our needs! It was a pleasure!
Nasir was great in helping us out during furniture selection and all the payment options.
Leann was awesome!!
We loved shopping at Ashley Furniture! Raj was so kind and patient throughout the process making our experience seamless and ensured we received the best products and best prices. I definitely recommend going to Ashley and working with Raj!!
Patrick was amazing to work with! He helped up tremendously with picking out the perfect couches for our new home within budget. Will absolutely be back for all of our furniture needs in the near future. Thanks, Patrick!
Gregory showed great customer satisfaction.
Gregory made the entire sofa shopping purchase smooth and easy!
Joe Parker was super friendly and made the process of shopping for patio furniture SO easy and painless!
Took my mother-in-law here to get furniture for her new apartment. Raj was very helpful in showing us around, listened to her wishes and end up buying several pieces. No high pressure sale, which was appreciated.
Joe Parker’s customer service is exceptional! I will always look for him when I shop at Ashley!
Had such an amazing experience, great customer service! Cory was so helpful and informative!
I had a great experience at Ashley Furniture today with Patrick. He was very knowledgeable and courteous. If you’re in the market for some furniture, go see Patrick!
Great customer service. Mr. Raj was very helpful!! I am definitely recommending him to everyone I know. Thank you again, Mr. Raj!
Great experience and super easy relaxed trip. Appreciate Patrick’s help and guidance
Effortless and professional. Will do business with him again.
"Ashley Furniture has deeply disappointed me with their lack of integrity and honesty. I've been a loyal customer, spending over $30,000 in recent years, including a significant $16,000 just last month. I recently received a furniture set that was blatantly misrepresented - it's gray, not the advertised white. Despite my profession as a designer and extensive experience with furniture companies, Ashley refuses to acknowledge the discrepancy or accept a return, claiming colors may vary. This blatant disregard for customer satisfaction and refusal to stand behind their product is shocking. I'm appalled by their lack of accountability and urge others to consider this experience before making a purchase."
We had a bad experience at the Ashley Furniture on Capital Blvd but this store went above and beyond to rectify the miscommunication of the other store to make sure that we were happy customers. Hubert Patrick was incredibly friendly, helpful and very easy to work with. He made sure that we got everything we needed and made the check out process easy.
Patrick, was amazing. He explained everything to me . He answered all my questions about the 500 beds I looked at. He took his time and at no time did he get frustrated or aggie with me, he even met us at the entrance when he saw us coming in to greet us
Excellent customer service! Very courteous and efficient.
Patrick was very helpful, great experience!
We purchased a patio set from Faith at the store on Glenwood Ave. She did a good job helping us find the patio set that would work for our home. We were guaranteed that our items were available and would be delivered all on the same day. On the delivery day we only received one piece of the order and there wasn’t an estimate for when we would receive the rest of our order. Later we received an email that we wouldn’t get the rest of the order until 1 week and a half later. When the rest of the order arrived, it came in boxes and we were told we would have to put the items together. We paid for the delivery and assembly option, the first piece came put together but the rest of the order was not. It was an entire mess and my husband and I regretted ever ordering the furniture from Ashley. Their furniture is beautiful but there is a major disconnect between the store, customer service and dispatch.
Thank you to Raj for helping us purchase our bedroom set (bed frame, 2 side dresser, and a dresser). Will be back!
Patrick was awesome! Read our energy and needs. Helped us in a timely manner, catered to exactly what we were looking for, and was extremely professional.
Raj provided great service to assist me today.
We worked with Nas. Amazing experience. Very knowledgeable and answered all our questions.
Great job Faith!
Faith was very patient and helpful. Listened to what I wanted and also paid attention to what I liked and didn’t liked and was willing to show other options. Very pleased with my visit and purchase
Larry was extremely helpful and knowledgeable. He went above and beyond to help us and get us the best price. I highly recommend him to anyone shopping for furniture
Patrick! Is the perfect example of customer centric! I will now only do business with pat!!
Had help from Patrick. Amazing person and helped us all the way through our decision. Even gave us an amazing price. !!!!
Faith was very patient and took great care of me.
Raj was awesome with our purchase recommendation for him for anyone wants to have professional service
Cory Castille was great.
Lindsey Walton has been incredibly helpful and gone over and beyond to assist us in our furniture search. 10/10 recommend!
Highly recommend this particular location for the service alone. If you get the opportunity to work with Cory, ask for him. He is incredibly accommodating, knowledgeable and easy to relate with. We found exactly what we were looking for at this location and would happily visit again.
Patrick at Ashley Store provided outstanding service during my recent visit. His expertise and friendly demeanor made the entire shopping experience seamless. He listened carefully to my preferences and offered tailored recommendations that perfectly matched my needs. Patrick's professionalism and willingness to go the extra mile were truly impressive. If you’re looking for knowledgeable and dedicated assistance, Patrick is the person to see. Highly recommended!
Patrick is the best Home furnishing Expert!
Patrick is the best Home Furnishing Expert you can work with!! Very communicative and very helpful for new home furnishings!
I had an exceptional experience at the Ashley Store, thanks to Patrick. From the moment I walked in, Patrick's professionalism and knowledge were evident. He took the time to understand my needs and provided insightful recommendations without being pushy. His patience and attention to detail made the furniture selection process smooth and enjoyable. I appreciated his clear communication and willingness to answer all my questions. Thanks to Patrick, I found the perfect pieces for my home. Highly recommend working with him if you’re looking for a top-notch customer service experience!
Raj was amazing helping us pick out and customize our new couch! We wanted to go check out one more place and as soon as we walked into the next spot we both looked at each other and knew we’d already found the best option for us and went right back to Raj.
Corey and Joe both stayed and helped me pick out the perfect couch for my new townhouse!!! Corey listened to my requests and concerns and was so joyful to work with! I can’t recommend them both enough!!
Too much hassle when we went to pay for our items. We needed a dining room table for the same day but was told we have to wait a whole week and half for our delivery. We are eating on the floor. Way too Expensive. No too much selection in the store. They need to consider going in house for delivery.
I had such an amazing experience at Ashley’s with Raj! He was friendly, welcoming, attentive, and patient with all of my needs. I ended up leaving with everything that I needed for my home and am beyond satisfied with his service. 10/10 would recommend to any and everyone. Thank you Raj and Ashley’s Furniture.
Lindsey and Samantha were great! Go buy something from this store!
Cory was very pleasant to work with and guided us to everything we needed with ease!
Cory was great to work with and helped us find exactly what we wanted!
Faith was great! Helped me find a great sofa and made the process smooth and easy!!
We had an outstanding experience while shopping there. Our sales associate Nasir was very polite, professional and knowledgeable. We felt fully supported and educated on our choices before we bought them. He was so patient. The whole team made our shopping experience great during checkout as well.
Very helpful and friendly!
Great experience! Gregory was very helpful answering our questions and working with us to make our living room vision come to life.
Gregory was a phenomenal help. A true sales professional who understands when to chime in and when to give his customers space to convene. He’s extremely knowledgeable and takes pride in what he does. If you go to this store be sure to ask for Gregory!
Great experience today. Faith took really good care of us. Took time to evaluate what we need and how we can finance it and I’m fit it to our space. Also gave us the best deal possible and showed us/ educated us on mattresses.
Faith was so helpful. We went in to look at a couch and she helped us pick the perfect layout! She’s very knowledgeable about the products.
Joe & cory
Their service was pretty good and they helped us in choosing furniture so over all we had good experience
Leann was great and easy to talk to! She helped us find what we needed within our budget and wasn’t pushy. Thanks for all your help!
Patrick was so great and walked around the entire store with us putting together the perfect bedroom. He is a great asset for your company!
Larry Boyd was great and very helpful to us. Gave us quick and accurate information about everything we asked. 👍🏼
Bought a new couch for our apartment and Gregory was a great help in finding a good fit for our needs at a solid price and I was very satisfied with the entire experience coming out of the store!
Thank Faith for being so patient.
Worked with LeAnn. She was excellent. Professional, knowledgeable and went above and beyond.
Warm Welcome and gave us space until we had questions and was very Knowledgeable and helpfull in purchasing a Beautiful dining room set. Raj was there for us from the start making sure we got what we wanted at a good price and helped set up the delivery date we needed.
We had a great experience with Faith!
Mr. Patrick and Lindsey were great to work with. Mr. Patrick was very patient and knowledgeable. Secured financing for our large purchase. See you next time when it's time to upgrade the furniture.
Me and my family had a great experience, Liean, answered all of our questions as well giving us time to decide what we would like to purchase. I give Liean a 10+
We had a fantastic shopping experience. Faith was incredibly helpful and we will be back soon!
Faith was very helpful, courteous, and friendly. Store was clean, well organized, and we found exactly what we were looking for and then some.
What an incredible shopping experience! I visited this store twice and each time was wonderful. Joe Parker was the sales associate that helped me navigate my large furniture purchases while remaining patient, friendly, and knowledgeable! I was a bit overwhelmed but Joe was extremely personable, not pushy and listened to my pickiest requests. I recommend this store in particular as Joe was fantastic but also the GM and his coworkers! This was the best experience I’ve had shopping at any store! Thank you for making this process so simple for me and my family!
Faith is very polite. And helpful. Thank you
Corey was very patient as we tried to decide which set to get and gave good information on the sets.
Joe was amazing! Very detailed and willing to help reach the budget set!
Joe was very helpful and explained in details of our furniture. He’s very knowledgeable about the sofa and mattress. Had a great experience at the store and everyone was helpful!
Cory is the best!! So thankful for all of his help and I wish him the best with everything. Amazing salesman, ask for Cory for the most seamless experience.
Had a great experience finding the perfect living room furniture here. Nas was an absolute pleasure to work with and a huge help narrowing down the many options.
Nas was the absolute best! Knowledgeable, friendly and personable. Loved working with him so much we came back. Overall seems like a great environment to work, everyone has fun and everyone is unbelievably friendly. Thank you!
We had a great experience at the Ashley furniture store in Raleigh. Everyone was was very patient with us, answered all of our questions, and was very helpful in our decision making.
Leann had really great costumer service and was really helpful
Hubert Patrick treated us great and had great costumer services
My husband and I purchased a recliner from the Ashley Store on Glenwood Dr. Raj, a very helpful gentleman assisted us. He gave us plenty of time to decide without pressure, that was refreshing! He was professional and even more importantly he was nice!!
Wonderful experience shopping here for a new couch. Leann greeted us and explained the layout of different style sections and let us roam around with a few checkins. She made the purchase process easy and most importantly kept our little one entertained when he was getting restless due to nap time approaching. We were able to quickly purchase the couch we loved. The whole team was great to work with as we finalized our purchase. Will definitely buy here again!
Patrick was very helpful in getting the furniture ordered for us
Raj is the BEST! Ask for him. He helped us get our bedroom furniture set, 2 other bedroom furniture sets, dining table and chairs, couches and love seats, a mattress and boxsprings, large mirror --- and all for a great price! Raj will text you to check in about the delivery and help you find more pieces.
Patrick was so helpful and extremely patient! I will definitely be back!
So excited for our new porch furniture! Joe was so knowledgeable, helpful but not pushy, anticipated our questions and made this experience fun!
Stopped in at Ashley Homestore on Glenwood Rd. to shop for new furniture my mom. I had a great shopping experience and found for my mom exactly what she had been looking for. Nas (Nasir) was very personable, knowledgeable and helpful throughout. Highly recommend Ashley at Glenwood Rd! Ask for Nas!
It was a great shopping experience. As I walked into the store, Leaan came to say hello. I feel fortunate working with Leaan. As I shared with her what I’m looking for, she can immediately get me to the selection that best fits my need.
Patrick was very helpful with my order.
Faith was great! Very helpful.
Lindsay was knowledgeable and friendly from the minute we walked in the door. They had a great selection from beds to sofas to rugs.
Patrick was amazing helping us! Listened to all of our wants and helped us find the perfect fit for the space! Would recommend him any day!
Faith was very helpful during our selection for bedroom set and answered all of our questions.
Excellent first experience at Ashley Furniture! Gregory did a great job assisting me and made the purchasing effortless!
Faith was great to work with. Will definitely come back for all our other furniture needs.
This store has variety of furniture and options. You can mix and match. Raj is very attentive and informative. The store manager is so sweet as well. Definitely will recommend anyone to here
Leann did a great job with our transaction!
Leann was great! Can’t wait to get my new couch.
Raj was very helpful when looking to upgrade our queen bed to a king bed. He let us walk around to see all of the beds in the store but wasn’t too far away when we had questions. Raj also helped us on the price which was very appreciated.
Gregory was a great help! Wasn’t too pushy and got us a good price
Ms. FAITH was amazing. Very un pushy which led to a same day purchase. We will be back, great experience.
Joe helped us get a couch and made it a really easy process
Joe Parker was such a huge help in getting us our new couch!! He is definitely your person if you’re looking for a smooth, stress-free shopping trip
Faith was very helpful and extremely easy to speak with regarding questions. Super helpful in explaining everything. Overall great experience!
Larry was excellent to work with. Extremely patient as I change my mind multiple times. Extraordinary customer service.
Joe was super helpful when we came in yesterday. He really made sure that my mom had everything that she needed to furnish her home. If we ever need anything for our home, we will definitely be back.
Amazing service with undeniable knowledge of products
Cory was fantastic
Gregory was really helpful and knowledgable on products as well as assisting in helping me find exactly what I was looking for.
Cory was great! Helped us picked out an awesome sofa and recliner! He was extremely patient and helpful throughout the entire process. Definitely ask for Cory if you go to this location. :)
Went in just to browse and was informed of a sale going on. Raj took care of our needs and was amazing. There was no pressure whatsoever, he was very knowledgeable, and helpful. He informed of us of the color swaps, warranty, and answered all of our questions, thank you Raj!
Hubert was awesome! Super helpful :)
Corey was a great sales rep
Cory was very helpful!
Faith was very knowledgeable and helped us with differences in mattresses so that we could make a confident decision.
We had a great experience at Ashley Furniture today working with Faith. She was very knowledgeable about the products we were looking at.
We worked with Leann at the Ashley store on Glenwood Ave. She was great. Very informative, friendly and no sales pressure. Great experience.
Patrick was excellent . His service was very friendly and he is outstanding
Raj was awesome! He went above and beyond to help my parents!!
Cory Castille was our sales person. Cory was excellent. No pressure sales, very knowledgeable about the bedroom set we purchased and didn’t try to upsell. Very calm demeanor and quite easy to talk to. Highly recommend Cory. We are repeat customers and will definitely be back ! Thanks Cory !
Had a horrible buying experience with this Ashley store (and in general with their corporate office). We were charged 400$ more for our dining table set and the receipt had wrong chairs on it. We then had to call them at least 3 times to get the right order and correct amount. They said we will get the refund in 10 days but never got it. Called them again in 15 days and they said refund never got started so now it will take 10 more days. Have called them 2 more times since then and nothing. Here we are 2 months later and still havent gotten our 400$ refund!! Speaking of the actual furniture we bought, two of the chairs are defective. One had one leg shorter than the other so its wobbly and the other has one leg completely coming off. We have bought furniture before from so many other places and never faced these money or quality issue. Have been calling them to come out and fix the chairs but they keep saying they are “too busy and to call them next month”?! Please dont waste your money with these people.
Leann was wonderful—very patient with our indecisiveness. We had a fantastic experience purchasing from her.
Corey is amazing!
Faith was extremely helpful and helped us put together an amazing living room. Can’t wait to come back for more pieces!
faith was great.
Patrick was so helpful and knowledgeable. He wanted to make sure we got a good deal on an office chair and made sure all my information was correct for delivery. Thank you!
Patrick was super accommodating and helpful! I was looking for an office chair and loveseat, and he helped me find exactly what I needed. I felt at ease and not pressured to buy anything. Definitely recommend seeing Patrick for your furniture needs.
Very helpful staff! Thanks, Cory and Ken!!
Leann was amazing she was super patient and went through all of my options. Will definitely be requesting her for all my furniture buys.
This young man wa sound enough to move a chair from across the store so I could compare…thank you Patrick…
Awesome and kind…patient and helpful…
Patrick Brown was exceptional. Very helpful.
Great customer service throughout the whole process. We will be back.
Lindsey was amazing and a big help.
