Ashley Store | Raleigh, NC 27616

My husband and I had a wonderful experience working with Maryam! She is good at what she does and makes you feel comfortable throughout the whole process! It was so much easier than we anticipated! We will definitely contact Maryam for our future purchases! Highly recommend!

Excelente atención y precios lo recomiendo

After I purchased two end tables Sunday, 11/17/24, I went home and pulled up Ashley furniture online and saw the same end tables were online for less. I feel like my sales associate was not an honest person. She first told me they were $375 when I questioned her regarding the sign on the table that stated they are. $249. She did sell them to me for $249. Then as previously stated they were even less online.

Great experience with Justin today. We’ll be back tomorrow to look at additional furniture. Well done Justin!

Super bien, el Sr José recomendado al 1000%

We had an amazing experience at Ashley Furniture, thanks to Maryam! She was the only staff member who spoke to us, and despite being busy with another customer, she took the time to acknowledge us and promised to help as soon as she was free. True to her word, she came over and provided exceptional service. Maryam’s attentiveness was incredible—she even noticed my concerned expression from across the room and addressed it. She was very knowledgeable, explaining the differences between materials and why our choice would be a good fit for us. Her suggestions felt thoughtful and genuine, not pushy at all. The store itself had a nice atmosphere with a great selection of high-quality furniture, and it was clean and well-decorated. While the rest of the staff didn’t engage with us, we appreciated not being overwhelmed by sales pitches. The checkout process was smooth, and we’re excited for our new couch to be delivered in two weeks! Maryam made our visit memorable by connecting with us personally—she felt like a friend and made us feel confident in our purchase. We’ll definitely return to buy from Maryam again. Her kindness and professionalism truly made the experience worth it!

Antone was amazing!

Ant was great

Antone was a huge help allowing my husband and I to purchase more than we thought we'd be able to. Very professional, helpful, and great customer service! Plan to recommend him to everyone i know!

My experience at Ashley was great the staff was very helpful . Especially Maryam she was extremely nice and knowledgeable she helped me every step of the way. I will be returning in the future.

My experience at Ashley's was great. Maryam was kind, patient and just overall great while assisting me with my purchase. Great customer service since I walked through the doors. Will definitely come again.

José it’s very kind,

Larry was patient and helpful finding the right combo and products that we wanted. Prices were fair and reflect value.

Very professional and explained everything to us and very knowledgeable and considerate and a good place to shop

Maryam worked with my family and it was an excellent experience. She went out of her way to make sure we were comfortable, is extremely knowledgeable, and got us the best savings. She gave us the space to browse on our own, but also knew exactly when to step in and help us find exactly what we needed.

We had an excellent experience. Maryam was knowledgeable and walked us through the process from start to finish. Would definitely work with her again when considering other pieces.

Great experience with Ben! Handled all of my needs

Voris was great, great place great service great price Thank you

Very welcoming! Justin is absolutely amazing, he helped me pick out a beautiful bohemian set, I can’t wait till it comes in! I absolutely love it very demure!!!! He was kind, great listener and just charming. Definitely needs a raise cause okay!!

I was greeted by Mr Grant. A very nice and approachable salesman. He provided excellent customer service by staying within site but not too close. If we had questions he answered them quickly. I had a very nice experience purchasing my new sectional.

Very nice and clean friendly store everyone was amazing and very helpful! I will be going back again in the near future to all of you @ ashley thanks again! My shopping experience @ capital boulevard was fantastic! Keep up the good hard work that you do!

Great experience, we went there for a mattress and we were able to find what we need. Justin (I hope I hit the name right) was very helpful and tried his best to assist us with all our needs.

Greatt experience. Great salesman.

Efficient process. Worked with us to meet our requirements on pricing, financing and delivery/set up. Allyson (sales rep) was prepared for our scheduled visit and we were able to execute the transaction of multiple items (sofa chaise chair DR table bench & chairs) in an hour.

Sam

Sam was great! She was very professional and helpful in every way.

The staff at this location was exceptional. So helpful and kind. Answered all questions quickly and efficiently. The associate Sam who helped me, was fantastic! I highly recommend that you visit this store for quality furniture at a good price. I will be coming back for my adjustable base for my bed!

Beware!!! Ashley Furniture is garbage and they do not stand behind it at all. Their warranty/protections plans—-BS. Save your money and your sanity, shop elsewhere. I’ve had multiple issues with them over multiple purchases and will never, ever shop there again. Update 10/17/24: Ashley asked me to text them in response to my review and then they ignore my texts. What an absolute joke.

Had a really good experience at this store, Voris was great to work with and did us a solid by showing us around and helping us pull the trigger on just the right sectional for us. Would definitely recommend him and this location!

Sam was super helpful and patient with getting us all set up with the perfect furniture for our new home.

Justin was so helpful and patient as we navigated new family room furniture and a new bedroom for our 8 year old. This is our 4th or 5th round of Ashley furniture. We're customers for life.

Alyson at the Capital store is awesome! She is so helpful and patient.

Ben was amazing and very helpful!!!

Be cautious of buying from here. I had great salesperson (Ben Gamble) and want to acknowledge that. My complaint is with the return policy. Purchased over 8k worth of furniture. After it was delivered and set up in the living room we realized our measurements were wrong and we needed to return one item that cost $769.99. Called and they told us no. Sales are final after delivery and refunds are for online purchases only. Now we are stuck with a brand new couch section worth almost $800 that we cannot use. Please check store policy as they are individually owned or buy online. Will definitely never buy from Ashley again.

Sam did an amazing job showing us around and helping me and my boyfriend find the best couch. Great customer service!!

Voris did an excellent job In selling us our new sofas ! Great service, very attentive.

Walked in and found exactly what we wanted. Justin was very helpful with finding us a couch that fit our preferences.

Voris was amazing. Thank you

Justin crushed it. Great experience, fair price. Ask for him by name.

Allyson was super friendly and helpful. Walked us thru every step of our buying experience!

Justin was very helpful. Would recommend.

Go see Voris! Great customer service from the start. Very welcoming but not over bearing. He really heard what we wanted and took the time to walk us through the store, showed us our options, and offered knowledge and perspective on products.

If you come to this store, and don't ask for Voris...You're wrong. The guy really helped us out over the course of 2 days and our indecisiveness. Pro Tip: Voris is going to say, "You have to ask yourself a question"... You say, "Do I feel lucky". Great experience.

Over the weekend I came into the capital location. It was busy but everyone was so helpful. I want to shoutout Justin and Adriana for their diligent work.

The best salesman I ever deal with was Jose, he gave us time to look around without any pressure and he answered all the questions we had, he had a lot of knowledge and was very professional, helped us out with the financing process which was super simple and 2 hours later we walked out with a new living room set and a bedroom set. Thank you Jose! We will come back to keep furnishing our home. 100% recommended

Benjamin was very friendly and informative and patient with me. I can’t wait to receive my new couch!

Maryam is fantastic. Immediately I told her what I needed and she found it which saved me time. I would hire her in a heartbeat. Hard to find good, personable, and tenacious employees. Great hire, Cheers!

We just bought a new home and had never had to go through the process of purchasing furniture. Sam made it quick and painless and worked with our budget! Will definitely be back once we’re ready for a new chair.

Justin was VERY helpful!

Bought a bedroom set and outdoor set at the store in Raleigh. Sam was a great help and worked with Chris to get us a great deal over all. Thank you.

Voris was extremely helpful and very knowledgeable. Willing to assist us with a tough decision.

My experience with Ashley's sales associate Sam was extremely pleasant & appreciated. Sam went over & above all our expectations. We highly recommend you work with her.

Great experience with Justin. Worked efficiently to get me what I wanted.

I can’t say enough about Mr Grant! I walked into the store was greeted by Mr.Grant I told Mr.Grant we just want to look around. If I find something I like, I will definitely come to you. Mr. Grant allowed me to look around. I found something I liked and Mr.Grant was helpful, knowledgeable, and scheduled the delivery in just a few days. If you are looking for a honest, no hassle free place to shop for furniture you must see Mr. Grant.

I purchased living,dining, and bedroom furniture. In the initial purchase process a chair we wanted was left off. When I contacted the store, I talked with Maryam. She was not who I worked with originally. But she worked to identify the missing piece, worked through the purchase process and delivery. She followed up with me regularly and gave me her cell number which I used a couple of times to ask questions. I do not live full time and Maryam was Super Helpful.

Antone was a great “salesman”. I am disappointed with follow up customer service. Ordered a whole bedroom set, 2 dressers and a bed 8/25. Was told 7- 10 days. Delivery I was told could be 9/7. I had to call to follow up when I heard nothing 9/5…. and told I WAS NOT scheduled for delivery- as the bed was not in. No one followed up- I did. Dressers WERE able to be put on truck and delivered. 9/7 as promised. However, It’s now 9/25 and I still have no bed. No one from Ashley has reached out. I’ve called 3 times. Get no time frame. And even reached out to Antone on his personal number- which he gave me. Crickets. Stuff happens, I get that but, customer service BEGINS by reaching out and keeping the customer informed. I probably would have chosen a different set or a different store if I knew 7-10 days would be way over a month!

Ashley Furniture store has always taken care of us. We walked in and Sam took really good care of us, very helpful and patience. We will come back and use her expertise when we move again. 5 stars! ⭐️

Alyson our salelady was great, hope I spelled her name correctly. She showed us what we requested, explained our options. Completed the sale.

I was going into the store with my mom to look for a couch and we were greeted by Anton. I told him what I was looking for he brought me to exactly some selections, he remembered my mom because she had been in there previously, but it was a while ago. He was so friendly we talked about where he was from which was same place. We were from just very personable did not feel like he was pushing any kind of sale. I would absolutely rate him 100% I think one of the best people I’ve worked with in sales in all different industries because he listened, understood what I was looking for and showed several options, was very easy to talk to, and again the most important thing was no pressure put on us no scams or haggling. It felt like walking around the store with a knowledgeable friend making recommendation. That’s exactly what people want. We are so excited for our new couch to come next week post pictures.

As a Spanish speaker was really nice to see that Ashley Furniture had bilingual staff to help me and show me around. Jose was very kind and patient with my questions. Will 100% recommend! Se habla español!

Antone was awesome

Jose Andrade helped me with my purchase of my couch he was very helpful with color matching and styles that suits me.

Voris was very helpful. He knows his furniture. I can say that because I shared with him what I was looking for and he took me right to the style and comfort level I was requesting. Voris is very personable and very eager to help in any way he can. I highly recommend visiting this store and don’t forget to ask for Voris.

Justin did a great job showing us our options! Led us to the perfect couch!

Mr. G was very helpful, patient and knowledgeable! Thank you Mr. Grant

Alyson was absolutely amazing with helping us buy our furniture for our first house. She made a stressful process so easy.

Muy amables y atentos. Muy agradable el trato del señor José

Love love love Sam for helping us out and they have a great selection of furniture.

SAM is the BEST!!! She helped us out with picking out furniture based on the theme we wanted for our house and made the finance process smooth and had answers to every one of our million questions. Highly recommend this location.

When entering the store, we were immediately greeted by a representative who introduced himself to us. We talked about what we were looking for and he escorted us directly to the recliner chair section. We quickly found just what we were looking for. Jose was very professional during the whole process of purchasing the chairs. He explained all steps and guarantees. We were left with a very good feeling about Ashley Furnature store.

Many thanks to the salesperson Sam for helping us choose the furniture for our bedroom. Sam assisted us and explained in detail the different types of furniture, helped us select what suited our budget, and was polite and pleasant.

Justin was awesome! Very kind and helpful!

Justin was awesome. Helped us out a ton with options and just a good experience.

Ben was very professional, curious and very helpful in my journey at Ashley's. I will definitely recommend Ben and Ashley's Furniture to everyone possible.😊

Me and my husband was looking for a sectional and my sales Agent Maryam was absolutely phenomenal. She answered all my questions and provided great feedback and help me find a great sectional to go in our home.

