Ashley Outlet Raleigh, NC (Pleasant Valley Promenade)

Chloe was exceptional! She listened to my wants and needs and was not your typical pushy sales person. She made me feel comfortable and after looking at 5 different furniture stores, i found my favorite couch at an amazing price right here. Thank you chloe! I will be coming back for more furniture and refer you to my friends and family.

Kevin was very patient and helpful. I highly recommend him.

They had furniture at a good price in the size and color I wanted. The service people including Buddy were helpful and not pushy. The furniture seems like a good value and unlike the online places I don’t have to dedicate hours to build it.

We had a great experience at Ashley Furniture! Preston was an amazing salesman very patient, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand what we were looking for and helped us find the perfect couch that truly fits our space and needs. He made everything smooth and stress-free. We really appreciate his professionalism and excellent customer service. Highly recommend asking for Preston when you visit!

Robert was very helpful and made the experience great!

Raymond is knowledgeable and easy to work with. he took extra time to make sure my mom found what she wanted

Buddy was a great salesman and very helpful!!!

Robert was very helpful in helping us buy our first couch.

Chloe was amazing!

Thanks to kind and helpful staff

Chloe was so friendly and very patient. Helped out a lot with making decisions.

Thank you, Robert, for your service today! We had a great experience and went home with a fun new sectional. The whole store has a positive vibe. Thanks, Robert!

Today's visit was awesome. Raymond was extremely helpful with helping my elderly mother pick out a new mattress. We will be back for future purchases.

Chloe was extremely helpful with our purchases today. She was amazing with our little boys as well. Super sweet and just made our experience wonderful

良質な家具を低価格で販売しています。この辺りはいくつもの家具屋が集まっているエリアですが、家具を選ぶ際にここは立ち寄るべきと思います。 Ashley Outlet provides great price and kindfull consultant. This area is home to many furniture stores, and I think this is a must-visit when choosing furniture.

Raymond was very helpful and friendly. He worked with us very amicable

I highly recommend this location specifically for best savings at Ashley. Everything I wanted was on sale and I got savings on every single piece. Robert helped me find the perfect pieces for my living room!

Robert Barker was knowledgeable and efficient!

Buddy did a great job with sales. Purchased a sofa and chair from him. Great experience.

Raymond was the best sales person he was so kind and packing even with me having so many questions

Raymond 100% is the best sales rep I’ve had the pleasure to work with. Outstanding gentleman and outstanding presentation.

I came to the store with something specific in mind and Robert knows his merchandise. He took me directly to the bedroom set I was describing and took extra steps to be sure I had the best possible pricing.

Had an amazing experience purchasing a dining room table today. Our sales associate was Rachel and she went above and beyond to help us pick it out, take measurements, and find a way to get it home. All around incredible and friendly customer service. It was going to be tight, if not impossible, to get in our SUV but Rachel and Cash found a way to partially disassemble it so that it would fit. Would absolutely recommend this store to anyone. Thank you for all the help today, we are so happy with our new table!

Our sales personnel was good, but being a new hire was not familiar with the full purchase experience and the pricing due to their current event. She invited the store manager over to answer our questions/ concerns and at that point things when down hill with the manager putting the buy pressure on using their financing option which we don't want to use. This would be a check or debit card sale. When he understood that is when his attitude changed from treatment like we were friends to loosing interest in us. At that point we left. Our purchase would have been 3-4k.

Marcus was absolutely fantastic. I just moved to Raleigh yesterday and was somewhat on a time crunch getting primarily a bed frame but in addition, a dresser and nightstand before starting my job. He was very nice, accommodating, and gave me space to find something that worked for me without any pressure at all. I found the set the worked for me and was able to find a suitable delivery/assembly date that worked for me. Highly recommend purchasing furniture here as they will take care of you and are very friendly. Prices weren’t too bad as well. I haven’t received it yet but you get what you pay for. If you’re looking for an economy option, they got it. If you can splurge a little, they got it as well!

The costomer service at Ashley Outlet was superb. We felt well taken care of, but not smothered by the sales rep. There was no pressure, just helpful information to answer our questions and suggestions that helped us consider our options. Very happy with our experience!

Salesman, George "Buddy" was helpful in finding the furniture I needed for my room. He followed up with texts & emails as promised in a timely manner. He provided excellent service.

Ask for Rachel and let her know what you are looking for and leave the rest to her. Above and beyond definitely will be back and will recommend to people.

Kevin was great! Helpful and informative and made the process easy. Would definitely recommend and will be back for future needs!

We had a wonderful experience shopping at this facility. Sales agent answering all our questions and helped us find what we wanted and processing our order.

I was greeted upon arrival and was taken care off until I left. Thank you buddy for the great customer service. Definitely coming back.

Ashley Outlet in Raleigh NC is a great furniture store to shop, Joseph the sales representative is amazing he is kind and patient. He made buying furniture seamless and stress free. I would highly recommend!

Rachel was very personable and helpful in making my selection. She gave me several options to meet my needs. Thumbs up for me👍🏾

Rachel was great with her decorating advice! She used a pillow that came with our couch, to walk around and show us which chairs looked the best with our current furniture. The experience was smooth, easy, and calming. We didn't feel like we were being followed around while looking, and we didn’t feel pressured into buying anything. Overall, we had a great experience and we will definitely be back for our future furniture needs!

We had an excellent experience at Ashley Furniture, thanks to our salesman George “Buddy.” From the moment we walked in, Buddy was friendly, knowledgeable, and genuinely interested in helping us find the right furniture—not just making a sale. He took the time to answer all our questions, explained options clearly, and never made us feel rushed or pressured. Buddy’s professionalism and positive attitude made the entire process smooth and enjoyable. He truly went above and beyond to make sure we were happy with our choices. If you’re shopping at Ashley Furniture, ask for George “Buddy”—you won’t be disappointed!

We had the best experience at Ashley Outlet! Most furniture stores the employees are marginally helpful. But Rachel was AMAZING. She took the time to not only genuinely help me and my mom find what she liked and needed but she went above and beyond to share her expertise in sleep health and worked with the manager to help us get a discount. She was not pushy but just super kind, welcoming and helpful! We appreciate her!

Robert was very friendly and made the process extremely quick and easy. recommended!

​I cannot recommend this store enough, and that is largely thanks to Raymond. From the moment we walked in, he made the entire shopping experience seamless and stress-free. Raymond was an incredible person to work with. He was extremely patient and took the time to understand exactly what we were looking for. He carefully walked us through various options, explaining the features of different pieces without ever making us feel pressured or rushed. ​It’s rare to find someone who combines professional expertise with such genuine kindness and care. If you are heading to Ashley Furniture Outlet, definitely ask for Raymond—he will take amazing care of you!

Fantastic furniture store! Joe Orosz's customer service was outstanding — friendly, knowledgeable, and efficient. The purchasing process was smooth, quick, and stress-free. I’m very happy with my purchase and would absolutely recommend this store to anyone looking for quality furniture and great service.

We had a wonderful experience. We were instantly greeted and helped by Joseph. He was extremely nice and kind. He let us look around and would help here and there as needed. We were extremely impressed!

Excellent experience working with Clotilde and Dwayne. Wonderful showroom with a great selection of furniture.

We went in looking to furnish the master and guest room. Nas, helped us out and took care of us. This was a huge help as we just moved into a new house and you can never prepare enough for that. His customer service and knowledge of sales plus some, helped us a lot.

Joseph was excellent! He compared prices for us with the regular Ashley Home Store, took the time to explain different packages and specials going on, and just really worked with us to get a product that was in our budget. We’ll be visiting for other home buys!

Rachel was very helpful in helping us get the furniture we needed without pressuring us.

Buddy was so patient and helpful I told him listen I am not leaving today without the furniture of my dreams and he said I am going to help you find it even after 5 hours he still was patient and tolerated how indecisive I was and continued to help me after I changed my mind on different pieces 100 times he still was happy to help GO CHECK OUT BUDDY FOR THE FURNITURE OF YOUR DREAMS

We were just at the Ashley Furniture outlet in Raleigh. Robert was very helpful and pleasant to work with. Would highly recommend.

Staff were all incredibly helpful!

I went to the Ashley Outlet in Raleigh Nc recently and ordered a Full size headboard and Rachel the sales representative assisted me with the purchase of my order and she was very helpful and professional and kind and funny as well.she was able to find a headboard at a good price and she assisted me with the purchase.on the way home she called to let me know that the headboard was not available for pickup because they were out of the headboard in the warehouse but she was able to make a pivot and was able to work out another headboard that was available for pickup at the warehouse the next day and I was able to pick up the headboard and she was the best at getting the job done she needs to be regonize for her assistance

Robert was very knowledgeable about the furniture that you have. Highly recommend Ashley Outlet.

Wonderful shopping experience! First time in Ashley Furniture for Hubby and myself. Sales specialist…. From Wisconsin was outstanding!!

The sales rep. BUDDY, was kind, attentive and knew what he was doing...very good experience...I would recommend...

Experience was great. Robert was very helpful from start to finish.

Exceptional customer service from start to finish. The staff was knowledgeable, attentive, and resolved my issue efficiently. Truly impressed with the professionalism

Marcus helped me pick out furniture for my new apartment and was absolutely fantastic. He was helpful and quick and the store was impressive and organized!

Everyone were helpful and friendly.

We just purchased a whole living room set from here and Rachel McDonald was THE ABSOLUTE BEST salesperson to work with!!! She was very informative, friendly and super helpful!! She made our experience amazing and we will definitely recommend her to everyone we know!! The delivery guys were super nice and efficient too!! Kudos to you Ashley Outlet!! We will shop for furniture here moving forward!!

I was greeted as soon as I walked in and offered assistance. I wanted to look on my own so Marcus, the sales associate told me where to look. There was a variety of living room tables and a variety of prices. I found what I needed in a price I wanted to pay. While I was looking Marcus asked if I was finding what I was looking for and answered questions I had. Check out was easy. I would definitely go back here first if I need something else.

Very good.

All you need to know about the Ashley Outlet Store in Raleigh is Bob Barker. You heard me right, Bob Barker. The prices were the best we found in Raleigh. Bob was incredibly helpful, no pressure. Ask for Bob.

I had a great experience today at Ashley Outlet, Mr. Buddy did a great job answering my questions, didn't feel pushed to make a purchase. I will definitely come back for another purchase.

Rachel was super helpful with my purchase. I just had surgery and needed a new pillow asap. She was super helpful, knowledgeable, and empathetic to my situation, even said she got into this profession because she wanted to help people sleep better. She was exactly the kind of person I needed!

It was such a pleasant experience at the Ashley Outlet store last week. Our sales associate Robert was particularly helpful and extremely patient. He was not pushy at all, which was such a relief. He gave us the time and space we needed to browse around. He answered all of our questions and helped us find exactly what we needed. We felt supported and cared for.

Preston was a great help today! He helped pick out exactly what we needed and helped load it all up for us!!! We will definitely shop here again!!!

3rd stop of the day checking out couches. We were greeted by Rachel, and couldn’t have been better informed about their products. No high pressure sales tactics, just solid advice and information to help us make the best decision for ourselves. Ended up finding exactly what we wanted for a better price than expected. Great first experience furniture shopping!

Great customer service and very customizable options. We had many questions that were all answered instantly and concisely by Kevin our in store representative. Would recommend coming here, they always have great sales going on!

Service at the store was good. Delivery and post delivery was terrible. When we originally bought the bed we were told it did not need a box spring, just a mattress, that was not the case. Had to buy a box spring. Delivery guys damaged our wall and floor and all they said was “we took a picture of it”. No instruction of who, when or where to call. Called Ashley Store and they are unwilling to do anything because I didn’t call within 72 hours (another item not disclosed). I will not be shopping at Ashley again.