Excellent service form Larry. Both knowledgeable and friendly.
Core did a wonderful job with our furniture purchase at Ashley Store. It was fast and in budget.
Cory and Pat were a lot of help made the process of buying a couch very easy. Thank you
Nas was helpful, friendly and professional!! Will def go back :-)
Lindsay and then Patrick Took extremely good care of us. They communicated the features of the furniture that we were looking at, and we never felt high-pressure to go in one direction or the other.. We had a fantastic experience. I really appreciate their efforts.
I must say the customer service in this locate is nothing other than outstanding. I purchased some furniture back in May and my sales person name was leanne she was super great from the time I entered the store until the time i left she provided me with the best service she explained every detail to me regarding my purchase. So here it is July and Im back in Ashley ordering more furniture just so happen Leanne was there again and greeted me as I walked in the store.I was flattered to hear her say hello Mrs Boyd she actually remembered me.I was very impressed so once again she made another sale from me, so just to sum this up not only is Ashley a great place to shop, the customer service they deliver makes is so much nicer I will always be a Ashley Furniture fan.
Hubert was awesome! Definitely went the extra mile and was an absolute help! Definitely ask for him and Samantha they'll help ya out!
Worked with Nas and Sam and had such a great experience! Would definitely recommend coming here to shop for furniture!
Cory was so friendly and helpful to us when deciding on the perfect couch for our family.
I was very happy with my experience at Ashley, Rag Nagpal was very kind and helpful!
We worked with Hubert and he is very professional. Walked with us throughout the store to make sure we got exactly what we needed. Very informative
Bought a Tempurpedic mattress and base today from Hubert. Excellent sales person that calmly explained everything we needed to know about each mattress in the showroom. Ask for him.
Patrick was friendly and very helpful
Excellent customer service provided by Patrick! Fast, professional and simple!
Cory was awesome! We found exactly what we were looking for.
Had a lovely shopping experience with Leann. Found her to be very helpful, patient and extremely personable.
We had a very good experience with Ashley team. We were looking for something modern and we loved the collection here. Cory was very helpful. He understood our needs and showed us good choices. Totally recommend the store.
Raj was great as soon as I walked in. I explained what I was looking for and he immediately showed me what was available with those specs. He got me a great deal and we are looking very forward to the delivery of our new recliners.
Raj is the man! Awesome!
Patrick Bowen was AMAZING!!!!!! Highly recommend! 10000/10!!
Everyone was super attentive. Patrick is the man
We had a great experience today with Faith. We came in to check out a deal from online and ended up just buying on site because of the great service!
Hubert was great to work with
Bought a bed from this Ashley’s and it was really easy. Gregory was such a great help!
This is store THE BEST FURNITURE AND MATTRESS STORE IN RALEIGH!! The staff always takes care of you go see them for all your furniture and mattress needs!
Faith, was very helpful and knowledgeable. She didn’t hover and had great decor insight as well.
Cory was very helpful and friendly. Thanks for all the help.
Beautiful store, great customer service. Even though we didn't purchase at this time, we'll be back soon.
Cory was great
Faith is awesome! So knowledgeable, professional, and kind!
Positively excellent service. We came with a no nonsense attitude, and Faith took care of us beautifully throughout the process. She smiled, stayed positive, showed interest, displayed empathy, and provided us with solid options that matched our interests. We recently lost everything in a fire, so our emotions were high, but she stayed calmed and handled us perfectly. By the end, she helped us make an excellent choice that matched our needs and wants. She also didn't push hard on all the salesy/financing stuff furniture store people are notorious for; she did her job, but respected our boundaries. Overall, I couldn't have asked for a better experience. Thank you, Faith, for all you did for us today.
The ambience and service is good at the store. The representative Lindsey Walton is very good at providing good service.
Sam and Andrew were awesome and so helpful! Best shopping experience ever.
CORY was awesome 🤩 He helped us to get the best deal possible. Thanks SAM for approving the insane deals. You guys were Awesome
We met with Cory and Sam for our bedroom sets.They helped us to found the best sets with best prices. They both were so patient and explaining things.
I have been a customer of Ashley Furniture for over 14 years and I have never experienced such poor service. The delivery of my furniture went smoothly, however I noticed some dirt marks throughout the furniture. When talking to customer service they wanted to send me a bulk of material so someone could come and re- upholster my brand new couch. That seemed a bit much as it only needed to be cleaned. So I accepted a 15% discount to pay for my own cleaning. Upon further inspection I noticed a small tear at the corner of the loveseat and I called back (same-day) and wanted them to just send out a new loveseat. They refused and they further refused to provide me any information so I could contact someone higher up in corporate. Additionally the attached photos are pictures of how dirty the water was from having the sofa cleaned (same day)So my brand new sofa came with more dirt then I what I had initially seen. It was not the delivery team because the furniture was thoroughly wrapped in plastic and other covering. Ashly Furniture has just lost a loyal customer for refusing to rectify the situation. I spent over $2200 for my new furniture and this is their response. I will never shop with Ashley’s Furniture again. UPDATE!! Thank you Ashley Furniture for reaching out and making things right. I appreciate your following up on my review to correct the things that went wrong. My new living room furniture looks amazing.
This store was amazing, the team here is so friendly and kind!! Andrew made my day and he is a true ASSET to this store. Thank you everyone here at Ashleys!!!!
Ashley did a great job helping us purchase a bedroom set.
Lindsey was so helpful in helping us pick out a couch for our living room! She made sure to show us all the possibly options to get what we needed for our space.
Joe did a fantastic job, not a pushy salesman that follows you around like other places.
From the moment we walked into the store, we were treated with kindness and respect. Joe greeted us and took an interest in our furniture needs. He gave us space and bottled water so that we could find the perfect pieces for our living room. It was a very pleasant experience and Joe was the best!
Joe was fantastic! He gets a five-star review!!! He was so patient with me and my grandson and went out of his way to ensure our experience was the best!!
Patrick is very knowledgeable, patient and great to talk. He was all ears to our preferences and choices. Enjoyed the smooth hassle free purchase. Highly recommend getting in touch Patrick for purchase at Ashley Glenwood Dr, Raleigh.
REVISED: Unfortunately my positive initial experience went on a downward spiral. I can't get an itemized bill despite several messages and phone calls. The furniture was damaged by the delivery company along with my home. They sent a replacement and the furniture was still faulty and they damaged my home again. Delivery company made me accept the furniture and would not let me send it back. NO RETURN POLICY! DO NOT SIGN FOR DELIVERY UNLESS YOU ARE HAPPY WITH THE FURNITURE BECAUSE ASHLEY WILL NOT UNDER ANY CIRCUMSTANCES TAKE IT BACK. Just a warning to save the next person Ashley's will try to con. Guess they are trying to make up for all their lawsuits. First set of delivery men actually argued with each other in front of my family. I am extremely stressed and stuck with faulty damaged furniture. People don't have time to do multiple exchanges and deal with repair men. The initial order should be right the first time! See attached photos. I will leave my initial review so you can see how happy I was to receive my new items. I will no longer be a returning customer and will be closing my account. INITAL: Leann is absolutely amazing! I worked with her on two visits and she was kind, knowledgeable, and a pleasure to work with. She gave me room to shop, but was close enough to answer questions when needed. I despise being pressured and hounded while shopping so I appreciated her style and felt comfortable while shopping. I also communicated with her via text and she got back to me immediately and answered all my questions. I highly recommend this location and to work with Leann. I didn't catch the others names, but I also had great conversations with other staff there and loved the friendliness all around. I will definitely be a returning customer!
Lindsey was very nice very good customer service she did great job with us
Thank you Raj Nagpal and Sam the manager were very helpfull and professional. Thank you!
Lien and Nas were very helpful, nice, and spent time going over every detail with our purchases. I am so thankful for their help.
Greg Brooks was the best to work with. My first time in, he directed me to what I was looking for and left me to browse. He checked in and answered questions. I got his card and returned a few days later to make a decision. Greg has the perfect balance of being there for questions and information and then giving you time to think. See Greg at Ashley on Glenwood if you are furniture shopping!
Cory is amazing! We had such a positive experience at this Ashley store, even with our toddler in tow. Cory is extremely knowledgeable and friendly. Most importantly, he listened to what we were looking for and kept us on track. Highly recommend working with Cory!
Great experience with Raj....very informative and helpful....I bought
I bought a whole bedroom set. The box spring was added at the checkout time. They never told me about the size of it and when i receive it i just realized that it was too high. I tried to return it or exchange it and they didn't accept that.. Now i can’t use my bed untill i buy another box spring and i will have to sell the one that i got by myself.
Patrick was awesome and very knowledgeable ………great customer service and answered all our questions!
Patrick was one of the most helpful salespeople I’ve had the pleasure of working with. My husband and I were looking for a couch with some very specific needs and dimensions. Patrick was very knowledgeable, patient, and spent the time answering our questions and listening to us visualize the couch in our space. We never felt pressured to buy, but felt supported with our concerns. And he helped us find the couch we’ve been envisioning! I would absolutely recommend Patrick and Ashley for great furniture at a fair deal and I’ll be asking for him every time I go to Ashley in the future.
My wife and I were very pleased with our recent visit and purchase at Ashley. Greg Brooks was very helpful without being pushy.
Excellent customer service! Joe help us out from the moment we waked in until we walked out! He was very patient and gave us good opinions in our purchase! We Will come back to make future purchases!
The staff is great!!! Cory helped me piece together my dining room and living room decor! Highly recommend
Viewed a few furniture stores in the area and Ashley was one of the better stocked. Was greeted by Hubert and worked with him on the type of couch we were looking for. After a short time, we settled on a nice sectional w/ a chaise. Hubert was able to help us price match a local store and get us set for financing and shipping. He was friendly, straightforward and professional - hard to find these days. 10/10.
We had a great experience here. Raj was extremely helpful and knowledgeable. He showed my wife and I where the items we were looking for were located and helped us be able to make a decision that was right for us. No pressure was put on us at all. We pretty much sat in every recliner lol. Well made products and very nice staff. Will definitely be back when we need a new piece of furniture.
My experience was good. Is a lot of variety to choose from in the show room. After making my purchase, I looked online and saw that the product I purchased was four hundred dollars cheaper online. Call my sales man brought it to his attention that it was immediately corrected to the lower price.
Larry is the man and helped me find the perfect couch for my upcoming move to Raleigh. Guy is super professional and great to work with
Great customer service and flexible
Nas was great to work with!
Joe Parker was helpful, knowledgeable, friendly and prompt while helping us. We appreciated his attention to our needs while looking for just the right furniture pieces. He even gave us a good recommendation for where to have dinner nearby when we finished shopping. Thank you Joe!
Leah Hayes was wonderful to work with today! We needed furniture for my daughter's new apartment and Leah was extremely helpful. We definitely recommend shopping with Leah at this Ashley location!
Our sales consultant Joe Parker was amazing. Patient and quick to check us out. Explained everything in detail offered insurance on purchase but did not overly push things. Great job Joe keep up the great work!
Quick and simple process. Cory was excellent to work with!
Larry was courteous and informative. Pleasant experience purchasing from Ashley.
Joe and Hubert were extremely helpful in the purchase of our living room furniture. The complete opposite of the pushy sales people. An overall great experience, will be shopping here again for our future!
Gregory was quick, kind, and efficient. I got everything I needed and paid for it within 20 minutes with delivery.
Patrick helped us find out new living room set! Very kind and professional.
Raj at Ashley Furniture on Glennwood was wonderful to work with!
Very knowledgeable and friendly service. Joe was the best! Highly recommend!
Leann was very helpful today. I was looking for a queen bed and Leann help find one. Very patient and friendly if you go to the Ashley store on Glenwood ask for her.
Recently purchased some patio furniture from Leann at Ashley. By far the best experience I’ve had shopping for furniture in awhile - she took the time to answer my questions, confirm measurements and ensure I had everything I needed to make a decision. Will be back!
Had a great experience shopping for our new home in North Raleigh furnishings in the store. The sales associate Cory was really helpful and knowledgeable on the product lines, production, and showroom options for each product displayed. He even helped us take apart a showroom-purchased shelving unit placed in our room in the making for furniture to fit into our vehicle to get it home in one trip vs. 2. Returned the next day to purchase dining table and console, same level of service from Cory. All Good!
Leah was awesome!
Shopping at Ashley was a delight. No haggle experience and our sales person Corey was fantastic to work with.
Recently purchased a living room set from this store. Cory, Patrick, and Leann were incredibly helpful and patient throughout the process. They offered me a great price and ensured I was satisfied with my purchase.
I just had one of the best experiences I have ever had at a furniture store! Leann was absolutely wonderful! She explained everything thoroughly and was extremely helpful. She also allowed me to really explore the furniture without pressuring me to pick something. I would definitely come back again to purchase more furniture in the future. Thank you again Leann!!
Wonderful experience! Patrick helped us get approved, and get us our dream furniture! No hassle and left with them same day!! Highly recommend.
Hubert was a great help in choosing our new living room set!
HFC Name: Leann She was great! She helped me find a bedframe and helped me piece together a bedroom set that I wanted and liked. Great transaction!
Joe, Andrew and Sam were amazing to work with! Not "sales" people at all! I was able to get a good deal and my daughter who brought an entire house!
Joe has excellent customer service! Helped me out with my entire purchase! Will be back!
Patrick was my Sales Associate and did an AWESOME job with educating me about my mattress, showing me a variety of choices and helping me narrow it down to the perfect selection for my specific needs! He made my buying experience truly enjoyable! I'm looking forward to an AMAZING night's sleep in a few short days!!
Leann was AMAZING! She helped me get exactly what I want while making my 2yo and me right at home at the store. So happy.
Best store around to buy furniture. Great Staff. Hubert Patrick is awesome!
Leann was awesome in helping us finding perfect sofa.
Joe Parker was a great salesman!! He was informed of the product being sold, was kind, polite, and very helpful without being pushy. We enjoyed working with him and would seek his help in the future for our needs. Thanks Joe for all your help, helping us find what would work for us. We gladly give you five stars 🤩🤩🤩🤩🤩. Rachell and Wayne Rounds
Patrick did amazing taking care of me. I came in with 3 boys (extremely wild) and he was nothing but helpful and super nice
Patrick was really helpful on our mattress fit test and and explained all the different options. We know we picked the right mattress.
I worked with Nasir on my recent purchase of a bed and a loveseat. He was outstanding and such a pleasure to work with. He reviewed several purchase price and payment options, allowing me to select the ones that best fit me. He made sure that I understood the warranty and Care Plan and scheduled a quick delivery and set up time. I would definitely recommend Nasir to anyone wanting to purchase furniture at Ashely. Thanks, Nasir!
I had the best experience at Ashley's . Sales rep Hubert was very helpful assisting with my purchase. Very knowledgeable and patient. I will definitely be back to purchase. Thank you Hubert.
Patrick was awesome to work with and he helped us find the perfect pieces of furniture for our home!
Patrick was extremely knowledgeable and helpful!
Raj was awesome! He is a very genuine and knowledgeable sales representative for Ashley Furniture! If you need new furniture, Raj is your man!
Larry was great help!
Cory was fantastic. Great experience!
Patrick absolutely hooked it up today. Go see this man if you want excellent service and a fair price. I tried poaching him for my work, but his loyalties lie with Ashley. Gotta respect it!
Raj is truly the best wisest salesman I have ever encountered. He listened to all my shopping needs and explained all the items I wanted to purchase in great detail. I am so thankful that he was my salesman for today because this experience meet all my customers service needs.
We just purchased a bed and bed frame and were extremely impressed with how knowledgeable and professional Larry was. It made our buying experience easy and enjoyable.
Cory did a GREAT job!
We had an amazing experience on our bedroom furniture purchase. Cory Castille was great, he has the best customer service.We were only going to buy a bed but got much more. I highly recommend...
Good stuff. Nice people. Good prices compared to some other furniture stores.
The gay that sirvice us at the store did not stop until he found what we want and always try to pleas us with the right service and was the Best. Thanks
I called to add a side table/dresser to a previously purchased set for daughter and process was easy. I ordered, delivery date was set per my request and delivery went well.
Great customer service!