Voris was our salesperson and went above and beyond to meet our needs He welcomed us with a warm greeting at the door, asked all the right questions and gave us space to look around. He had some pretty wise recommendations as well for decor and placement based on what we wanted to get out of our living set. There was no set delivery date for the rug we wanted to order so he was nice enough to offer half off on the spot for the one that was displayed! We definitely would recommend friends & family to come in and see Voris anytime.

Benjamin was knowledgeable, helpful, great customer service!

Sam did a great job! Please drop in at Capital to see her!

Such a great Experience! Benjamin was so great in letting us take our time and look around. We did not feel pressured at all. We it was time to crunch numbers it was a smooth easy process and he really made things work for us!

Jose was wonderful! He helped us find exactly what we need to redecorate our family room.

I had a great experience with Jose Andrade on 9/1/24 with the purchase of my bedroom set and mattress. He was extremely friendly and knowledgeable and a pleasure to work with. I highly recommend going to see Jose to assist you for all of your needs.

I went shopping for furniture with my daughter and granddaughter. The employee who took care of us was rather rude from the beginning. He only addressed my daughter and asked her name and the baby's name. I then gave him my name and he was completely dismissive. I was the won buying the furniture yet he proceeded to conduct business with my daughter. In order to get out of there quickly she put the purchase on her Ashley credit card but I was the buyer. Furniture was being delivered to my home not my daughter's home and although I gave him my driver's license so he would have my name and address correct he still misspelled my name. Although I was told that delivery person would call me he wrote my daughter's phone number on the invoice. By the way the employee was around my age not my daughter's so I can't even use that as the excuse for being so rude and dismissive. Also invoice states I declined the 5-year protection plan when in reality it was never offered or even mentioned. Bought the furniture because I liked it and didn't want to drive to another place but I should have walked out immediately when dismissed. Have bought furniture from their Cary location before and never treated this way. I won't call out the employee by name but I hope he reads this and learns something so the next grandma isn't treated like me.

My wife and I were very pleased with the service we recieved at this location from Antone. He was friendly, listened to our needs, and used that information to make excellent product suggestions. We are looking forward to receiving delivery of our new furniture. Thanks for the excellent service Antone!

Justin was very helpful! I'm glad he was able to order the furniture I saw on the website.

I worked with Antone, on finding my first bedroom set for my first house . He was helpful, funny and had great charisma . I highly advise to work with him to get a fair deal, and a great in store experience . He made furniture shopping with my family fun and memorable. Thank you Antone !

Excelente persona don jose lo recomiendo

Met with Larry Grant salesman. He was fantastic! Gave us space , had all the answers to our questions. Got us the best deal. Really nice to work with because this was a hard decision to make. Love the furniture! Always buy from here for all my stuff. Love this store and thank you Larry!

We just got a table from Voris at the Capital location. He was really nice and helpful.

Voris was friendly, informative and delightful salesman

Benjamin was a pleasure to work with and I did not feel the pressure to buy anything

Anton was very friendly and helpful to me when helping me find just what I needed. I had a great experience and am happy with the customer service I received.

José Andrade muy amable cortés respetuoso me dio muy buena información sobre los productos que compré logró conseguir un buen precio en mi compra muchas gracias es muy buen vendedor

Pleasant, nice, kind n very knowledgeable. Did not hesitate to give a discount.

I had an excellent experience with Voris at Ashley Furniture! He was incredibly knowledgeable and helpful in guiding me through the purchase of a mattress and couch. Voris took the time to understand my needs and preferences, ensuring I found exactly what I was looking for. His friendly and professional approach made the entire process smooth and stress-free. I’m thrilled with my new furniture and would highly recommend Voris to anyone shopping at Ashley Furniture. He’s the best!

Jose Andrade was great. On point!

Jose Andrade was fantastic. Very knowledgeable of the product and ver accomodating

Large selection in store and very helpful staff. We had Alyson who was very nice and professional.

Did a great job highlighting the various features of multiple products allowing us to select 7 items for purchase!

Amazing experience!!

Maryam is the absolute best!

Ben was an excellent help at the store. We came in and bought a table and he have’s use a decent deal on chairs. Very helpful very demure.

Voris McBurnette gave me excellent ser vice.. He was very thorough in explaining the products. 5 star service.

I recently bought a couch from Ashely and Ben G was amazing to work. He let me be and shop as I needed and was available for questions when I had them.

I didn't buy anything but the staff was friendly when I went in to look around.

Ben was very patient and helped us find our dream couch. We appreciate him!

Ben was amazing! Got us exactly what we wanted in a short amount of time!

The experience was wonderful. It was a relaxing experience. The best thing is that the staff is not pushy. Thank you for the great experience….

The sales people were really friendly and not pushy. They were incredibly helpful and easy to work with. Very knowledgeable.

Voris was absolutely amazing from beginning to end. He listened to our needs and exceeded our expectations.

Great experience, Voris was a great help

Antone was amazing!

Voris was incredibly personable and made shopping for a new couch easy.

Maryam helped me and my husband today and she was great. Maryam was patient, knowledgeable, honest when providing our home's furniture needs.

Justin was the best! He was caring, courteous, patient, and so helpful. We desperately needed a recliner to sleep in. Our furniture had not arrived from Florida and the air mattress wasn’t working for two senior adults. He showed us a wide range of recliners that fit our budget. He then helped us load it and it wasn’t easy but he did it!! We truly appreciated your dedication and caring attitude. Thank you!

Maryam was amazing and very helpful!

5 stars for Voris, the salesman who provided excellent customer support, knowledge of products & store policy, dedication to resolving frustration with our customer service complaints, & guidance on how to meet our needs. The store itself is nice & I felt comfortable shopping. At this time, it’s best that I don’t rate the corporate costumer service/repair team until they have resolved the issue with my new couch that was delivered with a “manufacturer defect”. After multiple phone calls, I was give a 1 month service repair date which would likely have not resolved the issue because the couch cannot be repaired (it was delivered broken). I returned to the store for a face to face conversation with a manager. Once again Voris was able to help us resolve the issue & he had a new replacement delivery date scheduled within the next 5 days. He even requested that we let him know when our replacement couch was delivered to ensure that we were happy & satisfied with our purchase. He corrected some information that was told to me when I called customer service regarding my warranty & truly wants his customers to have a good experience & enjoy the purchase they have made. He has a bright future & Ashley Furniture could learn a lot from the way he handles customer service. Had I not gone back to the store & saw Voris, I would not even consider writing a review at this point because of the extreme disappointment that I have had in the way their service team has responded from the date of my delivery! Voris, ⭐️⭐️⭐️⭐️⭐️ all day… great man, honest, hard working, & we are thankful for his help! Ashley… I’m holding off on your ⭐️ until I can have a more positive review.

Maryam was fantastic with helping our mother find a complete living room set! She was very courteous and fun!

The best experience ever and it’s all due to Maryam!!!

Maryam was very caring, helpful and knowledgeable during our visit searching for a couch. We visited two years ago and she has always been the same. She’s the best at what she does keep her around!

Want to thank Maryam for her knowledge on the items we were wanting to purchase. She’s a delightful woman who made the experience very fun.

This location on Capital Boulevard in Raleigh is amazing. The staff are knowledgeable, quick to help, and will leave a lasting impression. 10:10 would definitely recommend

Amazing customer service, very informative, and honest. Very thankful Ms. Maryam was there to help us through every step!

Wonderful experience! Voris was an excellent help! The best customer service I’ve had in a while. Voris is the man, you guys are lucky to have him as a representative.

Mr. Grant was a pleasure to work with today! He helped my husband and I find the perfect kitchen table for our family. He was knowledgeable and kind, and even had the patience to support the youngest shopper in our crew, our 13 month old toddler.

Deric is great!!!

Justin was a great help, he was able to help me find a bed frame and made checking out simple and easy.

Maryam B.

Maryam was a huge help!

Maryam was friendly and helpful! Will be coming back to purchase items for my home.

Justin was great, very informative. Next time I visit I will ask for him.

If you can, work with Voris! I normally don’t write reviews but he’s made it worth it! I work in property management and thanks to his service, I now have someone that I trust and refer my clients to.

The sales staff was extremely helpful. The store management, however, was unwilling to stand behind damaged products we received after purchase. This store will never get another dime of my business.

One of the easiest days of picking furniture. Walked in with no intention of walking out with a brand new bedroom suit for my 6 year old!! Got the best price and beautiful suit… my daughter was one happy girl

Staff was very polite and helpful! Was a very good experience!

Excellent customer service. Anton was thorough and very helpful in the process

Justin was super helpful and overall easy to work with. He took his time to help me get set up in my price range without attempting to oversell me. Easy experience, easy location, good staff.

We worked with both Benjamin and Justin at the Capital Boulevard store in Raleigh, NC when buying our new living room set. They were both OUTSTANDING!! They made the search and ultimate purchase for our new furniture so much less stressful and we couldn’t be more pleased with our experience. They both went above and beyond for us and we are so grateful.

Justin and Benjamin were so nice and knowledgeable! They were both friendly and kind! We will come back as well as spread the word about how wonderful Ashley Furniture is!

Thank you Alyson, you were awesome. Be back soon to purchase the items we discussed!

Walked in before the store closed and Deric took the time to help us get the perfect mattress. Thanks Deric!

Jose was so helpful and kind throughout the entire process. I am very grateful for his thoughtfulness and absolutely love the sofa I bought!

Deric was great. Made the whole experience pleasant and easy start to finish. Give this man a raise!

Lying, deceiving set of people. I spent thousands here and received about 60 percent of what was promised during the sale. Delivery date changed, yet no one notified me, and when it did come, part of the order was no where to be found. I was told that I would receive a refund of a part of the delivery fee by a liar at the store. To this day nothing. Then I was told to look for the return of the money I paid for that part of the order because it will not come till the next few months, but nothing has been returned. I also was told by the sale rep that I should come and pick up lamps I had purchased. When I went I was told by another person that it was not on my receipt. Just theives. I am very disappointed at the level of incompetence and lies that these people will do to get a sale.

Excelente atención del señor José Andrade, precios muy buenos, me encantó esta tienda.

Ant was good 👍

Ant is the best !!!

I went in the store as a first time buyer. Looking for a new King size bed and Ben came to help . He was very nice and patient, he showed me all there options and explained everything very well . We were able to find a perfect match for me . So I went ahead and made my purchase. I will be coming back here again for my future furniture purchases. And definitely asking for ben !

We had a very pleasant experience working with Maryam. She helped guide us with our selection; and allowed us to browse without hovering over our shoulders. Maryam was helpful answering our questions and extremely personable. Overall, we had a wonderful shopping experience.

Justin was very helpful during our multiple trips there and had a lot of knowledge about the products and didn’t come off pushy, more like someone who enjoys sharing their knowledge and helping people make the best choice. I’d ask for him by name if you go.

Jose & GM were great! Great customer service! Thank you!

Maryam was super helpful and friendly! Purchasing a couch was super simple and we got a great deal.

We went there to get some furnitures for our home, and Justin took a really great care of us. Love it. This man is the coolest.

Deric Bass was AWESOME!! He was so very patient and helpful. He was with my wife and I for quite awhile and helped us pick out the perfect pieces for our new home. Thank you very much Deric

Super friendly and patient! Quality furniture! Thank you Deric Bass

We went to Ashley's Furniture to look for a sofa. Our salesperson, Maryam Butler, was very friendly, helpful, and knowledgeable. We told her what we were looking for and she didn't try to push us into purchasing something different. I can't wait for our sofa to be delivered.

Maryam was the sweetest and most kind when helping me pick out new couches for my living room. She was great to work with and very personable! I will definitely go back to buy from Maryam at Ashley again!