Wow wow wow. Robert was very very patient with me and was able to answer every single one of my questions clearly. I picked out a very nice bedroom set with a nice nightstand that has a secret drawer. Very excited would 100% recommend. Jose the manager was very helpful too!

Had a wonderful time at this establishment. Worked with Chloe and Robert on my living room and they helped me pick out the Dallmore sofa set. Chloe is very beautiful come buy from her!

Kevin was wonderful. Maintained good communication and answered all of our questions.

Salesman Marcus was very patient and Helpful with my Ashley Experience Thank you kindly

The Sales Manager @ Ashley Outlet provides EXCEPTIONAL Customer Service!

Buddy was excellent - he answered our questions and more importantly educated us on several items. The best salesperson doesn’t act like a salesman, and he was all that. I’d recommend him to anyone.

Buddy was absolutely amazing. Very helpful. And made our experience easy and enjoyable! Thanks Buddy!

Excelente servicio, variedad y precios. Muy recomendable.

Buddy was great

Sarah was amazing and helped me pick the perfect bed set!

Worst customer service utter rudeness & disrespect they don't even deserve the one star. I witnessed rude disrespectful employee & his manager verbally assaulted an elderly woman for no good reason. You all need to do better you lost two customers that day. The manager was totally out of line. One star too good for this trashy store.

If zero were a star, this place would win the Academy Award for Worst Performance in Retail. It’s a junkyard of dysfunction rudeness, mismanagement, incompetence, and zero price integrity. The store manager leads charge with dismissiveness and chaos. I’ve never felt so disrespected or misled in a retail environment. Avoid unless you enjoy frustration.

As a senior citizen above 75, I am compelled to warn my fellow consumer's about this horrible establishment. After spending more than 4 hours over a two day period looking for honesty in pricing integrity,I found the rudest salesman, Robert and Jose. Once the bait and switch was called out, the behavior showed itself with arrogance without apology. On Wednesday the price was quoted at one cost, the next morning when I went to pay it was a $100d different. I will quote verbatim what was said to me, ",you ain't getting it for that,"

From the time I entered till the time I left, we were given superb customer service. Staff weren't aggressive, and gave me my space to explore the store in my own time. Would recommend store to all for a relaxing atmosphere. I purchased a dining table, and chairs, a couch, and 3 bar stools. Will definitely return for future purchases.

Rachel was super helpful! She listened to me be annoying and change my mind a bunch of times, but was super patient and helpful!

Another satisfied purchase from the Ashley Outlet! They are my preferred store for value, quality, and great customer service.

Marcus helped us out so much!

Thank you, once again Ashley’s furniture…. They nailed it with their excellent customer service and professionalism!!! This time I went into the store Instead of online and worked with “Robert” As my sales assistant …he was .. very knowledgeable of all the furniture selections that I inquired about, he was patient with my decision-making and helped me to secure the purchase and even helped me set up next day delivery!!

Great service by Robert and very helpful!

Wonderful experience! Kevin and Joe were absolutely awesome to work with. They both were very attentive, professional and cool with our kiddos! So excited for our new couch!! Def go see these guys!!

Awesome service, it was great experience all around, very respectful of our budget, very professional and very knowledgeable of their products. Definitely recommend having Kevin to help you on your next purchase. Joe the manager was also amazing and he put a great deal together for us.

Buddy was great! Super helpful, patient, ans nice.

I called in and spoke with Joseph to check and see if they had what I was looking for. They actually did so I was able to locate and pick up the bar stools I was searching for all within an hour or so. Joseph was a great help over the phone and in person. We appreciate your service!

Bought rec sofa 2 years back. Paid $500 for 5 year warranty. Now the leather is torn and no warranty support at all. Ashley is asking to contact 5startservice and they are saying this is not covered. Then why was i proposed 5 year warranty service or replacement. Very bad customer experience Pathetic customer support Hopeless warranty services Nowhere to go. Frustrated customer.

Stopped in to see what they had in stock. I presumed this was a damaged good store. While they may have some, you can also get typical Ashley items at a savings!!!! Worked with Joe, the sales manager, good guy and best of all, even donating to charity we saved upwards of 20%. Plus, if you get the 5 year extended coverage and don't use it, they will give you store credit for that cost!! This is our new found, go to furniture store!!!

Great, super comfortable loveseat and sofa. Good sales price and easy to negotiate with sales team. Can't go wrong for everyday furniture purchases.

Had a wonderful experience with the staff at this store. They are very knowledgable and willing to work with you on finding just what it is you are looking for. Everyone in the store was a delight to interact with and show they truly care about your experience and helping you find solutions.

Great experience. Very attentive to my needs.

Robert was amazing and really easy to work with. He did great guiding us through a sofa selection

Rob and Laura were great help with showing us options and helping make our purchase.

I've never been more insulted in my life. Recently moved to Raleigh I'm in need of furniture. Looking around with the salesman "Robert" I was very specific about my needs. After explaining everything, Robert told me his delivery fees are in the price! At getting me my final numbers, the delivery fees were in fact extra! All he had to say upfront, those fees are extra. It wasn't explained upfront. After calling him out; he says "I speak well". What a condescending tone for him after being caught lying. I would avoid this place if salespeople are not upfront and unethical as this person has presented himself. I've gotten more honesty from a used car salesman.

Perfect

Chloe was great helping us find a new bedroom set

We can't say enough about the incredible experience we had at Ashley Furniture, all thanks to Buddy Eubanks! From the moment we walked in, He made us feel completely at ease. He took the time to listen to what we were looking for, without ever pressuring us. He is so knowledgeable about the products, offering great suggestions that perfectly fit our style and budget. The process was smooth and enjoyable, and we walked away with furniture we absolutely love. This kind of outstanding service is rare, and Buddy truly deserves every bit of praise. If you're shopping at Ashley Furniture, I highly recommend asking for Buddy—you won't be disappointed!

Robert was very patient kind and thorough. His knowledge of furniture is impeccable. I would recommend anyone to ask for him when visiting Ashley Furniture. You guys are lucky to have him. God bless you Robert.

I have only bought furniture once in my life before, and it wasnt at at Ashley. Well Sarah was exceptionally helpful in walking us through all of the options on a bedroom set that we saw. A nice wide selection, at reasonable prices (did go on Labour day), and great customer service.

Mr. Eubanks was very courteous and he was also very knowledgeable about Ashley products. He had helped address our product inquiries promptly and helped us reach our selections successfully. We had a great furniture buying experience this afternoon. We sincerely thank him for his great assistance in our Ashley shopping experience.

Jon was very helpful and it was an enjoyable shopping experience!

Chloe was knowledge and super helpful. Thank you for all your help

Salesman B.Eubanks was very pleasant and took care of our purchase.

They have very friendly staff and quick service! John was very helpful and kind.

Buddy was great!!! Very helpful, friendly, led me straight to what I was looking for and awrsome experience!!! Can't beat the price!!! Go see buddy!!!!

Very good customer service jon was very patient and helpful with all the questions I had for the furniture I was purchasing

Jon was extremely helpful both times I came in. I was able to get everything I needed and get delivery scheduled during my move!

Buddy was extremely helpful in finding our sectional!

Buddy was amazing, helpful and kind!!

We purchased furniture for our new home. We found our experience with Joseph and Jon to be very helpful. They were not pushy and answered all of our questions. I would highly recommend working with them.

Jose and Buddy provided good customer service. Very friendly & helpful!

Chloe was very attentive and helpful with my search! I highly recommend!

Great furniture for an amazing price! I will definitely be back!

Good visit, no pressure and salesperson was there when needed. Ordered a couch which will be delivered so cannot rate delivery experience at this time

Excellent! Working with Robert was a pleasure. The perfect balance of being available for questions & space/time to consider my options without hovering. Thanks Robert!

Joseph was absolutely 🤩 amazing, he took the time to walk us through the best options and he was extremely pleasant and helpful.

Robert was super helpful and even allowed us to rearrange the sectional in store to see the modular options! Great and smooth experience!

Chloe & Jon Great customer service a pleasure to do business with them both

I worked with Robert on a busy Sunday. While I was shopping he was working with at least three other customers at the same time. Even with all his other customers he made me feel like I was the only one that mattered when we were working together. He took his time with me and went over everything in detail. He even helped me move pieces around the show room to see if they’d match and work together. I had a really positive experience shopping at Ashley’s with Robert by my side.

Jon was very helpful & patient. He answered all questions & made it a painless experience

Ask for Robert, helped me find a nice firm couch!

Buddy my salesperson was very helpful and personable. He took the time to listen to my needs and gave me plenty of time to make my decision and I bought a beautiful couch. Thank you.

Great shopping experience! They had a ton of options for everything: couches, chairs, tables, beds, etc. Jon helped us and was great. He greeted us at the door and would occasionally come and check on us. When we were ready to purchase, he was ready for us. Will likely be back again for more pieces!

We had such a great experience with both Robert and Buddy. They helped us through the whole sofa buying process and were always patient with us as we took time to decide.

hfc name: George eubanks amazing service , fast service very attentive and good salesman overall very considerate prices as well overall a great service.

Laura was great and awesome customer service

Laura was a great help with details and finding what we wanted and also a great price.

This was my first time @ the Ashley Furniture Outlet 6234 Glenwood ave, Raleigh, NC! I had a phenomenal experience at this location! The store was clean and customer service from Joseph (Manager) and Laura was superb very nice and knowledgeable about everything from furniture to future sales they answered all my questions! They were very helpful! Thanks again Joseph and Laura! Keep up the good work!

This was absolutely the BEST experience I've ever had shopping for ANYTHING. From the minute I walked in the door, I was greeted with a warm smile and "what can I do for you!" Jon was there not to sell me something but to genuinely serve me. I was picking out furniture for my college bound grandson. Jon was so helpful in helping me find and coordinate the items I needed. He was a God send!!!

Joe was amazing at explaining everything 10/10.

My wife and I stopped into the Ashley outlet store to look at some chairs and sofas, buddy Eubanks provided great customer service, was extremely knowledgeable and personable. We ended up buying several items from the store and will definitely return in the future.

Customer service was fine until I asked about Ashley promotions that are “In store only on the website”. The sales rep insisted on using their own promotional pricing that was higher than the website’s; even though this is supposed to be an outlet store. I let them know that his quote was not a price match and asked if I could obtain the promotional pricing that was for in store purchases only. He said he could not run me a new quote because I was not “ready to buy” even though I was if he had offered the fair price. I asked if I needed to go to a regular Ashley’s store to get this offer and his response was yes and ripped the sales quotes out of my hand. I doubt he would have treated a male customer the same way when trying to negotiate. Case in point, rude customer service and predatory sales tactics.

Visited the Ashley Outlet looking for a dresser for my bedroom suite. I was immediately assidted by Robert, who was able to help with the selection and find a delivery date that fit my schedule. Great customer service!

Chloe was knowledgeable and helpful without being a pushy salesperson. The store was clean and easy to navigate. Prices were a bit high but it is a high end brand. We were aloud to take our time without any pressure tactics. Everything was explained and all financial options were given. Enjoyed our shopping trip

Dakari A. was courteous, very friendly, knowledgeable, professional and helpful. He is a great asset to Ashley Furniture and deserves recognition and commendation.