The buying experience with Hubert Patrick was great!Super informative, helpful and a very gentle sales approach. I never felt pressured to buy and he made the purchase prices very simple. Would recommend him to anyone looking to purchase! You won't be disappointed!
Leah was professional and helpful. The manager came over and said hello. A nice shopping experience.
Patrick is a great guy. I will be buying from him again. I think he converted us on a tempur or purple!
Patrick was very helpful. Helped us pick out chairs and a table for our studio set!
Polite, informative and efficient service!
Patrick was awesome! Very professional and committed to customer service excellence!
My mother was shopping for a recliner and the salesperson was absolutely amazing. Nas Parker took care of us from the moment we came through the door to the time we left after purchasing my mom’s new recliner. Mr. Parker was very knowledgeable, attentive, and personable. I didn’t know this type of excellent customer service still existed. Thanks again to Nas Parker, I know were to go for my next piece of furniture.
Nas was phenomenal!! So friendly and helpful!! Never pushy!! Great experience!
Wayne did a phenomenal job not only helping us with measurements to make sure our items would fit perfectly in our space but also was a joy to communicate with along with immense patience. 10 out of 10 would recommend Ashley for overall experience and selections.
Had a great experience buying a new sofa with Gregory at Ashley Furniture and got a great deal! Can’t wait to get it delivered!
Gregory was super helpful with pricing and beyond patient with our endless couch hopping. Plus, he gave us an amazing deal! Seriously the nicest guy. Go see him!
Wonderful place to shop! Thanks a lot Joe!!
Joe made furniture buying fun and successful! Found just the right sofa with his help!
This is our second time working with Joe and each time he has been so informative, friendly, and genuinely wants to help us find the best furniture. I highly recommend going to Ashley and asking for Joe! We look forward to when we need our next piece of furniture and going back to Joe!
Great customer service
Gregory was very helpful. Good selection.
Hubert was so nice and helpful . I got a nice bedroom set in my budget . He’s the best !
Great experience having the purchase from store.
Naz was outstanding! Knowledgeable, patient and accommodating.
Have to say my shopping experience with Raj was awesome. Very informative, he knows his stuff. Will not receive my purchase until after our move so I will update then. Excited to receive my beautiful sectional.
Great experience. Store sales folks were very helpful …good listeners and helped us find what we needed from a good inventory of options.
Had a great experience at Ashley today! Cory was attentive and helpful while still giving us plenty of space to browse and decide what would work best for our situation. He also honored a price difference from the online website which we appreciated - looking forward to when the pieces get delivered!
Enjoyed our experience at Ashley’s! Hubert was great! Would recommend going to him to all furniture needs!
Hubert is very patient and professional. He answered all my questions and explained the purchasing process clearly. I will definitely return to work with him!! Thank you!
Wayne was excellent and helped us every step of the way through our furniture selection!
We had a great experience at Ashley Furniture today. Patrick B was so helpful in answering all of our questions and showing us items that might work for us while allowing us the space to look around on our own without feeling crowded either. Would highly recommend visiting this store and asking for Patrick to help! We'll definitely be back for future furniture needs.
Friendly, helpful getting different end tables to compare with the bed set we were purchasing! Highly recommend Joe!
I love Ashley!! The salesman Hubert was available, patient, and kind. Because of Huberts' great service, I will definitely purchase the living room set I looked at
Cory was my salesman during the process. He was very professional, knowledgeable and friendly. This made the process of selecting a new couch both enjoyable and stress-free
Cory was amazing! He gave us space and was extremely helpful. No pressure at all!
You’re given the time you need to decide on your furniture without a salesperson hounding or pushing extras upon you. Cory Castille was there to answer any questions we had.
Leah Hayes was absolutely amazing! She was so helpful with helping me find the perfect sofa, coffee table, and end table! I cannot recommend her enough!
Joe was fantastic! Very knowledgeable and helpful when purchasing our furniture.
Gregory was very attentive, patient and great to work with. I had an amazing experience.
Joe Parker was amazing !! He was very knowledgeable and was in no hurry to rush us out the door as we showed up 20 mins before closing. He stayed beyond closing to help us decide on our living room set. Gave us a great deal too ! Ashley has an asset with Joe being their sales person ! Thanks Joe ! We will be back for that Tempurpedic bed one day !!
Dropped in at Ashley furniture on Glenwood Avenue after a few other places and was greeted by Joe Parker and his outstanding Personality! Joe went above and beyond to answer every single question and to try to make our purchase as smooth and economical as possible! He was more than willing to even stay nearly an hour after closing to complete everything. We’re happy with the decision but more than happy with having met and dealt with Joe. I highly recommend working with him!
We worked with Hubert to purchase items for our new home. He was extremely knowledgable and helped us secure some amazing pieces. He had so much patience and gave us the time we needed to decide, and truly made our shopping experience so pleasant and exciting!
Larry was great!
Hubert was extremely helpful in helping us find out couch!
Wayne was knowledgeable, professional, and quick to help workout being overbearing.
Leah was incredible! She greeted us once we walked in and helped us find what we were looking for. She answered all my questions and helped me to buy my first couch!
Patrick was personable and patient. I will be back!
Raj was great and very good to work with ! Highly recommend and please go visit him for your furniture needs .
WE LOVE LARRY
Larry was great and so helpful!!!! Thank you Larry!!!
Joe was very helpful, took time to explain everything and make sure we got the right couch for our living room. Very easy process
hubert was so helpful and helped me find the perfect couch for my new place!
Larry was amazingly thorough and very professional. A pleasure doing business with Ashley.
Recently visited this Ashley's location on memorial day weekend. We were looking for a dining set. Hubert came over and greeted us and helped us out. He was very knowledgeable and courteous. Gave us our space and was not pushy at all. We ended up getting the table he suggested. 5 star performance by him. I will visit this location again.
We loved our experience shopping at Ashley Furniture on Glenwood. Patrick did an awesome job giving us all the information we needed with no sales pressure! We ended up buying a few pieces!
Joe👍🏼👍🏼
Joe was great!!
Edited to add: No longer a great experience. Ashley cancelled our delivery 2 days before it was scheduled. Called back to find out what the ETA was only to hear that the majority of our order was ready to deliver but only 1 item was missing. Asked why the remainder of order was not delivered and was given a new date 2 weeks later as the earliest they could bring it!! Unacceptable! So much for being a “VIP” with Ashley. Extremely disappointed and frustrated with the customer service of the delivery process. Original- Great experience, fast purchasing. Patrick was friendly, very knowledgeable, and gave us space to browse on our own.
Very helpful team and guided on the requirements
We had a great experience at this Ashley! Nas greeted us at the door and checked in with us throughout our browsing. We walked out with some great pieces and he even priced matched the item online when we realized it was cheaper! Highly recommend Nas and this location!
Lindsay was awesome!! Helped us find our dream couch!
Wayne was super knowledgeable, and efficient!
Patrick was charismatic, transparent, informative. Great experience!
Patrick was very helpful while walking us through the process.
Our salesperson Hubert was excellent. The Ashley Store on hwy 70 in Raleigh, NC
Patrick was wonderful and patient in helping me purchase a new kitchen table for my home. I would definitely recommend asking for his help in finding new furniture. He was very knowledgeable.
I came in to find a couch for my apartment and Patrick was super helpful and friendly! I would recommend this store and Patrick to friends and family!
Loved the customer service that was given to me and my family. The “Parker’s Guys” were amazing to work with. Patience was a virtue. After hours of me trying to commit to a decision…I left extremely satisfied and pleased. I will recommend them to my circle of family and friends. I can’t wait to get my furniture! Thanks again!!!
We had an excellent experience at the Ashley store at 8331 Glenwood Ave in Raleigh. Lindsey and Hubert were very helpful in helping us find a dining set for our new house, as well as a buffet.
Patrick was a great help very professional and nice to work with. This is the second time I have worked with him and he was great both times.
Leah Hayes did a fantastic job at getting us out the door with what we wanted at a great price.
Raj, Raj, Raj! That’s all I can say. From beginning to end Raj has been pleasant and thorough. If you want someone who gives you space to explore but also knows when to communicate with you, Raj is the person for you!
We bought a Dining room table from Ashley in Raleigh. Lindsey Walton was a great sales person to work with. We are excited to get this in our house later this month.
We worked with Joe at the Raleigh location in getting the perfect recliner couch. He was of great help and gave us a great deal. Highly recommend the Raleigh location!
Larry Boyd was very helpful and understood exactly what I was looking for. Thank you Larry.
Gregory was great
Joe was awesome! Helped with everything we needed but didn’t put any pressure on us. Would definitely ask for him if you are coming to this store!
Wayne was very helpful. Good experience. Will return to Ashley Furniture on Glenwood again.
Cory was super helpful and helped us find the perfect sectional!
Cory was very helpful! He got us the sectional we wanted at a great price!
Patrick B. helped my wife and I find a new couch at a great deal, and was very patient with our chaotic 3-year-old. Thanks Patrick, you're awesome!
Raj was a great help. He was attentive without being pushy. He was able to get us the exact piece we wanted in the color we wanted. He also carefully explained all of the terms, delivery instructions, and so forth.
Purchased a ribbed couch from Patrick Bowen and he was excellent helping us out and customizing the couch. He hooked up pretty good and left us happy out the door
Nasir and Joseph took the time to answer all of my questions made sure I was comfortable with my selection. I definitely recommend asking for them they where the best help. I will definitely be shopping again thanks guys.
Decided to give Ashley another chance after dealing with them 6 years ago total nightmare. Started off good salesman was good. However delivery gets cancelled. Called like I was asked told I can’t reschedule until after 2 the next day. Talked to a supervisor about this because we literally removed all our beds because they were going to be replaced. Promised a phone call back by the end of the day. Never got a return call. When I called back the new person had no clue what I was talking about. Ashley supervisors just blow smoke and say whatever it takes to get you off the phone. So now we’ll be sleeping in the floor until they decide to deliver our order that I paid 8000$ dollars for. If I could go back I would just avoid Ashley like I intended to. But I will not make the same mistake again.
Cory is the man! Super helpful. Went above and beyond helping me lay out the room.
Cory was very helpful and got us a great deal! Thank you!
Wayne was great to work with, quick and professional.
My salesman was very informative and educated on the items I was interested in.
Lindsey was amazing helping my husband and I pick out our furniture for our new home . Our experience was amazing!
Had a great buying experience with Hubert!
Joe was great! I went to a few different stores to find a couch and he helped me find the perfect one. It was my first big purchase for furniture out of school and he made it feel special and easy!
Great service from Patrick Bowen!
Patrick Bowen was professional and very helpful in providing service for us. He showed us around and checked in with us in a timely manner. He explained needed questions and guided us through the entire visit which helped us to make an informative decision of our purchase! Thank you very much for all your professional services and kindness. We appreciate you and believe Ashley Furniture is the best place to fulfill your home finishing needs.
Patrick Bowen was awesome
I really enjoyed my experience with Leah Hayes. She was very attentive to what I wanted and made it possible to do my second lease. Keep up the good wood!!! 👍👍👍
We worked with Patrick at this location. He was very attentive and answered all of our questions. We look forward to working with him agian on our next purchase.
It was a wonderful experience with Joe today! I intended to buy a piece of furniture and ended up buying a full set due to his awesome customer service! Joe rocks!
Joe was Awesome!!
Joe made the buying process so easy. We weren’t sure what we wanted so it took several visits. Joe was patient and attentive with every question and concern we had.
Joe was fantastic! Answered all questions we had and made purchasing furniture a breeze.
Wayne, did a great job demonstrating the features of the furniture. I highly recommend him to anyone who is interested in purchasing new furniture.
thank you wayne he helped us find the right couch for our home he was very nice and had good customer service i will come back
Cory was very dependable and attentive to us shopping for dressers today. The store had a lot of options and the experience was great!
We looked at multiple furniture stores in search of a living room set and dining set. So glad we ended up at Ashley’s! Wayne was our sales person and he is very knowledgeable and personable. Lots of beautiful furniture options!
Greggory greeted us at the door. We explained what we wanted and he took us right to it. He explained the options and other components of the sectional that were available. He was very knowledgeable about the furniture and my wife and I found what we wanted and purchased it quick and easy!
Lindsey was very helpful in helping me pick out my living room set.
I went in Ashley Saturday night just to look around for a couch. Really didn't c what I wanted but as I was leaving Hurbert asked me some questions took me right to a couch said this is a sectional one I got the pieces I wanted at a great deal glad he stopped me as I was leaving. His customer service skills was amazing. Very sweet guy. I'm a very happy customer 😊
Perfect
Larry was very helpful and patient while helping us decide on a bed set and couch. We would definitely recommend him.
Larry was great! We really enjoyed his time and support through the whole buying process and are thankful for his patience :)
Joe greeted us at the door and was very personable and professional and it continued all the way through our purchase. We went to several other stores when finally settling on making our purchase at Ashley. Would recommend them highly.
Patrick Bowen really did a good job. He gave us good price and has a lot of patience.
Nasir was fantastic! Very knowledgeable and full of product information. Our visit to Ashley was enjoyable and we can’t wait to come back and take advantage of great products and deals.
I went into the store and was greeted by Gregory. He assisted me with finding the perfect bedroom set! He was very knowledgeable and patient with me! He made my experience smooth and fast! I am extremely grateful and happy!
Gregory is awesome ! Great furniture, great price !
Hubert was such a great help to me while looking for a dining room set. Very informative & kind! Ashley you have a great salesman on your team ! Thank you so much
Hubert was a great salesmen , very patient & helped us find exactly what we were looking for ! 👏🏾
Cory Castille was an exceptional furniture salesman who provided excellent service during our shopping experience. He was knowledgeable about the products, attentive to our needs, and went above and beyond to ensure we found the perfect pieces for our home. We would highly recommend Cory to anyone in search of great furniture and exceptional customer service.
Great prices & great experience. Leah made it easy.
We went into Ashley Furniture store for a bedroom dresser. Our salesman Cory Castille was amazing! We winded up buying the dresser and matching 5-chest of drawers AND a living room coffee table! His product knowledge, demeanor, and positive attitude made us decide on the spot to buy it all! He went above and beyond in his customer service. We will gladly shop at the store again because of Cory. Thanks so much.
I had a fantastic experience working with Cory Castille at Ashley Home Furniture store. He provided excellent service, was extremely knowledgeable about the products, and went above and beyond to ensure I found exactly what I was looking for. I highly recommend working with Cory for all your furniture needs!
Joe was……
What a wonderful experience. Gregory was excellent and very knowledgeable.
Hubert greeted us at the front door and gave us white glove service from beginning to end. He helped me purchase my first bed for my new home. I couldn’t be more pleased with the service I received.
The staff at this store is short of amazing. Their customer service is great. Our sales rep Nas was very attentive and he explained sleep options throughly. He made us feel right at home! Great job team!!
I had such a pleasant shopping and buying experience at this store. Patrick Bowen is a gem! He is kind, patient, understanding, and considered what was best for me (and my budget). You won't be disappointed!
Good selection at this location. Found the couch I was looking at online and was able to try it out in store. The salesman Larry did a great job with making sure I got the price I was comfortable with. I appreciated his efforts in getting the approval to match the price I would have paid if I bought it online. I would be happy to shop at Ashley again and have Larry’s help.
Joe was very helpful and answered any questions I had regarding the purchase of my couches and potential purchase of a dining table set
We just moved to NC last week and visited Ahsley Furniture. Cory was helpful and attentive and explained All the details of our purchase. We will recommend and definitely be back
Great shopping experience! Greg Brooks was our sales associate. He was professional, friendly, knowledgeable and not overbearing or pushy.
Patrick was super helpful. Best part is he doesn’t pressure you to buy anything, just willing to give you advice when needed. Would definitely seek him out if you stop in
Patrick Bowen** was very attentive and helped me configure the perfect couch for my place. He answered all of my questions with patience and knowledge in his field. I had a great experience shopping for furniture today and would definitely return.
Came all the way from Greenville, NC and I got a chance to meet Wayne. Great sales person and super friendly. He was very patient with my husband and I. I got all my new furniture for my new house. Super excited for it to arrive. Thanks Wayne (:
Leann was awesome to work with and very attentive to our needs! Her eye for decorative details steered us the right direction! Thanks Leann!