Went there after looking at some recliners on their website. Was looking for simple plain seats for a bonus room. All they wanted to sell me were 2 recliners for 4k. No thanks. Inventory not what website claims.

I came into the store early evening on 7/24 and Ben G greeted me upon arrival! I honestly didn’t expect to walk out of the store 30-40 minutes later having purchased a loveseat and couch combo. He provided exceptional service from beginning to end. He was thoughtful in recommending choices based upon my needs and budget. He was thorough in explaining all the details, choices and costs. I will definitely recommend any customer shopping for furniture to come and pay him a visit!

Maryam is the BEST! I’ve been in to see her multiple times and she always gives the best customer service and goes above and beyond to help me find everything I need. If you’re in need of new furniture, come see Maryam!

Maryam provided exceptional customer service, making my furniture shopping experience both enjoyable and effortless. Her expertise and genuine interest in understanding my needs helped me find the perfect pieces for my home. What truly stood out was her genuine interest in understanding my needs and preferences. She listened attentively and provided thoughtful suggestions, making the shopping experience both enjoyable and stress-free. Maryam went above and beyond I highly recommend her. Her professionalism, patience, and dedication to customer satisfaction was hands down top notch!

Maryam was rockstar!!!! I’d definitely come back.

Jose was very easy to work with. His knowledge of the furniture was key. Will work with again with him when we need more furniture.

Deric was awesome! Helped us find a great kitchen table set at a great price!

I have just met the most patience and informative sales person ever. Derek at Capital Blvd has been a pleasure to work with and coordinate my style, colors and comfort. Please visit Ashley on Capital and ask for Derek, he's the Greatest!!!

Anton was an awesome salesman! He was very knowledgeable, friendly, and provided us with a great sales experience. We will definately come back to Ashley for future purchases based on the service provided to us today. Thanks, Ant

Justin was very helpful from the time we stepped into your establishment! He was very patient and kind throughput the entire experience! Thank you Justin, and of course, Ashley Furniture, for meeting our furniture needs; we'll DEFINATELY be back!!

Great Customer Service, quality merchandise, clean showroom, great decor & atmosphere, convenient location.

I would like to Thank Mr.Larry Grant for his great personality,smile and customer service from the moment I walked in he acknowledged me and help me pick out the living room set I've been trying to purchase for a few years now...lol.He is a awesome figure of respentation!..Signed Customer -T.Kennedy(Ticketlaw5)😃#5⭐⭐⭐⭐⭐

Jose was wonderful. Answered all my questions and showed me tons of options!

Came in today to look at furniture for my new place and was greeted by Antone. He was so informative and helpful! Best experience I've had shopping for furniture. Hopefully someone in the store sees this and can relay my many thanks.

We live significantly closer to the glenwood ave location yet we prefer to bring our business to the capital blvd location because of the customer service. Not only have I had poor customer service at the glenwood location but the customer service at this location has been beyond reproach. The most recent experience was with Benjamin who I believe is a store manager but he went above and beyond every step of the way. He was friendly, professional, knowledgeable, extremely helpful, and got the job done. He personally ensured our questions were answered and any hiccups were taken care of before responding back to us and putting the onus on us which is what a business should do. I don’t always shop at Ashley for my furniture but if and when I do, it will be at that location because that type of service deserves loyalty.

We received terrible service post purchase. After they have your money you are no longer a priority. Ashley furniture sent an automated message, to which we replied. They said we would be contacted by a representative, but the only communication we received was from a computer with an automated message. We are very disappointed, our dining table cracked. We payed over 10k for furniture including the dining table, which you would expect to be well built and sturdy. That was not the case, the part that failed seemed to be a glued on portion of the frame.

Justin was great!

Justin really helped us out with our new couch

Justin was very patient, kind, and knowledgeable. Helped us out tremendously with purchasing our sofa.

We were cloudy about what mattress was best for us, but then we met Ben, who navigated us through the maze of mattress options, explaining the pros, cons, and benefits. He efficiently maneuvered us out of cloudy and into clarity gracefully and pressureless. Ben was comprehensive and credible, personable and professional. He knew the inventory and was a pleasure to work with. He didn't just sell us a mattress and base; he also educated us throughout the process. The fact that we made an informed purchase is a glowing compliment to Ben.

We will never shop at Ashley furniture again. The salesperson was great, but that’s it. We bought a Queen sleeper sofa. The delivery guys never even took it off of the truck, but insisted it wouldn’t fit where we wanted it. We were told someone would reach out to us, they never did. So we went into the store 3 days later. We were told it would take 7-10 business days to get our money back. After 12 days, my husband called and was told the Return dept would reach out to him. When they didn’t, he called and spoke with a supervisor that said we already got our money back on 6/20! Impossible since we didn’t get back into the store until the 23rd! Then they said they were charging us a $99 cancellation fee! Well, we didn’t want to cancel it, your delivery guys didn’t want to lift it because it was “heavy”. Such a sour taste in our mouth over the whole thing. We will never shop there again and hopefully we get our money back soon.

We purchased over $10K worth of furniture at Ashley store back in 2022 and we are beyond disappointed about the quality of these products and the delivery service. The sectional we bought for $4k it’s super uncomfortable. Guests have really hurt themself when they sit between each connecting point which is where the buttons controls to the recline are. Those buttons are significantly raised and they are super painful to sit on. The end piece won’t even go up all the way and it was like that since it was delivered. We were just too exhausted from dealing with an awful delivery service so we left it as is but now my baby that is leaning to walk has bumped his head in that corner all the time since it’s sticking out. We have had this furniture for a little over a year and a half and the dinning table just cracked today. We paid $2k for it and today my husband leaned on it and the table snapped! The quality has been extremely disappointing and overall an awful experience. I wouldn’t recommend buying from this store. Really bad quality for the high prices.

We worked with Voris to purchase a couch recently and had a great experience!

Voris was great to work with. Super friendly and helped me find exactly what I was looking for. He took the time to ensure all my questions were answered. I would certainly come back and buy from him again! Thanks for the great service!

Jose was extremely helpful in resolving an issue I was having with an online order being declined! Very respectful and welcoming community at this location!

Sales people are invasive. They wouldn’t leave us alone, and made us draw a picture like toddlers? Even after I said “no” twice - no means no. I did find furniture I liked and purchased it in store. I went home and found the same furniture on Ashley’s website, for 25% less than store. Obviously, I cancelled my store order. The sales person called me a few days later and demanded the reason I cancelled. They hung up after I was vague and deflective. Overall, an incredibly weird interaction. After the uncomfortable phone call, I decided to pay the extra money and go with La-Z-Boy instead. I’m much happier with both the product and purchasing experience.

Came in on Saturday looking for a recliner for my son in law. We ended up leaving with a whole new beautiful living room furniture set. Justin was so helpful and patient. I would absolutely recommend this store to anyone!

Had a great shopping experience with Justin at the store. He was very thorough, friendly and had all the information we asked for!

José nos atendió grandemente el mejor de la tienda

Excelente atención del Sr. José Andrade muy amable y excelentes precios

Our second time coming into the store and Maryam was SO helpful during our purchase. She knew the inventory, worked with us on swapping out different options, and made the process so efficient. Go see her if you’re in the market for furniture!

Well once again I was told someone would call me back. I spoke with Dereck (Asst Manager) who said he call me back today and well with no surprise that hasn’t happened. Had 4 items delivered June 14th with only 1 not damaged. Someone was supposed to repair a sofa, still waiting. The 2d end table and TV stand were to be delivered today because the 1st delivery they were damaged. Today, once again both damaged. I called and spoke with Dereck who said he was going to “check to see what the deal was and call be back”. So nope, nothing, not even a call saying I’m still checking. So now I will look at other steps since no one here is WILLING to help me.

We worked with Jose today on buying a new sectional couch and ottoman. It was a great experience and he was very personable and quick. We never felt pressured to buy anything and it was as relaxing an experience as he could have made it to be.

Antone was very helpful and answered all my questions.

Love atmosphere of the store. And the workers are willing to help us, but especially Alyson did a great job explaining the details of the furniture and the expense cost of furniture. This is my second time coming to purchase item And Ashely furniture store has been one of the greatest place to shop.

Awesome salesman Deric!!!! Great price. Love my new goodies!! Best shopping ever

Deric was awesome! He worked with me to find the right sofa for my space and price range, and wasn’t pushy like a lot of salesmen can be. Highly recommend.

José fue muy amable y nos ayudo muchisimo en escoger 2 sillas para la casa y un sofa para el porch. Recomiendo que lo contacte para cualquier necesidad! Tuvo muchas paciencia. Jose was super kind in helping us choose 2 oversized chairs for our house and a sofa for our porch! I fully recommend him for anything you need. He was very patient.

Fui a buscar una recamara y el señor José fue muy amable con migo búsquenlo el habla español

Antone Greene Was Amazing!

It was a great experience until I left the store. I had purchased a mattress and when I looked it up online it said that I should have been given a free adjustable base for purchasing an Ashley mattress. There was no mention of it being an online only discount. I text the sales person I had worked with and who had been very nice to ask about it. She said that each store is franchised and doesn't honor everything online. I feel like this is false advertising by Ashley. Because I did not get a free base, I had to purchase a foundation. So them not honoring their advertising cost me additional. 😕

(Translated by Google) Thank you José for your excellent help (Original) Gracias José por su excelente ayuda

had a great experience purchasing multiple furniture pieces, with the help of Maryam B! she was patient and helpful throughout the process.

Antone and Justin were very friendly and helpful with helping us purchase our new couch! Would definitely recommend going here!!

Jose A. helped us out tremendously with purchasing a sofa set for our new house. We will definitely be returning to buy again!

Amazing service! Voris was fantastic and made the process super easy! Very friendly staff!

Very good experience, Ashley staff worked with me for two days to get everything I liked and made lot of effort to make it work for me pricewise. Great selection and great staff. Will buy more.

I just moved here and the first place I thought to go was Ashley’s. It was so nice working with Charvis and that baby at the front. They were both so sweet to me. I didn’t feel pressured or anything. I didn’t purchase but I will be back. #Welcome2NorthCarolina

Maryam B. was an exceptional help in getting furniture for my new place. We tried another Ashley store, but they were being difficult. Once we got together and spoke with Maryam, she made the entire process simple and efficient. We were done in less than 15 minutes and we could not be more happy with our purchase. Will be purchasing more from this store because of our experience with Maryam!

Justin was amazing! Very helpful and knowledgeable about the collection! Would come back!!!

Ben was pleasant and knowledgeable. Ben made the transaction seamless and fun. Southern hospitality at its best! Thank you Ben.

Great buying experience with Justin at The Capital Blvd location. We are excited to receive our new couch!

I had a great experience. Justin was really helpful. Thank you Justin !

Zach was so helpful with answering all our questions. He tried his best to find the best discounts for us. We just bought a new home and relocating to NC and he was so sweet patient and welcoming. He knew when to give us time to think and approached us at the right times. We came back a few times and changed our minds on the pieces of furniture we wanted and he was always pleasant . If you come to Ashely’s on capital blvd ask for him . He was great.

Zach was a tremendous help showing us different options that fit our master bedroom! Thanks Zach!

I would like to share my experience with my furniture being delivered. We had two very nice and well mannered young men make our deliveries. I would like to give a shout out to Jah and Jeremy...you did an awesome job!

We've bought a few pieces from this store over the years that we've really been happy with, and customer service is very good here. Justin pointed us in the right direction, answered all our questions, and even gave us design advice. We're looking forward to receiving some new dining chairs soon.

Voris was amazing and made sure we were well taken care of

Ashley was very helpful and provided us with all the information. We purchased a sleeper sofa from her.

Maryam was the best! As soon as we walked in, she introduced herself and helped us every step of the way. Even with my indecisiveness, she remained patient and provided many different options for us. One of the many highlights I liked about Maryam is that once she helped us pair pieces, before finalizing, she suggested we walk the entire floor without her to see if something else would catch our eye with her being persuasive. So glad I stopped at this location and was assisted by her. Will definitely be returning to be assisted by Maryam.