We are super grateful to have met Dakari on the day we started our search for a mattress. He was super knowledgeable of the brands of mattresses, their technology, and complimenting accessories to enhance a mattress that may not have been in our budget. We didn’t buy the same day because we thought we’d find a better mattress elsewhere, but found ourselves back to him because everyone else around Raleigh had nowhere near as much knowledge about mattress technology as Dakari did. Every other sales person made every mattress sound the same or even gave false information or didn’t know what some mattress lines had to offer! Fortunately we came in the store again when he was working and bought the mattress and adjustable base we had discussed. I honestly don’t think we would’ve found the right mattress for us without him. He’s passionate about people getting a good nights rest and understands it’s direct role in a persons health. The only reason I’m giving four stars is because these google reviews reflect this Ashley’s as a whole I’m sure and I must say this Ashley’s best asset is Dakari, he is very professional in presentation, personal in his connections with customers, and is knowledge about the products they’re selling. Everyone else kind of stayed out the way or kept it to the bare minimum. The manager is very reasonable too but kept his distance. So I don’t know that I’d return to this Ashley’s, but I would certainly seek out Dakaris advice on mattresses!

Dakari, Laura and Jose the manager were fantastic. They didn't pressure us but they were so helpful and kind! We found a quality sofa and got it on sale with an affordable delivery fee. Highly satisfied and highly recommend. Can't stress enough how nice and knowledgeable everyone was!!!

Amazing experience and very good collection, we got our sofa here with good discounts. Staff are really good

Amazing experience and they have best collections.. we bought our sofa here and on time delivery

Rob was great! Got us in and out with exactly what we wanted. Great service all around!

Chloe was such a helpful sales person! Really patient and kind, she made the process of buying a couch so easy.

I drove in from SC knowing what I wanted and I met Laura who assisted me. She gave me a few options however let me glance around. In a matter of minutes she showed me what I thought was the best option and in 15 minutes the transaction was completed. I’m happy with the experience and Laura’s professionalism in my experience. My daughter will be comfortable with her new living room space. Thanks, Nichelle

Sarah was great to work with! She really worked hard to get us everything we wanted and ensure we got the best price possible. Great selection allowed us to quickly find what we wanted without shopping all over town. Very happy with our experience.

Rob!!! Patient, helpful and kind- ASK FOR ROB😊😊

Sales rep did a good job of answering questions, making suggestions and (most importantly) did a good job of giving us space to talk when we need.

Chloe was outstanding! She helped with answering our questions and made the whole process easy! Will definitely come back again!

Joseph Orosz was an excellent sales person that helped us pick out our new furniture.

Jon made furniture shopping easy and painless, answering all of our questions and helping us find the right sectional and ottoman while staying in our budget and delivery timeframe.

Jon was great! Definitely was the reason we bought our new sleeper sectionals!

Amazing experience! Chloe was great

Laura was wonderful to work with and helped us get a couch that is perfect for us and our pets!

We worked with Laura today and she did such an amazing job helping us find a couch for our new home!

Excellent service from start to finish. Everyone here was kind and helpful. Jon was fantastic in ensuring I had the information and time I needed to pick the best chair to pair with my couch. Would recommend Jon and this Ashley Outlet to anyone.

My experience was wonderful jon my tri-state friend help me open up a credit and find bed sets for me and my son i will be back to get a sectional and if hes not working that day ill come back the next

I love Ashley furniture! Thank you Joe O for being so helpful, you made my purchase and the process quick and easy!

Robert was extremely helpful finding the exact couch for me. I really needed help finding one that fit me since I’m really tall and most reclining couches are too short. We found a great couch and he really made it easy!

Had such a great experience and a nice time talking with the employees. Found two great pieces for my home. Joe and Buddy were so friendly and was a stellar experience overall.

We had a wonderful experience and found some great pieces! Everyone was so nice and helpful, Buddy and Joe were so much help!

Jon was absolutely awesome! Super professional, super chill, and made furniture shopping a total breeze—seriously, easy peasy. If you’re heading to the Ashley Outlet on Glenwood Ave in Raleigh, NC, definitely ask for Jon. He’ll take great care of you!

Dakari was super helpful in pointing us in the right direction for what we wanted to purchase. He explained the terms and conditions of purchase very clearly. We bought a rocker recliner, and are super happy with it. Can’t wait for it to come in!!

Dakari gave us fantastic service. Was straight forward and honest which made the process smooth

Rob was awesome, great service helped me find exactly what I needed

Had a good experience with Jon. We went in on July 4th. He was consultative. Asked us to come back next day and we bought. Thanks Jon.

Jon, our sales representative was extremely helpful, knowable, and kind! His customer service is above reproach! My wife and I are extremely happy with our bedroom set selection! The entire Team there is friendly too! Thanks again Jon!

We had a great experience at the Ashley Furniture Outlet! After visiting seven furniture stores to find a sofa and loveseat for our basement family room, we were thrilled to find two affordable, comfortable, and decent-quality options here. Jose was fantastic—polite, helpful, and informative about the July 4th sale, without being pushy. He gave us space to browse and was there when we had questions. Checking out was quick and easy. No high-pressure upsell tactics, just great service!

Good selection. Chloe was great!

Robert was 10/10! Our was wonderful and he helped us find exactly what we were looking for.

I've been looking for a sofa with a chaise. My salesman was Jon and he was awesome. Helpful, knowledgeable but no pressure. I was looking for as much seating as possible but it still needed to fit into my condo. We looked at a sectional where you you custom fit your space. It hasn't been delivered yet, but it should fit nicely.

All good from start to finish. Associate polite, not pushy, provided information. Went and shop around, came back later to purchase. More info provided and explained all , going to recommend you all. Items delivered as scheduled with updates on time and prep needed

This was or last stop after being frustrated everywhere else. I feel like it was meant to be. Jon was our sales associate and by far exceeded my expectations! There were only 2 salesmen there at that hour and he managed to handle our needs while working with other people and hardly made us wait at all! He even called his manager to accommodate our pickup schedule even though it was out of the time frame! We ended up getting a sofa and a rug at which he offered to help load the sofa himself when we returned! He also folded up a huge rug and loaded it in to my car for me. My son is injured and can’t help and Jon’s genuine and helping nature really stood out. His customer service is beyond excellent. Super nice guy and very good at what he does. We will be returning to see Jon for anything in the future!

My husband and I were looking for a sectional for our living room. We needed one that wasn’t too big for our living room. We first were helped by Pat at a different Ashley store. He was very knowledgeable and friendly!! While that location didn’t have what we were looking for, he recommended we visit a different location and ask for Jon. Grateful he pointed us in that direction, as we found the perfect sectional!! Both Jon and Pat were amazing to work with! Both were awesome!! We’re already Ashley customers for life!! But we will forever more go to Jon and Pat!!

Sabrina is the absolute best. Wonderful team. So helpful and attentive.

Robert was great with assisting me! Answered all my questions and helped me find some really cool pieces!

Joe was really helpful in our purchase of a new sideboard for the dining room. He was there for questions when we needed him, but didn’t hover over us. He even helped us load it into the truck even though it was a busy weekend.

the warehouse at four oak. people are super friendly. i would like to go again.

Robert helped me purchase a couch today and he was so helpful!! He made the process so easy when comparing two different couches and all of my questions were answered! Super nice 10/10!!

Great customer service, Employees were very welcoming and helpful to me..Will be back..

Buddy was awesome and I highly recommend seeing him and shopping at this location!

Robert was a friendly and informative salesperson who was very helpful as we deliberated our purchase.

Robert was awesome

Melissa was very helpful and made the whole purchasing process seamless! She truly cared about us and wanted to help us find perfect furniture for a home we just purchased! I would 100% go back to Melissa!

Melissa was very helpful when we bought a chair

I love the furniture I got. Jon gave us a great service, he gave us good recommendations.

I stopped into the Ashley Furniture Outlet on a whim while driving down Glenwood looking for furniture. I was greeted by Melissa but she kindly let me walk around when I indicated I was just looking. A few things caught my eye but I continued down the street to check out a few other stores. After stopping at several other stores I returned to Ashley with the intention of purchasing one of the chairs I had looked at. Melissa greeted me again and waited patiently while I tested out the chair to make sure it was going to meet my needs. She answered all of my questions and made the purchase really easy. I highly recommend checking out this store for your furniture needs.

Melissa was great! She took her time with us and let us have plenty of time to try out couches and make a decision. She answered all our questions and made sure we got the best price possible! Thank you!

Robert was amazing!! So helpful with my recent purchase, he was so kind and attentive and made the process so easy!

Very friendly and amazing

Such an amazing experience with our salesman Joesph. Would 10 out of 10 recommend this location ONLY.

Competitive pricing, The guy named "Buddy" was awesome and made us feel valued and understood our requirements.

Found great stuff at the outlet. Robert was a huge help. Found good discount codes and helped arrange drop-off of furniture. Staff was wonderful and had a good selection.

Melissa was extremely helpful and was able to cater to my needs

Our sales associate, Laura, was amazing. She spent a long time with us and made us completely comfortable with what we were buying. Super friendly!

This Ashly Outlet is great. Wonderfully welcoming staff and a great selection of furniture and Mattresses. Dakari A. Helped us find exactly what we were looking for. He is knowledgeable, personable, and caring. Excellent customer service! We are already planning on going back to get the next couple of pieces we saw. Thanks again Dakari!

Robert was able to help myself and my partner find a perfect couch and other furniture to go perfectly in our new rental.

Jon was amazing— super professional, knowledgeable, and great humor. We were so excited to buy our first couch together and had a phenomenal experience with his assistance. Will be recommending! :)

Awesome service. Jonathan was great!!!!

John at Ashley Furniture in Raleigh was incredibly helpful and knowledgeable. He made my shopping experience smooth and enjoyable. Highly recommend asking for him!

I had a wonderful experience at Ashley Furniture in Raleigh, thanks to John! He was incredibly helpful and took the time to patiently answer every single question we had. John made sure to suggest the best furniture options that fit both our style and budget, and he also presented us with great payment plan choices. What truly stood out was how he went above and beyond to secure us handsome discounts, making our purchase even more satisfying. I highly recommend asking for John if you’re shopping here — his professionalism, knowledge, and genuine care for his customers make a real difference. Thank you, John, for making our furniture shopping experience smooth and memorable!

I found more than I was looking for. Melissa's assistance is top notch 👌🏼

Melissa is awesome. Made the purchase experience a joy.

Out still looking for furniture to refurnish my home. I didn’t know this location was so close. I walked in and Joseph quickly approach me with a greet and bright smile. I told him what I was looking for and he pointed to the area I shall look. He let me know all my options and assist me finding the perfect bar stools. Let me say Ashley Furniture has really outdid their self with customer service for me today. Go visit both locations and ask for Joseph at the Outlet in Raleigh!!!

Melissa was very patient, professional and exemplified excellent customer service.

Robert was very patient and knowledgeable about their products. He helped me get a great deal. Recommended shopping at the outlet store for great deals.

Jon was very welcoming and helpful. Great customer service. Good prices.

Jon was good and gave us a great deal..!

Melissa was an awesome help. Very knowledgeable.

Excellent experience with Jon. He is knowledgeable, courteous, and patient in his demeanor.

Thanks Jon!

Came in to purchase something, Robert was an outstanding and fantastic, knowledgeable and friendly sales rep with fantastic hair and great communication skills. I will definitely be making all of my sofa purchases through Robert in the future thank you Robert and again, great. Hair.

Laura was amazing! She got me a great deal on a sectional that I was unable to get at other furniture stores

Great place to shop. Large selection, staff was very helpful! Ask for Joseph!

I went to the store, Memorial weekend, to help a friend look for some chairs. Chloe was awesome, finding answers for all of our questions.

Chloe was amazing and helped us get the exact chairs we were looking for and was willing to go the extra mile to make sure we were happy and satisfied!

Dakari was excellent. Great customer service. Thorough details about the furniture.

Robert, was a very efficient , and got us the best deal for our furniture!

Robert provided a great experience, demonstrating professionalism, efficiency, and excellent communication skills, always ready to address our questions.