Leann is AMAZING!! She helped us with EVERYTHING and was so patient and helpful. We enjoyed our shopping experience with Leann and will be back to look for her again!!
The sales team is great every time. And the selection is great.
Great experience at Ashley with Leann
Gregory was very friendly, helpful with discounts as well as being straightforward with taxes and pricing.
Leann was extremely helpful and patient. She showed us different mattress options from high-end to affordable and we tried everything in between. We looked at different styles of bedroom furniture in varying finishes and colors. She explained the difference in quality. She helped us to pick the furniture that met our needs and budget. Leann is a true delight to work with.
Wayne Lomick made sure we got all the information we needed during our visit to Ashley. We ended up buying a couple of couches and a dining set.
Hubert was super helpful. Great service.
Lindsey Walton was extremely helpful today. She thoroughly walked me through the pricing and structure of the bed frame, it was quick and easy!
Super wonderful experience! Larry and Leanne were welcoming to us and our dog, and helped us look at sofas and buy an as-is loveseat - we’ll definitely be back!
Me and my husband just visited the store tonight to look around as we just got a new home and are in dire need of a sectional. Lets just say we had the best experience with, Larry and their manager, that we left the store just a little bit ago with a new sectional and are so excited! The team was so great and professional, not pushy, suggested great options and allowed us to search, ask questions and I cannot recommend them and Larry enough!!
Proactive and patient care
My husband and I had a great experience with the assistance of Patrick! He was so helpful and knowledgeable of everything we needed! We’re so excited to receive our new furniture, Thank you again!
Wayne was exceptional. He was thorough And helpful. I was able to find exactly what I was looking for. I highly recommend shopping at Ashley furniture and recommend Wayne.
My sales consultant was Gregory from the Ashley store on Glenwood Ave in Raleigh. He is a “Excellent sales person. Went in with my daughter so she could purchase new living room furniture, and I came out with a brand new bedroom set myself!!!! Hooray to Gregory! If your looking to buy furniture, ask for him if your looking for furniture! Plus they had a good sale going on!!!! Thanks Gregory!!!
Throughly enjoyed working with Gregory! He was very knowledge about the furniture, answered any questions we had and was very patient. And best of all, he didn’t try pressure me into buying anything and or anything additional once I decided on my living room sectional. I can’t wait until we get our new furniture! Gregory really made the process easy!
Nasir went above and beyond!!! Make sure you guys check this location out!! And definitely ask for the bed demo!!!
Another great buy! Enjoyed working with Joe— very knowledgeable and PATIENT with all of my questions. When you visit, ask for Joe!
Cory at the Raleigh NC Ashley Store was so helpful and we purchased a couch and mattress with his excellent guidance. Thank you Cory!
Patrick was a great help!
My girlfriend and I went in to buy a new king size bedroom set, and had a wonderful experience. Joe Parker gave us a run down on some mattresses, did a full sleep test, and surprisingly had some fun while doing it! Joe has a great personality and can definitely share some laughs with you!
Cory was extremely helpful with helping me find a new kitchen table. He was very knowledgeable about the product and made sure to offer the best pricing! Would recommend working with Cory
Joe was amazing. Great Customer Service.
Good service pretty good negation you can make
Wayne was awesome
Joe was a massive help and very enthusiastic mind. We enjoyed being helped by him and will definitely come back to him for mor furniture
Larry was very helpful and Ashley furniture's on Glenwood Avenue very nice personality and I recommend him to everyone
We were having a rough day from putting our dog down earlier in the day. Joe and Hubert were awesome! Took great care of us. Made us feel a thousand times better about moving forward with our purchase.
Larry B. provided excellent customer service ! He was friendly & knowledgeable. He and his Manager were able find me a great deal on a comfy sectional ! Awesome team!
Larry and Joe were amazing! Super knowledgeable, patient, and professional. Great customer service from these gentleman. They were able to help me find a product I loved and could afford!
Wayne was awesome. He showed us many options and was knowledgeable about the features of the sofa/loveseat we selected. Was very surprised at the quick delivery time as most stores are at 30 days minimum before delivery. The furniture arrived in excellent condition and we are pleased!
Lindsay Walton was a pleasure. She gave us our space to just look. She answered all questions, she was gracious when we changed on minds on an item. She put no pressure on us. 2nd time visiting this store In 4 months.
Salespersons were very nice and friendly.
Super helpful !
very pleasant atmosphere, and knowledgeable of merchandise. Leann was very patient and helpful. she took our vision and created a beautiful room!
Worked with Raj, awesome customer service. Answered all our questions in detail. Very patient and hospitable.
I was helped by Cory today, he was very informative and kind. He also made the buying process easy and smooth!
Extremely satisfied , really helpful a lot , I have worked with Patrick Bowen , Ashely store @glenwood . He is an awesome person . Will work with him everytime I come here . Thanks Patrick
Gregory helped us find exactly what we were looking for, with no pressure to buy. He listened to what we liked, offered suggestions based on price and options, and made sure we got the best price possible.
Really nice store, quality furniture, no pressure sales. Shoutout Patrick Bowen
Wonderful experience with Nas! Helped me get a wonderful sofa
"I recently had the pleasure of working with Leann at Ashley Furniture, and I couldn't be happier with the experience. Their knowledge of the products was exceptional, and Leann went above and beyond to help me find the perfect pieces for my home. Leann’s professionalism and friendly demeanor made the entire process enjoyable, and I highly recommend her to anyone in need of furniture expertise. Thank you Leann, for your outstanding service!"
My wife and I came to browse and find some furniture deals on President's Day. Thanks to the help of two helpful team members Nas and Leann, we were able to find a set of items that were a great fit for us, and based on the last few weeks of having the furniture, we're quite satisfied. I'm really grateful for the space and time Leann and Nas gave us to browse and explore the options, and then being very helpful when we were ready to move ahead and fielded my many questions with care and attention. Leann was additionally patient to price match or beat (when possible) the pricing given for each item by Ashey's online store. We look forward to coming back for our future furnishing needs and hopefully working with Nas and Leann again! PS. We also came last November to browse but weren't ready to buy yet. At that time, we worked with Patrick Bowen, who was helpful to talk through some options even though we weren't buying at the time. Great service from everyone based on our experiences!
I’ve bought several pieces over the years from Ashley. I’ve always gotten great customer service and good prices.
We had an excellent experience at Ashley store. Patrick was very helpful and flexible to show multiple options for our requirement. Thanks!
Hit up my boy Patrick for the best customer service.
Patrick Bowen was an awesome salesman. He was helpful, informative and gave us the space and time we needed to make a purchase. I am a repeat customer. I love the quality, pricing, selection and service of Ashley furniture!! I highly recommend buying from Patrick Bowen and Ashley Furniture!!
Our experience at Ashley furniture was so great. Patrick Bowen was so patient with us and an amazing home furnishing expert. Can’t wait for our new furniture pieces!
Thank you to Patrick Bowen for the incredible amount of time and care that you have spent with us over the course of our two day, seven hour shopping event. Not once was there any feeling of pressure, urgency, or impatience as we worked very undecidedly to make our final decisions. We are so looking forward to receiving all of our furniture pieces and always remember the experience we had with you!
Patrick Bowen was so very helpful in my families decision making experience today! So excited for our new furniture and so glad we got to pick his brain on savings and our best furniture matches!
Leann was very helpful
Leann was very helpful
I couldn’t ask for better service! Hubert Patrick showed me around the store and was patient with me while I made my selections. He was an excellent salesperson!!!
We had the opportunity to work with Cory today during our purchasing of a bedroom suite. He was very helpful, respectfully straightforward which is what we like. The whole process went smoothly!
Raj was very helpful. We are very happy with our experience today. Can’t wait to get our new furniture
Leann was great! Super sweet and helpful, I came in knowing exactly what I wanted and she made the process of getting my bed seamless! Come shop at Ashley Furniture Store! Nas was also great at helping me with an ottoman purchase after returning to the store to shop around some more! That’s again Ashley Furniture Homestore.
This review is based on today’s shopping experience in Ashley Store. We have been on the hunt of filling our newly built house and eventually landed in this store. Our experience was superb especially with the assistance of Ashley’s experienced staff named Raj. He has been friendly and accommodating to all of us. I do recommend Raj if ever you choose to purchase in Ashley Store.
Thank you Raj for assisting us during our furniture shopping. You have been extremely helpful and knowledgeable with regards to our queries in Ashley. I will recommend you and Ashley to friends and acquaintances. (This review is based on today’s experience during our furniture shopping)
Larry our salesman was extremely helpful! He listened and showed us all our options. He made suggestions and had patience. He made the purchasing process easy.
We went shopping for a bedroom set and mattress. The financings was very easy and the two sales representative we worked with were amazing. Naz and Joe Parker thank you so much for the time and effort you took with us.
Everyone was kind and friendly. Greg was especially helpful and patient in helping us find a bedroom set.
Let me break this review into two parts - purchasing the couch and then everything after that. Purchasing the couch was easy and Lindsay and her manager worked with us and were patient while we tried a variety of couches. After we purchased the couch, it has been 2 months and still don't have a couch that isn't messed up. On February 3 we purchased a reclining couch set. We received the couch on February 10. On February 17 we called Ashley and provided photos that one of the reclining chairs is bent/not level. It took us a week to notice this since we had not used that seat. I asked for a new reclining couch piece and they said that we would have had to call withing 3 days of it being delivered, so now it's under the maintenance warranty we paid for. The same protection plan that if we didn't use in so many years (5 I think), could be a credit towards new furniture in the future. So within one week we already had to use the protection plan that we weren't even sure about purchasing. If we didn't, I guess we'd be totally out of luck. 2/19 and no one has followed up. I check in again and she says they have to send a new part. 3/15 still no part and I ask AGAIN to just replace the one reclining chair because this is supposed to be a new couch. She says again that it is maintenance now because it's past the 3 days. We are also past the 30 days to just return all of it while waiting on a part. Part arrives next day and is all bent and unusable because not packed or secured at all. I call and get another part ordered and they can't pick up this other gigantic part that is sitting in our garage. Second part arrives 3/29. I call for two days to schedule. On third day I text and they say we are scheduled for 5/17. They aren't doing the repair until 5/17 - more than 3 months after purchasing new couch. I would not buy anything from Ashley that could possibly need a repaired item (reclining couches, etc). I have asked for a corporate contact and they say I have it. At this point if we could we would just return the entire couch. We will never buy from Ashley again.
Beautiful store and Great Team! Their VIP Program was a great tool for my family and I. It Saved me money and I can pay 30 days after my delivery. Thank you Ashley for a great experience
Had a great time with the team, they’re all very helpful and fun.
Visited the Ashley store and was helped by Leann. She diligently and patiently showed us around, answering all of our questions, and helped us finalise our purchase. Overall, a great experience!
Had a wonderful experience with Leann in selecting our furniture and helping us with all the payment plans! Would come here again for sure!
Larry was and is the Best.. ty for being fantastic
I’ve been thinking about purchasing a couch for the longest and have struggled settling on what exactly I wanted but Leann made the process so effortless and was extremely patient with me! Shes so personable and her vibes were truly amazing.
Leann was wonderful with helping us pick out a couch and chair! So easy and painless! Ask for her when you go for a great experience. Thank you so much Leann!
We had such an amazing experience at this store. Leann was so helpful, courteous, friendly. Thank you for such a nice experience
Nasir was great, you should give him a raise!
Larry was very nice
Wayne was awesome! He made our shopping experience a great one, thank you Wayne!
Larry Boyd was a great help. Made everything easy and quick. Would definitely recommend seeing him if you go here
Larry was cool
Gregory was great!
Gregory was awesome to work with.
Wayne is the best sales person we’ve ever had buying furniture. He was so helpful, supportive, unobtrusive but there when we needed him. Best experience we’ve ever had buying furniture!!!
My mom and I had the pleasure of working with Gregory a few weeks back and I couldn't be more excited to receive my new sofa. Gregory was patient and thorough and we enjoyed working with him! Thank you for your time and for being so helpful.
Excellent customer service and checked on my progress in selecting items
Raj is sooo nice! He gave us a lot of discounts! Come and see him!!
Wayne was great, thx
I had the best experience with Larry today on March 29,2024 .. he was patient, supportive , attentive & made sure I left satisfied with my purchase .. my visit was top tier thanks a lot Larry I look forward to working with you again soon 🫶🏼
Patrick did a fantastic job taking care of us and getting everything we needed for our son’s bedroom. Can’t wait for the furniture to arrive.
(Translated by Google) We came looking for a bedroom set. We were assisted by a guy who as soon as we entered the apartment already wanted to make us apply for a loan (my husband and I had not even seen the bedding sets) he was putting pressure on us to make the purchase NOW!!! I didn't feel comfortable and we wanted to leave, my husband said goodbye to him with a handshake that the boy didn't want to respond to, it seemed very rude on his part. (Original) Veníamos buscando un juego de habitación, Nos atendió un chico que apenas entramos al departamento ya nos quería hacer aplicar para un crédito (mi esposo y yo ni siquiera habíamos visto los juegos de cama) nos estaba metiendo presión para hacer la compra YA!!! No me sentí a gusto y nos quisimos ir mi esposo se despidió de el con un saludo de mano que el chico no quiso responder, me pareció muy grosero de su parte.
GREAT SERVICE!!!
Larry was great and was a pleasure to work with!
Mr. Hubert was kind, patient, and very knowledgeable about the furniture. I live in PA and was shopping in NC. Mr. Hubert helped even though he would not receive a commission. So instead he received my appreciation.
Thanks a ton for all your help, Cory. You were so welcoming and you made our experience so breezy. Thanks again!!
Nasir was really helpful in helping us pick out a sofa and many other items. He knew the products really well and gave us a lot of options to pick from.
Nas was such a great help for finding the perfect couch! He was clearly very informed about all the furniture he showed us and really felt like he was on our side when it came to finding the best deal and the right fit.
Lindsey helped us find the sofa and chair that fit our space, style and budget. Great work and products!
Leann was wonderful! helped us find the couch of our dreams!!
Leann helped us find our sectional, great service and easy!
I was looking for a couch. I tried a few ones but had my heart set on one particular one. Patrick helped me to finalize and place the order. He was helpful, made the process easy and quick.
Nasir is fantastic! He was so kind and personable. Had an awesome experience with him.
Had a great experience with Leann picking out a new recliner today. Great selection and prices!
I had a great experience with Ashley‘s furniture store. The customer service was excellent. Nasir Parker was very patient And informative. He was very knowledgeable and excellent with decision-making. I will definitely shop there again
Patrick Bowen very professional and extremely helpful. Thanks much
Leann was amazing from start to finish. She was able to help me understand what I really wanted and needed in a new sofa. Please stop by and make sure you ask for Leann.
Went into the store already knowing what I wanted Leann greeted us at the door everything went very well no issues thank you Leann for this smooth transaction
Leann was absolutely amazing and even helped us with some great local spots to check out in Raleigh as we just moved here!
Patrick is a very knowledgeable and professional salesman. We would suggest asking for him. Extremely helpful and not once did we feel pressured.
Lucky for us…Nasir is awesome. Best customer service ever!
Went to multiple furniture stores and had the best experience here! Nasir helped us to find a great couch for an even better price. He answered all of our questions and was super nice! Anyone would be lucky to work with him!
Excellent service from Hubert Patrick at Ashley store. Knowledgeable, helpful, and made the shopping experience enjoyable. Highly recommend!
We went in today looking for a couch. Hubert made this process so easy and relaxed. We left with a perfect couch today, and the process was quick and stress free. We recommend asking for Hubert if you go!
Hubert at the Glenwood Ave location was great from start to finish. Very knowledgeable, super friendly. Stellar customer service! Will definitely come back and ask for him again in the future!
Patrick was awesome!
I was lucky to have Cory as my sales associate.
Excellent customer service! Beautiful dining room set out family will love
Joe did an excellent job breaking down the furniture and finance options for me. Great customer service.
Please look for Patrick as you enter the store. He did a great job and gave us a great deal for our purchase. Lucky to have worked with Patrick today.
We walked in and found our new sectional after visiting several stores. Lindsey Walton assisted us and provided exceptional customer service. We will be back to purchase our mattress and bed. Thank you!
Gregory was awesome at the Raleigh store!!