Maryam here at Ashley HomeStore Capital Blvd. was very respectful and knowledgeable about what we were looking for and very understanding. I would recommend this place to anyone and ask for Maryam she knows her job very well and she will make sure you’re satisfied with your decisions before you leave. Thank You Ms. Maryam for everything you did today and very outstanding service and help.

Ant was extremely helpful and made our experience amazing

Thanks Anton! Amazing customer service, we will be back!

If you visit this store, do ask for Voris. His smile and his commitment to providing an excellent sales experience, makes buying furniture a breeze. He was patient, and he made every effort to meet our needs. He even carried a rug that we purchased out to our car. Voris is the best.

very bad service...first is long delivery, second is sending wrong goods, third is sending old goods same as picture...called customer service and they said they can't return it because they will Send technician to see what's going on. If they can't fix it, they'll change it... it's ridiculous for a big company to do business like that.

Voris was very pleasant, helpful, patient and thorough.

Charvis was extremely helpful and so friendly!!! He made the process quick and painless!

Had a great experience with Justin and Ben. We were instantly greeted by Ben and Justin checked us out. They were both very knowledgeable and polite. Purchasing from Ashely furniture store was a breeze!!

Excellent experience with Voris today - super knowledgeable and efficient in making our purchase swift with our two little kids keeping our hands full. Thankful for this great customer experience!

Voris was so kind & helpful! Can’t wait for the furniture to arrive.

Zach was awesome! Very knowledge , patient, and kind! I left the store with the exact furniture I came into the store to find! #shopwithZach! 😃🛋️

Zach was SO AMAZING and helpful. He is very patient and informative. He walked around the whole store with us, pricing different pieces of furniture and have such a flair and we left with furniture and a peace that we got the best deal, he indeed cares for his customers!!!

I visited a number of furniture places and considered consignment shops. After a long day of shoping, I decieded to pop into Ashley Funiture. The quality of product was good and pieces were unique. I found the perfect table and chairs with the color combination I wanted. I met a very helpful sales associate named Charvis who was kind, offered me water and listened to my needs. I would recommend this location.

Mr Greene was so helpful, knowledgeable and very pleasant to work with. Also spoke with Naia previously and she was also very nice and helpful.

Voris customer service was outstanding!!!!

Voris was extremely helpful in getting us set up with a bedroom set and mattress for a great deal! The only thing was we couldn’t get the delivery in time for everything to be set up when my daughter gets here but that’s is partly on us for waiting. All in all a great experience!

Voris was very helpful and found exactly the stools we needed for our kitchen. We were in and out very quickly.

Maryam was a pleasure to work with! This is the way furniture shopping should be! She was patient and understanding of our needs and played a critical role in our purchase!

Today was an exceptionally amazing day. My wife and I decided to pay Ashley Home store a visit to simply “browse the inventory” of mattresses. We were greeted by the bubbly and lively sales rep Maryam who upon inquiring the specific's of our visit led us to the mattress department to give us a detailed overview of every mattress and its benefits not only for quality sleep but the long term benefits for our health. Ultimately we decided to move forward with the purchase- partly because of the mattress but more so because of her knowledge, determination, and personality. In our honest opinion, Maryam is the crown jewel of this establishment and we appreciate the experience she provided to us by being a consummate professional!!!

We're new to North Carolina, and got the warmest welcome when we walked in to Ashley's, greeted by employee Maryam. We had so many questions and Maryam, greatly accommodated us and deserves the highest of praise! Besides our daughter's bedroom set, we've been back on multiple occasions to see what else Maryam could offer my family and I ! 5 stars from me! Good job Ashley's and great job Maryam!

Zach did an excellent job of guiding us as we looked at furniture for our new house. He was knowledgeable and helpful in responding to all of our questions.

Great showroom with beautiful options. Justin was really helpful and was able to finalize the purchase quickly.

Ben provided excellent customer service. I am a repeat customer because of his service and professionalism.

Zach was AMAZING and he treated me like family. I’m beyond satisfied with my experience at Ashley Home Furniture and will be looking forward to my next visit! Thank you Zach!!

I had a wonderful experience at this Ashley’s store and was helped by their wonderful sales associate Voris. He was incredibly helpful in helping me find the right couch for my apartment. He also offered me water, engaging conversation, and good design tips for a matching rug which I decided to purchase. Pleasant atmosphere in the store all around and just an amazing experience for a first time buyer!

Great experience! Justin did a good job helping us through our decision.

Jose Andrade helped us make a great deal that worked for both parties on an awesome combo of chair, ottoman, and loveseat. Best deal we could have asked for.

Worked with me on pricing, attentive and knowledgeable. Delivery was fast and smooth

We worked with Ben and he was very attentive to all of our questions. We left the store and he gave us his cell to call if we had further questions. We did use that and he was able to answer all our follow up questions. We ended up back in the store to make our final purchase. Highly recommend Ben at this store!!

Zach did an awesome job !! Love the customer service!!

Voris was WONDERFUL and so patient while we figured out which living room set worked best for our home. He was super attentive and worked closely with his manager to get our questions answered and the best deals. Go see Voris at Ashley on Capital!

Voris was absolutely wonderful from start to finish! He took the time we need and even gave us some helpful local tips as we are new to the area! Overall great experience will absolutely be coming back ! Thank you Voris !

Great experience Nya was super helpful!

Voris was amazingly helpful and took sure that the furniture we purchased met our needs. We will definitely shop at Ashley again.

Great experience. Ben took good care of us and helped us find a nice couch.

Jose was very friendly, personable and very knowledgeable. He knew all the info i needed to make a purchase. I highly recommend Jose and the staff at Ashley Furniture. Bob K.

We purchased a new sofa for our lake house. Nia was wonderful she showed us all the different options they had for what we were looking for. Nia gave us our space to be able to make a decision and was very quick and knowledgeable when checking out.

I worked with Jose today. He listened to what I needed and worked with me to get my furniture when I needed it. Highly recommend him!! Go see him for all your furniture needs!

Awesome service, Voris is the man. Very helpful.

Justin was very helpful on finding the right couch for us. He was very knowledgeable and not pushy. We went to several other furniture stores and in some the staff did not seem to want to help us at all. Ashley furniture can have a 5 year warrantee and that was important to us since we got a reclining couch and had ones break on us before, including a Lazyboy. The quality seems very good without paying so much for the name as we had with Lazyboy.

Mr. Grant was great! He was knowledgeable and helpful and we appreciate his service in finding our new couch!

Voris was an outstanding sales professional! Very happy with my purchase!

Justin is the best! Thank you!

Our salesman Anton listened to us very closely and showed us exactly the sofa love seat combination we were looking for. He was very polite and friendly and answered all of our questions. We had a great experience at Ashley primarily because of Anton our salesman.

Zach was professional and very helpful. I highly recommend

Maryam Butler was very pleasant while my wife and I were looking for mattresses. She even stayed late to make sure we were good and she also saved us some money. Thank you Maryam!’

Ben G. was super helpful in helping us find what we want and did not pressure us at all. He was able to give us lots of options and made our experience super enjoyable!

Antone was so much fun to work with, he had a lot of patience with me and my husband. Such a sweet and funny you man! We felt right at home with Antone!!! He definitely made our experience unforgettable ( in a good way) He helped us fine our forever sectional ❤️ THANK YOU, ANTONE! FYI… we see a lot of great things happening in his future!!!

Ben G did an amazing job helping us find the perfect couch!

Justin was incredibly helpful! We came in looking for a dining room table and Justin helped us see all the different options. He even brought over a tape measure when he noticed we were trying to see the size of tables! We ended up getting our table and chairs the same day and couldn’t be happier with our purchase! Will definitely be coming back as we keep looking for furniture!

My husband and I just bought some furniture. Mr. Grant was amazing, and had awesome customer service. He was helpful and very knowledgeable! Everyone in the store was also nice and welcoming! The prices are just as good as the quality! If you want quality furniture that will not break the bank, run to this location. Wishing this facility all the best!

Voris helped me buy a living room set today - he was personable, respectful, efficient, and very helpful! Had a good experience!

I bought some furniture at Ashley and on the scheduled delivery day I received a message that there would be a 1.5 hour delay. The message also said that I would receive a call 30 minutes before the team arrived at my address. After waiting for a long time, I tried to contact the delivery team, but the calls were not going through. I called the Ashley store and they couldn't tell me where the delivery team was. At that point, without any information, I left the house for 10 minutes (I don't live there) and they called me saying they had just gotten there. I told them to wait for me for 10 minutes as I was coming back and despite confirming that they would wait for me, they left and now I have to wait another week to receive my furniture. After this experience I decided never to buy from this store again.

Mr. Grant was very helpful. I visited the store, he helped me find what I wanted, ordered the item and was on my way in no time! I recommend Mr. Grant's assistance to everyone.

Maryam and Ben were great to work with. They were attentive and made sure we got all of the info needed to make the purchase! Would buy from here again!

Justin was very helpful.

Voris was a great help! I enjoyed my day of shopping.

Sale prices were very competitive and excellent customer service.

Maryam, was Awesome! She gave Remarkable Customer Service! She was very patient & knows her stuff! Thanks, Maryam!!

Today I went into the store to browse. Immediately when I walked in, I was greeted by Benjamin. He exuded professionalism, patience, product knowledge and understood my needs. Benjamin was a good listener and offered invaluable suggestions.

Nya was super helpful with us picking out a new sectional. Cant recommend enough! Thanks Nya

@LarryGrant provided excellent customer service in our purchase of furniture for two bedrooms. We are repeat customers and have continued to have good experiences with Ashley. @LarryGrant even took the time to help educate our teenager about the grades of construction within furniture pieces to aid him in his decision making. Many Thanks, Larry!

I came into the store today with a warm welcoming from Nya. She helped me find the exact bed I was looking for immediately. The interaction was pleasant and I didn’t feel forced on to anything I didn’t want .

We had the pleasure of working with Maryam yesterday to pick out a new couch for our living room. She was personable and very knowledgeable. We ended up getting a whole new living room and are very happy with the service Maryam provided. We will be back at some point to finish furnishing our house.

Antone Greene is truly amazing!!!! He literally walked us through all the options and decisions for bedroom, living room, theater room, and dining room!! His patience and attention to detail are second to none !! Thank you Antone for helping us make major decisions for our home!!!

Zach was extremely helpful and personable. He gave me space when I said I wanted to think about the decision for a little while, which is rare in a sales person. He was genuinely friendly with my kids, and he knew the products well. I plan to go back when I am ready to replace my couch later this year. I love how my new bed frame looks.

Maryam was so helpful once again She is amazing to work with Very knowledgeable !!

Nya was delightful, knowledgeable, patient and helped make the experience relaxed and comfortable as well as successful.

Anton was awesome. Knew his stuff

Vince was absolutely amazing and a pleasure to work with. He helped us with financing, choosing a couch, helping us with orientation in our living room and anything else we needed. I highly recommend anyone who visits this store requests him. Ask for Vince

Justin was great. Attentive, courteous, and helpful. Would definitely come back as long as he's there.

Ruffin Paige verified customer Zach was an awesome help with getting me what I need when I needed for the right price thanks Zach..

Zach was AMAZING! He showed me furniture in my budget for my new apartment. He also gave me a perfect demo of a Tempur Pedicure mattress set. I will be purchasing from Ashley because of him!!!! Thanks Zach

Mr. Grant was amazing to work with. Very professional and worked hard to meet our needs.

Justin was so helpful to us! He answered all our questions and was so patient with our back and forth. We walked out with a beautiful dining table and will definitely be back if we need anything in the future.

Antone is the best! He was patient with us and very thorough. We are very happy with the service.

Maryam was pleasant and professional from start to finish. She made recommendations that I was completely unaware I would need.