Great experience! Jose was helpful and made sure to give me the best possible deal for my budget .

great experience talking to jon! he was super helpful when shopping for a mattress. made the many choices not feel so overwhelming.

Jon does great job with us when we went to purchase furniture from Ashley, highly recommended!!

My salesperson was Laura and she was ABSOLUTELY GREAT! She directed me to my browsing areas, did not crowd me, offered options and advice and otherwise made this THE best furniture buying experience EVER! I actually enjoyed it.

Robert helped me for a long while, worked with me and saved me over $1000 well worth the time, I will be back again

Melissa was a delite to work with. She was so patient, professional and polite. I really appreciate her working with me and my mother to surprise my grandmother!

Jon was awesome! Helpful, but not pushy- made great recommendations and even called his district manager to get more savings! Well done Jon!🥳🤩

Robert's your go to person here!

Jon was amazing! When I walked in the store he immediately greeted me, went over and beyond through our entire interaction. He showed me pillows, talked to me! There was a family sitting on the sofa that I wanted to show my mom via FaceTime and he saw that they were still sitting. Jon accessed the furniture online so I could quickly show my mom. (You had to be here!) - Jon deserves ALL the stars! Thank you ⭐️⭐️⭐️⭐️⭐️⭐️

This is THE place to look for furniture!!! (Especially for a broke gal like myself) Laura and Robert were so so SO helpful!!! They were able to answer all my questions perfectly and were extremely kind and patient with me! They even printed out an exact detail of what monthly payments looked like and made sure to show me breakdown of costs and when my expected delivery date would be (less than a week!) Highly recommend going here for furniture! 12/10!!!!!

Worked with Jon Hedges & he was great! Super helpful and would definitely recommend!

We had a great experience today with Dakari. He was very helpful with buying our couch and we would definitely recommend coming here.

Melissa was great! Made things simple and very knowledgeable! Highly recommend!

Melissa was super kind and immensely helpful. I ended up getting much more than I came in for but it was all worth it! She worked things out to an affordable price (better than expected) with great delivery. Will definitely be back!

My Mother and I went to the Glenwood store and was attended by Chloe, she was patient, as well as professional and helpful. We so appreciate her so much

Joseph was amazing to my partner and I, attentive, patient, and informative. Even when we were indecisive he was very helpful and knowledgeable about everything. He made this process smooth and easy for us first time buyers. We appreciate all of Joseph’s help!!!

We thought we knew what we wanted when we walked in, but we saw so many new ideas. The sales rep was so patient with us and very helpful. We walked out pleased

From beginning to end, the experience to talk with, work with, and create a plan for purchase was well enjoyed with Joseph! Thank you again for working on making the experience fun and pleasant yet efficient and professional!

Dakari helped us furnish our new home, great pricing and great customer service!

Melissa was amazing and extremely helpful. Great customer service!

Melissa was extremely helpful and did a great job helping us buy furniture!

Excellent customer service by Jon

Everyone was wonderful

We had a great experience at Ashley Furniture Outlet! The store was clean, well-organized, and had a great selection of furniture at a very reasonable price. A special shoutout to Joesph, who made the entire process smooth and enjoyable. He was very knowledgeable on the furniture pieces and offered helpful suggestions without ever being pushy. Will definitely be visiting again soon for future home projects.

My family came in to buy a new couch for our mum and Jon, our salesperson, was awesome. He was personable, polite, extremely helpful, and ultimately sold us exactly what we were looking for. Would definitely recommend.

Not one to check out big box furniture when on the hunt, but I was so blown away by the quality, comfort, and team at Ashley! Bought the perfect loveseat & ottoman for my space - can’t say thanks enough to Laura for her help!

Laura was so nice to us as soon as we walked in the door. She made sure me and my family got The best option.

Laura was knowledgeable And pleasant To work with

We had such a great experience working with Dakari at Ashley Outlet! He was attentive, knowledgeable, and super friendly throughout the entire process. He really listened to what we were looking for and made great recommendations along the way. Thanks to his help, we were able to successfully purchase a sofa chaise, a recliner, and a dining table that we love. Dakari made the whole experience smooth and stress-free—we highly recommend asking for him if you’re shopping here!

I had a great experience at Ashley Outlet while shopping for a new couch. Both Melissa and Jose were incredibly helpful—friendly, knowledgeable, and never pushy. They answered all my questions, gave me honest insights about the different options, and really helped me narrow down our choices. I’d definitely recommend stopping by if you’re looking for a relaxed shopping experience.

We were greeted immediately upon walking in and the furniture we were looking for was right there on display in the store. They offered delivery for a fee and talked about the optional protection plan. Overall, a smooth purchasing experience.

Dakari was very friendly, attentive and gave exceptional customer service.

Jon was wonderfully helpful in making sure we got the sectional we wanted. We plan on returning when we’re ready to furnish other parts of our home.

Jon was super polite and helpful, highly recommend!

Joe did great selling us the Navi sleeper sofa. He was very knowledgeable and confident in answering all of our questions and concerns.

No communication I received incomplete delivery there was no communication about that, I did not receive power recliner chair.

Jon provided excellent service and assistance in setting up our new home. Thank you!

Robert made our experience of purchasing a sleeper sofa pleasant and most efficient.

Jon and Laura were awesome

Robert was extremely helpful and was able to price match online deal!

Highly recommended! We were greeted with cheer and she told us a little bit about the layout and answered our questions. However, we weren't being swarmed by employees trying to make a sale while we looked around. They had great prices and were very informative when we asked about certain items.

Thanks to both Robert and John for displaying such great team work. Our purchase went very smooth thanks to both of you. Helpful, friendly and passionate is what we observed during our visit. We are so excited that we found the perfect home furnishings we were looking for.

Had a good experience from time we entered the store towards making a decision to purchase. Looking forward to a smooth experience with the delivery come next week

My daughter and my son n law are buying their first house and Robert was awesome! Such a great experience!

Joe was exceptional, he showed me so many sofas and I will be back to purchase a mattress.

We just had an amazing shopping experience at Ashley Outlet! From the minute we walked in Jon greeted us and gave us some options for what might work best for our space. As we walked through he checked on us throughout our time there. He was so friendly and knowledgeable. Needless to say, we left finding a couch that was absolutely perfect. I will definitely return there to get any of our future needs. And I will ask for Jon.

We had an amazing experience thanks to Jon! He was incredibly helpful, knowledgeable, and genuinely kind throughout the entire process. He made sure we found exactly what we needed and even arranged for early delivery, which was such a pleasant surprise. You can tell he truly cares about his customers. If you’re shopping for furniture, ask for Jon—you won’t be disappointed!

Dakari is the man! He made sure we got what we wanted, and took our schedule and help us make the delivery work!

Papa Joe took great care of us here. He didn’t push us to buy anything we didn’t absolutely want and when we came back to actually purchase our furniture, we were in and out in < 20 minutes.

I had been to multiple stores and Robert was actually able to help me find what I was looking for. I highly recommend finding him when you enter.

This message is to provide 5Star to Jon , he is real the best worker, give me the right staff I looking for today , the deal and price so please keep Jon busy. Thanks again Gabriel

This was the easiest most pleasant furniture shopping experience I have ever had! Chloe and Jon, made sure we had EVERYTHING we needed at un beatable prices. The quality here is top notch!

Ashley has got some really good stuff and Jon Hedges was really helpful. I am throughly satisfied with his assistance.

Jon was very helpful and informative of the items that were here in the store. He went above and beyond to look up furniture in our style and we found some really great pieces! Thank you so much, Jon! I hope you get to the beach soon!

Excellent customer service from Jon. Friendly and helpful. Attentive but not over assertive he let us shop around helped us get the best deal and willing to help in any way he was able to. He made the experience easy and was very patient. In the end we did make a purchase and will return soon again to make another. If anyone needs assistance from a great listener and someone friendly and patient ask for Jon at the Ashley outlet on 6234 Glendale.

I stopped at 3 different Ashley stores prior before reaching this one. customer service is definitely top notch. Upon arrival we got greeted by Mr Jon and answered all my questions and doubts. I ended up asking about their finance options which I ended up taking and he was very knowledgeable and explained everything before applying. I had so many options to pick and chose from which I did get the sofa I wanted and I’m sorry for all the ups and down I put you through today. His patience was exceptional and all the options given by him just made everything seem possible and even got us a delivery date 3 days later. Thank you again if you’re in the area stop by talk to Jon he will take care of you and help you find what your need and more . Thank you again . Ashley has a lot of options when it comes to small of large living spaces. A lot of different options to choose from. Stop in if you are in need of furniture all your answers are here. and he also got us the 5 year care warranty for our sofa. Thank you again

Great selection and really great prices. Dakari A. was very helpful throughout the sale.

Robert was amazing! We’ll be back

Dakari A. was a big help! We looked around and got a feel for what we liked and then coming to a decision was easy and a smooth process! He was able to help us out with all the pieces we wanted. Can’t wait to get our furniture!

If you need furniture... Go see Joseph! He was not pushy, gave space to look ar items, and quick to help when we were ready! (Well stocked store with a lot of options too). We appreciated all your help Joseph and we will be back soon to see you for more furniture😊 Thank you!

Picking a furniture was amazing, the customer experience alone was second to none. Robert at the store just extremely helpful and made the shopping experience super easy.

Jose did a great job helping us furnish our house with great furniture. Very professional... just out standing service. Thank you!

Great job, DaKari! Thanks for your help!

Dakari was amazing!

Loved our experience at the store would definitely recommend the employees were not only friendly but knowledgeable and helpful. So happy with our purchase Dakari made our buying process seamless and convenient for us.

I had a great shopping experience at Ashley! Jon was very helpful, patient, and friendly with providing assistance during my visit. I was unsure about purchasing a sofa while in store due to needing to get rid of my old sofa first. I mentioned my situation to Jon and he was very understanding. He also provided suggestions for places to sell or donate my old sofa. After a couple of days, I decided to move forward with the purchase. I contacted the store and left a message for Jon. He promptly returned my call and answered a few more questions. When I arrived back at the store, Jon had all documentation in order and ready for me to sign with a wonderful price! The process was seamless thanks to Jon and his amazing customer service!

Jose & Demi were so helpful and made the couching shopping so easy!

My salesman John, helped me out with my purchase by listening to my needs and keeping me in the budget I set for myself. Showed me the different options and gave me the choices to make my mind up for the sale.

The atmosphere was great! The staff let me know they were ready to help if I needed it and let me browse. No feeling of pressure to purchase right away. The associate that helped me, Robert, was knowledgeable and helpful! Helped me find the sectional I wanted! Can’t wait for it to arrive! Thanks again Robert!! Overall great experience!!

Joseph at Ashley in Raleigh is the best. Buying furniture is a difficult decision. You want to make sure you are getting the best value and deal! A lot of times, furniture salespeople pressure you! Joseph gave me space and patience to make the right decision! Grateful for his service!

Great experience and the help was wonderful got me what I needed and a good price

Ashley is just an amazing store to shop. Their stuff are unique with wonderful prices. The staff are friendly and ready to help as they can. This was my second time and Laura a beautiful soul was there to take me through. Thanks guys for everything

I recently called, hoping to get some information about delivery for furniture I had purchased. Instead, I was met with the epitome of unprofessionalism. The "boy" who answered the phone & refused to give me his name, couldn't hear me, and rather than handling the situation with any semblance of maturity, he had the audacity to have someone else respond with "Domino's Pizza." This childish and rude behavior was absolutely unacceptable. I expected even the bare minimum of decent customer service from what is supposed to be a reputable store. Clearly, there needs to be a serious overhaul in training their staff to act like professionals rather than petulant children.