Patrick was so awesome! He really listened and helped us find a mattress we love! We also got amazing pillows and sheets to go with it! Can’t thank him enough we got so lucky with him!
Patrick was absolutely phenomenal couldn’t recommend a better person
Had a great experience shopping at this location. Gregory was super helpful & friendly, both in giving us space to browse on our own & providing the necessary info up front on how prices & delivery work. He even matched the lower prices I found online later. Truly the best bang for your buck here!
Worked with Greg Brooks and had a great experience. Greg completely provided a “concierge” type of experience, patiently answering my questions and showing me around. Highly recommend Greg for all your future furniture/ home deco needs!!
My experience with Leann was exceptional. She was not pushy but very helpful in assisting us with a bedroom set purchase. We have it on layaway so I hope the delivery and quality of furniture match the quality of our sales rep.
Corey truly turned my day around, I had a bad experience at another store today. I called Ashley’s and he had great customer service. I came in and we sealed the deal. I am happy with my purchase and the great customer service.
Wayne was excellent I recommend without any reservation!
Had a great experience with Larry! Awesome guy, had a great customer service experience and he got us an amazing deal on our dining room set! Absolutely will be coming back again.
My wife and I went to Ashley today and Lindsey took care of us very well. We were looking for a sofa and she helped us find the perfect one for our needs. Thank you Lindsey!!
Larry was great & courteous! Very helpful
The staff at Ashly Furniture went above & beyond to help us get the perfect sectional for our living room. Nas Parker especially made sure we had a good experience & got a great deal
Parker boys are the best. Lucky to have worked with them. Great deals
Raj was my customer service rep. and was so helpful. He worked to find something that would fit our budget and gave us several options. I will definitely use this store again for furniture needs!
We had a great experience with Larry at the Ashley furniture store in Raleigh! After rearranging furniture in the showroom and finding the right match we are excited to be getting our kitchen table and chairs miss April!! Maybe we’ll have Larry over for dinner ☺️
Nice.. really nice furniture, but it was like being at a used car dealership. All these options and pressure pressure pressure. Furniture was quality made and the prices reflected it. They really weren’t too thrilled we were going to pay cash for everything. Decided to think about it and come back later. Needed to escape the high pressure sales. Then the manage walks out.. like a car dealership.. and makes us special discounts to not leave and buy right then. Nope.. we left and bought nothing. They need to chill out just a little and let people pay cash and lay off the pressure a little.
I was very happy with the furniture selection. Raj was very helpful as we tried to select a new sofa for our home.
Thank you Raj for excellent customer support..
We visited the store last night and had amazing experience. Raj is an exceptional professional and helped to find what we needed very patiently. The store could be better organized may be we had very high expectations from Ashley’s but apart from that everything was great. Thanks again Raj for all your help!
Lindsey was great to work with. Questions were answered easily and no pressure with feeling like we had to buy right then. Great sale going on too!
Cory and Patrick were great to work with! Purchased multiple furniture pieces for my living room and had a great experience. Highly recommend!
Gregory did a great job giving us information as new furniture purchasers. He was able to work with our budget and get us the sectional of our dreams! After visiting 5 furniture stores, he was the most friendly and knowledgeable.
Leann has been amazing from day one. It has taken me a while to decide on what I wanted for my place but Leann has been very patient with me and very helpful. Recommend 10/10. She is great at what she does. Make sure you buy her lunch.
LeAnn was wonderful. She was very pleasant, helpful & knowledgeable about the furniture being purchased. I would recommend her to family & friends
Cory found what we wanted at the right price, He more than match the other stores
Leann is super sweet and was so informative and helpful. Will definitely be shopping here for future purchases!
Leann went above and beyond helping our family pick a new bedroom suite!
I worked with Leann to buy a bedroom set for my daughter. She took the time to explain the different options, materials and sizes and helped us find the perfect set. She was awesome to work with and got us a great deal on the set. Highly recommend working with Leann.
Leann was great!!
My husband and I just bought a bedroom set for our daughter. We worked with Leann and she was fantastic! I’d highly recommend going in and working with her!
Leann was outstanding with assisting me and my husband with our purchases. Will be back to see her if I ever need anything else.
LeAnn was very attentive and helpful in helping us find what we needed. She gave us the layout of the store then gave us space to shop. She was very helpful, thanks Leann
Patrick helped us through the purchasing process and made things plenty easy for a stressful time. Each step was easy to understand, and the knowledge for helping make things match really helped!
Patrick was a huge help in furnishing our new home! Highly recommend working with him.
Friendly and warmth service. Good selection.
Gregory was amazing! Very simple process. Easy to work with and kind.
Super helpful and efficient. Thanks Cory!
Patrick was very easy to work with and very knowledgeable!
Patrick was amazing and very professional and kind. He was very knowledgeable about the furniture. Will request his services again for future purchases.
Leann was very helpful . Excellent sales representative.
Leann was super helpful with my wife and I to find a dining room table!
Leann was AMAZING!! Got us the perfect dining room set. Thanks Leann, we’ll be back again.
Patrick was great to work with!
Leann was awesome today while I made my purchase of my new bed today ❤️❤️❤️😎😎
Quick and easy buying experience. Nas took care of business.
Patrick did an amazing job assisting and guiding me through the process of purchasing my first sectional sofa! 5 stars!!!
The Parker boys were absolutely incredible! I had such a blast going in to talk to them and picking out a new furniture set for my house. Nasir was super helpful on the phone before I even arrived and then met me at the door to show me some of the chairs I wanted to see. I’d highly recommend getting your furniture at this location, as you’ll have a very positive and helpful experience with the team here. They also deliver super quickly, so it worked out better for me than ordering online. Love my new chair!!!
Thank you Nasir!! So excited for the new couch
Thank NASIR you for your excellent attention, kindness, good humor and service!!! thank you
Corey was great and a pleasure to work with. I just recently worked with Joe. He was wonderful as well.
Larry and Sam were great. My husband and I will definitely purchase from Ashley Store again.
Had a fantastic shopping experience with Gregory! Very friendly and helpful without being pushy. We felt very comfortable and he helped us get the most we could for our budget. Gregory was very knowledgeable about all of the products and was able to answer all of our questions. Thanks Gregory! We will be back the next time we need furniture!
Gregory did a great job letting us know about special pricing and options and put together a great package to include a bed frame, sectional, and mattress. Ask for Greg!
Wayne was very fast and efficient at helping us buy our new couch! He answered all of our questions and we were in and out of there in about 30 minutes. He was great!
Patrick Bowen was extremely helpful, knowledgeable and informative which was instrumental in us making our decision to purchase today. Also appreciative of the assistance of Joseph at Ashley Outlet for recommending the local Ashley Store & Patrick to help us find our specific furniture want/need. It worked out for all!
Leann was amazing to work with and was an absolutely great knowledgeable salesperson ❤️ We even decided to buy another piece for my mom and Leann was able to process the sale over the phone and computer so my mom didn’t need to drive back to the store! She’s fantastic we really appreciated all her fabulous customer service. Definitely ask for her when you go!
Larry and Sam were very friendly and easy to work with.
Patrick sold me the couch of my dreams. Took less than hour and provided a perfect customer experience.
Leann was an absolute rockstar! Her energy, patience, and guidance elevated our experience and got us to the perfect furniture for our new home, something that we’d still be shopping for if it had not been for Leann. And now we’ll have a great new sectional set and a cherished memory to enjoy and share. There are only five stars in this review, but really there should be 10 stars!
Leann was fantastic to accommodate all of our requirements in purchasing a beautiful comfy sofa. We spent 3 hours in the store and explored many different options and configurations before finalizing our selection.
Had a great experience with Patrick, went above and beyond to get me squared away.
See Patrick Bowen he is Awesome!
We worked with Nasir Parker for our sofa and ottoman for Mom and Dad. He made our process so simple and was delightful with Mom. 5 star service all the way around !!! Thanks Nas !!!
We started looking for furniture for our brand new house about a month ago and one of the places we looked was Ashley. Well we decided to buy most of our furniture from Ashley in Raleigh and we had the most amazing sales person Hubert. He was so nice & pleasant, personal able & knowledgable. He didn’t try to just sell us furniture to make commission, he answered all our questions about the furniture we were looking at and the warranties, probably at least a half hour just trying mattresses lol. He was truly a pleasure to work with and if we need anything in future we will definitely go back to him. He is a great asset to your store/company. Thank you Hubert!!
I recently purchased a sectional couch from this location. Nasir was great, he listened to my needs and helped me to purchase the right piece for my space. He also helped me to get the best financing for my budget. I am grateful for the kind and thoughtful way he approached the sale, and for all the time he took to work with me. I will definitely be back in the future.
Joe and raj were amazing and super helpful!!
Stopped in for a quick look and bought on the spot. Nas, our salesperson, was attentive, helpful and knowledgeable. Highly recommended!
My wife and I went in yesterday to search for a potential sectional and ended up walking out with our dream choice. Working with Joe Parker was absolutely amazing! He spent hours with us talking through options, drawing out on a grid the layout to help us visualize, and answer countless questions. At the end of the day, Joe ensured we were receiving the right sectional for us at the price we were comfortable with. I can’t recommend enough this Ashley store along with Joe for anyone looking to purchase furniture.
The whole experience was smooth. I knew the type of furniture I wanted and Nasir Parker showed me my options. Never hassled! Great experience
Joseph Parker is an absolute gem to work with! My husband and I came in just looking to browse, and a couple hours later, we left with a sectional for our new home. Can’t recommend him enough!
Cory was great!
Cory C. helped us out a lot picking out our new couch.
Another great experience with Ashley Furniture. Mr. Hubert Patrick was exceptional, knowledgeable and worked diligently to get us the best product at the best price.
Cory was tremendous help. Was willing to work with us when we needed to extend by a week for pick up. Awesome salesman
Patrick was a huge help!
Gregory was fantastic! Great selection and was helpful. He even carried pieces into the light for us. He wasn’t pushy when we wanted to go check another store. We came back after the other store and he was helpful with ordering our furniture and gave us a great deal. Again not pushy just informative and kind.
Leann was super helpful even though we were only looking for an ottoman. She was patient and kind and moved the ottomans for us to compare. The best thing is we got our ottoman that week as promised!
If you are in need of a new mattress set you must go see Leann at the Glenwood location! She was so helpful and knowledgeable about all the products. I have bought several items from Ashley over the years and she was by far the most helpful sales person I've ever dealt with! Highly recommend her :)
I absolutely love the staff. Leann was super helpful in setting up my appointment and preparing options for us to view. We totally went off script and got a matching desk and bookcase. Afterward, I noticed it was lower online, so Sam gave me a price adjustment. Overall, I love the expertise and integrity, That is priceless!
Cory was friendly and helpful getting a new chest of drawers for my son! Thanks!!
I was greeted by Patrick/ Cory two amazing persons at my recent visit to Ashley store. They were very helpful and good nature and made my trip worth going there.
Went in for a specific ottoman to match my existing couch. Wayne helped me find exactly what I needed and was super helpful and pleasant the whole time!
I went to Ashley’s looking for a mattress. Nasir (Nas) Parker helped me. He showed me a wide range of mattress options and was super knowledgeable. He was friendly and helpful to work with. I even recommended my Mom to go see him and he helped her find a new couch that she loves. I highly recommend Nas!
Cory was Great I was satisfied with my purchase today.
Cory was super warm and helpful!!
Lindsay greeted me as I walked in the door. After I had picked out a TV stand and bakers rack she helped me figure out optimum delivery for the items based on my schedule. She was professional and helpful but did not hover too much. Once I made purchase decisions she completed the transactions in record time so I could be on my way.
Cory led me straight to my dream couch and was great with my daughter! Editing to say that I came back to those store with my mom to get her a bed and Nasir was wonderful and so helpful!
Cory was very helpful setting up the purchase and delivery of my order.
Great experience, Raj helped us and answered all our questions and concerns. He is very patient and knowledgeable, he was great!
Walked into the store, initially I was not greeted. Patrick Bowen , not ONLY walked my back to the mattress area, but he walked me through the WHOLE experience. He was very informative and attentive. He was pleasant and engaging. He was AMAZING!
Our salesman Joe Parker was extremely helpful with our purchase! I was there the day prior with another outstanding experience with Sam and Leanne. They all let me take my time looking without being overbearing! Looking forward to delivery!
We had a great experience at Ashley Furniture. Leann was amazing and super helpful!
Joe Parker was great to work with. He was fast, efficient, and clear about all costs. We walked out of the store with a new bedroom set that was within our budget and we didn’t have to spend a ton of time waiting around to make our purchase.
Raj was great!
I had a wonderful experience having Cory hep me pick out furniture for my new home! He was so helpful, and kind in helping guide me towards the ideas I had and am very happy with my experience.
Excellent customer service. He gave us all the information needed. Very talented and savy. The employee you always want to keep !!
Cory made the process super easy and quick!
Cory was very helpful.
We went into check out mattresses and bookshelf for my office. We ordered both. The knowledge and expertise of Cory was super helpful in getting exactly what we needed. He was very personable and answered all of our questions. He was patient with our 5 year old son, and also very understanding with us as we asked a whole bunch of questions. They worked around our price point and scheduled a delivery day that would work with us. I would definitely work with Cory again.
Cory was very helpful!
Variety of pieces and attentive staff. LeAnn especially was very helpful.
Very professional experience. Joe Parker was very helpful! we walked around the store entire store looking for a carpet that was in my budget range also that met my needs for the softness/fluffiness which we did locate a nice carpet and also end up getting a dining set as well thank you!
Had a great experience at this location. Thanks Joe and Aaron for all the help
Joe Parker is amazing!! So patient, knowledgeable, and great with visuals! He helped us for over an hour, and stayed after closing just to make sure we were taken care of. So understanding of our situation with being under contact and could tell he truly wanted the best for us! Highly recommend this Ashley location and we will continue coming back!!
Joe was very helpful today in helping us purchase a nice couch at a good deal. Very attentive without being overbearing. Thank you!
Joe was super helpful! A fellow Bostonian. Knowledgeable and fast on his feet. Got us a great deal and made the process quick and easy.
My wife and I were on a mission to buy a new couch for our loft, and had been to several places up and down Glenwood Ave. We had fallen in love with a couch we had seen online from Ashley Furniture, so we thought we would stop by the Raleigh location to see if they had it on display. Sure enough, it was the first couch displayed in the store. Lindsey, our saleswoman, was very attentive yet not as pushy as other sales people we had dealt with earlier in the day. She was pleasant to work with, and was able to get us the best price possible. We sincerely appreciated her, and will definitely go back and do business with Ashley furniture again, especially with Lindsey. Thank you again!
Our salesperson Wayne was super helpful! Answered all our questions and was friendly too. Overall great experience at the store!
Patrick was awesome!!
Larry was very patient with all my indecisiveness and very helpful happy with our purchase and experience
My visit was so smooth from start to finish! Gregory greeted me with a warm hello, and pointed me toward where the dining tables were. He explained everything in a simple straightforward way which is SO appreciated because buying furniture can be stressful. I never once felt pressured to buy anything. Beautiful and clean showroom. Great experience.
Hubert was awesome! He was knowledgeable, friendly and super quick!
Loved working with Larry! He was very patient and helped us find everything we needed in a day. Highly recommend!
Patrick Was very helpful & knowledgeable.
Nasir was very helpful in the finding the right piece for my new home. He was very friendly and gave us a lot of information. I highly recommend working with him!
Great experience at Ashley. Gregory was very helpful, gave us plenty of space to browse, answered all of our questions and was very professional. Joe Parker helped with the final sale and was very thorough and helpful. Very satisfied with visit
Had a great experience shopping at Ashley on Glenwood Ave.! The staff was a perfect balance of helpfulness, yet also giving us our space to browse/shop and zero hovering or pressure.
Joe was awesome. Good listener and really cares to satisfy clients
There’s was a great selection for different pieces! Ask for Cory when you come! He was great at helping me pick the right pieces for my space
Upon entering the store I was greeted by Raj who asked me first ‘how was I, and could he be of assistance?’ I was on a mission and replied ‘no.’ Then, he asked if he could share with me the store layout, and he did. Once, I decided what items to purchase, I sought Raj. He is a great ambassadors for Ashley, and I highly recommend him for your furniture needs. ~ Janine
Ashley has great collection. We visited several times but I am glad it’s our first purchase from here. Joe Parker helped us. The way I like quick and to the point. Thank you Joe for finishing the purchase process quickly and accurately.