Maryam was so friendly from the moment that we walked in until we were done with the sale! She was very helpful in finding what we needed & explaining everything including the prices! I definitely recommend this location.

Nya was very attentive. She took me directly to what I was looking for after just a few questions to determine what I liked. This was by far the easiest, most pleasurable furniture buying experience ever! No up sales or haggling, just a good selection, fair price, and pleasant sales staff.

Justin was very helpful and understood what I wanted.

Maryam was awesome, very knowledgeable, and not pushy at all! Can't wait to get our new furniture delivered.

Zack was very helpful providing all Information and showing all the merchandise.

Was very patient we us. We came in not knowing what tv stand with fireplace to get. Jose took the time to show us different models and there functions. We bought the one that suits our needs. Jose Anddade was so much help.

I recommend Ben, he was great to work with. He provided us with multiple easy to read financing options and got us in, and out at our pace, and answered all of our questions and concerns with full transparency.

Zach was friendly and helpful. When we comeback we will ask for him by name.

Excellent service walking into the door until completion of sale! Zach has extremely accommodating customer service he is phenomenal he greeted me at the door, asked what I was looking for, we walked through the store finding the furniture and accessories. Zach even grabbed a clipboard drawing out the floorplan so we could place items where I wanted them. He did not rush me or make the process seem tedious at all. It was the most fun I've ever had furniture shopping!! Thank you Zach

Had a wonderful experience working with Benjamin. I was here helping my best friend pick out a dining room table. She was so indecisive. She saw so many things she liked He helped us decide on a table that she saw from the Valebeck Collection. We thought it was available only in the round, but he found it rectangle. Great customer service skills. I live in Boston but I think I will be back to visit this location the next time I visit the Raleigh area. Kim

Ben was soooo much fun to shop with. I might be back to buy a lamp just to have another laugh with him.

Jose was excellent. I described what I needed along with the dimensions and Jose was able to show me what would actually work. Jose is very knowledgeable, patient, and the very representation of excellent customer service.

Went there Monday evening to look at our couch again an hour before closing and were greeted by Ben. He was working with a couple other clients but gave great reassurance he would be with us soon and to feel free to look around. Ben met us at the couch and shortly after we began the process of purchasing. He made the process seamless and we look forward to the arrival of our new couch.

If I could give zero stars I would. We ordered a really nice sectional almost 3 months before we wanted it delivered so we would have time for it to get delivered to our new house. On the day they were supposed to deliver we heard NOTHING. We had to call them! They said “oh yeah it didn’t come in yet.” It seems as though they weren’t going to let us know but hounded us about when we would order. Even though in their terms and conditions they would alert us to any changes in delivery. They had 3 months to let us know it wouldn’t come in on time. We had to cancel our housewarming because we wanted to present a furnished house. Then they said we could get an in store credit that wouldn’t even cover half the items in the store. They said they were gracious enough to offer an in store credit because our “situation” didn’t qualify for any compensation when we were promised compensation. We FINALLY got our sectional a MONTH after we asked for the delivery. DO NOT shop with them. Once you pay they couldn’t care less about when you receive your items.

Great experience with ease, Maryam went above and beyond with no pressure.

Nice approach and briefly explanation especially Mr Alex at capital blvd area Ashley store .l recommend contact to Mr Alex thanks again for yours transparency explanation.

Was a great experience, right amount of help and when really needed, thoroughly looked for options. Our salesman Justin was very patient and very helpful.

I was very happy with my purchase this weekend at Ashley‘s home store in North Raleigh. This is the one by Triangle town center mall. As soon as I came in the store, Larry greeted me with a smile and I was able to tell him exactly what I wanted. He led me to exactly what I needed throughout the store, saving me time. I came back later with my husband, and he spent all the time necessary to get exactly what we needed and create a package for us that was a great deal. We purchased a sectional, 8x10 rug, swivel/glider chair and end table for my daughter’s new home (she paid but allowed us to shop for her!). I ended up saving over $1000 from what I thought I was going to buy at Costco.

Our shopping experience at Ashley was great, no pressure, out salesman was very knowledgeable. We have large pets so we wanted something sturdy and tough… found the ideal furniture. We purchased a couch and loveseat with the extended diamond warranty. After a little over a year one side of our loveseat stopped reclining. Then the other side got stuck straight out. We’ve tried over and over to get this fixed. Phone call after phone call and received little to no response at times. When the warranty team did respond they just said “need more pictures” so we kept sending pictures of the barcodes on the motors. Then one day after MONTHS of calling someone finally replied saying only our couch was covered……..so I called the capital blvd location where we purchased the furniture and was told “ our salesman put both warranties under the couch” and not each individual piece of furniture. And at that time there was nothing they could do but, would see if their service department would look at it. Fast forward another 3 + weeks we’re still at the same place we have been for months trying to get this fixed. We did move during all this and today we were told since we moved it voided the original warranty?????????????? So just some advice. Double check your paperwork if you buy the extended warranty to make sure each piece is listed as covered. And if you move within the first year know that it voids your warranty. We paid for the EXTENDED WARRANTY and it should be honored. We paid A LOT of money for this set not to be able to enjoy it. THEY KNOW by the dollar amount it was for both pieces. But, they are not willing to honor it. Store was great, the salesman was great. But a minor mixup is causing us a lot of problems we shouldn’t have to be dealing with. Never had this problem at other big name furniture stores.

We had the pleasure of working with Voris. He was very personable and great to work with . Very understanding and very honest. Would return!

Nya made our exp great. She was detailed, professional, polite. Great sales person.

I’m so disappointed by the $$$ bedroom furniture we ordered from Ashley on Capital Blvd. Upon delivery, the integrated lights and touchpad for the headboard would not work. We accepted delivery only after they’d promised the replacement parts would be received within 7-10 days. Now they tell me it will be mid- May before they even ship (at least two full months later) So now, even having purchased the expensive warranty coverage, I’m left with a very expensive, non-functioning, piece of furniture, without even acknowledgement or apology by Ashley. Update 6/4/24: Six months I’ve now waited for the parts to make my furniture function, with no end in sight. I followed through with the number included in the response, which has done nothing to solve the problem. Had Ashley not lied upon delivery, telling me I’d have the parts within 7-10 days, I would have refused delivery. They are the absolute worst. Spare yourself and buy your furniture literally anywhere else.

All i can say is when you go to Ashley stop and ask for Voris. He Was a great help and he went above and beyond and helped me find what i needed. Voris took time out with me and my mom to help us get what we needed. I would recommend him to all my friends and family. I was able to get what i needed and more. Thank you Voris for providing such great customer service.

Maryam helped a lot in selecting the furniture and worked out a good deal for us. It was great working with Maryam.

Maryam has been extremely helpful and patient while we selected the furniture. 5 stars for her.

I went in to Ashley after being pre approved online through synchrony. Maryam got me approved for 5x what I was approved for online and really listened to everything we wanted for our new home. She helped us find exactly what we wanted and helped us get an amazing deal. I will definitely be back in the future!

Voris Mcburnette went above and beyond. Totally impressed with him.

Justin was friendly and professional! We are excited for our dining table!

I had a great experience working in the store with Ben! He was very helpful and understanding.

Hate furniture shopping but this was a very nice experience.

Jose Andrade was the best!

I purchased some expensive leather furniture from Ashley's last year June 2023 it now March 2024 I purchased the extended 5 years warranty for $699.00 I just found some damaged on my loveseat, so I contacted them and was told it was not covered by the 12 months warranty, so I requested a cancellation of the extended warranty. I made 21 phone CALLS to them regarding my refund, and I was transferred here there and everywhere and nobody can tell me where my money is and it's very frustrating. It seems I will have to take this further so that I can get my money back that's due to me. I WOULD NOT ADVICE ANYONE TO PURCHASE FURNITURE FROM THEM ESPECIALLY THE CAPITAL BLVD RALEIGH, NC LOCATION.

Extended warranty is bogus. Couch I bought used a trampoline instead of springs. Trampoline snapped, so I filed a claim with the warranty and they said that “springs are covered, but the trampoline isn’t.” I tried explaining that they fall under the same category, but didn’t get anywhere.

Friendly and helpful

Jose was helpful and really accommodating. He was polite and made sure I was satisfied with my order.

Maryam was a pleasure to work with. She took good care of us and was more than patient with our purchase.

Maryam was super patient and worked with us until we were 100% satisfied with our purchase!

Justin was very helpful, patient, and not pushy. Thank you!

Wanted to give Maryam a big shout out for her help with shopping the other day. Went in with my husband trying to find a couch with very specific measurements due to his height and Maryam was incredibly knowledgeable. Though we didn't find a couch to meet our needs, we found a long sought after credenza for our living room. Maryam was helpful, knowledgeable and fun to with with. I would highly recommend asking for her if you go to the Capital location.

Voris was awesome. His customer service was great. My wife and ii ended up getting everything that she wanted..

I spent the morning furniture shopping with voris and he was amazing help! Got me to draw out my living room so i can figure out exactly what i wanted. Showed me different options for both my living room and bedroom. I woukd highly recommended to anyone.

Justin was great very helpful

Ben G was awesome! He listened to what we wanted and provided so many options that worked great for us! The pricing was good and financing was easy. We'll definitely be purchasing our furniture here from now on!

Great customer service he was very friendly and helpful with new matters

Nya was very sweet and helpful, she made us feel so welcomed and made sure we found the furniture set we love! Thank you so much Nya!

Have to shout out Nya for an amazing experience and helping us find the set for our family! Can’t recommend her enough!

Nya was amazing helping us out and getting the living room set we love!

Ashley has always been the best for furniture - Antone has helped us several times and he is great!! We walked in 30 minutes before close a couple times and he doesn’t hesitate to help us find exactly what’s right! Thank you Antone!

Maryam is an absolute amazing agent. It was a pleasure working with her and I look forward to working with her again soon.

The sales associate was Maryam B. She was exceptionally great. Her patience was greatly appreciated. She took the time to explain everything to us and made sure that we understood what she was telling us. I would refer anyone that is thinking of purchasing Ashley furniture to speak with Maryam her customer service is top notch. She took very good care of us!

Grant was very helpful

Ashleys

Voris and Antone were great in helping us pick out what we needed. Fantastic customer service!! They went above and beyond for us. I would definitely shop here again.

Maryam was a pleasure to work with. She was patient, knowledgeable and kind. Great experience!

Maryam was fantastic! She was very knowledgeable and her customer service was exceptional!

Justin was super helpful and great to work with! Very pleased!

Justin was great, show out team 1🔥🔥🔥

Ben G. was AMAZING! The second my husband and i walked in, he greeted us with a great big smile and got right to helping us. He helped us find our dining table set and even honored the price that was online rather than the (more expensive) price in person. He also helped us find the pefect mattress that met all our needs while also staying in budget. 10/10!

(Translated by Google) José Andrade a very kind, gentle person José Andrade very kind and gentle person (Original) José Andrade una persona muy amable, gentil José Andrade very kind and gentle person

(Translated by Google) It went very well for me, the attention I received from José was very good. I highly recommend them. (Original) Me fue súper bien, la atención que recibí de parte de José fue muy buena se los recomiendo mucho

(Translated by Google) Jose very kind and good attention I recommend it (Original) Jose muy amable y Buena atención lo recomiendo

Nya gave me the best customer service that I have had in a long time. Thank you,

Ashley furniture ain't sh$t ! They have the WORST CUSTOMER SERVICE! & don't worry about the delivery times they give you, they came earlier than my scheduled delivery time ( while no one was home) now we have to wait another week for delivery! Ashley is a WHOLE JOKE! I would NEVER REFER ANYONE TO THEM!!! Never! Don't waste your time or money here! Go to Conn's or ROOMS TO GO!!!