DaKari was super helpful when we went in to grab a TV console. He was helpful, efficient, answered our questions but didn't hover and helped us load it up once we made a decision.

My wife and I had an amazing experience at Ashley’s Furniture store. Their selection is fantastic and the salesman Dakari was spectacular. We were able to negotiate a deal with him and leave very happy. Thanks for all your hard work Dakari!

I went in to Ashley Outlet today to get an idea of which living room set and bedroom set I wanted. I ended up purchasing both sets unexpectedly with the help of Jose and his coworker. Both were great and I am very pleased with my purchase!

My sales representative was Amanda Glick. She was fantastic. I recommend seeing her - especially before the President's Day sales evaporate.

Yesterday my daughter and I came to look around at some bedroom sets. My daughter had found one she liked and Joseph seemed to come around at the right time. He helped us out a lot. He made sure we understood everything we were getting. I was so impressed that i decided to get me a set the same day! I decided to get the adjustable base to help with my back and I'm excited to get it. Joseph was truly nice and we will be back!

Yesterday me and my mother came to look for bedroom set for our rooms. We were looking around and Joseph came around and asked if we needed anything and that started an amazing day! When I expressed my excitement for a beautiful white set he sprung into action and was so nice to show all possible option for pricing. He answered all our questions and was very knowledgeable of different products that could benefit my mom. He was very nice and professional he had us laughing too. Which is good because you don’t want a serious sales person sometimes that can feel cold and not personable. So, thank you again for all your help. We will be back!!!

We just bought a new Stern & Foster bed for my daughter from Robert. He was great to work with and gave us a great deal.

Leann in sales is awesome will honor, competitive pricing. She’ll work on getting you This lowest price possible and she’ll do whatever it takes to make the customer happy! there was a miscommunication with delivery Delivery people did not set up a TV console. Leann came to my home and set it up herself. I bet there is no other sales person who has done this.if you need furniture please go see Leann.

Large selection, No pressure, fast delivery. All in all, a great experience.

Laura was so amazing! Excellent customer service and so friendly! Thank you so much Laura!

Demi and Laura were terrific in helping us select and purchase furniture for our entire apartment

Excellent Service. The sales guys were very great and they even got us a better discount than their online prices.

I've been posting reviews since 1997 and can honestly say Cloe and her team at this store have been the best costumer service experience I've had. From beginning to end, y'all have been pleasurable to do business with. Thanks.

I had a great experience at the Ashley Outlet. Jon was very helpful and personable, he price matched with online offers, and he made it a very easy process to find and order exactly what I needed for my space. Really appreciated his service! Delivery went very smoothly and efficiently as well.

We walked in to this store with high expectations based on what we have heard from my friends. So, what happened was that we ordered two items - a dining table set and another coffee table set. We could see the dining table in store as it was on display there but not the coffee table. The sales rep, Joe told us that we could cancel the order for the coffee table if we ever feel it will not fit in the space in our living room. We paid in full for the entire order on Jan 03. The dining table table was delivered on Jan 13 and once we received that, we felt that the coffee table will not fit in properly and we requested a cancellation for that. At that point, we were told that cancellations after 3 days of placing an order warrants a restocking fee of 10% of the item price. Joe never told us about this clause when we asked him on the day of placing the order. We then talked to the store manager, Demi as well but nothing changed. It really left a bitter taste. We were just setting up our new place and they lost a decent customer. Will definitely not be back

Demi at Ashley Outlet was great. She helped me find a bed that I could take home that day along with a new table. She was extremely helpful and I’ll be sure to purchase furniture at Ashley Outlet again in the future.

Ashley Furniture has always been my go to for Furniture. After years of being an customer, I feel now as if I wasn't valued. Since November of purchasing $11,000 worth of furniture, I believe this is my last time. After going to this store on Glenwood and dealing with Rich and Joe, the first time I had horrible customer service and follow up from these managers. Still to this day I am waiting on a call back from Rich and Joe for my refund of my acct. adjustment. Several times I have spoke with manager after manager and customer service after customer service. RICH nor JOE helped the situation after promises to get my acct resolved. After putting $2k down and going back into the store to make additional purchases of $700 cash, the managers still can't get my order correct!!!!!!! Please do not consider this store. I would not recommend bc the managers customer service is terrible. They should be fired or retrained on how to provide conflict resolution to valued customers. Never again! My next stop is corporate.

Chloe and Demi were super helpful! They were kind & quick experience.

Great experience! Joseph was very welcoming and was successful at getting me to buy a couch from him.

Rob was so helpful and so kind, he greeted us when we arrived and let us look around until we ask him for help. We decided while there to return and purchase a couch.

Dakari was super helpful and knowledgeable in helping us pick out our couch and piecing together the right sectional pieces to best fit our space.

Dakari A. was very helpful and patient. I appreciate that he understood what we were looking for and was able to assist us in making the right choices. I recommend him very highly. Thank you D.

I had a great visit today with Robert. Very informative and had so much patience with me. Love his personality and he's not a pushy sales man. I will definitely be back again.

Joesph was amazing. He didn’t follow me around the store. He let me take my time with no pressure and was great with helping me understand the difference in the variety on furniture I was looking for. I ended up getting exactly what I needed. Great experience!!!

Robert helped me find the perfect couch for my new place. I will definitely be coming back!

Laura was very helpful. Answered all questions with just the right amount of support . We will definitely be returning!

Great experience. I usually avoid the salesperson. Jon greeted me as I entered. I told him I was just looking. He waited for me to return to him with my questions/answered them and I made a purchase. Definitely will return. All employees were very nice.

Buyer beware. The salespeople promise one price and then give you a higher price when you check out. Cannot recommend!

My encounter is not even worth a 1-star review but that's the lowest I can go on the rating with Google. They tried me by saying they couldn't offer the Lindyn Sectional 2 piece RAF w/chaise at $1,150 with free shipping and said they could only do it for $1,700ish when their website offered it for $1,500 I walked out of that store at that moment and purchased it online for $1,100 with free white glove service...less than what I offered them. Same exact brand, model, and everything. How is another furniture store more honest and less expensive than the actual source that is considered an outlet?! Seems like they are money hungry and will charge you higher prices just for being in the store. A smart and experienced buyer sees straight through their games. I came in as a serious buyer and came out making sure I'd give my business to a completely different company over this encounter. My suggestion to management: Please find another place to exist.

Worked with Chloe and one of the other associates Demi and they got us settled with a new bed and mattress. Amazing job, and wonderful customer service!!

Robert was very kind and helpful. We were just browsing through their wide selection and loved several sets. Never a pushy moment from a sales associate. We will definitely be going back to complete our set next year thanks to Robert!

José Zandejas provided exceptional customer service. I am grateful for his assistance and patience; the service was truly remarkable. Please extend my thanks to Ashley for fostering a positive work environment.

Jose was wonderful to work with. He was able to get the living room set plus an additional piece of furniture I needed for my home within my budget. I didn’t feel pressured to make a purchase at all. My experience was great and I will be returning for decor for my home. Thank you so much Jose.

Great experience as always! We have been to this specific Ashley store and they have the best prices and the friendliest staff! We worked with Jon and Demi both who were very helpful but not pushy. We will keep coming back to them for our future furniture needs.

Chloe(Clotilda) greeted us at the door and asked what we were looking for. She let us look at our leisure as well as checked on us throughout. The sale was quick & easy. She even gave us info on how to donate our current furniture. Chloe was professional and courteous. 5 stars for Chloe.

We had a GREAT experience and Wayne was so nice, helpful, knowledgeable, and so easy to work with. He made our purchasing experience a breeze!

The Ashley Outlet is a lovely place to shop for quality furniture. Upon entry I was approached by Laura and she kindly let me roam around and try out all of the sofas they had on the floor. It was a real “no pressure” experience, something I really appreciated. Once I made up my mind, we sat down and discuss the features of the sectional I chose and I was able to ask questions. Demi joined us and helped me ensure that my choice would fit and work in my home. Both ladies were wonderful and I enjoyed the entire experience. I highly recommend this outlet location and their sales staff. They took the time to really answer all my questions and figure out the layout with possible diagrams. I will shop here again. And I know their prices are lower than the regular Ashley furniture for the exact same home goods!

Dakari was wonderful! Helped us from start to finish, was super knowledgeable and helped find what worked best for our family

So helpful!

Ask for Robert he is the goat very nice and helpful man good store

Sales person was courteous and really interested in helping us to select the right furniture to meet our needs

Totally bad experience

Wayne was so helpful! He gave us the right amount of attention where we didn’t feel pressured but felt supported. Answered all of our questions and was friendly and humorous.

Wayne was incredible!! He helped us select the right couch for our home, and even added an ottoman, delivery, and warranty for a great price. We will be shopping here from now on!

We had a great experience at Ashley HomeStore outlet. My boyfriend and I came in looking for a bigger sofa for our new apartment. Robert greeted us right away and was very helpful and provided great information about the sofas we were looking for. He got us set up very easily, explained everything very thoroughly and just made the process overall enjoyable. We are so excited for our new sofa sectional :)

Laura was quick to help/and answer any questions I had.

Wayne was super helpful and friendly!

The customer service here was fantastic. Sales associate Joe and Stephen was a great help in my visit, supplied excellent help and provided multiple options that would best suit my home. 10 out of 10.

Robert was super helpful! Easy to talk to, and we didn't feel pressured by him or like he was hovering. He gaves us the space to make our decision but was around to give us the help we needed when we needed it! The young lady who was a manager was also super bubbly and had a great presence. Overall we just felt very welcomed and I'm glad we chose to go here and get our couch! (Super comfy and GREAT price for what we got by the way!) Thank you guys!

Awesome experience!! Dakari was excellent to work with.

I worked with Jon during the store's Back Friday Sales event. Jon was very patient, knowledgeable and helped to assist me with getting a great deal on some lovely furniture. I am still new to the Raleigh area and I can definitely say Jon and his team of experts handle me with care and I am very appreciative for his service. If you're looking for, new furniture, please check out Ashley's outlet in Raleigh.

Amazing Experience! This was my first time buying furniture and from the time my boyfriend and I walked in Chole was eager to help us. We were purchasing a mattress for our new apartment. Demi was also a big help in finalizing the purchase. Her personality was warm and friendly and it made me want to come back and shop for more furniture! Demi was able to get us a fresh mattress from the box instead of the display which really made me happy and valued. The mattress was so comfortable and it help us have a great night sleep. Thank you to the team there. We will definitely shop there again!

The experience here was great. Great service, great furniture and great prices. Joseph was especially helpful. Thank you so much for helping me furnish the living area in my new place. 🙌🏾

Robert was amazing and very patient. Thank you for working with us and finding the best deal.

Jon was excellent he was very professional I recommend him to be a top salesman his character was unbelievable great guy this guy is the best.

This was a great experience. Dakari was our salesperson and he was very helpful and knowledgeable. He took extra time to help us make sure the furniture was a good fit and even moved tables around so we could find the best match to the sofa. I would definitely shop there again.

The staff is superb!! Slightly inattentive initially, but once you engage them, they were extremely helpful. BUT Ashley... those prices were crazy for this to be an outlet location AND it was their Black Friday prices. I selected a chair ($999) and sofa ($599). The total came to $2100 BEFORE he added the protection plan. Needless to say, the math didn't math, and I left.

Robert was the right balance of helpful while also leaving us be to make decisions on our own. He made not very comfortable and also got us the best pricing by far.

We had a great experience buying our new couch, largely thanks to Robert. He was incredibly helpful and answered all of our questions without ever being pushy like other salespeople can be. Robert made the whole process easy and enjoyable, and now we’re excited for our couch to arrive!

Our Salesman Robert was wonderful throughout the entire process. Robert was helpful and not pushy and we recommend him 100%. He is an asset to your store. Thank you Ashley Outlet for the great service. We also Love our new sofa!