Lindsey and Patrick were awesome and very helpful !
Patrick was amazing with us today! Patrick was very helpful and treat us well. THANKS Patrick for all your help.
Lindsey Walton did an amazing Job assisting us with purchasing new furniture! I would recommend if your shopping with Ashley ask for Lindsey !!
Love the quality furniture! The customer service by Leann was top notch! Such a rewarding experience.
Leann was wonderful and helped me find the perfect bed
Patrick was very patient and helped my mother find the perfect mattress to meet her current health needs.
Excited for our delivery, great couch for great price. Wayne was awesome! Helpful, knowledgable, patient & friendly!!!
Met with Patrick Bowen tonight, he was respectful, and very helpful. Great service and got my order done quick.
Revised: shopping experience was awesome, I was very excited to receive my new bedroom set I bought in February. I put the delivery on hold as I had just moved here and was still looking for a place. I finally scheduled my delivery for July 17th, and IT HAS BEEN THE WORST EXPERIENCE! I wasn't home to receive the delivery, so I asked my mom to come over and stay until it got delivered. When the delivered it she stated that she wasn't sure if this was the set I originally bought, the man instantly handed her the paper to sign for the delivery because he was not going to take it back If it wasn't. (it was the correct furniture) They set up and put it all together to find out they don't have the legs for the bed. He said they would be back in 5-7 business days to bring them and put them on. Of course, I said no big deal right its only 5-7 days... well, I never heard from them, so about 2 weeks later, I called and asked what was going on. The guy I spoke to said they just needed 2 more weeks, and then they would come out. Waited.. and waited nothing. Finally called back, I think in late August about a month later, spoke to the lady and said they had some in the wearhouse and she scheduled me for September 10th. Never received a time frame for their arrival, but they showed up at 8 am. I had the flu and had taken some medicine and passed out and didn't even hear the doorbell. ( my fault), but I called to reschedule, and the girl told me they couldn't come back out to clayton until the end of OCTOBER! like your joking, right? I am making a pretty nice payment for this furniture and your telling me that going 3 months without the legs to this bed, mind you my mattress is on the floor because i cant put the boards on that hold the mattress without the legs, and you said 5-7 business days is acceptable and there is nothing you can do? I work weird hours and have multiple jobs, so yes, I did ask if they could just drop them at my door, but you know if I do that, it voids my warranty. ABSOLUTELY UNACCEPTABLE!! 400$ for a delivery, and you can't even complete your job or do what you say. Would definitely recommend not buying from them unless you have a uhaul and can walk out with it that day. I personally will never buy from them again. Thank you, ashley furniture for making me absolutely regret walking into your store. Also, be careful when giving them reviews when you leave or are at the store because your sales rep just wants the cash bonus with their commission. Customer service is also about follow through. Not just taking money and walking you out the door, then saying F you, when it's delivered incorrectly or damaged. BE BETTER. make them wait for their review tips and commission.
I LOVEDMY EXPERIENCE AT ASHLEY!! Patrick was fantastic explaining everything and we found the dining set that we were looking for and the terms were amazing!! If you are looking to buy furniture go to Ashley and ask for Patrick!
Hubert P made our shopping experience a wonderful one! Very knowledgeable and a great asset to the Ashley staff!!!
Fantastic experience at Ashley on Glenwood in Raleigh. Cory assisted us with the purchase of a new sectional couch. He was fantastic and knowledgeable…ask for him! Great quality and value at Ashley.
Cory Castille's exceptional skills as a sales representative were truly impressive. Grateful for his patience and guidance, especially since decision-making isn't my strong suit. The overall customer service was excellent, and Cory's efforts resulted in significant savings for me.
Gregory was awesome! He worked with us and answered all of our questions. We will definitely ask for him the next time we are in the market for furniture.
Awesome sales experience with Joe Parker! Will definitely be repeat customers and highly recommend!!
Excellent Experience! Our Sales Consultant Hubert Patrick was amazing and we highly recommend him if you visit the store.
Raj was so kind and helpful. We found exactly what we were looking for at a great price and were in and out in a flash.
We were looking for a dining table and went to Ashley after trying another store that didn't have styles we liked and long delivery times. We were met by Nas at the store. He was courteous and showed us around the store. We found the perfect piece and it could be delivered in less than 10 days. The price was reasonable and we ended up buying it. Now we're waiting for it to arrive.
This was our third time buying a piece from Ashley and working with Joe Parker was easy. We called ahead and when we arrived he took us right to it, explained the promotion and then gave us some time to think about it which was appreciated.
Patrick was amazing.
We worked with Leann at the Raleigh location and she was very helpful and patient as she answered all of our questions to help us decide which couch to get. We had a great experience and would definitely recommend. Thank you Leann!
Cory did a perfect job assisting with my purchase. Very prompt and professional.
Thanks to Wayne—friendly, informative, helped us find a great couch
Went to Ashley furniture to buy a dining room set I found on their website. Joe was working the floor and greeted me as soon as I walked in. His customer service and friendliness was exceptional. He knew exactly what I was looking for. They did not have the table in store, however, he helped me find another Ashley Furniture location 5 mins up the street that had the whole set on the floor and recommended me to the sales manager Patrick. Patrick was at the desk as soon as I walked in and brought me right to the set I was looking for. His customer service went above and beyond. He was personal, great conversation and helped me get the best price, saved me some money so I ended up getting an extra piece of furniture to add to my set! I just moved into a townhouse and will most certainly be going back. The furniture is high quality and reasonably priced. Thank you Patrick and Joe for all your help!!
Patrick was wonderful. It was our second time working with him to get our home furniture! He helped us with all of our request and made sure we walked out fully satisfied! We will definitely come back to see him again ! Thank you so much Patrick!
I went in recently and Wayne was super helpful! Great customer service and awesome an selection/staff!
My fiance and I had so much fun working with Nas Parker! He was a great rep. He took plenty of time with us as we picked out exactly what we were looking for. We were making an investment into our future and he understood the importance of the decision for us. We went in unsure if we would even leave with a sofa. Instead we left with a sofa, love seat/recliners, a new coffee table, a bed frame, and a fantastic mattress! Thank you Nas! Can't wait to see it in our home soon.
Polite, professional and respectful!!!
Gregory was the best! He is so patient and helpful in answering any and ALL questions we had. Truly appreciate all of his assistance helping us find the perfect set!
Wife and I decided to check some Raleigh/Cary area stores for a sectional sofa. At Ashley in Raleigh, we were very pleased with how Patrick greeted us and then let us browse. He checked in with us and answered questions we developed while checking out some sectionals. We were very pleased with the store having a good selection of sectionals to consider and actually found one that perfectly fit our needs and price range. Patrick assisted us with a quote based on the options we desired. We checked a couple more stores finding Ashley very competitive. We called Patrick and completed our purchase with him. We recommend this store.
Wayne was very helpful.
We have been purchasing furniture for years with Ashley furniture and for the past 4 years we have been working exclusively with Raj to help us furnish our home. Raj is great to work with, very friendly, and he always helps us to find what we're looking for at the best price. He keeps in contact with us throughout the whole process. This was especially helpful when purchasing furniture during the pandemic. If your looking for friendly, professional service, definitely see Raj at Ashley furniture!
Cory was great. 10/10
Lindsey was amazing. She was very helpful knowledgeable and patient. We were surprised how quick and painless this all was. We expected to be here for hours having sales shoved in our faces like at a car dealership !
Leann, Is amazing she when above and beyond to make sure my husband and I got the bed we want at the best price. Her attention to detail and expertise is invaluable. Thank you so much Franklin Johnson-Norwood
Visit this store!! Ask for Leann or Wayne!!! This Ashley Furniture is the store to visit!!! If you need a mattress and/or frame, ask for Leann!!!! Leann was magnificent, knowledgeable, professional, kind & personable. Leann also was extremely helpful with other furniture/decor as she helped us pick out a few pieces. Leann was an absolute delight and I would return to this store and ask for her specifically. She will go above and beyond. Along with Leann, we were greeted and provided a layout of the store as well as blank documents and a pen for jotting down notes by Wayne. Wayne greeted us immediately and followed our lead based on our needs. He checked on us as we went through the store and also spent some time recommending and sharing tips about spacing with furniture. His personality was also magnificent. I, again, highly recommend hitting up this store for any furniture and/or mattress needs. Ask for Wayne or Leann!!!!
We were helped by Wayne and Leann in choosing our furniture and the service was amazing! Wayne was very attentive and helped us select the perfect seating to fit in our living space. Leann listened to all of our concerns and very patiently paired us with a great mattress that checked all of our boxes! In addition to the excellent service, the pricing was great too! I highly recommend checking out this Ashley store for your furniture needs.
We went to Ashley Homestore after browsing through a couple of places. Lindsey met us right after we walked in and helped us search a sofaset that matched our requirements. She was very professional and informed us well on the options that we had. Thank you for the help Lindsey!
Leann was amazing. She walked us through the sleep experience with a level of expertise I have never seen before. She did a wonderful job of creating a rapport with us and worked hard to earn our business. I look forward to working with her again.
Cory and Greg did a great job helping us with our furniture needs and gave us a great deal to boot! Friendly, professional, and knowledgeable!
Excellent service from Cory! He’s the guy to come see. Thank you Cory!
Larry was great! Helped find exactly what we needed. Didn’t make us feel pressured. He was fun and attentive while giving us time to discuss our decisions! Overall great experience with Larry!
Cory did a wonderful job walking me through the store and getting me all set to go. Great service and wonderful products.
Your associate LeAnn was and is AMAZING! She was so helpful with helping us purchase our new bedroom set that we came back 2 weeks later to see her about helping us find a recliner sofa. She showed us several choices and after a back and forth with my wife, we finally selected the RIGHT one for us! Again, she worked her magic and got the cost down to our budget. We're coming back for our furniture needs because of LeAnn. If you're going to Ashley's on Glenwood, ask for LeAnn... you won't regret it!!!
We had another amazing experience shopping at Ashley Home store. Larry was very knowledgeable and a pleasure to work with. He worked with us through the process of me changing my mind a few times with a smile on his face. Every employee we came across during our visits were so kind.
Patrick was amazing. Extremely easy to work with and made the whole experience flawless. You won’t regret working with him.
Our purchase was enjoyable and easy. And our salesperson, Raj, was so personable, helpful, and professional. He helped us all through the selection and purchase process, answering all of our questions and doing so with a smile! We are very happy with the pieces we purchased, and look forward to their arrival. If you want an excellent person to help you with your furniture needs, ask for Raj!
Leann is the ABSOLUTE BEST!! She made everything seamless and easy. If you want great customer service, knowledgeable of products, and a professional to help with your purchases…she is the #1!!
We had an amazing experience at Ashely furniture with Joe Parker he made sure to rule out all all the options we had. My daughter was very happy and very satisfied with our option it was exactly what she was looking for. He helped us make the decision easier we would definitely shop here again.
Patrick was very helpful! A wonderful shopping experience!
Hubert made the process of buying my first couch simple!
We worked with Patrick and he was AMAZING!! Knowledgeable, efficient, and all together ON POINT! We visited the store on Glenwood and he greeted us immediately. He showed us where and what to look for and then followed up with us. He is a great salesman and created a great experience. I highly recommend working with Patrick if you visit this location. We went in with the intentions to only buy a headboard and left out with the bed, mattress, night stands, and amazing adjustable frame. He was not pushy or sales sharky. He was a pleasure to work with; made the experience extremely personable.
I recently did business with Leann and she was wonderful. She was encouraging every step of the way and was honest. I never felt like she was pushing a sale, great customer service.
Parker boys were very knowledgeable and helpful!
I called in and spoke with LeAnn at the 8331 location in Raleigh. She was so helpful and kind. She made ordering a custom couch very easy and was very knowledgeable about all of the sizing options they offered for that item I had a wonderful experience and would go back again.
I would like to extend a favorable kudos to Gregory for being an amazing sales representative. He was very knowledgeable & polite & help us greatly in purchasing some great sofas . We are completely satisfied with Ashley furniture & for Gregory help . Thanks alot…
We had great experience with Raj, he was very helpful right at the moment we stepped into the shop and walked us through the floor to point out exactly what we were looking for, so we bought it. Thanks to Raj!
Visited Shley Furniture Raleigh today. Raj helped us in finding what we were looking for. He was very detailed and thorough.
Wayne was great and super helpful!
Great customer service!
Patrick Bowen did an outstanding job! Great experience at Ashley!
Thanks Leann for your help! We love our new chairs!
Raj was awesome and very helpful.
Excellent service! Gregory helped make the transaction smooth and gave us the best price!
Absolutely amazing service!!!
Amazing job! I recommend getting assisted by Patrick.
Huebert was extremely helpful.
Raj was very knowledgeable and professional throughout the entire purchasing process. I will definitely return!
Had a fantastic experience with Wayne! He was efficient, knowledgeable, followed up without being pushy. We got a large leather couch and mattresses for our new home and can’t wait! Highly suggest requesting Wayne.
Went to Ashley furniture and from the moment we walked in, walking halfway through the showroom, to the end of our visit, Leann was absolutely a delight! Her personality alone made me feel like we have known her for years! Leann and her manager were so helpful with the pricing to make it fit within our budget. We will definitely come back to see her again!
Nasir Parker was an amazing furniture consultant. He was diligent in helping my family find a solid couch. He made sure it was to our liking and gave us the best deal. The paperwork was quick and painless. We will definitely make sure to come back for more furniture. Nasir was friendly and cared about his customers.
Patrick was great definitely the best service knows his stuff
Gregory was very professional and helpful with all our questions. Once we’d made a decision on what we liked, he helped us complete the process really quickly!
Lindsey was so helpful! Finace and I purchased a sectional and sleeper. Our layout for our place is a bit wonky but Lindsey was able to drawer out how we wanted our sectional to be and it will work perfectly! Very excited to get our order in.
We purchased a new living room furniture set today and the purchase process was so easy! Our salesman was Larry Boyd and he explained everything to us so well and gave us all of our options and a great deal. Can’t wait for delivery!
Larry was wonderful. He was patient and kind.
They had great selection and very reasonable prices. Patrick Bowen was very helpful and professional.
Cory was great!
Thank you Patrick for helping me and my husband with our bed frame choice! You were professional and got us situated quickly and we left happy with our decision.
We had a great experience at Ashley Furniture! Leann was spectacular, we got great customer service and ended up finding some great furniture! Everyone at the store was courteous and very helpful. They are hands down a million times better than Rooms to Go. I would definitely purchase from Ashley Furniture again and gladly have Leann help me find what I need. Great job !
It may have taken us a number of visits before we committed and bought, but Patrick Bowen made it all so easy. We came in intending to browse and visit a few stores. Ashley Furniture Store was our first stop. We met Patrick within minutes of walking in. He wasn’t pushy or too much. He met us at our level but made it so professional. He gave us the rundown and left us alone for a bit. We circled the store and he met us at the front. He sat on the couch with us. He didn’t beg but asked us how he could get us to commit today. I loved that! He worked his magic. I was so invested in him as he was in us that I asked him to make the decision on which couch! Overall, we loved our experience. It was quick, easy, and all worth it. We look forward to more business there. Thanks
Hubert Patrick provided a great buying experience for us! He was knowledgeable, personable and provided a few options & then allowed us to look around. The recliner we purchased fits with both of our needs. Bonus that it is available for delivery in two weeks!
Cory was a great help while we were looking for a new sofa. Would highly recommend.
Greg did an amazing job selling us our living room set. He is a definite asset to Ashely Home. We will definitely be coming back to work with him on furnishing the rest of our home. Linster and Kim Strayhorn
Special shout out to the best sales rep I’ve ever met “Hubert Patrick” . He was amazing, helped me throughout the entire process and was the goat at his job! If you go please ask for him… 10/10 highly recommended! He made it one of the most phenomenal experiences I’ve ever had at a Ashley store. Even though I live in Durham it was well worth the drive. They had a huge selection and top notch sales service. I was in and out swiftly with some great furniture at a great price. I always buy my furniture here year after year and wouldn’t go anywhere else!