Helpful advice from the agent and professional

(Translated by Google) Excellent attention and service, from the moment you enter the store you can feel the good disposition of the officials to help you make a good purchase, especially Jose who kindly gave us all the information we needed. Thank you so much. (Original) Excelente la atención y servicio, desde que ingresas a la tienda se siente la buena disposición de los funcionarios para ayudarte a hacer una buena compra, en especial Jose que amablemente nos brindo toda la información que necesitamos. Muchas gracias.

My husband and I have purchased several pieces from this location. Maryam is our Sales Associate and she is absolutely fantastic!!!! We have referred friends and she never disappoints. She has a wonderful personality, follows up to ensure you are happy and listens to your wants and needs! If you head to Ashley ask for her. You won’t be sorry.

(Translated by Google) Thank you very much Jose for helping me purchase my furniture for my new house. (Original) Muchas gracias jose por ayudarme en la compra de mis muebles para mi nueva casa.

(Translated by Google) Shopping with Jose is always quick and at a very good price. Thank you for helping us choose our furniture. (Original) Comprar con jose siempre es algo rapido y a un muy buen precio gracias por ayudarnos a escojer nuestros muebles

Nya is awesome!! Great service and great energy

(Translated by Google) Jose was an excellent, very professional seller and clarified all my expectations. (Original) Jose fue un excelente vendedor muy profesional y aclaro todas mis espectativas

My husband and I just recently purchased a couch. Maryam helped us along the way and we are SO grateful and appreciative to have had her as our salesperson. She was kind, helpful, and extremely genuine. Even though we had walked in pretty late and close to closing time, she was still upbeat and made sure we felt comfortable and welcome. I would 100% recommend asking for her directly to anyone coming to this Ashley location. Thank you SO much Maryam!

Justin was kind and friendly from the moment he greeted us. He explained everything in detail and gave us multiple options. We will be back soon!

I bought a bedroom suit and had it delivered. One of the drawers under the bed was defective. The delivery guys called while they were at my house to inform them. They said I should have a new drawer delivered within a couple of weeks. It has been two months now and still no drawer. The delivery/setup guys also failed to install the legs on the two dressers we bought. Very disappointed with Ashley.

We weren't planning to purchase when we came in, just looking. Nya was very attentive and gave us time to browse casually. She was able to answer our specific questions. Based on what we needed, we found a good fit for the right price. Overall the visit was productive.

Sam and Maryam were absolutely helpful in helping me with my furnitures

We found what we were looking for easy wonderful service!!

Our sales person Anton was very helpful and knowledgeable. He was not pushy and provided just the right amount of information. He was also very personable.

Nya was amazing!!!! She took such good care of my family. She’s so patient and let us take our time and really select the right stuff for our home. She was so sweet and friendly which is a plus. We will be back whenever we need something new

Nya was extremely helpful and knowledgeable. She was able to see the design we were going for in our home and point us in the right direction. It was nice being treated with respect and having someone really listen. Thankyou nya from the mcalister family.

Antone did an amazing job. Not only did he show us around and answer all of our questions about different sectional couches, but he did it with a smile while educating our very rambunctious kids. I highly suggest asking for him to assist you.

Absolutely wonderful experience! Voris could not have been more helpful throughout our time in there!

Wonderful experience with Voris! He knew the stock and made it so easy to find what we were looking for!!

Great store and even better salesperson’s especially Sam and Anton. They listened to what I had to say, and what I was looking for and led me right to it. They explained every feature that I wanted and they were very knowledgeable. No heavy pressure considering I went into the store about five different times before I finally decided to make the purchase. I researched the item I wanted to buy and found that Ashley had the best deal going with delivery, their diamond service guarantee, etc. It was just worth every extra penny. Can’t wait til it gets delivered!!

Justin was amazing. He was helpful, honest and helped us decide between what would work!

Maryam was very helpful and informative! I will definitely be working with her again.

Sam was great to work with ! Very attentive and funny. He answered all our questions and did not put too much pressure on us !

Bailee S. was awesome! She was patient and knowledgeable. She took that knowledge and actually listened to what we wanted and provided the appropriate options. No upselling or trying to push stuff that wasn't selling..

We shopped at many furniture stores for a living room, bedroom, and dinette furniture. We had already shopped Ashley in Raleigh on Capital Blvd. After many other stores, we returned to Ashley on Capital Blvd. We were met by Mr. Grant who spent over 3 hours showing us different pieces that we were interested in. There was no pressure to buy anything and he didn't put down any other stores and only helped us with his. We bought 3 rooms at a good price. Mr. Grant was great to work with and would return to him for future purchases. I will update on the delivery process when we receive it.

Cool store but the sales guy was kinda weird

Larry Grant was knowledgeable and assisted me with furnishings for my son's apt. Very professional.

Justin was professional and courteous! He has an upbeat and positive attitude, it was a pleasure to have him assist me

Voris is awesome, helped me find 7 pieces quickly and to my taste!

It was our first time in Ashley Home store, Justin help us out, he was very respectful friendly and outstanding! We leave very happy with our new addition for our house! Justin it’s the best!

Justin was extremely helpful and professional. 10/10 would recommend

Thank you, Grant at Ashley on Capital Blvd for the wealth of knowledge and impeccable service. I look forward to buying more from Grant and Ashley furniture in the future. Cheers!

I hate shopping..that being said, Voris went above and beyond. He was patient as I zig zagged through the store. I definitely recommend Ashley Furniture and ask for a Voris he’s the best.

voris was absolutely amazing and extremely helpful. he has such an extensive knowledge of the furniture. i’ll definitely return for his help!

We had a great experience with Larry Grant at Ashley! Highly recommend!

Jose was knowledgeable on the product, and very personable. Great experience.

Had a wonderful experience thanks to Sam. He helped us decide on the best new furniture and went above and beyond to make sure we were taken care of

Amazing store, the HFC that helped me, Sam, was cool. He wasn’t pushy and made my experience with furniture shopping less stressful. I got some beautiful new furniture too!

Maryam was great!

Sam was the best!

My husband and I visited last week and worked with the lovely Maryam! She really helped guide us in the right direction but also gave us space when we need it to look around and think. We ended up leaving to mull things over the first day we visited and then came back a few days later--we asked for her directly because we knew she was going to help us out promptly and with a smile on her face, to boot. We ended up getting our new bedroom furniture from here and we can't wait to get it delivered in a few weeks at our new home!

Walked in and immediately received assistance with our purchase , the furniture and service are what always keeps me coming back thanks Ashley!!!

Wonderful experience! Great customer service with Justin. Was able to get my recliner sofa that I always wanted!!!

Great experience with Justin! Thanks for helping get the loveseat recliner.

Had an amazing experience with Sam, shout out to Voris for helping to show furniture. We appreciated both of you

Voris is very knowledgeable and passionate about his job. He took three hours of his time to answer all of our questions, and was patient every step of the way. It was a pleasure working with him!!

I just spent 3 lovely hours in the showroom with a salesman, Voris, who patiently walked me through purchasing a reclining loveseat. I appreciated not feeling like bird prey when I walked through the front door. Thank you Voris!!

The Guy that help us wasn't friendly

Voris Mcburnette was our sales person. He is extremely knowledgeable, patient and professional. He’s the perfect example of what a representative should be for Ashley. Ashley has tons of quality home furnishings to choose from. My buying experience was straightforward. I highly recommend this business. If Voris is available, find him, you’ll love your experience!

Voris was outstanding! Highly recommend

Maryam helped me find the end tables I was looking for. She's great!

Sam was fantastic. I didn't know what I was looking for and he knew how to direct me. He was patient with me and asked lots of questions to help me find the right couch. I found my perfect couch thanks to him. I would recommend him when you come to Ashley. He knows how to help you find the couch your looking for.

Sam was very helpful and got us the most comfortable couch for us!

Amazing service

Alex Younis was a great help to me when picking out my new sofa set. He made it a pleasent shopping experience and was very conscientious.

Sam was very helpful today during our visit Ashley Furniture! He was very knowledgeable and provided ideas to assist with furniture in our new house!

It was an awesome experience working with Sam!!

Voris Long was very helpful, courteous and knowledgeable!

Justin , our sales rep was great and was very patient with us during our shopping experience. Can’t wait to get our new bed.

Sam was amazing he had great ideas and spent his time with me.

My sister and I came into the store for a specific couch and got an amazing deal from Boris for a different one that was even better! Also got a mattress for a great affordable price. Great customer service and very friendly! 5 stars.

Voris was great! Very helpful and genuine! Very knowledgeable on inventory! Will be returning soon! Always ask for “Voris” :) Thank you again!

Justin is THE best salesman here. Very helpful and would recommend to anyone. Helped us find our dream couch for a reasonable price!

Maryam B. provided us with excellent customer service. She even helped us design what we wanted on the store. Wonderful experience and highly recommend.

Bailey was awesome! She worked with us, to help find the perfect living room set for our new house.

Great service by Nya And Beth!😊

I went in there today and they have a wide selection of stylish and affordable furniture. I love the quality, the friendly staff, and customer service. It's definitely worth checking out if you're in need of some new furniture!

Justin was so helpful when I came into the store looking for some furniture! It was fast and easy!

Antone helped me find get everything I need for my new apartment!

⭐⭐⭐⭐⭐ I wanted to take a moment to express my gratitude for the outstanding customer service provided by Shanya at Ashley Furniture HomeStore. My recent shopping experience was elevated thanks to her professionalism and unwavering commitment to ensuring customer satisfaction. From the moment I walked into the store, Shanya's warm and welcoming demeanor created a positive atmosphere. She demonstrated an impressive knowledge of the products, guiding me through the store with patience and expertise. Shanya's ability to understand my preferences and offer valuable insights greatly contributed to a seamless and enjoyable furniture shopping experience. What truly set Shanya apart was her dedication to going above and beyond to meet my needs. She took the time to address all my questions, ensuring I felt confident and informed in my choices. Her attention to detail and commitment to customer satisfaction are commendable. Shanya's exemplary customer service reflects positively on Ashley Furniture HomeStore. I wholeheartedly recommend seeking out her assistance for anyone in search of not only quality furniture but also an exceptional shopping experience. Thank you, Shanya, for making my visit memorable and enjoyable.

Working with the sales leader, Nya, was an absolute delight! The mere thought of furniture shopping filled me with dread, anticipating relentless sales pressure. However, Nya shattered those concerns with her exceptional patience and profound knowledge. The couch-buying escapade became a surreal experience, and I wholeheartedly recommend her to anyone in need of furniture wisdom. This memorable encounter has rightfully claimed its place among my top ten life experiences – a testament to Nya's expertise and the joy she brought to the furniture expedition!

Alex was wonderful in helping me ! Great person

The in store and purchase process was great! The best experience I have had in an Ashley furniture store! Maryam is an excellent sales associate!

Bailey and Justin S. were helpful, fun and gave us time to ourselves to make our buying decision. Nice store. I liked how it looked like different rooms with different surface treatments on the partition walls so I couldn't get lost 🙂

Maryam was very helpful and patient as we decided on our furniture choice. She accomodated a color change swiftly. We would definitely find her for future purchases.

Grant did excellent at communicating the value of purchasing furniture from Ashley’s home furniture and the benefits of buying from them versus somewhere else. Very polite and not pushy.

Sam & Alex were very helpful.

Had an awesome shopping experience. Was greeted like a friend or a family member which came across a bit more trustworthy. Great experience.

Great customer service and a wide range of selection. Ben was awesome in helping me pick out the perfect couch.

Maryam was very nice and walked me through the process and made me feel an ease while making a big purchase.

We had a fantastic experience today replacing our 20 year old leather family room furniture. Maryann was very helpful and very nice to work with! We went back an hour later and replaced our living room couch!

it was a pleasure working with Patrick. He listened to all our needs for our new home. If you ever need a person who understand you. Ask for Patrick. Thank you so much.

Justin was great, hung back while we shopped, was there for questions, and closed us out quickly and efficiently! He even carted a chair from the back to the front so we could compare colors! All in all, a great experience! Thanks!