Came into this store to purchase a dining table. Demi, the General Manager, was so kind and helpful that I ended up with 8 pieces of wall art, and all the i formation I need to purchase a complete bedroom set and the dining table with chairs. Demi was awesome and extremely professional! I highly recommend this store and definitely ask for Demi!!

Jon was very helpful and allowed us to measure, move furniture around, and go back in forth until we found what we wanted. In and out in 23 min

Jon was incredibly helpful and efficient!! We will be back!!

Joseph was very helpful, got me a good deal!!

Laura was amazing. Fun, patient, informative, answered all our obnoxious questions, and handled a crazy situation with a drugged out customer. We walked away buying a beautiful comfy couch and will definitely come back to her for the leather recliner when funds allow. Great experience.

We had an awesome experience recently at the Ashley furniture outlet! We went to purchase a new dining room set and we were greeted by Joseph who was so helpful and accommodating! He really got a feel for what we were looking for and helped us find just the right set! Great experience!

Joseph was immediately ready to greet us when we walked through the door and helped us find our couch. He was very professional and friendly, Knowledgeable and professional

Jon was very helpful in picking out my couch, explaining the options, and getting everything finalized. It was a very easy and stress free process

Got our sectional and bedroom furniture here. Big discount for good quality.

Joseph was super helpful and answered all my questions regarding the sofas I was looking for! He was friendly and patient! It has been a great experience shopping here!

I had a great experience here! Robert helped me find all my apartment furniture and was super kind and helpful!

My boyfriend just purchased a recliner here, Jose was helpful informative and low pressure! Gave us a discount for coming back later the same day! Also helped us a wrap it! Great experience overall!! Thanks Jose!

Gave me the online price and Robert was very helpful.

Joe was fantastic! He was straightforward and upfront about everything we needed. I highly recommend him for all your furniture needs!

Joe is awesome !!! Please ask for him !!! He will NOT DISAPPOINT!!!

Rob was very helpful with finding fire place entertainment center on-line for me. He saw it was on sale and I got the discount on my purchase/lease. Thanks so much.

Laura and Demi were so helpful while my husband and I purchased a beautiful couch for our new home! Laura asked us what we were looking for and directed us to the perfect couch for us.

New GM, Demi, is incredible! Go see her to get the best experience!

Dakari helped us out and he was amazing!! We went in there looking for a certain recliner set, but he helped us find a couch sectional that was not only cheaper, but also fit our needs better. He was polite, easy to talk to, and very informative. 10/10, would reccomend.

Dakari helped us out so much trying to find the perfect sectional.

I always have a great experience!

Joe was great. So nice and helpful. Thank you Joeseph

Jon showed so much patience and knowledge helping me with my purchase. He made the experience very easy!

Jon was awesome and made everything with my purchase a breeze!!!

Jon was patient with us in our shopping for a move to a local senior retirement community. And, my thanks to him for his non-pressure sales approach. DESERVES MORE THAN 5 STARS.

Jon was knowledgeable, personable, and helpful. He made it so easy. It was a pleasure working with him.

Chloe made shopping for furniture a memorable experience. She simply did everything possible to help me get the furniture that I needed for a very special occasion. She called me and sent me texts to keep me updated.; I felt like I was a family member. She and Robert are quite a team. Thank you for the shopping experience - much appreciated! Joseph another of Ashley Outlet's notable employee went the extra, extra mile to help me get the furniture properly assembled in time for the occasion. Unbelievable, the effort that he made to make sure that I was a satisfied and happy customer. Thank you so much!

Had a great experience with Joe who navigated me through my new furniture selections with very professional, polite, and helpful customer service

Just now moving into a new apartment and Joe helped my wife and I get set up with a new bedroom collection and took care of us great! Amazing service and personality. Will return for our next pieces of furniture.

Joe was a very good salesman, he was motivated to show us the furniture we needed to buy. He also offered us an excellent discount and was patient.

The in-store experience was great. Both gentlemen that I worked with were very helpful explaining features of the furniture and as I paid in full, it was a quick purchase. I scheduled delivery for about 2 weeks out so I can't speak to that just yet.

Joseph Orosz was our salesman and was extremely helpful

Great service, Demi and Alexis answered all my questions

Chloe was very professional from the minute I walked through the door of Ashley's Outlet. I explained to her exactly what I was looking for and she showed me lots of options.I am very happy about the sleeper sofa I bought. However, I was very disappointed that it wasn't in either of their warehouses. Chole assured me that she would do everything in her power to get my new sleeper sofa to me as quick as possible. This is a follow-up on the sleeper sofa that I purchased September, Labor Day 2024waI was told that my sofa wasn't in their warehouse and they wasn't sure if I would receive it within a 2-3 week period. I have family coming for Thanksgiving and needed a sleeper sofa. We are a few weeks from Thanksgiving and I received a call that my sofa was no longer being built. I was told to come in and someone would be available to give me a refund. Unfortunately, when I drove there yesterday no one was qualified to refund me for the sofa. On top of that I was interrogated by Joe when I explained to him that the sofa I paid for was no longer being built. The nice lady that Chole that helped me with the sofa and who 's name is on my contract was there and he still refused to listen. When I asked him to give me back my contract he threw it on the counter and walked off. He was rude, arrogant and extremely cocky. He sound like he was sick because he was very hoarse. But, he should have stayed home with his nasty altitude. Needless to say I didn't receive my refund and I have to wait until Demi come back to work so that she can process my refund. Very disappointed!

This is my 2nd time shopping at this location. I must admit it was another great shopping experience. I walked in and Joe greeted me with a smile and introduced himself. I love how they allow you to browse without following you around like most furniture stores do. Demi was amazing, very sweet and we laughed a lot. I was in out quickly. Thanks Joe & Demi for making my shopping experience pleasant. .

Amazing, kind, and friendly service. Bought all the furniture for our new home here. Great selection and financing options. Worked with José and he was very helpful and patient with us.

Dakari and Demi were awesome! They helped me find the perfect rug for my new home 😊

Amazing staff and plenty of beautiful sectional options. I’m eager to get my sectional delivered!

Joseph was great! Thanks for the help and the sale :)

Came in just to browse and found a piece that we really liked. Gregory was eager to help and made the entire purchase seamless. Would highly recommend!

Joe was great, helped me with picking the right set and get best price

We went to Ashley for a new sectional for our living room after having narrowed it down online to two options that fit our needs. Dakari welcomed us into the store, pointed us in the direction of what we were looking for, then let us explore amongst ourselves. When we were ready for questions/help, Dakari was very helpful and very knowledgeable about the products and materials used in the construction of the sectionals that we were considering. He was very informative without being too pushy and helped us make a decision that was best for our needs and budget. He gave us his personal contact in case of any questions, needs, or troubles. Highly recommend working with Dakari!

Dakari was great! Very knowledgeable of the products he is selling. He gave us time to view the furniture and then helped us with our decision upon our request. No pushy sales technique at all. He was kind enough to lay out multiple options and let us decide what we wanted to do. The entire process was smooth and stress free.

Dakari was really helpful when buying sofa

Jon was a awesome sales person. Would buy from him again.

Very pleasant, not pushy, answered all my questions, perfect!

Jon was very helpful And really gave us the time to make our selection

Walked in and was greeted and assisted by Jon who was both knowledgeable and extremely polite he was able to get me a great deal and saved money on the couch set I was looking for, extremely pleased with my experience and highly recommend both Ashley’s and recommend asking for Jon.

Joe was perfect!

Such an easy experience coming to the Ashley store outlet. Laura was the one that helped me and she made everything simple. I absolutely love my new couch!!!

Stopped in on a whim and came out with both a living room and bedroom set. Joseph was our salesperson and he was AWESOME!!!

Robert was very professional and extremely helpful. Thank for you everything again!

Joe was a great help!

Jon was great to work with, super friendly and professional, willing to go extra mile to give the best service.

Jon helped me find what I was looking for, and price-matched the furniture to be the same price as ordering online. He was kind, knowledgeable, and helpful.

He was helpful and a pleasure

Joe was very helpful and a pleasure to work with

Great people, very knowledgeable of their products and super helpful! Laura was very personable and easy to talk with. Overall a great experience and would definitely return to buy more furniture at this home store.

Jon was very helpful while looking for a new couch that would fit our specific floor layout and measurements. He completed multiple quotes to ensure we had all the numbers to make the best decision. Highly recommend!

Excellent quality and service. Robert Barker was an excellent representative. He took the time to help me get all the furniture I needed and then helped price quote everything. Demi was an excellent front desk staff. They were all easygoing and great to work with! Big thanks!

Jose is the best and deserves a raise.

UPDATE: WARNING- Never leave a review until you actually receive your Order! I didn’t receive furniture, no one at this store would assist, manager will not call you back after leaving 3 messages, Wayne will hang up when you try to call him 4 days after the promised delivery date because he’s trying to ‘sell’ to someone else. They gave me the incorrect smaller product to walk out with, horrible experience! First review on date of order: Wayne is the best. Extremely helpful, knowledgeable and was patient with me as I was deciding on which pieces to purchase. Thanks Wayne!

If i could give less start, I would! I bought a sofa here and told the sale reps that I don't need warranty. He pushed me to get the warranty stating that it was given to me for free. He said it was free. I was in a hurry to go so I didn't check the receipt and the final price. But when I finally look at the receipt a couple months later, he charged me everything, including the warranty. It is such a SCAM! DON'T GO HERE

Updating my review because José needs customer service coaching. The furniture isn’t worth the hassle. I canceled my order.

Dakari was super helpful! I went into the store looking for something specific that was sadly discontinued. Dakari hopped online and found it available for us and even had it delivered next day. Great service!!

Amazing experience shopping at Ashley! Chloe was very nice and helped us through the process.

Great customer service and products

Wow, our shopping experience with Laura was a breeze! She was not pushy and answered any questions we had. Everything was explained and the pricing is clear. Find Laura if you want a seamless shopping experience.

Great experience highly recommended very personable all in all great experience

I was helped by a guy named Jon and he gave me the best customer service. He even helped me put my furniture in my box truck when I picked it up.

Great experience at this location. Dakari was friendly and very helpful!! 10/10

Great selection and very good prices ! I highly recommend Joe Orosz as your sales associate.

Dakari was really helpful and knowledgeable with our purchase!

Joe, was very awesome 👌🏾 I wish I could give him a 6 stars 🌟

We had an exceptional experience here! Wayne was extremely helpful and friendly in helping us choose our new furniture. We will definitely come back to this store again!

Went here tonight just to browse. Robert greeted us and didn’t hover, which I appreciate. He did check in on us when we were looking at mattresses. He was super helpful and put up with our indecisiveness like a champ. This store is super chill compared to the regular store and the service with Robert was top notch!

Jose Zendejas was our sales consultant. He wasn't pushy at all, but so nice, friendly & courteous. My husband & I just like to look around the showroom first, before we talk with the consultants. We just happened to find the coffee and end tables set for our living room that we absolutely loved. We were actually just looking for a console table. We sat down and he took the time to help us find what we were really looking for in a console table for our front entry hall. There was one on the floor at the Ashley store just down the street that might be a possibility. He suggested we go look at it, and if we liked it, we could order it along with the living room set at the outlet price. We loved it. We even loved the rug they had with the coffee table set. We bought that to. We had such a great experience. I would definitely do business with them again! Ask for Jose.

Great experience with Joseph. Many thanks

We stopped by Ashley to look at couches and barstools. Jon assisted us with both. He was friendly and helpful and even carried our barstools to the car. 😄

Wayne was great and very helpful!

Awesome store. Awesome deals. You need go check them out. The manager Demi is the best.