Joe Parker was awesome! He listened to what I was looking for and walked me through the customization of the pieces that I purchased. He was very knowledgeable about the furniture options and had fantastic customer service. I will definitely shop here again!
Joe was absolutely amazing! I had good luck at previous Ashley stores and this one was no exception. Joe made me feel valued, he was knowledgeable, friendly and polite, and didn't make me feel pressured at all. I found the perfect dresser and I will definitely be back for future furniture purchases!
Rooms-to-go had no time for us. We went to Ashley home store who Jose was very pleasant . He referred us to the sister store where we met Linsey. She was very nice and took her time showing us the furniture we needed. She gave us a great deal and the furniture is amazing and beautiful. The staff was very helpful.
Had a wonderful experience shopping. Hubert Patrick was there for us from minute one and answered all of our questions and concerns. Without any pressure we made our choice and purchased what we really want! Thank you!
Lindsey Walton was wonderful! Thanks for your help!
Great experience with Wayne. Very knowledgeable and helpful
Our experience at Ashley Furniture was too tier! Hubert was so patient and helpful from the moment we walked in the door. This was our first time furniture shopping and he made sure we were well informed throughout the process and even helped us out with some deals. Request him!!
Quick and easy! Wayne was super helpful! Thank you!
Larry was great helping us out with our new couch
Joe was very helpful, communicative and did everything he could to get me the best price on our new furniture. Even the manager was wonderful! They won a loyal customer! Be sure to go to their 8331 Glenwood store!!!
My experience at Ashley Furniture, guided by Leann, was exceptional from start to finish. I swung by on the day of a hectic closing, eager to see a couch I'd eyed online. With limited time, Leann orchestrated a speedy tour of options, respecting my schedule without an ounce of pressure—a refreshing rarity in furniture shopping. Leann's approach was refreshingly different. Rather than pushy sales tactics, she collected my info for a convenient follow-up via text. Those texts turned into a delightful conversation leading me to choose a sectional sofa set. Interestingly, our chat about furniture extended to upgrading my sleeping setup to a King Size bed in my new home. Leann’s expertise in "sleep" became apparent as she's a Sleep Consultant, and before I knew it, I'd chosen a Purple Mattress, a Purple Bed Stand, a Sectional, and a Chair and a Half. Unexpectedly, I left with more than planned, but I couldn't be happier. My living room is now a cozy haven, and the quality of sleep I'm experiencing is unmatched. I haven't slept this deeply in ages! Ashley's Furniture and, especially, Leann come highly recommended. Her guidance through choices was invaluable. If you're seeking a seamless shopping experience without the usual pressure, Leann is your go-to person! Thank you, Leann, and Ashley Furniture, for making this journey so satisfying!
ROBBERY AND IMMORALITY is their Business Moto. Got the table from them, i decided to pick it up from the warehouse as i needed it urgently. Ashley's system was down the whole time and after reaching the warehouse was told NO WAY to find your order. SALESMAN CONVENIENTLY DID NOT COMMUNICATE THAT INFORMATION. I was told then ASHLEY FURNITURE would contact me when system is available to cancel the order, THEY NEVER DID. After not hearing them for 2 WEEKS, i contacted the SALESMAN and was told i will have to pay RESTOCKING FEES. Again system delays were their issue , they failed to contact me and I HAVE TO PAY THE RESTOCKING FEES. THE CONDESCENDING ATTITUDE OF SALESMAN WAS " CANT YOU AFFORD 100$ RESTOCKING FEES?" WHY SHOULD YOU EVEN HAVE TO PAY A PENNY ? THEY SAID THEY WILL REFUND FULL MONEY AND TURNS OUT THEY STILL DEDUCTED 50+ $ OUT OF THE ACCOUNT. DONT DO BUSINESS WITH THEM, The current team is IMMORAL AND STRAIGHT UP LIE ON YOUR FACE . YOU CAN TRUST A SNAKE 🐍 BUT NOT ASHLEY FURNITURE
Patrick was great
Nasir Parker was extremely helpful, kind and professional. He sold me a great bed and was flexible with the prices. 10 out of 10 customer service
Went to the Raleigh store on glenwood. This is the second time we’ve worked with Cory. He’s very knowledgeable and helpful.
My boyfriend and I came into Ashley about a month ago to look for a couch. We ended up choosing a couch with a different retailer, but our representative at Ashley, Larry, was extremely helpful and provided excellent customer service. Thank you, Larry!
We recently purchased bedroom furniture for our grandson. We visited a number of stores. Lindsay at Ashely Furniture helped find the mattress he liked as well as bed, dresser and nightstand in the quality and price range we desired. Thank you Lindsay!
I had a great experience at this location with Leann. She was very knowledgeable and helpful with answering all my questions and I was able to find exactly what we were looking for at a great price!
I love my new living room I just bought with the help of Patrick Bowen! He was so helpful and friendly and made my purchasing experience easy and fun!
Great experience with Leann Breeden
Amazing service! Thanks Nasir for helping us today!!
We worked with Leann today in search for our sectional. Not only did she help us find the perfect piece for our home, she was very patient and knowledgeable. She answered each and every one of our questions (which were many) and made it quite an enjoyable and seamless experience at Ashley’s.
Leann Brenden was very helpful. She remembered me from weeks ago. Very sweet and nice! 5 ⭐️ stars. We will definitely be back to visit Leann at Ashley.
My partner and I went to Ashley’s for new living room furniture. We worked with Leann and bought a loveseat, recliner, 2 end tables and a lamp. Leann was so helpful and patient with us. She took care of everything and made it so easy for us to try different loveseats and recliners and after spending 2 hours with us, we walked out with a brand new living room. We are so happy, thank you so much Leann for everything today.
We had a fantastic experience with Patrick Bowen. He is patient and knowledgeable!
Don’t buy from this store, specially from Ram. Sorry my review is coming late, We bought furniture 2 year before and he gave us promotion for 5 year on Ashely credit card. Later not sure when they changed to 1 year, we paid for all installments but we were in impression of 5 year. We got start interest rate after 1 year and we were not aware of those charges. I talked to store they said you did not get 5 year promotion it’s applied for 1 year only. So I will suggest don’t believe on their words and don’t buy from them.
(Translated by Google) The experience in this store was very pleasant, the saleswoman Leann was very attentive to everything we needed. My husband and I were very happy with the purchase and the attention. Thank you very much Leann. 😃 (Original) La experiencia en esta tienda fue muy grata, la vendedora Leann muy atenta de todo lo que necesitábamos.Con mi esposo quedamos muy contentos por la compra y la atención. Muchas gracias Leann. 😃
We greatly appreciate the special treatment we received from Leann. She was outstanding in guiding us with our choices throughout the time. Thank you very much for all the help and we will definitely be back and have another visit with Leann.
Javier was a pleasure to work with and very knowledgeable. Quick and easy process!
Ed Israel is the best! Very friendly, personable. I don’t want to buy from anyone else!
Ed Israel took very great care of my wife and I. He took his time explaining our new fancy mattress and base. What a great experience! Thank you.
I went to Ashely to find a couch for my apartment and I'm glad I went thr coz Nasir ( Ashley staff) helped me find the perfect couch for me. Thank you Nasir and Ashley Stores for helping me with an awesome couch!!
Worked with Leann. She was very helpful and got me good deal on furniture. She was knowledgeable and answered all my questions. Overall, very satisfied with the visit. Will repeat.
Joe, he was great helping us shop.
Our consultant was marvelous. She was so knowledgeable and applied no pressure. Her ease in helping us as well as her ability to let the products speak for itself is what sold us in our purchase. When shopping for furniture again, I will go back to work with Lindsey Walton!
If I could give negative starts- I would! Do not purchase from this store. Not only was our sales person, Ed, completely incompetent so is the store manager. We purchased a bedroom set for an agreed upon price over Black Friday. Not only did Ed take 3 hours to put the paper work together, we were told we would get a receipt via email the day we purchased (11/18) which we never received. Fast forward to our delivery day (12/2) and the chest of drawers is missing from our order. We called and there was no chest on the order at all. We agreed to every piece being included in this sale and they still had yet provided any receipt of purchase with an itemized list or even a receipt of delivery. We call the store and Ed told us he would look into it and call us back, after 2 hours still no call. We called back to be brushed off again and told again he would call us back. I then receive an email with a receipt dated for this day 12/2 (not the day of purchase) which conveniently leaves off the chest in the itemized list, so I respond saying this is not an accurate receipt and we are still waiting for a call. Ed responds with he will pick back up on the issue tomorrow, mind you this is hours before the store closes and we have already paid for the furniture, we are paying customers he has surely made commission on that he is purposely blowing off. The manager has yet to take our call on the issue and Ed has been no help, saying he doesn’t remember the chest being part of the deal and I signed on the dotted line so the deal is done. He did not want to deal with us and we had been nothing but kind and just want what we are rightfully owed. Furthermore, if you do some research you can find almost every piece of furniture cheaper online than in the store, so they say you’re getting a deal in store but really that is just a blatant lie. One of the many lies we have been told. Don’t leave the store without a receipt of items you bought, they will certainly take advantage of you with no remorse or consideration for you as a customer. Don’t expect for them to make anything right or care that you even have an issue at all. Steer clear of this store and the employees, especially Ed!!!
Herbert made my shopping experience effortless!! I went in wanting a particular item and he showed me a better option that came with a better price!! He was really attentive but not overbearing and I really appreciated that!! 5 stars across the entire experience!!
Javier was the best. He allowed us to look around without being pushy, helped answer any questions we had regarding the options we were looking for and just great customer service.
Nas was a big help! Very knowledgeable and he helped us pick out a great set for our remodeling project! He was great to work with!
Very nice service!
Leann Breeden was perfection in a sales person. Should be store manager. Matt DenAdel
Great experience with Gregory! He fit my budget and made the entire experience seamless. A+
I was looking for a counter height table for a while and finally found THE one at Ashley Furniture. My sales rep, Patrick Bowen, was super fantastic and helped find chairs and stools to complete the set, as well as discounts to sweeten the sale. I am now an Ashley Furniture fan. Thank you so much Patrick!
Nas was great! He was very helpful. Definitely will be purchasing more furniture from them!
Leann was wonderful, she was a big help while finding the perfect sofa for our living room. will recommend her and will be back.
Greg was great! He was patient while I tried every sofa in the store, twice!
My representative Lindsey was fantastic. She was kind, patient, and not pushy. I would recommend her to anyone. Overall, my experience was great. Thanks Lindey
The sales lady was very personable, professional and knowledgeable. She gave us the best deal possible and made great recommendations.
Joe’s customer service was excellent. He was professional, and efficient answered all of our question's, Also gave us options without having to ask. Would definitely be shopping with Ashley furniture again.
Joe assisted me with finding the perfect couch for my living room. He was very knowledgeable about the furniture, store policies, and current deals/promotions. He was very helpful and relatable. He ensured I left satisfied with my furniture piece and gave me ideas for future purchases by walking me through the comfort test on a tempur-pedic bed. I truly appreciated his patience when it came to my indecisive decision making. I left with a pleasant shopping experience!
Javier was extremely knowledgeable about everything I asked relating to the pieces of furniture I was looking for. Due to my experience Ashley Furniture will definitely be the first place I go to in the future when I need something else.
Leann was wonderful to work with! Thank you!
Bought a mattress for our new king suite we had purchased earlier. Nasir was an excellent guide for us though it all! We thank him so much for setting us up with our new suite and mattress!! Will definitely come back for anything we need in the future!
Leann Breeden was simply fantastic!!! She was patient, knowledgeable and just all around enjoyable! Will absolutely return to the Raleigh store for her assistance with more purchases! Thank you, Leann!
Patrick was professional and friendly. He provided facts without pressuring me to purchase anything. I will certainly use him next time in the market for furniture
This is a really nicer furniture store with lots of useful items I couldn't afford on a teacher's paycheck. Thanks for having me and my daughters.
We had a great experience and enjoyed working with the associates there! Great deals.
Joe was incredible! Super friendly, let us walk around at our own pace, and then checked in on us towards the end. Was super great, no pressure, best Ashley experience so far!
Larry made shopping and buying and purchasing easy pests!
Had a great experience at Ashley's. Leann had a friendly and welcoming attitude. She was extremely helpful and patient in helping us pick out the perfect sectional.
Mike and Larry were awesome. Helped a lot on selecting a recliner sofa with great discount. Highly recommended place
Joseph is so helpful and nice thank you!!
Javier Gallegos at the Raleigh store was great. Negotiated on our behalf to his manager and I got a great Black Friday deal. Very nice folks who were very helpful.
Cory is the best!
Raj was perfect in helping us!
We had an excellent experience working with Patrick @ the Ashley store. He was so knowledgeable, friendly and ready to answer our plethora of questions! He was happy to walk us around the store and show us different pieces, explain all of our options. He was so helpful! 100% recommend ashley furniture & Patrick! Thank you for helping us find our beautiful perfect couch !!
Patrick was amazing to work with! He worked with us to find the perfect couch for the perfect price. He was kind and patient and will be recommending this store to others! Ask for Patrick when you arrive :)
The Store Manager Sam and Sales Associate Cory were both excellent! Totally took all the time we needed. Were extremely patient with questions. Never felt pressured in the least. They were definitely both amazing to work with. I highly recommend both of them!
Raj was great! Very friendly and helped us find our perfect couch !
We got helped by Leann who was very attentive and funny. We had a specific need for the sofa material and she got some pretty good recommendations. Got what we want and the process was smooth.
Joe did an amazing job! He was fast and efficient!
Larry was amazing! Very knowledgeable and patient. Made the entire process seamless.
Joe was terrific. He took his time and helped us get exactly what we needed and educated us. A wonderful experience!
Guy/Leonard was the best!!!
We had been to your store and got a sectional sofa. Mr Raj nag pal was an excellent person we got to show us the whole showroom and was very polite and was not rushing over. Was very patient We were very impressed with him. He knows how to deal with clients. We will definitely tell our friends about him and your store. Thank you so much. And we are happy that we shopped around in your store.
Recently purchased a a king sized panel bed from this store, from start to finish the process was easy, Joe was the salesperson and did a phenomenal job. We told him exactly what we needed and he took time to show us all the options. We ended up purchasing a king sized platform bed, the Robbinsdale collection. Joe worked to get us the best price and left feeling good about our purchase. He explained the break down of pricing and helped to coordinate delivery. Let’s face it good furniture is expensive but you get what you pay for! 100% recommend Joe and the manager Samantha as well. Will be using them once we move into a house to continue to furnish our home !
Dropped 5k on a bed frame and mattress and the delivery people couldn't even be bothered to put the box spring and mattress into the frame for me. Those things are heavy and now I have to slide it all over the frame potentially scratching it, instead of it being lowered into position!
I just had the most amazing shopping experience at Ashley Furniture! Mr. Ed Israel helped me as soon as I entered. Showed me exactly what I was looking for and I was beyond pleased!
Very well explained and treated. Had very pleasant experience. Great place. Raj was excellent in service.
Bad service will not do anymore business with Ashley store
Patrick did a great job for the second time helping us with furnitures, we had a great experience.
My sister and I walked into the store on Glenwood and were greeted by Mr Parker. Mr Parker is kind, and extremely knowledgeable he was on point with every query I had and knew every detail of every piece of furniture . I find customer service lacking most times, but not in this instance . Mr Parker is a breath of fresh air when it comes to knowledge and service !! Thank you for an enjoyable experience.
Good products. Larry and Sam worked hard to earn our business. Pleasant experience.
We couldn’t be happier with our experience at Ashley this weekend. We were pressed for time. With Corey’s help we found the perfect leather seating along with an accent chair. Thanks to Ashley’s Hot Deals, we were able to add side tables, a coffee table and gorgeous accessories. Corey introduced us to Leann who finished our order and arranged for a 12- month no interest payment plan. We are so thrilled for delivery of the entire purchase in 2 weeks!
HFC Name : Patrick has done a wonderful job at store to guide us in picking up the best fit furniture for our home , he was so energetic and helped us the right way and made the purchase go so smooth, definitely with no doubt he is the best. To be frank I made this purchase only because of him.