The greatest ambience ever ! Everyone is so warming and experts! They will help you with anything and find an affordable plan for you! Love them!

(Translated by Google) José did not provide excellent service, the best experience we have had (Original) José no brindó un Excelente servicio la mejor experiencia que emos tenido

Store was nice, the entire store was aesthetically pleasing. staff are friendly and knowledgeable.

My wife and I really enjoyed working with Maryam b. We were looking for living room furniture and dining room chairs. Maryam was very knowledgeable about there products. Everything we asked about she had all the answers which made it easy for us to make our purchase. She spared no energy showing us everything that Ashley had that was compatible to what we were looking for. The next time we are in the market for home furnishings we absolutely will be looking for maryam.

Justin was so thorough with helping me find the perfect mattress. He wasn’t pressuring, but instead walked me through all my options. I had gone to two other stores looking for a new mattress and he was the first one to take the time to show me how a pillow plays a major role in the overall comfort. I’d definitely recommend ashley furniture.

We just moved here and Maryam B. Was just so amazing and so helpful. From the moment you walked in she made you feel so welcome and part of a family. She asked me what I was looking for and respected my decisions as to what I thought. She also made sure that my kids felt comfortable to the point I think we all family now lol. She is one amazing person….. Thank you Maryam B. For all your help in finding what we needed- you rock!

Great costumer service from Maryam she was so sweet and nice as well as helpful. She helped us get the perfect couch

Great service antone

Voris was excellent—very friendly and attentive. He clearly did everything he could to get us the best deal possible. Thanks again!

Maryam was fun! Funny! And made me feel like family!!!

Very great service from Justin. Helped us a lot with choosing our furniture! Staff were very welcoming!

Voris did an outstanding job helping us select and ultimately purchase sofa and recliners. Highly recommend

Was a excellent experience of buy with a good service from Mr Jose was very informed about the products and he was very patient with us, he guided us and answered everything questions, definitely we will go back to buy to Shelly, obviously we will search the service of Mr Jose

Great store. The sell associates are great really take their time with you to make you your buying experience is a positive experience. They explain everything you need to know and to make sure you have all your questions answered. This is not our first time using Ashley furniture we will differently be back when we are ready to purchase more furniture.

Staff greeted us at the front, answered all questions, and provided the right amount of assistance. Parking was plentiful.

Maryam B. was a pleasure to work with. Very patient and knowledgeable. Took her time and explained things thoroughly.

Fantastic experience. Sam was great with me and my family. Knowledgeable, helpful and not at all hovering or imposing. He helped us with purchasing a new dining room table and sectional for our living room and we couldn’t be happier with our purchase. I’d recommend this store to my close family and friends.

Very pleasant experience. Sales clerk very friendly and we walked out buying a bedroom suite

Just bought a new sectional. Worked with Bailee. Very knowledgeable and so helpful. Great experience, and now I might buy a new bedroom set. Thank you Bailee

Sam was great helping me & my mom pick the perfect living room set! which we did buy! Thanks again!

The experience from start to end was very pleasant. Justin was very knowledgeable and patient.

Sam was knowledgeable and listened to what we were looking for. Explained all of our options very clearly and made sure we had all the information to make a decision on our furniture.

Ashley home store had just the sofa and loveseat we wanted-comfortable, attractive, and pet friendly. We were immediately greeted by Larry who led us to exactly where we should look. Larry was very attentive and answered all of our questions. We weren’t sure about the size since our living room space is small and has several features limiting our placement of furniture. Larry assured us there would be no problem to cancel the order if we found they would not fit our space . We bought the furniture, went home and measured every possible way they could be positioned but nothing would work. We went back the next day and canceled the sale. Larry was true to his word and made the process painless for us. Ashley store has nice furniture and helpful service. We will definitely shop there again and highly recommend them.

Ben was absolutely fabulous to deal with and we are very excited about our new furniture

It was a smooth transaction and I received a fair price. Ben worked with me to make the transit action easy and answering my questions. Can’t wait until the furniture shows up.

(Translated by Google) Excellent attention . José and baili (Original) Excelente atención . José y baili

(Translated by Google) Very good service, I recommend Mr. José, excellent attention (Original) Muy buen servicio recomiendo al señor José excelente atención

Great service and comfy couches!

Sam was excellent! He made my purchase easy and he is very knowledgeable

Sam Simon was awesome! I highly recommend him Dr W.

Everything was great! Bailee was super knowledgeable and helpful throughout the whole process. We loved that they price-matched from the online Ashley store as well! Definitely recommend!

Great Service!

Voris was fantastic to work with and he made the entire process easy and enjoyable. Cannot recommend him enough!

Sales man Larry Grant walked us around the showroom floor showing us the type of furniture we were looking for. Larry was knowledgeable, courteous, and patient. And gave us a decent discount.

Antone was amazing. He greeted us when we walked in the door, asked what we were looking for. He gave us a run down of how the store is laid out, and let us shop. He was not overbearing as some sales persons can be. He checked on his periodically and asked if we had any questions. When we had questions he was able to answer them. He didn't push us to purchase outside our budget, so that he made more off the sale. He was amazing every step of the way, even stayed after closing to make sure our sale was finalized, and that all questions had been answered. He move end tables to put beside the sofa of our choice to make sure they matched. I greatly recommend that you speak with Antone when going into the store. Amazing! Professional! Caring!

Go see Voris. He was great to work with, knowledgeable and friendly. He made my experience of buying a kitchen table seamless. I’ll definitely be seeing him again in the future for future needs!

Sam was incredibly helpful and knowledgeable. He went above and beyond to assist us in finding the perfect bedroom set and mattress for our home. I highly recommend his expertise and excellent customer service.

Antone was great. He helped us with purchasing our sectional. He really connected with us well and is very friendly. He is very informative. Best sales man I've worked with when buying furniture. We will definitely be back again for outdoor patio. Highly recommend him!! Ashley.. give this man a raise (:

Antone was beyond amazing. He made the whole process easy. He didn’t make us feel pressure, nor was he pushy. He gave us our space yet was there to answer any & all questions. He is very personable & his personality is remarkable. We will definitely come back to furnish the rest of our home with him.

Sam was amazing! Found the sofa we were wanting, quick and efficient transaction. Thanks!

Sam is the greatest! I was in and out, just like I like it!

Voris was so helpful the minute I walked into the store! He spent hours helping me chose the perfect furniture! He was very patient and did his best to make sure I was satisfied. Would definitely recommend him to anyone in need of new furniture!

Voris did an excellent job directing me to the recliner that fit my needs. Pleasant experience and will shop with Ashley in the future!

Amazing customer service from Antone will definitely be going back for future purchases

I had Bailee help us and she’s amazing! She’s she so sweet and very professional helped us with every question and concerns we had . Walked us through everything. She even gave my kids something to play with while the process was done. She’s very knowledgeable of the products . Overall she made my experience easy and comfortable! Thank you !

Jose was awesome kind and courteous couldn't ask for a better sales associate

Jose was great - very friendly and smooth transaction- will shop here again I’m sure.

Jose has been great to work with! Highly recommend!

If you want great furniture please come Ashley! But what makes the shopping at Ashley even better; ask for Vorris as your sales representative. He is kind, patient, respectful, and knowledgeable! You won’t be disappointed!

We went here to look for a dining table. We were met by Jose who was absolutely amazing! He was extremely helpful and advocated for us with the financial company. Ask for Jose when you are ready for quality furniture.

BEN was very professional and had much patience with working with me greatly appreciate you and would recommend everyone to have you assist them . Thank you Ben Donna

Jose was on his game! Gave us great service and didn’t beat round the bush about anything. Give him a raise!

Benjamin was a delightful person to work with at the Ashley Homestore Capital Blvd in Raleigh. We are looking forward to getting our furniture delivered.

(Translated by Google) I bought a twin bed, it never arrived (Original) Compre una cama twin nunca llego

Ben was the man. Super helpful, knew his stuff, and I will only ever work with Ben for my furniture needs in the future. Awesome guy and great store

I went to the store and Ben was sooo helpful. He helped me in the whole process to get my new bedroom and living room. He is very nice and kind guy. Thank you Ben!!!

I spoke with Maryam over the phone & she was super helpful with my general questions. I went in to the store the next day & asked for her specifically. She knows the inventory and took her time answering additional questions. She was personable & didn’t make us feel pressured to make a decision, even though it was after 7pm on a weeknight. We just purchased two days ago, so we’re still awaiting our delivery date, but Maryam assured me I could reach out to her if I needed anything in the meantime. We’ll definitely be requesting her for any future purchases with Ashley Furniture.

Superb service, quality products and friendly atmosphere. Sam was insane!

Great customer service… Jose was very helpful to my mother. Now she will have a very nice Christmas 🎄

Ben was an excellent help, was very professional and fun to work with and made our experience extremely enjoyable

Ben was amazing & so helpful! The easiest time shopping for furniture.

Bailey was a huge help with selecting out our furniture. Thank you

Maryam is great! She KNOWS their inventory and what to recommend! Beyond helpful!

Benjamin did a great job Very helpful!

I was just planning to look around with potentially purchasing. Maryam really helped me, she made me feel comfortable and help me decide to move forward with my purchase. This is my 2nd large purchase with Ashley Home Store and I’m sure I’ll be back in the future.

We got amazing customer service from Jasmine today and made our final purchases

Jasmine was great today and she helped us get approved for financing . We love the purple mattress and the Sealy Posture Pedicure. She has phenomenal customer service. We will be returning because of Jasmine.

Sam was an Awesome help!

Jose was a great help very knowledgeable and found me exactly what I need one of the best to do it

I went down to the Ashley store on Sunday. It was the last sale day for black Friday. Maryam helped me pick out a recliner that fits perfectly in my space. I love the zero wall sliding: when you recline, the back does not hit the wall! The seat cushion is firm and the lumbar support excellent. It reclines deeply for nap time, almost flat. The fabric is nice and feels durable but soft too. Price was great and no interest payments for 6 months made the purchase a no-brainer. Maryam was a helpful sales agent, knowledgeable and not too pushy. I have several Ashley pieces now and I am quite happy with their excellent quality and reasonable prices. Delivery and setup came within a week and it was painless and perfect. I can recommend Ashley store and furniture.

Justin was excellent

Voris did an amazing job helping me finding my sectional. 100% recommend him to anyone who struggles to find the perfect balance of furniture for that gorgeous new place.

Don’t Buy furniture at this stores, I got furniture with help of Raj. he will try to sell you giving with best discount but it’s hidden charges. He will try to sell Ashley store card with better promotion but there will be all hidden lies. Don’t buy with this store and beware of these kind of agents on store.

I worked with consultant Jose Andrade. He was absolutely excellent. He allowed me time to sit, ponder, walk around and just take my time. He was knowledgeable and attentive. Excellent experience!!! Thank you Mr. Andrade for your customer service.

dry easy shopping online and on phone with Benjamin. Made it very easy. Especially with moving to a new State He really made me and my family at ease.

Ben was great! It was an easy purchase of our new dining table!

Great and very pleasant

Sam was amazing! He pointed us to exactly what we were looking for. Great deal and terrific customer service.

Antone made our visit a pleasure. Antone was very patient and showed us various options and configurations based on our conversation. Stop by the Capital Blvd location and ask for Antone.

I just moved to this amazing state/ city and Ben took very good care of my living room needs ! Keeping my personal needs as a mother in mind he found me the perfect sectional for my son and I ! 10/10 recommend this location and Ben!

Antone was very professional and helped us a lot with what we needed. I highly recommend!

Had a great experience went looking for ideas on couches and left with not only couches but a dining table that we very much needed! The prices were perfect thanks to their Black Friday sales! Thank you so much for everything!

Very professional and knew exactly what I needed for my family. Very patient and he answered all of my questions. Wonderful shopping experience!!