Very good service

Joseph was great. He made it easy and was not pushy at all. We purchased the Lindyn Sectional. It’s a perfect blend of contemporary and comfortable. I’ll do a follow up review once delivered.

Robert was awesome and helpful! Helped us find a couch we love and gave us a great deal!

Leanne at Ashley HomeStore in Raleigh provided exceptional service. She attentively listened to my needs and maintained a perfect balance of being available without being pushy. Unlike many experiences at furniture stores, where salespeople can be overly aggressive, Leanne simply greeted me to let me know she was available for any questions, then gave me the space to make my decision on a new living room set. Once I was ready, she efficiently assisted with completing the sale.

Wonderful place easy to get to. Jon was a wonderful salesperson and helped me pick out what would work perfectly for my space

John was great

The couch options were a wide range and great prices. The team was helpful and available. When checking out, another sales representative asked my NOT pregnant girlfriend “is the baby hungry?”

Great experience. Friendly staff

Joseph was super helpful getting us the best price and the best pieces for our home. Very enthusiastic and knowledgeable. This was our first family experience at Ashley and he was an EXCEPTIONAL part of our fantastic experience!!

Dakari was very helpful in helping me select what i need.

Dakari made the process of getting a sofa so easy and got us a great deal on a protection plan!

Jon had excellent customer service and helped with options that best suited are need.

We had an absolutely fantastic experience at this location, Jon was very helpful and knowledgeable! Shopping for furniture can be a bit of a hassle dealing with pushy salespeople and not feeling like you’re getting the best deal but Jon was available for any questions we had while shopping without being overbearing. We saw this fantastic set of furniture (green set pictured with end tables and coffee table) and ended up purchasing it! Jon made the process really smooth, explained everything in detail and was even able to get us a discount. There is an impressive warranty available upon purchase, which we included as it definitely added peace of mind. The store had a great selection of furniture and their prices were remarkable. 10/10 would highly recommend that you come here if you’re hunting for furniture at a great price, be sure to ask for Jon!

Robert is very knowledgeable and easy to work with. He helped me to find the right piece of furniture for my space. Definitely recommend him!

Very pleased with my shopping experience due to Dakari’s professionalism. He was able to quickly answer all of my questions and direct me to exactly what I was looking for.

Dakari nos antendio muy bien me encantó que espresa muy bien y sabe lo q esta haciendo les recomiendo q pregunten por el

Ask for Robert. Excellent service!

Robert was great help! Answered all of our questions.

Wayne was awesome! He helped us throughout the whole sale process. Thank you Wayne!

I had a wonderful experience at this location. I worked with John. He was extremely helpful and knowledgeable.

Jon was AMAZING!

Jon was so helpful! I explained how I was looking for a couch, but the door way to my apartment is difficult to fit large furniture through. He walked me through different options and we found the perfect love seat and ottoman. Jon helped me figure out delivery options as well! Highly recommend their team to help you with your furniture needs!

Clear prices, easy pressure free shopping

Robert was great to deal with and got us a great deal on our table and chairs

We were looking for a couch for our new home and Joesph was able to find the perfect fit!

Jon was a fantastic sales associate and give me all the information to make an informed decision. Thank you.

I visited with my mom today and was helped by Jon Hedges. I’m very indecisive and have been a little overwhelmed with my move, but he was pretty good at knowing when to give my mom and I some time to talk about decisions. I ended up buying a sofa later in the day (after we had gone home) and he was easy to get in touch with. He helped us order it and schedule delivery. Very nice but didn’t literally follow behind us the entire time.

Wayne was wonderful to work with. Great customer service and super knowledgeable.

Jon is the best, great customer service, awesome communication skills, very patient overall great experience

Jon was very helpful. Good customer service!

Joe Orosz was excellent!

Joe was great!

Dakari was very helpful in getting a great dresser set!

Chloe did an amazing job! She paid close attention to details and insured that we were very satisfied with our purchase. We will continue doing business with this company!

My daughter and I visited Ashley Furniture Outlet in search of a sectional or sofa with chaise. We were greeted by Chloe who was friendly and courteous. She introduced herself and asked for our names and what brought us in. After telling Chloe what we were looking for, she gave us the space to browse the showroom. We were impressed with the samples in the showroom. Chloe checked in, but wasn’t pushy at all. She pointed out an area we hadn’t explored and said there was a sofa that was a popular purchase. It happened to be the perfect option for my daughter. She ended up purchasing a sofa and chair and excited that it could be delivered by the end of the month. Chloe was great to work with! We also observed how well the team works together as Chloe needed some assistance from Ty to complete the transaction. All the staff were friendly. The team works well together, and they seem to have created a family in the store. It was a a great experience! We highly recommend visiting Ashley Furniture Outlet. Ask for Chloe, but I don’t think you can go wrong with any member of their team.

Robert was super helpful answering questions about our new recliner and through the purchase process! Great service

We went to the outlet with one couch in mind and Jon did a great job at showing us an even better fit for our home! Jon was very helpful and knowledgeable about couches and worked hard to get us a great deal!

Joshua was a great help at finding me a new bed sure in budget with delivery and set up. Used them for my coffee table as well. Great facility overall

Great staff! Let us look. Once we saw what we liked they gave recommendations on what else to look at. Recommendation was exactly what we wanted. Will shop here again.

Jon was attentive, knowledgeable, and very responsive. He helped me find my new dining room chairs.

Chloe was fantastic to work with! Brought us to a better couch than we were going to get for an even better deal. Great store, definitely a hidden gem!

Laura was so helpful and I can’t wait to enjoy the couch!

Laura was great and I’m so happy with my new purchase!

I looked at 5 stores for a chest of drawers and Ashley Discount had exactly what I needed at a fabulous price. Joe was great!

We had a great experience with Joe. He provided great customer service, allowed us to shop but also attentive and responsive when we needed assistance. We were able to get a new living room set at the price point that best suited our budget. Thanks again for all your assistance!!

Wayne and Jon was amazing and efficient, I was able to get exactly what I needed

Joseph was very helpful and we found exactly what we were looking for. Thanks!

I highly recommend buying furniture at the Ashley Outlet store with the seller Robert. The service was excellence and the furniture is of great quality.

Great experince shopping at Ashley’s Robert was knowledgeable on products and not pushy at all. Allowing me to try out all my options before deciding!

Laura was extremely helpful with our purchase today! She was super kind and was able to get us exactly what we were looking for. Thank you Laura!

We came in looking for a sofa, the people here were nice and got us a good deal.

We recently had the pleasure of working with Jon at Ashley, and we couldn't be more pleased with the experience. From the moment we walked in, Jon was incredibly attentive and helpful. He assisted us in selecting the perfect furniture for our home, taking the time to understand our needs and preferences. His expertise and patience made the process smooth and enjoyable. Jon went above and beyond by helping with all the heavy lifting and ensuring everything was set up perfectly. His dedication to customer satisfaction is truly commendable. If you're looking for high-quality furniture and exceptional service, I highly recommend visiting Ashley and asking for Jon. He'll make sure you find exactly what you're looking for!

Our purchase was fast and efficient thanks to, Dakari!

We recently worked with Jon to resolve an issue we had with our couch. He provided impeccable customer service throughout the resolution process and followed up to ensure our customer satisfaction. He definitely understands the concept of what it takes to create customer loyalty. Thanks Jon! You are the best!

Robert helped us find the best recycler sofa and he answered all our questions. I would highly recommend.

Dakari was so incredibly helpful today. My partner and I came in for our first time to buy a couch and he made everything so easy and gave us great advice on finding the best quality within our budget. Go see him!!!

Dakari is amazing. I highly recommend working with him.

Nice furniture and good sale items

Robert is really the great “DEAL “, he was very kind and professional!!! Thank you so much!!

Robert helped us with our purchases. He worked with us to select furniture that suited us.He went out of his way to accommodate our needs and in moving ahead our delivery date. He kept in touch with us after our purchase to let us know about our delivery Great customer service

Robert and Jose at the store were wonderful with my purchase! This is the second time I have been to this store and I highly recommend!

I went to check our a couch I saw online and couldn't find it so the staff took the time to help me find it and I also found a desk I liked. They gave me a break on the cost since I needed it delivered and was impressed with the care and attention I was given. There was no pressure sales and I left feeling good. I definitely recommend shopping there

Excellent prices!! helpful, very kind recommended 100%

Robert was very helpful

Go see Wayne, he was awesome. Very professional and showed me exactly what I needed

Had best customer service at the Raleigh Ashley Outlet! I was looking for a certain Ashley mattress that I like. Sold out at several stores. When I called the Ashley Outlet, Joseph took the time to look up the item number and also searched the storage room at his store. He was so helpful and courteous throughout the entire process. Will definitely be shopping here again and will recommend to friends and family.

Jose was really helpful while we were in there purchasing our couch. He got us a good deal and we definitely recommend going to him when purchasing from Ashley HomeStore Outlet.

thanks jose for the best service

Jose was the best

We had a very good experience at Ashley Outlet Store here in Raleigh. We were cordially greeted at the door by Laura. We looked and tried every couch and chair in the place…it was fun. Finally we sat down with Laura and I had several questions about the sofa and chair we did pick out. She knows her product well and that was so helpful. Laura took the order and set up our delivery. 🚚 and in about 10 days we will be enjoying our new furniture. I highly recommend Ashley Furniture Outlet. Ask for Laura, she is a great lady to work with!

I had a great experience at this place! I needed furniture for my new house and had been to Rooms To Go and Big Lots, but this had the best options for couches more resistant to cat scratches. Kila was very helpful and knew exactly what to look for. The prices were quite reasonable as well. Highly recommend!

Joseph was great with helping me find my bed plus mattress set. It was delivered on time and looks amazing 👏

Jose was great! Gave us a good deal!

Dakari helped me and my husband order the rest of the furniture to go with our bedroom set and made our experience super quick and easy.

Visited the Glenwood Avenue store on 6/13/24 and worked with Robert to make several purchases. He was great, patient, and gave us awesome customer service! Thanks Robert!

IF I COULD GIVE LESS THAN ONE STAR I WOULD BUY A DOUBLE BED AS A CHILD I WOULD TAKE THE MATTRESS AT THE END I WOULD NOT TAKE IT AND THEY LOADED THE FULL MONEY OF THE TWO THINGS TO MY CARD THEY GIVE ME A SHEET WHERE IT SAYS THEY WILL RETURN THE LECTURE MORE THAN A WEEK I CALL MY BANK AND THEY NEVER MADE ANY XANCRLACION OF THE MATTRESS I GO TO THE STORE TO MAKE THE CLAIM THEY GET ANNOYED ÑOR ONE DEMAND THEIR MONEY FOR BACK THEY MAKE THE FOOLS THAT HAS TO DO IT FINANCE AND EVEN MORE THE SELLER WITH WHOM I MADE THAT ORDER THAT IS, JOE TELLS ME SHAMELESSLY THAT NOTHING COMES OUT IN THE SYSTEM AND I SHOW HIM THE EMAIL OF THE ORDER THAT I NOW HAVE TO WAIT AND THAT THEY ARRIVE THE MANAGUER THE NEXT DAY TO MAKE THE TRANSACTION TOTAL SHAME I DO NOT RECOMMEND THEM.

I rate this store @5 Stars because they took care of me and my needs exceptionally well .! I am so grateful to my Sales Representative Kloie who went above and beyond to make sure that I was comfortable while in the store .She explained everything in detail and assured that I was happy with my decision . Thank you all at this store for your Excellent Customer Service !!

My experience was fabulous. Dakari was a great consultant. I was sold an amazing couch, mattress and pillow. At a reasonable price I will definitely be coming back. I ended going back weeks later and Robert helped out that time around and he was extraordinary as well I end up getting a dinning room table, a really cute coffee table, and an ottoman. I can’t wait for it to get delivered.