Very good experience!! Staff was very patient and understanding. The worker Larry has helped with our purchase and has been a pleasure. The furniture and store is very reasonable.
Joe Parker is a ROCKSTAR!!! So patient and knowledgeable just incredible customer service he really helped my two daughters. He explained the whole process from start to finish and answered any questions that they had to make sure that they understood everything. I highly recommend him if you want a great shopping experience 😉.
Very helpful in making my decision Larry thanks again🤗
I had the best experience at this store, Joe Parker was very helpful and patient with me, he definitely made this a wonderful experience, definitely who I will be going to for now on.❤️ (PSA, he’ll let you ring the cowbell)
Absolutely love Joe! He was so patient and kind with me and my family! Will definitely continue to shop here again ❤️❤️
We had a great experience with Patrick yesterday. He was very helpful and knowledgeable. We can’t wait to get our couch!
Gregory was absolutely amazing in helping us navigate our items of interest and processing our purchases. Very professional and friendly.
Gregory was great! Didn’t hover and allowed us to look, but answered all our questions as we had them. Excellent experience!
Hubert Patrick was extremely helpful and knowledgeable - he helped us find and buy the right couches for us and our living room. We had a very good experience.
Enjoyed my experience shopping with Hubert. He was thorough and patient while assisting me throughout my furniture selection process. I purchased a great sectional, king mattress and adjustable bed frame. Prompt delivery date and very friendly service. Excited to receive my beautiful new furniture. I’d recommend you ask for Hubert!
Patrick was amazing. He gave my options and took his time. I never felt rushed. I look forward to buying more furniture. Great experience!!!
Leanne B. is awesomely delightful to work with. Makes the process smooth and easy. Very knowledgeable about products and passionate about customer service. It’s not just a sale to her it’s building relationships that people like myself will continue to do business with her and Ashley Store. Kudos to Leanne.
We were very pleased with the way we were taken care of to find a new couch set! We started off talking to Javier, Nas stopped over and talked to us about credit and buying options, and Raj helped complete everything. It was a great team effort and would definitely be back to purchase again! The manager was also wonderful!
Our experience at Ashley was simply amazing. Don Patrick was a perfect salesman with his knowledge and great skills with the sales and internet. We were so pleased that we went into the showroom on Friday and our furniture was delivered the following Tuesday. A+ quality care for customers.
Joe was very helpful and patient with my husband and I as we chose a new bed and mattress. It was a great experience.
Large variety to select from but only 1 or 2 in the color we were interested in. Our salesman was very helpful, pleasant & courteous.
My experience at Ashley's on Saturday was great..I was greeted as I walked in the by the salesperson Nasir. He was great and very attentive to me in the purchase of 2 couch sets..thanks again..
Was satisfied until I got a email from synchrony bank stating that I asked for I credit increase that I didn't ask for or need
This was my first time purchasing from Ashley Home Store, and Jorge was amazing with proving options that fit my need in picking out a recliner, and explained the protection plan very well!
Joe was great.
Got great service and deal from Leann! Will come again!
Javier was incredibly helpful (and fair) when assisting me with purchasing a new couch. He was knowledgeable, friendly, and he made the experience very easy! I definitely recommend Javier if you’re looking to purchase new furniture.
If you're shopping at Ashley Furniture, ask for Leann! She was so amazing, and although my husband and I changed our minds several times before our final purchase, she was so patient and pleasant to work with, and never pushy.
Joe was great. He took the time to explain everything and answered all our questions.
Hubert Patrick gave us excellent service. We walked in to buy a bed for a guest room and ended up with a bed for my room as well. Thoroughly appreciate the patience he showed while I asked a million questions. This gentleman is an asset to your organization!
Larry and Patrick provided exceptional service during our couch purchase, ensuring a seamless and enjoyable experience.
Leann was great and personable. She walked us through making the right decision to select a couch for our space. She was knowledgeable and persistent without making us feel pressure. Glad to be walking out with a new couch thanks to her!
Awful.
Leann was a great sales rep. Helped us find the perfect couch and pillow. Highly recommend coming to Ashley’s furniture to see her. Got me approved in and out.
Ed was a great sales man he did an excellent job explaining what I purchased. No pressure just like I was one of him family members! My bed and adjustable frame and mattress cover came earlier than expected. I’m very pleased. Please keep ad on your staff sign Cherry Myers.
Patrick was very helpful to find the exact piece that was right for the space and price point!
I had a great experience. Raj at the Raleigh, NC location was extremely helpful and worked with me to get me everything I needed at a great price! I highly recommend going and checking out Ashley Furniture and if in/near Raleigh, NC go find Raj.
Leann was amazing at helping us find just what we wanted and giving us time to look at other stores as well. We are excited to get our new furniture from Ashley Furniture.
We’re very happy with the service and help provided by RAJ who was our salesperson he is very knowledgeable also it’s not fair if I don’t mention Sam who’s is GM awesome service and recommended highly to and see RAJ for your furniture and mattress needs
Store is awesome, clean, has wonderful employees! Leann was ESPECIALLY helpful! In finding me and my husband the perfect bedroom set!!!:
I hate shopping for furniture but Leann was awesome! She made it such a pleasant experience. You have a customer for life!
Patrick was amazing. He helped us from start to finish with NO PROBLEM. We will definitely be back. THANKS PATRICK!
LeAnn & Ellie were awesome to work with!
Leann and Ellie were helpful and fun.
Nas was an exceptional salesman! He took time to ask us questions about what we were looking for specifically and helped us find the right couch for us (and our lovely cat). He was very personable and not overly pushy. We had a great experience and would definitely recommend!
Leann and Ellie were friendly, professional and knowledgeable. They made our experience easy and stress free. Thank you to both of you and I will be recommending you to anyone who needs furniture.
Visited the Ashley store and received a greeting from Ellie and LeAnn who where so helpful and willing to tolerate me and my husband. We enjoyed shopping for furniture with these 2 knowledgeable sales ladies 🥰🥰🥰
Great Store , associates very friendly and professional.
Leann is top tier at what she does for Ashley. Ask for her, you won’t regret it!!!
Lindsey Walton is excellent!! She got me we what I needed and wanted with no sales pitch! She is so pleasant to work with! I highly recommend her!!
Joe convince me he was going to fine what I wanted, and he was never pushy .
Joe Parker was amazing, great service.
Nice selection of furniture.
Great experience working with Leann- she was personable, professional, and super helpful in helping me find the pieces I needed for my new home.
My wife and I were able to find what we were looking for. Raj and Leann were both extremely helpful and went out of their way to help us in the face of ongoing technical difficulties.
ED and Leann were so helpful and made my experience ten times better.
Leann was very pleasant and took her time showing us around. She made it very easy to narrow down our options and just an overall great experience.
Hubert was the best!! Straight and to the point! He really took great care of us! 10/10 would recommend!
In search of a new bed we had done our homework first. Online research, visiting a few stores and inquiring about choices friends had made. It is interesting that we will spend thousands on a mattress but usually only lay on one, in a store, for 5 minutes. It’s an uncomfortable place to lay down, no sheets or your own pillow. Weird. Anyway, we decided to finally make a choice and went to Ashley’s Furniture. They had quite a comprehensive collection and most importantly; Purple. In dealing with an aging back and sciatica I decided to go with the relief I believe the Purple design technology offers. At the store we were greeted by a very nice lady with the name of Leann. She happened to be a Sleep Specialist! Lee walked us through the different types of the Purple models. Leann made this experience engaging and personal. Adding into our conversation her own life experiences, made for an easy dialogue. Leann was in no way creating any pressure to purchase and gave us plenty of private time to explore. After giving us a quote to take home I said I would come back in a day or so to make a decision. I did go back for another try getting comfortable on the mattress I felt best fit my needs. Leann set up the sale and remote delivery to another state, with ease. We are already enjoying our Purple pillows! I highly recommend checking out Ashley’s furniture and to ask for Leann!
Had a great experience picking out a couch today with Ed!! He managed to make furniture shopping a light and fun experience !
My experience with Ed Israel at Ashley was fantastic from start to finish! Ed was both extremely helpful and professional while still being respectful of our time, ensuring he was always there to answer our questions without breathing down our neck. He was a pleasure to work with!
Joe was extremely helpful and knowledgeable on his inventory! We had a great experience buying our furniture!
We had a great experience with Ed! He made the buying process smooth and easy!
Ed was wonderful to work with! He worked efficiently and quickly with us to purchase a beautiful piece of furniture for our home. He was so patient with us as we had two young children in tow- we a fantastic experience and will definitely be back again! Thank you, Ed!
Nas was great to work with!! He made our visit to Ashley so easy & wasn’t pushy! He laid out all the options for us to choose from. We went in for bedroom suit & left with that & a mattress. Go by & see him! Nas is 5⭐️!!
Great customer service most definitely going back helped out real well.
My husband and I went to Ashley Furniture to look for living furniture. We ended up buying a couch, a chair and a kitchen table with 6 chairs. I highly recommend Ashley Furniture! Leann was our sales associate and she was awesome! She was so patient because I was all over the place trying to decide what to get. She was very helpful! I love her pleasant personality! We will definitely go back in the future!
Hubert Patrick was an excellent salesperson. He helped us find the perfect bed.
Ed, Israel helped us pick our furniture. His assistance helped us in choosing the perfect items for our home. His product knowledge and willingness to answer our questions made our shopping experience enjoyable and stress-free.
This store is amazing with wonderful people and amazing prices!
Patrick was great! He helped us with everything we needed!
Thank you goes to Raj Nagpal Our salesman showed Excellent & Exceptional professional service..Thank you!
Our salesman Raj Nagpal was very professional courtesy respectful and took great care in providing details about what we were looking for.
Patrick provided a delightfully warm greeting on a cool day and immediately looked to help me with an unusual situation. When he saw I had a previous receipt he was even ready to get me to whoever I had worked with before but as it was from another store, that was not my need. He was pleasant and helpful beyond a typical day for him and patient with my questions, price comparisons, and brief indecision! He then helped me load my purchase in my car utilizing creative tactics and a tenacity that matched my own to make it work! Would recommend you seek him out when visiting this location. It goes without saying, my experience was above the rim!! 😎
Patrick Bowen was great! Very helpful and helped me get a great deal!
I had a great experience while looking for a couch and recliner. I didn't know what to expect, but Joe P. was very helpful and showed me many different items. I can't wait for them to be delivered soon!
Lean showed us great customer service!!!! Thank you so much 😊
Lindsey was great, Knowledgeable and very helpful. It was a smooth process and I’m excited to get my furniture! Thankyou Ashley home store of glenwood and thankyou Lindsey!
I greatly recommend Ashley Store on Glenwood Blvd Raleigh, NC. Gregory promptly greeted us at the entry and told about the current discounts then let us explore the store. Once we found the right sofa he gave a further discount and went through the process easy and quick. He was very informative throughout the entire process, and he had a good energy that made us feel comfortable. Highly recommend him!
I worked with one of the best sales representatives employed by Ashley Furniture -Gregory B. Greg was knowledgeable and honest, everything you want in a salesperson. No pushing or following you around the store. He made my experience a wonderful one. The store had a nice selection of neutral colors. Love Ashley Furniture!!
Great experience buying a beautiful sofa and excellent costumer service with Javier Gallegos. Very happy 😁
Thanks to Hubert for all of his help and positive attitude and awesome customer service will be returning soon
Thank you, Raj! Very fair and caring salesperson.
Raj was very helpful. I love that he didn't high pressure sell me. He asked me what I was looking for, showed me where to find it and gave me time to enjoy the shopping experience until I found what I liked best. He made everything so easy. Thank you.
I came to this location back in July and I was greeted by Nas. That day he was very helpful and helped me pick out the perfect sectional. Because of Nas I decided to return so that I could furnish my entire apartment. I was at the store on 9/23/ and was glad to see him working that day. He actually remembered me from the last time I was there. He greeted me and asked me what I was looking for. He opened my shopping cart and we started working together to get me the best deals for what I was looking for. One of the things I appreciate about him is that he allows you to shop without being all over you, so next time you’re in the store shopping for furniture ask for Nas you will not be disappointed.
Great service with Nas. This our second big purchase with. Will continue to receive excellent service from Nas
Patrick thank you for your help, you did a great job
Just had the most amazing experience buying furniture from Ashley's Furniture. LeAnn B. was the most pleasant patient sales person I've met. She not only showed me great pieces she gave me ideas and solved decorating dilemmas in my head. Please go see her. You won't regret it.
Great experience w/Gregory!
Our sales representative was Larry (I believe last name is Boyd) at the Glenwood location. Can't say enough good things about Larry. He's very knowledgeable, personable and not pushy when it comes to a sale. He knew our interests and helped us pick the right sofa, loveseat and ottoman which fit our needs. Can't thank him enough, made the buying experience effortless.
My boyfriend and I went to Ashley to pick out a new mattress, and were met at the door by Joe Parker, a manager with tons of positive energy and expertise. He was able to guide us through our options and never pressured us to make any decisions. We're thrilled to get our mattress and grateful to have had such a postive experience with Joe! He knew the ins and outs of mattresses and pricing, while also being super relatable and honest. We would recommend anyone looking for mattress or furniture head over to Ashley Store and ask for Joe! :)
Joe was fantastic! Friendly and helpful but not pushy. He answered all of our questions and was patient with my indecisiveness.
Subject: Exceptional Service from Leann I recently had the pleasure of working with Leann at the furniture store, and I must say, her knowledge and expertise regarding mattresses were truly impressive. She invested a considerable amount of time in guiding us through the options and helping us find the perfect fit for our needs. Leann's patience and dedication to ensuring we made an informed decision made the entire shopping experience a delight. I highly recommend seeking out Leann for anyone in need of expert advice on mattresses. Thank you, Leann, for your outstanding service!
Hubert Patrick gave us a fantastic experience. We had to purchase because of his service delivery.
I had a great experience. Hubert is excellent.
Patrick was super helpful and made the whole process super easy:)
Leann was a great salesperson and our experience was as easy as it gets- thanks Leann- I feel like I have a new friend.
Ed is simply the best and has made the whole process so easy and fun- not one of those pushy sales guy looking to up his commission - more just cares about the experience - such a great guy!
I came into Ashely not sure where to start and Patrick directed me on the right path. So now Im all ready for my move in. Patrick was very patient and kind. Thank you!!!
Raj is very good and very helpful. He made his best efforts and gave us the best price and delivered flexibility.
Absolutely love this location!!! If you are looking to get quality furniture at the very best price come and ask for Leann. She has excellent taste and gave us a great deal. Honestly, the best customer service experience I have had in a long time!
Leanne is definitely my favorite. always my go to person for furniture purchases.
Cory was the best. He was super helpful, and he was very patient as we looked through a lot of furniture before we made a choice. The prices were competitive, and Cory worked us a great deal. I highly recommend you work with him if you stop by this store.
Patrick greeted me at the front door with a positive “can do” attitude and was eager to help find the perfect couch for me and my home. Throughout my entire interaction with him he was never pushy or made me feel pressured into purchasing anything. This experience was fantastic and he made sure I was taken care of. I left with the perfect couch and knew I made the right decision at the right place! Thanks Patrick!
Corey was great to work with! Gave us multiple options within specifics we wanted. Ended up buying the first day we walked in and given a great deal. Will go back and would recommend to anyone.
We worked with Javier at the Glenwood Ave store in Raleigh. Javier was so helpful. We gave him measurements of the furniture we needed and he found many options for us to choose from. Javier was very knowledgeable and pleasant. He was very patient as we made our selections. We would definitely shop there again and we can’t recommend Javier enough.
I worked with Lindsey in my new couch purchase! She was great - prompt responses & easy to work with! Thank you!!
Needed a new bedroom set and after striking out at some others went to Ashley and had a great experience. Raj was super helpful and so easy to work with which was a bonus to all the great furniture options they had. Would recommend asking for him if you want a welcoming and hassle-free shopping adventure.
Joe Parker was great super helpful i highly recommend him
Great experience. Knowledgeable sales staff that didn’t hound me as I walked around and went from piece to piece. They let me shop and assisted when called upon. I really appreciated that because it alleviated the pressure to buy. Ended up finding something that worked out for my space and purchased with ease. Thank you Gregory for being a knowledgeable salesman and allowing the customer to shop freely!
Javier was awesome