Buyer beware! I was supposed to have no payments and interest for 6 months. Bill is do after a month and it's double what we agreed. I will absolutely will never do business with this company ever again. I've called 5 times to get this fixed. Someone screwed up and they know it. I'll be following up with corporate.

Such a pleasure working with Ben Gamble. He is very knowledgeable and meet all of our needs.

Ben was truly amazing to work with. So patient and kind! I won’t be shopping with anyone else at the capital store from now on I will only be calling Ben Gamble!

Today Mr Grant went Beyond to get all the Furniture I needed and to deliver it the week I WAS Available. Thank you Mr Grant!

Justin was amazing with assisting us with our new bedroom suit

Ben was very helpful and made the process of purchasing our new couch and loveseat easy and enjoyable. He was informative, but not pushy. The Showroom Managers were also very helpful and provided us with excellent customer service. Overall, our experience was wonderful.

Sam did a great job helping me to find the furniture that would work best for me. He was very patient while I took quite a while to make a final decision. The store selection was great, and the salespeople all seemed friendly.

Jose helped us find our perfect couch! Thank you Jose for your kindness and hospitality!

I came to this store looking for a mattress and Jose showed me all the options and that changed my life after my purchase. Now, my sleep has improved tremendously. Thank you Jose for your expertise and help me to get a better night sleep. If you are in the market for a any furniture go to see Jose he is the best!!!! I wish i could do 20 stars!!!

the store was nice and had really good options. Justin was very helpful so i recommend asking for him next time you go!

justin was amazing! he made looking for furniture so easy. my fiance and i went in to look for a couch and walked out with one in less than an hour thanks to him! i highly recommend shopping at this ashley. thanks again!

Jose is very professional and kind. We came in looking for a couch and he helped us out with the financing. Great customer service 100% recommended. Next time you visit the store ask for Jose.

Jasmin was a great help today! Thanks for your help

Maryam was the best sales representative I've ever met. She's very patient. If you're very indecisive like I was she guide you in the right direction. If you're going to Ashley Furniture don't forget to ask for Maryam. 10 🌟 service all around.

Ben Gamble was very helpful with me making my first big girl purchase and made the experience fun and relaxing!

Jasmine provided good customer service and was a great help to me and my family.

Jasmine was very knowledgeable and answered all my questions. Had a wonderful experience.

Maryam was great! Very pleasant shopping experience.

Sam gave us an amazing zero-pressure shopping experience on Black Friday. Highly recommended location for your home furnishing needs!

Sam was fantastic, he made our shopping experience quick and seamless!

Sam gave great service

We have a patio set from here and love it so we knew that this would be a good place to shop for a couch. Great selection and easy purchase. Go see Leann - she’s the best.

Voris Jose and Anton were very helpful! Ask if they have any deals!

Jasmine was wonderful. She made sure we received the best deal and was so patient with explaining the quality and benefits of each piece of furniture

Jasmine helped us with our new bedroom set and mattress. Thanks to her help we will continue to shop Ashley!

Voris is the best!!!!

Very helpful and friendly staff

Jasmine was great and helped us find the perfect couch.

Great experience. Left with exactly what I wanted. It was all very good

The service was absolutely marvelous Antone Greene was a very good sales rep

Justin was awesome in helping us select our dining room chairs. Excellent customer service.

This was our first shopping experience at Ashley and it went unexpectedly well. We had tried several other stores looking for a swivel chair for my wife, who has difficulty finding a chair that “fits” due to her petite stature. As we were running out of options, I suggested that we check out Ashley. Good thing we did. Sam Simons, a sales rep, met us at the entrance. Once he understood what we were after, he led us to the back of the store to try the Bradney swivel. Sure enough, it was just the right size and thanks to Ashley’s Black Friday sale, it was very reasonably priced.

Sam is the greatest salesman, very informative and patient and helps you get the best deal

Great job, Sam.

We are thankful for the deal we received from Bailey on our replacement set!

(Translated by Google) José was very helpful and the service was excellent! (Original) José fue de buena ayuda i el servicio era excelente!

Jose was a great help we really appreciate him! great job!

Jasmin was so friendly and helpful.

Jasmine is so helpful and knowledgeable and friendly! I have really enjoyed all of her assistance today on purchasing my new living room set!!😎👍

(Translated by Google) Very grateful my sales person was José Andrade, whom I highly recommend. (Original) Muy agradecido mi sales person fue José Andrade el cuál recomiendo ampliamente

Bailee was awesome!! Thanks for your help.

Benjamin helped us pick a great new couch and called financing for us on the spot. Great customer service!!!

Ben was our salesman and he did more for me in a day than any sales associate has done for me in my life great place to buy from

Way over priced, commission based sales pressure from the sales lady. You can find the exact same furniture for much less online.

Great experience with Ben. He did a great job of sharing different options and spent plenty of time with us. Never in a rush. Highly recommend this store!

Ben was very helpful in finding the perfect furniture for our home. Ben is very knowledgeable in the products and was fun to work with. Thank you for making our shopping experience the way it should be!!!

Jose greeted me When I walked into the Ashley Store. I told him I was looking for a recliner. He took me to that section of the store where I proceeded to test a# of recliners as he provided information about them. He answered my questions and gave me space to consider my options. I purchased a nice leather recliner at a great value. Jose was a pleasure to work with. Heidi S.

Ashley Furniture on Capital Blvd is a great place to find all your home furnishings. Justin was so helpful in helping me find additional seating for our dining table. He helped me place my order and when and where to pick up my new chairs. Justin and all the staff here are friendly and so helpful. I recommend them highly for all your home furnishings.

Justin listens and is very patient. We appreciate his genuine heart for customer service. Thank you Justin!

Justin is really knowledgeable- answered all my questions. He knew right what to show me when I told him what I was looking for!

Probably the best experience at a furniture store! Bailee was so helpful! She greeted us at the door explained the Veterans Day Promotion and walked us around the store helping us find the couch for the right size for our apartment. I told her most people just give us a flyer and send us on our way I really appreciated her walking us around! We ordered the couch and can’t wait for it to be delivered! SUPER fast delivery it’ll be here 1 week after we purchased it— can’t wait! Thank you again Bailee for the great experience!

Sam was amazing! Took the time to show us several bedroom sets for our boys and made sure we were happy with our selection by answering all of our questions. Outstanding customer service!!!

(Translated by Google) I liked it from the first day I entered the store, the advisor Jose is very patient, very easy-going and looks for a thousand ways to save on the product you decide. (Original) Me agrado desde el primer día que ingrese a la tienda el asesor Jose es muy paciente muy tratable y te busca las mil formas de ahorrar en el producto que decidas

Sam the salesman was very helpful, patience, and friendly. My customer service experience with Sam was great.

The showroom was warm and inviting. Our salesman Antone was very friendly and knowledgeable about just what I was looking for! He helped me find the most perfect sofa. Financing was super simple and 12 months interest free! I could not be happier with my choice and for going to Ashley HomeStore in Wake Forest. 10/10 recommend!!

Benjamin did a good job of listening to our preferences and showing us options that were suitable for our needs. He was friendly, and patient and knowledgeable about the products. To our surprise and delight, the furniture that we selected was available to be delivered to our home within a week!

Ben was great! We got a new kitchen table and he was very patient and informative during the whole process ☺️

Ben. He was great and stayed late to serve us

(Translated by Google) Excellent!!!!! The attention of Mr. Jose Andrade and Mr. Antuan, I recommend them, they helped us get what we want. Thank you so much. We will be back!!!! (Original) Excelente!!!!! La atencion del Sr Jose Andrade y el Sr Antuan, se los recomiendo , nos ayudaron a conseguir lo que queremos. Muchas gracias. Volveremos!!!!

Great to work with. Wonderful sales staff!

Jose Manuel was very attentive and answered all of our questions rapidly. He made the process smooth!

Antone was very helpful, professional, and patient while we made our decision. Highly recommended! Thx

Great environment. Prices are amazing.

I enjoyed purchasing furniture with the help of Jose. Great experience!

Antone was amazing ad very fast

justin and jose did an amazing job, we are really satisfied:)

Sam was amazing help. He gave us plenty of information on sectionals and kitchen tables! We left the store very satisfied! Thank you so much !!

Bailey silvers was amazing and very helpful. This store is great and had alot of options.

Ben was fantastic, finding our furniture was super duper easy, love Ashley will definitely come again!

(Translated by Google) Thank you Mr. Jose Andrade for your help, excellent person and seller, we found what we were looking for in Ashley dining room, living room set, bed😍 (Original) Gracias señor Jose Andrade por su ayuda execelente persona y vendedor, encontramos lo que buscabamos en Ashley comedor,juego de sala,Cama😍

We loved working with Vorus McBurnette. He is extremely knowledgeable, kind and patient. We spent 2 hours deciding between several pieces for various rooms. He was able to find quick substitutions to better suit our needs. We ended up purchasing extra furniture we hadnt originally planned for and he gave us a great deal! Best furniture specialist we worked with. Highly recommend.

Voris McBurnette was so knowledgeable and made the process of buying furniture so easy. Thank you so much!!

Me and my mom came in to look for new living room furniture. Justin was very helpful and friendly!

Voris was very personable and helpful from start to finish and helped guide us to exactly what we wanted. We were very impressed by his efficiency & we will be back upon any other furniture needs.

Antone is amazing! He did an amazing job at helping us make an informed decision. The whole process was super easy! Will definitely return.

Adriana was fantastic and very helpful!

I visited this store on Jun 2023. After a long discussion with the sale person about options he offered, I declined any credit card application. I was looking for something I can afford without monthly payment. Salesman insisted on Ashley credit card. I explained to him multiple times I don’t want any credit card. After I get home I received an email from credit bureau that a card is added to my account as showed in the picture below. I called Sam and he said it’s just a soft credit check and it will be closed automatically after 3 months if I don’t use it. I never used this scam card ant its still active. With No my consent he applied on my behalf which I don’t really appreciate. That’s illegal and not good.

Jose Andrades was very friendly, gave us plenty of time to make our choice and was so nice. When go there ask for Jose Andrades.

Fantastic experience as always. Sam is a true professional

Mr.Grant was awesome. He helped my boyfriend and I pick / purchase an entertainment center for our first apartment. Super friendly and super knowledgeable!

Our sales guy Voris McBurnette was awesome and helped us so much! Great experience! Got the furniture we wanted!! Thank you!

(Translated by Google) The service in Spanish is magnificent with José Andrade highly recommended (Original) El servicio en español es magnífico con José Andrade muy recomendable

(Translated by Google) Jose Andrade you are Ashley's best salesperson😊 (Original) Jose Andrade eres el mejor vendedor de Ashley😊

Very nice and helpful

(Translated by Google) I think it is a very good purchasing experience, good customer service from the seller José Andradres, very grateful for his treatment. (Original) me parece muy buena experiencia de compra buen servicio al cliente de parte del vendedor José Andradres muy agradecido con su trato

Sam was great. Thanks.

Great experience from sales with Antone and would do business again.

Antone was wonderful, he had an awesome upbeat and very inviting personality. He was very helpful with my recliner purchase! I highly recommend this Ashley location!

Antone is the best

Justin was super helpful with setting me up with a new coffee table. Easy and efficient process

Justin was amazing helping me through my new and first time purchasing at Ashley Furniture Store 👍👍👍

Ben was great!

Sam was courteous and patient the whole time. He helped me pick a beautiful bedroom set for my twin girls. I know they're going to live it.

Sam was awesome

Jasmine Excellent service

Jasmine was awesome!!!

I went into Ashley Furniture and was immediately greeted by Justin - he was very helpful, informative, and patient while answering all of my questions! I’m usually very indecisive, but his knowledge of the products helped me immensely in making a decision. I really appreciated that he listened to everything I said and made sure I was happy with my decision in the end! He wasn’t pushy at all and I will definitely be buying from him again!