Upon walking in, We were greeted with friendly faces and wonderful smiles. Jorge was super nice and immediately jumped to help us The process was so easy and he made sure to get us the best possible price for the couch of my dreams!! We could not be happier with our visit and his service was the highlight of the entire trip! He made it a wonderful experience and we hope to have another great time just like this whenever we need to buy furniture for our home!!

Chloe was great Ty was great too

I stopped by with the intention of just looking around, but when I saw this couch, i knew I needed it for my space. I was helped by Robert, who was super nice and helped me find some things that would go great with my new place. I ended up purchasing the sofa and a console table. Can’t wait for them to be delivered. If you happen to find Robert while you’re there, he’s the man!

Go see Marleen!

Great customer service and assistance. Dakari was extremely helpful and made sure we had everything we needed to get our furniture for our new home.

Joe provided amazing customer service and was very informative and helpful with my purchase

My wife and made a furniture purchase last week and had a wonderful experience. Our sales representative Dakari made our purchase easy and fast. He was helpful and patience with us throughout the whole process. We'll definitely be coming back again in the future.

Marleen provided expert and efficient service. Came in for a quick look at what they had in stock and left with a new sofa! Thanks Marleen!

Jose was very helpful with picking out and purchasing our couch! Very quick and easy!

Marleen was fabulous.

Thank you, Kila for pleasant experience buying sectional furniture.

Thanks a lot Kila for great experience with Ashley homestore

Marleen was extremely helpful and patient. Helped me a ton with this being my first experience ever shopping for furniture.

Joe and Robert were very friendly and helpful. I’d definitely recommend!

From the moment we walked in the store we were met with a friendly attitude and great service. Chloe was helpful without being pushy. She didn’t follow us around; but made herself available. I felt so comfortable and like I could take as long as I needed. We ended up purchasing 2 items, and Ty the manager was super helpful in answering questions and completing the purchase. The prices were the best out of many other stores we visited. Thanks Chloe, Ty, and Ashley!

I have not purchased much furniture myself, but this was WORLDS better than any experience I have ever had. Nobody following you around and breathing down your neck. Joe got us a great deal and was honestly so nice about the entire transaction. 10/10 would recommend

Jose did a great job, no pressure. We got what we wanted at a great price!

Had lots of help in finding what I needed and was taken cared of immediately. Great service!

Marleen took great care of us! We can’t wait until our new furniture arrives!

My husband and I had a great experience purchasing furniture for our new home! Marleen provided great customer service and helped us picked out our furniture. She’s very knowledgeable and provided great care for my husband and I.

Marleen was awesome!!! We had a seamless experience and enjoyed our shopping experience with her.

Cloe and a few other staff members helped me narrow down my choices when I came to the outlet in search of a sofa. They are knowledgeable and easy to talk to about the merchandise. Thanks, I love my sofa.

Excellent customer service! Marleen was amazing and a delight !! She guided us with proficiency! We are Thankful for her services! 5 stars!

Visited this store and was greeted by an energetic and hard working professional. Marlene explained all details about the items I was interested in. Will visit store again soon.

We were in search of a loveseat recliner for my postpartum care/ man cave! Leann helped us fine a perfect match and in our budget. She was kind and patient! We appreciate her and enjoyed doing business at Ashley. CW

Joseph at the Ashley Outlet was outstanding - the selection wad great and the customer service was excellent!

Jorge was great! He was very down-to-earth, knowledgeable and didn’t pressure us! Probably one of the best sales associates I’ve talked to ever

Leann was amazing!! She was very attentive and detailed every step of the way! Thank you Leann!!

Leann was super helpful and patient as we found the couch of ours dreams! She even remembered us from last time when we found a great night stand. Cant wait to come back to Leann for all our furniture needs!

Found the most comfy and cute sleeper couch! Marleen was so helpful and she assisted me with my search for a dresser as well.

My experience was amazing! Leeann was very professional, Customer Service was amazing as well. I look forward to working with her again 😊

(Translated by Google) Very good assortment of merchandise for the home and at a low cost, the service from the team is excellent, they speak English and Spanish. The delivery of the merchandise is fast compared to other stores. (Original) Muy buen surtido de mercancía para el hogar y a un bajo costo, la atención por parte del equipo es excelente hablan inglés y español. La entrega de la mercancía es rápida a comparación de otras tiendas.

Ashley HomeStome Outlet was great from the moment we walked in the store!! Clotilde R. Was so helpful and welcoming!! She did not pressure you to buy!! Also , want to give a shout out to Ty the store manager, who was just as nice and accommodating!! Thank you both.. will return for future furniture needs!!

Jose Zendejas and Manager were super helpful getting us into a new livingroom set. Thank you both for your time and expertise! Very pleasant and friendly experience!

Sue Morris posting here (not my mom Anne). Leann was GREAT helping us find pieces of furniture we needed in a pinch for our daughter’s apartment. She’s kind, compassionate and worked diligently to help us find what we needed. We will definitely come back when needed! Thank you.

Marlene is wonderful. She answered all of our questions and helped us with our purchase. We were in and out super fast. Thanks Marlene!

My family and I went in to purchase a couch, and Marleen and Kila were super helpful, knowledgeable, and encouraging. We ended up getting a lovely leather couch, and will be receiving it in two weeks.

The staff at Ashley went above and beyond to assist me with my purchases. I went to the store to get some ideas and ended up purchasing two rooms of beautiful furniture. The salesperson was very knowledgeable in design and helped me put it all together!

Excellent service, thank you Leann for assisting us.

Chloe was great … helped me and my mom with everything. Chloe and Joe was the best and are the main reason we shopped.

Dakari was great. Excellent knowledge of what we needed, able to quickly schedule delivery. He made it easy & painless!

Joseph provided exceptional customer service. He made the buying of furniture for my mom very seamless! He was patient and kind. He provided exceptional customer service! The Raleigh Outlet store was very organized. I would definitely shop there again in the future!

Went to Ashley looking for a new sofa. Randy was very helpful & kind!

Joseph helped me find the best couch for my new home and at a wonderful price! He was super helpful, not pushy and was very knowledge about the pieces, the prices and the materials!! 10/10, recommend!

I just left the Ashley HomeStore Outlet and had the best experience looking for a mattress with Joe! He was extremely knowledgeable and helpful. He was patient, kind, professional and most importantly, he was honest! I left the store feeling very satisfied with my decision. Joe was the perfect example of outstanding customer service! You should be proud to have him on your team!

Joe was so kind and helpful!

Jorge was so great at helping us and gave us great deals. Very grateful for his help and service

I had a great experience at this store. Corey was very helpful. He takes time to explain to you and get you the best offer. He does not rush or push the sale. He is definitely the best sale agent. Ask for Corey if you visit this store.

Dakari was excellent. Very happy with my purchase

My main man Randy got everything squared away for us. Attentive to details when helping us select the furniture that is correct for us. Would highly recommend and will be back when I need more

My partner and I came in not knowing what we needed or wanted. Randy was AMAZING! He helped us figure out our preferences, our style, and our needs. Highly recommend! The manager also helped us out and was so kind. Will return for all our furniture needs.

Dakari was great to work with!

Dakari is such a helpful and smart salesman. He helped me find the perfect recliner for my gaming room. Super comfy and a great price!

Me and my mom went a couple days ago just to look around and one of the workers, Dakari (?), helped answer our questions, unfortunately we didn't buy anything but he was a lot of help in whatever questions we did have!

Had an excellent experience shopping at Ashley Furniture Outlet. Chloe was kind and helpful without being pushy or hovering around us. She greeted us then let us look. Everyone was chill and it was easy to shop and discuss options. The manager, Randy, was also helpful, fun and interesting. Great prices on the pieces we wanted and they have now been successfully delivered. Comfy, light and bright and fit perfectly. Oh and they suggested places to go for lunch when we were done shopping. It was a fun day and I highly recommend checking here first when you’re ready for furniture!

Joe was professional, patient and informative, had a good experience 👍

Had an excellent experience purchasing furniture with Randy . He was extremely kind , patient and helpful! Thank you Randy, I’ll be back for my sectional soon!

We went to this Ashley store to find a living room set and tv room set. Joe helped us a ton and was so patient with our decision making. Thanks Joe! Can’t wait for the new furniture to arrive.

Jo was very helpful at the store and Cheers to Ty for giving us amazing discount!!

Joe and Ty are absolutely amazing!! Kudos for helping us get all the info needed.

Randy was helpful while we were picking out furniture. He made us flip a coin he is a cool man.

Randy & Jose were a great help and I ended finding the perfect sectional for my apartment after looking up and down every furniture store. Great price and value and quick and easy!

Awesome experience Randy was great ! Highly recommended

THIEVES! I ordered a couch set that I was ASSURED by the salesman that would fit through the doorway into my bonus room. When the delivery drivers got to my house and realized it did NOT fit in the room, I was told by the drivers AND the Ashley Care Team on the phone that I would not get charged a restocking fee because it was NOT my fault that I was mi-informed by the salesman. It took almost 5 MONTHS to get the majority of my money back, but refused to refund all of what I spent because of the "non-refundable delivery and restocking fees" that I was told would not apply to my situation. BE UPFRONT WITH YOUR TERMS and don't lie to the customers just to make a sale!

Jorge was SOOOOOO SO HELPFUL!! super informative and friendly! he was able to get me a good deal on my furniture! 5/5 stars! Recommended him for any furniture needs!

We had a great time with Jon shopping mattresses, adjustable frames and more. The sales representative was very informative and helped us through the financing options while helping us out as new homeowners. The deals on clearance are amazing and the accommodations for financing were over and beyond. Great experience

The sales guy is very professional and helpful showing us the stores and also pricing and explaining details! Awesome experience. His name is DAKARI ALMEIDA at Ashley outlet stores in Raleigh NC.

Jorge was great; very helpful and informative! He answered all of my questions and explained everything to me!

Randy was patient and helped me choose my leather set. I was very happy.

We had a great experience at this location…Joe was very knowledgeable and showed great hospitality! We will be back in the future.

Jose was a perfect gentleman gave US many options friendly Will return here for our next project thanks

Joe Orosz was very professional, gave us several options to best fit our need. Very patient with our decision making process. No pressure to commit. We did close on a purchase that night with him. Great customer experience!

Randy was amazing, very helpful and knowledgeable about everything got me in an out with no problems at all and gave me A+ service

I went to the store to shop and purchase a sofa set. And was helped by a very professional associate by the name of Dakari Almeida. He was very patient and helped us in every way possible. He deserves a five star. Excellent and A+ customer service. Keep up the good work.

Efficient and professional

Chloe was amazing! She helped us get the perfect chair for a great price!

I furnished my entire home with Ashley furniture. Special thanks to Laura who was helpful, informative, and kind! Would recommend to anyone.

Laura helped me find my new bedroom suite to start my next chapter. She was so nice and attentive. Thanks again Laura for your help!

Chloe was awesome helping us pick out a kitchen table! She made the process super easy and enjoyable! Would definitely come back.

I must say, Please look for Ty and Chloe! At the Glenwood Ave store (outlet) They went above and beyond expectations, great customer service. Thank you!

Excellent service!! Ty and Chloe please come see them!!

Joe got us everything we desired at the best prices! Hands down a great experience for what has been an overwhelming process of furniture buying!

Good and friendly services!

Jose and Dakari are very nice

I had such a wonderful experience shopping here. Joe made everything easy, and the manager Ty stopped by to introduce himself and offer assistance. I really can't thank the Ashleys team enough.

Thank you for all your help and patience Jorge and Ty!

Wonderful deals and very positive experience